Cover
SMARTBoard
®
GX
series interactive displays
User guide
SBID-GX165 | SBID-GX175 | SBID-GX186
IDGX65-1 | IDGX75-1 | IDGX86-1
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docs.smarttech.com/kb/171745 2
Learn more
This guide and other resources for SMARTBoard series interactive displays are
available in the Support section of the SMARTwebsite (smarttech.com/support).
Scan this QRcode to view these resources on your mobile device.
ENERGY STAR is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and
businesses rely on to make well-informed decisions. ENERGY STAR-certified products are the simple choice for energy efficiency, making it easy for
consumers and businesses to make purchases that save them money and protect the environment. The U.S. EPA ensures that each product that earns the
label is independently certified to deliver the quality, performance, and savings that users have come to expect.
As shipped, your display delivers ENERGY STAR performance and savings. However, changing some settings may increase energy consumption beyond the
limits required for ENERGY STAR certification. For example, increased brightness and contrast will increase power consumption.
Please consider the environment when you choose non-ENERGY STAR settings.
Licenses
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC is under license.
Trademark notice
SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Object Awareness, Silktouch, smarttech, the SMART logo and all SMART taglines are trademarks
or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such
marks by SMART Technologies ULC is under license. The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Microsoft and Windows are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2024SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and does
not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
March 7, 2024
docs.smarttech.com/kb/171745 3
Important information
Note
Refer to the
SMART Board GX series interactive displays installation and maintenance guide
(docs.smarttech.com/kb/171744) for important information about installing and maintaining the
display.
Warning
l
Do not open or disassemble the display. You risk electrical shock from the high voltage inside the
casing. Opening the casing also voids the warranty.
l
Do not stand (or allow children to stand) on a chair to touch the surface of the display.
l
To reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
l
Do not insert objects inside the cabinet ventilation holes, because they could touch dangerous
voltage points and cause electric shock, fire, or product damage which may not be covered by
the warranty.
l
Do not place heavy objects on the power cable. Damage to the cable could cause shock, fire, or
product damage which may not be covered by the warranty.
l
If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments
with care when disposing of them.
l
Disconnect the display’s power cable from the wall outlet and seek assistance from qualified
service personnel if any of the following occur:
o
The power cable or plug is damaged
o
Liquid is spilled into the display
o
Objects fall into the display
o
The display is dropped
o
Structural damage, such as cracking, occurs
o
The display behaves unexpectedly when you follow operating instructions
l
This product may contain substances that are candidate SVHCs under the EU REACH Regulation
(EC) 1907/2006.
See echa.europa.eu/scip-database
docs.smarttech.com/kb/171745 4
Contents
Important information 3
Chapter 1 Welcome 6
About this guide 6
About the display 7
Identifying your specific model 11
Accessories 11
More information 12
Chapter 2 Using basic features 13
Waking the display and putting it in standby 13
Using the front control panel 14
Using the remote control 15
On-screen menus and controls 18
Using touch 22
Writing, drawing, and erasing 24
Freezing the screen 26
Chapter 3 Using apps on the display 27
Using Whiteboard 28
Using Browser 33
Using overlays 33
Using EShare 36
Using iMirror 41
Using WPS Office 43
Using Vote 44
Using File Manager 45
Unsupported apps 49
Chapter 4 Using widgets on the display 51
Using the Clean widget 52
Using the Countdown widget 52
Using the Screen Capture widget 54
Using the Spotlight widget 55
Using the Calculator tool 56
Using the Vote widget 56
Using Lock Screen 56
Contents
docs.smarttech.com/kb/171745 5
Chapter 5 Connecting computers and other devices 57
Installing and using SMART software 57
Connecting room computers and guest laptops 58
Connecting a SMART OPS PC module 67
Connecting USB drives, peripherals, and other devices 69
Chapter 6 Troubleshooting 70
Troubleshooting the display and related SMART products 70
Contacting your reseller for additional support 70
Certification and compliance 71
docs.smarttech.com/kb/171745 6
Chapter 1 Welcome
About this guide 6
About the display 7
Touch 7
Display 7
Mounting hardware 8
Front control panel 8
Remote control and infrared sensor 8
Ambient light sensor 8
Power status 8
Writing, drawing, and erasing 9
Audio 9
Network connectivity 9
Front connector panel 9
Room computers and guest laptops 10
Tools and features 10
Accessory slot 10
Identifying your specific model 11
Accessories 11
SMART OPS PC module 12
Stands 12
USB extenders 12
More information 12
The SMART Board
®
series interactive display gives you everything you need to get started with
interactivity. This chapter introduces the features of your GX series display.
About this guide
This guide explains how to use SMART Board GX series interactive displays.
This guide is for people who use SMART Board interactive displays. Documentation and resources for
those who install and maintain displays is also available (see
More information
on page12).
Chapter 1 Welcome
docs.smarttech.com/kb/171745 7
About the display
The SMART Board GX series gives you everything you need to get started with interactivity.
The display includes a comprehensive set of features and components.
Touch
You can do everything on the display that you can do at your computer—open and close applications,
meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos,
and so on—by touching the display’s surface.
You can use an array of gestures within applications, including panning, scaling, rotating, and zooming
in and out.
See
Using touch
on page22
Display
The 4K ultra-high-definition LED display provides optimal image clarity and wide viewing angles.
The display size varies by model:
Models Size (diagonal)
SBID-GX165 65"
SBID-GX175 75"
Chapter 1 Welcome
docs.smarttech.com/kb/171745 8
Models Size (diagonal)
SBID-GX186 86"
Mounting hardware
You can use VESA compliant wall mounts, such as SMART’s WM-SBID-200 wall mount (not included), to
mount the display on a wall.
You can also mount the display on a mobile stand (see
Accessories
on page11).
Front control panel
The front control panel provides buttons for turning the display on and off, controlling the volume,
accessing the display’s settings or freezing the screen, going back in the screen’s navigation history, and
displaying the Home screen.
See
Using the front control panel
on page14
Remote control and infrared sensor
The display’s infrared sensor is located in the control panel in the bottom-right corner of the display’s
frame.
You can use the remote control to turn the display on and off, adjust display settings, and quickly open
applications.
See
Using the remote control
on page15
Ambient light sensor
The ambient light sensor is located in the bottom-right corner of the display’s frame. The sensor detects
the brightness of the room and adjusts the screen’s brightness accordingly.
Power status
The indicator light’s color indicates the display’s status:
Power button Display status
Off Not receiving power
Red (solid) Standby mode
Red (flashing) Firmware update in progress
Green Normal operating mode
Chapter 1 Welcome
docs.smarttech.com/kb/171745 9
Writing, drawing, and erasing
The display comes with two pens you can use to write or draw on the screen. Each end of a pen can be
assigned to write or draw in a different color. You can erase digital ink by moving your fist or palm over
the digital ink.
With Object Awareness
1
, the display responds automatically to the tool or object you’re using, whether
it’s a pen, finger, or palm.
See
Writing, drawing, and erasing
on page24
Audio
The display includes two 15 W integrated speakers.
Network connectivity
The display requires a network and internet connection for downloading software and firmware
updates.
The display requires a network and internet connection for downloading software and firmware
updates.
You can connect the display to a network using Wi-Fi or an Ethernet cable.
l
The Wi-Fi module supports both 2.4 and 5 GHz bands.
l
The two RJ45 jacks allow you to connect the display and an external device, such as a computer, to
an Ethernet network.
See the
SMART Board GX series interactive displays installation and maintenance guide
(docs.smarttech.com/kb/171744).
Front connector panel
The front connector panel includes connectors for USB peripherals and a computer or other input.
See
Connecting room computers and guest laptops
on page58
See
Connecting USB drives, peripherals, and other devices
on page69
1
When connected to a computer with SMART Product Drivers
Chapter 1 Welcome
docs.smarttech.com/kb/171745 10
Room computers and guest laptops
You can connect room computers and guest laptops to the display and view and interact with them.
