TAG-BMU-GCPS (09-19) 1
SERVICE AGREEMENT
Terms & Conditions
Administered by Warrantech Consumer Product Services, Inc. P.O. Box 1189 Bedford, TX 76095 Toll Free 1-800-228-2731
Thank you for purchasing the BrandsMart Extended Service Plan!
We hope You enjoy the added comfort and protection this Service Agreement provides. The information contained in this important terms and conditions document
(the “Service Agreement”, “Agreement”) is intended to be Your guide in knowing what is covered and how coverage works under Your Plan. If You ever need assistance
regarding Your Agreement, contact the Administrator at any time. Be sure to keep this Agreement document and Your Sales Receipt/Invoice together, as they will come
in handy when You have a Claim!
FOR FAST CLAIM SERVICE VISIT
www.MyProtectionPlan360.com/BrandsMart
DEFINITIONS
Throughout this Service Agreement, the following capitalized words have the stated meaning –
• “We”, “Us”, “Our”, “Obligor”, “Provider”: the party obligated to provide
service under this Service Agreement as the service agreement provider,
AMT Warranty Corp., 59 Maiden Ln, 43rd Floor, New York, NY 10038 (In
Florida: this Service Agreement is an agreement between You and WCPS of
Florida Inc., License No. 80202, 2200 Highway 121, Suite 100, Bedford TX
76021).
• “Administrator”: the party authorized by Us who is responsible for
administrating benefits to You in accordance with the terms and conditions
of this Service Agreement, Warrantech Consumer Product Services, Inc., P.O.
Box 1189, Bedford, TX 76095; 1-800-228-2731 (In Florida: this Service
Agreement is administered by WCPS of Florida, Inc., License No. 80202).
• “Retailer”: the party authorized by Us to sell this Service Agreement to You.
• “You”, “Your”: the purchaser of this Service Agreement (or person to whom
this Agreement was properly transferred) who is to receive the coverage
provided hereunder.
• “Covered Products”, “Products”: the eligible items that are covered under
this Agreement.
• “Plan”: Agreement that
You have selected and purchased, as confirmed on Your Sales
Receipt/Invoice.
• “Term”: the period of time in which the provisions of this Service Agreement
are valid, as indicated on Your Sales Receipt/Invoice.
• “Product Purchase Price”: the amount paid by You for the Covered Product;
excluding any applicable taxes and/or fees.
• “Sales Receipt/Invoice”: the receipt document (paper or e-mail) provided to
You as proof of Your Agreement purchase that confirms the Plan selected by
You, coverage Term, any applicable Deductible and the purchase date of this
Service Agreement.
• “Failure”: the mechanical or electrical breakdown of Your Covered Product
that results in it no longer being able to function as originally designed and
workmanship occurring during normal use of the Product, and NOT due to
normal wear and tear.
• “Power Surge”: damage to the Product resulting from an oversupply of
voltage to Your Product while properly connected to a surge protector
damages resulting from the improper installation or improper connection of
the Product to a power source.
• “ADH”: refers to accidental damage from handling; meaning, damage
directly resulting from unintentionally dropping the Covered Product (such
as a cracked screen) or spilling liquid onto it. ADH IS NOT AVAILABLE WITH
ALL PRODUCT TYPES.
• “Claim”: a request for service under the provisions of this Agreement sent by
You.
• “Deductible”: the amount You are required to pay, per Claim, prior to
receiving covered services under this Service Agreement (if any), as indicated
on Your Sales Receipt/Invoice.
TERRITORY
THIS SERVICE AGREEMENT IS VALID AND ELIGIBLE FOR PURCHASE IN THE FOLLOWING JURISDICTIONS ONLY: the contiguous United States of America, plus Alaska and
Hawaii. (NOTICE: all outlying U.S. territories, including but not limited to Puerto Rico, and all Canadian provinces/territories are expressly EXCLUDED.)
PRODUCT ELIGIBILITY
PRODUCT ELIGIBILITY REQUIREMENTS: In order to be eligible for any level of coverage under this Service Agreement, the item must:
✓ Be new or factory-refurbished, manufactured for use in the United States, and come with a valid U.S.
✓ Be solely intended for routine personal/residential use and NOT in a heavy commercial, industrial, rental, or educational institution capacity (UNLESS the
GRADE has been purchased and is confirmed on Your Sales Receipt/Invoice); and
✓ NOT be covered under any other insurance, warranty, guarantee and/or service contract providing the same benefits as outlined herein.
YOUR RESPO NSIBILITIES
PRODUCT PROTECTION: If damage or breakdown of the Product is suspected, You should promptly take reasonable precautions in order to protect against further
damage.
MAINTENANCE AND INSPECTIONS: If specified in the Product ual, You must perform all of the care, maintenance and
inspections for the Product as indicated. Proof of the completion of such maintenance, care and/or inspection services may be required at time of Claim.
