OpenText ApplicationXtender 20.3 Release Notes

OpenText ApplicationXtender

Release Notes

20.3

Product Released: 2020-07-03

Release Notes Revised: 2020-06-25

ApplicationXtender 20.3 Release Notes 3

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ApplicationXtender 20.3 Release Notes  2 
Contents 
1
 
Introduction .................................................................................................................................... 4
 
1.1
 
Release Notes revision history .................................................................................................. 4
 
2
 
About ApplicationXtender ............................................................................................................. 4
 
2.1
 
New features.............................................................................................................................. 4
 
Security and authentication .......................................................................................... 4
 
Integration with OpenText Output Transformation Server (OTS) ................................. 4
 
ApplicationXtender Office 365 add-in ........................................................................... 5
 
Component Registration wizard enhancements .......................................................... 5
 
REST services enhancements ..................................................................................... 5
 
Administrator enhancements ........................................................................................ 5
 
Web Access enhancements ......................................................................................... 6
 
2.2
 
Discontinued and deprecated features ...................................................................................... 6
 
3
 
Packaging and documentation ..................................................................................................... 6
 
Related videos .............................................................................................................. 6
 
4
 
Supported environments and compatibility ................................................................................ 7
 
4.1
 
Hardware requirements ............................................................................................................. 7
 
License Server .............................................................................................................. 7
 
Web Access Server ...................................................................................................... 7
 
Rendering Server ......................................................................................................... 8
 
Web Services ................................................................................................................ 8
 
REST Services ............................................................................................................. 9
 
xPlore full-text engine ................................................................................................... 9
 
Administrator ................................................................................................................ 9
 
All other ApplicationXtender servers .......................................................................... 10
 
4.2
 
Operating system support ....................................................................................................... 10
 
4.3
 
Browser support ...................................................................................................................... 11
 
4.4
 
Database support .................................................................................................................... 11
 
Database driver support ............................................................................................. 12
 
4.5
 
Third-party component support ............................................................................................... 12
 
Distributed third-party components ............................................................................ 12
 
Tested third-party components ................................................................................... 13
 
4.6
 
Language support .................................................................................................................... 14
 
5
 
Fixed issues .................................................................................................................................. 15

ApplicationXtender 20.3 Release Notes 3

Known issues ............................................................................................................................... 19

Contact information ..................................................................................................................... 24

ApplicationXtender 20.3 Release Notes 4

1 Introduction

These Release Notes provide an overview of ApplicationXtender 20.3, including new features,

delivery information, and supported platforms.

OpenText recommends that you read these Release Notes in conjunction with the documentation

included with the software package. If any conflicts exist, the Release Notes supersede the other

documentation.

We also recommend that you check OpenText My Support (https://support.opentext.com) for any

patches or documentation updates that may have been posted after the initial release of this product.

1.1 Release Notes revision history

Revision date

Sections revised

Description of revisions

2020-07-03

First release.

All new content.

2 About ApplicationXtender

This section provides an overview of ApplicationXtender 20.3.

OpenText ApplicationXtender stores, organizes, and manages documents, files, and other business-

critical information, and provides fast, security-controlled access to information from Microsoft

Windows or web-based clients. ApplicationXtender integrates document imaging, reports

management such as Enterprise Reports Management, workflow, and document management

services within an easy-to-use Windows system.

2.1 New features

ApplicationXtender 20.3 includes the following new features and enhancements:

Security and authentication

 Added SAML 2.0 support for CAS and ADFS servers

 Added OAuth support for OTDS server

 Added built-in password policy plug-in support

 A randomized password is automatically generated when creating a new user

 Show Password checkbox lets you show or hide the password

 Ability to define the minimum password length

Integration with OpenText Output Transformation Server (OTS)

 Added integration with the OpenText Output Transformation Server (OTS). For more

information and documentation, see the OpenText Output Transformation Server user guide

at https://knowledge.opentext.com/knowledge/piroot/vdtots/v160701/vdtots-

ugd/en/html/jsframe.htm?axloader.