The display comes with SMART software that you can install on connected computers to take full
advantage of the display’s features.
See
Connecting room computers and guest laptops
on page58
Tools and features
The display’s built-in Android
computing provides apps that enable you to browse the web, use a
whiteboard, share your screen, and more without using a connected device.
See
Chapter 3 Using apps on the display
on page27
Accessory slot
You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot.
SMART OPS PC modules provide a complete Windows
®
Pro installation.
See
SMART OPS PC module
on page12
Caution
l
The accessory slot’s maximum available power is 60 W. The slot is not a limited power source. To
reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire enclosure
requirements of IEC 62368-1.
l
Do not remove the OPS PC or other devices from the accessory slot while they are turned on.
l
Only SMART-provided OPS appliances are supported in SMART Board interactive displays.
Third-party OPS appliances are not supported, and their use can lead to poor performance or
damage to the display.
l
Do not install or remove the OPS appliance while the display is turned on. First make sure the
power switch on the back of the display beside the AC power inlet is in the OFF (O) position. If you
can’t reach the power switch, use the front control panel’s power button to put the display in
Standby mode, and then unplug the display’s power cable from the power outlet.
l
After you have turned the display’s power switch off or unplugged it, wait at least 30 seconds
before removing the appliance to allow its internal power supplies to discharge completely. You
might also wait five minutes to give the appliance the opportunity to cool, if necessary.
Chapter 1 Welcome
docs.smarttech.com/kb/171745 11
l
Make sure the OPS appliance is secured to the display with screws through the two anchor
points. Inadequately secured appliances can damage the display. (An OPS appliance's
anchoring screws are typically captive, although some simply include separate anchoring
screws.)
Identifying your specific model
SMART offers several models of the SMART Board GX series interactive displays.
For help identifying your model, see the labels on the back or left side of the display.
Model Screen size (approximate)
SBID-GX165 65" (165 cm)
SBID-GX175 75" (190 cm)
SBID-GX186 86" (218 cm)
Accessories
Accessories for the display include:
l
SMART OPS PC module
l
SMART wall mount (WM-SBID-200) for SMART Board displays
Chapter 1 Welcome
docs.smarttech.com/kb/171745 12
l
Stands
l
USB extenders
See also smarttech.com/accessories
SMART OPS PC module
SMART Open Pluggable Specification (OPS) PC modules provide a hassle-
free Windows Pro installation based on Intel
®
Core
processors and are
designed specifically to work with a SMART Board interactive display. All OPS
PC modules are fully licensed with Windows Pro. Install the OPS PC module in
a display’s accessory slot to provide a complete 4K UHD Windows installation
at your fingertips, without the need for an external PC or additional cables.
Install familiar Windows applications, such as SMART Notebook
®
, SMART
TeamWorks
, and SMART MeetingPro
®
software, and access the internet
directly through your display’s network connection. Upgrades and service for the OPS PC module are
easy to perform without removing the display from its mounting.
Stands
If you want to move the display from place to place, you can install it on a SMART mobile stand. If you
are installing the display on a wall that cannot support the display’s full weight, you can install the display
on a SMART floor stand.
USB extenders
As noted in the display’s specifications, the USB connection between the display and computer should be
no longer than 16'(5m). If you need to connect a computer that is more than 16' (5 m) from the display,
use the following USB extender:
Extender Specifications
USB-XT docs.smarttech.com/kb/
119318
See also Extending USB cables
More information
SMART provides a variety of other documents for this display in the Support section of the SMART
website (smarttech.com/support). Scan the QR code on this guide’s cover for links to SMART Board GX
series interactive display documents and other support resources.
docs.smarttech.com/kb/171745 13
Chapter 2 Using basic features
Waking the display and putting it in standby 13
Using the front control panel 14
Using the remote control 15
On-screen menus and controls 18
Connection status icons 18
Side Toolbar menu handles 19
Whiteboard 19
Browser 19
Apps menu 19
Side Toolbar 19
Bottom Toolbar 20
Floating Toolbar 20
Using touch 22
Writing, drawing, and erasing 24
Writing and drawing in digital ink 24
Erasing digital ink 25
Using the SMART Ink dynamic (floating) toolbar 25
Changing a pen’s default color, thickness, and other properties 25
Freezing the screen 26
Waking the display and putting it in standby
If the display is in Standby mode, you can wake it by pressing the Power button on the front control
panel or remote control.
If the display’s input source is set to HDMI2 and a computer is connected to the HDMI2 input, the display
wakes automatically whenever the computer wakes.
To return the display to Standby mode, press the Power button on the front control panel or remote
control.
Note
When the display is connected to an external input that has had no active signal for one hour, it begins
a 60 second countdown before it enters Standby mode.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 14
For information about turning off the display, see the
SMARTBoard GX series interactive displays
installation and maintenance guide
(docs.smarttech.com/kb/171744).
Using the front control panel
The front control panel contains buttons for turning the display on and off, controlling the volume,
opening the display’s settings or freezing and unfreezing the screen, returning to the previous screen in
the embedded Android system, and going to the Home screen. The Settings button is context-sensitive.
Depending on the currently selected input, it opens either the main system settings or the video input
source settings.
The front control panel also includes a light that indicates the display’s current power state.
No. Name Procedure
1 Status light,
remote control
receiver, and
ambient light
sensor
N/A
2 Home Return to the Home screen.
3 Back Return to the previous screen in the embedded Android system.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 15
No. Name Procedure
4 Settings or Freeze
l
Open the display Settings.
l
Press and hold for three seconds to freeze and unfreeze the
screen.
5 Volume increase Increase the volume.
6 Volume decrease Decrease the volume.
7 Power
l
Enter or exit Standby mode (see
Waking the display and putting it
in standby
on page13).
l
Press and hold for five seconds to turn off the display.
Using the remote control
Use the remote control to turn the display on or off, change the input source, control the volume, switch
to the OPS PC (if installed), and more. You can also use the remote control to open the on-screen menus
and change the display’s settings. The Settings button is context-sensitive. Depending on the currently
selected input, it opens either the main system settings or the video input source settings.
Important
l
Do not subject the remote control to strong shock.
l
Keep the remote control away from liquids. If it gets wet, wipe it dry immediately.
l
Do not expose the remote control to heat or steam.
l
Do not open any part of the remote control other than the battery compartment.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 16
The image and table below list the remote control’s functions.
No. Name Description
1 Power
l
Press to wake the display or put it back in Standby mode.
l
Press and hold for five seconds to turn off the display.
2 Input select Open the input source menu.
3 Up and down
buttons
Select a menu option in the settings.
4 OK Select menu option in the settings.
5 Left and right
buttons
Change the selected setting’s value.
6 Settings or Freeze
l
Show or hide the Settings menu.
l
Press and hold for three seconds to freeze and unfreeze the
screen.
7 Back Return to the previous screen in the embedded Android system.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 17
No. Name Description
8 Home Open the Home screen.
9 OPS Switch to the OPS input source.
10
Screen capture
Take a screen capture.
11
Whiteboard
Open the whiteboard.
12 Volume decrease Decrease the volume.
13 Volume increase Increase the volume.
14 Volume mute Mute the volume.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 18
On-screen menus and controls
The SMART Board GX series display features a number of on-screen menus and controls.
Connection status icons
The connection status icons provide information about the display’s network connection and hotspot
status.
Icon Notes
Connected to a wireless network and signal strength
The wireless signal strength level
being received by the display.
Hotspot enabled
Indicates the display’s hotspot
feature is enabled.
Connected to a wired network
Indicates the display is connected
to an Ethernet network.
Disconnected from a wired network
Indicates the display is
disconnected from an Ethernet
network.
USB inserted in connector
Indicates a USB device is
connected to the display.
