ACM30122 Certificate III in Animal Care
Services
Release 1
ACM30122 Certificate III in Animal Care Services Date this document was generated: 17 July 2022
Approved Page 2 of 7
© Commonwealth of Australia, 2022 Skills Impact
ACM30122 Certificate III in Animal Care Services
Modification History
Release
Comments
Release 1
This version released with ACM Animal Care and Management
Training Version 6.0.
Qualification Description
This qualification describes the skills and knowledge required to work in a broad range of
roles in animal care facilities and services, including boarding/day care, breeding,
shelters/holding centres, pet grooming, pet sitting and other animal businesses.
Individuals in these roles perform a range of animal care tasks under broad direction which
involve discretion and judgement in handling animals, selecting and operating tools and
equipment, coordinating resources and problem solving. They are required to take
responsibility for their own work including, carrying out assigned tasks, compliance with
animal welfare, organising processes, solving problems and working to schedules.
The qualification allows for specialisation in:
Animal Care
Pet Grooming
Customer Service.
This qualification is suitable to be undertaken as an apprenticeship or traineeship pathway.
No licensing, legislative or certification requirements apply to this qualification at the time of
publication.
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
To achieve this qualification, competency must be demonstrated in:
17 units of competency:
7 core units plus
10 elective units.
ACM30122 Certificate III in Animal Care Services Date this document was generated: 17 July 2022
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© Commonwealth of Australia, 2022 Skills Impact
Elective units must ensure the integrity of the qualifications Australian Qualifications
Framework (AQF) alignment and contribute to a valid, industry-supported vocational
outcome. Electives can be chosen to provide a general qualification or a qualification with a
specialisation.
For the award of the Certificate III in Animal Care Services choose:
at least 9 units from the electives in Groups A to D
up to 1 unit from any currently endorsed Training Package or accredited course.
For the award of the Certificate III in Animal Care Services (Animal Care) choose:
at least 4 units from the electives in Group A
up to 6 units from the electives listed in Groups A to D (not already selected)
up to 1 unit from any currently endorsed Training Package or accredited course.
For the award of the Certificate III in Animal Care Services (Pet Grooming) choose:
all 6 units from the electives in Group B
up to 4 units from the electives listed in Groups A to D (not already selected)
up to 1 unit from any currently endorsed Training Package or accredited course.
For the award of the Certificate III in Animal Care Services (Customer Service) choose:
the following units from Group C:
ACMGEN205 Source and provide information for animal care needs
ACMGEN305 Provide advice on companion animal selection and general care
BSBOPS304 Deliver and monitor a service to customers
at least 1 more unit from the electives in Group C
up to 6 units from the electives listed in Groups A to D (not already selected)
up to 1 unit from any currently endorsed Training Package or accredited course.
Where two specialisations are completed, award of the qualification would read (for
example), Certificate III in Animal Care Services (Pet Grooming, Customer Service).
Core Units
ACMBEH301
Identify behaviours and interact safely with animals
ACMGEN303
Assess the welfare status of an animal
ACMGEN304
Promote positive wellbeing in self and others in animal
care workplaces
ACMGEN309
Provide basic animal first aid
ACMGEN315
Communicate effectively with clients and team members
ACMINF301
Comply with infection control policies and procedures in
animal care work
ACMWHS301
Contribute to workplace health and safety processes
ACM30122 Certificate III in Animal Care Services Date this document was generated: 17 July 2022
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© Commonwealth of Australia, 2022 Skills Impact
Elective Units
Group A Animal care
ACMBEH302
Provide enrichment for animals
ACMBEH404
Condition animal behaviour
ACMGEN302
Care for young animals
ACMGEN307
Maintain aquariums and/or aquascapes and aquatic
animals
ACMGEN308
Walk and exercise dogs
ACMGEN311
Maintain and monitor animal health and wellbeing
ACMGEN312
Provide nutritional requirements for animals
ACMGEN313
Carry out simple breeding procedures
ACMGEN314
Identify animal anatomy and physiology for animal care
work
Group B Pet grooming
ACMGRM201
Bath, dry and brush domestic dogs
ACMGRM303
Provide sanitary and hygiene grooms for companion
animals
ACMGRM304
Perform grooms on cross breed dogs
ACMGRM305
*
Groom dogs to meet breed style and coat requirements
ACMGRM403
Enhance companion animal coat and skin condition
ACMSPE316
Provide general care of domestic dogs
Group C Customer service
ACMGEN205
Source and provide information for animal care needs
ACMGEN305
Provide advice on companion animal selection and
general care
ACM30122 Certificate III in Animal Care Services Date this document was generated: 17 July 2022
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© Commonwealth of Australia, 2022 Skills Impact
ACMGEN306
Provide advice on aquatic animal selection and general
care
ACMGEN310
Provide reception services for an animal care facility
BSBOPS304
Deliver and monitor a service to customers
SIRRINV001
Receive and handle retail stock
SIRRMER001
Produce visual merchandise displays
SIRRMER003
Coordinate visual merchandising activities
SIRRRTF001
Balance and secure point-of-sale terminal
SIRXSLS002
Follow point-of-sale procedures
Group D General electives
ACMAIM204
Participate in companion animal rescue
ACMAIM311
Communicate with companion animal owners about
incident management processes
ACMAIM312
Perform companion animal rescue
ACMAIM313
Carry out casualty and post-rescue management of
animals
ACMARM301
Support veterinary activities in remote communities
ACMINF304
Promote environmental health and safety for companion
animals in remote communities
ACMSPE313
Provide general care of amphibians
ACMSPE314
Provide general care of birds
ACMSPE315
Provide general care of common native mammals
ACMSPE316
Provide general care of domestic dogs
ACMSPE317
Provide general care of domestic cats
ACMSPE318
Provide general care of fish
ACMSPE319
Provide general care of invertebrates
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ACMSPE320
Provide general care of mammals
ACMSPE321
Provide general care of non-venomous reptiles
ACMSPE322
Provide general care of rodents or rabbits
ACMSUS401
Implement and monitor environmentally sustainable
work practices
BSBESB305
Address compliance requirements for new business
ventures
BSBESB407
Manage finances for new business ventures
BSBFIN302
Maintain financial records
BSBINS302
Organise workplace information
BSBOPS404
Implement customer service strategies
BSBSTR301
Contribute to continuous improvement
BSBXTW301
Work in a team
HLTAID011
Provide First Aid
HLTPOP032
Monitor and maintain dog health in the community
Prerequisite requirements
Note: Units listed in the Prerequisite requirement column that have their own prerequisite
requirements are shown with an asterisk (*).
Unit of competency
ACMGRM305 Groom dogs to meet breed
style and coat requirements
Qualification Mapping Information
Code and title
current version
Code and title
previous version
Comments
Equivalence status
ACM30122
Certificate III in
ACM30121
Certificate III in
New units added as
electives in Group D
Equivalent
ACM30122 Certificate III in Animal Care Services Date this document was generated: 17 July 2022
Approved Page 7 of 7
© Commonwealth of Australia, 2022 Skills Impact
Code and title
current version
Code and title
previous version
Comments
Equivalence status
Animal Care Services
Animal Care Services
-General Electives
Links
Companion Volumes, including Implementation Guides, are available at VETNet: -
https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b75f4b23-54c9-4cc9-a5db-d3502d154103