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RAZER BLACKSHARK V2 PRO (2023)
MASTER GUIDE
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If esports is your calling, answer it with the ultimate wireless headset for
competitive play. Designed to meet the needs of Team Razer's finest, get
the complete package of crystal-clear audio, advanced noise isolation, and
all-day comfort with the multi-award-winning Razer BlackShark V2 Pro.
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CONTENTS
1. WHAT'S INSIDE ....................................................................................................................................... 3
2. WHAT'S NEEDED .................................................................................................................................... 4
3. LET'S GET YOU COVERED........................................................................................................................ 5
4. TECHNICAL SPECIFICATIONS .................................................................................................................. 6
5. SETTING UP YOUR RAZER BLACKSHARK V2 PRO.................................................................................... 7
6. USING YOUR HEADSET ......................................................................................................................... 11
7. CONFIGURING YOUR RAZER BLACKSHARK V2 PRO VIA RAZER SYNAPSE ............................................ 20
8. SAFETY AND MAINTENANCE ................................................................................................................ 33
9. LEGALESE .............................................................................................................................................. 35
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1. WHAT'S INSIDE
▪ Razer BlackShark V2 Pro
A. Adjustable padded headband
B. Ultra-soft breathable memory foam
ear cushions
C. Razer SmartSwitch / EQ button
D. Microphone port
E. Volume knob
F. Mic mute button
G. Power button
H. Status indicator
I. Charging port
▪ Removable Razer
TM
HyperClear Super Wideband Mic
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▪ Wireless USB dongle
▪ USB Type A to USB Type C charging cable
▪ Important product information guide
2. WHAT'S NEEDED
PRODUCT REQUIREMENTS
▪ USB Type A port or devices with Bluetooth connectivity
RAZER SYNAPSE REQUIREMENTS
▪ Windows® 10 64-bit (or higher)
▪ Internet connection for software installation
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4. TECHNICAL SPECIFICATIONS
HEADPHONES
▪ Frequency response: 12 Hz – 28 kHz
▪ Impedance: 32 Ω
▪ Sensitivity (@1 kHz): 100 dB SPL / mW at 1 kHz by HATS
▪ Drivers: Customized Dynamic 50 mm Driver
▪ Inner ear cup diameter: 62 x 42 mm / 2.44 x 1.65 in
▪ Connection type: 2.4 GHz wireless or Bluetooth
▪ Approx. weight: 320 g / 0.71lbs
▪ Oval ear cushions: Breathable memory foam cushions
MICROPHONE
▪ Frequency response: 100 Hz – 10 kHz
▪ Signal-to-noise ratio: ≥ 60 dB
▪ Sensitivity (@1 kHz): -42 ± 3 dBV/Pa,1kHz
▪ Pick-up pattern: Unidirectional
ON-EARCUP CONTROLS
▪ Volume up and down
▪ Mic mute on /off toggle
▪ Razer SmartSwitch Button
▪ Audio profiles switcher
AUDIO USAGE
▪ Wireless: Via USB Type A dongle or Bluetooth 5.2
▪ Bluetooth Codec: AAC, SBC
▪ THX Spatial Audio: Only available on Windows® 10 64-bit (or higher)
BATTERY LIFE
▪ Up to 70 hours
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5. SETTING UP YOUR RAZER BLACKSHARK V2 PRO
CHARGING YOUR HEADSET
Connect your Razer BlackShark V2 Pro to a powered USB Type A port using the charging cable. For
best results, please fully charge your headset before using it for the first time. A depleted unit will
fully charge in about 3.5 hours.
CONNECTING TO YOUR HEADSET
A. To a PC via a wireless USB dongle (2.4 GHz)
1. Plug the wireless USB dongle into any of the USB ports on your PC.
USB
Type A
3.5H
USB
Type C
Charging
Fully charged
0%
100%
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2. Press and hold the Power button until the status indicator briefly lights up in solid green to
power on the headset.
3. Wait until the status indicator briefly becomes static green, indicating that the headset is
connected to the wireless USB dongle
POWER ON
CONNECTING
CONNECTED
USB
Type A
secs.
2
Press and
hold
USB
Type A
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4. On your PC (if applicable), set the Razer BlackShark V2 Pro as the default Output and Input
device.
When using the headset with compatible devices, set the Razer BlackShark V2 Pro as the
default input and output device (if applicable).
