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Resident Handbook
Welcome Aboard!
Fall 2022—Spring 2023
East Carolina University
Campus Living
“Live Like A Pirate”
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Table of Contents
WELCOME ....................................................................................................................................................................... 3
MEET YOUR STAFF .................................................................................................................................................... 4
RESPECT AND COURTESY..................................................................................................................................... 5
LIVING IN A COMMUNITY .................................................................................................................................... 7
PRACTICAL PLANNING ......................................................................................................................................... 10
CAMPUS CONNECTION TO THE INTERNET .......................................................................................... 12
WHERE CAN I EAT? – CAMPUS DINING ...................................................................................................... 14
MEAL PLAN INFORMATION .............................................................................................................................. 16
MEAL PLAN POLICIES ............................................................................................................................................ 17
ECU TRANSIT .............................................................................................................................................................. 19
RESIDENCE HALL FEATURES AND CAMPUS SERVICES ................................................................... 20
SAFETY AND SECURITY ........................................................................................................................................ 25
CAMPUS LIVING CONDUCT PROCESS .......................................................................................................... 33
RESIDENCE HALL POLICIES ............................................................................................................................. 37
FRESHMEN EXEMPTION PROCEDURE ...................................................................................................... 42
YOU’VE GOT OUR NUMBER ............................................................................................................................... 45
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WELCOME
We’re glad you have decided to experience Campus Living at East Carolina University.
Campus Living promises to be one of the most memorable and rewarding aspects of your
university career. It is a unique and valuable experience that will serve as a special part of your
education. Campus living provides you with an opportunity to establish new and long-lasting
friendships with a wide variety of people. It also provides an environment in which you can gain
academic support and grow as an individual.
This handbook will help you get the most out of your campus living experience. It covers the
basics of community living, such as how to get along with a roommate and other residents, what to
bring with you when you move in, how to take advantage of all services provided in the residence
halls, more about your meal plan, and, of course, the important policies for residence hall living.
This handbook and your Campus Living Contract serve as legally binding terms and
conditions. By signing the Campus Living Contract, you have agreed to abide by all rules,
regulations, and policies stated in the Contract and in this document.
Please note that East Carolina University’s operation of residence halls and dining halls is financially
self-supporting. No state, university, or tax monies are received to defray operating costs or debt
service expenses. Residence hall revenue is generated from room payments; Campus Dining revenue
is generated from meal plan payments.
Campus Living Mission
Campus Living exists to provide quality housing services to ECU students and support their quest
for academic and personal success. Campus Living through the practicing of its core values is
committed to providing learning, leadership and service opportunities to every student who walks
through its doors.
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MEET YOUR STAFF
Moving into a new community and a new way of living can be a challenge, but there are plenty of
people around to help make your transition as smooth as possible.
Resident Advisors
Resident Advisors (RAs) are responsible student leaders who are employed by Campus Living to
develop caring and meaningful relationships with each student in their community. RAs are assigned
to each floor of the residence halls, and work to create a developmental and supportive environment
where students feel comfortable discussing their problems and concerns. RAs also are trained to
address conflicts, respond to emergencies, and support University and Campus Living policies.
In addition, RAs promote student learning by providing informative and involving programs. These
programs address the varied needs of each student and inform and connect students to the many
resources on campus.
Residence Hall Coordinators
Residence Hall Coordinators are full-time, live-in professional administrators with master’s degrees
in college student personnel or related fields. They supervise RAs, develop programs, adjudicate
conduct cases, and participate in student activities. They interact with students, staff, university
departments, and other organizations to promote an environment conducive to social and
intellectual growth.
Neighborhood Service Offices
The campus is divided into three neighborhoods: Central, College Hill, and West End.
Neighborhood Service Offices, located in Ballard East on College Hill and in West End Dining Hall
on West Campus, offer assistance to residents seven days a week. The Neighborhood Service Office
located in West End Dining Hall serves both Central and West campuses. The Neighborhood
Service Offices are an extension of Campus Living. Office services include providing loaner
keys/key fobs, coordinating package pickups, entering maintenance requests, and lending vacuum
cleaners. Staff members also accept room change forms and conduct check-ins and check-outs from
the residence halls. Professional and student employees staff each office.
Facilities & Housekeeping Staff
Campus Living employs University Facilities Services staff to clean and maintain the residence halls.
University cleaning staff works during the daytime hours, with a reduced weekend workforce.
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RESPECT AND COURTESY
A Spirit of Respect
The residence halls of East Carolina University are a multicultural community of individuals. Our
students and staff are of diverse racial, cultural, and class backgrounds. Our views encompass a
broad spectrum of religious and political beliefs; gender identities and sexual orientations; races and
cultures. We are unique in that we strive to work and live together and, in the process, learn from
one another in an atmosphere of positive contact and mutual respect. We are committed to
promoting behavior that demonstrates our beliefs about the respectful treatment of each member of
our community.
The residential community is a special place. It is a community designed to foster freedom of
thought and unconventional, even uncomfortable, opinions. It attempts to provide an environment
for inquiry in which innovation and creativity are nurtured.
Campus residents are individually and collectively responsible for their behavior and are fully
accountable for their actions. Residents should be aware of the differences that exist in the
residential community. Acts of bigotry in violation of University Policy or applicable law have no
place within the East Carolina residential community. The University’s regulations on student
conduct are violated where a student’s conduct creates a “hostile environment” for another as that
phrase is defined by law. A hostile environment exists where the conduct is directed toward a
particular person or persons; is based upon the person's race, color, religion, national origin, gender,
sexual orientation, gender-identity, creed, disability, or veteran status; is unwelcome; is severe or
pervasive; is objectively offensive; and so unreasonably interferes with the target person's
employment, academic pursuits, or participation in University- sponsored activities as to effectively
deny equal access to the University's resources and opportunities. The University’s student conduct
regulations are also violated where a student threatens, coerces, harasses, or intimidates another
person or identifiable group of persons, in a manner that is unlawful or in violation of a
constitutionally valid University policy, while on University premises or at University sponsored
activities based upon the person's race, color, religion, national origin, gender, sexual orientation,
gender identity, creed, disability, or veteran status. Likewise, we will not accept ignorance, anger,
alcohol, or substance abuse as an excuse, reason, or rationale for such behavior.
We must all aspire to an ideal of openness, not only to allow people to be different, but to recognize
that diversity is the virtual core of campus life.
A Spirit of Courtesy
Members of the residence hall community share certain goals, some of which include academic
accomplishment, friendship, and a sense of belonging. While living on campus, it is essential that
individuals respect the rights of their fellow residents, including the rights to privacy, property,
study, and rest, and to equal access to facilities common to all.
It follows, then, that the spirit of residential community is one of mutual respect and cooperation.
Each resident has the right and obligation not only to be responsible, but to remind fellow residents
of their responsibilities should their behavior departs from reasonable standards. It would be
impossible to create policies for every facet of residence life; therefore, a spirit of common courtesy
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and respect for others should always be maintained. Each resident must be willing to contribute to
an atmosphere conducive to community living, study, and sleep. Consideration for other residents
must always be shown.
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LIVING IN A COMMUNITY
Sharing a Space
Many students have never had the chance to share a room or living space. Sharing a living space
requires flexibility, consideration, and effort by each roommate, suitemate, or community member.
As you consider living in a shared space, complete the following statements for yourself:
• I assert myself in situations where...
• I feel taken advantage of when...
• My definition of compromise is...
To create and maintain a healthy community, it is imperative that communication begins early. A
little extra effort can limit the number of confrontations later.
Once you have made it to campus, start with your room. You and your roommate may want to talk
about the following issues will help you “settle” in:
• Arranging the room. Take this step together when you first move into the room so that
you both feel like you belong in the room. Remember, the room can always be
rearranged later to keep things “new.”
• Using each other’s belongings. Discuss what things are OK to borrow and which items
you would rather keep to yourself. Include clothing, food, and devices.
Communication Tips
A breakdown in communication is the most common problem for roommates who are unable to get
along. Use the following strategies to help avoid possible arguments or confrontations:
• Talk it out. Sooner or later, an issue is bound to come up that frustrates one of the
roommates. Make the commitment to work disagreements out verbally between the two
of you. Keep all the issues “on the table” and avoid going behind one another’s back.
• Agree to disagree. Roommates don’t have to be mirror images of each other. It is
important to remember that you are each your own individual. Being different from one
another is what makes the experience beneficial to both roommates. Choose to respect
one another’s perspectives and ideas. Remember that there is more than one way to look
at an issue.
• Leave messages. As roommates, you will rely on one another for contact with people
outside of your room. Decide where messages will be left for one another. Include
phone messages, dry-erase board messages, and messages from visitors.
Roommate + Roommate = Friends?
There is a myth that says that college roommates must be the best of friends. Mere acquaintances
can make the best roommates if the lines of communication are established and there is mutual
respect. If you and your roommate are not best friends, don’t worry. It most likely means that you
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each have found people with common interests in other areas. Remember that you are both trying
to meet new people and make new friends on campus.
Community Conflict and the RA’s Role in Managing Conflicts
A community conflict occurs when two or more residents such as roommates, suitemates, or
residence hall neighbors fail to maintain respectful relationships. Sometimes new roommates need a
little assistance communicating with one another. To ease the transition and to help in some of the
decision-making processes, the Campus Living office has created the Roommate & Suitemate
Agreements. Within the first several weeks, or as designated by staff, your RA will approach your
unit to discuss the creating an Agreement in detail. This document is created with all involved room
or suite occupants. It serves as a means of opening communication and may be amended as living
preferences evolve. If a conflict arises, residents should notify a resident advisor.
Resident Advisors will attempt to learn all sides of any disagreement and help students communicate
and/or compromise. Resident Advisors are expected to document community conflicts and may
consult with their supervisors or on-call professionals. If either student indicates that a resolution is
unlikely, the resident advisor may notify professional staff.
The Residence Hall Coordinator’s Roles, Responsibilities, and Authority
As a professional staff member, the Residence Hall Coordinator can provide students additional
resources, including the opportunity to resolve any conflict through additional mediation, a revised
written roommate agreement, mandatory referral to resources provided by other departments within
the university, or others.