ApplicationXtender 20.3 Release Notes 5

ApplicationXtender Office 365 add-in

 Added ability to open ApplicationXtender Web Access documents in Office 365 applications

and directly import documents from Office 365 applications into ApplicationXtender Web

Access

Component Registration wizard enhancements

 Added the ability to unregister components using the Component Registration wizard

 Added the ability to run the Component Registration Wizard from the command line

REST services enhancements

 Added REST API to query the audit table for the history of an object

 Added REST API to connect to WIM (Skelta BPM)

 Added access to REST API online help from the Administrator site

 Visit https://<server>/appxtenderadmin/webapidoc/#/

Administrator enhancements

Environment

 Added support for alternative audit trail database

 Added support for database schema checks

Roles management

 Added new role-based access for the Administrator site and a role selection drop-down menu

to the login screen

Application management

 Integrated the following desktop wizard functionalities: index image import, key reference

import, and auto index import

 Added option to restrict the ability to e-mail documents as attachments in Web Access

 Added sorting of groups in the DLS field

 Added Replace as a new option for importing DLS values

Reporting

 Enhanced the reporting functionality to provide information about user permissions and roles,

enabled audit report functionality for specific users, and added reporting on DLS

Monitoring

 Added functionality for viewing system ID usage, application usage, and system path entries

 Added the ability to unlock an application

 Integrated the migration and archiving desktop wizard functionalities into Administrative

Services

ApplicationXtender 20.3 Release Notes 6

Web Access enhancements

 Added ability to rotate and save in batches

 Added Batch Security settings within an application

 Added Redaction Templates option

 Added ability for the scanner to connect automatically

 Added support for converting PDFs into images when exporting

 Enhanced multiple document export to PDF

 Added support for viewing secured PDFs with blank passwords

 Added ability to decrypt and inspect secured PDF files with Inspect PDF Files and Decrypt

PDF File options in User Settings

 Added ability to modify the number of thumbnails per application

 Added ability to drag and drop email messages from Outlook into Web Access when using a

Chrome or Edge browser

 Added the ability to calculate image zoom ratio and DPI in order to improve performance with

Automatic Displaying DPI option in User Settings

 Added the functionality to reassign user batches to SYSOP user or another designated

account when a user is deleted

 Enabled global user defined list (UDL) for multi-application search

2.2 Discontinued and deprecated features

The following features have been deprecated in this release:

 ApplicationXtender Workflow Manager

3 Packaging and documentation

Downloads and documentation for ApplicationXtender are available on OpenText My Support

(https://support.opentext.com).

Note

Documentation that is installed with the product or packaged with the

product download is current at the time of release. Documentation

updates made after a release are available for download on OpenText

My Support (https://support.opentext.com).

Category

Third-party

application

Desktop

Web

Access,

Administrator

Image

Capture

ADFS (3.0)

OpenText Directory

Services (OTDS)

Microsoft

Office

Microsoft Office 365

[1] Patch 03 or later must be installed.

Note

Secure paths on EMC Isilon Devices are supported.

4.6 Language support

ApplicationXtender is currently localized in the following languages.

Component

Languages

ApplicationXtender Web

Access

ApplicationXtender

Administration

UI = user interface only

B = both user interface and online help

ApplicationXtender 20.3 Release Notes 15

5 Fixed issues

This section provides information about past issues that have been fixed in this release.

Parent Key

Customer Facing Description for Release Notes

AX-6815

Add the ability to allow PDF image files to be included in COLD export when using

Document Manager.

AX-6909

Allowing migration of key reference enabled applications when the destination

application have the same fields as the source application but not necessarily the

same key and/or data reference flag(s).

AX-6914

Document Manager displays AXDB Parameter is incorrect error and will not display

the document when Timestamp field is out of range, while Web Access can display

the same document successfully.

