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© 2021 by Sonim Technologies, Inc. All rights reserved.
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XP3plus
USER GUIDE
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GENERAL INFORMATION
Copyright © 2021 Sonim Technologies, Inc.
Sonim and the Sonim logo are trademarks of Sonim
Technologies, Inc. Other company and product names
may be trademarks or registered trade-marks of the
respective owners with whom they are associated.
MANUFACTURER’S ADDRESS
Futaijing Precision Electronics (Beijing) Co., Ltd.
No. 2 DiZe North Street. Beijing Economic & Technology
development District. Beijing China
Tel: +86-10-67869988 ext. 23547
WARRANTY
Sonim devices are covered by a
3-Year comprehensive warranty. The
battery is covered by a 1-year limited
warranty.
Congratulations on the purchase of
a Sonim XP3plus (
XP3900)
mobile
phone! This phone has an intuitive
feature-rich user interface, which allows you to make
the best use of offered functions.
PHONE MODELS COVERED
This user guide covers Sonim XP3plus phone with the
model number XP3900.
SONIM SUPPORT INFORMATION
For additional product and support information,
visit www.sonimtech.com or contact our Sonim
Customer Experience Center at 1-833-MY-SONIM
(1-833-697-6646), 24-hours a day, Monday to Friday
(eastern time).
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Table of Contents
GENERAL INFORMATION 2
Warranty ................................................................................. 2
Phone Models Covered ......................................................... 2
Sonim Support Information .................................................. 2
GETTING STARTED 5
What is in the Box? ................................................................ 5
Phone Specications ............................................................. 5
SIM Card ................................................................................ 6
Inserting the SIM Card ........................................................... 6
Inserting the Memory Card .................................................... 7
USING YOUR SONIM XP3PLUS DEVICE 8
Switching on the Phone ........................................................ 9
Managing Home Screen ........................................................ 9
Key Description ..................................................................... 9
External Display .................................................................... 9
Flip Closed/Open Function ................................................. 10
Capturing a Screenshot....................................................... 11
To Change the Input Language .......................................... 11
Text Entry Options ............................................................... 12
HOME SCREEN MENU OPTIONS 13
Wallpaper ............................................................................. 13
Search .................................................................................. 13
Home Screen Shortcuts ...................................................... 13
System Settings ................................................................... 13
Manage Apps....................................................................... 13
QUICK SETTINGS 14
Wi-Fi ..................................................................................... 14
Wi-Fi Calling ......................................................................... 14
Data ...................................................................................... 14
Bluetooth .............................................................................. 14
Airplane Mode ...................................................................... 14
Proles ................................................................................. 14
MISSED EVENTS 14
NETWORK AND INTERNET SETTINGS
15
Wi-Fi ..................................................................................... 15
Mobile Network.................................................................... 16
Airplane Mode ...................................................................... 16
Hotspot and Tethering ......................................................... 16
Data Saver ........................................................................... 17
VPN ...................................................................................... 17
Private DNS ......................................................................... 17
CONNECTED DEVICES 18
Bluetooth .............................................................................. 18
APPS & NOTIFICATIONS 19
Default Apps ........................................................................ 19
Permission Manager ............................................................ 19
Wireless Emergency Alerts .................................................. 19
Special App Access ............................................................. 19
BATTERY SETTINGS 20
Battery .................................................................................. 20
DISPLAY SETTINGS 20
Display ................................................................................. 20
SOUND SETTINGS 21
Sound ................................................................................... 21
STORAGE SETTINGS 23
Storage ................................................................................. 23
PRIVACY SETTINGS 23
Privacy ................................................................................. 23
LOCATION SETTINGS 24
Location ............................................................................... 24
SECURITY SETTINGS 24
Security ................................................................................ 24
TABLE OF CONTENTS
4
ACCESSIBILITY SETTINGS 25
Accessibility ...................................................................... 25
SYSTEM SETTINGS 26
Home Screen Shortcuts ................................................... 26
Programmable Keys ......................................................... 26
Languages & Input ............................................................ 26
Date & Time ...................................................................... 26
System Update ................................................................. 26
Reset Options ................................................................... 27
ABOUT PHONE 27
MANAGING CONTACTS 28
Adding Contact for the First Time .................................... 28
Viewing Contact Details ................................................... 28
Sending a Message from Contacts ................................. 28
Dialing a Number from Contacts...................................... 28
Editing the Contact Details ............................................... 28
Managing Contact Settings .............................................. 29
Deleting a Contact ............................................................ 29
MANAGING CALL SETTINGS 30
Making a Call .................................................................... 30
Dialing a Number via Contact .......................................... 30
Adding a Contact from Home Screen ............................. 30
Viewing Call History .......................................................... 30
Deleting Call History ......................................................... 30
Speed Dial Settings .......................................................... 30
Call Settings ...................................................................... 30
SENDING MESSAGES 32
Sending SMS/MMS Message ......................................... 32
Search ............................................................................... 32
Wireless Emergency Alerts ............................................... 32
Message Settings ............................................................. 32
SONIM SCOUT 34
Setup ................................................................................. 34
Utilities ............................................................................... 34
Support ............................................................................. 34
BROWSER 35
Browser ............................................................................. 35
CAMERA 36
Camera.............................................................................. 36
GALLERY 36
Gallery ............................................................................... 36
APPLICATIONS 37
Downloads ........................................................................ 37
Backup and Restore ........................................................ 37
Voice Commands ............................................................. 37
Clock ................................................................................. 37
Calculator .......................................................................... 37
Sound Recorder ............................................................... 38
File Explorer ...................................................................... 38
FM Radio........................................................................... 38
Music ................................................................................. 39
Calendar ........................................................................... 39
SIM Toolkit ........................................................................ 39
Note ................................................................................... 39
SAFETY AND REGULATORY
INFORMATION 40
Environment Warning ....................................................... 40
Safety Warning ................................................................. 40
Avoid Extreme Temperature ............................................ 41
Personal Medical Devices ................................................ 41
Child Safety ....................................................................... 41
Emergency Calls ............................................................... 41
Battery Usage ................................................................... 42
Guideline for Headphone and Earphone ......................... 43
HAC Rating ....................................................................... 44
Radio Frequency Energy .................................................. 44
XP3900 Maximum Power Table ....................................... 45
FCC Compliance Statement ............................................ 45
ISED RF Exposure Statement (IC) .................................... 46
HAZARDOUS LOCATION USAGE 47
Warnings ........................................................................... 47
Certication ....................................................................... 47
INDEX 48
TABLE OF CONTENTS
5
GETTING STARTED
WHAT IS IN THE BOX?
The list of items in the Sonim XP3plus phone box are:
Sonim XP3plus
Battery
SIM Card
Wall Charger
USB-C Cable
Screwdriver
Battery Cover
Quick Start Guide
PHONE SPECIFICATIONS
FEATURE DESCRIPTION
Chipset Qualcomm SM6115
Band
North America Roaming
GSM:
850MHz,
1900MHz
UMTS: II,
IV, V
LTE: B2, B4,
B5, B7, B12,
B13, B14,
B25, B26,
B30, B41,
B66, B71
(B41 HPUE
Power Class
2)
GSM: 900MHz,
1800MHz
UMTS: I
LTE: B1, B3, B39,
B40
Down link CA CA_2A-2A, CA_2A-4A, CA_2A-5A,
CA_2A-12A, CA_2A-13A, CA_2A-14A,
CA_2A-66A, CA_2A-71A, CA_2C,
CA_4A-4A, CA_4A-5A, CA_4A-12A,
CA_4A-13A, CA_4A-71A, CA_5A-5A,
CA_5A-41A, CA_5A-66A, CA_5B,
CA_12A-66A, CA_13A-66A, CA_14A-
66A, CA_25A-25A, CA_25A-26A,
CA_26A-41A, CA_41A-41A, CA_41C,
CA_66A-66A, CA_66A-71A, CA_66B,
CA_66C
FEATURE DESCRIPTION
Wi-Fi Dual band, 802.11 a/b/g/n/ac with
hotspot function excluding Wi-Fi 5G
band 2/3
Memory 16GB Bytes eMMC + 2GB Bytes
LPDDR, Micro SD
Languages
Supported
English, Spanish*, Canadian French*,
Korean* and Simplied Chinese*
Battery Removable Li-ion battery, 3.85V,
2300mAh
CONNECTIVITY
Bluetooth BT5.0/BLE (Low Energy)
SMS/MMS Support SMS and MMS
GPS GPS/aGPS, GLONASS
PHYSICAL CHARACTERISTICS
Ambient
Temperature
-20ºC to +55ºC (-4°F to 131°F)
Protection
Class
IP68
Size 116mm x 60mm x 28mm
Weight 223g
Dedicated
Keys
PTT Key, Emergency Key, Dynamic/
Programmable Keys
Ports USB Type C port, SecureAudio 3.5mm
Connector
DISPLAY
SIZE Internal/External: 2.8" / 1.3"
Resolution Internal/External: 240x320 / 240x240
Outdoor
Visibility
Yes
Capacity 262K
AUDIO
Microphone 2 Mics with noise cancellation
Speaker
Front Speaker with smart PA, Support
HD voice and wide band
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* Language availability based on region.
GETTING STARTED
6
FEATURE DESCRIPTION
MULTIMEDIA
Audio Formats
AMR-NB, AMR-WB, AAC, AAC+,
AAC+V2, MP3, V-SELP, AMR 12.65,
AMR 6.6
Video Formats
3GP, MP4, AVI, MOV, MPEG-4, H.263,
H.264, H-265
FM Radio Yes
Camera
Camera Version 8MP FF Rear camera, Front camera
Non-camera
Version
No Rear camera, No Front camera
All camera features are not applicable for the non-
camera variant devices.
LED Torch light Yes, also used for camera ash.
If Flash notication alert is enabled, when
battery is above 20% level, you can use camera
ashlight for missed events.
SIM CARD
The SIM (Subscriber Identity Module) card associates
your network services (for example, phone number, data
services etc.) with your phone.
The Sonim XP3plus device comes with single SIM card and
Memory card trays.
INSERTING THE SIM CARD
1. UNSCREW COVER
Use the included
screwdriver to
unscrew the
battery cover
screw on the
back of the
phone.
2. LIFT THE COVER
Lift the back
cover to reveal
the battery slot.
3. REMOVE THE
BATTERY
After removing
the back cover
lift the battery
from the battery
compartment.
4. Open SIM card
tray, insert SIM
card and lock
SIM card tray into
the place.
PLEASE ENSURE THAT A VALID NANO SIM
CARD IS INSERTED IN YOUR PHONE.
GETTING STARTED
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INSERTING THE MEMORY CARD
Insert the memory card to add extra storage space for
your music, pictures, videos, and more.
1. SLIDE THE SILVER CLIP
Slide (push forward)
and lift the silver clip
over the designated
slot located beside
the SIM card slot (as
shown in the gure).
2. PLACE THE
MEMORY CARD
Place the memory
card in the designated
slot and close the
silver clip (as shown in
the gure).
3. CLOSE THE
BATTERY COVER
Use Sonim provided
screwdriver and
tighten the screw on
the back cover.
GETTING STARTED
MEMORY CARD IS OPTIONAL AND SOLD
SEPARATELY.
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USING YOUR SONIM XP3PLUS DEVICE
1. PTT Button
2. Volume Up / Down
3. 2
nd
Microphone
4. External Display
5. Call Log Button
6. Flash LED
7. Camera
8. Air Pressure Sensor
9. External Dynamic Key
10. Internal Dynamic Keys
11. Loud Speaker Key
12. Answer/Accept
13. Voicemail
14. Lock/Unlock
15. Primary Microphone
16. Back/Clear
17. End/Reject/Power On/Off
18. Select/Center button
19. Navigation Keys
20. Text Input Mode
21. Loud Speaker
22. Battery Cover
23. Battery Cover Screw
24. Charging Pins
25. SecureAudio 3.5mm Connector
26. USB Type C
27. Emergency Button
USING YOUR SONIM XP3PLUS DEVICE
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USING YOUR SONIM XP3PLUS DEVICE
SWITCHING ON THE PHONE
Press and hold Power On/Off key for 2 seconds.
When the phone is switched on, it tries to register with
the network. After successful registration, the name of the
service provider is displayed.
Ensure that a valid Nano SIM card is inserted
into your phone.
MANAGING HOME SCREEN
After you complete the phone setup, the home screen
is displayed. The home screen is the beginning point to
access all of the device’s features.
1. Notication
Bar
2. Home Screen
3. Signal
Strength Bar
4. Battery
Indicator
KEY DESCRIPTION
The navigation keys are located below the display screen.
ICONS DESCRIPTION
Back:
Opens the previous screens in the
working sequence until the home screen
is displayed. Once the home screen is
displayed, it remains there even when you
press the back key.
Back key also works as delete key for the
text input eld.
ICONS DESCRIPTION
Speaker:
You can place the call on speaker and this
icon is enabled only when call is on the
speaker.
For better results in a noisy environment,
hold the device 15-20cm (6-8 inches) from
your mouth while speaking on speaker
mode.
Do not cover the microphone as it may
compromise the audio quality.
The Notications on the top of the display screen
provide details about various notications such as missed
calls, new messages and missed alarms.
The System Icons on the right display the current device
status such as wireless and network connection strength
and battery level.
EXTERNAL DISPLAY
The Sonim XP3plus device is a ip open/close with a
limited area for external or secondary display.
FUNCTIONALITIES THROUGH EXTERNAL DISPLAY
The following functionalities are performed through
External display:
1. Press Right External Dynamic key and then Volume
Down key to unlock the device. You can also change
unlock pattern or turn off via Settings > Security >
External screen keyguard.
When device is unlocked, you can access Call log
via Left External Dynamic Key and change prole
via Right External Dynamic Key.
2. Press Call log key to view the call history. You
can also change prole for Sounds from Standard
to Outdoor, Meeting and Silence. For more
information refer to "Sound settings" on page
21.
With ip closed, you can accept or reject calls,
view incoming new messages, dismiss alarms.
3. You can disable External Dynamic Key function
via Setting > Accessibility > External soft keys.
You can receive or reject the call without opening
the ip.
1
2
3
4
10
USING YOUR SONIM XP3PLUS DEVICE
The following information is displayed on the external
display screen:
SIM signal status
Battery charging status
Battery charging percentage
Date and time
Call status
Missed events
Missed call notication
PTT status
Incoming call status
Call in progress
Alarm
Bluetooth
Location
Device boot up status
Music playing status
No SIM status/Airplane mode/No data
Torch On/Off
FLIP CLOSED/OPEN FUNCTION
The following are the functionalities when ip is open/
closed:
SCENARIO DESCRIPTION
FLIP CLOSED
Flip is closed while
booting up the device
Red LED is shown until the
device is booted completely.
Flip is closed while
factory reset/FOTA
upgrade
Red LED is shown until the
device is booted completely.
Flip is open when an
incoming event or
message is received.
Ringtone can be muted and
vibration can be stopped by
closing the ip.
Flip closed when
charger/USB is
connected
Shows an indicator on
external display.
FLIP OPEN
Flip is open when an
incoming event or
message is received.
Ringtone can be muted and
vibration can be stopped by
opening the ip.
SCENARIO DESCRIPTION
VOLUME KEYS
Long press of either up
or down volume keys.
(up/down)
Rejects the incoming call
whether ip is closed or open.
Short press of either up
or down volume keys.
Mutes the incoming event
tone/vibrations.
NOTIFICATION BAR ICONS
The icons displayed at the top of the screen provide
information about the status of the device. The details
such as battery charge status and data service are
displayed when the phone is in standby mode. Other
indicators such as Bluetooth connectivity status, airplane
mode, alarm and call forward (only if Always Forward
is enabled) and Wi-Fi connectivity are displayed, if the
feature is activated.
ICONS DESCRIPTION
Battery level indicator
Battery charging in progress
No signal
Signal strength
4G LTE network connected
Wi-Fi connected
Wi-Fi
Location icon
Bluetooth
Bluetooth connected
RTT icon
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USING YOUR SONIM XP3PLUS DEVICE
ICONS DESCRIPTION
Call in progress
Speaker icon
FM Radio
Missed call
New SMS or MMS
Alarm activated
Silent mode activated
Vibration mode activated
Headset connected
Missed events notication
Hidden notications
Airplane mode activated
Music is playing
Device storage space is running out
Prole status - Meeting
Prole status - Outdoor
Prole status - Silence
USB
Event Voice mail
Voice over Wi-Fi
Signal bar with data enabled
Mobile data disabled
ICONS DESCRIPTION
Data in and out
Roaming
Roaming with data enabled
Roaming with data disabled
PHONE OPERATIONS WITHOUT SIM CARD
You can perform the following operations without inserting
the SIM card in your phone.
Make an emergency call.
View and modify all settings except data usage and
mobile network related settings.
Activate and share les through Bluetooth.
Access the Internet using Wi-Fi connectivity.
Access your phonebook, File explorer multimedia les,
all tools and applications.
View and modify your prole settings.
CAPTURING A SCREENSHOT
You can take a screenshot of the current screen and it is
stored in your phone’s gallery.
To take a screenshot:
1. Ensure that the image to be captured is displayed on
the current screen.
2. Press the Power and Volume down button
simultaneously. The screen shot is captured and it
will be stored in the gallery.
Or
3. Long press the Power button, then select
"Screenshot". The screen shot is captured and
stored in the gallery.
TO CHANGE THE INPUT LANGUAGE
1. When you enter the text message, you can change the
device language by press and hold the * key.
2. You can change the Language from English to
Spanish or other languages and vice versa.
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TEXT ENTRY OPTIONS
When you enter the text message, you can change the
text entry options by pressing the # key. The current
text entry options are displayed in the top bar.
The various text entry options are:
KT9: Enter the text based on the KT9 dictionary.
Only the rst letter of the sentence is capitalized.
Start by pressing the numeric keys from 2
through 9 only once for the required letter.
Ex 1: To enter the word "Home", press 4-6-6-3.
The word displays on the screen as you type.
Ex 2: To enter the word "Hello", press 4-3-5-5-
6. The word displays on the screen as you type.
If the word does not display correctly, press the
right navigation key to scroll through alternative
word choices.
EN: Enter all the text in upper case.
En: Enter the rst letter of the sentence in upper
case.
en: Enter all the text in lower case.
123: Enter the numbers.
Emojis: Select the Emojis.
Symbols: Enter a symbol. (You can also press *
key to quickly get full symbol list.)
USING YOUR SONIM XP3PLUS DEVICE
13
HOME SCREEN MENU OPTIONS
HOME SCREEN MENU OPTIONS
In order to see the details about any notications, on the
home screen, select the Notication key.
The following options are displayed:
Wallpaper
Search
Home screen shortcuts
System settings
Manage apps
When you select Notication key, all My Notications are
displayed.
WALLPAPER
You can set an image or a photo stored in your gallery
as your home screen wallpaper or select pre-loaded
wallpaper.
To change the wallpaper, from the Home screen, press
Options key > Wallpaper. Select wallpaper from the
pop-up.
Gallery: Includes photos and screenshots taken
using the phone’s camera.
Wallpapers: Includes images that are pre-loaded
with the phone.
SEARCH
You can search for people, places, music, movies and
much more. Enter the keyword in the search bar and
results will be displayed.
HOME SCREEN SHORTCUTS
The navigation Up, Center, and Down keys are
displayed.
For more information, refer to “Home screen shortcuts”
on page 26.
SYSTEM SETTINGS
System settings refers to the following settings. For more
information, refer to:
“Network and Internet Settings” on page 15
“Connected Devices” on page 18
“Apps & Notications” on page 19
“Battery settings” on page 20
“Display settings” on page 20
“Sound settings” on page 21
“Storage settings” on page 23
“Security settings” on page 24
“System settings” on page 26
MANAGE APPS
You can manage applications and force stop them. For
more information, refer to “Apps & Notications” on page
19.
14
QUICK SETTINGS/MISSED EVENTS
QUICK SETTINGS
In order to see the quick settings, on the home screen,
select the Left Navigation key.
The following settings are displayed:
Wi-Fi
Wi-Fi Calling
Data
Bluetooth
Torch
Airplane mode
Proles
These settings can be enabled or disabled.
MOBILE HOTSPOT
You can enable or disable Mobile hotspot settings. For
more information, refer to “Hotspot and tethering” on
page 16.
WI-FI
You can enable or disable Wi-Fi settings. For more
information, refer to “Wi-Fi” on page 15.
WI-FI CALLING
You can enable/disable Wi-Fi Calling settings. For more
information, refer to “Wi-Fi calling” on page 16.
DATA
You can toggle your Mobile Data settings ON or OFF. For
more information, refer to “Wi-Fi Data Usage” on page
15.
BLUETOOTH
You can toggle your Bluetooth settings ON or OFF. For
more information, refer to “Bluetooth” on page 18.
TORCH
You can toggle your torch/ashlight ON or OFF.
AIRPLANE MODE
Toggle the button to enable or disable the Airplane Mode.
For more information, refer to “Airplane Mode” on page
16.
PROFILES
You can select the prole from the list:
Standard
Outdoor
Silence
Meeting
For more information, refer to “Sound” on page 21.
MISSED EVENTS
To view the missed events from the home screen, select
the Right navigation key.
Missed events are missed calls or any events which were
saved earlier on the device.
The missed events shown on the external display are the
same as on the lock screen of the internal display.
The missed events can be:
Missed calls
Calendar events
New messages
Alarm
New Voicemail
15
NETWORK & INTERNET SETTINGS
NETWORK AND INTERNET SETTINGS
WI-FI
Wi-Fi is a wireless network technology that can provide
internet access at distance up to 100 feet depending on
the Wi-Fi router and surroundings.
You can access the internet when you connect your
XP3plus to a Wi-Fi network.
To connect your phone to a Wi-Fi network:
1. From Home screen, select Menu > Settings ( ) >
Network & Internet ( ).
2. Select Wi-Fi ( ) and turn ON.
A list of Wi-Fi access points present within your
phone’s accessible range are displayed.
3. Select your preferred network. Enter the WEP/
WPS/WPA key (if it is a secured network) and
select Connect. To verify the password before
connecting, enable Show password.
