Verizon Router CR1000B User Guide

Verizon

Router

USER

GUIDE

Model CR1000B

CONTENTS

01 /

INTRODUCTION

 Package Contents 

 System Requirements 

 Features 

 Getting to Know Your

Verizon Router 

02 /

CONNECTING YOUR VERIZON

ROUTER

 Setting up Your Verizon

Router 

 Computer Network

Conﬁguration 

 Main Screen 

03 /

WIFI SETTINGS

 Overview 

 Basic Settings 

 Advanced Settings 

04 /

CONNECTED DEVICES

 Device Settings 

 Setting Parental

Controls 

 Universal Plug & Play 

TABLE OF CONTENTS

05 /

CONFIGURING ADVANCED

SETTINGS

 Security & Firewall 

 Network Settings 

 Diagnostics &

Monitoring 

 System 

06 /

TROUBLESHOOTING

 Troubleshooting

Tips 

 Frequently Asked

Questions 

07 /

SPECIFICATIONS

 General

Speciﬁcations 

 LED Indicators 

 Environmental

Parameters 

08 /

NOTICES

 Regulatory Compliance

Notices 

01 /

INTRODUCTION

1.0 Package Contents

1.1 System Requirements

1.2 Features

1.3 Getting to Know Your

Verizon Router

 / INTRODUCTION

Verizon Router lets you transmit and

distribute digital entertainment and

information to multiple devices in your

home/ofﬁce.

Your Verizon Router supports

networking using coaxial cables,

Ethernet, or Wi-Fi, making it one of the

most versatile and powerful routers

available.

PACKAGE CONTENTS

./ PACKAGE CONTENTS

Your package contains:

• Verizon Router

• Power adapter

• Ethernet cable, three meters (white)

./ SYSTEM REQUIREMENTS

System and software requirements are:

• A computer or other network device supporting Wi-Fi or wired

Ethernet

• A web browser, such as Chrome™, Firefox®, Internet Explorer 8®

or higher, or Safari® 5.1 or higher

./ FEATURES

Your Verizon Router features include:

• Support for multiple networking standards, including

– WAN – 10 Gigabit Ethernet

– LAN – 802.11 a/b/g/n/ac/ax, 10/2.5 Gigabit Ethernet and

MoCA 2.5 interfaces

• Integrated wired networking with 3-port Ethernet switch and

Coax (MoCA)

– Ethernet supports speeds up to 10 Gbps

PACKAGE CONTENTS, SYSTEM

REQUIREMENTS AND FEATURES

 / INTRODUCTION

– MoCA 2.5 LAN enabled to support speeds up to 2500 Mbps

over coaxial cable

• One Type-C USB 3.0 port

• Integrated Wi-Fi networking with 802.11a/b/g/n/ac/ax access

point featuring:

– backward compatible to 802.11a/b/g/n/ac

– 2.4 GHz 11ax 4x4

– 5 GHz 11ax 4x4

– 6 GHz 11ax 4x4

• Enterprise-level security, including:

– Fully customizable ﬁrewall with Stateful Packet Inspection

(SPI)

– Content ﬁltering with URL-keyword based ﬁltering, parental

controls, and customizable ﬁltering policies per computer

– Intrusion detection with Denial of Service protection against

IP spooﬁng attacks, scanning attacks, IP fragment overlap

exploit, ping of death, and fragmentation attacks

– Virtual server functionality; providing protected access to

internet services such as web, FTP, email, and telnet

– DMZ (demilitarized zone) host support of a network security

neutral zone between a private network and the internet

– Event logging

– Home Network Protection

– SIP ALG

FEATURES

– Static NAT

– Port forwarding

– Port triggering

– Access control

– Advanced Wi-Fi protection featuring WPA2 & WPA3 Modes

and MAC address ﬁltering

– Wi-Fi Multimedia (WMM) for Wi-Fi QoS (quality-of-service)

• Dual-stack network conﬁguration of IPv4 and IPv6

• DHCP server

• WAN interface auto-detection

• Dynamic DNS

• DNS server

• LAN IP and WAN IP address selection

• MAC address cloning

• QoS support (end to end layer 2/3) featuring: Dierentiated

Services (Diserv), 802.1p/q prioritization, and pass-through of

WAN-side DSCPs, Per Hop Behaviors (PHBs), and queuing to

LAN-side devices

• Secure remote management using HTTPS or Verizon app

• Static routing

• VPN (VPN pass through only)

• IGMP

• Daylight savings time support

 / INTRODUCTION

./ GETTING TO KNOW YOUR VERIZON ROUTER

1.3a/ FRONT PANEL

The Router Status LED will be solid

white when your Verizon Router is

turned on, connected to the internet,

and functioning normally.

Router Status LED

Condition Status LED Color Verizon Router

Normal WHITE Normal operation (50% solid)

Setup complete (solid)

Router is booting (soft blink)

System restart (fast blink)

BLUE Pairing mode (hard blink)

WPS pairing successful (fast blink)

GREEN Wi-Fi has been turned o (solid)

Issue(s) YELLOW No internet connection (solid)

RED Hardware/System failure detected (hard

blink)

Overheating (fast blink)

WPS pairing failure (fast blink)

Power OFF Power o

GETTING TO KNOW YOUR

VERIZON ROUTER

1.3b/ REAR PANEL

The rear panel of your router has a label that contains important

information about your device, including the default settings for the

Verizon Router’s Wi-Fi name (SSID), Wi-Fi password (WPA2 key),

local URL for accessing the router’s network settings, and network

settings password. The label also contains a QR code that you can

scan with your smartphone, tablet, or other camera-equipped Wi-Fi

device to allow you to automatically connect your device to your

Wi-Fi network without typing in a password (requires a QR code

reading app with support for Wi-Fi QR codes).

The rear panel has six ports; F-type coax, Ethernet LAN (three),

Ethernet WAN, and USB. The rear panel also includes a DC power

jack and a reset button.

 / INTRODUCTION

• WPS ButtonWPS Button - allows quick access to the Wi-Fi Protected Setup

(WPS) feature and pairing mode.

The WPS button is used to initiate Wi-Fi Protected Setup. This is an

easy way to add WPS capable devices to your Wi-Fi network. To

activate the WPS function, press and hold the WPS button located

on the rear of your Verizon Router for more than two seconds.

When WPS is initiated from your router, the Router Status LED

slowly ﬂashes blue for up to two minutes, allowing time to complete

the WPS pairing process on your Wi-Fi device (also known as a

Wi-Fi client). When a device begins connecting to your router using

WPS, the Router Status LED rapidly ﬂashes blue for a few seconds,

and then solid white as the connection completes.

If there is an error during the WPS pairing process, the Router

Status LED rapidly ﬂashes red for two minutes after the error

occurs.

Refer to the “Connecting A Wi-Fi Device Using WPS” on page 33

for more details. In addition, the Router Status LED also provides

a quick view of the operational state of the Verizon Router using

various colors as indicated in the chart above.

• Ethernet LANEthernet LAN - connects devices to your Verizon Router using

Ethernet cables to join the local area network (LAN). The three

Ethernet LAN ports:

– one 10GE LAN port is 100 Mbps, 1/2.5/5/10 Gbps

auto-sensing

– the other two 2.5GE LAN ports are 10/100 Mbps, 1/2.5 Gbps

auto-sensing

GETTING TO KNOW YOUR

VERIZON ROUTER

• Type - C USBType - C USB - provides up to 1000 mA at 5 VDC for attached

devices. For example, you could charge a cell phone.

• 10Gbps Ethernet WAN 10Gbps Ethernet WAN - connects your Verizon Router to the

internet using an Ethernet cable.

• Coax LANCoax LAN - connects your router to other MoCA devices using

a coaxial cable.

Warning: The coax port is intended for connection to Verizon

devices only. It must not be connected to any exterior or interior

coaxial wires not designated for Verizon devices.

• Reset ButtonReset Button - allows you to reset your router to the factory

default settings. To perform a soft reboot, press and hold the

button for at least three seconds. To reset your router to the

factory default settings, press and hold the button for at least

ten seconds.

• PowerPower - connects your Verizon Router to an electrical wall outlet

using the supplied power adapter.

Warning: The included power adapter is for home use only,

supporting voltages from 105-125 voltage in AC. Do not use in

environments with greater than 125 voltage in AC.

 / INTRODUCTION

1.3c/ REAR LIGHTED INDICATORS

LAN/WAN Ethernet

• Unlit – Indicates no Ethernet link or dims after 5 minutes idle

Left LED

• Solid yellow – Indicates less than 1 Gbps link

• Flash yellow – Indicates LAN/WAN activity. The trac can be in

either direction.

Right LED

• Solid white – Indicates 1/2.5/5/10 Gbps link

• Flash white – Indicates LAN/WAN activity. The trac can be in

either direction.

1.3d/ MOUNTING THE VERIZON ROUTER TO A WALL

For optimum performance, the Verizon Router is designed to stand

in a vertical upright position. Verizon does not recommend wall

mounting the Verizon Router. However, if you wish to mount your

Verizon Router, you can purchase a wall mount bracket from the

Verizon Accessories Store at

verizon.com/home/accessories/networking-wiﬁ

To mount your Verizon Router to a wall:

1. Select a mounting spot near a power outlet and the Ethernet

port of the device that provides internet on your premises.

GETTING TO KNOW YOUR

VERIZON ROUTER

2. Mark screw hole positions on the wall. Drill holes for the wall

anchors using a 1/4 inch (6.35 mm) drill bit.

3. Insert the anchors in the drilled holes and hammer until they

are ﬂush with the wall.

 / INTRODUCTION

4. Place the screws into the small holes of the bracket and

tighten the screws into your wall for securing the wall mount

bracket.

GETTING TO KNOW YOUR

VERIZON ROUTER

5. Align the mounting hole located on the bottom of the router

to the screw of the wall mount bracket.

 / INTRODUCTION

6. Rotate and align the router to the preferred position. While

using the hole in the mounting bracket, connect the Ethernet

cable providing internet to the router’s WAN port and other

cables as needed. Tighten the bracket screw to lock the

device in place.

GETTING TO KNOW YOUR

VERIZON ROUTER

7. To fasten the attached cables of the router, manage the

cables, then tighten the Velcro® strap with buckle.

02 /

CONNECTING YOUR

VERIZON ROUTER

2.0 Setting up Your Verizon Router

2.1 Computer Network

Conﬁguration

2.2 Main Screen

 / CONNECTING YOUR

VERIZON ROUTER

Connecting your Verizon Router and

accessing its web-based User Interface

(UI) are both simple procedures.

Accessing the UI may vary slightly,

depending on your device’s operating

system and web browser.

SETTING UP YOUR VERIZON ROUTER

./ SETTING UP YOUR VERIZON ROUTER

Before you begin, if you are replacing an existing router, disconnect

it. Remove all old router components, including the power supply.

They will not work with your new Verizon Router.

2.0a/ INSTALLATION INSTRUCTIONS

. CONNECT YOUR CABLESCONNECT YOUR CABLES

A. Connect the coax cable from the coax port on your

router to a coax outlet. (Required for Verizon TV; skip

for 5G Home installation)

• Separate subscription required for Verizon TV; not

available in all areas.

B. Connect the Ethernet cable from your router’s WAN

port to an Ethernet outlet. (Required for internet speeds

greater than 100 Mbps)

C. Connect the power cord to your router then to an

electrical outlet.

 / CONNECTING YOUR

VERIZON ROUTER

D. Router will take up to 10 minutes to update completely.

Move on when the front light is solid white.

2. CCONNECT YOUR DEVICESONNECT YOUR DEVICES

Wired or Wi-Fi? Your choice.Wired or Wi-Fi? Your choice.

WiredWired

A. Connect the Ethernet cable

to any LAN port on your

router.

B. Connect the other end to

your computer.

Wi-FiWi-Fi

A. Get the Wi-Fi name

and password o the

label on your router.

B. On your device, choose your

Wi-Fi name when it appears.

C. Enter the Wi-Fi password exactly as it is on your router

label.

SETTING UP YOUR VERIZON ROUTER

Wi-Fi NetworkWi-Fi Network

The Verizon Router has one Wi-Fi name supporting 2.4

and 5 GHz signals. 6 GHz can be enabled and included as

well with heightened security, WPA3. The Self-Organizing

Network (SON) feature lets your devices move between

these signals automatically for an optimized Wi-Fi

connection.

3. CCOMPLETE ACTIVATIONOMPLETE ACTIVATION

Activate your service by opening a web browser on your

computer and following the prompts.

2.0b/ CONFIGURE YOUR VERIZON ROUTER

1. Open a web browser on the device connected to your

Verizon Router network.

2. In the browser address ﬁeld (URL), enter:

mynetworksettings.com, then press the EnterEnter key on your

keyboard.

Alternately, you can enter: https://192.168.1.1

 / CONNECTING YOUR

VERIZON ROUTER

3. You may see a security message warning that Your Your

connection is not privateconnection is not private when you visit mynetworksettings.

com (https://192.168.1.1) for GUI management. To get to the

to 192.168.1.1 (unsafe) to 192.168.1.1 (unsafe) link.

4. The login screen will appear.

The ﬁrst time you access your Verizon Router, an Easy Setup

Wizard displays to help step you through the setup process.

5. On the Step 1: Please log in to your routerStep 1: Please log in to your router screen, enter

the password that is printed next to the Network Settings

Password on the label on the rear of your router. Click

ContinueContinue.

SETTING UP YOUR VERIZON ROUTER

6. The Change Wi-Fi nameChange Wi-Fi name screen displays. You can continue

with the default settings or customize them as needed. For

your protection, your Verizon Router is pre-set at the factory

to use WPA2 (Wi-Fi Protected Access II) encryption for your

Wi-Fi network. This is the best setting for most users and

allows the most devices to securely connect.

7. You can optionally set up the Guest Wi-FiGuest Wi-Fi network by

toggling the selection to OnOn. You can continue with the

default settings or customize them as needed.

 / CONNECTING YOUR

VERIZON ROUTER

8. You can optionally enable the 6 GHz Wi-Fi6 GHz Wi-Fi band by toggling

the selection to OnOn. Review the notiﬁcation that enabling

6GHz will modify the existing 2.4 & 5 GHz security from

WPA2 to WPA2/WPA3 and 6 GHz will be enabled using

WPA3. You can continue to use one Wi-Fi Name and

Password across all Wi-Fi bands.

The IoT Wi-Fi will also be enabled for any devices that do

not support WPA3, and this will use a unique Wi-Fi name and

password based on the default SSID & Password. Devices on

this Wi-Fi will be able to communicate with other devices on

the Primary network with no ﬁrewall restrictions separating

them.

9. Click ContinueContinue to review your settings.

10. The Apply Wi-Fi changesApply Wi-Fi changes screen is displayed. Review your

current settings. You may optionally save your settings

as an image on your device by selecting the button, Save Save

as Imageas Image. Click ApplyApply to save the Wi-Fi changes to your

Verizon Router.

SETTING UP YOUR VERIZON ROUTER

For your protection, your Verizon Router is pre-set at the

factory to use WPA2 (Wi-Fi Protected Access II) encryption

for your Wi-Fi network. This is the best setting for most

users and provides security.

11. Click ContinueContinue. The Apply Wi-Fi changesApply Wi-Fi changes screen appears.

You have an option of saving the Wi-Fi settings as an image

on your device by clicking the Save as imageSave as image button. After

you click Save as imageSave as image to save your Wi-Fi settings as

an image, click ApplyApply to save the Wi-Fi changes to your

Verizon Router.

 / CONNECTING YOUR

VERIZON ROUTER

Note: If you select Save as imageSave as image, the image ﬁle is saved to your

web browser’s download folder.

Important: If you are on a Wi-Fi device when setting up your

Verizon Router and changes are made to the Wi-Fi name or

password, then you will be disconnected from the Wi-Fi network.

When this occurs, review the Wi-Fi networks available and

choose the network name when it appears. Enter the Wi-Fi

password you have applied, and your device will reconnect to

the Verizon Router.

