Enjoy a variety of features and
programming that will change
the way you watch TV.
Learn how to get the most from
your Fibe TV service.
Visit bellmts.ca/tvsupport
Fibe TV
Quick Guide
addikTV 415 Famille
AMI-télé 400 1400 Starter
BabyTV (French) 442 Jeunesse
Canal D 423 Divertissement
CASA 433 Variété
cpac (French) 407 Starter
euronews (French) 434 Variété
Evasion 426 Divertissement
Historia 431 Variété
ICI ARTV 421 Divertissement
ICI Explora 427 Divertissement
ICI Radio-Canada Télé
Winnipeg 10 1010 Starter
Investigation 435 Variété
La Chaîne Disney 443 Jeunesse
LCN 138 Divertissement
Max 437 Variété
MusiquePlus 436 Variété
Prise 2 432 Variété
RDS 191 1191 Sports Champions
RDS Info 414 Famille
Series+ 422 Famille
Télémagino 441 Jeunesse
Télé-Québec 412 Famille
Télétoon 413 Famille
TFO 408 Starter
TV5 405 Starter
TVA Montreal 406 Starter
TVA Sports 197 1197 Sports Champions
Unis TV 409 Starter
VRAK 411 Famille
Z 424 Divertissement
Zeste 425 Divertissement
French Channel SD HD Group
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119560/April 2018
Fibe and Bell MTS are trademarks of Bell Canada. All other trademarks are property of respective owners.
Crime + Investigation 164 1164 Replay
CTV BC 332 1332 Time Shift West
CTV Go* Starter
CTV Calgary 1359 Time Shift West
CTV Halifax 1349 Time Shift East
CTV Kitchener 1350 Time Shift East
CTV Monction 1351 Time Shift East
CTV Montreal 344 1344 Time Shift East
CTV News Channel 141 1141 News
CTV North Bay 1352 Time Shift East
CTV Ottawa 1353 Time Shift East
CTV Regina 1360 Time Shift West
CTV Sault Ste Marie 1354 Time Shift East
CTV Sudbury 1355 Time Shift East
CTV Sydney 1358 Time Shift East
CTV Timmins 1356 Time Shift East
CTV Toronto 1357 Time Shift East
CTV Winnipeg 5 1005 Starter
Daystar Canada 27 Extra Channels
DejaView 233 Movie Picks
Discovery 104 1104 PrimeTime 1
Discovery Science 273 1273 Explore
Discovery Velocity 1621 HD Discovery
Disney Channel 150 1150 Family
Disney Junior 156 1156 Family
Disney XD 160 1160 Family
DistracTV 76 1076 Apps for TV
DIY Network 275 1275 Explore
documentary 264 1264 Cinema
DTOUR 106 1106 PrimeTime 2
DW (Deutsch+) 502 German
E! 113 1113 Entertainment
ESPN Classic 202 Sports Enthusiasts
EuroWorld Sport 195 Sports Champions
EWTN 500 Faith
Exxxtasy 952 Adult
Fairchild Television 506 Chinese
Family Go* Family
Family Channel
(East) 153 1153 Family
Family Channel (West) 154 Family
Family Jr. 158 Family
Fashion Television Channel 293 Lifestyle
Fight Network 170 1170 Sports Fans
FNTSY Sports Network 190 1190 Extra Channels
Food Network 135 1135 Life
FOX Minneapolis 19 1019 Starter
Fox News 145 1145 News
FOX Seattle 338 1338 Time Shift West
FOX Sports Racing 175 1175 Sports Fans
Free View Channel 40 Extra Apps
FreeViews
(occasional)
41-49 Extra Apps
FTV 525 Filipino Premier
Package
FX 237 1237 Movie Picks
FYI 292 1292 Lifestyle
G4 281 1281 Information
Game TV 33 Essentials
German Kino Plus 529 German
Global BC 333 1333 Time Shift West
Global Go App Starter
Global Maritimes 346 Time Shift East
Global Toronto 343 1343 Time Shift East