It is always recommended to make your
Wi-Fi network connection secure and also to
connect your phone to a secure network.
ADD NETWORK
1. In Wi-Fi settings screen, select Add network.
2. Enter the following details or select Scan QR
Code, join Wi-Fi by scanning a QR code:
Network SSID: The wireless network ID.
Security: Set the security type to None, Enhanced
Open, WEP, WPA/WPA2-Personal, WPA3-
Personal, WPA/WPA2/WPA3-Enterprise, WPA3-
Enterprise 192-bit.
Or
Scan QR code.
3. Enable Advanced options to set the Hidden
network, Metered and Proxy details and IP
settings.
4. Select Save to save the network settings.
CONNECT TO A NETWORK
1. Select a desired network from the list after the Wi-Fi
scanning is complete.
2. Enter the password and get connected to the
network.
EDIT A NETWORK
1. Select connected network.
2. Press the OK key. You can change/update the
network password and other advanced options
such as Metered, Proxy, IP settings, etc.
FORGET A NETWORK
1. Press and hold the connected network.
2. Select Forget network.
The selected network gets disconnected and
displayed in the Wi-Fi list.
If you have to get connected to the same network,
enter password.
WI-FI PREFERENCES
1. From Home screen, select Menu > Settings ( ) >
Network & Internet ( ).
2. In Wi-Fi settings screen, select Wi-Fi
preferences.
3. The following options are displayed:
Turn on Wi-Fi automatically: Enable this option
to notify you when a high-quality saved network is
available, like your home network.
Notify for public networks: Enable this option to
notify you when a high-quality public network is
available.
Advanced: The following options are displayed:
Install certicates: You can browse a certicate
for installation.
Switch to mobile data automatically: Use this
option when Wi-Fi has no internet access. Data
usage charges may apply.
Network rating provider: By default, this option
is grayed out.
Wi-Fi Direct: This allows to connect directly from
XP3plus to another devices, a PC or television.
WI-FI DATA USAGE
To monitor your data usage, adjust your data usage
settings.
1. From Home screen, select Menu > Settings ( ) >
Network & Internet ( ).
2. Select Wi-Fi ( ) > Wi-Fi data usage.
3. When Wi-Fi is enabled, it shows the data used for
a particular time frame.
SAVED NETWORKS
1. From Home screen, select Menu > Settings ( ) >
Network & internet ( ).
2. To add new Wi-Fi network, select Wi-Fi > Add
network ( ).
3. If your XP3plus is connected to a Wi-Fi network,
16
NETWORK & INTERNET SETTINGS
you can view all the saved Wi-Fi networks in your
device.
4. To view saved networks from the Wi-Fi settings
screen, select SAVED Networks.
MOBILE NETWORK
1. From Home screen, select Menu > Settings ( ) >
Network & Internet ( ).
2. Select Mobile network ( ).
3. Under Network settings, you have the following
options:
Mobile data: Enable Mobile data to get connected
to the internet and use mobile data services such as
email, web browsing and push notications over the
cellular network.
Roaming: Enable Roaming to connect to the data
services when on a different network or out of your
home country.
You may need to activate this service with
your carrier prior to accessing the roaming
network.
App data usage: Data usage refers to the amount
of data utilized by your phone during data transfers
through the internet. The data usage charges are
dependent of the wireless plan provided by your
service provider.
Data warning & limit: To set the data usage limit.
VoLTE: You are recommended to have this setting
to always be turned ON to improve voice and other
communications.
Preferred network type: The following options are
displayed:
LTE (recommended)
3G
2G
4. Under Advanced Network, the following options
are displayed:
Automatically select network: Turn ON this option
to get connected to the network automatically.
Choose network: Your network operator name is
displayed.
Access Point Names: You can view the access
points related to your SIM provider.
Wi-Fi calling: When Wi-Fi calling is ON, your phone
can route calls through Wi-Fi network or your carrier
network depending on the signal strength and your
preferences.
AIRPLANE MODE
When your phone is set in airplane mode, network
connectivity or mobile data connectivity is disabled,
but you can access your camera, media les and other
features that do not require mobile connectivity.
To activate airplane mode:
1. From Home screen, select Menu > Settings ( ) >
Network & Internet ( ).
2. Enable Airplane mode ( ).
HOTSPOT AND TETHERING
You can use hotspot and tethering to provide internet
to other devices through your mobile data connection.
You can share mobile data connection via USB/mobile
hotspot/Bluetooth.
1. From Home screen, select Menu > Settings ( ) >
Network & Internet ( ).
2. Select Hotspot & tethering ( ).
3. Mobile hotspot: When you turn ON mobile
hotspot it uses mobile data from your plan
whenever you are not connected to Wi-Fi. And
also you can share your mobile data connection
with other devices. You can set up the mobile
hotspot details by entering the following details:
Hotspot name: Enter the hotspot name.
Security: Select the security from the drop-down
list.
Hotspot Password: You have the option to set your
Hotspot password, which must contain at least 8
characters.
AP Band: Select preferred band.
Advanced: Broadcast network: Enabled
broadcast can be scanned by others.
AP channel selected: Select preferred channel
number.
Timeout Settings: Auto disables Mobile Hotspot
after 10 minutes inactivity.
Maximum support clients: Your XP3plus Mobile
Hotspot may support up to 8 devices at one time.
Allowed devices: You can turn this feature ON to
allow connected devices to add other devices.
Connected Devices List: This will show the list of
devices currently connected to your XP3plus.
4. USB tethering: Tethering is enabled only when
the USB is connected to the device. This will allow
the XP3plus to share the internet connection via
USB.
5. Bluetooth tethering: When you activate Bluetooth
tethering, you can share your phone’s internet
17
connection with other Bluetooth paired devices.
DATA SAVER
Some applications actively use data when running in the
background. Enable Data Saver to restrict apps from
using data in the background.
VPN
1. From Home screen, select Menu > Settings ( ) >
Network & Internet ( ).
2. Select VPN ( ).
3. Select Add.
4. In Edit VPN prole screen, enter the Name, Type
(select from the drop-down list), and the server
address.
5. Enter Username and password.
6. Select Save.
PRIVATE DNS
1. From Home screen, select Menu > Settings ( ) >
Network & Internet ( ).
2. Select Private DNS. The following Private DNS
Mode options are displayed:
Off
Automatic
Private DNS provider hostname
NETWORK & INTERNET SETTINGS
18
CONNECTED DEVICES
CONNECTED DEVICES
BLUETOOTH
Bluetooth is a short-range wireless communication
technology used to communicate between the devices
over a distance of about 30 feet.
You can perform the following tasks using Bluetooth
paired devices:
Transfer media les and contacts between
connected mobile devices using Bluetooth.
Use Bluetooth connected headphones for playing
media les.
Bluetooth connected headsets can be connected
and used during telephone calls.
PAIR NEW DEVICE
You can activate Bluetooth and pair your XP3plus device
with other Bluetooth devices:
A list of paired Bluetooth devices are displayed. Ensure
that Bluetooth is activated on the other device too.
1. From Home screen, select Menu > Settings
( ) > Connected devices ( ) > Connection
preferences > Bluetooth > enable Bluetooth ( ).
2. On the Bluetooth screen, select Pair new device.
3. Select Pair new device to pair a new device.
The device will start searching nearby Bluetooth
devices. Available devices are listed.
4. Select the desired device from the list. It will start
pairing with the selected device. A conrmation
message is displayed to pair the device. Select
PAIR.
19
APPS & NOTIFICATIONS
APPS & NOTIFICATIONS
APPS INFO
1. From Home screen, select Menu > Settings ( ) >
Apps & Notications ( ).
2. Select Apps info. You can view recently opened
apps and the list of apps installed on the device
are displayed.
3. You can change the preferences for installed apps
by pressing the OK key.
4. You can reset all preferences you set for the apps
by selecting the Reset app.
5. All applications info will be displayed when you
select Show system.
DEFAULT APPS
1. From Home screen, select Menu > Settings ( ) >
Apps & Notications ( ).
2. Select Default apps. The list of default apps on
the device are displayed.
PERMISSION MANAGER
1. From Home screen, select Menu > Settings ( ) >
Apps & Notications ( ).
2. Select App permissions.
App permissions govern what your app is allowed to
do and access.
WIRELESS EMERGENCY ALERTS
From Home screen, select Menu > Settings ( ) >
Apps & Notications ( ).
Allow alerts: Enable this option to receive wireless
emergency alert notications.
ALERTS
AMBER Alerts: Enable this option to get the child
abduction and emergency bulletins.
Extreme threats: Enable this option to get the
extreme threat alerts to life and property.
For example, Tsunami, Tornado, Extreme wind,
Hurricane and Typhoon warnings.
Severe threats: Enable this option to get the severe
threat alerts to life and property. For example, Storm
surge, Flash ood and Dust storm warnings.
Test alerts: Enable this option to receive carrier
tests and monthly tests from the safety alert system.
Emergency alert history: If you have any active
emergency alerts, it is displayed in Alert History.
Alert Preferences:
Vibration: Enable this option to set the device on
vibrate while receiving the alert.
Audio: Enable this option to receive audio during
the alert.
Alert Reminder: You can set the following time
duration for alert reminder sound: Once, Every 2
minutes, Every 15 minutes and Never.
SPECIAL APP ACCESS
1. From Home screen, select Menu > Settings ( ) >
Apps & Notications ( ).
2. Select Special app access.
The following settings are displayed:
ALL les access
Battery optimization
Wi-Fi control
20
BATTERY SETTINGS
BATTERY
1. From Home screen, select Menu > Settings ( ) >
Battery ( ).
2. Set the Battery saver ON by selecting the option
given to turn on automatically.
Set a Schedule: You have options to set the battery
saver:
No Schedule
Based on percentage
Turn off when charged: Battery Saver turns off
when your phone is at 90%.
3. Turn on the Battery LED light.
4. Turn on the Battery Manager to detect when
apps drain battery.
5. In Last Full Charge, it shows when the battery is
fully charged.
6. The Screen usage duration is displayed.
7. App usage since full charge: you can view the
different applications usage after the battery is
fully charged.
8. Battery usage data is approximate and can
change based on usage.
DISPLAY SETTINGS
DISPLAY
1. From Home screen, select Menu > Settings ( ) >
Display ( ).
2. Set one of the following options to congure your
phone’s display:
Brightness level: Set the brightness of the phone
display. This also optimizes the battery power.
Wallpaper: Set the wallpaper for your home screen.
You can select from one of the following wallpaper
collections:
Gallery ( ): Includes photos and screenshots
taken using the phone’s camera.
Wallpapers ( ): Includes images that are
pre-loaded with the phone.
3. Select Screen timeout. Set the screen time so
that the screen brightness is turned down after
specied time of phone inactivity. This setting also
optimizes the battery power. The following are the
options: 15 seconds, 30 seconds, 1 minute,
2 minutes, 5 minutes, 10 minutes and 30 minutes.
4. Select Font size. Set the font size of the text as
displayed on the screen.
BATTERY SETTINGS / DISPLAY SETTINGS
21
SOUND SETTINGS
SOUND SETTINGS
SOUND
1. From Home screen, select Menu > Settings ( ) >
Sound ( ).