See
Connecting USB drives,
peripherals, and other devices
on
page69
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 19
Side Toolbar menu handles
See
Side Toolbar
below
Whiteboard
Open the display’s whiteboard application, where you can draw, show images, and write.
See
Using Whiteboard
on page28
Browser
Open the display’s Browser to view web sites on the display.
See
Using Browser
on page33
Apps menu
Open a menu of Android apps installed on the display. Apps include WPS Office, file browser, settings,
iMirror, E-Share, and Vote.
Side Toolbar
From the Side Toolbar menu you can access a variety of commonly used display controls and features.
To open the Side Toolbar menu, slide either of the Side Toolbar menu handles (on either sides of the
screen) toward the center of the screen.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 20
No. Command Function Notes
1 Home Open the Home screen. See
On-screen menus and
controls
on page18
2 Back Return to the previous screen in
the embedded Android system.
N/A
3 Settings Open the display settings. See the
SMARTBoard GX series
interactive displays installation
and maintenance guide
(
docs.smarttech.com/kb/171744)
4 Input select Select a connected computer or
device’s input to appear on the
display.
See
Viewing a connected
computer or other device’s
input
on page64
5 Widgets Open the widgets menu, where
you can access the calculator,
timer, and other tools.
See
Chapter 4 Using widgets
on the display
on page51
6 Recent files and apps Access the most recently used
files and apps.
N/A
7 Overlay Annotate and save over
images, web pages, and so on.
See
Using overlays
on page33
Bottom Toolbar
Use the Bottom Toolbar menu to mute the display’s sound and open the Floating Toolbar menus. The
Bottom Toolbar menu can be opened on all screens and open apps.
To open the Bottom Toolbar menu, swipe up along the edge of the bottom left corner of the screen.
No. Tool Function Notes
1 Mute Mute or unmute the display’s
volume.
N/A
2 Open Open the Floating Toolbar
menus.
See
Floating Toolbar
below.
Floating Toolbar
The Floating Toolbar features two menus that provide access to a number of the display’s features and
controls.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 21
To open the Floating Toolbar menus, tap the Open icon in the Bottom Toolbar menu (see
Bottom
Toolbar
on the previous page) or place and hold two fingers on the screen for 2—3 seconds.
Use the screen controls (
6
and
10
) to switch between the two Floating Toolbar menus.
Menu 1 Menu 2
No. Tool Function Notes
1 Settings Open the Settings screen,
where you can connect to Wi-Fi,
change the date, set passwords
and locks, and change the
power settings.
If the
Setting Lock
option is
enabled, only admins who have
the settings passcode can
access the system settings.
See the
SMARTBoard GX series
interactive displays installation
and maintenance guide
(
docs.smarttech.com/kb/
171744).
2 Home Open the Home screen. N/A
3 Minimize the Floating
Toolbar menus
N/A N/A
4 Back Return to the previous screen. N/A
5 Overlay Annotate and save over
images, web pages, and so on.
See
Using overlays
on page33
6 Go to Floating Toolbar
Menu 2
N/A N/A
7 Input select Select a connected computer or
device’s input to appear on the
display.
See
Viewing a connected
computer or other device’s
input
on page64
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 22
No. Tool Function Notes
8
Screen lock
Lock access to the screen
functions.
When enabled, a six digit
passcode is required to unlock
the screen.
9
Screen capture
Take a screen capture of a
rectangular area, a freehand
area, a window, or the entire
screen.
See
Using the Screen Capture
widget
on page54
10
Go back to Floating
Toolbar Menu 1
N/A N/A
11
Quick clean
Clear temporary files (cache)
on the display’s operating
system
See
Using the Clean widget
on
page52
12 Recent files and apps Access the most recently used
files and apps.
N/A
13
Volume controls
Set the display’s volume. N/A
14
Screen brightness
Set the display’s screen
brightness.
N/A
Using touch
You can do everything on the display that you can do at your computer—open and close applications,
meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos,
and so on—by touching the display’s surface.
You can use a variety of gestures within applications, including panning, scaling, rotating, and zooming
in and out.
The display’s support for up to 20 simultaneous interaction points enables you and others to interact with
objects on the screen at the same time.
Note
Some applications don’t support all the gestures. Not all gestures work in all applications. Refer to an
application’s documentation to learn which gestures it supports.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 23
Pan (one finger) Pan (two fingers) / scroll
Pinch to zoom in / scale (enlarge) Pinch to zoom out / scale (reduce)
Rotate Flick
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 24
Erase with palm Erase with fist
Writing, drawing, and erasing
The display comes with two pens, which you can use to write or draw in digital ink. Each pen has a thin
nib and a thick one. By default, the thin nib writes in black ink and the thick nib writes in red ink in the
display’s native tools and installed applications.
The display has magnetic holders for the pens at the bottom of the display’s frame. Return the pens to
their holders when you’re done with them.
Caution
When you return a magnetic pen to the holder, make sure it’s centered in its holder to keep it from
falling and being damaged.
Writing and drawing in digital ink
1. Pick up one of the display’s pens.
2. Write or draw in digital ink on the screen.
Important
Use only pens designed for SMART Board GX series interactive displays. Pens for other SMART
products aren’t compatible with SMART Board GX series interactive displays (see Comparing SMART
product pens).
Tips
l
When writing in SMART Notebook software on a connected computer, the smaller tip on the
display’s pens writes in black ink and the larger tip acts as a finger or pointer.
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 25
l
When writing or drawing in the Whiteboard or the overlay app, you can change a pen’s color,
thickness, and other properties, including configuring the pen’s wide tip as an eraser. For more
information, see
Using Whiteboard
on page28 and
Using overlays
on page33.
Erasing digital ink
Move your palm or fist over digital ink to erase.
Using the SMART Ink dynamic (floating) toolbar
If you pick up a pen while viewing a connected computer’s input, the SMART
Ink
®
dynamic (floating) toolbar appears. You can use this toolbar to
temporarily change the pen’s color, thickness, or other properties, and you
can also access SMART Ink’s tools, such as screen capture, spotlight, screen
shade, and so on.
To learn more about SMART Ink and its toolbar, visit the SMART Ink support
page. Here are a few quick links to get you started:
l
Turning SMART Ink on or off
l
Opening the dynamic (floating) toolbar
l
Closing (hiding) the toolbar
l
Using SMART Ink presentation tools
Changing a pen’s default color, thickness, and other properties
While you’re viewing a connected computer’s input, you can use the SMART Ink dynamic (floating)
toolbar to change a pen’s color, thickness, and other properties.
See Changing pen, eraser, and button settings
Chapter 2 Using basic features
docs.smarttech.com/kb/171745 26
Freezing the screen
You can temporarily freeze the screen by pressing and holding the front control panel's Settings
button for three seconds. You can also press and hold the Settings button on the remote control for
three seconds. This is particularly useful when no other controls are available to pause a video, an
animation, or other moving images.
When the image is frozen, a
Freeze on
message appears in the top left corner of the screen.
Note
Freezing the screen does not pause applications that are running on the connected computer. It
simply freezes the displayed image and mutes audio coming through the display.
To unfreeze the screen, press and hold the Settings button for three seconds again.
docs.smarttech.com/kb/171745 27
Chapter 3 Using apps on the display
Using Whiteboard 28
Whiteboard tools and controls 28
Writing and erasing notes 29
Starting a new whiteboard 30
Changing the background 31
Navigating in the whiteboard 31
Opening a whiteboard 31
Sharing a whiteboard 32
Saving a whiteboard 32
Exporting a whiteboard 33
Using Browser 33
Using overlays 33
Writing, drawing and erasing ink on an overlay 33
Overlay tools and controls 34
Exiting an overlay 35
Using EShare 36
Downloading the EShare app 36
Verifying that the display and mobile devices are connected to the same network 36
Connecting your device to the display 37
Sharing your device’s screen to the display 37
Showing files from your device on the display 37
Controlling the display 38
Using TVMirror 38
Using Remote 38
Opening apps using EShare 38
EShare settings 38
Device requirements 39
Using iMirror 41
Mirroring your iOS device’s screen to the display 41
Mirroring your Mac computer’s desktop to the display 42
Supported Apple devices and operating systems 42
Verifying that the display and mobile device or computer are connected to the same network 42
Using WPS Office 43
Opening the WPS Office app 43
Using the WPS Office app 43
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Using Vote 44
Setting up a poll 44
Viewing results 44
Using File Manager 45
Opening File Manager 45
Viewing files 45
Moving or copying files 46
Installing apps using File Manager 48
Supported file formats 49
Unsupported apps 49
This chapter introduces the apps on SMART Board GX series interactive displays.