Global Winnipeg 12 1012 Starter
GMA Life TV 508 Filipino Package
GMA News TV International 524 Filipino Package
GMA Pinoy TV 507 Filipino Premier
Package
GMA Radio – DWLS 799 Filipino Premier
Package
GMA Radio – DZBB 798 Filipino Premier
Package
Golf Channel 182 1182 Sports Fans
GSN 107 PrimeTime 2
Gusto 117 1117 Entertainment
H2 163 1163 Replay
HBO Canada 1 210 1210 Premium Movies
HBO Canada 2 209 1209 Premium Movies
Headline News 108 1108 PrimeTime 1
HGTV 134 1134 Life
HIFI 1603 HD HiFi
History 105 1105 PrimeTime 2
History Go* PrimeTime 2
Hollywood Suite 00s
Movies 1614 HD Hollywood Suite
Hollywood Suite 70s
Movies 1611 HD Hollywood Suite
Hollywood Suite 80s
Movies 1612 HD Hollywood Suite
Hollywood Suite 90s
Movies 1613 HD Hollywood Suite
Hollywood Suite Go* HD Hollywood Suite
HopeTV 11 Starter
Horseracing 1 179 Extra Channels
Horseracing 2 180 Extra Channels
ICI RDI 139 Starter
IFC 262 Cinema
Investigation Discovery 277 1277 Explore
Kapatid TV5 530 Filipino Premier
Package
KTLA Los Angeles 224 1224 Super
Lifetime 244 1244 Movie Flicks
Lobby Camera 95 1095 Starter
Love Nature 1602 HD HiFi
Makeful 322 Medley
Miracle Channel 523 Faith
MLB Network 188 1188 Sports Fans
MovieTime 231 1231 Movie Picks
MSNBC 149 News
MTS TV To Go* Starter
MTV 326 1326 Medley
MTV2 324 Medley
MuchMusic 25 1025 Essentials
MyPicks 93 1093 Extra Apps
myTV38 Boston 221 1221 Super
NAC TV 30 Starter
NASA TV 110 PrimeTime 2
Nat Geo Wild 276 1276 Explore
National Geographic
Channel 272 1272 Explore
NBA Canada 192 Sports Champions
NBC Minneapolis 6 1006 Starter
NBC Seattle 339 1339 Time Shift West
Netflix 55 1055 Extra Apps
NFL Network 177 1177 Sports Fans
NHL Centre Ice 1 1831 Premium Sports
NHL Centre Ice 2 1832 Premium Sports
NHL Centre Ice 3 1833 Premium Sports
NHL Centre Ice 4 1834 Premium Sports
NHL Centre Ice 5 1835 Premium Sports
NHL Centre Ice 6 1836 Premium Sports
NHL Centre Ice 7 1837 Premium Sports
NHL Centre Ice 8 1838 Premium Sports
NHL Centre Ice 9 1839 Premium Sports
NHL Centre Ice 10 1840 Premium Sports
NHL Centre Ice 11 1841 Premium Sports
NHL Centre Ice 12 1842 Premium Sports
Nickelodeon 253 1253 Kids Plus
NTV St. John’s 345 Time Shift East
Odyssey 503 Multicultural
OLN 176 1176 Sports Fans
OMNI 1 31 1031 Starter
ONE 294 Lifestyle
OUTtv 295 1295 Lifestyle
OWN: Oprah Winfrey
Network 114 1114 Entertainment
Paramount Network 125 1125 Adventure
PBS Detroit 348 1348 Time Shift East
PBS Fargo 3 1003 Starter
PBS Seattle 340 1340 Time Shift West
Peachtree TV 121 1121 Adventure
Penthouse TV 954 Adult
PIX New York 223 1223 Super
Playboy TV 951 More Adult
Polskie Radio – Jedynkda 796 Multicultural
Polskie Radio – Trojka 797 Multicultural
PPV Events 1 1801 PPV
PPV Events 2 802 PPV
ProSiebenSat.1 Welt 519 German
PTC Punjabi 534 South Asian
Premier Package
Radio – Beausejour 732 Essentials
Radio – Brandon 751-756 Essentials
Radio – Dauphin 744-745 Essentials
Channel SD HD Group Channel SD HD Group Channel SD HD Group Channel SD HD Group Channel SD HD Group Channel SD HD Group
A&E 101 1101 PrimeTime 1
A&E Go* PrimeTime 1