B. To other devices via Bluetooth
1. While powered on, press and hold the Razer SmartSwitch / EQ button for 7 seconds to activate
pairing mode.
2. Activate Bluetooth on your device and select "Razer BlackShark V2 Pro (BT)" from the list of
devices found.
3. Wait until both devices are connected. The status indicator will briefly show solid blue to
indicate that the headset is now connected to your device.
Razer BlackShark V2
Pro
Razer BlackShark
V2 Pro
Razer
BlackShark V2
Pro (BT)
secs.
7
PAIRING
Press and
hold
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PERSONALIZE YOUR EXPERIENCE
Razer Synapse (PC)*
Use the Razer Synapse app to customize your headset's EQ, toggle Do Not Disturb to block incoming
calls while gaming, enable mic noise cancellation, and fine-tune other advanced features for a
phenomenal audio experience that's genuinely yours.
Install Razer Synapse when prompted, or download the installer from razer.com/synapse.
Activate THX Spatial Audio*
Unleash the full potential of your Razer BlackShark V2 Pro by enabling 360° positional audio for a
natural and lifelike experience through Razer Synapse.
*Only available on Windows® 10 64-bit and above.
BLUETOOTH CONNECTED
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6. USING YOUR HEADSET
POWER BUTTON
Power ON / OFF
Power on the headset by holding the Power button until the status indicator is on and holding the
Power button again to turn it off. An audio prompt will help notify you when the headset is powered
on or off.
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The headset will power on using the last active audio source before power off.
Other functions
Other Power button functions are available when the headset is powered on with Bluetooth as the
audio source. These functions operate based on your device's current activity and may not apply to
certain devices.
Single press
Play/pause
Accept an incoming call or end the current call
POWER ON
POWER OFF
secs.
2
OR
Press and
hold
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Put a call on hold and accept an incoming call
End call and swap to on-hold call
Double press
Reject incoming call
Swap calls
Skip track
Triple press
Previous track
While powered off, press and
hold for 5 seconds
Activate Bluetooth pairing mode
STATUS INDICATOR
The status indicator will show the connection and battery status when the headset is unplugged and
powered on. While in use, you'll hear a voice prompt when the headset needs to be recharged; during
such time, the indicator will continue showing the battery level until you charge the headset.
RAZER SMARTSWITCH / EQ BUTTON
Switching between EQ Profiles and Presets
Switch between Standard EQ profiles to use presets designed for an all-around immersive experience
and Esports EQ profiles to use pro-tuned FPS audio presets that provide the ultimate competitive
edge. To switch between Standard EQ and Esports EQ profiles (and vice versa), press and hold the
Razer SmartSwitch / EQ button for 3 seconds.
Indicator
Prompt
Battery level
Voice
Low
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By default, the headset is set to Standard EQ profiles. A voice prompt will be heard as you switch
between EQ profiles.
Each profile has a different set of presets for you to choose from. To cycle through an active EQ
profile's presets, press the Razer SmartSwitch / EQ button.
Standard EQ
Esports EQ
Game
Apex Legends
STANDARD EQ
ESPORTS EQ
OR
secs.
3
Press and
hold
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You can also use the Razer Synapse app to switch between EQ profiles and select preferred EQ
settings. Learn more about EQ profiles
Switching between audio sources
When powered on and connected to any audio source, double press the Razer SmartSwitch / EQ
button to switch between the wireless USB dongle and Bluetooth audio source or vice versa.
Using Bluetooth as the audio source will reconnect the headset to the last known device. Pairing
mode will be activated if no device is found.
Movie
Call of Duty
Music
CS:GO
Custom
Fortnite
Valorant
2x
Wireless USB dongle
(2.4 GHz)
Bluetooth
1x
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Enabling / Disabling Gaming Mode
While connected via Bluetooth, triple press the Razer SmartSwitch / EQ button, then hold the last
press for 2 seconds to activate Gaming Mode. Once enabled, the headset will function at a lower
latency, giving you real-time audio feedback while gaming. Repeat to disable gaming mode.
This feature is only available on Bluetooth connection. Keeping the headset within a very close
distance of the audio source is recommended for the best performance.