Using Whiteboard
You can view and erase notes, open a saved note, and share images of your whiteboard
using a QR code.
Whiteboard tools and controls
The Whiteboard has several tools and controls for accessing and managing whiteboard sessions.
Tool Icon Description
Menu tools
Tap the Menu icon in the lower left corner to open the menu of tools for saving and sharing.
Quit Exits the Whiteboard app.
Export notes Export the whiteboard as a .png file. The image is saved to
the display.
Import notes Import a whiteboard from a .png file.
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Tool Icon Description
Share through QR
code
Share the whiteboard using a QR code.
Notes
l
The shared whiteboard image doesn't update to
reflect changes made after it was shared.
l
Shared whiteboard files viewed via a QR code are
available on the server for seven days.
Network drive
upload
Save the whiteboard contents directly to a Google Drive or
OneDrive account. To add a cloud service account to the
display, use the + button.
Note
When Microsoft Active Directory Federation Services
(ADFS) is enabled, OneDrive sign ins using work or school
accounts will not work. SMART will address this issue in a
future release.
Save Save the whiteboard.
Hide controls Hide or show all tools and controls.
Navigation tools
Add a page Add a new page to the whiteboard.
Next page Advanced to the next page.
Previous page Return to the previous page.
Page view Shows the page view that enables you to navigate to a
specific page or delete pages.
Writing and erasing notes
The Whiteboard has several tools for drawing and erasing.
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Tool Icon Description
Background Select options for changing the background.
Pen settings Change ink color and thickness for the display’s pens. You can also
configure a pen’s thick nib end to act as an eraser, and enable the
Keep out Write
setting for improved palm rejection capabilities.
Note
Enabling the
Keep out Write
setting might affect the behavior of
other Whiteboard app features.
Calligraphic ink Make selected text look like it was written with a calligraphy pen.
Single finger draw Switch between single finger and multi-finger drawing modes.
In single finger drawing mode, you can interact with the screen’s
contents using pinch, zoom, and drag gestures only. In finger drawing
mode the digital ink is always red. Unlike drawing with a pen, you
cannot change the ink color.
In multi-finger drawing mode, two people can write using the display’s
pens independently and simultaneously. You can also use multiple
fingers to write and draw while using a single pen.
Gestures are not available in multi-finger drawing mode.
Multi-finger draw
Cover/import
picture/split screen
writing
Access tools for highlighting specific areas of the screen, importing a
picture, and splitting the screen into two or three writing areas.
Selection marquee Draw a selection marquee to select objects to copy or move around the
whiteboard; use either end of the pens or your finger.
Undo Reverse the effect of the last action.
Redo Reinstate the last action reversed with the Undo command.
Clear page Clear the page.
Starting a new whiteboard
On the display’s Home screen, tap the Whiteboard icon .
A new whiteboard appears.
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Changing the background
You can change the whiteboard’s background. If a whiteboard has multiple pages, each page can have
a different background. When you export or share the whiteboard, the background you’ve selected also
appears.
To change the whiteboard’s background
1.
Tap the Background icon .
2.
Select a background or tap the Add background icon to add a background from the display
(
sdcard
) or a USBdrive.
The background appears.
Navigating in the whiteboard
Use two fingers to pinch to zoom in.
Use two fingers to pinch to zoom out.
Opening a whiteboard
You can easily continue from where you left off in a saved whiteboard.
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To open a saved whiteboard
1.
Tap the Menu icon .
2.
Tap the Import notes icon , select the whiteboard you want to open, and tap Confirm.
Sharing a whiteboard
If your mobile device has a QR code scanner, it can open an image of the whiteboard in a web browser.
Notes
l
The shared whiteboard doesn’t update if the whiteboard is shared again.
l
Make sure your computer or mobile device is connected to the same network as the display.
To share the whiteboard note
1.
Tap the Menu icon .
2.
Tap the Share through QR code icon , choose whether to share the current page or all pages,
and tap Confirm.
3. Scan the QR code with your mobile device.
You’re prompted to open the page images in your device’s browser.
When the image appears, you can save the image to your mobile device.
Saving a whiteboard
To save the whiteboard as a .png or .pdf file
1.
Tap the Save icon , enter a folder name, and select the following options:
o
save the file locally or to a USB drive
o
save the current page or all pages
o
save as a .png or .pdf file
Note
The Whiteboard pages are saved as sequentially-numbered .png files or as a single .pdf file.
2.
Tap OK.
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Exporting a whiteboard
You can export a whiteboard. The whiteboard is saved as an .iwb file and can only be viewed in the
Whiteboard app.
To export a whiteboard
1.
Tap the Menu icon .
2.
Tap the Export notes icon , enter a file name, and tap OK.
Using Browser
The display includes a web browser that you can use as you would on your computer or
mobile device. Refer to the Help in the browser.
Notes
l
Restoring user settings doesn’t delete bookmarks.
l
The browser doesn’t support the installation of plug-ins and add-ons.
Using overlays
When using apps on the display, you can write or draw on overlays and save them to the display.
Note
Overlays are not available in the Whiteboard app.
Writing, drawing and erasing ink on an overlay
The display includes two pens, which you can use to write or draw in digital ink. You can erase digital ink
using gestures.
To write or draw on an overlay
1.
Open the Side Toolar menu and tap the Overlay icon .
The overlay menu appears.
2. Use the display’s pens or your finger to write or draw in digital ink.
3.
When you’re done, tap the Menu icon , and tap the Quit icon to exit the overlay.
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Note
If you write or draw over a video playing in the browser, the video will stop.
To erase ink on an overlay
1. Erase ink by moving your fist or palm over the digital ink you want to erase.
OR
Tap the Erase All icon.
Overlay tools and controls
Tool Icon Description
Menu tools
Tap the Menu icon in the lower left corner to open the menu.
Quit Closes the overlay.
Share through QR
code
Share the overlay using a QR code.
Upload to the
network disk
Save the overlay to Google Drive or OneDrive cloud storage.
Save Save the overlay.
Hide controls Hide or show all tools and controls.
Overlay tools
Pen settings Change the display’s pens ink color and thickness.
Pointer Enable touch control of the display’s features. Tap the button again to
enable writing or drawing on an overlay with your finger.
Whiteboard Open the White board application.
Screen
capture/import
picture
Open the screen capture widget or import a picture.
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Tool Icon Description
Undo Reverse the effect of the last action.
Redo Reinstates the last action reversed with the Undo command
Clear page
content
Clear all the page content.
Exiting an overlay
When you exit an overlay, you are prompted to save your writing before exiting.
To exit an acetate
Tap the Menu icon , and tap the Quit icon to exit an overlay.
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Using EShare
You can wirelessly share images, videos, or your computer or mobile device’s desktop, to the
device.
Notes
l
EShare is a third-party application. SMART’s support for this application may vary depending on
the inquiry.
l
Make sure your computer or mobile device is connected to the same network as the display.
l
Some EShare features are not available for certain mobile devices or computers.
l
If you're using AirPlay to connect your macOS or iOS device to the display's EShare app, the
Connect Code
that appears on the display's screen might be in a format that's not compatible
with the connect code required by your device. In such cases, download, install, and use the
EShare app for your device (see
Downloading the EShare app
below).
