IHSS Provider Health Benefits
WHO QUALIFIES? Any IHSS Providers who are paid 80 or more hours per month may qualify
for medical, dental and vision coverage (it is all 3 coverages together, and there is no dependent
coverage available). To qualify, you must first complete and return an Enrollment Application.
An Application may be requested by calling 510-577-3551, or by completing and returning a
request postcard. All Applications must be received by the 10
th
of the month to be considered
for coverage in that same month.
COVERAGE BEGINS: Eligibility is dependent upon being issued 160 paid hours over two
consecutive months, with at least one paid hour in each month. Once you complete and return
an Application, it may take up to ninety (90) days for your coverage to begin. Once you have
successfully met the eligibility requirements for paid hours, we will mail you a confirmation letter
with your effective start date. Premium deductions are automatically withdrawn for the first
paycheck issued each month. If no deduction is taken, you will be invoiced directly. Failure to
pay premiums in a timely manner may result in termination of your health benefits coverage and
removal of your enrollment.
MAINTAINING COVERAGE: Once your coverage has started, you must continue to be paid 80
or more hours monthly for your coverage to continue. We refer to the date your check is issued,
which you may locate at the top of your paystub near the Recipient’s name, to determine which
month your paid hours will be credited. Those paid hours must show in the State’s payroll
database for you to get credit for those hours. Coverage is NOT based on hours “worked”, only
on hours PAID as shown in the State payrolling database.
LOSS OF COVERAGE: If you are paid fewer than 80 hours in one month, you will receive a Low
Hours Warning Letter, letting you know that you are at risk of losing your health benefits
coverage. This is a courtesy, allowing you the opportunity to manage any potential payroll issues
you may be having. If you are paid fewer than 80 hours for a second consecutive month,
however, you will be terminated from the health benefits. If you are terminated due to a change
in your hours, or a payroll error, your enrollment stays active in our database and you will be
covered again once you re-meet the initial coverage criteria of 160 paid hours over a two-month
period with at least one paid hour in each month.
If you feel you are having payroll issues, you must manage this directly with IHSS Payroll by calling
510-577-1877 or coming to the IHSS Lobby at 6955 Foothill Blvd, Suite 143 Oakland, CA 94605.
The Public Authority is unable to manage payroll issues.
HOW TO CANCEL: You may cancel your benefits at any time, however you must notify the
Public Authority by calling 510-577-3551 or provide written notification by the 10
th
of the month
to cancel by the last day of the current month, or your termination will take place on the last
day of the following month.
IHSS Provider Health Benefits - Coverage Information
COST: Your monthly premiums are automatically deducted from the first paycheck issued to
you each month. If you select the HMO dental plan, the monthly premium for all three coverages
is $20/month. If you select the PPO dental plan, the monthly premium for all three coverages is
$45/month. During the first five (5) months of coverage, you may elect to change your dental
plan choice. After the first five months, you will have to wait until annual dental open enrollment
which is effective May 1
st
annually. You will be invoiced directly if you are an Advanced Pay
Provider or any Provider who misses a premium deduction. Two or more months failure to pay
premiums will result in termination of coverage.
COVERAGE:
MEDICAL: The medical insurance is provided by Alameda Alliance for Health: 510-747-4567 in
an HMO Group Plan. This plan is for the IHSS Provider only, there is no dependent
coverage available.
Examples of Benefits and Co-Pays*:
o A primary care provider & preventative care visit: $10 co-pay for office visits
o Preventative health services: No co-pay
o X-rays & other diagnostic tests: No co-pay
o Inpatient Care: $100 per admission
o Family Planning: No co-pay
o Prescription Medications: $10 co-pay for generic or $15 for name brand
o Emergency Care: $35 co-pay, however co-pay is waived if admitted to hospital
o Specialty Care: $10 co-pay for Outpatient/Office visits/Physician Services
o Mental Health Services: $10 co-pay for Outpatient, $100 co-pay for Inpatient
Further details can be found at: www.alamedaalliance.org
DENTAL: Two dental plans are offered through Delta Dental and your selection determines
your overall monthly premium:
DeltaCare USA HMO 800-422-4234, wherein you may only visit dentists in the provider
network.
Delta Dental PPO 800-765-6003, wherein you may visit any dentist who takes your
coverage.
Further details can be found at: www.deltadental.com
VISION: The EyeMed Vision Plan 866-723-0514 includes:
o A regular eye exam, prescription eyewear lenses and frames
o Is easy to use, no card is needed, no claim forms, no hassles
o No application required. Your coverage will begin automatically when your medical
and dental coverages begin.
Further details can be found at: www.eyemedvisioncare.com
Alameda County
IHSS Provider
Health Benefits
Contact us Today! Public Authority Registry
Main: 510-577-3552 Consumers: 510-577-1980
Fax: 510-577-3579 Providers: 510-577-5694
www.ac-pa4ihss.org Training: 510-577-3554
Health Benefits Department TASC, COBRA Administrators
510-577-3551 800-422-4661
Alameda County IHSS
IHSS Intake: 510-577-1800
IHSS Payroll: 510-577-1877
Provider Employment Verification SEIU Local 2015
Fax: 510-577-1819 855-810-2015
Lobby:
6955 Foothill Blvd, Suite 143 Oakland, CA 94605
Suite 300
Mailing Address: