Desired Personal Traits
● Able to work collaboratively with the GM of the Midtown gym; great communication and
shared purpose will be critical for the success of the company
● Able to lead by example and inspire others to be their best
● Able to think creatively to bring new ideas and fresh energy to the company
● Demonstrate initiative with the ability to identify and solve problems
● Able to make executive decisions while keeping the company’s goals in mind
● Possess excellent verbal and written communication skills
● Have a professional appearance and manner with excellent customer service skills
● Be dependable, self-confident, mature, and able to work independently
● Have a positive attitude, be flexible, eager to learn, and willing to adapt to new
challenges and responsibilities
● Have strong organizational skills, ability to handle multiple projects at once, and manage
time effectively
● Willingness to occasionally work weekends, more than 5 days in a row, and exceed
more than 40 hours in a work week during busy intervals and to respond to
emergencies.
Responsibilities
Providing service with passion and integrity to our community and nurturing each individual are
at the core of our values and mission. We can only accomplish that if each crew member is fully
committed to this mission and the general manager is expected to lead their team to accomplish
these goals.
Culture, Risk Management, and Community
● Embody the company values and share them with employees and customers alike; train
new employees on culture and set expectations
● Promote a risk management attitude
● Coordinate, respond to, and follow up on incident reports
● Organize staff team building events
● Promote diversity among both Stone Age’s team and customers
● Resolve customer service complaints in a manner that enhances Stone Age’s reputation
in the market
● Maintain the company image by working with the marketing team to develop high quality
and professionally designed communication materials across all platforms – print ads,
web materials, social media content, and facility signage
● Promote the company by creating and maintaining local and national business
relationships and by sponsoring and/or participating in community events
● Assist the management team in developing programs, classes, workshops, and special
events
● Maintain and execute the yearly calendar of events with input from the management
team