NCUC HHG NO. 1
NORTH CAROLINA UTILITIES COMMISSION
MAXIMUM RATE TARIFF NO. 1
INTRASTATE RATES AND CHARGES
Applying on
HOUSEHOLD GOODS
as described in
NCUC Rule R2-37
Between
POINTS IN NORTH CAROLINA
______________________________________________________________________________
MAXIMUM RATE TARIFF NO. 1
__________________________________________________________________
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
_____________________________________________________________________________
ISSUED BY
NORTH CAROLINA UTILITIES COMMISSION
430 N. Salisbury Street
4325 Mail Service Center
Raleigh, North Carolina 27699-4300
Telephone - 919/733-4036
www.ncuc.net
THIRD REVISED PAGE 1
CANCELS
SECOND REVISED PAGE 1
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
TABLE OF CONTENTS
ISSUED: August 13, 2007 EFFECTIVE: August 13, 2007
SECTION
Page No.
Index……………………………...…………………………………………………………………
.
2
List of
Carriers……………………………………………………………………………………...
3
Users of Mileage Guide 18 and MileMaker
Software………………………………....................
9
Check Sheet of Tariff Page
Revisions……………………………………………………………..
10
Section I - Rules and
Regulations………………………………………………………………….
11
Cancellation
Notice………………………………………………………………………………
12
Participating
Carriers……………………………………………………………………………..
12
Rule 1 - Application of
Tariff…………………………………………………………………….
12
Rule 2 - Discounts from Maximum Rates or
Charges……………………………………………
12
Rule 3 - Scope and Application of
Tariff………………………………………………………...
12
Rule 4 - Commodity
Description…………………………………………………………………
13
Rule 5 - Reissued Items or
Pages…………………………………………………………………
13
Rule 6 - Cancellation of Original and Revised
Pages…………………………………………….
13
Rule 7 -
Valuation………………………………………………………………………………...
14
Rule 8 - Limitation of Liability on Ready-to-Assemble
Furniture……………………….............
15
Rule 9 - Articles of Extraordinary
Value…………………………………………………………
17
Rule 10 -
Insurance……………………………………………………………………………….
17
Rule 11 -
Payments……………………………………………………………………………….
18
Rule 12 - Regular Hours of
Service………………………………………………………………
18
Rule 13 - Nonbinding Estimates Subject to 110%
Rule………………………………………….
19
Rule 14 - Binding Guaranteed
Estimates…………………………………………………………
19
THIRD REVISED PAGE 1
CANCELS
SECOND REVISED PAGE 1
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
TABLE OF CONTENTS
ISSUED: August 13, 2007 EFFECTIVE: August 13, 2007
Rule 15 - Binding Not-to-Exceed
Estimates……………………………………………………...
20
Rule 16 - Mileage and
Application……………………………………………………………….
20
Rule 17 - Hourly Rate Transportation
Application………………………………………………
21
Rule 18 - Disposition of Fractions and Parts of
Hours…………………………………………...
21
Rule 19 - Computing
Charges……………………………………………………………………
22
Rule 20 - Minimum Weight
Charge……………………………………………………………...
22
Rule 21 - Complete Occupancy of
Vehicle………………………………………………………
23
Rule 22 - Movement of Empty
Vehicles…………………………………………………………
23
Rule 23 - Exclusive Use of a Vehicle……………………………………………………………
24
Rule 24 - Space Reservation for a Portion of
Vehicle……………………………………………
24
Rule 25 - Expedited
Service……………………………………………………………………...
25
Rule 26 - Display of Van
Space………………………………………………………………….
26
Rule 27 - Bill of
Lading…………………………………………………………………………..
26
Rule 28 - Information to be Included on Uniform Household Goods Bill of
Lading……………
27
Rule 29 - Basis of
Weight………………………………………………………………………...
28
Rule 30 - Complete
Article……………………………………………………………………….
29
Rule 31 - Inspection of
Articles…………………………………………………………………..
30
Rule 32 - Preparation for
Shipment………………………………………………………………
30
Rule 33 - Articles Liable to Cause
Damage……………………………………………………...
32
Rule 34 - Marking and
Packing…………………………………………………………………..
33
FIRST REVISED PAGE 1-A CANCELS ORIGINAL PAGE
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
TABLE OF CONTENTS — continued
ISSUED: December 8, 2014 EFFECTIVE: January 1, 2015
1-A
SECTION
Page No.
Rule 35 - Servicing Special
Articles……………………………………………………………...
33
Rule 36 - Impracticable
Operation………………………………………………………………..
34
Rule 37 - Impracticable Pickup/Delivery or Auxiliary
Service…………………………………..
34
Rule 38 - Hoisting
Service………………………………………………………………………..
35
Rule 39 - Handling and
Storage………………………………………………………………….
35
Rule 40 - Perishable
Articles……………………………………………………………………..
36
Rule 41 - Removal or Placement of Property from/to Inaccessible
Locations…………………...
36
Rule 42 - Extra Pickup or
Delivery………………………………………………………………
37
Rule 43 - Advancing of
Charges…………………………………………………………………
37
Rule 44 - Third Party
Charges……………………………………………………………………
37
Rule 45 - Warehouse Pickup and
Delivery……………………………………………………….
38
Rule 46 - Diversion of
Shipments………………………………………………………………..
38
Rule 47 - Consolidated
Shipments……………………………………………………………….
39
Rule 48 - Storage-in-
Transit……………………………………………………………………...
39
Rule 49 - Public Warehouse
Delivery……………………………………………………………
41
Rule 50 -
Overflow……………………………………………………………………………….
42
Rule 51 - Lost or Destroyed
Shipments…………………………………………………………..
42
Rule 52 -
Claims………………………………………………………………………………….
42
Section II - Hourly Rates for Moves of 35 Miles and Less………………………………………
44
Rule 53 - Hourly
Charges………………………………………………………………………...
45
Rule 54 - Hourly Packing and Unpacking
Charges………………………………………………
45
Section III - Weight and Distance Rates for Moves Over 35
Miles……………………………...
46
Rule 55 - Rates and
Breakpoints…………………………………………………………………
47
FIRST REVISED PAGE 1-A CANCELS ORIGINAL PAGE
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
TABLE OF CONTENTS — continued
ISSUED: December 8, 2014 EFFECTIVE: January 1, 2015
2-A
Section IV - Additional Services and
Charges……………………………………………………
49
Item 1 - Packing and
Unpacking…………………………………………………………………
50
Item 2 - Overtime Packing and
Unpacking………………………………………………………
52
Item 3 - Packing Container
Charges……………………………………………………………...
54
Item 4 - Labor
Charges…………………………………………………………………………...
55
Item 5 - Appliances/Articles Requiring Special Servicing for Safe
Transportation……………..
55
Item 6 - Bulky Articles, Loading/Unloading Charges, Weight
Additives………………………..
56
Item 7 - Extra Pickup or
Delivery………………………………………………………………...
57
Item 8 - Auxiliary
Service………………………………………………………………………...
58
Item 9 - Waiting
Time……………………………………………………………………………
58
Item 10 - Piano, Organ, Pool Tables, or Laden Home Freezer Carry
Charges…………………...
59
Item 11 - Empty Mileage
Charge…………………………………………………………………
60
Item 12 - Diversion
Charge………………………………………………………………………
60
Item 13 - Storage-in-Transit
Rates………………………………………………………………..
61
Item 14 - Pickup or Delivery Transportation Rates to Apply on Storage-in-Transit
Shipments…
61
Item 15 - Reweighing
Charge……..……………………………………………………………...
62
Item 16 - Wrapping and Padding
Materials………………………………………………………
62
Item 17 - Depreciation Valuation Charges
(DELETED 1-1-15)……………………..………….
62
Item 18 - Full Value
Protection…………………………………………………………………..
63
Item 19 - Overtime Loading and
Unloading……………………………………………………...
64
SECOND REVISED PAGE 1-B CANCELS FIRST REVISED PAGE
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
TABLE OF CONTENTS — continued
ISSUED: July 23, 2012 EFFECTIVE: July 23, 2012
1-B
SECTION
Page No.
Item 20 - Elevator, Stair, and Excessive Distance Carry
Charges………………………………..
65
Section V – Definitions, Forms, and Brochure…………………………………………………...
67
Definitions……………………………………………………………………………………….
.
68
Forms…………………………………………………………………………………………….
.
—
Uniform Household Goods Bill of
Lading……………………………………………………
70
Uniform Household Goods Bill of Lading – 35 Miles or
Less……………………………….
70-A
Addendum to Uniform Household Goods Bill of
Lading…………………………………….
71
Contract Terms and Conditions of Uniform Household Goods Bill of
Lading………………
72
Estimated Cost of
Services……………………………………………………………………
74
Estimated Cost of Services – 35 Miles or
Less………………………………………….........
74-A
Change Order/Addendum to Estimated Cost of
Services……………………………….........
75
Cargo Claims
Log……………………………………………………………………….........
76
Brochure – Moving 101 – A North Carolina Consumer’s Guide……………………………..
—
Attachments………………………………………………………………………………………...
.
—
Supplement - Fuel Surcharge for Weight/Distance
Moves………………………………………
—
SECOND REVISED PAGE 2 CANCELS FIRST REVISED PAGE 2
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
INDEX
ISSUED: December 8, 2014 EFFECTIVE: January 1, 2015
SUBJECT
Section
No.
Rule
No.
Item
No.
Page
No.
Additional Services:
Auxiliary Service........................................................................................
Bulky Articles, Loading/Unloading Charges, Weight Additives...............
Diversion Charge........................................................................................
Elevator, Stair, and Excessive Distance Carry Charges............................
Empty Mileage Charge...............................................................................
Extra Pickup or Delivery.............................................................................
Full Value Protection..................................................................................
Labor Charges............................................................................................
Overtime Loading and Unloading..............................................................
Overtime Packing and Unpacking.............................................................
Packing Container Charges........................................................................
Packing and Unpacking..............................................................................
Piano, Organ, Pool Tables, Laden Home Freezer Carry Charges .........
Pickup/Delivery Rates Apply on Storage-In-Transit Shipments...............
Reweighing Charges ..................................................................................
Servicing of Appliances .............................................................................
Storage-In-Transit Rates .............................................................................
Waiting Time ...........................................................................................
Wrapping and Padding Materials ..............................................................
Application of Tariff ....................................................................................
Article, Complete .........................................................................................
Articles of Extraordinary Value ...................................................................
Articles, Inspection of ..................................................................................
Articles Liable to Cause Damage ................................................................
Bill of Lading ................................................................................................
Bill of Lading, Information to be Included on Uniform HHG .....................
Cancellation of Original and Revised Pages ................................................
Charge, Minimum Weight ............................................................................
Charges, Advancing of .................................................................................
Charges, Computing .....................................................................................
Check Sheet of Tariff Page Revisions ..........................................................
Claims ...........................................................................................................
Commodity Description ...............................................................................
Definitions and Abbreviations ....................................................................
Discounts from Maximum Rates or Charges ...............................................
Display of Van Space ...................................................................................
Estimates, Binding Guaranteed ....................................................................
Estimates, Nonbinding, Subject to 110% Rule ............................................
Estimates, Binding Not-To-Exceed ..............................................................
Expedited Service .........................................................................................
Extra Pickup or Delivery ...............................................................................
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
IV
I
I
I
I
I
I
I
I
I
I
I
I
I
V
I
I
I
I
I
I
I
1
30
9
31
33
27
28
6
20
43
19
52
4
2
26
14
13
15
25
42
8
6
12
20
11
7
18
4
19
2
3
1
10
14
15
5
13
9
16
58
56-57
60
65-66
60
57
63-64
55
64
52-53
54
50-51
59-60
61
62
55
61
58
62
12
29
17
30
32
26-27
27-28
13
22
37
22
10
42-43
13
68-69
12
26
19
19
20
25
37
ORIGINAL PAGE
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
INDEX — continued
ISSUED: August 13, 2007 EFFECTIVE: August 13, 2007
2-A
SUBJECT
Section
No.
Rule
No.
Item
No.
Page
No.
Forms:
Addendum to Uniform Household Goods Bill of Lading .............................
Bill of Lading, Uniform Household Goods ..................................................
Change Order/Addendum to Estimated Cost of Services ............................
Claims Log Form ..........................................................................................
Contract Terms and Conditions of Bill of Lading .......................................
Estimated Cost of Services ..........................................................................
Furniture, Ready to Assemble Made from Press Board, Particle Board, and
Engineered Wood, Limitation of Liability .................................................
Fractions and Parts of Hours, Disposition of ................................................
Handling and Storage ....................................................................................
Hoisting Service ............................................................................................
Hourly Charges .............................................................................................
Hourly Packing and Unpacking Charges ......................................................
Hourly Rate Transportation Application ......................................................
Hours of Service, Regular ............................................................................
Impracticable Operation ...............................................................................
Impracticable Pickup/Delivery or Auxiliary Service ...................................
Insurance .......................................................................................................
List of Carriers .............................................................................................
Marking and Packing ....................................................................................
Maximum Rates on Distance Transportation ...............................................
Mileage and Application ...............................................................................
Overflow .......................................................................................................
Payments .......................................................................................................
Perishable Articles ........................................................................................
Property from/to Inaccessible Locations, Removal or Placement of ...........
Public Warehouse Delivery ..........................................................................
Reissued Items or Pages ...............................................................................
Scope and Application of Tariff ...................................................................
Servicing Special Articles ............................................................................
Shipment, Preparation for ............................................................................
Shipments, Consolidated ..............................................................................
Shipments, Diversion of ...............................................................................
Shipments, Lost or Destroyed ......................................................................
Storage-in-Transit .........................................................................................
Third Party Charges ......................................................................................
Warehouse Pickup and Delivery ..................................................................
Valuation .......................................................................................................
Vehicle, Complete Occupancy of .................................................................
Vehicle, Exclusive Use of a ..........................................................................
Vehicle, Space Reservation for a Portion of .................................................
Vehicles, Movement of Empty ......................................................................
Weight, Basis of .............................................................................................
V
V
V
V
V
V
I
I
I
I
II
II
I
I
I
I
I
I
III
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
8
18
39
38
53
54
17
12
36
37
10
34
55
16
50
11
40
41
49
5
3
35
32
47
46
51
48
44
45
7
21
23
24
22
29
71
70
75
76
72-73
74
15-16
21
35
35
45
45
21
18
34
34
17
3-9
33
47-48
20-21
42
18
36
36
41
13
12
33
30-32
39
38
42
39-41
37
38
14-15
23
24
24-25
23
28-29
106
th
REVISED PAGE 3
CANCELS
105
th
REVISED PAGE 3
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: July 1, 2024 EFFECTIVE: July 1, 2024
4AAAA’s Exclusive Moving & Freight Services, LLC, Charlotte NC C-3037
485 Movers Charlotte, LLC, Charlotte, NC C-2980
919 Quick Moves, LLC, Knightdale, NC C-2943
A+ Labor Solutions, LLC, Graham, NC C-3058
A+ Moving and Storage, A+ Relocation Services, Inc., d/b/a, Fayetteville, NC C-2340
A 1 Pack Load and Moving, A 1 Pack and Load, Inc., Raleigh, NC C-2481
A & A Moving, Pitt Movers, Inc., d/b/a, Greenville, NC (At carrier’s request, certificate is temporarily C-1641
suspended until 03-09-24. Authority has not yet been reinstated. Therefore, carrier currently is
not authorized to perform North Carolina intrastate household goods moves.)
AAA Moving & Storage, LLC, Hickory, NC C-2909
AAA Storage Company, Inc., Fayetteville, NC C-715
A & D Relocation, Inc., Goldsboro, NC C-2296
A & M Friendly Movers, LLC, Calabash, NC C-2969
ASE Moving Services, American Star Enterprises, Inc., d/b/a, Raleigh, NC (At carrier’s request, C-1818
certificate is temporarily suspended until 06-13-25. Therefore, carrier currently is not
authorized to perform North Carolina intrastate household goods moves.)
A Cut Above Moving and Relocation Service, RJ Square, LLC, d/b/a, Wilmington, NC C-3017
Absolute Moving & Storage, Inc., Holly Ridge, NC C-2432
Accelerated Deliveries, AJ Enterprises of the Piedmont, LLC, d/b/a, Cornelius, NC C-2919
ACE Movers, ACE Group Corporation Inc., d/b/a, Harmony, NC C-2412
Ackley Enterprises, Inc., Trenton, NC C-3045
Acme Movers & Storage Company, Inc., Morehead City, NC C-613
Advance Moving & Storage, Inc., Winterville, NC C-2343
Advanced Moving, LLC, Dallas, NC C-2964
Advanced Relocation & Cleaning Services, LLC C-3056
Affordable Moving and Storage, LLC, Newton, NC C-2923
Ahlgren’s Transport, LLC, Madison, NC C-2529
SEVENTY-SECOND REVISED PAGE 3-A
CANCELS
SEVENTY-FIRST REVISED PAGE 3-A
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: December 11, 2023 EFFECTIVE: December 11, 2023
Alamance Moving, LLC, Burlington, NC C-3050
All American Moving & Storage of Fayetteville, Inc., Fayetteville, NC C-2354
All American Relocation, Inc., Raleigh, NC C-1590
All In Movers, Inc., Winston-Salem, NC C-2903
AllMoves, LLC, Brevard, NC C-2959
All My Sons Moving and Storage, Bournias, LLC, d/b/a, Charlotte, NC C-601
All My Sons Moving and Storage of Raleigh, SG of Raleigh, LLC, d/b/a, Raleigh, NC C-2661
All My Sons of Charlotte South, LLC, Pineville, NC C-2653
All My Sons of Chattanooga I, LLC, Chattanooga, TN C-3034
All My Sons of Greensboro, LLC, Greensboro, NC C-2883
All My Sons of Myrtle Beach, LLC, Myrtle Beach, SC C-3033
All My Sons of South Raleigh, LLC, Garner, NC C-2644
All Ways Moving, AWM EST 2009 Inc., d/b/a, Jacksonville, NC C-2623
Allstar Moving & Storage Co., Inc., Fayetteville, NC C-2365
American Moving & Hauling, Inc., Winston-Salem, NC C-2411
American Van Lines, Inc., Greensboro, NC C-1588
Anderson, Andy, Moving Company, Craig M. Anderson, d/b/a, Fayetteville, NC C-2042
Apartment Movers of the Carolinas, LLC, Charlotte, NC C-2652
Apartment Movers Plus, Derric Pearce Fozard, d/b/a, Durham, NC C-2595
Apple Moving, Harrison’s Moving & Storage Co., Inc., d/b/a, Chesapeake, VA (Sale and Transfer C-2455
from Harrison’s Moving & Storage Co., Inc., 11-07-23)
Appalachian Movers Transport, Douglas Tracy Carpenter, d/b/a, Hendersonville, NC C-2536
Appalachian Moving & Storage, LLC, Deep Gap, NC C-2462
Armor Bearer Discount Movers, LLC, Greensboro, NC C-2353
Armstrong Relocation, Armstrong Relocation Co., Inc., d/b/a, Morrisville, NC C-641
Armstrong Transfer & Storage Co., Inc./Armstrong Relocation Company, Charlotte, NC C-760
Arnold Moving, Ltd., Wilmington, NC C-3004
Ashe Van Lines, LLC, Hickory, NC C-2627
Asheville Area Movers, LLC, Asheville, NC C-2655
Athens Moving Experts, Inc., Raleigh, NC C-2657
Atlantic Moving Systems, LLC, Wilmington, NC C-2664
Austin’s Moving Company, LLC, Greensboro, NC C-2582
Aye Jakayla Moving & Storage, LLC, Hickory, NC C-3002
NINETY-FIFTH REVISED PAGE 4
CANCELS
NINETY-FOURTH REVISED PAGE 4
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
B&R Moving and Delivery, LLC, Concord, NC C-3028
Ballantyne & Beyond Moving, Inc., Fort Mill, SC C-2468
Barringer Moving & Storage, LLC, Newton, NC C-2509
Beaty Brothers Moving, LLC, Hendersonville, NC C-2948
Beeline Moving Company, LLC, Angier, NC C-2934
Bellhop Moving, BHH Services, LLC, d/b/a, Chattanooga, TN C-2968
Beltmann Group Incorporated, Roseville, Minnesota C-2527
Berger Transfer & Storage, Inc., Charlotte, NC (At carrier’s request, certificate is temporarily suspended C-976
until 04-03-25. Authority has not yet been reinstated. Therefore, carrier currently is not authorized
to perform North Carolina intrastate household goods moves)
Best American Movers, United Pro Movers, LLC, d/b/a, Charlotte, NC C-3064
Best Bet Moving and Labor, LLC, Greensboro, NC C-2587
Best Movers US Inc., Charlotte, NC (At carrier’s request, certificate is temporarily suspended C-2539
until 07-15-25. Authority has not yet been reinstated. Therefore, carrier currently is not
authorized to perform North Carolina intrastate household goods moves.)
Blue Ox Movers, McLeese & Company, LLC, d/b/a, Wilmington, NC (Per carrier’s request, C-3065
certificate canceled 07-12-24)
BMS Moving & Storage, Gayla Lynch Black, d/b/a, Hendersonville, NC C-2449
Boundless Moving & Storage, LLC, Cleveland, TN C-3053
Box and Dolly, LLC, Fayetteville, NC C-2897
Box Turtle Moving Co., LLC, Raleigh, NC C-3049
Boxt Moving, LLC, Charlotte, NC C-3082
Branch Out Delivery, Inc., Clayton, NC C-2640
Brazosmovers.com., LLC, Weatherford, TX, C-2891
Bread’s Moving & Hauling, LLC, Winston-Salem, NC (At carrier’s request, certificate is temporarily C-3047
suspended until 10-01-24. Authority has not yet been reinstated. Therefore, carrier currently
is not authorized to perform North Carolina intrastate household goods moves)
Brightleaf Moving, LLC, Durham, NC C-3019
Brooks Coast to Coast Transport, Floyd Allen Brooks, Jr., d/b/a, Washington, NC C-2379
Buckeye Moving & Storage, LLC, Winston-Salem, NC C-3039
Building Blocks Moving, QC Tech Installers, LLC, d/b/a Charlotte, NC C-2927
Bull City Movers Plus, Juan Lamont Nelson, d/b/a, Durham, NC (At carrier’s request, certificate was C-2631
temporarily suspended until 11-16-23. Authority has not yet been reinstated. Therefore, carrier
currently is not authorized to perform North Carolina intrastate household goods moves.)
Bulldog Moving, LLC, Charlotte, NC C-2424
Byers, Sam A., & Sons Moving Service, Inc., Troutman, NC C-2302
SEVENTY-FIFTH REVISED PAGE 4-A
CANCELS
SEVENTY-FOURTH REVISED PAGE 4-A
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
CJ Moving Services, LLC, Durham, NC C-3073
C K Movers, LLC, Knightdale, NC C-2654
C & L Movers, Loretta Floyd Heimbach and Mary Catherine Floyd Lantz, d/b/a, Wilmington, NC C-2578
Cameron & Cameron, Assembly, Moving and Storage, Inc., Durham, NC (At carrier’s request, certificate C-2323
is temporarily suspended until 06-21-25. Therefore, carrier currently is not authorized to perform
North Carolina intrastate household goods moves.)
Campbell’s Transfer & Storage, Tommy Campbell, d/b/a, Kannapolis, NC C-1737
Capital Moving & Storage, LLC, Raleigh, NC (Certified 05-01-20) C-2952
Capital Relocation Group, LLC, Garner, NC C-2942
Captain Delivery, LLC, Lumberton, NC C-3029
Caraway Moving, Inc., Monroe, NC C-2305
Carey Moving & Storage of Asheville, Inc., Arden, NC C-64
Carey Moving & Storage of Charlotte, Inc., Rock Hill, South Carolina C-2565
Carolinas All-Star Movers, LLC, Charlotte, NC C-3003
Carolina Moving & Storage Solutions, LLC, Greensboro, NC C-3060
Carolina Moving, Packing & Storage, Inc., Charlotte, NC C-2987
Carolina Pack N Go Professional Movers, LLC, Hendersonville, NC C-2957
Caveman Moving & Storage, LLC, Raleigh, NC C-2659
Cary Moving, 4 Sons, Inc., d/b/a, Cary, NC C-2589
Central Moving & Storage, Inc., Sanford, NC C-2277
Chapel Hill Moving Company, Inc., Chapel Hill, NC C-2288
Charlie Powell’s Model Moves, Inc., Fuquay-Varina, NC C-2591
Chief Dale’s Moving, LLC, Kinston, NC C-3044
City Transfer & Storage Co., High Point, NC C-131
Citywide Moving Systems, Inc., Matthews, NC C-2235
Cli-Co Moving, RWW Enterprises, Inc., d/b/a Washington, NC C-2547
Cliff Harvel’s Moving Company, Inc., Winston-Salem, NC C-634
Clockwork Moving, LLC, Matthews, NC (Certificate issued 07-02-24) C-3085
Coastal Carrier Moving & Storage Company, Coastal Carriers, Inc., d/b/a, Wilmington, NC C-2286
Coastal Moving Company, Inc., Jacksonville, NC C-617
Coastline Relocation, Bekins A-1 Movers, Inc., d/b/a, Goldsboro, NC C-2480
Coleman American Moving Services, Inc., Midland City, AL C-2355
College Hunks Hauling Junk & Moving, Prosperity Reality Relocations Co., d/b/a, Fort Mill, SC C-3086
(Certificate issued 07-18-24)
College Hunks Hauling Junk and Moving, CHHJ NC Raleigh, LLC, d/b/a C-3083
College Hunks Hauling Junk & Moving, M&J Houston Enterprises, LLC, d/b/a, Fayetteville, NC C-3055
College Hunks Hauling Junk & Moving of Asheville, Venture 2134, Inc., d/b/a, Arden, NC C-2956
College Hunks Hauling Junk & Moving, SeaDawgs Enterprises, Inc., d/b/a, Leland, NC C-2896
College Hunks Hauling Junk & Moving, Inc., d/b/a Race City Hauling, Southport, NC C-3000
College Hunks Hauling Junk & Moving, d/b/a Rudraksh Enterprise, LLC, Macclesfield, NC C-3022
College Hunks Moving, Triad Expeditors, Inc., d/b/a, Asheboro, NC C-2525
Covan World-Wide Moving, Incorporated, Fayetteville, NC C-473
Crabtree Family Moving, LLC, Raleigh, NC C-2533
Crown Moving & Storage, Inc., Fayetteville, NC C-1011
CWTC Moving & Storage, LLC, Greensboro, NC C-2779
NINETY-FIRST REVISED PAGE 5
CANCELS
NINETIETH REVISED PAGE 5
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: May 6, 2024 EFFECTIVE: May 6, 2024
D’s Affordable Moving Service, Donnell Alphonso Spellman, d/b/a Greenville, NC C-2651
Daehan Express, LLC, Durham, NC C-2621
Davis Relocation, LLC, Goldsboro, NC C-2971
D C Movers LLC, Durham, NC C-2336
Dedmon, A. V., Trucking, Inc., Shelby, NC C-146
Dedmon Moving and Storage, Inc., Shelby, NC C-2409
DeHaven’s Transfer & Storage, Inc., Durham, NC C-347
Delancey Street Moving & Transportation, Delancey Street North Carolina, d/b/a, Greensboro, NC C-1769
Dexteready Moving & Delivery, LLC, Raleigh, NC C-2662
Dillard’s Moving & Transport, LLC, Concord, NC C-2778
Distinctive Moving and Storage, LLC, Cary, NC C-2945
DK Love Movers, LLC, Linden, NC C-2487
Dogwood Moving, LLC, Raleigh, NC C-2944
Donique’s Relocation Service, LLC Charlotte, NC (At carrier’s request, certificate is temporarily C-2990
suspended until 9-27-22)
Dry Ridge Moving and Transportation, LLC, Asheville, NC C-2490
Duke, D. R., Moving, Inc., Charlotte, NC C-2293
Dukes Enterprises, LLC, Charlotte, NC (Certified 04-22-24) C-3078
E.E. Ward Moving & Storage Co., LLC, Grove City, OH C-2774
ENC Moving and Hauling, LLC, New Bern, NC C-3052
East Coast Moving, East Coast Move Lady, Inc., d/b/a, Ocean Isle Beach, NC C-2332
(Address change 04-02-24)
Easy Movers, Inc., Pineville, NC C-2225
Elephant Movers, LLC, Franklinton, NC C-2973
Elizabeth City Delivery & Moving Services, Scott Allen Gurganus, d/b/a, Elizabeth City, NC C-2915
Everyday Moving & Storage, LLC, Angier, NC C-2537
Excel Moving and Storage, Inc., Raleigh, NC C-731
Excel Moving & Storage of Greensboro, Inc., Greensboro, NC C-2311
Excellence on the Move, Kenneth James Scallions, d/b/a, Fort Mill, SC C-2626
Exclusive Moving and Delivery, LLC, Charlotte, NC C-2619
Exodus Works, Exodus Outreach Foundation, Inc., d/b/a, Hickory, NC C-2458
EZ Access Movers, Christopher Bernard Howell, d/b/a, Charlotte, NC C-2429
FIFTY-FOURTH REVISED PAGE 5-A
CANCELS
FIFTY-THIRD REVISED PAGE 5-A
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
Faithful Moves, LLC, Hendersonville, NC C-3057
Family Movers Express, Family Movers Express, LLC, d/b/a, Raleigh, NC C-2566
Fast Lane Moving and Logistics, LLC, Robersonville, NC C-3036
Fayetteville Moving & Storage, Inc., Fayetteville, NC C-704
Few Moves, LLC, Wrightsville Beach, NC C-2521
Fidelity Moving & Storage Co., Inc., Fayetteville, NC C-869
Fire Logistics, Scott Andrew Carter, d/b/a, Mebane, NC C-2911
First Choice Moving & Storage, Inc., Jacksonville, NC C-200
Flash Moving Company, LLC, Cary, NC (Certified 04-10-24) C-3076
Fox Moving and Storage, Fox Moving and Storage of Charlotte, LLC, d/b/a, Charlotte C-2947
G & B Relocation, LLC, Roxboro, NC C-2984
Gasperson Transfer, WNC Moving & Storage, Inc., d/b/a, Asheville, NC C-664
Gene Ferguson Moving Co., Inc., Waynesville, NC C-2338
Gentle Giant Moving Company (NC), LLC, Matthews, NC C-2406
Gillespie’s Local Moving Service, James Felton Gillespie, d/b/a, West End, NC C-2511
Goldsboro Van & Storage, Inc., Goldsboro, NC C-1019
Good Greek Van Lines, Agios Ioannis, LLC, d/b/a, Jupiter, FL (Certified 07-31-24) C-3088
Grade A Movers, LLC, Charlotte, NC C-2503
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REVISED PAGE 6
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: June 3, 2024 EFFECTIVE: June 3, 2024
Hands 2 Hands, Inc., Raleigh, NC C-2887
Hardin Furniture Company, Asheboro, NC C-2609
Hardy Moving & Storage, MAAVS Transit, LLC, d/b/a Harbinger, NC C-2256
Harrison’s Moving & Storage Co., Inc., Chesapeake, VA (Sale and Transfer to Harrison’s Moving C-2455
Harvel’s, Cliff, Moving Company, Inc., Winston-Salem, NC C-634
Hector and Sons, Hector Luis Sidlouski, d/b/a, Charlotte, NC C-2922
Herren’s Carolina Moving & Storage, Inc., Lafayette, IN C-2611
Hernandez Moving 919, LLC, Raleigh, NC C-2988
Hill, I. H., Transfer and Storage, Inc., Durham, NC C-650
Hilldrup Moving & Storage, Hilldrup Companies, Inc., d/b/a, Stafford, VA C-2210
Hockaday Brothers Moving, Brennan McCall & Jackson Bennett, d/b/a, Charlotte, NC C-2970
Homebound Moving Co., LLC, Beech Mountain, NC C-2974
Homeward Bound Moving, Inc., Fuquay Varina, NC C-2287
Horne Moving Systems, Inc., Goldsboro, NC C-252
Hornet Moving, LLC, Charlotte, NC C-2615
H.U.N.K.S. of Central Piedmont, Grimshaw, Grimshaw, Griffith & Stone, LLC, d/b/a C-2954
Humphrey, Troy, Moving & Storage, Inc., Jacksonville, NC C-700
Illuminated Moving & Packing, LLC, Asheville, NC C-2995
In & Out Moving and Delivery, LLC C-2502
Irongate Moving, LLC, Apex, NC C-3062
It’s Your Move, LLC, Jacksonville, NC (Per carrier’s request, certificate canceled 05-08-24) C-2646
JB Movers, Inc., Fort Mill, SC C-2561
JD Johnson Moving Company, LLC, Mooresville, NC C-2986
JD Moving Service, Inc., Durham, NC C-2972
James Moving, LLC, Linwood, NC C-3021
Jenny To The Rescue, Inc., Mars Hill, NC C-2895
John’s Moving & Storage, LLC, Raleigh, NC C-2248
Johnson Moving Service, Inc., Lincolnton, NC C-2642
Junk Pros of NC, LLC, Greensboro, NC C-2898
Just Move It, LLC, Wilmington, NC C-2650
Kelly Moving, Inc., Campobello, SC C-2469
Kemet Moving Services, LLC, Roxboro, NC C-2999
Ken’s Pack & Move, Kendrick James Earl Sheppard, d/b/a, Raleigh, NC C-2551
Kepley Moving and Storage, Inc., Lexington, NC C-727
Kev’s Moving and Delivery Service, LLC, Charlotte, NC C-3008
King Moving, LLC, Wilmington, NC C-3081
TWENTY-FIRST REVISED PAGE 6-A
CANCELS
TWENTIETH REVISED PAGE 6-A
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: July 1, 2024 EFFECTIVE: July 1, 2024
LL’s Local & Long Distance Moving, LLC, Battleboro, NC C-3011
Ladd, J. E., & Son Transfer, LLC, Durham, NC C-628
Latham Enterprises Moving & Delivery, LLC, Greensboro, NC C-2913
Lawrence Transportation Systems, Inc., Roanoke, VA C-2211
Lentz Moving Services, Carolinas Office Relocation Experts, LLC, d/b/a, Clemmons, NC C-2505
Lets Move, Cory LaGene Mitchell, d/b/a, Kernersville, NC C-2985
Liberty Moves, Inc., Pinehurst, NC C-2928
Little Guys Movers, Inc., Denton, Texas C-2546
Little Guys Movers of Greensboro, Beso Del Sol Holdings, LLC, d/b/a, Lubbock, TX C-2548
Little Lloyd Moving & Transit, Kenneth Frederick Lloyd, d/b/a, Greensboro, NC C-2337
Local Movers, LLC, Concord, NC (Per carrier’s request, certificate canceled 06-17-24) C-2544
Local Moving Services of NC, LLC, Havelock, NC C-3075
Local N Long Distance Movers, Tornado Movers, LLC, d/b/a, Huntersville, NC C-3009
Long Transfer, Inc., Highlands, NC C-1237
Luggers of Wilmington, Coastal Lugging of NC, LLC, d/b/a, Southport, NC C-2951
Lytle’s Transfer & Storage, Inc., Duncan, SC C-697
142
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CANCELS
141
st
REVISED PAGE 7
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
Mainstream Movers, Morrisville Trucks Moving and Supplies, LLC, d/b/a Cary, NC C-2930
Make A Move, Fletcher Anneheim Dedicated Services, LLC, d/b/a, Charlotte NC C-2573
Makin’ Moves & Dumpin’ Junk, Get Dumped, LLC, d/b/a, Durham, NC C-2991
Making Moves, LLC, Clayton, NC C-3054
Marathon Moving Company, Inc., Greensboro, NC C-2600
Mather Brothers Moving Company, LLC, Garner, NC C-2320
Me and My Team LLC, Raleigh, NC C-2577
Men Moving Mountains, LLC, Boone, NC C-3006
Men on the Move, Inc., Young Harris, Georgia C-2535
Merchants Moving & Storage, Inc., Fayetteville, NC C-702
Merit Moving, LLC, Mooresville, NC C-3014
Metropolitan Moving, LLC, Charlotte, NC C-2608
Midwest Moving Company, LLC, Charlotte, NC C-2966
Miracle Movers, Samantha Lynn Piner, d/b/a, Wilmington, NC C-2562
Miracle Movers of Concord, LLC, Mooresville, NC C-2925
Miracle Movers Raleigh, LLC, Durham, NC C-2894
Miracle Movers of the Sandhills, LLC Cameron, NC C-2889
Miracle Movers of the Triad, LLC, Greensboro, NC C-2888
Miscellaneous Plus, Inc., Raleigh, NC C-2457
Mitchell Movers, LLC, New Bern, NC C-2348
Modern Moving and Storage, Inc., Fayetteville, NC C-626
Monster Movers, LLC, Burlington, NC C-3069
Moultrie Home Services, LLC, Fayetteville, NC C-2614
Move and Care, LLC, Charlotte, NC C-3067
Move Pack Clean, Linda Denise Hill, d/b/a, Charlotte, NC C-2649
Movemart Relocation, Inc., Columbia, SC C-2579
Movers Near Me, LLC, Candler, NC C-2921
Moves for Less, Xpress Logistics, LLC, d/b/a, Charlotte, NC C-3079
Moving Ahead Services, LLC, Willoughby, OH C-2938
Moving Forward Shipping Company, LLC, Raleigh, NC (Certified 07-25-24) C-3087
Movin’ On Movers, PBP Mom, LLC, d/b/a, Apex, NC C-1990
Murray Transfer & Storage Company, Inc., Wilmington, NC C-279
Mustang Moving, LLC, Greensboro, NC C-3013
Naglee Moving & Storage, Inc., Elmira Heights, NY C-2557
Nationwide Logistics, LLC, Wendell, NC (At carrier’s request, certificate is suspended until 05-15-24. C-3038
Therefore, carrier currently is not authorized to perform N.C. intrastate household goods moves.)
Neighbor Moving, LLC, Raleigh, NC C-2892
NetMove Logistics, LLC, d/b/a NetMove, Charlotte, NC C-2916
New World Van Lines, Inc., Chicago, IL C-2378
Next Stop Movers, LLC, Raleigh, NC C-2983
No Sweat Services, Inc., Cary, NC (T-4940) C-3051
North Carolina’s Best Movers, LLC, Charlotte, NC C-2977
Nilson Van & Storage, Inc., Fayetteville, NC C-173
NINETY-SEVENTH REVISED PAGE 7-A
CANCELS
NINETY-SIXTH REVISED PAGE 7-A
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
OBX Movers, Matthew Craig Hill, d/b/a, Harbinger, NC C-2555
Omni Moving and Storage, Inc., Fayetteville, NC C-436
On 3 Moving and Relocation, LLC, High Point, NC C-3010
Orange County Moving and Storage, Micah Zunil Intrator, d/b/a, Chapel Hill, NC C-2907
Patterson Storage Warehouse Company, Inc., Fayetteville, NC C-586
Paxton Van Lines of North Carolina, Inc., Charlotte, NC C-372
Peak Moving and Storage, LLC, Wilmington, NC C-3024
Personal Touch Movers, Inc., Candler, NC (Per carrier’s request, certificate canceled 07-31-24) C-2543
Piedmont Moving, Michael Theodore Handshoe, d/b/a, Rural Hall, NC C-2528
Piedmont Van and Storage Co., Fayetteville, NC C-631
Pilot Van Lines, Inc., Jacksonville, NC C-515
Pinehurst Moving & Storage Co., Inc., Southern Pines, NC C-2590
Pink Zebra Moving of Charlotte, Charlotte Mover Solutions, LLC, d/b/a C-3046
Pink Zebra Moving of Wilmington, PZ Cape Fear, LLC, d/b/a, Wilmington, NC C-3027
Pinnacle Movers, LLC, Pinnacle, NC C-2493
Port City Movers, 126 Haney Drive Moving, LLC, d/b/a, Mooresville, NC C-2344
Power Moves, LLC, Wilmington, NC C-3001
Preferred Moving Company, LLC, Hickory, NC C-2598
Professional Relocation Moving Packing and Storage, LLC, Mooresville, NC C-2470
Pro Movers, LLC, Raleigh, NC C-2434
Quality Transports and Relocation, LLC, Raleigh, NC C-2937
Raleigh Moving Company, LLC, Raleigh, NC C-2939
Rambling Man Logistics, L.L.C., Hildebran, NC C-3068
Randy’s Delivery of Jacksonville, Inc., Jacksonville, NC C-3025
Randy Owen Moving Service, LLC, Brevard, NC C-2453
Red Brick Moving, LLC, Garner, NC C-3061
Red Shoe Services, LLC, Joseph P. Potter, d/b/a, Asheville, NC C-2908
Reign Moving Solutions, LLC, Greer, SC C-3042
Relocate & Decorate Moving Services, LLC, Wilson, NC C-2638
Rent A Vet, LLC, Raleigh, NC C-2967
Right Choice Moving, LLC, Mills River, NC C-3005
Right Direction Moving & Transport, LLC, Franklin, NC C-2906
Road Haugs, Inc., Charlotte, NC C-2570
Rocket Movers, LLC, Marion, NC C-2941
Romero Movers, LLC, Apex, NC C-2890
Roy & McCoy Moving, LLC, Morrisville, NC C-3020
Rye Moving and Packing, LLC, Fletcher, NC C-2931
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CANCELS
113
th
REVISED PAGE 8
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
Safe & Sound Moving Company, LLC, Cary, NC C-2901
Sandhills Moving & Storage, Co., Southern Pines, NC C-865
Scooby Moving Company, Roy David Holloway, d/b/a, Wake Forest, NC C-2552
Seaboard Moving & Storage, Inc., Jacksonville, NC C-1026
Short Time Moving, LLC, Forest City, NC (Certified 07-14-22) C-3016
Smart Move, LLC, Bailey, NC C-2885
Smith Dray Line & Storage Co., Inc., Asheville, NC C-651
Smith, W. E., Moving Co., City Transfer Fayetteville, LLC, d/b/a, High Point, NC C-2451
Smoky Mountain Moving Co., Inc., Franklin, NC C-2219
Smooth Move, Carolina Movers, LLC, d/b/a, Rock Hill, SC C-2637
Southeast Moving and Storage, Inc., Wilmington, NC C-2635
Southern Moving and Storage, LLC, Fayetteville, NC C-2593
Spaces Premium Moving, Inc., Bolivia, NC C-3032
Staley’s Moving Vans, Donald Joseph Staley, d/b/a, Millers Creek, NC C-685
States Van Lines of North Carolina, LLC, Greensboro, NC C-2517
Steele & Vaughn Moving & Storage, J Five Investments, Inc., d/b/a, Greensboro, NC C-2331
Stewart Moving and Storage, The Wes Stewart Corporation, d/b/a, Midlothian, VA C-2657
Suddath Moving and Logistics, Suddath Relocation Systems of Charlotte, LLC, d/b/a, Charlotte, NC C-2465
Suddath Moving & Storage, LLC, Charlotte, NC (Certificate issued 07-02-24) C-3084
Superior Moving and Logistics, LLC, Greenville, NC C-2932
Superior Moving Systems, Inc., Durham, NC C-2273
Sustainable Alamance, Burlington, NC C-2596
Swift Service Men, LLC, Charlotte, NC C-3012
NINETY-THIRD REVISED PAGE 8-A
CANCELS
NINETY-SECOND REVISED PAGE 8-A
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: July 1, 2024 EFFECTIVE: July 1, 2024
T & J Movers, Tyrone Lamont Levan, d/b/a, Charlotte, NC C-2446
TBC Movers, Inc., Charlotte, NC C-2975
TLC Moving, LLC, Castle Hayne, NC C-3077
T-N-T Moving Systems, Inc., Charlotte, NC C-2299
TROSA Moving, Triangle Residential Options for Substance Abusers, Inc., d/b/a, Durham, NC C-726
TRS Moving and Delivery, Junk Recyclers, Inc., d/b/a, Asheville, NC C-3070
Taylor’s Moving Company, Orlandus Dungee Taylor, d/b/a, Durham, NC C-2295
Terminal Storage Company, Inc., Fayetteville, NC C-595
The $20.00 Moving Truck, LLC, Raeford, NC C-2904
The Movers on Demand Network, LLC, Raleigh, NC C-2884
The Shuttle Movers, LLC, Chapel Hill, NC (Per carrier’s request, certificate canceled 06-26-24) C-3035
Thomas, J. E., & Sons Moving, LLC, Jacksonville, NC C-2399
Todd’s Easy Moves, Todd Bentley Cummings, d/b/a, Advance, NC C-2276
Totes On-Demand, LLC, Concord, NC C-2946
Town and Country Movers, Inc., Gaithersburg, MD C-3063
Triangle Moving Service, Inc., Hillsborough, NC (At carrier’s request, certificate is temporarily suspended C-932
until 10-13-23. Authority has not yet been reinstated. Therefore, carrier currently is not authorized
to perform North Carolina intrastate household goods moves.)
Tri-City Movers, LLC, Greensboro, NC C-2478
Trident Moving Services, LLC, Charlotte, NC C-2981
Trinity Movers, LLC, Arden, NC C-2978
Tropical Moves, LLC, Wilmington, NC C-2605
Truckin’ Movers Corporation, Durham, NC C-2262
Two Men and A Truck of Asheville, AMS & Sons Moving Co., LLC, d/b/a, Fletcher, NC C-2425
Two Men and A Truck of Charlotte, NBF Charlotte, LLC, d/b/a, Charlotte, NC C-3072
Two Men and A Truck of Durham, NC, Oliver & Finley, LLC, d/b/a, Durham, NC C-2369
Two Men and A Truck of Fayetteville, Green Leaf Associates, Inc., d/b/a, Fayetteville, NC C-2445
Two Men and A Truck Goldsboro, R3 Ventures, LLC, d/b/a, Goldsboro, NC C-2998
Two Men and A Truck of Greensboro, Greensboro Movers, LLC, d/b/a, Winston-Salem, NC C-126
Two Men and A Truck Greenville NC, NBF Greenville NC, LLC, d/b/a, Greenville, NC C-3031
Two Men and A Truck of Mooresville, Lynnbrook, LLC, d/b/a, Mooresville, NC C-2568
Two Men and A Truck of Raleigh, Simply The Best Movers, LLC, d/b/a, Raleigh, NC C-2253
Two Men and A Truck of Sanford, B10P, LLC, d/b/a, Sanford, NC C-2912
Two Men and A Truck of Wilmington, T & K Moving, Inc., d/b/a, Wilmington, NC C-2066
Two Men and A Truck of Winston-Salem, Kline, LLC, d/b/a, Winston-Salem, NC C-2289
Two Strong Dudes Moving Company, LLC, Charlotte, NC C-2456
Two Twigs Moving, LLC, Charlotte, NC C-3018
FIFTY-NINTH REVISED PAGE 8-B
CANCELS
FIFTY-EIGHTH REVISED PAGE 8-B
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS ISSUED A CERTIFICATE OF EXEMPTION
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
Union Transfer and Storage Company, Inc., Arden, NC C-2216
United Family Movers CNC, LLC, Raleigh, NC C-3080
Unity Partners, LLC, Fort Mill, SC (At carrier’s request, certificate is temporarily suspended until C-2976
12-1-24. Authority has not yet been reinstated. Therefore, carrier currently is not authorized to
perform North Carolina intrastate moves.)
Uwharrie Moving and Delivery, LLC, Albemarle, NC C-3026
Victory Run Moving Delivery Courier, LLC, Raleigh, NC C-2905
Virtues Moving Company, Inc., Durham, NC C-2933
Wainwright Transfer Co. of Fayetteville, Inc., Fayetteville, NC C-1063
Walden Logistics, LLC, Greenville, NC C-3071
WayForth Transportation, LLC, Richmond, VA (Per carrier’s request, certificate canceled 07-10-24) C-2914
Webb Co., Inc., The Webb Company of North Carolina, d/b/a, Charlotte, NC C-2291
Willis Moving and Storage, Inc., Jacksonville, NC C-712
Winston-Salem Moving & Storage, Chad Raven Stewart, d/b/a, Winston-Salem, NC C-2622
Wolf Moving You, LLC, Raleigh, NC C-3059
X-Man Delivery/Moving Services, LLC, Winston-Salem, NC C-2983
You Move Me, McDowell & Yee, LLC, d/b/a, Charlotte, NC C-2572
Your Budget Movers, LLC, Durham, NC C-2963
TWENTY-THIRD REVISED PAGE
CANCELS
TWENTY-SECOND REVISED PAGE 9
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
USERS OF THE OFFICIAL HOUSEHOLD GOODS TRANSPORTATION MILEAGE GUIDE
NO. 19 OR RAND MCNALLY ELECTRONIC MILEMAKER SOFTWARE
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
9
AAA Storage Company, Inc., Fayetteville, NC
All American Relocation, Inc., Raleigh, NC
Allen’s Moving Service of Fayetteville, Inc., Fayetteville, NC
Armstrong Relocation, Armstrong Relocation Co., Inc., d/b/a Morrisville, NC
Armstrong Transfer & Storage Co., Inc./Armstrong Relocation Company, Charlotte, NC
Berger Transfer & Storage, Inc., Charlotte, NC
CORE Lentz Moving Services, Carolina Office Relocation Experts, LLC, d/b/a, Clemmons, NC
Charlotte Van and Storage Co., Inc., Charlotte, NC
City Transfer & Storage Co., High Point, NC
Crofutt & Smith Storage Warehouse of North Carolina, Inc., Landing, NJ
DeHaven’s Transfer & Storage, Inc., Durham, NC
DeHaven’s Transfer & Storage of Charlotte, Inc., Charlotte, NC
DeHaven’s Transfer & Storage of Greensboro, Inc., Greensboro, NC
DeHaven’s Transfer & Storage of Wilmington, Inc., Wilmington, NC
Delancey Street Moving & Transportation, Delancey Street North Carolina, d/b/a, Greensboro, NC
Excel Moving and Storage, Inc., Raleigh, NC
Excel Moving & Storage of Greensboro, Inc., Greensboro, NC
Fayetteville Moving & Storage, Inc., Fayetteville, NC
Gasperson Transfer, WNC Moving & Storage, Inc., d/b/a Asheville, NC
Hilldrup Moving & Storage, Hilldrup Transfer & Storage, Inc., d/b/a, Stafford, VA
Horne Moving Systems, Inc., Goldsboro, NC
Lafayette Moving & Storage, Inc., Fayetteville, NC
Long Transfer, Inc., Highlands, NC
Lytle’s Transfer & Storage, Inc., Duncan, SC
Markethouse Moving and Storage, Inc., Fayetteville, NC
Piedmont Van and Storage Co., Fayetteville, NC
Ray Moving & Storage, Inc., Greensboro, NC
Sells Service, Inc., Statesville, NC
Smith Dray Line & Storage Co., Inc. Asheville, NC
Two Men and A Truck of Fayetteville, Green Leaf Associates, Inc., d/b/a, Fayetteville, NC
Union Transfer and Storage Company, Inc., Arden, NC
Weathers Brothers Moving and Storage Company, Inc., Fayetteville, NC
FIFTH REVISED PAGE 9-A
CANCELS
FOURTH REVISED PAGE 9-A
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
LIST OF CARRIERS AUTHORIZED TO USE ELECTRONIC BILL OF LADING
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
All My Sons Moving and Storage, Bournias, LLC, d/b/a, Charlotte, NC
All My Sons Moving and Storage of Raleigh, SG of Raleigh, LLC, d/b/a, Raleigh, NC
All My Sons of Charlotte South, LLC, Matthews, NC
All My Sons of Greensboro, LLC, Greensboro, NC
All My Sons of South Raleigh, LLC, Fuquay Varina, NC
All Ways Moving, AWM EST 2009., Inc., d/b/a, Jacksonville, NC
American Moving & Hauling, Inc., Winston-Salem, NC
Coastal Carrier Moving & Storage Company, Coastal Carriers, Inc., d/b/a, Wilmington, NC
Gentle Giant Moving Company (NC), LLC, Matthews, NC
Men Moving Mountains, LLC, Boone, NC
Movin’ On Movers, PBP Mom, LLC, d/b/a, Apex, NC
Next Stop Movers, LLC
North Carolina’s Best Movers, LLC, Charlotte, NC
Peak Moving and Storage, LLC, Wilmington, NC
Pink Zebra Moving of Wilmington, PZ Cape Fear, LLC, d/b/a, Wilmington, NC (Approved 07-24-24)
Uwharrie Moving and Delivery, LLC, Albemarle, NC (Approved 07-31-24)
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th
REVISED PAGE 10
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
CHECK SHEET OF TARIFF PAGE REVISIONS
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
All of the pages contained in this tariff are listed consecutively by number and revision number. The pages
of this tariff and the supplements to the tariff listed on this page bear issue dates which are the same as or
prior to the issue date of this page.