AX-6944

Unable to display secure PDF files imported via Index Image Import in

Document Manager.

AX-6953

Full-text search does not show all the results after the OCR job shows as

successful on PDF files that contain both image and text content. The user must

submit the PDF file for OCR processing before submitting to full-text.

AX-6968

Full-text query options are not available in Document Manager when

switching from a user that fails to log in to a user that can log in using

Windows security.

AX-6986

To bypass the enumeration logic of OLE DB providers when not using

SQL Server, do the following:

After setting the registry key HKEY_LOCAL_MACHINE\SOFTWARE

\XtenderSolutions\ApplicationXtender\Database, create a

DWord value named 'SQLNativeClientDisabled' and set the value to 1.

AX-7003

Index Image Import fails in a schema SQL database when a schema is specified in

the xscm file. "Could not create database session!" error message appears.

WX-10776

Add the ability to enable redaction on PDF files, which are not enforced.

In web.config file, locate 'appSettings' section and add

<add key="IsPDFRedactionEnabled" value="true" />, then restart IIS.

WX-11422

Failed to export .csv file that contains certain characters that are not in the

ASCII table.

WX-11567

Printing or exporting a black and white document with color annotations results in

not all colors are showing.

WX-11580

Annotations are in the wrong spot on certain PDF files, if they are created in

Document Manager and viewed in Web Access or vice versa.

ApplicationXtender 20.3 Release Notes 16

Parent Key

Customer Facing Description for Release Notes

WX-11598

Permissions set for undefined name (“<default>”) annotation group are ignored.

WX-11642

Allow the display of local time when using CAS SSO.

WX-11652

Security update to prevent Cross-Site Scripting (XSS) attacks.

WX-11663

When a data source is using evaluation license, "Evaluation" is shown in the list of

available license servers.

WX-11707

The 'Created By' and 'Modified by' timestamp of a text annotation should be

showing local time.

WX-11716

An unknown error is displayed when performing a text search on an application with

both full-text configured and software retention enabled.

WX-11763

Excessive amount of authentication requests are shown in event log.

WX-11764

Header information added to Microsoft Word documents is not being removed when

utilizing REST Services.

WX-11794

An error occurs when attempting to attach pages to a batch and then click on

Create Another Document button before page attaching action is completed.

WX-11796

Unable to view certain secured PDF files in Web Access after upgrading to 16.6.

WX-11797

Certain PDF image quality is reduced when displayed in Web Access.

WX-11857

Unable to modify the "Remote" path in Dual Write Path Configuration.

WX-11874

UDL field should be able to accept case insensitive values when using

IDocImport URL.

WX-11909

The WXEmailJob process should be terminated right away if CoInitialize() fails.

WX-11960

During scanning, the authorization box sometimes come up a second time after

user clicks on the bread crumb to navigate the application.

WX-11961

"String or binary data would be truncated" error is displayed when saving changes

to the UDL field that has DLS applied.

WX-11996

When displaying embedded images in a PDF document, the images appear blurry.

WX-12004

Event viewer logs state "Object reference not set to an instance of an object",

although no end user disturbances reported.

WX-12029

PAL user should not inherit any group permissions.

WX-12036

Improvement to REST error handling when CAMM errors.

WX-12052

When deleting pages from a batch created from two copies of the same multi-page

file using REST services, some pages are mistakenly deleted.

ApplicationXtender 20.3 Release Notes 17

Parent Key

Customer Facing Description for Release Notes

WX-12069

"The viewer does not support this file type" message is displayed when trying to

view certain secure PDF files in 16.6 while they can be displayed in 16.3.

WX-12070

Additions and modifications to hotkeys:

• Add new hotkey for "Key Reference & Indexes" with Ctrl+Alt+k.

• Add new hotkey for "Apply Last Modified Index" with Ctrl+Alt+l.

• Add new hotkey for "Open the Text Search Dialog Box" with Ctrl+Alt+f.

