Original March 2003 (Amended May 2007 & June 2014) Page 1 of 4
DEPARTMENT OF PROFESSIONAL & FINANCIAL REGULATION
OFFICE OF PROFESSIONAL AND OCCUPATIONAL REGULATION
MAINE REAL ESTATE COMMISSION
REAL ESTATE TRANSACTIONS
OFFERS/COUNTER OFFERS GUIDELINES
Approved June 2014
Guiding Principles Seller/Buyer Client
Communicate early and often
When taking a listing or entering into a buyer representation
agreement the agent should explain to the client how offers and
counter offers are handled and the possibility of multiple offers.
The agent advises – the client
decides
The decisions about how offers will be presented, negotiated and
ultimately accepted or rejected are made by the client – not the agent.
All offers must be communicated and agent must keep client
informed of stated interest in property.
Offers and counter offers in
writing
Offers and counter offers should be in writing to ensure that the
terms, time frames and legal obligations of the parties are understood.
Written counter offers should include a specific time period for
acceptance. Withdrawal of a written offer or counter offer should be
made in writing.
Terms of offers and counter
offers are confidential
The terms of offers and counter offers may not be disclosed by agent
without the prior written consent of both the seller and buyer.
Disclosing that a full price offer has been made is disclosing a term
and is a violation.
The existence of an offer
is not confidential
Disclosing that an offer has been made or that an offer may be
received is not confidential information.
Full-price offer does not
obligate the seller to accept the
offer
Listing property for sale is an invitation from the seller for buyers to
make offers. The seller is not obligated to sell the property even if a
buyer makes a full price, cash offer.
No priority to offers
The first or highest offer made does not bind or otherwise limit the
seller to act upon that offer before considering any other offers.
Agent communication
Agents should make reasonable efforts to keep cooperating brokers
informed, consistent with client’s instructions.
Agents are not attorneys
Agents should advise clients to seek legal counsel from attorneys
regarding any questions about the legal status of an offer or contract.
Original March 2003 (Amended May 2007 & June 2014) Page 2 of 4
The Seller Client An informed seller will be ready to make the right decision when an offer
or multiple offers are received.
When taking the listing:
Discuss seller’s motivation for selling.
Discuss impact of current market conditions, i.e., season, types of financing,
length of time on market.
Review Guiding Principles (on page one).
Explain that multiple offers may be received and that the client decides
whether to disclose the existence of other offers to other agents and/or
buyers.
Confirm that decisions about how offers will be presented, negotiated and
ultimately accepted or withdrawn will be made by the seller – not the agent.
When the offer is
received:
Discuss the terms of the offer(s) if multiple offers, compare terms.
Inform seller of any other interest in the property.
Potential of other offers
Scheduled showings
Recent showings that may require follow-up.
Seller may instruct agent to keep the existence of offers or interest
confidential.
Seller’s options
one offer:
Accept, reject, counter, delay during time for acceptance, seek out other offer
or do nothing.
Explain pluses and minuses of each option – including the potential of a
buyer withdrawing an offer during a delay.
Seller’s options
multiple offers:
Accept one offer.
Reject all offers and encourage “best” offers.
Counter one offer (may withdraw counter, in writing, prior to acceptance) –
do not inform other buyers.
Delay during time for acceptance.
Alert one or more buyers that they are in a multiple offer situation.
Reject all offers.
Do nothing.
Consider the pluses and minuses of each option – delaying or inviting all
buyers to make their “best” offer may produce better offer(s) or may
discourage buyers who may withdraw.
Original March 2003 (Amended May 2007 & June 2014) Page 3 of 4
The Buyer Client An informed buyer will be ready to make the right decision when making an offer.
When entering into a buyer
agent agreement:
Discuss buyer’s motivation for purchasing.
Discuss current market conditions, i.e. season, types of financing, average
length of time for properties on the market.
Review Guiding Principles (on page one).
Explain that multiple offers may be made on one property. In those
situations, only one offer may result in a sale and one (or more) buyer(s)
may be disappointed.
Explain that buyer agent may have more than one client interested in the
same property. In those situations, buyer agent will notify all clients who
have expressed an interest in the property of any other interest and/or that
an offer has been made.
Explain that seller is not obligated to acknowledge, counter or reject an
offer and may inform other buyers of existence of an offer or may do
nothing.
Confirm that decisions about how offers will be negotiated and presented
or withdrawn will be made by the buyer – not the agent.
When the offer is made
discuss with buyer the
possibility of multiple
offers:
Initial offer may be the only opportunity to buy.
Inform buyer of any other interest in property buyer agent is aware of,
even if from other clients of buyer agent who have expressed an interest in
the property. Remind buyer client that buyer agent will notify those other
clients that an offer has been made (terms and conditions remain
confidential).
There is no requirement that the buyer be informed by the seller or listing
agent of the existence of other offers.
Seller has the right to negotiate with only one buyer at a time and not
reveal this to other buyers.
The agent may not disclose the terms of buyer’s offer but the existence of
the offer may be communicated to other buyers.
Seller may accept an offer on terms other than the price.
All buyers may be notified to present their bestoffer buyer may choose
to:
make different offer
leave original offer
withdraw offer in writing if period for acceptance is current
do nothing.
Original March 2003 (Amended May 2007 & June 2014) Page 4 of 4
Offers and Counter Offers FAQ’s (Customer Status)
A customer is a buyer or seller not represented by a real estate licensee in a transaction.
1. What should I expect when I make or receive an offer?
Offers, counter offers or withdrawal of an offer should be in writing;
Terms of offers and counter offers are confidential;
The existence of an offer is not confidential;
A full-price offer does not obligate seller to accept the offer;
There is no priority to offers.
2. I’m ready to make an offer. Who can prepare the offer for me?
The listing agent (the seller’s agent) or another licensee can perform ministerial acts* for a buyer such as filling
in the blanks on the company’s purchase and sale agreement
3. Can I ask the listing agent (seller’s agent) to tell me if other offers have been submitted to the seller?
You can ask, but the listing agent is not required to answer your question. The listing agent has fiduciary duties
to the seller client; the seller client may authorize the agent to inform you of the existence of other offers.
4. Can I ask a licensee for advice about offers I make or receive?
You can ask, but licensee may not provide advice to or counsel a customer.
*”Ministerial acts” means those acts that a real estate brokerage agency performs for a person who is not a
client and that are informative or clerical in nature and do not rise to the level of active representation on
behalf of the person.