SETTING UP YOUR VERIZON ROUTER

The You’re all set up!You’re all set up! screen displays once your Verizon Router

veriﬁes the ﬁnal settings and has successfully connected to the

internet and is ready for use. You can click on Go to Network Go to Network

SettingsSettings to access the main screen of the Verizon Router.

If your Verizon Router is subsequently reset to the factory default

settings, the settings printed on the label will again be in eect.

If your Verizon Router fails to connect, follow the troubleshooting

steps in the Troubleshooting section of this guide.

 / CONNECTING YOUR

VERIZON ROUTER

./ COMPUTER NETWORK CONFIGURATION

Each network interface on your computer should either

automatically obtain an IP address from the upstream Network

DHCP server (default conﬁguration) or be manually conﬁgured with

a statically deﬁned IP address and DNS address. We recommend

leaving this setting as it is.

2.1a/ CONFIGURING DYNAMIC IP ADDRESSING

To conﬁgure a computer to use dynamic IP addressing:

WINDOWS 7/8

1. In the Control Panel, locate Network and InternetNetwork and Internet, then select

View Network Status and TasksView Network Status and Tasks.

2. In the View your active networks – Connect or disconnectView your active networks – Connect or disconnect

section, click Local Area ConnectionLocal Area Connection in the Connections Connections

ﬁeld. The Local Area Connection Status window displays.

3. Click PropertiesProperties. The Local Area Connection Properties

window displays.

4. Select Internet Protocol Version 4 (TCP/IPv4)Internet Protocol Version 4 (TCP/IPv4), then click

PropertiesProperties. The Internet Protocol Version 4 (TCP/IPv4)

Properties window displays.

5. Click the Obtain an IP address automaticallyObtain an IP address automatically radio button.

6. Click the Obtain DNS server address automaticallyObtain DNS server address automatically radio

button, then click OKOK.

COMPUTER NETWORK CONFIGURATION

7. In the Local Area Connection Properties window, click OKOK

to save the settings.

8. To conﬁgure Internet Protocol Version 6 (TCP/IPv6) to use

dynamic IP addressing, repeat steps 1 to 7. However for

step 4, select Internet Protocol Version 6 (TCP/IPv6) Internet Protocol Version 6 (TCP/IPv6) in the

PropertiesProperties option (refer to IPv6 section for Verizon Router

conﬁguration).

WINDOWS 10

1. On the Windows desktop, click on the StartStart icon. Select

SettingsSettings and click Network & InternetNetwork & Internet.

2. In the Network & Internet, click EthernetEthernet.

3. Select Network and Sharing CenterNetwork and Sharing Center. The View your basic View your basic

network information and set up connectionsnetwork information and set up connections window

displays.

4. In the View your active networksView your active networks, click EthernetEthernet in the

Connections Connections ﬁeld. The Ethernet StatusEthernet Status window displays.

5. Click PropertiesProperties. The Ethernet PropertiesEthernet Properties window displays.

6. Select Internet Protocol Version 4 (TCP/IPv4)Internet Protocol Version 4 (TCP/IPv4), then click

PropertiesProperties. The Internet Protocol Version 4 (TCP/IPv4)Internet Protocol Version 4 (TCP/IPv4)

PropertiesProperties window displays.

7. Click the Obtain an IP address automaticallyObtain an IP address automatically radio button.

8. Click the Obtain DNS server address automaticallyObtain DNS server address automatically radio

button, then click OKOK.

 / CONNECTING YOUR

VERIZON ROUTER

9. In the Local Area Connection Properties Local Area Connection Properties window, click OK OK to

save the settings.

10. To conﬁgure Internet Protocol Version 6 (TCP/IPv6) to use

dynamic IP addressing, repeat steps 1 to 9. However for

step 6, select Internet Protocol Version 6 (TCP/IPv6)Internet Protocol Version 6 (TCP/IPv6) in the

PropertiesProperties option (refer to IPv6 section for Verizon Router

conﬁguration).

MACINTOSH OS X

1. Click the AppleApple icon in the top left corner of the desktop. A

menu displays.

2. Select System PreferencesSystem Preferences. The System Preferences

window displays.

3. Click NetworkNetwork.

4. Verify that EthernetEthernet, located in the list on the left, is

highlighted and displays ConnectedConnected.

5. Click Assist MeAssist Me.

6. Follow the instructions in the Network Diagnostics AssistantNetwork Diagnostics Assistant.

2.1b/ CONNECTING OTHER COMPUTERS AND NETWORK

DEVICES

You can connect your Verizon Router to other computers or set top

boxes using an Ethernet cable, Wi-Fi connection (Wi-Fi), or coaxial

cable.

COMPUTER NETWORK CONFIGURATION

ETHERNET

1. Plug one end of an Ethernet cable into one of the open

Ethernet ports on the back of your Verizon Router.

2. Plug the other end of the Ethernet cable into an Ethernet

port on the computer.

3. Repeat these steps for each computer to be connected to

your Verizon Router using Ethernet. You can connect up to

three.

CONNECTING A WIFI DEVICE USING WPS

Wi-Fi Protected Setup (WPS) is an easier way for many devices

to set up a secure Wi-Fi network connection. Instead of manually

entering passwords or multiple keys on each Wi-Fi client, such as a

laptop, printer, or external hard drive, your Verizon Router creates a

secure Wi-Fi network connection.

In most cases, this only requires the pressing of two buttons – one

on your Verizon Router and one on the Wi-Fi client. This could be

either a built-in button or one on a compatible Wi-Fi adapter/card,

or a virtual button in software. Once completed, this allows Wi-Fi

clients to join your Wi-Fi network.

To initialize the WPS process, you can either press and hold the

WPS button located on the rear of your Verizon Router for more

than two seconds or use the UI and press the on-screen button.

You can easily add Wi-Fi devices to your Wi-Fi network using the

WPS option if your Wi-Fi device supports the WPS feature.

 / CONNECTING YOUR

VERIZON ROUTER

To access WPS using the user interface:

1. From the BasicBasic menu, select Wi-FiWi-Fi settings, then click

Wi-Fi Protected SetupWi-Fi Protected Setup.

2. Enable the protected setup by moving the selector to onon.

3. Use one of the following methods:

• If your Wi-Fi client device has a WPS button, press the

WPS button on your router for more than two seconds,

then click the start WPSstart WPS button in the Option 1Option 1 to start the

WPS registration process.

• If your client device has a WPS PIN, locate the PIN printed

on the client’s label or in the client documentation. Enter

the PIN number in the Enter PINEnter PIN ﬁeld. The Client WPS PINClient WPS PIN

ﬁeld is located in the Option 2Option 2 on the user interface.

• Click RegisterRegister.

COMPUTER NETWORK CONFIGURATION

• Alternatively, you can enter the router’s PIN shown on

this screen into the WPS user interface of your device, if

this PIN mode is supported by your Wi-Fi device.

4. After pressing the WPS button on your router, you have two

minutes to press the WPS button on the client device before

the WPS session times out.

When the WPS button on your router is pressed, the Router

Status LED on the front of your router begins ﬂashing blue.

The ﬂashing continues until WPS pairing to the client device

completes successfully. At this time, the Router Status LED

turns solid white.

If WPS fails to establish a connection to a Wi-Fi client

device within two minutes, the Router Status LED on your

router ﬂashes red for two minutes to indicate the WPS

pairing process was unsuccessful. After ﬂashing red, the

light returns to solid white to indicate that Wi-Fi is on.

Note: Wi-Fi Protected Setup (WPS) cannot be used if WPA3

security is enabled or SSID broadcast is disabled or if MAC

address authentication is enabled with an empty white list.

CONNECTING A WI-FI DEVICE USING A PASSWORD

1. Verify each device that you are connecting with Wi-Fi has

built-in Wi-Fi or an external Wi-Fi adapter.

2. Open the device’s Wi-Fi settings application.

 / CONNECTING YOUR

VERIZON ROUTER

3. Select your Verizon Router’s Wi-Fi network name (SSID)

from the device’s list of discovered Wi-Fi networks.

4. When prompted, enter your Verizon Router’s Wi-Fi password

(WPA2 or WPA3 key) into the device’s Wi-Fi settings.

Your router’s default Wi-Fi network name and password

are located on the sticker on the rear panel of your

Verizon Router.

5. Verify the changes were implemented by using the device’s

web browser to access a site on the internet.

6. Repeat these steps for every device that you are connecting

with Wi-Fi to your router.

COAX

1. Verify all coax devices are turned o.

2. Disconnect any adapter currently connected to the coaxial

wall jack in the room where your router is located.

3. Connect one end of the coaxial cable to the coaxial wall jack

and the other end to the coax port on your network device.

4. Power up the network device.

MAIN SCREEN

./ MAIN SCREEN

When you log into your router, the dashboard main page displays

the navigation menus of Basic and Advanced settings, Wi-Fi

settings, Devices, Parental Controls, and connection status, and

Basic quick links.

The conﬁguration options available via the left-hand main menu are

described in the following chapters:

• Basic Settings

– System - this chapter

– Wi-Fi - Chapter 3

– Devices - Chapter 4

• Advanced Settings - Chapter 5

 / CONNECTING YOUR

VERIZON ROUTER

2.2a/ SYSTEM

SYSTEM STATUS

To view the status:

1. Access the dashboard HomeHome page.

2. You can quickly view your router’s status by clicking

System\System Status System\System Status on the screen. This section displays

the status of your router’s local network (LAN) and

internet connection (WAN), ﬁrmware and hardware version

numbers, MAC Address, IP settings of Verizon Router and

Extender Mini(s) (if connected).

MAIN SCREEN

 / CONNECTING YOUR

VERIZON ROUTER

2.2b/ OPEN SOURCE SOFTWARE

To view:

From the BasicBasic menu, select SystemSystem from the left pane and

then click Open Source SoftwareOpen Source Software.

03 /

WIFI SETTINGS

3.0 Overview

3.1

Basic Settings

3.2 Advanced Settings

 / WIFI SETTINGS

Wi-Fi networking enables you to free

yourself from wires, making your devices

more accessible and easier to use.

You can create a Wi-Fi network,

including accessing and conﬁguring

Wi-Fi security options.

OVERVIEW

./ OVERVIEW

Your Verizon Router provides you with Wi-Fi connectivity using the

802.11a, b, g, n, ac or ax standards. These are the most common

Wi-Fi standards.

The Verizon Router contains 2.4 GHz, 5 GHz and 6 GHz Wi-Fi

bands, and the operation modes and speeds are listed as follows:

• 2.4 GHz

– Legacy operation mode: supports IEEE 802.11b/g/n with

maximum theoretical rate at 600 Mbps

– Compatibility mode: supports IEEE 802.11ax

• backward compatible with IEEE 802.11b/g/n/ac

• maximum theoretical rate up to 1.1 Gbps

• 5 GHz

– Legacy operation mode: supports IEEE 802.11a/n/ac with

maximum theoretical rate at 2.2 Gbps

– Compatibility mode: supports IEEE 802.11ax

• backward compatible with IEEE 802.11a/n/ac

• maximum theoretical rate up to 2.4 Gbps

• 6 GHz

– Operation mode: supports IEEE 802.11ax

– Maximum rate up to 4.8 Gbps

Note: 802.11a, 802.11b, and 802.11g are legacy modes and are not

recommended. Even one such device connected to the network

will slow your entire Wi-Fi network.

 / WIFI SETTINGS

The Wi-Fi service and Wi-Fi security are activated by default. The

level of security is preset to WPA2 encryption using a unique default

WPA2 key (also referred to as a passphrase or password) pre-

conﬁgured at the factory. This information is displayed on a sticker

located on the rear of your router.

Your router integrates multiple layers of security. These include

Wi-Fi Protected Access, and ﬁrewall.

./ BASIC SETTINGS

3.1a/ PRIMARY NETWORK

You can conﬁgure the basic security settings for 2.4 GHz, 5 GHz or

6 GHz of your Wi-Fi network.

BASIC SETTINGS

To conﬁgure the Primary Wi-Fi name & password and security

settings:

1. From the Basic Basic menu, select Wi-Fi Wi-Fi from the left pane and

then click Primary Network Primary Network.

2. To activate the Wi-Fi radio, move the selector to onon. If the

radio is not enabled, no Wi-Fi devices will be able to connect

to the home network.

3. If desired, enter a new name and password for the

Wi-Fi network or leave the default name and password that

displays automatically.

Note: The SSID is the network name. All devices must use the

same SSID.

4. To conﬁgure the Wi-Fi SecuritySecurity, click the setup button

and select WPA2 WPA2 or WPA3WPA3.

Caution: These settings should only be conﬁgured by

experienced network technicians. Changing the settings could

adversely aect the operation of your router and your local

network.

• Broadcast Wi-Fi network name (SSID)Broadcast Wi-Fi network name (SSID)

You can conﬁgure the Verizon Router’s SSID broadcast capabilities

to allow or disallow Wi-Fi devices from automatically using a

broadcast SSID name to detect your router Wi-Fi network.

– To enable SSID broadcasting, move the selector to onon.

SSID broadcast is enabled by default. The SSID of the Wi-Fi

network will be broadcast to all Wi-Fi devices.

 / WIFI SETTINGS

– To disable SSID broadcasting, move the selector to o. o. The

public SSID broadcast will be hidden from all Wi-Fi devices.

You will need to manually conﬁgure additional Wi-Fi devices

to join the Wi-Fi network.

• MAC AuthenticationMAC Authentication

You can conﬁgure your router to limit access to your Wi-Fi network

to only those devices with speciﬁc MAC addresses.

To set Wi-Fi MAC authentication:

1. To setup access control, click on the Edit listEdit list.

2. Select either:

• Access ListAccess List – allows the listed devices to access the Wi-Fi

network.

BASIC SETTINGS

Warning: This will block Wi-Fi network access for all devices not

in the list. Only devices in the list will be able to connect to the

Wi-Fi network.

• Device AccessDevice Access – Wi-Fi devices will be able to access the

Wi-Fi network if they use the correct Wi-Fi password.

3. Enter the MAC address of a device and click Add new Add new

devicedevice.

4. Repeat step 2 and step 3 to add additional devices, as

needed.

5. When all changes are complete, click Apply ChangesApply Changes to

save the changes.

3.1b/ GUEST NETWORK

The Guest NetworkGuest Network is designed to provide internet connectivity

to your guests but restricts access to your primary network and

shared ﬁles. The primary network and the guest network are

separated from each other through ﬁrewalls. You create one Guest

Wi-Fi SSID and one password, and use it for all guests. The guest

network SSID does not change when you make a change to your

primary network SSID.

The Verizon Router is shipped from the factory with Guest Wi-Fi

turned o. The default SSID for Guest Wi-Fi is preconﬁgured at

the factory to the default Wi-Fi network name (SSID) which is

displayed on a sticker located at the rear of the router followed by

 / WIFI SETTINGS

hyphen guest (-Guest). For example – if the router is shipped with a

default SSID of “Verizon-ABCDE” then the default SSID for Guest

Wi-Fi is “Verizon-ABCDE-Guest”.

To conﬁgure the security settings for your guest network:

1. From the Basic Basic menu, select Wi-Fi Wi-Fi and then click Guest Guest

NetworkNetwork.

2. Move the selector to onon.

3. If desired, enter a new name and password for the

Wi-Fi network or leave the default name and password that

displays automatically.

4. Press Apply ChangesApply Changes to save the changes.

Important: It is not recommended to create a guest network

without a password.

BASIC SETTINGS

3.1c/ IOT NETWORK

The router supports connection of multiple IoT devices on a

separate Wi-Fi SSID. The IoT Network is designed to provide an

easier setup experience for your Internet of Things (IoT) devices

which beneﬁt from connecting to the 2.4 GHz band while keeping

your Primary Network settings unchanged. IoT devices and Primary

devices can communicate with no ﬁrewall restrictions separating

them.