See Section 1, Rule 6, Cancellation of Original and Revised Pages for the method of cancelling original and
revised pages.
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1
44
22
70
4
1-B
2
19
2
45
22
70-A
3
2
2
20
2
46
22
71
2
2-A
0
21
3
47
23
72
2
3
106
22
0
48
23
73
2
3-A
72
23
0
49
22
74
3
4
95
24
0
50
0
74-A
3
4-A
75
25
0
51
26
75
0
5
91
26
1
52
0
76
2
5-A
54
27
3
53
25
Brochure*4
6
123
28
3
54
23
6-A
7
21
141
29
0
55
24
7-A
97
30
1
56
22
8
114
31
0
57
22
* Brochure appears after page 76
It is numbered as Pages 1-10 to
match its table of contents
8-A
93
32
0
58
22
8-B
59
33
1
59
24
9
23
34
0
60
22
9-A
5
35
0
61
23
10
251
36
0
62
23
11
0
37
1
63
3
12
2
38
1
64
22
13
0
39
1
65
20
14
1
40
0
66
22
15
1
41
0
67
0
ORIGINAL PAGE 11
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
SECTION I
RULES
AND
REGULATIONS
SECOND REVISED PAGE 12 CANCELS FIRST REVISED PAGE 12
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: December 8, 2014 EFFECTIVE: January 1, 2015
CANCELLATION NOTICE
This tariff cancels in whole or in part, as the case may be, all tariffs (including discount tariffs and
supplements thereto) presently on file with the North Carolina Utilities Commission which provide rates
and charges on the intrastate movement of household goods.
_____________________________________________________________________________________
PARTICIPATING CARRIERS
This tariff applies for account of all carriers holding authority under certificates of exemption issued by the
North Carolina Utilities Commission to transport household goods as described in Rule 4 (Commodity
Description).
_____________________________________________________________________________________
RULE 1
APPLICATION OF TARIFF
This tariff is applicable only on intrastate traffic, i.e. traffic having origin and destination within the State
of North Carolina, as authorized under certificates of exemption issued by the North Carolina Utilities
Commission.
_____________________________________________________________________________________
RULE 2
DISCOUNTS FROM MAXIMUM RATES OR CHARGES
The rates and charges provided herein are maximum rates. Carriers may not exceed the maximum rate or
charge applicable for any individual component set forth herein.
_____________________________________________________________________________________
RULE 3
SCOPE AND APPLICATION OF TARIFF
Subject to the rules and regulations contained in Section I, the rates and charges shown in Sections II, III,
and IV are the maximum rates and charges to be assessed by all carriers governed by this tariff, for all
movements of household goods within North Carolina. EXCEPTION: Section IV, Item 18 (Full Value
Protection) includes rates which are not subject to negotiated discounts.
All carriers issued a certificate of exemption by the North Carolina Utilities Commission authorizing the
intrastate transportation of household goods are required to use the forms in Section V of this tariff.
ORIGINAL PAGE 13
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 4
COMMODITY DESCRIPTION
Household goods, as used in connection with transportation, means personal effects and property used or
to be used in a dwelling, when a part of the equipment or supply of such dwelling, and similar property if
the transportation of such effects or property is arranged and paid for by the householder or another party.
_____________________________________________________________________________________
RULE 5
REISSUED ITEMS OR PAGES
References made herein to items, rules, or pages in this tariff include reference to reissue of such items,
rules, or pages.
_____________________________________________________________________________________
RULE 6
CANCELLATION OF ORIGINAL AND REVISED PAGES
When this tariff is amended by revised pages, the cancellation of prior pages, except the title page, will be
effected by means of this rule. A revised page will not show a cancellation notice except when a
cancellation notice is necessary because of suspension, rejection, or other reason. Revisions of each page
will be filed in numerical sequence. Except where a specific cancellation is shown on a new revised page,
a revised page cancels any and all uncancelled revised or original pages or uncancelled portions thereof,
which bear the same page number. EXCEPTIONS: When a specific cancellation on a prior revised page
excepts a previously filed page wholly or in part, this rule does not have the effect of cancelling such
excepted previously filed page or portion thereof.
FIRST REVISED PAGE 14
CANCELS
ORIGINAL PAGE 14
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: December 8, 2014 EFFECTIVE: January 1, 2015
RULE 7
VALUATION
(A) As used in this tariff, the phrases, "released value", "declared value", "value declared by shipper",
and "lump sum value" shall have the same meaning.
(B) On any shipment where the transportation charge is based on weight and distance and/or hourly
rated movements pursuant to the provisions of this tariff, the carrier's maximum liability shall be
either (1) $4.00 times the actual weight (in pounds) of the shipment (constructive weight on hourly
shipments-see Rule 29(B) (Basis of Weight)), or the declared lump sum value, whichever is greater;
or (2) $.60 per pound for the actual weight of any lost or damaged article or articles, if the shipment
has been expressly released by the shipper to such value per article. Unless the shipper expressly
releases the shipment to a value equal to $4.00 for each pound of weight in the shipment or lump
sum value declared by the shipper, the carrier's maximum liability for loss and damage will not
exceed $.60 per pound per article.
(C) The released value must be shown on the bill of lading in the following form and must be initialed
only by the person signing the bill of lading:
VALUATION: Shipper must initial the option selected.
______ Basic Value Protection. I release this shipment to a value of $.60 per pound per article.
______ Full Value Protection. I release this shipment to a value of $4.00 times actual weight in
pounds of shipment or declared lump sum value of $______. (Declared value must be at least
$4.00 per pound times weight of shipment.)
See attached “Addendum to Uniform Household Goods Bill of Lading.”
(D) If the shipper fails to make the entry required in subsection (C) of this rule, the shipment will be
deemed released to $.60 per pound per article (Basic Value Protection).
(Continued on next page)
FIRST REVISED PAGE 15
CANCELS
ORIGINAL PAGE 15
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: June 7, 2005 EFFECTIVE: June 7, 2005
RULE 7 (cont.)
(E) The released value and the carrier's maximum liability (whether or not loss or damage occurred from
carrier negligence), as determined under this rule, shall apply to any claims resulting from the
performance or failure to perform by carrier of any services, including accessorial services, which
carrier has contracted to perform.
(F) Full Value Protection - See Section IV, Item 18.
_____________________________________________________________________________________
RULE 8
LIMITATION OF LIABILITY ON READY TO ASSEMBLE FURNITURE
MADE FROM PRESS BOARD, PARTICLE BOARD, AND ENGINEERED WOOD
(A) Ready to Assemble Furniture is defined as meaning furniture manufactured from press board, particle
board, engineered wood or similar materials which is shipped from the manufacturer in a knocked down
(KD) or knocked down flat (KDF) condition to be assembled by the retail store, reseller, or end-user. Most
is not designed with the extra wood structural pieces to adequately brace the unit for movement out of or
into a residence, and may not withstand the normal truck vibration, even in air-ride trailers. It is not
constructed to withstand the normal stress of a move as an assembled unit. Assembly instructions frequently
suggest that the connecting hardware pieces be glued in place. This does not significantly improve the
structural integrity of the pieces and makes disassembly impossible without creating substantial,
unrepairable damage.
(B) When a shipper elects to ship an article as defined above, and not withstanding the language contained
in the Notice below, in no case shall the liability of the carrier exceed $.60 per pound per article or $50.00
per article, whichever is greater.
(C) Prior to the movement of a shipment of household goods, the carrier shall give the shipper a notice
containing the language outlined below and receive back the original signed copy.
(Continued on next page)
SECOND REVISED PAGE 16
CANCELS
FIRST REVISED PAGE 16
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: June 7, 2005 EFFECTIVE: June 7, 2005
RULE 8 (cont.)
NOTICE
LIMITATION OF LIABILITY ON READY TO ASSEMBLE FURNITURE
MADE FROM PRESS BOARD, PARTICLE BOARD, AND ENGINEERED WOOD
Furniture manufactured from press board, particle board, and/or engineered wood is designed to go into a
box from the manufacturer, to the retailer, and then to the customer unassembled. It is not constructed to
withstand the normal stress of a move as an assembled unit. Most is not designed with the extra wood
structural pieces to adequately brace the unit for movement out of or into a residence, and may not withstand
the normal truck vibration, even in air-ride trailers. Usually chips or dents are not repairable. Surface
impressions can be made on the furniture when writing on a single piece of paper. Assembly instructions
frequently suggest that connecting hardware pieces be glued in place. This does not significantly improve
the structural integrity of the pieces and makes disassembly impossible without creating substantial,
unrepairable damage. When a shipper elects to ship an article as defined herein, and not withstanding
the language contained in this Notice, in no case shall the liability of the carrier exceed $.60 per pound
per article or $50.00 per article, whichever is greater.
[ ] Option 1 I/we choose to disassemble and reassemble all press board, particle board,
and or/engineered wood furniture prior to move. I/we assume all responsibility for damage to the press
board, particle board, and/or engineered wood furniture which may occur during the disassembly of the
furniture.
[ ] Option 2 I/we have engaged the services of another individual or company to
disassemble all press board, particle board, and/or engineered wood furniture prior to move. I/we assume
all responsibility for damage which may occur to the press board, particle board, and/or engineered wood
furniture during the disassembly of the unit(s).
[ ] Option 3 I/we am/are tendering furniture constructed of press board, particle board,
and/or engineered wood fully assembled as a part of our move. I/we understand that any claim for damage
to the press board, particle board, and/or engineered wood furniture may be denied due to inherent vice,
based upon the fact that fully assembled press board, particle board, and/or engineered wood furniture is
inherently susceptible to damage as outlined above.
Shipper, owner, or consignee must select Option 1, 2, or 3.
________________________________________________ _
SIGNATURE OF SHIPPER, OWNER, OR CONSIGNEE DATE
FIRST REVISED PAGE 17
CANCELS
ORIGINAL PAGE 17
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: March 2, 2005 EFFECTIVE: March 2, 2005
RULE 9
ARTICLES OF EXTRAORDINARY VALUE
(A) The carrier will not assume any liability whatsoever for: documents, currency, money, jewelry,
watches, precious stones, or articles of extraordinary value including accounts, bills, deeds, evidences of
debt, securities, notes, postage stamps, stamp collections, revenue stamps, letters or packets of letters,
articles of peculiarly inherent value, precious metals or articles manufactured therefrom, which are not
specifically listed on the bill of lading or the inventory sheet.
(B) All items included in a shipment that are considered to be of extraordinary (unusual) value must be
specifically identified, and the carrier must be advised that they are included in the shipment. Items of
extraordinary value are defined as those having a value of greater than $100 per pound. Typically,
household goods items that frequently have a value in excess of $100 per pound per article are: currency,
coins, jewelry, precious metals, precious or semi-precious stones or gems, gold, silver or platinum articles
including silverware and service sets, china sets, crystal or figurines, fur or fur garments, antiques, oriental
rugs or tapestries, rare collectible items or objects of art, computer software programs, manuscripts, or other
rare documents. Of course, other items may also fall into this category and must be identified as well.
(C) Owner (shipper) agrees that any claim for loss or damage must be supported by proof of value and
understands settlement will be based upon the information furnished in writing and signed by the shipper,
and the declaration of value contained on the accompanying bill of lading, the bill of lading terms and
conditions, the tariff in effect at the time of the shipment, the household goods descriptive inventory, and
all pertinent information available to the carrier. If articles having a value in excess of $100 per pound per
article are not listed on the inventory, the shipper’s signature attests to the fact that such articles are not
included in the shipment. If through advertence or any other cause, items having a value in excess of $100
per pound per article are included in a shipment and are not in writing and signed by the shipper, the shipper
agrees that the carrier’s liability for loss or damage to those items will be limited to no more than $100 per
pound per article (based upon the actual article weight).
_____________________________________________________________________________________
RULE 10
INSURANCE
The cost of insurance against marine risk or any other insurance for the benefit of the shipper will not be
assumed by the carrier.
FIRST REVISED PAGE 18
CANCELS
ORIGINAL PAGE 18
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: June 4, 2018 EFFECTIVE: May 14, 2018
RULE 11
PAYMENTS
(A) The carrier will not deliver or relinquish possession of any property transported by it until all tariff
rates and charges thereon have been paid in cash, money order, certified check, or traveler's check, except
where other satisfactory arrangements have been made between the carrier and the consignor or consignee,
in accordance with the rules and regulations of the North Carolina Utilities Commission.
(B) Nothing herein shall limit the right of the carrier to require, at time of or before shipment, the
prepayment in part or in full or guarantee of the charges.
(C) Subject to the foregoing paragraphs, provisions for payment of charges on storage-in-transit shipments
are contained in Rule 48 (Storage-In-Transit).
(D) A finance charge of 1% per month will apply to payments made after thirty (30) days from date of
invoice.
(E) Carriers may accept credit or debit cards. The processing fee for these transactions may be passed
on to the shipper. Carriers may only charge up to the amount their credit card processing company
charges the carrier for the individual transaction. The credit card processing fee will be listed on the bill
of lading.
_____________________________________________________________________________________
RULE 12
REGULAR HOURS OF SERVICE
Regular hours for service shall be between 8:00 a.m. and 5:00 p.m. on each day of the week except
Saturdays, Sundays, and legal holidays (national, state, or municipal). Delivery will be tendered during
regular hours of service unless agreed to otherwise by carrier and shipper.
SECOND REVISED PAGE19
CANCELS
FIRST REVISED PAGE 19
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: May 3, 2004 EFFECTIVE: May 3, 2004
RULE 13
NONBINDING ESTIMATES SUBJECT TO 110% RULE
Motor carriers subject to the rules and regulations of this tariff must, upon shipper's request, provide a
nonbinding estimate of charges for services to be rendered. All such estimates shall be in writing and have
clearly indicated on the face of them that the estimate is nonbinding on the part of the carrier, and that the
charges shown are the approximate charges which will be assessed for the services identified in the estimate.
The estimate must clearly describe the shipment and all services to be provided and be prepared in such
format as provided in Section V. At the time of delivery of a collect-on-delivery shipment, the shipper may
request delivery of the shipment upon payment, in the form acceptable to the carrier, of an amount not to
exceed 110% of the estimated charges. This provision would not apply when such shipment is being
delivered to a warehouse for storage at the request of the shipper. The carrier must, upon request of the
shipper, relinquish possession of the shipment upon payment of not more than 110% of the estimated
charges and shall defer demand for the payment of the balance of any remaining charges for a period of
thirty (30) days following the date of delivery.
EXCEPTION: Nonbinding estimates are not required if the shipper requests such estimate less than five
(5) business days prior to the move or if the total weight of the shipment is less than 500 pounds.
_____________________________________________________________________________________
RULE 14
BINDING GUARANTEED ESTIMATES
Motor carriers subject to the rules and regulations of this tariff must, upon shipper request, provide a binding
guaranteed estimate of services to be rendered. All such estimates shall be in writing and have clearly
indicated on the face thereof that the estimate is binding on both the carrier and the shipper. The estimate
will be provided in such format as specified in Section V. The estimate must clearly describe the shipment
and all services to be performed. At time of shipment, any additional services performed by the carrier at
the request of the shipper and not covered in the binding guaranteed estimate will be billed at the appropriate
rate, and a Change Order/Addendum to Estimated Cost of Services form will be completed.
EXCEPTION: Binding guaranteed estimates are not required if the shipper requests such estimate less than
five (5) business days prior to the move or if the total weight of the shipment is less than 500 pounds.
SECOND REVISED PAGE 20
CANCELS
ORIGINAL PAGE 20
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: August 5, 2024 EFFECTIVE: July 12, 2024
RULE 15
BINDING NOT-TO-EXCEED ESTIMATES
Motor carriers subject to the rules and regulations of this tariff must, upon shipper request, provide
a binding not-to-exceed estimate of services to be rendered. All such estimates shall be in writing
and have clearly indicated on the face thereof that the estimate is binding on both the carrier and
the shipper. The estimate will be provided in such format as specified in Section V. The estimate
must clearly describe the shipment and all services to be performed. At time of shipment any
services performed by the carrier at the request of the shipper and not covered in the binding not
to-exceed estimate will be billed at the appropriate rate, and a Change Order/Addendum to
Estimated Cost of Services form will be completed.
EXCEPTION: Binding not-to-exceed estimates are not required if the shipper requests such
estimate less than five (5) business days prior to the move or if the total weight of the shipment is
less than 500 pounds.
RULE 16
MILEAGE AND APPLICATION
(A) Where rates herein are based on mileage, the applicable mileage shall be determined as the
lowest practical drive-able distance between the origin and destination addresses, regardless of the
actual route taken, as determined by a reputable online mapping service or current mapping
software.
(B) Carriers listed on Page 9 of this Tariff allowing for the usage of Rand McNally MileMaker
software in determining mileage, may continue to use the software, provided the software is
supported with necessary updates for accurate mileage calculation.
THIRD REVISED PAGE 21
CANCELS
SECOND PAGE 21
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: August 5, 2024 EFFECTIVE: July 12, 2024
RULE 17
HOURLY RATE TRANSPORTATION APPLICATION
In calculating transportation on shipments moving for a ratemaking distance of thirty-five (35) miles or
less, the hourly rates as shown in Section II shall apply. In no event are the rates for transportation
charges in Section III applied on hauls of thirty-five (35) miles or less.
RULE 18
DISPOSITION OF FRACTIONS AND PARTS OF HOURS
Dispose of fractions in computing a charge by omitting fractions of less than one-half of one cent and
increase fractions of one-half of one cent and greater to the next whole cent. Fractions of an hour on charges
based on hourly rates will be disposed of as follows: Where the time involved is 15 minutes or less, the
charge shall be for one-quarter (1/4) hour.
When in excess of the 15 minutes but not more than 30
minutes, the charge shall be for one-half (1/2) hour. When in excess of 30 minutes but not more than 45
minutes, the charge shall be for three-quarters (3/4) hour. When in excess of 45 minutes and not over
one hour, the charge shall be for one (1) hour.
ORIGINAL PAGE 22
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 19
COMPUTING CHARGES
(A) Except as otherwise provided herein, weight and distance rates in this tariff are stated in dollars and
cents per 100 pounds, and total charges shall be computed by multiplying the weight of each shipment by
the rate shown per 100 pounds, except as provided in paragraph (B) of this rule. When a shipment is
transported a distance in excess of 800 miles, charges shall be computed as follows: (1) First find the rate
for 800 miles in the applicable table of rates (Section III); (2) Next find the rate for the excess distance over
800 miles in the same table of rates; (3) Add the above two rates together to get the through rate per 100
pounds to apply on entire shipment.
(B) Transportation charges based on actual weight of the rate provided thereof shall not exceed charges
based on the next higher minimum weight at the rate provided for such higher minimum weight. The
weights shown under columns headed "Break Point" in Section III are the weights at which a lower charge
develops by use of minimum weight and applicable rate shown in the next higher weight bracket.
(C) Hourly charges will be computed by applying the proper hourly rate contained in Section II to the
actual number of hours required to accomplish the move.
_____________________________________________________________________________________
RULE 20
MINIMUM WEIGHT CHARGE
Except as may be otherwise specifically provided for in this tariff, or as amended, a shipment weighing less
than 500 pounds shall be accepted only at a weight of 500 pounds and applicable rates and charges based
on weight shall be subject to 500 pound minimum.
ORIGINAL PAGE 23
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 21
COMPLETE OCCUPANCY OF VEHICLE
(A) Subject to the availability of equipment for the particular service desired, a shipment, the displacement
of which completely occupies the loading space of a vehicle, or the peculiar displacement of which
completely occupies the loading space of a vehicle, or the peculiar character of which otherwise prevents
its transportation with other shipments on the same vehicle, will be accepted at charges computed on the
actual weight subject to a minimum weight based on 7 pounds per cubic foot of total vehicle space. (See
Rule 26 - Display of Van Space).
(B) Bill of Lading to be marked or stamped:
COMPLETE OCCUPANCY OF A VEHICLE
SHIPMENT MOVING AT WEIGHT OF POUNDS
ACTUAL WEIGHT POUNDS
_____________________________________________________________________________________
RULE 22
MOVEMENT OF EMPTY VEHICLES
(A) A shipper having one or more shipments and desiring to continue movement of all such shipments may
request the empty movement of equipment from destination to point of origin of next shipment for further
loading subject to the availability of equipment and at charges shown in Section IV, Item 11 (Empty
Mileage Charge). The empty movement of equipment shall be ordered in writing at the time shipments are
accepted for transportation.
(B) Empty mileage operated from destination to next origin shall be that shown on the current highway
map as published by the North Carolina Department of Transportation.
ORIGINAL PAGE 24
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 23
EXCLUSIVE USE OF A VEHICLE
(A) Subject to the availability of equipment, a shipper may order use of a vehicle of specific cubic capacity
for transportation of a shipment. Transportation charges shall be based on actual weight subject to minimum
charges as follows:
1. If the capacity of vehicle ordered is 1,000 cu. ft. or less, the minimum charge shall
be based on 7,000 pounds.
2. If the capacity of vehicle ordered is in excess of 1,000 cu. ft., the minimum charge
shall be based on 7 pounds per cubic foot of total vehicle space ordered.
(B) If at time for loading such shipment, carrier does not have available a vehicle of capacity ordered,
carrier may substitute a vehicle or vehicles of an equivalent or greater capacity and transportation charges
and minimum therefore shall be the same as would apply had carrier furnished a vehicle of the
capacity ordered. (See Rule 26 - Display of Van Space)
(C) Bill of Lading to contain the following language:
_____ Exclusive Use of a _______ cu. ft. vehicle (Minimum 1,000 cu. ft.)
Shipment Moving at _______ lbs.
Actual Weight of _______ lbs.
Signature of Shipper or Agent: _________________________________
_____________________________________________________________________________________
RULE 24
SPACE RESERVATION FOR A PORTION OF VEHICLE
(A) Subject to availability of equipment, shipper may reserve a portion of the capacity of a vehicle by
ordering a specific quantity of space, in units of 100 cu. ft., and accepting transportation charges based on
actual weight of shipment subject to minimum transportation charges as follows:
300 cu. ft. or less . . . . . . . . . . . . . . . 2,100 pounds
More than 300 cu. ft. . . . . . . . . . . . . 700 pounds per 100 cu. ft. unit ordered
(Continued on next page)
ORIGINAL PAGE 25
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 24 (cont.)
(B) Bill of Lading to contain the following language:
_____ Space Reservation of _______ cu. ft. (Minimum 300 cu. ft.)
Shipment Moving at _______ lbs.
Actual Weight of _______ lbs.
Signature of Shipper or Agent: _________________________________
_____________________________________________________________________________________
RULE 25
EXPEDITED SERVICE
(A) Expedited Service used herein means tendering delivery of a shipment on or before a specified date,
subject to the following minimum weights:
a. Less than 4,000 lbs. and moving a distance of 80 miles or less;
b. Less than 5,000 lbs. and moving a distance of 81 miles and not more than 150 miles;
c. Less than 8,000 lbs. and moving a distance of 151 miles or more.
(B) Subject to availability of equipment for the particular service desired, shippers may obtain expedited
service on shipments of less than the weights described in (A) above, and transportation charges shall be
computed on the basis of applicable minimum weight above and tariff rates applicable to such minimum
weights. The carrier shall not be required to provide exclusive use of vehicle under this rule. For exclusive
use of vehicle, refer to Rule 23 (Exclusive Use of a Vehicle).
(C) Bill of Lading to contain the following language:
_____ Expedited Service of _______ miles
Shipment Moving at _______ lbs.
Actual Weight of _______ lbs.
Signature of Shipper or Agent: _________________________________
(D) Except in case of the fault of the shipper, in the event the shipment is not tendered for delivery on or
before the delivery date, this rule shall not apply. In such case, the charges for the shipment shall be subject
to all other applicable rules and provisions of this tariff.
(E) Valuation shall be at actual weight.
FIRST REVISED PAGE 26
CANCELS
ORIGINAL PAGE 26
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: February 23, 2018 EFFECTIVE: February 23, 2018
RULE 26
DISPLAY OF VAN SPACE
The number of cubic feet of van space shall be legibly displayed on each side of the vehicle used by the
carrier in rendering service under Rules 21 (Complete Occupancy of Vehicle), Rule 23 (Exclusive Use of
a Vehicle), and Rule 24 (Space Reservation for a Portion of Vehicle).
_____________________________________________________________________________________
RULE 27
BILL OF LADING
(A) Unless otherwise provided in this tariff, when property is transported subject to the provisions of this
tariff, or as amended, the acceptance and use of the Uniform Household Goods Bill of Lading as described
herein is required.