Downloading the EShare app
For device requirements, see
Device requirements
on page39.
1.
On the display’s Home screen, tap the Apps menu icon .
The Apps menu appears.
2.
Tap the EShare icon .
3. In your device’s browser, enter the URL specified on the display’s screen.
OR
Use a QR code scanning app on your device to scan the QRcode on the display’s screen.
4. Download and install the EShare app for your device.
Verifying that the display and mobile devices are connected to the same
network
1.
Tap the User Guide button on the EShare app to view the network name and IP address.
If the display is connected to a wireless network, note the name of the network the display is
connected to.
If the display is connected to a wired network, note the IPv4 address, and compare the first 3 octets
(that is. ×××.×××.×××.×××) to the IP address on the mobile device or computer.
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2. On the mobile device or computer, verify that the mobile device or computer is connected to the
same network and subnet.
Consult the mobile device or computer’s user guide for more information.
Connecting your device to the display
1. Verify that your device and display are connected to the same network (see
Verifying that the
display and mobile devices are connected to the same network
on the previous page).
2. Open the EShare app on your device.
The
Device List
appears, showing EShare enabled devices connected to your network.
3. On your device, tap the display’s name.
OR
Tap Scan QR on your device and scan the QRcode on the display.
Sharing your device’s screen to the display
1. Open the EShare app on your device.
2. Connect the EShare app to the display.
3.
On your device, tap Mirroring.
Your device’s screen appears on the display.
Showing files from your device on the display
1. Open the EShare app on your device.
2. Connect the EShare app to the display.
3.
On your device, tap Local files.
4. Select the video or photo you want to show on the display.
Note
Another user can write or draw in digital ink over the shared screen contents.
See
Using overlays
on page33
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Controlling the display
You can control the display using the EShare app on your device. Choose whether to use the remote
control feature or duplicate the display’s screen to your device.
Using TVMirror
When you use the TV Mirror feature, the display’s screen appears on your device. You can also open files
to appear on the display, use a pen to draw on the display’s screen, and take a photo that appears on
the display.
To use TV Mirror
1. Open the EShare app on your device.
2. Connect the EShare app to the display.
3.
On your device, tap TVMirror.
Using Remote
You can also use the buttons in your device’s app to control the display’s volume, enter text, close apps,
or return to the Home screen.
To use the Remote
1. Open the EShare app on your device.
2. Connect the EShare app to the display.
3.
On your device, tap Remote in the EShare app.
4. Control the display using the touch on your mobile device or mouse on your computer.
Opening apps using EShare
See
Controlling the display
above
EShare settings
You can change the display’s name and add a connection code.
To change the display’s name
1.
On the display’s Home screen, tap the Apps menu icon .
2.
Tap the EShare icon .
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3.
Tap the Settings icon .
4.
Tap the Edit icon beside
Device Name
.
5. Tap within the
Device Name
field and use the on-screen keyboard to type the display’s new name.
6.
Tap Close.
To add a connection code
1.
On the display’s Home screen, tap the Apps menu icon .
2.
Tap the EShare icon .
3.
Tap the Settings icon .
4.
Enable the PIN Code.
5.
Tap the Edit icon beside
Device Name
, and then tap within the
Connect Code
field to use the on-
screen keyboard to change the code. You can also set a timer for refreshing the password.
OR
Tap the Refresh icon to generate a new code.
6.
Tap Close.
To stop using a connection code
1.
On the display’s Home screen, tap the Apps menu icon .
The Apps menu appears.
2.
Tap the EShare icon .
3.
Tap the Settings icon .
4.
Disable the PIN Code.
Device requirements
Device Requirement
iOS devices iOS 9.0 (and later)
Android devices Android 2.3 (and later)
Windows computers Windows 7, 8, 10 (and later)
Mac computers Mac OS X 10.9 (and later)
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Device Requirement
Chrome Chrome OS version 4 (and later)
Linux Ubuntu (12.04 and later)
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Using iMirror
You can use the iMirror app to share your Mac computer, iPhone, or iPad’s screen to the
display. iMirror uses AirPlay.
Notes
l
iMirror is a third-party application. SMART’s support for this application may vary depending on
the inquiry.
l
For a list of supported Apple products, see
Supported Apple devices and operating systems
on
the next page.
l
Make sure your Mac computer or iOS device is connected to the same network as the display.
See
Supported Apple devices and operating systems
on the next page for more information.
Mirroring your iOS device’s screen to the display
1.
On the display’s Home screen, tap the Apps menu icon .
The Apps menu appears.
2.
Tap iMirror.
Note
Remember the display’s name.
3. On your iOS mobile device, open the Control Center.
4.
Tap Screen Mirroring.
5. Select the display’s name.
6. Select an app to share on the display.
The app appears on the display.
If the display’s screen appears blank, go to the iMirror Settings and enable Software Decoder.
Try mirroring your iOS device’s screen to the display.
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Mirroring your Mac computer’s desktop to the display
1.
On the display’s Home screen, tap the Apps menu icon .
2. Tap iMirror.
Note
Remember the display’s name.
3.
On your Mac computer, click the AirPlay icon in the menu bar.
4. Select the display’s name.
The AirPlay icon turns blue when your Mac computer is sharing with AirPlay.
5.
Click the AirPlay icon , and then click Extend Desktop.
Supported Apple devices and operating systems
iOS 9.0 or later Apple operating systems support iMirror.
Verifying that the display and mobile device or computer are connected
to the same network
To verify that the display and mobile device or computer are connected to the same network
1.
On the display’s Home screen, tap the Apps menu icon .
2.
Tap Settings > Network .
If the display is connected to a wireless network, note the name of the network the display is
connected to.
If the display is connected to a wired network, note the IP v4 address, and compare the first 3 octets
to the IP address on the mobile device or computer.
3. On your mobile device or computer, verify that the mobile device or computer is connected to the
same network.
Consult the mobile device or computer’s user guide for more information.
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Using WPS Office
You can use the Writer, Presentation, and Spreadsheet features of this office suite to create
or view a variety of document types. WPS Office can also open and edit documents created
with a variety of other software, including Microsoft Office, Google Docs, and Adobe
Acrobat.
Note
WPS is a third-party application. SMART’s support for this application may vary depending on the
inquiry.
Opening the WPS Office app
1.
On the display’s Home screen, tap the Apps menu icon .
2.
Tap the WPS Office icon .
The WPS Office welcome screen appears.
Using the WPS Office app
For information about using WPS office, see the help.wps.com/ support site.
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Using Vote
You can use the Vote app to create instant polls and distribute them to your class or
audience. Users can then use their mobile devices to submit their votes.
Note
Vote is a third-party application. SMART’s support for this application may vary depending on the
inquiry.
Setting up a poll
1.
On the display’s Home screen, tap the Apps menu icon .
2.
Tap Vote.
The Vote app dialog box appears.
3. Type a name for the poll in the
Theme
text field.
Tip
Use the on-screen key board or connect a key board to the front connector panel.
4.
Select a Single choice or Multiple choice
Choice model
.
Note
Selecting a multiple choice model enables voters to select more than one voting options.
5. Add a minimum of two voting options using the
Voting options
text fields.
6.
Tap Release.
A QRcode appears on the screen.
7. Direct users to scan the QRcode with their mobile device.
After users devices are connected to the poll, they can submit their votes.
Viewing results
1.
To view the voting results, tap View results.
Use the Bar or Poll options to change how the results of the poll are displayed.
Tip
Tap the QR code icon to display the QR code for connecting devices.
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2.
To end voting, tap Voting over.
Note
Remember the display’s name.
3.
To exit the Vote app, tap the Exit icon .
Using File Manager
Use the File Manager to access files saved on the display, USB drives, Google Drive or
OneDrive cloud storage (cloud storage must be enabled in the display’s settings).
Any Whiteboard notes that have been exported are saved as .png files in the File Manager.
