TOP 10 MOST COMMON CLAIM ERRORS

1. MISSING IDENTIFICATION

Acceptable forms of government-issued photo identiﬁcation

include driver’s license, ID cards, and passports. The

identiﬁcation must contain a picture, date of birth, and

expiration date which must be valid and not expired.

2. WINNER CLAIM FORM IS NOT SIGNED

Winners often forget to sign and date their winner claim form

(item #14 on the form), which can cause delays in processing.

3. MISSING LAST NAME

It is important for winners to list their full name, including

hyphenated and multiple last names, on the winner claim form

AND on the back of the winning ticket exactly as it appears on

ofﬁcial IRS documents. Players claiming with a corporation,

trust, partnership, estate, or non-proﬁt should select the option

that applies, and the Lottery will contact players if additional

paperwork is needed.

4. MISSING SOCIAL SECURITY NUMBER

Winners often forget to include their social security number on

the winner claim form (item #8 on the form), which can cause

delays in processing. This number can be found on a Social

Security Card or on Tax Documentation.

5. MISSING WINNER CLAIM FORM

A completed Florida Lottery winner claim form is necessary to

process winning tickets valued at $600 or greater. This form

can be found at www.ﬂalottery.com, Lottery district ofﬁces,

and most Lottery retail locations.

6. TYPE OF CLAIM IS NOT SPECIFIED

Winners often forget to specify the type of claim they are ﬁling

(item #9 on the form), which can cause delays in processing.

Winners who select “individual claiming for a group” also

need to include a 5754 form (found at www.irs.gov) with

information of all individuals beneﬁtting from the winnings and

the amount each individual is receiving. If any individual is

receiving payment of $600 or greater, a W9 form and a copy

of their identiﬁcation needs to be included too.

7. MISSING EMAIL ADDRESSES

Winners often forget to provide a valid email address on the

winner claim form (item #12 on the form). This information is

used to update the winner when the claim is processed and

mailed. The winner’s email address will not be made public

and will not be used for any purpose other than to process

the claim.

8. BACK OF WINNING TICKET

IS NOT FILLED OUT

Completed information on the back of the winning ticket is

important to establish ownership of any possible winnings. The

name on the back of the winning ticket should match the name

on the winner claim form.

9. MISSING PHONE NUMBER

Winners often forget to provide a valid phone number on the

winner claim form (item #11 on the form) AND on the back

of the winning ticket, which can cause delays in processing.

This information is needed to contact a winner if there are any

issues with the claim process. The winner’s phone number will

not be made public and will not be used for any purpose other

than to process the claim.

10. UNCLEAR CITIZENSHIP

Winners often forget to specify their citizenship status on the

winner claim form (item #10 on the form), which can cause

delays in processing.

For additional questions, call the Player Information Line at (850) 487-7787.

TOP 10 MOST COMMON CLAIM ERRORS

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