The Verizon Router is shipped from the factory with IoT Wi-Fi

turned o. The default SSID for IoT Wi-Fi is preconﬁgured at

the factory to the default Wi-Fi network name (SSID) which is

displayed on a sticker located at the rear of the router followed

by hyphen IoT (-IoT). For example – if the router is shipped with

a default SSID of “Verizon-ABCDE” then the default SSID for IoT

Wi-Fi is “Verizon-ABCDE-IoT”.

 / WIFI SETTINGS

To enable IoT Wi-Fi link:

1. From the Basic Basic menu, select Wi-Fi Wi-Fi and then click IoT IoT

NetworkNetwork.

2. Move the selector to on.on.

3. If desired, enter a new name and password for the

Wi-Fi network or leave the default name and password that

displays automatically.

4. Press Apply ChangesApply Changes to save the changes.

3.1d/ WIFI PROTECTED SETUP WPS

Wi-Fi Protected Setup (WPS) is an easier way for many devices

to set up a secure Wi-Fi network connection. Instead of manually

entering passwords or multiple keys on each Wi-Fi client, such as a

laptop, printer, or external hard drive, your Verizon Router creates a

secure Wi-Fi network connection.

In most cases, this only requires the pressing of two buttons – one

on your Verizon Router and one on the Wi-Fi client. This could be

either a built-in button or one on a compatible Wi-Fi adapter/card,

or a virtual button in software. Once completed, this allows Wi-Fi

clients to join your Wi-Fi network.

To initialize the WPS process, you can either press and hold the

uniﬁed button located on the front of your Verizon Router for more

than two seconds or use the UI and press the on-screen button.

BASIC SETTINGS

You can easily add Wi-Fi devices to your Wi-Fi network using the

WPS option if your Wi-Fi device supports the WPS feature.

To access WPS using the user interface:

1. From the Basic Basic menu, select Wi-Fi Wi-Fi and then click Wi-Fi Wi-Fi

Protected Setup (WPS)Protected Setup (WPS).

2. Enable the protected setup by moving the selector to onon.

3. Use one of the following methods:

• If your Wi-Fi client device has a WPS button, press the

uniﬁed button on your router for more than two seconds,

then click the start WPSstart WPS button in the Option 1Option 1 to start

the WPS registration process.

• If your client device has a WPS PIN, locate the PIN

printed on the client’s label or in the client documentation.

Enter the PIN number in Option 2Option 2 on the user interface.

 / WIFI SETTINGS

• Click RegisterRegister.

• Alternatively, you can enter the router’s PIN shown on this

screen into the WPS user interface of your device, if this

PIN mode is supported by your Wi-Fi device.

4. After pressing the uniﬁed button (WPS) on your router, you

have two minutes to press the WPS button on the client

device before the WPS session times out.

When the uniﬁed button (WPS) on your router is pressed,

the Router Status LED on the front of your router begins

ﬂashing blue. The ﬂashing continues until WPS pairing to the

client device completes successfully. At this time, the Router

Status LED turns solid blue.

If WPS fails to establish a connection to a Wi-Fi client device

within two minutes, the Router Status LED on your router

ﬂashes red for two minutes to indicate the WPS pairing

process was unsuccessful. After ﬂashing red, the light

returns to solid white to indicate that Wi-Fi is on.

Note: Wi-Fi Protected Setup (WPS) cannot be used if WPA3

security is enabled or SSID broadcast is disabled or if MAC

address authentication is enabled with an empty white list.

ADVANCED SETTINGS

./ ADVANCED SETTINGS

3.2a/ PRIMARY NETWORK

Self-Organizing Network (SON)

The Verizon Router supports 2.4 GHz, 5 GHz and 6 GHz signals.

The Self-Organizing Network (SON) feature lets your devices

move between these signals automatically for an optimized Wi-Fi

connection.

To conﬁgure SON, Wi-Fi radio, SSID and security settings:

1. From the Advanced Advanced menu, select Wi-Fi Wi-Fi from the left pane

and then click Primary Network Primary Network.

2. To enable SON, move the selector to onon.

 / WIFI SETTINGS

3. To activate the Wi-Fi radio, move the selector to onon. If the

radio is not enabled, no Wi-Fi devices will be able to connect

to the primary network.

4. If desired, enter a new name and password for the

Wi-Fi network or leave the default name and password that

displays automatically.

Note: The SSID is the network name. All devices must use the

same SSID.

5. To conﬁgure the Wi-Fi security, click the setup button.

Caution: These settings should only be conﬁgured by

experienced network technicians. Changing the settings could

adversely aect the operation of your router and your local

network.

ADVANCED SETTINGS

• Group keyGroup key - to update the WPA shared key, move the selector

to onon.

• Wi-Fi QoS (WMM)Wi-Fi QoS (WMM) - improves the quality of service (QoS) for

voice, video, and audio streaming over Wi-Fi by prioritizing these

data streams.

• WMM Power SaveWMM Power Save - improves battery life on mobile Wi-Fi

devices such as smart phones and tablets by ﬁne-tuning power

consumption.

3.2b/ RADIO MANAGEMENT

You can conﬁgure the channel settings for the 2.4 GHz, 5 GHz and

6 GHz band(s) of your Wi-Fi network.

 / WIFI SETTINGS

To view and conﬁgure the channel settings:

1. From the Advanced Advanced menu, select Wi-Fi Wi-Fi and then click Radio Radio

ManagementManagement.

2. Click on SettingsSettings on the top right-hand side of the Radio Radio

ManagementManagement page to conﬁgure the channel scan settings:

• Select the Keep my channel selection during power cycleKeep my channel selection during power cycle

check box to save your channel selection when your

Verizon Router is rebooted.

• Enable DFS channels during channel scanEnable DFS channels during channel scan: DFS channels

are enabled by default during channel scans.

Note: DFS channels are a subset of the 5 GHz network that

is shared with radar systems. Some consumer devices do

not support these channels and cannot connect to routers

using them. Examples include some media streaming devices.

Disabling this feature will allow the router to select the best

available channel to broadcast on and allow these devices to

connect.

• Press Apply ChangesApply Changes to save the changes.

ADVANCED SETTINGS

3. Click ScanScan to perform channel availability scan for the

Verizon Router accommodating the best radio channel and

providing the best Wi-Fi performance.

4. On the Channel SettingsChannel Settings page for either 2.4 GHz, 5 GHz

or 6 GHz, the following information displays and can be

conﬁgured:

• Channel AnalysisChannel Analysis - scans and displays channel

bandwidth and signal strength of available APs. Channel Channel

ScoreScore displays a network congestion score of one to ten

in each Wi-Fi channel. It can be used to determine which

channels to use or to avoid. Higher score indicates less

congestion in a channel.

• ChannelChannel Settings Settings - this is the radio channel used by the

Wi-Fi router and its clients to communicate with each

other. The channel must be the same on the router

and all of its Wi-Fi clients. Select the channel you want

the Wi-Fi radio to use to communicate, or accept the

default (Auto)Auto) channel selection. Then the router will

automatically assign itself a radio channel.

• WidthWidth - displays the Wi-Fi channel currently in use on

each band. Users can select from available channels.

 / WIFI SETTINGS

• 802.11 Mode802.11 Mode

You can limit the Wi-Fi access to your network by selecting

the 2.4GHz and 5 GHz Wi-Fi communication standard

best suited for the devices you allow to access your Wi-Fi

network.

Select the Wi-Fi mode as follows:

– Compatibility – This is the default mode setting on

5GHz, providing a good balance of performance and

interoperability with existing Wi-Fi devices. 802.11a,n,ac

and ax devices can connect.

– Legacy – This is the default mode setting on 2.4 GHz,

providing broad connection support for old and new Wi-Fi

devices. 802.11a,b,g,n and ac devices can connect.

Notes:

802.11n is available on both 2.4 GHz and 5 GHz frequencies.

Connecting 802.11a, b or g devices will cause your Wi-Fi network

to slow on that radio and is not recommended.

• Transmit PowerTransmit Power – adjusts the power of the Wi-Fi signal.

ADVANCED SETTINGS

To view the channel settings history:

1. From the Advanced Advanced menu, select Wi-Fi Wi-Fi and then click Radio Radio

ManagementManagement.

2. Click on History History to display the channel settings history.

04 /

CONNECTED

DEVICES

4.0

Device Settings

4.1

Setting Parental Controls

4.2

Universal Plug & Play

 / CONNECTED

DEVICES

You can view the settings of the

network devices connected to your

Verizon Router’s network.

The abundance of harmful information

on the internet poses a serious

challenge for employers and parents

alike as they ask “How can I regulate

what my employee or child does on the

internet?”

With that question in mind, your

Verizon Router’s Parental Controls were

designed to allow control of internet

access on all locally networked devices.

DEVICE SETTINGS

./ DEVICE SETTINGS

To view and manage the connected devices on your network:

1. From the Basic Basic menu, select Devices Devices from the left pane. .

2. The screen displays information about connected devices

including Device NameDevice Name and identiﬁers, Parental ControlsParental Controls, the

type of network connection, and settings that you can view

and conﬁgure.

3. To easily add a new device to the network:

i. Click Add DeviceAdd Device button on the screen.

ii. Select the preferred Network TypeNetwork Type from the dropdown

list (PrimaryPrimary, GuestGuest or IoTIoT).

iii. Scan the provided QR code with the device’s camera.

iv. Tap the push notiﬁcation to connect the device to your

network.

 / CONNECTED

DEVICES

v. You can add the new device to your Wi-Fi network using

the WPS option if your Wi-Fi device supports the WPS

feature. Refer to “3.1d/ Wi-Fi Protected Setup (WPS)” on

page 50.

vi. Click DoneDone to save the changes.

4. Click the Block/AllowBlock/Allow option to quickly disable/enable a

device from having internet access.

For additional information about blocking websites, refer to

“Setting Parental Controls” on page 67.

DEVICE SETTINGS

5. Click the Settings icon to access the Device SettingsDevice Settings page

for that device:

 / CONNECTED

DEVICES

– Device InformationDevice Information:

• Device Type, Name/Host Name, Location, Device Type, Name/Host Name, Location, and Mobility Mobility

- Displays the current known information of the device.

These can be updated or corrected as needed. Click EditEdit

and SaveSave to apply any changes.

• This section also provides the device MAC Address,

Access Point information the device is connected to as

well as the IPv4 Address of the device.

– Device Add-OnsDevice Add-Ons

Port ForwardingPort Forwarding - Port Forwarding allows your network

to be exposed to the internet in speciﬁc limited and

controlled ways. For example, you could allow speciﬁc

applications, such as gaming, voice, and chat, to access

DEVICE SETTINGS

servers in the local network. To access the Port

Forwarding page, click the setup button.

For additional information, refer to the Port Forwarding

section in Chapter 5 Conﬁguring Advanced Settings.

Access ControlAccess Control - Access Control restricts access from

the local network to the internet. To access the Access

Control page, click the setup button.

For additional information, refer to the Access Control

section in Chapter 5 Conﬁguring Advanced Settings.

DMZ hostDMZ host - DMZ host allows a single device on your

primary network to be fully exposed to the internet for

special purposes such as internet gaming. To access the

DMZ host page, click the setup button.

For additional information, refer to the section in

Chapter 5 Conﬁguring Advanced Settings.

DNS ServerDNS Server - DNS Server manages the DNS server host

name and IP address. To access the DNS Server page,

click the setup button.

For additional information, refer to the section in

Chapter 5 Conﬁguring Advanced Settings.

– Device ConnectionDevice Connection

This section displays Connection information of how and

how well the device is connected to the Access Point. It

also displays the Network related information, including

IPv6 addresses and a Ping TestPing Test option.

 / CONNECTED

DEVICES

./ SETTING PARENTAL CONTROLS

4.1a/ ACTIVATING PARENTAL CONTROLS

You can create a basic access policy or using the provided Rule Rule

TemplatesTemplates for any computer or device on your Verizon Router

network. Parental controls limit internet access to speciﬁc websites

based on a schedule that you create.

Access can be limited on speciﬁc websites or keywords embedded

in a website. For example, you can block access to the ‘www.

anysite.com’ as well as block any website that has the word ‘any’ in

its site name.

To limit device access:

1. From the Basic Basic menu, select Devices Devices from the left pane and

then click Parental ControlsParental Controls.

SETTING PARENTAL CONTROLS

2. To use the default Rule Templates, Rule Templates, select one of the pre-

deﬁned rules as shown on screen to quickly setup access

policy for devices on your network.

3. To create a new access policy, click on the New Rule New Rule and

the conﬁguration page displays.

4. Create a rule name.

5. Create a schedule by selecting User deﬁned User deﬁned from the

dropdown list.

 / CONNECTED

DEVICES

6. Select the days of the week when the rule will be active or

inactive.

7. Set the time when the rule will be active or inactive, then

specify the start time and end time.

8. Click ApplyApply to save changes.

9. Select the ConditionCondition rule of Internet is always oInternet is always o/Internet is Internet is

always onalways on to block/allow the access to all internet websites.

10. Create the DevicesDevices rule by selecting User deﬁned User deﬁned from

the dropdown list and select the computers or clicking Add Add

Devices Devices to add a device where you are limiting access.

11. Click ApplyApply to save changes.

12. To remove a device from the llist, click Remove Remove to the

assigned device.

SETTING PARENTAL CONTROLS

13. Click Add Exceptions Add Exceptions for the following exception options:

• Enter the name of the website or keywords within a URL

to block/allow the speciﬁed websites and websites with

names containing the speciﬁed keyword.

14. Click Apply Apply to save changes.

4.1b/ ACTIVE RULES

You can view the rules created for your Verizon Router shown on

the Parental ControlsParental Controls page.

 / CONNECTED

DEVICES

./ UNIVERSAL PLUG & PLAY

You can use Universal Plug and Play (UPnP) to support new devices

without conﬁguring or rebooting your Verizon Router.

In addition, you can enable the automatic cleanup of invalid rules.

When enabled, this functionality veriﬁes the validity of all UPnP

services and rules every ﬁve minutes. Old and unused UPnP deﬁned

services are removed, unless a user-deﬁned rule depends on it.

UPnP services are not deleted when disconnecting a computer

without proper shutdown of the UPnP applications, such as

messenger. Services may often not be deleted and eventually this

leads to the exhaustion of rules and services. No new services can

be deﬁned. The cleanup feature locates the invalid services and

removes them, preventing services exhaustion.

To access this setting:

1. From the Advanced Advanced menu, select Devices Devices from the left pane

and then click Universal Plug & PlayUniversal Plug & Play.

UNIVERSAL PLUG & PLAY

2. To enable UPnP and allow UPnP services to be deﬁned on

any network hosts, select the UPnP EnabledUPnP Enabled check box.

3. To enable automatic cleanup of invalid rules, select Enable Enable

Automatic Cleanup of Old Unused UPnP ServicesAutomatic Cleanup of Old Unused UPnP Services check

box.

4. Click Apply changesApply changes to save changes.

05 /

CONFIGURING

ADVANCED

SETTINGS

5.0 Security & Firewall

5.1 Network Settings

5.2 Diagnostics & Monitoring

5.3 System

 / CONFIGURING

ADVANCED SETTINGS

Advanced settings cover a wide range

of sophisticated conﬁgurations for your

Verizon Router’s ﬁrmware, security setup

and network.

Verizon Router’s security suite includes

comprehensive and robust security

services, such as stateful packet

inspection, ﬁrewall security, user

authentication protocols, and password

protection mechanisms.

These and other features help protect

your computers from security threats on

the internet.

This chapter covers the following advanced features:

Security & FirewallSecurity & Firewall

• General Firewall - select the security level for the ﬁrewall.

• Access Control - restrict access from the local network to the

internet.

• DMZ Host - allows a single device on your primary network to

be fully exposed to the internet for special purposes such as

internet gaming.

• IPv6 Pinholes - provide access tunnel to a service on a host for

a particular application.

• Port Forwarding - enable access from the internet to speciﬁed

services provided by computers on the local network.

• Port Forwarding Rules – displays port forwarding rules.

• Port Triggering - deﬁne port triggering entries to dynamically

open the ﬁrewall for some protocols or ports.