Aapka Colors 505 South Asian
Premier Package
ABC Grand Forks 13 1013 Starter
ABC Seattle 336 1336 Time Shift West
ABC Spark 234 1234 Movie Picks
Action 241 1241 Movie Flicks
Al Jazeera English 288 Extra Channels
AMC 247 1247 Movie Flicks
American Heroes Channel 124 1124 Adventure
AMI-tv 888 1888 Starter
Animal Planet 251 1251 Kids Plus
Apps on TV Demo Channel 96 1096 Extra Apps
APTN 14 1014 Starter
A.Side TV 321 Medley
ATN 501 South Asian
Premier Package
B4U Movies 504 South Asian
BabyTV 256 Kids Plus
BBC Canada 304 Places
BBC Earth 1604 HD HiFi
BBC Kids 252 Kids Plus
BBC World News 301 1301 Places
beIN Sports 527 1527 Soccer & Wrestling
BET 314 Medley
BNN Bloomberg 142 1142 News
BookTelevision 305 Places
Bravo 123 1123 Adventure
Cartoon Network 157 1157 Family
CBC News Network 140 1140 Essentials
CBC Toronto 341 1341 Time Shift East
CBC Vancouver 331 1331 Time Shift West
CBC Winnipeg 2 1002 Starter
CBN – Commonwealth
Broadcasting Network 516 South Asian Package
CBS Minneapolis 4 1004 Starter
CBS Seattle 337 1337 Time Shift West
CHCH 261 1261 Cinema
CHRGD 159 1159 Family
City Edmonton 334 1334 Time Shift West
City Saskatchewan 330 Time Shift West
City Toronto 342 1342 Time Shift East
City Vancouver 335 1335 Time Shift West
City Winnipeg 8 1008 Starter
CMT 109 1109 PrimeTime 2
CNBC 144 News
CNN 103 1103 PrimeTime 1
Comedy Gold 162 Replay
Cooking Channel Canada 236 1236 Movie Picks
CosmoTV 136 1136 Life
Cottage Life 303 1303 Places
CP24 283 Information
cpac (English) 28 Starter
Radio – Neepawa 746 Essentials
Radio – Portage 741-743 Essentials
Radio – Prairie Public Radio 733 Essentials
Radio – Steinbach 780-782 Essentials
Radio – The Pas 760/762 Essentials
Radio – Thompson 763/765 Essentials
Radio – Winnipeg 701-728 Essentials
Rai Italia 522 Multicultural
Recorded TV 51 System
Red Hot TV 953 Adult
Rewind Channel 265 1265 Cinema
RT 287 Extra Channels
RTR Planeta 518 Multicultural
RTVi (Russian) 533 Multicultural
Schlager (German) 531 Multicultural
Showcase 111 1111 Entertainment
Silver Screen Classics 266 Cinema
Slice 131 1131 Life
Smithsonian Channel 1601 HD HiFi
Sony Entertainment
Television Asia 510 South Asian
Premier Package
Space 122 1122 Adventure
Sportsnet
(East) 172 1172 Sports Fans
Sportsnet (Ontario) 173 1173 Sports Fans
Sportsnet (Pacific) 174 1174 Sports Fans
Sportsnet (West) 171 1171 Sports Fans
Sportsnet 360 181 1181 Sports Fans
Sportsnet 590 The FAN 178 Sports Fans
Sportsnet Now* Sports Fans
Sportsnet ONE 187 1187 Sports Fans
Sportsnet World 521 1521 Soccer & Wrestling
Stingray Juicebox 323 Music
Stingray Karaoke 61 1061 Apps for TV
Stingray Loud 313 Music
Stingray Music 601-645 Essentials
Stingray Retro 315 Music
Stingray Vibe 311 Music
Super Channel 1 217 1217 Super Channel
Super Channel 2 218 1218 Super Channel
Super Channel Vault 219 1219 Super Channel
GinX Sports 220 1220 Super Channel
Talentvision 520 Chinese
TELETOON (East) 151 1151 Family
TELETOON
(West) 152 Family
TFC – The Filipino Channel 509 Filipino Premier
Package
TFC Radio – DWRR 795 Filipino Premier
Package
TFC Radio – DZMM 794 Filipino Premier
