EMC
®
ApplicationXtender
®
Version8.1
ReleaseNotes
EMCCorporation
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TableofContents
Revisionhistory..................................................................................................................5
Chapter1ProductDescription....................................................................................7
Chapter2NewandChangedFeatures........................................................................9
ApplicationXtenderAdministratornewfeatures................................................9
ApplicationXtenderWebAccessnewfeatures....................................................10
ApplicationXtenderRESTServicesnewfeatures.................................................11
ApplicationXtenderImageCapturenewfeatures................................................11
ApplicationXtenderWorkowManagernewFeatures........................................12
ApplicationXtenderDocumentManagernewfeatures........................................12
NativesupportforlesinPNGformat...............................................................13
Adminqueueselectionconguration.................................................................13
Localization.....................................................................................................13
Chapter3FixedIssues................................................................................................15
ApplicationXtender..........................................................................................15
ApplicationXtenderWebAccess........................................................................17
ApplicationXtenderReportsManagement..........................................................20
ApplicationXtenderImageCapture...................................................................20
ApplicationXtenderWorkowManager.............................................................20
Chapter4KnownIssuesandLimitations....................................................................23
ApplicationXtender..........................................................................................23
ApplicationXtenderWebAccess........................................................................25
ApplicationXtenderReportsManagement..........................................................29
ApplicationXtenderWorkowManager.............................................................29
Third-partyproducts........................................................................................30
Localization.....................................................................................................30
Chapter5EnvironmentandSystemRequirements.....................................................33
Hardwarerequirements....................................................................................33
LicenseServer..............................................................................................33
WebAccess..................................................................................................34
RenderingServer..........................................................................................34
WebServices................................................................................................35
ReportsManagement....................................................................................35
xPloreFull-TextEngine.................................................................................35
Administrator..............................................................................................36
AllotherApplicationXtenderservers.............................................................36
3
TableofContents
OperatingSystemsupport................................................................................36
Browsersupport...............................................................................................37
Databasesupport.............................................................................................37
Databasedriversupport................................................................................38
Third-partycomponentsupport........................................................................38
Distributedthird-partycomponents..............................................................39
Testedthird-partycomponents......................................................................40
Interoperability............................................................................................41
Licensingandversioncompatibility...................................................................42
Preservingexistinglicensegroups.................................................................42
Chapter6InstallationandUpgrade.............................................................................45
Chapter7AdditionalResources..................................................................................47
DocumentationandSupport.............................................................................47
EMCOnlineCommunities................................................................................47
ProvidingFeedback..........................................................................................47
DocumentationFeedback..............................................................................47
ProductEnhancementRequests.....................................................................48
4
Revisionhistory
RevisiondateDescription
July2016
•LocalizationfeaturesinLocalization,page13section.
•AdditionalnewfeaturessupportedinApplicationXtenderWorkow
ManagernewFeatures,page12section.
•LocalizationrelatedLocalization,page30knownissues.
June2016Initialpublication.
5
Revisionhistory
6
Chapter1
ProductDescription
EMCApplicationXtenderstores,organizes,andmanagesdocuments,les,andotherbusiness-critical
information,andprovidesfast,security-controlledaccesstoinformationfromMicrosoftWindows
orweb-basedclients.ApplicationXtenderintegratesdocumentimaging,reportsmanagementsuch
asEnterpriseReportsManagement,workow,anddocumentmanagementserviceswithinan
easy-to-useWindowssystem.
7
ProductDescription
8
Chapter2
NewandChangedFeatures
Thischapterhighlightsthemajorfunctionalitychangesincludedinthisrelease.Refertotheproduct
documentationforcompleteinformationaboutthesefeatures.
ApplicationXtenderAdministratornewfeatures
ThisreleaseintroducesthefollowingnewfeaturesforApplicationXtenderAdministrator:
•EnablesDocumentLevelSecurity(DLS)groupstoviewdocumentsthathaveablankvalueby
usingtheAccessiblesecuritytype
•Providesacomprehensivereportofprivilegesassignedtoauserbygrouporbyapplication
•AllowstoaddActiveDirectoryusersintoCMgroupwhenconguringDLS
•IntroducesasecurityoptionSubmittoWorkowtoenableordisableusertosubmittoworkow
•Allowstosearchforusersorgroupseasilytomodifytheminsteadofmultiplecollapseand
expandoperations
•ProvidesanewglobalUserDenedList(UDL)thatcanbesharedamongapplications
•Providestheoptiontogenerateanauditeventreport
•Enablesthesetpasswordpolicy
•PromptstheSYSOPusertochangepasswordwhenpasswordisdifferentamongdatasources
•Enablestocongurethequeueforapplication(full-textandOCR)
•EnablespaginationinUDLmanagementpage
•Enablestocancelcheckoutadocument
•EnablestoenumeratethedatabaseserverswhenconguringADO.NETprovider
•AllowsmixedCMorWindowsSecurityusersinthesamedatasource
9
NewandChangedFeatures
ApplicationXtenderWebAccessnewfeatures
ThisreleaseintroducesthefollowingnewfeaturesforApplicationXtenderWebAccess:
•Provideskeyboardshortcutstoenableuserstoperformoperationswithoutamousedevice
•EnablesuserstosavetheDocumentViewercongurationwhenviewingsubsequentdocuments
•Highlightsfull-textsearchresultsinopendocumentsinDocumentViewer
•ProvidesazoomslidertospecifythezoompercentageinDocumentViewer
•SupportsdragginganddroppingelectroniccontentfromthedesktopintoApplicationXtender
WebAccesstoappendtobatchesanddocuments,andtocreatenewdocuments
•Enablesopeningabatchinaseparatewindow
•Providesfunctionstomanipulatedocumentandbatchpagesinthethumbnailviewmore
efciently
•Supportsnewqueryexpressions(WithinandOlderThan)forthedateandtimestampelds
•EnablesuserstosavemailtoclientasMSGorEMLformatandinthisemailmode,usercan
downloadthegeneratedemailmessagewithoutsendingthemimmediately
•RendersdocumentsasPDFlesinanewbrowsertaborwindowfromwhichtoprintthe
documents
•Supportsdocumentretentionandretentionholdfunctionality,aswellasaretention
administrationwizard
•Supportsdocumentquerybyretentionstatus
•ProvidesanefcientwaytohandlealargeUserDenedList(UDL)
•IdentieseachdocumentindexbyindexIDiftheMultipleindexesreferencingasingle
documentoptionisenabled
•Enablesuserstoaddmultiplepageswhenaddinganewpageversion
•Displaysthetimestampeldusingthelocaltimezone
•ApplicationXtenderdocumentintegritycheckfeatureisadded.Tochangethedefaultbehavior
ofApplicationXtenderWebAccess,addanewcongurationcalledDocCheckOptionin
web.config.
Assignoneofthefollowingvalues:
—0:Doesnotskipdocumentintegritycheckandpromptsuserbeforex(thedefaultbehavior)
—1:Doesnotskipdocumentintegritycheckandautomaticallyxeswithoutpromptinguser
—2:Skipsdocumentintegritycheck
10
NewandChangedFeatures
ApplicationXtenderRESTServicesnew
features
ThisreleaseintroducesthefollowingnewfeaturesforApplicationXtenderRESTServices:
•Providesnewresourcesfor:
—Thumbnail
—Create(post)newdocument
—Cross-ApplicationQuery(CAQ)
—OpenDocumentManagementAPI(ODMA)elds
—Autoindex
—Selectindex
—UserDenedList(UDL)
—Conguration
—Applicationeld’sprimitivetypeandnativevalue
ApplicationXtenderImageCapturenew
features
ThisreleaseintroducesthefollowingnewfeaturesforApplicationXtenderImageCapture:
•Enablesuserstorescananimagetoreplaceacurrentscannedimage
•Supportsbothauto-scanandsingle-scanmode
•ScanscolorimagesintoaJPEGformat
•Resumesuploadingabatchforscannedimages
•Enablesparallelscanningoperationswhenuploadingtobatch
11
NewandChangedFeatures
ApplicationXtenderWorkowManagernew
Features
ThisreleaseintroducesthefollowingnewfeaturesforApplicationXtenderWorkowManager:
•IntegratedwithWonderwareSkelta2014R2
•IntroducedHTML5formfromthisreleaseonwards
—WheneveryouupgradefromprevisionversionsofWorkowManager,alltheversionscreated
byusingpreviousversionremainsinASP.NETforms.Onlythenewlycreatedformswill
beinHTML5form.