• Scheduler Rules Settings – limits the activation of ﬁrewall rules

to speciﬁc time periods.

• SIP ALG - supports the Application Layer Gateway for Session

Initiation Protocol.

 / CONFIGURING

ADVANCED SETTINGS

Network SettingsNetwork Settings

• ARP Table – displays active devices with their IP and MAC

addresses.

• DNS Server - manages the DNS server host name and IP

address.

• Dynamic DNS - allows a static domain name to be mapped to

the dynamic IP address.

• IPv4/IPv6 Address Distribution - adds computers conﬁgured as

DHCP clients to the network.

• IPv6 – enables IPv6 support.

• MAC Cloning – clones the MAC address.

• NDP (Neighbor Discovery Protocol) Table – displays active

devices with their IPv6 and MAC addresses of DHCP

connection.

• Network Connections – displays and manages the details of a

speciﬁc network connection.

• Network Objects – deﬁnes a group, such as a group of

computers.

• Port Conﬁguration – sets up the Ethernet ports as either full- or

half-duplex ports, at either 10 Mbps, 100 Mbps, or 1000 Mbps.

• Routing – manages the routing and IP address distribution rules.

• Static NAT - allow multiple static NAT IP addresses to be

designated to devices on the network.

Diagnostics & MonitoringDiagnostics & Monitoring - performs diagnostic tests and displays

the details and status of:

• Bandwidth Monitoring

• System Logging

• Full Status/System wide Monitoring of Connections/Trac

Monitoring

• Backhaul Logging

Advanced System SettingsAdvanced System Settings

• Date & Time Settings – sets the time zone and enables

automatic time updates.

• Factory Reset – resets your Verizon Router to its default

settings.

• LED Brightness - controls the Router Status LED light to either

dim or brighten.

• Reboot Router – restarts your Verizon Router.

• Remote Administration – enable remote conﬁguration of your

Verizon Router from any internet-accessible computer.

• System Settings - sets up various system and management

parameters.

 / CONFIGURING

ADVANCED SETTINGS

./ SECURITY & FIREWALL

The ﬁrewall is the cornerstone of the security suite for your

Verizon Router. It has been exclusively tailored to the needs of the

residential or oce user and is pre-conﬁgured to provide optimum

security.

The ﬁrewall provides both the security and ﬂexibility that home

and oce users seek. It provides a managed, professional level

of network security while enabling the safe use of interactive

applications, such as internet gaming and video conferencing.

Additional features, including surﬁng restrictions and access

control, can also be conﬁgured locally through the user interface or

remotely by a service provider.

The ﬁrewall regulates the ﬂow of data between the local

network and the internet. Both incoming and outgoing data are

inspected, then either accepted and allowed to pass through your

Verizon Router or rejected and barred from passing through your

Verizon Router, according to a ﬂexible and conﬁgurable set of rules.

These rules are designed to prevent unwanted intrusions from

the outside, while allowing local network users access to internet

services.

The ﬁrewall rules specify the type of services on the internet that

are accessible from the local network and types of services in the

local network that are accessible from the internet.

SECURITY & FIREWALL

Each request for a service that the ﬁrewall receives is checked

against the ﬁrewall rules to determine whether the request should

be allowed to pass through the ﬁrewall. If the request is permitted

to pass, all subsequent data associated with this request or

session is also allowed to pass, regardless of its direction.

For example, when accessing a website on the internet, a request

is sent to the internet for this site. When the request reaches your

Verizon Router, the ﬁrewall identiﬁes the request type and origin,

such as HTTP and a speciﬁc computer in the local network. Unless

your Verizon Router is conﬁgured to block requests of this type

from this computer, the ﬁrewall allows this type of request to pass

to the internet.

When the website is returned from the web server, the ﬁrewall

associates the website with this session and allows it to pass;

regardless HTTP access from the internet to the local network is

blocked or permitted. It is the origin of the request, not subsequent

responses to this request, which determines whether a session can

be established.

5.0a/ SETTING FIREWALL CONFIGURATION

You can select a normal, high, or low security level to limit, block,

or permit all trac. The following table shows request access for

each security level.

 / CONFIGURING

ADVANCED SETTINGS

Security Level

Internet Requests

Incoming Trac

Local Network Requests

Outgoing Trac

High Blocked Limited

Normal Blocked Unrestricted

Low Unrestricted Unrestricted

The request access is deﬁned as:

• Blocked trac - no access allowed, except as conﬁgured in Port

Forwarding and Remote Access

• Limited - permits only commonly used services, such as email

and web browsing

• Unrestricted - permits full access of incoming trac from the

internet and allows all outgoing trac, except as conﬁgured in

Access Control

SPECIFYING GENERAL SETTINGS FOR IPV4 OR IPV6

To set your ﬁrewall conﬁguration:

1. From the Security & Firewall GeneralSecurity & Firewall General settings page, click on

desired IPv4 settings/IPv6 settingsIPv4 settings/IPv6 settings option to conﬁgure IPv4/

IPv6 security.

SECURITY & FIREWALL

2. Select a security level by clicking one of the radio buttons.

Using the Low SecurityLow Security setting may expose the local

network to signiﬁcant security risks, and should only be

used for short periods of time to allow temporary network

access.

3. Click Apply ChangesApply Changes to save changes.

5.0b/ ACCESS CONTROL

You can block individual computers on your local network from

accessing speciﬁc services on the internet. For example, you

could block one computer from accessing the internet, then block

a second computer from transferring ﬁles using FTP as well as

prohibit the computer from receiving incoming email.

Access control incorporates a list of preset services, such as

applications and common port settings.

 / CONFIGURING

ADVANCED SETTINGS

ALLOW OR RESTRICT SERVICES

To allow or restrict services:

1. From the Advanced Advanced menu, select Security & Firewall Security & Firewall from the

left pane and then click Access Control Access Control. The Access ControlAccess Control

page opens with the Allows and Blocked sections displayed.

The Allowed section only displays when the ﬁrewall is set to

maximum security.

2. To block a service, click AddAdd. The Add Access Control Add Access Control page

displays.

SECURITY & FIREWALL

3. To apply the rule to:

• Networked Computer/Device - select AnyAny.

• Speciﬁc devices only - select User DeﬁnedUser Deﬁned.

4. In the ProtocolProtocol ﬁeld, select the internet protocol to be

allowed or blocked. If the service is not included in the list,

select User DeﬁnedUser Deﬁned. The Edit ServiceEdit Service page displays. Deﬁne

the service, then click ApplyApply. The service is automatically

added to the Add Access Control Add Access Control section.

5. Specify when the rule is active as AlwaysAlways or User DeﬁnedUser Deﬁned.

6. Enter the rule name, specify days of the week, and set

the start time and end time when the rule will be active or

inactive.

7. Click ApplyApply to save changes.

8. The Access Control Access Control page displays a summary of the new

access control rule.

 / CONFIGURING

ADVANCED SETTINGS

DISABLE ACCESS CONTROL

You can disable an access control and enable access to the service

without removing the service from the Access Control table. This

can make the service available temporarily and allow you to easily

reinstate the restriction later.

• To disable an access control, clear the check box next to the

service name.

• To reinstate the restriction, select the check box next to the

service name.

• To remove an access restriction, select the service and click

RemoveRemove. The service is removed from the Access Control table.

5.0c/ DMZ HOST

DMZ Host allows a single device on your primary network to be fully

exposed to the internet for special purposes like internet gaming.

Warning: Enabling DMZ Host is a security risk. When a device on

your network is a DMZ Host, it is directly exposed to the internet

and loses much of the protection of the ﬁrewall. If it is compromised,

it can also be used to attack other devices on your primary network.

Follow these steps to designate a device on your primary network

as a DMZ Host:

1. From the Advanced Advanced menu, select Security & Firewall Security & Firewall and

then click DMZ HostDMZ Host.

2. Select EnableEnable for the DMZ Host.

SECURITY & FIREWALL

3. Enter the IP address or select the MAC address of the

device you want to designate as the DMZ Host.

4. Click Apply ChangesApply Changes to save changes.

5.0d/ IPV PINHOLES

The IPv6 Pinhole feature of the Verizon Router allows an

application to send incoming packets for a certain port number to

the destination computer by setting up the rule of authorization.

To conﬁgure the rules:

1. From the Advanced Advanced menu, select Security & Firewall Security & Firewall and

then click IPv6 PinholeIPv6 Pinhole.

 / CONFIGURING

ADVANCED SETTINGS

2. Select external and internal host, protocol and the

application port type.

3. To schedule the rule, select either AlwaysAlways or User DeﬁnedUser Deﬁned in

the ScheduleSchedule list box.

4. Click Add to listAdd to list. The screen displays opened pinhole port

and its status. It shows the IP addresses of remote device

and connected device on your network.

5. Click Apply ChangesApply Changes to save changes.

SECURITY & FIREWALL

5.0e/ PORT FORWARDING

You can activate port forwarding to expose the network to the

internet in a limited and controlled manner. For example, enabling

applications, such as gaming and voice, to work from the local

network as well as allowing internet access to servers within the

local network.

To create port forwarding rules:

1. From the Advanced Advanced menu, select Security & Firewall Security & Firewall from

the left pane and then click Port ForwardingPort Forwarding. The Port Port

ForwardingForwarding page opens with the current rules displayed.

2. To create a new rule, enter the application name, conﬁgure

its inbound and outbound port numbers, forwarding

destination address, then select the protocol.

 / CONFIGURING

ADVANCED SETTINGS

3. To schedule the rule, select either AlwaysAlways or User DeﬁnedUser Deﬁned in

the ScheduleSchedule list box.

4. Click Add to listAdd to list. The rule displays in the Rules ListRules List section.

5. Click Apply ChangesApply Changes to save changes.

5.0f/ PORT FORWARDING RULES

You can view, modify, and delete port forwarding rules.

To access the rules:

1. Select Port Forwarding RulesPort Forwarding Rules in the Security & FirewallSecurity & Firewall

section.

2. To create or edit a protocol rule, click the Add newAdd new or EditEdit

icon in the action column. The Edit ServiceEdit Service page displays.

SECURITY & FIREWALL

3. Modify the Service NameService Name and Service DescriptionService Description, as

needed.

4. To add server ports, click AddAdd.

5. To modify the current protocol, click the EditEdit icon in the

action column. The Edit Service Server PortsEdit Service Server Ports page displays.

6. Enter the Protocol, Source PortsProtocol, Source Ports and Destination PortsDestination Ports, as

needed.

7. Click ApplyApply to save changes.

 / CONFIGURING

ADVANCED SETTINGS

5.0g/ PORT TRIGGERING

Port triggering can be described as dynamic port forwarding. By

setting port triggering rules, inbound trac arrives at a speciﬁc

network host using ports that are dierent than those used for

outbound trac. The outbound trac triggers the ports where the

inbound trac is directed.

For example, a gaming server is accessed using UDP protocol on

port 2222. The gaming server then responds by connecting the

user using UDP on port 3333, when a gaming session is initiated.

In this case, port triggering must be used since it conﬂicts with the

following default ﬁrewall settings:

• Firewall blocks inbound trac by default.

• Server replies to your Verizon Router IP, and the connection is

not sent back to the host since it is not part of a session.

To resolve the conﬂict, a port triggering entry must be deﬁned,

which allows inbound trac on UDP port 3333 only after a network

host generated trac to UDP port 2222. This results in your

Verizon Router accepting the inbound trac from the gaming

server and sending it back to the network host which originated the

outgoing trac to UDP port 2222.

To conﬁgure port triggering:

1. From the Advanced Advanced menu, select Security & Firewall Security & Firewall and

then click Port TriggeringPort Triggering.

SECURITY & FIREWALL

2. To add a service as an active protocol, enter the application

name, conﬁgure its inbound and outbound (triggered/

forwarded) port range, then select the protocol.

3. To schedule the rule, select either AlwaysAlways or User DeﬁnedUser Deﬁned in

the ScheduleSchedule list box.

4. Click Add to listAdd to list. The rule displays in the Rules ListRules List section.

5. Click Apply ChangesApply Changes to save changes.

5.0h/ SCHEDULER RULES

Scheduler RulesScheduler Rules are used for limiting the activation of ﬁrewall rules

to speciﬁc time periods. The time periods are either for days of the

week or for hours of each day based on activity or inactivity.

To deﬁne a rule:

1. Verify that the date and time of your Verizon Router is

correct.

 / CONFIGURING

ADVANCED SETTINGS

2. Select Scheduler RulesScheduler Rules in the Security & FirewallSecurity & Firewall section.

3. Click AddAdd. The Rule ScheduleRule Schedule page displays.

4. Enter the name of the rule, select the active or inactive days

of the week and the start and end time range.

SECURITY & FIREWALL

5. Specify if the rule is activeactive at the scheduled time or inactiveinactive

at the scheduled time.

6. Click Apply changesApply changes to save changes.

5.0i/ SIP ALG

SIP ALG (Application Level Gateway) - supports various multiple

application protocols by allowing dynamic ephemeral TCP/ UDP

ports to communicate with the known ports which a particular

client application (such as FTP, VoIP service, net meeting or

streaming media) requires.

To enable the SIP ALG settings:

1. From the Advanced Advanced menu, select Security & Firewall Security & Firewall and

then click SIP ALGSIP ALG.

2. Select EnabledEnabled for the SIP ALG.

3. Click Apply ChangesApply Changes to save changes.

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ADVANCED SETTINGS

./ NETWORK SETTINGS

5.1a/ ARP TABLE

You can view the IPv4 and MAC addresses of each DHCP

connection.

To view the IPv4 and MAC addresses for each device:

From the

Advanced Advanced menu, select Network Settings Network Settings and then click ARP TableARP Table.

5.1b/ DNS SERVER

You can edit the host name and/or IP address, if the host was

manually added to the DNS table. If not, you can only modify the

host name.

To access the DNS server:

1. From the Advanced Advanced menu, select Network Settings Network Settings and then

click DNS Server DNS Server.

NETWORK SETTINGS

2. To disable DNS rebind protection for all devices connected

to the Verizon Router, untick the check box of Enable DNS Enable DNS

Rebind Protection.Rebind Protection.

Warning: Disabling this protection may create a risk of

cybersecurity attack to devices connected to this router.

3. To add a computer stored in the DNSDNS table, click Add DNS Add DNS

EntryEntry. The DNS EntryDNS Entry page displays.

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ADVANCED SETTINGS

4. In the Host NameHost Name ﬁeld, enter the name of the computer, then

enter the IP addressIP address and click ApplyApply to save changes.

5. Then the DNS ServerDNS Server page displays.

6. To add a new IP address entry, select the Add Exceptions Add Exceptions

EntryEntry in the Exceptions to DNS Rebind Protection Exceptions to DNS Rebind Protection section.

The Add Exceptions List Add Exceptions List page displays. Edit the IP address.

7. To remove a host from the DNS table, click the RemoveRemove icon

on the screen.

8. Click Apply changesApply changes to save changes.

5.1c/ DYNAMIC DNS

Typically, when connecting to the internet, your router is assigned

an unused public IP address from a pool, and this address changes

periodically.

Dynamic DNS allows a static domain name to be mapped to the

dynamic IP address, allowing a computer within your network to be

more easily accessible from the internet.

When using Dynamic DNS, each time the public IP address

changes, the DNS database is automatically updated with the new

IP address. In this way, even though the IP address changes often,

the domain name remains constant and accessible.

To set up dynamic DNS:

1. Select Dynamic DNSDynamic DNS in the Network SettingsNetwork Settings section.

NETWORK SETTINGS

2. To set up a new entry, click the AddAdd button.

3. Conﬁgure the following parameters:

• Host NameHost Name – enter the full domain name for your

Dynamic DNS domain.

• ProviderProvider – select the Dynamic DNS account provider

from the menu.

• User NameUser Name – enter your user name for your Dynamic

DNS account.

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ADVANCED SETTINGS

• PasswordPassword – enter the password for your Dynamic DNS

account.

• SSL ModeSSL Mode – select if your Dynamic DNS service supports

SSL.

