SOLANO COUNTY IHSS
PROVIDER GROUP
ORIENTATION &
LIVESCAN APPOINTMENT
Presentation Revised January 2016
The Enrollment
Process
Register and watch videos
online
Attend the Group
Orientation
You are completing this
step now!
Pay for & Pass a DOJ
background check
(Livescan) –can be done here
today for $47
Have an approved IHSS
Recipient
Recipient must sign form
SOC 426A to hire you
and we will pay back to the
date the recipient hired
you
Once all these steps are
completed, it can take up
to 30 days to get your
initial timesheet.
We recommend you keep a
time log of hours worked
INFORMATION ABOUT
BEING AN IHSS PROVIDER
IHSS Caregivers in
Solano County are paid
$11.50 per hour
IHSS Caregivers are not
currently eligible for
paid sick leave,
vacation, or holiday pay
IHSS Caregivers are
paid twice per month by
the State after
timesheets are
submitted
It can take up to 30
days to get your initial
timesheets
Benefits
Currently
Available to
Solano County
IHSS Providers
Supplemental Health Plan
Includes Dental and Vision
Insurance for Provider only,
does not include family
members.
No premiums, but you may
have a co-pay when you go to
the doctor or dentist, may
coordinate benefits with other
health plans
Must work 65 hours per
month to be eligible
Safety Supplies
Latex gloves, masks, wipes
within certain limits. Call the
Public Authority 784-8200 to
request.
In Solano County, all IHSS Providers are represented by
SEIU 2015.
You may contact your union at: 1-800-MY-ULTCW
Union Regional Meetings are held every third Tuesday
of month From 5:30-7pm at the SEIU 1021 Office located
at: 2300 Boynton Ave. Suite 200, Fairfield, CA 94533
IHSS Timesheet
IHSS Timesheet
Timesheet – Showing Claimed
Filling out the
IHSS Timesheet
Filling out
the
Timesheet
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Use black ink only and numbers must be
readable.
Do not send any other documents with the
timesheet.
Extra writing on the timesheet can delay your
paycheck.
You will not be paid for hours claimed more
than the recipient’s authorized IHSS hours.
You and your recipient must sign and
date the back of your time sheet.
Do not fold or use correction tape on the
timesheet.
PAYROLL
REMINDERS
Address Change—To change your mailing
address, call or come to the lobby. We need
your signature to change your address. You
must change your address with us, not just
at the Post Office.
Continuing Providers—If you are already
enrolled as an IHSS Provider, and have been
hired by a new client and you need
timesheets, call or come to the lobby for a
Continuing Provider Packet. You will need to
provide your provider ID and your new
client’s name or case number.
Keep your paystubs! You need them to
apply for housing, benefits and credit.
Stay active on payroll. If you do not
submit at least one time sheet per year, you
become inactive and have to go through
enrollment all over again!
PAYROLL
HELP
Call the IHSS Timesheet Helpline
at 1-866-376-7066 to ask:
· Is my timesheet processed?
· Did my check get mailed out?
· About direct deposit and
garnishment.
Call the County Payroll
Information Line at (707)784-
8990 to ask any other questions
about payroll.
Drop In—You can also come to the
lobby at 275 Beck Avenue in
Fairfield. We can answer your payroll
questions in person, Monday – Friday
from 8 AM to Noon and 1 PM to 5 PM.
ANY QUESTIONS????
Solano County Health & Social Services
Older & Disabled Adults Services - IHSS
Determines eligibility for IHSS Program
Conducts initial intake and assessment
Determines number of authorized hours
and types of services
Handles payroll for IPs
Handles tax forms – W-2,
W-4, also worker’s comp.
707-784-8259 –Main Line
707-784-8990– Payroll
Public Authority Services
www.solanocounty.com/PA
Acts as “Employer of Record” for
collective bargaining and provides
health benefits and safety
supplies to IHSS caregivers
Provides access to training for
recipients and providers of IHSS.
This presentation is located at
this website under “training.”
Maintains a registry of providers
to refer to IHSS recipients by
referral only
707-784-8200
Who is The Employer
The Recipient
For the purpose of selecting,
hiring, supervision & termination
State of California IHSS
Provides services for: payroll,
Social Security, Worker’s
Compensation, Disability &
Unemployment
Public Authority
Administers benefits.
Collective bargaining with the
union.
Duties and Responsibilities
of an IHSS PROVIDER.