2. Select Prole and the following options are
displayed:
OPTION DESCRIPTION
1. Standard
Set to Standard and select Edit.
The following options are
displayed:
Sound
You can set Media
volume, Ring volume,
Alarm volume, Notication
volume, Phone ringtone,
Default notication sound.
You can enable the Vibrate
when ringing.
Other Sounds
You can set Screen lock
sounds, Charging sounds, and
key press tones.
Notication
If Notication LED is
enabled, battery status
indication is not affected.
If Flash Notication
alert is enabled and the
battery level is above 20%,
you can use the camera
ashlight for missed
events.
If Flash call alert is
enabled, you can use Flash
camera light for incoming
voice call.
2. Outdoor
Set to Outdoor and select Edit.
The following options are
displayed:
OPTION DESCRIPTION
Sound
You can set Media
volume, Ring volume,
Alarm volume, Notication
volume, Phone ringtone,
Default notication sound.
You can enable the Vibrate
when ringing.
Other Sounds
You can set Screen lock
sounds, Charging sounds, and
Key Press tones.
Notication
If Notication LED is
enabled, battery status
indication is not affected.
If Flash Notication
alert is enabled and the
battery level is above 20%,
you can use the camera
ashlight for missed
events.
If Flash call alert is
enabled, you can use Flash
camera light for incoming
voice call.
3. Silence
Set to Silence and select Edit.
The following options are
displayed:
Sound
When set to Silence mode,
this prole blocks all sounds
and vibrations including alarms,
music, videos, and games. You
will be able to make phone calls.
Notication
If Notication LED is
enabled, battery status
indication is not affected.
If Flash notication
alert is enabled and the
battery level is above 20%,
you can use the camera
ashlight for missed
events.
If Flash call alert is
enabled, you can use
Flash camera light for
incoming voice call.
22
SOUND SETTINGS
OPTION DESCRIPTION
4. Meeting
Set to Meeting and select Edit.
The following options are
displayed:
Sound
You can set Media volume, and
Alarm volume.
Apart from default proles, user can create
customized proles.
You can select anyone from the proles list.
TO CREATE A NEW PROFILE
1. From Home screen, select Menu > Settings ( ) >
Sound ( ) > Prole.
2. Select Proles > Create.
3. Enter the required prole name.
4. Maximum length of 24 characters is allowed for
the prole name and the name must be unique.
After modifying the necessary sound and
notication settings, save the new prole.
SOUND
Media Volume: You can increase, decrease, and
mute media volume.
Alarm volume: You can increase, decrease or mute
the alarm volume.
Ring volume: You can change the ringer volume to
no ringer or ringing.
Notication volume: You can increase, decrease or
mute the alarm volume.
Vibrate for calls: Enable this option to set the
device to vibrate for incoming calls.
Shortcut to prevent ringing: Enable this option to
prevent ringing.
Phone ringtone: You can select the required
ringtone from the list.
Default notication sound: Set the default
notication sound from the list.
Default alarm sound: The tone listed here is the
default alarm sound.
OTHER SOUNDS AND VIBRATIONS
Dial pad tones: Enable or disable this option.
Screen locking sounds: Enable or disable this
option.
Charging sounds and vibrations: Enable or disable
this option.
Key press tones: Enable or disable this option.
NOTIFICATION
Notication blink light: Use this feature to enable or
disable the notication blink light.
Flash notication alert: If Flash notication alert is
enabled and the battery level is above 20%, you can
use the camera ashlight for missed events.
Flash call alert: If Flash call alert is enabled, you can
use Flash camera light for incoming voice call.
VOICE NOISE CANCELLATION
FENS: By default, FENS is enabled and reduces the noise
cancellation.
QUICK PROFILE SWITCH
1. From Home screen, select Menu> Settings ( ) >
Sound ( ) > Prole.
2. Select Quick Prole Switch.
You can use this option to quickly switch proles via
home screen shortcut.
23
STORAGE SETTINGS/ PRIVACY SETTINGS
STORAGE SETTINGS
STORAGE
1. From Home screen, select Menu > Settings ( ) >
Storage ( ).
2. On Internal shared storage, the list of
applications are displayed with memory used for
each applications:
Photos and videos
Music and audio
Other apps
Files
System
3. Press Manage key > Free up space key to free
the space from the internal storage.
PRIVACY SETTINGS
PRIVACY
PERMISSION MANAGER
1. From Home screen, select Menu > Settings ( ) >
Privacy ( ).
2. Permission Manager: Apps with the following
permission can access to your data:
Body sensors
Calendar
Call logs
Camera
Contacts
Files and Media
Location
Microphone
Phone
Physical activity
SMS
Power Off Alarm
Additional permissions - Power Off Alarm
3. Show Passwords: Enable this option to display
characters briey as you type.
24
LOCATION SETTINGS/SECURITY SETTINGS
LOCATION SETTINGS
LOCATION
1. From Home screen, select Menu > Settings ( ) >
Location ( ).
2. Set the Use Location to ON status.
3. The No Apps have requested location recently
option is the default setting and you are able to
view recent location requests.
4. App access to location: Apps with this
permission can access the device’s location.
Wi-Fi and Bluetooth Scanning:
1. Wi-Fi Scanning: Enable Wi-Fi scanning to improve
location by allowing system apps and services to
detect Wi-Fi networks at any time.
2. Bluetooth scanning: Enable Bluetooth scanning
to improve location by allowing system apps and
services to detect Bluetooth devices at any time.
3. Network Data Analytics: This option enables the
network to collect the data from this device for
purposes of network and service improvement.
Your identity is not disclosed.
SECURITY SETTINGS
SECURITY
You can activate and protect your phone from
unauthorized access by conguring the security settings.
1. From Home screen, select Menu > Settings ( ) >
Security ( ).
2. Select External screen keyguard and select one
of the following options:
Press 2 keys to unlock
Long press to unlock
Keyguard off
3. External screen keyguard will be enabled by
selecting “Press 2 keys to unlock” or Long press
to unlock.
Press 2 keys to unlock: Press external right soft
key and volume down key in sequence to unlock
external keys.
Long press to unlock: Long press external right
soft key to unlock external keys.
4. Screen Lock: Select Screen lock and select one
of the following options to congure the phone:
None
Press and hold ( *) key
PIN: When enabled, enter your own PIN value.
When the phone is locked, unlock it using the PIN.
When the phone is locked, you can answer an
incoming call without unlocking the phone.
5. Device admin apps: Select the apps and activate
the device admin apps.
Sonim Care: You can activate this admin app to
allow Sonim care to control on how and when the
screen locks.
6. Encryption & credentials:
Encrypt phone: Select Encrypt phone to encrypt
your accounts, settings, app and their settings,
media and other les.
Storage type: Displays the storage type.
Trusted credentials: You can view and verify the
system and user certicates.
User credentials: You can view and modify
stored credentials.
Install certicate: You can install certicate from
storage.
Clear credentials: You can remove all
certicates.
25
ACCESSIBILITY SETTINGS
ACCESSIBILITY
You can make websites and applications more accessible to
people with disabilities when they are using mobile phones
and other devices.
1. From Home screen, select Menu > Settings ( ) >
Accessibility ( ).
2. External soft keys: Enable this option to activate
Accessibility features.
3. TTY mode:
Set any one of the following options:
TTY Off: Disables TTY mode.
TTY Full: Enables TTY mode for both incoming and
outgoing calls. Set this for both hearing and voice
assistance.
TTY HCO: Enables TTY mode only for incoming calls.
Set this for only hearing assistance.
TTY VCO: Enables TTY mode only for outgoing calls.
Set this for only voice assistance.
4. Downloaded Apps: Talkback:
Use Talkback: When Talkback is enabled, it helps
vision-impaired users interact with their devices. It uses
spoken word, vibration and other audible feedback to
let you know what is on your screen.
5. Screen Readers: The following option is displayed
under Screen readers.
Text-to-speech output:
Preferred engine: The Nuance talkback engine is set
as default.
Language: You can select the desired language to
adjust the spoken language. System language is set
as default language.
Speech rate: You can move the speech rate using
the slider to adjust how faster or slower the text will
be spoken.
Pitch: You can move the pitch value using the slider
to adjust how high or low the text will be spoken.
You can demonstrate a speech synthesis.
6. RTT (Real Time Text) Visibility: RTT allows you to
use the keypad to type messages back and forth
during a call. There are two ways you can allow RTT
messages:
Only during a call
During and when placing/receiving a call
7. Display:
Font size: You can adjust the font size to meet your
visual needs.
Voice Command: Enables long press speaker key
to allow voice command.
8. Interaction Control:
Speaker: During a call, switch audio among
earpiece, speaker and accessory if attached.
Vibrate & haptic strength: You can enable/disable
Ring vibration and Notication vibration.
9. Audio & On-screen text:
Mono Audio: Enable Mono audio to combine the
channels when playing audio.
Caption preferences: When Captions is set to ON,
you can set the following options:
Show captions
Caption size and style
Language
ACCESSIBILITY SETTINGS
26
SYSTEM SETTINGS
All the menu items and user feedback messages will
be displayed in the set language.
4. Select On-screen keyboard > 12key-keyboard.
Language: You can set the input language to either
English, Spanish, Canadian French, Korean and
Simplied Chinese.
System keyboard language: You can switch the
language to English or Spanish.
Personal dictionary: You can add the desired
custom words to the dictionary.
Auto-capitalization: The rst letter of the new
sentence is automatically capitalized.
Double-space period: If this option is enabled,
when you press the space key twice at the end of a
word, a period will be inserted.
Prediction: Predicts a new word based on the
previous word entered.
Long press * to switch language: This option
enables to switch language. You can change
the Language from English to Spanish or other
languages and vice versa.
5. Select Text-to-speech output. You can set and
reset the Speech Rate and Speech Pitch.
DATE & TIME
You can set and display the date and time on the phone.
You can also select the display format.
1. From Home screen, select Menu > Settings ( ) >
System ( ).
2. Select Date & time ( ).
3. Select the following options to congure phone:
Enable Use network-provided time to synchronize
the date and time with the network provided time.
Enable Use network-provided time zone to
synchronize the time zone with the network
provided time.
To set the date manually, select Date. Scroll and
select the date, month and year. Select OK.
To set the time manually, select Time. Scroll and
select the hour and minute. Select OK.
To set the time zone, select Time zone. Select
Region and select your time zone.
Time Format:
Enable Use locale default to set default time.
Enable Use 24-hour format to set the clock to
24-hour format. By default, the phone is set to
12-hour format.
SYSTEM SETTINGS
HOME SCREEN SHORTCUTS
On your XP3plus you have the ability to program the 3
Navigation keys to quickly access & launch the selected
apps on your device.
1. From Home screen, select Menu > Settings ( ) >
System ( ).
2. Select Home screen shortcuts ( ).
3. Select the Up Navigation key and select the app
that you would like to be launched when you
press the Up Navigation key.
4. Select the Center Navigation key and select the
app that you would like to be launched when you
press the Center Navigation key.
5. Select the Down Navigation key and select the
app that you would like to be launched when you
press the Down Navigation key.