4. Click ApplyApply to save your changes.

5.1d/ IPV ADDRESS DISTRIBUTION

You can easily add computers conﬁgured as DHCP clients to the

network. The DHCP server provides a mechanism for allocating IP

addresses to these hosts and for delivering network conﬁguration

parameters to the hosts.

For example, a client (host) sends a broadcast message on the

network requesting an IP address for itself. The DHCP server

then checks its list of available addresses and leases a local IP

address to the host for a speciﬁc period of time and simultaneously

designates this IP address as taken. At this point, the host is

conﬁgured with an IP address for the duration of the lease.

The host can renew an expiring lease or let it expire. If it renews a

lease, the host receives current information about network services,

as it did during the original lease, allowing it to update its network

conﬁgurations to reﬂect any changes that occurred since the ﬁrst

connection to the network.

If the host wishes to terminate a lease before its expiration, it sends

a release message to the DHCP server. This makes the IP address

available for use by other hosts.

NETWORK SETTINGS

The DHCP server performs the following functions:

• Displays a list of all DHCP host devices connected to your

Verizon Router

• Deﬁnes the range of IP addresses that can be allocated in the

network

• Deﬁnes the length of time the dynamic IP addresses are

allocated

• Provides the above conﬁgurations for each network device and

can be conﬁgured and enabled or disabled separately for each

network device

• Assigns a static lease to a network computer to receive the

same IP address each time it connects to the network, even if

this IP address is within the range of addresses that the DHCP

server may assign to other computer

• Provides the DNS server with the host name and IP address of

each computer connected to the network

To view a summary of the services provided by the DHCP server:

1. Select IPv4 Address DistributionIPv4 Address Distribution in the Network SettingsNetwork Settings

section.

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ADVANCED SETTINGS

2. You can edit the DHCP server settings for a device. On the

IPv4 Address DistributionIPv4 Address Distribution page, click the EditEdit icon on the

screen. The DHCP Settings page opens with the device

information displayed.

3. To enable the DHCP server, select DHCP ServerDHCP Server in the IPv4 IPv4

Address DistributionAddress Distribution ﬁeld.

4. Once enabled, the DHCP server provides automatic IP

assignments (IP leases) based on the preset IP range

deﬁned below.

5. To conﬁgure the DHCP server, complete the following ﬁelds:

• Start IP AddressStart IP Address – enter the ﬁrst IP address that your

Verizon Router will automatically begin assigning IP

addresses from. Since your Verizon Router’s default IP

address is 192.168.1.1, the default start IP address should

be 192.162.1.2.

NETWORK SETTINGS

• End IP AddressEnd IP Address – enter the last IP address that your

Verizon Router will stop at for the IP address allocation.

The maximum end IP address range that can be entered

is 192.168.1.254.

• WINS ServerWINS Server – determines the IP address associated

with a network device.

• Lease Time in MinutesLease Time in Minutes – assigns the amount of time in

minutes that each device is assigned an IP address by

the DHCP server when it connects to the network.

When the lease expires, the server determines if the

computer has disconnected from the network. If it has,

the server may reassign this IP address to a newly

connected computer.

6. Click ApplyApply to save changes.

IPv4 Address Distribution According to DHCP option 60 (Vendor

Class Indentiﬁer)

DHCP vendor class is related to DHCP option 60 conﬁguration

within the router. User can add option 60 conﬁgurations such that

particular vendor can get lease from a speciﬁed pool of address.

The existing vendor class ID, IP address, MAC address and QoS

are shown on the screen above.

DHCP Connection List

You can view a list of the connections currently assigned and

recognized by the DHCP server.

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ADVANCED SETTINGS

To view a list of computers:

1. On the IPv4 Address DistributionIPv4 Address Distribution page, click Connection ListConnection List.

2. To deﬁne a new static connection with a ﬁxed IP address,

click Add static connectionAdd static connection.

3. Enter the host name.

4. Enter the ﬁxed IP address to be assigned.

5. Enter the MAC address of the network interface of the

computer used with this DHCP static connection.

6. Click ApplyApply to save changes.

NETWORK SETTINGS

5.1e/ IPV

Use the IPv6 feature settings to enable, disable, or conﬁgure an

IPv6 Internet connection and IPv6 LAN settings.

1. To conﬁgure your network to use the IPv6 Internet

connection type, select IPv6IPv6 in the Network SettingsNetwork Settings section

to display the IPv6 service options:

2. Select EnabledEnabled in the Enable IPv6 SupportEnable IPv6 Support ﬁeld. (Once IPv6

is enabled the default setting will be IPv6 WAN as DHCPv6

and IPv6 LAN as Stateless).

3. Select the appropriate IPv6 connection method from the

dropdown list (DHCPv6 or Static) to specify the method to

be used to obtain your WAN IPv6 Address.

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4. Click Apply changesApply changes to have changes take eect.

Note: The Internet IPv6 service is required for this feature to

work over the internet.

5. To disable the IPv6 service, move the selector to oo in the

Enable IPv6 SupportEnable IPv6 Support ﬁeld.

6. Click Apply changesApply changes to have changes take eect.

Once conﬁgured using valid IPv6 WAN and LAN conﬁgurations, you

should not see any errors when you click on the Apply changesApply changes

button and the Basic/System/System StatusBasic/System/System Status page will reﬂect the

router’s new IPv6 address.

You should also see the IPv6 address for all IPv6 supported devices

on your local network displayed on the BasicBasic/DevicesDevices/DevicesDevices page

by selecting the Settings icon to access the Device SettingsDevice Settings page

for that device.

NETWORK SETTINGS

Static - WAN IPv6 Address Connection

The IPv6 WAN Static conﬁgurations are IPv6 settings that you

enter manually. These speciﬁc IPv6 addresses and settings are not

expected to change frequently.

1. To conﬁgure IPv6 WAN Static mode, select the StaticStatic option

on the IPv6 Conﬁguration ControlsIPv6 Conﬁguration Controls page as shown below:

2. Specify the StaticStatic method to be used to obtain your WAN

IPv6 Address by entering:

• IPv6 WAN ConﬁgurationIPv6 WAN Conﬁguration (select Static)

• Assigned PreﬁxAssigned Preﬁx (A numeric value between 16 and 128)

• IPv6 WAN AddressIPv6 WAN Address

• Default GatewayDefault Gateway: Verizon Router

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ADVANCED SETTINGS

• IPv6 IPv6 (Primary) DNS Address 1DNS Address 1

• IPv6IPv6 (Secondary) DNS Address 2DNS Address 2

3. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

Static WAN with LAN IPv6 Stateful Settings

1. To conﬁgure IPv6 LAN Stateful mode with StaticStatic WAN, select

the Stateful (DHCPv6)Stateful (DHCPv6) option on the IPv6 Conﬁguration IPv6 Conﬁguration

ControlsControls page as shown below:

2. Specify the Stateful (DHCPv6)Stateful (DHCPv6) settings to be used to assign

LAN IPv6 addresses by entering the following details:

• IPv6 LAN ConﬁgurationIPv6 LAN Conﬁguration (select StatefulStateful from the

dropdown list)

NETWORK SETTINGS

• LAN Preﬁx LAN Preﬁx (automatically populated)

• IPv6 LAN Address IPv6 LAN Address (automatically populated)

• DHCPv6 Client Address RangeDHCPv6 Client Address Range (start and end)

• LAN Link Local AddressLAN Link Local Address (automatically populated)

• Router Advertisement LifetimeRouter Advertisement Lifetime (minutes between 0-150)

• IPv6 Address LifetimeIPv6 Address Lifetime (minutes between 3-150)

• Option: Allow ICMPv6 Echo Request for LAN devices Option: Allow ICMPv6 Echo Request for LAN devices

using their Global IPv6 Address from WAN sideusing their Global IPv6 Address from WAN side -

requesting an IPv6 address from any available DHCPv6

servers available on the ISP

3. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

Static WAN with LAN IPv6 Stateless Settings

1. To conﬁgure IPv6 LAN Stateless mode with StaticStatic WAN,

select the StatelessStateless option on the IPv6 Conﬁguration IPv6 Conﬁguration

ControlsControls page as shown below:

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ADVANCED SETTINGS

2. Specify the settings to be used to assign LAN IPv6

addresses by entering the following details:

• IPv6 LAN ConﬁgurationIPv6 LAN Conﬁguration (select StatelessStateless from the

dropdown list)

• LAN Preﬁx LAN Preﬁx (automatically populated)

• IPv6 LAN Address IPv6 LAN Address (automatically populated)

• LAN Link Local AddressLAN Link Local Address (automatically populated)

• Router Advertisement LifetimeRouter Advertisement Lifetime (minutes between 0-150)

• Option: Allow ICMPv6 Echo Request for LAN devices Option: Allow ICMPv6 Echo Request for LAN devices

using their Global IPv6 Address from WAN sideusing their Global IPv6 Address from WAN side -

requesting an IPv6 address from any available DHCPv6

servers available on the ISP

3. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

DHCPv6 PD - WAN IPv6 Address Connection

The IPv6 WAN DHCPv6 conﬁgurations are IPv6 settings that you

enter that will allow your IPv6 connection to be updated by the ISP

as needed.

1. To conﬁgure IPv6 WAN Stateful (DHCPv6) mode, select the

DHCPv6-PDDHCPv6-PD option on the IPv6 Conﬁguration ControlsIPv6 Conﬁguration Controls page

as shown below:

NETWORK SETTINGS

2. Check to either Obtain IPv6 DNS Server address Obtain IPv6 DNS Server address

automaticallyautomatically, or Use the following IPv6 DNS Server Use the following IPv6 DNS Server

addressesaddresses

3. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

DHCPv6 WAN with LAN IPv6 Stateful (DHCPv6) Settings

1. To conﬁgure IPv6 WAN Stateful (DHCPv6) mode, select

the Stateful (DHCPv6)Stateful (DHCPv6) option on the IPv6 Conﬁguration IPv6 Conﬁguration

ControlsControls page as shown below:

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ADVANCED SETTINGS

2. Specify the Stateful (DHCPv6)Stateful (DHCPv6) settings to be used to assign

LAN IPv6 addresses by entering the following details:

• IPv6 LAN ConﬁgurationIPv6 LAN Conﬁguration (select StatefulStateful from the

dropdown list)

• LAN Preﬁx LAN Preﬁx (automatically populated)

• DHCPv6 Client Address RangeDHCPv6 Client Address Range (start and end)

• LAN Link Local AddressLAN Link Local Address (automatically populated)

• Subnet IDSubnet ID - set the site topology for your internal site

• Router Advertisement LifetimeRouter Advertisement Lifetime (minutes between 0-150)

• IPv6 Address LifetimeIPv6 Address Lifetime (minutes between 3-150)

• Option: Allow ICMPv6 Echo Request for LAN devices Option: Allow ICMPv6 Echo Request for LAN devices

using their Global IPv6 Address from WAN sideusing their Global IPv6 Address from WAN side -

requesting an IPv6 address from any available DHCPv6

servers available on the ISP

NETWORK SETTINGS

3. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

DHCPv6 WAN with LAN IPv6 Stateless Settings

1. To conﬁgure IPv6 LAN Stateless mode with DHCPv6 WAN,

select the StatelessStateless option on the IPv6 Conﬁguration IPv6 Conﬁguration

ControlsControls page as shown below:

2. Specify the settings to be used to assign LAN IPv6

addresses by entering the following details:

• IPv6 LAN ConﬁgurationIPv6 LAN Conﬁguration (select StatelessStateless from the

dropdown list)

• LAN Preﬁx LAN Preﬁx (automatically populated)

• LAN Link Local AddressLAN Link Local Address (automatically populated)

• Subnet IDSubnet ID - set the site topology for your internal site

• Router Advertisement LifetimeRouter Advertisement Lifetime (minutes between 0-150)

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ADVANCED SETTINGS

• Option: Allow ICMPv6 Echo Request for LAN devices Option: Allow ICMPv6 Echo Request for LAN devices

using their Global IPv6 Address from WAN sideusing their Global IPv6 Address from WAN side -

requesting an IPv6 address from any available DHCPv6

servers available on the ISP

3. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

LAN IPv6 Conﬁguration without An IPv6 WAN Connection

1. To conﬁgure IPv6 to use either the IPv6 LAN Stateful

or Stateless mode without using an IPv6 Internet WAN

connection, select the NoneNone option on the IPv6 Conﬁguration IPv6 Conﬁguration

ControlsControls page.

2. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

NETWORK SETTINGS

LAN IPv6 Stateful (DHCPv6) with No WAN Settings

1. To conﬁgure IPv6 LAN Stateful mode with no WAN

connection, select the Stateful option on the IPv6 IPv6

Conﬁguration ControlsConﬁguration Controls page as shown below:

2. Specify the Stateful (DHCPv6)Stateful (DHCPv6) settings to be used to assign

LAN IPv6 addresses by entering the following details:

• IPv6 LAN ConﬁgurationIPv6 LAN Conﬁguration (select StatefulStateful from the

dropdown list)

• DHCPv6 Client Address RangeDHCPv6 Client Address Range (start and end)

• LAN Link Local AddressLAN Link Local Address (automatically populated)

• Router Advertisement LifetimeRouter Advertisement Lifetime (minutes between 0-150)

• IPv6 Address LifetimeIPv6 Address Lifetime (minutes between 3-150)

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ADVANCED SETTINGS

• Option: Allow ICMPv6 Echo Request for LAN devices Option: Allow ICMPv6 Echo Request for LAN devices

using their Global IPv6 Address from WAN sideusing their Global IPv6 Address from WAN side -

requesting an IPv6 address from any available DHCPv6

servers available on the ISP

3. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

LAN IPv6 Stateless with No WAN Settings

1. To conﬁgure IPv6 LAN Stateless mode with no WAN

connection, select the StatelessStateless option on the IPv6 IPv6

Conﬁguration ControlsConﬁguration Controls page as shown below:

2. Specify the settings to be used to assign LAN IPv6

addresses by entering the following details:

• IPv6 LAN ConﬁgurationIPv6 LAN Conﬁguration (select StatelessStateless from the

dropdown list)

NETWORK SETTINGS

• LAN Link Local AddressLAN Link Local Address (automatically populated)

• Router Advertisement LifetimeRouter Advertisement Lifetime (minutes between 0-150)

• Option: Allow ICMPv6 Echo Request for LAN devices Option: Allow ICMPv6 Echo Request for LAN devices

using their Global IPv6 Address from WAN sideusing their Global IPv6 Address from WAN side -

requesting an IPv6 address from any available DHCPv6

servers available on the ISP

3. After entering all appropriate IPv6 settings, click Apply Apply

changeschanges to have changes take eect.

5.1f/ IPV ADDRESS DISTRIBUTION

To view a summary of the services provided by the DHCP server:

1. Select IPv6 Address DistributionIPv6 Address Distribution in the Network SettingsNetwork Settings

section.

2. You can edit the DHCP server settings for a device. On the

IPv6 Address DistributionIPv6 Address Distribution page, click the EditEdit icon on the

screen column. The DHCP Settings page opens with the

device information displayed.

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ADVANCED SETTINGS

3. To conﬁgure the DHCP server complete the following ﬁelds:

• Start IPv6 AddressStart IPv6 Address – the starting IPv6 address in the

consecutive list of addresses that makes up this LAN pool

for the DHCPv6 server.

• End IPv6 AddressEnd IPv6 Address – the ending IPv6 address in the

consecutive list of addresses that makes up this LAN pool

for the DHCPv6 server.

• Lease Time in MinutesLease Time in Minutes – assigns the amount of time in

minutes that each device is assigned an IP address by the

DHCP server when it connects to the network.

When the lease expires, the server determines if the

computer has disconnected from the network. If it has,

the server may reassign this IP address to a newly

connected computer.

4. Click ApplyApply to save changes.

DHCP Connection List

You can view a list of the connections currently assigned and

recognized by the DHCP server.

To view a list of computers:

1. On the IPv6 Address DistributionIPv6 Address Distribution page, click Connection ListConnection List.

2. To deﬁne a new static connection with a ﬁxed IP address,

click Add static connectionAdd static connection.