A Residence Hall Coordinator may also, after reasonable attempts to resolve any conflict, require
both students to relocate. Relocation is often the result if either student indicates there is little or no
chance to reconcile roommate relations. The Residence Hall Coordinator may require both students
to relocate, even if only one student indicates that reconciliation is not possible. Generally, Campus
Living contractually reserves the right to require any student to relocate for any reason. Campus
Living may also remove any student from on-campus housing whose pattern of behavior negatively
affects the residence hall floor, suite, or building. This standard provides broad discretion and
authority in the process of managing community conflicts. If a Residence Life Coordinator, in
consultation with a supervisor, determines that both students must relocate, the decision may only
be reviewed by the Associate Director of Campus Living for Student Success and Conduct or their
designee. Either student may appeal within five calendar days of the determination. Subject to
availability, and as a temporary or interim solution, Residence Hall Coordinators may reassign
students to courtesy rooms. Courtesy rooms provide students with an opportunity to be apart from
each other before reconvening for further mediation or while other procedures, such as appeals,
remain pending.
Further Review & Determination by Campus Living Administration
During the appeal process, Campus Living may require students to reside in courtesy rooms to help
avoid any continuing conflicts. Any deadlines established by the original decision maker shall be on
hold during the appeal process.
The Associate Director of Campus Living for Student Success and Conduct or their designee will
uphold the relocation decision, if the decision is reasonable under all circumstances. This standard
affords great deference to the original decision maker. Students who appeal a relocation decision
have the option to meet with the Associate Director of Campus Living for Student Success and
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Conduct or their designee. Students will receive a written decision regarding the appeal along with
any new or revised deadlines associated with the decision. No further appeal or review is available in
community conflicts unless Campus Living has assigned cancellation. If cancellation has been
assigned, the student has the option to appeal to the Associate Vice Chancellor of Campus Living &
Dining or designee. The student will receive appeal instructions, as applicable, in writing from the
Associate Director of Campus Living for Student Success and Conduct or a designee.
Violations of the Student Code of Conduct
While managing community conflicts, Campus Living refers any potential code of conduct
violations to the Office of Student Rights & Responsibilities (OSRR). OSRR will evaluate the case
for proper assignment. OSRR may return the case to Campus Living for processing; during such
times, the Campus Living Conduct Office will assign the case to an administrator who was not
involved in resolving the underlying community conflict.
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PRACTICAL PLANNING
Your room assignment and roommate information will be emailed to your ECU account. We
encourage you to contact your assigned roommate before you pack so you don’t end up in a room
with two televisions and no rugs.
Rooms are furnished with bed frames and mattresses, desks and chairs, closet/wardrobe space, and
dressers for each assigned resident. There is also a bulletin board or dry-erase board next to each
room door so that your neighbors can leave you messages. Please do not pack any items to hang on
doors. While we have cable television service in the lobby, we do not provide it in the room, so you
will need to provide a steaming television or steaming device; or bring a HD antenna if you would
like free local broadcasts. Storage space in your room is limited. Consult the list that follows before
you pack.
What to Pack
Necessities
Linens for an 80-inch
mattress, including
pillow and blanket
Towels and toiletries
Reusable cups or mugs and/or plates
Shower Shoes
Laundry basket or bag
High efficiency laundry detergent
School supplies
Chargers for devices
Clothes hangers
Varied weather clothing
options (including rain
gear)
Safety-fused power strip or
surge protector (dependent
on building)
Cleaning supplies
Optional Items
Snacks
Bicycle with lock
Coffee/beverage maker
Box or oscillating fan
Can opener
Command strips or removable
tape
Iron
First aid kit
Electronic devices (television,
laptop)
Fish tank (fresh water, 10
gallon max, one per room)
Prohibited Items
Candles, candle warmers/ wax
melts, torch-style lighters or
propane torches
Electric/ kerosene heaters
and/or air conditioners
Weights
Dartboards
Mattresses, waterbed
Oil lamps
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Contact paper. wallpaper and
non-removable stickers or
“glow-in-the-dark" stars/
stickers, self-adhering rope
lights
Electric fry pan or deep fat or
air friers
Instapot or pressure cookers
Pets (except freshwater fish)
Incandescent light bulbs or
torch-style halogen lamps or
lava lamps
Cinder blocks and bricks
Weapons (including
ammunition) and/or toy guns
or weapons (water guns, nerf
guns, cap guns, gel-shooter
guns)
Extension cords
Hookahs, water pipes, illegal
drugs or drug paraphernalia
Non-approved bed lofts and
canopy-style bed frames
Refrigerators and microwaves
(Campus Living will provide
one per room)
Hot plates and any heating
unit with exposed heating
element (ex: toaster, toaster
oven)
Ceiling fan
Lighter fluid exceeding
quantity of one pint
Television mounts and/or
other wall fixtures, nails, light
dimmers
E-cigarettes, cigars, and cigarettes may be possessed in the residence halls, but not used. Campus
and residence hall policies require these to be used outside at least 100 feet from all campus
buildings.
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CAMPUS CONNECTION TO THE INTERNET
ECU’s computer network for on-campus students allows you to connect your computer/devices to
the internet through Ethernet ports or Wi-Fi located in each residence hall room. There is one
Ethernet port minimum in each room except Greene Hall, you may have to request the port to be
activated in some cases by contracting ITCS. Students will need to provide their own Ethernet cable
if they plan to use the wired connection.
Computer setup and information on our auto-registration system for Campus Living network will be
available when you arrive on campus on the automated web page you should see the first time you
connect your computer. Once you set up your computer in your room, you usually can be online
within minutes.
Illegal Downloads
Student should be familiar with the university policies concerning downloading copyrighted
materials. Students are responsible for the material they choose to download or share with others.
https://copyright.ecu.edu/
Computers at ECU: ECU Student Computer Purchase Program
ECU recommends all students have access to a computer but does not require a specific type. A
computer should meet your academic needs including any specifications and software required by
your academic program. The Student Computing Initiative program includes the ITCS Pirate Techs
staff who works with academic programs to select system requirements. Dowdy Student Stores'
Tech Deck team works with vendors to negotiate the best pricing possible for students. The selected
systems also conform to any special configurations required by your academic department.
ECU-Dowdy Student Stores sell computer equipment and software at an educational discount. The
store is also an authorized reseller for Apple, Lenovo, and Dell computers, with on-site technical
assistance available.
Bringing a Computer: Some Things You Need to Know
We encourage students to bring computers to campus. There are no policies that require certain
types of computers for use in the residence halls, but there are some minimum requirements for
connecting into the Campus Living network system.
Students are required to have current/recent versions of Windows and Macintosh system software.
We may be unable to support earlier versions of Windows and Macintosh system software due to
the end of manufacturer support for those products.
Software
Students at ECU use a variety of software for classroom and personal use. Specific software will vary
by course and major; however, Microsoft Office 365 is the most used software at ECU and is
provided to students. In addition, ECU-Dowdy Student Stores sells computer equipment and
software at an educational discount.
Specific Campus Living Network Policies
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• Students should read and understand the University Student and Employee Computer Use
Policy and the University SPAM E-mail Policy. The policies are available online at:
https://www.ecu.edu/prr/08/10/03 and https://www.ecu.edu/prr/08/05/04 . Students are
responsible for their actions on the Campus Living Network and for the use of their computer
connected to Campus Living Network.
• Students may use wireless Ethernet, but student owned and/or operated wireless network hubs
are not allowed in the residence halls. Wireless network hubs are restricted, because of the
potential for interfering with existing and future University run wireless networks, and for
network security reasons.
• The use of "mini hubs" or other equipment that allows more than one computer or network
device (i.e. PlayStation, Wii or Xbox) to connect to a single Ethernet port is not allowed
without specific permission from Campus Living. Most student room have two Ethernet ports,
but each student is only guaranteed access to one port. Some rooms that have wireless access
points positioned in the room, may only have one port for student use.
• Students should be aware that if their use of the Campus Living network interferes with or
impacts the use of the network by others, the Campus Living network staff would contact
students about fixing or correcting the problem. The problem can be either the amount or the
type of network use by the student. Computers that are used in violation of University Policy or
that continue to interfere with network operations may be disconnected at the discretion of the
Director of Housing Operations or the Director of IT Security until the problem can be
rectified or an investigation of the problem is complete. If there is evidence of a violation of
University Student and Employee Computer Use Policy, the computer owner can be referred
for judicial action to the Office of Office of Student Rights and Responsibilities.
• Students are not allowed to set up their own Microsoft domain or domain controller. These can
disturb or disrupt the ECU network structure. Mail and SMTP servers are not allowed for
security reasons. FTP, web, and game servers are allowed, but if they are the source of any
network problems (such as high bandwidth use or security problems), students can be requested
to shut them down. Students running a server should run regular checks for operating system
updates and patches.
• All students using the Campus Living network system are REQUIRED to have an active and
updated copy of virus-protection software installed.
• The use of static IPs or circumventing the Campus Living network registration process is a
violation of the University Student and Employee Computer Use Policy.
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WHERE CAN I EAT? – CAMPUS DINING
Dining Services serves up variety, convenience, and taste in all campus restaurants. For a well-
balanced Campus Dining experience, ECU offers two all access dining halls and over twenty- two
retail locations. Retail locations include four “Pirate Market’s” which are our on-campus
convenience stores and multiple nationally branded dining locations.
Dining Services has designed 4 purple plan options to allow you to choose the plan that “fits” your
eating habits. Plans are a combination of All Access to the dining halls, Guest meals, Pirate Meals
and Purple Bucks. Pirate Meals are pre-determined combo meals and are offered at most retail
locations. Purple bucks can be spent at all dining locations. Any remaining purple bucks at the end
of fall semester, “roll-over” to spring semester. Any remaining purple bucks at the end of Spring
semester are “forfeited”.
Todd and West End Dining Halls
Todd Dining Hall is located in the College Hill neighborhood, next to College Hill Suites. West End
Dining is in the West End neighborhood located between Clement and Fletcher Residence Halls.
Are ECU’s all-access dining halls. Todd and West End are “all you care to eat” locations. Stop in
for a full meal or a snack. We are open seven days with continuous dining from 7:30am to 9:00pm
Monday through Thursday and Friday until 8pm. Saturday and Sunday hours include brunch and
dinner, open from 10am- 8pm.
Both locations feature home-style meals to include vegetarian/ vegan entrées and sides. Menus
include a wide variety of international entrée’s, pasta, pizza, grill options and a full-service deli with
house-made chips and specialty side salads. Our salad bars include a wide range of greens &
toppings, to include greens grown on campus in our “Freight Fam”. The salad bar extends to offer
vegan and vegetarian grain salads. The fresh fruit & yogurt bar is available all day. Both Todd and
West End offer made to order omelet’s and a make your own waffle station with all of your favorite
toppings. Our campus bakeshop bakes a variety of freshly made desserts.
West End Dining Hall features a Mongolian Grill and soft-serve ice cream, while Todd Dining Hall
features local ice cream and our “True Balance”, allergen friendly station.
