How to Cancel Your Entire Trip in Concur

Under your My Trips section on the Concur home page, click More for the trip you

would like to cancel and then click Cancel this trip.

A Warning message will pop up advising that you are about to withdraw your request

and your entire reservation (including air, hotel, rental car and rail) will be cancelled.

Select OK if you wish to proceed in cancelling your reservation.

If your trip included a hotel reservation, you will need to agree to the hotel’s rate details

and cancellation policy. Select the checkbox and click Continue.

If your trip included a hotel reservation, you will receive a hotel-generated cancellation

number, which will be stored in your Trip Library. If your ticket is refundable, your ticket

will be voided or refunded, as applicable. If your ticket is non-refundable, and you

cancel it in accordance with the airline rules, a ticket credit will be retained that you can

apply to future trips.

and Reserve Flight page under Review Price Summary. Check the box to use the ticket

credit for the new reservation.

the reservation and any remaining amount will be charged to the department’s account.

If you have questions about cancellations, please call 877-454-8785.