3. Enter the host name.

4. Enter the ﬁxed IP address to be assigned.

NETWORK SETTINGS

5. Enter the MAC address of the network interface of the

computer used with this DHCP static connection.

6. Click ApplyApply to save changes.

5.1g/ MAC CLONING

A MAC address is a hexadecimal code that identiﬁes a device on a

network. All networkable devices have a unique MAC address.

When replacing a network device on your Verizon Router, you can

simplify the installation process by copying the MAC address of the

existing device to your Verizon Router.

To copy the MAC address of the existing device:

1. Select MAC CloningMAC Cloning in the Network SettingsNetwork Settings section.

2. In the To physical addressTo physical address ﬁeld, enter the MAC address of

your new device.

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3. To locate the MAC address, refer to the documentation from

the device manufacturer.

4. Click ApplyApply to save changes.

5.1h/ NDP TABLE

You can view the IPv6 and MAC addresses of each DHCP

connection.

To view the IPv6 and MAC addresses for each device:

select NDP NDP

(Neighbor Discovery Protocol ) Table Table in the Network SettingsNetwork Settings

section.

NETWORK SETTINGS

5.1i/ NETWORK CONNECTIONS

Caution: The settings described in this chapter should only be

conﬁgured by experienced network technicians. Changes could

adversely aect the operation of your router and your local

network.

To view the network connections:

1. From the Advanced Advanced menu, select Network Settings Network Settings from the

left pane and then click Network Connections.Network Connections.

2. To view and edit the details of a speciﬁc network

connection, click the hyperlinked name or the action

icon. The following sections detail the types of network

connections that you can view.

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NETWORK HOME/OFFICE CONNECTION

You can view the properties of your local network. This connection

is used to combine several network interfaces under one virtual

network. For example, you can create a home/oce network

connection for Ethernet and other network devices.

Note: When a network connection is disabled, the underlying

devices formerly connected to it will not be able to obtain a new

DHCP address from that Verizon Router network interface.

To view the connection:

1. On the Network ConnectionsNetwork Connections page, click the Network Network

(Home/Oce)(Home/Oce) connection link. The Network (Home/ Oce) Network (Home/ Oce)

PropertiesProperties page displays.

NETWORK SETTINGS

2. To rename a network connection, enter the new network

name in the NameName ﬁeld.

3. Click SaveSave to save the changes.

CONFIGURING THE HOME/OFFICE NETWORK

To conﬁgure the network connection:

1. In the Network (Home/Oce) Network (Home/Oce) properties page, click

SettingsSettings. The conﬁguration page displays.

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NETWORK SETTINGS

2. Conﬁgure the following sections, as needed.

General

In the GeneralGeneral section, verify the following information:

• StatusStatus - displays the connection status of the network.

• Connection TypeConnection Type - displays the type of connection

interface.

• Physical AddressPhysical Address - displays the physical address of the

network card used for the network.

• MTUMTU - displays the Maximum Transmission Unit (MTU)

indicating the largest packet size permitted for internet

transmissions:

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– AutomaticAutomatic: sets the MTU (Maximum Transmission

Unit) at 1500.

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

DHCP connection.

– ManualManual: allows you to manually set the MTU.

• IP addressIP address and Subnet MaskSubnet Mask: the network connection

uses a permanent or static IP addressIP address and Subnet MaskSubnet Mask

address, provided by Verizon or experienced network

technician.

• BridgeBridge

In the BridgeBridge section of the Network (Home/Oce) Network (Home/Oce)

properties, you can conﬁgure the various LAN interfaces.

Caution: Do not change these settings unless speciﬁcally

instructed to by Verizon. Changes could adversely aect

the operation of your Verizon Router and your local

network.

Verify the following information:

– StatusStatus – displays the connection status of a speciﬁc

network connection.

– ActionAction – contains an EditEdit hyperlink that, when clicked,

generates the next level conﬁguration page for the

speciﬁc network connection or network device.

NETWORK SETTINGS

• IP Address DistributionIP Address Distribution

The IP Address DistributionIP Address Distribution section is used to conﬁgure

the Dynamic Host Conﬁguration Protocol (DHCP) server

parameters of your Verizon Router.

Once enabled and conﬁgured, the DHCP server

automatically assigns IP addresses to any network

devices which are set to obtain their IP address

dynamically.

If DHCP Server is enabled on your Verizon Router,

conﬁgure the network devices as DHCP Clients. There

are 2 basic options in this section: DisabledDisabled and DHCP DHCP

ServerServer.

To set up the Verizon Router’s network bridge to function

as a DHCP server:

1. In the IP Address DistributionIP Address Distribution section, select the

DHCP serverDHCP server. Once enabled, the DHCP server

provides automatic IP assignments (also referred to

as IP leases) based on the preset IP range deﬁned

below.

– Start IP AddressStart IP Address – Enter the ﬁrst IP address

in the IP range that the Verizon Router will

automatically begin assigning IP addresses

from. Since your Verizon Router’s IP address

is 192.168.1.1, the default Start IP Address is

192.168.1.2.

– End IP AddressEnd IP Address – Enter the last IP address

in the IP range that the Verizon Router will

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automatically stop the IP address allocation at.

The maximum end IP address range that can be

entered is 192.168.1.254.

2. If Windows Internet Naming Service (WINS) is being

used, enter the WINS ServerWINS Server address.

3. In the Lease time in minutesLease time in minutes ﬁeld, enter the amount

of time a network device is allowed to connect to the

Verizon Router with its currently issued dynamic IP

address.

• IP Address Distribution According to DHCP option 60 IP Address Distribution According to DHCP option 60

(vendor class Identiﬁer)(vendor class Identiﬁer)

DHCP vendor class is related to DHCP option 60

conﬁguration within the router. Adding option 60

conﬁgurations allows a particular vendor to get a lease

from a speciﬁed pool of addresses.

Routing Table

You can conﬁgure your Verizon Router to use static or dynamic

routing.

• Static routingStatic routing – speciﬁes a ﬁxed routing path to neighboring

destinations based on predetermined metrics.

• Dynamic routingDynamic routing – automatically adjusts how packets travel on

the network. The path determination is based on network/device

reachability and the status of the network being traveled.

NETWORK SETTINGS

To conﬁgure routing:

1. In the Routing TableRouting Table section, click Add new routeAdd new route button to

display and modify the new route conﬁguration page.

2. To save your changes click ApplyApply.

Wi-Fi ACCESS POINT CONNECTION

A Wi-Fi Access Point network connection allows Wi-Fi devices to

connect to the local area network (LAN) using the 2.4 GHz or

5 GHz Wi-Fi network.

Note: Once disabled, all Wi-Fi devices connected to that Wi-Fi

network will be disconnected from the LAN network and internet.

To view the connection settings:

1. From the Advanced Advanced menu, select Network Settings Network Settings from the

left pane and then click Network Connections.Network Connections.

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2. To access the connection settings pages, click on the link

of the Wi-Fi Access Point connections listed under Network Network

name name on the Network ConnectionsNetwork Connections page.

3. From the connection’s Enable SettingsEnable Settings page, to enable or

disable the connection, move the selector to on on or o o.

4. To rename the connection, enter a name in the NameName ﬁeld.

5. Click ApplyApply to save the changes.

6. Reboot your Verizon Router.

NETWORK SETTINGS

CONFIGURING Wi-Fi ACCESS POINT PROPERTIES

To conﬁgure the connection:

1. On the bottom of the Access Point’s speciﬁc Enable Enable

SettingsSettings page, click SettingsSettings. The conﬁguration page

displays.

2. Verify the following information:

General

• StatusStatus - displays the connection status of the network.

• NetworkNetwork – displays the type of network connection.

• Connection TypeConnection Type - displays the type of connection

interface.

• Physical AddressPhysical Address - displays the physical address of the

network card used for the network.

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• MTUMTU - speciﬁes the largest packet size permitted for

internet transmissions:

– AutomaticAutomatic: set the MTU (Maximum Transmission Unit)

at 1500.

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

DHCP connection.

– ManualManual: allows you to manually set the MTU.

3. Click ApplyApply to save changes.

ETHERNET CONNECTION

You can view the properties of your Ethernet LAN connection

using an Ethernet cable inserted into one of your Verizon Router’s

Ethernet LAN ports.

To view the connection settings:

1. To access the Ethernet Ethernet properties page, click the EthernetEthernet

link listed under Network name Network name on the Network ConnectionsNetwork Connections

page.

NETWORK SETTINGS

2. To rename the network connection, enter the new name in

the NameName ﬁeld.

3. Click ApplyApply to save changes.

CONFIGURING ETHERNET PROPERTIES

To conﬁgure the connection:

1. In the Ethernet Ethernet page, click SettingsSettings. The conﬁguration page

displays.

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2. Verify the following information:

General

• StatusStatus - displays the connection status of the network.

• NetworkNetwork – displays the type name of network connection.

• Connection TypeConnection Type - displays as Hardware Ethernet SwitchHardware Ethernet Switch.

• Physical AddressPhysical Address - displays the physical address of the

network card used for the network.

• MTUMTU - speciﬁes the largest packet size permitted for

– AutomaticAutomatic: sets the MTU (Maximum Transmission Unit

at 1500).

NETWORK SETTINGS

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

DHCP connection.

– ManualManual: allows you to manually set the MTU.

• HW Switch PortsHW Switch Ports - displays the status of each LAN port.

3. Click ApplyApply to save the changes.

COAX CONNECTION

You can view the properties of your LAN connection using a

coaxial cable.

To view the connection settings:

1. To access the Coax Coax properties page, click the CoaxCoax link

listed under Network name Network name on the Network ConnectionsNetwork Connections

page.

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2. From the connection’s Enable SettingsEnable Settings page, to enable or

disable the connection, move the selector to on on or o o.

3. To rename the network connection, enter the new name in

the NameName ﬁeld.

4. Click ApplyApply to save changes.

CONFIGURING COAX PROPERTIES

To conﬁgure the connection:

1. In the Coax Coax page, click SettingsSettings. The conﬁguration page

displays.

NETWORK SETTINGS

2. Verify the following information:

General

• StatusStatus - displays the connection status of the network.

• NetworkNetwork – displays the type name of network connection.

• Connection TypeConnection Type - displays as HardwareMoCAHardwareMoCA.

• Physical AddressPhysical Address - displays the physical address of the

network card used for the network.

• MTUMTU - speciﬁes the largest packet size permitted for

– AutomaticAutomatic: sets the MTU (Maximum Transmission

Unit at 1500).

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

DHCP connection.

– ManualManual: allows you to manually set the MTU.

Coax Link

• Privacy - Privacy - to set PrivacyPrivacy, select the EnabledEnabled check box.

This causes all devices connected to the coaxial cable to

use the same password. This is recommended.

• Password - tPassword - to set the privacy password, enter the Coax

Link password.

• To view the devices connected using the coaxial cable,

click the Go to LAN Coax StatusGo to LAN Coax Status link.

3. Click ApplyApply to save changes.

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BROADBAND CONNECTION ETHERNET

You can view the properties of your broadband connection (your

connection to the internet). This connection may be via Ethernet

cable.

To view the connection settings:

1. In the Network ConnectionsNetwork Connections page, click the Broadband Broadband

Connection (Ethernet)Connection (Ethernet).

NETWORK SETTINGS

2. From the connection’s Enable SettingsEnable Settings page, to enable or

disable the connection, move the selector to on on or o o.

3. To rename the network connection, enter the new name in

the NameName ﬁeld.

4. Click ApplyApply to save changes.

CONFIGURING THE ETHERNET CONNECTION

To conﬁgure the connection:

1. In the Broadband Connection (Ethernet) PropertiesBroadband Connection (Ethernet) Properties page,

click SettingsSettings. The conﬁguration page displays.

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NETWORK SETTINGS

2. Conﬁgure the following settings, as needed.

General

Verify the following information:

• StatusStatus - displays the connection status of the network.

• NetworkNetwork – displays the type of network connection.

• Connection TypeConnection Type - displays the type of connection

interface.

• Physical AddressPhysical Address - displays the physical address of the

network card used for the network.

• MTUMTU - speciﬁes the largest packet size permitted for

internet transmissions:

– AutomaticAutomatic: sets the MTU (Maximum Transmission

Unit at 1500).

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

DHCP connection.

– ManualManual: allows you to manually set the MTU.

WAN IP Address

• In the Internet ProtocolInternet Protocol section of WAN IP AddressWAN IP Address,

specify one of the following:

– No IPv4 AddressNo IPv4 Address: the connection has no IP address.

This is useful if the connection operates under a

bridge.

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– Obtain an IPv4 Address AutomaticallyObtain an IPv4 Address Automatically: the network

connection is required by Verizon to obtain an IP

address automatically. The server assigning the IP

address also assigns a subnet mask address, which

can be overridden by entering another subnet mask

address.

– Use the Following IP AddressUse the Following IP Address: the network connection

uses a permanent or static IP addressIP address and Subnet Subnet

MaskMask address, provided by Verizon or experienced

network technician.

• To override the subnet mask, select the Override Subnet Override Subnet

MaskMask check box, then enter the new subnet mask.

• Click ReleaseRelease/RenewRenew in the DHCP LeaseDHCP Lease ﬁeld to drop/get

an IP address from the DHCP server.

• In the Expires In Expires In ﬁeld, enter the amount of time a network

device is allowed to connect to the Verizon Router with its

currently issued dynamic IP address.

• IPv4 DNS - IPv4 DNS - selects Obtain IPv4 DNS Address DynamicallyObtain IPv4 DNS Address Dynamically

for using Dynamic DNS. Each time the public IP address

changes, the DNS database is automatically updated

with the new IPv4 address. In this way, even though the

IP address changes often, the domain name remains

constant and accessible.

• Internet Connection Firewall - Internet Connection Firewall - allows you to enable or

disable the ﬁrewall conﬁguration on this interface.

3. Click ApplyApply to save changes.

NETWORK SETTINGS

5.1j/ NETWORK OBJECTS

Network objects deﬁne a group, such as a group of computers, on

your Verizon Router network by MAC address, IP address, and/

or host name. The deﬁned group becomes a network object. You

can apply settings, such as conﬁguring system rules, to all devices

deﬁned in the network object.

For example, instead of setting the same website ﬁltering

conﬁguration individually to ﬁve computers one at a time, you can

deﬁne the computers as a network object. Website ﬁltering can

then be simultaneously applied to all the computers.

You can use network objects to apply security rules based on host

names, instead of IP addresses. This is useful since IP addresses

change from time to time. In addition, you can deﬁne network

objects according to MAC address to make the rule application

more persistent against network conﬁguration settings.

To deﬁne a network object:

1. From the Advanced Advanced menu, select Network Settings.Network Settings.

2. Select Network ObjectsNetwork Objects in the Network SettingsNetwork Settings section.

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3. To deﬁne a network object, click Add newAdd new. The Edit Network Edit Network

ObjectsObjects page displays.

4. In the DescriptionDescription ﬁeld, enter a name for the network object.

5. Click AddAdd. The Edit ItemEdit Item page displays.

NETWORK SETTINGS

6. Select and conﬁgure the type of network object as IP

address, IP subnet, IP range, MAC address, host name, or

DHCP option, and click ApplyApply to save changes.

7. Repeat the above steps to create additional network

objects.

8. When complete, click Apply changesApply changes to save changes.

5.1k/ PORT CONFIGURATION

Ethernet port conﬁguration allows you to set up the Ethernet ports

as either full- or half-duplex ports, at either 10 Mbps, 100 Mbps, or

1000 Mbps.

To conﬁgure the ports:

1. Select Port ConﬁgurationPort Conﬁguration in the Network SettingsNetwork Settings section.

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2. To emulate the speed and duplex conﬁguration of the port

with which it’s communicating, select AutoAuto or select the port

speed and duplicity.

3. Click Apply changesApply changes to save changes.

5.1l/ ROUTING

You can view the routing and IP address distribution rules as well as

add, edit, or delete the rules.

