3 Rivers Communications

260.627.7132

ashley@3riverswifi.com

Hours: Monday-Friday 9a.m.-5pm. EST

All sales are final for Live TV, Video on Demand, and View TV. We do not offer refunds or credits.

We do offer a refer a friend credit! For each person you refer have them mention your name and

get a onetime $5 credit on your account.

TV Set Up Walk Through

Congratulations on getting 3 Rivers STR TV.

Start by going to the settings app on your Fire TV stick.

Then scroll and select “My Fire TV”

Select “Developer Options”

Make sure both “ADB debugging” and “Apps from Unknown Sources” are turned on.

Then press the home button on the Firestick remote.

Go to the “find” selection and scroll down and select “search”.

Type in “downloader” and once typed in scroll down and select “downloader app”

Download the downloader app.

Once the app is downloaded, click open. You will see this screen. Select the URL link. A pop

screen will appear with a keyboard for your to type in the link the below. After you type in the

link, select the “Go” button.

The file then starts to download the new app.

Once the file has downloaded select the “install” button.

Once installed, select the “OPEN” button.

After that is completed. You can now login your TV Username and Password that was provided

in your email. If you have any questions, please give us a call.

Troubleshooting Steps

Here are different steps to try:

1. Refresh DNS server.

Logout of your STRTV.

Once you are logout, refresh the DNS server.

2. Restart the firestick

Press the “home” button on the firestick

One you are at the home screen of the firestick. Go to the right and select settings.

Then scroll down to ‘My Fire TV”

Then scroll and select “Restart” and your firestick will reboot.

3. The last thing you can try is clearing the cache.

Press the “home” button on the firestick

One you are at the home screen of the firestick. Go to the right and select settings.

Then scroll and select applications.

Then scroll all the way down to “Manage Installed Applications.”

Then all the list of your applications that is installed on the firestick will appear. Scroll

until you see the following “STR TV” and select application.

Then scroll and select “Clear cache”