Scan code to view full terms and conditions.
* Depending on device type.
†
TEC consists of WPP and EW, each available separately.
1
Verizon Mobile Protect consists of: Wireless Phone Protection, Verizon Extended Warranty, and Mobile Secure (each available separately). Lost, stolen or damaged device replacements are provided by Wireless Phone Protection, which
is insurance coverage underwritten in Georgia by LM General Insurance Company (Boston, MA), in Indiana by Indiana Insurance Company (Boston, MA), in Louisiana by Liberty Personal Insurance Company (Boston, MA), in New
Jersey by Liberty Mutual Mid-Atlantic Insurance Company (Boston, MA), and in all other states, Liberty Insurance Underwriters Inc. (Boston, MA) or one of its insurance company affiliates; in Florida, Wireless Phone Protection includes
coverage for post-warranty malfunctions (damage replacement deductible and claim limit apply). Asurion Insurance Services, Inc. (in California, Agent License #OB35141; in Iowa, Agent license #1001000131), is the Agent and
provides the claims servicing under this program. Except in Florida, repairs and replacements for post-warranty malfunctions are provided through the Verizon Extended Warranty program; the obligor of the Extended Warranty program
is Verizon Wireless Services, LLC.
2
Available on select smartphones in select locations and subject to parts and technician availability and other criteria, which are subject to change at any time. Devices with damage to the screen and back glass are not eligible for repair
unless the device is eligible for both cracked screen and back glass repair (if ineligible for repair, damage replacement deductible applies). Repairs are performed by an Asurion-certified technician and come with a 12-month limited
warranty. Repairs may use new or refurbished parts, may contain original or non-original manufacturer parts, and may void the manufacturer warranty. Repair options may include in-store repair, mail-in repair or at-home repair. To
determine your device eligibility for screen and/or back glass repair, visit phoneclaim.com/verizon.
3
The $99 damage deductible will apply for all damage that is ineligible for cracked screen and back glass repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage
deductible will be the same as your loss and theft deductible.
4
Data recovery services provide assistance with backing up data to your preferred cloud service at select uBreakiFix
®
by Asurion locations, subject to change. Services are available for select eligible devices, provided such device is
functional and include, but are not limited to, downloading data from a storage backup. For select smartphones, data recovery services may include temporary repair of damaged smartphones in order to access limited data backup.
These services do not include repair or replacement of such smartphone, and customer’s smartphone may be returned in a different manner if necessary to access data for transfer. Ability to access and transfer data is not guaranteed
and dependent on certain criteria, including the ability to connect to a network, access to cloud or data storage, and condition of device. This benefit is provided by Mobile Secure.
5
All Pro on the Go same-day delivery and setup services (a benefit of Mobile Secure) are subject to the following: available in select locations, which are subject to change at any time, contingent on certain criteria, including customer
location, technician availability, and inventory availability. Same Day Delivery and Setup for new devices is only available for devices purchased on verizon.com, if presented as an option at the time of device purchase. Same Day
Delivery and Setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished.
6
Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point
of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not
available in Florida or for Florida customers. In Florida, extended warranty coverage is provided by the insurance program (damage replacement deductible and claim limit apply).
7
Lost, stolen or damaged device replacements are provided by Wireless Phone Protection, which is insurance coverage underwritten in Georgia by LM General Insurance Company (Boston, MA), in Indiana by Indiana Insurance Company
(Boston, MA), in Louisiana by Liberty Personal Insurance Company (Boston, MA), in New Jersey by Liberty Mutual Mid-Atlantic Insurance Company (Boston, MA), and in all other states, Liberty Insurance Underwriters Inc. (Boston, MA)
or one of its insurance company affiliates; in Florida, Wireless Phone Protection includes coverage for post-warranty malfunctions (device replacement deductible and claim limit apply). Asurion Insurance Services, Inc. (in California,
Agent License #OB35141; in Iowa, Agent license #1001000131), is the Agent and provides the claims servicing under this program. Except in Florida, repairs and replacements for post-warranty malfunctions are provided through the
Verizon Extended Warranty program; the obligor of the Extended Warranty program is Verizon Wireless Services, LLC.
8
Digital Secure: Only smartphones are eligible for most features. Select features may be accessed on tablets and computers. A smartphone is required to download the Digital Secure app. Select features may be accessed on tablets and
computers. OS restrictions apply. Call Filter: Compatible smartphone required; features included vary by device. Tablets, smart watches and basic phones not supported. OS requirements apply. High-risk spam calls are automatically
blocked and forwarded to voicemail. Download the Call Filter app to manage all settings and access custom control. These benefits are provided by Mobile Secure.
9
Additional Coverage consists of Wireless Phone Protection and Verizon Extended Warranty. In Florida, Additional Coverage consists of Wireless Phone Protection.