Routing Table

To view the rules:

1. Select RoutingRouting in the Network SettingsNetwork Settings section.

NETWORK SETTINGS

2. To add a new Route, click New RouteNew Route.

3. Specify the following parameters:

• Routing Entry - Routing Entry - select the IP address type.

• NameName – the network connection type.

• DestinationDestination - enter the destination IP of the destination

host, subnet address, network address, or default route.

The destination for a default route is 0.0.0.0.

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• NetmaskNetmask – enter the network mask. This is used in

conjunction with the destination to determine when a

route is used.

• GatewayGateway – enter the IP address of your Verizon Router.

• MetricMetric – enter a measurement preference of the route.

Typically, the lowest metric is the most preferred route. If

multiple routes exist to a speciﬁc destination network, the

route with the lowest metric is used.

4. Click Apply Apply and Apply changes Apply changes to save changes.

Internet Group Management Protocol (IGMP)

IGMP allows for managing a single upstream interface and multiple

downstream interfaces of the IGMP/MLD (Multicast Listener

Discovery)-based forwarding. This function enables the system

to send IGMP host messages on behalf of hosts that the system

discovers through standard IGMP interfaces. Also, IGMP snooping

allows an Ethernet switch to “listen in” on the IGMP conversation

between hosts and routers, while IGMP querier will send out

periodic IGMP queries.

To enable this function:

1. Choose the IGMP interfaces by clicking on the check boxes

on the screen.

2. Click Apply changesApply changes to save changes.

NETWORK SETTINGS

5.1m/ STATIC NAT

Static NAT allows devices located behind a ﬁrewall that is

conﬁgured with private IP addresses to appear to have public IP

addresses to the internet. This allows an internal host, such as a

web server, to have an unregistered (private) IP address and still be

accessible over the internet.

To conﬁgure static NAT:

1. Select Static NATStatic NAT in the Network SettingsNetwork Settings section.

2. To create a static NAT, select a source address in the

DeviceDevice ﬁeld.

3. Enter the Public IP AddressPublic IP Address.

4. If using port forwarding, select the Enabled Port forward Enabled Port forward

check box.

5. Click AddAdd. The rule displays in the Rules ListRules List section.

6. Click Apply ChangesApply Changes to save changes.

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7. Click Add another entryAdd another entry and repeat these steps to add

additional static IP addresses.

./ DIAGNOSTICS & MONITORING

5.2a/ BANDWIDTH MONITORING

You can view and monitor the recorded bandwidth usage measured

in Kbps.

To view the bandwidth:

1. From the Advanced Advanced menu, select Diagnostics & Monitoring.Diagnostics & Monitoring.

2. In the Diagnostics & MonitoringDiagnostics & Monitoring section, select Bandwidth Bandwidth

MonitoringMonitoring.

3. To refresh the page, click RefreshRefresh.

4. To continuously refresh the page, click Auto-refresh onAuto-refresh on.

DIAGNOSTICS & MONITORING

5.2b/ DIAGNOSTICS

You can use diagnostics to test network connectivity.

To diagnose network connectivity:

1. Select DiagnosticsDiagnostics in the Diagnostics & MonitoringDiagnostics & Monitoring section.

2. To ping an IP address, enter the IP address or domain name

in the DestinationDestination ﬁeld and click GoGo.

The diagnostics will display the number of pings, status,

packets sent, and round trip time.

If no diagnostic status displays, click refresh in your web

browser.

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5.2c/ SYSTEM LOGGING

System logging provides a view of the most recent activity of your

Verizon Router. In addition, you can view additional logs, such as the

security, advanced, ﬁrewall, WAN DHCP and LAN DHCP.

To view the system log:

1. Select System LoggingSystem Logging in the Diagnostics & MonitoringDiagnostics & Monitoring

section.

2. To view a speciﬁc time of log event, click on the OptionsOptions

button.

DIAGNOSTICS & MONITORING

3. Select your preferred logging time.

4. Click Save Save to save changes.

5. To view a speciﬁc type of log event such as Security Log,

WAN DHCP Log, etc., click the appropriate link in the menu

on the top.

6. To update the data, click RefreshRefresh.

5.2d/ SYSTEM-WIDE CONNECTIONS

You can view a summary of the monitored data collected for your

Verizon Router.

To view your Verizon Router’s full system status and trac

monitoring data:

1. Select System-wide ConnectionsSystem-wide Connections in the Diagnostics & Diagnostics &

MonitoringMonitoring section.

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DIAGNOSTICS & MONITORING

2. To modify the connection properties, click the individual

connection links.

3. To continuously refresh the page, click Auto-refresh onAuto-refresh on.

5.2e/ BACKHAUL LOGGING

You can view a summary of the BHM (backhaul modes: Ethernet,

coax and Wi-Fi) status of your network.

To view the backhaul modes log:

1. Select Backhaul LoggingBackhaul Logging in the Diagnostics & MonitoringDiagnostics & Monitoring

section.

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2. To refresh the page, click RefreshRefresh.

3. To delete the log information, click ClearClear.

4. To save the log information, click SaveSave.

./ SYSTEM

5.3a/ SYSTEM STATUS

To view the status:

1. From the AdvancedAdvanced menu, select SystemSystem.

2. You can quickly view your router’s status by selecting

System StatusSystem Status in the SystemSystem section.

3. To refresh the page, click RefreshRefresh.

SYSTEM

This section displays the status of your router’s local network

(LAN) and internet connection (WAN), ﬁrmware and hardware

version numbers, MAC Address, IP settings of Verizon Router and

Extender(s) (if connected).

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SYSTEM

5.3b/ DATE & TIME SETTINGS

You can set the time zone and enable automatic time updates.

To conﬁgure the settings:

1. From the Advanced Advanced menu, select System.System.

2. Select Date & TimeDate & Time in the SystemSystem section.

3. Select the local time zone. Your Verizon Router

automatically detects daylight saving times for selected

time zone.

4. In the Automatic Time UpdateAutomatic Time Update section, select the EnableEnable

check box to perform an automatic time update.

5. Deﬁne the time server addresses.

6. Enter the IP address or domain name of the time server,

then click Apply Apply to save changes.

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5.3c/ FACTORY RESET

You can use this functionality to save and load conﬁguration

ﬁles. These ﬁles are used to backup and restore the current

conﬁguration of your Verizon Router.

Only conﬁguration ﬁles saved on a speciﬁc Verizon Router can be

applied to that Verizon Router. You cannot transfer conﬁguration

ﬁles between Verizon Routers.

Warning: Manually editing a conﬁguration ﬁle can cause your

Verizon Router to malfunction or become completely inoperable.

Save Options

To save the conﬁguration ﬁle:

1. From the Advanced Advanced menu, select System. System.

2. Select Factory ResetFactory Reset in the SystemSystem section.

SYSTEM

3. Select Save to router and your Verizon accountSave to router and your Verizon account or Save Save

as ﬁleas ﬁle to save the current conﬁguration, then click Save as Save as

conﬁgurationconﬁguration.

4. If you select Save as ﬁleSave as ﬁle, the conﬁguration ﬁle is saved to

you web browser’s download folder.

Restore Options

You can restore your conﬁguration settings to your Verizon Router

factory default settings. Restoring the default settings erases the

current conﬁguration, including user deﬁned settings and network

connections. All connected DHCP clients must request new IP

addresses. Your Verizon Router must restart.

Prior to restoring the factory defaults, you may want to save your

current conﬁguration to a ﬁle. This allows you to reapply your

current settings and parameters to the default settings, as needed.

Note: When restoring defaults, the setting and parameters of your

Verizon Router are restored to their default values. This includes

the administrator password. A user-speciﬁed password will no

longer be valid.

To backup your Verizon Router’s settings:

1. Select Factory ResetFactory Reset in the SystemSystem section.

2. To take a backup of the current settings, click Automated Automated

Backups Backups or Manual Backup Manual Backup. You will be prompted to save a

ﬁle with the extension “.enc”.

3. Click BackupBackup to begin the conﬁguration backup process.

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To restore your Verizon Router’s factory default settings:

1. Select Factory ResetFactory Reset in the SystemSystem section.

2. Click Factory DefaultFactory Default.

• Default SettingsDefault Settings – will erase all router settings including

user settings for SSID and Passwords.

• Default Settings except current user settingsDefault Settings except current user settings – will erase

all router settings but will retain the user settings for SSID

and passwords.

3. Click Restore conﬁgurationRestore conﬁguration button. The factory default

settings are applied and your Verizon Router restarts. Once

complete, the Login page for the First Time Easy Setup

Wizard displays.

To load the conﬁguration ﬁle:

1. Select Factory ResetFactory Reset in the SystemSystem section.

2. To load a previously saved conﬁguration ﬁle, select Load a Load a

File File then click choose ﬁlechoose ﬁle.

SYSTEM

3. Browse to the location of the ﬁle, and click Restore Restore

conﬁgurationconﬁguration button to begin the conﬁguration uploading

process.

4. Accessing the My VerizonMy Verizon app or the My VerizonMy Verizon account

also allows you to restore the previously saved settings.

Click Restore From Account Restore From Account and select Go to Apple App Go to Apple App

Store/Go to Google Play Store Store/Go to Google Play Store to restore the saved settings

to the router.

5. Click Restore conﬁgurationRestore conﬁguration button. Your Verizon Router will

automatically restart with that conﬁguration.

5.3d/ LED

BRIGHTNESS

The Verizon Router allows you to set the LED brightness to turn

O(0%) or stay bright (50% or 100%) using the user interface.

To control the LED brightness:

1. Select LED Brightness LED Brightness in the SystemSystem section.

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2. Slide the bar to adjust the brightness of the LED.

3. Select your preferred timeout period (in minutes) from the

dropdown list for the LED dimming setting. The Status LED

will automatically turn o after the timeout period.

4. Click Apply changesApply changes to save changes.

Note: The light will activate again on status changes like WPS

pairing or loss of connection.

5.3e/ OPEN SOURCE SOFTWARE

To view:

From the Advanced Advanced menu, select SystemSystem from the left pane

and then click Open Source SoftwareOpen Source Software.

SYSTEM

5.3f/ REBOOT VERIZON ROUTER

Warning: Only select Reboot Router if instructed to do so by

Verizon support.

You can reboot your Verizon Router using the Reboot Router Only

feature. Refer to 1.3a/ FRONT PANEL for power button options.

To reboot your Verizon Router using the user interface:

1. Select Reboot Router Reboot Router in the SystemSystem section.

2. To reboot, click Reboot DeviceReboot Device. Your router will reboot. This

may take up to a minute.

3. To access your Verizon Router user interface, refresh your

web browser.

4. After the Router Status LED on the front panel turns solid

white, you will automatically be sent to the web browser

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ADVANCED SETTINGS

5.3g/ REMOTE ADMINISTRATION

Caution: Enabling Remote Administration places your

Verizon Router network at risk from outside attacks.

You can access and control your Verizon Router not only from

within the local network, but also from the internet using Remote Remote

AdministrationAdministration.

You can allow incoming access to the following:

• Allow Incoming WAN Access to Web-Management Allow Incoming WAN Access to Web-Management - used to

obtain access to your Verizon Router’s UI and gain access to all

settings and parameters through a web browser.

• Diagnostic ToolsDiagnostic Tools - used for troubleshooting and remote system

management by a user or Verizon.

Web Management remote administration access may be used

to modify or disable ﬁrewall settings. Web Management services

should be activated only when absolutely necessary.

To enable remote administration:

1. Select Remote AdministrationRemote Administration in the SystemSystem section.

SYSTEM

2. To enable access, select the check box.

3. To remove access, clear the check box.

4. Click Apply changesApply changes to save changes.

5.3h/ SYSTEM SETTINGS

You can conﬁgure various system and management parameters.

To conﬁgure system settings:

1. Select System SettingsSystem Settings in the SystemSystem section..

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ADVANCED SETTINGS

SYSTEM

2. In the Router StatusRouter Status section, conﬁgure the following:

• Router’s HostnameRouter’s Hostname – enter the host name of your

Verizon Router.

• Local DomainLocal Domain – view the local domain of the network.

• LocationLocation – select your current location of the router from

the dropdown list.

3. In the User SettingsUser Settings section, you can view the administration

user that can currently access your Wi-Fi network.

In addition, you can modify the login password and

manage the number of unsuccessful login attempts the

administration user can enter before your Verizon Router

temporarily denies all further login attempts by the user.

4. In the RouterRouter section, conﬁgure the following by selecting

the check box:

• Automatic Refresh of System Monitoring Web PagesAutomatic Refresh of System Monitoring Web Pages –

activates the automatic refresh of system monitoring

web pages.

• Prompt for Password when Accessing via LANPrompt for Password when Accessing via LAN – causes

your Verizon Router to ask for a password when trying to

connect to the network.

• Warn User Before Conﬁguration ChangesWarn User Before Conﬁguration Changes – activates

user warnings before network conﬁguration changes

take eect.

• In the Session LifetimeSession Lifetime ﬁeld, specify the length of time

required before re-entering the login password after your

Verizon Router has been inactive.

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ADVANCED SETTINGS

• In the Number of concurrent sessions that can be logged Number of concurrent sessions that can be logged

into the routerinto the router ﬁeld, select the number of users that can

access your Verizon Router at the same time.

5. In the Remote AdministrationRemote Administration section, conﬁgure the

following:

• Enter the Primary HTTP Management PortPrimary HTTP Management Port.

Refer to 5.3g Remote Administration for using this feature.

• In the System LoggingSystem Logging section move the selector to onon to

activate system logging.

• Remote System Notify LevelRemote System Notify Level – specify the type of

information, such as none, error, warning, and information,

received for remote system logging.

• Remote Security Notify LevelRemote Security Notify Level – specify the type of

information, such as none, error, warning, and information,

received for remote network security logging.

• In the DHCP TimeoutDHCP Timeout section, specify the DHCP timeout.

6. Click Apply changesApply changes to save changes.

06 /

TROUBLE

SHOOTING

6.0 Troubleshooting Tips

6.1 Frequently Asked Questions

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This chapter lists solutions for issues

that may be encountered while using

your Verizon Router as well as frequently

asked questions.

Although the majority of the router’s

internet connectivity is automatic and

transparent, if an issue does occur

accessing the internet (e.g. complete

loss of connectivity, inability to access

services, etc.), you may need to take

additional steps to resolve the problem.

TROUBLESHOOTING TIPS

Note: The advanced settings should only be conﬁgured by

experienced network technicians to avoid adversely aecting the

operation of your Verizon Router and your local network.

./ TROUBLESHOOTING TIPS

6.0a/ IF YOU ARE UNABLE TO CONNECT TO THE INTERNET:

• The ﬁrst thing to check is whether your Verizon Router is

powered on and is connected to the internet. Check the Router

Status LED on the front of the Verizon Router. Be sure to refer

to the “1.3a/ FRONT PANEL” on page 9 to determine

status of the Verizon Router. Check the WAN cable connecting

your Verizon Router to the internet to make sure it is properly

connected on both ends.

• If the prior tips do not resolve your connection issue, try

restarting (rebooting) the router portion of the Verizon Router

by manually pressing the ‘red’ reset power button on the rear

panel of the Verizon Router for 2-4 seconds (the Router Status

LED should go o) to begin rebooting your Verizon Router. Your

Verizon Router will begin rebooting and will return to service in

3 - 5 minutes depending on your network connection. Check

Router Status LED and if it is solid white, try again to access the

internet.

• If rebooting your router does not resolve your connection issue,

try power cycling the Verizon Router by unplugging the power

cable from the adapter or the wall and wait 2 minutes. During

the 2 min. wait period, also power cycle the network device (e.g.

the computer, tablet, etc.) and then plug the power cable back

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into the Verizon Router. After 3-5 minutes, recheck the Router

Status LED and try again to access the internet.

6.0b/ IF YOU ARE UNABLE TO CONNECT TO YOUR

VERIZON ROUTER USING WIFI:

• Be sure your Wi-Fi device is within range of your Verizon Router;

move it closer to see if your connection improves.