IMPORTANT PRODUCT INFORMATION
In the event Your original Covered Product is ever exchanged by the manufacturer or Retailer, please call toll free 1-800-228-2731 as soon as possible to update Your coverage information
with the make, model, and serial number of the exchanged product. (NOTE: Your original Agreement Term does not extend in these cases)
AGREEMENT TE RM – EFFECTIVE DATE OF COVERAGE
COVERAGE under Your Plan becomes effective at different times; depending on whether Your Claim is: (a) a Failure that is still covered under the
warranty; (b) a Failure that is no longer covered under the warranty because it has expired; or (c) a covered occurrence that is NOT a defined Failure
(such as an ADH event, a Power Surge event, or Food Loss event).
1. Coverage for damages to Your Product resulting from a covered occurrence that is NOT a Failure (such as a Power Surge, ADH, or Food Loss event as applicable
to Your Plan) begins on Your Agreement purchase date (or Product delivery date, if different) and continues for the Term shown on Your Sales Receipt/Invoice.
2. Coverage for a defined FAILURE does not become effective until the manufacturer’s warranty has expired.
• If You purchased a DOP (date of purchase) Plan, upon expiration of the warranty, coverage for a defined Failure becomes effective and
continues for the remainder of the Term shown on Your Sales Receipt/Invoice.
TAG-BMU-GCPS (09-19) 2
• If You purchased an EXT (extension) Plan, upon expiration of the warranty, coverage for a defined Failure becomes effective and continues
for the Term shown on Your Sales Receipt/Invoice.
IMPORTANT DISCLOSURES REGARDING “WHAT IS COVERED”
In accordance with the AGREEMENT TERM-EFFECTIVE DATE OF COVERAGE provision outlined above, in the event of a covered Claim for an eligible Product this
Agreement provides for the services described in the “COVERAGE PLAN OPTION” section below, as applicable to Your purchased Plan and Covered Product(s).
IMPORTANT DISCLOSURES REGARDING “WHAT IS COVERED”: Coverage described in this Service Agreement will not replace or provide duplicative benefits during any
hat warranty is the sole responsibility of the manufacturer and will not be
ALL COVERAGE PROCLAIMED UNDER THIS SERVICE AGREEMENT IS EXPRESSLY SUBJECT TO THE
“LIMIT OF LIABILITY” AND “EXCLUSIONS” PROVISIONS. PLEASE READ THESE SECTIONS CAREFULLY.
About Repairs: Parts used for repairs may be new, used, refurbished or non-original manufacturer parts that perform to the factory specifications of Your original
Covered Product.
About Replacements:
About Reimbursements:
COVERAGE PLAN OPTIONS
(as indicated on Your Contract Purchase Receipt and applicable to You)
1. IF YOU DID NOT PURCHASE ONE OF THE SPECIFIC PLANS LISTED IN SECTION 2 BELOW, coverage under this Agreement provides for the labor and/or parts
necessary to repair Your Covered Product or at Our sole discretion a one time replacement or reimbursement for a one time replacement of Your original
Covered Product in lieu of such repair (the “REPAIR PLAN”).
2. IF YOU PURCHASED ONE OF THE SPECIFIC PLANS LISTED IN THIS SECTION, coverage under this Agreement provides for the following, as applicable to Your Plan
purchase:
A. LARGE APPLIANCES REPAIR PLAN: When purchased, this Plan provides for labor and/or parts required to repair the large appliance Product in the event of
a Covered Claim. At Our sole discretion, a one time replacement or reimbursement for the cost of a one time replacement may be provided in lieu of repairs.
PLUS:
• Food Loss (for refrigerator and/or freezer Covered Products ONLY): Coverage for food loss that directly results from a covered Claim. Benefit is provided
consecutive twelve-
month period. (It will help expedite the process if You provide a copy of Your purchase receipt(s) and/or a list of the spoiled items to the Administrator
when You file Your Claim for food loss.)
• Laundry/Cleaning Services (for washer and/or dryer Covered Products ONLY): Coverage includes reimbursement for laundering services if We are unable
to repair Your original Covered Product for a Covered Claim within 7 -site visit. You will be reimbursed up to
a maximum of $25.00 per qualified service repair. To receive reimbursement, You must have the Product repaired by a service center authorized by the
Administrator and submit a copy of the repair order, an itemized list of laundry expenses (i.e. dry cleaning and laundromat) incurred and applicable
proofs of payment for the laundry expenses.
B. SMALL APPLIANCE REPAIR PLAN: When purchased, this Plan provides for the labor and/or parts necessary to repair the small appliance Product in the event
of a covered Claim. At Our sole discretion, a one time replacement or reimbursement for the cost of a one time replacement may be provided in lieu of
repair.
• Covered Claims will receive carry-
C. FLAT PANEL TV REPAIR PLAN: When purchased, this Plan provides for the labor and/or parts necessary to repair the Covered Product and/or remote control
in the event of a covered Claim. At Our sole discretion, a one time replacement or reimbursement for the cost of a one time replacement may be provided
in lieu of repair. This Plan provides in-home service for televisions larger than 40”.
• covered Claims will receive in-
• covered Claims will receive carry in .
