Change&Implementation&Plan&& & & &
&
&
2&
Insync&Su p p ly &C h ain &Manage m e n t&–&David&Rogers&
TABLE OF CONTENTS
!"#$%&%'%()#* " (+ , %" - # %. - / *0#%111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111%2&
1.1& TYPE&OF&CHANGE&............................................................................................................................&5&
1.2& REASON&FOR&THE&CHANGE&...............................................................................................................&5&
1.3& SCOPE&THE&CHANGE&........................................................................................................................&6&
1.4& WHERE&ARE&YOU&NOW?&..................................................................................................................&6&
1.5& WHERE&DO&YOU&WANT&TO&BE?&.........................................................................................................&6&
1.6& WHAT&ARE&THE&FIVE&(5)&CONCEPT&SHIFTS&REQUIRED&FOR&THIS&CHANGE&TO&OCCUR?&....................................&6&
1.7& CHECK&ORGANISATIONAL&CHANGE&READINESS&.....................................................................................&7&
!"#$%3%4%$/5"(.67/5!%8+%"-#%.-/*0#%111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111%9&
2.1& HOW&WILL&YOU&GET&THERE?&.............................................................................................................&7&
2.2& PROCESS&CHANGE&..........................................................................................................................&7&
2.3& PEOPLE&CHANGE&............................................................................................................................&8&
2.4& INFORMATION&SHARING&..................................................................................................................&8&
2.5& COST&OF&CHANGE&...........................................................................................................................&8&
2.6& RISK&ASSESSMENT&..........................................................................................................................&8&
!"#$%:%'%.-/*0#%/$$58/.-%111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111%;&
3.1& STAKEHOLDER&ANALYSIS&PYRAMID&....................................................................................................&9&
3.2& RESISTANCE&TO&CHANGE&................................................................................................................&11&
3.3& ROLE&OF&CHANGE&MANAGEMENT&TEA M&..........................................................................................&12&
!"#$%<%'%(=$ 7 #=#*" / " (8 *%!"5/ " #0(#!%11111111111111111111111111111111111111111111111111111111111111111111111111111111111111%&:&
4.1& ACTION&PLAN&..............................................................................................................................&13&
4.2& COMMUNICATIONS&PLAN&..............................................................................................................&13&
4.3& TRAINING&PLAN&...........................................................................................................................&14&
4.4& BUSINESS&SYSTEMS&PLAN& ................................................................ ..............................................&15&
4.5& RESISTANCE&PLAN&........................................................................................................................&15&
!"#$%2%4%)#>#78$=#*"%(=$7#=#*"/"(8*%$/.?/0#%+85%$58@#."%5#7#/!#%1111111111111111111111111111111%&A&
!"#$%A%4%5#>(#B%.-/*0#%!"5/"#0,%11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111%&9&
6.1& ONGOING&MONITOR&AND&REVIEW&..................................................................................................&17&
/$$#*)(.#!%111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111%&C&
COMMUNICATION&PLAN&........................................................................................................................&18&
RESISTANCE&MANAGEM ENT&PLAN&............................................................................................................&30&
COSTING&ESTIMATING&............................................................................................................................&44&