Package
The Comedy Network
(East) 115 1115 Entertainment
The Comedy Network (West) 116 Entertainment
The Cult Movie Network 599 Additional Choices
The Movie Network 1 211 1211 Premium Movies
The Movie Network 2 212 1212 Premium Movies
The Movie Network 3 213 1213 Premium Movies
The Movie Network 4 214 1214 Premium Movies
The Weather Network 16 Starter
The Weather Network App 1016 Starter
TLC 102 1102 PrimeTime 1
TLN 165 Replay
TMN Encore 1 215 1215 Premium Movies
TMN Encore 2 216 1216 Premium Movies
TMN Go* Premium Movies
Today’s Shopping Choice 7 Extra Channels
Travel + Escape 302 1302 Places
Treehouse 155 1155 Family
Treehouse Go* Family
TSN1 37 1037 Essentials
TSN2 21 1021 Essentials
TSN3 22 1022 Essentials
TSN4 38 1038 Essentials
TSN5 39 1039 Essentials
TSN Go* Essentials
TumbleBooks TV 81 1081 Apps for TV
Turner Classic Movies 248 1248 Movie Flicks
TV Asia – Bollywood 1512 South Asian
Package
TV JAPAN 526 1526 Multicultural
TV Polonia 515 Multicultural
TV5 405 Starter
TVA Montreal 406 Starter
TVA Sports 197 1197 Sports Champions
TVInfo
(Polish) 532 German
TVO 284 Information
Ultimate Picks 92 1092 Extra Apps
Univision Canada 517 Multicultural
VisionTV 26 Essentials
VividTV HD 1955 More Adult
Video On Demand 53 System
W Network
(East) 132 1132 Life
W Network
(West) 133 Life
Watch Disney* Family
Weather 29 Extra Apps
WGN Chicago 222 1222 Super &
Movie Flicks
What’s New 9 1009 Extra Apps
Wild TV 185 Sports Enthusiasts
Wild TV HD 1185 HD Discovery
World Fishing Network 183 1183 Sports Enthusiasts
WWE Network 528 1528 Soccer & Wrestling
WWE Go* Soccer & Wrestling
yesTV 289 1289 Extra Channels
YTV
(East) 17 1017 Essentials
YTV
(West) 18 Essentials
YTV Go* Essentials
Zee TV Canada 511 South Asian
Package
*
Download from your App Store.
Note: Remotes come in silver, black and charcoal. Some remotes do not have a LEARN
button. *You must subscribe to PVR Service to use this function.
Fibe TV Remote Control
MyRemote
MyRemote lets you customize the A, B, and C buttons on your
remote for one-touch access to your favourite Bell MTS
Fibe TV channels, menu options, and applications.
See bellmts.ca/myremote
TIP: The remote control must be within 20 feet of your set-top
box and have a clear line of sight with no obstructions, such as
a glass door, in order for it to work.
Set your TV to STB
mode or your
Bell MTS service will
not work. On some
remotes this button
is labelled MTS.
Record TV* with
just one click
Skip back in
7-second
increments
Edit letters or
numbers on the
SEARCH screen
Go to Interactive
Program Guide
Exit from MENU
screen to TV
When in Guide,
return to last screen
or Main Menu
Go to Main Menu
Program Bell MTS
remote control
to TVs/DVDs or
auxilliary devices
(Note: LEARN button
may be called
SETUP button on
some remotes)
Go to Video On
Demand library
(Note: On DEMAND
button may be
called VIDEO ON
DEMAND on some
remotes)
Pause Live TV*
Change video input
(Must be in TV mode
for TV service to
work)
Skip forward in 30-
second increments.
(Note: FWD button
may be called SKIP
FORWARD on some
remotes).