Retail Locations
The Galley
Located on College Hill, features a Subway, The Brewhouse by Port City Java, and the Pirate Market
convenience store. The Brewhouse at Port City Java is a regional coffee brand that hails from
Wilmington that serves freshly roasted coffee and a selection of pastries.
Croatan
The Croatan is located between the Rivers Building and Fletcher Music Center. The Croatan is
home to a full-service Chick-fil-A. This is a full-service Chick-fil-A restaurant with Ultimate Grub
Hub kiosks.
Pirate Market
Located in Jones Residence Hall, the Pirate Market is a full-size convenience store. The store stocks
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everything from health and beauty aids, detergents, canned goods, and snacks.
Pirate Market- Reade Street and Subway
Pirate Market @Reade Street is a convenience store & Subway restaurant located next door to West
End Dining Hall.
The Wright Place
The Wright Place is located on central campus within the academic core. This location has an
Einstein Bros. Bagels & our own in-house Mexican concept, “El Taco Morado”. If you are in a
hurry and want something to grab- n- go, we have our freshly made salads, sandwiches, snack boxes
and more in our “good day” cooler. New this year is our Yo Kai, robot. Yo Kai features a variety of
noodle and rice bowls to include many vegetarian options.
Pirate Market- Bate Building
Located on the first floor of Bate building is a mini convenience store offering items for those on
the run, such as ready-to-eat snacks, salads, sandwiches & cold beverages.
Main Campus Student Center
This state-of-the-art facility has several dining options and many national brand favorites such as
Raising Cane’s, Au Bon Pain, Panda Express and Starbucks. New this year is Steak n Shake featuring
Steakburgers and their famous milkshakes. Also new this year and for your convenience you will
find a newly updated Pirate Market.
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MEAL PLAN INFORMATION
Essentially, a meal plan is prepaid account for your on-campus meals. At the start of the semester,
you pay one price to cover all the meals you will be eating in the dining halls and retail locations on
campus. Your meal plan activity is tracked on your student ID card (1 Card).
How Do I Use a Meal Plan?
Pirate Meals
Each meal plan comes with a predetermined amount of Retail Pirate Meals (Purple 20, 40, 60). The
number represents the number of Pirate Meals available per semester. Retail locations include:
MCSC, The Wright Place, The Galley, HSC, and The Croatan. Each of these locations house several
national and proprietary brands such as Subway, Chick-fil-A, Panda Express, and many more. When
you visit most of these locations, several Pirate Meal options will be available for you to choose
from per retail outlet. These meals will be deducted from your meal plan over the course of the
semester as you use them. Once these meals are gone in a semester, Purple and Gold Bucks, cash, or
credit card will have to be used to pay for food items in the retail locations.
Purple and Gold Bucks
Each meal plan includes a defined amount of Purple or Gold Bucks. Purple or Gold Bucks can be
used like cash. Purple or Gold Bucks can be used at all dining locations on campus and are primarily
used at the coffee shops such as Starbucks and Port City Java, as well as the C-Store or P.O.D.
locations. Students running low on Bucks can add additional Bucks at any time in $20 increments.
When using Bucks, you automatically save 10% on meal purchases at the dining halls. Gold Bucks
can be used during sporting events at concessions.
Guest Meals
Each Purple (residential) meal plan comes with five guest meals. Guest meals can only be used in
Todd or West End Dining Halls. These meals can be used for friends, family, or faculty that you
would like to treat to a meal.
What is Continuous Dining and All-Access Dining?
Continuous dining means we are open nonstop from morning to night at both Todd and West End
Dining Halls. Come in for a full meal or just to grab a beverage or snack. All-access dining allows
meal plan members to come into the dining halls multiple times throughout the day as often as you
like; giving you all access to a variety of foods during our set hours of operation.
What if I Don't Use All of My Purple Bucks in a Semester?
Unused Purple Bucks from the fall semester will roll over to the spring. Purple Bucks not used by
the spring semester, however, will be forfeited as they are a part of the meal plan for that year. Any
unused Gold Bucks that are added during the year will roll over from year to year until graduation.
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MEAL PLAN POLICIES
Campus Dining strives to provide students with the most economical and flexible meal program
possible. The following policy information provides you with an idea of how you can get the most
out of your meal plan and make your meal plan work for you.
Campus Dining Meal Plan and Card Policy
All students in student housing under this contract are required to participate in a Campus Dining
meal plan. All residence hall students must choose a Purple Meal Plan. If a student does not specify
a meal plan on this contract, the student will automatically be assigned Purple 40 Meal Plan.
Students requesting a meal plan exemption
• Students requesting a meal plan exemption will be required to meet with our
Registered Dietitian, please contact them at [email protected] to arrange a
consultation.
• Students who after meeting with the Dietitian, believe they are still in need of a
medical exception should go to https://accessibility.edu/students and file the
appropriate requests. Medical exceptions are handled through ECU’s office of
Disability Support Services (DSS). Please do not send your request or any medical
documentation to ECU Campus Living. Any questions regarding this process
should be directed to the DSS Office 252-737-1016.
Getting Started
You can use the meal portion of your meal plan from the first day the residence halls open until the
last day of exams. Purple Bucks funds are always valid for use. All you need to access your meal plan
is an ECU 1 Card. The 1 Card is valid if you are enrolled at ECU and carries a $20 replacement fee.
Meal plan setup fees and deposits to Purple Bucks accounts can be made either online at
ecu.edu/dining, by calling 252.ECU.FOOD, or in person at the Campus Dining office located in
Jones Hall – Campus Living Office. Payments made in the Campus Dining office are immediately
credited to your meal plan. Payments made online are automatically credited to your meal plan the
next business day. (For example, a Friday deposit made at the cashier’s office will be credited to your
meal plan on Monday morning.)
Liability Information
You must present your 1 Card to the cashier each time you dine in our facilities. ECU 1 Cards are
not transferable. Meal plan members may not pass, sell, or loan their 1 Cards to others. Report a lost
card immediately during business hours to the Office of Campus Dining (ECU-FOOD) or the ECU
1 Card office (252-328-2015). After regular business hours, call ECU Police at 252-328-6787. Your
ECU 1 Card will be deactivated immediately.
Campus Dining becomes responsible for account balances only at the time you report a lost or
stolen card. Replacing a lost card costs $20. Purple Bucks cannot be used to pay lost card charges.
Meal Plans and Financial Aid
If you are receiving financial aid, you may elect to waive payment for a meal plan until you get your
award money. To do so, the Office of Student Financial Aid must issue a deferment through the
cashier’s office.
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Changes, Cancellations, and Refunds
A. Changes of meal plans are initiated only in the Campus Dining office located in Jones
Residence Hall. Students may cancel their meal plan only if they buy out of the housing
portion of the Campus Living Contract or are approved by the appeals committee to
cancel their contract. Students who cancel or buy out of their Campus Living Contract
after July 31 for any reason or are evicted from Campus Housing will require a $150
buyout fee for canceling their Campus Meal Plan in addition to any charges from the
Campus Housing portion of the contract.
B. Meal plans are refundable on a prorated basis less any Purple Bucks funds used less any
fees or charges.
C. Students may make changes to their fall semester meal plans until the Friday after Labor
Day. There is a $25 service charge for changing to a smaller meal plan when a refund is
requested; however, a total value rollover to a smaller plan will incur no service charges.
D. Students may make changes to their spring semester meal plans until the Friday after the
Martin Luther King Jr. Holiday. There is a $25 service charge for changing to a smaller
meal plan when a refund is requested; however, a total value rollover to a smaller plan
will incur no service charges.
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ECU TRANSIT
ECU Transit provides robust transportation services to facilitate access and mobility around ECU.
Transit services operate during the fall and spring semesters and during summer sessions. Limited
service is available during move-in and during breaks when ECU is open. All transit services are
free for students, staff, faculty and visitors. ECU Transit is an extension of the ECU campus and
everyone using ECU Transit must observe the policies and guidelines outlined in the student
handbook.
Fixed Route Bus Service
Fixed route buses operate on set schedules and routes that are published in the Transit Rider Guide
found on the ECU Transit website. Routes are designed to provide access to campus for academic
related activities for off-campus students and campus circulation and connectivity for on-campus
students. The frequency of the buses is determined by peak demand. More buses operate during
our peak demand period 7:00am to 3:00pm on weekdays. Fewer buses operate during the off-peak
period 3:00pm to 7:00pm on weekdays. Night bus service operates on campus 7:00pm to midnight.
Weekend bus service for on-campus residents, including shopping shuttles, operates from noon to
midnight. For complete details on routes, bus stops, and timetables you can visit our website at
https://transit.ecu.edu.
Want to Track Your Bus?
Track your bus in real-time using BusTime at https://bustime.ecu.edu.BusTime allows you to see
your bus on a real-time map, the direction the bus is traveling, view upcoming bus stops with
estimated arrival times, set custom alerts, and real-time passenger load to determine if the bus is
crowded or not.
Transit On-Demand
Our point-to-point van service is called Transit On-Demand and it provides complimentary trips
extending access from our fixed route bus service. Transit On-Demand primarily operates in the
evening hours and on weekends as a safe means of travel around the ECU campus area. The service
is free to students, staff, faculty and visitors however, trips to have to be scheduled using the
TransLoc app or by calling our office. The TransLoc app is available in the Apple and Google store
to download. Users can schedule a pick-up, see vehicle information, and track the vans arrival.
Pirate Access
Our complimentary point-to-point ADA service for students, staff, and faculty and called Pirate
Access. Pirate Access provides pre-scheduled trips for our customers with temporary or permanent
mobility impairments. This service operates cooperatively with Disability Support Services and the
Dean of Students Office. Pirate Access requires certification by Disability Support Services. More
information and an application form can be found on our website at https://transit.edu.edu.
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RESIDENCE HALL FEATURES AND CAMPUS SERVICES
For your convenience, each residence hall offers several facilities, services, activities, and
opportunities to make your stay at ECU more pleasant and enjoyable. Keep in mind, however, that
with membership in the residence hall community comes responsibility. You are expected to abide
by the regulations that govern life in our residence halls as a means of protecting yourself and your
property.
Restrooms
Residence hall restrooms are for the use of residents and their guests of the same sex. Housekeepers
clean restrooms regularly. Residents are also responsible for doing their part in keeping restrooms
clean. Students with private restrooms, such as Scott, College Hill Suites, and some spaces around
campus (like Ballard East/West) are responsible for maintaining the cleanliness and stocking their
restroom.
Bicycles
Bicycle racks are provided around the residence halls. For safety reasons, bicycles may not be left on
balconies, porches, hallways, stairs, or any other public areas of the building. Students are
encouraged to register their bicycles with Parking and Transportation Services or the ECU Police
Department.