Domestic and Related Personal Care
Some things NOT covered
by the IHSS program.
IHSS only pays for specific
IHSS Authorized Tasks.
IHSS will NOT pay for the time
it takes the Provider to do
anything else.
This will be on the Provider’s own
time, which is NOT paid time.
Cannot work if….
Worker’s Compensation
You are NOT covered by Worker’s
Compensation for doing tasks that are
NOT Authorized.
If you are injured while performing an approved IHSS task,
you cannot work for any of your IHSS recipients. You may
be eligible for disability.
Immediately notify your recipients, and call the IHSS
Intake Line (707) 784-8259.
For Worker’s Compensation only, the STATE is your
employer. The State has contracted with York Risk Services
as the insurance carrier, and they will be the ones to pay
the claim.
You must go to an approved Worker’s Compensation doctor,
unless your physician has signed a pre-designation form.
Overtime Rules effective 2/1/2016
Effective 2/1/2016
IHSS Providers are
eligible for overtime
worked more than 40
per week within limits
Wait time for medical
appointments if
requested by your IHSS
consumer
Travel time in between
IHSS consumers, up to
7 hours per week
How much is overtime pay?
Overtime pay is
time-and-a-half
(1.5 times your
hourly rate).
In Solano County,
the current pay rate
is $11.50 per hour,
so the overtime rate
is $17.25 per hour
What are the Overtime Limits?
Beginning 2/1/16, each IHSS
consumer’s monthly
authorized hours will be
divided by 4 to determine
their maximum weekly
hours. Both the consumer
and provider will get a notice
and will need to ensure
weekly hours to do not
exceed this maximum.
If an IHSS provider is
working for more than one
consumer, the maximum
hours the provider may work
in one week is 66.
What
happens if a
Provider
works more
than the
weekly hours
allowed?
Providers will not be paid
for hours above the
monthly authorized hours
for each consumer
If overtime is not
normally approved on a
weekly basis, but a
consumer requires you to
work over 40 hours in one
week, approval of the
IHSS Social Worker is
required.
Failure to get approval will
result in the IHSS
Provider receiving a
violation. Violations can
result in suspension or
termination of a provider.
EXAMPLE 1
IS OVERTIME APPROVAL REQUIRED?
You work for a
consumer who is
approved for 25
hours per week.
They ask you to
work 30 hours this
week, and 20 hours
next week.
EXAMPLE 2
IS OVERTIME APPROVAL REQUIRED?
You work for a
consumer who is
approved for 38
hours per week.
They ask you to
work 42 hours this
week, and 18 hours
next week.
EXAMPLE 3
IS THIS OK?
You work for 2 consumers, 1
is your mother who you care
for 30 hours per week. The
other is a friend, who you
usually work for 36 hours
per week. Your friend asks
you to work 38 hours this
week instead of 36. She
tells you that since it isn’t
over 40 hours per week, it is
ok and she will adjust next
week.
What do you think?
Here’s why:
38 + 36 = 74 hours
What is Wait Time?
If an IHSS provider
accompanies the
IHSS consumer to a
doctor’s appointment
and is required to
wait for them, the
IHSS provider may
now be paid for that
time. Contact the
IHSS Social Worker
for approval.
What is Travel Time?
If an IHSS provider cares for
more than one consumer
and the IHSS consumers live
in different locations, IHSS
providers may be paid for
the time it takes them to
travel directly from
consumer 1 to consumer 2,
up to 7 hours per week.
Travel time is recorded on a
claim form, and in order for
a claim form to be sent, a
provider must complete the
SOC 2255 and return it to
the County. If you need one
of these forms, let us know.
OVERTIME
VIOLATIONS
1
st
- The Consumer
and Provider will get a
notice of the violation
with appeal rights
information
2
nd
– In addition to
notices, the provider
will have to attend a
one-time training
3
rd
– In addition to
notices, the provider
will be suspended for 3
months
4
th
– In addition to
notices, the provider
will be terminated.
They will have to re-
enroll in 1 year
FOR MORE
INFORMATION
Online Enrollment website: www.solanocounty.com/ihss
Public Authority website: www.solanocounty.com/pa
Enrollment Line: (707)784-8753
IHSS Main Line: (707)784-8259
State IHSS Timesheet Helpline: 1-866-376-7066
Solano County IHSS Payroll Line: (707)784-8990