PROGRAMMABLE KEYS
You can assign any application to the programmable key.
1. From Home screen, select Menu > Settings ( ) >
System > Programmable Keys ( ).
2. Select Programmable key ( ). The following
options are displayed:
External RSK settings
Select PTT Key app
Select ALARM Key app
LANGUAGES & INPUT
You can set the phone’s language to any of the
languages displayed in the language list.
1. From Home screen, select Menu > Settings ( ) >
System ( ).
2. Select Languages & input ( ).
3. Go to Languages and select any language from
the list as your preferred language.
The following languages can be set as a preferred
language:
English
Spanish*
Canadian French*
Korean*
Simplied Chinese*
1
*Language availability based on region.
27
ABOUT PHONE
SYSTEM UPDATE
1. From Home screen, select Menu > Settings ( ) >
System ( ).
2. Select System Update ( ).
3. Select Updates. If there are any updates required,
the update process begins. If there are no
updates required, a message will be displayed
showing Current software is up to date.
4. Select Wi-Fi only to check download updates
when Wi-Fi available.
5. Select Auto update to check for updates
automatically.
RESET OPTIONS
1. From Home screen, select Menu > Settings ( ) >
System ( ).
2. Select Reset options ( ).
3. You can reset the following settings:
Reset Wi-Fi, mobile & Bluetooth
Reset app preferences
Erase all data (factory reset): Important Note: All
your personal data will be erased.
ABOUT PHONE
From Home screen, select Menu > Settings ( )
> About phone ( ). The following information is
displayed:
Device name
Phone Number
Emergency information
Legal information
SIM Status
Model & Hardware
IMEI
Android version
IP address
Wi-Fi MAC address
Device Wi-Fi MAC address
Build number
Carrier Conguration Version
28
MANAGING CONTACTS
MANAGING CONTACTS
You can use the phonebook to maintain the contact
information of your contacts. This feature enables you
to add, dial phone numbers and send SMS and MMS
messages.
To access the contacts, from Home screen, select
Contacts ( ). The contacts saved in the phonebook
are displayed.
ADDING CONTACT FOR THE FIRST TIME
After inserting the SIM when you switch on the XP3plus
for the rst time and there are no contacts listed in the
device or SIM, you have two options:
1. Press Add from CSK (Center Soft Key), enter
all the details and then press Save from CSK to
save the contact. You can also enter a number
using dialpad and select Add to contact and then
Create new contact to add a new contact. Enter
the contact details and press Save to save the
contact.
2. Import contacts: Select Import/export to import
contacts from .vcf le or from SIM card.
VIEWING CONTACT DETAILS
1. From Home screen, select Menu > Contacts ( ).
2. Scroll to the desired contact and select the
contact to view the contact details.
SENDING A MESSAGE FROM CONTACTS
You can send SMS and MMS messages to your
contacts.
1. From Home screen, select Menu > Contacts ( ).
2. Scroll to the desired contact and open it.
3. Select Option key > Send message.
4. Enter the message and select Option key >
Attach photos/videos to attach the photos and
videos.
5. Select Send.
If you attach a media le or a contact to your
SMS message it is converted to an MMS
message automatically.
DIALING A NUMBER FROM CONTACTS
1. From Home screen, select Menu > Contacts ( ).
2. Scroll to the desired contact and select the
contact to view the details.
3. Select the number and press the Center key to
initiate the call.
Or
4. Select the desired contact from the list and press
the green button on the phone to initiate the call.
EDITING THE CONTACT DETAILS
1. From Home screen, select Contacts ( ).
2. Scroll to the desired contact and select the
contact to view the details.
3. Select Edit.
4. Edit the desired details. Select Save to save the
details.
On the Contacts screen, select Options key to view the
menu options. Following are the menu options:
IMPORT/EXPORT
IMPORT FROM .VCF FILE
1. From Home screen, select Menu > Contacts ( ).
2. Select Option key > Import/export.
3. Select Import from .vcf le.
4. Select Done.
The contact is imported to the list.
IMPORT FROM SIM CARD
1. From Home screen, select Menu > Contacts ( ).
2. Select Option key > Import/export.
3. Select Import from SIM card.
4. The list of contacts stored in your SIM card are
displayed.
5. Select the contact to be moved to the phone.
6. Select Done.
7. A conrmation message is displayed. Select OK
to conrm. The contact is imported to the phone
address.
EXPORT TO SIM CARD
1. From Home screen, select Menu > Contacts ( ).
2. Select Option key > Import/export.
3. Select Export to SIM card.
4. Select the contact to be exported from Phone to
SIM card.
5. Select Done key.
29
MANAGING CONTACTS
Selected contacts will be exported to the SIM card.
EXPORT TO .VCF FILE
1. From Home screen, select Menu > Contacts ( ).
2. Select Option key > Import/export.
3. Select Export to .vcf le.
4. Press Center key to select the contact to be
exported.
5. Select Done key.
A message is displayed to select the source to save
the .vcf le.
SHARE ALL CONTACTS
You can send contact information in following 3 ways:
1. From Home screen, select Menu > Contacts ( ).
2. Select Option key > Import/export > Share
all contacts. You can use one of the following
options to share the desired contact from Share
contact via:
Bluetooth: Send the contact details to a
Bluetooth device paired with your phone. Select
the Bluetooth device to share the contact.
Messaging: Send the contact details as a
multimedia message to any mobile phone.
BLOCKED NUMBERS
You cannot receive either a call or a text message from a
blocked number.
SELECT
You can select the required contacts by checking the
boxes next to the contact.
SETTINGS
You can set the sort list to view the contacts and also the
rst or last name of the contact to be displayed rst.
1. From Home screen, select Menu > Contacts ( ).
2. Select Options key > Settings. Set the following
options:
Sort by: Sort the contact names by rst name or
last name.
Name format: Set the contact display name to
rst name or last name.
MANAGING CONTACT SETTINGS
You can edit and modify ringtone and call receiving
settings for individual contacts.
1. From Home screen, select Menu > Contacts ( ).
2. Scroll to the desired contact and select the
contact to view the contact details.
3. Select Options key and select one of the
following:
Set Ringtone to set a specic ringtone for that
contact.
Check the option All calls to voicemail to forward
all incoming calls from that contact to your
voicemail box.
DELETING A CONTACT
1. From Home screen, select Menu > Contacts ( ).
2. Scroll to the desired contact and select the
contact to view the contact details.
3. Select Options key > Press Delete key. The
contact is deleted after the conrmation.
30
MANAGING CALL SETTINGS
MANAGING CALL SETTINGS
MAKING A CALL
1. From Home screen, select Menu > Phone ( ).
The phone screen with last dialed number, missed
calls and received calls are displayed.
DIALING A NUMBER VIA CONTACT
1. From Home screen, select Menu > Contacts ( ).
2. Scroll to the contact and select the contact. The
contact details are displayed.
3. Select the desired phone number to call the
contact.
ADDING A CONTACT FROM HOME SCREEN
1. From Home screen, enter the desired number to be
dialed.
2. Select Add to contact ( )
3. Select Create new contact ( ).
4. In the Add new contact screen, add the name
and other details for the contact.
5. Select Save.
The contact is saved.
VIEWING CALL HISTORY
1. From Home screen, select Menu > Phone ( ).
2. The Recent calls screen displayed with recently
called, received and missed calls.
DELETING CALL HISTORY
1. From Home screen, select Menu > Phone ( ).
2. On the Recent calls screen, select Option key >
Delete selected call log.
3. A conrmation message is displayed to delete the
selected call log. Select Delete to delete the call
log. The selected call log is deleted.
SPEED DIAL SETTINGS
With the Speed dial option, the user can assign a contact
to each key present in the keypad (2 to 9). User needs
to press the keypad to initiate the call to the assigned
contact.
To set the speed dial:
1. From Home screen, select Menu > Phone ( ).
2. On Recent calls screen, select Option key >
Speed dial settings.
3. Long press key 1 to initiate a call to the voicemail.
4. Assign a contact for each key present in the
keypad (2 to 9).
5. Press a particular keypad to initiate a call to the
assigned contact.
CALL SETTINGS
DISPLAY OPTIONS
You can display contacts using the following options:
Sort by
First name
Last name
Name format
First name rst
Last name rst
SOUNDS AND VIBRATION
You can change the incoming call ringtone, enable
vibrate when ringing and enable audible press tone.
To view and modify call settings:
1. From Home screen, select Menu > Phone ( ).
2. On Recent calls screen, select Settings. For more
information, refer to “Sound settings” on page
21.
QUICK RESPONSES
When you are not able to answer an incoming call, you
can send a quick response to the caller. To view and
edit quick responses, select Call settings > Quick
responses. Select the specic response message to
edit. Edit the message and select OK.
CALL SETTINGS
1. Calling accounts:
Make & Receive Calls: Vibrating for outgoing call
accepted - Turn on to enable vibrating mode for
outgoing call accepted.
SIP Accounts:
To add a SIP account and congure your incoming
and outgoing preferences:
2. Select Calls > Calling account > SIP settings
and SIP accounts.
3. Select Option key > Add account to congure a
new SIP account.
4. Enter the following details and select Option key
31
> Save to save the account:
Username: Username to login to SIP account.
Password: Password to login to SIP account.
Server: SIP server details.
Optional Settings: Select to view/modify or hide
optional details such as Authentication username,
Display name, Outbound proxy address, Port
number, Transport type and Send keep-alive.
Use SIP calling: Select Calling accounts > Use SIP
calling. A dialog is open with the following options:
For all calls: If this option is selected and when
the phone is connected to Wi-Fi network or mobile
Internet, each dialed call becomes an Internet call.
Only for SIP calls: If this option is selected, only
SIP call can be dialed.
Receive incoming calls: Enable Receive incoming
calls to answer incoming Internet calls.
5. Fixed Dialing Numbers:
Enable FDN: Fixed Dialing Numbers are enabled.
Change PIN2: Change the PIN for FDN access.
FDN List: Manage phone number list.
6. Call forwarding:
You can forward your incoming calls to a number in
the contacts or a new number, provided your network
operator supports this service.
Select one of the following call forward options:
SETTINGS DESCRIPTION
Always
forward
Forward all incoming calls to a pre-
designated number.
When busy Forward calls when your phone is
busy.
When
unanswered
Forward calls when you do not
answer incoming calls.
When
unreachable
Forward calls when your phone is
switched off or is out of coverage
area.
7. Call barring
SETTINGS DESCRIPTION
Outgoing call
barring
Outgoing calls are barred:
Outgoing call, International call,
International roaming call
Incoming
call barring
You can select either All calls or
Roaming calls.
Cancel all
call barring
You can cancel the call barring
option for all the calls.
SETTINGS DESCRIPTION
Change
password
You can change the password.
8. Additional settings:
Caller ID: When SIM card is inserted, this option
is enabled. This feature is used to display caller
details (MSISDN or contact name) to the user.
If there is no network connection, the number is
displayed as a private number.
Call waiting: When call waiting is enabled and
the phone is already engaged in an active mobile
call, the incoming number is displayed when you
receive a call. To activate call waiting in the Call
settings screen, enable Call waiting.