Go to list of recorded
TV programs*
Navigate channels,
menus and screens
using arrows
Go to PROGRAM
INFO screen
Return to the
previously viewed
TV channel or a list
of previously viewed
channels
While watching
TV, change screen
dimensions to fit
wide-screen TV
While in Guide, jump
channel listings by
tonight, tomorrow or
the next 14 days
While in Guide, easily
add a channel to your
Favourites list (Note:
ENTER/ASPECT button
may be called OPTIONS
on some remotes)
Search
Customize using
MyRemote
Launch MyMenu,
your customizable
menu app
Search for programs
• Press the yellow triangle to find out when your favourite
program is on. Expand or filter your seach results by scrolling
to OPTIONS to search for titles, cast and crew, Video On
Demand and channels.
Customize channels in your guide
• Press MENU, select SETTINGS, GUIDE.
• Select CUSTOMIZE GUIDE, press OK.
• On each TV, uncheck the channels that you do not want to
appear in the guide and save changes.
Controlling live TV using your Whole Home PVR
You must subscribe to Bell MTS Whole Home PVR service to
record programs.
Control live TV using the same control
buttons that you use to pause, fast-forward,
and rewind Bell MTS Video On Demand – all
while watching a live TV program:
• Press PAUSE to pause the program for up
to 90 minutes.
• Press FF once, twice or three times
to fast forward at increasing speeds.
Program can be forwarded to the
point at which the program is live.
• Press REW once, twice or three times
to rewind at increasing speeds.
Program can rewind to the point at
which you are tuned to the channel.
• Press FWD to skip forward 30 seconds.
• Press REPLAY to skip back 7 seconds.
Recording and watching programs using your
Whole Home PVR
If you subscribe to Whole Home PVR you can set recordings
and play back recorded programs on any connected TV in your
home.
Recording a program you are currently watching
• Press the red RECORD button at the top of the remote,
RECORDING appears briefly on the top of the screen.
Recording a program or series from the Guide
• Press GUIDE, highlight a program that you want to record.
• Press RECORD, a red dot will appear by the program to
indicate that the program is now scheduled to record.
RECORDING SCHEDULED appears briefly on the top of the
screen.
• To adjust the settings on your recording such as when to stop
your recording or to only record first-run episodes (series
only); press INFO, select EPISODE OR RECORD SERIES, and
press OK.
Watching your recorded programs
• Press MENU, select RECORDINGS.
• Choose the program you want to watch.
Stopping a recorded program
• To stop a recorded program at any time while viewing it,
press the STOP button on your remote control.
• Select one of the options that appear
How much can you record?
Check the capacity of your PVR by:
• Pressing the MENU button.
• Select SETTINGS, then RIGHT ARROW to select PVR SPACE.
When less than 10% of disk space is remaining, your PVR will
start deleting the oldest recorded programs that are not
protected.
To protect your recordings from being erased automatically
• Press MENU, select RECORDINGS and select the recorded
show that you want to protect.
• Select KEEP UNTIL.
• Select either KEEP UNTIL SPACE NEEDED to erase the program
automatically when space is needed, or KEEP UNTIL I ERASE to
store the program until it is manually erased.
If all your recordings are protected and your PVR’s storage
space is full, a warning message will appear and your PVR
will stop recording. You can free up space by deleting old or
unwanted recordings.
Visit bellmts.ca/pvrsupport for more details.
MyPVR
Control your PVR on the go! Add, delete or change recordings
from a computer or select mobile devices.
Visit bellmts.ca/pvrsupport for more details.
My Picks and Ultimate Picks
Watch up to 6 programs at one time! Visit channel 92 to check
out our Ultimate Picks for Kids, Sports, Movies and more! Or, set
up your own customized channels on Channel 93 with MyPicks.
Bell MTS Video On Demand
Rent all the newest Hollywood blockbusters and your favourite
films whenever you want, plus get access to original made-in-
Manitoba programming from Bell MTS Stories From Home.
• Press ON DEMAND.
Visit bellmts.ca/nowplaying for a complete list of movies.
Apps on TV
Interactive applications to entertain, inform or amuse you. Try
our Apps on TV Demo channel for free on channel 96.
Stingray Music Room
Want some background music in the house? Tune to Channel
1060 to see all your free Stingray music stations in one place.
