ACM40310 Certificate IV in Companion Animal Services

ACM40310 Certificate IV in Companion

Animal Services

Revision Number: 1

ACM40310 Certificate IV in Companion Animal Services Date this document was generated: 27 May 2012

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ACM40310 Certificate IV in Companion Animal Services

Modification History

Not applicable.

ACM40310 Certificate IV in Companion Animal Services Date this document was generated: 27 May 2012

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Description

This qualification is the industry qualification for persons operating within a companion

animal organisation. It is highly recommended that whilst undertaking this qualification, the

learner should have access to a companion animal workplace through either paid employment

or substantial periods of work placement or work experience blocks.

Job roles

Job roles and titles covered by this qualification may include:

 Pet shop/aquarium manager

 Companion animal trainer/behaviourist

 Companion animal breeder

 Companion animal groomer

 Boarding kennel or cattery manager

 Animal shelter supervisor/manager

 Pet minding and exercise operator

 Mobile hydro-bathing operator.



Pathways Information

Pathways into the qualification

Pathways for candidates considering this qualification include:

 direct entry

 after achieving ACM30110 Certificate III in Animal Studies

 after achieving ACM30310 Certificate III in Companion Animal Services

 vocational training and/or work experience across a range of work settings.

This qualification is suited to Australian Apprenticeship pathways.

Pathways from the qualification

After achieving this qualification, candidates may undertake higher level study for further

pathway advancement.

Licensing/Regulatory Information

Licensing, Legislative, Regulatory or Certification Considerations

There is no direct link between this qualification and licensing, legislative and/or regulatory

requirements. However, an individual unit of competency may specify relevant licensing,

legislative and/or regulatory requirements.

Entry Requirements

Not applicable.

ACM40310 Certificate IV in Companion Animal Services Date this document was generated: 27 May 2012

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Employability Skills Summary

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

 applying numeracy skills to workplace requirements

 complete workplace documentation and records

 communicate with all team members in a professional manner

 demonstrate effective and appropriate documentation,

communication and interpersonal skills when dealing with

internal and external clients

 develop work instructions, specifications and procedures

 use a range of communication technologies to support work

operations.

Teamwork

 work cooperatively with people of different ages, gender, race

or religion

 liaise with and provide support to other team members

 demonstrate leadership skills

 identify and manage performance required to meet internal and

external customer needs in own work and teamwork

 maintain organisational processes and provide problem solving

support to others.

Problem solving

 investigate problem causes

 identify, rectify or report potential and actual problems

associated with work operations

 identify factors which may affect the service to be provided

 use material and operational knowledge to solve problems

 use numeracy skills to solve problems

 identify hazards and suggest control measures

 monitor animal welfare and safety practices in the workplace.

Initiative and enterprise

 assist in the implementation of continuous improvement

processes

 gather and analyse feedback on products, procedures and

services

 determine and act on situations requiring further information or

problem solving

 provide leadership in the workplace.

Planning and organising

 access, interpret and apply technical information

 analyse data and information to determine implications for work

operations

 participate in continuous improvement and planning processes

ACM40310 Certificate IV in Companion Animal Services Date this document was generated: 27 May 2012

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EMPLOYABILITY SKILLS QUALIFICATION SUMMARY

 identify hazards and implement appropriate hazard control

measures

 demonstrate time management skills

 source and prepare materials and resources and ensure

availability to support work operations

 schedule and sequence work to maximise safety and

productivity.

Self-management

 interpret and apply relevant Acts and regulations

 keep the work area clean and hygienic at all times

 monitor own work and work of team and identify and act on

any quality issues

 manage own time to meet deadlines

 implement and monitor workplace procedures and instructions.

Learning

 assess work data and information to identify areas for improved

performance

 be supportive, assertive and use interpersonal skills to

encourage workplace learning

 identify own training needs and seek skill development if

required

 implement learning activities as appropriate to ensure

achievement of specified work requirements

 gather feedback on own work to assess effectiveness in meeting

objectives and integrate information into own practice.

Technology

 use computer software applications effectively

 work with machines and workplace technology safely and

according to workplace standards

 help others use technology efficiently and safely

 ensure readiness, operational efficiency and safety of workplace

technology.

Packaging Rules

A total of thirteen (13) units of competency must be achieved as specified below.

 Complete three (3) CORE units

 Complete six (6) ELECTIVE units from Group A

 Complete four (4) ELECTIVE units from Group A and/or B.

ACM40310 Certificate IV in Companion Animal Services Date this document was generated: 27 May 2012

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CORE: Complete the following three (3) units

ACMCAS401A

Manage compliance in the companion animal industry

ACMGAS301A

Maintain and monitor animal health and wellbeing

ACMOHS401A

Maintain occupational health and safety processes

ELECTIVE

Group A: Complete six (6) units from the following list

ACMCAN311A

Care for young animals

ACMCAS402A

Manage and maintain aviaries and bird rooms

ACMCAS403A

Design, construct and maintain aquascapes

ACMCAS404A

Develop enrichment strategies for companion animals

ACMCAS405A

Purchase companion animal livestock

ACMCAS406A

Manage companion animal breeding

ACMCAS407A

Provide professional companion animal grooming

services

ACMCAS408A

Manage the operation of a mobile hydro-bathing facility

ACMCAS409A

Provide training advice to companion animal owners

ACMCAS410A

Conduct companion animal training classes

ACMGAS306A

Assist with conditioning animals

ACMSPE301A

Provide basic care of amphibians

ACMSPE302A

Provide basic care of birds

ACMSPE303A

Provide basic care of common native mammals

ACMSPE304A

Provide basic care of dogs

ACMSPE305A

Provide basic care of domestic cats

ACMSPE306A

Provide basic care of marine fish

ACMSPE307A

Provide basic care of freshwater fish

ACMSPE308A

Provide basic care of marine aquatic invertebrates

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ACMCAN311A

Care for young animals

ACMSPE309A

Provide basic care of terrestrial and freshwater

invertebrates

ACMSPE310A

Provide basic care of mammals

ACMSPE311A

Provide basic care of non-venomous reptiles

ACMSPE312A

Provide basic care of rodents and rabbits

ACMSUS301A

Implement and monitor environmentally sustainable

work practices

ACMVET411A

Prepare, deliver and review animal care education

programs

Group B: Complete four (4) units from within ACM10 or from any other nationally

endorsed Training Package or accredited course. Units selected must be aligned to

Certificate III, IV or Diploma and be relevant to work undertaken in the companion animal

services sector. Suggested units are:

BSBSMB403A

Market the small business

BSBSMB405A

Monitor and manage small business operations

BSBSMB407A

Manage a small team

BSBWOR402A

Promote team effectiveness

SIRXINV005A

Control inventory

SIRXMER004A

Manage merchandise and store presentation

TAADEL403A

Facilitate individual learning

TAADEL404B

Facilitate work-based learning