April 2006 1
Molly Maid, Inc. a Michigan corporation
Information for Prospective Franchisees
Required by the Federal Trade Commission
* * * * * * * * * * * * * *
To protect you, we've required your franchisor to give you this information. We
haven't checked it, and don't know if it's correct. It should help you make up your mind.
Study it carefully. While it includes some information about your contract, don't rely on it
alone to understand your contract. Read all of your contract carefully. Buying a franchise
is a complicated investment. Take your time to decide. If possible, show your contract and
this information to an advisor, like a lawyer or accountant. If you find anything you think
may be wrong or anything important that's been left out, you should let us know about it.
It may be against the law.
There may also be laws on franchising in your State. Ask your State agencies about
them.
FEDERAL TRADE COMMISSION
Washington, D.C. 20580
Effective date of offering circular: April 3, 2006
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Molly Maid, Inc., a Michigan corporation
3948 Ranchero Drive
Ann Arbor, MI 48108
(734) 822-6800
www.mollymaid.com
FRANCHISE OFFERING CIRCULAR FOR PROSPECTIVE FRANCHISEES
The franchisee will provide residential cleaning services.
The initial franchisee fee is $9,900.00 plus a Territory Fee of $1 for each Target Household in the
Territory. The Initial Package Fee is $8,500. Additional expenses for the first three months range
from $22,725-$48,000. The estimated initial investment required ranges from $61,125-$106,400.
Risk Factors:
THE FRANCHISE AGREEMENT REQUIRES THAT ALL DISAGREEMENTS BE
SETTLED BY ARBITRATION IN MICHIGAN. OUT OF STATE ARBITRATION MAY
FORCE YOU TO ACCEPT A LESS FAVORABLE SETTLEMENT. IT MAY ALSO
COST YOU MORE TO ARBITRATE WITH US IN MICHIGAN THAN IN YOUR
HOME STATE.
THE FRANCHISE AGREEMENT STATES THAT MICHIGAN LAW GOVERNS THE
AGREEMENT AND THIS LAW MAY NOT PROVIDE THE SAME PROTECTION
AND BENEFITS AS LOCAL LAW. YOU MAY WANT TO COMPARE THESE LAWS.
THERE MAY BE OTHER RISKS CONCERNING THIS FRANCHISE.
Information about comparisons of franchisors is available. Call the state administrators listed in
Exhibit E or at your public library for sources of information.
Registration of this franchise with the state does not mean that the state recommends it or has
verified the information in this offering circular. If you learn that anything in this offering circular is
untrue, and the appropriate State authority listed in Exhibit E.
Effective Date: April 3, 2006
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THE STATE OF MICHIGAN PROHIBITS CERTAIN UNFAIR PROVISIONS THAT ARE
SOMETIMES IN FRANCHISE DOCUMENTS. IF ANY OF THE FOLLOWING
PROVISIONS ARE IN THESE FRANCHISE DOCUMENTS, THE PROVISIONS ARE VOID
AND CANNOT BE ENFORCED AGAINST YOU.
Each of the following provisions is void and unenforceable if contained in any documents
relating to a franchise:
1. A prohibition on the right to join an association of franchisees.
2. A requirement that a franchise assent to a release, assignment, novation, waiver, or
estoppel which deprives a franchisee of rights and protections provided in this act. This
shall not preclude a franchisee, after entering into a franchise agreement, from settling
any and all claims.
3. A provision that permits a franchisor to terminate a franchise prior to the expiration of its
term except for good cause. Good cause shall include the failure of the franchisee to
comply with any lawful provision of the franchise agreement and to cure such failure
after being given written notice thereof and a reasonable opportunity, which in no event
need be more than 30 days, to cure such failure.
4. A provision that permits a franchisor to refuse to renew a franchise without fairly
compensating the franchisee by repurchase or other means for the fair market value at the
time of expiration of the franchisee’s inventory, supplies, equipment, fixtures, and
furnishings. Personalized materials which have no value to the franchisor and inventory,
supplies, equipment, fixtures, and furnishings not reasonably required in the conduct of
the franchise business are not subject to compensation. This subsection applies only if: (i)
the term of the franchise is less than 5 years old and (ii) the franchisee is prohibited by
the franchise or other agreement from continuing to conduct substantially the same
business under another trademark, service mark, trade name, logotype, advertising, or
other commercial symbol in the same area subsequent to the expiration of the franchise
or the franchisee does not receive at least 6 months advance notice of the franchisor’s
intent to renew the franchise.
5. A provision that permits the franchisor to refuse to renew a franchise on terms generally
available to other franchisees of the same class or type under similar circumstances. This
section does not require a renewal provision.
6. A provision requiring that arbitration or litigation be conducted outside this state. This
shall not preclude the franchisee from entering into an agreement, at the time of
arbitration, to conduct arbitration at a location outside this state.
7. A provision which permits a franchisor to refuse to permit a transfer of ownership of a
franchise, except for good cause. This subdivision does not prevent a franchisor from
exercising a right of first refusal to purchase the franchise. Good cause shall include, but
is not limited to:
a) The failure of the proposed transferee to meet the franchisor’s then current
reasonable qualifications or standards.
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b) The fact that the proposed transferee is a competitor of the franchisor or
subfranchisor.
c) The unwillingness of the proposed transferee to agree in writing to comply with
all lawful obligations.
d) The failure of the franchisee or proposed transferee to pay any sums owing to the
franchisor or to cure any default in the franchise agreement existing at the time of
the proposed transfer.
8. A provision that requires the franchisee to resell to the franchisor items that are not
uniquely identified with the franchisor. This subdivision does not prohibit a provision
that grants to a franchisor a right of first refusal to purchase the assets of a franchise on
the same terms and conditions as a bona fide third party willing and able to purchase
those assets, nor does this subdivision prohibit a provision that grants the franchisor the
right to acquire the assets of a franchise for the market or appraised value of such assets
if the franchisee has breached the lawful provisions of the franchise agreement and has
failed to cure the breach in the manner provided in the subdivision (c)
9. A provision which permits the franchisor to directly or indirectly convey, assign, or
otherwise transfer its obligations to fulfill contractual obligations to the franchisee unless
provision has been made for providing the required contractual services.
If the franchisor’s most recent financial statements are unaudited, and show a net worth of less
than $100,000.00, the franchisee may request the franchisor to arrange for the escrow of initial
investment and other funds paid by the franchisee until the obligations, if any, of the franchisor
to provide real estate, improvements, equipment, inventory, training or other items included in
the franchise offering are fulfilled. At the option of the franchisor, a surety bond may be
provided in place of escrow.
THE FACT THAT THERE IS A NOTICE OF THIS OFFERING ON FILE WITH THE
ATTORNEY GENERAL DOES NOT CONSTITUTE APPROVAL, RECOMMENDATION,
OR ENFORCEMENT BY THE ATTORNEY GENERAL.
Any questions regarding this notice should be directed to:
State of Michigan
Consumer Protection Division
Attn: Franchise
670 Law Building
Lansing, Michigan 48913
Telephone Number: 517-373-7117
Michigan Effective Date: April 3, 2006
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MOLLY MAID, INC.
TABLE OF CONTENTS
ITEM 1. THE FRANCHISOR AND PREDECESSORS.......................................................................................11
ITEM 2. IDENTITY AND BUSINESS EXPERIENCE OF PERSONS AFFILIATED WITH US...................13
ITEM 3. LITIGATION.............................................................................................................................................15
ITEM 4. BANKRUPTCY. ........................................................................................................................................15
ITEM 5. INITIAL FRANCHISE FEES. .................................................................................................................15
ITEM 6. OTHER FEES............................................................................................................................................18
ITEM 7. INITIAL INVESTMENT..........................................................................................................................22
ITEM 8. RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES.................................................25
ITEM 9. FRANCHISE OWNER OBLIGATIONS................................................................................................28
ITEM 10. FINANCING. ...........................................................................................................................................29
ITEM 11. FRANCHISOR'S OBLIGATIONS........................................................................................................30
ITEM 12. TERRITORY. ..........................................................................................................................................36
ITEM 13. TRADEMARKS.......................................................................................................................................37
ITEM 14. PATENTS, COPYRIGHTS, AND PROPRIETARY INFORMATION.............................................39
ITEM 15. OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE
BUSINESS..................................................................................................................................................................39
ITEM 16. RESTRICTIONS ON SERVICES OFFERED BY FRANCHISE OWNER......................................40
ITEM 17. RENEWAL, TERMINATION, TRANSFER, AND DISPUTE RESOLUTION................................40
ITEM 18. PUBLIC FIGURES..................................................................................................................................44
ITEM 19. EARNINGS CLAIMS. ............................................................................................................................45
ITEM 20. LIST OF OUTLETS................................................................................................................................52
ITEM 21. FINANCIAL STATEMENTS.................................................................................................................56
ITEM 22. CONTRACTS. .........................................................................................................................................56
ITEM 23. ACKNOWLEDGMENT OF RECEIPT BY PROSPECTIVE FRANCHISE OWNER. ..................56
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EXHIBIT A: FINANCIAL STATEMENTS...........................................................................................................57
EXHIBIT B : FRANCHISE AGREEMENT AND EXHIBITS ............................................................................59
EXHIBIT C
1
AND C
2:
FRANCHISE LISTS........................................................................................................111
EXHIBIT D: BANK ACCOUNT DEBIT AUTHORIZATION..........................................................................131
EXHIBIT E: SERVICE OF PROCESS ................................................................................................................133
EXHIBIT F: BUSINESS BROKERS ....................................................................................................................135
EXHIBIT G: CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT............................................135
EXHIBIT H: DISCLOSURE ACKNOWLEDGMENT STATEMENT.............................................................225
EXHIBIT I: MUTUAL RELEASES......................................................................................................................227
EXHIBIT J: CARPET CLEANING AGREEMENT...........................................................................................239
EXHIBIT K: MILLION DOLLAR PROGRAM AGREEMENT ......................................................................249
EXHIBIT L: ADDITIONAL DISCLOSURES AND RIDERS ...........................................................................253
ADDITIONAL DISCLOSURES FOR THE STATE OF CALIFORNIA..........................................................253
ADDITIONAL DISCLOSURES FOR THE STATE OF FLORIDA .................................................................254
ADDITIONAL DISCLOSURES FOR THE STATE OF HAWAII....................................................................254
ADDITIONAL DISCLOSURES FOR THE STATE OF ILLINOIS..................................................................255
ADDITIONAL DISCLOSURES FOR THE STATE OF INDIANA..................................................................256
ADDITIONAL DISCLOSURES FOR THE STATE OF MARYLAND............................................................257
ADDITIONAL DISCLOSURES FOR THE STATE OF MINNESOTA...........................................................257
ADDITIONAL DISCLOSURES FOR THE STATE OF NEW YORK.............................................................258
ADDITIONAL DISCLOSURES FOR THE STATE OF NORTH DAKOTA...................................................260
ADDITIONAL DISCLOSURES FOR THE STATE OF RHODE ISLAND.....................................................262
ADDITIONAL DISCLOSURES FOR THE STATE OF SOUTH DAKOTA ...................................................262
ADDITIONAL DISCLOSURES FOR THE STATE OF UTAH........................................................................262
ADDITIONAL DISCLOSURES FOR THE STATE OF VIRGINIA ................................................................262
ADDITIONAL DISCLOSURES FOR THE STATE OF WASHINGTON .......................................................262
ADDITIONAL DISCLOSURES FOR THE STATE OF WISCONSIN ............................................................263
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ADDENDUM TO THE FRANCHISE AGREEMENT FOR USE IN CALIFORNIA .....................................265
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN ILLINOIS........................................................267
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN MARYLAND ..................................................271
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN MINNESOTA .................................................273
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN NORTH DAKOTA.........................................275
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN WASHINGTON..............................................277
ITEM 23: RECEIPT ...............................................................................................................................................279
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ITEM 1. THE FRANCHISOR AND PREDECESSORS.
Molly Maid, Inc. is a Michigan corporation formed May 8, 1984 for the sole purpose of
franchising the MOLLY MAID system (the "System") in the United States. Throughout this
document, Molly Maid, Inc. means “we,” “our,” and “us,” and franchise owner means “you” and
“your.” We maintain our principal business address at 3948 Ranchero Drive, Ann Arbor, MI,
48108. Our agent for service of process is disclosed in Exhibit E of this Offering Circular.
Initially developed and offered in Canada in 1979 by Molly Maid International, Inc.
(referred to as "MMII"), the MOLLY MAID System embodies the vision of a nurse who
understood the need for a professional residential cleaning service. MMII is incorporated under
the laws of the Province of Ontario, Canada. Its principal place of business is 100 Bronte Rd.,
Oakville, Ontario, L6L 6L5 Canada. MMII was also known as Molly Maid Home Care Services,
Limited.
Following our incorporation in 1984, we purchased from MMII the rights to the
trademarks, trade secrets, copyrights, trade dress, and the proprietary management and business
system utilized in connection with the System. We also purchased the rights to promote, license,
use, develop and sell the System throughout the United States, its territorial possessions, and the
District of Columbia. In 1994, we were awarded these same rights for Bermuda.
On January 6, 2000, our principal shareholders formed Mr. Handyman International,
LLC, a Michigan limited liability company, whose principal address is 3948 Ranchero Drive,
Ann Arbor, MI 48108, and acquired the trademark rights to the Mr. Handyman Mark and
Symbol. Mr. Handyman International, LLC offers and sells franchises that offer home repair and
maintenance services in both the United States and Canada. As of December 31, 2005, Mr.
Handyman International, LLC had 188 franchises in the United States and 10 in Canada. It does
not anticipate offering franchises in any other line of business.
On January 14, 2000, our principal shareholders formed 1-800-DryClean, LLC, a
Michigan limited liability company, whose principal address is 3948 Ranchero Drive, Ann
Arbor, MI 48108, to offer and sell franchises that offer a residential dry-cleaning pick up and
delivery service in the United States. As of December 31, 2005, 1-800-DryClean, LLC has 96
franchises in the United States. It does not anticipate offering franchises in any other line of
business.
We are also an affiliate of DUCTZ International, LLC (“DUCTZ”), a Michigan limited
liability company formed March 30, 2004 to franchise the DUCTZ system in the United States.
DUCTZ maintains its principle business address at 3948 Ranchero Drive, Ann Arbor, MI 48108.
DUCTZ’s goal is to offer prompt and reliable residential duct cleaning services, with the
opportunity to perform commercial and industrial duct cleaning. As of December 31, 2005,
DUCTZ had 5 franchises in the United States. It does not anticipate offering franchises in any
other line of business.
As of December 31, 2005, we have 361 franchises in the United States and Puerto Rico.
Molly Maid International, Inc., licenses an additional 317 MOLLY MAID franchises in Canada,
the United Kingdom, Portugal, and Japan. We do not own or operate any MOLLY MAID
franchises or any other type of residential cleaning business. We are a franchising company
dedicated to offering the most professional and reliable residential cleaning system and service
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in the United States. To do that, we develop, promote, and award franchises for the operation of
professional residential housekeeping services under the "MOLLY MAID" name (the
"Franchised Business") using methods and operating systems as defined in MOLLY MAID
Operating Manuals (the "Manuals"). We are a member of the International Franchise Association
and abide by its Code of Principles and Standards of Conduct.
The Franchised Business
The MOLLY MAID Franchised Business is devoted to effectively meeting the residential
cleaning needs of consumers and, in so doing, enhances their quality of life. We award
Territories (Item 12) within which geographic limits Molly Maid Franchise Owners may offer
MOLLY MAID services to customers. The majority of our owners operate out of a Large-Size
Market Territory; however, we also approve Mid-Size Market Territories in certain areas of the
country. Most homes serviced by MOLLY MAID require either weekly, alternate weekly, tri-
weekly or monthly service and these customers are referred to as regular customers. While
MOLLY MAID provides one-time only cleaning services, the System’s focus is on the repeat
residential customer. We have learned that the most effective way to provide a residential
cleaning service is through a team composed of two cleaning employees (the "Home Service
Professionals").
Molly Maid has developed a carpet cleaning program for existing owners who are
averaging $6,000 Gross Sales a week for one calendar quarter and are in full compliance with
their Franchise Agreement. These owners may have the opportunity to purchase the carpet
cleaning program, which was developed to, in addition to the standard residential housekeeping
services, offer carpet cleaning as an additional service.
Within the residential cleaning service industry MOLLY MAID competes with other
businesses, including other national and regional franchise programs. We differentiate the
MOLLY MAID System from our competitors in ways that are specifically designed to offer our
customers peace of mind. The most important element in our business strategy is to build a
trusting relationship with our customers. To achieve this, we have chosen to not sub-franchise
the System, believing that the direct relationship we have with our franchise owners, and they
with MOLLY MAID customers, enhances communication and the maintenance of System
standards. Additionally, our professional dress and approach and our advanced computerized
operating systems provide MOLLY MAID franchise owners the opportunity to more effectively
respond to the needs of their customers. Other important operational standards that enhance trust
include offering in-home estimates and the use of highly identifiable MOLLY MAID marketing
and service vehicles in the communities we service.
A professional approach has proven effective with our customers; therefore, you must
purchase or lease standardized vehicles that meet System standards and specifications for color
and logo identification (Item 8). You and all office personnel must also wear, during business
hours, approved MOLLY MAID business attire. The Home Service Professionals that you
employ must wear an approved MOLLY MAID uniform. In addition to being strong marketing
tools for enhancing awareness of the MOLLY MAID trademark, the professional appearance
created through the use of standardized vehicles and dress, helps you to gain consumer
confidence in your community.
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Managing your daily operations, including your customer lists, scheduling, and
operational record keeping, is effectively handled by our proprietary franchise management
software system, called "Customer Care" (Item 11). The recipient of awards and
acknowledgment in both the franchising and technology communities, including Microsoft’s
Windows World Open” competition, Customer Care is a sophisticated management tool
which allows you to effectively meet the needs of your customers and efficiently manage your
business.
We commit to growing the System by satisfying the needs of our customers. You must
provide each new regular customer with an in-home estimate of services to be provided, taking
into account the requirements specific to their home and family, and provide them with a
standardized written "Guarantee of Satisfaction."
Molly Maid has developed a program for existing owners who meet certain criteria (Item
12). These owners may have the opportunity to purchase additional territory through the
Expansion Program. The program was designed to help owners who are meeting these criteria
develop and expand into additional area. The royalty rate for this expansion program may be
different from the current royalty rate (Items 6 and 12).
Our professional appearance and approach, sophisticated systems, and written estimates
and guarantees help to create and support the trust MOLLY MAID customers have placed in the
System by providing MOLLY MAID the opportunity to meet their housekeeping needs.
There are no regulations specific only to the residential housekeeping industry that we
are aware of, although you must comply with all laws and regulations that apply generally to all
businesses. You should investigate these laws.
ITEM 2. IDENTITY AND BUSINESS EXPERIENCE OF PERSONS AFFILIATED WITH
US.
Chairman of the Board of Directors, and Chief Executive Officer: David G. McKinnon
Mr. McKinnon is the co-founder and has been a Director of Molly Maid, Inc. since our
incorporation in 1984. From 1992 to 1997 he served as our President, Chief Executive Officer,
and Chairman of the Board of Directors. From January 1997, he served as our Chairman of the
Board of Directors. Since November 2003, he has continued to serve as the Chairman of the
Board of Directors, and also serves as Chief Executive Officer.
In January 2000 Mr. McKinnon founded 1-800-DryClean, LLC and Mr. Handyman
International, LLC. Since their inception, he has served as the Chief Executive Officer of both of
the companies. In March of 1999, he was appointed to the Board of Directors of the International
Franchise Association (“IFA”) and serves as an advisor on many other boards. In 2002 Mr.
McKinnon received one of the IFA’s most prestigious honors of Entrepreneur of the Year.
Executive Vice President of Operations: Kristi Mailloux
Ms. Mailloux first joined Molly Maid, Inc. in 1992. She has served Molly Maid, Inc. in a variety
of positions with the last culminating in her appointment as Executive Vice President of
Operations. She also serves as Vice President of Operations for Mr. Handyman International,
LLC., since her appointment in October 2004, and as President and Chief Operating Officer of 1-
800-DryClean, LLC since her appointment in March of 2002.
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Executive Vice President of Consumer Sales: John J. McLellan
Mr. McLellan joined us in December 2002 as the Vice President of Marketing, and was named
Chief Marketing Officer in 2004, and Executive Vice President of Consumer Sales in March
2006. From October 1998 to November 2002 Mr. McLellan was Vice President of Worldwide
Marketing for Ziebart International Corporation, located in Troy, MI. Mr. McLellan has over
twenty years of franchise marketing experience having served as Director of Field Marketing for
Wendy’s International in Dublin, OH, as well as holding senior management positions at the
DDB Needham advertising agency. He continues to serve Mr. Handyman International, LLC.,
DUCTZ International, LLC., and 1-800-Dry Clean, LLC as Chief Marketing Officer.
Chief Information Officer: Ted Kennedy
Mr. Kennedy joined us in 1993. He has served in a number of positions culminating in his
appointment to Chief Information Officer. Since their inception, Mr. Kennedy has served in the
same capacities for 1-800-DryClean, LLC, Mr. Handyman International, LLC and DUCTZ
International, LLC.
Chief Financial Officer, David Taccolini
Mr. Taccolini joined us as Controller in January 2002 and was named CFO in July 2002. From 1994-
2002 he served as Controller for New Horizons Computer Learning Center, located in Livonia, MI.
He also serves our other affiliates in the same capacity.
Senior Vice President: Jim Evers
Mr. Evers joined us in September 2004 as Vice President of Franchise Development and in
January 2006, he was named Senior Vice President. From 2003 to 2004 he was President of
Sequoia Ventures, Inc., based in Ann Arbor, MI, a company helping entrepreneurs bring
products, services and ideas to market. From 1994 to 2003 he was President of Evers & Reich,
Inc., based in South Holland, IL, a company providing marketing services and marketing
consulting. He also serves our other affiliates in the same capacity.
Senior Director of Operations : Danessa Itaya
Ms. Itaya joined us in 1994 as Accounting Assistant. Ms. Itaya has served in a number of
positions at Molly Maid and Service Brands International, including Director of Accounting,
Director of License Administration, and Director of Human Resources, culminating in her
appointment to Senior Director of Operations on January 1, 2006.
Director of Training: Kelly Beattie
Ms. Beattie joined us in December 2002 as the Training Manager and was named Director of
Training in August 2004. From November 2001 through November 2002 she was the Assistant
Director for the Princeton Review in Ann Arbor, MI. Before that she served as Manager of
Employee Development for New Horizons Computer Learning Center located in Livonia, MI
from August 1998 through August 2001.
Vice President of Franchise Development: Rob Goggins
Mr. Goggins joined us in March 2003 as a Franchise Development Manager and was named
Vice President of Franchise Development in January 2006. From October 2002 to April 2004 he
was the co-owner of Inspired Packaging Solutions in Livonia, Michigan. Prior to this he was a
April 2006 15
District Sales Manager covering Michigan, Indiana and Ohio for Wisconsin Film and Bag,
located in Shawano, WI from September 1997 to October 2002. He also serves our other
affiliates in the same capacity.
Senior Development Manager: Mike Skitzki
Mr. Skitzki joined us in September of 2003 as a Franchise Development Manager and was
named Senior Development Manager January 1, 2006. Prior to joining Molly Maid, Mr. Skitzki
worked for Enterprise Rent-A-Car in various positions beginning in August of 1999. Most
recently he led the Molly Maid and Service Brands International account team for Enterprise
Fleet Services, in Farmington, MI, from its inception in 2002.
Brand Transfer and Expansion Manager: Michelle Mikosz
Ms. Mikosz joined us in March 2001 and was named Brand Transfer and Expansion Manager in
July 2005. Prior to that she had served in a variety of positions including Contract Specialist and
Legal Franchise Administrator.
Director: Dawn Bailey
Ms. Bailey was elected to the Board of Directors of Molly Maid, Inc. in March of 1996. Since
1989, she has been employed by Advanced Resources of Michigan, a contract services firm.
Director: James M. MacKenzie
In 1980, Mr. MacKenzie assumed the presidency of Molly Maid Home Care Services, Limited,
and predecessor to MMII. He has been a director of Molly Maid, Inc. since our incorporation in
1984.
Third Party Brokers: In various regions of the country, we use third party brokers to market and
sell the Franchised Business. They are listed in Exhibit F. of this Offering Circular.
ITEM 3. LITIGATION.
No litigation is required to be disclosed in this offering circular.
1
ITEM 4. BANKRUPTCY.
No person previously identified in Items 1 or 2 of this Offering Circular has been
involved as a debtor in proceedings under the U.S. Bankruptcy Code required to be disclosed in
this Item.
ITEM 5. INITIAL FRANCHISE FEES.
The Initial Franchise Fees (“Initial Fees”) are
1. a fixed Franchise Fee of $9,900;
2. a fixed Initial Package Fee of $8,500 that includes the license for our proprietary
Customer Care software, operating equipment, computer, monitor, printer, computer
software, supplies, and a $1,000 convention allowance (the “Convention
1
We do have Third Party Brokers with Litigation to be disclosed. You will find that information in Exhibit F
of this offering circular.
April 2006 16
Allowance”). The Convention Allowance offsets expenses associated with attending
the first Molly Maid annual convention that is scheduled to commence within one
year of your successful completion of the Initial Training Program (Item.8). If your
expenses are less than $1,000, the difference will be rebated to you. The Convention
Allowance cannot be used to offset any other expenses or requirements associated
with your Franchised Business and if you do not attend the Convention, it will not be
refunded to you;
3. a Territory Fee of $1 for every target household (“Target Household”), in your
exclusive territory (the “Territory”) as described in Item 12, which meets our then
current demographic criteria for median income and home value, which may vary,
based on the demographic information. Territory Fees typically range from $30,000
to $40,000 for a Large-Size Market and $20,000 to $30,000 for a Mid-Size Market.
An existing owner who has been approved for our expansion program will need to
pay the Territory Expansion Fee, which is $1 for every target household in the
expansion territory.
The Initial Fees offset the expenses we incur in registering, marketing, awarding,
training, and opening new franchises. Except for the Convention Allowance listed in the above
Section 2, there are no other refunds under any circumstances.
Molly Maid is a member of the International Franchise Association and participates in
the IFA's VetFran Program, which provides a 25% discount on the initial franchise fee (not
including the Initial Package or territory fees) to veterans of U.S. Armed Forces who otherwise
meet the requirements of the VetFran program.
If you need to arrange for financing, you may pay the Initial Fees in two installments.
The first installment is comprised of the fixed Franchise Fee, the fixed Initial Package Fee and a
$10,000 Territory Deposit Fee and is due and payable when you sign and return to us the
Franchise Agreement. If you choose to pay the Franchise Fee in two installments, you will sign a
Promissory Note for the remaining balance which will be due prior to your attending Home
Office Training along with an annual percentage rate of 9.9% interest. Upon our receipt of the
signed Franchise Agreement, the first installment payment and your Promissory Note, you will
enter “RIGHT START.” If third party financing is necessary for you to fund your Franchised
Business, we will assist you in developing and submitting financial projections..
You may apply
for an additional franchise and, if we approve your request, you may be awarded an additional
franchise (Item 12). For additional franchises awarded to you, you must agree to sign our then
current Franchise Agreement and remit to us our then current Territory Fee. We will waive the fixed
Initial Franchise Fee and Initial Package fee for additional franchises awarded to you.
If the royalty rate and declining thresholds in your current franchise agreement(s) and the
new franchise agreement are different, then your royalty rate and threshold levels may be
averaged or aggregated together to form one royalty rate and threshold scale for the all of your
Franchise Agreements. This will be calculated by averaging your current franchise(s)’s royalty
rate and aggregating your current thresholds and the new franchise’s, to form one set of rates and
threshold levels for all your Franchise Agreements. In averaging and aggregating the rates and
levels, we will take into account the ratio of the current number of Target Households in each
Franchise Agreement, so that a Franchise with more Target Households will have a greater
weight than a Franchise with fewer Target Households.
April 2006 17
We have extended to our current franchisees, who have grown their existing businesses
to at least one million dollars in annual gross sales, an option to purchase an additional franchise
through our Million Dollar Circle Program (Exhibit K). This program allows the franchisee to
purchase an additional franchise by executing a new Franchise Agreement and paying only the
Territory Fee. In addition, if the franchisee hits the specified revenue amounts in the designated
time periods, as described in Exhibit K, they will be refunded up to all of the Territory Fee for
that franchise. Under our Million Dollar Circle Program, the franchisee will pay the standard
royalty as described in section 2.C. of the Franchise Agreement, except, that if the franchisee
reaches specified revenue amounts in the designated time periods, then once they have produced
$1,000,000 in gross annual sales in the new business, within a certain time frame, then their
royalty rate will be 3 ½ % on additional sales over $1,000,000 for the remainder of the calendar
year.
[THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK]
April 2006 18
ITEM 6. OTHER FEES.
Name of Fee
2
Amount Due Date Remarks
Royalty
Percentage based on a calendar year
sliding scale of gross sales. $0-400,000 =
6.5%
$400,001-800,000=6%
$800,001-1,200,000=5.5%
$1,200,001 - $1,600,000 =5%
$1,600,001 - 2,000,000 =4.5%
$2,000,001 - $2,400,000 = 4%
$2,400,001 -
$2,800,000 = 3.5%
$2,800,001 and up = 3%
If you are not in compliance with all your
agreements with us, the royalty remains at
a flat 6.5%.
This variable Royalty Fee applies only to
gross sales within the original territory
unless you have purchased an
additional(s) Franchised Business(ies).
Due by
automatic
debit each
Friday for
Gross Sales
achieved the
preceding
week
3
Royalties are payment for the
use of the Marks, System,
Territory, and Manuals. "Gross
Sales" means all income you
derive from the business
including carpet cleaning sales
less any sales tax and refunds,
if the Gross Sales used to
compute refunds were also
deducted from employee's
compensation. For Franchise
Renewals, the Royalty remains
the same as the Royalty for the
Initial Term of the Franchise
Franchisees who are awarded
an additional franchise through
the Million Dollar Circle
Program will have the same
royalty rate, and pay in the
same manner, as described
above and in section 2.C. of
the Franchise Agreement;
except, that if the franchisee
reaches the specified revenue
amounts in the designated time
periods, then once they have
produced $1,000,000 in gross
annual sales in the new
business, the royalty rate, will
be 3 ½ % for the remainder of
the calendar year. (Exhibit K)
2
All fees, unless otherwise specified, are imposed and collected by and payable to Molly Maid, Inc. All fees
are non-refundable.
3
For purposes of paying Royalty, our week begins on Monday and ends on Sunday. You must report you
weekly sales to us on Thursday of the following week. (Example, when week start is January 2, the week
end is January 8, and the royalty report is due January 12.) You must pay the Royalty by electronic funds
transfer or by such other means as we may specify. We may periodically specify other dates for reporting
and payment of royalty.
April 2006 19
Name of Fee
2
Amount Due Date Remarks
Expansion
Royalty Rates
Your royalty rates for each Franchise
Agreement may be averaged and
aggregated together to form one royalty
rate and threshold scale for the all of your
Franchise Agreements. In averaging and
aggregating the rates and levels, we will
take into account the ratio of the current
number of Target Households in each
Franchise Agreement.
Due by
automatic
debit each
Friday for
Gross Sales
achieved the
preceding
week
4
Royalties are payment for the
use of the Marks, System,
Territory, and Manuals. “Gross
sales” means all income you
derive from the business less
any sales tax and refunds, if
the Gross Sales used to
compute refunds were also
deducted from employee’s
compensation. For Franchise
Renewals, the Royalty remains
the same as the Royalty for the
initial Term of the Franchise.
National
Marketing Fund
Currently $100 per month not to exceed
2% of Gross Sales. Any changes to the
National Marketing Fund must be
approved by a 67% majority vote of at
least 75% of our Franchised Businesses.
Due by
automatic
debit weekly,
monthly as
determined
by a 67%
majority vote
of at least
75% of the
franchise
entities.
Currently used for cross-
promotions with national and
regional businesses,
advertising programs and
internet initiatives.
Customer Care
Continuing
Software
Licensing Fee
Currently $20 per week for a single user,
$30 per week for a multi-user, as adjusted
each calendar year
Due by
automatic
debit each
Friday
Franchise Management
Software System. See Exhibit
C of the Franchise Agreement.
Internet
Homepage
Currently $100 per year Due by
automatic
debit on
January 15 of
each year
Personalized home page on the
MOLLY MAID web site
4
For purposes of paying Royalty, our week begins on Monday and ends on Sunday. You must report you
weekly sales to us on Thursday of the following week. Example, when week start is January 2, the week end
is January 8, and the royalty report is due January 12.) You must pay the Royalty by electronic funds transfer
or by such other means as we may specify. We may periodically specify other dates for reporting and
payment of royalty.
April 2006 20
Name of Fee
2
Amount Due Date Remarks
Local
Advertising
Starting at $1.00 per Target Household
per year, declines to $0.50 per Target
Household per year when you reach and
maintain $20,001 in weekly Gross Sales
for a full calendar quarter. Declines to
$0.25 per Target Household per year
when you reach and maintain $25,001 in
weekly Gross Sales for a full calendar
quarter, and is $0.10 per Target
Household per year when you reach and
maintain $30,001 in weekly Gross Sales
for a full calendar quarter.
Payable per
supplier’s
terms
Your local advertising
expenses for promotional
handouts, door hangers, media
inserts, direct mail, newspaper,
internet paid placement, and a
trademark listing in the Yellow
Pages
DSL Cable, or
Satellite High
Speed Internet
Connection and
Electronic Mail
Monthly
Service Fee
Currently $39.00-$99.00 Payable per
supplier’s
terms
To be operable before you
attend Initial Training. This is
for your own individual email.
Transfer $9,900 or our then current transfer fee. If
a franchise owner sells a portion of the
Territory; the fee will be $4,900, not to
exceed $9,900 or our then current transfer
fee, for the sale of the entire territory. In
the event of a transfer to another MOLLY
MAID franchise owner, the fee will be
$2,000 or our then current transfer fee.
If you authorize us to enlist a third party
broker to locate the transferee, there will
also be a broker fee, which is currently an
additional $16,000 - $19,000.
Due upon
your signing
of the
Franchise
Agreement.
Due upon
closing of the
sale of the
Franchised
Business
No charge if the Transfer is to
an entity controlled by you or
to a spouse, parent, or child
Payable only if the third party
broker located the transferee,
and a broker fee was paid by
Molly Maid to the third party.
Additional
Training or
Assistance
$500 or our then current training fee Before the
start of the
training
session
We will provide Initial
Training to you and one other
person for no fee. You may
designate, with our approval
and on a "space available
basis," additional persons to
attend the Initial Training
Anti-Virus
Software
Currently $40-$60 per year per computer Annually Payable to a third party.
April 2006 21
Name of Fee
2
Amount Due Date Remarks
Renewal $2,000 or our then current fee for one or
more franchise agreements being renewed
at the same time
When you
sign your
Renewal
Franchise
Agreement
Neither the Royalty nor
Territory will change in the
Successor Franchise
Agreement
Audit Cost of inspection or audit, which
includes charges of attorneys and
independent auditors, travel expenses,
room and board, and compensation of
employees, plus 100% of understated
Royalty, Marketing and Promotional Fund
contributions and interest, at the rate of
12% per annum or the maximum rate
permitted by applicable law, whichever is
greater, and all late fees, from the date
originally due until the date of payment
.
Due by
automatic
debit 15 days
after billing
Due if an inspection or audit is
made necessary by your failure
to furnish reports, supporting
records, or other information
as required, or to furnish these
on a timely basis, or if an
understatement of Royalty by
is greater than 5% for any
period reviewed.
Interest Greater of 12% per annum or the
maximum permitted by law
Due by
automatic
debit each
Friday
Due on all overdue amounts
from the date the amounts
were originally due
Late Payment
Fee
5% of Royalty amount due or $20 per
week, whichever amount is greater
Due by
automatic
debit each
Friday
Due for each Royalty payment
that is not paid when due
Carpet Cleaning
Program and
Training
$3,300 or the then current fee, plus travel
and lodging expenses
Due upon
signing the
Carpet
Cleaning
Agreement
This payment is due directly to
the supplier, HOST/Racine
Industries Inc. and is for
equipment, supplies, and
training.
Costs and
Attorneys Fees
Will vary under circumstances As incurred Due if you hire an attorney
Indemnification Will vary under circumstances As incurred You must reimburse us if you
are held liable for claims from
your Franchised Business’s
operation.
April 2006 22
Item 7. INITIAL INVESTMENT.
Expenditure
Estimated
Amount or
Estimated High-
Low Range
When Due
Method
of
Payment
Whether
Refundable
To
Whom
Paid
Initial Fees due Molly Maid, Inc.
Initial Franchise
Fee
$9,900 $9,900 On signing
Franchise
Agreement. Waived
for additional
franchises awarded
to you (Item 5 and
Exhibit K)
Lump Sum No Molly Maid,
Inc.
Territory Fee (1)
$20,000 $40,000 On signing
Franchise
Agreement
Lump Sum No Molly Maid,
Inc.
Initial Package Fee
(2)
$8,500 $8,500 On signing
Franchise
Agreement. Not
applicable for
additional franchises
awarded to you
(Item 5 and Exhibit
K)
Lump Sum Up to
$1,000 (3)
Molly Maid,
Inc., and then
paid by us to
applicable
third parties
Subtotal
$38,400 $58,400
Operating Expenses (First Three Months)
Auto Lease
Deposit and 3
Months Lease
Expense (4)
$1,500 $4,800 Before Opening. Lump Sum,
then monthly
No Third Parties
Leasehold
Improvements (5)
$0 $2,000 Before Opening. Not
applicable for
additional franchises
awarded to you
Lump Sum No Third Parties
Real Estate, Utility
Deposits and Three
Months Rent (6)
$3,000 $3,200 When Lease is
Signed. Not
applicable for
additional franchises
awarded to you
Lump Sum,
then monthly
Dependent
Upon Lease
Terms
Landlord and
Utility
Companies
Furniture, Fixtures
and Equipment (7)
$500 $2,000 As Incurred. Not
applicable for
additional franchises
awarded to you
As Agreed No Third Parties
April 2006 23
Expenditure
Estimated
Amount or
Estimated High-
Low Range
When Due
Method
of
Payment
Whether
Refundable
To
Whom
Paid
Permits and
Licenses (8)
$100 $1,000 Before Opening. Not
applicable for
additional franchises
awarded to you
Lump Sum No Appropriate
local and
state
authorities
Insurance Deposit
and Three Months
Insurance Expense
$1,900 $5,000 Before Opening. Not
applicable for
additional franchises
awarded to you
Lump Sum,
then monthly
Yes Third Parties
Local Marketing
Requirement (9)
$5,000 $10,000 As Incurred. As Agreed No Third Parties
Training Expenses
for Travel, Food
and Lodging (10)
$1,000 $4,000 As Incurred. Not
applicable for
additional franchises
awarded to you
Lump Sum No Third Parties
Additional Funds-
3 Months (11)
$9,725 $16,000
Sub Total $22,725 $48,000
TOTAL $61,125 $106,400
Explanatory Notes
1) The price for each Target Household located in the Territory you purchase will be $1. The
typical Large-Size Market MOLLY MAID franchise encompasses approximately 30,000-
40,000 Target Households and incurs a Territory Fee of $30,000-$40,000. The typical Mid-
Size Market MOLLY MAID franchise encompasses approximately 20,000-30,000 Target
Households and incurs a Territory Fee of $20,000-$30,000. See Item 12 for more
information on Territory.
2) The Initial Package Fee includes Customer Care software, QuickBooks (or other approved)
accounting software, a $1,000 Convention Allowance, inventory, supplies, equipment,
computer software and hardware and materials necessary to open your Franchised Business
(see Exhibit B of the Franchise Agreement). The majority of the Initial Package Fee is paid
by us to third parties. The items included in the Initial Package may be changed
periodically to reflect changes in the System and the needs of franchise owners.
3) If you attend the first convention that is offered after attending Initial Training, you will
receive a $1,000 Convention allowance to offset fees (primarily the registration fee). If
you do not attend the Convention within the required time period, it will not be rebated to
you. There are no other refunds under any other circumstances
4) All MOLLY MAID businesses begin operation with a minimum of two marketing/service
vehicles that meet System standards and specifications and have the approved Molly Maid
decals. One vehicle is for your use in performing in-home estimates and one vehicle is for
April 2006 24
the use of your first Home Service Professional team. As your business grows, you will
need to add a vehicle for each new team that you employ. With this in mind, you should
consult with your personal financial advisor to determine whether you should pursue a
leasing or purchase structure for your marketing vehicles. The cost of purchasing a new
vehicle typically ranges from $9,500 to $15,000, plus applicable taxes. The cost for leasing
a new vehicle depends on the vehicle you choose from our list of approved vehicles, its
options, dealer terms, length of the lease, and emission control requirements. When leasing,
the amount of deposit will vary depending upon supplier pricing strategies, promotions, and
willingness to provide start up businesses with more advantageous pricing than they
typically offer individuals leasing a single vehicle. All vehicles purchased or leased for
the business are to be, and maintained, in a “good” condition as defined by KELLY
BLUE BOOK ("Good" condition means that the vehicle is free of any major defects. The
paint, body and interior have only minor (if any) blemishes, and there are no major
mechanical problems. In states where rust is a problem, this should be very minimal). All
vehicles used in the business are to be decaled as required by MOLLY MAID Inc. and
decals are to be free of defects.
5) Franchise owners operate the Franchised Business from leased space. The cost of
construction or leasehold improvements where you will lease space will vary depending
upon the amount of construction, renovation, construction costs, and how many of the costs
will be borne by the lessee.
6) As required by the lessee and local utility companies.
7) The amount estimated for office equipment, fixtures, and furnishings includes desks, chairs,
a file cabinet, telephone system, facsimile machine, wastebaskets, and other equipment and
supplies necessary to begin the operation of the Franchised Business.
8) As required by local and state laws and regulations.
9) Local Marketing expenses vary depending on the size of your territory. You are required to
spend $1.00 per Targeted Household per year. Our low estimate is based on someone who
has 20,000 Targeted Households and our high estimate is based on someone who has
40,000 households. (Item 6 and 2.H.)
10) Out-of-pocket travel expenses vary depending on your proximity to our home office or your
designated Owner Training Center in your area, the type of transportation you use, and your
individual expenses during the Initial Training week. For the purposes of this Item, we have
estimated the expenses for 2 individuals who are sharing one hotel room.
11) This item estimates your initial start up expenses (other than the items identified separately
in the table). These expenses include, but are not limited to, payroll costs, gasoline and
general auto maintenance and 3 months of Internet provider fees. No draw or salary for
you is in the estimate. These figures are estimates and we cannot guarantee that you will not
have additional expenses starting the business. The amount of working capital you need
will depend on a number of factors. These factors include how well you follow our methods
and procedures, your management skills, experience and business acumen, local economic
conditions, the local market for residential housekeeping products and services, the
prevailing wage rate, competition, and the sales level reached by your Franchised Business
during its initial period.
April 2006 25
We have relied on our years of experience to compile these estimates. You should review
them carefully with a financial advisor before making any decision to purchase the franchise.
ITEM 8. RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES.
Initial Package
To assist you in efficiently launching your Franchised Business, you must purchase from us
an Initial Package of software, equipment, products, and supplies before the commencement of
operation of the Franchised Business (Exhibit B of the Franchise Agreement). The items included
in the Initial Package change periodically to reflect the changing needs of the Franchised Business
in accordance with System procedures, and changes in suppliers and/or product specifications. The
Initial Package is the only product that we sell to you. In 2005, we derived 0% of our revenues
from the sale of the initial package. In 2006, we expect to derive 0% of our revenues from product
sales. None of our affiliates derive revenue from required purchases and leases of products and
services, although we retain the right to do so in the future.
The materials that are included in our Initial Package are shipped F.O.B. from our approved
suppliers located in New Castle, DE; Orange Park, FL; Ann Arbor, Clawson, Dexter, and
Farmington Hills, MI; and Holland, OH.