Bell MTS Pay-Per-View
Get front row seats to some of the best live TV events from
mixed martial arts, wrestling and other special events.
• Press GUIDE to see Pay-Per-View listings on channels 1801 and
802.
Visit bellmts.ca/ppv for a complete list of BellMTS Pay-Per-
View events.
Parental Locking
Block material that is inappropriate for your family by setting a
PIN that viewers must enter in order to view blocked content.
• Press MENU, highlight SETTINGS, and select PARENTAL
CONTROLS.
• Select PARENTAL LOCKING and use the numeric keypad to
enter a four-digit PIN.
• The first time you access your Parental Locks, you will be
prompted to enter a new PIN. A default PIN (1234) has been
pre-set by Bell MTS to prevent access to adult content.
• After you enter a new PIN, you must re-set the Adult Lock
settings in order to block Adult Content.
With Parental Locking, you can:
• Lock and restrict access to specific channels.
• Lock TV programs and movies by their ratings.
• Lock any unrated movies and TV programs.
• Lock adult programs.
What is Restart and how do I use it?
Restart lets you watch a show already in progress, or up to 30
hours after it started, from the beginning – even if you forgot to
set the recording on your PVR*.
* Available with select channels/content, excluding US networks and non-local content, and
subject to viewing limitations.
How will I know if I can restart a program?
• In the programming guide, a left pointing
arrow beside a channel number indicates
the channel has programs that can be
restarted.
• You can restart shows identified by the Restart symbol.
Finding your favourite shows
• Press GUIDE on your remote to launch the onscreen
Interactive Program Guide (IPG).
Find details about a specific program
• Press INFO to see a summary of the program, including actor,
director, program rating, the original air date, how much time
is remaining, and whether or not the program is in HD.
Search for programs by day
• From the Guide press ENTER and the option to ‘Jump to Day’
will appear along the right hand side of your screen.
• Highlight the option you want and select OK.
• Lock access during specific hours and days of the week.
• Change your PIN.
Visit bellmts.ca/fibeTV/parentallocking for more details.
Call Display
See who’s calling with Call Display.
To personalize your Call Display setting:
• Press MENU.
• Highlight APPS.
• Highlight MESSAGE CENTRE.
• Select CALL DISPLAY LOG.
• Customize your settings at each TV, turning it off or on or
off, length of time that the ‘pop up’ stays on your TV, and the
location of the ‘pop up’.
You must subscribe to Bell MTS Call Display on your Bell MTS
Home Phone service to view caller information on your TV.
Visit bellmts.ca/homephone/calldisplay for more details, or
call 204 225-5687 to sign up for Call Display.
How many programs can I watch at the same
time?
Your household can watch up to 8 programs at the same time:
• Live – Watch live or record up to 4 programs at the same
time. Watching a Video On Demand program also counts as a
Live program.
• Recorded – Watch up to 4 recorded programs at the same
time.
If you try to watch or record more than the number of
programs above, you will get a CONFLICT MESSAGE. Follow
the on-screen instructions to resolve the conflict and continue
watching TV.
Visit bellmts.ca/watchmultipleprograms for more details.
Adjusting your TV settings
If you watch non-HD (regular TV programming) on a widescreen
HDTV, black bars will appear on all four sides of the program.
To remove or minimize the bars while watching TV:
• Press the RIGHT ARROW on your remote.
• Select ASPECT RATIO.
• Select one of the following options: NORMAL, STRETCH,
ZOOM 1, ZOOM 2 or ZOOM 3.
– Normal displays the unaltered image in standard format.
– Stretch expands the image to fill the screen (may cause
distortion of the image).
– Zoom 1-3 will zoom in on the image but may result in part
of the image being cropped out of the frame.
Note: using Zoom will affect all channels, including HD.
Stretch
will only affect the non-HD channels.
Closed Captioning
To Activate Closed Captioning:
Enable closed captioning on your television (refer to your
television manual).
• Press MENU.
• Select SETTINGS, TELEVISION, select CLOSED CAPTIONING.
• Use the arrow buttons to select CLOSED CAPTIONS.
• Use the arrow buttons to highlight CHANGE beside STANDARD
CAPTIONING.