D. PROJECTOR TV REPAIR PLAN: When purchased, this Plan provides for the labor and/or parts necessary to repair the projector Product and/or remote control
in the event of a covered Claim. At Our sole discretion, a one time replacement or reimbursement for the cost of a one time replacement may be provided
in lieu of repair.
• ELIGIBLE PROJECTOR TVS INCLUDE: DLP rear projection TV, LCD rear projection TV, D-ILA rear projection TV, LCOS rear projection TV, and DLP projector;
all including associated remote control.
E. WATCH REPAIR PLAN: When purchased, this Plan provides for the necessary materials and labor costs to repair the watch Product to a usable and wearable
condition in the event of a covered Claim; provided, such is necessitated by during routine wear/normal use of the Product under the conditions for which
it was designed.
• Coverage also includes water damage and/or broken crystals resulting from accidental damage from handling.
• Covered components include crown, dial, hands, marker, and water resistant pressure mechanism.
• For smart watches or fitness band watches, coverage also includes the following:
− Damaged or Defective Buttons or Connectivity Ports: labor and/or parts required to repair damaged or defective buttons or connectivity ports
located on the Covered Product, when such damage / defect results in significant functional impairment of the Product.
− Defective Pixels: labor and/or parts required t
functionality.
F. FITNESS REPAIR PLAN: When purchased, this Plan provides for the labor and/or parts necessary to repair the fitness equipment Product in the event of a
covered Claim. At Our sole discretion, a one time replacement or reimbursement for the cost of a one time replacement may be provided in lieu of repair.
TAG-BMU-GCPS (09-19) 3
G. LAWN/GARDEN/POWER TOOLS/GENERATORS EQUIPMENT “EXT” REPLACEMENT PLAN (for Products with a Product Purchase Price of $399.99 or less):
When purchased, this Plan provides for a ONE-TIME replacement of Your original lawn/garden Product in the event of a Covered Claim. At Our sole discretion,
reimbursement for the cost of a one time replacement may be provided in lieu of a one time replacement.
H. LAWN/GARDEN/POWER TOOLS/GENERATORS EQUIPMENT REPAIR PLAN (for Products with a Product Purchase Price of $400.00 or more): When
purchased, this Plan provides for labor and/or parts required to repair Your lawn/garden/power tool/generator Product in the event of a Covered Claim. At
Our sole discretion, a one time replacement or reimbursement for the cost of a one time replacement may be provided in lieu of such repair.
I. HOME SECURITY AND HOME AUTOMATION REPAIR PLAN: When purchased, this Plan provides for the labor and/or parts necessary to repair Your Home
Security OR Home Automation Product in the event of a covered Claim. At Our sole discretion, a one time replacement or reimbursement for the cost of a
one time replacement may be provided in lieu of repair.
J. REPLACEMENT PLAN (for eligible Products with a Product Purchase Price of $499.99 or less): When purchased, this Plan provides for a one-time a one
time replacement of Your original Covered Product in the event of a covered Claim. At Our sole discretion, reimbursement for the cost of a one time
replacement may be provided in lieu of repair or a one time replacement. NOTICE: Coverage for damages from accidental damage from handling, and trip,
labor, or shipping charges are NOT COVERED under this Plan.
ADDITIONAL BENEFITS
(No separate election/purchase is required)
In addition to coverage for a defined Failure, this Agreement also provides for the following:
1. POWER SURGE:
2. “NO LEMON” GUARANTEE –
NOTE: ANY REPAIR SERVICES
NO LEMON GUARANTEE.
3. REINSTALLATION:
OPTIONAL COVERAGE UPGRADES
(For separate selection and additional purchase. Must be confirmed on Your Sales Receipt/Invoice)
A. ACCIDENTAL DAMAGE FROM HANDLING (ADH) UPGRADE:
• This Service Agreement does not provide coverage for ADH unless an “ADH” notation is shown on Your Sales Receipt/Invoice or ADH is included in Your
Plan description.
• Not all types of accidental damages are covered; be sure to read the “EXCLUSIONS” section carefully.
B. TV SCREEN DAMAGE UPGRADE:
C. COMMERCIAL/BUSINESS USE UPGRADE:
• Products used in a commercial or business capacity are NOT covered unless this optional coverage upgrade has been elected and is confirmed on Your
Sales Receipt/Invoice.
D. WORLDWIDE/EXPORT SERVICE UPGRADE:
•
• IMPORTANT: Coverage extended under Worldwide/Export Service does NOT include any shipping costs or on-site services
DEDUCTIBLE
HOW TO FILE A CLAIM
IMPORTANT: The submission of a Claim does not automatically mean that the damage to or breakdown of the Product is covered under Your Plan(s) and this
Agreement. In order for a claim to be considered, You have to contact the Administrator first for Claim approval and authorization number.
A. FOR REGULAR CLAIMS:
• Write down and keep Your Claim authorization number in a safe place that is easily accessible in case it is ever needed for future reference.
• Payment of any required Deductible will be collected by the Retailer or Administrator at this time.