Care and Cleaning of Rooms
Students are expected to keep their rooms clean. Students will be required to clean their living
accommodations should the staff determine that the room or suite presents a health hazard. Scotch
tape, staples, adhesive holders, “glow-in-the-dark” stars, “blue gooey” tack, screws, brackets, tacks,
and nails are not to be used on walls, windows, woodwork, floors, or ceilings. Concrete and cinder
blocks and bricks are prohibited from the residence halls because of the potential damage to walls,
floors, and carpets caused by their use. Removable poster mounts and hooks are suggested for use
in residence hall rooms for decorating and can be found at home improvement stores and the ECU
Dowdy Student Store.
Furniture
Lounges, reception lobbies, study rooms, computer labs, and other common spaces in each
residence hall are equipped by the university for the comfort and convenience of residents. The use
of lobby or lounge space for student meetings must be approved by the coordinator of that building.
Furnishings in common areas, as well as dishes from the dining hall, cannot be moved from those
areas. Students who take these items will face disciplinary action or possible prosecution.
Individual room furniture in the residence hall may be rearranged by the residents when it is not
built-in. All furniture must be returned to its original layout before checking out of the room.
Furniture that is built-in must be left in place. Student room furniture must remain inside the
specific unit in which it is placed by the university. Residents may not store any room furniture on or
off campus. Students who take room furniture from individual rooms will face disciplinary action
and possible prosecution. Non-approved lofts and canopy beds are not permitted.
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Insurance
The University does not carry insurance covering personal belongings. Check with your insurance
company about the coverage you receive while at school. You may want to consider purchasing a
separate policy. The University does not assume responsibility for theft or casualty losses of
students’ personal property.
Keys and Key Fobs
Keys and key fobs are issued to each resident at check-in. Keys received provide access to the
respective room and suite; key fobs provide entry to exterior entrances and some elevators. The first
line of defense for residence hall safety is access-controlled doors. Locking outside entrances, living
areas, suites, and individual rooms in the residence halls will help provide privacy and security for all
residents.
The outside entrance doors to the residence halls are locked 24 hours a day. Residents are issued key
fobs to open exterior entrances and in some buildings access-restricted elevators. Residents who are
found propping open exterior or security doors and/or loaning keys/key fobs are subject to removal
from the residence halls.
A resident’s signature on the key registration form acknowledges receipt of the keys and an
assumption of responsibility. During the time keys or key fobs are in the resident’s possession, they
must not be loaned or duplicated. If a key or a key fob is lost, the resident must pay for a lock or key
fob replacement and new keys. Report lost keys and key fobs immediately to the Neighborhood
Service Office. To assist residents who may have temporarily misplaced a room key or key fob, a
loaner key must be secured from the Neighborhood Service Office. Residents should be aware that
they may be removed from the residence hall if they give their hall keys/key fobs to anyone.
When a resident terminates the Campus Living Contract and moves off campus, their keys/key fob
must be returned to the Neighborhood Service Office within 24 hours. When a resident is making a
room change, the keys must be returned to the Neighborhood Service Office within 48 hours. If
keys are not returned as stated, a charge of $140 will be made for the room key replacement and a
lock change. There is also a $35 charge for suite key or key fob replacement. After 48 hours, the key
fob will be deactivated.
Laundry Rooms
Each residence hall has one or more laundry rooms equipped with washers and dryers. The cost of
using the residence hall laundry facilities is included in the Campus Living rent structure. To ensure
the security of clothes in the machines, we suggest that residents stay nearby while doing their
laundry. The laundry facilities are for the use of residents only.
Lobby
The lobby is the place where most residents and guests enter the building. The lobbies are natural
areas for socializing and special events. Lobby space is, however, limited to the use of residents and
their guests. Residents may reserve areas (if available) in their residence hall through their Residence
Hall Coordinator. No outside groups may reserve residence hall facilities. Residents must abide by
all policies and are responsible for damages.
Mail Services
Campus Living provides delivery of 1st class US Mail (no bulk mail) to the Neighborhood Service
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Office Monday through Friday. Neighborhood Service Office also provides delivery of packages
from services like FedEx and UPS on days these services deliver. Students will receive an email to
their official ECU email address notifying them when they receive mail or a package. Students can
pick up the item during the Neighborhood Service Office hours with proper ID.
Residential students should inform friends and family of their campus address. Students should also
inform guardians and friends to never send cash through the mail. The following format should be
used on all incoming campus mail:
Student's Name
Residence Hall Name and Room Number
East Carolina University
1000 E. Fifth St. Greenville, NC 27858-4353
NOTE: Make sure you write “Hall” or “Dorm” after the name (i.e. Jarvis Hall) so that your mail
does not go to Jarvis Street.
The Neighborhood Service Offices only receive mail and send out stamped or prepaid mail. Many
services available through the U.S. Postal Service are provided at the University Mail Services
customer service counter. Mail Services is located on campus in Building 43 off Founders Drive.
The customer service counter is open Monday through Thursday 8 a.m.—4:30 p.m., and Friday 8:45
a.m.—4:30 p.m. The entrance to the customer service area is on the west side of the building, south
of the Flanagan Building and adjacent to Slay Hall.
Services available here are similar to a traditional post office, including buying stamps or mailing a
letter or package. Standard mailing boxes are available at no cost.
Maintenance
If you have a maintenance or pest control problem or need something repaired in your room, you
can call the Maintenance Hotline or complete a request online. Call your Neighborhood Service
Office for assistance. Be prepared to share:
1. Your name
2. Your residence hall and room number
3. Your telephone number
4. Specific description of the repair or service requested
5. Location and room number of problem
Neighborhood Service Offices (NSOs)
Central and West End Neighborhood Service Office
252-328-4022
College Hill Neighborhood Service Office 252-328-4044
Maintenance After Regular Hours
In the event of an emergency, you should contact the on-call Resident Advisor for your hall. The
RA will determine if immediate action is necessary and contact the proper personnel. Examples of
what may require emergency repair are: large water leaks from sinks, toilets, or pipes; loss of
electrical power to general rooms; smoke detector malfunctions; large broken windows; or jammed
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locks or doors that will not lock.
Pest Control
To keep pests out of the room, you should take precautions to store food properly and practice
reasonable housekeeping chores. All food should be kept in a refrigerator or in airtight containers.
All trash, including empty boxes, should be discarded promptly.
Residents are also requested to cover and store all food items and leave the floor space by walls clear
during breaks, because residence halls are treated for pests during break periods.
To request pest control, call your Neighborhood Service Office to request a work order.
Painting
Each residence hall room is either completely repainted or touched up during the summer. If you
are not satisfied with the condition of your room at check-in, please contact the Neighborhood
Service Office and request that a university painter inspect the condition of your room. Students are
NOT permitted to paint their room.
Parking
Parking on campus is by permit only. All students, staff, and faculty who park on campus are
required to register their vehicles with the Department of Parking and Transportation Services, pay a
registration fee, and make sure that you park with your license plate facing out of a parking space
(no backing in).
You should register your vehicle before you arrive on campus for the semester. Contact the
Department of Parking and Transportation Services at 252-328-6294 for further information. The
parking and transportation office is located at 305 East 10th Street.
Porches and Breezeways
Several residence halls have porches and breezeways for the convenience and enjoyment of the
residents. As these are for community use, you should not remove furniture, cook, hang clothes,
park bicycles, skateboard, or block free access in these areas.
The roofs of porches and buildings are off limits to residents, and no one except university
maintenance personnel is allowed on these areas.
Recycling and Trash Disposal
Keeping our environment clean is the responsibility of each member of the community. Each
residence hall has trash and recycling containers located in designated trash rooms throughout the
building and/or within individual student rooms.
After you move into your residence hall, take all cardboard out to the dumpster beside your
building, remove packaging material, flatten the cardboard, and leave it beside the dumpster.
Grounds personnel will pick up and recycle this material.
Each resident is responsible for removing individual room trash to the trash rooms and disposing of
items in the proper recycling containers. No wet trash or food waste should be placed in recycling
containers but should be disposed of in the waste cans provided. Because of the danger of cuts to
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the housekeeping staff, no glass may be placed in trash room containers. Please place all glass items
in the recycling bin marked for glass or directly in your residence hall dumpster.
Medical waste should be put in appropriate containers. Students using needles for medical reasons
should provide and use a sharps container.
Textbooks
ECU-Dowdy Student Stores provides school supplies, books, and other tools for students at East
Carolina. Incoming freshmen are offered a textbook reservation service that allows them to have all
their supplies boxed and ready for pick up when they arrive on campus. To take advantage of this
service, students must charge their order to a major credit card or their financial aid account. For
further information, call 252-328-6731 or visit https://ecu.bncollege.com/.
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SAFETY AND SECURITY
Safety and security are important issues within the residence community. Each resident must abide
by safety and security regulations to protect themselves and others. In all emergency situations,
students can receive assistance from the ECU Police Department (911 or 252-328-6787) and/or
from the residence hall staff. Students should:
• Be cautious about who is entering the building behind them. Only residents and staff should be
entering the building without an escort.
• Not be afraid to ask the person entering behind them if they live in the building, or call the RA
on duty
• Follow applicable escort and visitation policies.
• Not loan their keys/key fob to anyone.
• Not prop open doors.
• Report suspicious individuals or activity to Campus Living staff or ECU Police.
Residence Hall Health, Safety, Security and Facility Checks
Campus Living inspection team staff conduct a safety inspection of each student room at least once
each semester. Safety inspectors are trained to look for fire hazards, health and safety violations, and
any unauthorized items within plain view in the room.
The inspection team emails student’s accounts regarding any violations discovered; all violations
must be corrected within 24 hours after inspection. Each space that has a violation will be
reinspected. Failure to correct safety violations will result in disciplinary action. If the health and
safety team discover something illegal or against the Code of Conduct (for example, weapons), staff
will not confront the students but rather report the concern to ECU Police or Residence Hall Staff
as applicable. Any damage to the room will be billed when students vacate a residence hall space.
Shared common spaces, semi-private and private bath spaces will also be inspected for general
cleanliness. Any area that needs to be cleaned because the condition of the room is deemed
unhealthy, an attraction to pests, or potentially damaging to the room will be reported to the
student(s) in the suite or room. All spaces will be re-inspected within seven days of providing
students with notice of the health and safety concern. If the problem has not been corrected, the
space will be cleaned by the University at the expense of the space occupant(s). On rare occasions if
the room cleanliness necessitates action, with the authorization of the Director of Housing
Operations, students’ living spaces will be cleaned at the students’ expense.