Opening File Manager
1.
On the display’s Home screen, tap the Apps menu icon .
The Apps menu appears.
2.
Tap the File Manager icon .
File Manager appears.
Viewing files
To view an image exported from the Whiteboard app
1. Export your drawing from the Whiteboard app.
Remember the folder name.
See
Using Whiteboard
on page28
2. In File Manager, browse to the folder and tap it.
3. Tap the .png file.
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To view a picture, play an audio file, or watch a video
1.
In File Manager, tap the file.
2. Choose an application in which to open the file.
The file opens in the selected application.
Tip
You can select an application as the default for opening files.
To stop viewing content
On the display’s Side Toolbar, tap the Home icon .
Moving or copying files
To move a file from the USB drive to the display
1. Connect a USB drive to the display on the front connector panel.
2.
On the display’s Home screen, tap the Apps menu icon .
3.
Tap the File Manager icon .
4. Tap the name of the connected USB Drive.
5. Browse to the files you want to move.
6. Press and hold the file to select it.
A check box appears next to the file.
7.
Tap Cut in the side menu.
8.
Tap Local storage.
9. Browse to the folder you want to move the file to.
10. Double-tap the folder to open it.
11.
Tap Paste.
The file is saved to the display and removed from the USB drive.
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To copy a file from the USBdrive to the display
1. Connect a USB drive to the display on the front connector panel.
2.
On the display’s Home screen, tap the Apps menu icon .
The Apps menu appears.
3.
Tap the File Manager icon .
File Manager appears.
4. Tap the name of the connected USB Drive.
5. Browse to the files you want to move.
6. Tap and hold on the file to select it.
A check box appears next to the file.
7.
Tap Copy in the side menu.
8.
Tap Local storage.
9. Browse to the folder you want to copy the file to.
10. Double-tap the folder to open it.
11.
Tap Paste.
The file is copied to the display and remains on the USB drive.
To move a file from the display to a USB drive
1. Connect a USB drive to the display on the front connector panel.
2.
On the display’s Home screen, tap the Apps menu icon .
3.
Tap File Manager icon .
4.
Tap Local storage.
5. Browse to the files you want to move.
6. Press and hold on the file to select it.
A check box appears next to the file.
7.
Tap Cut in the side menu.
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8. Tap the name of the connected USB Drive.
9. Browse to the folder you want to copy the file to.
10. Double-tap the folder to open it.
11.
Tap Paste.
The file is copied to the USB drive and removed from the display.
To copy a file from the display to a USBdrive
1. Connect a USB drive to the display on the front connector panel.
2.
On the display’s Home screen, tap the Apps menu icon .
The Apps menu appears.
3.
Tap the File Manager icon .
File Manager appears.
4.
Tap Local storage.
5. Browse to the files you want to copy.
6. Press and hold the file to select it.
A check box appears next to the file.
7.
Tap Copy in the side menu.
8. Tap the name of the connected USB Drive.
9. Browse to the folder you want to move the file to.
10. Double-tap the folder to open it.
11.
Tap Paste.
The file is saved to the USB drive and remains on the display.
Installing apps using File Manager
You can use File Manager to install third-party apps on the display.
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To install apps using File Manager
1. Download and save .apk files to a USB Drive.
2. Connect the USB drive to the display on the front connector panel.
3.
On the display’s Home screen, tap the Apps menu icon .
4.
Tap the File Manager icon.
5. Tap the name of the connected USB Drive.
6. Browse to and double-tap the .apk file you want to install.
Follow the on-screen instructions to install the app on the display.
Supported file formats
For more information regarding supported file formats, see Supported Media Formats.
Unsupported apps
Some apps can cause issues with GXdisplays and are not supported on these displays as a result.
Icon Notes
Launchers Launcher apps can interfere with the home screen app and cause the Input,
Screen Share, and other apps to stop working.
Web browsers Third-party web browsers allow users to download APKs and other files
from the internet.
File managers File managers can allow access to hidden system files and settings.
Keyboards Third-party keyboards can cause a wide variety of issues with the
embedded Android experience.
Setup wizards, system
setting tuners, and apps
that allow the system to
be rooted
These apps grant access to the operating system and can cause a wide
variety of issues.
Online music players Online music players can operate in the background. The interface is hidden
and you can’t stop unintended music from playing.
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Icon Notes
Apps requiring Google
Play Services
Google’s policies do not permit Google Play Services to be used on
interactive display products. Apps requiring Google Play Services will not run
on SMART Board GX interactive displays with embedded Android, and
attempts to run them could cause problems.
Apps with GPS Hardware limitations prevent apps from working.
Apps with NFC Hardware limitations prevent apps from working.
Apps that require
portrait orientation
Apps that require portrait orientation don’t fit the landscape screen. Install
only apps that allow landscape orientation.
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Chapter 4 Using widgets on the
display
Using the Clean widget 52
Using the Countdown widget 52
Using the Screen Capture widget 54
Using the Spotlight widget 55
Using the Calculator tool 56
Using the Vote widget 56
Using Lock Screen 56
This chapter introduces the widgets on the SMART Board GX series interactive displays.
To open the widget menu, open the Side Toolbar menu (see
On-screen menus and controls
on page18)
and tap the Toolbox icon .
Note
Widgets always appear on top of other open windows, programs, and connected devices.
The widget menu features the following tools and controls:
Icon Widget Function For more information
Clean Closes all open apps and clears
the display’s system RAM
memory.
See
Using the Clean widget
on
the next page
Countdown Start a countdown timer. See
Using the Countdown
widget
on the next page
Screen Capture Use the Screen Capture widget
to take a screen capture of a
rectangular area, a freehand
area, a window, or the entire
screen.
See
Using the Screen Capture
widget
on page54
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Icon Widget Function For more information
Spotlight Use the Spotlight widget during
a presentation to draw
attention to an area of a screen.
See
Using the Spotlight widget
on page55
Calculator Open an on-screen calculator. See
Using the Calculator tool
on page56
Vote Create instant polls and
distribute them to your class or
audience.
See
Using the Vote widget
on
page56
Lock Screen Lock the screen. See
Using Lock Screen
on
page56
Using the Clean widget
Use the Clean widget to close all open apps and clear the display’s system RAM.
To use the Clean widget
Tap the Clean icon .
Using the Countdown widget
Use the Countdown widget to display a countdown timer on the screen.
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To open the Countdown widget
1.
Tap the Countdown icon .
The Countdown widget opens:
2.
Tap the Edit icon to customize countdown timer settings.
No. Tool
1 Type a name for the countdown activity.
2 Set a time for the duration of the countdown.
3 Start/pause the countdown.
4 Restart the countdown.
5 Edit the countdown’s duration.
6 Add additional countdown timers, up to a maximum of six.
7 Close the countdown widget.
To close the Countdown widget
Tap the Close icon .
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Using the Screen Capture widget
The Screen Capture toolbar enables you to take a screen capture of a rectangular area, a freehand
area, a window, or the entire screen.
To use the Screen Capture widget
1.
Tap the Screen capture icon .
The Screen Capture widget opens:
No. Tool
1 Capture window re-size handle
2 Select a rectangular or circular window (click icon to switch between them)
3 Select the entire screen
4 Close the Screen Capture tool
5 Save the selected window or screen
2. Select the window or screen you want to capture.
3.
Tap the Save icon to save the selected window or screen.
Save the file locally, to a USB drive, or to your Google Drive or OneDrive account.
Note
Google Drive or OneDrive cloud storage must be enabled in display settings.
See the
SMART Board GX series interactive displays installation and maintenance guide
(docs.smarttech.com/kb/171744).
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To close the Screen Capture widget
Tap the Close icon .
Using the Spotlight widget
You can use the Spotlight widget during a presentation to draw attention to an area of a screen.
To use the Spotlight widget
1.
Tap the Spotlight icon .