B. FOR CLAIMS UNDER “WORLDWIDE/EXPORT SERVICE”:
TAG-BMU-GCPS (09-19) 4
ONLINE:
FAX:
US POSTAL MAIL:
NOTE: In the event the Agreement Term expires during time of an approved Claim, Your coverage will be automatically extended until the date in which the Claim in
progress has been fulfilled completely in accordance with the terms and conditions of the Agreement.
PLACE OF SERVICE
The following is determined at the Administrator’s sole discretion; as deemed appropriate for the particular problem Your Product is experiencing and based on the
explanation You provided when initiating Your Claim. All Claims submitted in accordance with this Agreement are handled individually; the place of service provision
that applies to one Claim may not necessarily apply to another Claim.
• In-Home/On-Site Service
• Carry-In Service
LIMIT OF LIABILITY
THE FOLLOWING APPLIES FOR EACH COVERED PRODUCT:
As determined by Us and in accordance with Your purchased Plan.
type
EXCLUSIONS (WHAT IS NOT COVERED)
AS RELATED AND APPLICABLE TO THE COVERED PRODUCT(S), THIS SERVICE AGREEMENT DOES NOT COVER ANY FAILURE, DAMAGE, REPAIRS OR LOSS IN
CONNECTION WITH OR RESULTING FROM:
A) A pre-existing condition known to You (“pre-existing condition” refers to a
condition that within all reasonable mechanical or electrical probability,
relates to the mechanical fitness of the Covered Product before this
Agreement was purchased;
B) Any Claim for service to or replacement of the Covered Product that has not
been prior authorized by the Administrator;
C) Any Claim related to cosmetic damage (meaning damages or changes to the
physical appearance of the Covered Product that does not impede or hinder
the normal operational function; such as scratches, abrasions, or changes in
color, texture, or finish) or structural imperfections, when such do not impair
the overall functionality of the Covered Product;
D) Damages caused by transit, delivery, redelivery, movement between
residences or storage performed by anyone other than a service
center/technician authorized by the Administrator;
E) Any item that has been confirmed by Our authorized servicer to have
removed or altered serial numbers;
F) Servicing of the Covered Product in association with a non-covered Claim;
G) Shipping or delivery charges associated with the initial purchase of the
Covered Product;
H) Costs associated with tearing down or refinishing of walls in order to reach
and/or evaluate the Covered Product;
I) Fortuitous events; including, but not limited to: environmental conditions,
exposure to weather conditions or perils of nature; collapse, explosion or
collision of or with another object; fire, any kind of precipitation, humidity,
lightning, dirt/sand, smoke, nuclear radiation, radioactive contamination,
riot, war or hostile action, governmental act, or internet or other
telecommunications malfunction;
J) Breakdown or damage that is covered under any other insurance, warranty,
guarantee and/or service contract providing the same benefits as outlined in
this Agreement;
K) Theft or mysterious disappearance, loss (unforeseen disappearance) or
vandalism of or to the Covered Product;
L) Rust, corrosion, warping, bending, animals (including pets), animal
inhabitation or insect infestation;
M) Any upgrades, attachments, accessories or peripherals, or any breakdown or
damage to or resulting from these items;
N) Any item that has been confirmed to be used in a commercial, business,
heavy industrial and/or educational institution capacity (UNLESS THE
“COMMERCIAL/ BUSINESS USE UPGRADE” OPTIONAL COVERAGE HAS BEEN
PURCHASED);
O) Any Claim related to accidental damage from handling (ADH), as defined in
the DEFINITIONS section (UNLESS THE “ACCIDENTAL DAMAGE FROM
HANDLING (ADH) UPGRADE” OPTIONAL COVERAGE HAS BEEN PURCHASED,
OR ADH IS INCLUDED IN YOUR PLAN DESCRIPTION);
P) Abuse (meaning, the intentional treatment of the Covered Product in a
harmful, injurious, malicious or offensive manner which results in its damage
and/or breakdown), neglect, negligence, misuse, intentional harm or
malicious mischief of or to the Covered Product;
Q) Any items that are consumer replaceable and designed to be replaced over
time throughout the life of the Product; including, but not limited to: fuses,
batteries, belts, bulbs, connectors, filters, bags and lint screens;
R) Any motorized or power-operated ground or aerial toys; including, but not
limited to: drones, helicopters, and radio-controlled toy vehicles;
S) Improper removal or installation of replaceable components, modules, parts
or peripherals and/or installation of incorrect parts;
T) Routine, periodic or preventative maintenance;
U) Adjustment, manipulation, modification, removal or unauthorized repairs of
any internal component/part of a Covered Product performed by anyone
other than a service center/technician authorized by the Administrator;
TAG-BMU-GCPS (09-19) 5
V) Lack of providing manufacturer’s recommended maintenance or operation/
storage of the Covered Product in conditions outside manufacturer
specifications, or use of the Covered Product in a manner that would cause
coverage under the manufacturer’s warranty to be voided, or use of the
Product in a manner that is inconsistent with its design or manufacturer
specifications;
W) Any kind of manufacturer recall or rework order on the Covered Product, of
which the manufacturer is responsible for providing, regardless of the
manufacturer’s ability to pay for such repairs;
X) Any service performed in conflict with the territory provision of this Service
Agreement (EXCEPT AS PRIOR AUTHORIZED BY THE ADMINISTRATOR AND
IN ASSOCIATION WITH WORLDWIDE SERVICE); AND
Y) IN ADDITION TO THE ABOVE, THE FOLLOWING SPECIFICALLY APPLY TO THE
“TV SCREEN DAMAGE UPGRADE” OPTIONAL COVERAGE ONLY:
(1) Damage or breakdown resulting from dropping the product or spilling
liquid onto it.