Security Measures
The first line of defense for residence hall safety is access-controlled doors. Locking outside
entrances, living areas, suites, and individual rooms in the residence halls will help provide privacy
and security for all residents.
The outside entrance doors to the residence halls are locked 24 hours a day. Residents are issued key
fobs to open exterior entrances and in some buildings access-restricted elevators. In halls where the
physical layout permits, additional interior access-controlled doors have been installed to provide
added security. Residents who are found propping open exterior or security doors and/or loaning
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keys/key fobs are subject to removal from the residence halls.
While ECU Police complete frequent building walk-throughs, hall staff also assist in monitoring the
building security. A Resident Advisor in each complex is on duty each night. If students cannot
reach the RA on call, they can also contact their Neighborhood Service Office. Several professional
staff members are always on call when students are on campus.
Security Phones
Blue-light security phones are strategically placed across campus. They can be found in various
academic buildings, in some elevators, outside residence halls, and on blue-light poles. When the
receiver is picked up or the call button depressed, the phone immediately calls the ECU Police
Department. In an emergency, students or guests can push the button and continue to safety or
continue toward other blue light phones while ECU Police are dispatched to the location.
ECU Police Department
The ECU Police Department is a full-service police organization with sworn, certified police
officers, private security, telecommunications officers, and full-time support personnel. Located next
to Umstead Hall in a two-story colonial-style house called the Blount House (609 East Tenth Street),
the department operates 24 hours a day, 365 days a year, providing protection and services to the
campus community.
The police telecommunications center is equipped to handle all types of emergency
communications, including computer-relayed 911 calls and TDD (deaf access) calls. The staff
monitors fire, burglary, and robbery alarms on campus, in addition to operating the campus
emergency phone monitoring system.
University police officers have enforcement jurisdiction on all property owned, operated, and/or
controlled by East Carolina, and on all adjacent streets. Sworn ECU officers receive the same
training and certification as other state police officers and participate in ongoing training in first-aid,
CPR, firearms, defensive tactics, legal issues, diversity training, and other areas essential in a
university environment. The officers have enforcement powers within the city of Greenville, when
assisting under a signed mutual aid agreement, and in additional jurisdictions where mutual aid
agreements have been signed with certified law enforcement agencies.
A report of any criminal activity that occurs at off-campus facilities or activities involving students
(including fraternities and sororities registered with the university) is submitted to the university
police and the Office of Student Rights and Responsibilities for review and, if necessary, the report
will be referred to the student conduct process.
General Safety Tips for Residence Hall Living
Although ECU’s campus is generally a safe place to live and attend school, there are some steps you
can take to ensure your safety and the safety of the residence hall community:
1. Keep your room and suite door locked at all times, especially when you are sleeping or
just going down the hall for a couple of minutes.
2. Secure your property (such as computers) before leaving a shared community space.
3. Never prop open an outside entry or suite door. Propping doors allows people who
aren’t supposed to be in the halls access to your room and everyone else’s in the hall.
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4. Escort your guests into the building. Sometimes people you don’t know will ask you to
let them in, so they can “visit a friend.” For everyone’s safety, only allow your escorted
guests into the hall.
5. Carry your ID and keys/key fob separately. Key chains with ID holders are a convenient
way to carry your things, but if you lose your keys, you lose your ID. The person who
finds them will be able to find out where you live very easily. Always keep your ECU 1
Card with you while on campus.
6. Report missing keys/key fobs immediately to the Neighborhood Service Office. They
will contact the Campus Living locksmiths who will change your locks quickly to help
ensure that you and your property will remain safe.
7. Avoid phone and internet scams. Scammers will offer great deals over the phone or via
email, but they are only trying to steal money. Don’t give out any credit card numbers,
your address, or any other personally identifying information to anyone you do not know
or trust. Remember, if it sounds too good to be true, it probably is.
8. Keep your computer and email passwords confidential. Your ECU accounts are tied to
you.
9. Evacuate your hall when the fire alarm sounds. Even though fire drills are common,
don’t assume that the fire alarm is false.
10. Do not tamper with the fire equipment. Tampering with particle detectors, fire
extinguishers, heat sensors, or fire alarm pull stations puts everyone in your hall in great
danger.
11. Keep windows closed and locked when the room is vacant.
12. Report any suspicious persons or unescorted guests to the ECU Police Department at
911 or 252-328-6787 or to the hall staff immediately.
Missing Student Policy
ECU encourages students to provide contact information for an individual to be notified in case the
student goes missing. You can list your emergency contact using the Banner Self Service option. An
emergency contact will be contacted in accordance with official notification procedures by the
institution if the student is determined missing. Campus Living encourages students to register a
contact using the Banner Self Service option.
ECU will notify the custodial parents or guardians of any students who are not yet 18 years of age,
and who are not emancipated individuals, and who are determined missing in accordance with the
official notification procedures. ECU will also inform appropriate law enforcement agencies. Upon
notification from any entity that a student may be missing, the University may use any of the
following resources to assist in locating the student:
• Initiate a wellness check. In accordance with approved guidelines, appropriate staff will visit the
residential room to establish contact or verify that the individual is not currently available in
their assigned space.
• Contact known friends, other students living in the same location, and family members to
gather additional information on student’s potential location and other applicable information.
• Assign a liaison to ensure that family members are provided with information and support.
• Access class information and contact academic departments and faculty members to ascertain
information on last physical sighting of the student as well as any other relevant information.
• Search on-campus public locations, including but not limited to dining facilities, libraries,
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recreation areas, etc.
• Access the residence hall/apartment electronic key database to determine time and use of most
recent entry points of the student using their key fob.
• Access the campus meal plan electronic database to determine time and use of most recent
point of sale transaction.
• Access to electronic access of camera footage.
• ITCS may be requested to provide the following information:
• email/computer access logs to verify last log in and use of university computers
• ensure that use of student accounts/passwords is monitored
• obtain and examine Internet service provider and email records. Monitor instant messaging
and chat room activity
• If there is any indication of criminal activity, the university will involve the appropriate local
outside agencies.
• In conjunction with the University’s Student Safety and Concerns Committee, prepare, update,
and disseminate information as appropriate to agencies within and outside of the university
community or the public at-large as appropriate.
Fire Safety
As a member of the university community, residents have a responsibility to educate themselves on
preventive fire safety measures and fire detection protocols. Under no circumstances should staff or
students enter the building while the fire alarm is activated, nor should the alarm be silenced without
clearance from the ECU Police.
If students or guests see a fire ignite, they should:
1. Close the door to the fire area.
2. Activate the building fire alarm system and exit the building immediately.
3. Go to the nearest phone, dial 911 or ECU Police, and report the exact fire location.
4. Stay clear of the structure and report to the building’s posted evacuation location.
5. Go to nearby shelter or a neighboring building when instructed to by hall staff or
emergency personnel, especially in cold or inclement weather.
6. Remain in a safe area until the fire department and environmental health and safety
personnel allow re-entry into the affected structure.
If you are in a fire area:
1. Stay as calm as possible.
2. Using the back of your hand, feel closed doors from top to bottom for heat.
3. If fire is not perceived by checking for heat, crouch low and open the door slowly.
4. If safe, go into the hallway and close the door behind you.
5. Activate the building fire alarm system and alert others to evacuate.
6. Go to the nearest stairway and leave the building in a prompt and orderly manner. If the
stairway is full of smoke, leave it and go to another stairway.
If you are trapped by a fire:
1. Try not to panic.
2. Pack the space under the door with wet towels, clothing, or other material.
3. Dial 911 and report your location.
4. Go to a window, open it, wave a white or brightly colored cloth from it, and call to any
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people below.
5. Do not break windows unless smoke is pouring into your room and you need fresh air
to breathe.
6. Stay near the window where you can be seen. Do not hide under the bed or in the closet.
7. If you cannot get to a window, go to an inside corner of the room, curl up on the floor,
and protect your face with a wet cloth. Stay calm, breathe slowly, and call out for help
when you hear rescue personnel in the hallway.
Students with permanent or temporary disabilities may follow altered evacuation procedures:
• An individual with a disability on the ground floor should evacuate the building through the
nearest clear exit if they can do so under their own power or with the guidance of another
evacuating community member. An individual with a disability on upper floors in a building
should go to the nearest stairwell. If they are unable to exit, or safely reach a stairwell, they
should stay in their room. If possible, they should hang a towel or blanket out of the window to
signal for help. In addition, they should stuff a blanket or towel under the door to block entry
of harmful smoke or gas.
• If possible, all individuals with a disability should contact the ECU Police or 911 to notify the
police of their location. Also, they should tell someone who is evacuating the building to
transfer this same location information to on- scene emergency personnel.
• The ECU Police or hall staff will notify the individual with a disability when the building is
considered ‘all clear’ during a fire drill or false alarm if the student is not able to evacuate.
• In case of fire, emergency personnel will make every attempt to enter the area to rescue
individuals who are unable to exit the building.
Fire Protection
The University employs a full-time staff of fire prevention professionals within the Office of
Environmental Health and Safety. Fire prevention staff inspect all university buildings, and test and
maintain all sprinkler systems, standpipes, fire pumps, fire alarms, and fire extinguishers. They also
provide educational programs on fire safety in the residence halls. When students move to a new
location, they should familiarize themselves with the fire alarm pull stations, the two exits nearest
their room, and their building’s posted evacuation location.
Fire Drills
A fire drill will normally be conducted in each residence hall every semester to help students become
familiar with evacuation procedures. Students must leave the building during the drill and report to
their building’s posted evacuation location. Individuals that choose to remain in the building during
a fire alarm may be subject to disciplinary action. Students should also lock their rooms as they leave
to prevent theft of property. The University is not responsible for replacement of loss due to theft.
A building may be re-tested if evacuation protocols are not followed during the first drill.
Particle Detectors
All residence halls are equipped with smoke detectors (also called particle detectors because they
detect vapors and other particles, like hair spray). Some buildings also have heat detectors on the
ceilings. All smoke detectors in the residence halls are hardwired into the building’s electrical service.
They do not operate on the room’s electrical outlets and cannot be accidentally disconnected.
Residents should take the following precautions to ensure the proper operation of their particle
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detectors:
• If the smoke detector is working, the red light should be blinking. If the red light is not
blinking, contact staff immediately.
• Do not cover or obstruct the particle detector in any way. This may result in disciplinary
action and/or removal from housing.
Fire Sprinklers
All residence halls are equipped with fire sprinkler systems. These systems can help stop a fire in the
residence hall, but they also can cause a great deal of damage if misused or tampered with. Each
sprinkler head has a glass tube or fusible link, which can be broken by impact or intense heat. When
a sprinkler head is activated, large amounts of water pour out and cannot be stopped until the
system is shut off. Follow the guidelines below to help keep the sprinkler heads and other parts of
the system intact so that they are appropriately activated:
• Do not tamper with any part of the sprinkler system.