If the bill of lading is issued on the order of the shipper, or his agent, in exchange or substitution for
another bill of lading, the shipper's signature to the prior bill of lading as to the statement of value or
otherwise, or election for common law or bill of lading liability, in or in connection with such prior bill of
lading, shall be considered as part of the original bill of lading as fully as if the same were written or made
in connection with the original bill of lading.
Any alteration, addition, or erasure on a bill of lading which shall be made without the special
notation thereon of the agent of the carrier issuing the bill of lading shall be without effect, and the bill of
lading shall be enforceable according to its original tender.
(B) The rates and charges shown herein are reduced rates conditioned upon the use of the Uniform
Household Goods Bill of Lading. Consignor, at his option, may elect not to accept the terms of the Uniform
Household Goods Bill of Lading, and in lieu thereof to have the carrier transport the property with carrier's
liability limited only as provided by common law and by the laws of the United States and the State of
North Carolina insofar as they apply but subject to the terms and conditions of the Uniform Household
Goods Bill of Lading insofar as such terms and conditions are not inconsistent with such common carrier's
liability. The rate charged therefore will be 100 percent higher than the transportation rate contained in this
tariff as would apply for such shipment if offered for transportation at a released value not exceeding $.60
per pound per article.
When a consignor elects not to accept any of the terms of such bill of lading he must give notice to
the initial carrier of such election. The initial carrier must indicate the receipt of such notice by writing or
stamping thereon a clause signed by the carrier reading: "In consideration of the higher rate charged, the
property herein described will be carried and the services to be rendered hereunder will be performed, with
the carrier's liability limited only as provided by law; but subject to the terms and conditions of this bill of
lading insofar as they are not inconsistent with such common carrier's liability."
(Continued on next page)
THIRD REVISED PAGE 27
CANCELS
SECOND REVISED PAGE 27
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: February 23, 2018 EFFECTIVE: February 23, 2018
RULE 27 (cont.)
(C) All rates and charges herein are dependent upon the shipment being released in accordance with the
provisions of Rule 7 (Valuation) of this tariff.
(D) Unless the shipper expressly releases the shipment to a value not exceeding $.60 per pound per article,
the carrier's maximum liability for loss and damage shall be (1) the lump sum value declared by the shipper
or (2) an amount equal to $4.00 times the actual weight in pounds for full value protection, whichever is
greater. For these increased levels of liability, additional valuation charges as provided in Section IV, Item
18 (Full Value Protection) will apply. If the shipper wishes to avoid these additional charges, he must agree
that if any articles are lost or damaged, the carrier's liability will not exceed $.60 per pound for the actual
weight of any lost or damaged article or articles in the shipment.
(E) The bill of lading may be paper or electronic. A carrier’s use of electronic bills of lading is subject to
all requirements of the Maximum Rate Tariff, as well as the following conditions:
(1) Carriers must receive Commission approval prior to using electronic bills of lading.
(2) Only carriers listed on page 9A of this tariff may use electronic bills of lading.
(3) Electronic bills of lading must be in the same format as printed version bills of lading and provide
the same consumer rights.
(4) Copies of the electronic bills of lading should be sent to the shipper via email (a) immediately
upon receiving the pre-move signatures verifying shipper selections and (b) immediately upon receipt of
post-move signatures showing all charges.
(5) Electronic bills of lading may only be used with the shipper’s consent.
(6) The carrier should have paper bills of lading available at the customer’s premises during the
move.
(7) Shippers are entitled to receive a written copy of the bill of lading upon request.
(8) If technical difficulties with the electronic bill of lading equipment or system arise, the carrier
should use a paper bill of lading.
_____________________________________________________________________________________
RULE 28
INFORMATION TO BE INCLUDED ON
UNIFORM HOUSEHOLD GOODS BILL OF LADING
(A) The statements shown in (B) (1) and (2) must be preprinted on the face of bill of lading in distinctive
bold type. The statements shown in (B) (5) and (6) must also be preprinted on the face of the bill of lading.
(B) In addition to the above statements printed in distinctive type on face of bill of lading, the following
information must appear on the face of the Uniform Household Goods Bill of Lading:
(1) The name of the motor carrier (not agent's name) which will transport the shipment.
(2) The name, address, and telephone number of the office of the carrier.
(3) The name, address, and telephone number of a person to whom notification, when required,
shall be sent, except when not furnished by the shipper.
THIRD REVISED PAGE 28
CANCELS
SECOND REVISED PAGE 28
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: February 23, 2018 EFFECTIVE: February 23, 2018
RULE 28 (cont.)
(4) The preferred delivery date or the period of time within which delivery of the shipment may be
expected to be made at destination.
(5) North Carolina Utilities Commission Certificate of Exemption Number
(6) A statement, followed by the signature of the shipper, acknowledging receipt of an information
brochure provided by the carrier which explains the shipper’s rights.
(7) A Commission telephone number(s) for shippers to call with questions about rules and
regulations pertaining to the bill of lading or their move.
(C) The contract terms and conditions of the bill of lading, attached thereto, are a part of this tariff and all
information shown herein must be in bills of lading issued under provisions of this tariff.
(D) Pages 70 through 73 of this tariff contain the sample bill of lading, and the actual contract terms and
conditions that must appear on the bill of lading.
(E) Electronic bill of lading must include the following information:
(1) All information required in sections (A) – (C) of this Rule.
(2) The electronic bill of lading must allow the shipper and/or carrier to record additional
information regarding the move.
(3) Electronic devices displaying the bill of lading must have a screen size no less than 7 inches
diagonally.
_____________________________________________________________________________________
RULE 29
BASIS OF WEIGHT
(A) The tare weight of each vehicle used in the transportation of household goods shall be determined by
having it weighed prior to the transportation of each shipment, without the crew thereon, by a certified
weigh-master and on a certified scale. When so weighed, the gasoline tank on each such vehicle shall be
full, and the vehicle shall contain all blankets, pads, chains, dollies, hand trucks, and other equipment needed
in the transportation of such shipment.
(B) After the vehicle has been loaded, it shall be weighed, without the crew thereon, prior to delivery of
the shipment; and the net weight shall be determined by deducting the tare weight from the loaded weight,
except that in instances where no adequate scale is available, the constructive weight, based on seven pounds
per cubic foot of properly loaded van space, may be used. The gross weight, tare weight, and net weight,
or the constructive weight, shall be shown on the bill of lading.
(C) In the transportation of part loads, this rule shall apply in all respects, except the gross weight of the
vehicle containing one or more part loads may be used as the tare weight of such vehicle as to part loads
subsequently loaded thereon, and a part load for any one shipper, not exceeding 1,000 pounds, may be
FIRST REVISED PAGE 29
CANCELS
ORIGINAL PAGE 29
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: February 23, 2018 EFFECTIVE: February 23, 2018
RULE 29 (cont.)
weighed on a certified scale prior to being loaded on a vehicle, such part load to be accompanied by a weight
ticket evidencing such weighing.
(D) All tare, gross, actual, or constructive weights shall be properly certified to by the person or persons
who ascertained such weights.
(E) The carrier, upon request of shipper, owner, or consignee made prior to delivery of a shipment and
when practicable to do so, will reweigh the shipment. The lower of the two net scale weights shall be used
for determining the applicable charges. There will be a charge to the shipper if the reweigh results in a net
scale weight in excess of the initial net scale weight or if the difference between the initial net scale and the
reweigh net scale weight is less than 100 pounds on a shipment weighing 5,000 pounds or two percent or
less of the lower net scale weight on shipments in excess of 5,000 pounds.
NOTE: For reweighing charges see Section IV, Item 15 (Reweighing Charge).
_____________________________________________________________________________________
RULE 30
COMPLETE ARTICLE
Each shipping piece or package and contents thereof shall constitute one article, except the total component
parts of any article taken apart or knocked down for handling or loading in vehicle shall constitute one
article for the purpose of determining carrier’s liability as provided in Rule 7 (Valuation).
NOTE: When an entire shipment is transported in containers, lift vans, or shipping boxes, each shipping
package, piece, or loose item not enclosed within a package in such containers, lift vans, or shipping boxes
will constitute the article.
The following examples identify carrier’s maximum liability if moving at $.60 per pound per article.
1. Bed assembly, weight 100 pounds – headboard lost or damaged, weight 50 pounds. Carrier’s
maximum liability for loss or damage to the headboard would be $.60 times 100 pounds (weight of total
bed assembly) or $60.00
2. Barrel of dishes, weight 50 pounds – several dishes broken weighing 2 pounds. Carrier’s
maximum liability for broken dishes within the barrel would be $.60 times 50 pounds or $30.00.
3. Carton or package, weight 60 pounds – fishing reel missing, weight 1 pound. Carrier’s maximum
liability would be $.60 times 60 pounds or $36.00.
FIRST REVISED PAGE 30
CANCELS
ORIGINAL PAGE 30
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: May 6, 2005 EFFECTIVE: May 6, 2005
RULE 31
INSPECTION OF ARTICLES
When a carrier or his agent believes it necessary that the contents of packages be inspected, he shall make
or cause such inspection to be made, or require other sufficient evidence to determine the actual character
of the property.
_____________________________________________________________________________________
RULE 32
PREPARATION FOR SHIPMENT
(A) Unless otherwise provided, articles tendered for transportation must be in such condition and so
prepared for shipment as to render the transportation thereof reasonably safe and practicable.
Packing to Be Accomplished by Shipper or Carrier
(B) Articles requiring packing, crating, wrapping, or servicing as provided for in this rule, may be prepared
for shipment by the shipper or his agent, or the carrier will perform this service at the request of and for the
account of the shipper, as provided in Section IV, Item 1 (Packing and Unpacking) and Item 2 (Overtime
Packing and Unpacking). When performing their own packing (PBO), the shipper and/or his appointed
agent, shall cause PBO cartons to be properly identified and marked with the general contents. Carrier shall
have the right to open and inspect any PBO carton to verify contents. Carrier will not be liable for damages
occurring on PBO cartons, unless specific exterior damages are noted and inspection takes place with the
carrier's representative at the time of delivery.
Protection By Carrier
(C) Unless otherwise provided, articles having surfaces liable to damage by scratching, marring, or chafing,
but of sufficient strength to allow other articles to be packed against or on top of same in a manner which
will make transportation of the entire shipment reasonably safe and practicable if protected by sufficient
wrapping, will be wrapped at time of loading in furniture pads, covers, burlaps, or wrappers which are part
of the carrier's regular equipment. The cost of this service is included in transportation rates named in tariff.
(Continued on next page)
ORIGINAL PAGE 31
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 32 (cont.)
Musical Instruments
(D) Musical instruments such as harps, guitars, banjos, mandolins, violins, cellos, trombones, drums, or
similar instruments which require, for the safe transportation thereof, more protection than afforded by the
carrier's regular equipment as provided for in paragraph (C) of this rule, must be packed in the instrument's
own case or other adequate container.
Containers Required
(E) Bedding, books, carpets, rugs, china, glassware, pottery, silverware, statuary, clothing, curtains,
draperies, kitchen utensils, lamp shades, table lamps, small articles such as tools, athletic and game
equipment, and household articles such as clothes lines, poles, umbrellas, canes, irons, ornaments, and other
small articles of less than one cubic foot displacement must be packed and tendered to the carrier in barrels,
boxes, cartons, wrapped bundles, or wrapped rolls, except that trunks, tubs, pails, baskets, or other
containers or articles of
furniture of the shipper may be substituted when of sufficient strength so that the use of such containers
will render transportation of contents reasonably safe.
Fragile Articles
(F) Fragile articles such as showcases, wall cases, cameos, works of art, scenery, lighting fixtures,
linoleums, statuary, marble slabs, mirrors, glass tops, pictures, paintings, models, antiques, and other similar
articles which are easily broken or damaged, or articles upholstered or covered with material or fabric of a
delicate nature or color, or other articles with delicate finishes which are easily soiled, torn, or damaged,
must be fully protected by boxing, crating, or wrapping.
Mechanical Equipment
(G) Equipment and articles such as washing machines, refrigerators, ironers, sewing machines, vacuum
cleaners, heaters, ranges, radios, clocks, victrolas, and/or other similar articles, the surfaces of which can
usually be protected by carrier's regular equipment as provided for in paragraph (C) of this rule, must have
all motors, mechanical parts, and ornaments securely fastened, bolted, or tied in a manner to prevent loss,
damage, or impairment of functions.
(Continued on next page)
ORIGINAL PAGE 32
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 32 (cont.)
Secureness of Containers
(H) Unless otherwise provided, articles for which containers are specified must be securely enclosed by
the containers so that no ends or other parts protrude and in a manner that will prevent loss of articles from
such containers. Any articles that are easily broken or having surface liable to damage by chafing must be
protected within the authorized shipping containers by or with liners, partitions, wrappers, excelsior, straw,
or other packing materials which will afford adequate protection against breakage or damage.
Carrier Not Obligated To Accept
(I) Tender for shipment of an article not protected by packing, crating, wrapping, or servicing does not
obligate the carrier to accept an article so offered for transportation when such protection is reasonably
necessary for the safe transportation of the articles.
Machinery and Equipment
(J) Equipment or machinery such as X-ray, photographing, lithographing, printing equipment, adding
machines, accounting, card punching, sorting, or tabulating machines, addressing, imprinting or mailing
machines, air filtering machines, bookkeeping machines, typewriters and computing machines, and other
similar equipment or machinery, must be fully protected by boxing, crating, or wrapping, except when such
articles can be transported in a safe, practicable manner by wrapping with carrier's regular equipment as
described in paragraph (C) of this rule, such protection will be furnished as part of the carrier's regular
service.
_____________________________________________________________________________________
RULE 33
ARTICLES LIABLE TO CAUSE DAMAGE
(A) Carrier will not accept for shipment property liable to impregnate or otherwise damage equipment or
other property.
(B) The carrier will not accept for shipment articles which cannot be taken from the premises without
damage to the article or the premises.
(C) The movement of LP/propane tanks is prohibited, unless said tanks have been serviced/purged and
plugged by professional gas service and labeled as such.
FIRST REVISED PAGE 33
CANCELS
ORIGINAL PAGE 33
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: June 5, 2003 EFFECTIVE: June 5, 2003
RULE 34
MARKING AND PACKING
(A) Articles of fragile or breakable nature must be properly packed.
(B) Packages containing fragile articles or articles consisting wholly or in part of glass, when packed by
the shipper or his agent, must be marked by plain and distinct letters designating the fragile character of
contents.
(C) When articles of furniture, consisting wholly or in part of glass are covered or wrapped by the shipper
or his agent, such articles shall be wrapped in a manner to clearly expose glass surfaces or glass portions.
(D) Where articles are improperly packed, crated, or boxed and by reason thereof the contents are more
susceptible to damage, carrier will arrange to have such articles properly packed at charges as shown in this
tariff.
_____________________________________________________________________________________
RULE 35
SERVICING SPECIAL ARTICLES
(A) Except as otherwise specifically provided in this tariff, or as amended, the services covered by this tariff
do not include servicing (using a device to secure washer) or disconnecting washers, dryers, or icemakers.
It is the shipper’s responsibility to have all such articles serviced and disconnected prior to loading. Shipper
has the option to: (1) take responsibility for these services and hold carrier harmless; (2) have carrier
perform these services at the published tariff rates per article as set forth in Section IV, Item 5 (Household
Appliances or Other Articles Requiring Special Servicing for Safe Transportation), provided carrier has the
qualified personnel; (3) have carrier contract with a third party company to perform these services and shall
be paid by the shipper as set forth in Rule 44 (Third Party Charges).
(B) Except as otherwise specifically provided in this tariff, or as amended, the services covered by this tariff
do not include the handling, loading, or unloading of any single article weighing 400 pounds or more. The
extra handling, loading, or unloading in every instance must be provided by the shipper or if the carrier has
additional personnel and equipment available, such extra services, upon request of the shipper, may be
provided by the carrier at charges as shown in this tariff in Item 6 (Bulky Articles, Loading/Unloading
Charges, Wgt. Additives). When necessary, such articles must be securely braced and blocked, and when
such bracing or blocking require material not forming part of the regular equipment of the vehicle, or extra
labor, such material and labor must be furnished by the shipper.
ORIGINAL PAGE 34
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 36
IMPRACTICABLE OPERATION
The carrier shall not be obligated to perform pickup or delivery or render any service at a place or places
from or to which it is impracticable to operate vehicles because of:
(1) The condition of roads, streets, driveways, alley, or approaches thereto.
(2) Inadequate loading or unloading facilities.
(3) Any riot, strike, picketing, or other labor disturbance.
_____________________________________________________________________________________
RULE 37
IMPRACTICAL PICKUP/DELIVERY OR AUXILIARY SERVICE
(A) When a shipment is tendered for delivery at destination address and it is physically impossible to
complete delivery directly from transporting vehicle due to inaccessibility of the building, its structure, or
the nature of an article or articles included in the shipment, the carrier may place the shipment or any part
thereof not reasonably possible of delivery, in storage at the nearest available warehouse of the carrier, or
a commercial warehouse to the order and expense of the shipper, owner, or consignee of the goods. When
the shipment or any part thereof is stored in a commercial warehouse, liability of the carrier ceases upon
delivery to the warehouse; and when stored in the carrier's warehouse or that of the carrier's agent, liability
after the delivery to the warehouse shall be that of the warehouseman and not a common carrier. All accrued
charges shall be due and payable upon delivery of the shipment or any part thereof to the warehouse (and
later delivery to a final destination shall constitute a new shipment). The transportation shall be based upon
the total mileage computed from origin to final destination via initially billed destination.
(B) At the option of the shipper, owner, or consignee delivery will be tendered to shipper, owner, or
consignee at the nearest point of approach to desired location, or if possible to accomplishment and by order
of the shipper, owner, or consignee, delivery will be effected by auxiliary means from the transporting
vehicle to desired location at an additional charge.
NOTE: This rule also applies to impractical pickups.
ORIGINAL PAGE 35
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 38
HOISTING SERVICE
(A) Hoisting service will be performed only at points where carrier possesses necessary equipment and
experienced personnel to properly perform such service, weather conditions permitting. Otherwise, upon
request of shipper, consignee, or owner of the goods, the carrier will endeavor to arrange for qualified
service, if available, at the expense of shipper, consignee, or owner of the goods. The carrier may advance
the amount necessary to perform the service, which is to be reimbursed to the carrier upon presentation of
the paid bill thereof. The carrier will not be responsible for damage to shipment or property in instances
where it does not perform the service with its own personnel.
(B) In the event that qualified service is not available, the carrier may deposit that part of the shipment
requiring hoisting in the nearest available warehouse, subject to a lien for all lawful charges, and the
shipment shall be considered as having been delivered.
_____________________________________________________________________________________
RULE 39
HANDLING AND STORAGE
Except as otherwise provided herein, the rates for transportation include the disassembling of set-up pieces
of furniture at their location in the establishment of owner, the physical handling from such location to the
van, storage of same within the van body, unloading of goods at destination, handling of same to place in
establishment designated, and the setting up of pieces of furniture which were disassembled at origin,
provided: if the shipment is delivered to or picked up at a warehouse, the rate for transportation includes
only the unloading and loading at the door, platform, or other point convenient or accessible to the vehicle
at the warehouse.
NOTE: See Rule 8 (Limitation of Liability on Ready to Assemble Furniture Made from Press Board,
Particle Board, and Engineered Wood).
ORIGINAL PAGE 36
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 40
PERISHABLE ARTICLES
(A) Carriers will not accept for shipment frozen foods or other articles requiring refrigeration except as
provided in paragraph (B) of this rule.
(B) Frozen foods may be accepted for transportation provided:
1. The food is contained in a freezer, which at time of loading is operating at normal deep freeze
temperature.
2. The shipment is to be transported not more than 150 miles and/or delivery accomplished within
twenty-four (24) hours from time of loading.
3. No storage of shipment is required.
4. No preliminary or en route servicing by use of dry ice, electricity, or other preservative methods
is required of the carrier.
(C) When such articles are included in a shipment with or without knowledge of the carrier, responsibility
for condition or flavor will not be assumed by the carrier.
(D) Carrier will not assume liability for any damage to the freezer due to its lading with frozen food.
_____________________________________________________________________________________
RULE 41
REMOVAL OR PLACEMENT OF PROPERTY FROM/TO INACCESSIBLE LOCATIONS
(A) It is the responsibility of the shipper for removal or placement from or to attics, basements, and other
locations, and to make property available to the carrier where the location of property and goods to be
shipped or delivered is: (1) not accessible by a permanent stairway (does not include disappearing staircases
or ladders of any type), (2) not adequately lighted, (3) does not have a flat continuous floor; and (4) does
not allow a person to stand erect.
(B)If the shipper or owner requests and the carrier agrees to removal or placement from or to such areas not
readily accessible, Section IV, Item 4 (Labor Charges) will apply for this service.
FIRST REVISED PAGE 37
CANCELS
ORIGINAL PAGE 37
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: October 8, 2004 EFFECTIVE: October 8, 2004
RULE 42
EXTRA PICKUP OR DELIVERY
Portions of a shipment may be picked up at more than one place and delivered to more than one place.
Charges will be for total weight of entire shipment for total distance from first point of pickup to final point
of delivery, plus additional service charges applicable to each portion of the shipment (see Section IV, Item
7 – Extra Pickup or Delivery). The total charges for picked up and delivered portions shall not, in any case,
exceed the total charges as would apply if computed to each portion as a separate shipment.
NOTE: This rule not applicable in connection with hourly rated shipments.
_____________________________________________________________________________________
RULE 43
ADVANCING OF CHARGES
(A) Upon request of shipper, owner, consignee, or agent thereof, charges incidental to the transportation
of household goods, including such charges as cartage, storage, packing, valuation, etc., and charges for
warehousing which have accrued against shipment, payment of which is necessary in order for carrier to
obtain possession of the shipment, may be advanced by the carrier.
(B) Charges advanced by the carrier under this rule are in addition to all other charges provided in this
tariff and shall be paid by consignee as set forth in Rule 11 (Payments).
_____________________________________________________________________________________
RULE 44
THIRD PARTY CHARGES
(A) Upon request of shipper, owner, consignee, or agents thereof, carrier may engage a third party to
provide services that the carrier does not possess the qualified personnel to perform the duties. Such
services include, but are not limited to, the disconnecting and reconnecting of washers, dryers, icemakers;
disassembling and reassembling waterbeds, hot tubs, swingsets, and playhouses; preparing grandfather
clocks for shipments; building special crates for shipper.
(B) Such third party charges will be listed as Third Party Charges on the bill of lading. These third party
charges are in addition to all other charges provided in this tariff and shall be paid by consignee as set forth
in Rule 11 (Payments).
(C) If the route of a move requires the use of toll ferries, and the ferry fares are not paid directly by the
shipper, the costs to the carrier will likewise be listed as third party charges on the bill of lading
FIRST REVISED PAGE 38
CANCELS
ORIGINAL PAGE 38
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: September 8, 2006 EFFECTIVE: September 8, 2006
RULE 45
WAREHOUSE PICKUP AND DELIVERY
(A) Except as otherwise provided herein, if shipment is delivered to or picked up at a warehouse, the rates
for transportation include only the unloading or loading at door, platform, or other point convenient or
accessible to the vehicle.
(B) When the carrier enters a warehouse, including self-storage/mini-storage locations, at the shipper’s
request to remove items stored from or place items into the warehouse space rented by the shipper, Section
IV, Item 4 (Labor Charges) will apply.
_____________________________________________________________________________________
RULE 46
DIVERSION OF SHIPMENTS
(A) Upon instructions made or confirmed in writing by the consignor, consignee, or owner, a shipment will
be diverted subject to the following provisions:
(B) The term diversion as used herein means:
(1) A change in the name of the consignor.
(2) A change in the name of the consignee.
(3) A change in the destination.
(4) A change in the route.
(5) Any other instructions given which are necessary to effect delivery and requiring any addition
to or a change in billing or an additional movement of the shipment, or both.
(C) When an order for diversion under this rule is received by a carrier, diligent effort will be made to
locate the shipment and effect the change desired, but the carrier will not be responsible for failure to effect
the change ordered unless such failure is due to the error or negligence of the carrier or its employees.
(D) Charges on a shipment which has been diverted will be assessed at the lawfully applicable rate from
origin to destination via the point of diversion over the route of movement, plus the charges as provided for
in Section IV, Item 12 (Diversion Charge).
ORIGINAL PAGE 39
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 47
CONSOLIDATED SHIPMENTS
(A) Property of two or more families or establishments will not be accepted for transportation as a single
shipment. Property of each family or establishment must be handled as a separate shipment on a separate
bill of lading.
(B) The name of only one shipper and one consignee shall appear on one bill of lading, but the bill of lading
may also specify the name of a party to notify of the arrival of the shipment at destination.
_____________________________________________________________________________________
RULE 48
STORAGE-IN-TRANSIT
(A) Storage-in-transit of shipments covered by this tariff is the holding of the shipment in the warehouse
owned by the carrier or in a public warehouse with which the carrier has a long-term lease agreement
for storage, pending further transportation, and will be affected only at the specific request of the shipper.
Carriers providing storage-in-transit are required to file proof of insurance for such storage with their
Annual Report.
(B) Subject to Rule 11 (Payments), payment for accumulated transportation and other lawful charges, at
the option of the carrier, may be required from the consignor or consignee at time storage-in-transit
shipment is delivered to the storage warehouse.
(C) Except as otherwise provided in paragraph (D), shipments moving under this rule may be stored only
once and for a period not to exceed one hundred eighty (180) days from date of unloading into the
warehouse. At the expiration of the 180-day period, the intrastate character of the shipment will cease, and
the shipment will revert to permanent storage. The warehouse shall be considered the destination of the
shipment; the warehouseman shall be agent for the shipper; and the property shall then be subject to the
rules, regulations,
and charges of the warehouseman. When a shipment remains in storage after expiration of the sixty (60)
days, all accumulated carrier charges must be paid as follows:
1. Transportation charges for pickup or delivery as provided in paragraph (E).
2. Storage charges for sixty (60) days as provided by this tariff.
3. Additional services, advances, or other lawful charges, if any.
(Continued on next page)
ORIGINAL PAGE 40
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 48 (cont.)