The Spotlight widget is activated:
No. Tool
1 Make the spotlight larger or smaller.
Tip
You can also use finger gestures to change the size of the spotlight area.
2 Close the Spotlight widget.
3 Spotlight area
2. Press and drag the Spotlight window to highlight an area of the screen.
To close the Spotlight widget
Tap the Close icon .
Chapter 4 Using widgets on the display
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Using the Calculator tool
Open an on-screen calculator that appears in front of any application running on the display.
To use the Calculator widget
Tap the Calculator icon .
To close the Calculator widget, tap Close.
Using the Vote widget
Use the Vote widget to create instant polls and distribute them to your class or audience.
To use the Vote widget
For information about using this widget, see
Using Vote
on page44.
Using Lock Screen
Use the Lock Screen feature to secure the display’s screen. When Lock Screen is enabled, a six digit
passcode must be entered to un-lock the screen.
Note
Creation of a Lock Screen passcode is part of the initial set up when the display is turned on for the first
time. The Lock Screen feature can also be configured in display settings.
See the
SMART GX series interactive displays installation and maintenance guide
(docs.smarttech.com/kb/171744).
To lock the screen
Tap the Lock Screen icon .
A lock icon will appear on the screen and a password must be entered to un-lock the screen.
docs.smarttech.com/kb/171745 57
Chapter 5 Connecting computers and
other devices
Installing and using SMART software 57
Connecting room computers and guest laptops 58
Viewing a connected computer or other device’s input 64
Setting a connected computer’s resolution and refresh rate 65
Using recommended cables 66
Sharing USB Type-B receptacles 67
Connecting a SMART OPS PC module 67
Connecting USB drives, peripherals, and other devices 69
Warning
Ensure that any cables that cross the floor to the display are properly bundled and marked to avoid a
trip hazard.
Installing and using SMART software
The display comes with SMART software that you can install on connected room computers and guest
laptops. Other SMART software is optional.
Included
SMART Notebook
SMART Product Drivers and Ink
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 58
Optional
Lumio by SMART
SMART Notebook Plus
SMART Remote Management
SMART Meeting Pro
SMART TeamWorks Room
See smarttech.com/downloads
Connecting room computers and guest laptops
You can connect room computers and guest laptops to the display to view and interact with them.
Notes
l
Install SMART software on computers you connect to the display (see
Installing and using SMART
software
on the previous page).
l
Your organization’s installers might have connected cables to the display and run the cables
behind a wall or under the floor to a desk or table where you can place your computer.
l
As shown below, HDMI 1, HDMI 2, VGA, and Display Port share the Touch USB Type-B receptacle
on the side connector panel, and HDMI uses the Touch USB Type-B receptacle on the front
connector panel (see
Sharing USB Type-B receptacles
on page67).
l
The USB Type-C connector provides 15 W of power for charging connected devices.
The following are the locations of the connectors and the connector and cable information for the
display’s input sources.
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 59
l
USB Type-C
Connector Standard Connection type Cable
USB Type-C USB 3.2 Gen 1
(SuperSpeed,5Gbps)
Video/audio/touch
SuperSpeed USB Type-C
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 60
l
HDMI
Connector Standard Connection type Cable
HDMI HDMI 2.0 Video/audio
Premium High Speed HDMI (18
Gbps)
Touch input USB 2.0 Type-B Touch
High Speed USB 2.0
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 61
l
HDMI 1
Connector Standard Connection type Cable
HDMI 1 HDMI 2.0 Video/audio
Premium High Speed HDMI (18
Gbps)
Touch USB 2.0 Type-B Touch
High Speed USB 2.0
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 62
l
HDMI 2
Connector Standard Connection type Cable
HDMI 2 HDMI 2.0 Video/audio
Premium High Speed HDMI (18
Gbps)
Touch USB 2.0 Type-B Touch
High Speed USB 2.0
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 63
l
Display Port
Connector Standard Connection type Cable
Display Port Display Port 1.2 Video/audio
Display Port
Touch USB 2.0 Type-B Touch
High Speed USB 2.0
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 64
l
VGA
Connector Standard Connection type Cable
VGA VGA Video
VGA
Audio In Stereo 3.5 mm Audio Stereo 3.5 mm
Touch USB 2.0 type-B Touch High Speed USB 2.0
Viewing a connected computer or other device’s input
1. Connect a device to the display’s USB Type-C, HDMI, HDMI 1, HDMI 2, Display Port, or VGA
connectors.
Note
To enable touch control of the device, connect a USB cable to the associated USB connector.
Devices connected to the USB Type-C connector don’t require an additional USB connection to
enable touch.
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 65
2. Select the source using one of the following methods:
Using the Side Toolbar menu Using the remote control
a.
Open the Side Toolbar menu by sliding
either of the Side Toolbar menu handles
(located on either side of the screen)
toward the center of the screen.
b.
Tap the Input Select icon .
Press the Input Select button on the remote
control.
The Input Selection dialog box appears.
Note
Three dots ••• appear below inputs (USB Type-C, HDMI, HDMI 1, HDMI 2, OPS and DP) with a
connected device.
3. Tap the computer’s input source or use the navigation keys on the remote control to select the input
source and then press the OK button.
The device’s output appears on the display’s screen.
Tip
You can configure the display to automatically switch to the newest input, lock the current source,
or choose other priorities or input options.
See the
SMARTBoard GX series interactive displays installation and maintenance guide
(docs.smarttech.com/kb/171744).
Setting a connected computer’s resolution and refresh rate
This table presents the recommend resolutions and refresh rates for the display’s inputs:
Input source Maximum resolution Refresh rate
USB Type-C, Display Port
Alternate Mode
3840×2160 60Hz
HDMI
1
3840×2160 60Hz
HDMI 1 3840×2160 60Hz
HDMI 2 3840×2160 60Hz
VGA 1920×1080 60Hz
1
Located on the display’s front connector panel.
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 66
Input source Maximum resolution Refresh rate
Display Port 3840×2160 60 Hz
AV 1920×1080 60 Hz
YPbPr 1920×1080 60 Hz
If possible, set connected computers to these resolutions and refresh rates. See the computers’ operating
system documentation for instructions.
Using recommended cables
SMART recommends the following varieties of cable:
Cable type Maximum length Recommendation
Display Port 23' (7 m)
2
Use only certified Display Port 1.4 cables that have been
tested to support the performance standard you
require.
HDMI 23' (7 m) Use only certified Premium High-Speed HDMI (18
Gpbs) cables that have been tested to support the
performance standard you require.
VGA 23' (7 m) Use VGA cables with all pins in their connectors fully
populated and wired.
Stereo 3.5 mm 20' (6 m) Use only shielded 3.5 mm cables
Important
Use only a 3.5 mm stereo jack (15 mm long barrel) to
connect to the display.
USB 2.0 16' (5 m) Use a Hi-Speed USB 2.0 USB extender if the distance
between the computer and the display is greater than
16' (5 m).
See
USB extenders
on page12
USB 3.0 9' (3 m) SMART supports only installations that use directly
connected video and USB cables, or AC-powered
extenders.
You might be able to use higher-grade cables that
exceed the recommended length. If you have problems
with such a cable or an extender of any type, test the
connection with a shorter cable before contacting
SMART Support.
2
The performance of cables longer than 23' (7 m) is highly dependent on the cable’s quality.
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 67
Cable type Maximum length Recommendation
USB Type-C 6' 6" (2 m) for
SuperSpeed 5Gbps
cables
USB-IF certified USB 3.2 Gen 1 Type-C cable,
SuperSpeed (5 Gbps) support
To use a USB Type-C cable for video, you need:
l
A full-featured cable that supports SuperSpeed
5Gbps (or faster) data rates.
l
A computer that supports Display Port Alternate
Mode via USB Type-C
Note
The USB Type-C connector on the display can supply
up to 15 W of power to connected devices.
Using cables that exceed these maximum lengths may produce unexpected results, intermittent loss of
picture, or degraded picture quality and USB connectivity.