• Do not hang ANYTHING from a sprinkler head, or from any other part of the fire
suppression equipment, including the pipes.
• Keep a clearance of 18” around sprinkler heads, including in closets.
• Keep sources of heat away from the sprinkler heads.
• Avoid hitting the sprinkler heads when moving items into, out of, or around a room.
• Do not engage in sports or horseplay that could result in anything striking a sprinkler head
anywhere in the residence hall.
• Report any leaks or problems with the system right away.
Tampering with the fire sprinkler system is a violation of state law and university regulations and will
result in referral to the student conduct process, possible removal from the hall and/or possible legal
action.
Fire Alarms
The floors of all campus buildings are equipped with manual fire alarm systems consisting of pull
stations and horns. The floors are also equipped with automatic fire alarm systems consisting of heat
and/or smoke detectors and automatic sprinkler systems. Students should never tamper with these
systems. False fire alarms are dangerous to residents and emergency personnel who must respond.
They are also illegal and punishable by fines and/or imprisonment.
Fire Extinguishers
Fire extinguishers are located on each floor in each campus building. Residents should only use a
portable fire extinguisher if they have been trained to do so. Irresponsible use of a fire extinguisher
can create a dangerous situation for other residents and could result in damage to personal property.
Fire Prevention
An ounce of prevention goes a long way. To protect residence hall students and staff, the university
has adopted the following fire safety policies. Residents are responsible for informing guests of the
fire safety regulations and practices of the residence halls. Violating these policies could result in
contract cancellation, separation from the university or other sanctions.
Electrical Appliances
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A list of appliances you may use, in appropriate areas of the residence halls, appears in the section
entitled “Practical Planning” Be sure that all electric cords, plugs, and appliances are in good
condition. All appliances should have an Underwriter’s label or other recognized testing laboratory
seal of approval. If uncertain about the safety of an appliance, students may have it inspected by
environmental health and safety staff. Do not overload wiring by turning on too many electrical
devices at one time.
Open Flames/ Candles/ Incense
Open flame devices are prohibited from use in any university building (except laboratories and
workshops, or under the auspices of Facilities Services or Campus Living personnel). This includes
the use of incendiary devices or any devices that can maintain a flame.
Candles are not permitted in student rooms. Use or possession of candles or burning incense is
prohibited in all areas of the residence halls. The use or possession of hookahs and other water pipes
are not permitted in any area of the residence halls. Failure to comply with these fire safety policies
are a violation of the residence hall regulations as outlined in the Code of Conduct.
Tobacco Usage
By state law and for the health and safety of our students and guests, all residence halls rooms are
nonsmoking; this includes electronic or e-cigarettes. All other interior spaces operated by ECU
Campus Living and Dining are nonsmoking as well, including dining areas, lobbies, study areas, and
hallways. As with other exterior areas on the ECU campus, smoking is not allowed within 100 feet
of residence hall and dining area steps, entry areas, porches, breezeways, courtyards, and windows.
Fire Safety Violations
Students who fail to follow fire safety guidelines can pose a threat to the life and health of fellow
residents. The following list contains fire safety violations. Students may be referred to the conduct
process and/or go through the contract review process (in addition to facing criminal prosecution) if
they:
• File a false report of fire or other dangerous conditions (except cases of reasonable error or
accident)
• Fail to properly report a fire.
• Interfere with the response of university or city officials to emergency calls.
• Park within eight feet of a fire hydrant or in designated fire lanes. The car will be ticketed and
towed at your expense.
• Damage or tamper with fire alarms and/or other safety equipment.
• Refuse to evacuate any university building after a fire alarm has sounded or other notice has
been given.
• Use appliances or materials that create a fire hazard (Consult your hall staff about safe usage
procedures.).
• Possess fireworks or explosives.
When appropriate, legal action will also be taken. The use of drugs, including alcohol, does not
mitigate a student’s responsibility related to their behaviors.
Hazardous Materials
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Flammable solvents, except ordinary quantities (one pint or less) of items such as lighter fluid or
spot remover, may not be stored in student rooms. The improper use or possession of flammable or
hazardous substances may result in separation from the university or the residence halls.
Gasoline in any amount and other flammable liquids in the same class are prohibited from storage in
any residence hall. Furthermore, any vehicle, motorcycle, moped, or device with a motor and fuel
tank is prohibited from entry into any university building.
Possession or use in a residence hall, university building, areas associated with such structures, or on
property owned or controlled by the university, of fireworks, firearms, or other hazardous or
dangerous weapons or substances is prohibited.
Electrical Power Safety
Too many appliances in use, at the same time, will overload electrical wiring and trip the circuit
breaker, resulting in a loss of power to the room and creating potential fire and safety hazards. You
are urged to pay special attention to the directions for using each of your appliances to avoid
overloading the circuits. Residents are not allowed to tamper with electrical wiring in any way.
To ensure safety, only safety fused surge protectors, power strips (see *note below), or cubes (with
on/off switches) are permitted. Surge protectors and power strips must be high gauge (thick) with a
multi-outlet power strip and a switch at one end. The power cord must be plugged directly into the
wall socket. All appliances must be plugged into the surge protector or into the wall directly.
Extension cords of any type are prohibited in the residence halls.
If the appliance uses a lot of power (like a refrigerator, microwave, hairdryer, etc.), these items must
be the only appliance on the surge protector or on that wall outlet. If the power keeps going off in
your room, it is a good indication that there is too much of a power drain on that outlet. This is a
fire hazard and it will cause the breakers to trip.
Additional surge protectors connected to the first, or extension cords connected to surge protectors,
are not permitted.
Surge protectors may not be nailed, stapled, run under the carpet, wrapped around furniture, run
across the ceiling, or attached to any surface by any other creative means.
*Note: A power strip with a breaker or safety fuse only should be used in Ballard East and West, Clement, and
Scott. A surge protector will offer better protection to appliances and electronics in all other halls.
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CAMPUS LIVING CONDUCT PROCESS
Rights and Responsibilities
Campus Living at East Carolina University has made it our mission to create the best possible
environment for our residents: an environment that fosters both academic and personal enrichment.
Our resident’s academic success, dignity, health, and safety are our highest priorities. We want
students to enjoy their time living on campus. As a Campus Living resident, students are afforded
the following rights and responsibilities:
• The right to live in an environment that is supportive of both academic and personal goals.
• The right to be treated with civility and respect, and the responsibility to treat others in like
manner.
• The right to report incidents and address concerns.
• The right to live in a community where standards and expectations are upheld.
• The responsibility to abide by all applicable rules and regulations.
Residents are expected to hold themselves and others accountable by abiding by the rules and
regulations and respectfully confronting or notifying staff of the community concern or policy
violation. Staff may encourage students to first address a community concern directly if appropriate.
For more about Campus Living behavioral expectations, please see the Residence Hall Policies
section of this Handbook.
ECU Code of Conduct
All students are obligated to abide by the policies of the University and to conduct themselves on-
and off-campus in a manner consistent with its educational mission. Students involved in incidents
which violate the Student Code of Conduct will receive correspondence from the Office of Student
Rights & Responsibilities. This office will assign cases to University staff members; sometimes those
staff members may be Campus Living staff, including Residence Hall Coordinators. Through the
student conduct process, students may be sanctioned educational or disciplinary consequences with
the intent of educating a student and protecting the ECU Community. To learn more about the
Student Code of Conduct or the Student Code of Conduct Process, students should visit
https://www.ecu.edu/prr/11/30/01 or contact the Office of Student Rights and Responsibilities.
Campus Living Housing Agreement
In addition to following the policies located in the ECU Code of Conduct, students living on campus in an
ECU residence hall are obligated to follow the tenets of the Campus Living Housing Agreement, along
with all policies located in this Resident Handbook. While all policies in the handbook and Code of
Conduct are congruent, students can be held responsible for both violations of the Code of Conduct and
for violations of their Housing Agreement. The Housing Agreement is a binding contract for housing
between a student and ECU Campus Living.
Right to Entry
University officials or their agents may enter student(s) rooms under the following circumstances:
• In connection with room inspections, including but not limited to Health, Safety, Security, and
Facility inspections and extended break room inspections.
• When there is reasonable belief that the occupant(s) of a room are in imminent danger,
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psychological distress, and/or there is an emergency situation.
• When a policy violation or other situation poses immediate danger to the occupants,
community, and/or to the facility.
• For routine maintenance, work orders, repairs, or housekeeping duties.
• In connection with community disturbances, including situations when excessive noise
(including alarm clocks) is impacting others.
• If a student gives voluntary consent for staff to enter.
• Other reasonable purposes.
Typically, the official entering the space will knock and announce their identity. If there is no
response, admission is denied, or if entry is not granted within a reasonable time during, officials
may enter using a master key. Illegal items and/or items which are considered a violation of the
Student Code of Conduct or the Campus Living Agreement discovered in plain view or in
conjunction with a search will be submitted to ECU Police or designee. The items will be held until
claimed and removed from campus, or as a part of a criminal investigation. Alcohol containers or
keepsake bottles in plain view during an inspection where underage occupants of the room are not
present (for example, during inspections) will be submitted to a professional staff member for
disposal.
Incident Reports
Campus Living documents situations that indicate policy violation(s) or community concerns in
incident reports. If involved in an incident, students will typically be notified at the time of
documentation. Residents may self-report concerns to Campus Living staff or the Office of Student
Rights and Responsibilities. The Office of Student Rights and Responsibilities and/or Campus
Living may contact students to learn more about an incident. If a student has a question about a
documentation, they may contact their Hall Coordinator, Campus Living, or the Office of Student
Rights and Responsibilities.
Administrative Actions
At its sole discretion, Campus Living may take immediate administrative actions, including
immediately banning, relocating, or restricting access to the residence halls, when the University has
reasonable cause to believe that a resident presents a risk to the interest, order, health, safety or
general well-being of the residential community. This includes but is not limited to times when
students are arrested for felony or federal charges. Administrative actions may remain in effect while
a Breach of Contract review is being conducted.
Breach of Contract
Students engaging in behaviors that compromise the safety and security of residents or disrupt the
order of a community may have their Campus Living Agreement terminated; be relocated; and/or
be banned from Campus Living properties. Students should refer to the Campus Living Agreement
for details pertaining to financial consequences associated with cancellation. Any applicable refunds
or charges will be processed through the cashier’s office (252-737-6886).