(D) When, during any one of the 30-day periods within the storage-in-transit period provided herein, the
shipper has given notice for final delivery of the shipment on a date fifteen (15) days prior to the expiration
of such 30-day period, and the carrier, by no fault of the shipper, fails to provide transportation within such
30-day period, storage-in-transit or storage charges shall not apply beyond such 30-day period unless
shipper cancels or rescinds order for final delivery. All other provisions under the tariff will continue in
effect until further transportation is made available by the carrier. Until all lawful charges are paid, property
will remain in carrier's or agent's warehouse subject to a lien for all such charges.
(E) The transportation charges to apply on shipments stored in transit under this rule and forwarded from
warehouse will be (a) the applicable tariff rate from initial point of pickup to warehouse, and (b) the
applicable tariff rate from warehouse location, which, for rate application purposes, will be considered a
new point of origin, to destination point, viz:
1. When storage-in-transit is accorded at point of origin or destination, the pickup or delivery
transportation rate for distances of thirty-five (35) miles or less will be as shown in Section IV, Item
14 (Pickup or Delivery Transportation Rates to Apply on Storage-In-Transit Shipments).
2. When storage-in-transit is accorded at any other point, the pickup or delivery transportation rate
for distances beyond thirty-five (35) miles will be as shown in Section III and mileage determined
as provided by effective mileage guide.
(F) Shipper or owner, upon proper notice in writing to the carrier before departure of the shipment, may
change destination originally shown on the bill of lading. When the destination of the shipment is changed,
such change must be recorded on the bill of lading. When the intrastate character of the shipment is
terminated at the warehouse before the expiration of the time limit specified in paragraph (C), the
transportation and other lawful charges shall apply in identical manner as provided in paragraph (C).
(G) When a storage-in-transit shipment has been placed in a carrier's or agent's warehouse, both the carrier
and the warehouse must have in their possession records showing the following:
1. An itemized list of the shipment with the bill of lading number noted thereon.
2. Point of origin and destination.
3. Condition of each article when received at and forwarded from the warehouse.
4. The dates when all charges, advances, or payments were made or received.
5. Dates shipment was delivered into and forwarded from the warehouse.
(Continued on next page)
ORIGINAL PAGE 41
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 48 (cont.)
(H) During the storage-in-transit period, shipper may withdraw a portion of the property, provided that all
accrued charges on the shipment are paid prior to such withdrawal, except as provided by Rule 11
(Payments). Such portion shall be weighed to determine the weight of the remaining storage-in-transit
shipment. When the selection of the items to be withdrawn requires unstacking and/or restacking of the
shipment, charges for such handling shall be assessed in accordance with Section IV, Item 4 (Labor
Charges). Charges for transportation furnished, if any, for portion selected for delivery shall be assessed
on the same basis as would apply to that portion as an individual shipment. With reference to the portion
of the shipment which remains in the warehouse, the shipper may elect in writing to terminate the storage-
in-transit service and place the remaining property in storage with the warehouseman in possession, in
which event the warehouse shall be considered the destination of the shipment. If the shipper elects to have
remaining portion remain in storage-in-transit, the following shall be applicable:
1. Storage charges, if any, for the balance of the storage-in-transit period, shall be assessed on the
same basis as would apply to that remainder as an individual shipment.
2. Charges for transportation furnished, if any, for delivery of the remainder of the shipment shall
be assessed on the same basis as would apply to that portion as an individual shipment.
NOTE: The transportation rates and charges applicable to shipments stored in transit are those in effect on
the date of the original shipment.
_____________________________________________________________________________________
RULE 49
PUBLIC WAREHOUSE DELIVERY
When goods are consigned or delivered to a warehouse, the location of the warehouse will be considered
the destination and must be so noted on the bill of lading. The liability on the part of the carrier will cease
when the shipment is unloaded at the warehouse. The shipment will be stored in the name of the owner,
shipper, or consignee, subject to a lien for transportation and other lawful charges.
ORIGINAL PAGE 42
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 50
OVERFLOW
When a shipment is so loaded that one or more vehicles are loaded to capacity and an overflow remains
which does not require the full capacity of another vehicle, such overflow will be charged for the actual
weight and at the applicable rate or rates of the combined weight of the total shipment.
RULE 51
LOST OR DESTROYED SHIPMENTS
No motor carrier transporting household goods, as defined in Commission Rule R2-37, in intrastate
commerce shall collect or require a shipper to pay any published freight charges (including accessorial or
terminal service) when a shipment is completely or totally lost or destroyed in transit. A carrier shall collect
and the shipper would be required to pay any specific valuation charges that may be due. This rule shall
not apply to the extent that any such loss or destruction is due to the act or omission of the shipper. Carrier
shall maintain ownership of any and all items reimbursed to shipper in this situation.
_____________________________________________________________________________________
RULE 52
CLAIMS
(A) Any claim for loss, damage, or overcharge shall be in writing and filed with carrier within nine (9)
months after a reasonable time for delivery has lapsed. As a condition precedent to any claim adjustment
or payment, said claim shall be accompanied by the original paid bill for transportation and original bill of
lading, if not previously surrendered to the carrier. Carrier may require certified or sworn statement of
claim.
(B) Carrier shall be immediately notified of all claims for concealed and/or external damage and shall be
given reasonable opportunity to inspect alleged external damage or concealed damage in original package.
(C) The carrier's liability shall not exceed the cost of repairing or replacing the property lost or damaged
with material of like kind and quality not exceeding the actual cash value of the property at time and place
of loss, but in no event to exceed the released value as declared by the shipper as determined under Rule 7
(Valuation).
(Continued on next page)
ORIGINAL PAGE 43
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION I
RULES AND REGULATIONS GOVERNING THIS TARIFF
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
RULE 52 (cont.)
(D) The carrier shall not be liable for loss or damage occurring after the property has been delivered to and
receipted for by the consignee or shipper, or the authorized agent of either. When the carrier is directed to
unload or to deliver property (or render any services) at a place or places at which the consignee or its agent
is not present, the property shall be at the risk of the owner after unloading or delivery.
(E) When the carrier is directed to load property from (or render any services at) a place or places at which
the consignor or its agent is not present, the property shall be at the risk of the owner before loading.
(F) The carrier's liability with regard to sets or matched pieces shall be limited to repair or replacement of
the lost or damaged piece or pieces only and shall not extend to repair, replacement, or recovering of the
entire set, but in no event to exceed the released value as declared by the shipper as determined under Rule
7 (Valuation).
TWENTY-SECOND REVISED PAGE 44
CANCELS
TWENTY-FIRST REVISED PAGE 44
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
SECTION II
Hourly Rates for Moves of
35 Miles and Less
Rule 53 Hourly Charges
Rule 54 Hourly Packing and Unpacking Charges at Time of Move
TWENTY-SECOND REVISED PAGE 45
CANCELS
TWENTY-FIRST REVISED PAGE 45
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION II
HOURLY TRANSPORTATION CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
RULE 53
HOURLY CHARGES. On shipments as defined in Rule 17 (Hourly Rate Transportation Application),
the following maximum hourly rates and other charges shown herein shall apply:
Regular Time Overtime
(See Rule 12, Regular Hours of Service) (See Rule 12, Regular Hours of Service)
VAN & 2 MEN $ 178.80 VAN & 2 MEN $ 223.20
VAN & 3 MEN 231.00 VAN & 3 MEN 294.40
VAN & 4 MEN 282.75 VAN & 4 MEN 365.50
VAN & 5 MEN 335.00 VAN & 5 MEN 436.65
Each additional man 52.00 Each additional man 71.05
The time shall be charged beginning with arrival of van and crew at shipment's origin and ending at
completion of all carrier's services at shipment's destination. NOTE: A maximum of one (1) hour travel
time for each 50 miles traveled, or fraction thereof, may be added to the chargeable time.
NOTE: Where additional men and equipment are to be so used, the number of vans and/or additional men
to be used shall be agreed to by shipper in writing prior to the move.
_____________________________________________________________________________________
_
RULE 54
HOURLY PACKING AND UNPACKING CHARGES
(A) SERVICES PERFORMED AT THE ACTUAL TIME OF THE MOVE. When packing and/or
unpacking services are requested by the shipper or agent and carrier furnishes packing materials and
performs packing and/or unpacking services using van crew during actual time of the move, charges will
be based on the same rate as shown in Rule 53 (Hourly Charges). In addition, charges for containers
furnished by the carrier will be those charges in Section IV, Item 3 (Packing Container Charges).
(B) SERVICES PERFORMED PRIOR TO THE ACTUAL TIME OF THE MOVE. When packing and/or
unpacking services are requested by the shipper or agent and carrier furnishes packing materials and
performs packing and/or unpacking services using a pack crew prior to the actual time of the move, charges
will be based on Section IV, Item 1 (Packing and Unpacking) or Section IV, Item 2 (Overtime Packing and
Unpacking), if applicable.
TWENTY-SECOND REVISED PAGE 46
CANCELS
TWENTY-FIRST REVISED PAGE 46
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
SECTION III
Weight & Distance Rates
for Moves Over
35 Miles
TWENTY-THIRD REVISED PAGE 47
CANCELS
TWENTY-SECOND REVISED PAGE 47
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION III
DISTANCE TRANSPORTATION RATES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
RULE 55
RATES APPLY ON AND ARE SUBJECT TO A MAXIMUM RATE AS FOLLOWS:
Shipments released to a value not exceeding $.60 per pound per article.
Shipments transported between all points in the State of North Carolina EXCEPT shipments moving under
provisions and/or charges in Section II.
Rates apply without additional valuation charges when shipment is released to a value not exceeding $.60
per pound per article. When shipment is not released to a value not exceeding $.60 per pound per article or
shipper declares a valuation on entire shipment, rates herein apply plus Valuation Charges named in
Section IV, Item 18. Rates are in dollars and cents per 100 pounds applied to actual weight and include
loading and unloading and the actual movement or transportation of property from origin to destination.
Rates do not include Additional Services and Charges detailed in Section IV.
_____________________________________________________________________________________
Break Point indicates weight at which a lower charge develops by use of lowest weight and applicable rate
in next higher weight bracket.
500
1000
2000
4000
8000
12000
16000
TO
TO
TO
TO
TO
TO
LBS
999
BREAK
1999
BREAK
3999
BREAK
7999
BREAK
11999
BREAK
15999
BREAK
AND
MILES
LBS
POINT
LBS
POINT
LBS
POINT
LBS
POINT
LBS
POINT
LBS
POINT
OVER
36-50
89.90
662
59.45
1,572
46.70
3,354
39.15
6,284
30.75
10,830
27.75
14,761
25.60
51-60
92.85
655
60.75
1,594
48.40
3,352
40.55
6,304
31.95
10,986
29.25
14,469
26.45
61-70
96.80
659
63.70
1,561
49.70
3,357
41.70
6,245
32.55
11,245
30.50
14,217
27.10
71-80
100.50
662
66.45
1,560
51.80
3,317
42.95
6,417
34.45
11,025
31.65
14,787
29.25
81-90
104.15
660
68.70
1,551
53.25
3,309
44.05
6,539
36.00
10,801
32.40
14,988
30.35
91-100
107.20
661
70.80
1,543
54.60
3,279
44.75
6,606
36.95
10,572
32.55
15,116
30.75
101-110
110.30
657
72.45
1,538
55.70
3,250
45.25
6,701
37.90
10,671
33.70
14,814
31.20
111-120
113.30
665
75.25
1,519
57.15
3,231
46.15
6,657
38.40
10,657
34.10
14,874
31.70
121-130
115.85
671
77.65
1,530
59.40
3,165
47.00
6,724
39.50
10,451
34.40
15,001
32.25
131-140
118.75
675
80.15
1,524
61.05
3,142
47.95
6,758
40.50
10,534
35.55
15,168
33.70
141-150
122.40
671
82.10
1,507
61.85
3,131
48.40
6,802
41.15
10,659
36.55
14,972
34.20
151-160
125.20
671
84.00
1,511
63.45
3,140
49.80
6,820
42.45
10,714
37.90
14,987
35.50
161-170
128.20
674
86.35
1,513
65.30
3,146
51.35
6,793
43.60
10,569
38.40
15,084
36.20
171-180
131.80
670
88.30
1,494
65.95
3,191
52.60
6,738
44.30
10,700
39.50
15,109
37.30
(Continued on next page)
TWENTY-THIRD REVISED PAGE 48
CANCELS
TWENTY-SECOND REVISED PAGE 48
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION III
DISTANCE TRANSPORTATION RATES
ISSUED: December 11, 2022 EFFECTIVE: January 1, 2024
500
1000
2000
4000
8000
12000
16000
TO
TO
TO
TO
TO
TO
LBS
999
BREAK
1999
BREAK
3999
BREAK
7999
BREAK
11999
BREAK
15999
BREAK
AND
MILES
LBS
POINT
LBS
POINT
LBS
POINT
LBS
POINT
LBS
POINT
LBS
POINT
OVER
181-190
135.25
666
89.95
1,495
67.20
3,173
53.30
6,830
45.50
10,682
40.50
15,092
38.20
191-200
137.45
671
92.20
1,477
68.05
3,189
54.25
6,836
46.35
10,965
42.35
14,924
39.50
201-220
141.05
668
94.20
1,489
70.10
3,179
55.70
6,887
47.95
10,912
43.60
15,101
41.15
221-240
144.75
665
96.25
1,491
71.75
3,187
57.15
6,881
49.15
11,048
45.25
15,010
42.45
241-260
147.85
670
99.05
1,506
74.55
3,123
58.20
6,866
49.95
11,136
46.35
15,207
44.05
261-280
151.65
669
101.40
1,501
76.05
3,154
59.95
6,966
52.20
11,081
48.20
15,320
46.15
281-300
154.90
667
103.25
1,515
78.20
3,123
61.05
6,952
53.05
11,265
49.80
15,406
47.95
301-320
158.90
670
106.35
1,508
80.15
3,150
63.10
7,031
55.45
11,297
52.20
15,219
49.65
321-340
161.90
675
109.25
1,503
82.10
3,138
64.40
7,044
56.70
11,482
54.25
15,337
52.00
341-360
165.95
674
111.80
1,497
83.65
3,164
66.15
7,039
58.20
11,485
55.70
15,311
53.30
361-380
168.90
678
114.50
1,498
85.75
3,149
67.50
7,106
59.95
11,440
57.15
15,287
54.60
381-400
172.00
676
116.25
1,502
87.30
3,171
69.20
7,070
61.15
11,480
58.50
15,508
56.70
401-420
174.95
679
118.75
1,490
88.45
3,211
71.00
7,150
63.45
11,547
61.05
15,254
58.20
421-440
179.00
680
121.60
1,470
89.35
3,213
71.75
7,281
65.30
11,449
62.30
15,397
59.95
441-460
181.75
679
123.40
1,478
91.15
3,206
73.05
7,256
66.25
11,629
64.20
15,240
61.15
461-480
185.15
675
124.95
1,476
92.20
3,248
74.85
7,274
68.05
11,630
65.95
15,394
63.45
481-500
189.45
673
127.40
1,471
93.65
3,257
76.25
7,303
69.60
11,587
67.20
15,548
65.30
501-520
192.15
672
129.05
1,483
95.65
3,281
78.45
7,241
71.00
11,502
68.05
15,507
65.95
521-540
194.45
673
130.85
1,494
97.70
3,284
80.20
7,158
71.75
11,574
69.20
15,318
66.25
541-560
197.50
674
132.95
1,491
99.05
3,286
81.35
7,125
72.45
11,611
70.10
15,407
67.50
561-580
199.80
670
133.85
1,500
100.35
3,317
83.20
7,135
74.20
11,483
71.00
15,584
69.15
581-600
202.50
670
135.65
1,498
101.55
3,309
84.00
7,167
75.25
11,490
72.05
15,567
70.10
601-620
204.00
674
137.30
1,505
103.25
3,323
85.75
7,245
77.65
11,467
74.20
15,429
71.55
621-640
206.80
673
139.10
1,507
104.80
3,333
87.30
7,190
78.45
11,450
74.85
15,402
72.05
641-660
208.00
676
140.45
1,515
106.35
3,327
88.45
7,186
79.45
11,464
75.90
15,400
73.05
661-680
209.75
676
141.60
1,514
107.15
3,351
89.75
7,149
80.20
11,619
77.65
15,424
74.85
681-700
211.95
680
144.00
1,518
109.25
3,341
91.25
7,198
82.10
11,613
79.45
15,638
77.65
701-725
214.20
680
145.60
1,516
110.30
3,357
92.55
7,205
83.35
11,561
80.30
15,632
78.45
726-750
215.75
682
147.00
1,523
111.90
3,348
93.65
7,287
85.30
11,550
82.10
15,620
80.15
751-775
218.15
685
149.25
1,524
113.70
3,365
95.65
7,273
86.95
11,504
83.35
15,588
81.20
776-800
219.60
688
151.05
1,525
115.15
3,384
97.40
7,253
88.30
11,593
85.30
15,447
82.35
TWENTY-SECOND REVISED PAGE 49
CANCELS
TWENTY-FIRST REVISED PAGE 49
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
SECTION IV
Additional Services
and Charges
ORIGINAL PAGE 50
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
ITEM 1
PACKING AND UNPACKING
Rates include packing, the use of packing containers and materials from origin to destination, and
unpacking. Rates do not include unpacking WHEN:
1. Shipper elects not to have unpacking performed and elects to retain the containers and specifically
directs carrier or its agent not to perform unpacking.
2. Shipper elects not to have unpacking performed at time of delivery and specifically so directs
carrier or its agent.
3. Shipment is delivered to a warehouse (EXCEPT when delivery to warehouse is for storage-in-
transit and delivery from warehouse is made within the storage-in-transit period provided in applicable
rules).
(Continued on next page)
TWENTY-SIXTH REVISED PAGE 51
CANCELS
TWENTY-FIFTH REVISED PAGE 51
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 1 (cont.)
SERVICE
(Packing and Unpacking)
PER
RATES (in
dollars/cents)
DRUM, DISH-PACK: (Drum, dish-pack, barrel, or other specially
designed containers of not less than 5 cu. ft. capacity, for use in
packing glassware, chinaware, bric-a-brac, table lamps, or similar
fragile articles)...................................................................................
BOXES: Not over 5 cu. ft. .............................................................
Over 5 not over 8 cu. ft. (Over 8 cu. ft. see crates) .......................
CARTONS: (See Notes 1 and 2)
1.5 cu. ft. .....................................................................................
3 cu. ft. (Not less than 200 lb. test) ..............................................
4 1/2 cu. ft. (Not less than 200 lb. test) ........................................
6 cu. ft. (Not less than 200 lb. test) ..............................................
6 1/2 cu. ft. (Not less than 275 lb. test) ........................................
Note 1: When cartons of more than 3 cu. ft. capacity are used and
no rate is shown for the size carton used, charges shall be based on
the rate for the next lower size carton shown.
Note 2: Length, width, and depth by inches and cubical content
must be shown on all cartons.
WARDROBE CARTON: Not less than 10 cu. ft. ..........................
CRIB MATTRESS CARTON: .....................................................
MATTRESS CARTON: (Twin) ..................................................
MATTRESS CARTON: (Double) ...............................................
MATTRESS CARTON: (King/Queen) ........................................
MATTRESS CARTON: (King Single) .........................................
Note: If the size of the mattress carton exceeds the size for which
charges are shown, the charge for the next greater size shall apply.
MATTRESS COVER: (Paper or plastic) ......................................
CORRUGATED CONTAINERS: (Specially designed for mirrors,
paintings, glass or marble tops, and similar fragile articles.) ............
CRATES: (Other than corrugated containers, specially constructed
for mirrors, paintings, glass or marble tops, and similar fragile
articles.) Gross measurement of crate ............................................
2.5 Cu. Ft. OFFICE TOTE BOX
GRANDFATHER CLOCK CARTON
Packing and Unpacking:
Flat Screen TVs (less than 40” diagonally)
Flat Screen TVs (40” or more diagonally)
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Cu. Ft.
or
fraction
thereof
Each
Each
Small
Large
70.25
23.90
42.35
13.20
21.15
25.30
25.45
27.75
31.40
13.65
25.30
28.25
45.50
24.50
12.50
45.15
25.60
(Min. charge)
102.35 per
crate
11.15
94.15
104.05
119.15
ORIGINAL PAGE 52
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
ITEM 2
OVERTIME PACKING AND UNPACKING
When both packing and unpacking are performed before 8:00 a.m. or after 5:00 p.m., on weekdays, or
during any hour on Saturdays, Sundays, or legal holidays (national, state, or municipal), rates in this item
apply.
(Continued on next page)
TWENTY-FIFTH REVISED PAGE 53
CANCELS
TWENTY-FOURTH REVISED PAGE 53
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 2 (Cont.)
SERVICE
(Overtime Packing and Unpacking)
PER
RATES (in
dollars/cents)
DRUM, DISH-PACK: (Drum, dish-pack, barrel, or other specially
designed containers of not less than 5 cu. ft. capacity, for use in
packing glassware, chinaware, bric-a-brac, table lamps, or similar
fragile articles) .................................................................................
BOXES: Not over 5 cu. ft. .............................................................
Over 5 not over 8 cu. ft. (Over 8 cu. ft. see crates) .......................
CARTONS: (See Notes 1 and 2)
1.5 cu. ft. .....................................................................................
3 cu. ft. (Not less than 200 lb. test) ..............................................
4 1/2 cu. ft. (Not less than 200 lb. test) ........................................
6 cu. ft. (Not less than 200 lb. test) ..............................................
6 1/2 cu. ft. (Not less than 275 lb. test) ........................................
Note 1: When cartons of more than 3 cu. ft. capacity are used and no
rate is shown for the size carton used, charges shall be based on the
rate for the next lower size carton shown.
Note 2: Length, width, and depth by inches and cubical content must
be shown on all cartons.
WARDROBE CARTON: Not less than 10 cu. ft. ..........................
CRIB MATTRESS CARTON: ......................................................
MATTRESS CARTON: (Twin) ....................................................
MATTRESS CARTON: (Double) .................................................
MATTRESS CARTON: (King/Queen) ..........................................
MATTRESS CARTON: (King Single) ..........................................
Note: In applying charge for mattress cartons, if the size furnished
exceeds the size for which charges are shown, the charge for the next
greater size shall apply.
CORRUGATED CONTAINERS: (Specially designed for mirrors,
paintings, glass or marble tops, and similar fragile articles) ............
CRATES: (Other than corrugated containers, specially constructed
for mirrors, paintings, glass or marble tops, and similar fragile
articles.) Gross measurement of crate ............................................
Overtime Packing and Unpacking:
Flat Screen TVs (less than 40” diagonally)
Flat Screen TVs (40” or more diagonally)
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Cu. Ft.
or
fraction
thereof
Small
Large
72.85
33.60
59.25
18.45
29.40
35.50
35.50
38.50
44.05
19.30
35.70
39.60
63.65
34.40
51.35
32.90
Minimum
charge 131.60
(per crate or
container)
113.25
128.45
TWENTY-THIRD REVISED PAGE 54
CANCELS
TWENTY-SECOND REVISED PAGE 54
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 3
PACKING CONTAINER CHARGES
(When furnished to the shipper by the carrier)
SERVICE
(Packing Container Charges)
PER
RATES (in
dollars/cents)
DRUM, DISH-PACK: (Drum, dish-pack, barrel, or other specially
designed containers of not less than 5 cu. ft. capacity, for use in
packing glassware, chinaware, bric-a-brac, table lamps, or similar
fragile articles) ................................................................................
CARTONS:
Less than 3 cu. ft. (Not less than 200 lb. test)...............................
3 cu. ft. (Not less than 200 lb. test)..............................................
4 1/2 cu. ft. (Not less than 200 lb. test)........................................
6 cu. ft. (Not less than 200 lb. test)..............................................
6 1/2 cu. ft. (Not less than 275 lb. test)........................................
WARDROBE CARTON: Not less than 10 cu. ft. ..........................
CRIB MATTRESS CARTON:…………………………………….
MATTRESS CARTON: (Twin)....................................................
MATTRESS CARTON: (Double).................................................
MATTRESS CARTON: (King/Queen)..........................................
MATTRESS CARTON: (King Single)..........................................
MATTRESS COVER: (Paper or Plastic).......................................
CORRUGATED CONTAINERS: (Specially designed for mirrors,
paintings, glass or marble tops, and similar fragile articles.) .........
PAPER, Unprinted newsprint........................................................
TAPE, Plastic 2”...........................................................................
Packing Container Charges:
Flat Screen TVs (less than 40” diagonally)
Flat Screen TVs (40” or more diagonally)
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Pound
Roll
Small
Large
16.50
3.95
6.70
7.90
8.95
8.95
21.35
7.30
13.65
16.70
25.05
15.85
7.50
17.55
1.80
6.85
63.10
78.30
TWENTY-FOURTH REVISED PAGE 55
CANCELS
TWENTY-THIRD REVISED PAGE 55
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 4
LABOR CHARGES
SERVICE
(Labor Charges - Subject to Rule 18, Disposition of Fractions
and Parts of Hours)
PER
RATES (in
dollars/cents)
Covers labor services for which charges are not otherwise provided
in tariff when such services are requested by the shipper, per man,
per hour:
(a) Except as provided in paragraph (b) below...........................
(b) When performed before 8:00 a.m. or after 5:00 p.m. on
weekdays, or during any hour on Saturdays, Sundays, or legal
holidays (national, state, or municipal)...........................................