Sharing USB Type-B receptacles
The HDMI, VGA, and Display Port connectors on the side connector panel (back of the display) all share
a single USB Type-B receptacle on this panel. This means the touch system can be used with only one
device connected to these video inputs.
USB Type-B receptacle Video connectors
Touch
l
HDMI 1
l
HDMI 2
l
VGA
l
Display Port
Connecting a SMART OPS PC module
If your organization has purchased a SMART OPS PC module, you or your
organization’s installers can install the module in the display’s accessory slot
following the OPS PC module’s installation instructions
(docs.smarttech.com/kb/171775 or docs.smarttech.com/kb/171544). You can
then view the OPS PC module’s input on the display.
See
SMART OPS PC modules user guide
(docs.smarttech.com/kb/171747)
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 68
Caution
l
Only SMART-provided OPS appliances are supported in SMART Board interactive displays.
Third-party OPS appliances are not supported, and their use can lead to poor performance or
damage to the display.
l
Do not install or remove the OPS appliance while the display is turned on. First make sure the
power switch on the back of the display beside the AC power inlet is in the OFF (O) position. If you
can’t reach the power switch, use the front control panel’s power button to put the display in
Standby mode, and then unplug the display’s power cable from the power outlet.
l
After you have turned the display’s power switch off or unplugged it, wait at least 30 seconds
before removing the appliance to allow its internal power supplies to discharge completely. You
might also wait five minutes to give the appliance the opportunity to cool, if necessary.
l
Make sure the OPS appliance is secured to the display with
screws through the two anchor points. Inadequately secured
appliances can damage the display. (An OPS appliance's
anchoring screws are typically captive, although some simply
include separate anchoring screws.)
Chapter 5 Connecting computers and other devices
docs.smarttech.com/kb/171745 69
Connecting USB drives, peripherals, and other
devices
The display includes one USB 2.0 Type-A receptacle on the front connector panel and one USB 2.0
Type-A receptacle on the side connector panel. You can connect USB drives, peripherals (such as
keyboards), and other devices to the USB 2.0 Type-A receptacle on the side connector panel and use
these devices with the display’s Android system. The front USB 2.0 Type-A receptacle will switch to the
active input, including the display’s Android system, the OPS slot computer, or an externally connected
computer.
docs.smarttech.com/kb/171745 70
Chapter 6 Troubleshooting
Troubleshooting the display and related SMART
products
See Troubleshooting for information on how to resolve a variety of common problems with the display
and related SMART products.
Contacting your reseller for additional support
If an issue you’re experiencing with the display persists or isn’t addressed in this chapter or the
knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the display’s serial number. The serial number is on a label on the left side
of the display.
Tip
Scan the QR code on the label to view the SMARTBoard GX series interactive display support pages
on the SMART website.
docs.smarttech.com/kb/171745 71
Certification and compliance
Federal Communication Commission
interference statement
FCC
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: IDGX65-1, IDGX75-1, IDGX86-1
Responsible Party U.S. Contact Information
SMART Technologies Inc.
2401 4th Ave, 3rd Floor
Seattle, WA 98121
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received,
including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required
to correct the interference at his own expense.
Caution
Any changes or modifications not expressly approved by
the party responsible for compliance could void the user’s
authority to operate this equipment.
Restriction
Operations in the 5.15-5.25 GHz band are restricted to indoor
usage only.
IEEE 802.11b or 802.11g operation of this product in the USA is
firmware limited to channels 1 through 13.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm
between the antenna of this device and all nearby persons.
This transmitter must not be co-located or operated in
conjunction with any other antenna or transmitter.
Innovation, Science and Economic
Development Canada statement
This device complies with RSS-247 of the Innovation, Science
and Economic Development Canada Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received,
including interference that may cause undesired
operation.
Caution
(i) the device for operation in the band 5150-5250 MHz is
only for indoor use to reduce the potential for harmful
interference to co-channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the
bands 5250-5350 MHz and 5470-5725 MHz shall comply
with the e.i.r.p. limit; and
(iii) the maximum antenna gain permitted for devices in the
band 5725-5825 MHz shall comply with the e.i.r.p. limits
specified for point-to-point and non point-to-point
operation as appropriate.
(iv) Users should also be advised that high-power radars
are allocated as primary users (i.e., priority users) of the
bands 5250-5350 MHz and 5650-5850 MHz and that these
radars could cause interference and/or damage to LE-LAN
devices.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits
set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance of 20
cm between the antenna of this device and all nearby persons.
This transmitter must not be co-located or operated in
conjunction with any other antenna or transmitter.
Certification and compliance
docs.smarttech.com/kb/171745 72
Innovation, Science et Développement
économique Déclaration du Canada
Cet appareil est conforme à la norme ISED CNR-247 pour les
appareils radio agréés. Son fonctionnement est soumis aux
deux conditions suivantes:
1. le dispositif ne doit pas produire de brouillage
préjudiciable, et
2. ce dispositif doit accepter tout brouillage reçu, y compris
un brouillage susceptible de provoquer un
fonctionnement indésirable.
Avertissement
(i) les dispositifs fonctionnant dans la bande 5 150-5 250
MHz sont réservés uniquement pour une utilisation à
l’intérieur afin de réduire les risques de brouillage
préjudiciable aux systèmes de satellites mobiles utilisant les
mêmes canaux;
(ii) le gain maximal d’antenne permis pour les dispositifs
utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz
doit se conformer à la limite de p.i.r.e.;
(iii) le gain maximal d’antenne permis (pour les dispositifs
utilisant la bande 5 725-5 825 MHz) doit se conformer à la
limite de p.i.r.e. spécifiée pour l’exploitation point à point et
non point à point, selon le cas.
(iv) De plus, les utilisateurs devraient aussi être avisés que
les utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les
bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces
radars pourraient causer du brouillage et/ou des
dommages aux dispositifs LAN-EL.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux
rayonnements ISED établies pour un environnement non
contrôlé. Cet équipement doit être installé et utilisé avec un
minimum de 20 cm de distance entre la source de
rayonnement et votre corps. Cet émetteur ne doit pas être co-
implantés ou exploités conjointement avec une autre antenne
ou émetteur.
EU Declaration of Conformity
Hereby, SMART Technologies ULC declares that the radio
equipment type Interactive Display IDGX65-1, IDGX75-1,
IDGX86-1 and the OPS, PCM8, are in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at
the following Internet address: smarttech.com/compliance
Warning
Operation of this equipment in a residential environment
could cause radio interference.
The frequency band and the maximum transmitted power in
EU are listed below:
Regulatory models: IDGX65-1, IDGX75-1, IDGX86-1
Transmitting Band (MHz) Maximum Transmit Power
dBm
2402–2483.5 19
5150–5350 20
5470–5725 20
5725–5875 13
Regulatory models: OPS, PCM8
Transmitting Band (MHz) Maximum Transmit Power
dBm
2402–2483.5 20
5150–5350 22
5470–5725 22
5745–5875 13
Restrictions in:
AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/
HU/MTNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR
5150MHz-5350MHZ is for indoor use only.
For optimal performance any support equipment connected
to this device must be CE compliant.
Hardware environmental compliance
SMARTTechnologies supports global efforts to ensure that
electronic equipment is manufactured, sold, and disposed of in
a safe and environmentally friendly manner.
Waste
Electrical
and
Electronic
Equipment
(WEEE) and
batteries
Electrical and electronic equipment
and batteries contain substances that
can be harmful to the environment
and to human health. The crossed-out
wheeled bin symbol indicates that products
should be disposed of in the appropriate
recycling stream and not as regular waste.
Batteries
The remote contains two AAA batteries.
Recycle or dispose of batteries properly.
More
information
See smarttech.com/compliance
docs.smarttech.com/kb/171745
SMART Technologies
smarttech.com/support
smarttech.com/contactsupport