Alcohol Policies for East Carolina University
East Carolina University adheres to federal, state, and or local law regarding purchase, possession,
and consumption of alcohol. To review East Carolina University’s Policy on alcohol, please refer to
the University Alcohol Policy (POL07.30.04) available online at ecu.edu/prr/07.30.04. Campus
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Living enforces University restrictions described in the alcohol policy, such as prohibiting common
sources of alcohol within the residence halls, by prohibiting kegs, party balls, punch bowls, etc.
Additionally, Campus Living prohibits students under the age of 21 from possessing alcohol and
alcohol paraphernalia, including empty or keepsake alcohol bottles. Students over the age of 21 must
label their alcohol if sharing a room or suite with a student under the age of 21 and may not
consume alcohol with guests under the age of 21 present.
Drug Policy for East Carolina University
Illegal or abusive use of drugs by members of the university community adversely affects the
mission of the university and is prohibited. For the complete policy and revisions on the Illegal Drug
and Substance Abuse Interim Regulation (REG05.20.10) for East Carolina University, please refer
to ecu.edu/prr/05/20/10.
Campus Living’s Contract Review Drug Policy
Campus Living is concerned with the welfare and safety of our students. Campus Living applies all
policies (including policies related to drugs and paraphernalia) to students inside and around
residence halls, dining halls, or in the areas immediately surrounding/adjacent to the residence halls
and dining halls. Students found responsible for illegally using, possessing, distributing, selling, or
manufacturing any controlled substance, counterfeit drug or device(s) used to ingest, distribute, sell
and/or manufacture an illegal or counterfeit drug will likely have their Campus Living Contract
cancelled in addition to action taken by the University. Because of the severe risk to safety and
security for these policy violations, Campus Living may proceed with cancellation before the Office
of Student Rights & Responsibilities completes its evaluation and hearing process.
Campus Living broadly applies the term “counterfeit drugs” to include any fake, imitation, drug
substitutes, or drug-like substances. Common items within this category include but are not limited
to: “K2,” “spice,” and “salvia,” “diviner’s sage,” etc.
Weapons Policies at East Carolina University
The possession or use of a weapon on university-owned or university-controlled property is
incompatible with the academic mission and programs of the university. In addition, any threat to
commit bodily harm, either by use of a weapon or physical force, is also inappropriate in an
academic community. Therefore, neither students nor staff may possess or carry, whether openly or
concealed, any weapon. East Carolina University broadly defines what is or may be considered a
weapon. Use or possession of toy, counterfeit, or imitation weapons will also be considered and
treated as weapons.
For the complete policy regarding weapons including their definition see Section 2.6 of the Student
Code of Conduct (ecu.edu/PRR/11/30/01).
Campus Living Weapons Policy
Campus Living believes any person that violates this weapons policy is a direct threat to the safety
and welfare of our residence hall community. Students that are found responsible for violating the
weapons policy will likely have their residence hall contract cancelled. Because of the severe risk to
safety and security for these policy violations, Campus Living may proceed with cancellation before
the Office of Student Rights & Responsibilities can complete its evaluation and determinations
related to possible sanctions.
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Campus Living also strongly cautions against small, medium, or large-scale games involving pretend
or imitation weapons. Because of the stringent application of weapons policies at East Carolina
University, engaging in these activities can place students at risk of severe disciplinary action.
Students should also consider the adverse risks associated with creating the illusion or misperception
that they may present a threat to law enforcement or other community members, which may
inadvertently result in forceful intervention.
Meal Plans After Removal from Campus Living
Unless Campus Living determines that the student behavior warrants meal plan cancellation, the
student will remain a member of the dining program; although they may not cancel their plan
without cancellation penalty, they may change their plan by calling 252-328-4663 and requesting to
speak to the meal plan office.
Appeals
Residents have the right to appeal administrative actions or contract-related determinations
(including cancellations) by completing the appropriate electronic form found in their notice of the
administrative action and/or at the bottom of their Contract Review outcome letter. Nonresident
guests who have been banned from the residence halls must submit a written appeal of their ban to
the Associate Vice Chancellor of Campus Living Conduct and/or their designee.
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RESIDENCE HALL POLICIES
The following policies have been created to promote a sense of community, individual
responsibility, and safety in all residence halls. These regulations include rooms, hallways, lounges,
courtyards, balconies, breezeways, and all other common areas of, within and nearby any residence
hall. These policies are in effect throughout the year unless otherwise specified.
Alcohol Paraphernalia: Empty, full, or keepsake bottles or cans of alcohol are prohibited in the
rooms of underage students. Additionally, items that promote binge drinking, such as beer bongs,
are prohibited.
Animals or Pets in the Halls: Animals/ pets are prohibited in the residence halls. Exceptions: one
fish tank (no more than ten gallons) containing fresh water fish (one per room); service animals; or
approved support animals are permitted.
Aquariums are to be used for fish (small) only (no hermit crabs, piranhas, African dwarf frogs,
scorpions, tarantulas, etc.). Students should note that during extended holidays power may be shut
off, which can affect heating and lighting in aquariums.
Cohabitation: A non-assigned person living in a residence hall space for more than 48 hours,
regardless of the approval of the assigned resident.
Endanger, Injure, Assault, Intimidate, or Threaten Staff: Under circumstances related to the
staff member’s job function, while constructing the term job function broadly, so as to ensure our
ability to adequately provide our employees the full protection state and federal employment laws
afford an employee who is required to live in the place they work.
Escort: Nonresident students and guests must be escorted at all times by a resident of the hall.
Residents are responsible for ensuring that visitors comply with all residence hall and University
policies and will be held accountable for the behavior of their guests. Roommates must agree when
hosting a guest in the room.
Failure to Evacuate or Follow Emergency Procedures: Failure to respond to emergency
procedures governed by the University. Examples include but are not limited to: failing to leaving
during a fire alarm; failing to respond in situations involving facilities emergencies, weather, etc.
Health, Safety, Security, and Facility Violations (abbreviated HSS): Please see “Prohibited
Items” under “What to Pack” for a complete list of prohibited items. See “Prohibited Decorations
or Solicitations” below for additional information about facility expectations. Additionally, at least
50% of a room window must remain clear of furniture in the event of an emergency evacuation.
Common spaces and breezeways must be clear of any personal items (including shower caddies or
shoes). Failure to remove HSS violations may result in disciplinary action.
Over Maximum Occupancy: Each residence hall student may host within a residence hall room a
maximum of two persons. A room with two assigned students each hosting their maximum
allotment will contain no more than six individuals. A suite with four assigned students each hosting
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their maximum allotment will contain no more than twelve individuals. Conversely, a room with one
student hosting a maximum occupancy allotment will contain no more than three individuals.
Misuse of Key or Fob: Residents cannot give their residence hall keys/ fob to another individual or
be in possession of another’s residence hall key/ fob.
Noise or Disruptive Behavior: Campus-wide quiet hours are from 11pm-8am on weeknights,
Sunday through Thursday, and midnight to 8am on Friday and Saturday nights. During quiet hours,
noise should not be heard outside of the student’s room. A violation of courtesy hours is defined as
noise heard at or beyond two door frames away from where the noise originates.
24-Hour Quiet Hours are observed prior to the start of Reading Day throughout the duration of
final exams. Residents violating 24-hour quiet hours may be assigned additional sanctions through
the Student Code of Conduct or be asked to leave the residence halls.
Propping Doors or Windows: Propping building doors or suite doors and/or windows; allowing
individuals into the building who are not residents. This is the policy violated with the practice
known as “tailgating”.
Prohibited Decorations or Solicitation: Tape or stickers of any type are prohibited on hall
windows or furniture. No decorations or any kind are permitted on room doors or ceilings.
Miniature lights may be used if they are UL approved, but they may not be attached to the ceiling or
pipes. Decorations in hallways must be confined to the bulletin boards. Fabric (must be treated with
flame retardant) or paper decorations on room walls must not cover more than 50% of the wall.
Hanging flags, signs, banners, post-its, or writing inside or outside of windows is prohibited.
Fliers hung in residence halls by student groups or others must be approved by Campus Living or
they will be removed and discarded. Fliers must be pre-sorted, collated, and submitted to Campus
Living Office in Jones Residence Hall (attention: Director of Residence Life) at least 10 days prior to
requesting posting date for review, and posters will be disseminated by Campus Living for
appropriate posting. Fliers should not be attached to any wooden, painted, or glass surfaces.
Sales and Solicitation: Individuals and/or entities must obtain permission from Campus Living to
engage in noncommercial solicitation and canvassing activities in the residence halls. All violations
or appeals shall be heard by the Associate Director of Campus Living for Conduct and Special
Projects. The decision will be final.
A. Sales and solicitation may occur only within the designated areas of the residence
hall.
B. There shall be no door-to-door solicitation of any kind.
C. All non-affiliated groups shall be sponsored by a duly registered student
organization, and they shall follow the same procedures as outlined above.
D. Non-commercial activities shall include:
a. Allowing students to be afforded access to the presence and ideologies
of candidates who seek election in town, county, state, or national
groups.
b. Allowing affiliated groups to participate in solicitations on behalf of
charities that comply with the North Carolina “Solicitation of
Charitable Funds” acts.
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c. Allowing an affiliated group, acting in a manner consistent with its
stated purpose and in fulfillment of its informational or educational
goals, to seek to enlarge its membership, disseminate its own point of
view, or to solicit support for its causes.
d. Allowing enrolled students to be afforded access to religious views and
perspectives.
Smoking in or around the Residence Halls: Smoking in the residence hall or within 100 feet of
the residence hall is prohibited. This includes but is not limited to porches, balconies, and
breezeways. This policy will also be enforced in the event of inclement weather. Smoking includes
cigarettes, pipes, hookahs, electronic cigarettes, electronic vaporizers, electronic hookahs, or any
device that produces a vapor or smoke.
Sports or Horseplay in Hall: Sports, games, and horseplay are not allowed in hallways, courtyards,
porches, or breezeways. Furthermore, no devices with wheels, including skateboards, hoverboards,
scooters, Heelys (or any like shoe) are permitted in the hallways, courtyards, or breezeways.
Tampering with Fire Equipment: Tampering, alarming, discharging, disconnecting, or
dismantling the fire safety equipment, including but not limited to fire extinguishers, pull stations,
fire hoses, heat detectors, or particle detectors is prohibited.
Throwing Objects from Windows, Breezeways, Balconies: Items, regardless of size or weight,
should not be thrown from windows, porches, breezeways, or balconies. Furthermore, room
window screens should not be tampered with or removed.
Unauthorized Hall Facility Use: Residents and their guests shall use the appropriate restroom
facilities. Common spaces must be used for their designated purpose (for example, students may not
sleep in common spaces). Students shall not move furniture or vending machines within common
spaces.