Hour
per
man
Hour
per
man
39.75
48.80
_____________________________________________________________________________________
ITEM 5
HOUSEHOLD APPLIANCES OR OTHER ARTICLES
REQUIRING SPECIAL SERVICING FOR SAFE TRANSPORTATION
SERVICE
(Subject to request of shipper, owner, or consignee)
(Subject to Rule 35, Servicing Special Articles)
PER
RATES (in
dollars/cents)
CARRIER SERVICING of appliances or articles at origin:
First article...................................................................................
Each additional article.................................................................
CARRIER UNSERVICING of appliances or articles at destination:
First article.................................................................................
Each additional article................................................................
Article
Article
Article
Article
31.10
18.80
18.80
14.45
TWENTY-SECOND REVISED PAGE 56
CANCELS
TWENTY-FIRST REVISED PAGE 56
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 6 - BULKY ARTICLES, LOADING/UNLOADING CHGS., WGT. ADDITIVES
SERVICE
(Bulky Articles, Loading/Unloading Charges, Wgt. Additives)
PER
RATES (in
dollars/cents)
When a shipment includes bulky articles as named below, the
following additional loading and unloading charge or weight additive
will apply:
LOADING AND UNLOADING CHARGES include BOTH loading
and unloading service and the handling and blocking of such
article, and applies each time loading and unloading service is
required (except for carrier convenience).
AIRPLANES OR GLIDERS......................................................
AUTOMOBILES, TRUCKS, OR VANS....................................
BOAT, SAILBOATS, AND BOAT TRAILERS (See Weight
Additives)
FARM TRACTORS...................................................................
HOT TUBS, SPAS, WHIRLPOOLS, & JACUZZIES over
100 cu. ft. ................................................................................
MOTORCYCLES, TRACTORS, GO CARTS, & RIDING
MOWERS under 25 H.P. ........................................................
SNOWMOBILES OR RIDING GOLF CARTS.........................
SATELLITE T.V., RADIO DISCS, OR DISHES 4 ft. & over.....
TRACTORS, RIDING MOWERS 25 H.P. & over, and ALL
TERRAIN VEHICLES 110 cc and over..................................
TRAILERS (other than boat trailers)..........................................
CAMPERS, UNMOUNTED ON TRUCKS (designed for carriage or
pickup trucks)..........................................................................
CAMPERS MOUNTED ON PICKUP TRUCKS (apply above
charge for trucks)
PLAYHOUSES, TOOL SHEDS, UTILITY SHEDS (transported
set-up, not dismantled, in excess of 100 cu. ft.) ..........................
HOME GYM EQUIPMENT - ELECTRONIC STAIRSTEPPERS,
TANNING BEDS, ELECTRONIC NORDIC TRACKS, AND
BOWFLEXES..........................................................................
LARGE SCREEN TV's (Over 40 inches).....................................
ANY BULKY ARTICLE OVER 400 LBS. not specified above ...
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
254.45
179.10
152.60
177.00
101.70
101.70
165.90
152.60
112.75
292.30
192.50
101.70
170.75
143.70
(Continued on next page)
TWENTY-SECOND REVISED PAGE 57
CANCELS
TWENTY-FIRST REVISED PAGE 57
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 6 (cont.)
WEIGHT ADDITIVES: When shipment includes a boat, sailboat, and/or boat trailer, the transportation
charges will be based on the net scale weight of the shipment, plus a weight additive calculated in
accordance with the table shown below:
BOATS 14 ft. and over in length: 115 pounds per linear foot of total length.
BOAT TRAILERS any length: 75 pounds per linear foot.
CANOES, ROWBOATS 14 ft. and over: 40 pounds per linear foot.
SAILBOATS 14 ft. and over in length: 125 pounds per linear foot of total length.
NOTE 1: This weight additive will not apply to boats or sailboats less than 14 feet in length, nor on
dinghies, kayaks, sculls, or skiffs of any size.
NOTE 2: When shipment contains two or more articles subject to weight additives, the total weight
additives for that shipment will be the sum of the individual additives for each bulky article
calculated separately.
NOTE 3: In determining lengths for the purpose of this item, all fractions of a foot will be disregarded.
NOTE 4: The length of boats or sailboats shall be determined by the straight center line distance
between the top center point of the transom and a point perpendicular with foremost part of
the bow. Manufacturer's length overall or center line length shall apply as the correct length
for the purposes of this item in lieu of physical measurement by carrier.
NOTE 5: The length of Boat Trailers shall be the straight center line distance from a point equal to the
rearmost part of the trailer to the foremost part of the trailer tongue. Manufacturer’s length
overall shall apply as the correct length for the purposes of this item in lieu of physical
measurement by carrier.
EXCEPTION: This item will not apply when shipper orders Exclusive Use of a Vehicle under Rule 23.
_____________________________________________________________________________________
ITEM 7
EXTRA PICKUP OR DELIVERY
SERVICE
(Extra Pickup or Delivery)
PER
RATES (in
dollars/cents)
See Rule 42 ...................................................................................
Stop
88.55
TWENTY-SECOND REVISED PAGE 58
CANCELS
TWENTY-FIRST REVISED PAGE 58
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 8
AUXILIARY SERVICE
SERVICE
(Auxiliary Service )
PER
RATES (in
dollars/cents)
AUXILIARY SERVICE, necessary for pickup or delivery except as
provided in Item 9. Applies to all auxiliary pickup or delivery
services requested by the shipper. Subject to Rule 18 (Disposition of
Fractions, etc.) and Rule 37 (Impractical Delivery or Auxiliary
Service)
Per additional vehicle (if used) ...................................................
Labor Charges: For rates to apply, see Item 4.
Hour
49.80
_____________________________________________________________________________________
ITEM 9
WAITING TIME
SERVICE
(Waiting Time)
PER
RATES (in
dollars/cents)
WAITING TIME, not the fault of the carrier, per vehicle and driver
Each Additional Man: For rates to apply, see Item 4.
NOTE 1: Unless otherwise provided by agreement, loading and
unloading will be performed between the hours of 8:00 a.m. and
5:00 p.m., and free waiting time will be applicable only between
these hours subject to the following allowable free waiting time:
When shipment is traveling more than 100 miles but less than
200 miles, one (1) hour free waiting time will be allowed. When
shipment is traveling 200 miles or more, three (3) hours free waiting
time will be allowed.
NOTE 2: This item not applicable on Sundays or on all legal
holidays (national, state, or municipal).
NOTE 3: This item will apply on shipments moving under
Section III, Weight & Distance Rates for Moves Over 35 Miles.
Hour
89.70
TWENTY-FOURTH REVISED PAGE 59
CANCELS
TWENTY-THIRD REVISED PAGE 59
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 10
PIANO, ORGAN, POOL TABLES, OR LADEN HOME FREEZER CARRY CHARGES
SERVICE
(Piano, Organ, Pool Tables, etc.)
PER
RATES (in
dollars/cents)
PIANO, ORGAN, POOL TABLES, OR LADEN HOME FREEZER
CARRY CHARGES:
HANDLING CHARGE for pipe organs, all grand pianos, and all
other pianos of 38 inches or more in height. (Charge is in addition to
the flight carry charges - See Notes 4 and 5) .................................
HANDLING CHARGE for all other types of organs and all other
pianos less than 38 inches in height. (Charge is in addition to the
flight carry charges - See Notes 4 and 5) .......................................
HANDLING CHARGE for any laden home freezer containing
frozen foods - See Rule 40. (Charge is in addition to the flight carry
charges - See Note 4) ...................................................................
HANDLING CHARGE for pool tables with slate tops which are at
least 42 inches in width, 84 inches in length, and weight more than
400 lbs. This charge does not include disassembling or reassembling
by carrier. When such service is rendered by carrier, the Labor
Charges in Item 4 will apply. (Charge is in addition to the flight
carry charges - See Note 4)
..................................................................
FLIGHT CARRY CHARGE-INSIDE A BLDG. OR HOUSE:
First Flight (one floor or story to the next floor or story)
(See Notes 1, 3, 5, and 6) ............................................................
Each additional flight ...................................................................
FLIGHT CARRY CHARGE-OUTSIDE A BLDG. OR HOUSE:
First Flight (8 but not more than 20 steps) (See Notes 2,3,5 and 6)
Each additional step over 20 steps ...............................................
Flat
charge
Flat
charge
Flat
charge
Flat
charge
First
flight
Flight
First
flight
Step
106.20
77.50
88.55
121.70
31.85
16.00
30.55
0.60
(Continued on next page)
TWENTY-SECOND REVISED PAGE 60
CANCELS
TWENTY-FIRST REVISED PAGE 60
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 10 (cont.)
NOTE 1: Inside a building or house, the first flight shall consist of at least 8 steps. Additional flights shall
be defined as the number of complete floors above or below the first flight. If an elevator is employed, it
will be considered one flight.
NOTE 2: Outside a building or house, the first flight shall consist of 8 but not more than 20 steps. Steps
less than 8 will not be considered a flight.
NOTE 3: Flight carrier charges apply each time service is rendered.
NOTE 4: Handling charge applies once per shipment for each piano, organ, pool table, or laden home
freezer.
NOTE 5: Handling and flight carry charges will not apply to portable organs or pianos capable of being
conveniently hand carried by one person.
NOTE 6: The flight carrier charges will not apply when the elevator or stair carry charges under Item 20
is applicable.
_____________________________________________________________________________________
ITEM 11
EMPTY MILEAGE CHARGE
SERVICE
(Empty Mileage Charge)
PER
RATES (in
dollars/cents)
EMPTY MILEAGE CHARGE: Empty miles traveled at request of
shipper. (Subject to Rule 53) ........................................................
Mile
1.20
_____________________________________________________________________________________
ITEM 12
DIVERSION CHARGE
SERVICE
(Diversion Charge)
PER
RATES (in
dollars/cents)
DIVERSION CHARGE: The charge for each diversion in
connection with a shipment will be ................................................
Each
12.80
TWENTY-THIRD REVISED PAGE 61
CANCELS
TWENTY-SECOND REVISED PAGE 61
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 13
STORAGE-IN-TRANSIT RATES
SERVICE
(Storage-In-Transit Rates)
PER
RATES (in
dollars/cents)
Application subject to Rule 48. Subject to 1,000 pound minimum.
STORAGE RATE (See Notes 1, 2, and 3) ................................
CLIMATE CONTROLLED STORAGE RATE
(See Notes 1, 2, and 4) ...............................................................
WAREHOUSE HANDLING RATE (See Note 1) ....................
100 lbs
100 lbs
100 lbs
6.05
8.05
10.25
NOTE 1: Storage charges apply for each 30 days or fraction thereof each time storage-in-transit service is
rendered. Warehouse handling charge applies once each time shipment is placed in storage-in-transit.
NOTE 2: For valuation charge applying on storage-in-transit shipments, see Item 18.
NOTE 3: Not applicable when climate control is required.
NOTE 4: Climate controlled storage means that adequate heating and air conditioning equipment is in
place to maintain a temperature range of 60 to 85 degrees and humidity reading of no greater than 90% at
all times.
_____________________________________________________________________________________
ITEM 14
PICKUP OR DELIVERY TRANSPORTATION RATES
TO APPLY ON STORAGE-IN-TRANSIT SHIPMENTS
SERVICE
(Pickup or Delivery Transportation Rates)
PER
RATES (in
dollars/cents)
Application subject to Rule 48, Storage-In-Transit. Subject to 500
pound minimum.
500 to 999 lbs. incl. (Break point wt. 668 lbs.) ...........................
1,000 to 1,999 lbs. incl. (Break point wt. 1,563 lbs.) .................
2,000 to 3,999 lbs. incl. (Break point wt. 3,337 lbs.) .................
4,000 to 7,999 lbs. incl. (Break point wt. 6,517 lbs.) .................
8,000 lbs. and over ...................................................................
100 lbs
100 lbs
100 lbs
100 lbs
100 lbs
42.80
28.55
22.30
18.60
15.15
TWENTY-THIRD REVISED PAGE 62
CANCELS
TWENTY-SECOND REVISED PAGE 62
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 15
REWEIGHING CHARGE
SERVICE
(Subject to Rule 29, Basis of Weight)
PER
RATES (in
dollars/cents)
REWEIGHING CHARGE: Charge when reweighing done at
request of shipper ........................................................................
Service
50.90
_____________________________________________________________________________________
ITEM 16
WRAPPING AND PADDING MATERIALS
SERVICE
(Wrapping and Padding Materials)
PER
RATES (in
dollars/cents)
WHEN REQUESTED BY SHIPPER
Bubble Wrap and Padding .........................................................
Papering and Padding ................................................................
Wrapping and/or Metal Banding (Rugs, foot lockers, trunks, etc.)
Shrink Wrap
Lin. Ft.
Lin. Ft.
Each
Roll
2.30
0.95
11.15
24.05
_____________________________________________________________________________________
ITEM 17 Depreciation Valuation Charges are no longer applicable, effective 1-1-2015.
(Docket No. T-100, Sub 90)
THIRD REVISED PAGE 63
CANCELS
SECOND REVISED PAGE 63
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 8, 2014 EFFECTIVE: January 1, 2015
ITEM 18
FULL VALUE PROTECTION
SERVICE
(Full Value Protection – Subject to Rule 7 - Valuation)
Applies to Weight/Distance and Hourly Moves
PER
RATES (in
dollars/cents)
Coverage is subject to $4.00 /lb. minimum or a higher value declared
by the shipper
$100
$0.75
(A) When Full Value Protection is ordered in writing by the customer, carrier will guarantee either
replacement of articles lost or damaged while in carrier's custody, reimbursement for full replacement cost
(as determined by current market value), or repairs or the cost of repairs to damaged item(s) to the extent
necessary to restore the item to the same condition as when received by carrier from the shipper. Actual
replacement articles, if any, shall consist of articles of like kind and quality without deduction for
depreciation.
(B) Carrier's maximum liability shall not exceed the released or declared value on the shipment or the full
cost of repair to the damaged property, whichever is less. Carrier shall have the option of repair or
replacement of damaged articles.
(C) All items which are replaced or for which the full current market value has been paid become the
property of the carrier.
(D) Full Value Protection will be provided by carrier only if shipment is declared or released to a minimum
valuation of $4.00 for each pound of weight in the shipment.
(E) The rate for Full Value Protection provided by the carrier will be $.75 for each $100.00 or fraction
thereof, of released or declared value.
EXAMPLE: Shipment valuation is calculated at the value of $20,335.00. Since $35.00 is a
fraction of $100.00, the charge would be based on a valuation of $20, 400.00.
(F) ON SHIPMENTS WHICH ALSO INVOLVE STORAGE-IN-TRANSIT, the following additional
valuation charge will apply: For each storage period of 30 days or fraction thereof, the additional
valuation rate of 15 percent of the full value protection rate provided for in Item 18.
(G) Protection under this item will not apply to specific articles or matched sets of articles which are
valued at $3,000 or more, unless shipper puts carrier on notice in writing that such articles are included
in the shipment.
NOTE: See Rule 7 (Valuation).
TWENTY-SECOND REVISED PAGE 64
CANCELS
TWENTY-FIRST REVISED PAGE 64
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 19
OVERTIME LOADING AND UNLOADING
SERVICE
(Overtime Loading and Unloading)
PER
RATES (in
dollars/cents)
An additional charge for either loading or unloading after regular
hours or days (see Note 3) will be assessed on all moves.
THE ADDITIONAL CHARGE FOR EACH OVERTIME
LOADING OR EACH OVERTIME UNLOADING WILL BE ...
100 lbs.
4.80
NOTE 1: This overtime service will be rendered only upon request of the shipper and at the option of the
carrier. If overtime loading or unloading is done at the carrier’s convenience, no charge will apply.
NOTE 2: Charge will be based on actual weight, subject to a 500 pound minimum.
NOTE 3: Other than regular hours or days are as follows: between 5:00 p.m. and 8:00 a.m. weekdays and
during any hour on Saturday, Sunday, and all official holidays (national, state, and municipal).
NOTE 4: Bill of Lading to be marked or stamped as follows: (a) loading requested after regular hours or
days; (b) unloading requested after regular hours or days.
TWENTIETH REVISED PAGE 65
CANCELS
NINETEENTH REVISED PAGE 65
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 20
ELEVATOR, STAIR, AND EXCESSIVE DISTANCE CARRY CHARGES
SERVICE
(Elevator, Stair, and Excessive Distance Carry Charges)
PER
RATES (in
dollars/cents)
ELEVATOR, STAIR, AND EXCESSIVE DISTANCE CARRY
CHARGES involved in pickup or delivery.
ELEVATORS (Subject to Notes 1, 2, 3, 4, 5, 6, 8, and 10)
Where pickup or delivery involves use of adequate elevator service
up or down one or more flights (see Note 6), a charge will be
assessed, viz:
One or more flights at origin (see Notes 3, 4, and 5) ..................
One or more flights at destination (see Notes 3, 4, and 5) ..........
STAIRS (INSIDE A BUILDING) (Subject to Notes 1,2,5,6,8,10)
Where pickup or delivery involves carriage up or down one or
more flights of stairs (see Note 6), a charge will be assessed, viz:
Per each flight at origin .............................................................
Per each flight at destination .....................................................
STAIRS (OUTSIDE) ATTACHED TO A BUILDING (Subject to
Notes 1, 2, 5, 7, 8, and 10):
Where pickup or delivery involves carriage up or down one or
more outside flights of stairs attached to a building (see Note 7), a
charge will be assessed, viz:
Per each flight at origin .............................................................
Per each flight at destination .....................................................
EXCESSIVE DISTANCES (Subject to Notes 2, 9, and 10):
Where pickup or delivery involves one or more extra carries (see
Note 9), a charge will be assessed, viz:
Per each extra carry at origin ....................................................
Per each extra carry at destination ............................................
100 lbs.
100 lbs.
100 lbs.
100 lbs.
100 lbs.
100 lbs.
100 lbs.
100 lbs.
2.95
2.95
2.10
2.10
2.10
2.10
2.10
2.10
(Continued on next page)
TWENTY-SECOND REVISED PAGE 66
CANCELS
TWENTY-FIRST REVISED PAGE 66
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION IV
ADDITIONAL SERVICES AND CHARGES
ISSUED: December 11, 2023 EFFECTIVE: January 1, 2024
ITEM 20 (cont.)
NOTE 1: Inside elevator and stair carry charges will not apply when pickup or delivery is within a single
family dwelling. Outside a single family dwelling, stair carry charges will apply if the stairs are the
only way to get in or out of the single family dwelling. (Effective 11-27-19)
NOTE 2: Charges will be based on actual weight of the shipment, except as follows:
(a) When under the provisions of Rule 42 (Extra Pickup and Delivery), portions of the shipment are picked
up or delivered at more than one place, the charges will apply only to the actual weight of that portion of
the shipment picked up or delivered at other than ground floor.
(b) When an automobile is included in a shipment with other personal effects, the weight of the automobile
will be deducted when determining applicable charges under this item.
NOTE 3: When two or more elevators providing parallel service are utilized, charges will apply per
shipment, not per elevator.
NOTE 4: Where an elevator is used and the shipment must be transferred to a second elevator or carried
one or more flights, charges will be made once for the first elevator and again for each additional elevator
or stair carry service.
NOTE 5: When stairs and elevator are both available, charge will be based on the method that results in
the lower cost to the shipper.
NOTE 6: One inside flight shall mean from one complete floor above or below a floor.
NOTE 7: Outside a building, or dwelling, the first flight shall consist of 8 but not more than 20 steps. Steps
less than 8 will not be considered a flight. In a single family dwelling, if pick-up or delivery requires
outside stairs, the outside stair carry charge will apply. (Effective 11-27-19)
NOTE 8: When a piano or organ is included in the shipment, the minimum stair carry charges on the entire
shipment, inside or outside a building, shall be $19.15 for the first flight and $9.65 for each additional flight.
The minimum elevator charge shall be $19.15. The minimum charge will apply each time the service is
performed at origin and/or destination.
NOTE 9: An extra carry means each carriage of 50 feet or fraction thereof after the first 75 feet (not
including elevator or stair distance for which charges herein apply) between the vehicle and:
(a) The entrance or door of a detached or single family dwelling, or
(b) The applicable individual apartment within a multiple occupancy building.
NOTE 10: When a piano and/or organ is included in a shipment, the handling charge for pianos and organs
provided in Item 10 (Piano, Organ, etc.) will be in addition to the applicable charges in this item. The flight
carry charges in Item 10 will not apply when this item is applicable.
ORIGINAL PAGE 67
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
SECTION V
Definitions
Forms including:
Bill of Lading
Addendum to Bill of Lading
Contract Terms and Conditions
Estimated Cost of Services
Addendum to Estimated Cost of
Services
Claims Log
Information Booklet
ORIGINAL PAGE 68
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION V
DEFINITIONS AND FORMS
ISSUED: November 1, 2002 EFFECTIVE: January 1, 2003
DEFINITIONS
CARRIER - Motor carrier of household goods.
COMMISSION or NCUC - North Carolina Utilities Commission.
CONSIGNEE - The person named in the bill of lading to whom or to whose order the bill promises
delivery.
CONSIGNOR - The person named in the bill of lading as the person from whom the goods have been
received for shipment.
DEBTOR - The person(s) and/or corporation(s) obligated to pay a freight charge of a carrier.
ESTIMATED COST OF SERVICES - A written document prepared by the carrier and furnished to the
shipper, which shows the total cost estimated by the carrier for the services as described thereon.
HOUSEHOLD GOODS - Any personal effects and property used or to be used in a dwelling as more fully
defined in Commission Rule R2-37.
MAXIMUM FIXED RATE - Any specific rate named in this tariff. Carriers may not charge a rate
higher than a maximum fixed rate.
MOTOR VEHICLE - Any vehicle, machine, tractor, semi-trailer, or any combination thereof, which is
propelled or drawn by mechanical power and used upon the highways within the State.
NOT-TO-EXCEED PRICE - The maximum charge that may be assessed on a shipment, subject to any
Change Order for Services.
PACKING - Any accessorial service performed in preparing a shipment (or portion thereof), prior to
loading, except services for which rates and charges are otherwise provided in this tariff.
RATE - Any unit charge for services including the rating, governing rules, and accessorial charges
applying in connection with that service.
(Continued on next page)
FIRST REVISED PAGE 69
CANCELS
ORIGINAL PAGE 69
NORTH CAROLINA UTILITIES COMMISSION
NCUC HHG NO. 1
SECTION V
DEFINITIONS AND FORMS
ISSUED: September 5, 2003 EFFECTIVE: September 5, 2003
SHIPMENT - A quantity of property tendered for transportation to one carrier at a time on one shipping
document by:
(a) One shipper at one point of origin for one consignee at one point of destination; or
(b) One shipper at more than one point of origin for one consignee at one point of destination:
or
(c) One shipper at one point of origin for one consignee at more than one point of destination
(Extra Delivery); or
(d) One shipper at more than one point of origin or one shipper at more than one point of
destination (Extra Pickup and Extra Delivery).
SHIPPER - The party which contracts with a carrier to cause property to be moved from one place to
another.
STORAGE-IN-TRANSIT - Storage of a shipment at request of consignor or consignee at one point
between point(s) of origin and point(s) of destination for a period not to exceed 180 days.
UNPACKING - Any accessorial service performed in connection with delivery of a shipment (or portion
thereof), subsequent to unloading, except services for which rates and charges are otherwise
provided in this tariff.
ABBREVIATIONS
cont. ......................................... continued
cu. ft. ........................................ cubic foot or cubic feet
cwt. .......................................... hundredweight
lbs. ........................................... pounds
lin. ft. ........................................ linear foot
no. ........................................... number
wgt. or wt. ............................... weight
New carriers appearing for the first time in the List of Carriers Issued A Certificate of Exemption
pages will appear in bold and italics.
6/2018 - FOURTH REVISED PAGE 70 CANCELS THIRD REVISED PAGE 70
UNIFORM HOUSEHOLD GOODS BILL OF LADING
CARRIER'S NAME & ADDRESS
CARRIER'S TELEPHONE
CARRIER'S C# CA
RRIER REFERENCE NO
.
SHIPPER CONSIGNEE__________________
_________________
COMPANY STREET ADDRESS
STREET ADDRESS CITY & STATE
CITY & STATE
TELEPHONE NOTIFY IN CASE OF DELAY ______________ CHARGES ________________
NAME
AGREED LOAD DATE: __________________________ ADDRESS
I HAVE RECEIVED A COPY OF THE NCUC BROCHURE
EXPLAINING MY RIGHTS.
SHIPPER'S SIGNATURE: _________________________ BILL TO:
_____ Exclusive Use of a __________ cu. ft. ADDRESS
vehicle (Minimum 1000 cu. ft.) CITY & STATE
______ Space Reservation of _________ cu. ft. ATTN: PO. NO.
(Minimum 300 cu. ft.)
______Expedited Service of __________ miles
FOR ALL MOVES LESS THAN 35 MILES
Shipment Moving at ___________ lbs H Time Move Started
Actual Weight of ____________ lbs O Time Move Finished
Signature of Shipper or Agent: U Travel Time 1 Hr per 50 Miles Traveled or Fraction Thereof
______________________________________ R Men Hours Rate Charges
NOTE: SHIPPER MUST INDICATE CHOICES MADE L Regular Hours
ON BOTH OF THE ITEMS SHOWN BELOW BY INITIALING
Y Overtime Hours
ESTIMATES: Shipper must initial the option selected.