—ProvisiontoconvertlegacyASP.NETformtoHTML5byusingRegenerateAXForm
•SendsemailnoticationtoadministratorifEDBfailstoraiseeventstoWIM
—AnerroroccurswhileraisinganEDBevent–EDBsendserrornoticationtoAdministrator
—NoservicetosubscribeEDBevents–EDBsendswarningnoticationtoAdministratorat
every30minutesinterval.
•AllowsavaluelistforWaitforAXdocumentWorkowactivity:Supportedtypesare:String,
Currency,Decimal,Integer,andCustomFieldType.
•SupportsAXWebServiceSessionPoolinWorkowEnginetoimproveperformance:Supports
creationofmultipleAXWebServicesessions
•Providessubmitworkowpermission
—AllowstocongureSubmitWorkowpermissioninApplicationXtenderAdministratorfor
certainusersorgroups.AusercansubmitworkowmanuallyfromApplicationXtender
clientsonlywhenthepermissionisgranted.
ApplicationXtenderDocumentManagernew
features
ThisreleaseintroducesthefollowingnewfeatureforApplicationXtenderDocumentManager:
•ApplicationXtenderdocumentintegritycheckfeatureisadded.Tochangethedefaultbehavior
ofApplicationXtenderDocumentManager,createaDWORDvaluecalledDocCheckOption
underHKEY_LOCAL_MACHINE\Software\XtenderSolutions\ApplicationXtender(on
x86machines)orHKEY_LOCAL_MACHINE\Software\Wow6432Node\XtenderSolutions
\ApplicationXtender(onx64machines).
12
NewandChangedFeatures
Assignoneofthefollowingvalues:
—0:Doesnotskipdocumentintegritycheckandpromptsuserbeforex(thedefaultbehavior)
—1:Doesnotskipdocumentintegritycheckandautomaticallyxeswithoutpromptinguser
—2:Skipsdocumentintegritycheck
NativesupportforlesinPNGformat
ApplicationXtendernowsupportslesinthePNGformatasimagelesinApplicationXtenderWeb
Access,WebServices,andRESTServices.AlltheApplicationXtendercomponentscanimportthe
PNGlesasimagelesandalsoallowstheannotationandredactionoperations.
Adminqueueselectionconguration
AlltheFull-Text/OCRqueueselectionrelatedUIandfunctionalityismovedfromApplicationXtender
WebAccesstoApplicationXtenderAdministrator.OncetheFull-TextorOCRjobsissubmitted,
ApplicationXtenderWebAccessservergetsthepresetqueuebasedontheApplicationXtender
applicationused.IftheadministratordoesnotcongureaqueuefortheApplicationXtender
application,ApplicationXtenderWebAccessusestherstqueue.ForApplicationXtenderWeb
ServiceandRESTService,evenifyouhaveprovidedqueuenameasparameters,theyareobsolete.
Localization
Thefollowingarethesupportedlanguages:
•TheApplicationXtenderWebAccess:SupportsGerman,EuropeanFrench,SimpliedChinese,
Italian,EuropeanSpanish,andBrazilianPortuguese.
•TheApplicationXtenderAdmin:SupportsSimpliedChineselanguage.
Thefollowingarethecomponentsthatarelocalized:
•TheApplicationXtenderWebAccessislocalizedintoGerman,EuropeanFrench,Simplied
Chinese,Italian,EuropeanSpanish,andBrazilianPortuguese.
•TheApplicationXtenderAdminislocalizedintoSimpliedChineselanguage.
13
NewandChangedFeatures
14
Chapter3
FixedIssues
Thischapteridentiesissuesthathavebeenresolvedinthisrelease.
ApplicationXtender
IssueIDDescription
AX-5775UnabletoscancompressedlesusingTwaindriverinAXConnector.
AX-5744UnabletoseetheapplicationlistintheAX8WebAdministratorduetoDLS
valuecan’tbeloadedfromdatabase.
AX-5714CreateOnpropertycannotbesavedfornewlyimporteddocuments.
AX-5686NewmethodCheckBlankPage()isaddedtotheAXViewerautomationAPI.
AX-5654ApplicationthatusesAX7.0SDKwillhangwhenitisclosed.
AX-5639SelectingsomeTWAINscannerdriversmaycausecrashinaCitrix
environment.
AX-5627IndexImageImportdoesnotsubmitdocumentstofull-textasecondtimeif
theMergeDataoptionischecked.
AX-5608TheDocMetaDataXMLforanOnModiedworkowcontainsamisspelled
wordfororiginal.
AX-5602UnabletosearchonmixedcasevaluesinaUDLeldthatarereleasedfrom
KofaxCapturewhenusingOracledatabase.
AX-5573Thereisnowarningmessagewhendeletingaeld.
AX-5570IssueswithimportingusersandgroupsfromaverylargeActiveDirectory.
AX-5555UserhasonlyUserSecurityMaintenancepermissioncannotmodifyusers.
AX-5534RevisioninAXOdoesnotworkproperlywhenusingWebService8.0.
AX-5525UnabletoinstallImageCaptureduetoRestServicesURL50-characterlimit.
AX-5512Multi-pagesecuredPDFleisimportedintoDocumentManagerasseparate
pagesinsteadofsub-pages.
AX-5509Certainoperationsareslowbecausedatabasequerieswithparameter
bindingarenotoptimized.
15
FixedIssues
IssueIDDescription
AX-5472EnablingAllowDocumentAdditionswhileImportinginIndexImage
Importcausesdocumentsnottobesubmittedtofull-text.
AX-5468Unabletocreateaeldwithaleadingunderscore(_)inAX8Administrator.
AX-5454WebServiceclientdoesnotpopulatethekeyreferenceindexcorrectly.
AX-5451Certainmulti-pagePDFlesareimportedasadocumentwithmultiple
pagesandduplicatesub-pages.
AX-5446ThersttimeanADuserlogsintoDocumentManagerbasedonitsAD
groupprivileges,itiscreatedas"(domain)\"inApplicationGenerator.
AX-5436Ifatertiaryenvironmentisinplace,LsClientstillcallstheprimarylicense
serverevenifitisdown.
AX-5420DragginganddroppingaleintoDocumentManageronWindows8or
WindowsServer2012causesanextraemptydocumentbeingcreated.
AX-5372UnabletoscanusingTWAINdriverinaCitrixenvironment.
AX-5131SlowperformancewhenAXConnectorisexecutingaquerythathasmany
indexelds.
AX-5092AXConnectorcannotusefull-textevenifxPloreFull-Textengineislicensed.
AX-5085RumbaemulatorsessionnameislostwhenAXConnectorconguration
issaved.
AX-5046ThesavedwidthandheightinViewproperty.xmlissometimesrestored
whenAXConnectordisplaysinlargesize.
AX-4963TheFormOverlayoptionisalwaysgrayedoutevenifthedocumenthas
FormOverlay.
AX-4923DrawingtheOCRzonefromrighttoleftordowntoupisnotsupportedin
thecapturecongurationofOCRImportFile.
AX-4892AXConnectorInspectordoesn’tsupportiframe.
AX-4890AddafeaturetocreateauniqueindexIDindatabaseforeachofthemultiple
indexesthatreferenceasingledocument.