• Change the hotkey of "Select Index" from Ctrl+Shift+F4 to Ctrl+Alt+u.

• Change the hotkey of "Auto Index" from Alt+F7 to Alt+Shift+u.

WX-12110

Increasing the field size of a key reference field does not take effect immediately as

other fields.

WX-12213

Textual PDF pages, such as pages containing Adobe annotations, cannot be

exported as images. To enable exporting as images, in <appSettings> section of

web.config for Web Access, add <add key="ExportPdfAsImage" value="true"

/>.

WX-12226

Direct links to AX documents do not open the document if text case in URL is not

exactly how the URL is formed by default.

WX-12305

Annotations on PDF documents are not displaying in the open document and the

annotation toolbar is grayed out after upgrading from 7.0 to 16.6.

WX-12315

Return additional header information to indicate the inability to render secure

PDF files when using REST Services.

WX-12317

Users not able to log in using REST Services due to a deadlock situation.

WX-12345

An incorrect error message is returned when accessing a document that does not

exist through iDocument URL.

WX-12388

Unable to modify any reference fields in index view when calling IDocImport

interface.

WX-12392

"The datasource schema is invalid" error message appears after clicking the

"validate" button in Administrator.

WX-12394

Instead of a NotFound exception, the generic "Object reference not set to an

instance of object" error message appears when the OCR file cannot be loaded

when using REST Services.

WX-12396

Error 404 pop-up window appears when exporting documents if the data source

name contains blank space(s).

WX-12440

Certain date formats in Query Expression do not work as expected in Firefox.

WX-12498

An error occurs after changing a text field to a UDL field.

ApplicationXtender 20.3 Release Notes 18

Parent Key

Customer Facing Description for Release Notes

WX-12556

Multiple PID entries are created when a user logs in to Administrator using

Integrated Windows Authentication.

WX-12579

Exporting a PDF file with annotations results in a larger file size.

WX-12612

URL encoding issue occurs when using CDK.

WX-12641

Pages copied to an AX batch get deleted when those pages are deleted from the

source document when using REST Services.

WX-12654

Incomplete reporting in the User Permission Report in AX Administrator.

WX-12709

Make AEXDEX32.dll ASLR compliant.

WX-12710

Batch Scan permission may be incorrectly shown as granted when a user belongs

to multiple groups that have different permissions for different applications.

WX-12720

Additional indexes in the ae_dl table should be created when a new application is

created.

WX-12726

Performance enhancement for uploading PDF files through REST Services.

WX-12732

When searching “*_n", both "a_n" and "an" are returned in the result set.

WX-12757

Scanner options and settings are not kept across sessions.

WX-12775

Performance is poor when running an open query on an application with large

amount of documents.

WX-12815

"Unable to create the document." error message appears when trying to save

a batch with read-only indexes for an application using both key reference and auto

index features.

WX-12825

"Error: DocumentPage Post" error message appears when trying to upload multiple

files to an empty document using the ‘Insert before’ option.

WX-12853

Unable to remove an old license server from the environment if the server is no

longer available.

WX-12855

In the release version of web.config files, debug mode is turned on, which causes

an impact on performance.

WX-12901

"Error: Document Post." error message appears when trying to save document

indexes of an application where a data reference field is located before the key

reference field.

WX-12912

Rubber stamp fonts appear differently in Document Manager than they do in

Web Access.

WX-13020

Occasionally, users are unable to log in to Web Access until AppXtender AppPool

in IIS is reset.

ApplicationXtender 20.3 Release Notes 19

6 Known issues

The following known issues exist in this release.

Issue number

Issue description

AX-3114

You cannot select multiple data sources in ApplicationXtender Index Agent.

The ApplicationXtender Index Agent Administration Guide provides more

information about selecting data sources.

AX-3311

If the system is configured with a data source running on MySQL and Document

Manager has been running for a long time, a COM error occurs when you try to

close Document Manager.

Workaround: Select the Enable automatic reconnect check box in MySQL

ODBC Data Source Configuration.

AX-3978

Depending on the third-party ScanFix, applying image enhancement with the

Line Removal option results in a broken image.

Workaround: Enable the Image de-skew option in the Scanfix Configuration

dialog box.

AX-4053

Multiple File Access Manager services can be registered in ApplicationXtender

Administrator. However, only one File Access Manager service can be run at a

time. Trying to start the second File Access Manager service results in an event

log error.

AX-6237

Graphics do not display and some content cannot be viewed with the loss in

formatting.

CRichEditCtrl is used to display RTF files in ApplicationXtender Desktop. This is

the Windows Common control and has known limitations of what types of RTF

elements it can support.

AX-6411

There are keys missing after installing Office 2016, which causes AX to fail to

display Office documents properly.

Workaround: The keys can be added. Please refer to:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin/why-

docobject-registry-keys-with-a-value-of-16-are/24cd9c98-46a9-4c10-8ca1-

cb3933bd7817

AX-6871

If PDF files are imported as foreign files, they cannot be viewed or printed with

Adobe Acrobat Reader.

Workaround: Remove PDF as foreign file in the File Types tab of AX

Configuration.

ApplicationXtender 20.3 Release Notes 20

Issue number

Issue description

AX-6872

Certain foreign files are not displaying as clearly as in previous versions of AX

Document Manager. This is due to third-party limitation.

WX-2440

Unable to handle Decimal and Currency fields when their length exceeds 28. It is

supported in Desktop but not in Web Access because of the limitation of the .NET

framework which does not support decimals large than 28 digits.

WX-2560

Uploading a large PDF file in Batch Import causes an HTTP error.

Workaround: Internet Information Services (IIS) 7.0 and later add a security

enhancement named request filtering. The maxAllowedContentLength attribute of

request filtering specifies the maximum length of content in a request, in bytes.

The default value is 30,000,000, which is approximately 28.61 MB. To upload

files larger than 28.61 MB, you must modify the value of the

maxAllowedContentLength attribute. The Microsoft documentation on IIS

provides more information about modifying the value of the

maxAllowedContentLength attribute.

WX-3044

Only the first comma and digits of a number are pasted when you try to copy a

number with multiple commas or digits to fields with certain formats.

WX-3050

Leading zeros and brackets cannot be pasted or specified in the fields even if the

fields are configured with the formats. This is an HTML5 limitation.

WX-4184

Batch operations may slow down because of rendering of large pages or

reloading of all thumbnails using the Reorder Page operation.

WX-4343

In Web Access, Highlighter annotation overlays over other annotations, whereas

this does not occur in Document Manager. This is an HTML5 limitation.

WX-5805

BLACK OUT BOX rubber stamp annotation is not displayed correctly in Viewer.

Workaround: Place the BLACK OUT BOX rubber stamp annotation in front of

other annotations.

WX-5859

When you select one or more documents on the query results page and then

navigate to the other query results pages, the selected document(s) are cleared.

WX-6524

Application containing documents in retention cannot be modified. This is a

limitation.

WX-6638

When you click the Fit to height or Fit to view button for an image file and add a

rubber stamp, the rubber stamp does not display correctly.

Workaround: Save the annotation and reload the image.

ApplicationXtender 20.3 Release Notes 21

Issue number

Issue description

WX-7128

If the parent website requires SSL and if you deselect the Require SSL option

when installing ApplicationXtender Administrator or Web Access, the sites

installed are still set to require SSL.

WX-7209

Unable to highlight exact phrases in PDF subpages. This is a limitation.

WX-7254

The value of the TIMESTAMP field in Document Level Security is not converted

to the correct format in ApplicationXtender Administrator.

WX-7272

Annotations on bitonal images are displayed in black and white colors in the print

result. This is a limitation.

WX-7333

When you try to delete a page of a document or batch with multiple pages from

thumbnail view, it returns to the first page instead of returning to the previous

page before the delete operation.

WX-7599

Document Viewer does not support using hotkeys when the Enable Inline

Rendering of Foreign Files option is selected.

WX-7787

The zoom in operation does not work properly in Firefox after you zoom out a

JPG or PDF document to 10%. This occurs only when there is an arrow

annotation on the page.

WX-7793

Date query using the Within and Older Than expressions does not work in

custom Date type.

WX-7856

When you search for documents using the time range without separators, it may

return incorrect results.

WX-7931

Deleting the locked batch results in inappropriate data when you continue the

operation with the deleted batch from other session.

WX-7997

When you print documents with unsupported page types (for example, MP3), you

will only get a combined PDF with all printable pages but will not be informed that

the unsupported page types are ignored (for example, MP3).

WX-8095

When you modify the numeric index fields indexed with a value greater than 9 for

integer or 15 for decimal, it may display an incorrect value. This is a jQuery

limitation.

WX-8104

Annotation positions are different in image form overlay, text form overlay, and

print pages.

WX-8265

The user <All> cannot be added to the annotation group in ApplicationXtender

Administrator.

ApplicationXtender 20.3 Release Notes 22

Issue number

Issue description

WX-9011

In Safari browser, export Web Access User Settings/Data Source

Configuration/Audit Report/User Permission Report/Applications/Users/Groups

does not work as expected.

Workaround: You must enable popup windows in Safari browser and manually

save the export content from the popup window.

WX-9021

Hotkey does not work in the batch document viewer after completing indexing.

WX-9023

Upload New Batch hotkey has a conflict with the Edge hotkey.

WX-9053

Automatic logout is not supported in Firefox or Safari browser in Mac.

WX-9264

In a non-xPlore application, ad hoc text search cannot find text which has a

redaction annotation.

WX-9413

If the application is not using xPlore full-text engine, the word highlight may be

inaccurate when performing a text search in a PDF file.

WX-9415

In the non-xPlore application, ad hoc text search cannot find the text when using

wildcard ! behind the specified text in a TXT PDF file.

WX-10209

Ad hoc text search does not execute properly when it comes to subpage

documents. It finds multiple hits on subpages but does not properly navigate

them.

WX-11370

Microsoft Word document with template may not display correctly. This is due to a

third-party limitation.

WX-11428

When an incorrect schema name is entered, both Component Registration

Wizard and Administrator may not load correctly.

Workaround:

User needs to manually correct the schema name in xscm.config file for all

service entries.

WX-11543

Non-admin user cannot create an index if there is a required data-reference field

in that application that is configured as hidden.

WX-11650

When a user has no full-text privilege or cannot obtain a full-text license,

modifying and executing a saved query containing full-text search criteria results

in the query page refreshing and no records returned.

ApplicationXtender 20.3 Release Notes 23

Issue number

Issue description

WX-11733

When using the Office desktop add-in, pop-ups such as “Print Document” and

“Download Foreign File” may not work. This is a limitation of working with Office

desktop, and does not affect Office Online.

WX-11736

“An unexpected error occurred. Details: Invalid Request!” error message appears

when running multiple Office desktop applications with ApplicationXtender Web

Access add-ins at same time.

WX-12544

Data source names cannot contain multiple blank spaces.

WX-13194

Migration service fails to migrate security when using MySQL database.

WX-13199

Archive job in Archive Service fails to finish when the database is case sensitive.

Trademarks owned by Open Text. One or more patents may cover this product. For more information, please visit https://www.opentext.com/patents.

Disclaimer

No Warranties and Limitation of Liability

Every effort has been made to ensure the accuracy of the features and techniques presented in this publication. However, Open Text Corporation and its affiliates accept

no responsibility and offer no warranty whether expressed or implied, for the accuracy of this publication.

7 Contact information

OpenText Corporation

275 Frank Tompa Drive

Waterloo, Ontario

Canada, N2L 0A1

OpenText My Support: https://support.opentext.com

For more information, visit www.opentext.com