Full Value Protection
Total Hourly Charges
_____ I did not request a written estimate on this Description Quantity Rate Charges
shipment and understand that I will be required to pay Dishpack or Barrel
charges shown on this contract. P Cartons 1.5
______ I understand this shipment is moving under a 3.0
binding estimate (guaranteed or not-to-exceed) and that A 4.5
I will be required to pay in accordance with that estimate. 6.0
______ I understand this shipment is moving under a C 6.5
nonbinding estimate and I will be required to pay charges Wardrobes
shown on this contract. K Crib Mattress
See attached "Estimated Cost of Services." Twin Mattress
VALUATION: Shipper must initial the option selected. I Double Mattress
King/Queen Mattress
______ Basic Value Protection. I release this shipment N King Single Mattress
to a value of 60 cents per pound per article. This lower Corrugated Cont.(Mirror & Picture)
level of protection is provided at no additional cost G Crates, minimum
beyond the base rate. However, it provides only Crates _________ cu ft
minimal protection that is considerably less than Grandfather Clock Carton
the average value of household goods.
______ Full Value Protection. I release this shipment to ORIGINAL REWEIGH Total Packing
a value of $4.00 times actual weight in pounds of shipment LBS. GROSS Charges
or declared lump sum value of $____________ (Declared LBS. TARE
value must be at least $4.00 per pound times weight of LBS. NET
shipment.) BREAK POINT WT.
See attached "Addendum to Uniform Household Goods
Bill of Lading." Tariff Sec Miles Weight Rate Linehaul Charges
EXTRAORDINARY VALUE ARTICLE DECLARATION MRT
3 | Charges
Description Rate Charges
I acknowledge that I have prepared and retained a copy of Extra Pickup or Delivery:
"Inventory of Items Valued in Excess of $100 Per Pound At:
Per Article" and that I have given a copy of this inventory to Excessive Distance Carry at Origin: ft.
the carrier's representative. I also acknowledge that the Excessive Distance Carry at Destination: ft.
carrier's liability for loss of or damage to any article Flight Carry at Origin:
valued in excess of $100 per pound per article will be Flight Carry at Destination:
limited to $100 per pound for each pound of the damaged Appliance Service
article (based on actual article weight) not to exceed the Appliance Unservice
declared value of the entire shipment, unless I have Piano Handling
specifically identified such articles on the inventory and Additional Labor:
for which a claim for loss or damage is made. Bulky Articles:
SIGNED: _______________________________________ Packing Material Purchased by Shipper
To be signed when shipment is received by carrier
All property was received in good condition, except as Credit Card/Debit Card Processing Fee
noted on the inventory form.
Fuel Surchage:
Driver's signature: __________________ Date: _________ Third Party Charges:
Advanced Charges:
and release my property to the carrier subject to the Full Value Protection:
terms and conditions thereof. Storage-In-Transit Rate Charges
Transportation To or From Whse: lbs.
Shipper's signature: ________________ Date: _________ Warehouse Handling
To be signed at time of delivery Storage From: To: No. Mos.
All property was received in good condition, except as Extended Valuation: 15% of Full Value Protection Rate
noted on the inventory form. Payment Acknowledgment Total Charges
On nonbinding estimates, 110% rule applies.
Shipper's signature: ________________ Date: __________
See "Estimated Cost of Services" Total
Prepayment Received
QUESTIONS ABOUT THIS FORM OR YOUR MOVE? By Prepayment
Call the NCUC-Public Staff's Transportation Division Payment Received at Destination
at 919-733-7766 By Balance Due
6/2018 - THIRD REVISED PAGE 70-A CANCELS SECOND REVISED PAGE 70-A
UNIFORM HOUSEHOLD GOODS BILL OF LADING - 35 MILES OR LESS
CARRIER'S NAME & ADDRESS
CARRIER'S TELEPHONE
CARRIER'S C# CARRIER REFERENCE NO.
[QUESTIONS ABOUT THIS FORM OR YOUR MOVE? Call the NCUC-Public Staff's Transportation Division at 919-733-7766]
F SHIPPER: BINDING PRICE
R COMPANY: (GUARANTEED OR NOT-TO-EXCEED) $
O STREET ADDRESS: TIME
M CITY & STATE DATE LEFT WAREHOUSE
TELEPHONE: TIME
CONSIGNEE VAN# ARRIVED JOB
T STREET ADDRESS: TIME
O CITY & STATE: DRIVER DEPART JOB
AGREED LOAD DATE: TIME
PREFERRED DELIVERY DATE: HELPER RETURNED WAREHOUSE
NOTES:
HELPER TOTAL HOURS
HELPER
HELPER OTHER
I HAVE RECEIVED THE NCUC BROCHURE EXPLAINING MY RIGHTS.
SHIPPER'S SIGNATURE: _________________________ HOURS RATE
NOTE: SHIPPER MUST INDICATE CHOICES MADE ON BOTH ITEMS LISTED TRAVEL TIME 1 HOUR PER 50 MILES
BELOW BY INITIALING ON THE APPROPRIATE LINE (Estimates & Valuation) TRAVELED OR FRACTION T HEREOF RATE
ESTIMATES: Shipper must initial the one option selected.
_____ I did not request a written estimate on this shipment and understand
that I will be required to pay charges shown on this contract. Description Qty Rate Charges
______ I understand this shipment is moving under a binding estimate Dishpack or Barrel
(guaranteed or not-to-exceed) and that I will be required to pay in 1.5 cu. ft. (Small) Cartons
accordance with that estimate. 3.0 cu. ft. (Medium) Cartons
______ I understand this shipment is moving under a nonbinding estimate 4.5 cu. ft. (Large) Cartons
and I will be required to pay charges shown on this contract. 6.0 cu. ft. (Ex-Large) Cartons
See attached "Estimated Cost of Services."
VALUATION: Shipper must initial the one option selected. Wardrobes
______ Basic Value Protection. I release this shipment to value of 60 cents per Crib: Twin: Dbl: King/Qn: King Sgl:
pound per article. This lower level of protection is provided at no $
additional cost beyond the base rate. However, it provides only Mirror/Picture Pac
minimal protection that is considerably less than the average Crates, minimum
value of household goods. Crates ________ cu ft
Grandfather Clock Carton
______ Full Value Protection. I release this shipment to a value of $4.00 times Crates _____ cu ft
actual weight in pounds of shipment or declared lump sum value of Total Packing Charges
$___________ (Declared value must be at least $4.00 per pound times Description Rate Charges
weight of shipment.) Appliance Service
See attached "Addendum to Uniform Household Goods Bill of Lading." Appliance Unservice
EXTRAORDINARY VALUE ARTICLE DECLARATION Piano Handling
I acknowledge that I have prepared and retained a copy of "Inventory of Items Valued Packing Material Purchased
in Excess of $100 Per Pound Per Article" and that I have given a copy of this
inventory to the carrier's representative. I also acknowledge that the carrier's Bulky Articles
liability for loss of or damage to any article valued in excess of $100 per pound CC/Debit Card Processing Fee
per article will be limited to $100 per pound for each pound of the damaged Third Party Charges: Charges
article (based on actual article weight) not to exceed the declared value of the entire Advanced Charges:
and for which a claim for loss or damage is made. Full Value Protection:
SIGNED: _______________________________________ Storage-In-Transit Rate Charges
To be signed when shipment is received by carrier Transportation To/From Whse: lbs.
All property was received in good condition, except as noted on inventory form. Warehouse Handling
Driver's signature: ________________________________ Date: ______________ Storage From: To: No. Mos.
I have read this contract and its attachments thoroughly and release my Extended Valuation (15% of FVP Charge per mo.)
property to the carrier subject to the terms and conditions thereof. Payment Acknowledgment Total Charges
On nonbinding estimates, 110% rule applies.
Shipper's signature: _______________________________Date: ______________
See "Estimated Cost of Services" Total
To be signed at time of delivery Prepayment Received
All property was received in good condition, except as noted on the inventory form. By Prepayment
Payment Rec'd at Destination
Shipper's signature: _______________________________Date: ______________ By Balance Due
REQUIRED SIGNATURES
Total Hourly Charges
1/2015-– SECOND REVISED PAGE 71 CANCELS FIRST REVISED PAGE 71
ADDENDUM TO UNIFORM HOUSEHOLD GOODS BILL OF LADING
____________________________________________________________________________
SHIPPER DECLARATION OF VALUE
IMPORTANT: There are two (2) options available to cover loss and/or damages:
OPTION 1: Basic Value Protection. This lower level of value protection is provided at no additional cost.
However, it only provides minimal protection that is considerably less than the average value
of household goods. The carrier’s maximum liability shall be $.60 per pound for the actual weight
on any lost or damaged article or articles, if the shipment has been expressly released by the shipper
to such value per article. Under this option, a claim for any article that may be lost, destroyed or
damaged while in the custody of your mover will be settled based on the weight of the individual
article multiplied by 60 cents. For example, damages to an item weighing 400 pounds would result
in a maximum claim settlement of $240. Basic Value Protection provides minimal protection, and it
is possible that settlement of any claim under this level of valuation will not be satisfactory to you.
(MRT Section I, Rule 7, Valuation).
OPTION 2: Full Value Protection. The minimum value of the shipment will be $4.00 times the weight of the
shipment. However, you have the right to declare that your shipment has a greater value and pay for
that increased protection. If items are lost, the mover will have the options of replacing them with
articles of like kind and quality or paying the replacement costs as determined by current market
value. If items are damaged, the mover will have the same options, plus the additional options of
repairing the items or paying the repair cost. All damaged items that are either replaced or reimbursed
at full-market value become the property of the mover. Under this option, for example, if the total
weight of your shipment is 8,000 pounds, then the total value of your entire shipment is established
to be $32,000 and the charge for that level of protection would be $240. If you determine that your
shipment has a value greater than the $50,000 minimum amount of insurance coverage that the
Commission requires movers to have, you may want to request written verification of additional
coverage from your mover to ensure your shipment will be adequately covered. (MRT Section IV,
Item 18, Full Value Protection).
** DECLARATION **
Prior to the move, the shipper must select one of the options listed below. If the carrier fails to require the shipper to
choose one of the liability options, the shipper will be considered to have chosen Option 1 (Basic Value Protection).
Shipper hereby releases the entire shipment to a value not exceeding:
Option 1 – Basic Value Protection -$.60 per pound per
article.
Signature of Shipper and Date
____________________________________ Option 2 - Full Value Protection - $4.00 times the actual weight in
Signature of Shipper and Date pounds of shipment or a declared lump sum value
of $_______.
This document shall be completed and signed PRIOR TO MOVE and made a permanent part of the Bill of Lading.
BILL OF LADING/ORDER NO: _______________________ DATE ___________________________
NAME OF SHIPPER ________________________________________________________________
( ) HOURLY RATED MOVE ( ) WEIGHT & DISTANCE MOVE
CARRIER REPRESENTATIVE ________________________________________________________
SIGNATURE
1/2015 – SECOND REVISED PAGE 72 CANCELS FIRST REVISED PAGE 72
CONTRACT TERMS AND CONDITIONS OF
UNIFORM HOUSEHOLD GOODS BILL OF LADING
This contract is subject to all the rules, regulations, rates, and charges in Maximum Rate Tariff
No. 1 on file with the North Carolina Utilities Commission including, but not limited to, the following terms
and conditions:
SECTION 1. The carrier shall be liable for physical loss of or damage to any articles from
external cause while being carried or held in storage-in-transit EXCEPT loss, damage, or delay caused
by or resulting:
(a) From an act, omission, or order of shipper;
(b) From defect or inherent vice of the article, including susceptibility to damage because of
atmospheric conditions such as temperature and humidity or changes therein;
(c) From (1) hostile or warlike action in time of peace or war, including action in hindering
combating or defending against an actual, impending, or expected attack: (A) by any
government or sovereign power or by any authority maintaining or using military, naval, or air
forces; or (B) by military, naval, or air forces; or (C) by an agent of any government, power,
authority, or forces; (2) any weapon of war employing atomic fission or radioactive force whether
in time of peace or war; (3) insurrection, rebellion, revolution, civil war, usurped power, or action
taken by governmental authority in hindering, combating, or defending against such an
occurrence, (4) seizure or destruction under quarantine or customs regulations, (5) confiscation
by order of any government or public authority; or (6) risks of contraband or illegal transportation
or trade;
(d) From strikes, lockouts, labor disturbances, riots, civil commotions, or the acts of any person
or persons taking part in any such occurrence or disorder; and
(e) From Acts of God.
SUBJECT, in addition to the foregoing, the following limitations apply on the carrier's liability:
The carrier's maximum liability shall be one of the following:
(1) The actual loss or damage not exceeding $.60 per pound of the weight of any lost or
damaged article when the shipper has released the shipment to carrier, in writing, with liability
limited to $.60 per pound per article; or
(2) Replacement value of the lost or damaged item beyond repair provided that shipper elects
such valuation coverage and agrees to pay applicable rates or the option of satisfactory repairs.
FURTHER, a shipper’s failure to notify the carrier in writing that an article or articles having a value that
exceeds $100 per pound will be included in the shipment will restrict the carrier’s maximum liability to
$100 per pound for each pound of any lost or damaged article (based on actual article weight), not to
exceed the declared value of the entire shipment.
SECTION 2. The carrier shall not be liable for delay caused by highway obstruction, or faulty
or impassable highways, or lack of capacity of any highway, bridge, or ferry, or caused by breakdown
or mechanical defect of vehicles or equipment, or from any cause other than negligence of the carrier;
nor shall the carrier be bound to transport by any particular schedule, means, vehicle, or otherwise than
with reasonable dispatch. Every carrier shall have the right in case of physical necessity to forward said
property by any carrier or route between the point of shipment and the point of destination.
SECTION 3. Shipper's or consignor's and/or consignee's liability shall include the following:
(a) The shipper (individual or commercial) and consignor upon tender of the shipment to carrier, and
the consignee, upon the acceptance of delivery of shipment from carrier, shall be liable, jointly and
severally, for all unpaid charges payable on account of a shipment in accordance with the applicable
tariffs including, but not limited to sums advanced or disbursed by a carrier on account of such shipment.
The extension of credit to either shipper or consignee for such unpaid charges shall not thereby
discharge the obligation of either party to pay such charges in the event the party to whom credit has
been extended shall fail to pay such charges.
1/2015 – SECOND REVISED PAGE 73 CANCELS FIRST REVISED PAGE 73
(b) Shipper and/or consignor acknowledge that no explosives and/or dangerous articles or goods shall
be contained in shipment. However, shipper and/or consignee shall indemnify carrier against any loss
or damage caused by the negligent or intentional inclusion of explosives or dangerous goods therein.
SECTION 4. If for any reason other than the fault of carrier, delivery cannot be made at address
shown on the face hereof, or at any changed address of which carrier has been notified, carrier, at its
option, may cause articles contained in shipment to be stored in a warehouse selected by it at the point
of delivery or at other available points, and were held without liability on the part of the carrier, at the
cost of the owner, and subject to a lien for all accrued tariff and other lawful charges.
SECTION 5. If shipment is refused by consignee at destination, or if shipper, consignee, or
owner of property fails to receive or claim it within fifteen (15) days after written notice of United States
mail addressed to shipper and consignee at post office addresses shown on face hereof, or if shipper
fails or refuses to pay lawfully applicable charges in accordance with carrier's applicable tariff, carrier
may sell the property at its option, either (a) upon notice in the manner authorized by law, or (b) at public
auction to highest bidder for cash at a public sale to be held at a time and place named by carrier, thirty
(30) days notice of which sale shall have been given in writing to shipper and consignee, and there shall
have been published at least once a week for two consecutive weeks in a newspaper of general
circulation at or near the place of sale, a notice thereof containing a description of the property as
described in the bill of lading, and the names of the consignor and consignee. The proceeds of any sale
shall be applied toward payment of lawful charges applicable to shipment and toward expenses of
notice, advertising, and sale, and of storing caring for, and maintaining property prior to sale, and the
balance, if any, shall be paid to owner of property; PROVIDED that any perishable articles contained in
said shipment may be sold at public or private sale without such notices if, in the opinion of carrier, such
action is necessary to prevent deterioration or further deterioration.
SECTION 6. As a condition precedent to recovery, a claim for any loss or damage, injury, or
delay, must be filed in writing with carrier within nine (9) months after delivery to consignee as shown
on face hereof, or in case of failure to make delivery, then within nine (9) months after a reasonable time
for delivery has elapsed; and suit must be instituted against carrier within two (2) years and one (1) day
from the date when notice in writing is given by carrier to the claimant that carrier has disallowed the
claim or any part or parts thereof specified in the notice. Where a claim is not filed or suit is not instituted
thereon in accordance with the foregoing provisions, carrier shall not be liable and such a claim will not
be paid.
1/2015 - THIRD REVISED PAGE 74 CANCELS SECOND REVISED PAGE 74
ESTIMATED COST OF SERVICES
CARRIER’S NAME
CARRIER’S ADDRESS
CARRIER’S CITY & STATE
CARRIER’S TELEPHONE
CARRIER’S C #
[QUESTIONS ABOUT THIS FORM OR YOUR MOVE? Call the NCUC-Public Staff’s Transportation Division at 919-733-7766]
ORIGIN DESTINATION
Shipper ____________________________Phone_____________ Consignee __________________________Phone____________
Loading Address _______________________________________ Delivery address ______________________________________
City _________________________________ , NC ____________ City ___________________________________, NC __________
Preferred Loading Date __________________________________ Preferred Delivery Date _________________________________
IMPORTANT NOTICES
A. This proposal is for listed items and services only. Additional items and services may result in additional costs.
B. Carrier and shipper agree that any additional items or services not included in this proposal may be set forth in an addendum executed by the carrier and shipper.
C. Shipper must choose a level of carrier liability (valuation protection) for the shipment. Options are basic value protection ($.60/lb/article) and full value
protection.See the BROCHURE issued by the NC Utilities Commission explaining these options. If shipper does not choose an option, the shipment
defaults to basic value protection at no additional cost to the shipper.
D. Shipper shall be required to pay for all charges prior to unloading, in cash or by certified check or money order, except as may be otherwise agreed in writing
between carrier and shipper.
E. Nonbinding estimates are subject to “110% Rule” (MRT Rule 13). The carrier must, upon request of the shipper, relinquish possession of the shipment upon
payment of not more than 110% of the estimated charges and shall defer demand for the payment of the balance of any remaining charges for a period of thirty
(30) days following the date of delivery.
TYPE OF ESTIMATE (See Important Notices Above)
_______ Proposed charges set forth below are NONBINDING for the items listed. Actual charge shall be determined after all services have been completed.
_______ Proposed charges set forth below are BINDING AND GUARANTEED for the items listed for ______ days.
_______ Proposed charges set forth below are BINDING AND NOT-TO-EXCEED for the items listed for _____ days. Actual charges shall be determined after all
services have been completed but shall not exceed the amount shown below under “Total Binding and Not-To-Exceed Charges”.
PROPOSED COST OF SERVICES TRANSPORTATION COST PROPOSED CHARGES
1. Weight and distance (MRT, Sec. 3) Miles ________ Est. Weight ________ lbs. Moving at ______ per cwt. Charge __________________
2. Hourly rated (MRT, Sec. 2) Vans _______ Men________ Est. Hours _______ Rate per Hour _________ Charlge __________________
3. Travel Time- 1 Hour for each 50 Miles or faction therof: _________ (No. of Hours) Charge __________________
PROPOSED COST OF SERVICES STORAGE-IN-TRANSIT PROPOSED CHARGES
4. A) Storage: Weight ___________lbs. Rate per Month __________ Number of Months _______ Charge __________________
B) Extended Valuation: 15% of Full Value Protection Rate (does not apply to Basic Value Protection) Charge __________________
C) Warehouse Handling: Weight ___________ lbs. Rate per cwt. ____________ Charge __________________
D) Storage Pick-Up or Delivery Charge: Weight ___________ lbs. Rate per cwt. ____________ Charge __________________
PROPOSED COST OF SERVICES PACKING CHARGES PROPOSED CHARGES
5. Packing & Unpacking Charge Charge __________________
PROPOSED COST OF SERVICES OTHER CHARGES PROPOSED CHARGES
6. Extra stop(s) ___________________________________________________________________ _________________
7. Excessive Distance Carry: Ft. _______ Weight ______________ Rate per cwt. __________ _________________
8. Flight Carry: No. Flights ________ Weight ______________ Rate per cwt. __________ _________________
9. Appliance Service __________________ Appliance Unservice ____________________ _________________
10. Bulky Articles ___________________________________________________________________ _________________
11. Other Charges __________________________________________________________________ _________________
SUBTOTAL _________________
12. Third Party Charges ______________________________________________________________ _________________
PROPOSED COST OF SERVICES VALUATION PROPOSED CHARGES
13. Basic Value Protection - Mamximum liablity will be $.60 / lb / article regardless of the actual value of lost or damaged items ___NO CHARGE____
14. Full Value Protection Weight ___________lbs @ $4.00/lb $____________ x $.75/$100 = __________________
TOTAL NONBINDING CHARGES __________________
ESTIMATED COSTS TOTAL BINDING AND GUARANTEED CHARGES __________________
TOTAL BINDING AND NOT-TO-EXCEED CHARGES __________________
Estimator ____________________________ Date ___________ Shipper _____________________________ Date __________________
DESCRIPTION CU FT QUANTITY RATE CHARGE
Dishpack or Barrel 5.0
Cartons 1.5
Cartons 3.0
Cartons 4.5
Cartons 6.0
Cartons 6.5
Wardrobe Carton 10
Crib Mattress
Twin Mattress
Double Mattress
King/Queen Mattress
King Single Mattress
Corrugated Container (Mirror & Picture)
Crates, Minimum
Crates _________ cu. ft.
Grandfather Clock Carton
1/2015 - THIRD REVISED PAGE 74-A CANCELS SECOND REVISED PAGE 74-A
ESTIMATED COST OF SERVICES - 35 MILES OR LESS
Carrier’s Name
Address, City & State
Phone & C#
QUESTIONS ABOUT THIS FORM OR YOUR MOVE? Call the NCUC-Public Staff's Transportation Division at 919-733-7766
ORIGIN DESTINATION
Shipper______________________________ Phone ______________ Consignee______________________________ Phone ____________
Loading Address __________________________________________ Delivery Address ___________________________________________
City __________________________________, NC _______________ City ___________________________________, NC _______________
Preferred Loading Date _____________________________________ Preferred Delivery Date______________________________________
IMPORTANT NOTICES
A. This proposal is for listed items and services only. Additional items and services may result in additional costs.
B. Carrier and shipper agree that any additional items or services not included in this proposal may be set forth in an addendum executed by the carrier
and shipper.
C. Shipper must choose a level of carrier liability (valuation protection) for the shipment. Options are $.60 per pound per article and full value
protection. See the BROCHURE issued by the NC Utilities Commission explaining these options. If shipper does not choose an option,
the shipment defaults to basic value protection which requires no additional payment from the shipper.
D. Shipper shall be required to pay for all charges prior to unloading, in cash or by certified check or money order, except as may be otherwise agreed
in writing between carrier and shipper.
E. Nonbinding estimates are subject to “110% Rule” (MRT Rule 13). The carrier must, upon request of the shipper, relinquish possession of the shipment
upon payment of not more than 110% of the estimated charges and shall defer demand for the payment of the balance of any remaining charges
for a period of thirty (30) days following the date of delivery.
TYPE OF ESTIMATE (See Important Notices Above)
_______ Proposed charges set forth below are NONBINDING for the items listed. Actual charge shall be determined after all services have been
completed.
_______ Proposed charges set forth below are BINDING AND GUARANTEED for the items listed for ______ days.
_______ Proposed charges set forth below are BINDING AND NOT-TO-EXCEED for the items listed for ______ days. Actual charges shall be
determined after all services have been completed but shall not exceed the amount shown below under “Total Binding and Not-To-Exceed
Charges”.
HOURLY CHARGES
Hourly rated (MRT, Sec 2) Vans _____, Men _____, # Hours ______ at Rate / Hour _________ Total Estimated Hourly Charges______________
Travel Time – 1 Hour for each 50 miles or fraction thereof: _________ (No. of Hours) Charges______________
PACKING & ACCESSORIAL CHARGES
Description
Qty
Rate
Charges
Description
Qty
Rate
Charges
Dishpack or Barrel
Appliance Service
1.5 cu. Ft. (Small) Cartons
Appliance Unservice
3.0 cu. Ft. (Medium) Cartons
Piano Handling
4.5 cu. Ft. (Large) Cartons
Packing Material Purchased
6.0 cu. Ft. (Ex-Large) Cartons
Bulky Articles
Wardrobes
Charges
Crib: Twin: Dbl:
Third Party Charges:
Queen/King: King Sgl:
Storage-In-Transit: lbs
Rate
Charges
Mirror/Picture Pac
Transportation To/From Whse:
Crates, minimum
Warehouse Handling
Crates __________ cu ft
Storage Per Month
Grandfather Clock Carton
Extended Valuation: (15% of FVP Charge)
(does not apply to Basic Value Protection)
TOTAL PACKING, ACCESSORIAL & SIT
VALUATION (Carrier’s Maximum Liability)
BASIC VALUE PROTECTION - Maximum liability will be at $.60/lb/article regardless of the actual value of lost or damaged items. NO CHARGE
FULL VALUE PROTECTION Constructive Wt_______ lbs @ $4.00 / lb or Declared Value $_____________ X $.75/$100 = _______________
(Constructive Weight = 7 lbs. per cubic foot of properly loaded van space)
ESTIMATED CHARGES HOURLY PKG/ACC/SIT VALUATION = TOTAL
TOTAL NONBINDING CHARGES __________________ + _______________+ _______________=
______________
TOTAL BINDING & GUARANTEED CHARGES __________________ + _______________+ _______________= ______________
TOTAL BINDING & NOT-TO-EXCEED CHARGES __________________ + _______________+ _______________= ______________
CUSTOMER SIGNATURE: _______________________________ESTIMATOR: _______________________________________ DATE _________
ORIGINAL PAGE 75
CHANGE ORDER/ADDENDUM TO ESTIMATED COST OF SERVICES
CARRIER’S NAME
CARRIER’S ADDRESS
CARRIER’S CITY & STATE
CARRIER’S TELEPHONE
CARRIER’S C#
Shipper __________________________ Date of Shipment ___________________
Origin ___________________________ Destination ________________________
The undersigned states that the circumstances of the shipment of the household goods have changed
since the original Estimated Cost of Services. The following changes need to be made to the original
Estimated Cost of Services.