(2) Screen/monitor imperfections; including but not limited to: burned-in
images in LCD, LED or plasma screens caused by video games, prolonged
display of one or more video signals or operation of the Product with an
aspect ratio that is inconsistent with the manufacturer’s
recommendations.
Z) IN ADDITION TO THE ABOVE, THE FOLLOWING SPECIFICALLY APPLY TO
PRODUCTS COVERED UNDER THE “WATCH REPAIR PLAN”:
(1) Inherent product defects or flaws.
(2) Loss of diamonds, gemstones or other materials from bezel greater
than 0.10 carat.
(3) Repair or replacement of scratched crystals.
(4) Rolex brand watches.
(5) Any watch with an MSRP of $1,000 or greater.
(6) Cosmetic damage to the case, bracelet, band or strap.
(7) Cosmetic scratches and dents on non-silver tone stainless steel watch
bands.
(8) Screen imperfections, pixel burnout or other image failure caused by
the use of the product in a manner that is inconsistent with the
manufacturer’s specifications.
(9) Watch batteries.
(10) Water damage if used under conditions which exceed the
manufacturer’s water resistance guideline.
IMPORTANT: AS APPLICABLE TO YOUR COVERED PRODUCT, RESTORATION OR TRANSFER OF SOFTWARE AND/OR DATA, AND DATA RECOVERY SERVICES ARE
EXPRESSLY EXCLUDED UNDER THIS SERVICE AGREEMENT. WHEN AT ALL POSSIBLE, WE STRONGLY ENCOURAGE YOU TO BACK UP ALL SOFTWARE AND DATA ON A
REGULAR BASIS AND ESPECIALLY PRIOR TO SUBMITTING YOUR COVERED PRODUCT FOR SERVICING PURSUANT TO THE TERMS AND CONDITIONS OF THIS
AGREEMENT.
IF THE ADMINISTRATOR AUTHORIZES SERVICE FOR A CLAIM ON YOUR COVERED PRODUCT, AND IT IS THEN DETERMINED BY OUR AUTHORIZED SERVICE
CENTER/TECHNICIAN TO BE EXCLUDED UNDER THE TERMS AND CONDITIONS OF THIS AGREEMENT, OR RESULTS IN A “NO PROBLEM FOUND” DIAGNOSIS, YOU MAY
BE RESPONSIBLE FOR ALL REPAIR AND SHIPPING COSTS.
OUR RIGHT TO RECOVER PAYMENT
CANCELLATION
You may cancel this Agreement at any time by informing the Administrator orally or in writing of Your cancellation request. NOTICE: The following cancellation
provisions apply to the original purchaser of this Agreement only. NO CANCELLATION FEE APPLIES.
IF YOU CANCEL THIS AGREEMENT:
WE MAY ONLY CANCEL THIS AGREEMENT FOR:
PRIVACY AND DATA PROTECTION
(For any Covered Product that uses wireless data)
GENERAL PROVISIONS
1. Subcontract.
2. Waiver; Severability.
3. Notices.
TAG-BMU-GCPS (09-19) 6
INSURED AGREEMENT
RENEWABILITY
Renewability is determined at Our sole discretion and may not be available.
TRANSFERABILITY
Transferability is
permitted at Our sole discretion and may not be available. The CANCELLATION provisions apply to the original purchaser of this Service Agreement only.
ENTIRE AGREEMENT
SPECIAL STATE REQUIREMENTS
Regulation of service contracts varies based on state of purchase and Retailer location. Any provision within this Agreement that conflicts with the laws of the state
in which this Agreement was purchased (or where applicable, the state in which You are located), shall automatically be considered modified in conformity with
such enforceable laws and regulations, and the language set forth below for such state shall supersede any other provision within this Agreement to the contrary.
Alabama: AMT Warranty Corp. is the Provider under this Service Contract. HOW TO FILE A CLAIM - If You need to file a Claim under this Service Contract, You must
800-228-2731 or by visiting www.MyProtectionPlan360.com/BrandsMart. If You need authorization when the
www.MyProtectionPlan360.com/BrandsMart any time. Failure to obtain prior
CANCELLATION is amended as follows: Any refund may be credited to any outstanding balance of Your account and the
excess, if any, returned to You.
Arizona: LIMIT OF LIABILITY is amended as follows: in addition to that which is noted above, neither we nor the administrator nor the retailer shall be liable for any
incidental or consequential damages; including but not limited to: property damage, lost time, lost data, or lost income/wages resulting from the failure of or
damage to any covered product or component thereof, regardless of whether such failure or damage is covered under the provisions of this contract, or from delays
in service or the inability to render service, or resulting from the unavailability of repair or replacement parts/components/items or inability to provide exact match
replacement, or if the information provided by You cannot be verified as accurate or is found to be deceptively inaccurate; including any inherent product flaws.
