ManageEngine ServiceDesk Plus MSP – Installation Guide
Zoho Corporation Pvt. Ltd.
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Change Web Server Port
• Change Web Server Port on Windows
• Change Web Server Port on Linux
Change Web Server Port on Windows
Follow the steps given below to change the web server port where the ServiceDeskPlus - MSP server
will be running:
1. Go to <ServiceDeskPlus-MSP>\bin directory.
2. Execute the file changeWebServerPort.bat at command prompt as shown below:
C:\[ServiceDesk Plus - MSP
Home]\bin>changeWebServerPort.bat <new port number> <http
or https>
3. The web server port will be reset to the new port number that you have specified.
o HTTPS - To start the ServiceDeskPlus - MSP server in HTTPS mode.
o HTTP - To start the ServiceDeskPlus - MSP server in HTTP mode. By
default, executing the file as changeWebServerPort.bat <new port number> will
start the server in HTTP mode.
4. If the port number is occupied, you will be prompted to enter a different port number. If you do
not wish to enter a different port number then press N on your keyboard to exit the
application. Else press Y and enter a different port number that is unoccupied.
This change will be effected only when you restart the server. To connect to the ServiceDeskPlus -
MSP server after restarting, the new port number must be used.
Change Web Server Port on Linux
Follow the steps given below to change the web server port where the ServiceDeskPlus -MSP server
will be running:
1. Go to <ServiceDeskPlus- MSP>/bin directory.
2. Execute the file changeWebServerPort.sh at command prompt as shown below,
$ sh changeWebServerPort.sh <new port number> <http or
https>
3. The web server port will be reset to the new port number that you have specified.
o HTTPS - To start ServiceDeskPlus - MSP server in HTTPS mode.
o HTTP - To start ServiceDeskPlus - MSP server in HTTP mode. By default, executing
the file as changeWebServerPort.bat <new port number> will start the server in
HTTP mode.
4. If the port number is occupied, you will be prompted to enter a different port number. If you do
not wish to enter a different port number then press N on your keyboard to exit the
application. Else press Y and enter a different port number that is unoccupied.
This change will be effected only when you restart the server. To connect to the ServiceDeskPlus -
MSP server after restarting, the new port number must be used.