Reactivating Bluetooth pairing mode
You can also use the Razer SmartSwitch / EQ button to reactivate Bluetooth pairing mode. While
connected via Bluetooth, press and hold the Razer Smart Switch button for 7 seconds to reactivate
Bluetooth pairing mode and connect your device as needed to Razer BlackShark V2 Pro (BT).
secs.
2
3x
secs.
7
PAIRING
Press and
hold
Press and
hold
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Understanding Razer Smartswitch
With the Razer BlackShark V2 Pro simultaneously connected to a PC or gaming console (via wireless
USB dongle) and a mobile device (via Bluetooth), you'll be able to use the headset for
incoming/outgoing/conference calls from a connected Bluetooth device and switch back to the game
audio without removing the headset. The status indicator will briefly show static white to indicate
that the headset is connected to both audio sources.
The following behaviors below will help you understand how your headset responds to audio source
switching and incoming/outgoing/conference calls when your headset is connected to a Bluetooth
device and the wireless USB dongle:
Headset audio
Razer SmartSwitch behavior
Streaming via
wireless USB
dongle
▪ The headset will automatically switch to Bluetooth audio source for
incoming/outgoing/conference calls from your mobile device and resume
using the wireless USB dongle after each call.
You can deactivate automatic source switching for incoming calls by
enabling your headset's Do Not Disturb feature on the Razer Audio app.
▪ Audio from the connected mobile device will ONLY automatically stream on
the headset if no audio is present or streaming on the wireless USB dongle.
▪ Auto-pause on streamed audio when switching audio sources depends on
the app you're using (e.g., Spotify, Apple Music).
Streaming via
Bluetooth
▪ When you switch to the wireless USB dongle audio source, your headset will
remain connected to your mobile device via Bluetooth. However, the Razer
Audio app will disconnect from your mobile device.
▪ Auto-pause on streamed audio when switching audio sources depends on
the app you're using (e.g., Spotify, Apple Music).
Not streaming on
any audio source
Audio will play on the first audio source that streams audio.
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VOLUME CONTROL KNOB
Rotate the volume control knob to increase or decrease the volume.
RAZER HYPERCLEAR SUPER WIDEBAND MIC
Plug the Razer
TM
HyperClear Super Wideband Mic into the headphone and bend until it is parallel to
your mouth. Make sure the mic diaphragm is in front, and the air vent is facing away from your
mouth.
Increase
volume
Decrease
volume
Mic diaphragm
Air vent
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The recommended mic-to-mouth distance for optimal sound capture is 1.5 cm to 3 cm (0.59 in to
1.18 in).
MUTING / UNMUTING THE MICROPHONE
Press the mic mute button to mute or unmute the microphone.
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7. CONFIGURING YOUR RAZER BLACKSHARK V2 PRO VIA RAZER SYNAPSE
Internet connection is required for installation, updates, and cloud -based features.
Registering for a Razer ID account is recommended but optional. All listed features are
subject to change based on the current software version, the connected device(s), and
supported apps and software.
SYNAPSE TAB
The Synapse tab is your default tab when you first launch Razer Synapse. This tab allows you to
navigate the Dashboard subtab.
Dashboard
The Dashboard subtab is an overview of your Razer Synapse, where you can access all your Razer
devices, modules, and online services.
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Modules
The Modules subtab displays all installed and available modules for installation.
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AUDIO TAB
The Audio tab is the main tab for your Razer BlackShark V2 Pro. From here, you can customize your
device's settings to unleash its full potential. Changes made under this tab are automatically saved to
your system and cloud storage.
Sound
The Sound subtab is for switching between Stereo audio and THX Spatial Audio, setting and
customizing EQ profile and presets for specific games, adjusting the overall system volume or
individual volume of all active applications, and accessing Windows Sound properties.
Profile
A Profile is a data storage for keeping all your Razer peripherals' settings. By default, the profile name
is based on your system's name. To add, rename, duplicate, or delete a profile, simply press the
Miscellaneous button ( ).
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Stereo / THX Spatial Audio
Toggle between Stereo audio and THX Spatial Audio.
Audio Equalizer
Use Razer Synapse to switch between Standard EQ profiles for an all-around immersive experience
and Esports EQ profiles for pro-tuned audio profiles for competitive FPS games.
Game Profiles
Set a THX Spatial Audio or EQ preset to load automatically when a game is in the foreground. Click on
Add Games & Programs to manually add apps and set your preferred audio output for each.
Understanding THX Game Profiles
THX Game Profiles are custom-tuned profiles that enhance the existing sound design in your favorite
games. For THX Game Profile-supported games, the following modes are available in its
corresponding Audio Output dropdown options:
▪ THX Competitive Mode. Boosts enemy audio while reducing low-frequency sounds such as
explosions so you can hear their footsteps, reloads and other sound effects with greater
clarity.
▪ THX Environmental Mode. For truly realistic acoustics that reflect your surroundings and
localized enemy audio for better directional hearing.
For an updated list of THX Game Profile-supported games, visit razer.com/thx-spatial-
audio/game-list
Volume
Adjust the audio volume of the device. You may also access the Windows volume mixer of the current
playback device, where you can proportionally adjust the system's overall volume or individually
adjust the volume of each active application.
Sound Properties
Launches the Windows Sound Properties window where you can manage your system's sound
settings, such as modifying the playback and recording device settings, sound scheme, and default
communications activity.
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Enhancement
The Enhancement subtab is for customizing your audio system's incoming audio settings and
frequency response.
Do Not Disturb
Block calls from your mobile device (via Bluetooth) while connected to the wireless USB dongle.
This feature only works when the headset is connected to the wireless USB dongle and a mobile
device simultaneously.
Bass Boost
Enhance the low-frequency response to improve the bass output of your headset. When enabled, you
can adjust the bass output of the headset by adjusting the bass boost slider.
Sound Normalization
Enable Sound Normalization to adjust how much incoming audio will be reduced to avoid sudden and
unpleasant increases in volume from effects such as shouting or explosions.
Voice Clarity
Enhance the quality of incoming voice conversations by filtering the sound to improve its clarity and
volume.
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Mic
The Mic subtab enables you to change all outgoing mic audio settings.
Microphone
Control the mic volume and input for clearer mic audio or disable it entirely by toggling the
Microphone option.
Mic Volume
Adjust the microphone input or mute the mic.
Enhancements
Improve the quality of the mic input further by enabling any of the listed features below and adjusting
its intensity using its corresponding slider.
▪ Volume Normalization. Reduces the variation of loudness.
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▪ Vocal Clarity. Emphasizes the voice frequency.
▪ Mic Noise Cancellation. Suppresses environmental noise.
Mic Equalizer
Select any available mic equalizer preset that best fits your mic needs. Manually adjusting any
equalizer preset will automatically set it as a Custom preset.
Mic Monitoring (Sidetone)
Enable this setting to monitor the microphone's raw audio input through the headset with an
additional option to increase or decrease the audio monitoring volume.
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Power
The Power subtab allows you to set your device to enter sleep mode when idle for a certain amount
of time.
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PROFILES TAB
The Profiles tab is a convenient way to manage all your profiles and link them to your games and
applications.
Devices
View which games are linked to each device's profiles or which Chroma Effect is linked to specific
games using the Devices subtab.
You can import Profiles from your computer or the cloud through the import button ( ) or create
new profiles within the selected device using the add button ( ). To rename, duplicate, export, or
delete a profile, simply press the Miscellaneous button ( ). Each profile can be set to activate
when you run an application using the Linked Games option.
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Linked Games
The Linked Games subtab allows you to add games, view devices linked to games, or search for added
games. You can also sort games based on alphabetical order, last played, or most played. Added
games will still be listed here, even if they are not linked to a Razer device.
To link games to connected Razer devices or Chroma Effects, click on any game from the list, and then
click Select a device and its profile to launch automatically during gameplay to select the Razer
device or Chroma Effect it will link with. Once connected, you may click the Miscellaneous button (
) of the corresponding Chroma Effect or device to select a specific Chroma Effect or profile.
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SETTINGS WINDOW
The Settings window, accessible by clicking the ( ) button on Razer Synapse, enables you to
configure the startup behavior and display language of Razer Synapse, view the master guides of each
connected Razer device, or perform a factory reset on any connected Razer device.
General tab
The General tab lets you change the software's display language, startup behavior, theme, and on-
screen notifications. You may also manually sync your profiles to the cloud ( ) or view the master
guide of all connected Razer devices and installed modules.
Dashboard tab
Use the Dashboard tab to customize which Razer device recommendations based on your setup, and
the games you play will appear on the Dashboard.
Reset tab
The Reset tab allows you to perform a factory reset on all connected Razer devices with on-board
memory and/or reset Razer Synapse tutorials to acquaint yourself again with Razer Synapse's new
features on its next launch.
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All profiles stored on the selected device's on-board memory will be erased when you reset a
Razer device.
About tab
The About tab displays brief software information and copyright statement, and provides relevant
links for its terms of use. You may also use this tab to check for software updates, or as quick access
to Razer's social communities.
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8. SAFETY AND MAINTENANCE
SAFETY GUIDELINES
To achieve maximum safety while using your Razer BlackShark V2 Pro, we suggest that you adopt the
following guidelines:
Should you have trouble operating the device properly and troubleshooting does not work, unplug
the device and contact the Razer hotline or go to support.razer.com for assistance.
Don't take apart the device (doing so will void your warranty), and don't attempt to operate it under
abnormal current loads.
Keep the device away from liquid, humidity, or moisture. Operate the device only within the specific
temperature range of 0°C (32°F) to 40°C (104°F). Should the temperature exceed this range, unplug
and/or switch off the device to stabilize the temperature to an optimal level.
We recommend stretching the headset gently apart before placing them over your head to minimize
headband stress. However, please avoid overstretching the headset beyond its technical limits.
The device isolates external ambient sounds even at low volumes, resulting in lowered awareness of
your external surroundings. Please remove the device when engaging in activities requiring active
awareness of your surroundings.
Listening to excessively loud volumes over extended periods can damage your hearing. Furthermore,
legislation of certain countries permits a maximum sound level of 86db to affect your hearing for 8
hours a day. We, therefore, recommend that you reduce the volume to a comfortable level when
listening for prolonged periods. Please, take good care of your hearing.
MAINTENANCE AND USE
The Razer BlackShark V2 Pro requires minimum maintenance to keep it in optimum condition. Once a
month, we recommend you clean it using a soft cloth or cotton swab to prevent dirt buildup. Don't
use soap or harsh cleaning agents.
BATTERY WARNING
The Razer BlackShark V2 Pro contains a Li-ion rechargeable battery. In general, the life expectancy of
such batteries is dependent upon usage. If you suspect that the Li-ion rechargeable battery inside the
Razer BlackShark V2 Pro may be drained (has a low charge), try charging it.
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Caution: Don't open, mutilate, or expose to conducting materials (metal), moisture, liquid, fire, or
heat. Doing so may cause batteries to leak or explode, resulting in personal injury. Battery life varies
with usage.
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9. LEGALESE
COPYRIGHT AND INTELLECTUAL PROPERTY INFORMATION
©2023 Razer Inc. All rights reserved. Razer, the triple-headed snake logo, Razer logo, and "For
Gamers. By Gamers." are trademarks or registered trademarks of Razer Inc. and/or affiliated
companies in the United States or other countries. All other trademarks are the property of their
respective owners.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any
use of such marks by Razer is under license.
THX and the THX logo are trademarks of THX Ltd., registered in the U.S. and other countries.
Windows and the Windows logo are trademarks or registered trademarks of the Microsoft group of
companies.
Razer Inc. ("Razer") may have copyright, trademarks, trade secrets, patents, patent applications, or
other intellectual property rights (whether registered or unregistered) concerning the product in this
guide. Furnishing of this guide does not give you a license to any such copyright, trademark, patent or
other intellectual property right. The Razer BlackShark V2 Pro (the "Product") may differ from pictures
whether on packaging or otherwise. Razer assumes no responsibility for such differences or for any
errors that may appear. Information contained herein is subject to change without notice.
LIMITED PRODUCT WARRANTY
For the latest and current terms of the Limited Product Warranty, please visit razer.com/warranty.
LIMITATION OF LIABILITY
Razer shall in no event be liable for any lost profits, loss of information or data, special, incidental,
indirect, punitive or consequential or incidental damages, arising in any way out of distribution of,
sale of, resale of, use of, or inability to use the Product. In no event shall Razer's liability exceed the
retail purchase price of the Product.
GENERAL
These terms shall be governed by and construed under the laws of the jurisdiction in which the
Product was purchased. If any term herein is held to be invalid or unenforceable, then such term (in
so far as it is invalid or unenforceable) shall be given no effect and deemed to be excluded without
invalidating any of the remaining terms. Razer reserves the right to amend any term at any time
without notice.