Our approved suppliers include:
Supplier Name Location Supplies/Materials
ImageFIRST Professional
Apparel New Castle, DE Owner and Employee Uniforms
Logo Xpress Orange Park, FL Vehicle Decals
Print-Tech Ann Arbor, MI Marketing and employee recruitment materials
Summit Distribution Clawson, MI Cleaning Supplies
Midwest Accounting, Inc. Dexter, MI Accounting software and related forms
Ecolab
Farmington Hills,
MI Cleaning Chemicals and Supplies
Spectrum Printing Tecumseh, MI Marketing materials
The Image Group Co. Holland, OH Logoed clothing and other trademarked items
Enterprise
Farmington Hills,
MI (has multiple
locations in many
states)
Procurement, financing, insurance, maintenance
and upfitting of Molly Maid vehicles
Host/Racine Industries Inc. Racine, Wisconsin
Carpet cleaning hardware, chemicals and
supplies
For your benefit, we have negotiated purchase arrangements with all the approved
vendors listed above. We have not negotiated any other purchase arrangements. We are not
affiliated with our approved vendors and we receive no material benefits from your purchases from
these companies, except as described below, although we reserve the right to do so in the future.
We are also not an affiliate of Enterprise however, because of fleet buying incentives Molly Maid,
April 2006 26
Inc. may qualify for rebates, depending on actual volume. The owner receives the majority benefit
of the rebate up front, reducing the purchase price. We may receive a residual benefit if and when
certain fleet volume requirements are met. Aside from certain intangible benefits associated with
group buying, you receive no material franchise benefits (for example, the award of additional
franchises or a successor term) for using an approved supplier.
While most franchise owners choose to order trademarked items from Image FIRST
Professional Apparel, Logo Xpress, Print-Tech, Spectrum, and The Image Group, you are only
required to order your Initial Package and Owner and Home Service Professional uniforms from
them. The remaining items you require for the operation of your Franchised Business may be
ordered from third party suppliers who we have approved.
All products must meet System standards and specifications for representation of the
Marks, and be pre-approved by us regardless of the supplier. Approval can be attained by
submitting a proof of the materials you wish to order to us and a written request for approval.
We will notify you in writing of our approval or disapproval within ten days of receipt of the
materials and your written request. All materials must meet the quality of our current suppliers,
and correctly bear the Marks. Standards and specifications are periodically modified to meet
changing market conditions and are published in our Manuals and on our web site.
Use of products and materials that have not received our prior written approval and do
not meet our standards and specifications can result in the termination of your franchise (Section
12.B. of the Franchise Agreement). Standards and specifications are updated periodically at our
sole determination and are made available to you in our Manuals, publications, and on our
Internet Homepage.
For your benefit MOLLY MAID has entered into a relationship with Payment
Processing, Inc., (“PPI”) in Newark, CA. PPI is a Credit Card Processing Company. Our
Franchise owners will receive a discounted rate in using their services. We receive no material
benefit from PPI, although we reserve the right to in the future.
Standards and Specifications
You must operate your Franchised Business according to our standards, specifications,
and operating procedures. We will formulate and modify standards and specifications based on
our and your franchisees experiences in operating the Franchised Business. Our standards and
specifications may impose requirements for performance (see Item 12), reputation, quality, and
appearance. Our Manuals or other communications do identify our standards and specifications
and/or names of designated or approved suppliers.
Email, Internet and Web Site
You must maintain, on your business computer, a high speed internet connection, an
electronic mail account that will enable you to receive and send electronic mail and transfer
computer files between you and us. You promise to subscribe to, and pay for, a customized web
site connected to our web site and managed by our web site provider (Item 6). You may not
develop and implement a web site through a third party provider without our written approval.
Insurance (Section 7.C. of the Franchise Agreement)
Before attending Initial Training and beginning the Franchised Business, you must obtain
and maintain, at your own expense, the insurance coverage that we require and meets the other
April 2006 27
insurance-related obligations in the Franchise Agreement. Currently, you must maintain broad
form comprehensive general liability insurance with at least a $1,000,000 each occurrence,
$2,000,000 general aggregate including the broad form general liability endorsement. You must
also maintain automobile liability insurance with a limit of liability of at least $1,000,000
combined single limits (bodily injury and property damage), including hired and non-owned
automobiles. All insurance policies must name our past, present, and future shareholders,
directors, officers, employees, attorneys, designees and us as an additional insured. Additionally,
you must maintain third party bonding coverage with minimum limits of $25,000. In no instance
will any required insurance policy have a deductible or self-insured retention in excess of
$5,000. You must also maintain $500,000 in workers’ compensation, employer’s liability
insurance and any other insurance required by statute or rule in the state(s) in which you operate
your Franchised Business.
The insurance levels listed above are the minimum we require you to maintain for the
Franchised Business. To gain adequate protection, you should discuss with your insurance agent
and financial advisor if your personal situation requires you to maintain coverage in addition to
the minimums that we require. You are not obligated by the terms of the Franchise Agreement
to purchase your insurance from any specific provider; however, all policies must be written by
an insurance company(ies) that is/are licensed in the state in which you are doing business, and
that has an A.M. Best rating of “A” or better. If you participate in the carpet cleaning program,
your specific situation may require you to have additional insurance, which you should also
discuss with your insurance agent.
At least 10 days prior to commencing business or whenever a modification or change is
made in your insurance policy, and prior to the expiration of any policy, you promise to have
your insurance company submit to us a copy or certificate or other acceptable proof of this
insurance. You may not attend our initial training program until you have provided the
certificates of insurance or other acceptable proof of all insurances.
Advertising/Telephone Listings (Item 6 of this offering circular and Section 2.H. of the
Franchise Agreement)
To secure new customers for the Franchised Business you must aggressively conduct, at
your expense, marketing, advertising, and promotional programs at the local level. You promise
to spend at least $1 per Target Household per year, until you reach and maintain weekly Gross
Sales of at least $20,000 for a full calendar quarter. When you reach and maintain $20,001 in
weekly Gross Sales for a full calendar quarter, this declines to $0.50 per Target Household per
year. At $25,001 in weekly Gross Sales, reached and maintained for a full calendar quarter, it
declines to $0.25 per Target Household per year, and when you reach and maintain $30,001 in
weekly Gross Sales for a full calendar quarter, it declines to $0.10 per Target Household per
year. If at any time you reach and maintain one of the threshold levels indicated above, of
weekly Gross Sales for a full calendar quarter, but subsequently your sales decline, you promise
to spend the required amount for the lower weekly Gross Sales level.
As part of the Franchise Agreement, you promise to authorize the transfer of any business
telephone numbers and directory listings to us within three days of the termination of the
April 2006 28
Agreement. Exhibit D of the Franchise Agreement pre-assigns all telephone numbers and listings
to us.
ITEM 9. FRANCHISE OWNER OBLIGATIONS.
THIS TABLE LISTS YOUR PRINCIPAL OBLIGATIONS UNDER THE FRANCHISE
AND OTHER AGREEMENTS. IT WILL HELP YOU FIND MORE DETAILED
INFORMATION ABOUT YOUR OBLIGATIONS IN THESE AGREEMENTS AND IN
OTHER ITEMS OF THIS OFFERING CIRCULAR.
Obligation Section in Agreement Item in Offering Circular
a. Site selection and
acquisition/lease
Section 1.D. of
Franchise Agreement
Item 12
b. Pre-opening purchases/leases Sections 2.B. and 7, of
Franchise Agreement
Items 6, 7 and 8
c. Site development and other pre-
opening requirements
Section 5 of Franchise
Agreement
Items 6 and 7
d. Initial and ongoing training Sections 3.A. of
Franchise Agreement
Items 6, 7 and 11
e. Opening Section 12.B. of
Franchise Agreement
Item 11
f. Fees Section 2 of the
Franchise Agreement
Items 5 and 6
g. Compliance with Standards and
Policy
Section 7 of Franchise
Agreement
Items 8, 9, 13, and 16
h. Trademarks and proprietary
information
Section 4 of Franchise
Agreement
Items 8, 13 and 14
i. Restrictions on
products/services offered
Section 7.A.2. of
Franchise Agreement
Items 8 and 16
j. Warranty and customer service
requirements
Section 7.A.12. of
Franchise Agreement
None
k. Territorial development and
sales quotas
Section 1.D. and 2.G.
of Franchise
Agreement
Item 12
l. Ongoing product/service
purchases
Section 2 of Franchise
Agreement
Item 8
m. Maintenance, appearance and
remodeling requirements
Section 7 of Franchise
Agreement
None
April 2006 29
Obligation Section in Agreement Item in Offering Circular
n. Insurance Section 7.C. of
Franchise Agreement
Items 6, 7 and 8
o. Advertising Section 2 of Franchise
Agreement
Items 6 and 11
p. Indemnification Section 14.C. of
Franchise Agreement
None
q. Owner's
participation/management/
staffing
Sections 1.B.12. and 7
of Franchise
Agreement
Items 11 and 15
r. Records/reports Section 7.D. of
Franchise Agreement
Item 6
s. Inspections/audits Section 8 of Franchise
Agreement
Items 6 and 11
t. Transfer Section 10 of
Franchise Agreement
Items 6 and 17
u. Renewal Section 11 of
Franchise Agreement
Item 6 and 17
v. Post-termination obligations Section 13 of
Franchise Agreement
Item 17
w. Non-competition covenants Section 6 of Franchise
Agreement
Item 17
x. Dispute resolution Section 15.G. of
Franchise Agreement
Item 17
ITEM 10. FINANCING.
We do not offer direct or indirect financing for the initial franchise fee, initial package
fee or territory fee and we will not guarantee any notes, leases, obligations or your receivables.
We have been deemed eligible for streamlined and expedited loan processing through the
Small Business Association (“SBA”). We are listed on the SBA’s central registry of franchisors
whose current franchise or license agreements are eligible for SBA financing found at
www.franchiseregistry.com. We have arranged with the SBA to provide certain information and
benefits to the SBA and Certified Development Company (“CDC”) so that our Franchise
Agreement meets SBA eligibility criteria for 7(a) and 504 loans.
April 2006 30
ITEM 11. FRANCHISOR'S OBLIGATIONS.
Except as listed below, we are not required to provide any assistance to you.
Before you open your Franchised Business, we will:
A. designate the Territory for the Franchise (Section 1.D. of the Franchise
Agreement);
B. provide an Initial Package of equipment, products and supplies described and
listed in Exhibit B of the Franchise Agreement (Section 2.B. of the Franchise
Agreement);
C. provide by way of loan to you, the MOLLY MAID copyrighted Right Start
Manual, General Operations Manual, Marketing Manual, Personnel Manual,
Cleaning Manual, Training Manual, Customer Care Manual, and Presentation
Manual (collectively, the “Manuals”) and the MOLLY MAID Cleaning
Video/DVD and Route Manager Video/DVD (collectively, the “Videos/DVDs”),
proprietary business forms (the "Business Forms"), and other proprietary
materials as we may publish and distribute to you periodically (Section 3 of the
Franchise Agreement);
D. provide you with written specifications for the model and body style for
marketing vehicles to be used in the Franchised Business (Section 7.A. of the
Franchise Agreement). (Also required during operation of the Franchised
Business.);
E. give prior approval to use business forms, business stationery, business cards,
advertising materials, permanent materials, and forms which you intend to utilize
(Section 7.A. of the Franchise Agreement.) (Also required during operation of the
Franchised Business);
F. approve in advance any person which you desire to act as a representative for you
in connection with local promotion of the Franchised Business in a public media
(Section 2.1. and Section 7.A. of the Franchise Agreement);
G. give prior approval to all marketing, advertising, and promotional material
prepared by you (Section 2.1. of the Franchise Agreement). (Also required during
operation of the Franchised Business);
H. specify minimum policy limits for certain types of insurance coverage (Section
7.C. of the Franchise Agreement). (Also required during operation of the
Franchised Business);
I. provide an Initial Training Program for you and one other person (Section 3.A. of
the Franchise Agreement);
J. maintain a toll-free telephone number which may be used by you for
communications with us (Section 8.B. of the Franchise Agreement). (Also during
operation of the Franchised Business);
K. approve the location of your office. You must select your business office site
within your Territory (12).
April 2006 31
Once you have opened your business, you will have access to information helpful to the
operation of your Franchised Business based on reports you submit to us and/or inspections that
we make (Sections 7.D. and 8.B.). In addition, we will furnish guidance to you on:
L. new products, services and methods which we may have discovered or have
developed for the System (Sections 3 and 7 or the Franchise Agreement);
M. the purchase and use of supplies, uniforms, and products (Sections 3 and 7 of the
Franchise Agreement);
N. the formulation and implementation of marketing, advertising, and promotional
programs using the merchandising, advertising, and research data and advice as
we may, periodically, develop for use in your local market Sections 3 and 7 of the
Franchise Agreement);
O. the financial and daily operation of the Franchised Business including its
accounting and record keeping functions (Sections 3 and 7 of the Franchise
Agreement);
P. support for our Customer Care software as defined in its Licensing Agreement
(Exhibit C of the Franchise Agreement);
Q. support for our accounting software, QuickBooks.
National Marketing Fund
Recognizing the value of marketing, advertising, and promotion to the goodwill and
public image of the System, we have established a fund (the “National Marketing Fund”) for
marketing, advertising, promotion, cross-promotion, and public relations programs and
materials. You promise to contribute to the National Marketing Fund the amounts that are agreed
upon by a vote of franchise owners. Votes must be received from at least 75% of the Franchised
Businesses on any proposal regarding the National Marketing Fund. To enact, at least 67% of
those voting must agree with the proposal. All contributions are by EFT and in the frequency
prescribed by the enacted proposal. The National Marketing Fund contribution will be uniform
for all Franchised Businesses, currently this fee, which is subject to change, is $100 per quarter;
however, it will not exceed 2% of their Gross Sales.
Monies collected for the National Marketing Fund pay the costs associated with
preparing and producing various marketing and promotional items as recommended by the
National Marketing Committee. These items may include: 1) video, audio, and written materials,
2) administering and placing national, regional, and multi-regional marketing and advertising
programs, 3) administering and placing cross-promotion programs with third parties, and 4)
employing outside advertising and public relations agencies to provide assistance and support for
public relations, market research, and other advertising, promotion, and marketing activities.
We will direct and coordinate all programs financed by the National Marketing Fund,
following recommendations received from the National Marketing Committee regarding the
creative concepts, materials, and endorsements used and their geographic market, media
placement, and allocation.
We will administer these programs for a fee not to exceed 10% of the National Marketing
Fund revenues as recommended by the National Marketing Committee. Copies of any materials
April 2006 32
developed by the National Marketing Fund are available to you for the cost of reproduction and
shipping.
The National Marketing Fund is not our asset. We account for it separate from our other
funds, and it is for the benefit of the System. During our 2005 fiscal year, 100% of the National
Marketing Fund revenues were used to cover out-of-pocket expenses for joint promotions with
national companies in the consumer products industry or in development of automated marketing
tools approved by the Franchise Advisory Counsel. At the close of each fiscal year, any balance
in the National Marketing Fund rolls forward to the next year. We will furnish to you upon
request, an annual statement of moneys collected and costs incurred by the National Marketing
Fund. We can have the National Marketing Fund incorporated or operated through a separate
entity anytime we deem appropriate, and the successor entity will have all of the rights and
duties specified in this Section.
Local Marketing
You will conduct your own marketing, advertising, and promotion programs, using
approved materials and venues, at the local level at your own expense (See Item 6 and 8). You
must use our approved advertising and marketing materials or receive our written approval of all
advertising and marketing materials from us prior to their use. All advertising and marketing
materials must meet our then current standards and specifications. If you do not receive written
approval within ten days of our receipt of your written request for approval, this advertising and
promotional materials will be considered approved.
You will also participate in an advertising cooperative, if applicable, comprised of all
Franchise Owners located within an advertising cooperative area. We have the right to designate
any geographical area as a Molly Maid advertising cooperative area, and to change the
boundaries for the area at any time. If and when a cooperative exists where your territory is
located, you must become a member and sign an advertising cooperative agreement in a form
reasonably satisfactory to us. Each cooperative will be organized for the sole purpose of placing
advertising and administering local advertising programs in accordance with plans approved by
us. Each cooperative will be governed by majority vote of the owners whose territories are
located within the advertising cooperative area.
Franchise Assessment (Not applicable to additional franchises, Item 5 and Exhibit K)
To assist us in working with you, prior to your Initial Training we may request that you
complete and return to us a franchise assessment profile.
Manuals (Not applicable to additional franchises, Item 5 and Exhibit K)
Upon request, we will permit you to view the Manuals at our home office, or elsewhere
as arranged, before you purchase the Franchise. Before your review, you will sign our then
current Confidentiality and Non-Disclosure Agreement. (See Exhibit G)
Computer Software and Systems
You must use the computer software and hardware that is in the initial package described
in Item 7, explanatory note 2. As technology advances, you may be required to upgrade your
hardware to meet changing software requirements. Any such required changes will be specified
by us in the Manuals or otherwise in writing. However, you will not be obligated to upgrade
more than once every three years.
April 2006 33
You must use our proprietary franchise management software called Customer Care to
maintain your customer record keeping, and QuickBooks to maintain your accounting records
(Item 7). You must utilize up-to-date anti-virus software on any computer used by the Franchise
Business. At all times you must have at least one computer designated for use strictly for the
Molly Maid Franchised Business.
To assist in communications and file transfer, you will also subscribe to an electronic
mail network that allows you to send and receive email. You must also maintain a DSL, Cable,
or Satellite High Speed Internet Connection that allows you to transfer files.
Location Selection
You must select your business office site within your Territory (Item 12). You may not
locate your office outside of your Territory without our express written consent.
Length of Time to Open the Franchised Business
(Not applicable to additional franchises, Item 5
and Exhibit K)
The typical length of time between the signing of the Franchise Agreement and payment
of any consideration for the Franchise, and the opening of the Franchised Business, is 60 - 90
days. Factors affecting this length of time usually include approval of any required third party
financing, delivery of vehicles, normal business start up considerations, and completion of
“RIGHT START” and “The Initial Training” program.
“RIGHT START” and “The Initial Training Program” (Not applicable to additional franchises,
Item 5 and Exhibit K)
The Franchisee must successfully complete our Initial Training program (Section 3.A. of
the Franchise Agreement) within six months of signing the Franchise Agreement and before the
opening of the Franchised Business. Additional persons employed by you may attend on a space
available basis and contingent upon our receipt of our training fee to offset the expenses we incur
(Item 6 of this offering circular). All attendees who are not a party to the Franchise Agreement
must sign our Confidentiality and Non-Disclosure Agreement (Exhibit G of this offering
circular). You must pay for your own and your employees’ travel and living expenses while
attending Initial Training (Item 6 of the offering circular).
Initial Training begins with RIGHT START, which is our comprehensive preparation
program. With guidance from our training team along with training Manuals, you begin a six to
eight week program that includes numerous pre-opening activities. When third party financing
is necessary, we can assist you in the preparation of financial projections for submission. Other
important pre-opening activities include preparing comprehensive financial projections,
completing a territory review, reviewing the Manuals, coordinating your initial advertising
program, acquiring proper insurance, selecting and leasing office space, completing computer
exercises, and acquiring all permits, licenses, and approved vehicles. You may enter Right Start
immediately upon your signing and return to us of the Franchise Agreement and the Initial Fees.
During Right Start, we will tentatively schedule a classroom training session for you to attend.
Classroom training sessions are typically offered each month. Final confirmation of your
scheduled classroom training will be contingent upon your successful completion of Right Start.
The “Initial Training Program” is described in Section 3 of the Franchise Agreement.
Classroom and hands-on training sessions will be conducted at our home office in Ann Arbor,
MI for five days and at one of our Owner Training Centers for four days. This training will be
April 2006 34
conducted by our training staff, franchise services team and experienced franchise owners.
Kelly Beattie, who is disclosed in Item 2, directs our training program. Ms. Beattie has 9 years of
training experience. Training modules cover:
Marketing, public relations, and relationship selling techniques to build your
customer base.
The MOLLY MAID cleaning system.
Daily operations.
Administrative activities including use of Customer Care, our proprietary franchise
management software, and QuickBooks (or other approved) accounting software.
After you return from the Initial Training Program and attend an Owner Training Center,
you are ready to open for business. During the first months of operation, you work closely with
our franchise services team. You will talk with us regularly on the telephone and we’ll do an on-
site visit to your location shortly after you open to reinforce the training you have received and
help you to integrate it into your operation.
[THE REST OF THIS PAGE IS INTENTIONALLY LEFT BLANK]
April 2006 35
INITIAL TRAINING PROGRAM TOPICS
5
Monday Tuesday Wednesday Thursday Friday
Greetings and
Overview of
Week
Laying The
Foundation of
Your MOLLY
MAID Business
Professional
Selling
The Importance
of Quality
Conducting In-
Home Estimates
Cleaning
Equipment and
Supplies
The Initial
Clean
In-Field
Training and
In-Home
Estimates
Professional
Selling Role
Play
Employee
Benefit
Program
Marketing
and Public
Relations
Franchise
Relationship
Employee
Relations
Risk
Management
Customer Care
Training
QuickBooks
Training
Review of
Marketing/
Financial Plans
Graduation
dinner with
executive team
Employee
Training
Using Team Web
The MOLLY
MAID Image
Ms. Molly
Foundation
Information
Wrap Up
Owner Training
Center
Information
Approximately 8
hours of classroom
and hands-on
training.
Approximately 1
hour of classroom
training and 7
hours of field
training.
Approximately 8
hours of
classroom
training.
Approximately 8
hours of classroom
training.
Approximately 5
hours of classroom
training.
OWNER TRAINING CENTER TOPICS
4
Day 1 Day 2 Day 3 Day 4
Generating Revenue
Launching the Day
Marketing Strategy
Staffing
Cleaning training and
employee retention
programs
Quality
Daily work
Auto
Inventory
Customer Care
Software
Closing Out the
Week
Approximately 8 hours
of field training.
Approximately 8 hours
of field training.
Approximately 8 hours of
field training.
Approximately 8 hours
of field training.
In addition to RIGHT START and the Initial Training Program, we offer on-going
training programs to enhance the System, your management of the Franchised Business, and the
services provided to MOLLY MAID customers. Currently, we have chosen to provide on-going
training through the MOLLY MAID intranet web site – which is a web site only for MOLLY
MAID owners, electronic mail, monthly publications, annual conventions, and market meetings.
5
We reserve the right to revise the training itinerary at any time.
April 2006 36
While we may choose to change formats, times, and locations, you must attend some form of
periodic training session for which we may charge fees. We establish the duration, curriculum,
and location of these sessions. Although our experience indicates that you will attend sessions as
they are offered, you must attend at least one training session, annual convention, or regional
meeting every year. You pay all travel and living expenses that you incur while attending any
session.
Carpet Cleaning Training
Should you be eligible to participate in the carpet cleaning program and have signed the
agreement (Exhibit J of the Offering) you must successfully complete the 2 day training located
in Racine, Wisconsin at your expense. Host/Racine Industries Inc will provide this training.
ITEM 12. TERRITORY.
We award you a Territory within which geographic limits you may offer MOLLY MAID
services to customers (Exhibit A of the Franchise Agreement). We identify Territories by US
Census Bureau Census Tracts or physical or political boundaries. Within your Territory, you and
we will agree on an approximate number of target households that meet our current demographic
formulation based on ESRI Business Information Solutions’ (ESRI BIS) Community™
Tapestry™ segmentation system.
These target households are comprised of any combination of Tapestry subcategories
which are determined based on our knowledge and experience of our customer. The typical
Large-Market Size Territory includes approximately 30,000 to 40,000 target Households. In
certain areas of the country we will approve a Mid-Size Market Territory. The typical Mid-
Market Size Territory includes approximately 20,000 to 30,000 target Households. The Tapestry
data was obtained from ESRI Business Information Solutions, 8620 Westwood Center Drive,
Vienna, VA 22182.
During the term of this Agreement, we promise to:
A. not operate ourselves, nor award to any other party, a MOLLY MAID franchise
within your Territory;
B. not modify the Territory without your prior written permission;
C. not operate ourselves, nor award to any other party, a franchise to operate a
business within your Territory which would sell any service similar to, or be
competitive with, those services you will be offering and which are covered by
this Agreement.
Continuation of your territorial exclusivity is not dependent upon achievement of certain
sales volume, market penetration or other contingencies.
Upon receiving your written request, we may award you additional franchises, provided
that you meet the then current criteria we utilize in the awarding of additional franchises. The
criteria to be awarded an additional franchise is listed our Manuals and may contain criteria such
as the items listed below:
a. You have been operating your business for at least two years and are in
compliance with your Franchise Agreement.
April 2006 37
b. You are meeting minimum market penetration rates which are defined as having
penetrated your market with active regular (weekly, alternate weekly, three
weekly, and monthly) customers in your assigned territory to a level equal to or
greater than the system-wide median penetration rate for businesses that have
been operating more than two years.
c. You can document that you are meeting the marketing requirements of your
current Franchise Agreement(s) or that you are growing your current business at
or above the current system-wide median growth rate for businesses open at least
two years and you must demonstrate the ability and plan to increase marketing
commensurate with the additional territory you are purchasing.
d. You must accept a royalty rate and declining threshold levels that are a weighted
average blend of the then current royalty rate and thresholds that are being offered
to new owners and the rate and thresholds you currently have in your Franchise
Agreement with weighting based on the most current number of Targeted
Households in your current and expansion territories. This blended rate may be
higher and the reduction thresholds may be wider than you are currently
experiencing.
e. You are using the Electronic Funds Transfer Program for payments to Molly
Maid
f. You have not expanded your territory in the last 12 months
g. Your business must not be up for sale and has not been up for sale during the
preceding 12 months
h. The territory you wish to expand into must not be in the active sales process with
an identified candidate at the time of your approval
i. Your expansion must not hamper the ability to sell territories adjacent to your
current or expansion territory
The fixed Initial Franchise Fee and the Initial Package Fee are waived for franchisees
who qualify for the Territory Expansion Program (Item 5) or Million Dollar Circle Program
(Exhibit 5 and Exhibit K); however, you will need to sign a new franchise agreement. In
addition, existing franchisees who are qualified and who participate in the Million Dollar Circle
Program (Item 5 and Exhibit K), may be eligible to be refunded up to all of the Territory Fee for
that franchise. The Territory size for franchisees that participate in the Territory Expansion
Program typically includes 20,000-50,000 target Households and the Million Dollar Circle
Program typically includes 50,000 target Households, and the Territory does not have to be
located contiguously to your existing franchised business.
ITEM 13. TRADEMARKS.
We purchased from Molly Maid International, Inc. the trademarks, service marks, trade
names, logotypes, and numerical symbols listed below for promotion, use, license, and sale by us
throughout the United States, its territorial possessions, and the District of Columbia. The
Franchise Agreement grants to you the license to operate the System in a Territory under the
April 2006 38
MOLLY MAID name and under any other trade names, trade dress, indicia, trademarks, service
marks, and logos currently used or that may be used in the operation of the System (the
"Marks").
The following trademarks, service marks, trade names, logotypes, or other commercial
symbols are registered with the United States Patent and Trademark Office (“PTO”) and the
registrations are on the principal register (the "Registered Marks"):
MARK SERIAL
NUMBER
FILING
DATE
REGISTRATION
NUMBER
REGISTRATION
DATE
MOLLY MAID 73/334229 10/26/1981 1,275,538 04/24/1984
MOLLY MAID
& Design
78/562698 2/8/2005 PENDING PENDING
MS. MOLLY
FOUNDATION
75/181501 12/19/1996 2,256,243 9/22/1998
PINK GLOVE
TREATMENT
78/390,420 3/25/2004 2,938,166 4/5/2005
MS. MOLLY
FOUNDATON
& Design
78/562038 2/7/2005 PENDING PENDING
No state trademark registrations have been filed. We intend, however, to commence an
on-going practice of registering new trademarks for promotional or related advertising activities.
Except for the registrations of the trademarks, service marks, trade names, logotypes, and
other commercial symbols listed above, there are no other effective determinations of the PTO or
of the trademark administrator of any state or court. Neither are there any pending proceedings
or material litigation involving the trademarks, service marks, trade names, logotypes, and other
commercial symbols that are relevant to their use.
There are no agreements currently in effect that significantly limit our rights within the
United States, to use, or license the use, of the above mentioned trademarks, service marks, trade
names, logotypes, or other commercial symbols in any manner material to the Franchise.
You must follow our rules when you use the Marks. You may not use any Mark
(including the name MOLLY MAID) as part of your corporate or legal business name or with
modifying words, terms, designs, or symbols (except for those we license to you). You may not
use any Mark in selling any unauthorized services or products or in any other way we have not
expressly authorized in writing.
You must notify us immediately of any apparent infringement or challenge to your use of
any Mark, or any claim by any person of any rights in any Mark. For any infringement,
challenge, or claim, you may not communicate with any person other than our attorneys, your
attorneys and us. We may take the action we deem appropriate and control exclusively any
April 2006 39
litigation, PTO proceeding, or any other administrative proceeding from the infringement,
challenge, or claim or otherwise concerning any Mark. You must sign any documents and take
any action that, in the opinion of our attorneys, protects and maintains our interests in any
litigation or PTO or other proceeding.
Provided that you have timely notified us of the claim or proceeding and complied with
the Franchise Agreement, we will reimburse you for all damages you suffer in any trademark
infringement proceeding from your authorized use of any Mark, and for all costs you reasonably
incur in defending any claim brought against you or any proceeding in which you are named a
party. We may, at our option, defend and control the defense of any proceeding from your use of
any Mark.
If it becomes advisable at any time for us and/or you to modify or discontinue using any
Mark and/or use one or more additional or substitute trade or service marks, you must comply
with our directions within a reasonable time after receiving notice. We need not reimburse you
for any loss of revenue due to any modified or discontinued Mark or for any expenditure you
make to promote a modified or substitute trademark or service mark.
We do not know of either superior prior rights or infringing uses that could materially
affect your use of our principal Mark in any state.
ITEM 14. PATENTS, COPYRIGHTS, AND PROPRIETARY INFORMATION.
There are no patents material to the franchise.
We assert trade secret and copyright protection for our Manuals, Business Forms,
Videos/DVDs, Customer Care software, and other printed and advertising material contained in
the System. We have not registered these copyrights with the United States Registrar of
Copyrights. You may use these items only in the way we specify and only while operating your
Franchised Business.
Currently there are no effective determinations of the Copyright Office (Library of
Congress) or any court regarding any of the copyrighted materials. There are no agreements
currently in effect that significantly limit our right to use or allow others to use the copyrighted
materials. We do not actually know of any infringing uses that could materially affect your use
of the copyrighted materials in any state. We need not protect or defend copyrights, although we
intend to do so when this action is in the best interest of the System.
Our Manuals and other materials contain our confidential information, including the
instruction, methods, and techniques used in the key management areas of the Franchised
Business, marketing and promotion, daily operations, personnel, and financial management.
ITEM 15. OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE
FRANCHISE BUSINESS.
You must at all times faithfully, honestly, and diligently perform your obligations under
the Franchise Agreement. You must not engage in any other business or activity that conflicts
with your obligations to operate the Franchised Business. You must designate one managing
owner as our primary contact with the Franchised Business. The Managing Owner will
April 2006 40
continuously exert his/her full-time best efforts to manage promote and enhance the Franchised
Business. In the case of multiple owners, only one Managing Owner will be required to work
full-time in the Franchised Business. The Managing Owner must successfully complete our
Initial Training program (Section 3.A. of the Franchise Agreement) within six months of signing
the Franchise Agreement and before the opening of the Franchised Business.
Prior to attending Initial Training, and/or upon any change to the Legal Entity ownership,
you must submit to us a Corporate Resolution which states the name of the Corporation or LLC.,
the legal names of all of the partners or shareholders, the percentage of ownership that each
member controls, their place of residence and their agreement to be bound by the terms of the
Franchise Agreement. In the case of multiple owners, you must submit a dispute resolution that
states what you will do if there is a conflict between any owners of the legal entity. In addition,
at all times, at least 67% of the company must be controlled by owners who have signed the
Franchise Agreement. The remaining owners must sign a written agreement to maintain
confidentiality of the trade secrets and their agreement to abide by the covenant not to compete,
as described in Sections 6 and 13 of the Franchise Agreement.
ITEM 16. RESTRICTIONS ON SERVICES OFFERED BY FRANCHISE OWNER.
You must offer and provide all of the services that we require for MOLLY MAID
franchises. You may not market or perform any services that we have not authorized. Our
System Standards may regulate required or authorized services and service categories and
supplies. There are no limits on our right to change, periodically, required and/or authorized
services and service categories, and we may do so at our discretion.
You may not market or perform services for customers geographically located outside
your Territory (Section 1.C. of the Franchise Agreement) without our express, written approval.
If we approve you to service an area outside of your Territory, and we subsequently withdraw
our approval or award a franchise to a third party whose Territory includes customers that you
have been servicing, all information regarding the customers being serviced in the area must be
immediately transferred to us. In addition, you will immediately discontinue all solicitation of
customers in the area and will refer any requests for service to either us or to the franchise owner
who has purchased the Territory. You will receive no compensation for cessation of service or
information delivery and failure to comply with our written notice requiring customer transfer
can result in termination of the Franchised Business (Section 12.B. of the Franchise Agreement).
You must offer and provide all of the services that we require for Molly Maid Franchises.
You may not market or perform any services that we have not authorized. Our System Standards
may regulate required or authorized services and service categories and supplies. There are no
limits on our right to periodically change required and/or authorized services and service
categories, and we may do so at our discretion.
ITEM 17. RENEWAL, TERMINATION, TRANSFER, AND DISPUTE RESOLUTION.
THIS TABLE LISTS CERTAIN IMPORTANT PROVISIONS OF THE FRANCHISE
AND RELATED AGREEMENTS PERTAINING TO RENEWAL, TERMINATION,
April 2006 41
TRANSFER, AND DISPUTE RESOLUTION. YOU SHOULD READ THESE PROVISIONS
IN THE AGREEMENTS ATTACHED TO THIS OFFERING CIRCULAR.
Provision
Section in
Franchise
Agreement
(Note 1 and
Note 2)
Summary
a. Term of the
franchise
Section 1 Term is 10 years from date of Execution of
Agreement
b. Renewal or
extension of the
term
Section 11 If you are in good standing and full
compliance with the Franchise Agreement
you can add additional consecutive renewal
terms of 10 years
c. Requirements for
you to renew or
extend
Section 11 We will notify you of your option to renew
and you will sign new agreement, pay
renewal fee, and sign release and waiver
d. Termination by you Section
12.A.
You may terminate any time with at least 60
days prior written notice
e. Termination by us
without cause
We may not terminate you without cause
f. Termination by us
(with cause)
Section
12.B.
We can terminate you only if you commit
one of several violations
g. "Cause" defined -
defaults which can
be cured
Section
12.B.
You have 10 days to make payment of any
amounts due to us following receipt of
written notice, 15 days after notification of
non-compliance with any law or regulation,
30 days to cure failures to operate the
Franchised Business as specified by us in
our Manuals and other confidential
materials.
h. "Cause" defined -
defaults which
cannot be cured
Section
12.B.
Non-curable defaults include failure to
successfully complete Initial Training within
6 months from the date you sign the
Franchise Agreement, abandonment, un-
approved transfers, material
misrepresentations or omissions, conviction
of a felony, failure to maintain insurance,
interference with our inspection rights,
failure to transfer on death or disability,
April 2006 42
Provision
Section in
Franchise
Agreement
(Note 1 and
Note 2)
Summary
violation of any of the transfer provisions,
dishonest or unethical conduct, unauthorized
use or disclosure of the Manuals or
confidential information, failure to pay
taxes, failure to comply with System
Standards, repeated defaults (even if cured),
understating Royalty by 5% or more, failure
to cease servicing customers outside of your
Territory, failure to provide us, on a timely
b
asis, with any report, statement or return we
require, failure to comply with modification
to System Standards, failure to comply with
any condition, warranty or certification
i. Your obligations
on termination/
non-renewal
Section 13 Obligations include complete de-
identification, transfer of phone numbers to
us, payment of amounts due, return of all
materials, and delivery of all customer
information and to sign a release (also see r,
below)
j. Assignment of
contract by us
Section
10.A.
No restriction on us of the right to assign
k. "Transfer" by you -
definition
Section
10.B.
Includes transfer or assignment of the
Agreement, the Franchise, the Franchised
Business or any part thereof
l. Approval of
transfer by us
Section
10.B.
We have the right to approve all transfers if
specified conditions are met
m. Conditions for
approval of transfer
by us
Section
10.B.
New franchise owner qualifies, transfer fee
paid, purchase agreement approved, training
completed, release signed
b
y you and current
agreement signed by new franchise owner.
All monies must be paid to Molly Maid, Inc.
prior to the transfer (also see r, below)
April 2006 43
Provision
Section in
Franchise
Agreement
(Note 1 and
Note 2)
Summary
n. Our right of first
refusal to acquire
your business
Section
10.E.
Before transferring your interest in the
Franchise Agreement, you must first offer us
the right to purchase the interest on the same
terms and conditions contained in any bona
fide offer.
o. Our option to
purchase your
business
N/A We do not have an option to purchase your
business
p. Your death or
disability
Section
10.D.
Transfer within 1 year of your death or
disability. Your heirs may continue to
operate your Franchised Business if the
party would otherwise qualify as an assignee
q. Non-competition
covenants during
the term of the
franchise
Section 6 No involvement in competing business
r. Non-competition
covenants after the
franchise is
terminated or
expires
Sections
13.D.
You may not engage or be involved in any
manner in a competing business for 18
months in your former Territory, within a
radius of 18 miles from the center of your
former Territory, or in any Territories of any
MOLLY MAID franchises in operation at
the time of Termination
s. Modification of
Agreement
Section
15.J.
No modifications generally but Manuals and
System Standards are subject to change
t. Integration/
merger clause
Section
15.L.
Only the terms of the Franchise Agreement
are binding (subject to state law). No other
promises are enforceable
u. Dispute resolution
by arbitration
Section
15.F.
Except for certain claims, all disputes will be
arbitrated before the American Arbitration
Association office closest to our then
principal business address
April 2006 44
Provision
Section in
Franchise
Agreement
(Note 1 and
Note 2)
Summary
v. Choice of forum Section
15.G.
All actions will be commenced in the state,
and in the state or federal court of general
jurisdiction, closest to our principal business
address at the time of the action
w. Choice of law Section 15.
H.
Except for Federal Arbitration Act and other
federal law, Michigan law applies
Note 1:
These states have statutes which may supersede the franchise agreement in your
relationship with the franchisor including the areas of termination and renewal of your franchise:
ARKANSAS [Stat. Section 70-807], CALIFORNIA [Bus. & Prof. Code Sections 20000-20043],
CONNECTICUT [Gen. Stat. Section 42-133e et seq.], DELAWARE [Code, tit.], HAWAII [Rev.
Stat. Section 482E-1], ILLINOIS 815 ILCS 705/19 and 705/20-44-*Please See additional
disclosures required by the state of Illinois, and 705/20, INDIANA [Stat. Section 23-3-2.7],
IOWA [Code Sections 523H.1-523H.17], MICHIGAN [Stat. Section 19.854(27)],
MINNESOTA [Stat. Section 80C.14], MISSISSIPPI [Code Section 75-24-51], MISSOURI [Stat.
Section 407.400], NEBRASKA [Rev. Stat. Section 87-401], NEW JERSEY [Stat. Section 56:10-
1], SOUTH DAKOTA [Codified Laws Section 37-5A-51], VIRGINIA [Code 13.1-557-574-
13.1-564], WASHINGTON [Code Section 19.100.180], WISCONSIN [Stat. Section 135.03].
These and other states may have court decisions which may supersede the franchise agreement in
your relationship with us including the areas of termination and renewal of your franchise. These
and other states may have statues that may supersede the franchise agreement in your
relationship with us regarding any of these provisions, please see the state additional disclosures
regarding this.
Note 2:
For owners who are awarded an additional franchise (Item 5), including those who
participate in the Million Dollar Circle Program (Exhibit K), the renewal, termination, transfer
and dispute resolution terms of the Franchise Agreement remain the same as stated above.
ITEM 18. PUBLIC FIGURES.
We do not use any public figures to promote our franchise.
April 2006 45
ITEM 19. EARNINGS CLAIMS.
We have included below certain sales and financial information for MOLLY MAID
franchisees in transacting business during 2005. We do not make any representations or
statements of actual, or average, or projected, or forecasted sales, profits or earnings to
franchisees except for the information that appears in this Item. We specifically instruct our
Franchise Development Managers, agents, employees, officers and brokers that they are not
permitted to make any claims or statements as to the earnings, sales or profits, or prospects of
any chances of success, nor do we authorize them to represent or estimate dollar figures as to any
franchisee’s operation. Any representations as to earnings, sales, profits, or prospects or chances
for success, except as set forth in this Item, are unauthorized.
You should disregard any unauthorized information, whether oral or written, concerning
the actual, average, projected, forecasted, or potential sales, costs, income or profits, or the
prospects or chances of success, or representations or estimated dollar figures as to a franchisee’s
operation. You should immediately contact MOLLY MAID of any such unauthorized
information or representation by contacting Ms. Kristi Mailloux, Executive Vice President of
Operations or Ms. Laura Sartell, License Administration Manager, in writing at 3948 Ranchero
Drive, Ann Arbor, MI 48108.
Actual results vary from franchise to franchise, and we cannot estimate the results of a
particular franchise. A new franchisee’s results are likely to differ from the results shown in this
Item. We recommend that you make your own independent investigation to determine whether
or not the franchise may be profitable, and consult with an attorney and other advisors prior to
executing the Franchise Agreement.
As of December 31, 2005, there were 361 MOLLY MAID franchises in the United
States. These franchises were owned and operated by 248 franchise owners ("Operators") who
consolidated their sales for the purpose of reporting. Two Operators, who had been through
initial training but had not yet opened, has been excluded because they had not yet generated any
revenue.
At your written request, we will make available to you for inspection and review the data
utilized in compiling the results presented in this Item.
[THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK]
April 2006 46
TABLE 1: STATEMENT OF AVERAGE GROSS SALES
INFORMATION FOR 2005
The following table provides the average gross sales information by quartile for all
Operators that had been in operation for one calendar year or more as of December 31, 2004.
The average sales numbers are based on the Gross Sales figures for the calendar year 2005 that
was reported by the Operators directly from our proprietary software package, Customer Care.
GROSS SALES INFORMATION FOR 2005
BY ALL OPERATORS IN OPERATION FOR ONE CALENDAR YEAR
OR MORE AS OF DECEMBER 31, 2004
Average Gross
Sales
Number
of
Operator
s High Low
Number
above
average
Number
below
Average
First Quartile $1,209,521.66 41
$3,108,251.50
$762,678.00 15 26
Second Quartile $605,024.73 42 $754,452.83 $489,533.98 21 21
Third Quartile $381,533.71 42 $488,417,26 $299,846.25 21 21
Fourth Quartile $216,999.17 41 $296,846.25 $41,910.00 25 16
All Operators $601,944.63 166 $3,108,251.50 $41,910.00 62 104
68 Operators operated multiple MOLLY MAID franchises and each such Operator's results are
consolidated for the purposes of this table.
Excludes Operators that ceased operation during 2005.
April 2006 47
TABLE 2: STATEMENT OF AVERAGE WEEKLY GROSS SALES INFORMATION BY
YEAR FOR ESTABLISHED OPERATORS
The following table provides the average weekly gross sales information by year for all
established Operators, we consider an operator to be established if it has been in operation for 1
calendar year or more as of December 31, 2003. The average gross sales numbers are based on
the Gross Sales figures for the calendar years 2003, 2004 and 2005 that were reported by the
Operators directly from our proprietary software package, Customer Care.
Average Weekly Gross Sales Information by Year for Established Businesses
Year
Average
Weekly Sales
Number of
Operators High Low
Number
Above
Average
Number
Below
Average
2003 $ 9,842 164 $46,298.91 $343.17 65 99
2004 $10,321 164 $50,048.21 $1,045.80 65 99
2005 $11,315 164 $57,830.07 $805.96 62 102
Average Weekly Gross Sales for Established Businesses
$9,842
$10,231
$11,315
$9,000
$9,500
$10,000
$10,500
$11,000
$11,500
2003 2004 2005
Weekly Sales
As of December 31, 2005, 64 Operators represented in this table operated multiple MOLLY MAID
franchises and each such Operator's results are consolidated for the purposes of this table.
Excludes Operators that ceased operation during 2005.
April 2006 48
TABLE 3: STATEMENT OF NUMBER OF WEEKS
FOR OPERATORS OPENED DURING YEAR
TO AVERAGE $4,000 PER WEEK IN GROSS SALES
The following table provides information regarding the number of weeks that it took the Operators to
average $4,000 per week in Gross Sales, by the year that the Operator opened for business. Sales
information is from the years 2001, 2002, 2003, 2004 and 2005 and was reported by the Operators
directly through our proprietary software package, Customer Care. Years are from January 1 to
December 31.
Number of Weeks for Operators to Average $4,000 per Week
in Gross Sales by Year Opened
Years Business
Opened
Average
Weeks to
$4,000
Number of
Operators High Low
Number
Above
Average
Number
Below
Average
2001 59 6 $5,171 $3,363 3 3
2002 54 8 $8,090 $1,277 2 6
2003 51 15 $6,146 $978 8 7
2004 40 34 $9,285 $1,358 18 16
2005 27 29 $9,038 $850 12 17
The High, Low, Number Above Average, Number Below Average show reported Gross sales of the
Operators in the week that all Operators in that group reached an average of $4,000 per week in sales.
The years 2001, 2002, 2003 and 2004, includes all Operators that opened during that year, regardless of
whether they were open, closed or transferred by the end of 2005. The year 2005, includes the 29
operators who were open for at least 27 weeks of the year.
In 2002 and 2005 one franchise owner and in 2003 two franchise owners represented in this table operated
multiple franchises; and each such Operator's results are consolidated for the purposes of this table.
Weeks for New Businesses to Average $4,000
per Week in Gross Sales by Year Opened
59
54
51
40
27
0
10
20
30
40
50
60
70
2001 2002 2003 2004 2005
Y
ear Businesses Opened
Weeks
April 2006 49
TABLE 4: STATEMENT OF NUMBER OF WEEKS FOR OPERATORS
OPENED DURING YEAR
TO AVERAGE $5,000 PER WEEK IN GROSS SALES
The following table provides information regarding the number of weeks that it took the Operators to
average $5,000 per week in Gross Sales, by the year that the Operator opened for business. Sales
information is from the years 2001, 2002, 2003, 2004 and 2005 and was reported by the Operators
directly through our proprietary software package, Customer Care. Years are from January 1 to
December 31.
Number of Weeks for Businesses to Average $5,000 per Week
in Gross Sales by Year Opened
Years Business
Opened
Average
Weeks to
$5,000
Number of
Operators High Low
Number
Above
Average
Number
Below
Average
2001 94 6 $8,068 $3,214 3 3
2002 82 8 $10,085 $1,744 2 6
2003 65 15 $7,576 $1,498 9 6
2004 57 34 $13,439 $1,417 15 19
2005 36 18 $8,026 $2,969 8 10
The High, Low, Number Above Average, Number Below Average show reported sales of the Operators
in the week that all Operators in that group reached an average of $5,000 per week in sales.
The years 2001, 2002, 2003 and 2004, includes all Operators that opened during that year, regardless of
whether they were open, closed or transferred by the end of 2005. The year 2005, includes the 18 operators
who were open for at least 36 weeks of the year.
In 2002 and 2005 one franchise owner and in 2003 two franchise owners represented in this table operated
multiple franchises; and each such Operator's results are consolidated for the purposes of this table.
Weeks for New Businesses to Average $5,000
per Week in Gross Sales by Year Opened
94
82
65
57
36
0
10
20
30
40
50
60
70
80
90
100
2001
2002 2003 2004 2005
Year Businesses Opened
Week
April 2006 50
TABLE 5: STATEMENT OF AVERAGE PRICE PER CLEAN
The following table provides the Average Price per clean for the years 2001, 2002, 2003, 2004
and 2005. Years are from January 1 to December 31. The Average was determined by taking
the Total Revenue for all operators in each year, as they reported to us and dividing it by the
total number of cleans that took place by all operators during that year, as they reported to us
directly through our proprietary software package, Customer Care.
Average Price Per Clean for 2001 - 2005
$79
$82
$86
$90
$95
$70.00
$75.00
$80.00
$85.00
$90.00
$95.00
$100.00
2001 2002 2003 2004 2005
Year
Price
Includes all Operators that were in operation during that year, regardless of whether they are still
open or have closed or transferred their business.
April 2006 51
TABLE 6: STATEMENT OF AVERAGE CLOSE RATE PER ESTIMATE
The following table shows the average close rate for all estimates performed by Operators for the
period of January 1, 2005 to December 31, 2005 as reported by the Operators. The Average was
determined by taking the total closed estimates and dividing it by the total number of estimates
performed during the year, as the operators reported to us directly through our proprietary
software package, Customer Care.
Average Close Rate per Estimate
Average Close Rate per Estimate 67.8%
Includes the Operators that were in operation during that year, regardless of whether they are
still open or have closed or transferred their business.
* * *
Note 1 Tables 1 – 6 were prepared from data obtained from the unaudited royalty report
statements prepared by Molly Maid, Inc. for the statement period of January 1, 2005
to December 31, 2005.
Note 2 Gross sales reflect the total average weekly sales for the Operators included in the
sample, as reported to us through our proprietary software package, Customer Care,
and do not include sales tax. Variations among Operators may be caused by a
variety of factors, such as location, demographics, general economic conditions,
weather conditions, individual pricing, competition and other seasonal factors, as
well as the efforts of the individual Operator and his/her team.
Note 3 Achieving any sales level is a function of having enough staff and cars to adequately
meet demand.
THE RESULTS WHICH APPEAR IN THIS ITEM SHOULD NOT BE CONSIDERED AS
THE ACTUAL OR PROBABLE SALES, INCOME, GROSS OR NET PROFITS THAT
WILL BE REALIZED BY ANY FRANCHISEE. WE DO NOT REPRESENT THAT YOU
CAN EXPECT TO ATTAIN SUCH SALES, INCOME, GROSS OR NET PROFITS.
THERE IS NO ASSURANCE THAT YOU WILL DO AS WELL. IF YOU RELY UPON
OUR FIGURES, YOU MUST ACCEPT THE RISK OF NOT DOING AS WELL.
April 2006 52
ITEM 20. LIST OF OUTLETS
FRANCHISE STATUS SUMMARY
FOR THE YEARS ENDED
DECEMBER 31, 2003/2004/ 2005
6
State Franchises
Transferred
Franchises
Cancelled or
Terminated
Franchises Not
Renewed
Franchises
Reacquired by
Franchisor
Total From
Left
Columns
7
Franchises Open
for Business
Year 03 04 05 03 04 05 03 04 05 03 04 05 03 04 05 03 04 05
Alabama 0 0 0 0 0 0 0 0 000 00 0 0 122
Arkansas 0 0 1 0 0 0 0 0 000 00 0 1 222
Arizona 0 1 0 3 0 0 0 2 000 03 3 0 777
Bermuda 0 0 0 0 0 0 0 0 000 00 0 0 000
California 2 0 6 0 0 2 0 2 400 02 2 12 61 61 70
Colorado 0 0 2 0 0 0 0 0 000 00 0 2 121315
Connecticut 1 0 0 0 0 0 0 0 000 01 0 0 122
Florida 4 0 1 0 0 2 0 0 000 04 0 3 131621
Georgia 0 0 2 0 2 0 0 0 000 00 2 2 699
Idaho 0 0 0 0 0 0 0 0 000 00 0 0 011
Iowa 0 0 0 0 0 0 0 0 000 00 0 0 222
Illinois 0 0 2 0 1 0 0 0 000 00 1 2 171721
Indiana 0 0 0 0 0 0 0 0 000 00 0 0 444
Kansas 0 0 0 0 0 0 0 0 000 00 0 0 222
6
Note: All numbers are as of December 31 of that year. A list of the names and addresses of the current Franchise businesses, as of December 31, 2005,
is attached in Exhibits C-1 of the Offering Circular
7
The name and last known home address and telephone number of every franchisee who has had an outlet terminated, canceled, not renewed, or
otherwise voluntarily or involuntarily ceased to do business under the franchise agreement during the most recently completed fiscal year or who has not
communicated with the franchisor within 10 weeks of the application date is listed in exhibit C-2 of this offering circular and is current as of December
31, 2005.
April 2006 53
State
Franchises
Transferred
Franchises
Cancelled or
Terminated
Franchises Not
Renewed
Franchises
Reacquired by
Franchisor
Total From
Left
Columns
7
Franchises Open
for Business
Year 03 04 05 03 04 05 03 04 05 03 04 05 03 04 05 03 04 05
Kentucky 1 0 2 0 0 0 0 0 000 01 0 2 344
Louisiana 0 0 0 0 0 0 0 0 000 00 0 0 000
Maine 0 0 0 1 0 0 0 0 000 01 0 0 000
Maryland 1 0 0 0 0 0 0 0 000 01 0 0 677
Massachusetts 0 0 0 0 0 0 0 0 000 00 0 0 227
Michigan 2 0 2 0 1 0 0 0 000 02 1 2 212122
Minnesota 0 1 0 0 0 0 0 0 000 00 1 0 555
Missouri 0 0 0 0 0 0 0 0 000 00 0 0 226
Mississippi 0 0 0 0 0 0 0 0 000 00 0 0 111
Nebraska 0 0 0 0 0 0 0 0 000 00 0 0 000
Nevada 0 2 0 0 0 0 0 0 000 00 2 0 335
New Hampshire 0 0 0 0 0 0 0 0 000 00 0 0 011
New Jersey 0 0 0 0 1 0 0 0 000 00 1 0 101316
New Mexico 0 0 0 0 0 0 0 0 000 00 0 0 001
New York 2 1 0 0 0 0 0 0 000 02 1 0 101315
North Carolina 0 1 2 0 3 0 0 0 000 00 4 2 121012
Ohio 2 1 1 0 0 1 0 0 000 02 1 2 121413
Oklahoma 0 0 0 0 0 0 0 0 000 00 0 0 111
Oregon 0 0 0 1 0 0 0 0 000 01 0 0 000
Pennsylvania 0 0 0 0 0 0 0 0 0 0 0 00 0 0 456
Puerto Rico 0 0 0 0 1 0 0 0 000 00 1 0 766
Rhode Island 0 0 0 0 0 0 0 0 000 00 0 0 001
South Carolina 1 0 1 0 0 0 0 0 000 01 0 1 456
Tennessee 0 0 1 0 0 0 0 0 000 00 0 1 446
Texas 2 0 3 1 0 0 0 0 000 03 0 3 212328
Utah 0 0 0 0 0 0 0 0 000 00 0 0 000
Virginia 0 1 0 0 1 0 0 0 000 00 2 0 191923
Washington 0 0 0 0 0 1 0 0 100 00 0 2 577
April 2006 54
State
Franchises
Transferred
Franchises
Cancelled or
Terminated
Franchises Not
Renewed
Franchises
Reacquired by
Franchisor
Total From
Left
Columns
7
Franchises Open
for Business
Year 03 04 05 03 04 05 03 04 05 03 04 05 03 04 05 03 04 05
Wisconsin 1 0 0 0 0 0 0 0 000 01 0 0 444
West Virginia 0 0 0 0 0 0 0 0 000 00 0 0 000
TOTALS 19 8 24 6 10 6 0 4 500 025 22 35 284 308 361
Status of Company Owned Franchise Businesses
For Years of 2003/2004/2005
December 31, 2005
Franchises Closed
Franchises
Opened
Total Franchises
Operating
2003 2004 2005 2003 2004 2005 2003 2004 2005
All
States 0 0 0 0000 0 0
April 2006 55
Projected Openings as of December 31, 2005
State
Franchises Sold
but not Open
Projected
Franchised New
Businesses in the
Next Fiscal Year
Projected
Company Owned
Companies in the
Next Fiscal Year
Year 03 04 05 03 04 05 03 04 05
Alabama 0 0 00010 0 0
Arkansas 0 0 10010 0 0
Arizona 0 0 01110 0 0
Bermuda 0 0 00000 0 0
California 1 5 02240 0 0
Colorado 0 0 11100 0 0
Connecticut 0 0 10020 0 0
Florida 1 1 50030 0 0
Georgia 2 1 01220 0 0
Idaho 0 0 00000 0 0
Iowa 0 0 00000 0 0
Illinois 1 0 01120 0 0
Indiana 0 0 01110 0 0
Kansas 0 0 00020 0 0
Kentucky 0 0 00100 0 0
Louisiana 1 0 00020 0 0
Maine 0 0 00010 0 0
Maryland 0 0 02020 0 0
Massachusetts 0 0 02020 0 0
Michigan 0 0 01110 0 0
Minnesota 0 0 10120 0 0
Missouri 0 0 00110 0 0
Mississippi 0 0 00010 0 0
Nebraska 0 0 00010 0 0
Nevada 0 0 00110 0 0
New Hampshire 0 0 00010 0 0
New Jersey 0 0 001 30 0 0
New Mexico 0 0 00020 0 0
New York 1 0 01140 0 0
North Carolina 0 1 01110 0 0
Ohio 0 0 01110 0 0
Oklahoma 0 0 00010 0 0
Oregon 0 0 00010 0 0
Pennsylvania 0 0 11130 0 0
Puerto Rico 0 0 02100 0 0
Rhode Island 0 0 0 0 0 0 0 0 0
South Carolina 0 0 1 0 1 0 0 0 0
April 2006 56
State
Franchises Sold
but not Open
Projected
Franchised New
Businesses in the
Next Fiscal Year
Projected
Company Owned
Companies in the
Next Fiscal Year
Year 03 04 05 03 04 05 03 04 05
Tennessee 0 0 0 0 1 1 0 0 0
Texas 0 0 0 3 2 2 0 0 0
Utah 0 0 0 0 0 2 0 0 0
Virginia 0 0 0 2 1 0 0 0 0
Washington 0 0 1 2 1 2 0 0 0
Wisconsin 0 0 0 0 0 2 0 0 0
West Virginia 0 0 0 0 0 1 0 0 0
TOTALS 7 8 12 25 25 60 0 0 0
Exhibit C
1
includes the names, addresses and telephone numbers of all franchise
owners as of December 31, 2005. Exhibit C
2
includes the names, home addresses and
phone numbers whose franchises were transferred or terminated from January 1, 2005
through December 31, 2005. There are no franchise owners who failed to communicate
with us within 10 weeks of the date of the franchise application related to this Circular.
ITEM 21. FINANCIAL STATEMENTS.
Exhibit A is our audited balance sheets, statements of operations, stockholders’
equity and cash flows for the fiscal years ending December 31, 2005, December 31,
2004, and December 31, 2003.
ITEM 22. CONTRACTS.
The following Agreements are exhibits to the Offering:
a) Franchise Agreement and its Exhibits (Exhibit B)
b) Bank Account Debit Authorization (Exhibit D)
c) Confidentiality and Non-Disclosure Agreement (Exhibit G)
d) Disclosure Acknowledgment Statement (Exhibit H)
e) Mutual Release (Exhibit I)
f) Carpet Cleaning Agreement (Exhibit J)
g) Million Dollar Program Addendum (Exhibit K)
h) Additional Disclosures/Riders (Exhibit L)
ITEM 23. ACKNOWLEDGMENT OF RECEIPT BY PROSPECTIVE FRANCHISE
OWNER.
The final page of this Offering Circular is a detachable document acknowledging receipt
of the Offering Circular. If this page, or any other pages or exhibits are missing from
your copy, please notify us immediately.
April 2006 57
EXHIBIT A: FINANCIAL STATEMENTS
April 2006 58
April 2006 59
EXHIBIT B : FRANCHISE AGREEMENT AND EXHIBITS
April 2006 60
April 2006 61
TABLE OF CONTENTS
1. INTRODUCTION, ACKNOWLEDGMENTS, AND AWARD OF FRANCHISE.....................................63
A. INTRODUCTION...........................................................................................................................................63
B. AWARD OF FRANCHISE.............................................................................................................................63
C. TERRITORY...................................................................................................................................................64
D. RIGHTS WE RESERVE.................................................................................................................................65
2. FEES AND OTHER MONETARY REQUIREMENTS................................................................................65
A. INITIAL FRANCHISE FEE............................................................................................................................65
B. INITIAL PACKAGE FEE...............................................................................................................................65
C. ROYALTY......................................................................................................................................................65
D. LATE PAYMENT SERVICE FEE AND INTEREST. ...................................................................................66
E. DEFINITION OF GROSS SALES..................................................................................................................67
F. REQUIREMENT TO ACHIEVE A MINIMUM LEVEL OF GROSS SALES...............................................67
G. NATIONAL MARKETING FUND................................................................................................................67
H. LOCAL MARKETING, ADVERTISING, AND PROMOTION....................................................................68
I. FRANCHISE MANAGEMENT SOFTWARE LICENSING AGREEMENT AND FEES.............................69
J. HIGH SPEED INTERNET CONNECTION, ELECTRONIC MAIL NETWORK AND WEBSITE..............70
K. OUTSTANDING ROYALTIES AND FEES OF PREDECESSOR................................................................70
3. TRAINING AND GENERAL GUIDANCE....................................................................................................70
A. TRAINING......................................................................................................................................................70
B. GENERAL GUIDANCE.................................................................................................................................71
C. OPERATING MANUALS..............................................................................................................................71
D. DELEGATION OF PERFORMANCE. ..........................................................................................................72
4. MARKS..............................................................................................................................................................72
A. OWNERSHIP AND GOODWILL OF MARKS.............................................................................................72
B. NOTIFICATION OF INFRINGEMENTS AND CLAIMS.............................................................................72
C. LIMITATIONS ON YOUR USE OF MARKS. ..............................................................................................73
5. CONFIDENTIAL AND PROPRIETARY INFORMATION. ......................................................................74
A. CONFIDENTIAL INFORMATION...............................................................................................................74
B. PROPRIETARY INFORMATION/CUSTOMER LISTS...............................................................................75
6. COVENANTS REGARDING COMPETITION............................................................................................75
A. FOR YOU........................................................................................................................................................75
B. FOR YOUR EMPLOYEES.............................................................................................................................75
C. OUR RIGHT TO ENFORCE NON-COMPETITION COVENANTS............................................................76
7. SYSTEM STANDARDS. ..................................................................................................................................76
A. COMPLIANCE WITH SYSTEM STANDARDS...........................................................................................76
B. MODIFICATION OF SYSTEM STANDARDS.............................................................................................77
C. INSURANCE..................................................................................................................................................78
D. RECORDS, REPORTS AND FINANCIAL STATEMENTS.........................................................................79
8. INSPECTIONS AND AUDITS. .......................................................................................................................80
A. OUR RIGHT TO INSPECT THE FRANCHISED BUSINESS.......................................................................80
B. OUR RIGHT TO AUDIT. ...............................................................................................................................80
9. TAXES AND ADVANCES...............................................................................................................................81
April 2006 62
A. TAXES............................................................................................................................................................81
B. ADVANCES...................................................................................................................................................81
10. TRANSFER. ..................................................................................................................................................81
A. BY US. ............................................................................................................................................................81
B. BY YOU..........................................................................................................................................................81
C. YOUR DEATH OR DISABILITY..................................................................................................................82
D. OUR RIGHT OF FIRST REFUSAL................................................................................................................83
11. EXPIRATION OF THIS AGREEMENT. ..................................................................................................83
A. YOUR RIGHT TO RENEW THIS AGREEMENT.........................................................................................83
B. AWARD OF A RENEWAL TERM. ...............................................................................................................84
C. AGREEMENTS/RELEASES. ........................................................................................................................84
D. RENEWAL FEE..............................................................................................................................................84
12. TERMINATION OF AGREEMENT..........................................................................................................84
A. BY YOU..........................................................................................................................................................84
B. BY US. ............................................................................................................................................................85
13. POST TERMINATION OBLIGATIONS...................................................................................................87
A. PAYMENT OF AMOUNTS OWED TO US...................................................................................................87
B. MARKS...........................................................................................................................................................87
C. CONFIDENTIAL INFORMATION...............................................................................................................88
D. COVENANT NOT TO COMPETE.................................................................................................................89
E. CONTINUING OBLIGATIONS. ...................................................................................................................89
14. RELATIONSHIP OF THE PARTIES/INDEMNIFICATION.................................................................89
A. INDEPENDENT CONTRACTORS. ..............................................................................................................89
B. NO LIABILITY FOR ACTS OF OTHER PARTY. ........................................................................................90
C. INDEMNIFICATION.....................................................................................................................................90
15. ENFORCEMENT..........................................................................................................................................90
A. SEVERABILITY. ...........................................................................................................................................90
B. WAIVER OF OBLIGATIONS. ......................................................................................................................91
C. FEES AND EXPENSES..................................................................................................................................91
D. YOU MAY NOT WITHHOLD PAYMENT TO US.......................................................................................91
E. RIGHTS OF PARTIES ARE CUMULATIVE................................................................................................91
F. ARBITRATION..............................................................................................................................................91
G. JURISDICTION..............................................................................................................................................93
H. CHOICE OF LAW. .........................................................................................................................................93
I. WAIVER OF PUNITIVE DAMAGES AND JURY TRIAL...........................................................................93
J. BINDING EFFECT.........................................................................................................................................93
K. LIMITATIONS OF CLAIMS..........................................................................................................................93
L. CONSTRUCTION..........................................................................................................................................93
M. COMPLIANCE WITH OTHER LAWS..........................................................................................................94
16. NOTICES AND PAYMENTS......................................................................................................................94
17. YOUR AFFIRMATIONS.............................................................................................................................95
April 2006 63
MOLLY MAID, INC.
FRANCHISE AGREEMENT
THIS FRANCHISE AGREEMENT (the "Agreement") is made and entered into this
______ day of ___________, 20___, by and between MOLLY MAID, INC., a Michigan
corporation, with its principal place of business at 3948 Ranchero Drive, Ann Arbor,
Michigan (referred to in this Agreement as "we," "us," and "ourselves"), and «Name1» and
«Name2» (together referred to as the "Managing Owner
8
"), residents of the state of
«state», and a «state» «LLC_or_Corp» to be formed or already existing whose principal
address is «Address» (referred to in this Agreement as “you,” “your” or “Franchisee”). The
Managing Owners are personally responsible for the obligations of the Franchisee under
this Agreement, except not for third party claims as excluded in section 14.C.
1. INTRODUCTION, ACKNOWLEDGMENTS, AND AWARD OF FRANCHISE
A. INTRODUCTION.
The MOLLY MAID system for professional residential housekeeping originated in
Canada in 1979. In 1984, we purchased the rights to franchise the system in the United
States and, since that time, have spent considerable resources, time, and effort on the
development, promotion, and servicing of MOLLY MAID businesses.
We use, promote and license certain trade and service marks and other commercial
symbols in operating MOLLY MAID residential housekeeping businesses in the United
States, including the trade and service mark "MOLLY MAID®" (collectively, the
"Marks"). These marks have gained and continue to gain public acceptance and goodwill,
and we may continue to create, use, and license additional trademarks, service marks, and
commercial symbols in operating MOLLY MAID businesses.
We award to persons, who meet our qualifications and are willing to undertake the
investment and effort, a franchise to own and operate a MOLLY MAID business offering
the services and products we authorize and approve while utilizing our business formats,
methods, procedures, signs, equipment, standards, specifications, and Marks ("the
System").
Following your evaluation of the MOLLY MAID franchise system, you have
expressed to us your desire to obtain the right to develop, own, and be licensed to operate a
MOLLY MAID franchised business (the "Franchised Business").
This Franchise Agreement governs the ongoing relationship between you and us.
B. AWARD OF FRANCHISE.
You have applied for a franchise to own and operate a MOLLY MAID business.
Subject to all of the terms and conditions of this Agreement, we hereby award you a
franchise (the "Franchise"), to operate a MOLLY MAID business utilizing the MOLLY
8
In the case of multiple owners, the owner with day-to-day responsibility and authority to
run the Franchised Business, and with whom we will communicate, shall be identified on
the signature line as the “First Managing Owner.”
April 2006 64
MAID System and the Licensed Marks within the geographic territory (the "Territory")
described in Exhibit A and attached to this Agreement, for a term of 10 years (the "Initial
Term") commencing on the date of this Agreement.
You must at all times faithfully, honestly, and diligently perform your obligations
under the Franchise Agreement. You must not engage in any other business or activity that
conflicts with your obligations to operate the Franchised Business. You must designate
one Managing Owner as our primary individual contact with the Franchised Business. The
Managing Owner must promise to exert her/his full-time best efforts to manage, promote
and enhance the Franchised Business. In the case of multiple owners, only one Managing
Owner will be required to work full-time in the Franchised Business.
Prior to attending Initial Training, and/or upon any change to the Legal Entity
ownership, you must submit to us a Corporate Resolution which states the name of the
Corporation or LLC., the legal names of all of the partners or shareholders, the percentage
of ownership that each member controls, their place of residence and their agreement to be
bound by the terms of the Franchise Agreement. In the case of multiple owners, you must
submit a dispute resolution that states what you will do if there is a conflict between any
owners of the legal entity. In addition, at all times, at least 67% of the company must be
controlled by owners who have signed the Franchise Agreement. The remaining owners
must sign a written agreement to maintain confidentiality of the trade secrets and their
agreement to abide by the covenant not to compete, as described in Sections 6 and 13 of
the Franchise Agreement.
C. TERRITORY.
Your Territory is described in Exhibit A. During the term of this Agreement, we
promise to not:
1. operate ourselves, nor award to any other party a franchise to operate, a
MOLLY MAID business within your Territory;
2. modify the Territory without your prior written permission..
You may not perform any business, perform services or actively market for
customers geographically located outside your Territory. If you request, and we approve,
to service areas outside of your Territory, and we subsequently withdraw our approval or
award a MOLLY MAID franchise to a third party whose territory includes customers that
you have been servicing, all information regarding these customers is to be immediately
transferred to us. In addition, you will immediately discontinue any and all solicitation of
customers in said area and will refer any requests for service to the Franchise Owner who
has purchased the territory. You will receive no compensation for the cessation of service
or information delivery and failure to comply with our written notice requiring the
customer transfer can result in termination of the Franchised Business as specified in
Section 12.B.
You must also select your business office site within your Territory. You may not
locate your office outside of your Territory without our express written consent. Should
you have authorization from us to locate your office outside of your Territory; you agree
that should a Franchise Owner purchase the Territory where your business office is
located, you will move the location of your office, unless you have attained written
authorization from the new Franchise Owner.
April 2006 65
D. RIGHTS WE RESERVE.
We retain, as we deem appropriate, the rights to:
1. establish, and allow other Franchise Owners to establish, MOLLY MAID
businesses at any location outside of your Territory on any terms and
conditions;
2. offer and sell services and products within the Territory which do not
comprise a part of the MOLLY MAID residential housekeeping System
and, in connection with this right, to exploit our Marks, name, reputation,
and know-how;
3. sell MOLLY MAID identified products through other lines of distribution.
2. FEES AND OTHER MONETARY REQUIREMENTS.
A. INITIAL FRANCHISE FEE.
You promise to pay us a non-recurring fee (the "Initial Franchise Fee") in the
amount of $«FranFee», upon your execution of this Agreement. The Initial Franchise Fee
is composed of two components:
1. a $9,900 licensing Fee;
2. an amount equal to $1 for each Target Household we agree are located in
your Territory.
Within 6 months of our receipt of the Initial Franchise Fee, you promise to complete our
initial training (the "Initial Training Program") to our satisfaction (as defined in Section
3.A.). If you do not do so, this Agreement shall be terminated. The Initial Franchise Fee is
non-refundable.
B. INITIAL PACKAGE FEE.
You promise to pay us a fee for specified software, equipment, and supplies (the
"Initial Package") in the amount of $8,500 at the time you sign this Agreement. The Initial
Package is described in Exhibit B, which is attached to this Agreement. Equipment,
products, and supplies included in the Initial Package shall be shipped to you F.O.B., from
New Castle, DE; Orange Park, F; Ann Arbor, Clawson, Dexter, and Farmington Hills, MI;
and Holland, OH within fourteen days of your successful completion of the Initial Training
Program. The Initial Package Fee is non-refundable.
C. ROYALTY.
You promise to pay us a weekly royalty (the "Royalty") which will be a variable
scale percentage of the Gross Sales, as defined in Section 2.E. below, of the
Franchised Business. The Royalty will be:
1. 6.5% for the first $400,000 of Gross Sales in the calendar year;
2. 6% for Gross Sales of $400,001 to $800,000 in the calendar year;
3. 5.5% for Gross Sales of $800,001 to $1,200,000 in the calendar year;
4. 5% for Gross Sales of $1,200,001 to $1,600,000 in the calendar year;
5. 4.5% for Gross Sales of $1,600,001 to $2,000,000 in the calendar year;
April 2006 66
6. 4% for Gross Sales of $2,000,001 to $2,400,000 in the calendar year;
7. 3.5% for Gross Sales of $2,400,001 to $2,800,000 in the calendar year;
8. 3% for Gross Sales in excess of $2,800,001 in the calendar year.
This declining royalty is a privilege only available to owners who are in good
standing. If you are in default under this Franchise Agreement, including but not limited
to failing to meet a deadline for either a report or a payment as required below, three times
in any calendar year, then your Royalty shall automatically revert to 6.5% of your total
Gross Sales, regardless of your sales level, for the next six months. If another default
occurs during this six months, then the 6.5% Royalty shall continue until there are no
defaults for six consecutive months.
You must submit in an electronic, or through another method we have approved, a
correct statement of Gross Sales achieved by the Franchised Business to us on Thursday,
for the preceding week ending on Sunday (the “Due Date”) along with any other
information we specify; however, we may specify other Due Dates periodically. Franchisor
will then draft the royalty from your bank account. You promise to sign and deliver to us,
before you attend Initial Training, the documents we require to authorize us to
automatically debit your business checking account for Royalties and any other amounts
you owe us. We have the right to verify your Royalty payments and reports.
If you fail to report your Gross Sales for the week as required, and transmit it to us,
you will be subject to a late royalty report fee. In addition, we can debit your account on
Friday for the same Royalty that we debited during the previous week. Our debit of your
account will not relieve you of your obligation to pay any late fees or interest due under
Section 2.D. However, if you send us the late report, the royalty you owe and any late fees
and interest, within 21 days after the Due Date, and the Royalty you owe is less than we
debited from your account, we will give you a credit for the difference. If the Royalty you
owe is more than we debited, we will draft your account for the difference on the following
Friday.
We can require you to pay the Royalty by means other than automatic debit (e.g.,
by check) whenever we deem appropriate, and you promise to comply with our payment
instructions.
D. LATE PAYMENT SERVICE FEE AND INTEREST.
If the Royalty is not available in your account for debiting when due and/or you fail
to submit your Royalty reports when due, a late payment fee will be imposed of 5% of the
Royalty amount due or $20, whichever sum is greater, for each week past due.
Additionally, interest will be imposed at the rate of 12% per annum or the maximum rate
permitted by applicable law, whichever is greater, from the date the amounts were
originally due until the date paid. We can debit your account for both the late payment and
interest fees.
You acknowledge that this Paragraph does not constitute our agreement to accept
any payments after they are due or our commitment to extend credit to, or otherwise
finance the operation of, the Franchised Business. Your failure to pay all amounts when
due constitutes grounds for termination of this Agreement, as provided in Section 12.B.
notwithstanding the provisions of this Paragraph.
April 2006 67
E. DEFINITION OF GROSS SALES.
Gross Sales, as used in this Agreement, includes all billable revenue for services
you provide from operating the Franchised Business, whether in cash, in services in kind,
from barter and/or exchange, on credit (whether or not payment is received), or otherwise.
All barter and/or exchange transactions for which you furnish services and/or products in
exchange for goods or services will, for the purpose of determining Gross Sales, be valued
at the full retail value of the goods and/or services you provide. You may deduct from
Gross Sales the amount of all sales tax receipts or similar tax receipts that, by law, are
chargeable to customers, if these taxes are separately stated when the customer is charged.
In accordance with our policies as published from time to time, you may also deduct from
Gross Sales the amount of any documented refunds.
F. REQUIREMENT TO ACHIEVE A MINIMUM LEVEL OF GROSS SALES.
You acknowledge and agree that we have awarded you this Franchise and Territory
with the expectation that you will be able to develop a Franchised Business that will
achieve a minimum level of weekly Gross Sales (the “Minimum Gross Sales”) as follows:
Mid-Sized Market Territory: Under 30,000 Target Households
Years in Operation Minimum Weekly Gross Sales Required
Less than 1 Year No Minimum
Year 1 - 2 $2,000
Year 2 - 3 $3,000
Year 3 - 4 $4,000
Year 4 + $5,000
Large-Sized Market Territory: 30,001 or more Target Households
Years in Operation Minimum Weekly Gross Sales Required
Less than 1 Year No Minimum
Year 1 - 2 $3,000
Year 2 - 3 $5,000
Year 3 - 4 $6,000
Year 4 + $7,000
If you do not achieve the above required Minimum Gross Sales for any week, we
may collect a Royalty equal to what you would have been assessed had you achieved the
Minimum Gross Sales. If this is a renewal term, you will be required to meet the
Minimum Weekly Gross Revenue requirement for Year 4+ for the entirety of the renewal
term. If you have been awarded more than one Franchise Agreement, you will be required
to meet the Minimum Weekly Gross Sales for each individual Franchise Agreement.
G. NATIONAL MARKETING FUND.
Recognizing the value of marketing, advertising, and promotion to the goodwill
and public image of the System, we have established a fund (the “National Marketing
Fund”) for marketing, advertising, promotion, cross-promotion, and public relations
April 2006 68
programs and materials. You promise to contribute to the National Marketing Fund the
amounts that have been agreed upon by a vote of the Franchise Owners. To be enacted at
least 75% of the Franchise Owners must vote (with each franchise entity having one vote,
regardless of the number of franchise agreements that entity holds) and at least 67% of
those voting must agree with the proposal being voted upon. The contribution will be by
automatic debit and in the frequency prescribed by the proposal as agreed upon. The
National Marketing Fund contribution will be uniform for all Franchise Owners but will
not exceed 2% of the Gross Sales of your Franchised Business.
Monies collected for the National Marketing Fund may be used, as recommended
by the Franchise Advisory Counsel, to pay the costs associated with preparing and
producing video, audio, and written materials, administering and placing national,
regional, and multi-regional marketing and advertising programs, administering and
placing cross-promotion programs with third parties, and employing outside advertising
and public relations agencies to provide assistance and support for public relations, market
research, and other advertising, promotion, and marketing activities.
We will direct and coordinate all programs financed by the National Marketing
Fund, following recommendations received from the National Marketing Committee
regarding the creative concepts, materials, and endorsements used and their geographic
market, media placement, and allocation.
We will administer these programs for a fee not to exceed 10% of the National
Marketing Fund revenues and agreed upon, in advance, by the National Marketing
Committee. Copies of any materials developed by the National Marketing Fund will be
made available to you for the cost of reproduction and shipping.
The National Marketing Fund will not be our asset, will not be commingled, will be
accounted for separately from our other funds, and will be held for the benefit of the
System. We will furnish to you upon request, an annual statement of moneys collected and
costs incurred by the National Marketing Fund. We can have the National Marketing Fund
incorporated or operated through a separate entity anytime we deem appropriate, and the
successor entity will have all of the rights and duties specified in this Section.
H. LOCAL MARKETING, ADVERTISING, AND PROMOTION.
You acknowledge and agree that to secure new customers for the Franchised
Business you must aggressively conduct, at your expense, marketing, advertising, and
promotional programs at the local level. As such, in addition to any funds you may be
required to contribute to the National Marketing Fund as described in Paragraph H of this
Section, you promise to spend for marketing, advertising, and promotional programs (the
"Local Marketing Requirement") a minimum amount per each target household located in
your territory. This amount will start at $1 per Target Household and decline as you reach
and maintain levels of weekly Gross Sales for a full calendar quarter, as outlined below:
Yearly minimum Local
Marketing Requirement per
Target Household
Weekly Gross Sales reached and maintained
for a calendar quarter
$1.00 $0-$20,000
$0.50 $20,001-25,000
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$0.25 $25,001-30,000
$0.10 $30,001 or more
If at any time you reach and maintain one of the threshold levels indicated above,
of weekly Gross Sales for a full calendar quarter, but subsequently your sales decline, you
promise to spend the required amount for the lower weekly Gross Sales level.
As part of your local marketing, you promise to acquire and maintain a dedicated
MOLLY MAID business telephone line which, in consideration for our granting you a
Franchise, you must assign to us as a part of this Agreement (Exhibit D). You promise to
maintain a 24 hour answering system on your business line and you promise to continually
list the Franchised Business in the "White Pages" of the primary telephone directory
servicing your Territory. You promise to maintain, at a minimum, a trademark listing
advertising your Franchised Business in the "Yellow Pages" of the primary directory
servicing your Territory. If 2 or more MOLLY MAID businesses are served by the same
telephone directory, we may require you to list all businesses under one MOLLY MAID
heading. In this instance, you promise to pay your pro-rata share of the total expense of the
joint listing which is determined by dividing the total expense by the number of Franchised
Businesses which are listed.
You must use our approved advertising and marketing materials, or receive our
written approval of any other advertising and marketing materials prior to their use. All
advertising and marketing materials must meet our then current standards and
specifications. If you do not receive written approval within 15 days of our receipt of your
written request for approval, this advertising and promotional materials will be considered
approved.
We may offer and sell advertising, marketing, and promotional materials at any
time. You have no obligation to purchase any such materials or forms from us.
We have the right to designate any geographical area as a Molly Maid advertising
cooperative area, and to change the boundaries for the area at any time. If and when a
cooperative exists where your territory is located, you must become a member and sign an
advertising cooperative agreement in a form reasonably satisfactory to us. Each
cooperative will be organized for the sole purpose of placing advertising and administering
local advertising programs in accordance with plans approved by us. Each cooperative
will be governed by majority vote of the owners whose territories are located within the
advertising cooperative area.
I. FRANCHISE MANAGEMENT SOFTWARE LICENSING AGREEMENT
AND FEES.
Throughout the term of this Agreement, you will be required to:
1. utilize our then current franchise management software system (referred to
as "Customer Care") in the operation of the Franchised Business;
2. sign and maintain a quarterly renewable Customer Care licensing
agreement (attached to this Agreement as Exhibit C);
April 2006 70
3. pay the then current weekly usage/support/upgrade fee in the same manner
as you pay the weekly Royalty.
J. HIGH SPEED INTERNET CONNECTION, ELECTRONIC MAIL
NETWORK AND WEBSITE
You promise to subscribe to, maintain, and utilize a high speed internet connection
and an electronic mail (referred to as “e- mail”) network account with independent
suppliers which, from time to time, we approve. If you do not receive written approval
within 15 days of our written receipt of your request for approval, this supplier will be
considered approved. You may not use the marks in any fashion in the domain name
portion of the email address.
You promise to subscribe to, and pay for, as directed by us, a customized web site
connected to our web site and managed by our web site provider. You may not attempt to
redirect the customized website. You may not implement a web site or URL for the
Franchise Business either yourself or through a third party provider.
K. OUTSTANDING ROYALTIES AND FEES OF PREDECESSOR.
If you were awarded your franchise as a result of your purchase of all or
substantially all of the assets of the Franchised Business owned by a previous franchisee in
the Territory, you promise to pay us the following fees if they are not timely paid by your
predecessor:
1. Our current transfer fee to defray expenses we incur in the transfer; and
2. Any and all outstanding Royalties, Marketing and Promotion fund
contributions, fees, amounts owed for purchases from us, late payments,
interests, and any applicable broker fees.
3. TRAINING AND GENERAL GUIDANCE.
A. TRAINING.
Before you begin operating the Franchised Business, we will furnish initial training
(the "Initial Training Program") to you on the operation of a Franchised Business. You
promise to complete the Initial Training Program to our satisfaction and failure to do so
will result in the termination of this Agreement. You will not be able to attend Initial
Training, until you have paid all fees due to us and completed Right Start, as described in
the Right Start manual.
A classroom and hands-on training session will be conducted at our home office in
Ann Arbor, MI for five days and at one of our Owner Training Centers for four days. This
training will be conducted by our training, development and franchise services team and
experienced franchise owners. We will furnish the Initial Training Program to you and
one other person at no additional fee or other charge. You will be responsible for all travel
and living expenses that you incur while training.
You may designate, with our approval and on a "space available" basis, additional
persons to attend other sessions of the Initial Training Program for which you will be
charged our then current training fee. In addition, each person we approve to attend the
Initial Training Program will be required to sign our then current Confidentiality and Non-
April 2006 71
Compete Agreement prior to the start of training. The Initial Training Program fee will be
due and payable prior to the start of the training program and you will be responsible for
the payment of all travel and living expenses incurred by your designees while training.
You promise to attend periodic refresher training courses, conferences, market
meetings, and conventions (“event”) at the times and locations we determine, and for
which we may charge fees. We will determine the duration, curriculum, and location of
any of these sessions. You will be responsible for all travel and living expenses that you
incur while attending the event(s). You will be required to attend at least one event per
year, provided that at least two of the above mentioned events were offered. If you do not
attend at least one event each year, we may debit your account for the registration fee, any
applicable room rental fees, and it may lead to termination of the Franchise Agreement.
B. GENERAL GUIDANCE.
You will have access to information helpful to the operation of the Franchised
Business based on reports you submit to us and/or inspections that we make. In addition,
we will furnish guidance to you on:
1. new products, services, and methods which we may have discovered or
have developed for the System;
2. the purchase and use of supplies, uniforms, and products;
3. the formulation and implementation of advertising and promotional
programs using the merchandising, marketing, and advertising research data
and advice as we may, from time to time, develop for use in your local
market;
4. employee recruitment and training;
5. the financial and daily operation of the Franchised Business including its
accounting and record keeping functions.
This guidance will, at our discretion, be furnished in our operating manuals,
bulletins, or other written materials, conferences, conventions, or other training sessions,
toll-free telephone consultations, electronic communications, and in consultations at our
office or the offices of the Franchised Business.
C. OPERATING MANUALS.
We will loan to you during the term of this Agreement one copy of each of our
operating manuals (the "Manuals"). These Manuals contain our proprietary information
and trade secrets and consist of the materials (including, as applicable, audiotapes,
videotapes, magnetic media, computer software, cd-roms, proprietary business forms, and
written materials) that we generally furnish to Franchise Owners from time to time for use
in operating a Franchised Business. The Manuals contain mandatory and suggested
specifications, standards, operating procedures, and rules (the "System Standards") that we
prescribe from time to time for the operation of a Franchised Business, and information on
your other obligations under this Agreement and related agreements. We may modify the
Manuals from time to time to reflect changes in the System Standards.
April 2006 72
You promise to keep your copy of the Manuals current and in a secure location in
the principal office of the Franchised Business. In the event of a dispute over its contents,
the master copy of each of the Manuals that we maintain at our principal office will be
controlling. You may not at any time copy, duplicate, record, or otherwise reproduce any
part of the Manuals unless required by the system. If all or any of the Manuals are lost,
destroyed, or significantly damaged, you promise to obtain replacements at our then
applicable charge.
D. DELEGATION OF PERFORMANCE.
You agree that we have the right to delegate the performance of any portion or all
of our obligations and duties under this Agreement to designees, whether these designees
are our agents or independent contractors with whom we have contracted to perform these
obligations.
4. MARKS.
A. OWNERSHIP AND GOODWILL OF MARKS.
1. Your right to use the Marks is derived only from this Agreement and is
limited to your operation of the Franchised Business in accord and in
compliance with this Agreement and all System Standards we prescribe
from time to time during its term.
2. You promise to use only the Marks that we designate in writing, and will
use them only in the manner that we authorize.
3. You acknowledge and agree that your use of the Marks, and any goodwill
established by this use, will be exclusively for our benefit and that this
Agreement does not confer any goodwill or other interest in the Marks upon
you (other than the right to operate a Franchised Business under this
Agreement).
4. All provisions of this Agreement applicable to the Marks apply to any
additional proprietary trade and service marks and commercial symbols that
we authorize you to use.
5. The right and license of the Marks awarded to you under this Agreement is
non-exclusive, and we may:
a) award other licenses and franchises for the Marks, in addition to
those licenses already awarded;
b) use the Marks in connection with marketing and selling any
products and services as we see fit.
B. NOTIFICATION OF INFRINGEMENTS AND CLAIMS.
You promise to notify us immediately of any apparent infringement or challenge to
your use of any Mark, or of any claim by any person of any rights in any Mark, and not to
communicate with any person other than us and our attorneys, and your attorneys, in any
infringement, challenge, or claim. We have sole discretion to take the action we deem
appropriate and the right to control exclusively any litigation, U.S. Patent and Trademark
Office proceeding, or any other administrative proceeding arising out of any infringement,
April 2006 73
challenge, or claim or otherwise relating to any Mark. We shall indemnify and hold you
harmless against any loss, damage or expense incurred in connection with any such
infringement, challenge or claim; provided however, our indemnity shall be only to the
extent you are using the Marks in accordance with the terms and conditions of this
Agreement. You promise to sign any and all instruments and documents, render the
assistance, and do the acts and things that, in the opinion of our attorneys, may be
necessary or advisable to protect and maintain our interests in any litigation or Patent and
Trademark Office or other proceeding, or otherwise to protect and maintain our interest in
the Marks.
C. LIMITATIONS ON YOUR USE OF MARKS.
1. You promise to use the Marks as the only identification of the Franchised
Business, except that you agree to identify yourself as the independent
owner in the manner which we prescribe.
2. You promise to affix the Marks upon the vehicles, uniforms, equipment,
containers, fixtures, signs, stationary, advertising, sales/promotional
materials, and such other objects, in the size, color, lettering style and
fashion, and in the location as we may designate in the Manuals.
3. You promise to not use the Marks, or any words or symbols confusingly
similar to them, as part of any corporate or other legal name or with any
prefix, suffix, or other modifying words, terms, designs, or symbols. You
may not use the Marks in connection with the sale of any unauthorized
product or service, on an internet web-site of your own design not, or in any
other manner not explicitly authorized in writing by us.
4. Except as expressly provided in the Manuals, you may not display any other
trademarks, logotypes, symbols, or service marks, nor may you use any
other marks in connection with the Marks, or with the Franchised Business,
without our prior written approval.
5. You promise that all advertising and promotional materials that you use will
bear the appropriate "®" or "©" registration symbol and/or such other
appropriate notice of ownership, registration, or copyright as we may
require.
You promise to submit to us, for our approval, the assumed or trade name
(the "DBA") you intend to use in the operation of the Franchised Business
prior to filing for it as required by local laws. We may approve or not
approve the requested DBA at our discretion. All filings or affidavits,
following your receipt from us of an approved DBA, must state that the
filing or affidavit is made as "a franchise of Molly Maid, Inc."
The approved DBA is the only DBA that you may use. You may not use a
different name under any circumstances, including as a domain name, URL
address, marketing, or for any other function.
D. DISCONTINUANCE OF USE OF MARKS.
If it becomes advisable at any time in our sole discretion to modify or discontinue
the use of any Mark and/or use one or more additional or substitute names or marks, you
April 2006 74
promise to comply with our direction within a reasonable time after you have received
notice. We will not be liable to you for any expenses, losses, or damages you sustain as
the result of any such addition, modification, substitution, or discontinuance of a Mark,
and you promise to not commence or join in any litigation or other proceeding against us
for any such expenses, losses, or damages.
5. CONFIDENTIAL AND PROPRIETARY INFORMATION.
A. CONFIDENTIAL INFORMATION.
We possess (and will continue to develop and acquire) certain confidential
information (the "Confidential Information") relating to the development and operation of
MOLLY MAID businesses. The Confidential Information includes (without limitation):
1. general operating procedures for a Franchised Business;
2. personnel guidelines for hiring, training, retaining, promoting, and
supporting housekeeping and administrative staff;
3. the Customer Care program;
4. the Right Start program;
5. knowledge of specifications and suppliers of certain assets and supplies for
the Franchised Business;
6. information on operating results and financial performance of MOLLY
MAID businesses other than your own.
You acknowledge and agree that you will not acquire any interest in Confidential
Information, other than the right to utilize that which is disclosed to you in operating the
Franchised Business during the term of this Agreement, and that the use or duplication of
any Confidential Information in any other business would constitute an unfair method of
competition. You also acknowledge and agree that the Confidential Information is
proprietary, includes our trade secrets, and is disclosed to you only on the condition that
you promise to:
a) not use Confidential Information in any other business or capacity;
b) maintain the absolute confidentially of Confidential Information
during and after the term of this Agreement;
c) not make unauthorized copies of any portion of Confidential
Information disclosed via electronic medium or in written or other
tangible form;
d) adopt and implement all reasonable procedures that we prescribe
from time to time to prevent unauthorized use or disclosure of
Confidential Information, including, without limitation, restrictions
on disclosure to employees of the Franchised Business and others.
The foregoing restrictions will not apply to the information that:
e) is now public knowledge or hereafter becomes public knowledge
through no fault of yours;
April 2006 75
f) is properly provided to you without restriction by third party having
no such restriction;
g) is required to be disclosed by order of a competent court or
governmental authority, provided, however, that (i) you provide us
with prompt written notice of any claim or litigation that could give
rise to such a requirement, (ii) you furnish only that portion of the
confidential information that you are required to disclose; and (iii)
you advise the governmental authority of your confidentiality
obligations under this Agreement.
B. PROPRIETARY INFORMATION/CUSTOMER LISTS.
You acknowledge and agree that we own any and all customer lists and their
contents that you may develop during the normal course of operating the Franchised
Business. You promise to keep an up-to-date list of all current and former customers in our
then current Franchise Management Software System, including their name, telephone
number, complete mailing address, frequency of service, last date serviced, and price of
service. You promise to make available to us, upon our request, an electronic copy, or in a
form we approve, of a complete list of current and former customers, including their name,
telephone number, complete mailing address, frequency of service, last date serviced, and
price of service, and other information concerning these customers as we request. You
promise not to use any customer list for any purpose other than in the normal operation of
the Franchised Business without our prior written approval. We promise to not make the
customer list available to any third or related party, excepting only those agents of ours
acting in an audit capacity as provided for in Section 8 of this Agreement, without the
recommendation of the Franchise Owner Advisory Council.
6. COVENANTS REGARDING COMPETITION.
A. FOR YOU.
You promise, during the term of this Agreement, to not:
1. engage as an owner, partner, shareholder, director, officer, employee,
consultant, agent, or in any other capacity in any other business offering
residential cleaning goods and services the same as or similar to the goods
and services sold by the Franchised Business (except for other Franchises
under Franchise Agreements we enter into with you);
2. use our confidential information, System, Manuals, Marks, customer lists,
trade secrets, trade dress, proprietary knowledge, or know-how, or any
colorable imitations, in the design, development, or operation of any
business whether or not similar to or the same as that conducted by the
Franchised Business.
B. FOR YOUR EMPLOYEES.
At the start of their employment, you promise to require, as consideration for
employment, each of your employees to sign nondisclosure, confidentiality and non-
compete agreements that we have approved. These agreements will prohibit disclosure, by
the employee to any other person or legal entity, of any trade secrets, customer lists, or
other information, knowledge, or know-how regarding the System or the operation of the
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Franchised Business, which is deemed confidential or proprietary by us. The employee
non-disclosure and confidentiality agreements will, to the fullest extent permitted by
applicable law, prevent employees from servicing or soliciting any of the customers of
your Franchised Business, except in their capacities as employees of the Franchised
Business.
C. OUR RIGHT TO ENFORCE NON-COMPETITION COVENANTS.
You agree and acknowledge that a violation of the covenants not to compete as
listed in this Section, will result in immediate and irreparable injury to us for which no
adequate remedy at law will be available. Accordingly, you consent to the entry of an
injunction prohibiting any conduct by you in violation of the terms of the covenants not to
compete. Further, you expressly agree that the existence of any claims you may have
against us, whether or not arising from this Agreement or otherwise, will not constitute a
defense to the enforcement by us of these covenants not to compete. If we prevail, you
promise to pay all costs and expenses (including reasonable attorneys’ and experts’ fees)
incurred by us in connection with the enforcement of these covenants not to compete. The
protection awarded in this Paragraph will be in addition to, and not in lieu of, all other
protections for such trade secrets and confidential information as may otherwise be
afforded in law or in equity.
7. SYSTEM STANDARDS.
A. COMPLIANCE WITH SYSTEM STANDARDS.
You acknowledge and agree that the operation and maintenance of your Franchised
Business according to System Standards are essential to preserve the goodwill for the
Marks and all MOLLY MAID franchises. Therefore, at all times during the term of this
Agreement, you promise to operate and maintain your Franchised Business according to
each and every System Standard, as we periodically modify and supplement them during
the term of this Agreement, even if you believe that a System Standard, as originally
issued or subsequently modified or supplemented, is not in the System’s or your
Franchise’s best interests. Furthermore, you promise to use your best efforts to assure that
your employees and representatives conduct themselves during business hours and/or
whenever they are in a MOLLY MAID vehicle or uniform, in a manner which is consistent
with the professional and ethical image of the System.
System Standards as specified and periodically amended in the Manuals, may
regulate one or more of the following for your franchise:
1. use and display of the Marks;
2. services and products which we authorize you to sell to the public;
3. the use of environmentally and employee safe cleaning supplies and
equipment, although we will not require you to use any specific brand of
supplies and equipment;
4. a dress code, during business hours, for you, your employees, and your
representatives;
5. suppliers you may use for the purchase of uniforms for you, your employees
and your representatives;
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6. vehicle type, model, condition, (all vehicles are to be maintained in a
“good” condition as defined by Kelly Blue Book) and color, for yourself
and each housekeeping team that you employ, to use in the course of your
daily business operation, as well the use of decals on all vehicles used for
the business, including their position, color, condition and style;
7. business forms and stationary;
8. designated and approved suppliers for trademarked business assets and
supplies;
9. types and amounts of insurance coverage;
10. compliance with applicable laws including obtaining required licenses and
permits, payment of all taxes, assessments, fees, fines, and penalties arising
out of the operation of the Franchised Business;
11. adhere to good business practices, observing high standards of honesty,
integrity, fair dealing, and ethical business conduct in all dealings with
customers, suppliers, and us, and notifying us if any action, suit, or
proceeding is commenced against you or your Franchise;
12. general operations including maintaining, at a minimum, Monday through
Friday 8:00 AM to 5:00 PM business hours, sales, marketing, advertising,
and promotional programs, and materials and media used in these programs,
personnel practices, bookkeeping, accounting, data processing, and record
keeping systems, and forms, methods, content, and frequency of reports to
us of sales and financial performance, and the furnishing of tax returns
related to the Franchised Business and other operating and financial
information to us;
13. response to any and all customers’ inquiries or complaints to insure positive
customer relations and maintain the goodwill of the System, even when this
response may necessitate the re-cleaning of a customer’s home or a refund
of moneys received. If the number of customer complaints for your
business referred to Molly Maid exceed the average of complaints we
receive regarding all Franchise Owners, we may take actions up to and
including charging fines for each complaint above the average and/or
termination of the Franchise Agreement;
14. any other aspect of the operation and maintenance of your Franchised
Business that we determine, from time to time, to be useful to preserve or
enhance the efficient operation, image, or goodwill of the Marks and the
System;
15. use best efforts to refer customers in neighboring territories to the correct
franchisee.
B. MODIFICATION OF SYSTEM STANDARDS.
You acknowledge and agree that the System must continue to evolve in order to
reflect changing market conditions and to meet new and changing consumer demands. As
a consequence, changes, modifications, and variations to the System's Standards may be
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required from time to time to preserve and enhance the public image of the System and
enhance the operational efficiency of all franchises.
You, therefore, agree that we may, from time to time and upon notice, add to,
modify, or change the System, including without limitation the adoption and use of new or
modified trademarks, uniforms, signs, vehicle types, products, equipment, services,
techniques, proprietary software, non-proprietary software, and methodologies, and you
promise to promptly accept, implement, use, and display in the operation of your
Franchised Business, all such additions, modifications, and changes at your expense.
We will not require you to make any changes, modifications, and variations to the
System which are not required of all Franchise Owners. Your failure to comply with
modifications to System Standards within 90 days is an incurable default under this
Agreement, as provided in Section 12.B.
C. INSURANCE.
Prior to the attending of initial training, you promise to purchase and maintain in
full force and effect throughout the term of this Agreement and at your expense, insurance
protecting you, your employees, and us, our officers, and employees, against loss, liability,
fire, personal injury, death, property damages, or theft arising from, or occurring in
connection with, the operation and promotion of the Franchised Business. You
acknowledge and agree that the insurance you will maintain reflects the minimum amounts
of coverage we require, are not meant to reflect the actual needs you may have, and that it
is your responsibility to carefully evaluate if these minimums will adequately meet your
needs.
All policies will be written by an insurance company(ies) that is/are licensed in the
state in which you are doing business, and that has an A.M. Best rating of “A” or better.
Insurance policies will be written by an insurance company which is satisfactory to
us and will be in accordance with the standards and specifications set forth in the Manuals
or otherwise in writing, and will include, at a minimum (except as additional coverage and
higher policy limits may reasonably be specified for all Franchise Owners from time to
time by us in the Manuals or otherwise in writing) the following:
1. Commercial General Liability Insurance.
You shall maintain insurance for
“bodily injury,” “property damage,” and “personal and advertising injury”
with no exclusion or limitation applying to the products / completed
operations liability coverage. Limits shall be at least $2,000,000 general
aggregate, and $1,000,000 per occurrence limit. This insurance will not
have a deductible or self-insured retention in excess of $5,000;
2. Automobile Liability Insurance.
You shall maintain insurance with a
minimum combined single limit of $1,000,000 for bodily injury and
property damage for all owned or leased vehicles and for hired and non-
owned automobiles. This insurance will not have a deductible or self-
insured retention in excess of $5,000;
3. Workers’ Compensation and Employer’s Liability Insurance
Statutorily
required workers’ compensation insurance and employer’s liability
insurance shall be maintained with limits of at least $500,000. This policy
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shall contain a waiver of subrogation endorsement as to claims against
Molly Maid, Inc.
4. Employee Dishonesty Insurance. You shall maintain employee dishonesty
insurance with minimum limits of $25,000 per loss and this coverage shall
also cover acts of stealing against third parties.
5. Other Insurance. As well as any other insurance as may be required by
statute or rule of the state in which the Franchised Business is located and operated.
All general liability insurance policies will name us and our Indemnified Parties
(see Section 14.C.) as additional insureds, and will contain no provision which in any way
limits or reduces coverage for you if a claim is made by any one or more of the
Indemnified Parties, and will extend to and provide indemnity for all obligations assumed
by you and all items for which you are required to indemnify us, will be primary to and
without right of contribution from any other insurance purchased by the Indemnified
Parties, and will provide, by endorsement, that we receive at least 10 days notice of any
intent to cancel or materially alter any policy.
Franchisor may, from time to time, reasonably determine and modify the minimum
insurance limits and require different or additional kinds of insurance to reflect changes in
insurance standards, normal business practices, higher court awards and other relevant
circumstance.
You promise to promptly report all claims, or potential claims, against you, any
Indemnified Party or us, to the insurer and to us.
At least 10 days prior to attending Initial Training, commencing business,
whenever a change is made in your insurance policy, and prior to the expiration of any
insurance coverage, you promise to have your insurance company submit to us a copy or
certificate or other acceptable proof of insurance.
You may not attend our initial training program until you have provided the
certificates of insurance or other acceptable proof of all insurances.
You may not reduce the policy limits, restrict coverage, cancel, or otherwise alter
or amend any insurance policy without our written consent.
D. RECORDS, REPORTS AND FINANCIAL STATEMENTS.
We require you to use Customer Care, or our then current franchise management
software system, for maintaining customer records for the Franchised Business. In
addition, you promise to establish and maintain, at your expense, an accounting system
which conforms to the requirements and formats that, from time to time, we prescribe in
the Confidential Manuals. You promise to furnish us, in the manner and format that we
require:
1. by Thursday of each week a Royalty report, generated by the Customer
Care system, for the previous week ending on Sunday;
2. upon our request, immediately provide a complete backup of the Customer
Care database in an electronic format that includes all current and former
customers;
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3. on the 15th day of each month of the Franchised Business's operation an
unaudited income statement for the preceding month, in a form satisfactory
to us, and any additional reports as we may require;
4. within 90 days after the close of your fiscal year a complete income
statement;
5. within 10 days of our request, exact copies of any state, federal, or other
income tax returns covering the operation of the Franchised Business;
6. by November 1 of each year, Financial Projections for the upcoming year;
7. by November 1 of each year, a Marketing Plan for the upcoming year.
You promise to verify and sign each report and financial statement in the manner
that we prescribe. We can disclose data derived from these reports without specifically
identifying you or the Franchised Business (unless we have your written consent to do so).
We can require you to have audited financial statements prepared on an annual basis if you
fail to comply with any provision of this Agreement. Finally, you will allow us, as we
deem appropriate, timely access to your copy of Customer Care and other computer
systems that you maintain, to retrieve all information relating to the operation of the
Franchised Business.
You promise to maintain all records, reports, and financial statements for a period
of 5 years during and following the termination of this Agreement.
8. INSPECTIONS AND AUDITS.
A. OUR RIGHT TO INSPECT THE FRANCHISED BUSINESS.
To determine whether you are complying with this Agreement and all System
Standards, we have the right at any time during business hours to perform an on-site
inspection of your business at its principal office. During an inspection, we may participate
in quality checks of homes being cleaned, review your books and records, review your
promotional materials and media advertising, review your personnel files and practices,
and/or review any and all components of the Franchised Business.
You promise to cooperate fully with us in any inspection of your business, and we
promise to use our best efforts to not interfere with its operation.
B. OUR RIGHT TO AUDIT.
We have the right at any time during business hours and without prior notice to
you, to inspect and audit, or cause to be inspected and audited, any and all financial
statements, reports, income tax records, sales tax records, payroll records, Customer Care
records, Customer Care Databases, and other related records. You promise to cooperate
fully with our representatives, and independent accountants we hire, to conduct any
inspection or audit. If any inspection or audit discloses an understatement of Gross Sales,
we can debit your account, as provided in Sections 2.C. and 2.G., for the Royalty and
National Marketing Fund contributions which are due on the amount of the understatement
plus 100% of understated Royalty and interest, at the rate of 12% per annum or the
maximum rate permitted by applicable law, whichever is greater, and all late fees, from the
date originally due until the date of payment. Further, if an inspection or audit is made
necessary by your failure to furnish reports, supporting records, or other related
April 2006 81
information as required, or to furnish these items on a timely basis, or if an understatement
of Gross Sales is greater than 2% for any period reviewed, or for failure to record all
customers of the franchised business in Customer Care, you promise to reimburse us for
the cost of the inspection or audit, including without limitation, the charges of attorneys
and independent accountants and the travel expenses, room and board, and compensation
of our employees. These remedies are in addition to our other remedies and rights under
this Agreement and applicable law.
9. TAXES AND ADVANCES.
A. TAXES.
You promise to pay all taxes as required by local, state, or federal laws regarding
the products, service, or equipment furnished or used in connection with the operation of
the Franchised Business. You promise to promptly pay us, when due, the amount of all
sales taxes, use taxes, personal property taxes, and similar taxes imposed upon, required to
be collected, or paid by us, to your state and/or local government, on account of services or
goods furnished by us to you through sale, lease, or otherwise, or on account of collection
by us of the Initial Franchise Fee, the Initial Package Fee, Royalties, or any other payments
to us called for by this Agreement.
B. ADVANCES.
You promise to promptly reimburse us for all amounts which we have paid, or have
been obligated to pay, on your behalf for your Tax Liabilities.
10. TRANSFER.
A. BY US.
This Agreement is fully transferable by us and will inure to the benefit of any
transferee or other legal successor to our interests herein.
B. BY YOU.
If you are in full compliance with this Agreement, then, with our prior written
approval, you may transfer this Agreement, the Franchise and Franchised Business, and
any part of your ownership in it (including any voluntary, involuntary, direct or indirect
assignment, sale, gift, or other disposition). Any assignment, transfer, or encumbrance
without our approval, will constitute a breach of this Agreement. Any change of ownership
requires our approval and must meet the conditions specified below, and the payment of
the transfer fee will be due should the change of ownership be 33% or more in the
aggregate. We will not, however, unreasonably withhold our approval provided that the
conditions specified below are met:
1. you are in full compliance with this Agreement;
2. the transferee has demonstrated sufficient business experience, aptitude, and
financial resources to meet our then current standards for new Franchise
Owners, which may include aptitude or assessment testing;
3. the transferee and its owners and affiliates are not engaged in a competitive
business;
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4. you provide us with written authorization to release to the transferee any
and all information about the operation of the Franchised Business which
we have collected or may have in our possession;
5. the transferee has signed our then current form of Franchise Agreement for
a full term;
6. you, or the transferee, pay us:
a) our then current transfer fee upon your execution of the Franchise
Agreement to defray expenses we incur in the transfer, including the
costs of training the transferee (we will waive the transfer fee for
transfers to your spouse, children, or parent);
b) all royalties, National Marketing Fund contributions, fees, amounts
owed for purchases from us, late payments and interest.
c) any applicable broker fees if you utilize a third party broker to locate
the transferee.
7. the transferee has promised to complete our Initial Training Program;
8. you have signed a general release, in a form satisfactory to us, of any and
all claims against us and our shareholders, officers, directors, employees,
and agents;
9. we have approved the material terms and conditions of the transfer and
determined that the price and terms of payment will not adversely affect the
transferee’s operation of the Franchised Business;
10. if you finance any part of the sale price of the transferred interest, you agree
that all of the transferee’s obligations under any promissory notes,
agreements, or security interests that you have reserved in the Franchised
Business, are subordinate to the transferee’s obligation to pay Royalties,
National Marketing Fund contributions, and other amounts due to us and
otherwise to comply with this Agreement.
11. if the approved transfer is to a spouse, child, or parent, the Royalty in the
transfer agreement will be the Royalty as it is in this Agreement;
12. in the event of an approved transfer to a wholly-owned corporation or
limited liability company, we will require you to own and control at least 67
% of the issued and outstanding capital stock or other ownership interest;
13. if you transfer less than 100% of the Franchises that have been awarded to
you, the Transfer fee will be $4,900 for each sale, but in no case greater
than $9,900 for all Franchises that have been awarded to you.
14. you must have attended Initial Training and your business must be open in
order to transfer the business.
C. YOUR DEATH OR DISABILITY.
Upon your death or disability, your executor, administrator, conservator, guardian,
or other personal representative must transfer your interest in this Agreement to a third
party within a reasonable amount of time, but not to exceed 1 year. The transfer will be
subject to all of the terms and conditions applicable to transfers which are contained in this
April 2006 83
Section, with the exception that the transfer fee will be waived if the third party is your
spouse or child or parent.
In the event of your death or disability, and prior to a transfer of your interests in
this Agreement, your spouse, child, or parent may, if this party otherwise would qualify as
a transferee, may operate the Franchised Business, provided that this person personally
manages the business on a full time basis, successfully completes the Initial Training
Program, and signs a new Franchise Agreement.
For the purposes of this section disability is defined as a condition that materially
impairs your ability to operate the Franchised Business in accordance with this Agreement.
D. OUR RIGHT OF FIRST REFUSAL.
If you at any time determine to sell, assign, or transfer for consideration (this does
not apply to your death or disability) your interest in this Agreement, you agree to obtain a
bona fide, executed written offer and earnest money (in the amount of 5% or more of the
offering price) from a responsible and fully disclosed offer and immediately submit to us a
true and complete copy of the offer which includes details of the payment terms. To be a
valid, bona fide offer, the proposed purchase price is to be denominated in a dollar amount.
We have the right, exercisable by written notice delivered to you within 30 days
from the date of the delivery to us of both an exact copy of the offer and all other
information we request, to purchase the interest for the price and on the terms and
conditions contained in the offer provided that:
1. we may substitute cash for any form of payment proposed in the offer;
2. our credit will be deemed equal to the credit of any proposed purchaser;
3. we will have not less than 60 days, after giving notice of our election to
purchase, to prepare for closing;
4. we are entitled to receive, and you agree to make, all customary
representations and warranties given by the seller of the assets of a
business.
If we do not exercise our right of first refusal, you may complete the sale to the
purchaser on the exact terms of the offer, subject to our approval of the transfer as
provided in Paragraphs B of this Section. If the sale is not completed within 60 days after
delivery of the offer to us, or if there is a material change in the terms of the sale (which
you agree promptly to communicate to us), we will have an additional right of first refusal
during the 30 day period following either the expiration of the 60 day period or notice to us
of the material change(s) in the terms of the sale, either on the terms originally offered or
the modified terms, at our option.
11. EXPIRATION OF THIS AGREEMENT.
A. YOUR RIGHT TO RENEW THIS AGREEMENT.
Upon the expiration of this Agreement, provided that you have substantially
complied with its provisions, including the timely payment of all fees and royalties, we
may renew your Franchise for additional terms of 10 years each (the "Renewal Term").
We may refuse to renew this Agreement if you:
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1. are not, at the time, in full compliance with this Agreement, or any other
ancillary agreement then in effect between you and us;
2. have received written notice by us 3 or more times during the Initial Term
or any Renewal Terms for failure to comply with the terms of this
Agreement, whether or not the failure is subsequently cured; or,
3. have failed to make timely payment to us of all sums due to us.
B. AWARD OF A RENEWAL TERM.
No earlier than 9 months prior to the expiration of this Agreement, and no later
than 6 months, you must give us written notice of your election to renew this Agreement.
Within 45 days after we receive your notice, we will notify you of our decision (referred to
as “Our Notice”), in accordance with Paragraph A of this Section:
1. to award you a Renewal Term;
2. to award you a Renewal Term on the condition that deficiencies in your
operation are corrected;
3. not to award you a Renewal Term based on our determination that you have
not substantially complied with this Agreement during its term.
If applicable, Our Notice will state the actions you promise to take to correct
operating deficiencies and the time period in which these deficiencies are to be corrected.
If we elect not to award you a Renewal Term, Our Notice will describe the reasons
for our decision. Your right to a Renewal Term is subject to your continued compliance
with all of the terms and conditions of this Agreement through the date of its expiration, in
addition to your compliance with the obligations described in Our Notice.
C. AGREEMENTS/RELEASES.
If you satisfy all of the other conditions to the awarding of a Renewal Term, you
promise to sign the form of franchise agreement and any ancillary agreements we then are
customarily using in awarding Renewal Terms for MOLLY MAID franchises, provided
that in no event will the Territory or Royalty for the Renewal Term franchise agreement be
changed from that contained in this Agreement. You and we further promise to sign a
mutual general release, in a form satisfactory to us, of any and all claims against either of
us and our respective shareholders, officers, directors, employees, agents, successors, and
assigns.
D. RENEWAL FEE.
You promise to pay us $2,000 or our then current fee upon execution of your
Renewal Term franchise agreement.
12. TERMINATION OF AGREEMENT.
A. BY YOU.
At any time during its Initial Term, you may terminate this Agreement by giving us
60 days prior written notice of termination and a signed general release, in a form
April 2006 85
satisfactory to us, of any and all claims against us and our shareholders, officers, directors,
employees, agents, successors, and assigns.
B. BY US.
We have the right to terminate this Agreement, effective upon delivery of written
notice to you, if:
1. you fail to attend training and/or fulfill all the pre-training requirements,
which include the payment of all monies due to us, and the completion of
all the required tasks as designated in the Right Start Manual.
2. you fail to commence operation of the Franchised Business within 6 months
from the date of our receipt of payment of the Initial Franchise Fee and/or 2
months following your successful completion of the Initial Training
Program;
3. you have made or make any material misrepresentation or omission in
purchasing the Franchise or operating the Franchised Business;
4. you received from us 3 or more notices to cure the same or similar defaults
or violations of this Agreement within any two-year period of time,
regardless of whether the defaults were cured after receiving notice;
5. you are or have been convicted by a trial court of, or plead no contest to, a
felony;
6. you fail to make payment of any amounts due to us and do not correct the
failure within 10 days of your receipt of written notice of the failure; you
default on any loan made to you by our preferred lender for the purchase of
your Territory and fail to cure the default within 10 days of your receipt of
written notice of the failure;
7. you understate your Royalty by 5%, in any reported financial statement, on
three or more occasions, during any consecutive two-year time frame during
the term of this Agreement, regardless of whether or not you subsequently
rectify the deficiency;
8. you violate any of the transfer provisions contained in this Agreement;
9. you engage in any dishonest or unethical conduct which may adversely
affect the reputation of the Franchised Business, or the general goodwill
associated with the Marks;
10. you fail, for a period of 15 days after notification of non-compliance by
appropriate authority, to comply with any federal, state or local law,
regulation or ordinance applicable to the operation of the Franchised
Business;
11. you violate any covenant of confidentiality or non-disclosure provision
contained in this Agreement or you otherwise disclose, use, permit the use
of, copies, duplicates, records, transmits, or otherwise reproduce any
Manuals, business forms, videos, cd-roms, audiotapes, material or
proprietary information, knowledge or know-how created or used by us and
April 2006 86
designated for confidential use within the System, without our prior written
approval;
12. you cease to continuously and actively operate the Franchise for five
consecutive days, unless caused by an act of God, or other circumstance
beyond the Franchisee’s control, as determined by Franchisor; or the
business telephone is disconnected at any time and no new number is
immediately reinstalled or reconnected; or Franchisee’s conduct is
otherwise determined by Franchisor to constitute an abandonment of the
Franchise;
13. you fail to comply with any part or condition, warranty, or certification in
this Agreement, the Manuals and/or other Molly Maid confidential
materials, and fail to cure the non-compliance or deficiency within 30 days
of written notice from us;
14. you fail to comply with modifications to System Standards within the
required time period;
15. you fail to acquire or continuously maintain the required minimum levels of
insurance, fail to have Franchisor named as an additional insured, or fail to
provide a current certificate of insurance to Franchisor as required in
Section 7.C. However, we will not exercise our right to terminate this
Agreement if upon receipt of notice from us you immediately cease
operating the Franchised Business and obtain the required insurance within
ten days after written notice is delivered to you;
16. you fail to receive our prior written approval and use products or materials
that do not meet our standards and specifications;
17. you fail to timely provide us with any report, statement, or return required
by this Agreement; within ten days after written notice of the failure is
delivered to you;
18. you fail to operate the Franchised Business as specified by us in the
Manuals and other confidential materials and fail to cure this non-
compliance or deficiency within 30 days of written notice from us;
19. you fail to comply with any other material provision, warranty or
certification of this Agreement and do not correct the failure within 30 days
after written notice of the failure to comply is delivered to you;
20. you fail to service all customers in a manner consistent with our System
Standards and reputation.
21. following your receipt of written notice from us, if you fail to cease
servicing customers located outside of your Territory and/or you fail to
provide us, or, if the Territory has been purchased by another Franchise
Owner, the Franchise Owner whose Territory the customer is located in,
with information regarding their names, locations, and service requirements
as required in Section 1.C; we may assess you, in our discretion, penalties
for these failures, including termination of your Franchise;
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22. you fail to attend, or send a representative in your place, to a minimum of
one training course, convention, or regional meeting per calendar year, and
you fail to get approval prior to their commencement to miss them.
Provided that at least two of the above named events have been offered
during that calendar year.
Notwithstanding the above stated notice periods, if one of the listed failures or
defaults cannot be cured within the time period specified above, and you promptly
commence all reasonable actions to effectuate a cure and diligently pursue those actions to
competition, then we will not terminate this Agreement.
13. POST TERMINATION OBLIGATIONS.
A. PAYMENT OF AMOUNTS OWED TO US.
You promise to pay to us, on the effective date of termination or expiration of this
Agreement, or at any later date that the amounts due to us are determined:
1. all Royalties, National Marketing Fund contributions, fees, amounts owed
for purchases from us, late payments, and interest;
2. upon termination for any default, the actual and consequential damages,
costs, and expenses (including reasonable attorney and expert fees) incurred
by us as a result of your default.
The obligation to pay said sums will create a lien in favor of us against any and all
of the personal property, furnishings, equipment, signs, fixtures, and inventory you own at
the time of default and/or against any moneys we hold or are otherwise in our possession.
Any transferee (or purchaser of all or substantially all of the assets of the
Franchised Business) shall be liable for payment of these items if you do not timely pay
them. Provided, however, the foregoing sentence will not release or discharge you from
your obligations to pay us pursuant to this section and/or to indemnify or reimburse the
transferee or purchaser pursuant to the applicable purchase or transfer agreement.
B. MARKS.
Upon the termination or expiration of this Agreement, you promise to:
1. strictly comply with, observe, and abide by all of the provisions of the
Covenants Not to Compete as set forth in Section 13.D.;
2. neither directly nor indirectly represent to the public that any other business
you may then own or operate, is or was operated as, or was in any way
connected to, the System;
3. not hold yourself out, or advertise in any context that you are or were a
present or former Franchise Owner of ours;
4. immediately refrain from engaging in any business relationship with any
customers or former customers of the Franchised Business, whether with
respect to collection of accounts receivable, or to provide them services, or
for any other purpose whatsoever;
April 2006 88
5. assign any and all accounts receivable to us for collection. In connection
with this obligation, you appoint us as attorney-in-fact to engage in these
collection activities and you specifically undertake to refrain from engaging
in any of these collection activities. We promise to employ good faith
efforts, including, where appropriate in our sole and exclusive judgment,
the commencement of legal proceedings to collect these accounts
receivable. We have no duty or obligation to collect the accounts receivable
and you release and waive any claim against us for their collection. We will
remit to you any of these sums collected after first deducting all moneys
owed to us and our costs of collection;
6. not operate or do business under any name or in any manner which might
tend to give the general public the impression that you are operating a
MOLLY MAID franchise, or any similar business;
7. take the action required to cancel all DBAs or equivalent registrations
relating to your use of any Mark;
8. deliver to us, within 7 days, an electronic and hard copy list of the names,
telephone numbers, complete mailing addresses, frequency of service, last
date of service, and price of the service for all customers serviced by you
and the names, addresses, and telephone numbers of the employees
rendering the service to each customer;
9. deliver to us, within 7 days, all Manuals, proprietary information,
confidential material, Customer Care software, signs, sign-faces, marketing
and advertising materials, forms, and other materials containing any Mark
or otherwise identifying or relating to a MOLLY MAID business, and allow
us, without liability to you or third parties, to remove all of these items from
your vehicles and place of business;
10. notify the telephone company and all telephone directory publishers of the
termination or expiration of your right to use any telephone, telecopy, or
other numbers and any telephone directory listings associated with any
Mark, and authorize the transfer of these numbers and directory listings to
us or, at our direction, instruct the telephone company to forward all calls
made to your telephone number to numbers we specify. If you fail to do so,
we can take whatever action is necessary, on your behalf and consistent
with the Telephone Listing Agreement attached to this Agreement as
Exhibit D, to effect these events;
11. agree to cooperate with us to the extent necessary to effectuate any change
in telephone numbers or other transfers of our property to us, including the
signing of any forms, authorizations or other documents necessary; and
12. deliver to us, within 30 days, evidence that is satisfactory to us of your
compliance with each of the foregoing obligations.
C. CONFIDENTIAL INFORMATION.
April 2006 89
You promise that, upon termination or expiration of this Agreement, you will
immediately cease to use any of our Confidential Information (including Customer Care or
any other computer software that we have licensed to you) in any business or otherwise,
return to us all copies of the Manuals and other confidential materials that we have loaned
to you , and shall not maintain any copies of any these materials, in whole or part.
D. COVENANT NOT TO COMPETE.
For a period of 18 months from the time of expiration or termination of this
Agreement, you promise to not engage as an owner, shareholder, partner, director, officer,
employee, consultant, salesperson, representative, or agent or in any other capacity in any
residential housekeeping business, within:
1. the Territory as defined in Exhibit A of this Agreement;
2. the geographic area encompassed by the Territories of any MOLLY MAID
Franchise Owners as of the date of the termination or expiration of this
Agreement;
3. a geographic area which is contained in a circle having a radius of 18 miles
from the outside boundary of the Territory as defined in Exhibit A of this
Agreement.
E. CONTINUING OBLIGATIONS.
All of our and your obligations which expressly or by their nature survive the
expiration or termination of this Agreement, will continue in full force and effect
subsequent to and notwithstanding its expiration or termination and until they are satisfied
in full or by their nature expire.
14. RELATIONSHIP OF THE PARTIES/INDEMNIFICATION.
A. INDEPENDENT CONTRACTORS.
You acknowledge and agree that, under this Agreement, you are and will be an
independent contractor of ours. No employee of yours will be deemed to be an employee
of ours for any purpose, most particularly with respect to any mandated or other insurance
coverage, tax, or contributions, or requirements pertaining to withholdings, levied or fixed
by any city, state, or federal governmental agency. Nothing in this Agreement will be
construed so as to create a partnership, joint venture, or agency. You do not have any
power to obligate us for any expenses, liabilities, or other obligations, other than as is
specifically provided for in this Agreement. We will not have the power to hire or fire your
employees and, except as expressly provided in this Agreement, we may not control or
have access to your funds or expenditures, or in any other way exercise dominion or
control over the Franchised Business.
You promise to identify yourself conspicuously in all dealings with customers,
suppliers, public officials, the Franchised Business’s employees, and others, and in the
manner we prescribe, as the owner of the Franchised Business under a Franchise that we
have awarded and to place notices of independent ownership on the forms, business
vehicles, stationery, and advertising, and other materials we require you to use from time
to time.
April 2006 90
B. NO LIABILITY FOR ACTS OF OTHER PARTY.
Neither you nor we will make any express or implied agreements, warranties,
guarantees, or representations or incur any debt in the name of or on behalf of the other
party, or represent that the relationship between you and us is other than that of franchisor
and Franchise Owner. We do not assume any liability, and will not be deemed liable for
any agreements, representations, or warranties made by you which are not expressly
authorized under this Agreement, for any damages to any person or property which
directly or indirectly arise from or relate to the operation of the Franchised Business
franchised by this Agreement.
C. INDEMNIFICATION.
You promise to protect, defend, and indemnify us, and all of our past, present, and
future shareholders, direct and indirect parent companies, subsidiaries, affiliates, officers,
directors, employees, attorneys, and designees (the "Indemnified Parties"), and hold them
harmless from and against any and all costs and expenses, including attorneys’ fees, court
costs, losses, liabilities, damages, claims and demands of every kind or nature on account
of any actual or alleged loss, injury, or damage to any person, firm, or corporation, or to
any property arising out of, or in connection with, your operation of the Franchised
Business. We agree to provide you with reasonable notice of and cooperate with you in
connection with any claims, for which we will seek indemnification.
Notwithstanding the above-stated indemnification, regarding any third party claims
and/or liabilities we agree to waive and release the Managing Owner(s) from personal
responsibility for these indemnifications and we will look for recovery only from the
Franchisee. Provided however, at the time of any event giving rise to an indemnification,
if the insurance coverages required in Section 7.C are not maintained and/or we are not
included as additional named insureds, or for any other reason beyond our control we are
not covered by the insurance, then this waiver and release is null and void, and the
personal indemnifications set forth above remain in full force and effect.
Under no circumstances will we, or any other Indemnified Party, be required to
seek recovery from any insurer or other third party, in order to maintain and recover fully a
claim against you. You agree that a failure to pursue recovery against others, will in no
way reduce or alter the amounts we or another Indemnified Party may recover from you.
15. ENFORCEMENT.
A. SEVERABILITY.
Nothing contained in this Agreement will be construed as requiring the commission
of any act contrary to law. Whenever there is any conflict between any provision of this
Agreement, or the Manuals, and any present or future statute, law, ordinance, or regulation
contrary to which the parties have no legal right to contract, the latter will prevail, but in
such event the provisions of this Agreement, or the Manuals thus affected, will be curtailed
and limited only to the extent necessary to bring them within the requirements of the law.
In the event that any part, article, paragraph, sentence, or clause of this Agreement, or the
Manuals, will be held to be indefinite, invalid, or otherwise unenforceable, the indefinite,
invalid, or unenforceable provision will be deemed deleted, and the remaining part of this
Agreement will continue in full force and effect.
April 2006 91
If any covenant in this Agreement which restricts competitive activity is deemed
unenforceable by virtue of its scope in terms of area, business activity prohibited, and/or
length of time, but would be enforceable by reducing any part or all of the covenant, you
and we agree that the covenant will be enforced to the fullest extent permissible under the
laws and public policies applied in the jurisdiction whose law is applicable to the validity
of the covenant.
If any applicable and binding law or rule of any jurisdiction requires a greater prior
notice of termination, or refusal to renew, than this Agreement, the prior notice or other
action required by such law or rule will be substituted for the notice requirements of this
Agreement. Such modification to this Agreement will be effective only in such jurisdiction
and this Agreement will otherwise be enforced as originally made and entered into in all
other jurisdictions.
B. WAIVER OF OBLIGATIONS.
Either of us may, by written notice, unilaterally waive or reduce any obligation or
restriction of the other party under this Agreement. The waiver or reduction may be
revoked at any time, for any reason, on 10 days notice.
C. FEES AND EXPENSES.
Should either we or you commence any action or proceeding for the purpose of
enforcing, or preventing, the breach of any provision of this Agreement, whether by
arbitration, judicial or quasi-judicial action or otherwise, or for damages for any alleged
breach of any provision, or for a declaration of such party’s rights or obligations under this
Agreement, then the prevailing party will be reimbursed by the losing party for all costs
and expenses incurred in connection with such action, including, but not limited to,
reasonable attorneys’ and experts’ fees for the services rendered to such prevailing party.
All sums which are due but unpaid to either party will bear interest from the date due at the
highest rate applicable by law.
D. YOU MAY NOT WITHHOLD PAYMENT TO US.
You promise to not withhold payment of any amount due to us on the grounds of
our alleged nonperformance or for any other reason. You agree that all claims may, if not
otherwise resolved, be submitted to arbitration as provided in Paragraph F of this Section.
E. RIGHTS OF PARTIES ARE CUMULATIVE.
Your and our rights are cumulative and no exercise or enforcement by either of us
of any right or remedy in this Agreement will preclude the exercise or enforcement by that
party of any other right of remedy to which it is entitled by law.
F. ARBITRATION.
Except for any controversy or claim relating to the improper or unauthorized use or
ownership of the Marks, the breach of non-competition covenants, or the disclosure or
improper or unauthorized use of confidential or proprietary information by you, all
controversies, disputes, or claims between us and our shareholders, officers, directors,
agents, and employees, and you, arising out of or related to:
1. this Agreement or any other agreement between you and us or any
provision of any these agreements;
April 2006 92
2. our relationship with you;
3. the validity of this Agreement or any other agreement between you and us
or any provision of any of those agreements;
4. any System Standard relating to the establishment or operation of the
Franchised Business;
will be submitted for final and binding arbitration, on demand of either party, to the office
of the American Arbitration Association closest to our then existing principal business
address. The arbitration proceedings will be conducted at that American Arbitration
Association office and, except as otherwise provided in this Agreement, will be heard by
an arbitrator, chosen by you and us, but if we cannot agree upon an arbitrator, then we
shall each select one arbitrator, and the two arbitrators shall select a third arbitrator, this
third arbitrator will alone hear the dispute, in accordance with the then current commercial
arbitration rules of the American Arbitration Association. All matters relating to arbitration
will be governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) and not by any state
arbitration law.
At least five business days prior to the arbitration hearing, we will each provide our
last best offer to resolve the dispute to one another, as well as to the arbitrator.
Notwithstanding any other provision set forth is this section or elsewhere in the
Agreement, it is agreed and understood the arbitrator shall only have the right to select one
or the other of these last best offers as his/her final decision. The arbitrator may not under
any circumstances reach any other determination. The party whose last best offer is not
selected by the arbitrator shall pay the costs and expenses of the arbitrator and of the other
party, including the other party’s attorney fees. So long as it is set forth in a party’s last
best offer to resolve the dispute, the arbitrator shall have the right to award specific
performance and/or injunctive relief. The arbitrator will not have the right to declare any
mark generic or otherwise invalid or to award exemplary or punitive damages.
The award and decision of the arbitrators will be conclusive and binding upon all
parties hereto, and judgment upon the award may be entered in any court of competent
jurisdiction.
We and you promise to be bound by the provisions of any limitation on the period
of time in which claims must be brought under applicable law or this Agreement,
whichever expires earlier. We and you further promise that, in connection with any
arbitration proceeding, each must submit or file any claim which would constitute a
compulsory counterclaim (as defined by Rule 13 of the Federal Rules of Civil Procedure)
within the same proceeding as the claim to which it relates. Any claim which is not
submitted or filed as described above will be forever barred.
We and you agree that arbitration will be conducted on an individual, not a class-
wide, basis, and that an arbitration proceeding between us and our shareholders, officers,
directors, agents, employees, and you may not be consolidated with any other arbitration
proceeding between us and any other person, corporation, or partnership.
Notwithstanding anything to the contrary contained in this Paragraph, we and you
each have the right in a proper case to seek temporary restraining orders and temporary or
preliminary injunctive relief from a court of competent jurisdiction, provided, however,
April 2006 93
that we and you must contemporaneously submit our dispute for arbitration on the merits
as provided in this Section.
The provisions of this Paragraph are intended to benefit and bind certain third party
non-signatories and will continue in full force and effect subsequent to, and
notwithstanding, the expiration or termination of this Agreement
G. JURISDICTION.
Subject to Section 15.F., you agree that all actions arising under this Agreement, or
otherwise, as a result of the relationship between you and us shall be commenced in the
state, and in the state or federal court of general jurisdiction, closest to where our principal
business address then is located, and you irrevocably submit to the jurisdiction of such
courts and waive any objection you may have to either the jurisdiction of or venue in such
courts. Notwithstanding the foregoing, you agree that we may enforce this Agreement in
the courts of the state or states in which you are domiciled or the Franchised Business is
located.
H. CHOICE OF LAW.
All matters relating to arbitration will be governed by the Federal Mediation Act (9
U.S.C.δδ 1 ET SEQ.). Except to the extent governed by the Federal Mediation Act as
required hereby, the United States Trademark Act of 1946 (Lanham Act, 15 U.S.C.
Sections 1051 ET SEQ.) or Federal Law, this Agreement, the Franchise and all claims
arising from the relationship between us and you will be governed by the laws of the state
where our principal business address is located.
I. WAIVER OF PUNITIVE DAMAGES AND JURY TRIAL.
Except for the mutual indemnification obligations under Section 14.C. and claims
we bring against you for your unauthorized use of the Marks or unauthorized use or
disclosure of any confidential information, we and you waive, to the fullest extent
permitted by law, any right to or claim for any punitive or exemplary damages against the
other and agree that, in the event of a dispute between us, the party making a claim will be
limited to equitable relief and to recovery of any actual damages it sustains.
We and you irrevocably waive trial by jury in any action, proceeding, or
counterclaim, whether at law or in equity, brought by either of us.
J. BINDING EFFECT.
This Agreement is binding us and you and will inure to the benefit of the parties
hereto and their respective executors, administrators, heirs, assigns, and successors in
interest and may not be modified, except by a written agreement signed by you and us.
K. LIMITATIONS OF CLAIMS.
Except for claims arising from your non-payment or underpayment of amounts you
owe us under this Agreement, any and all claims arising out of or relating to this
Agreement or our relationship with you will be barred unless a judicial proceeding is
commenced within one year from the date on which the party asserting the claim knew or
should have known of the facts giving rise to the claim.
L. CONSTRUCTION.
April 2006 94
The introduction and exhibits are a part of this Agreement which, together with the
Manuals and our other written policies, constitute our and your entire agreement except as
provided below, and there are no other oral or written understandings or agreements
between us and you relating to the subject matter of this Agreement, except that you
acknowledge that we justifiably have relied on your representations made before the
execution of this Agreement. Except as contemplated by the arbitration provisions of
Section 15.F. nothing in this Agreement is intended, nor is deemed, to confer any rights or
remedies upon any person or legal entity not a party to this Agreement.
Except where this Agreement expressly obligates us reasonably to approve or not
unreasonably to withhold our approval of any of your actions or requests, we have the
absolute right to refuse any request you make or to withhold our approval of any of your
proposed initiated or effected actions that require our approval.
The headings of the sections and paragraphs in this Agreement are for convenience
only and do not define, limit, or construe the contents of such sections or paragraphs.
References in this Agreement to "we," "us," and "our," with respect to all of our
rights and all of your obligations to us under this Agreement, will be deemed to include
any of our affiliates with whom you deal. The term "affiliate," as used in this Agreement
with respect to you or us, means any person or entity directly or indirectly owned or
controlled by, under common control with, or owning or controlling you or us. For
purposes of this definition, "control" means the power to direct or cause the direction of
management and policies.
If two or more persons are the Franchise Owner under this Agreement, their
obligation and liability to us will be joint and several.
This Agreement may be signed in multiple copies, each of which will be deemed an
original.
M. COMPLIANCE WITH OTHER LAWS
You must comply with all national, state, and local laws and regulations that apply.
You should investigate these laws.
16. NOTICES AND PAYMENTS.
Any notice, report, payment, or other communication which is required to be
delivered by the provisions of this Agreement, will be in writing and will be deemed to be
delivered:
1. at the time of hand delivery;
2. at the time delivered via computer transmission and, in the case of Royalty
and National Marketing Fund contributions, at the time we actually debit
your account;
3. one business day after transmission by telecopy, facsimile, or other
electronic system;
4. one business day after being placed in the hands of a commercial courier
service for next business day delivery;
5. 5 business days after placement in the United States Mail by Registered or
Certified Mail, Return Receipt Requested, postage prepaid.
April 2006 95
All communications are to be addressed to the party to be notified at its most
current principal business address. Both you and we agree to immediately notify the other
of any change in address. Any required payment or report that we do not actually receive
during regular business hours on the date due will be deemed delinquent.
17. YOUR AFFIRMATIONS.
In awarding this Franchise, we are relying upon your statements, as affirmed by
your initials to the left of each statement, that:
___ ___ As the Managing Owners, you intend and agree to devote your best
efforts to the development and management of your Franchised Business. At least one
Managing Owner will operate the Franchised Business on a full-time basis.
___ ___ We have not made, nor have you relied, on any representation as to
the past or future sales, volume or potential profitability, earnings or income of the
Franchised Business, or any other MOLLY MAID franchised business, other than the
information provided in our Offering Circular.
___ ___ You have had the opportunity, and have been encouraged by us, to
independently investigate and analyze both the MOLLY MAID franchise opportunity and
the terms and provisions of this Agreement by contacting any and all of our Franchise
Owners and by utilizing the services of attorneys, accountants, or other advisors as you
deem to be necessary.
___ ___ You are not relying on any representation or statement that we have
made regarding the anticipated income, earnings and growth of Molly Maid, Inc., the
MOLLY MAID franchise system, or the viability of the MOLLY MAID franchise
opportunity.
___ ___ That, like any other business, the nature of the business conducted
by MOLLY MAID franchised businesses may, and probably will, evolve over time.
___ ___ That your abilities and efforts are vital to the success of the
Franchised Business.
___ ___ That continually securing new customers is necessary to the
Franchised Business and requires you to make consistent and repeated marketing and
advertising efforts through a variety of mediums.
___ ___ We have certain rights reserved to us to own and operate MOLLY
MAID businesses, to franchise others to operate MOLLY MAID businesses, and to
otherwise use the System, Marks, know-how, techniques, and procedures, including
(without limitation) those expressly set forth in Section 1.D. of this Agreement.
___ ___ As expressly set forth in Section 15, certain disputes, controversies,
or claims between us will be submitted to Arbitration and we both waive rights to, or
claims for, any punitive or exemplary damages either of us may have against the other.
___ ___ We may sell our assets, Marks, or the System outright to a third
party; may go public; may engage in a private placement of some or all of our securities;
may merge, acquire other corporations, or be acquired by another corporation; may
undertake a re-financing, re-capitalization, leveraged buyout or other economic or
April 2006 96
financial restructuring; with regard to any or all of the above sales, assignments, and
dispositions, you expressly and specifically waive any claims, demands, or damages
arising from or related to the loss of said Marks (or any variations of them) and/or the loss
of association with or identification of Molly Maid, Inc. as the franchisor of this
Agreement.
___ ___ The covenants not to compete set forth in this Agreement are fair
and reasonable, and will not impose any undue hardship on you, since you have other
considerable skills, experience, and education which will afford you the opportunity to
derive income from other endeavors.
___ ___ All information that you have set forth in any and all applications,
financial statements, and submissions to us is true, complete, and accurate in all respects,
and you expressly acknowledge that we are relying upon the truthfulness, completeness,
and accuracy of this information.
IN WITNESS WHEREOF, the parties hereto have signed and delivered this
Agreement on the date stated on the first page hereof.
MOLLY MAID, INC., a Michigan corporation
By:_______________________________________ Date:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 97
EXHIBIT A
TO THE FRANCHISE AGREEMENT
BETWEEN
MOLLY MAID, INC. AND
«Legal_Name»
DATED __________________________, 200__
TERRITORY
The “Territory” referred to in Section 1 of the Franchise Agreement will be defined
as follows:
2000 U. S. Census Bureau Census Tract
County of «County», State of «state1» («state_code»-«county_code»)
«t1» «t2» «t3» «t4» «t5»
«t6» «t7» «t8» «t9» «t10»
«t11» «t12» «t13» «t14» «t15»
«t16» «t17» «t18» «t19» «t20»
«t21» «t22» «t23» «t24» «t25»
«t26» «t27»
If any of the Census Tracts identified in the Territory, are defined by political
boundaries such as counties, city, etc., the boundaries will be considered fixed as of the
date of this Agreement and will not change for the purpose of this Agreement,
notwithstanding a political reorganization or change to the boundaries or regions. All street
boundaries will be deemed to end at the street center line unless otherwise specified above.
MOLLY MAID, INC., a Michigan corporation
By:_______________________________________ Date:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
April 2006 98
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 99
EXHIBIT B
TO THE FRANCHISE AGREEMENT
BETWEEN
MOLLY MAID, INC. AND
«Legal_Name»
DATED __________________________, 200__
INITIAL PACKAGE
Quantity Item
$1,000
Convention Allowance (offsets expenses associated with your
attendance at the first annual convention that is scheduled following
your completion of Initial Training)
Office Supplies
500 #10 Envelopes
1000 MOLLY MAID Toilet Paper Stickers
5 MOLLY MAID Memo Pads
500 Business Cards
25 Thank You Notes with Envelopes
500 Personalized Letterhead
1 5-In-1 Labor Law Poster
1 Mission Statement Poster
Accounting and Record Keeping Supplies
1 QuickBooks Accounting Software Package
500 Computer Checks formatted for QuickBooks
250 Double Window Envelopes
200 Deposit Slips
Sales/Marketing Supplies: (Actual marketing material are ordered
separately through our approved national suppliers)
2 Telephone Dialogue Books
2 Telephone Dialogue Book Refills
50 Sales Lead Tracking Forms
250 Leave Behind Brochures
3 Marketing/Service Vehicles Decals
Customer Supplies:
500 Estimate Sheets
100 Quality Assurance Evaluation
1 Estimate/Presentation Binder with Materials
2 Cash Receipt Books
25 Gift Certificates and Envelopes
50 Invoice Statements
April 2006 100
Quantity Item
Employee Supplies:
200 Employee Applications -Spanish
200 Employee Applications -English
10 HSP Recruitment Posters w/holder--Spanish
10 HSP Recruitment Posters w/holder--English
200 Employee Recruitment Door hangers--Spanish
1 Route Manager Binder
1 Driving Safety Video - English
1 Driving Safety Video - Spanish
Cleaning Equipment
1 Sanitaire Vacuum and Attachments
1 Hoover PortaPower Vacuum and Attachments
1 Disposable Bag Adaptor Kit (Hoover)
6 Disposable Bags (Hoover) (5 per pack)
1 Mop System
1 Plastic Bucket (Double-Sided)
6 Rinse Cups
10 Bucket Stickers
5 Sponges
1 High Duster
1 Wooley Duster
1 Toilet Brush
1 Grout Brush
Cleaning Supplies:
1 Ecolab Chemical Dispenser System*
16 Plastic Dispenser Bottles
16 Plastic Triggers
Material Data Safety Sheets for Oasis Chemical (1)
Oasis Wall Rack (2)
Oasis All Purpose Cleaner (1)
Oasis Bathroom Cleaner (1)
Oasis Glass Cleaner (1)
Oasis Deodorizer (1)
150 Cleaning Clothes – Cotton
50 Glass Cleaning Clothes – Polyester/Polyamide
2 Safety Goggles
4 Safety Work Gloves
2 First Aid Kit
Uniforms:
April 2006 101
Quantity Item
5 MOLLY MAID Pink Owner Shirts
6 MOLLY MAID Employee Uniform Shirts
5 MOLLY MAID Aprons
2 MOLLY MAID Owner Name Tags
Manuals: All Manuals are the property of
Molly Maid, Inc., on loan to Franchise Owner
1 Operating Manual
1 Cleaning/Safety Manual—English
1 Cleaning/Safety Manual—Spanish
1 Employee Training Manual
1 Personnel Manual
1 Marketing Manual
1 Right Start Manual
1 QuickBooks Guide
1 Customer Care Manual
1 Cleaning Training DVD—English/Spanish
1 Route Manager Training Video - Spanish
1 Route Manager Training Video - English
1 Personnel Training Video
Technology:
1 Customer Care License and Software
1 Personal Computer (meeting our specifications)
1 Printer/Fax/Copier/Scanner
1 Uninterruptible Power Supply
1 Microsoft Map Point Software & License
1 Instructional Tutorial
April 2006 102
April 2006 103
EXHIBIT C
TO THE FRANCHISE AGREEMENT
BETWEEN
MOLLY MAID, INC. AND
«Legal_Name»
DATED __________________________, 200__
CUSTOMER CARE LICENSE AGREEMENT
Molly Maid, Inc., a Michigan corporation, having its principal office at 3948
Ranchero Drive, Ann Arbor, Michigan 48108 ("MMI"), grants a renewable license
("License") to «Legal_Name» with offices at «Address» ("Licensee"), upon the terms set
forth in this Agreement and subject to all the terms of a Franchise Agreement signed
concurrently with this Exhibit between MMI and Licensee.
Licensee shall, during the term of this Agreement and upon the start of their
MOLLY MAID franchised business, pay MMI a weekly license fee. The amount of this
fee may change from time to time, at the discretion of MMI. Failure to make any payment
shall result in the immediate termination of this License.
TERMS AND CONDITIONS
1. License Grant: MMI grants to Licensee a renewable License to use the
MMI Customer Care system ("Product"), and all subsequent upgrades, on
Licensee's computer. This License does not extend to other parties, even if
they use the same computer. MMI reserves the right to issue new modules,
which may be separately licensed.
2. Title: Title to the Product shall remain with MMI.
3. Term: This License is a quarterly license. It shall automatically renew each
quarter and shall remain in effect throughout the term of the Franchise
Agreement between MMI and Licensee.
4. Copies and Listings: The Licensee shall not copy or reverse-engineer the
Product in whole or in part, nor shall it permit other parties to do so.
5. Protection of Product: Licensee agrees not to make available to any party
the Product or any of its parts. Licensee agrees to take appropriate action
with its employees and any other parties to obtain assurances of non-
disclosure consistent with this Agreement.
Licensee recognizes that the Product is MMI copyrighted property,
represents a large investment of human and financial resources by MMI, is
a trade secret of MMI, and is confidential information. Licensee agrees to
keep the Product, and all related materials, confidential. Licensee will use
its best efforts, including any reasonable security precautions as MMI may
request, to insure that the proprietary rights of MMI are preserved to the
fullest extent possible under the law. In addition to the right to terminate
this Agreement, MMI shall be entitled to seek appropriate injunctive relief
April 2006 104
if there is any violation of the confidentiality of its copyrighted materials,
and to bring an action at law where appropriate.
6. Assignment and Sub-Licensing: This License shall not be assigned or sub-
licensed by Licensee, except with the prior, specific written consent of
MMI.
7. Warranty: MMI warrants that the Product, when delivered to Licensee,
shall be free from material defects and shall conform to the program
documentation. Licensee acknowledges that the Product is of such
complexity that it may have certain defects when delivered. Licensee agrees
that the sole liability of MMI shall be to correct program errors in the
Product, and not to correct problems due to the hardware upon which the
Product is operated, interaction with other non-standard software, or
incorrect handling or employment of the Product by Licensee. All
warranties extend only to the Licensee.
THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER
WARRANTIES, STATUTORY OR OTHERWISE, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
8. Limitation of Liability; Limitation of Actions: MMI SHALL NOT BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS
FROM ANY CAUSE ARISING OUT OF OR IN ANY WAY
CONNECTED WITH THE PRODUCT, NOR FOR ANY CLAIM OR
DEMAND BY OR AGAINST LICENSEE. No action arising out of the
transactions under this Agreement may be brought by either party more
than one year after the cause of action has occurred. Additionally, any cause
of action for improper use, transfer, sub-licensing, or disclosure of the
Product or materials may be brought within one year of the date when MMI
shall have actual knowledge thereof. If MMI must institute suit to enforce
the terms and conditions of this Agreement, Licensee shall pay reasonable
attorneys fees and costs incurred by MMI.
9. Termination by MMI: The parties agree that any of the following events
shall be considered to be a default under the terms of this Agreement, shall
entitle MMI to terminate this Agreement, and shall authorize MMI to
immediately terminate Licensee's access to the Product:
a. Failure to maintain the Franchise Agreement between MMI and
Licensee in good standing;
b. Failure to make payments of any kind to MMI in full or on time;
c. Failure to comply with any covenants or agreements herein;
d. Licensee's disposing of, licensing, or transferring the Product, other
than strictly in accordance with the terms of this Agreement.
April 2006 105
e. Upon termination of this Agreement, Licensee shall immediately
deliver to MMI all Products, and copies of Products, and related
materials in its possession, and shall not maintain any copies of any
these materials, in whole or part, for itself..
Miscellaneous: If any part of this Agreement shall be found to be unenforceable, these
findings shall not invalidate the other parts of this Agreement. This Agreement expresses
the entire understanding of the parties with respect to the subject matter herein, all
promises, undertakings, representations, agreements and arrangements with reference to
the subject matter of this Agreement. This Agreement shall be construed in accordance
with the laws of the State of Michigan, and shall be deemed to have been made in the State
of Michigan. This Agreement may not be modified, except by a written agreement signed
by MMI and Licensee.
MOLLY MAID, INC., a Michigan corporation
By:_______________________________________ Date:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 106
April 2006 107
EXHIBIT D
TO THE FRANCHISE AGREEMENT
BETWEEN
MOLLY MAID, INC. AND
«Legal_Name»
DATED __________________________, 200__
TELEPHONE LISTING AGREEMENT
In accordance with the terms of the Franchise Agreement between «Legal_Nam
("Franchise Owner") and Molly Maid, Inc. ("MOLLY MAID"), a Michigan corporation,
signed concurrently with this Assignment, under which MOLLY MAID granted Franchise
Owner the right to own and operate a franchised business (the "Franchised Business"),
Franchise Owner, for value received, hereby assigns to MOLLY MAID all of Franchise
Owner's right, title, and interest in and to those certain telephone numbers and regular,
classified, or other telephone directory listings (collectively, the "Telephone Numbers and
Listings") associated with the MOLLY MAID trade and service marks and used from time
to time in connection with the operation of the Franchised Business. This assignment is for
collateral purposes only and, except as specified herein, MOLLY MAID will have no
liability or obligation of any kind whatsoever arising from or in connection with this
Assignment unless MOLLY MAID will notify the telephone company and all listing
agencies (collectively, the "Telephone Company") pursuant to the terms hereof to
effectuate the assignment.
Upon termination or expiration of the Franchise Agreement (without renewal or
extension), MOLLY MAID will have the right and is hereby empowered to effectuate the
assignment of the Telephone Numbers and Listings, and, if this occurs, Franchise Owner
will have no further right, title, or interest in the Telephone Numbers and Listings and will
remain liable to the Telephone Company for all past due fees owing to the Telephone
Company on or before the effective date of the assignment hereunder.
Franchise Owner agrees and acknowledges that as between MOLLY MAID and
Franchise Owner, upon termination or expiration of the Franchise Agreement, MOLLY
MAID will have the sole right to and interest in the Telephone Numbers and Listings, and
Franchise Owner appoints MOLLY MAID as Franchise Owner's true and lawful attorney-
in-fact to direct the Telephone Company to assign same to MOLLY MAID, and sign the
documents and take actions as may be necessary to effectuate the assignment. Upon this
event, Franchise Owner will immediately notify the Telephone Company to assign the
Telephone Numbers and Listings to MOLLY MAID. If Franchise Owner fails to promptly
direct the Telephone Company to assign the Telephone Numbers and Listings to MOLLY
MAID, MOLLY MAID will direct the Telephone Company to effectuate the assignment,
contemplated hereunder, to MOLLY MAID. The parties agree that the Telephone
Company may accept written direction from MOLLY MAID, or this Assignment, as
conclusive proof of MOLLY MAID's exclusive rights in and to the Telephone Numbers
and Listings upon the termination or expiration of the Franchise Agreement. The parties
further agree that if the Telephone Company requires that the parties sign the Telephone
April 2006 108
Company's assignment forms or other documentation at the time of termination or
expiration, MOLLY MAID's execution of these forms or documentation will effectuate
Franchise Owner's consent and agreement to the assignment. The parties agree that at
anytime after the date hereof, they will perform such acts and sign and deliver the
documents as may be necessary to assist in or accomplish the assignment described herein
upon termination or expiration of the Franchise Agreement.
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
ASSIGNEE
MOLLY MAID, INC., a Michigan corporation
By:_______________________________________ Date:
Kristi Mailloux
Its: Executive Vice President of Operations
April 2006 109
DISCLOSURE ACKNOWLEDGMENT STATEMENT
(To be completed by each signator to the Franchise Agreement)
Through the use of this document, we desire to ascertain that you, «Legal_Name»,
understand and comprehend that the purchase of a MOLLY MAID franchise is a business
decision, complete with its associated risks, and that it is the policy of Molly Maid, Inc.
to verify that you are not relying upon any oral statement, representations, promises, or
assurances during the negotiations for the purchase of the franchise which have not been
authorized by Molly Maid, Inc.
1. I recognize and understand that business risks, which exist in connection with the
purchase of any business, make the success or failure of the franchise subject to many
variables, including my skills and abilities, the hours I work, the competition, interest
rates, the economy, inflation, business location, operation costs, lease terms, and
costs and the market place. I hereby acknowledge my willingness to undertake these
risks.
2. I acknowledge receipt of the Molly Maid, Inc. Uniform Franchise Offering Circular
and Exhibits. I acknowledge that I have had the opportunity to personally and
carefully review these documents. Furthermore, I have been advised to seek
professional assistance, to have professionals review the documents, and to consult
with other franchise owners regarding the risks associated with the purchase of the
franchise.
3. I agree and state that the decision to enter into this business risk is in no manner
predicated upon any oral representations, assurances, warranties, guarantees, or
promised made by Molly Maid, Inc. or any of its officers, employees, or agents
(including any franchise broker) as to the likelihood of success of the franchise. I
further acknowledge that I have not received any information from Molly Maid, Inc.
or any of its officers, employees, or agents (including any franchise brokers)
concerning actual, average, projected, or forecasted franchise sales, profits, or
earnings, other than that which is contained in Item 19 of the Uniform Franchise
Offering Circular. If I believe that I have received any information concerning actual,
average, projected, or forecasted franchise sales, profits, or earnings, I will describe
them in the space below. If no information concerning actual, average, projected, or
forecasted franchise sales, profits, or earnings, other than those contained in Item 19,
have been received, please write “None.”
Date:
«Name1»
Date:
«Name2»
April 2006 110
April 2006 111
EXHIBIT C
1
AND C
2:
FRANCHISE LISTS
Exhibit C1
Franchise List as of December 31, 2005
April 2006 112
April 2006 113
MOLLY MAID Franchisee List Page 1
Plyler, Debra and Ivan Axcell, Kathy (Long Beach/South Bay)
MOLLY MAID of Birmingham MOLLY MAID of Long Beach/South Bay
2941 Allison-Bonnett Memorial Drive 18220 S. Broadway St. Suite A
Hueytown, AL 35023 Gardena, CA 90248
Business: 205-744-6664 Business: 562-439-6243
Nash, Rebecca and Pedro Silva Axcell, Kathy (Newport Beach/Tustin)
MOLLY MAID of Western Pulaski County MOLLY MAID of Newport Beach/Tustin
7527 Counts Massie Rd. 18220 South Broadway Street Ste A
Maumelle, AR 72113 Gardena, CA 90248
Business: 501-758-9996 Business: 877-793-2532
Dodge, Mike Barone, Deborah
MOLLY MAID of N. Scottsdale & Ahwatukee MOLLY MAID of Southern Sonoma County
7109 E. McDowell Rd 1320 Industrial Ave.
Scottsdale, AZ 85257 Petaluma, CA 94952
Business: 480-970-1972 Business: 707-769-0770
Johnson, Jay, Adelaida, and Jeffrey Belardi, Pat
MOLLY MAID of West Glendale/Avondale MOLLY MAID of Marin
5540 W. Glendale Ave #C102 424 Irwin St. Suite A
Glendale, AZ 85301 San Rafael, CA 94901
Business: 623-934-7037 Business:
415-454-3600
Paetz, Mark Bilham, Anthony and Alexandra
MOLLY MAID of Gilbert MOLLY MAID of Conejo Valley
1017 S. Gilbert Road, Suite 101 28914 Roadside Dr., Store #7
Mesa, AZ 85204 Agoura Hills, CA 91301
Business: 480-775-1400 Business: 818-707-0113
Rauhoff, Lance and Susan Bitters, Gary and Stephanie
MOLLY MAID of East Phoenix and Paradise MOLLY MAID of Rancho Bernardo
PO Box 97759 16980 Via Tazon, Suite 390
Phoenix, AZ 85060 San Diego, CA 92127
Business: 602-957-6243 Business: 858-673-8111
Strickland, Cynthia Borba, LeRoy and Ginger
MOLLY MAID of N. Glendale/Peoria MOLLY MAID of Central Stanislaus County
10642 N. 51st Avenue 4813 Enterprise Way, Unit F
Glendale, AZ 85304 Modesto, CA 95356
Business: 623-487-9245 Business: 209-545-4044
Allard, John and Lisa Bruscino, Joseph and Laura
MOLLY MAID of Placer County MOLLY MAID of the High Desert
4235 Pacific St., Ste. E. 16044 Bear Valley Road, Suite 3
Rocklin, CA 95677 Victorville, CA 92395
Business: 916-652-9722 Business: 760-241-4554
December 31, 2005
April 2006 114
MOLLY MAID Franchisee List Page 2
Bullard, Dianne Faggioli, Anthony
MOLLY MAID of the West Valley MOLLY MAID of Burbank
22122 Ventura Blvd. 356 E. Olive Avenue, Suite 104
Woodland Hills, CA 91364 Burbank, CA. 91502
Business: 818-716-5568 Business: 818-972-2745
Chaput, Steve Gootgeld, Michael and Lorraine
MOLLY MAID of La Verne MOLLY MAID of San Marcos
1025 Sentinel, Suite 103 839 W. San Marcos Blvd.
La Verne, CA 91750 San Marcos, CA 92069
Business: 909-596-9994 Business: 760-736-0007
Chaput, Steve (Huntington Beach) Hampton, David and Elizabeth
Molly Maid MOLLY MAID of S. San Jose/Los Gatos
1025 Sentinel, Suite 103 4606 Meridian Ave., Suite J
LaVerne, CA 91750 San Jose, CA 95124
Business: 909-596-9994 Business: 408-445-0448
Cole, Shelley and Kerry Harris, Mike
MOLLY MAID of Southern Riverside/Norco & MOLLY MAID of Yorba Linda
11731 Sterling Ave. Unit M 1533 Sierra Bonita
Riverside, CA 92503 Placentia, CA 92870
Business: 951-688-3300 Business:
714-993-5530
Crockett, Robert Johnson, Lisa
MOLLY MAID Folsom Lake Molly Maid of Playa Vista
9198 Greenback Lane Ste #102 9469 Jefferson Blvd. Suite #107
Orangevale, CA 95662-4770 Culver City, CA 90232
Business: 916-987-7400 Business: 323-295-2676
Cruz, Martha Kaanehe, Brian and Rachael
MOLLY MAID of San Mateo MOLLY MAID of Del Mar
715 El Camino Real, Suite 204 11211 Sorrento Valley Road, Suite H
San Bruno, CA 94066 San Diego, CA 92121
Business: 650-837-9588 Business: 858-535-9500
Davis, Angela and Gloria Kallman, Jeffrey and Lewis, Judith
MOLLY MAID of SE San Joaquin County MOLLY MAID of Cupertino/Saratoga
125 D'Arcy Pkwy 1275 S. Winchester Blvd., Suite C
Lathrop, CA 95330 San Jose, CA 95128
Business: 209-858-5506 Business: 408-261-1415
Davis, Robert and Thomas Rudolph Massoumi, Ashena
MOLLY MAID of Coachella Valley MOLLY MAID of Palo Alto Menlo Park
68-703 Perez Rd. Ste. A-10 1931 Old Middlefield Way, Suite 220
Cathedral City, CA 92234 Mountain View, CA 94040
Business: 760-770-4884 Business: 650-965-1105
December 31, 2005
April 2006 115
MOLLY MAID Franchisee List Page 3
Medina, Marton and Joelle Schatan, Steve and Connie (Temecula)
MOLLY MAID of W. San Gabriel Valley MOLLY MAID of Temecula Valley
185 N. Hill Ave. 27911 Jefferson Avenue #102
Pasadena, CA 91106 Temecula, CA 92592
Business: 626-229-9090 Business: 951-676-7800
Melton, Mark and Holly Schatan, Steve and Connie (Irvine)
MOLLY MAID of Santa Barbara/Ventura MOLLY MAID of Irvine
6430 Via Real, Suite #3 43850 Rendova Place
Carpinteria, CA 93013-2914 Temecula, CA
Business: 805-684-7328 Business: 949-367-8000
Nabhani, Samer Schmelter, Karen and Richard
MOLLY MAID of the Tri-Valley Area MOLLY MAID of East & South County
1233 Quarry Lane Suite 110 2946 Jamacha Rd. Suite B-1
Pleasanton, CA 94566 El Cajon, CA 92019
Business: 925-485-9497 Business: 619-660-7900
Oswell, Vivian & Tracy and Leavitt, Larry & Schneider, Craig
MOLLY MAID of Antelope Valley MOLLY MAID of Fresno
38434 9th Street East, Suite I 2310 E. Gettysburg St
Palmdale, CA 93550 Fresno, CA 93726
Business: 661-265-7768 Business:
559-225-4387
Perry, Steven Smith, John
MOLLY MAID of East Santa Rosa MOLLY MAID of Santa Clarita
806 Sonoma Ave, Unit B 18350 1/2 Soledad Canyon Rd.
Santa Rosa, CA 95404 Santa Clarita, CA 91387
Business: 707-543-5900 Business: 661-298-1800
Pollock, David and Linda Stahl, Diane
MOLLY MAID of Monterey County MOLLY MAID of Redlands
32 E. Alisal, Suite 203 23910 Alessandro Blvd., Suite C
Salinas, CA 93901 Moreno Valley, CA 92553
Business: 831-751-3000 Business: 951-653-1400
Saiki, Vince Sunnen, Gene
MOLLY MAID of Downtown Los Angeles MOLLY MAID of East Bay Hills
P.O. Box 15444 1471 Macarthur Blvd
Los Angeles, CA 90015 Oakland, CA 94602
Business: 213-745-9955 Business: 510-530-6076
Schatan, Steve and Connie Sunnen, Gene (Pleasant Hill)
MOLLY MAID of Mission Viejo MOLLY MAID of Pleasant Hill
26041 Cape Dr., Suite #134 1471 MacArthur Blvd
Laguna Niguel, CA 92677 Oakland, CA 94602
Business: 949-367-8000 Business: 925-939-6076
December 31, 2005
April 2006 116
MOLLY MAID Franchisee List Page 4
Theobald, Dwain and Lisa Middleton, Craig
MOLLY MAID of East Contra Costa County MOLLY MAID of Broomfield
2045 Main St. 9166 N. Huron Street
Oakley, CA 94561 Thornton, CO 80229
Business: 925-679-1300 Business: 720-540-6057
Dunlap, Carole and Michael Sirota, Elliot
MOLLY MAID of Southcentral Metro Denver MOLLY MAID of Manchester/Glastonbury
4400 S. Federal Blvd. Suite B 914 Main St., Suite 202
Englewood, CO 80110 E. Hartford, CT 06108
Business: 303-703-9784 Business: 860-528-4600
Dunlap, Kathleen Taylor, David
MOLLY MAID of Aurora MOLLY MAID of South Central Fairfield
11000 E.Yale Ave. Suite 40 25 Van Zant St. Unit 15-8, Suite 1
Aurora, CO 80014 Norwalk, CT 06855
Business: 303-745-7902 Business: 203-604-1144
Ehardt, Brenda and Steven Bass, Rose
MOLLY MAID of Colorado Springs West MOLLY MAID of Gainesville
401 E. Woodman Drive 5000 N. W. 34th Street, Suite 9
Colorado Springs, CO 80919 Gainesville, FL 32605
Business: 719-265-5650 Business:
352-378-7755
Idler, Gregory and Karen Braun, Melissa
MOLLY MAID of Arvada MOLLY MAID of Northeast Tampa
3489 W 72nd, #212 14452 Bruce B Downs Blvd., Ste. 112
Westminster, CO 80030 Tampa, FL 33613
Business: 303-428-1994 Business: 813-866-1002
Kadnuck, John and Robert Bullard, Charita
MOLLY MAID of Colorado Springs East MOLLY MAID of Leon County
2960 N. Academy Blvd. Suite 205 1400-3 Village Square Blvd. PMB 256
Colorado Springs, CO 80917 Tallahassee, FL 32312
Business: 719-638-7055 Business: 850-222-6243
Kadnuck, Rob and Kathy Cooper, Mark and Sandra
MOLLY MAID of Denver West MOLLY MAID of Sarasota
4325 Harlan St. Suite #2 2130 Reynolds Street
Wheat Ridge, CO 80033 Sarasota, FL 34231
Business: 303-422-6300 Business: 941-923-6459
Mason, Joseph and Mary DeMoss, Jeff
MOLLY MAID of Highlands Ranch/Castle MOLLY MAID of Ft. Myers
522 Kalamath St. 12811 Kenwood Lane, Suite 101
Denver, CO 80204 Ft. Myers, FL 33907
Business: 303-639-8500 Business: 239-418-0052
December 31, 2005
April 2006 117
MOLLY MAID Franchisee List Page 5
Ericsson, Lars and Lilian Pruden, Mary
MOLLY MAID of Manatee MOLLY MAID of St. Petersburg/Clearwater
1302 68th Avenue West 5030 78th Ave. N. #12
Bradenton, FL 34207 Pinellas Park, FL 33781
Business: 941-753-6243 Business: 727-541-4663
Ferguson, Margarett Rue, Thomas and Terri
Molly Maid of SE Jacksonville MOLLY MAID of Orange Park
2771-1 Monument Road 108-1 Kingsley Ave.
Jacksonville, FL 32225 Orange Park, FL 32073
Business: 904-685-5205 Business: 904-269-5505
Fernandez, Sandra and Cutolo, Gerard and Maria Speer, Sydney and Brian Genesky
Molly Maid of Northwest Tampa MOLLY MAID of Orlando
10033A North Dale Mabry Highway 607 N. Wymore Rd.
Tampa, FL 33618 Winter Park, FL 32789
Business: 813-962-5907 Business: 407-673-0001
Gorban, David and Monica Walls, Clarence and Anna
MOLLY MAID of East Broward Molly Maid of West Seminole
221 N. Federal Hwy. 995 N. State Road 434, Suite 506
Hallandale, FL 33009 Altamonte Springs, FL 32714
Business: 954-455-2691 Business:
407-774-6243
Hoffman, Steven and Martha Watkis, George and Kerry
MOLLY MAID of West Orange and South Lake MOLLY MAID of Weston and Davie
13330 W. Colonial Dr., Suite 130 5051 South State Rd. 7, Suite 512
Winter Garden, FL 34787 Davie, FL 33314
Business: 407-877-0184 Business: 954-327-2995
Lisner, Chuck Collins, Jeremiah
MOLLY MAID of Northwest Florida MOLLY MAID of Savannah
5603 Duvall P.O. Box 30612
Pensacola FL 32503 Savannah, GA 31410
Business: 850-477-2252 Business: 912-234-5921
Middleton, Harry and Allene Edwards, Joe L. and La Tanya
MOLLY MAID First Coast MOLLY MAID of West Atlanta
4478 US 1 North 3379 Hwy 5, Suite E
St. Augustine, FL 32095 Douglasville, GA 30135
Business: 904-825-1717 Business: 770-942-0300
Niemann, Michael and Doreen Flegle, Betty and Greg
MOLLY MAID of East Seminole MOLLY MAID of Cherokee County
262 E. State Road 436 6478 Putnam Ford Dr., Suite 110
Casselberry, FL 32707 Woodstock, GA 30189
Business: 407-339-7740 Business: 770-926-0036
December 31, 2005
April 2006 118
MOLLY MAID Franchisee List Page 6
Griffith, Louise Dillon, Robert and Tom Blank
MOLLY MAID of Henry County MOLLY MAID of SE Lake & NE Cook Counties
517 Country Club Drive 1421 Old Deerfield Rd
Stockbridge, GA 30281 Highland Park, IL 60035
Business: 770-507-4900 Business: 847-681-1800
Keith, John Giese, Raz
MOLLY MAID of Buckhead MOLLY MAID of Peoria
1874 Piedmont Rd. Suite 410-D 808 W. Pioneer Pkwy
Atlanta, GA 30324 Peoria, IL 61615-2145
Business: 404-815-4112 Business: 309-693-1311
Kravtin, Bryna Gould, Win and Marilyn
MOLLY MAID of Columbus/Auburn- MOLLY MAID North Shore
7600 Veterans Pkwy. Suite A 655 Rockland Rd #2
Columbus, GA 31909 Lake Bluff, IL 60044
Business: 706-327-9358 Business: 847-295-2774
Mejias, Alejandro Graczyk, Jerry
MOLLY MAID of North Fulton & Forsyth MOLLY MAID of Northern Lake County
1078 Alpharetta St. 100 S. Atkinson Rd., Suite 105
Roswell, GA 30075 Grayslake, IL 60030
Business: 678-795-0000 Business:
847-548-6889
Milstein, Deborah and Sidney Jatczak, Ken and Lynnette
MOLLY MAID of East Cobb MOLLY MAID of Kendall and NW Will Counties
1360 Powers Ferry Road, Suite A-225 10117 S. Bode Street
Marietta, GA 30067 Plainfield, IL 60544
Business: 770-980-9835 Business: 630-305-3900
Huinker, Tammy Johnson, Vance
MOLLY MAID of Ankeny MOLLY MAID of Oak Park
121 SW 3rd Street 949 Garfield Street
Ankeny, IA 50021 Oak Park, IL 60304-1848
Business: 515-964-4111 Business: 708-386-6655
Nilius, Tim & Twila Long, James and Renee
MOLLY MAID of Des Moines MOLLY MAID of Southwest Cook County
5765 Merle Hay Rd 17732D Oak Park Ave
Johnston, IA 50131 Tinley Park, IL 60477
Business: 515-334-9599 Business: 708-614-7575
Smith, Travis and Kelli Moore, Jeanne Lynn
MOLLY MAID of North Ada County MOLLY MAID of Northwest Cook County
870 N. Linder Road, Suite A 1051 Rohlwing Road
Meridian, ID 83642 Rolling Meadows, IL 60008
Business: 208-898-9726 Business: 847-590-0700
December 31, 2005
April 2006 119
MOLLY MAID Franchisee List Page 7
Nowicki, Henry and Kathryn Hopper, Jim and Kenwyn
MOLLY MAID of Northern Will County MOLLY MAID of Carmel/Fishers/Geist
13033B West 143rd Street 620.L.S Range Line Rd
Homer Glen, IL 60491 Carmel, IN 46032
Business: 708-645-2550 Business: 317-580-0002
Pillar, Raymond Jones, Chris and Katherine
MOLLY MAID of Aurora-Naperville Area MOLLY MAID of Michiana
121 S. Lincolnway Suite 103 51513 B Bittersweet Rd.
North Aurora, IL 60542 Granger, IN 46530
Business: 630-966-2566 Business: 574-277-5090
Rixstine, Tim Patterson, Bill and Theresa
MOLLY MAID of Bloomington Normal MOLLY MAID of Overland Park
1605 GE Road, Suite 15 2011 E. Crossroads Ln. Suite 306
Bloomington, IL 61704 Olathe, KS 66062
Business: 309-661-0005 Business: 913-780-9777
Schrean, John and Susan Dawson, Mickey
MOLLY MAID of Glenview and Wilmette MOLLY MAID of Hardin County
3939 Oakton St. 415 N. Mulberry
Skokie, IL 60076 Elizabethtown, KY 42701
Business: 847-329-0055
Business: 270-769-3896
Valdez, Rafael and Carmen Gambrell, Chuck
Molly Maid of Northwest Chicago/Park Ridge MOLLY MAID of Southern Lexington
7047 W. Addison Avenue 2134 Nicholasville Road, Ste. 12
Chicago, IL 60634 Lexington, KY 40503
Business: 773-283-4800 Business: 859-254-9378
Wilmoth, Richard Meadows, Mike
MOLLY MAID of Southeast DuPage County MOLLY MAID of East Louisville
4912B S. Main St. 1845 Plantside Drive, Suite 7
Lisle, IL 60532 Louisville, KY 40299
Business: 630-241-7100 Business: 502-495-6491
Clevenger, Rebecca Reis, Jim and Aimee
MOLLY MAID of Southeast Indy & Johnson MOLLY MAID of Boone and Kenton Counties
8230 Madison Ave 3161 - G Dixie Highway
Indianapolis, IN 46227 Erlanger, KY 41017
Business: 317-885-6243 Business: 859-341-2110
Fluhr, Lorrain Ayobiojo, Adesola
MOLLY MAID of Hendricks County Molly Maid of Newton Highlands/Brookline
118 East Main Street 208 Sumner Street
Plainfield, IN 46168 Newton, MA 02459
Business: 317-838-8898 Business: 617-558-0018
December 31, 2005
April 2006 120
MOLLY MAID Franchisee List Page 8
Griffith, George and Gena Reilly, Donna
MOLLY MAID of Chelmsford MOLLY MAID of Central Anne Arundel
193 Princeton Street 1298 Bay Dale Dr. Ste 216
N. Chelmsford, MA 01863 Arnold, MD 21012
Business: 978-251-3535 Business: 410-349-8080
Hutton, Harry Thomas, Lane
MOLLY MAID of the North Shore MOLLY MAID of Hunt Valley
121 Loring Avenue, Suite 370 111 Warren Rd., Suite 8A
Salem, MA 01970 Cockeysville, MD 21030
Business: 978-741-7500 Business: 410-667-0616
Michael, Jeffrey and Teresa Beck, Amy
Molly Maid of Tri-Town MOLLY MAID East
31 Tosca Dr., Suite 2 21854 Harper
Stoughton, MA 02072 St. Clair Shores, MI 48080
Business: 781-297-7757 Business: 586-563-1730
Rose, Daniel Bjorling, Clark
Molly Maid of Milton/Needham MOLLY MAID of Commerce
One Westinghouse Plaza 9600 Commerce Rd.
Boston, MA 02136 Commerce, MI 48382
Business: 617-361-7011 Business:
248-360-7500
Barrett, Paulette and Cassandra Lyttle Brown, Jerry, Randy & Rob
MOLLY MAID of Mitchelville MOLLY MAID of Livingston County
7425 Forbes Blvd. Suite 204 2512 Harte Dr.
Lanham, MD 20706 Brighton, MI 48114
Business: 301-352-3810 Business: 810-227-0808
Beukers, Dia Butler, Lynne
MOLLY MAID of Calvert County MOLLY MAID of Metamora
101 Skipjack Rd., Ste. 16 3371 South Lapeer Rd.
Prince Frederick, MD 20678 Metamora, MI 48455
Business: 410-414-8390 Business: 810-678-2078
Condon, Robert Cohen, John and Ed
MOLLY MAID of Westminster/Owings Mills MOLLY MAID of Plymouth
37 Main St., 2 SE 32437 Schoolcraft Rd.
Reisterstown, MD 21136 Livonia, MI 48150
Business: 410-833-7980 Business: 734-421-7195
Dunn, Patrick, Matthew, and Timothy Davey, Chick and Robyn
MOLLY MAID of Upper Montgomery County MOLLY MAID of Macomb
15825 Crabs Branch Way 43207 Garfield
Rockville, MD 20855 Clinton Twp, MI 48038
Business: 301-258-0015 Business: 586-412-7207
December 31, 2005
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MOLLY MAID Franchisee List Page 9
Garcia, Ramiro Stetler, Pat and Jim
MOLLY MAID of Troy MOLLY MAID of Jackson
3345 Auburn Road, Suite 101 7426 Ann Arbor Road
Rochester Hills, MI 48309 Jackson, MI 49201
Business: 248-853-7143 Business: 517-522-4823
House, Terri Udry, Kay
MOLLY MAID of Genesee County MOLLY MAID of Lansing
6012 S. Linden Road, #4 4715 Saginaw Hwy.
Swartz Creek, MI 48473 Lansing, MI 48917
Business: 810-655-3292 Business: 517-886-6243
Kester, Michele and Scott Voss, George
MOLLY MAID of Kalamazoo/Portage MOLLY MAID of Ann Arbor
3408 Miller Road 1239 Rosewood
Kalamazoo, MI 49001-4152 Ann Arbor, MI 48104
Business: 269-552-4949 Business: 734-665-7575
LaLonde, John and Sandi Beske, Jeff and Jennifer
MOLLY MAID of Birmingham MOLLY MAID of Plymouth
725 S. Adams L-1 8951 W. 36th Street
Birmingham, MI 48009 St. Louis Park, MN 55426
Business: 248-644-0200 Business:
952-345-0190
Leonard, Mike and Cora Haefliger, Mike and Stephanie
MOLLY MAID of East Lansing/Okemos MOLLY MAID of Chanhassen
2495 N. Cedar, Suite 12B 1450 Park Court, Suite #5
Holt, MI, 48842 Chanhassen, MN 55317
Business: 517-699-1509 Business: 952-401-1890
Melcher, Bob Reichstadt, F. Gulum and Loren
MOLLY MAID of Berrien County MOLLY MAID of South Washington County
5817 Red Arrow Highway 9804 74th Street Circle South
Stevensville, MI 49127 Cottage Grove, MN 55016
Business: 269-429-3200 Business: 651-769-0124
Ronk, Ryan Richardson, Pamela and Michael
MOLLY MAID of Clarkston-Waterford MOLLY MAID of Northeast Metro
4196 Airport Road 10909 105th Street North
Waterford, MI 48329 Stillwater, MN 55082
Business: 248-623-0489 Business: 651-439-1466
Shellen, Tim Griot, Neil and Julie
MOLLY MAID of Southern Kent County MOLLY MAID of the Ozarks
2180 44th St., Suite 111 1640 E. Sunshine
Kentwood, MI 49508 Springfield, MO 65804
Business: 616-827-1180 Business: 417-887-6243
December 31, 2005
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MOLLY MAID Franchisee List Page 10
Grosvenor, Jaime Earnhardt, Mark and Karen
MOLLY MAID of St. Charles County West MOLLY MAID of South Charlotte/Matthews
4270 S. Highway 94 501 Minuet Lane, Suite 201
St. Charles, MO 63304 Charlotte, NC 28217
Business: 636-939-6243 Business: 704-714-1150
Myers, Mark and Gina Floyd, Terry and Donna
MOLLY MAID of Eastern Jackson County MOLLY MAID of Southern Guilford County
7720 South Cook Rd. 4713 High Point Road, Suite #2
Grain Valley, MO 64029-9014 Greensboro, NC 27407
Business: 816-228-0067 Business: 336-297-4400
Person, Doug and Peggy Germain, Christian
MOLLY MAID of North Kansas City MOLLY MAID of Northern Guilford County
8113 North Oak Trafficway, Suite D 1601-H East Bessemer Avenue
Kansas City, MO 64118 Greensboro, NC 27405
Business: 816-436-7878 Business: 336-856-1110
Willingham, Charlie and Doug Caton McKenna, James and Noreen
MOLLY MAID of Mid & West St. Louis County MOLLY MAID of Wilmington
11906 Manchester Road, Suite 100 5024 Randall Parkway Unit 6
Des Peres, MO 63131 Wilmington, NC 28403
Business: 314-909-7070 Business:
910-392-3234
Wallace, Debra and William Robinson, Stanley and Melissa
MOLLY MAID of Hattiesburg MOLLY MAID of Winston-Salem
1513 Hardy St. 5648 Country Club Road
Hattiesburg, MS 39401 Winston Salem, NC 27104
Business: 601-544-3166 Business: 336-760-0076
Albrecht, Kathryn "Beth" Sessoms, Steve
MOLLY MAID of Southeast Wake County MOLLY MAID of Western Union County &
502 Circle Drive 10716 Carmel Commons Blvd, Ste 160
Garner, NC 27529 Charlotte, NC 28226
Business: 919-329-5100 Business: 704-759-0697
Bailey, Frannie Ward, Kevin and Deborah Whalen
MOLLY MAID of North Raleigh, Wake Forest, MOLLY MAID of Cary
8900 Autumn Winds Dr., Apt. 207 534 E. Williams St.
Raleigh, NC 27615 Apex, NC 27502
Business: 919-847-9903 Business: 919-387-3899
Dickinson, David and Mary McKinney, Michael
MOLLY MAID of Chapel Hill MOLLY MAID of Southern NH
1832 Airport Road, Ste 16B 49 Technology Way - Box25
Chapel Hill, NC 27514 Nashua, NH 03060
Business: 919-967-0123 Business: 603-886-0998
December 31, 2005
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MOLLY MAID Franchisee List Page 11
Arthur, Barbara Schaffer, Andrew
MOLLY MAID of Phillipsburg MOLLY MAID of Northeast Bergen County
545 Heckman 80 N. Washington Ave.
Phillipsburg, NJ 08865 Bergenfield, NJ 07621
Business: 908-454-5225 Business: 201-387-6787
Cosby, Brenda and Pegues, Marva Slaughter, John
MOLLY MAID of NW Burlington County MOLLY MAID of Windsor
1351 Route 38 W 125 Railroad Ave Suite 6
Hainesport, NJ 08036 Hightstown, NJ 08520
Business: 609-914-0011 Business: 609-448-6243
Egbe, Elizabeth and Ebase Spaeth, Ronald and Virginia
MOLLY MAID of Western Monmouth County MOLLY MAID of Gloucester County
500 Highway 33, Suite 21 8 Vail Road
Manalapan, NJ 07726 Sicklerville, NJ 08081
Business: 732-786-0066 Business: 856-262-7700
Ford, Richard Chancey, Robert and Sonia
MOLLY MAID of Central Somerset Molly Maid of Rio Rancho/West Side
14 W. Cliff Street, Suite 1414 3600 Osuna Blvd. NE, Ste. 320
Somerville, NJ 08876 Albuquerque, NM 87109
Business: 908-575-0909 Business:
505-341-2700
Jablon, Michael and Karin DeTar, Curtis and Sandra
MOLLY MAID of East Morris MOLLY MAID of Sparks & North Reno
3 Hamburg Turnpike 1320 Freeport Blvd., Suite 108A
Pompton Lakes, NJ 07442 Sparks, NV 89431
Business: 973-831-0200 Business: 775-359-1503
Joseph, Kate and Melanie Donnelly, Kate
Molly Maid of New Brunswick and Dayton MOLLY MAID of West Clark
243 Livingston Ave. 6018 Smoke Ranch Rd
New Brunswick, NJ 08901 Las Vegas, NV 89108
Business: 732-485-3392 Business: 702-647-4451
Phelan, Lynn and Charles Mendez, Sal and Carlotta
MOLLY MAID of Lyndhurst/Nutley Molly Maid of East and North Las Vegas
592 Ridge Road, Suite II 3376 S. Eastern Ave., Suite 115
North Arlington, NJ 07031 Las Vegas, NV 89109
Business: 201-246-1900 Business: 702-953-6785
Rosenstein, Joel and Mindy Allinger, Doug
MOLLY MAID of Eastern Somerset & Western MOLLY MAID of Eastern Monroe County
373 Park Avenue, Suite 204 Piano Works, Suite 1430, 349 W. Commercial
Scotch Plains, NJ 07076 East Rochester, NY 14445
Business: 908-322-9989 Business: 585-218-4150
December 31, 2005
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MOLLY MAID Franchisee List Page 12
Ballas, Christina and Dennis Tanner, Mark and Caryn
MOLLY MAID of Western Nassau MOLLY MAID of Central Westchester
87 Franklin Ave. 238 N. Highland Ave.
Franklin Square, NY 11010 Ossining, NY 10562
Business: 516-358-2200 Business: 914-432-0018
Behler, David and Marla and Lenny Rubin Baer, Mark
MOLLY MAID of NE Westchester, SE Putnam, MOLLY MAID of Akron/Canton
123 Green Lane 99 South Seiberling St., Suite 8
Bedford Hills, NY 10507 Akron, OH 44305
Business: 914-733-0025 Business: 330-733-0533
Cascio, Joseph and Debra Burkey, Katie and Bill
MOLLY MAID of Manhattan West MOLLY MAID of Mahoning/Trumbull Co.
470 7th Avenue 1601 Motor Inn Dr., Suite #310
New York, NY 10018 Girard, Ohio 44420
Business: 212-629-4982 Business: 330-793-9900
Chandhok, Reena Holbrook, Bret and Dawn
MOLLY MAID of Northeast Queens County MOLLY MAID East
43-25 163rd Street 1000 Morrison Rd. Suite G
Flushing, NY 11358 Gahanna, OH 43230
Business: 718-762-5055 Business:
614-892-2373
Cilento, Lawrence and Janice Pickrum, Harvey and Rose
MOLLY MAID of Smithtown MOLLY MAID of West Chester
149-1 Veteran's Memorial Hwy. 7743 Tylersville Road, Suite A
Commack, NY 11725 West Chester, OH 45069
Business: 631-864-6243 Business: 513-759-9000
DeSimone, Gerard and Nancy Rasul, Raed and Areej
MOLLY MAID of South Staten Island MOLLY MAID Northwest
1877 Clove Road 1430 South High Street
Staten Island, NY 10304 Columbus, OH 43207
Business: 718-273-4606 Business: 614-453-1111
Donohue, Dawn and Cinsia Gonzalez Riley, David and Karen
Molly Maid of Southern Dutchess County MOLLY MAID of Toledo
2789 West Main Street, Suite 2 1038 S. Holland-Sylvania Rd.
Wappinger Falls, NY 12590 Holland, OH 43528
Business: 845-298-5312 Business: 419-866-6243
Ferraro, Mike Wenz, Karin and Jim
MOLLY MAID of Northwest Nassau MOLLY MAID of Beavercreek
721 Middle Neck Road 3900 Indian Ripple Road
Great Neck, NY 11024 Beavercreek, OH 45440
Business: 516-482-4741 Business: 937-431-1895
December 31, 2005
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MOLLY MAID Franchisee List Page 13
Zoladz, Craig and Molly Gutierrez, Hector and Rosa Figueroa
MOLLY MAID of Lorain County MOLLY MAID MetroEste
41353 Schadden Road 44 Urb La Serrania
Elyria, Ohio 44035 Caguas, PR 00725
Business: 440-327-0000 Business: 787-701-5450
Olbert, Kim and Jeff Marrero, Amalia and Ilsa
MOLLY MAID of Metro OKC MOLLY MAID de Bayamón
3848 N McArthur Ave. Betances 198-B
Warr Acres, OK 73122 Bayamón, PR 00959
Business: 405-384-3456 Business: 787-785-7071
Grose, Greg and Lois Romero, José and Millie
MOLLY MAID of Lewistown/State College MOLLY MAID del Turabo
105 Gerald Street PMB 605 200 Ave. R. Cordero, Suite 140
State College, PA 16801 Caguas, PR 00725
Business: 717-248-8330 Business: 787-747-1045
Kofroth, Christopher and Tess Torres Pabon, Javier
MOLLY MAID of Lancaster MOLLY MAID de la Costa
2137 Embassy Dr., #208 PMB 223, 425 Carr 693
Lancaster, PA 17603 Dorado, PR 00646-4208
Business: 717-481-4922 Business:
787-270-5640
Koontz, Sherie Cafaro, Ken and Patricia
MOLLY MAID of South Park Molly Maid of Providence County and Vicinity
602A Park Avenue 12 Dyerville Avenue
Monongahela, PA 15063 Johnston, RI 02919
Business: 412-831-6243 Business: 401-490-0070
Terrizzi, Jim and Chris Marchand, Sandra F.
MOLLY MAID of Cambria/Blair Counties MOLLY MAID of Berkeley/Dorchester Counties
3133 New Germany Road, Suite 90 139 E. Edgefield Dr.
Ebensburg, PA 15931 Summerville, SC 29483
Business: 814-472-0880 Business: 843-851-2700
Villalobos, Linda O'Daniel, Ron
Molly Maid of Central Chester County MOLLY MAID of the Grand Strand
713 E. Lancaster Ave. 3260 Holmestown Road #2
Downingtown, PA 19335 Myrtle Beach, SC 29588
Business: 610-269-0411 Business: 843-650-8420
Cardona, Eddie Poole, David and Jennifer
MOLLY MAID San Juan Norte MOLLY MAID of Greater Charleston
#430 Ismael Rivera Street 1035 Johnnie Dodds Blvd.
San Juan, PR 00915 Mount Pleasant, SC 29464
Business: 787-982-2727 Business: 843-216-6130
December 31, 2005
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MOLLY MAID Franchisee List Page 14
Renkas, Jerry and Jean Bonner, Brett and Renu
MOLLY MAID of East Greenville MOLLY MAID of Greater Clear Lake
301 Halton Road Suite C-3 1730 NASA Parkway, Suite 108
Greenville, SC 29607 Houston, TX 77058
Business: 864-329-0069 Business: 281-335-7155
Robinson, James Christian Brown, Jim and Lori
Molly Maid of Hilton Head MOLLY MAID of the Woodlands
21-A Kitties Landing Drive 701 E. Main Street Suite 155
Bluffton, SC 29910 Tomball, TX 77375
Business: 843-815-3682 Business: 281-255-0440
Farrar, Melissa Buell, Clint and Kim
MOLLY MAID of Brentwood/Franklin MOLLY MAID of Keller/Colleyville/NRH
128 Holiday Court, Suite 114 8053 H Grapevine Hwy
Franklin, TN 37067 North Richland Hills, TX 76180
Business: 615-794-0200 Business: 817-581-1777
Foley, Bill Caballero, Rafael
MOLLY MAID of Rutherford County MOLLY MAID Of San Antonio-Northwest
661 Fitzhugh Blvd, Suite 137 282 Spencer Lane
Smyrna, TN 37167 San Antonio, TX 78201
Business: 615-220-2005 Business:
210-738-0333
Hopkins, Scott Clark, Katrinka and David
MOLLY MAID of East Nashville/Mt. MOLLY MAID of Southeast Denton County
3812 Old Hickory Blvd. 5201 S. Colony Blvd., Suite 525
Old Hickory, TN 37138 The Colony, TX 75056
Business: 615-665-5962 Business: 469-384-5447
Rooney, Tony and Cindy Croatt, Carole and Steven
MOLLY MAID of East Memphis MOLLY MAID of Missouri City & W Fort Bend
70 Timber Creek Drive, Suite 1 2006 Thompson Road #105
Cordova, TN 38018 Richmond, TX 77469
Business: 901-372-3256 Business: 281-238-8966
Stevens, Wayne and Suzanne Graves, Deidra and George
MOLLY MAID of the Tri-Cities MOLLY MAID of Rockwall-Rowlett
2233 Highway 75 Suite #1 801 Avenue K, Suite 13
Blountville, TN 37617 Plano, TX 75074
Business: 423-247-6243 Business: 972-801-6767
Alonso, Jorge and Ana Harvey, Jack
MOLLY MAID of Greater West Houston MOLLY MAID of North Collin County
2000 Dairy Ashford Suite #220 901 North McDonald, Suite 1000, Bldg 10
Houston, TX 77077 McKinney, TX 75069
Business: 281-558-5588 Business: 972-562-9300
December 31, 2005
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MOLLY MAID Franchisee List Page 15
Jackson, Greg and Terrilyn Fahar, Janet
MOLLY MAID of Bell/Coryell County MOLLY MAID of Western Fairfax Co.
451 E. Central Texas Expwy. Suite A 4116 Walney Road, Suite A
Harker Heights, TX 76548 Chantilly, VA 20151
Business: 254-953-1310 Business: 703-631-9345
Keith, Kevin and Katrina Graviet, Clint
MOLLY MAID of the Lake Grapevine Area MOLLY MAID of West Richmond
400 Parker Square - Suite 250-B 7834 Forest Hill Ave.
Flower Mound, TX 75028 Richmond, VA 23225
Business: 972-899-9270 Business: 804-327-3878
Kirby, Tony and Susan Jenkins, Leslie and Richard
MOLLY MAID of Midtown & Galleria MOLLY MAID of Chesapeake-Norfolk-Suffolk
3303 N. Main Street, Ste 2 811 Juniper Crescent, Suite 2
Houston, TX 77009 Chesapeake, VA 23320
Business: 713-222-6700 Business: 757-424-6243
Patton, Marshall and Kim Mitchell, Dean and Martha
MOLLY MAID of Midland & Odessa MOLLY MAID of Williamsburg
3404 W. Illinois, Suite 202 240 McLaws Circle, Suite #113
Midland, TX 79703 Williamsburg, VA 23185
Business: 432-694-1700 Business:
757-220-2555
Smith, Shawn Pelton, Mike, Ron, Matt & Andrew
MOLLY MAID of 1960 MOLLY MAID of Virginia Beach
5615 Northwest Central Drive, Suite C-101 124 S. Lynnhaven Road Suite 100
Houston, TX 77092 Virginia Beach, VA 23452
Business: 713-460-1045 Business: 757-486-1095
Young, Harrison and Emelie Powell, Dallas and Helen
MOLLY MAID of Greater Austin MOLLY MAID of the Roanoke Valley
8000 Anderson Square, Suite 109 1417 Peter's Creek Road
Austin, TX 78757 Roanoke, VA 24017
Business: 512-323-6400 Business: 540-562-0002
Davies, Edd and Charlotte Stagg, Mark and Paula
MOLLY MAID of Northwestern Fairfax MOLLY MAID of North & West Richmond &
405 Glenn Dr. Suite 7 10991 Leadbetter Rd
Sterling, VA 20164 Ashland, VA 23005
Business: 703-450-9884 Business: 804-550-7766
Eugene, Chrishelle and Bernhard Wallisch, Bruce and Kate
MOLLY MAID of Stafford/Fredericksburg MOLLY MAID of Woodbridge/Burke
1127 International Parkway, Suite 249 12900-3 Occoquan Rd.
Fredericksburg, VA 22406 Woodbridge, VA 22192
Business: 540-286-0042 Business: 703-497-1776
December 31, 2005
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MOLLY MAID Franchisee List Page 16
Welty, Keith and Jeanne Seals, Jason
MOLLY MAID of Albemarle MOLLY MAID of Greater Fox Valley
1859B Seminole Trail 2401 Old Omro Road
Charlottesville, VA 22901 Oshkosh, WI 54904
Business: 434-974-5600 Business: 920-235-2500
Wickliffe, Deborah and William Shicotte, Dik and Cindy
MOLLY MAID of Alexandria MOLLY MAID of Lake Country
5335 Lee Highway 235 B Oakton Avenue
Arlington, VA 22207 Pewaukee, WI 53072
Business: 703-538-3570 Business: 262-691-5000
Richards, Jeff and Linda Stupek, Gary and Barb
MOLLY MAID of Seattle Eastside/North MOLLY MAID of S.E. Waukesha
10230 East Riverside Drive 217 Wisconsin Avenue, Suite 205
Bothell, WA 98011 Waukesha, WI 53186
Business: 425-489-4242 Business: 262-549-4640
Sanders, Cheryl and Mark
MOLLY MAID of East King County
7805 159th Place NE
Redmond, WA 98052-7301
Business: 425-284-1485
Scott, David and Kelly
Molly Maid of Tacoma/Gig Harbor
3844-B South Pine Street
Tacoma, WA 98409
Business:
253-472-6633
Snyder, Trudy
MOLLY MAID of Greater Portland/Vancouver
2515 East Evergreen Blvd.
Vancouver, WA 98660
Business: 360-258-4499
Zellweger, Maximilian
MOLLY MAID Seattle Eastside
2448 76th Ave. SE, #108
Mercer Island, WA 98040
Business: 206-232-2916
Corner, Marlene and Bruce
MOLLY MAID of Rock County
2316 Mineral Point Ave #6
Janesville, WI 53545
Business: 608-756-4966
December 31, 2005
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EXHIBIT C2
Franchise Owners That Left the System in 2005
Name Address City State Zip Phone
Acquarone, Danilo, Vera
and Eduardo
1500 NW 110 Ave. Apt.
367 Plantation FL 33322 954-452-9180
Barton, Mary
155 Alexander Glennie
Drive
Pawley's
Island SC 29585 803-773-5587
Caprile, David and Char 7405 Alpine Way Yakima WA 98908 509-966-4208
Carlson, Jerry and Linda 16901 Beach Blvd
Huntington
Beach CA 92647 714-847-2995
Davis, Ted and Amy 1882 S. Arbutus Street Lakewood CO 80228 303-988-3290
DeCamp, Judy
2700 Nebraska Ave #2-
204 Palm Harbor FL 34684 727-789-8959
Freddo, Steve 19207 Pelican Ridge Ln. Tampa FL 33647 813-631-1378
Garner, Jill 417 Hendon Row Way Fort Mill SC 29715 803-396-5696
Greenway, Carl 923 Park Valley Rd Memphis TN 38119 901-761-3431
Grigg, Scott 510 Highland Ave. #248 Milford MI 48381 810-607-4683
Hebert, Ken and Elizabeth 1301 Tarragon Drive
Flower
Mound TX 75028 972-874-2887
Henry, Curtis and Diane 4707 E. Echo Glen Lane Spokane WA 99223 509-448-3132
Honig, Doug and Nancy 18003 Fernway Rd.
Shaker
Heights OH 44122 216-491-9498
Hope, Chancelor 18222 Southwest 33rd Miramar FL 33029 954-441-4877
Kim, Sun
2424 N. Grand Avenue,
Suite F Santa Ana CA 92705 714-588-3355
Kimbrough, Kevin and
Kathleen 109 Fontainbleau Dr. Maumelle AR 72113 501-851-7592
Lattery, Florine 6757 Kent Place Castle Rock CO 80104 303-814-2514
Lewis, Robert 261 Timberline Lane Auburn CA 95603 530-888-0909
McCarthy, Gerald &
Kimberly 4639 Oak Pointe Dr Louisville KY 40245 502-412-4708
Mourão, Paulo 1505 Liberty Lane Roswell GA 30075 678-352-8143
Potts, Gloria 4055 Cloverdale Los Angeles CA 90008 323-298-7727
Rottersman, Mike and
Roslyn 925 Vista Point Drive San Ramon CA 94583 (925) 735-0399
Stein, Larry 525 Gunderson Ave Oak Park IL 60304 708-386-9524
Stockman, Richard and
Susan 1096 Pine Tree Circle
Buffalo
Grove IL 60089 847-279-7844
Thomas, Terri 6298 Woodwater Dr NE Belmont MI 49306 616-363-8230
Westermann, Tadd &
Linda 211 George Oaks Bulverde TX 78163 830-980-4448
Whitaker, Gary and Teri 976 Alta Oak Way Gilroy CA 95020 408-847-3422
Wilson, Don and Celia 19421 Oneida Ct Apple Valley CA 92307 760-242-3501
April 2006 130
April 2006 131
EXHIBIT D: BANK ACCOUNT DEBIT AUTHORIZATION
Molly Maid, Inc.
Automatic Debit of Weekly Amount Due to Franchisor
I, _____________________Franchise Managing Owner of _______________________,
authorize Molly Maid, Inc. (referred to as "Franchisor") to debit on every Friday from
Franchise Owner’s bank account, the amount of Royalty, Marketing, and any Late Fees
or Interest, due to the Franchisor based on Gross Sales of the above referenced MOLLY
MAID franchise, along with any Software, Marketing, Late Fees or Interest, and any
other fees due and owing to the Franchisor as they come due, in accordance with the
provisions of the Franchise Agreement executed between the Franchisor and Franchise
Owner.
I understand that I must pay Royalties for Gross Sales as agreed in the Franchise
Agreement. I also understand that for purposes of paying Royalty, Franchisor defines
their week as beginning on Monday and ending on Sunday (the “Royalty Week”). I must
then submit my weekly sales electronically, or in another approved method, to Franchisor
the following Thursday. Franchisor will then draft the royalty from my bank account. I
also understand that Franchisor may, with seven days prior notice to me, periodically
specify other dates for reporting and payment of the royalty.
Franchise Owner Bank Information
Bank Name
Bank Address
Account Name
ABA Routing Number
Account Number
By:
Managing Owner
April 2006 132
April 2006 133
EXHIBIT E: SERVICE OF PROCESS
Listed here are the names, addresses, and telephone numbers of our agents for service of
process. We may not yet be registered to sell franchises in any or all of these states.
State State Agency Agent for Service of Process
CALIFORNIA Commissioner of Corporations
Department of Corporations
320 West 4
th
Street, Suite 750
Los Angeles, CA 90013
213.576.7500
California Corporations Commissioner
HAWAII Business Registration Division
Department of Commerce and Consumer Affairs
335 Merchant Street, Room 204
Honolulu, HI 96813
808.586.2722
Commissioner of Securities of the State
of Hawaii
ILLINOIS Office of Attorney General
Franchise Division
500 South Second Street
Springfield, IL 62706
217.782.4465
Illinois Attorney General
INDIANA Indiana Secretary of State
Securities Division
Franchise Section, Room E-111
302 West Washington Street
Indianapolis, IN 46204
317.232.6681
Indiana Secretary of State
201 State House
Indianapolis, IN 46204
MARYLAND Office of the Attorney General
Division of Securities
200 St. Paul Place
Baltimore, MD 21202-2020
410.576.6360
Maryland Securities Commissioner
200 St. Paul Place
Baltimore, MD 21202-2020
410.576.6360
MICHIGAN Michigan Department of Attorney General
Division of Securities
Consumer Protection Division
Antitrust and Franchise Unit
670 Law Building
Lansing, MI 48913
517.373.7117
Michigan Department of Commerce,
Corporations and Securities Bureau
MINNESOTA Minnesota Department of Commerce
85 7
th
Place East, Suite 500
St. Paul, MN 55101
651-296-4026
Minnesota Commissioner of Commerce
NEW YORK New York State Department of Law
Bureau of Investor Protection and Securities
120 Broadway, 23
rd
Floor
New York, NY 10271
212.416.8222
Secretary of State, New York
41 State Street
Albany, NY 12223
April 2006 134
State State Agency Agent for Service of Process
NORTH DAKOTA North Dakota Securities Department
600 East Boulevard
State Capital-Fifth Floor, Dept. 414
Bismarck, ND 58505-0510
701-328-4712
North Dakota Securities Commissioner
OREGON Department of Consumer and Business Services
Division of Finance and Corporate Securities
350 Winter Street, N.E. #410
Salem, OR 97310
503.378.4387
Director of Oregon Department of
Insurance and Finance
RHODE ISLAND Department of Business Regulation
Division of Securities
233 Richmond Street, Suite 232
Providence, RI 02903-4232
401.222.3048
Director of Rhode Island Department of
Business Regulation
SOUTH DAKOTA Department of Revenue and Regulation
Division of Securities
445 East Capital Avenue
Pierre, SD 57501-3185
605.773.4823
Director of South Dakota Division of
Securities
VIRGINIA State Corporation Commission
Division of Securities and Retail Franchising
1300 East Main Street, 9
th
Floor
Richmond, VA 23219
804.371.9051
Clerk of State Corporation Commission
1300 East Main Street, 1
st
Floor
Richmond, VA 23219
804.371.9051
WASHINGTON Department of Financial Institutions
Securities Division
P.O. Box 9033
Olympia, WA 98507-9033
360.902.8760
Director of Washington Financial
Institutions
WISCONSIN Wisconsin Securities Commissioner
Department of Financial Institutions
345 W. Washington Ave., 4
th
Floor
Madison, WI 53703
608-266-1064
Commissioner of Securities of
Wisconsin
April 2006 135
EXHIBIT F: BUSINESS BROKERS
FRANCHISE BROKER BUSINESS EXPERIENCE
FRANCHISE BUYER, INC.
Franchise Buyer, Inc. (“Franchise Buyer”) is a New Hampshire corporation formed on
December 21, 2004 and located at 875 Greenland Avenue, Portsmouth, New Hampshire
03801. Franchise Buyer is a wholly owned subsidiary of Franchise Solutions Inc., a
Virginia corporation (“Franchise Solutions”). On January 31, 2005, Franchise Buyer
acquired all of the assets of FranchiseBuyer LLC, a Delaware limited liability company
formed July 8, 2002 (“FBL”), including all of FBL's contractual relationships with
participating franchisors and independent contracts. Franchise Solutions also acquired all
of the assets of FBL’s parent – Franchise Solutions Corp., a Delaware corporation
(“FSC”), on January 31, 2005. Franchise Buyer commenced active business operations
on February 1, 2005, when it completed its acquisition of the FBL business and assets.
Franchise Buyer markets franchise opportunities through electronic and print media for
participating franchisors. Prospective franchisees that respond to Franchise Buyer’s
marketing efforts are referred to independent contractors who provide franchise
consulting services for screening and referral to participating franchisors based on the
prospective franchisee’s selection criteria and personal skills set. Once the referral is
made, Franchise Buyer does not perform any functions for participating franchisors.
Officers, Directors and Key Employees:
Chairman: Michael W. Alston:
Mr. Alston became Chairman of Franchise Buyer on December 21, 2004. Mr. Alston
also is Vice President/Corporate Development and New Ventures of Landmark
Communications, Inc. (“Landmark”), located in Norfolk, Virginia, and has served in
this capacity since November 2004. Landmark is the parent of Franchise Solutions and,
therefore, is an affiliate of Franchise Buyer. From March 1995 through October 2004,
Mr. Alston served as General Manager, Interactive Media for The Virginian-Pilot (a unit
of Landmark), located in Norfolk, Virginia.
Sole Director, Vice President and Secretary: Guy R. Friddell, III
Mr. Friddell became the Sole Director, Vice President and Secretary of Franchise Buyer
on December 21, 2004. He also is Executive Vice President and General Counsel of
Landmark in Norfolk, Virginia. He has served in that capacity for more than 5 years.
President: Matthew A. Alden
Matt Alden became President of Franchise Buyer and Franchise Solutions on February 1,
2005, immediately following the acquisition of the FBL and FSC business and assets.
Prior to that, Mr. Alden served as President and General Manager of FBL since its
formation on July 8, 2002, and as general manager of FBL’s parent company, FSC, since
March 1995.
April 2006 136
Executive Vice President: Steve Olson
Mr. Olson became Executive Vice President of Franchise Buyer on February 1, 2005,
immediately following Franchise Buyer’s acquisition of the FBL business and assets.
Prior to that, Mr. Olson served as Vice President of FBL from September 2003 to
January 31, 2005. From October 2000 through August 2003, Mr. Olson was the Director
of Franchise Development of Molly Maid, Inc, located in Ann Arbor, Michigan. From
September 1998 though September 2000, he served in franchise sales for the Packaging
Store, Inc, located in Denver, Colorado.
Director of Franchisor Relations: Stephen Collins
Mr. Collins became Director of Franchisor Relations of Franchise Buyer on February 1,
2005, immediately following Franchise Buyer’s acquisition of the FBL business and
assets. From January 2004 to January 31, 2005, he served as Consultant and Franchisor
Relations for FSC in Portsmouth, New Hampshire. Prior to that he served FSC as
(a) Program Director – Franchise Buyer Resales from January 2004 through December
2004, and (b) Senior Client Consultant from November 1999 through January 2004.
FRANCHISE BUYER, INC.’S INDEPENDENT CONTRACTORS
NETWORK CONSULTING SERVICES, INC.
Network Consulting Services, Inc. is a Michigan corporation formed August 2002 and
located in Kentwood, Michigan. Network Consulting Services, Inc. is an independent
contractor contracted by FranchiseBuyer in August 2002 to render consulting services.
President: Jeffrey R. Bacon is the president of Network Consulting Services, Inc.,
serving in that position since its formation. From December 2001 through August
2002, Mr. Bacon was self employed a franchise sales consultant. From December
1997 through the present, Mr. Bacon has served Hook Set Guide Services located
in Kentwood, Michigan, as a fly-fishing guide and instructor.
LAUNCH PAD, LLC
Launch Pad, LLC is a Michigan corporation formed November 22, 2002 and located in
Bloomfield Hills, MI. Launch Pad, LLC is an independent contractor contracted by
FranchiseBuyer in December 2002 to render consulting services.
President: James T. Bender is the president of Launch Pad, LLC, serving in that
position since its formation. Mr. Bender is the president of ProBody Collision, LLC,
serving in that position since its formation. From December 2000 through October 2002,
Mr. Bender served as vice president of Results Systems Corporation located in Troy,
Michigan. From July 1998 through November 2000, he served as president of Logo
Outfitters, Inc. located in Troy, Michigan. From February 1978 through October 1997 he
served in a variety of capacities, culminating in his appointment as executive vice
president, COO with Ziebart International Corporation also headquartered in Troy,
Michigan.
April 2006 137
JAG & ASSOCIATES, INC.
JAG & Associates, Inc. is a Maryland corporation formed in March 1996 and located in
Glen Arm, Maryland. JAG & Associates is an independent contractor contracted by
FranchiseBuyer in June 2003 to render consulting services.
President: Jackie Gallagher is the president of JAG & Associates, Inc., having
served in that position since its formation in March 1996.
GLOBAL INTERNET WORKS SERVICES, LTD
Global Internet Works Services, LTD is a limited company formed October 2000 and
located at 14038 27A Ave, Surrey, British Columbia, Canada. V4A 2E1. Global Internet
Works Services, LTD is an independent contractor contracted by FranchiseBuyer in
October 2003 to render consulting services.
President: Peter Charles Jillings
is the president of Global Internet Works
Services, LTS, serving in that position since its formation. From 1998 to October
2000, Mr. Jillings was self-employed as a franchise consultant.
FRANCHISE CENTRAL, INC
Franchise Central, Inc., is a corporation located in Surprise, Arizona. Franchise Central,
Inc. is an independent contractor contracted by FranchiseBuyer in December 2003 to
render consulting services.
President: Alan S. Hoffman is the president of Franchise Central, Inc, serving in
that position since its formation in 1995.
Vice President: Stacey Arden Mehl is the VP of Franchise Central, Inc, serving in
that position since September 2000.
FRANCHISE SALES CONSULTANT, LLC
Franchise Sales Consultant, LLC, is a limited liability company formed February 2004
and located in Northville, Michigan. Franchise Sales Consultant, LLC is an independent
contractor contracted by FranchiseBuyer in February 2004 to render consulting services.
President: Steven E. Gossard
is the president of Franchise Sales Consultant, LLC,
serving in that position since its formation in 2004. From March 2003 to February
2004, Mr. Gossard served The Coffee Beanery, located in Flushing, Michigan as
a franchise sales consultant. From April 2001 to March 2003, he served Deadsolid
Golf, located in Altoona, Pennsylvania as vice president of sales. From November
1993 to February 2001, he served ProGolf of America, located in Farmington
Hills, Michigan as vice president of sales.
ALLWRIGHT FRANCHISE CONSULTING, INC.
AllWright Franchise Consulting, Inc is a corporation formed in May 2002, located in
Surprise, Arizona. AllWright Franchise Consulting, Inc is an independent contractor
contracted by FranchiseBuyer in March 2004 to render consulting services.
President: Christopher A. Wright
is the president of AllWright Franchise
Consulting, Inc, serving in that position since its formation. From January 1993 to
April 2006 138
August 2002, he served Advanced Franchising Worldwide, located in Scottsdale,
Arizona as the president.
Executive Vice President: Nancy Rehling Welde is the executive vice president of
AllWright Franchise Consulting, Inc, serving in that position since April 2005.
Since January 2002, she has owned and operated Rehling Welde Marketing. From
October 1999 to January 2002, she served Leo Burnett Technology Group,
located in Chicago, IL as the vice president and planning director. From January
1999 to October 1999, she served KPMG LLC, located in Montvale, NJ as the
senior marketing director.
EXTRAORDINARY OUTCOMES CONSULTING, LLC
Extraordinary Outcomes Consulting, LLC is a limited liability company formed in March
2003 and located in Neptune, New Jersey. Extraordinary Outcomes Consulting, LLC is
an independent contractor contracted by FranchiseBuyer in August 2004 to render
consulting services.
Manager: Mary E. (Mariel) Miller is the general manager of Extraordinary
Outcomes Consulting, LLC, serving in that position since its formation. From
November 1996 to September 1999, Ms. Miller served Sylvan Learning Systems,
located in Baltimore, Maryland, as its senior manager of franchise operations.
From January 2000 until the present, Ms. Miller has served Caliper, Inc., a human
resources training company located in Princeton, New Jersey, as its vice
president, franchise development.
FRANCHISE SALES CONSULTANT, INC
Franchise Sales Consultants, Inc is a corporation formed in 2000, located in Coral
Springs, FL. Franchise Sales Consultants, Inc is an independent contractor contracted by
FranchiseBuyer in November 2004 to render consulting services.
President: Michael G. Kalleres is the president of Franchise Sales Consultants,
Inc serving in that position since its inception. From January 1998 to December
1999, Mr. Kalleres served Praetorian Group, located in Norwalk, Connecticut as a
business broker representative.
144 MAN ENTERPRISES, LLC
144 MAN Enterprises, LLC is a limited liability company formed in August 1995,
located in Phoenix, Arizona. 144 Man Enterprises, LLC is an independent contractor
contracted by FranchiseBuyer in January 2005 to render consulting services.
Manager: Scott Grossman is the manager of 144 Man Enterprises, LLC serving in
that position since its inception. From July 2003 to January 2005, Mr. Grossman served
Inspect It 1
st
Franchising, located in Scottsdale, AZ as its chief operating officer. From
April 1996 to July 2002 he served White Electronic Designs, Corporation
GRANDE, INC
Grande, Inc is a corporation formed in 2005, located in Newark, Delaware. Grande, Inc is
an independent contractor contracted by FranchiseBuyer in January 2005 to render
consulting services.
April 2006 139
President: Todd Grande is the president of Grande, Inc, serving in that position
since its inception. Since September 2000, Mr. Grande served Amy S. Grande d.b.a Jani-
King, located in Newark, Delaware as operations manager. From January 2000 to August
2000, he served Werner Enterprises, located in Omaha, Nebraska as project manager.
NJR GROUP, INC
NJR Group, Inc is a corporation formed in 2000, located in Birmingham, Michigan. NJR
Group, Inc is an independent contractor contracted by FranchiseBuyer in January 2005 to
render consulting services.
President: Jay Rosen
is the president of NJR Group, Inc, serving in that position
since its inception. From April 1997 to January 2004, he served Allegra Network, located
in Northville, Michigan as executive vice president.
THE BROKERS LISTED BELOW ARE NOT REGISTERED OR AUTHORIZED TO
SELL IN THE STATES OF ILLINOIS, WASHINGTON, AND NEW YORK OR ANY
STATE IN WHICH WE ARE NOT REGISTERED TO SELL FRANCHISES.
TOM MILLER & ASSOCIATES, INC
Tom Miller & Associates is a corporation formed in 1999, located in Mesa, Arizona.
Tom Miller & Associates, Inc is an independent contractor contracted by FranchiseBuyer
in February 2005 to render consulting services.
President: Tom Miller is the president of Tom Miller & Associates serving in that
position since its inception. From March 2002 to September 2004, he served Sunbelt
Franchise Sales located in Pleasant, North Carolina as president.
MC CONSULTING, LLC
MC Consulting, LLC is a limited liability company formed in 2005, located in St. Peters,
Missouri. MC Consulting, LLC is an independent contractor contracted by
FranchiseBuyer in February 2005 to render consulting services.
Member: Michael A. Carnahan is the member of MC Consulting, LLC serving in
that position since its inception. From May 1994 to May 2004, he served Metro
Driveaxle Inc., located in St. Louis, Missouri as the president.
T.R.K. FRANCHISE CONSULTANT, INC
T.R.K Franchise Consultant, Inc is a corporation formed in 2005, located in Burton,
Michigan. T.R.K Franchise Consultant, Inc is an independent contractor contracted by
FranchiseBuyer in April 2005 to render consulting services.
President: Thomas R. King
is the president of T.R.K Franchise Consultant, Inc
serving in that position since its inception. Since September 1976, he served The Gas Co,
Inc., located in Burton, Michigan as the Vice President.
R.D.G FRANCHISE CONSULTANT, INC
April 2006 140
R.D.G. Franchise Consultant, Inc is a corporation formed in 2005, located in Burton,
Michigan. R.D.G Franchise Consultant, Inc is an independent contractor contracted by
FranchiseBuyer in April 2005 to render consulting services.
President: Robert D. Gannon is the president of R.D.G. Franchise Consultant, Inc
serving in that position since its inception. Since September 1976, he served The Gas Co,
Inc., located in Burton, Michigan as the Vice President.
BUSINESS OPPORTUNITIES UNLIMTED, INC
Business Opportunities Unlimited, Inc is a corporation formed in August 2003, located in
Boise, Idaho. Business Opportunities Unlimited, Inc is an independent contractor
contracted by FranchiseBuyer in April 2005 to render consulting services.
President: P. Robert Schmellick is the president of Business Opportunities
Unlimited, Inc serving in that position since its inception. From March 1994 to August
2003 he served Martin Franchises, Inc. located in Loveland, Ohio as the director of
development.
FORUM NETWORKING EVENTS, INC
Forum Networking Events, Inc is a corporation formed in August 2004, located in
Nokomis, Florida. Forum Networking Events, Inc is an independent contractor contracted
by FranchiseBuyer in May 2005 to render consulting services.
CEO: Paul Rowney is the chief executive officer of Forum Networking Events,
Inc, serving in that position since its inception. From September 1997 to August 2004, he
served Forum Networking Events, LTD, located in Ware, Herts as the chief executive
officer.
THE FRANCHISE CONNECTION, INC
The Franchise Connection, Inc is a Massachusetts corporation formed in May 2005. The
Franchise Connection, Inc is an independent contractor contracted by FranchiseBuyer in
May 2005 to render consulting services.
President: Gerry Pelissier
is the president of The Franchise Connection, Inc,
serving in that position since its inception. From April 2004 to March 2005, he served the
Sara Lee Corporation located in Harrison, New York as the vice president of franchise
development.
ALLWRIGHT FRANCHISE CONSULTING, INC.
Executive Vice President: Nancy Rehling Welde is the executive vice president of
AllWright Franchise Consulting, Inc, serving in that position since April 2005. Since
January 2002, she has owned and operated Rehling Welde Marketing. From October
1999 to January 2002, she served Leo Burnett Technology Group, located in Chicago, IL
as the vice president and planning director. From January 1999 to October 1999, she
served KPMG LLC, located in Montvale, NJ as the senior marketing director.
FRANCHISE CENTRAL, INC
Vice President: Stacey Arden Mehl
is the vice president of Franchise Central, Inc,
serving in that position since September 2000.
April 2006 141
BUSINESS MARKETING SERVICES, INC
Business Marketing Serves, Inc is a corporation formed in January 1998, located in
Hendersonville, North Carolina. Business Marketing Services, Inc is an independent
contractor contracted by FranchiseBuyer in June 2005 to render consulting services.
President: Gary Richard See is the president of Business Marketing Services, Inc
serving in that position since its inception.
KEMPKE CONSULTING LLC
Kempke Consulting LLC is a limited liability company formed in August 2005, located
in Mesa, Arizona. Kempke Consulting LLC is an independent contractor contracted by
FranchiseBuyer in August 2005 to render consulting services.
Owner: Bill Kempke is the owner of Kempke Consulting LLC serving in that
position since its inception. From October 1999 to July 2005 he served Re-Bath LLC
located in Mesa, Arizona as a franchise sales executive.
MRPETTY-ADVISORS, LC
MRPetty-Advisors, LC is a limited corporation formed in August 2005, located in
Syracuse, Utah. MRPetty-Advisors, LC is an independent contractor contracted by
FranchiseBuyer in August 2005 to render consulting services.
President: Merrill Petty is the president of MRPetty-Advisors, LC serving in that
position since its inception. Since January 2005, Mr. Petty has served First National
Bank, located in Layton, Utah as a Residential Construction Advisor. From May 2001 to
November 2004 he served Security Title, located in Clearfield, Utah as a transportation
manager. From November 1997 to November 2004 he served Symmetry Homes, located
in Kaysville, Utah in business development.
BUSINESS STRATEGIES OF MICHIGAN, INC
Business Strategies of Michigan is a corporation formed in September 2005, located in
Farmington Hills, Michigan. Business Strategies of Michigan is an independent
contractor contracted by FranchiseBuyer in September 2005 to render consulting
services.
President: John Mulheisen
is the president of Business Strategies of Michigan, Inc
serving in that position since its inception. Since December 1977 he has served Ziebart
International as the director of franchise development.
PATRICK CONSULTING, LLC
Patrick Consulting, LLC is a limited liability company formed in September 2005,
located in Baldwin, MD. Patrick Consulting, LLC is an independent contractor
contracted by FranchiseBuyer in September 2005 to render consulting services.
President: Delanie ‘Pat’ Patrick
is the president of Patrick Consulting, LLC
serving in that position since its inception. From August 1991 to July 2005 he served
Patrick & Associates, LP, located in Timonium, Maryland as a managing partner. From
January 1989 to March 2005 he served Child Development, LP, located in Baldwin,
Maryland as a managing partner.
April 2006 142
THINK BIG MICHAEL, LLC
Think Big Michael, LLC is a limited liability company formed in January 2000, located
in Spring Field, New Jersey. Think Big Michael, LLC is an independent contractor
contracted by FranchiseBuyer in October 2005 to render consulting services.
President: Michael Ledwitz is the president of Think Big Michael, LLC serving in
that position since its inception. From April 2004 to January 2005 he served Lawn
Doctor, located in Holmdel, New Jersey in franchise sales. From August 2001 to October
2003 he served Weichert Realtors, located in Morris Plains, New Jersey in franchise
sales. From January 1999 to July 2001 he served C21/ Coldwell Banker, located in
Parsippany, New Jersey in franchise sales.
John Ryley
is an independent contractor located in Miller Place, New York. Mr. Ryley
was contracted to render consulting services to FranchiseBuyer in April 2005. He has
been employed at RE/Max Capital Properties in Jericho, NY since November 2004. From
August 2003 to November 2004 he served RE/Max of New York located in Garden City,
NY in franchise sales. From April 2002 to August 2003 he served Java’s Brewin’
Development Corp located in Boston, Massachusetts as the vice president of franchising.
From April 1999 to April 2002 he served Coldwell Banker Hunt Kennedy located in
Brooklyn, New York as the vice president.
Edward Poole
is an independent contractor located in Newport Beach, California. Mr.
Poole was contracted to render consulting services to FranchiseBuyer in April 2005.
From October 1994 to April 2005 he served OHS Health & Safety Services, Inc located
in Costa Mesa, California as the president.
David DePhillips is an independent contractor located in Garden City, New York. Mr.
DePhillips was contracted to render consulting services to FranchiseBuyer in September
2005. Since May 2002 Mr. DePhillips has served REMAX, located in Garden City, New
York as a franchise consultant. From February 1995 to April 1998 he served Interactive
Channel located in Jacksonville, Florida as the president.
Bill Wilson is an independent contractor located in Marietta, Georgia. Mr. Wilson was
contracted to render consulting services to FranchiseBuyer in September 2005. From
April 2000 to July 2005 Mr. Wilson served SuperCoups, located in Taunton,
Massachusetts as a franchise sales executive.
Curtis Patterson
is an independent contractor located in Scottsdale, Arizona. Mr.
Patterson was contracted to render consulting services to FranchiseBuyer in October
2005. Since September 2004, he has served United Country Real Estate, located in
Kansas City, Missouri as the regional vice president. From September 2003 to June 2004
he served CCA Global Partners, located in Manchester, New Hampshire as the western
region membership director. From April 2002 to September 2003 he served GMAC Real
Estate Corp, located in Chicago, Illinois as the franchise sales director. From September
1998 to February 2002 he served Cendant Real Estate Corp, located in Parsippany, New
Jersey as the regional vice president.
FRANCHOICE, INC.
April 2006 143
FranChoice, Inc. (“FranChoice”) is a Minnesota corporation incorporated on March 10,
2000. Its principal place of business is 7500 Flying Cloud Drive, Suite 600, Eden Prairie,
Minnesota 55344, and its telephone number is (952) 345-8400.
Officers, Directors and Key Employees:
President: Stephen K. Hockett
Steve Hockett became the President of FranChoice in January 2003. From January 2002
through January 2003 he was an Independent Franchise Consultant working with
FranChoice. From January 1993 to February 2002, he was a Vice President for Great
Clips, Inc., of Minneapolis, Minnesota.
Vice President: Lori L. Kiser-Block
Lori Kiser joined FranChoice as a Consultant Development Manager in April 2003 and
became Vice President of FranChoice in November 2003. Prior to joining FranChoice,
from March 2002 until December 2002, Ms. Kiser-Block was Vice President of eFrame
Technology, Omaha, Nebraska. Prior to that Ms. Kiser-Block worked for Carlson
Leisure Group, Minnetonka, Minnesota in various positions starting as a Franchise Sales
Manager in February 1993, becoming Director of Franchise Sales in 1996, and serving as
Senior Director of Franchise Services until December 2001.
Director: Tony Verbeten
Tony Verbeten joined FranChoice in December 2002 as Chief Financial Officer. He also
is currently Chief Financial Officer of Capistar Franchise Holdings, parent company of
FranChoice and also based in Eden Prairie. He was named Director of FranChoice in
November 2005. Prior to joining FranChoice, Mr. Verbeten was Controller for Digital
River of Eden Prairie, Minnesota, from August 2001 to November 2002. He was an
independent financial planner from June through August 2001. From January 2000 to
May 2001 he was Vice President of Finance and Controller for Dantis, Minnetonka,
Minnesota.
The following individuals and entities are independent contractors, and not employees, of
FranChoice, a national franchise opportunity consulting organization. Each consultant
listed limits their activity to referring prospective franchise candidates to us. The
FranChoice consultant does not have the authority to negotiate the sales of, or sell, a
franchised business to any prospective franchise candidate. Once a FranChoice
consultant has referred a franchise candidate to us, we coordinate all sales activity with
the candidate. FranChoice itself does not meet with prospective franchise candidates as
that activity is conducted through the independent consultants, although we pay
April 2006 144
FranChoice when we award a franchise to a candidate referred to us by a FranChoice
consultant.
FranChoice Independent Consultants—Individuals:
Jeffrey F. Anderson
Since October 2004, Mr. Anderson has been an Independent Franchise Consultant for
FranChoice. Mr. Anderson is located at 7626 Willows Street, New Orleans, Louisiana.
From August through September of 2004, he was unemployed. From February 2001 to
August 2004, he was in franchise support for Packaging Store Inc. of Greenwood
Village, Colorado. From April 1997 to February 2004, he was self-employed as a
securities trader in New Orleans, Louisiana.
Louis J. Beaupre
Since March 2006, Mr. Beaupre has been an Independent Franchise Consultant for
FranChoice. He is located at 2315 Creekside Drive, Longmont, Colorado. From June
1993 to June 2002 he was President of Pear Commercial Interiors, Denver, Colorado.
From July 2002 to December 2002 he was unemployed in Longmont, Co. From
December 2002 to March 2003, he was owner of Great Harvest Bread, Longmont, CO.
From March to September 2005 he was unemployed in Longmont, CO. From September
2005 to November 2005 he was VP, General Manager of Postnet International of Denver,
CO. From November 2005 to February 2006, he was unemployed in Longmont, CO.
Edwin “Ike” W. Broaddus
Mr. Broaddus has been an Independent Franchise Consultant for FranChoice since
September 2004. Mr. Broaddus is located at 6437 Old Bust Head Road, Broad Run,
Virginia. From May 2004 through September 2004, he was unemployed. From October
2001 through May 2004 he was CEO of GuruNet of Chantilly, Virginia. From January
1998 to October 2001, he was CEO of NM Management in Alexandria, Virginia.
Stephen F. Bucci
Since November 2005, Mr. Bucci has been an Independent Franchise Consultant with
FranChoice. Mr. Bucci is located at 4 Justice Lane in Aberdeen, New Jersey. From July
2005 to October 2005, he was unemployed in Aberdeen, New Jersey. From November
2002 to July 2005, he was Director of Franchise Development for Lawn Dr. Inc. in
Holmdel, New Jersey. From December 2000 to October 2002 he was VP of Franchise
Development for Stematic, Inc. in Fort Worth, Texas.
Jeff Clark
Since November 2004, Mr. Clark has been an Independent Franchise Consultant with
FranChoice. Mr. Clark is located at 113 E. Jewel Avenue, Kirkwood, Missouri. During
October 2004 he was unemployed and in training with FranChoice. From September
2002 until September 2004, he was Franchise Development Manager for Fish Window
Cleaning, Manchester, Missouri. From July 2000 until August 2002, he was Program
Manager for Telcobuy.com, St. Louis, Missouri. From January 2000 until July 2000 he
was Product Manager for CRM, St. Louis, Missouri.
April 2006 145
Mason Copeland
Since November 2003, Mr. Copeland has been an Independent Franchise Consultant for
FranChoice. Mr. Copeland is located at 2673 Thorn Lodge Drive, Mississauga, Ontario,
Canada. From September 1999 to October 2003, he was Director of Sales and Marketing
for Ontario, Inc. of Mississauga, Ontario. From February 2000 to February 2002, he was
Director of Franchise Sales for HIP International in Toronto, Ontario.
Susan P. Curran
Since January 2003, Ms. Curran has been an Independent Franchise Consultant for
FranChoice. Ms. Curran is located at 761 Overlook Drive, Columbus, Ohio. From
December 2000 to January 2003 she was the President of OCAL Carwash, Inc. located in
Columbus, Ohio. From August 1997 to December 2000 she was unemployed after
selling her business.
Kimberley J. Daly
Since February 2002, Ms. Daly has been an Independent Franchise Consultant for
FranChoice. Ms. Daly is located at 51 Ladyslipper Drive, New Market, New Hampshire.
From February 2001 to February 2002, she was Director of Fitness for eDiets.com,
located in Boca Raton, Florida. From September 1999 to February 2001, she was self-
employed in New Hampshire.
Judy Davidson
Since August 2005, Ms. Davidson has been an Independent Franchise Consultant for
FranChoice. Ms. Davidson is located at 11 Songbird Lane, Laguna Beach, California.
From May 2005 to July 2005, she was unemployed in Laguna Beach, California. From
September 2002 to April 2005, she was Manager of Business Development for Travizon,
in Los Angeles, California. From April 2002 to August 2002, she was unemployed in
Laguna Beach, California. From January 1997 to March 2002, Ms. Davidson was
Manager of Business Development for World Travel Partners in Los Angeles, California.
Jim Dixon
Since January 2004, Mr. Dixon has been an Independent Franchise Consultant for
FranChoice. Mr. Dixon is located at 2786 Central Avenue, Memphis, Tennessee. From
September 1993 through December 2003, he was Senior Account Executive for New
Horizons Worldwide in Memphis, Tennessee.
Don Drummond
Since January 2004, Mr. Drummond has been an Independent Franchise Consultant for
FranChoice. Mr. Drummond is located at 2167 Charmaine Drive, Upland, California.
From November 2003 to December 2003, Mr. Drummond was unemployed. From
November 2000 to November 2003, he was Director of Franchise Sales for Coinmach in
Santa Fe Springs, California.
Raymond W. Fanning
Since October 2002, Mr. Fanning has been an Independent Franchise Consultant for
FranChoice. Mr. Fanning is located at 280 North Drive, Severna Park, Maryland. Since
April 2006 146
January 2002, Mr. Fanning has also been the Founder of ExploreWorld, LLC located in
Columbia, Maryland. From October 2000 to January 2002 he was employed as the
President of Microplay Interactive of Annapolis, Maryland.
Thomas L. Fowler
Mr. Fowler has been an Independent Franchise Consultant for FranChoice since February
2001. Mr. Fowler is located at 4441 Orchard Creek Drive, S.E., Grand Rapids,
Michigan. From January 2000 to February 2001, he was the owner of ExPaidite
Financial Services located in Ballwin, Missouri.
James E. Hogg
Since June 2004, Mr. Hogg has been an Independent Franchise Consultant for
FranChoice. Mr. Hogg is located at 9612 Saint Clement Circle, Lincoln, Nebraska.
From August 1999 to June 2004, he was President of Franchise Visions in Lincoln,
Nebraska. From August 1997 to August 1999, he was Vice President of Franchise
Developers of Lincoln, Nebraska.
Myra A. Holt
Since March 2006, Ms. Holt has been an Independent Franchise Consultant for
FranChoice. Ms. Holt is located at 9416 Burmester Lane, Charlotte, North Carolina.
From January 2006 to March 2006, she was unemployed while in training for
FranChoice, in Charlotte, NC. From October 2000 to December 2005, she was director of
franchise development for Outdoor Lighting Perspectives, Charlotte, NC.
H. Alfred Hurst
Since March 2005, Mr. Hurst has been an Independent Franchise Consultant for
FranChoice. Mr Hurst is located at 136 Geneva Road, Glen Ellyn, Illinois. From
January 2005 to April 2005, he was self-employed in Glen Ellyn, Illinois. From
December 2004 to January 2005, he was in purchasing for DuPage County, Wheaton,
Illinois. From July 2001 to November 2004, he was Operations Manager for Roto Rooter
Services in Addison, Illinois. From January 2001 to May 2001, he was unemployed.
From November 2000 to December 2000, he was Mercury Audit Supervisor for Set
Environmental in Wheeling, Illinois.
James P. Judy
Since May 2002, Mr. Judy has been an Independent Franchise Consultant for
FranChoice. Mr. Judy is located at 5323 Eolian Court, Raleigh, North Carolina. From
January 2000 to April 2002, Mr. Judy was a Sales Manager for Hospital Communications
located in Raleigh, North Carolina.
Kurt R. Kempfer
Mr. Kempfer has been an Independent Franchise Consultant with FranChoice since
October 2004. Mr. Kempfer is located at 10171 Bluffmont Drive, Lone Tree, Colorado.
From July 2004 to September 2004, he was unemployed. From April 2004 to July 2004,
he was President of CMG Franchise Systems in Denver, Colorado. From July 2003 to
March 2004, he was President of NHBA of Denver, Colorado. From January 2002 to
June 2003, he was a Vice President for UBuildIt in Seattle, Washington. From
April 2006 147
September 1998 to December 2001, he was an Executive Vice President of World Insp.
Network in Seattle, Washington.
William A. Meares, Jr.
Since September 2004, Mr. Meares has been an Independent Franchise Consultant with
FranChoice. Mr. Meares is located at 3614 Old Vernon Court, Alexandria, Virginia.
From August 2003 through August 2004, he was a self employed consultant in
Alexandria, Virginia. From January 1996 through August 2003, he was the COO of
Sonitrol Corp. of Alexandria, Virginia.
Anthony Menyhart
Since June 2005, Mr. Menyhart has been an Independent Franchise Consultant with
FranChoice. Mr. Menyhart is located at 301 Industrial Drive, Tecumseh, Michigan.
From February 1999 to present, he was President of SupplySide, Inc. in Tecumseh,
Michigan.
Michael Milbery
Since April 2004, Mr. Milbery has been an Independent Franchise Consultant with
FranChoice. He is located at PO Box 3991, Temple, Texas. From February 2004
through April 2004, he was in training with FranChoice in Eden Prairie, Minnesota.
From October 1996 through February 2004, he was Quizno’s Sub area director, dba MJ
Development in Temple, Texas.
Phyllis F. Pieri
Ms. Pieri has been an Independent Franchise Consultant for FranChoice since January
2003. Ms. Pieri is located at 1595 NE Iris Street, Issaquah, Washington. From July 2002
to December 2002, she did consulting for her own business, Lovegren Enterprises,
located in Issaquah, Washington. From July 2001 to July 2002, she was the Vice
President of Marketing for The Federal Group in Woodinville, Washington. From
January 2001 to July 2001, she was the Franchise Director for GMAC Home Services in
Des Moines, Iowa.
Diane Pleuss
Since November 2004, Ms. Pleuss has been an Independent Franchise Consultant for
FranChoice. Ms. Pleuss is located at 1109 Rock Creek Way, Concord, California. From
July 2004 until October 2004, she was unemployed. From November 1999 until June
2004, she was Director of Marketing and Operations for Navis Logistics Network in
Concord, California.
Laurie E. Pollock
Since April 2003, Ms. Pollock has been an Independent Franchise Consultant for
FranChoice. Ms. Pollock is located at 1490 Chase Court, Buffalo Grove, Illinois. Since
November 1989, Ms. Pollock has been the President/Owner of Promo, Inc. of Buffalo
Grove, Illinois. From April 2002 to January 2003, she also held the position of
Sales/Marketing Manager for Young Rembrandts located in Elgin, Illinois.
April 2006 148
Russell L. Porter
Mr. Porter has been an Independent Franchise Consultant for FranChoice since October
2001. Mr. Porter is located at 19085 Carsonwood, Wayzata, Minnesota. From July 2001
to October 2001 he took some time off for travel and vacation. From December 1993
until July 2001, he was in Franchise Development with Grow Biz International, located
in Minneapolis, Minnesota.
John Powers
Since March 2004, Mr. Powers has been an Independent Franchise Consultant for
FranChoice. Mr. Powers is located at 4538 Van Noord Avenue, Studio City, California.
From November 2003 to March 2004, he was training to be a Franchise Consultant.
From April 2001 to November 2003, he was a Regional VP for Super Laundry in Santa
Fe Springs, California.
Thomas W. Raymond
Since November 2005, Mr. Raymond has been an Independent Franchise Consultant for
FranChoice. Mr. Raymond is located at 1630 116
th
Avenue SE, Lake Stevens,
Washington. From September 2005 to October 2005 he was unemployed in Lake
Stevens, Washington. From September 2003 to September 2005, he was President of
Commercial Property Maintenance, Inc. in Everett, Washington. From September 2000
to August 2003, he was VP of Franchise Development for World Inspection Network,
Inc. of Seattle, Washington.
Howard Lomax “Max” Reynolds
Since November 2001, Mr. Reynolds has been an Independent Franchise Consultant for
FranChoice. Mr. Reynolds is located at 42 Shady Valley Drive, Chesterfield, Missouri.
From February 1996 until November 2001, he was the President of Quest Global located
in St. Louis, Missouri.
John Rogozenski
Since June 2004, Mr. Rogozenski has been an Independent Franchise Consultant for
FranChoice. Mr. Rogozenski is located at 5 Champlain Circle, Plymouth, Massachusetts.
From September 2003 to May 2004, he was unemployed. From April 1998 to September
2003, he was National Director of Development Services for Allied Domecq QSR in
Randolph, Massachusetts.
Jodi Rowell
Ms. Rowell has been an Independent Franchise Consultant for FranChoice since August
2005. Ms. Rowel is located at 1836 Sedwick Avenue NW, Massillon, Ohio. From June
2002 to July 2005, she was a self-employed consultant in Tooele, Utah and Massillon,
Ohio. From March 2003 to July 2004, she was a Realtor and Property Manager for
Prudential in Tooele, Utah. From September 2003 to September 2004, she was a self-
employed property manager in Tooele, Utah. From August 1999 to August 2003, she
was Senior Training Specialist for ADP in Salt Lake City, Utah.
John Ryley
April 2006 149
Mr. Ryley has been an Independent Franchise Consultant for FranChoice since March
2006. Mr. Ryley is located at 380 North Broadway, Jericho, New York. From April 2005
to February 2006, Mr. Ryley was an independent contractor for FranchiseBuyer,
Portsmouth, New Hampshire. From November 2004 to present, he has been employed at
RE/Max Capital Properties, Jericho, New York. From August 2003 to November 2004 he
was at RE/Max of New York, Garden City, NY, in franchise sales. From April 2002 to
August 2003, he served Java’s Brewin’ Development Corp., located in Boston,
Massachusetts as the vice president of franchising. From April 1999 to April 2002 he was
vice president of Coldwell Banker Hunt Kennedy, Brooklyn, New York.
Edward Poole
Mr. Poole has been an Independent Franchise Consultant for FranChoice since March
2006. Mr. Poole is located at 5 Montpellier, Newport Beach, California. From April 2005
to February 2006, Mr. Poole was an independent contractor for FranchiseBuyer,
Portsmouth, New Hampshire. From October 1994 to April 2005 he was president of OHS
Health & Safety Services, Inc., Costa Mesa, California.
Mary W. Shutts
Since November 2002, Ms. Shutts has been an Independent Franchise Consultant for
FranChoice. Ms. Shutts is located at 4604 Marsh Creek Drive, N. Myrtle Beach, South
Carolina. From November 1999 to November 2002, Ms. Shutts was a Financial Advisor
for American Express in Bedford, New Hampshire.
Michael Stice
Since January 2004, Mr. Stice has been an Independent Franchise Consultant for
FranChoice. Mr. Stice is located at 14253 Kimberly Circle, Lake Oswego, Oregon.
From June 2003 through December 2003, he was President of Knowledge Points in
Portland, Oregon. From September 1997 through June 2003, he was Executive Director
of Northwest Christian Community Foundation in Lake Oswego, Oregon.
Steve Valentine
Mr. Valentine has been an Independent Franchise Consultant with FranChoice since
October 2004. He is located at 3815 W. Mason Road, Deer Park, Washington. From
December 1998 to October 2004, he was Owner of JVS Sales & Marketing in Whatcom
& Spokane County, Washington.
Jeffrey B. Young
Since June 2004, Mr. Young has been an Independent Franchise Consultant with
FranChoice. Mr. Young is located at 850 Hulton Road, Oakmont, Pennsylvania. From
December 2000 through June 2004, he was a self-employed franchise consultant in
Oakmont, Pennsylvania. From October 1992 through December 2000, he was Owner of
GNC and Candy Express franchises in Pittsburgh, Pennsylvania.
April 2006 150
Christopher Zoto
Mr. Zoto has been an Independent Franchise Consultant with FranChoice since
September 2004. He is located at 3 Avalon Court, Doylestown, Pennsylvania. From
March 2004 through August 2004, he was unemployed in Doylestown, Pennsylvania.
From April 2002 to February 2004, he was in franchise development with Cottman
Transmission of Fort Washington, Virginia. From February 2002 through April 2002, he
was unemployed. From January 2001 through February 2002, he was in sales with EPIX
of Woodbridge, New Jersey. From January 1998 to January 2001, he was in sales with
Choice Imaging of Willow Grove, Pennsylvania.
FranChoice Independent Consultants—Entities:
AllWright Franchise Consulting, Inc.
AllWright Franchise Consulting, Inc. is a corporation located in Surprise, Arizona and
formed in May 2002. AllWright Franchise Consulting, Inc. has rendered consulting
services as an independent contractor with FranChoice since March 2006.
President: Christopher A. Wright
Mr. Wright has been president of AllWright Franchise Consulting, Inc. since its inception
in May 2002. Mr. Wright is located at 21001 N. Carillo Trail, Surprise, Arizona. From
March 2004 to March 2006, Mr. Wright was an independent franchise consultant with
FranchiseBuyer, Portsmouth, New Hampshire. From January 1993 to August 2002, he
was president of Advanced Franchising Worldwide, Scottsdale, Arizona.
Executive Vice President: Nancy Rehling Welde
Ms. Welde had been executive vice president of AllWright Franchise Consulting, Inc.
since April 2005. She is located at 21001 N. Carillo Trail, Surprise, Arizona. From
March 2004 to February 2006 she was an independent franchise consultant with
FranchiseBuyer, Portsmouth, New Hampshire. Since January 2002, Ms. Welde has
owned an operated Rehling Welde Marketing. From October 1999 to January 2002, she
was vice president and planning director for Leo Burnett Technology Group, Chicago,
Illinois.
BC Marketing, Inc.
BC Marketing, Inc. is a Texas corporation located in San Antonio, Texas and formed in
August 1991. Since November 2000, BC Marketing, Inc. has rendered consulting
services as an independent contractor with FranChoice.
President: William P. Blackmon
Mr. Blackmon has been president of BC Marketing, Inc. since its inception August 1991.
Mr. Blackmon is located at 17210 Fawn Cove, San Antonio, Texas.
April 2006 151
Blakeley & Blakeley, LLC
Blakeley & Blakeley, LLC is an Arizona limited liability corporation located in Castle
Rock, Colorado and formed in April 1998. Blakeley & Blakeley, LLC has rendered
consulting services as an independent contractor with FranChoice since April 2005.
Member: Britt Blakeley
Ms. Blakeley has been a Member of Blakeley & Blakeley, LLC since its inception in
April 1998. Ms. Blakeley is located at 1506 Sterling Hill Court, Castle Rock, Colorado.
From April 1998 to April 2005, Ms. Blakeley was the owner of a Navis franchise in
Phoenix, Arizona.
Bloom & Associates, LLC
Bloom & Associates, LLC is a Delaware limited liability corporation located in Franklin,
Tennessee and formed in August 2002. Bloom & Associates, LLC has rendered
consulting services as an independent contractor with FranChoice since November 2004.
President/Member: Bruce V. Bloom
Mr. Bloom has been President/Member of Bloom and Associates, LLC since its inception
August 2002. Mr. Bloom is located at 307 Monticello Road, Franklin, Tennessee. From
April 2002 until November 2004, he was President/Member of Bloom & Associates in
Oak Ridge, New Jersey. From September 1999 to April 2002, he was President and CEO
of Knights Franchise Systems, Inc. (Cendant Corp.) of Parsippany, New Jersey.
Bogart & Associates, Inc.
Bogart & Associates, Inc. is a Maine corporation located in Wells, Maine and formed in
April 2004. Since April 2004, Bogart & Associates, Inc. has rendered consulting
services as an independent contractor with FranChoice.
CEO/President: Matthew H. Bogart
Mr. Bogart has been CEO/President of Bogart & Associates, Inc. since its inception in
April 2004 and has been an Independent Franchise Consultant for FranChoice since
December 2000. Mr. Bogart is located at 12 Nottingham Drive, Wells, Maine. From
September 1999 to December 2000 he held the positions of Senior Sales Consultant and
Ad Sales Director for Franchise Solutions Corporation located in Portsmouth, New
Hampshire.
Boxford Consulting, LLC
Boxford Consulting, LLC is a limited liability corporation formed in February 2006 and
located in Boxford, Massachusetts. Boxford Consulting, LLC has rendered consulting
services as an independent contractor with FranChoice since March 2006.
President: William Grody
Mr. Grody has been president of Boxford Consulting, LLC since its inception in
February 2006. He is located at Nine Long Hill Road, Boxford, Massachusetts. From
January 2006 to March 2006 he was unemployed while training with FranChoice,
Boxford, Massachusetts. From January 2003 to December 2005 he was director of
April 2006 152
franchise development for Kabloom, Ltd., Woburn, Massachusetts. From April 1997 to
December 2002, he was self-employed as a consultant in Boxford, Massachusetts.
Business Opportunities Unlimited, Inc.
Business Opportunities Unlimited, Inc. is a corporation formed in August 2003 and
located in Boise, Idaho. Business Opportunities Unlimited, Inc. has rendered consulting
services as an independent contractor with FranChoice since March 2006.
President: P. Robert Schmellick
Mr. Schmellick has been president of Business Opportunities Unlimited, Inc. since its
inception in 2003. He is located at 6253 N. Fair Oaks Place, Boise, Idaho. From April
2005 to February 2006 he was an independent franchise consultant with FranchiseBuyer
of Portsmouth, New Hampshire. From March 1994 to August 2003 he was director of
development of Martin Franchises, Inc., located in Loveland, Ohio.
Business Marketing Services, Inc.
Business Marketing Services, Inc. is a corporation formed in January 1998, located in
Hendersonville, North Carolina. Business Marketing Services, Inc. has rendered
consulting services as an independent contractor with FranChoice since March 2006.
President: Gary Richard See
Mr. See has been president of Business Marketing Services, Inc. since its inception in
1998. He is located at 2506 Laurel Park Highway, Hendersonville, North Carolina. From
June 2005 to February 2006, he was an independent franchise consultant for
FranchiseBuyer, Portsmouth, New Hampshire.
Caber Consulting, Inc.
Caber Consulting, Inc. is a Maryland corporation located in Columbia, Maryland and
formed in June 2001. Since July 2001, Caber Consulting, Inc. has rendered consulting
services as an independent contractor with FranChoice.
President: D. Bruce Brown
Mr. Brown has been President of Caber Consulting, Inc. since its inception. Mr. Brown
is located at 8830 Sandrope Court, Columbia, Maryland. From December 1993 until
January 2001 he was a Senior Manager for Sylvan Learning Systems located in
Baltimore, Maryland.
Capital Marketing, Inc.
Capital Marketing, Inc. is a Utah corporation located in Provo, Utah and incorporated in
November 2001. Capital Marketing, Inc. has rendered consulting services as an
independent contractor with FranChoice since April 2005.
Principal: Cameron Boyle
Mr. Boyle has been Principal of Capital Marketing Inc. since its inception in November
2001. Mr. Boyle is located at 1865 Oregon Avenue, Provo, Utah. From May 1999 to
present, he has also been an owner of Wasatch Pest Control located in Provo, Utah.
April 2006 153
CSW Consulting, LLC
CSW Consulting, LLC is an Arizona limited liability corporation formed in August 2004
and located in Goodyear, Arizona. CSW Consulting, LLC has rendered consulting
services as an independent contractor with FranChoice since September 2004.
President: Christopher S. Willey
Mr. Willey has been President of CSW Consulting, LLC since its inception in August
2004. He is located at 1627 S. 174
th
Avenue, Goodyear, Arizona. From March 2004
through August 2004, he was a consultant with AlphaGraphics of Goodyear, Arizona.
From July 1993 through March 2004, he was Owner of an AlphaGraphics franchise in
Burlington, Massachusetts.
D.A. Gordon Enterprise, Inc.
D.A. Gordon Enterprise, Inc. is a Minnesota corporation formed in October 2001 and
located in Minnetonka, Minnesota. Since October 2001, D.A. Gordon Enterprise, Inc.
has rendered consulting services as an independent contractor with FranChoice.
President: Deborah A. Gordon
Gordon has been President of D.A. Gordon Enterprises, Inc. since October 2001 and has
been an independent contractor with FranChoice since October 2000. Ms. Gordon is
located at 3531 Plymouth Road, Minnetonka, Minnesota.
Daniel A. Schwalbe, Inc.
Daniel A. Schwalbe, Inc. is a Washington corporation formed in January 1990 and
located in Spokane, Washington. Daniel A. Schwalbe, Inc. has rendered consulting
services as an independent contractor with FranChoice since March 2005.
President: Dan A. Schwalbe
Mr. Schwalbe has been President of Daniel A. Schwalbe, Inc. since January 1990. Mr.
Schwalbe is located at 11422 E. 44, Spokane, Washington. From September 1995 to
January 2005 he was Area Director for Quizno’s, Spokane, Washington. Simultaneously,
from January 1991 to February 2005 he was an architect for Daniel A. Schwalbe, Inc.,
Sun Valley, Idaho.
DKWoggon & Associates, LLC
DKWoggon & Associates, LTD is a Wisconsin limited liability corporation formed in
February 2004 and located in Holmen, Wisconsin. DKWoggon & Associates, has
rendered consulting services as an independent contractor with FranChoice since March
2004.
President: David J. Woggon
Since March 2004, Mr. Woggon has been an Independent Franchise Consultant with
FranChoice. Mr. Woggon has been President of DKWoggon & Associates, LTD since
its inception in February 2004. Mr. Woggon is located at W7705 Van Dunk Place, #103,
Holmen, Wisconsin. From January 2004 to March 2004, he was training to be a
franchise consultant. From August 1991 through January 2004, he was Senior VP of
April 2006 154
Franchise Operations and Minority Owner of Kitchen Solvers, Inc. in Lacrosse,
Wisconsin.
Dream Maker & Associates, LLC
Dream Maker & Associates, LLC is a Maryland limited liability corporation formed in
March 2005 and located in Towson, Maryland. Dream Maker & Associates, LLC has
rendered consulting services as an independent contractor with FranChoice since March
2005.
Managing Partner: Britton “Britt” A. Schroeter
Ms. Schroeter has been Managing Partner of Dream Maker & Associates, LLC since its
inception in March 2005 and has been an Independent Franchise Consultant with
FranChoice since January 2002. Ms. Schroeter is located at 1615 Dennis Avenue,
Towson, Maryland. Ms. Schroeter has been an Independent Consultant for Franchise
Development Systems, Inc. since July 1999. From June 2000 to December 2001, she
also was Vice President of Franchise Development of Kiddie Academy International,
Inc., located in Bel Air, Maryland.
DTarrant & Associates
DTarrant & Associates is a corporation formed in March 2003 and located in Aurora,
Colorado. DTarrant & Associates has rendered consulting services as an independent
contractor with FranChoice since March 2003.
Owner/President: Debbie Tarrant
Ms. Tarrant has been Owner/President of DTarrant & Associates since its inception in
March 2003 and has been an Independent Franchise Consultant with FranChoice since
February 2003. Ms. Tarrant is located at 21447 E. Ottawa Circle, Aurora, Colorado.
From September 2000 to February 2003, Ms. Tarrant served as a Sr. Field Business
Consultant for Money Mailer located in Denver, Colorado.
eADVANTAGE 4U, LLC
eADVANTAGE 4U, LLC is an Ohio limited liability corporation formed in July 2000
and located in Dublin, Ohio. eADVANTAGE 4U, LLC has rendered consulting services
as an independent contractor with FranChoice since May 2004.
President: Laurel Israel Sturm
Ms. Sturm has been President and sole managing member of eAdvantage4U since its
inception in July 2000. Ms. Sturm is located at 5511 Aryshire Court, Dublin, Ohio. From
April 2001 to April 2004, she was General Counsel for Escape Enterprises, Ltd.,
Columbus, Ohio. From July 2000 to March 2002, she was General Counsel for M-E
Companies in Westerville, Ohio. From April 1999 to December 2002, she was Adjunct
Faculty and Director of E-Business Leadership Forum at Otterbein College in
Westerville, Ohio.
April 2006 155
FranCoach, Inc.
FranCoach, Inc. is a Colorado corporation formed in May 2005 and located in Arvada,
Colorado. FranCoach, Inc. has rendered consulting services as an independent contractor
with FranChoice since June 2005.
President: Scott Jones
Mr. Jones has been President of FranCoach, Inc. since its inception in May 2005. Mr.
Jones is located at 13245 W. 67
th
Place, Arvada, Colorado. From January 2003 to
present, he was President and CEO of Healthy Inspirations of Arvada, Colorado. From
November 1994 to December 2002, he was CEO for Sonsio of Wheatridge, Colorado.
Franfinders, LLC.
Franfinders, LLC is a Wisconsin limited liability corporation formed in January 2002 and
located in Mequon, Wisconsin. Franfinders, LLC has rendered consulting services as an
independent contractor with FranChoice since January 2002.
Principal: Marc Cayle
Mr. Cayle has been Principal of Franfinders, LLC since its inception January 2002 and
has been an Independent Franchise Consultant with FranChoice since April 2000. Mr.
Cayle is located at 11668 North Bobolink Lane, Mequon, Wisconsin. From April 2000
to February 2001 he was also in sales for Franchise Development Center in Atlanta, GA.
First Franchise Associates, LLC.
First Franchise Associates, LLC is an Arizona limited liability corporation formed in
March 2000 and located in Cave Creek, Arizona. First Franchise Associates, LLC has
rendered consulting services as an independent contractor with FranChoice since
November 2002.
Managing Member: Richard C. Pope
Mr. Pope has been Managing Member of First Franchise Associates, LLC since its
inception March 2000. Mr. Pope is located at 5902 E. Rancho Del Oro Court, Cave
Creek, Arizona.
Franchise Central, Inc.
Franchise Central, Inc. is a corporation formed in 1995 and located in Surprise, Arizona.
Franchise Central, Inc. has rendered consulting services as an independent contractor
with FranChoice since March 2006.
President: Alan S. Hoffman
Mr. Hoffman has been president of Franchise Central Inc. since its inception in 1995. He
is located at 14983 W. Gentle Breeze Way, Surprise, Arizona. From December 2003 to
February 2006, Mr. Hoffman was an independent contractor for FranchiseBuyer,
Portsmouth, New Hampshire.
Vice President: Stacey Arden Mehl
Ms. Mehl has been vice president of Franchise Central, Inc. since September 2000. She is
located at 14983 W. Gentle Breeze Way, Surprise, Arizona. From December 2003 to
April 2006 156
February 2006, she was also an independent consultant with FranchiseBuyer,
Portsmouth, New Hampshire.
FranchiseCoach, LLC
FranchiseCoach, LLC is an Arizona limited liability corporation formed in April 2001
and located in Flagstaff, Arizona. FranchiseCoach, LLC has rendered consulting services
as an independent contractor with FranChoice since October 2003.
President: John Stigmon
Mr. Stigmon has been President of FranchiseCoach, LLC since its inception in April
2001. Mr. Stigmon is located at 1000 N. Humphreys Street, Flagstaff, Arizona. From
April 2001 to the present, Mr. Stigmon has been President of FranchiseCoach, LLC in
Flagstaff, Arizona. From July 2000 to April 2001 he was unemployed.
Franchise Locators, Inc.
Franchise Locators, Inc. is a Georgia corporation formed in January 2004 and located in
Augusta, Georgia. Franchise Locators, Inc. has rendered consulting services as an
independent contractor with FranChoice since August 2005.
President: Anna Wilds
Ms. Wilds has been President of Franchise Locators, Inc. since its inception in January
2004. Her business is located at 2500 Lyndale Street, Augusta, Georgia. From January
2004 to present, she has been President of Franchise Locators, Inc. of Augusta, Georgia.
From February 2001 to December 2003, she was unemployed in Augusta, Georgia. From
August 1996 to January 2001, she was President of JACO Medical Equipment, Inc. in
Augusta, Georgia.
Franchise Sales Consultants, Inc.
Franchise Sales Consultants, Inc. is a corporation formed in 2000 and located in Coral
Springs, Florida. Franchise Sales Consultants, Inc. has rendered consulting services as an
independent contractor with FranChoice since March 2006.
President: Michael G. Kalleres
Mr. Kalleres has been president of Franchise Sales Consultants, Inc. since its inception in
2000. He is located at 969 Cascades Park Trail, DeLand, Florida. From November 2004
to February 2006, he was an independent franchise consultant with FranchiseBuyer,
Portsmouth, New Hampshire.
Franchise Sales Consultant, LLC
Franchise Sales Consultant, LLC, is a limited liability company formed in February 2004
and located in Northville, Michigan. Franchise Sales Consultant, LLC has rendered
consulting services as an independent contractor with FranChoice since March 2006.
President: Steven E. Gossard
Mr. Gossard has been president of Franchise Sales Consultant, LLC, since its inception in
2004. He is located at 44915 Galway Dr., Northville, Michigan. From February 2004 to
February 2006, he was an independent franchise consultant with FranchiseBuyer,
April 2006 157
Portsmouth, New Hampshire. From March 2003 to February 2004, Mr. Gossard was a
franchise sales consultant with The Coffee Beanery, Flushing, Michigan. From April
2001 to March 2003, he was vice president of Deadsolid Golf, Altoona, Pennsylvania.
From February 2001 to March 2001 he was unemployed. From November 1993 to
February 2001, he was vice president of sales for ProGolf of America, Farmington Hills,
Michigan.
Fran-Quest, Inc.
Fran-Quest, Inc. is a California company formed in January 2006 and located in Rancho
Santa Margarita, California. Fran-Quest, Inc. has rendered consulting services as an
independent contractor with FranChoice since March 2006.
President: Richard Luna
Mr. Luna has been president of Fran-Quest, Inc. since its inception in 2006. He is located
at 6 Altivo, Rancho Santa Margarita, California. From January 2006 to March 2006, he
was unemployed while in training for FranChoice in Rancho Santa Margarita, California.
From July 2002 to January 2006 he was director of licensing for Budget Blinds, Orange
California. From April 1996 to June 2002 he was director of business development for
Future Computing, Yorba Linda, California.
GC Alliance, LLC
GC Alliance, LLC is a Virginia limited liability corporation formed in March 2003 and
located in Warrenton, Virginia. GC Alliance, LLC has rendered consulting services as an
independent contractor with FranChoice since November 2003.
Manager: George Knauf
Mr. Knauf has been Manager of GC Alliance, LLC since its inception. Mr. Knauf is
located at PO Box 3165, Warrenton, Virginia. From May 2002 to October 2003, he was
Managing Partner of USOpt in Warrenton, Virginia. From March 2001 to October 2003,
he was Managing Partner of Netspace, No. Virginia in Fairfax, Virginia. From February
2000 to March 2001 he was Franchise Director for Netfran Development Corp., Miami,
Florida.
GroupOne, Inc.
GroupOne, Inc. is a Washington corporation formed in January 2005 and located in
Vancouver, Washington. GroupOne, Inc. has rendered consulting services as an
independent contractor with FranChoice since March 2005.
President/Owner: Jay Schlake
Mr. Schlake has been President/Owner of Group One Inc. since its inception January
2005. Mr. Schlake is located at 11216 NE 104
th
Street, Vancouver, Washington. From
February 2005 to March 2005, he was unemployed. From March 2004 to January 2005,
he was Vice President of Operations, for KnowledgePoints in Portland, Oregon. From
January 2004 to March 2004, he was unemployed. From June 1995 to December 2003,
he was Senior Vice President of Business Services for Papa Murphy’s Pizza in
Vancouver, Washington.
April 2006 158
J.A. Adams & Associates, Inc.
J.A. Adams & Associates, Inc. is a Georgia corporation located in Acworth, Georgia and
formed in August 2002. J.A. Adams & Associates has rendered consulting services as an
independent contractor with FranChoice since September 2002.
President: Jacalynn A. Adams
Ms. Adams has been with J.A. Adams & Associates since its inception in August 2002.
Ms. Adams is located at 6259 Braidwood Way, Acworth, Georgia. From September
2000 to September 2002, Ms. Adams was Director of Franchise Operations for Regus
Business Centers in Atlanta, Georgia.
JAG & Associates, Inc.
JAG & Associates, Inc. is a Maryland corporation formed in March 1996 and located in
Glen Arm, Maryland. JAG & Associates, Inc. Associates has rendered consulting
services as an independent contractor with FranChoice since March 2006.
President: Jackie Gallagher
Ms. Gallagher has been with JAG & Associates, Inc. since its inception in March 1996.
She is located at 4329 Conifer Court, Glen Arm, Maryland. From June 2003 to February
2006, Ms. Gallagher was an independent contractor for FranchiseBuyer, Portsmouth,
New Hampshire.
JayGee Enterprises, Inc.
JayGee Enterprises, Inc. is a Maryland corporation formed in October 1995 and located
in Arnold, Maryland. JayGee Enterprises, Inc. has rendered consulting services as an
independent contractor with FranChoice since January 2004.
James Sebastiano, President
Mr. Sebastiano has been President of JayGee Enterprises, Inc. since its inception in 1995.
Mr. Sebastiano is located at 1290 Bay Dale Drive, Arnold, Maryland. From September
2002 to present, he has been a Franchise Owner of Money Mailer located in Glenburnie,
Maryland. From April 2002 to August 2002, he was unemployed. From January 2001 to
March 2002, he was Vice President of The Cleaning Authority in Columbia, Maryland.
J. d’Auguste and Associates, Inc.
J. d’Auguste and Associates, Inc. is a South Dakota corporation formed in July 2004 and
located in Dakota Dunes, South Dakota. J. d’Auguste and Associates, Inc. has rendered
consulting services as an independent contractor with FranChoice since August 2005.
President: J. d’Auguste
Mr. d’Auguste has been President of J. d’Auguste and Associates, Inc. since its inception
in July 2004. Mr. d’Auguste is located at 1036 Pebble Beach Drive, Dakota Dunes,
South Dakota. From May 2005 to July 2005, he was Owner of J. d’Auguste and
Associates, Inc., dba Accelerated Business Results in Dakota Dunes, South Dakota.
From July 2004 to April 2005, he was Owner of J. d’Auguste and Associates, Inc., dba
Action International of Virginia, in Dakota Dunes, South Dakota. From February 2004
April 2006 159
to June 2004, he was unemployed in Dakota Dunes, South Dakota. From July 2003 to
January 2004, he was Owner of Wegher Construction in North Sioux City, South Dakota.