CHANGES AFFECTING COST
Prior Total Weight ___________/___________ Prior Total Cost ____________________
Description of Changes: Amount
_____________________________________________ $________________
_____________________________________________ $________________
_____________________________________________ $________________
_____________________________________________ $________________
_____________________________________________ $________________
_____________________________________________ $________________
_____________________________________________ $________________
New Total Weight ___________________ New Total Cost $ _______________________
CHANGES NOT AFFECTING COST
Previous Dates For: New Dates For:
Packing ________________________ Packing ________________________
Loading ________________________ Loading ________________________
Unloading ______________________ Unloading ______________________
New Delivery Address __________________________________________________________
I have read this document and I agree to the changes noted herein as they affect my shipment.
Shipper ______________________________________ Date _________________________
Carrier’s Representative _________________________ Date _________________________
SECOND REVISED PAGE 76
CANCELS
FIRST REVISED PAGE 76
NCUC HHG NO. 1
CARGO CLAIMS LOG FORM
FILE #
DATE OF
CLAIM
PERSON
FILING
CLAIM
CLAIM
ACTION TAKEN
DATE
CLOSED
THIS FORM IS PRESCRIBED BY THE NORTH CAROLINA UTILITIES COMMISSION
2
TABLE OF CONTENTS
Part Title Page
I. Introduction------------------------------------------------------- 3
II. How Movers Charge for Moves within NC--------------- 3
III. How Movers Give Cost Estimates or Quotes------------ 5
IV. Three Types of Written Estimates-------------------------- 6
V. How to Pay for the Move-------------------------------------- 6
VI. Storage Options------------------------------------------------- 6
VII. Two Types of Valuation------------------------------------- 7
VIII. Articles of Extraordinary Value------------------------------ 8
IX. Particle Board Furniture--------------------------------------- 8
X. Packing Day------------------------------------------------------ 9
XI. Loading Day------------------------------------------------------ 9
XII. Delivery Day------------------------------------------------------ 9
XIII. Loss or Damage------------------------------------------------- 10
XIV. Have a Great Move! -------------------------------------------- 10
3
I. INTRODUCTION
If you pay someone to perform a move in North Carolina, whether the move is across town or
across the state, the move is probably regulated by the North Carolina Utilities Commission
(Commission). Intrastate household goods movers operating in North Carolina must have a
certificate (“C” number) issued by the Commission. Such certificated movers are required to have
insurance, to meet other consumer protection requirements, and to comply with the provisions of
the Maximum Rate Tariff (MRT). [Note: Interstate and international shipments, government and
military moves, commercial moves (offices and equipment), and new furniture/retail deliveries are
not under the Commission’s jurisdiction.]
The Commission issued the MRT to establish the maximum rates movers may charge their
customers for the services they render. The tariff also provides the forms which must be used and
the information which must be given to each customer, as well as the rules and regulations
governing these moves. The MRT is available on the Commission’s website at NC MRT
. If you
have difficulty accessing the MRT online, you may contact the Commission (919-733-4036) or
Public Staff (919-733-7766) to discuss the MRT provisions.
Movers, if authorized, may use electronic bill of lading. If the electronic bill of lading is selected by
the shipper, they should receive the final bill by email, and if there is a discrepancy between the
emailed bill of lading and the actual charges, the shipper should contact the mover. The shipper
does reserve the right to opt out of electronic bill of lading and use the Commission-approved
paper bill of lading instead.
BE SMART! HIRE A COMMISSION-CERTIFICATED MOVER. Minimize the risk of moving-day
delays, damages, inflated charges, or loss of your possessions by hiring a legal (certificated)
mover. A list of legal movers in North Carolina is available on the Commission’s website at
CERTIFIED CARRIERS
. The list is updated monthly. Subsequently cancelled or suspended
certificates, as well as newly-issued certificates, will not be reflected in the list until the next
update. If you have difficulty accessing the list online or want to check a mover’s current status,
you may contact the Commission (919-733-4036) or the Public Staff (919-733-7766).
The Commission requires movers to carry a minimum amount of $50,000 for
general liability insurance and a minimum amount of $50,000 for cargo insurance.
If you believe that your shipment has a value greater than the $50,000 minimum
amount of insurance coverage required by the Commission, you may want to
request written verification of additional coverage from your mover to ensure your
shipment will be adequately covered.
The Maximum Rate Tariff establishes “maximum” rates a mover can charge; however, you
and the mover are allowed to negotiate moving rates that are lower than the established
maximum rates.
Sometimes customers encounter movers who do not have a certificate from the Commission.
Such uncertificated movers may not realize that intrastate household goods moving is a regulated
activity. Please let us know if you encounter someone offering intrastate household goods moving
services who is not on the Commission’s list: 919-733-7766.
II. HOW MOVERS CHARGE FOR MOVES WITHIN NC
4
MOVES OF 35 MILES OR LESS (HOURLY RATES): Moves of 35 miles or less are billed at
hourly rates based upon the number of workers/vans and the time it takes to perform the move.
The regulations define the maximum rates that movers may charge which allows movers and their
customers to negotiate the rates to be used. The “clock” starts when the mover arrives at your
home, and it stops when all the services at the destination have been completed. A charge may
be assessed for traveling to your current home and from your new home. Time will be rounded
up to the nearest quarter hour.
MOVES OF 36 MILES OR MORE (WEIGHT/DISTANCE RATES): Moves greater than 35 miles
are billed based on the weight of the shipment and the distance between origin and destination.
That distance is calculated using the current, official map issued by the NC Department of
Transportation or, in some instances, special Commission-approved mileage software. Any other
online mapping services or odometer readings may not be used by movers for determining
distance, although they may be used for directions.
The regulations define the maximum rates that movers may charge which allows movers and their
customers to negotiate the rates to be used up to the maximum. The mover will weigh the vehicle
prior to loading your household goods (tare weight) with a full gas tank and all the supplies to be
used for your move. After the vehicle has been loaded, the mover will weigh the truck again (gross
weight). The weight of the shipment (net weight) is determined by subtracting the tare weight from
the gross weight. All weights will be shown on the Bill of Lading. However, if no adequate scale
is available, a “constructive weight” (7 pounds per cubic foot of properly loaded van space) may
be used to determine the weight of your shipment.
If it seems necessary, you may request that your shipment be reweighed prior to delivery.
Reweighing will be done only where it is practical to do so. An additional charge may be assessed
for reweighing if the difference between the two net weights is less than 100 pounds on a shipment
weighing less than 5,000 pounds or is less than 2% of the lower net weight on a shipment
weighing more than 5,000 pounds. The lower of the two net weights will be used in determining
your charges.
EXTRA SERVICES: Movers typically perform services other than simply transporting your
possessions. The following are examples of services which may add to the cost of the move:
Packing/unpacking;
Disconnecting/reconnecting appliances (washer, dryer, icemaker, etc.);
Loading or unloading bulky articles (motorcycles, sheds, cars, hot tubs, pianos, pool
tables, freezers, etc.);
Shuttle services between the truck and the residence, when needed;
Carrying items long distances;
Using stairs or elevators in some circumstances;
Going into hard to reach spaces (attics, basements, etc.); and
Transporting boats and their trailers.
All charges may apply to weight/distance moves; some may apply to hourly moves. Movers may
also hire a third party to perform certain services, and those charges will be added to the cost of
the move. REMEMBER TO BE ON TIME OR YOU MAY PAY ADDITIONAL CHARGES.
5
EXPEDITED DELIVERY SERVICE: Most customers expect delivery within the next day or so
after their goods are loaded. However, sometimes movers cannot deliver that quickly, particularly
on smaller loads. If you request it, delivery can occur on or before a specific day. This earlier-
than-normal delivery is called “expedited service” and is subject to the availability of the trucks.
The rates that apply will be higher than you would normally pay and are based upon the number
of miles involved in your move and the weight of your goods. If you agree to pay the extra charges
for expedited service, you must sign at a certain section on the Bill of Lading acknowledging that
you understand the shipment is moving under the provisions of expedited service which is more
expensive than standard delivery service.
III. HOW MOVERS GIVE COST ESTIMATES OR QUOTES
PHONE QUOTES: When you call a mover, he/she may give you a quote over the phone. Movers
vary in their ability to provide good phone quotes. Some are better at it than others. As with any
type of quote, the more accurate the information you provide to the mover, the more accurate
quote you are likely to get.
INTERNET QUOTES: BE CAREFUL! The Internet is a valuable tool for investigating movers
and comparing average moving costs. However, you should not commit to using a mover found
this way without acquiring a lot more information. For example, you need to know where the mover
is physically located, in case you later discover loss or damages and are unsuccessful in reaching
the mover by telephone. Also, the website may actually be for a moving services broker, who
arranges for a moving company to perform the move. As a result, somebody you have never
heard of or researched, such as an uncertificated mover, may show up in a rental truck with a
crew having a questionable reputation and an unprofessional attitude.
Additionally, you may want to include MovingScam.com in your research of moving companies.
That website (www.movingscam.com
) specializes in warning customers about moving
companies. To verify that a mover is properly certificated to perform intrastate moves in NC, you
can check the Commission website at
CERTIFIED CARRIERS or call its offices (919-733-4036)
or those of the Public Staff (919-733-7766). PLEASE PROCEED CAUTIOUSLY WHEN
BOOKING A MOVE OVER THE INTERNET.
GETTING A WRITTEN ESTIMATE: If you request it, a mover is required to give you a free written
estimate on a Commission-approved form. Most movers will not provide a written estimate unless
they see the items to be moved. Make sure you understand how the estimate is calculated. It is
a good idea to get written estimates from several moving companies and compare them to make
your selection. Be sure to give all of them the same information. After the estimate is provided,
you might want to ask for suggestions on how you could reduce the costs. The estimator can
usually offer some helpful hints. A mover is not required to provide a written estimate if you request
the estimate less than five business days prior to the move or if the total weight of the move is
less than 500 pounds.
ADDENDUM TO A WRITTEN ESTIMATE: Sometimes circumstances change after a written
estimate has been given. For example, you agree to sell all the furniture in your second bedroom
to a neighbor rather than move it, or the friend who planned to buy your hot tub changed his mind
and you now need to move it. If these types of changes occur when you have a written estimate,
an Addendum to the Estimated Cost of Services (Addendum) form needs to be completed to
retain the integrity of the written estimate. If you request services not covered by the written
6
estimate and you do not sign the Addendum, the carrier may refuse to perform the requested
services.
IV. THREE TYPES OF WRITTEN ESTIMATES
Non-Binding: A nonbinding written estimate shows the approximate charges for the services to
be provided. At the time of delivery, the mover will expect payment for the actual charges. If the
actual charges are greater than 110% of the charges shown on the written estimate plus any
addendum to that written estimate, you may request to pay 110% of the charges at the time of
delivery and the balance within 30 days. Payments received after 30 days may be subject to a
finance charge of 1% per month. Of course, you can pay for the move in full at the time of delivery.
Binding Guaranteed: A binding guaranteed written estimate is fully binding on both you and the
mover. If any additional services are performed by the mover at your request, which are not
covered in the written estimate, additional charges may apply and you will be expected to sign an
Addendum to the written estimate acknowledging such changes. At the time of delivery, the mover
will expect payment of the written estimate, plus any charges for additional services. If services
covered in the written estimate are no longer required, a properly completed Addendum will
acknowledge the removal of the charges for those services from the written estimate.
Binding Not-to-Exceed: A binding not-to-exceed written estimate is a guaranteed maximum
charge for the move as long as you do not request additional services. After the move has been
completed, all charges will be calculated. At the time of delivery, if the actual charges are less
than the written estimate, you will pay the actual charges; if the actual charges are greater than
the written estimate, you will pay the written estimate. However, if any additional services are
performed by the mover at your request, which are not covered in the written estimate, additional
charges may apply and you will be expected to sign an Addendum to the written estimate
acknowledging such changes.
V. HOW TO PAY FOR THE MOVE
PAYMENT IS EXPECTED AT TIME OF DELIVERY: Most movers only accept cash, certified
check, money order, or travelers check for payment at the time of delivery; they might not accept
a personal check. Many movers do not have the ability to process credit or debit cards. Prior to
your move, make sure you understand the form of payment which will be acceptable to your
mover.
VI. STORAGE OPTIONS
STORAGE-IN-TRANSIT (180 days or less): Short-term storage for a period not to exceed
180 days is called “storage-in-transit” (SIT) and, if requested, it may be performed for an additional
charge. However, not all movers offer this service. For SIT, the rates, rules, and regulations of
the Commission apply. SIT rates are based upon the weight of the shipment and not by the
number of containers. Usually, the mover will require payment of the charges already incurred
plus the first month’s storage at the time of delivery into storage. Charges are calculated on 30-
day increments and may be prorated. Sometimes customers cannot take delivery of their
possessions within a 180-day period. If that happens, the shipment changes from “storage-in-
transit” to “permanent storage.” BE SURE YOU KNOW THE LOCATION OF THE WAREHOUSE
7
WHERE YOUR GOODS ARE STORED. ALSO, YOU MAY WANT TO REQUEST WRITTEN
VERIFICATION THAT THE MOVER HAS ADEQUATE INSURANCE COVERAGE WHILE
YOUR SHIPMENT IS IN STORAGE.
PERMANENT STORAGE (More than 180 days): Permanent storage is storage for more than
180 days, and the storage charges are not under the Commission’s jurisdiction. Sometimes the
customer knows in advance that storage is needed for longer than 180 days and will contract for
permanent storage. Under such circumstances, the shipment is considered “delivered” when it
arrives at the storage facility which is its destination. The transport of such shipment in and out of
permanent storage is conducted under separate moving contracts subject to the rates, rules, and
regulations of the Commission if the move is intrastate. BE SURE YOU KNOW THE LOCATION
OF THE WAREHOUSE WHERE YOUR GOODS ARE STORED.
CUSTOMER-CONTROLLED STORAGE: Sometimes customers want their possessions to be
delivered to a self-storage facility which will be under the customer’s control. If you need such
storage, please understand that the mover’s liability ends once the items are in the storage unit.
Therefore, you should be present at the time of delivery to check for damage to your items
BEFORE they are deposited into the unit. Damages discovered after the moving crew leaves can
be denied. You should also be present at the delivery to provide substitute padding or other
protection for your furniture, unboxed items, etc. while they are in storage. The mover transported
your items using the mover’s pads; the crew will remove and take those pads with them when
they leave. Of course, the rates you pay for this type of storage are not under the Commission’s
jurisdiction.
VII. TWO TYPES OF VALUATION
Customers will often ask movers, “What kind of insurance do you have in case something is lost
or damaged?” While the Commission requires movers to carry a minimum of $50,000 for
general liability insurance and a minimum of $50,000 for cargo insurance, the settlement of
your claim is defined by the valuation you select. Valuation establishes the total value of your
shipment in case of catastrophic loss and also governs how the mover will resolve your claim for
loss of or damage to individual items. The type of valuation will cover the entire shipment; you
cannot select one type for part of the shipment and another one for select pieces. Therefore, if
the amount of protection you desire exceeds the $50,000 minimum amount required by the
Commission, you may want to request written verification of additional coverage from your
mover to ensure that your shipment will be adequately covered. You must explicitly indicate
your choice in two places: on the Bill of Lading and on the Addendum to the Bill of Lading (making
sure that they both show the same choice). If the shipper fails to select one of the liability
options available, the shipment will be considered released at a value of $.60 per pound
per article (basic value protection).
As discussed below, there are two types of valuation available for both weight/distance and
hourly-rated moves. However, hourly-rated shipments are not weighed. Therefore, if you decide
to purchase full value protection for an hourly-rated move, the mover will estimate the weight of
your shipment to calculate its value.
REMEMBER: You must select your level of valuation before the move begins. Once it starts, the
selection cannot be changed. Also, be sure to provide the mover with a list of items you believe
to be of extraordinary value (see Articles of Extraordinary Value). While preparing that list,
customers sometimes realize that they have undervalued their shipment by simply accepting the
minimum required. If everything on the truck is destroyed, are you prepared to accept a check for
8
the value of the shipment shown on the estimate? If not, talk to someone about declaring an
increased amount (and paying a higher fee).
Basic Value Protection - No Charge: This lower level of value protection is provided at no
additional cost. However, it only provides minimal protection that is considerably less
than the average value of household goods. The mover’s maximum liability will be 60¢ per
pound based upon the weight of any lost or damaged items, regardless of its actual value. For
example, damage to your refrigerator weighing 400 pounds would result in a maximum claim
settlement of $240. Basic Value Protection provides minimal protection, and it is possible that
settlement of any claim under this level of valuation will not be satisfactory to you. Under this type
of valuation, for example, if the total weight of your shipment is 8,000 pounds, then the total value
of your entire shipment is established to be $4,800.
Full Value Protection - 75¢ per $100 of Value: The minimum value of the shipment will be
$4.00 times the weight of the shipment. However, you have the right to declare that your shipment
has a greater value and pay for that increased protection. If items are lost, the mover will have
the options of replacing them with articles of like kind and quality or paying the replacement cost
as determined by current market value. If items are damaged, the mover will have the same
options, plus the additional options of repairing the items or paying the repair cost. All damaged
items that are either replaced or reimbursed at full-market value become the property of the
mover. Under this type of valuation, for example, if the total weight of your shipment is 8,000
pounds, then the total value of your entire shipment is established to be $32,000 and the charge
for that level of protection would be $240. However, if you decided that your shipment has a
greater value, maybe $45,000 rather than the calculated minimum of $32,000, you could establish
that your shipment value is $45,000 and the charge for that level of protection would be $337.50.
VIII. ARTICLES OF EXTRAORDINARY VALUE
Items of extraordinary value are defined as those having a value greater than $100 per pound.
Such items, e.g., crystal, fur garments, antiques, etc., should be specifically listed in writing for
the mover and signed for on the Bill of Lading. If not listed, the mover’s liability could be limited to
$100 per pound per article (based upon the actual article weight) regardless of the valuation you
selected. For example, a claim for a broken $500 collectible weighing one pound could be covered
for only $100. However, if such collectible item is claimed on the inventory list as an item of
extraordinary value at $500, the mover’s liability may be up to $500 if you selected Full Value
Protection. But remember, even if you declare items of extraordinary value, the total value of your
entire shipment is still no more than the total value that is established under the type and total
amount of valuation protection you select. Keep a copy for your records of the inventory list you
provide to your mover. It is highly recommended that you transport certain valuable items yourself,
such as jewelry, stamp and coin collections, cash, guns, legal and medical documents, tax
records, genealogy research, and other such irreplaceable items.
IX. PARTICLE BOARD FURNITURE
North Carolina is one of only four states in the nation that acknowledges the unique characteristics
of ready-to-assemble furniture made from press board, particle board, or other similar engineered
materials. These items are shipped unassembled from the manufacturer for assembly by the
customer or the retail store. Most of this furniture is not designed with the extra structural pieces
to adequately brace the unit for movement out of or into a residence and may not withstand the
normal truck vibration. Assembly instructions frequently suggest that the connecting pieces (often
using dowels) be glued in place. While the gluing does not significantly improve the structural
9
integrity of the piece, it makes disassembly impossible without creating substantial, irreparable
damage. You need to be aware that the mover’s maximum liability on such furniture is 60¢ per
pound per article or $50 per article, whichever is greater, regardless of the type of valuation you
select.
X. PACKING DAY
You should accompany the crew leader on a visual inspection of your home and provide any
special instructions. Point out items not to be packed, items valued over $100 per pound (see
Articles of Extraordinary Value), fragile items, items that need to arrive first, and items that need
servicing (such as washers and dryers).
You may choose to pack some or all boxes yourself. However, movers are not liable for any
damages to items you pack unless there is external damage to the box and an inspection is done
at delivery. If a box you pack is lost and listed on an inventory sheet, the mover may be liable.
You will be charged for packing materials used or provided by the mover.
Once packing is completed, you and the crew leader should conduct another visual inspection of
your home to make sure all required items have been packed. Check closets, attics, basements,
cabinets, detached buildings, and other areas of the property to ensure that nothing has been
missed. Make sure all boxes are properly marked with room placement and general contents to
help inform the crew where the boxes should be delivered within your new residence.
XI. LOADING DAY
Either you or your representative should be present at the time of loading and unloading. The
mover might perform a detailed inventory of some or all items. If so, review the inventory sheets
to make sure you agree with the mover’s assessment of the condition of your items.
Once loading has been completed, you and the driver should walk through the house to make
sure all items are on the truck. Check closets, attics, basements, cabinets, detached buildings,
and other areas of the property to ensure that nothing has been missed.
You are responsible for preparing your appliances for shipment. Alternatively, your appliances
may be serviced (disconnected and prepared for shipment) by a third-party company or the
moving company for a further charge. Furniture pads, covers, and other standard protective
materials which are part of the mover’s regular equipment are included in the transportation rates.
MAKE SURE YOUR MOVER HAS YOUR CORRECT DESTINATION ADDRESS, DETAILED
DIRECTIONS TO FIND YOUR NEW RESIDENCE, AND CONTACT INFORMATION INCLUDING
COMPLETE NAMES AND PHONE NUMBERS.
XII. DELIVERY DAY
You should walk through the new residence with the driver to determine the best way to unload
and place your possessions. The crew will assemble all items that they disassembled at origin.
They will not assemble items disassembled by others. Appliances will be serviced by the same
party that serviced them at origin. Remember, servicing appliances may result in additional
charges.
10
You may request that boxes packed by the mover be unpacked at delivery at no additional charge.
If you want the crew to unpack, be sure to let the mover know before moving day, so the scheduler
can allow enough time for that service. The crew does not put items in cabinets, drawers, etc.,
although they will hang clothes in closets. The packing materials will be removed from the
premises on the delivery day. If the crew has to return another day to unpack and/or remove the
packing materials, an additional charge may apply.
After the delivery is completed, you should walk through the rooms with the driver to conduct a
final inspection. IF YOU DISCOVER DAMAGES, DO NOT DISPOSE OF ANY DAMAGED ITEMS
OR THE PACKING MATERIALS USED FOR THOSE ITEMS SINCE THEY WILL BE NEEDED
FOR PROOF OF DAMAGE.
Make sure the Bill of Lading is properly completed showing a detailed list of all services and
charges. Once you agree with all the services and charges listed on the Bill of Lading, sign all
required paperwork. DO NOT SIGN ANY BLANK FORMS. You may note on the Bill of Lading or
the inventory sheet any damages discovered; however, a damage claim form is still required. Be
sure to get a copy of the Bill of Lading, the Addendum to the Bill of Lading, and the inventory (if
one was performed).
XIII. LOSS OR DAMAGE
If you have lost or damaged items, contact your mover for a claim form. Claims will not be
processed until you pay for the move in full. CLAIMS SHOULD BE FILED WITH THE MOVER AS
SOON AS POSSIBLE, BUT NO LATER THAN NINE MONTHS AFTER DELIVERY. DO NOT
DISPOSE OF ANY DAMAGED ITEMS OR THE PACKING MATERIALS USED FOR THOSE
ITEMS SINCE THEY WILL BE NEEDED FOR PROOF OF DAMAGE.
On the claim form, list all damaged and lost items, including the age, original cost, and weight as
well as a description of the damage. The mover may request estimates or may send a third party
to assess the damages.
All claims will be settled based upon the type of valuation you selected on the Bill of Lading and
the Addendum to the Bill of Lading (see Valuation section above). If you are unable to resolve
your claim with the mover, the Public Staff’s Transportation Rates Division (919-733-7766) is
available to assist you. If the mover denies liability for all or part of your claim, you may seek legal
action against the mover. However, such action must be taken within two years and one day from
the date when written notice was given by the mover to you that your claim has been denied.
Items believed to be stolen should be reported to the proper law enforcement authorities
immediately.
XIV. HAVE A GREAT MOVE!
We hope this information will be helpful to you in your selection of a Commission-certificated
mover and in understanding the various aspects of the move you are about to experience. Yes,
moving is stressful. However, the more educated you are about the moving industry and your
rights and responsibilities, the more likely your move will go as smoothly as possible.
This information was developed as a coordinated effort by the North Carolina Utilities
Commission, the Public Staff of the Commission, and the North Carolina Movers Association. Let
us know if you have any questions or suggestions about improvements to this document by calling
the Public Staff’s Transportation Rates Division at 919-733-7766. We are always interested in
learning ways to help our citizens!
Supplement No. 226
Cancels
Supplement No. 225
FUEL SURCHARGE
NORTH CAROLINA UTILITIES COMMISSION
MAXIMUM RATE TARIFF NO. 1
INTRASTATE RATES AND CHARGES
Applying on
HOUSEHOLD GOODS
as described in
NCUC RULE R2-37
Between
POINTS IN NORTH CAROLINA
MAXIMUM RATE TARIFF NO. 1
ISSUED: August 5, 2024 EFFECTIVE: August 5, 2024
ISSUED BY
NORTH CAROLINA UTILITIES COMMISSION
430 N. Salisbury Street
4325 Mail Service Center
Raleigh, North Carolina 27699-4300
Telephone: 919-733-4036
www.ncuc.net
FUEL SURCHARGE
1. Effective on and after August 5, 2024, and until further order of the
Commission, a maximum rate of $1.33 per bill of lading mile may be assessed as a
fuel surcharge on all North Carolina intrastate household goods, weight/distance
shipments governed by the Commission’s Maximum Rate Tariff No. 1 (MRT). This
charge is approved in accordance with the procedures in Commission Rule R2-16.2.
2. All fuel surcharge revenue assessed and collected shall be passed on or
otherwise credited to the purchaser of the fuel. In addition, the fuel surcharge is to
be assessed once per shipment regardless of the number of vehicles used.
Example: 150 bill of lading miles × $1.33 = $199.50