BLOCKED NUMBERS
You will not receive calls or messages from blocked
numbers.
VOICEMAIL
Notications: Turn On to receive voicemail
messages notications.
Advanced Settings: You can see service provider
and setup the voicemail number.
ACCESSIBILITY
Hearing aids: Turn On Hearing aids to set your
device hearing aid compatible.
OPEN/CLOSE FLIP
1. From Home screen, select Menu > Phone ( ).
2. On Recent calls screen, select Settings >
Open/Close ip.
3. The following options are displayed to answer a
call using the ip:
Open to answer:
Turned On: During an incoming call, opening the
ip will connect the call.
Turned Off: During an incoming call, you can
only mute the ringtone and stop the vibration, but
the call cannot be connected.
Close to end:
Turned On: You can close the ip to end the call.
Turned Off: Voice will be directed to the
loudspeaker mode but, the call does not get
disconnected.
Optional details such as authentication
username, display name, outbound proxy
address, port number, transport type and Send
keep alive.
MANAGING CALL SETTINGS
32
SENDING MESSAGES
SENDING MESSAGES
SMS and MMS are convenient and inexpensive means
of communication. You can send a text message to other
people via SMS service. MMS allows you to send messages
by including multimedia content such as pictures, audio les,
video les, and so on.
You can use the Messaging in your phone to send an SMS
and MMS message to other mobile phones or any other
equipment that can receive SMS and MMS.
The MMS feature is available only if you
subscribe to it from your network operator.
To access the message function, from Home screen, select
Messaging.
SENDING SMS/MMS MESSAGE
You can send SMS and MMS messages to contacts in your
phonebook and to new numbers that are not present in the
phonebook.
1. To create a SMS message, from the Home screen,
select Messaging ( ).
2. Select New.
3. Enter the contact name or the phone number in the
To eld. If you enter letters, all of the contact names
starting with that letter and containing that letter will
be displayed in a list. Keep typing to further reduce
the list or scroll down to select the appropriate
contact.
4. Type the message.
When you add an attachment, the message is
automatically converted to a multimedia message.
MMS charges will apply, based on the operator. You
can add any multimedia attachment up to the size of
<= 2 MB.
On a new message screen, select the Options key
and the following options are displayed:
Attach photos/videos: Select a photo or video from
the Gallery.
Attach others: You can select any of the following
attachments to send a message.
Discard: Select Discard to delete the message. The
message thread is deleted after conrmation.
ATTACHMENT
TYPE
DESCRIPTION
Audio Attach an audio le from the
phone memory.
Record audio Record a new audio using the
sound recorder and attach.
vCard Attach a contact available in the
phone.
vCalendar Attach a calendar event.
Insert from templates: You can insert an
attachment from the template.
Insert contact: You can insert a contact from the
phonebook.
SEARCH
To search a particular message, on a new message
window, select Options key > Search. Enter the key
word to search a particular message.
WIRELESS EMERGENCY ALERTS
You will receive active alerts and emergency alerts from
the service provider.
MESSAGE SETTINGS
1. From Home screen, select Messaging ( ).
2. Select Option key > Settings. The following
settings are displayed:
SETTINGS DESCRIPTION
DISPLAY
Group
notication
message
Enable this notication message to
auto combine the notication into
one group.
STORAGE
Delete old
messages
Delete old messages automatically
when the storage limit is reached.
Text message
limit
Set the maximum number of SMS
messages to be stored. By default,
1000 messages can be stored.
Multimedia
message limit
Set the maximum number of MMS
messages to be stored. By default,
1000 messages can be stored.
33
SENDING MESSAGES
SETTINGS DESCRIPTION
Memory status Shows the memory used for SMS,
MMS and the total memory used.
ADVANCED SETTINGS
Text (SMS) messages settings
Message
template
Edit the quick message template.
SMS signature Enable this option to edit SMS
signature to do SMS signature.
Manage SIM
card messages
Manages the messages in the SIM
card located under Text Messages.
Enable WAP
PUSH Service
Enable to receive service message.
Multimedia (MMS) messages settings
Group
messaging
Enable and use MMS to send a
single message when there are
multiple recipients.
Delivery
reports
Enable this option to request a
delivery receipt for each message
you send.
Read reports Enable this option to request a read
receipt for each message you send.
Auto-retrieve Enable this option to retrieve the
messages automatically.
Roaming auto-
retrieve
Enable this option to automatically
retrieve messages while roaming.
DELETING MESSAGES
To delete the messages,
1. From Home screen, select Messaging ( ).
2. Select the message and press Option key >
Delete thread key.
3. A conrmation message is displayed. Select
Delete to delete the selected message.
4. To delete an individual conversation, select the
conversation to be deleted and select Delete
option and conrm the choice.
34
SONIM SCOUT
SONIM SCOUT
Sonim SCOUT is a solution that allows the user to
register with Sonim and use a number of key enterprise
features.
Sonim Cloud account required to fully utilize SCOUT
capabilities. For more information, visit http://www.
sonimcloud.com.
To access Sonim Scout,
From Home screen, select Menu > Sonim Scout
( ).
SETUP
Setup tab consists of the following features:
Sonim Setup Wizard
SafeGuard
App Updater
Kiosk Mode
MDM Helper
UTILITIES
Utilities tab consists of the following features:
Contact Transfer
Sonim BLE Connect
Call Screening
Stealth Mode
Device Settings
SUPPORT
Support tab consists of the following features:
Chat
Sonim Care
Warranty Registration
Device Information
SCOUT Information
Support Contact
Remote Support
35
BROWSER
BROWSER
BROWSER
1. From Home screen, select Menu > Browser ( ).
2. Enter the URL to search for the required
information or any website.
36
CAMERA
CAMERA
The Sonim XP3plus has a rear camera with 8MP xed
focus for taking pictures and videos. The pictures and
videos are saved in the Gallery.
1. From Home screen, select Menu > Camera
( ).
2. Select Camera mode to set the following modes:
Normal: To shoot a picture in normal mode, press
center key to capture the picture. Use Left and
Right navigation keys for Zoom in and Zoom out.
Video: Press Center key to start/stop a video
recording. You cannot pause the recording in the
middle.
3. Select Options key to view or change camera
settings such as Flash, Exposure, and File
Format etc.
GALLERY
GALLERY
The pictures, videos, and screenshots are captured from
the camera are stored in the Gallery and can be viewed
later.
1. From Home screen, select Menu > Gallery
( ). You can view the photo album,
screenshots, and the individual pictures.
2. From Gallery, you can switch to Camera to
capture pictures or videos. Select Option key
to change the Camera or Video settings such as
Flash, Timer, Exposure and White Balance.
3. Select the picture and select the Options key the
following options are displayed:
Delete: Select this option to delete a picture.
Slideshow: Select desired photo to set it as
slideshow.
Details: You can view the details such as User
comment, Flash, Orientation etc.
Rotate: Use this option to rotate picture.
Set picture as: Select the desired photo to set it as
contacts photo or wallpaper.
4. Select Share to share the captured images via
Messaging or Bluetooth.
CAMERA/GALLERY
37
APPLICATIONS
the phone book, get the direction to a particular
destination and create reminders, etc.
CLOCK
You can view the current time of various major cities
across the country and world by using the Clock feature.
1. From Home screen, select Menu > Applications
( ).
2. Select Clock ( ).
3. Select World clock icon ( ) located on the
top of the screen. To add a city, select Add key.
Select the check boxes next to the cities to add
them to the Clock.
Added cities are listed in alphabetical order.
The local time in the home city is displayed in the
upper half of the screen.
To set the home city, select the desired city from the
list. It will be added to the selected cities list. The
selected city is set as the home city.
ALARM
You can set an alarm for a particular time.
1. From Home screen, select Menu > Applications
( ).
2. Select Clock ( ).
3. Select Alarm activation icon ( ) on the top of
the screen.
4. Select Option key > Add to add a new alarm.
5. To set a recurring alarm, select Option key > Edit.
You can choose and set the following options:
Time: You can set the required time.
Repeat: You can select the days in a week to repeat
the alarm.
Alarm Ringtone: Select the alarm ringtone.
Label: You can name the alarm.
Vibrate: You can enable the device to vibrate when
the alarm is set.
6. Select any of the ringtones from the Default alarm
tone sound present and select OK.
7. Select Option key > Save to save the changes.
CALCULATOR
The default calculator in this phone is designed to
perform simple mathematical calculations and the
advanced panel for scientic calculations.
1. From Home screen, select Menu > Applications
APPLICATIONS
DOWNLOADS
Use the Downloads screen to view, open, or delete the
downloaded les.
1. From Home screen, select Menu > Applications
( ).
2. Select Downloads ( ).
3. Select Options > Select to select the downloaded
le to be opened, viewed or deleted.
BACKUP AND RESTORE
If you need to replace your device you can backup your
data to an SD card before completing a factory reset to
reset your device so no one can access any data from
your old device and then restore your data from the SD
card where you previously backed up.
To back up your data:
1. From Home screen, select Menu > Applications
( ).
2. Select Backup and Restore ( ).
3. Select Backup.
All your contacts, Calendar, SMS and MMS data will
be backed up and media content like photos, audio
and videos are moved to an SD card.
A warning message is displayed that Backup may
take several minutes. Please do not perform other
operations during this time.
4. Select OK to start the backup.
5. Select Restore.
The contacts, Calendar, SMS and MMS will be
restored.
Without an SD card, the device will not be
able to be successfully backed up.
VOICE COMMANDS
The XP3plus device includes a voice recognition system
for basic commands and voice dialing.
1. From Home screen, select Menu > Applications
( ).
2. Select Voice Commands ( ).
3. You can give a command by speaking over the
phone using your voice. You can perform the
voice actions like calling any of the contacts from
38
APPLICATIONS
( ) > Calculator ( ).
To enter the numbers, select the numeric keys.
To use mathematical operators, select the
respective operation key on the keypad.
Select = for the nal result.
2. Select Advanced panel for scientic calculations.
3. You can toggle between Basic panel and
Advanced panel.
SOUND RECORDER
You can record voice memos using the sound recorder.
To access the sound recorder:
From Home screen, select Menu > Applications
( ) > Sound Recorder ( ) .
To record an audio le, select Record ( ).
To stop the recording, select Stop ( ).
To pause the recording, select Pause ( ).
To save the voice memo, press left arrow key and
select Save.
To exit without saving, press left arrow key and
select Discard.
To play the recorded le instantly, press right
arrow key and select the le to be played. Press
the center key to play the voice memo.
Rename: Rename the existing le.
Share: You can share the recording via Bluetooth
or Messaging.
Delete: Deletes the selected item.
Select: Select a particular le.
Exit: Exits the Sound Recorder.
FILE EXPLORER
You can view/edit/delete/share the les stored in the
phone through File Explorer ( ).
To view the les, select Menu > Applications ( ) >
File Explorer ( ).
Select any folder and press Options key to view the
following options:
Recent: Displays the recent les captured or stored.
Share: Share the le or folder via Messaging/
Bluetooth.
Copy to: Copy the contents of the folder.
Properties: View the properties of the folder.
Select: Select a particular folder.
Exit: You can select Exit option for exiting from
File Explorer.
