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Ambulance Care Assistant

Personal and Job Description

ROLE DETAILS

ROLE TITLE: Ambulance Care Assistant

HOURLY RATE: £8.93 per hour (plus 12% holiday pay)

CONTRACTED HOURS: (On an event by event basis, no contractual

requirement)

DEPARTMENT: Event Operations Support

REPORTING TO: Operations Manager

LOCATION: East Bergholt

PREPARED BY: SD (Nov 2018)

APPROVED BY: AP (Nov 2018)

REVIEW DUE: Nov 2020

SUMMARY

Emergency Doctors Medical Service (EDMS) is a specialist provider of event

medical support, critical care services and inter-hospital transport based in

East Bergholt (Suffolk). Covering a wide variety of local and national events

from small fun runs to large scale festivals. Ambulance Care Assistants (ACA)

are responsible for routine, non-emergency transport of patients within our

ambulances. Working as part of an ambulance crew, an ACA will be

responsible for caring for patients who require transport between hospital

facilities, to hospital or repatriations. Applicants to this role will be required to

undertake ACA training, run in-house by our education and development

team. The ACA course will prepare you for practice within EDMS and will

include training to NHS ambulance service standards. As an ACA with us, you

Ambulance Care Assistant

Personal and Job Description

will often be the first point of contact with many of our service users working

alongside other healthcare professionals to achieve the best results.

For an informal discussion about this role please call us 01206 299441 or

email vacancies@edmsmedical.co.uk

KEY RELATIONSHIPS

Other EPFA’s / Advanced EPFA’s, Emergency Medical Technicians (EMT’s),

other Healthcare Professionals and Control Room Staff.

ROLE SPECIFIC RESPONSIBILITIES

1. To provide emergency first aid to patients presenting to you in accordance

with best practice, current EDMS guidelines and within your scope of practice

2. To provide such care as outlined in the EPFA manual

3. To complete the appropriate documentation relating to patient care

4. To work as part of a multidisciplinary team at large events and other

contracted work – where necessary providing leadership of junior staff

5. To use only equipment that is properly serviced, fit for purpose and

appropriate for patient care and to ensure its cleanliness, proper use and

storage

6. To ensure the security of any medicines under your charge

7. To ensure you remain up to date with all clinical skills, procedures and

training in order for you to fulfil your contracted work with us

8. To maintain EDMS equipment in a state of readiness when operational

9. To transport patients safely as outlined by your training and EDMS policy

10. To undertake a variety of tasks as outlined by your team leader

Ambulance Care Assistant

Personal and Job Description

GENERAL RESPONSIBILITIES

Flexibility: The post holder will be required to work at any event covered by

EDMS in line with operational need. The post holder will be responsible for

arranging own work shifts and to find equivalent cover should they not be able

to complete an arranged shift.

Infection Prevention and Control: All EDMS post holders have

responsibilities under the “Health and Safety at Work etc. Act 1974” which

have a bearing on the prevention and control of infection in particular: All staff

are expected to understand their responsibilities as outlined in the infection

prevention and control policy and related guidelines, comply with all stated

systems and maintain their knowledge of infection prevention and control

relative to their role. Staff will also be expected to undertake mandatory

training around this subject on an annual basis.

Confidentiality, Data Protection, Freedom of Information and Computer

Misuse: All staff must ensure confidentiality and security of information dealt

with in the course of performing their duties. They must comply with and keep

up to date with EDMS policies and legislation on confidentiality, data

protection, freedom of information and computer misuse.

Any matter of a confidential nature, particularly information relating to patients,

members of staff, or any of the EDMS’s business matters, must not, under

any circumstances be divulged or passed on to any unauthorised persons.

This duty extends after employment ceases.

Communication: All staff should be able to communicate effectively with

people who use services and other staff, to ensure that the care, treatment

and support of people who use services is not compromised.

Health, Safety, Security and Risk Management: All staff are required to

adhere to and act consistently with all relevant health and safety legislation

and EDMS policies and procedures in order to ensure that their own and the

health, safety and security of others is maintained. This will include identifying

and reporting all risks to health and safety, security of equipment, property

and use of necessary safety devices and protective clothing.

Ambulance Care Assistant

Personal and Job Description

Equality and Diversity: Actively promote the EDMS’s commitment to equality

and diversity by treating all patients, colleagues and visitors with dignity and

respect and comply with related policies.

Mandatory, job related training and CPD: Take a proactive approach to

own personal development in order to ensure that skills set is aligned to the

demands of the role as it evolves and develops to meet the organisation’s

changing needs. This will include completing a suite of mandatory training on

an annual basis as well as any additional training deemed necessary by

EDMS.

Safeguarding children and vulnerable adults: All employees have a

responsibility for protecting, safeguarding and promoting the welfare of

children and vulnerable adults. Further information about our commitment to

this and your responsibilities can be sought from the EDMS safeguarding

lead.

No Smoking Policy: EDMS is a no smoking organisation. All staff must

follow with EDMS guidance.

Data Quality: It is the responsibility of all employees to ensure data is of a

high-quality standard, in order to support the Trust in providing a quality

service. Data must be accurate, valid, reliable, timely, relevant and complete.

For further information on the Trust’s commitment to this, please refer to the

Trust’s Data Quality Policy.

Ambulance Care Assistant

Personal and Job Description

PERSON SPECIFICATION

Specification

Essential

Desirable

Health &

Appearance

Meet our requirements for

fitness and health

standards.

Excellent attendance record.

High standard of personal

hygiene.

Wear uniform as directed in

our uniform policy.

Qualifications &

Prior Learning

Literate and numerate to an

acceptable level.

Commitment to CPD and

lifelong learning

Full UK driving licence*

C1 driving category

Previous first aid

qualifications.

Maths & English

GCSE grade C or

above, or equivalent.

Recognised blue light

driving qualification

Knowledge &

Experience

Experience of dealing with

people, demonstrating

sound customer care skills.

Previous work in a

caring profession.

Work with public

involvement.

Personal Aptitude

Flexible & Adaptable

Trustworthy

Approachable

Tactful & discreet

Diplomatic

Caring

Empathetic

Mature Attitude

Enthusiastic

Reliable

Resilient

Demonstrable

Personal Skills

Team Player

Good communication skills.

Negotiation skills.

Requirement to

handle traumatic,

emotional and

distressing

situations.

Capable of dealing with

various patient conditions,

some of which can be

distressing.

Additional

Requirements

Enhanced CRB Clearance.

Ambulance Care Assistant

Personal and Job Description

*All drivers for EDMS must have no more than 6 penalty points on their drivers

licence and offences are subject to scrutiny by EDMS. EDMS reserves the right to

refuse any applicant who does not meet our driving standards.