• Use the arrow buttons to highlight CLOSED CAPTION1.
• Use the arrow buttons to highlight DONE.
• Press EXIT to view closed captioning displays on Live TV.
Note: For Closed Captioning of HD Channels, select DIGITAL
CLOSED CAPTIONING. For Closed Captioning of Standard
Definiton Channels, select STANDARD CLOSED CAPTIONING.
Closed Captioning can be mapped to the A, B or C button for
easy toggling.
See bellmts.ca/descriptivevideo for more information on
descriptive video and how to set it up.
Changing Devices
Sometimes you’ll need to switch to different ‘inputs’ to use
another device (e.g. Gaming system, DVD player, etc.). To get
back to Fibe TV or use the PVR, set your TV’s ‘Input/Source’ to
the type of cable that is connecting the Fibe TV set-top-bo
x to
your TV set, i.e. Component or HDMI.
Set-top box equipment care and maintenance
information
• TO REDUCE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK).
• PVR set-top boxes require careful handling to avoid damaging
the drive.
• Wait at least 10 seconds after disconnecting power before
moving the set-top box.
• Do not attempt to mount or position the set-top box vertically,
as it must be positioned horizontally and rest on its rubber feet.
• Do not position the set-top box near any external heat
source such as a heater or radiator.
• Do not place the set-top box on a rug or bed as it may
overheat.
• Do not stack other electronic equipment on top of it.
• Allow for at least two inches of free space above the set-
top box and ensure the vents on the set-top box are not
blocked.
• Only use the power adapter and cord supplied to connect
to your home’s AC power outlet.
• Protect the power cord from being walked on or pinched.
• The Video Access Point (VAP2500) used with wireless set-
top boxes must be positioned vertically and on a stable
surface.
• If a wireless set-top box (VIP2502W) is used outdoors
(patio/deck) it must be protected from moisture,
temperature extremes, and prolonged exposure to sunlight.
• Contact Bell MTS if the set-top box gets damaged in any
way, such as if the box is dropped, the power supply cord
or plug is damaged, liquid is spilled on it, objects have fallen
into it, or it has been exposed to rain or moisture.
Quick TV Fixes
1. Press STB, located at the top left-hand side of your remote,
to ensure that the operating mode is set to Bell MTS Fibe TV
service. (On some remotes, this button is labelled MTS).
2. Check that you are within 20 feet of your set-top box and
have a clear line of sight with no obstructions, such as a
glass door, in order for your remote control to work.
3. Check or replace the batteries in the remote control.
4. On some TVs, the brightness settings can interfere with the
signal from your remote to your set-top box. Try adjusting
the brightness on your TV set.
5. Check that there is power to your set-top box. You will see
a green light around the power button on the front panel.
6. Check that your TV’s Input/Source is set to the type of
cable that is connecting the Bell MTS Fibe TV set-top box
to your TV set i.e. Component or HDMI.
7. Check that your cables are firmly attached to the TV and
set-top box.
8. Turn your set-top box off and on by pressing the POWER
button on your set-top box to reset the system.
Remember:
• To instantly change your Channel Groups online, visit
bellmts.ca/myaccount.
• You must have an HD TV set to view HD quality TV
signals.
• HD and SD channels are now sold together– when
you subscribe to a Digital channel, you will also
automatically get the HD version of that channel (where
available).
TIP: Your PVR will automatically turn on to start recording and turn
off when a recording is completed.
TIP: You can record a Pay-Per-View event but you cannot record a
Video On Demand program due to copyright protection.
TIP: Parental Locking settings must be set up on each TV for the
settings to take effect on each TV. Setting your Parental Locks will
also block content in the Picture In Picture preview of the guide.
TIP: Two TVs in your home tuned to the same live channel count as
one program. Video on Demand is a live program, not a recorded
program.
TIP: You can set up a toggle for Closed Captioning and Descriptve
Video with My Remote.
A condensed version of the Bell MTS Fibe TV Terms & Conditions is
available on your TV by pressing MENU, APPS, NEWS LOG, TERMS &
CONDITIONS. To obtain a full version visit bellmts.ca/termsandconditions
or call 204 225-5687.