• Check your network device’s Wi-Fi settings to be sure your

device’s Wi-Fi is on (enabled) and that you have the correct Wi-Fi

network and password (if using a Wi-Fi password) as conﬁgured

on your Verizon Router.

• Be sure you are connecting to the correct Wi-Fi network; check

to be sure you are using your Verizon Router’s SSID. In some

cases, if using a Wi-Fi password, you may need to enter the

Wi-Fi password into your network device again to be sure your

device accepts the password.

• Check to be sure you are running the latest software for your

network device.

• Try turning your network device’s Wi-Fi o and on, and try to

connect.

• If you have made any changes in your network settings and

turning your network device’s Wi-Fi o and on does not help, try

to restart your network device.

• You may need to turn the Wi-Fi settings from on to o, and back

to on again and apply the changes.

TROUBLESHOOTING TIPS

• If you are still unable to access your Verizon Router, you may

need to try connecting to the Verizon Router using another

network device. If the issue goes away with another network

device, the issue is likely with that individual network device’s

conﬁguration.

6.0c/ ACCESSING YOUR VERIZON ROUTER IF YOU ARE

LOCKED OUT

• If your Verizon Router connection is lost while making

conﬁguration changes, a setting that locks access to your

Verizon Router’s UI may have inadvertently been activated.

The common ways to lock access to your Verizon Router are:

• Scheduler - If a schedule has been created that applies to the

computer over the connection being used, your Verizon Router

will not be accessible during the times set in the schedule.

• Access Control - If the access control setting for the computer

is set to block the computer, access to your Verizon Router is

denied.

To gain access, restore the default settings to your Verizon Router.

6.0d/ RESTORING YOUR VERIZON ROUTER’S DEFAULT

SETTINGS

There are two ways to restore your Verizon Router’s default

settings. It is important to note that after performing either

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 / TROUBLESHOOTING

procedure, all previously save settings on your Verizon Router will

be lost.

For additional information regarding the Restore Defaults feature,

refer to section 5.3c/ Factory Reset/Restore Options.

• Using the tip of a ballpoint pen or pencil, press and hold the

Reset button on the back of your Verizon Router for three

seconds.

• Access the UI and navigate to the Advanced/System page.

Select the Factory Reset option. After saving your conﬁguration,

if desired, click the Factory Default radio button. For additional

details, refer to the 5.3c/ Factory Reset section of this guide.

Note: If you reset or reboot your Verizon Router, you may also need

to disconnect your Verizon Router’s power supply for a few minutes

(3 or more) and then reconnect the power cable. However, in order

to provide full synchronization to the coaxial network, disconnecting

and reconnecting the power may be required.

6.0e/ LAN CONNECTION FAILURE

To troubleshoot a LAN connection failure:

• Verify your Verizon Router is properly installed, LAN connections

are correct, and that the Verizon Router and communicating

network devices are all powered on.

• Conﬁrm that the computer and Verizon Router are both on the

same network segment.

TROUBLESHOOTING TIPS

If unsure, let the computer get the IP address automatically by

initiating the DHCP function, then verify the computer is using

an IP address within the default range of 192.168.1.2 through

192.168.1.254. If the computer is not using an IP address within the

correct IP range, it will not connect to your Verizon Router.

• Verify the subnet mask address is set to 255.255.255.0.

6.0f/ TIMEOUT ERROR OCCURS WHEN ENTERING THE URL OR

IP ADDRESS

Verify the following:

• All computers are working properly.

• IP settings are correct.

• Verizon Router is on and connected properly.

• Verizon Router settings are the same as the computer.

For connections experiencing lag or a slow response:

• Check for other devices on the network utilizing large portions

of the bandwidth and if possible temporarily stop their current

utilization and recheck the connection.

• If lag still exists, clear the cache on the computer and if

still needed, unplug the Ethernet cable or disable the Wi-Fi

connection to the computer experiencing the slow connection

and then reconnect or enable the Wi-Fi connection and try the

connection again.

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 / TROUBLESHOOTING

In rare cases you may also need to:

• Unplug the Ethernet cable to Verizon Router and restart the

Verizon Router, wait 1-2 mins. and insert the Ethernet cable

again.

• Under limited circumstances you may use a port forwarding

conﬁguration on the router, based on the application you are

using (refer to the 5.0e/ Port Forwarding section or Verizon’s

support online help for more details).

6.0g/ ROUTER STATUS LED

The Router Status LED provides a visual display of the Verizon

Router’s current condition. Refer to the chart below for details.

Condition Status LED Color Verizon Router

Normal WHITE Normal operation (50% solid)

Setup complete (solid)

Router is booting (soft blink)

System restart (fast blink)

BLUE Pairing mode (hard blink)

WPS pairing successful (fast blink)

GREEN Wi-Fi has been turned o (solid)

TROUBLESHOOTING TIPS

Condition Status LED Color Verizon Router

Issue(s) YELLOW No internet connection (solid)

RED Hardware/System failure detected (hard

blink)

Overheating (fast blink)

WPS pairing failure (fast blink)

Power OFF Power o

Flash Speed

• Soft blink: 1000ms on 1000ms o

• Hard blink: 800ms on, 800ms o

• Fast blink: 200ms on, 200ms o

6.0h/ REAR LIGHTED INDICATORS

Left LED

• Solid yellow – Indicates less than 1 Gbps link

• Flash yellow – Indicates LAN/WAN activity. The trac can be in

either direction.

Right LED

• Solid white – Indicates 1/2.5/5/10 Gbps link

• Flash white – Indicates LAN/WAN activity. The trac can be in

either direction.

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 / TROUBLESHOOTING

./ FREQUENTLY ASKED QUESTIONS

6.1a/ I’VE RUN OUT OF ETHERNET PORTS ON MY

VERIZON ROUTER. HOW DO I ADD MORE COMPUTERS

OR DEVICES?

Plugging in an Ethernet hub or switch expands the number of ports

on your Verizon Router.

• Run a straight-through Ethernet cable from the Uplink port of the

new hub to the Verizon Router.

Use a crossover cable if there is no Uplink port/switch on your hub,

to connect to the Verizon Router.

• Remove an existing device from the Ethernet port on your

Verizon Router and use that port.

6.1b/ HOW DO I CHANGE THE PASSWORD ON MY

VERIZON ROUTER UI?

To change the password:

1. On the main screen, select AdvancedAdvanced, then select UsersUsers in

the UtilitiesUtilities section.

2. Click the EditEdit in the ActionAction column. The User SettingsUser Settings page

displays.

3. Edit the user name and set a new password.

FREQUENTLY ASKED QUESTIONS

6.1c/ IS THE WIFI OPTION ON BY DEFAULT ON MY

VERIZON ROUTER?

Yes, your Verizon Router’s Wi-Fi option is activated out of the

box.

6.1d/ IS THE WIFI SECURITY ON BY DEFAULT WHEN THE WIFI

OPTION IS ACTIVATED?

Yes, with the unique WPA2 (Wi-Fi Protected Access II)

key that is printed on the sticker on the rear panel of your

Verizon Router.

6.1e/ ARE MY VERIZON ROUTER’S ETHERNET PORTS AUTO-

SENSING?

Yes. Either a straight-through or crossover Ethernet cable can

be used.

6.1f/ CAN I USE AN OLDER WIFI DEVICE TO CONNECT TO MY

VERIZON ROUTER?

Yes, your Verizon Router can interface with 802.11b, g, n, ac or

ax devices. Your Verizon Router also can be setup to handle

only

n Wi-Fi cards, g Wi-Fi cards, b Wi-Fi cards, or any combination

of the three.

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 / TROUBLESHOOTING

6.1g/ CAN MY WIFI SIGNAL PASS THROUGH FLOORS, WALLS,

AND GLASS?

The physical environment surrounding your Verizon Router can

have a varying eect on signal strength and quality. The denser

the object, such as a concrete wall compared to a plaster wall,

the greater the interference. Concrete or metal reinforced

structures experience a higher degree of signal loss than those

made of wood, plaster, or glass.

6.1h/ HOW DO I LOCATE THE IP ADDRESS THAT MY COMPUTER

IS USING?

In Windows 7 or Windows 10, click the Windows button and

select Control Panel, then click View Network Status and Tasks.

In the next window, click Local Area Connection. In the Local

Area Network Connection Status window, click Details.

On Mac OS X, open System Preferences and click the Network

icon. The IP address displays near the top of the screen.

To ﬁnd the IP address from the router GUI:

1. From the Basic Basic menu, select Devices Devices from the left pane..

2. Select Expanded ListExpanded List from the dropdown list to view detailed

IP address information for all connected devices.

FREQUENTLY ASKED QUESTIONS

6.1i/ I USED DHCP TO CONFIGURE MY NETWORK. DO I

NEED TO RESTART MY COMPUTER TO REFRESH MY IP

ADDRESS?

No. In Windows 7, Windows 10 and Mac OSX, unplug the

Ethernet cable or Wi-Fi card, then plug it back in.

6.1j/ I CANNOT ACCESS MY VERIZON ROUTER UI. WHAT

SHOULD I DO?

If you cannot access the UI, verify the computer connected

to your Verizon Router is set up to dynamically receive an IP

address.

6.1k/ I HAVE A FTP OR WEB SERVER ON MY NETWORK. HOW

CAN I MAKE IT AVAILABLE TO USERS ON THE INTERNET?

For a web server, enable port forwarding for port 80 to the IP

address of the server. Also, set up the web server to receive

that port. Conﬁguring the server to use a static IP address is

recommended.

For a FTP server, enable port forwarding for port 21 to the IP

address of the server. Also, set up the web server to receive

that port. Conﬁguring the server to use a static IP address is

recommended.

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 / TROUBLESHOOTING

6.1l/ HOW MANY COMPUTERS CAN BE CONNECTED

THROUGH MY VERIZON ROUTER?

Your Verizon Router is capable of 254 connections, but we

recommend having no more than 132 connections. As the

number of connections increases, the available speed for each

computer decreases.

07 /

SPECIFICATIONS

7.0 General Speciﬁcations

7.1 LED Indicators

7.2 Environmental Parameters

184

 / SPECIFICATIONS

The speciﬁcations for your

Verizon Router are as follows.

This includes standards, cabling types

and environmental parameters.

GENERAL SPECIFICATIONS

Note: The speciﬁcations listed in this chapter are subject to change

without notice.

./ GENERAL SPECIFICATIONS

Model Number: CR1000B

Standards: IEEE 802.3x, 802.3u, 802.3ab,

802.3bz, 802.3 an

IEEE 802.11a/b/g/n/ac/ax

IP: IP versions 4 and 6

MoCA LAN: 1125 – 1675 MHz

2500 Mbps

Speed: Wired:

10GE WAN Ethernet: 100 Mbps,

1/2.5/5/10 Gbps auto-sensing

10GE LAN Ethernet: 100 Mbps,

1/2.5/5/10 Gbps auto-sensing

2.5GE LAN Ethernet: 10/100 Mbps,

1/2.5 Gbps auto-sensing

Wireless:

2.4 GHz -

IEEE 802.11b/g/n: maximum up to

600 Mbps

IEEE 802.11ax: maximum up to

1.1Gbps

186

 / SPECIFICATIONS

5 GHz -

IEEE 802.11a/n/ac: maximum up to

2.2 Gbps

IEEE 802.11ax: maximum up to

2.4Gbps

6 GHz -

IEEE 802.11ax: maximum up to

4.8Gbps

Cabling Type: Ethernet 100BaseT: UTP/STP

Category 5

Ethernet 1000BaseT: UTP/STP

Category 5e

Ethernet 2.5/5/10GBaseT: UTP/STP

Category 6a

Firewall: ICSA certiﬁed

./ LED INDICATORS

Front Panel: Router Status LED

Rear Panel: WAN Ethernet and LAN Ethernet [3]

ENVIRONMENTAL PARAMETERS

./ ENVIRONMENTAL PARAMETERS

DIMENSIONS AND WEIGHT

Verizon Router (unit only):

Size: 4.72” wide x 9.85” high x 4.72”

deep

Weight: 3.682 lbs / 1.670 kg

Complete System (inc. packaging):

Size: 10.71” wide x 7” high x 8.66”

deep

Weight: 6.232 lbs / 2.826 kg

Power: External, 12V, 5A

Mounting Bracket (optional):

Size: 3.97” wide x 6.86” high x 6.6”

deep

Weight: 0.39 lbs / 175 g

Screws (optional): PH TP+N: 0.157” x 0.984”

PE Anchor: 0.236” x 0.984”

188

 / SPECIFICATIONS

Certiﬁcations: FCC, UL 62368, WFA

Operating Temperature: 5° C to 40° C (41° F to 104° F)

Storage Temperature: -5° C to 50° C (23° F to 122° F)

Operating Humidity: 5% to 85%

Storage Humidity: 5% to 93% (non-condensing)

08 /

NOTICES

8.0 Regulatory Compliance Notices

190

 / NOTICES

This chapter lists various compliance

and modiﬁcation notices, as well as the

NEBS requirements and GPL.

REGULATORY COMPLIANCE NOTICES

./ REGULATORY COMPLIANCE NOTICES

8.0a/ Class B Equipment

Federal Communication Commission Interference Statement:

This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning

the equipment o and on, the user is encouraged to try to correct

the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for

help.

FCC Caution: Any changes or modiﬁcations not expressly

approved by the party responsible for compliance could void the

user’s authority to operate this equipment.

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 / NOTICES

This device complies with Part 15 of the FCC Rules. Operation

is subject to the following two conditions: (1) This device may

not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause

undesired operation.

This device is restricted for indoor use.

FCC regulations restrict the operation of this device to indoor use

only.

The operation of this device is prohibited on oil platforms, cars,

trains, boats, and aircraft, except that operation of this device is

permitted in large aircraft while ﬂying above 10,000 feet.

Operation of transmitters in the 5.925-7.125 GHz band is prohibited

for control of or Communications with unmanned aircraft systems.

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set

forth for an uncontrolled environment. This equipment should be

installed and operated with minimum distance 53cm between the

radiator & your body.

REGULATORY COMPLIANCE NOTICES

8.0b/ Safety Warning:

The screen of the coaxial cable is intended to be connected to

earth in the building installation.

The cable distribution system should be grounded (earthed)

in accordance with ANSI/NFPA 70, the National Electrical

Code (NEC), in particular Section 820.93, Grounding of Outer

Conductive Shield of a Coaxial Cable.

8.0c/ Alerte de sécurité:

L’écran du câble coaxial est destiné à être mis à la terre dans

l’installation du bâtiment.

Le système de distribution par câble doit être mis à la terre

conformément à ANSI / NFPA 70, Code national de l’électricité

(NEC), en particulier à la section 820.93, Mise à la terre du

blindage conducteur extérieur d’un câble coaxial.

8.0d/ NEBS (Network Equipment Building System) Statement

An external SPD is intended to be used with CR1000B/CE1000A.

WARNING:WARNING: The intra-building ports of the equipment or

subassembly is suitable for connection to intra-building or

unexposed wiring or cabling only. The intra-building port(s) of the

equipment or subassembly MUST NOT be metallically connected

194

 / NOTICES

to interfaces that connect to the OSP or its wiring. These interfaces

are designed for use as intra-building interfaces only (Type 4 ports

as described in GR-1089) and require isolation from the exposed

OSP cabling. The addition of Primary Protectors is not sucient

protection in order to connect these interfaces metallically to OSP

wiring.

Caution: The Verizon Router must be installed inside the home. The

Router is not designed for exterior installation.

8.0e/ GENERAL PUBLIC LICENSE

This product includes software made available under open source

licenses. Additional information about that software, applicable

licenses, and downloadable copies of source code, is available at:

https://verizon.com/opensource/

All open source software contained in this product is distributed

WITHOUT ANY WARRANTY. All such software is subject to the

copyrights of the authors and to the terms of the applicable

licenses included in the download.

This information is provided for those who wish to edit or otherwise

change such programs. You do not need a copy of any of such open

source software source code to install or operate the device.