EXCLUSIONS EXCLUSIONS (WHAT IS NOT COVERED)” section which occurred while owned
by You. "Pre-existing conditions" is amended to include: may not be excluded if such conditions were known or should reasonable have been known by Us or the
Retailer. CANCELLATION is amended as follows: The Provider may only cancel this Service Contract for fraud by You, material misrepresentation by You, nonpayment
by You or a substantial breach of duties by You relating to the covered property or its use. In no event will any claims incurred or paid be deducted from any refund.
Arkansas: HOW TO FILE A CLAIM - If You need to file a Claim under this Service Contract, You must obtain authorization by 800-228-2731
or by visiting www.MyProtectionPlan360.com/BrandsMart.
visiting www.MyProtectionPlan360.com/BrandsMart any time. Failure to obtain prior autho
California: Warrantech Consumer Product Services, Inc. (License No. SA-1) is the Service Contract Administrator and AMT Warranty Corp. (License No. SA-42) is the
Obligor for this Service Contract. COVERAGE PLAN OPTIONS Food Loss (for refrigerator and/or freezer Covered Products) and Laundry/Cleaning Services (for washer
and/or dryer Covered Products) coverages are NOT available to residents of California. CANCELLATION: is amended as follows: This Service Contract may be canceled
by the Service Contract holder for any reason, including, but not limited to, the Device covered under this Service Contract being sold, lost, stolen or destroyed. If You
decide to cancel Your Service Contract, and Your cancellation notice is received by the Administrator within thirty (30) days for a home electronic, or within sixty (60)
days for all other covered products, of the date You received the Service re Contract, and You have made no Claims against the Service Contract, You will be refunded
the full Service Contract price paid by You; or if You have made Claims against the Service Contract or Your Service Contract is canceled by written notice after thirty
(30) days for a home electronic, or after sixty (60) days for all other covered products, from the date You received this Service Contract, You will be refunded a prorated
amount of the Service Contract price paid by You, less any Claims paid.
Connecticut: This Service Contract is an agreement between the Obligor/Provider, AMT Warranty Corp., 59 Maiden Lane, 43rd Floor, New York, NY 10038, (866) 327-
5818 and You. In the event of a dispute with Administrator, You may contact The State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 06142-0816,
Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase or lease price of the Product, the cost of repair of the Product
and a copy of the warranty Service Contract. CANCELLATION is amended as follows: This Service Contract may be cancelled by the Service Contract Holder if the Device
covered under this Service Contract is returned, sold, lost, stolen or destroyed. GUARANTY is amended as follows: If We fail to pay or to deliver service on a claim within
sixty (60) days after proof of loss has been filed, or in the event You cancel this Service Agreement and We fail to issue any applicable refund within sixty (60) days after
cancellation, file a claim against the insurer, Starr Indemnity & Liability Company at 399 Park Avenue, 3
rd
Floor, New York, NY 10022 or by calling (855) 438-2390.
Florida: This Service Contract is between the Provider, WCPS of Florida, Inc. (License No. 80202) and You, the purchaser. The rates charged to You for this Service
Contract are not subject to regulation by the Florida Office of Insurance Regulation. CANCELLATION: is amended as follows: You may cancel Your Service Contract at
any time by informing the Administrator, WCPS of Florida, Inc. (License No. 80202) of Your cancellation request. In the event the Service Contract is canceled by You,
return of the premium shall be based upon one hundred (100%) percent of the unearned pro rata premium less any Claims that have been paid or less the cost of
repairs made on Your behalf. In the event the Service Contract is canceled by the Administrator or Provider, return of the premium shall be based upon one hundred
(100%) percent of the unearned pro rata premium less any Claims that have been paid or less the cost of repairs made on Your behalf.
Georgia: EXCLUSIONS Only unauthorized product repairs, modifications or alterations performed after the effective date of the Service Contract are excluded. The
"Pre-Existing Condition:" definition is deleted and replaced with: conditions that were caused by You or known by You prior to purchasing this Service Contract.
CANCELLATION is amended as follows: In no event will any claims incurred or paid be deducted from any refund. The Provider may only cancel this Service Contract for
fraud by You, material misrepresentation by You, or nonpayment by You. The lienholder may only cancel this Contract for non-payment if they hold a power of attorney.
Illinois: Covered items must be in place and in good operating condition on the effective date of coverage and become inoperative due to defects in materials or
workmanship after the effective date of this Service Contract. This Service Contract does not cover failures resulting from normal wear and tear.
Indiana: This Contract is not insurance and is not subject to Indiana insurance law. Your proof of payment to the issuing Retailer for this Service Contract shall be
considered proof of payment to the insurance company which guarantees Our obligations to You. EXCLUSIONS The "Pre-Existing Condition:" definition is deleted and
replaced with: conditions that were caused by You or known by You prior to purchasing this Service Contract. The GUARANTY section of this Contract is deleted and
replaced with: If We fail to perform or make payment due under this Contract within sixty (60) days after You request the performance or payment, You may request
the performance or payment directly from the insurer, Starr Indemnity & Liability Company, at (855) 438-2390 or 399 Park Avenue, 3
rd
Floor, New York, NY 10022.,
including any applicable requirement under the Contract that the Provider refund any part of the cost of the Contract upon cancellation of the Contract.
TAG-BMU-GCPS (09-19) 7
Kansas: COVERAGE PLAN OPTIONS Food Loss (for refrigerator and/or freezer Covered Products) and Laundry/Cleaning Services (for washer and/or dryer Covered
Products) coverages are NOT available to residents of Kansas.
Nevada: If You are not satisfied with the manner in which We are handling your claim, You may contact the Nevada Insurance Commissioner toll-free at (888)-872-
3234. CANCELLATION is amended as follows: In no event will any claims incurred or paid be deducted from any refund. We may cancel this Service Agreement within
seventy (70) days from the date of purchase for any reason. After seventy (70) days, We may only cancel this Service Agreement for nonpayment by You, fraud or
material misrepresentation by You, or a substantial breach of duties by You relating to the covered property or its use if it occurred after the effective date of the service
contract and it substantially and materially increase the service required under the service contract. If We cancel this Service Contract, You will be entitled to a pro-rata
refund of the unearned Service Contract fee, no cancellation fee shall apply, and We shall mail a written notice to You at the last known address held by Us at least
fifteen (15) days preceding the effective date of cancellation. The notice will state the effective date and the reason for the cancellation. If Your Service Contract was
financed, the outstanding balance will be deducted from any refund. EXCLUSIONS (WHAT IS NOT COVERED) – This Contract provides coverage that is excess over any
other applicable coverage. Only unauthorized product repairs, modifications or alterations performed after the effective date of the Service Contract, or damages
arising from such actions are excluded.
New Hampshire: In the event You do not receive satisfaction under this Service Contract, You may contact the New Hampshire Insurance Department at 21 South Fruit
Street, Suite 14, Concord, NH 03301, 603-271-2261.
New Mexico: CANCELLATION is amended as follows: We may cancel this Service Agreement within seventy (70) days from the date of purchase for any reason. After
seventy (70) days, We may only cancel this Service Agreement for nonpayment by You, fraud or material misrepresentation by You in obtaining the Service Contract or
in presenting a claim, or a substantial breach of duties by You relating to the covered property or its use if it occurred after the effective date of the service contract
and it substantially and materially increase the service required under the service contract. GUARANTY is amended to include: This service contract is insured by Starr
Indemnity & Liability Company. If the service contract provider fails to pay You or otherwise provide You with the covered service within sixty (60) days of Your
submission of a valid claim, You may submit Your claim to Starr Indemnity & Liability Company at (855) 438-2390 or 399 Park Avenue, 3
rd
Floor, New York, NY 10022..
If you have any concerns regarding the handling of your claim, you may contact the Office of Superintendent of lnsurance at 855-427-5674.
North Carolina: CANCELLATION is amended as follows: We may only cancel this Service Contract for non-payment of the purchase price of the Service Contract or a
direct violation of the Service Contract by You.
Oklahoma: The Service Warranty Association is AMT Warranty Corp., 59 Maiden Lane, 43rd Floor, New York, NY 10038, (866) 327-5818, Oklahoma Identification
#44198980. This is not an insurance contract. Coverage afforded under this service warranty is not guaranteed by the Oklahoma Insurance Guaranty Association. The
CANCELLATION section of this Contract is deleted in its entirety and replaced with the following: You may cancel Your Service Contract at any time by informing Us or
the Administrator. If You cancel this Service Contract within the first thirty (30) days and no Claim has been authorized or paid within the first thirty (30) days, We will
refund the entire Service Contract purchase price. If You cancel this Service Contract after the first thirty (30) days, or have made a Claim within the first thirty (30) days,
return of the Provider fee shall be based upon one hundred (100%) percent of the unearned pro-rata Provider fee less the actual cost of any service provided under the
Service Contract. If We cancel this Service Contract, return of the Provider fee shall be based upon one hundred (100%) percent of unearned pro-rata Provider fee less
the actual cost of any service provided under the Service Contract.
Oregon: This Service Contract is an agreement between the Obligor/Provider, AMT Warranty Corp., 59 Maiden Lane, 43rd Floor, New York, NY 10038, (866) 327-5818
and You. HOW TO FILE A CLAIM - 800-228-2731
or by visiting www.MyProtectionPlan360.com/BrandsMart.
visiting www.MyProtectionPlan360.com/BrandsMart CANCELLATION is amended to add: If
the purchase of this Contract was financed, any outstanding balance due to the finance company will be deducted from any due refund and paid to the finance company
instead of You. The refund amount paid to the finance company may be less than the Contract purchase price financed if claims have been paid by Us. NOTICE: As used
PRIVACY AND DATA PROTECTION-proprietary information.