AX-4887UnabletoimportcertainPDFlesusingAXConnector.
AX-4813UnabletoconguredocumentIDsortorderwhensubmittingfull-textjob
viaFull-TextIndexWizard.
AX-4811SetVeritytoxPloremigrationjobswithalowpriority.
AX-4103ErroroccurswhenyouchangeatexteldintoadateeldfromAX
AdministratorinAXConnector.Asettingincongurationlecalled
ShowTextValueInResultSetneedstobesettotrueforthequerytoreturn
results.
AX-4030Whenadocumentcontainsmorepagesthanthemaximumsizesetin
xPlore,therequestmayfail.IndexAgentlogshowsResponseID
[PrimaryDsearch$xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx]is
notintheTrackingDatabase.
16
FixedIssues
IssueIDDescription
AX-3821Received"Applicationvalidationdidnotsucceed.Unabletocontinue."
errormessageduringdeploymentofAXConnectorafterhotxAX-3215
wasinstalled.
AX-3213MultipageTIFFles,convertedfromSubPagestoPages,aredisplayedas
grayimagesinAXConnectorWPFViewer.
AX-2840LoginwindowcutsofftextiflargerDPIisset.
AX-1567AXCscreenscrapecan’tcapturecontentfromimagewithblackbackground.
WX-6724TheuserprivilegesinheritedfromtheNTgroupsdonotapplytothe
ApplicationXtenderAdministratorwebsite.
WX-6720InApplicationXtenderAdministrator,whenyoutrytoimportseveral
domainusersfromthesamedomaingroup,theselecteddomaingroupis
imported.However,anotherdomaingroupBUILTINisalsoimported.
WX-6712Thedatabaseisupdatedcorrectly,butwhencreatinganewuserin
ApplicationXtenderAdministrator,thegroupinformationiscachedandthe
userinterfaceisnotupdated.
WX-6689Whenyousaveanon-numberintoaeldinApplicationXtender
Administrator,anerroroccurs.Thisisalimitation.
WX-6665Whencreatinganewuserbyusingtheinvalidcharactersforwardslash(/)
andbackwardslash(\),ApplicationXtenderAdministratordoesnotdisplay
anerror.
WX-6526InApplicationXtenderAdministrator,whenyouconguremultipledata
sourcesandoneormoreofthedatasourcesarenotavailable,allofthe
operationsarenotavailable.
WX-6490UnabletoaddneweldstoaSoftwareRetentionManagementapplication
inApplicationXtenderAdministratorifthedatasourceisusingOracle
database.
ApplicationXtenderWebAccess
IssueIDDescription
WX-8099Audittraildoesnotlogdisplayinformationintheae_audittablewhenuser
viewsdocumentsinWebAccess.
WX-8086BatcheslinkrelationwasbrokenbyRubberstampinRESTServices.
WX-8075AnnotationpositionisincorrectonimagePDF.
WX-8055ADusercannotloginwhenitsADGrouplistcontainsADGroupswhichthe
AXWebGlobalImpersonationaccounthasnoaccesspermission.
WX-7864ApplicationthatusesAX7.0SDKwillhangwhenitisclosed.
WX-7829Unabletoquerydocumentwiththevalue999999999.99ifmaximumlength
allowedleftofthedecimalis9digits.
17
FixedIssues
IssueIDDescription
WX-7728CannotprintwithformoverlaysinWebAccess.
WX-7715SynchronousimagerenderingjobfailsoccasionallywhenRenderPageVersion
methodiscalledafterupgradingtoWebServices8.0.
WX-7709UsercannotuploadanemptyOCRleviaRESTServices.
WX-7700Disabledautoresumecheckoutondocumentscurrentlycheckedoutto
avoidconfusion.
WX-7677Unabletoreorderpageswhentheuserdoesnothave"DeletePage"
permission.
WX-7668AXWebServicesfailedtouploadnewdocumentintoCernerOIFstorage.
WX-7603UnabletoprintcertainMicrosoftWord97-2003documents.
WX-7582TheShow/HideAnnotationsfunctionalitydoesnotworkproperlyfor
annotationsandrubberstamps.
WX-7559NTUsercannotautologinviaWebServices.
WX-7556NTUsercannotautologinviaRESTServices.
WX-7552CannotuploadOCRleto’WorkingCopy’documentviaRESTServices.
WX-7550FailedtoopenimagePDFwithannotation.
WX-7431AfterrenderingaPDFlewithannotationstoaJPEGleusingREST
Servicesandre-importingintoAX,theannotationsareskewedandoffset.
WX-7428ExistingtextrubberstampsdonotdisplaycorrectlyinWebAccess8.0ifit
contains%crlf%insteadof%CRLF%.
WX-7420UnabletosearchUDLeldwhenacommaisusedintheUDLindexvalue.
WX-7418NTUsercannotautologintoWebAccess.
WX-7411Highlighterannotationisopaqueindocumentviewer.
WX-7404UserwithoutadministratorpermissioncanmakechangestoAutoIndex
Options.
WX-7401HighlightedannotationsrenderedviaAxDocRenderJobdisplayveryopaque
insteadoftransparent.
WX-7398UnabletovieworimportlargePDFlesinWebAccess.
WX-7379"HideApplicationList"doesn’tworkinCDKURL.
WX-7274Certainmulti-pageTIFFlestakealongtimetoprint.
WX-7237OCRDataisnotrenderedoutasutf-8textinRestAPI.
WX-7234CertainPDFlescannotbedisplayedinWebAccess.
WX-7231UnabletoloadadministratorsiteonWindows2008SP2x64Standard
Edition.
WX-7219TheimagequalityforcertainleshasdegradedinWX8.0comparedto6.52.
WX-7162CannotselectrubberstampsafteraddinganewGIFto’_RSTAMP’
application.
18
FixedIssues
IssueIDDescription
WX-7123SinglequeryresultfromiSubmitQuerydoesnotautomaticallydisplayeven
whenitissettobetheexpectedbehaviorforWebAccess.
WX-7120Addrenderingoutputoptionssodocumentswithannotationsand/or
reactionsarenotrenderedasimagesonly.
WX-7112UnabletoviewformoverlaysinWebAccessafterupgradingto8.0.
WX-7109Afterchangingdocumentwritepatchin6.5SP2AppGenandthenupgrading
to8.0resultsindocumentsresidingontheoldpathcanonlybeopenedin
AXDesktopbutnotinWebAccess.
WX-7084RESTServicescannotrenderCOLDimages.
WX-7002FilesizeislargewhenexportingimagestoPDFviaWebServices.
WX-6957UnabletovieworimportdocumentsinWebAccessafterupgradingto8.0
ifOCRwritepathisempty.
WX-6868CannotgetworkingcopydocumentIDfromtheoriginaldocumentresource.
WX-6852Unabletoemailtoanaddressthatcontainsahypheninthedomainname.
WX-6822ApplicationcannotbeaccessedviaRESTAPIifitsnamestartswith
underscore.
WX-6819WebAccessdoesnotfunctionwhenmappinganexternalIPandporttoan
internalIP.
WX-6813AX8AdministratordoesnothonorAELogintableaccountstatusof
SuspendedorDisabled.
WX-6805ADusersthatwereimportedviagroupwith"ImportUser"optionselected
areunabletologintoWebAccess.
WX-6802TheclientcannotcallDocPageVersionresource’sPUTactiontoupdate
annotationleinRESTServices.
WX-6799CheckedindocumentreturnswrongDocID.
WX-6729Whenawebpageisopenedfromanemaillinkinapopupwindow,the
automaticlogoutsettingisignored.
WX-6669Followingaretheknownissueswithdocumentretentionin
ApplicationXtenderWebAccess8.0:
•Unabletomanagetheretentionexpireddocuments.