Downloads: Displays the different folder under
Downloads.
Share: Share the le or folder via Messaging/
Bluetooth.
Delete: Delete the existing folder.
Copy to: Copy the contents of the folder.
Move to: Move the contents of folder.
Rename: Rename the existing folder.
Properties: View the properties of the folder.
Select: Select a particular folder.
Sort by: You can sort the folder using Sort option.
Sorting options are: By Name, By Date Modied
and By Size.
New folder: You can create a new folder.
Exit: You can select Exit option for exiting from
File Explorer.
XP3900: Displays the different folder in the device
drive.
Search: Search for the le and folder.
Delete: Delete the existing folder.
Copy to: Copy the contents of the folder.
Move to: Move the contents of folder.
Rename: Rename the existing folder.
Properties: View the properties of the folder.
Select: Select a particular folder.
Sort by: You can sort the folder using Sort option.
Sorting options are: By Name, By Date
Modied and By Size.
New folder: You can create a new folder.
Exit: You can select Exit option for exiting from
File Explorer.
If SD card is inserted, all the les in the SD
card can be view/edit/delete/share from the
File Explorer.
FM RADIO
You can listen to the radio through FM radio. A wired
headset must be connected to enable FM radio.
1. To listen to the radio, select Menu > Applications
( ) > FM Radio ( ).
2. A pop-up message is displayed: Connect
Headset. Connect a wired Headset in the
alloted slot to enable FM Radio. FM radio icon is
displayed on the Notication bar.
3. Select Options > Auto Scan to scan all the
stations. Available channels are displayed.
4. Select Options > Setting and the following
options are displayed:
Regional Band
Audio Output Mode
Alternate Frequency
Revert to Factory Defaults
39
MUSIC
You can play music les and voice memos stored in your
phone using the music application.
From Home screen, select Menu > Applications ( )
> Music ( ).
Select Artists to view the music les sorted based
on the artists.
Select Albums to view the music les sorted based
on the albums.
Select Songs to view the complete list of songs
stored in your phone.
Select Playlists to access the default playlists in the
music folder.
Select Recently added playlist to view the music
les that are recently added to the music folder.
Select My recordings playlist to access all your
voice memo les.
CALENDAR
The Calendar helps you to set appointments, schedule
reminders and alerts and repeat them if required. You can
also view your saved tasks on a daily or weekly basis.
To access calendar:
1. From Home screen, select Menu > Calender ( ).
2. To change the calendar view, choose Month or
Agenda from Options menu.
3. Select Options key to view the list of the following
available options:
Today: Access current date events.
New event: New event can be added on selecting
this option.
Agenda: Select each agenda and to view the event
details.
Search: You can search for a particular event.
Delete Events: Select the event > Option key >
Done to delete the selected event. Select Select all
to delete all the events.
When you have an event the Delete event option is
enabled.
Settings:
Displays the General settings of the calendar.
Displays the Build version in About Calendar.
SIM TOOLKIT
SIM Toolkit is commonly known as STK, which enables
the SIM to initiate actions which can be used for various
value added services.
It displays the Operator specic services.
To access the SIM Toolkit,
1. From Home screen, select Menu > Applications
( ) > SIM Toolkit ( ).
2. It shows My number which is SIM card's
MSISDN. The number includes a country code
and National Destination Code which identies the
subscriber's operator.
3. It also displays the SIM provider and the
respective services details.
NOTE
You can create notes using Note app.
1. From Home screen, select Menu > Applications
( ) > Note ( ).
2. Press New to create new Note.
APPLICATIONS
40
SAFETY AND REGULATORY
INFORMATION
ENVIRONMENT WARNING
DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC
EQUIPMENT
The symbol of the crossed-out wheeled
bin indicates that this product, and any
enhancements marked with this symbol,
cannot be disposed as unsorted waste but
must be taken to separate collection at
their end-of-life.
DISPOSAL OF BATTERY
Please check local regulations for disposal of
batteries. The battery should never be placed
in municipal waste. Use a battery disposal
facility if available.
The device is designed with including but not limited
to the following specications for the environmental
conditions range:
Specication of the Pollution Degree: "2"
Specication of the Overvoltage Category: I
Specication for maximum use altitude: not more
than 5000m above sea level.
SAFETY WARNING
Please read and understand the following safety
guidelines before you use the phone. These
guidelines provide details to enable you to operate
your phone safely and conform to any legal
requirements regarding the use of cellular phones.
SAFETY AND REGULATORY INFORMATION
Do not use the phone at a refueling
point. Observe restrictions when using
radio equipment at fuel depots, chemical
plants or where blasting operations are in
progress.
Electrical interference may obstruct the
use of your phone. Observe restrictions
in hospitals and near medical equipment.
Switch off your cellular phone when in
an aircraft. Wireless phones can cause
interference or danger to an aircraft. In an
aircraft, the phone can be used in alarm
mode.
Do not expose the device to high
temperatures (in excess of 55°C /131°F).
Adhere to road safety laws. Do not hold/
use a phone while you are driving; nd a
safe place to stop rst. Use hands-free
microphone while you are driving.
Avoid using the phone in close proximity
to personal medical devices, such as
pacemakers and hearing aids.
Use only Sonim XP3900 approved
charging equipment to charge your
phone and avoid damage to your phone.
Ensure that only qualied personnel
install or repair your phone.
41
The Sonim XP3900 device
is waterproof and can be
submerged to 2 meters for 30
minutes.
Water droplets may condense
under the display cover if the
phone is immersed in water
with a signicant drop in
temperature. This does not
indicate water leakage and
the droplets will disappear
when the display reaches
room temperature.
The Sonim XP3900 is dust-
resistant, rugged and shock-
resistant. However, it is not
dust-proof or unbreakable if
subjected to overwhelming
impact. For best results and
long product life, one should
protect the Sonim XP3900
from salt water, dust and
strong impacts.
AVOID EXTREME TEMPERATURE
Leaving the device in hot or cold places, such as in a
closed car in summer or winter conditions, reduces the
capacity and lifetime of the battery. For the best results,
try to use the device between -20°C and +55°C (-4°F
and 131°F). A device with a hot or cold battery may
not work temporarily, even when the battery is fully
charged. Battery performance is particularly limited in
temperatures well below freezing.
PERSONAL MEDICAL DEVICES
Mobile phones may affect the operation of cardiac
pacemakers and other implanted equipment. Please
avoid placing the mobile phone over the pacemaker, for
example in your breast pocket. When using the mobile
phone, place it at the ear opposite the pacemaker. If a
minimum distance of 15 cm (6 inches) is kept between
the mobile phone and the pacemaker, the risk of
interference is limited. If you suspect that interference
is taking place, immediately turn off your mobile phone.
Contact your cardiologist for more information. For
other medical devices, consult your physician and the
manufacturer of the device. Comply with instructions to
switch off the device or deactivate the RF transmitter
when required, especially when posted in hospitals
and airplanes. Equipment used in these places may be
sensitive to radio waves emitted from the device and
adversely affect their operation. Also, observe restrictions
at gas stations or other areas with ammable atmosphere
or when close to electro-explosive devices.
CHILD SAFETY
Do not allow children to play with your mobile phone or
its accessories. Keep it out of their reach. They could hurt
themselves or others, or could accidentally damage the
mobile phone or accessories. Your mobile phone and
its accessories may contain small parts, which could be
detached and create a choking hazard.
EMERGENCY CALLS
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore
you should never rely solely upon any mobile phone for
essential communications (e.g. medical emergencies).
Emergency calls may not be possible in all areas, on all
cellular networks, or when certain network services and/
or mobile phone features are in use. Check with your
local service provider.
SAFETY AND REGULATORY INFORMATION
42
BATTERY USAGE
Your Sonim XP3plus phone comes with a removable
battery. For any battery related queries, contact Sonim
Support at 1-833-MY-SONIM (1-833-697-6646) or
Use only a Sonim XP3900 certied battery (BAT-
02300-01S supplied by TIANJIN LISHEN BATTERY
JOINT-STOCK CO., LTD) that is designed for this
phone model.
The use of other batteries may void the warranty
terms of your phone and cause damage.
It is recommended to protect the battery from
extreme temperature environments and moisture.
Please keep the battery out of the reach of children.
VERIFYING AND OPTIMIZING BATTERY USAGE
You can check the battery usage status and also close
some applications to save battery power. In the all
application screen, select Settings ( ) > Battery ( ).
The current battery level (charging or not charging) is
displayed in the middle of the screen just below the Date
information. Select Settings ( ) > Battery ( )to view
the discharge graph which shows the battery level over
time since you last charged the device, and how long you
have been running on battery power.
The list at the bottom of the screen shows the breakdown
of battery usage for individual apps and services. Select
any listed items for more details. The details screen for
some apps includes buttons that allow you to adjust
settings affecting power usage, or stop the application
completely.
If you stop some apps or services, your device
may not work correctly.
TIP TO EXTEND THE BATTERY LIFE
Follow these tips to extend your phone’s battery life.
If you are not using Wi-Fi, Bluetooth, or GPS, use
the Settings to turn them off. The GPS setting is
located in Settings > Location.
Set screen brightness to Low and set a shorter
Sleep timeout (15 seconds). The display settings
are located in Settings > Display.
If you are traveling and do not have access to
mobile data or Wi-Fi network, switch to Airplane
mode. Select Airplane mode from Quick Settings.
CHARGING THE BATTERY
The battery delivered with your mobile phone is not fully
charged. We recommend that you charge your mobile
for 2 hours before you use your mobile phone for the rst
time.
The ambient temperature during charging shall
be in the range 0°C to 45°C.
Only the power supplies with outputs meeting
the SELV requirements can be used for charging.
The maximum allowable input voltage for the
phone is 5V.
There is a risk of explosion while charging if the
battery has been replaced by an incorrect type.
If the battery is completely out of charge, it can
take several minutes for the charging icon to
appear when the charger is connected.
1. INSERT CHARGER
Insert the charger plug into a power outlet.
2. CONNECT TO THE PHONE
The charging port is located on the right side of
the phone. Open the port cover and insert the
charging connector to the charging port.
3. CHARGING
ANIMATION/ICON
If the battery is being
charged when the phone
is switched off, a battery
charging animation with
current battery level is
displayed.
If the battery is being
charged while the phone
is switched on, the
battery icon on the status
bar shows the animation
indicating that the battery
is being charged.
SAFETY AND REGULATORY INFORMATION
43
If the battery is being
charged while the
phone is switched on,
the battery icon on the
secondary display screen
shows the animation
indicating that the battery
is being charged.
After the battery is fully
charged the charging
animation stops and
you can disconnect the
charger from the phone.
A message is displayed
as Battery is full. Please
unplug the charger.
GUIDELINE FOR HEADPHONE AND
EARPHONE
To prevent possible hearing damage, please do not listen
at high volume levels for long periods.