South Carolina: If You have any questions regarding this Service Contract, or a complaint against the Obligor, You may contact the South Carolina Department of
Insurance at 1201 Main Street, Suite 1000, Columbia, South Carolina 29201, (803) 737-6160.
Texas: The Administrator is Warrantech Consumer Product Services, Inc., Service Contract Administrator No. 187. If You have any questions regarding the regulation of
the Service Contract Provider or a complaint against the Obligor, You may contact the Texas Department of Licensing & Regulation, 920 Colorado, P.O. Box 12157,
Austin, Texas 78711, (800) 803-9202. CANCELLATION section is amended as follows: You may return this Service Contract within thirty (30) days of the date of purchase
of this Service Contract. You may apply for reimbursement directly to the insurer if a refund or credit is not paid before the forty-sixth (46th) day after the date on
which the Service Contract is canceled.
Utah: The Provider/Obligor is AMT Warranty Corp., 59 Maiden Lane, 43rd Floor, New York, NY 10038, 866-327-5818. Coverage afforded under this Service Contract is
not guaranteed by the Property and Casualty Guaranty Association This Service Contract or warranty is subject to limited regulation by the Utah Insurance Department.
To file a complaint, contact the Utah Insurance Department. HOW TO FILE A CLAIM - If You need to file a Claim under this Service Contract, You must obtain authorization
800-228-2731 or by visiting www.MyProtectionPlan360.com/BrandsMart.
is closed, You may obtain prior authorization by visiting www.MyProtectionPlan360.com/BrandsMart at any time. Failure to obtain prior authorization may result in
CANCELLATION section is amended as follows: We may only cancel this Service Contract for material misrepresentation by You, nonpayment by You or
a substantial breach of contractual duties by You relating to the covered property or its use. If We cancel this Service Contract for material misrepresentation or a
substantial breach of contractual duties, such cancellation will be effective thirty (30) days after mailing of notice. If We cancel this Service Contract for non-payment,
such cancellation will be effective fifteen (15) days after the mailing of notice. The notice will state the effective date and the reason for the cancellation.
Virginia:
If any promise made in the contract has been denied or has not been honored within 60 days after your request, You may contact the Virginia Department of
Agriculture and Consumer Services, Office of Charitable and Regulatory Programs at http://www.vdacs.virginia.gov/food-extended-service-contract-providers.shtml to file
a complaint.
Washington: HOW TO FILE A CLAIM - 800-228-
2731 or by visiting www.MyProtectionPlan360.com/BrandsMart.
by visiting www.MyProtectionPlan360.com/BrandsMart EXCLUSIONS We shall not
EXCLUSIONS (WHAT IS NOT COVERED)” section which occurred while owned by You. GUARANTY is
amended to include: A contract holder is entitled to apply directly to Starr Indemnity & Liability Company, at 399 Park Avenue, 3
rd
Floor, New York, NY 10022 for refund,
payment or performance due.
Wisconsin: THIS CONTRACT IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER OF INSURANCE.
DEFINITIONS CANCELLATION is deleted and replaced as
follows: You may cancel this Service Contract at any time. If this Service Contract is canceled within thirty (30) days of the date of purchase and no Claims have been
paid, the Administrator shall return one hundred percent (100%) of the purchase price paid and the Service Contract shall be void. The right to void the Service
Contract applies only to the original purchaser of the Service Contract. If the refund is not paid or credited within thirty (30) days after return of the Service Contract
to Us, We shall pay a ten percent (10%) per month penalty of the refund amount outstanding, which We shall add to the amount of the refund.
For service Contracts canceled subsequent to the period stated in the preceding paragraph or if a Claim has been made under this service Contract within such
period, We shall refund one hundred percent (100%) of the unearned pro rata Provider fee, less any Claims paid. If You request cancellation due to a total loss of
TAG-BMU-GCPS (09-19) 8
Your Product which is not covered by a replacement under the terms of Your Service Contract, the Administrator shall return one hundred percent (100%) of the
unearned pro-rata Service Contract Purchase Price paid, less Claims paid.
We may only cancel this Service Contract for material misrepresentation by You, nonpayment by You or a substantial breach of duties by You relating to the covered
property or its use. If We cancel for any reason other than nonpayment, then We shall refund one hundred percent (100%) of the unearned pro rata Provider fee,
less any Claims paid. If We cancel this Service Contract, We shall mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation.
The notice shall state the effective date of the cancellation and the reason for the cancellation.
Unauthorized repairs may not be covered.
GUARANTY is deleted and replaced as follows: Our obligations under this Service Contract are insured under a service contract reimbursement insurance policy.
Should We fail to pay any Claim or fail to replace the Product covered under this Service Contract within sixty (60) days after You provide proof of loss or, in the event
You cancel this Service Contract and We fail to refund the unearned portion of the Service Contract Purchase Price or, if the Provider becomes insolvent or otherwise
financially impaired, You are entitled to make a direct Claim against the insurer, Starr Indemnity & Liability Company, at (855) 438-2390 or 399 Park Avenue, 3
rd
Floor,
New York, NY 10022 for reimbursement, payment or provision of this Service Contract.