•Unabletoextendretentionperiodofadocument,placeandremove
retentionholdondocument,andexecutequerywithdocumentretention
status.
WX-6616Unabletoprintdocumentswithmorethan1000pages.Thisisalimitation.
WX-6075Whenyouemailadocumentwithmultipleindexes,thedocumentis
deliveredwithrstindexvaluesonly.
WX-5669Unabletodouble-clickandselectapathwhilecreatinganapplication.
WX-5625Selectedemailaddressesareclearedwhenyounavigatefromonepageto
another.
19
FixedIssues
IssueIDDescription
WX-5567Textdocumentisprintedwithincorrectstyles.
WX-5329UnabletoprintaHTMLdocument.
WX-5248Whenyourunafull-textqueryandopenadocumentfromtheresultspage,
thedocumentopensasanimageinsteadoftext.
WX-5047PrintoptionsarenotsavedproperlyinWebAccessUserSettings.
WX-4645Importedmailaddressesinformationarenotdisplayedontheclientwithout
resettingIIS.Thisisalimitation.
WX-2731Thefull-textsearchdoesnotworkifthecaseoftheusernameconguredin
ApplicationXtenderAdministratorforOracledoesnotmatchthecaseofthe
usernameintheOracledatabase.
ApplicationXtenderReportsManagement
IssueIDDescription
ERMX-419Certainimage-onlyPDFlefailstobeprocessedinReportsManagement.
ERMX-406ReportsManagementdoesnotpreventfailedcallstoOIFfromsavingthe
documentindexes.
ApplicationXtenderImageCapture
IssueIDDescription
SX-242WhenyoulogintoApplicationXtenderImageCapturewithoutthe
BatchScanprivilegeandtrytoclickCreatebatch/Appendbatch,
ApplicationXtenderImageCapturedoesnotdisplayanerrorinformingthat
youdonothavetheBatchScanprivilege.
SX-234ApplicationXtenderImageCapturedisplaystheSwitchUseroptioninstead
oftheusernameoftheuser.
ApplicationXtenderWorkowManager
IssueIDDescription
WFX-1165UnabletoupdatedocumentindexinWFMafteraddingneweldand
reordertheeldinAX.
WFX-1089CannotcreateanewAXFormintheEnterpriseConsolewhenaeldstarts
withanunderscore
20
FixedIssues
IssueIDDescription
WFX-1065ImprovementtoWorkowManagerperformance.
WFX-1046SnapshotdoesnotalwayscapturesuccessfullywhentheForm’sstyle
changes.
WFX-1043CurrencyvaluepassedtotheworkowviaWebAccessstripscurrency
symbol"$"or"-$".
WFX-1040Changedefaultvalueof"RefreshDocumentIndex"to"No".
WFX-1037"ErroratrefreshmetadatawhenexecutingInvokeForm."isdisplayedafter
openingaworkitem.
WFX-1018Formsnapshotissometimesblank.
WFX-1012PublishingAXXMLvariablestov2ofamapaddsittov1,deletingitfrom
v1doesn’tremovefromv2.
WFX-1006PublishXMLactivityfailedforthefollowingerror:Concurrentrequestfor
thesameusersessionisprohibited.
WFX-1003Upgrade32bitWorkowManagerfrom6.52to7.0SP1promptserror.
WFX-996DuplicateWorkows,Jobsareaddedtoalluser’sinboxesacrossmultiple
mapsandrepositories。
WFX-629Queuesarenotsortingalphabetically.
WFX-602WorkowItemsareprocessingslowaftersubmittingwithanestimated15
secondtimebeforeloadingnextworkitem.
21
FixedIssues
22
Chapter4
KnownIssuesandLimitations
Thischapteridentiesknownproductissuesandlimitationsthatmayaffectyouruseoftheproduct.
ApplicationXtender
IssueIDDescription
AX-5846ApplicationXtenderConnectorinstallationclientdoesnotpromptyouto
installMicrosoft.NETFramework4.5.
AX-5830Whenyouperformthereplacementoperationofapagecontainingmultiple
les,onlytherstleisaddedtoApplicationXtenderConnectorandthe
remaininglesareignored.
AX-5782ApplicationXtenderConnectorintegrationtoolsontheclientmachinesare
notupgradedautomatically.
Workaround:Uninstallthelegacyintegrationtoolsmanuallyandthen
upgrade.
AX-5545Whenyouclickthecalendaricontoselectadateforcreatingnewquery
withinanapplicationonMicrosoftWindows2008orMicrosoftWindows
Server2008R2operatingsystems,itresultsinanexception.Thisisa
Microsoftlimitation.
AX-5520ApplicationXtenderConnectordoesnotsupportAdobeDocumentCloud.
AX-5365WhenyouimportPDFles,ApplicationXtenderDesktopcrashesattimes.
ThisisbecausesomePDFleswithmaskedimagesarenotsupportedby
thePDFlibrary.ThisisaPDFlibrarylimitation.
AX-4272SettingupApplicationXtenderforMySQLfails.
Workaround:ApplicationXtender64-bitand32-bitapplicationsneedto
sharethesameconnectionstring.Theclientmustcongurethesame
connectionstringwiththesamenameforboththe64-bitand32-bitODBC
drivers.
AX-4055WhenyouattempttoOCRexportanOCRedPDFdocument,theexport
ledoesnotsuccessfullysavetothedestinationlocation.Anerrorisnot
returned,noristheexportlecreated.
23
KnownIssuesandLimitations
IssueIDDescription
AX-4053MultipleFileAccessManagerservicecanberegisteredinApplicationXtender
Administrator.However,onlyoneFileAccessManagerservicecanberun
atatime.TryingtostartthesecondFileAccessManagerserviceresults
inaneventlogerror.
AX-3114YoucannotselectmultipledatasourcesinApplicationXtenderIndexAgent.
TheEMCApplicationXtenderIndexAgentAdministrationGuideprovidesmore
informationaboutselectingdatasources.
AX-987SwitchingandresizingwindowduringWindowsApplicationcapture
methodmayresultinthecursorchangingtoabullseye.
AX-981DeploymentManagerUIisnotlockedwhenpackageispublishing.
AX-977TheMicrosoftWindowsApplicationcapturemethoddoesnotsupport
AdobeReader.
AX-975Afterthesessionexpires,loginfromtheindexingpageisnotallowed.
AX-973Whenthereisonlyonecollection,theCollectionNumbershouldbeassumed
tobe1.
AX-971WhenconguringtheWebBrowsercapturemethod,ApplicationXtender
ConnectorworksonlyintheactivetabofMicrosoftInternetExplorer.
AX-959TheApplicationXtenderConnectorcongurationleisalwayssavedas
AXConnectorShell.xml.
AX-957UnabletoimportaprintlewhenApplicationXtenderConnectorisclosed.
AX-953TheADFscanningcapabilityisnotavailablewhenusingWIAdriver.
AX-951TheWIAscanningduplexoptiondoesnotwork.
AX-949Unabletoaddmultipleindexesforamulti-indexapplication.
AX-17IfyouareusingeCopyShareScanOPaswellasEventDispatchBroker
(EDB),documentimagesthatwereproducedbyusingShareScanOPmay
notbereleasedintoApplicationXtender.Whenthisoccurs,noentriesare
madeinEDB/EventProleManager.
Workaround:DisableEventDispatchBrokerinApplicationXtender
AdministratorbeforereleasingShareScanimagestoApplicationXtender.
WX-8265Theuser<All>cannotbeaddedtotheannotationgroupin
ApplicationXtenderAdministrator.
WX-7606Unabletoenumeratetheserverinthedomainmachinewhenyouaddadata
sourceorcongurerenderingserverinApplicationXtenderAdministrator.
ThisisaMicrosoftlimitation.
WX-7254ThevalueoftheTIMESTAMPeldinDocumentLevelSecurityisnot
convertedtothecorrectformatinApplicationXtenderAdministrator.
24
KnownIssuesandLimitations
IssueIDDescription
WX-7128IftheparentwebsiterequiresSSLandifyoudeselecttheRequireSSLoption
wheninstallingApplicationXtenderAdministratororWebAccess,thesites
installedarestillsettorequireSSL.
WX-3557InApplicationXtenderAdministrator,whenyoumodifyinformationinone
nodeandswitchtoanothernodewithoutsavingtheinformation,youare
notpromptedeithertosavetheinformationortoconrmthenavigation.
ApplicationXtenderWebAccess
IssueIDDescription
WX-8104Annotationpositionsaredifferentinimageformoverlay ,textformoverlay,
andprintpages.
WX-8095Whenyoumodifythenumericindexeldsindexedwithavaluelonger
than9forintegeror15fordecimal,itmaydisplayanincorrectvalue.This
isajQuerylimitation.
WX-8020ApplicationXtenderWebAccesssettingsareupgradedautomatically
withoutusingComponentRegistrationWizard.
WX-7997Whenyouprintdocumentswithunsupportedpagetypes(forexample,
MP3),youwillonlygetacombinedPDFwithallprintablepagesbutwill
notbeinformedthattheunsupportedpagetypesareignored(forexample,
MP3).
WX-7931Deletingthelockedbatchresultsininappropriatedatawhenyoucontinue
theoperationwiththedeletedbatchfromothersession.
WX-7856Whenyousearchfordocumentsusingthetimerangewithoutseparators,it
mayreturnincorrectresults.
WX-7817AutomaticlogoutfromMicrosoftEdgebrowserisnotsupported.
WX-7793DatequeryusingtheWithinandOlderThanexpressionsdoesnotwork
incustomDatetype.
WX-7787ThezoominoperationdoesnotworkproperlyinFirefoxafteryouzoom
outaJPGorPDFdocumentto10%.Thisoccursonlywhenthereisanarrow
annotationonthepage.
WX-7599DocumentViewerdoesnotsupportusinghotkeyswhentheEnableInline
RenderingofForeignFilesoptionisselected.
WX-7333Whenyoutrytodeleteapageofadocumentorbatchwithmultiplepages,
itreturnstotherstpageinsteadofreturningtothepreviouspagebefore
thedeleteoperation.
WX-7272Annotationsonbitonalimagesaredisplayedinblackandwhitecolorsin
theprintresult.Thisisalimitation.
WX-7209UnabletohighlightexactphrasesinPDFsubpages.Thisisalimitation.
25
KnownIssuesandLimitations
IssueIDDescription
WX-7031ApplicationXtenderWebAccess8.0doesnotrenderMSGlesOOTB.
Workaround:Performthefollowingforrenderingtowork:
1.Findformats_e.ini.Thedefaultlocationis:C:\Program
Files\XtenderSolutions\ContentManagement\Render
Server\veritykv\formats_e.ini.
2.If[ContainerOptions]isnotavailable,addthefollowing:
[ContainerOptions]
bConvertMSG=TRUE
If[ContainerOptions]isavailable,addthefollowing:
bConvertMSG=TRUE
3.Restarttherenderingserver.
4.FindSupportedForeignFileFormats.xmlinthedefaultlocationis
C:\inetpub\wwwroot\AppXtender\binandadd:
<FormatFormat="MicrosoftOutlook"Extension="MSG"/>
5.RestartIIS.
26
KnownIssuesandLimitations
IssueIDDescription
WX-6737WhenyouupgradeApplicationXtenderRenderingServer7.0SP1with
monthlypatchestoApplicationXtenderRenderingServer8.1,thefollowing
errormightoccur:"Error1923.ServiceAppXtenderRendering
Server(WxRenderService)couldnotbeinstalled.Verify
thatyouhavesufficientprivilegestoinstallsystem
services."
Workaround:
1.Uninstallallofthemonthlypatchesbeforeupgradingfrom
ApplicationXtenderRenderingServer7.0SP1toApplicationXtender
RenderingServer8.1.OR
2.Performthefollowing:
a.Aborttheupgradeprocess.
b.Runthecommandpromptasadministratorandnavigateto
theApplicationXtenderRenderServer7.0SP1installation
path.Bydefault,theinstallationpathisC:\Program
Files\XtenderSolutions\ContentManagement\Render
Server.
c.TypetheWxRender.exe/UnRegServercommandtouninstall
theRenderServerservice.
d.DeletetheApplicationXtenderRenderingServer7.0SP1installation
foldertoremovealltheremainingles.Bydefault,theinstallation
folderisC:\ProgramFiles\XtenderSolutions\Content
Management\RenderServer.
e.InstallApplicationXtenderRenderingServer8.1.
WX-6638WhenyouclicktheFittoheightorFittoviewbuttonforanimageleand
addarubberstamp,therubberstampdoesnotdisplaycorrectly.
Workaround:Savetheannotationandreloadtheimage.
WX-6636TimeStampdisplaysthelocaltimebutusestheUTCtimeforqueries.Thisis
alimitation.
WX-6585WhenyouclicktheMANAGEBATCHESmenuforanapplicationin
ApplicationXtenderWebAccess,themenudoesnotdisappear.
WX-6524Applicationcontainingdocumentsinretentioncannotbemodied.Thisis
alimitation.
WX-6343IfyourenderacorruptedPDFle,theAdobePDFlibrarycausesthe
ApplicationXtenderWebAccessapplicationtostopworking.Thisisan
Adobelimitation.
WX-6327KeyViewcannotrenderacorrectembeddedimageforthe.dxfle.Thisisa
KeyViewlimitation.
27
KnownIssuesandLimitations
IssueIDDescription
WX-5859Whenyouselectoneormoredocumentsonthequeryresultspageand
thennavigatetotheotherqueryresultspages,theselecteddocument(s)
arecleared.
WX-5805BLACKOUTBOXrubberstampannotationisnotdisplayedcorrectlyin
Viewer.
Workaround:PlacetheBLACKOUTBOXrubberstampannotationinfront
ofotherannotations.
WX-5791UnabletoopensavedqueriesinAXOOutlook.Thisisalimitation.
WX-5327WhenyouclickLaunchAppXtenderinMicrosoftOutlook,anerroroccurs.
WX-5262WhenauserlogsintoWebAccesswithRequestforFullTextSearch
Supportselected,theFullTextQuerylicenseisusedeveniftheuserdoes
nothaveFullTextQueryprivilege.
WX-4343InWebAccess,Highlighterannotationoverlaysoverotherannotations,
whereasthisdoesnotoccurinDocumentManager.ThisisanHTML5
limitation.
WX-4184Batchoperationsmayslowdownbecauseofrenderingoflargepagesor
reloadingofallthumbnailsusingtheReorderPageoperation.
WX-3050Leadingzerosandbracketscannotbepastedorspeciedintheeldsevenif
theeldsareconguredwiththeformats.ThisisanHTML5limitation.
WX-3044Onlytherstcommaanddigitsofanumberarepastedwhenyoutryto
copyanumberwithmultiplecommasordigitstoeldswithcertainformats.
WX-2560UploadingalargePDFleinBatchImportcausesanHTTPerror.
Workaround:InternetInformationServices(IIS)7.0andlateraddasecurity
enhancementnamedrequestltering.ThemaxAllowedContentLength
attributeofrequestlteringspeciesthemaximumlengthofcontentina
request,inbytes.Thedefaultvalueis30,000,000,whichisapproximately
28.61MB.Touploadleslargerthan28.61MB,youmustmodifythevalueof
themaxAllowedContentLengthattribute.TheMicrosoftdocumentation
onIISprovidesmoreinformationaboutmodifyingthevalueofthe
maxAllowedContentLengthattribute.
WX-2440UnabletohandleDecimalandCurrencyeldswhentheirlengthexceeds28.
ItissupportedinDesktopbutnotinWebAccessbecauseofthelimitationof
the.NETframeworkwhichdoesnotsupportdecimalslargethan28digits.
28
KnownIssuesandLimitations
ApplicationXtenderReportsManagement
IssueIDDescription
ERMX-453RefreshingthelogsfromReportsManagementcongurationmaycause
thereportprocesstostop.
ERMX-446ReportsManagementcongurationmightcrashwhenyouclicktheText
ImagebuttonunderPDFreporttypeifyouareusingtheOracledatabase.
Workaround:AddthePDLFmodulepath(onx86system,itisC:\Program
Files\CommonFiles\XtenderSolutions\PDFL70\;on64-bitsystem,itis
C:\ProgramFiles(x86)\CommonFiles\XtenderSolutions\PDFL70\)tothe
WindowsPATHenvironmentvariable.
ApplicationXtenderWorkowManager
IssueIDDescription
WFX-1108EventDispatchBroker(EDB)doesnotworkonWindowsServer2012R2.
Workaround:InstallWindowsCommunicationFoundation(WCF)before
installingEDB.
WFX-1092CreatingtherstrepositorywithOracledatabaseresultsinanerror.This
isaSkeltalimitation.
Workaround:Createthesecondrepositoryandthendeletetherst
repository.
WFX-886IntheEDBCongurationpage,theeldsvalidationdoesnotdisplay
whenyouclicktheTestConnectionbuttonwithServerName,Login,or
PasswordasNULL.
WFX-485Youmustrunascripttopurgecompleted,failed,andabortedworkows
fromthereportingdatabase.ThisscriptisprovidedbyInvensysSkelta.
ContactEMCTechnicalSupporttoobtainthescript.
WFX-481WhenyouaddanApplicationXtendereldasacustomworkitemeld
withthefollowingsymbolsasvalues,thesymbolsaredisplayedasHTML
code:&,<,and>
WFX-479Ifaeldnamecontainscolons,theDocMetaDataXMLvariablesofa
workowareemptyandtheworkowisaninvalidworkow.
WFX-43IfServerRolesettingsforWindows2008arenotproperlyset,errors
maybesentviaemailduringinstallation.TheWonderwareSkeltaBPM
documentationprovidesmoredetailsonserverrolesettings.Wonderware
Skeltadocumentsareavailableashelplesthatyoucaninstallinstandalone
mode.
WFX-6Althoughrequiredeldsaremarkedwithanasterisk(*),theSkeltainbox
providesnovisualidenticationofwhetheraeldisread-only.
29
KnownIssuesandLimitations
Third-partyproducts
IssueIDDescription
AX-3978Dependingonthethird-partyScanFix,applyingimageenhancementwith
theLineRemovaloptionresultsinabrokenimage.
Workaround:EnabletheImagede-skewoptionintheScanxConguration
dialogbox.
AX-3670Ifuseraccesscontrolisenabledinyouroperatingsystem,youmuststart
QuickScanPro(QSP)asanadministrator.Otherwise,youcannotexport
lestoApplicationXtender.
AX-3311IfthesystemisconguredwithadatasourcerunningonMySQLand
DocumentManagerhasbeenrunningforalongtime,aCOMerroroccurs
whenyoutrytocloseDocumentManager.
Workaround:SelecttheEnableautomaticreconnectcheckboxinMySQL
ODBCDataSourceConguration.
WX-2158WhentheXPSlesaregeneratedbyWebAccess.NETserverrunningon
WindowsServer2012orWindows8,thelescannotbeopenedinWindows
7andearlierversions.
Localization
IssueIDDescription
WX–8476Thereisanextraperiodintheindexingerrormessage.
WX-8474Booleaneldcannotbesavedwhenthebrowser’slanguageisnotEnglish.
WX-8472ExportLicensePoolandImportGUDLhasincorrectChinesecharacters.
WX-8470Chinesedatasourcenamedisplaysincorrectly.
WX-8468ThetranslationforleretentionbuttonisincorrectinChineselanguage.
WX-8456UnabletoexportCOLD/export/print/maildocumentiftherenderserver
cachepatchcontainsChinesecharacters.
WX-8452FileretensionisnotenabledwhilecreatingtheapplicationwithChinese
browser.
Workaround:ExecutethefollowingSQLexpression:
UPDATEae_namesSETfdelim=0WHEREfdelim>127
30
KnownIssuesandLimitations
IssueIDDescription
WX-8440SavingemailtoClientmayfailwhenevertherearenon-ASCIIcharacters
inmailsubject.
WX-8438Clientemailgeneratedattachmentsarenotaccessiblewhenthedocument
titlecontainsnon-ASCIIcharacters.
31
KnownIssuesandLimitations
32
Chapter5
EnvironmentandSystem
Requirements
Thischapterdescribescertiedenvironmentandsystemrequirementsfortherelease.
Note:
•AnEMCproductcongurationrunningonaparticularenvironmentissupportedaslongas
versionsofthecomponentsintheenvironment(forexample,operatingsystem,database,web
server,browser,securityproviderandsoon)areinstandard/primarysupportbytheirvendors.
•Allcerticationsprovidedinthisdocumentarerelevanttothecurrentrelease.Certicationsfor
patchesaredocumentedinthePatchNotesdocumentspublishedforthepatchreleases.
•Softwarerequirementsarelistedwithreleasenumbers.Softwareupdates—including
patches,ServicePacks,andequivalentupdates—sometimesintroduceunanticipatedchanges.
Compatibilitywithsoftwareupdatesthatarenotlistedherecannotbeguaranteed.
Hardwarerequirements
ThissectionidentiesminimumhardwarerequirementsforusewithApplicationXtender
components.
Note:UsetheminimumrequirementsspeciedinthetableortheminimumCPUandRAMrequired
toruntheoperatingsystem,whicheverishigher.
LicenseServer
TheminimumsystemrequirementsfortheoperatingsystemssupportedbyLicenseServerare
sufcientforrunningLicenseServer.
33
EnvironmentandSystemRequirements
WebAccess
RequirementDetails
Processor
•Minimum2GHzorhigher(ortheminimumCPUrequiredtorunthe
operatingsystem,whicheverishigher)
•3.1GHzorhigher(recommended)
•Dualorquadprocessorsrecommendedforhigh-volumedeployments
Memory
•Minimum2GBofRAM(ortheRAMrequiredtoruntheoperating
system,whicheverishigher)
•8GBofRAM(recommended)
Note:IISmustbeinstalledbeforetheMicrosoft.NETFramework.
RenderingServer
RequirementDetails
Processor
•Minimum2GHz(ortheminimumCPUrequiredtoruntheoperating
system,whicheverishigher)
•3GHzorhigher(recommended)
•Dualorquadprocessorsrecommendedforhigh-volumedeployments
CachediskspaceOnthecomputerwheretheApplicationXtenderRenderingServerimage
cacheresides,enoughfreespacemustbereservedtoaccommodatethetotal
lesizeofallofthelesthattheApplicationXtenderRenderingServeris
intendedtoprocess.Forexample,iftheApplicationXtenderRendering
Serverisusedtoprocess10,000lesaveraging100MBeach,youmust
reserve10GBofdedicatedspaceontheshareddrive.
SpeedFaststorageforbetterperformance
Memory
•Minimum2GBofRAM(ortheminimumRAMrequiredtorunthe
operatingsystem,whicheverishigher)
•8GBofRAM(recommended)
34
EnvironmentandSystemRequirements
WebServices
RequirementDetails
Processor
•Minimum2GHzorhigher(ortheminimumCPUrequiredtorunthe
operatingsystem,whicheverishigher)
•3.1GHzorhigher(recommended)
•DualorquadIntelXeonprocessorsrecommendedforhigh-volume
deployments
Memory
•Minimum2GB(ortheminimumRAMrequiredtoruntheoperating
system,whicheverishigher)
•8GBofRAM(recommended)
ReportsManagement
RequirementDetails
Processor
•Minimum2GHzorhigher(ortheminimumCPUrequiredtorunthe
operatingsystem,whicheverishigher)
•3.1GHzorhigher(recommended)
Memory
•Minimum2GBofRAM(ortheminimumRAMrequiredtorunthe
operatingsystem,whicheverishigher)
•8GBofRAM(recommended)
xPloreFull-TextEngine
RequirementDetails
Processor2ormore
Diskspace3.2GBtoinstall,3GBtorun
Memory
•4GB+8GBSWAPor
•8GB+4GBSWAP
Note:
•DisablecompressionforNTFSdrive.
•TheEMCDocumentumxPloreReleaseNotesprovidesmoreinformationaboutthexPlorefull-text
enginesystemrequirements.
35
EnvironmentandSystemRequirements
Administrator
RequirementDetails
Processor
•1GHzorhigher(minimum)
•3GHzorhigher(recommended)
Memory
•Minimum2GBofRAM(ortheminimumRAMrequiredtorunthe
operatingsystem,whicheverishigher)
•4GBofRAM(recommended)
AllotherApplicationXtenderservers
RequirementDetails
Processor
•2GHzorhigher(minimum)
•3.1GHzorhigher(recommended)
•Dualorquadprocessorsrecommendedforhigh-volumedeployments
Diskspace2GB
SpeedFaststorageforbetterperformance
Memory
•2GBofRAM(minimum)
•8GBofRAM(recommended)
OperatingSystemsupport
OperatingSystem
ApplicationXtender
Administrator,WebAccess
Server,RenderingServer,Web
Services,ReportsManagement,
andRESTServicesLicenseServer
WindowsServer2008SP2
x64
YN
WindowsServer2008R2
SP1
YN
WindowsServer2012YY
WindowsServer2012R2YY
Note:ApplicationXtenderAdministratorcanbeinstalledonlyona64-bitserver.
36
EnvironmentandSystemRequirements
OperatingSystem
AllApplicationXtender
clientsWebclient
WindowsServer2008SP2x86YY
WindowsServer2008SP2x64YY
WindowsServer2008R2SP1YY
WindowsServer2012YY
WindowsServer2012R2YY
Windows7YY
Windows8YY
Windows8.1YY
Windows10YY
MacOSX10.10NY
Note:x64operatingsystemedition:RunsApplicationXtenderDesktopincompatibilitymodeonly.
Browsersupport
BrowserApplicationXtender
Administrator,WebAccess
ApplicationXtenderConnector
InternetExplorer11for
Windows
YY
Firefox46.0forWindows,
Firefox46.0forMac10.11
YN
Chrome51.0forWindows,
Chrome51.0forMac10.11
YN
MicrosoftEdgeforWindowsYN
Safari9.1forMac10.11YN
Databasesupport
DatabaseVersionsApplicationXtender
Desktop,Rendering
Server,andReports
Management
ApplicationXtender
WebAccess,Web
Services,andREST
Services
2012x86YY
2012x64YY
2014x86YY
MicrosoftSQLServer
2014x64YY
37
EnvironmentandSystemRequirements
DatabaseVersionsApplicationXtender
Desktop,Rendering
Server,andReports
Management
ApplicationXtender
WebAccess,Web
Services,andREST
Services
2012YY MicrosoftSQLServer
Express
2014YY
11g(11.2)x86YY
11g(11.2)x64YY
Oracle
12cx64YY
5.6x86YY MySQL
5.6x64YY
Databasedriversupport
DatabaseDrivers
MicrosoftSQLServer
•MicrosoftOLEDBProviderforSQLServer
•MicrosoftADO.NETProviderforSQLServer
Oracle
•OracleProviderforOLEDB
•OracleDataProviderfor.NET(ADO.NETProvider)
Note:
•OracleProviderforOLEDBisfor32-bitdesktopapplications.
•OracleDataProviderfor.NETisforWebAccessand
Administrator.
•YoumustinstallOracleODAC12cRelease1(12.1.0.1.0)andlater.
MySQL
•MicrosoftOLEDBProviderforODBCDrivers
•MySQLConnector/ODBC5.2.5(MyODBC)
•MySQLConnector/Net(ADO.NetProvider)6.5.6
Third-partycomponentsupport
Thefollowingsectionslistdistributedandsupportedthird-partycomponents.
38
EnvironmentandSystemRequirements
Distributedthird-partycomponents
Third-partycomponentApplica-
tionXten-
derDesk-
top
Applica-
tionXtender
WebAccess,
Adminis-
trator
Applica-
tionXtender
WebSer-
vices,REST
Services
Applica-
tionXten-
derReports
Management
Applica-
tionXtender
Connector
ABBYYFineReader
Engine10.5
YNNNY
AdobePDFLibrary15
Note:Thislibraryisnot
compatiblewithAdobe
AcrobatReader9.
YYNNN
AdobePDFLibrary7NNNYN
Microsoft.NET
Framework4.0,4.5/4.5
SP1
Note:4.5/4.5SP1for
WebAccessandWeb
Services.
NY(seeNote)Y(seeNote)YY
MicrosoftDataAccess
Components(MDAC)
2.8
NNNYN
MicrosoftWindows
Installer(MSI)3.1,4.0,
4.5or5.0
YYYYN
MicrosoftXML6.0(SP1)YNNYN
MPITechDocOutS82
062.030
NNNYN
AutonomyKeyView
11.0
YYNNY
XenosPrintStream
Processor5.3
NNNYN
MicrosoftEnterprise
Library5.0
NNNNY
MicrosoftSmartClient
SoftwareFactoryApril
2008Release
NNNNY
39
EnvironmentandSystemRequirements
Third-partycomponentApplica-
tionXten-
derDesk-
top
Applica-
tionXtender
WebAccess,
Adminis-
trator
Applica-
tionXtender
WebSer-
vices,REST
Services
Applica-
tionXten-
derReports
Management
Applica-
tionXtender
Connector
Infragistics
NetAdvantagefor
WindowsForms2008
V3
NNNNY
MicrosoftExchange
ServerMAPIClient
andCollaborationData
Objects1.2.1
NNNNN
Testedthird-partycomponents
Thefollowingtableliststhird-partyapplicationsthathavebeentestedbyEMCorbythevendor
forcompatibilitywithApplicationXtender8.1.Ifanintegrationpackageisrequiredforanyofthe
third-partyapplications,youwillneedtopurchasetheintegrationpackageseparately.Operating
systemssupportedbyApplicationXtendermightnotbesupportedbythesethird-partycomponents.
CategoryThird-party
application
Ap-
plica-
tionX-
tender
Desk-
top
Ap-
plica-
tionX-
tender
Web
Access
Ap-
plica-
tionX-
tender
Admin-
istrator
Ap-
plica-
tionX-
tender
Reports
Man-
age-
ment
Ap-
plica-
tionX-
tender
Image
Capture
Ap-
plica-
tionX-
tender
Work-
ow
Man-
ager
Data
access
MicrosoftDataAccess
Components(MDAC)
2.5SP3and2.8
YYYYYN
Document
signing
StandardX509or
PKCS7encoded
certicates
YYNNNN
Document
storage
DiskXtenderv6.5SP8YYNYYN
Document
viewing
AdobeAcrobat
ReaderXI
YYNYYN
Full-text
indexing
EMCDocumentum
xPlore1.5[1]
YYNNNN
40
EnvironmentandSystemRequirements
CategoryThird-party
application
Ap-
plica-
tionX-
tender
Desk-
top
Ap-
plica-
tionX-
tender
Web
Access
Ap-
plica-
tionX-
tender
Admin-
istrator
Ap-
plica-
tionX-
tender
Reports
Man-
age-
ment
Ap-
plica-
tionX-
tender
Image
Capture
Ap-
plica-
tionX-
tender
Work-
ow
Man-
ager
EMCCaptiva
PixTools8.5SP1
YNNNYN
EMCCaptivaQuick
ScanPro4.7SP1
YNNNNN
KofaxCapture
EnhancedRelease
Script9.0SP3,10.0,
10.0SP1,andExpress
[2]
YNNNNN
Scanning
MicrosoftWindows
TerminalServer2008,
2012
YNNYYN
CitrixXenApp6.5YNNNNN Remote
access
MicrosoftActive
DirectoryServices
2008,2012
YYNYYN
CAS(3.4.12)NYYNNN Security
provider
ADFS(3.0)NYYNNN
WorkowSkeltaBPM2014R2NNNNNY
[1]Patch09orlatermustbeinstalled.
[2]EnhancedfeaturesarenotsupportedwithKofaxExpress.
Note:SecurepathsonEMCIsilonDevicesaresupported.
Interoperability
Thefollowingtableliststheinteroperabilityinformation.
ProductVersion
ApplicationXtenderforMicrosoft
Ofce
7.0SP1
Note:IntegratedWebServicesisnotsupported.WFEngine.NET.exe.configandWeb.configof
EnterpriseConsoleneedtobemodiedforthosethatusedintegratedWebServices.
AxWebAgentxmlroot="AxWebClientSettings"
type="ApplicationXtender.Infrastructure.Cobi.
41
EnvironmentandSystemRequirements
AxWebClientAgentProvider.AxWebClientSettings,
ApplicationXtender.Infrastructure.Cobi.AxWebClientAgentProvider
Version=7.0.0.0,Culture=neutral,
PublicKeyToken=d39ce23f875665d8">
<AxWebAccessUrl>
http://AX8Server/AppXtenderServices/AxServicesInterface.asmx
</AxWebAccessUrl>
IntegratedWebServiceURLneedtobechangedtostandaloneWebServiceURL.
Licensingandversioncompatibility
TheEMCElectronicLicenseManagement(ELM)LicenseServermanageslicensinginformationforall
ApplicationXtendercomponents.TheLicenseServeristhecomputeronwhichtheLicenseServer
software,andsubsequently,thelicenseforyourApplicationXtendercomponents,arestored.
TheApplicationXtenderLicenseServerisbackwardcompatible,whichenablesApplicationXtender
releases6.5x,7.x,and8.xclientstocontinueoperationduringtheupgradeto8.1.
Note:
•ApplicationXtenderUpdateEnablerlicensekeyisrequiredforApplicationXtendercomponents
tofunction.
•TheApplicationXtenderopensourcelicensesZIPandTXTlescontainthelicenseinformation
abouttheOpenSourcetools.
Preservingexistinglicensegroups
TheApplicationXtenderLicenseServersetupcreatesanewLicenseServercongurationlefornew
installations.Ifyouupgradethelicenseserverfroma6.5orearlierversionwithalicensegroup
informationinthecongurationle,backupthelicensecongurationlebeforetheupgrade.
TopreserveyourexistinglicensegroupinformationforusewithApplicationXtenderLicenseServer,
youmustconguretheLicenseServercongurationle.Performthistaskbyusingthefollowing
procedures,aftersuccessfullyrunningtheApplicationXtenderLicenseServersetupprogram.
1.NavigatetothedirectorywhereyouinstalledApplicationXtenderLicenseServer.Thedefault
directoryisC:\ProgramFiles\XtenderSolutions\ContentManagement\License
Server.
2.Inatexteditor,opentheLicenseServercongurationleCMLicenseService.exe.config.
3.Locate<sectionGroup>forLicenseGroups.Forexample:
<sectionGroupname="LicenseGroups"
type="System.Configuration.ConfigurationSectionGroup,System.Configuration,
Version=2.0.0.0,Culture=neutral,PublicKeyToken=b03f5f7f11d50a3a">
<sectionGroupname="ABC"type="System.Configuration.ConfigurationSectionGroup,
System.Configuration,Version=2.0.0.0,Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a">
<sectionname="LsRefTypeAXNormal"type="LicenseAllocationSection,
ApplicationXtender.
42
EnvironmentandSystemRequirements
Infrastructure.Licensing.ELMProviderMgr,Version=6.52.45.0,Culture=neutral,
PublicKeyToken=d39ce23f875665d8"/>
</sectionGroup>
</sectionGroup>
Note:If<sectionGroup>fortheLicenseGroupsdoesnotexist,proceedwiththefollowing:
a.Copytheentire<configSections>fromthebackupcongurationleintothenewlicense
servercongurationle,replacingtheexistingsectioninthatle.
b.Copy<LicenseGroups>fromthebackupcongurationleintothenewlicenseserver
congurationle,replacingtheexistingsectioninthatle.Forexample:
<LicenseGroups>
<TUDD>
<LsRefTypeAXNormalAllocatedLicenses="10"/>
</TUDD>
</LicenseGroups>
4.Updatetheversionsinthe<sectionGroup>forLicenseGroups:
•Updatetheversionin<sectionGroup>to4.0.0.0.
•Updatetheversionin<section>to8.1.172.0.
Forexample:
<sectionGroupname="LicenseGroups"type="System.Configuration
.ConfigurationSectionGroup,System.Configuration,Version=4.0.0.0,
Culture=neutral,PublicKeyToken=b03f5f7f11d50a3a">
<sectionGroupname="ABC"type="System.Configuration.ConfigurationSectionGroup,
System.Configuration,Version=4.0.0.0,Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a">
<sectionname="LsRefTypeAXNormal"type="LicenseAllocationSection,
ApplicationXtender.Infrastructure.Licensing.ELMProviderMgr,
Version=8.1.172.0,Culture=neutral,PublicKeyToken=d39ce23f875665d8"/>
</sectionGroup>
</sectionGroup>
5.RestarttheLicenseServer.
43
EnvironmentandSystemRequirements
44
Chapter6
InstallationandUpgrade
Beforebeginningtheinstallationandupgrade,ensurethatyoursystemmeetstherequirements
listedinChapter5,EnvironmentandSystemRequirements.Afterinstallationandupgrade,besure
toupdateyourEMCproducttothelatestpatchedrelease,ifanypatchesareavailable.TheEMC
ApplicationXtenderInstallationGuidecontainstheinstructions.
45
InstallationandUpgrade
46
Chapter7
AdditionalResources
Youcanusetheseresourcestondmoreinformationaboutthisproduct,togetsupport,andto
providefeedback.
DocumentationandSupport
Forthelatestproductdocumentationandsupportmaterials,includingWhitePapersandTechnical
Advisories,refertoEMCOnlineSupport(https://support.emc.com).Checkregularlyfornewand
updateddocumentationtoensurethatyouhavethelatestsysteminformation.
Note:Documentationthatisinstalledorwiththeproductorpackagedwiththeproductdownload
iscurrentatthetimeofrelease.Documentationupdatesmadeafterareleaseareavailablefor
downloadfromEMCOnlineSupport.
EMCOnlineCommunities
VisitEMCCommunityNetwork(community.emc.com/go/contentmanagement)forpeercontacts,
conversations,andcontentonproductsupportandsolutions.Interactivelyengageonlinewith
customers,partnersandcertiedprofessionalsforallEMCProducts.
ProvidingFeedback
DocumentationFeedback
Youropinionmatters.Wewanttohearfromyouregardingourproductdocumentation.Ifyouhave
feedbackabouthowwecanmakeourdocumentationbetteroreasiertouse,pleasesendusyour
feedbackdirectlyat[email protected].
47
AdditionalResources
ProductEnhancementRequests
Helpustoimprovetheproductsthatyouuse.UseourEnhancementRequestSystem,availablefrom
manyproductsupportpages,totelluswhatyouwouldliketoseeinfuturereleases.
48