Unauthorized Room Alterations: Stacking of furniture not designed to be stacked. University
furniture (including trash or recycling bins) may not be removed from room for storage. Removal of
items affixed to wall or floor, from lobbies, study and trash rooms are prohibited as well.
Unauthorized Room Change: Students who make an unauthorized room change may be required
to return to their original room assignment, denied the opportunity to participate in any other room
change, and assessed $200 for an unauthorized room change.
Visitation – Regular
Applies in Ballard East, Ballard West, Clement, Cotten, Fleming, Fletcher, Garrett, Greene, Jarvis,
Jones, Legacy, Tyler, Umstead, and White halls. Visitation hours are 8:00am to 2:00am Monday
through Friday morning. Residents may host guests during these hours. Overnight guests, who do
not live in the same residence hall, are not permitted after 2:00am or before 8:00am Monday through
Friday morning. This also applies to residence hall student family members. Overnight guests are
permitted within individual residence hall rooms throughout the night on Friday and Saturday if
both roommates agree.
Visitation – Extended
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Applies to Scott Hall and College Hill Suites. Visitation Hours are 8:00 am-2:00 am Monday through
Thursday morning. Residents may host guests during these hours. Overnight guest(s) who do not
live in the same residence hall are not permitted after 2:00 am or before 8:00 am Monday through
Thursday morning. Overnight guests are permitted within individual residence hall rooms
throughout the night on Friday and Saturday if both roommates agree.
In addition to the restrictions listed above guests under the age of 17 are not allowed in the halls
after the quiet hours. Campus Living strongly advises against hosting guests under the age of
eighteen due to the risks and liability it presents for the host and guests. This includes babies and
children. Individual residence halls may further constrain these limitations by formal action of the
hall government and with departmental approval. The rules may not be further relaxed.
Twenty-Four Hour Designated Visitation Spaces
Each residence hall has one 24 hour designated space that allows for guests to visit each day. All 24-
hour designated common areas will be posted as such. All other common areas are subject to the
same visitation hours as the rest of the building.
• Gateway main lobbies on the 1st floor of both Gateway East and West
• Ballard East and West, main lobbies on the 1st floor of each building
• Cotten, lobby area near grand staircase, facing Wright Fountain entrance
• Clement, main lobby area
• College Hill Suites, 1st floor lobby
• Fleming, lobby near grand staircase, TV area, near main entrance
• Fletcher, main lobby area
• Garrett, main lobby on the 1st floor
• Greene, main lobby area
• Jones, 1st floor front lobby
• Jarvis, 1st floor main entrance TV lounge with big glass door entrances
• Legacy, basement
• Scott, basement game room
• Tyler, main lobby area
• Umstead, main lobby on the 1st floor
• White, main lobby area
•
Property Damage, Vandalism, State-Owned Furniture
The residence hall to which you have been assigned is your home away from home for the academic
year. As a resident, it is your responsibility to assist in the upkeep of the building by not damaging
your room or common areas. The following policies must be followed:
A. University-owned furniture must not be removed from individual rooms, lobbies,
basements, study halls, or kitchens or stored in a different location to which it is
assigned. Individuals that remove or store University furniture will have disciplinary
action taken against them.
B. University property must not be vandalized. Vandalism includes, but is not limited to,
writing, carving, or defacing doors, walls, and bulletin boards; tearing down signs; and/or
damaging the furniture.
C. Built-in room furniture must not be moved. The room must not be altered to
accommodate personal items, including hanging lamps, bunk beds, or wall hooks.
Rooms must be returned to original check-in condition prior to checking-out.
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Residents are responsible for the condition of the furnishings and the condition of the room/suite
and building. Unless the responsible party is identified for the purpose of billing, the following
procedures will be used in rendering a bill for any damages that are not a result of normal wear:
A. Damage to a student room: When a specific individual cannot be identified as
responsible for the damages, charges will be divided equally among the occupants of the
room.
B. Damage to suite facilities (restroom and hallway): The occupants of the suite will each be
billed and equal portion of the bill.
C. Damages to residence hall common areas: When a specific individual or individuals
cannot be identified as responsible for the damage Campus Living may assign
responsibility and bill all residents of the floor/wing/building to be held accountable for
an equal portion of the bill.
Repair bills may include the cost of both labor and materials. Damage bills must be paid by the
assigned billing date. Failure to make payment will result in the university instituting normal
collection procedures
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FRESHMEN EXEMPTION PROCEDURE
Application for Exemption from the First Year (First Time Freshman) Live On-Campus
Requirement
First Year/ First Time Freshmen (defined as students who have compiled fewer than 24 hours of
college credit) are required to live in college housing for at least two semesters. Advanced placement,
dual enrollment, and NC Early College Program classes do not count towards the requirement.
Exempted from this policy are students who have reached their twenty-first birthday prior to the
first day of classes; veterans of at least two years’ active military service; married students; students
who commute to school daily from their permanent, legal residence of their parents (within a 35-
mile radius of campus); and students who have resided in residence halls for two semesters,
excluding summers. In order to be considered for a housing exemption, a student must follow the
steps below.
It is recommended for fall enrollment that application/requests be made by May 1.
There are 4 main categories for why a student may request an exception:
1. Students Requesting an exception for medical conditions
• Please go to https://accessibility.edu/students and file the appropriate requests.
Medical exceptions are handled through ECU’s office of Disability Support Services
(DSS). Please do not send your request or any medical documentation to ECU
Campus Living. Any questions regarding this process should be directed to the DSS
Office 252-737-1016.
2. Students requesting accommodation for a disability
• Please go to https://accessibility.ecu.edu/students/ to file the appropriate requests.
Accommodations for disabilities are handled through ECU’s office of Disability
Support Services (DSS). Please do not send your request or any documentation to
ECU Campus Living. Any questions regarding this process should be directed to the
DSS Office 252-737-1016.
• ECU Disability Support Services will notify Campus Living of recommendations at
which time we may contact you to discuss the approved accommodation(s).
3. Students requesting a meal plan exemption
• Students requesting a meal plan exemption will be required to meet with our
Registered Dietitian, please contact them at [email protected] to arrange a
consultation.
• Students who after meeting with the Dietitian, believe they are still in need of a
medical exception should go to https://accessibility.edu/students and file the
appropriate requests. Medical exceptions are handled through ECU’s office of
Disability Support Services (DSS). Please do not send your request or any medical
documentation to ECU Campus Living. Any questions regarding this process
should be directed to the DSS Office 252-737-1016.
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4. Students requesting exceptions to the On-Campus Housing Requirement
• Students requesting to commute daily from the permanent home of their parents,
should mail an application form (found at: http://campusliving.ecu.edu ), with their
signature and the signature of the parent they will be living with, have that request
notarized and include the address and a map of the location. It must be within 35
miles driving distance of the University. Send this request and any supporting
documentation to the Office of Campus Living to:
Campus Living, Housing Exemption Review Board
Jones Hall Office Suite 100,
Mailstop 415
Greenville, NC 27858-4353
• Please note that students who are found to not be living at that address, will have a
year’s housing charges placed on their student accounts and are subject to
disciplinary action via the Code of Student Conduct.
• An exception from the residency policy is granted only before the first semester of
attendance and does not release you from any obligations or requirements of a
submitted Campus Living contract.
• The Housing Exemption Review Board will review appeals regularly.
• The student will receive notification of the review board decision via email after the
Board meets.
5. Students requesting an exemption from the housing requirement for reasons other than 1-4
as noted above:
• Should scan/email an application form (found at: http://campusliving.ecu.edu )
Send the completed application and any supporting documentation to
[email protected]. Supporting documents may include: your marriage license, copy
of military orders or DD214, child’s birth certificate, and notarized statement from
parents and other letters as appropriate
• The Housing Exemption Review Board will review appeals regularly.
• The student will receive notification of the review board decision via email after the
Board meets.
Students requesting an Emotional Support Animal
Please go to https://accessibility.ecu.edu/students/ to file the appropriate requests. Requests for
emotional support animals are handled through ECU’s office of Disability Support Services (DSS).
It is recommended for fall enrollment that requests be made by May 1.
• If the documentation supports the request, DSS will notify Campus Living.
• Once notified, Campus Living will set-up a meeting to review the requirements,
guidelines for animal behavior and care, along with attaining any licenses and medical
records required for the animals will be reviewed at that time. The student will then
sign an agreement.
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• Contact will need to be made with any roommates or suitemates to ensure there are
no objections to having the animal in a shared space, if there is Campus Living will
negotiate with the students’ appropriate reassignments
• When this process is complete, Campus Living will provide written notice that
process is complete, and the animal may arrive on campus. This process, post DSS
approval could take up to 45 days.
• Students are financially responsible for any and all damage or cleaning needed due to
an ESA
• Animals which create a disturbance to the residential community, will have to be
removed
Animals should not be brought to campus without the expressed final approval from Campus
Living. Students bringing animals without approval is a violation of our Pet Policy and will have to
immediately remove the animal and are also subject to disciplinary and/or contract action.
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YOU’VE GOT OUR NUMBER
If you have any questions about Campus Living or dining, please feel free to call the
appropriate office or call our main number at 252-328-4663.
Campus Living
Residence Hall Coordinators
252-ECU-HOME
Clement Hall
252-328-6689
Cotten, Fleming, and Jarvis Halls
252-328-2668
College Hill Suites
252-737-3260
Fletcher Hall
252-328-6101
Garrett Hall
252-328-6074
Ballard East
252-328-3632
Ballard West
252-328-3641
Greene Hall
252-328-6746
Jones Hall
252-328-6149
Legacy Hall
252-328-6935
Scott Hall
252-328-6144
Tyler Hall
252-328-6455
Umstead Hall
252-328-6052
White Hall
252-328-6381
Neighborhood Service Offices (NSOs)
Central and West End Neighborhood Service
Office
252-328-4022
College Hill Neighborhood Service Office
252-328-4044
Campus Dining – ecu.edu/dining
Campus Dining Office (meal plan questions)
252-ECU-FOOD
ECU Catering
252-328-4756
Nutrition Department
252-328-2333
Dining Hall Locations
West End Dining Hall
252-328-5644
Todd Dining Hall
252-328-4801
Maintenance
Maintenance Requests- Call Neighborhood Service Offices
(listed above)
ITCS Helpdesk
252-328-9866
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ECU Police
Emergency 911
Non-emergency 252-328-6787
Parking and Transportation Services 252-328-6294
ECU Transit 252-328-4724
Campus Living Social Media
Facebook @campuslivingecu
Instagram @campuslivingecu
Twitter @campuslivingecu
Campus Living Website campusliving.ecu.edu
