welfare of the residents. At least one administrator, on-site manager, or a responsible
staff person must be on the premises and awake 24 hours per day.
Level I facilities must meet the staffing ratios specified in regulation. The ratios are
based on number of residents and are designated for “day,” “evening,” and “night.” (See
table under RCF staff ratios above). Each staff person on-duty may be counted as direct
care staff even if they are currently involved in housekeeping, laundry, or dietary
activities as long as universal precautions are followed. For facilities with more than 16
residents, a relief staff person must be available to relieve staff and to cover if a staff
person must leave the facility in an emergency or for any other reason.
Level II facilities must have a minimum of one staff person per 15 residents from
7:00 a.m. to 8:00 p.m. and one staff person per 25 residents from 8:00 p.m. to 7:00
a.m., but at all times, there must be no fewer than two staff persons on-duty, one of
whom must be a CNA. Staff persons who live on-site but are sleeping may not be
counted for minimum staffing requirements.
Residential Care Facilities. Each employee must receive orientation to include
but not be limited to: job duties, resident rights, abuse/neglect reporting requirements,
and fire and tornado drills. Four hours of in-service training or continuing education
pertinent to the operation of an RCF must be provided on a quarterly basis for all
employees who have direct contact with residents. Training must include but not be
limited to: resident rights, evacuation of building, safe operation of fire extinguishers,
incident reporting, and medication supervision. In-service training on facility medication
policies and procedures must be provided at least annually for all facility employees
supervising medications.
Assisted Living Facilities. All staff, including contracted personnel who provide
services to residents (excluding licensed home health agency staff), must receive
orientation and training on the following topics:
• Within 7 calendar days of hire: building safety and emergency measures and
appropriate response to emergencies; abuse, neglect, and financial exploitation
and reporting requirements; incident reporting; sanitation and food safety;
resident health and related problems; general overview of the job’s specific
requirements; philosophy and principles of independent living in an ALF; and the
Residents’ Bill of Rights.
• Within 30 calendar days of hire: medication assistance and monitoring,
communicable diseases, and dementia and cognitive impairment.
• Within 180 calendar days of hire: communication skills, review of the aging
process, and disability sensitivity training.