SAFETY AND REGULATORY INFORMATION
44
SAFETY AND REGULATORY INFORMATION
HAC RATING
The FCC has created a rating system for cellular phones
regarding their HAC-related performance. This rating
helps consumers with hearing disabilities to nd phones
that work well with their hearing aid devices. The HAC
rating and measurement procedure are described in the
American National Standards Institute (ANSI C63.19-
2011) contains two rating standards: an “M” rating from
1 to 4 for hearing aids operating in microphone mode,
and a “T” rating from 1 to 4 for hearing aids operating in
telecoil mode. M-Rating stands for Microphone rating
and indicates the amount of reduction of RF interference
between the telephone and the hearing aid in acoustic
coupling mode (also called microphone mode). Phones
rated M3 or M4 meet FCC requirements and generate
less interference to hearing devices set in microphone
mode. T-Rating stands for telecoil rating and represents
inductive coupling with hearing aids that are operating
in telecoil mode. A telecoil is a small piece of tightly
wrapped wire, built into some hearing aids. While the
microphone of a hearing aid picks up all sounds, the
telecoil only picks up an electromagnetic signal from the
telephone. Thus, users of telecoil-equipped hearing aids
are able to communicate over the telephone without the
amplication of unwanted background noise.
Phones rated T3 or T4 meet FCC requirements and
generate less interference to hearing devices set in
telecoil mode. A combination of M-rating and T-rating
denes the nal HAC rating and is a deciding factor
in selecting cellular phones for people with hearing
problems. A HAC compliant phone could be rated:
M3/T3
M3/T4
M4/T3
M4/T4
Its resistance to interference. The best way to evaluate
the suitability of the phone is to try it with the intended
hearing aid device.
The model XP3900 have been tested for hearing aid
device compatibility and complies with the Federal
Communications Commission (FCC) requirements.
These devices are rated M4/T4.
RADIO FREQUENCY ENERGY
This device meets the government’s requirements for
exposure to radio waves.
This device is designed and manufactured not to exceed
the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission
of the U.S. Government.
The exposure standard for wireless device employs a
unit of measurement known as the Specic Absorption
Rate, or SAR. The SAR limit set by the FCC is 1.6W/
kg. *Tests for SAR are conducted using standard
operating positions accepted by the FCC with the device
transmitting at its highest certied power level in all tested
frequency bands. Although the SAR is determined at the
highest certied power level, the actual SAR level of the
device while operating can be well below the maximum
value. This is because the device is designed to operate
at multiple power levels so as to use only the poser
required to reach the network. In general, the closer you
are to a wireless base station antenna, the lower the
power output.
The highest SAR value for the model device XP3900
(Type number P14303 & P14403) as reported to the FCC:
When tested for use at the ear is 0.537 W/kg, and
When worn on the body, as described in this user
guide, is 0.837 W/kg (Body-worn measurements
differ among device models, depending upon
available accessories and FCC requirements.).
When device is set as Hotspot mode as described
in this user guide, is 1.057 W/kg. While there may
be differences between the SAR levels of various
devices and at various positions, they all meet the
government requirement.
When device is set as Simultaneous Transmission
mode, is 1.490 W/kg.
The FCC has granted an Equipment Authorization for
this model device with all reported SAR levels evaluated
as in compliance with the FCC RF exposure guidelines.
SAR information on this model device is on le with the
FCC and can be found under the Display Grant section
of www.fcc.gov/oet/ea/fccid after searching on FCC ID:
WYPP14303.
For body worn operation, this device has been tested
and meets the FCC RF exposure guidelines for use with
an accessory that contains no metal and be positioned
a minimum of 15 mm from the body. When the device is
set to hotspot mode, please use it at least 10 mm away
from your body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines. If you do
not use a body-worn accessory and are not holding the
device at the ear, position the handset a minimum of 0
cm from your body when the device is switched on.
45
SAFETY AND REGULATORY INFORMATION
FEDERAL COMMUNICATION COMMISSION
INTERFERENCE STATEMENT
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
This device may not cause harmful interference, and
This device must accept any interference received,
including interference that may cause undesired
operation.
This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
XP3900 MAXIMUM POWER TABLE
BANDS TUNE UP MAXIMUM
POWER (DBM)
GSM850 32
GSM1900 30
WCDMA Band II 23.5
WCDMA Band IV 23.5
WCDMA Band V 24.5
B2 24
B4 24
B5 24
BANDS TUNE UP MAXIMUM
POWER (DBM)
B7 23.5
B12 24
B13 24
B14 24
B25 24
B26 24
B30 24
B41 Power class3 23
B41 Power class2 26.5
B66 24
B71 24
Bluetooth v5.0 & EDR 6
Bluetooth v5.0 & LE 6
Wi-Fi 2.4G 802.11b 12.5
Wi-Fi 2.4G 802.11g 20.5
Wi-Fi 2.4G 802.11n 20
Wi-Fi 5.2G 802.11a 18.7
Wi-Fi 5.2G 802.11ac 18
Wi-Fi 5.2G 802.11n 18
Wi-Fi 5.3G 802.11a 20
Wi-Fi 5.3G 802.11ac 18
Wi-Fi 5.3G 802.11n 18
Wi-Fi 5.5G 802.11a 18.5
Wi-Fi 5.5G 802.11ac 18
Wi-Fi 5.5G 802.11n 18.5
Wi-Fi 5.8G 802.11a 16.7
Wi-Fi 5.8G 802.11ac 16.5
Wi-Fi 5.8G 802.11n 16
FCC COMPLIANCE STATEMENT
Any changes or modications not expressly
approved by the party responsible for compliance
could void the user‘s authority to operate the
equipment.
The antenna(s) used for this transmitter must not
be co-located or operating in conjunction with any
other antenna or transmitter.
46
The country code selection is for non-US model
only and is not available to all US model. Per FCC
regulation, all Wi-Fi product marketed in US must
xed to US operation channels only.
Operations in the 5.15-5.35GHz band are restricted
to indoor usage only.
ISED RF EXPOSURE STATEMENT (IC)
This EUT is compliance with SAR for general population/
uncontrolled exposure limits in IC RSS-102 and had been
tested in accordance with the measurement methods and
procedures specied in IEEE 1528 and IEC 62209. This
equipment should be installed and operated with minimum
distance 15 mm between the radiator and your body.
This device and its antenna(s) must not be co-located
or operating in conjunction with any other antenna or
transmitter.
Operations in the 5.15-5.25GHz band are restricted to indoor
usage only.
Ce dispositif a été testé pour la conformité avec les valeurs
SAR à un fonctionnement typique près du corps . Pour
assurer que les niveaux d'exposition aux radiofréquences
en deçà des niveaux testés, utiliser des accessoires avec
cet équipement pour maintenir une distance de séparation
minimale de 15 mm entre le corps de l'utilisateur et l'appareil.
Lorsque l'appareil est réglé sur le mode point chaud, veuillez
l'utiliser à au moins 10mm de votre corps. Ces accessoires
ne doivent pas contenir des composants métalliques. Il est
possible que les accessoires utilisés près du corps qui ne
répondent pas à ces exigences ne sont pas compatibles
avec les limites SAR et il est conseillé d'éviter de les utiliser.
This device complies with Industry Canada license-exempt
RSS standard(s).
Operation is subject to the following two
conditions:
1. This device may not cause interference.
2.
This device must accept any interference, including
interference that may cause undesired operation of
the device.
et appareil est conforme avec Industrie Canada RSS
exemptes de licence standard(s).
Son fonctionnement est soumis aux deux conditions
suivantes:
(1) cet appareil ne peut pas provoquer d'interférences, et
(2) cet appareil doit accepter toute interférence, y compris celles
pouvant causer un mauvais fonctionnement de l'appareil.
This Class B digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe B est conforme à la
norme NMB-003 du Canada.
SAFETY AND REGULATORY INFORMATION
47
HAZARDOUS LOCATION USAGE
HAZARDOUS LOCATION USAGE
WARNINGS
Determine by inspection that the following information is
made available to the user by one or more of:
1. Printed on the label for the battery.
2. Printed on the label for the host device.
3. Printed in the owner's manual.
4. Posted in a help le or Internet website.
Do not disassemble or open crush, bend or
deform, puncture or shred.
Do not modify or re manufacture, attempt to
insert foreign objects into the battery, immerse
or expose to water or other liquids, expose to
re, explosion or other hazard.
Only use the battery with a charging system
that has been qualied by the system per CTIA
Certication Requirements for Battery System
Compliant to IEEE 1725. Use of an unqualied
battery or charger may present a risk of re,
explosion, leakage or other hazard.
Do not short circuit a battery or allow metallic
conductive objects to contact battery terminals.
Promptly dispose of used batteries in
accordance with local regulations.
Battery usage by children should be supervised.
Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, and the user suspects damage,
take it to a service center for inspection.
Improper battery use may result in a re,
explosion or other hazard.
IT IS NOT ALLOWED TO CONNECT ANY
EXTERNAL DEVICES TO ALL PORTS/ INTERFACE
(USB) IN A HAZARDOUS AREA.
ONLY THE POWER SUPPLIES WITH OUTPUTS
MEET THE SELV REQUIREMENTS CAN BE USED
FOR CHARGING. THE MAXIMUM ALLOWABLE
INPUT VOLTAGE FOR THE PHONE IS 5V.
DO NOT USE THE NON-LPS ADAPTER TO
CHARGE THE DEVICE. IT MAY CAUSE A FIRE.
EXPLOSION HAZARD - THE BATTERY ONLY
CAN BE CHARGED or CHANGED IN NON-
HAZARDOUS LOCATION.
RISQUE D’EXPLOSION - LES PILE DOIVENT
ETRE REMPLACEES OU CHARGE DANS NON-
DANGEREUX EMPLACEMENT.
DO NOT CONNECT OR DISCONNECT THROUGH
USB PORT WHEN ENERGIZED, UNLESS THE
LOCATION IS KNOWN TO BE NON-HAZARDOUS.
DO NOT OPEN THE BATTERY COVER DOOR IN
HAZARDOUS LOCATIONS.
THE TORQUE FORCE OF BATTERY COVER
SCREW is 1N.m.
CERTIFICATION
cCSAus
CSA Certicate No. 80091175
Class I, Division 2, Groups A, B, C and D,
T4
Class II, Division 2, Groups F and G, T4
Class III, Division 2
CSA C22.2 No. 62368-1-19
ANSI/UL 62368-1, 3
rd
Edition
48
A
Alarm 37
Alerts 32
Applications 37
B
Backup 37
Browser 35
C
Call Settings 30
Contacts 28
D
Date & Time 26
E
Export 28
F
FCC 45
File Explorer 39
Flash 36
Flip
Close
Open 10, 11
Forget Network 15
H
HAC 44
Hazardous 46
Hazardous Location 46
I
Import 28
ISED RF Exposure Statement 45
K
Keyboard Dictionaries 34
L
Location 20, 21, 22
M
Memory
App usage 32, 33
Messages 32
Missed Events 14
Modify Network 15
N
Notication 22
P
Phone Specications 6
Q
Quick Settings 14
R
Restore 37
S
SAR 44
Scout 34
Search 13
Setup Wizard 34
SIP 30
Sound Recorder 38
Speed Dial 30
Storage
Internal Share 32
Support 34
T
Text Entry 12
U
Utilities 34
V
Voice Commands 37
W
Wi-Fi 15
INDEX
INDEX
49
X
XP3plus 6
Z
Zoom in 36
Zoom out 36
INDEX