From May 2002 to July 2003, he was unemployed in North Sioux City, South Dakota.
From March 2001 to April 2002, he was President of Imaging Diagnostic in Plantation,
Florida. From March 2001 to June 2001, he was Owner of J. d’Auguste and Associates,
LLC in McLean Virginia. From December 1999 to February 2001, he was Founder/CEO
of Revonet in McLean, Virginia.
Jim Bentley Consulting, LLC
Jim Bentley Consulting, LLC is an Arizona limited liability company located in Phoenix,
Arizona and formed in June 2004. Jim Bentley Consulting, LLC has rendered consulting
services as an independent contractor with FranChoice since June 2004.
President: James Bentley
Mr. Bentley has been with Jim Bentley Consulting, LLC since its inception June 2004
and has been an Independent Franchise Consultant with FranChoice since September
2003. Mr. Bentley is located at 1224 East Peoria Avenue, Phoenix, Arizona. From
February 1998 to July 2003, he was General Manager for Alphagraphics in Tempe,
Arizona.
Jorgenson Companies, LLC.
Jorgenson Companies, LLC is a Maryland limited liability corporation formed in
November 2002 and located in Glenwood, Maryland. Jorgenson Companies, LLC has
rendered consulting services as an independent contractor with FranChoice since
November 2002.
Member: John M. Jorgenson
Mr. Jorgenson has been a Member of Jorgenson Companies, LLC since its inception in
November 2002 and has been an Independent Franchise Consultant for FranChoice since
November 2001. Mr. Jorgenson is located at 3060 Route 97, #180, Glenwood, Maryland.
Since July 1991, he has also been a General Partner with The Chase Group located in
Rockville, Maryland.
JW Consulting, LLC
JW Consulting, LLC is a Michigan limited liability corporation formed in May 2005 and
located in Bloomfield Hills, Michigan. JW Consulting, LLC has rendered consulting
services as an independent contractor with FranChoice since May 2005.
President: Jeffrey A. Welsh
Mr. Welsh has been President/Member of JW Consulting, LLC since its inception in May
2005 and has been an Independent Franchise Consultant with FranChoice since
November 2004. He is located at 4683 Brafferton Drive, Bloomfield Hills, Michigan.
From September through October 2004, he was unemployed. From January 2002 until
August 2004, he was executive director of the Independent Organization of Little Caesar
Franchisees in Troy, Michigan. From March 2000 to December 2001, he was Executive
VP and COO for A Thousand Points of Knowledge in Spokane, Washington.
April 2006 160
Kaiser & Associates, LLC.
Kaiser & Associates, LLC is a Minnesota limited liability corporation formed in January
2001 and located in Edina, Minnesota. Kaiser & Associates, LLC has rendered
consulting services as an independent contractor with FranChoice since November 2001.
President: William H. Kaiser
Mr. Kaiser has been President of Kaiser & Associates, LLC since its inception in April
2001. Mr. Kaiser is located at 4238 Crocker Avenue, Edina, Minnesota. He has been the
President of Kaiser & Associates, LLC since January 2001.
Kempke Consulting LLC
Kempke Consulting LLC is a limited liability company formed in August 2005 and
located in Mesa, Arizona. Kempke Consulting LLC as rendered consulting services as an
independent contractor with FranChoice since March 2006.
Owner: Bill Kempke
Mr. Kempke has been the owner of Kempke Consulting LLC since its inception in 2005.
He is located at 5863 E. Boston Street, Mesa, Arizona. From August 2005 to February
2006, he was an independent franchise consultant with FranchiseBuyer, Portsmouth, New
Hampshire. From October 1999 to July 2005 he was a franchise sales executive for Re-
Bath LLC, located in Mesa, Arizona.
KMKS, LLC
KMKS, LLC is a New Jersey limited liability corporation formed in March 2004 and
located in Medford, New Jersey. KMKS, LLC has rendered consulting services as an
independent contractor with FranChoice since March 2004.
President: Seth N. Schonberg
Mr. Schonberg has been President of KMKS, LLC since its inception in March 2004 and
has been an Independent Franchise Consultant for FranChoice since June 2002. Mr.
Schonberg is located at 5 Dufton Drive, Medford, New Jersey. From January 1993 to
June 2002, Mr. Schonberg was employed as the Senior Vice President of Development
for United Financial Services located in Philadelphia, PA.
Kovach & Associates, LLC
Kovach & Associates, LLC is a Colorado limited liability corporation formed in June
2003 and located in Boulder, Colorado. Kovach & Associates, LLC has rendered
consulting services as an independent contractor with FranChoice since June 2003.
President: Mark Kovach
Mr. Kovach has been President of Kovach & Associates, LLC since its inception June
2003 and has been an Independent Franchise Consultant with FranChoice since March
2001. Mr. Kovach is located at 920 10
th
Street, Boulder, Colorado. From June 2000 to
March 2001, Mr. Kovach was President of MJK Properties, San Francisco, California.
Kris Nieb & Associates, LLC
April 2006 161
Kris Nieb & Associates, LLC is a Colorado limited liability corporation formed in May
2005 and located in Arvada, Colorado. Kris Nieb & Associates, LLC has rendered
consulting services as an independent contractor with FranChoice since May 2005.
President: Kristofer T. Nieb
Mr. Nieb has been President of Kris Nieb & Associates, LLC since its inception in May
2005 and has been an Independent Franchise Consultant with FranChoice since April
2005. Mr. Nieb is located at 8304 Field Court, Arvada, Colorado. From January 2005 to
March 2005, he was unemployed in Arvada, Colorado. From August 2003 to December
2004, he was Development Manager for Maui Wowi Fresh Hawaiian Blends located in
Littleton, Colorado. From June 2001 to March 2003, he was Director of Franchise
Support for Maui Wowi Fresh Hawaiian Blends in Littleton, Colorado. From June 2000
to March 2003, he was an Owner of Maui Wowi Fresh Hawaiian Blends in Littleton,
Colorado. From June 2001 to present, he was Owner of K&A Services, Inc. located in
Arvada, Colorado.
KRM Consulting, LLC.
KRM Consulting, LLC is a New Jersey limited liability corporation formed in April 2002
and located in Monroeville, New Jersey. KRM Consulting, LLC has rendered consulting
services as an independent contractor with FranChoice since April 2002.
President: Karol R. Mercurio
Ms. Mercurio has been President of KRM Consulting LLC since its inception in April
2002 and has been an Independent Franchise Consultant with FranChoice since July
2000. Ms. Mercurio is located at 104 Quail Court, Monroeville, New Jersey.
LDK Enterprises
LDK Enterprises is a Michigan corporation formed in April 2005 and located in
Rochester Hills, Michigan. Since June 2005, LDK Enterprises has rendered consulting
services as an independent contractor with FranChoice.
President: Lawrence Klukowski
Mr. Klukowski has been President of LDK Enterprises since its inception in April 2005.
Mr. Klukowski is located at 2784 Murfield Court, Rochester, Michigan. From November
1988 to February 2005, he was President of Cartex, Ltd., Sterling Heights, Michigan.
From February 2005 to April 2005 he was unemployed in Rochester Hills, Michigan.
Louis M. Lavetan, LLC
Louis M. Lavetan, LLC is a Pennsylvania limited liability corporation formed in June
2004 and located in York, Pennsylvania. Since June 2004, Louis M. Lavetan, LLC has
rendered consulting services as an independent contractor with FranChoice.
Managing Member: Louis Lavetan
Mr. Lavetan has been Managing Member of Louis M. Lavetan, LLC since its inception
and has been an Independent Franchise Consultant for FranChoice since March 2004.
Mr. Lavetan is located at 335 Harvest Field Lane, York, Pennsylvania. From January
2004 to March 2004, he was training to become a franchise consultant. From July 2003
April 2006 162
to December 2003, he was Owner of Lou’s Car Service in Boca Raton, Florida. From
April 2003 to July 2003, he was unemployed. From July 2002 to April 2003, he was
Business Development Director for DCTYD, Baltimore, Maryland. From March 2001 to
July of 2002, he was a Partner in BBAD, LLC located in York, Pennsylvania.
MAAD Marketing Company
MAAD Marketing Company is an Illinois corporation located in Indian Wells, California
formed in October 1994. Since October 2002, MAAD Marketing Company has rendered
consulting services as an independent contractor with FranChoice.
Owner: Mary Anne Schultz
Ms. Schultz has been Owner of MAAD Marketing Company since its inception October
1994. Ms. Schultz is located at 75-719 Valle Vista, Indian Wells, California. From
October 1994 to August 2002, Ms. Schultz was the Owner/Operator of a Money Mailer
franchise located in Palatine, Illinois.
Vice President: Richard L. Bissell
Mr. Bissell has been Vice President of MAAD Marketing Company since its inception
October 1994. Mr. Bissell is located at 75-719 Valle Vista, Indian Wells, California.
From October of 1994 to October 2002, Mr. Bissell was an Owner of a Money Mailer
franchise based out of Palatine, Illinois.
Majic Franchise Development, LLC
Majic Franchise Development, LLC is an Arizona limited liability corporation formed in
May 1995 and located in Scottsdale, Arizona. Majic Franchise Development, LLC has
rendered consulting services as an independent contractor with FranChoice since January
2005.
Member: Mark Savel
Mr. Savel has been Member of Majic Franchise Development, LLC since its inception in
May 1995. Mr. Savel is located at 18701 E. Vista Bonita Drive, #125, Scottsdale,
Arizona.
Mark J. Pasma, Inc.
Mark J. Pasma, Inc. is a Michigan corporation formed in January 1988 and located in
Hudsonville, Michigan. Since March 2001, Mark J. Pasma, Inc. has rendered consulting
services as an independent contractor with FranChoice.
President: Mark J. Pasma
Mr. Pasma has been President of Mark J. Pasma, Inc. since its inception January 1988.
Mr. Pasma is located at 2740 Barry Street, Hudsonville, Michigan. Since September
2000, Mr. Pasma has been self-employed as a consultant in Grand Rapids, Michigan.
Matthew J. Stevens & Associates, Inc.
Matthew J. Stevens & Associates, Inc. is an Ohio corporation formed in February 2003
and located in Columbus, Ohio. Since February 2003, Matthew J. Stevens & Associates,
Inc. has rendered consulting services as an independent contractor with FranChoice.
April 2006 163
President: Matthew J. Stevens
Mr. Stevens has been President of Mathew J. Stevens & Associates, Inc. since its
inception in February 2003 and has been an Independent Franchise Consultant with
FranChoice since September 2001. Mr. Stevens is located at Box 44934 Hiltop Station,
Columbus, Ohio. Since September 2001 he has also been the President of Suhey
Investment Group Inc. From September 1998 until September 2001, he was a Developer
with Franchise Development Center located in Atlanta, Georgia.
Melaney Marketing, Inc.
Melaney Marketing, Inc. is a Utah corporation formed in January 2004 and located in
West Haven, Utah. Since November 2005, Melaney Marketing, Inc. has rendered
consulting services as an independent contractor with FranChoice.
President: Brian Melaney
Mr. Melaney has been President of Melaney Marketing (a single proprietorship until
January 2004) since its inception in 1986. Mr. Melaney is located at 2863 West 3775
South, West Haven, Utah.
MG Consulting, Inc.
MG Consulting, Inc. is a Utah corporation formed in August 2005 and located in Layton,
Utah. Since August 2005, MG Consulting, Inc. has rendered consulting services as an
independent contractor with FranChoice.
Principal: Mark R. Gilleland
Mr. Gilleland has been Principal of MG Consulting, Inc. since its inception in August
2005. Mr. Gilleland is located at 1373 N. Child, Layton, Utah. From March 2003 to July
2005, he was a Sales Manager for YESCO located in Salt Lake City, Utah. From
December 2002 to March 2003 he was unemployed in Layton, Utah. From June 1997 to
December 2002, he was VP of Leasing for Sadies/INVU in Bountiful, Utah.
MML Franchise Marketing, Inc.
MML Franchise Marketing, Inc. is a Florida corporation formed in December 2003 and
located in Lakewood, Colorado. MML Franchise Marketing, Inc. has rendered consulting
services as an independent contractor with FranChoice since January 2004.
President: Melissa Lewis
Ms. Lewis has been President of MML Franchise Marketing, Inc. since its inception in
December 2003. Ms. Lewis is located at 14471 West Center Drive, Lakewood,
Colorado. From August 2003 to December 2003, she was unemployed. From September
2001 to August 2003, she was Director of Marketing for Maui Wowi in Littleton,
Colorado. From September 2000 to September 2001, she was Account Manager for
Xerox Corp. in Chicago, Illinois.
April 2006 164
Morventures LTD a limited partnership by Mortex Enterprises Inc., its general
partner
Morventures LTD is a Texas limited partnership formed in October 2005 and located in
Austin, Texas. Since October 2005, Morventures LTD has rendered consulting services
as an independent contractor with FranChoice.
President: Sarah S. Morgan
Ms. Morgan has been President of Mortex Enterprises, Inc., Morventures LTD since its
inception in October 2005 and has been an Independent Franchise Consultant with
FranChoice since May 2003. Ms. Morgan is located at 8509 Zyle Road, Austin, Texas.
From January 2003 to May 2003, Ms. Morgan was unemployed while seeking and
establishing this career opportunity. From April 2002 to December 2002 she was a
Franchise Sales Director with Computer Moms International of Austin, Texas. From
August 2001 to March 2002, she was self-employed as a Consultant for 1411, Inc. of
Austin, Texas. From January 2000 to July 2001 she held the position of Vice President
of Market Development for Access Tech Services in Ann Arbor, Michigan.
Mustard Seed, Inc.
Mustard Seed, Inc. is a New York corporation formed in October 2001 and located in
Wantagh, New York. Since June 2005, Mustard Seed, Inc. has rendered consulting
services as an independent contractor with FranChoice.
Vice President: Thomas Scarda
Mr. Scarda has been Vice President of Mustard Seed, Inc. since its inception in October
2001. Mr. Scarda is located at 3404 Homestead Avenue, Wantagh, New York. From
April 2000 to present he was self-employed in New York, New York.
Neyer & Associates, Inc.
Neyer & Associates, Inc. is a California corporation formed in November 1997 and
located in San Clemente, California. Since June 2002, Neyer & Associates, Inc. has
rendered consulting services as an independent contractor with FranChoice.
President: Nelson D. Neyer
Mr. Neyer has been President of Neyer & Associates, Inc. since its inception in
November 1997. Mr. Neyer is located at 2502 Calle Jade, San Clemente, California.
Since June 1986, Mr. Neyer has also been President of Neyer & Associates, Inc. From
March 2000 to May 2002, he was employed as a Franchise Sales Representative for
Budget Blinds located in Orange, California.
On Eagle’s Wings LLC
On Eagle’s Wings LLC is an Idaho limited liability company formed in June 1997 and
located in Eagle, Idaho. On Eagle’s Wings LLC has rendered consulting services as an
independent contractor with FranChoice since April 2000.
April 2006 165
Member and Manager: Jerry Sullivan
Mr. Sullivan has been Member/Manager of On Eagle’s Wings LLC since its inception in
June 1997. Mr. Sullivan is located at 1736 N. Clarendon Way, Eagle, Idaho. Since 1997,
he has been the Owner of On Eagle’s Wings, located in Eagle, Idaho.
Oxford Consulting Group, Inc.
Oxford Consulting Group, Inc. is a North Carolina corporation formed in November
2001 and located in Oxford, North Carolina. Since June 2001, Oxford Consulting Group,
Inc. has rendered consulting services as an independent contractor with FranChoice.
President: David D. “Chip” Fudge
Mr. Fudge has been President of Oxford Consulting Group, Inc. since its inception in
2001. Mr. Fudge is located at 4146 Sawmill Road, Oxford, North Carolina. From April
2000 until June 2001 he was unemployed while researching businesses for purchase.
From October 1999 until April 2000 he was the VP of Sales for Charles & Colvand, Inc.
located in Morrisville, North Carolina.
Secretary: Betty Fudge
Since June 2001, Ms. Fudge has been an Independent Franchise Consultant FranChoice.
Ms. Fudge has been Secretary of Oxford Consulting Group, Inc. since its inception in
2001. Ms. Fudge is located at 107 Planters Place, Oxford, North Carolina. From June
1999 to June 2001 Betty took time off to stay home with her young children.
Patrick Consulting, LLC
Patrick Consulting, LLC is a limited liability company formed in September 2005 and
located in Baldwin, Maryland. Patrick Consulting, LLC as rendered consulting services
as an independent contractor with FranChoice since March 2006.
President: Delanie “Pat” Patrick
Mr. Patrick has been president of Patrick Consulting, LLC since its inception in 2005. He
is located at 13612 Alliston Drive, Baldwin, Maryland. From September 2005 to
February 2006, he was an independent franchise consultant with FranchiseBuyer,
Portsmouth, New Hampshire. From August 1991 to July 2005 he was managing partner
of Patrick & Associates, LP, located in Timonium, Maryland. From January 1989 to
March 2005 he was a managing partner for Child Development, LP, located in Baldwin,
Maryland.
PMeyer & Associates
PMeyer & Associates is a Colorado corporation formed in November 2004 and located in
Broomfield Colorado. PMeyer & Associates has rendered consulting services as an
independent contractor with FranChoice since November 2004.
Principal: Patty Meyer
Ms. Meyer has been Principal of PMeyer & Associates since its inception in November
2004 and has been an Independent Franchise Consultant for FranChoice since September
2003. Ms. Meyer is located at 8440 West 106
th
Avenue, Broomfield, Colorado. From
April 2006 166
January 2003 to August 2003, she was Manager of Franchise Development for Maui
Wowi in Littleton, Colorado. From May 2002 to December 2002, she was VP of
Western Development for Charley’s Grilled Subs in Columbus, Ohio. From March 2002
to May 2002 she was unemployed. From March of 1994 to March 2002 she was VP of
Franchise Development of Quizno’s Subs in Denver, Colorado.
Preferred Development, Inc.
Preferred Development, Inc. is a Georgia company formed in July 2002 and located in
Roswell, Georgia. Since March 2006, Preferred Development, Inc. has rendered
consulting services as an independent contractor with FranChoice.
President: Tom Camplese
Mr. Camplese has been President of Preferred Development, Inc. since its inception in
July 2002 and has been an Independent Franchise Consultant for FranChoice since March
2006. Mr. Camplese is located at 540 Wheatridge Bluff, Roswell, Georgia. From January
2006 until March 2006, he was unemployed while in FranChoice training, Roswell,
Georgia. From October 2002 to December 2005, he was executive vice president for
Velocity Sports Performance, Alpharetta, Georgia. From July 2002 to September 2002,
he was unemployed in Roswell, Georgia. From July 2000 to June 2002, he was president
of OneSource, Marietta, Georgia.
R.E.A.L., LLC
R.E.A.L., LLC is a Florida limited liability corporation located in Bradenton Beach,
Florida and formed in January 2003. Since January 2003, Real, LLC has rendered
consulting services as an independent contractor with FranChoice.
President: Riccardo J. Bisio
Mr. Bisio has been with R.E.A.L., LLC, dba FranChoice, since its inception January
2003 and has been an Independent Franchise Consultant for FranChoice since October
2002. Mr. Bisio is located at 2414 Avenue A, Bradenton Beach, Florida. From May
2000 to August 2002, he was a VP of Global Development for Environmental Biotech in
Sarasota, Florida.
R.D.G. Franchise Consultant, Inc.
R.D.G. Franchise Consultant, Inc. is a corporation formed in 2005 and located in Burton,
Michigan. Since March 2006 R.D.G. Franchise Consultant, Inc. has rendered consulting
services as an independent contractor with FranChoice.
April 2006 167
President: Robert D. Gannon
Mr. Gannon has been president of R.D.G. Franchise Consultant, Inc. since its inception
in 2005. He is located at G-4127 S. Saginaw Street, Burton, Michigan. From April 2005
to February 2006, he was an independent franchise consultant with FranchiseBuyer,
Portsmouth, New Hampshire. Since September 1976 to present he as been vice president
of The Gas Co., Inc., located in Burton, Michigan.
R. Johnson Associates, Inc.
R. Johnson Associates, Inc. is a Florida corporation formed in April 2005 and located in
Poinciana, Florida. R. Johnson Associates, Inc. has rendered consulting services as an
independent contractor with FranChoice since April 2005.
President: Robert S. Johnson
Mr. Johnson has been President of R. Johnson Associates, Inc. since its inception in April
2005 and has been an Independent Franchise Consultant with FranChoice since January
2002. Mr. Johnson is located at 525 Santavita Place, Poinciana, Florida. From June 2001
to December 2001, he was Account Executive of Lawn Doctor, located in Holmdel, New
Jersey. From March 2000 to October 2001, Mr. Johnson was Vice President of
Operations for Mark of Excellence Remodeling, located in Freehold, New Jersey. From
March 1979 to December 2001, he was President of R. Johnson Association, Inc., located
in Pittstown, New Jersey.
RLR Consulting, LLC
RLR Consulting, LLC is an Illinois limited liability corporation formed in January 2005
and located in Geneva, Illinois. Since January 2005, RLR Consulting, LLC has rendered
consulting services as an independent contractor with FranChoice.
Owner: Robin Rachal-Gray
Ms. Gray has been Owner of RLR Consulting, LLC since its inception January 2005.
Ms. Gray is located at ON284 Sulley Square, Geneva, Illinois. She was unemployed in
December 2004. From October 2002 to November 2004, she was Director of Sales for
Carvel Ice Cream. From October 1999 to October 2002, she was Director of Sales for
Mrs. Fields in Salt Lake City, Utah.
RoBen Associates LLC
RoBen Associates LLC is a Nevada limited liability corporation formed in December
2003 and located in Henderson, Nevada. RoBen Associates LLC has rendered consulting
services as an independent contractor with FranChoice since December 2003.
Manager: Kenneth A. Ross
Mr. Ross has been Manager of RoBen Associates LLC since its inception in December
2003 and has been an Independent Franchise Consultant with FranChoice since August
2001. Mr. Ross is located at 35 Plum Hollow Drive, Henderson, Nevada. July 2001 he
was unemployed. From May 2000 to June 2001, he was Director of Sales for Webprint,
located in San Bruno, California. From April 1999 to May 2000, Mr. Ross was Vice
President of Sales for Post Net, Inc., located in Las Vegas, Nevada.
April 2006 168
Seiber & Associates, Inc.
Seiber & Associates, Inc. is a Texas corporation formed in May 1999 and located in Fort
Worth, Texas. Since April 2000, Seiber & Associates, Inc. has rendered consulting
services as an independent contractor with FranChoice.
President: Geoffrey Seiber
Mr. Seiber has been President of Seiber & Associates since its inception in May 1999.
Mr. Seiber is located at 777 Main Street, Suite 600, Fort Worth, Texas. From November
2004 to February 2005 he was also COO of KnowledgePoints in Portland, Oregon.
Shafritz & Associates, LLC.
Shafritz & Associates, LLC is a Michigan limited liability corporation formed in October
2001 and located in Huntington Woods, Michigan. Shafritz & Associates, LLC has
rendered consulting services as an independent contractor with FranChoice since April
2002.
Managing Member: Jeffrey L. Shafritz
Mr. Shafritz has been Member of Shafritz & Associates, LLC since its inception in
October of 2001 and has been an Independent Franchise Consultant with FranChoice
since April 2002. Mr. Shafritz is located at 10485 Vernon Avenue in Huntington Woods,
Michigan. Since October 2001, he has been the Member of Shafritz & Associates, LLC.
From January 2001 until September 2001, he was the Franchise Sales Director at Regus
Business Centers in Troy, Michigan. From March 1993 until January 2001 he was
Director of Franchise Sales for The Athlete’s Foot Group. (Please see attached
Disclosure Addendum noted as “Litigation”).
Smart Choice Franchising, LLC
Smart Choice Franchising, LLC is an Arizona limited liability company formed in
October 2004 and located in Payson, Arizona. Since October 2004, Smart Choice
Franchising, LLC has rendered consulting services as an independent contractor with
FranChoice.
Statutory Agent: John A. Landino
Mr. Landino has been Statutory Agent for Smart Choice Franchising since its inception
October 2004 and has been an Independent Franchise Consultant for FranChoice since
November 2001. Mr. Landino is located at 217 E. Hwy 260, #116, Payson, Arizona.
From October 1998 until November 2001 he was the President of Success Dynamics,
located in Payson, Arizona.
Member: Nancy H. Landino
Ms. Landino has been a Member of Smart Choice Franchising since its inception October
2004 and has been an Independent Franchise Consultant for FranChoice since November
2000. Ms. Landino is located at 217 E. Hwy 260, #116, Payson, Arizona. From August
2000 until October 2000 she was the Vice President of Franchising for Score, located in
Oakland, California.
April 2006 169
Spirit of the Mountains, Inc.
Spirit of the Mountains, Inc. is a Tennessee corporation formed in October 2005 and
located in Gatlinburg, Tennessee. Spirit of the Mountains, Inc. has rendered consulting
services as an independent contractor with FranChoice since October 2005.
President: Mason Clinton
Mr. Clinton has been President of Spirit of the Mountains, Inc., since its inception
October 2005 and has been an Independent Franchise Consultant with FranChoice since
October 2003. Mr. Clinton is located at 366 St. Andrew’s Way, Gatlinburg, Tennessee.
From January 2000 to September 2003, he was Partner of Creative Telecom in
Gatlinburg, Tennessee.
TDB Consulting, Inc.
TBD Consulting is a Georgia corporation located in Loganville, Georgia and formed in
December 2003. Since December 2003, TDB Consulting, Inc. has rendered consulting
services as an independent contractor with FranChoice.
President: Theresa M. Barber
Ms. Barber has been with TDB Consulting, Inc. since its inception in December 2003 and
has been an Independent Franchise Consultant with FranChoice since January 2003. Ms.
Barber is located at 4684 Pine Drive, Loganville, Georgia. From May 2000 to January
2003, she was a franchise advisor for Netspace, located in Miami, Florida.
Think Big Michael, LLC
Think Big Michael, LLC is a limited liability company formed in January 2000 and
located in Springfield, New Jersey. Think Big Michael, LLC as rendered consulting
services as an independent contractor with FranChoice since March 2006.
President: Michael Ledwitz
Mr. Ledwitz has been president of Think Big Michael, LLC since its inception in 2000.
He is located at 445 Morris Avenue, Apt. A-8, Springfield, New Jersey. From October
2005 to February 2006, he was an independent franchise consultant with FranchiseBuyer,
Portsmouth, New Hampshire. From April 2004 to January 2005 he was in franchise sales
for Lawn Doctor, Holmdel, New Jersey. From August 2001 to October 2003, he was in
franchise sales for Weichert Realtors, Morris Plains, New Jersey. From January 1999 to
July 2001 he was in franchise sales for C21/Coldwell Banker, Parsippany, New Jersey.
T. McLane Enterprises, Inc.
T. McLane Enterprises, Inc. is a Virginia corporation formed in November 2004 and
located in Chesapeake, Virginia. Since November 2004, T. McLane Enterprises, Inc. has
rendered consulting services as an independent contractor with FranChoice.
President: Tana McLane
Ms. McLane has been President of T. McLane Enterprises, Inc., since its inception in
November 2004 and has been an Independent Franchise Consultant with FranChoice
since April 2004. She is located at P.O. Box 9496, Chesapeake, Virginia. From January
April 2006 170
2002 through March 2004, she was Franchise Development Manager for The Cleaning
Authority in Columbia, Maryland. From July 2001 through January 2002, she was in
franchise development for Tutor Time Child Care Learning Systems, Inc. located in Boca
Raton, FL. From January 2001 through July 2001, she was a marketing consultant for
Kforce Professional Staffing located in Ft. Lauderdale, FL.
TYKO, Inc.
TYKO, Inc. is a Utah corporation formed in July 2002 and located in Bountiful, Utah.
TYKO, Inc. has rendered consulting services as an independent contractor with
FranChoice since April 2005.
President: Kevin G. Olson
Mr. Olson has been President of TYKO, Inc. since its inception July 2002. Mr. Olson is
located at 1362 E. 1700 S., Bountiful, Utah. From June 2002 to present, he was CEO of
TYKO, Inc. in Bountiful, Utah. From February 2000 to May 2002, he was Project
Manager for Sadies in Bountiful, Utah.
T.R.K. Franchise Consultant, Inc.
T.R.K. Franchise Consultant, Inc. is a corporation formed in 2005 and located in Burton,
Michigan. T.R.K. Franchise Consultant, Inc. has rendered consulting services as an
independent contractor with FranChoice since March 2006.
President: Thomas R King
Mr. King has been president of T.R.K. Franchise Consultant, Inc. since its inception in
2005. He is located at 4127 S. Saginaw Street, Burton, Michigan. From April 2005 to
February 2006, he was an independent franchise consultant with FranchiseBuyer,
Portsmouth, New Hampshire. Since September 1976 he has been vice president of The
Gas Co., Inc., Burton, Michigan.
Visionary Business Ventures, Inc.
Visionary Business Ventures, Inc. is a Colorado corporation formed in October 2005 and
located in Highlands Ranch, Colorado. Visionary Business Ventures, Inc. has rendered
consulting services as an independent contractor with FranChoice since October 2005.
President: Stephen W. Hogan
Mr. Hogan has been President of Visionary Business Ventures since its inception in
October 2005 and has been an Independent Franchise Consultant for FranChoice since
April 2003. Mr. Hogan is located at 8941 Tappy Toorie Circle, Highlands Ranch,
Colorado. From September 1989 to April 2003, Stephen held the position of Director of
Franchise Support for PSI, Inc. located in Greenwood Village, Colorado.
Wallace Development, LLC
Wallace Development, LLC is a Colorado limited liability corporation formed in April
2004 and located in Castle Rock, Colorado. Wallace Development, LLC has rendered
consulting services as an independent contractor with FranChoice since April 2004.
April 2006 171
Principal: Tamyra Wallace
Ms. Wallace has been Principal of Wallace Development, LLC since it inception in April
2004. She is located at 200 S. Wilcox Street, #237, Castle Rock, Colorado. From July
2003 through March 2004, she was facilitator development representative for The
Alternative Boards, Denver, Colorado. From May 2003 through June 2003, she was
unemployed. From June 2001 through April 2003, she was an owner of a Mr. Handyman
franchise in Greenwood Village, Colorado. From July 1998 through September 2001,
she was Director of Facilitator Development for The Alternative Board in Denver,
Colorado.
Wilmac, Inc.
Wilmac, Inc. is an Arizona corporation formed in 1983 and located in Mesa, Arizona.
Wilmac, Inc. has rendered consulting services as an independent contractor with
FranChoice since October 2001.
Vice President: Cynthia Wilson
Ms. Wilson has been Vice President of Wilmac, Inc. since its inception in 1983. Ms.
Wilson is located at 2322 S. Rogers St. Lot 16, Mesa, Arizona. From September 1997
until September 2001, she was with Computer Services for Westminster Presbyterian
Church, located in Westlake Village, California.
Write From The Heart, Inc.
Write From The Heart, Inc. is a California corporation formed in September 2003 and
located in La Canada Flintridge, California. Write From The Heart, Inc. has rendered
consulting services as an independent contractor with FranChoice since September 2003.
President: Frank de Lucia
Mr. de Lucia has been President of Write From The Heart, Inc. since its inception
September 2003 and has been an Independent Franchise Consultant with FranChoice
since January 2002. Mr. de Lucia is located at 2222 Foothill Blvd., #D, La Canada
Flintridge, California. From November 1997 to January 2002, he was Vice President of
Franchise Development for Sir Speedy, Inc., located in Mission Viejo, California.
April 2006 172
144 MAN Enterprises, LLC
144 MAN Enterprises, LLC is a limited liability company formed in August 1995 and
located in Phoenix, Arizona. 144 MAN Enterprises, LLC as rendered consulting services
as an independent contractor with FranChoice since March 2006.
Manager: Scott Grossman
Mr. Grossman has been manager of 144 MAN Enterprises, LLC since its inception in
1995. He is located at 16234 South 37
th
Way, Phoenix, Arizona. From January 2005 to
February 2003, Mr. Grossman was an independent franchise consultant with
FranchiseBuyer, Portsmouth, New Hampshire. From July 2003 to January 2005, Mr.
Grossman was CEO of Inspect It 1
st
Franchising, Scottsdale, Arizona. From April 1996
to July 2002, he was employed by White Electronic Designs, Phoenix, Arizona.
8 at 20, Inc.
8 at 20, Inc. is an Illinois corporation formed in January 2003 and located in Rolling
Meadows, Illinois. 8 at 20, Inc. has rendered consulting services as an independent
contractor with FranChoice since January 2003.
President/Owner: Margaret H. “Meg” Schmitz
Ms. Schmitz has been President/Owner of 8 at 20 Inc. since its inception in January 2003
and has been an Independent Franchise Consultant for FranChoice since October 2002.
Ms. Schmitz is located at 5721 Silent Brook Lane, Rolling Meadows, Illinois. From
August 1993 until November 2004, she was the owner of Flat Top, Inc. dba Great Clips,
with salons located in various locations around Chicago.
801 Partners, Inc.
801 Partners, Inc. is a Massachusetts corporation formed in April 2003 and located in
Duxbury, Massachusetts. Since July 2003, 801 Partners, Inc. has rendered consulting
services as an independent contractor with FranChoice.
Owner: Betty Anne Fortunato
Ms. Fortunato has been Owner of 801 Partners, Inc. since its inception in April 2003. Ms.
Fortunato is located at 78 Indian Trail, Duxbury, Massachusetts. From May 2003 to July
2003, she was unemployed. From September 2000 to May 2003, she was VP of
McDonald’s Business Unit for Aramark, Inc. in Norwell, Massachusetts.
President: Michael A. Fortunato
Mr. Fortunato has been President of 801 Partners, Inc. since its inception April 2003 and
has been an Impendent Franchise Consultant with FranChoice since July 2002. Mr.
Fortunato is located at 78 Indian Trail, Duxbury, Massachusetts. From February 2002 to
July 2002 he was unemployed and searching for a business in franchising. From August
1999 to February 2002 he was employed as Director of Sales & Marketing for Strafford
Technology of Boston, Massachusetts.
FRANNET, LLC.
April 2006 173
THE BROKERS LISTED BELOW ARE NOT REGISTERED OR AUTHORIZED
TO SELL IN THE STATES OF ILLINOIS, WASHINGTON, AND NEW YORK
OR ANY STATE IN WHICH WE ARE NOT REGISTERED TO SELL
FRANCHISES.
Keld Alstrup joined the Volvo Company in Canada in a management position. He was
transferred by Volvo to the United States and served the company for 26 years before
leaving the position of Officer and Vice President. Mr. Alstrup holds an MBA degree
from Fairleigh Dickinson University. He has lived and worked in Denmark, Canada,
Sweden and the U.S. and has been a speaker at local and international HR conferences.
He has the FranNet office in Connecticut and New York.
Jack Armstrong has been involved in magazine publishing for 16 years, 12 of which as
President and Publisher of Americana magazine. He was also involved in the start-up
and launch of New Jersey Monthly magazine and MHQ, Quarterly Journal of Military
History. He is currently a full-time franchise consultant in New Jersey.
Daniel Ajzen has a marketing background, and is an outstanding diplomat in
International Business. He was awarded the "Golden Sun" twice for the best cultural
radio program in Mexico and handles FranNet in Mexico and Central America.
Dan Aronoff is the owner of FranNet of Middle and Eastern Tennessee. He provides
free consultations to individuals who are seriously seeking business ownership
opportunities. He started his career with Exxon Corporation and held several
management positions in Texas, Louisiana and Illinois. Dan joined Kendle International,
a pharmaceutical clinical trials organization, where he grew their Chicago territory by
adding clinical research talent while also helping to build the human resources
infrastructure for the entire corporation. Dan’s then worked with consumer-foods giant
Kraft Foods, where he managed employee relations and career development
responsibilities for the R&D division and played an integral role in merging Nabisco into
the Kraft Foods family. For the past three years Dan has worked in the family business
(Goldner Associates), a promotional products and advertising specialties company, in an
advisory capacity helping with strategic planning, project management and growth
initiatives. Dan now owns his own business with FranNet and coaches others on the
benefits of owning their own business. Dan graduated with a Bachelors degree in
Psychology from Indiana University and a Masters degree in Labor and Industrial
Relations from the University of Illinois.
Walter “Chip” Baranowski started his career at Ryder Truck Rental where he spent
twelve years both in customer service and in management. He worked his way up the
corporate ladder overseeing daily operations of more than 20 people and developing his
franchised market by adding more than 150M in revenues over 3 years. He also
spearheaded a training program for their business partners in order to provide on-going
field support for his customers. After Chip earned his reputation in franchising at Ryder,
he moved to National Floor and Window Coverings as the Director of Franchise
Development. It was then that he established a relationship with FranNet. Chip was then
attracted to Coverall of North America by an opportunity to work as their Regional
April 2006 174
Director. He was in charge of daily operations of the regional office as well as the selling
of franchises and training of all franchise owners in his area.
Tom Barber has over 35 years of corporate, small business and franchise ownership.
Tom’s corporate background includes data processing, institutional brokerage, retail
services and as Vice President of Continental Airlines. He has owned several businesses
in the areas of dry cleaning, commercial laundry operations, tire retread manufacturing.
Tom’s introduction to FranNet resulted in his purchase of a multi-unit franchise in
Wilmington, North Carolina in 2000. He later opened a FranNet office representing
coastal North Carolina and South Carolina.
Howard Bassuk is the founder and Chairman of the Franchise Network Group, which he
founded in 1987, and has built it to an international group of franchise professionals,
currently consisting of over 50 independent offices in 5 countries. Before joining
Franchise Network, Bassuk found and was majority stockholder in Data Research
Associates, a company specializing in sales and distribution of computer products.
During the 11 years that he owned the company, he pushed sales from inception to more
than $30,000,000 prior to selling the company in 1985. Bassuk is very active in the San
Diego and franchise communities, serving on the Advisory Committee to the Small
Business Development Center and the Chamber of Commerce, and doing his own radio
show on business on the San Diego CBS affiliate. Additionally he conducts monthly
educational seminars in conjunction with the US Small Business Administration, and
other groups. Bassuk is on the Fair Standards committee of the AAFD (American
Association of Franchisees and Dealers), as well as a member of the IFA’s Council of
Franchise Suppliers.
Anne Barr has over 23 years experience in sales and marketing, six years as a
franchisee. She has assisted over 350 business owners and purchasers. She holds the
designation of Certified Business Intermediary from the International Business Brokers
Association and Board Certified Broker from the Texas Association of Business
Brokers. Anne is active in professional organizations, networking groups and volunteers
for non-profit entities. She has been owner/operator of four successful businesses. She is
currently a full-time franchise consultant in Dallas and surrounding area.
Liz Beck has over 15 years of business experience in the areas of administration,
operations, training and development. Her experience includes a variety of small startup
businesses, large corporations, speaking and teaching assignments, and several years
focused on franchise operations and franchise development working directly with the
internationally recognized franchise developer of Sylvan Learning Systems. The focus of
her business is dedicated to matching the right person to the right business in the State of
Idaho, as well as Central and Eastern Washington.
Peter Birnbaum is a Senior Consultant with FranNet Franchise Connection. In addition,
he is Vice President of Glamour Secrets of NJ which is a retail beauty fashion franchising
company headquartered in Canada. Peter brings over 25 years senior executive
experience with regional and international firms. He was a Marketing Director at
PricewaterhouseCoopers and New York Life Investment Management. Previously he
held Vice-President positions at The Bank of New York and United Jersey Banks. He is
April 2006 175
a member of the International Business Brokers Association (IBBA) and several other
professional organizations.
Phil Blackstock was born with an entrepreneurial spirit that has served as the foundation
for his business career over 25 years. Phil’s past achievements include the formation of a
Strategic Consulting Alliance to assist a major soft company in restructuring and
repositioning their international reseller network. He also started Envirocare, which
revolutionized environmental cleaning processes for surfaces areas where petroleum,
carbon deposits and other environmentally sensitive contaminants are an issue. Following
five years of success, Envirocare was acquired by a large publicly traded company. Phil
has lectured, conducted business seminars and entrepreneurial workshops in over 70
major cities throughout the United States and Canada.
Dave Broughton started his career at an auto parts distribution company in London with
volume of $10 million. Over 29 years Dave helped to build this business to over $250
million in large measure from developing a strong franchise program with over 200 units
in Canada. Through Dave’s experience with many audit clients and auto parts franchises
he has developed expertise in helping individuals to achieve their business goals. Dave is
an active member of the Financial Executive Institute, the Ontario Chamber Of
Commerce, and the Canadian Professional Sales Association.
Khaled Burgan is the president of Middle East of FranNet, based in Dubai, U.A.E. with
offices in Amman, Jordan and in Montreal, Canada. He was owner operator of multiple
café bistros for over 11 years with Vanhoutte Inc. In Riyadh, Saudi Arabia, Khaled
spent over twelve years, most of which within the business systems and
telecommunications market. He was contracted by Aggad Investment Company in order
to set up an office systems company. He established Nasco (National Advanced Systems
Company) in1988, in both Riyadh and Jeddah. Prior to that, he was the Area Manager in
charge of the entire Saudi Arabian Central Region for Saudi Ericsson. During that time
he managed both the service, sales and projects departments. During his mandate, Saudi
Ericsson became the Saudi Arabian leader in the sales of up to 10,000 line (PABX)
telephone systems. He was also the Manager of Administration and personnel and was in
charge of more than 100 employees.
Michael Bush has over 27 years in business working with such companies as Sun Trust
Banks, BellSouth, AT&T, MCI, and Expanets, Inc. His work experience includes Sales,
Sales Management, Business Management, and Branch Operations for various companies
in the Fortune 500. He has also developed several business seminars and workshops for
his clients to enhance their management abilities. Michael is the Franchising Advisor for
FranNet for the Miami Dade and Monroe Counties in Florida. He holds a B.S. in
Marketing and Business Administration from the University of Maryland. He has been
active in the Business and Social environment in South Florida since 1977 and has
established an active network for referrals.
Cheri Carroll is currently a franchise developer with 21 years of experience in
franchising, both as a franchisor and as a franchisee. She was a systems analyst before
she began her franchising career with Jack In The Box in 1980 (1400 units, southwest
US), eventually becoming Franchise Sales Manager. She went on to become Director of
Franchising for Sydney Learning Stores (19 units, Canada), Heidi's Frogen Yozurt (120
April 2006 176
units, California), owning her own Heidi's unit as well. Cheri handled the San Diego
FranNet office from 1995-1998, then opened her own franchise consulting company as
an affiliate to FranNet. She has taught franchising for five years, and she serves as a
volunteer with SCORE as well.
Helen Chau established FranNet's first presence in China based in Shanghai. After a
successful career working for a US multi-national company for more than 10 years,
Helen Chau become a business owner with FranNet. Prior to joining FranNet, Helen
worked for Sun Microsystems as the Regional Manager for Asia Pacific based in Hong
Kong. For her dedication and commitment to customer service she was awarded the
Customer Service Excellence Award in 1993 and Management Spot Light Award in
2002. Helen is an active member of the China Chain-store & Franchise Association, the
Shanghai American Chamber of Commerce and the International Franchise Association.
Keith Clem came to FranNet with 15 years of franchise experience. Keith has been a
sub-franchisor and franchisee with Maid Brigade since 1989. He started his career out of
college working in a family business as a general manager for several of their wholesale
magazine and book distribution businesses, where he stayed for fourteen years. He then
purchase his own business, he also worked on the Maid Brigade national support team
helping to train new franchisees in starting up their new businesses as well training those
buying existing franchises. He also provided these new franchises with on going
telephone support and helped them to get through that start up phase.
Ken Coleman has over 30 years of experience in business management and business
consulting. This included 10 years of business ownership as a multi-unit franchise owner
and independent businessperson. Mr. Coleman is also accomplished in developing and
executing full scope business reviews, financial analysis and bank presentations. In
addition, he has substantial experience building lesson plans for seminars and workshops
ranging from basic training to management skill development. His experience also
includes extensive work in franchise consulting, operational systems development,
human resource planning and development, training and group facilitation. Mr. Coleman
has authored several significant workshop presentations on Management Skills
Development, Breakeven and Operation Standards and Systems.
Joe Cooney has over 30 years experience in general management, sales and marketing
management and, of course, direct sales, marketing and trading (energy commodities and
futures.) Joe has spent the vast majority of his career in the energy sector, both natural
gas and power.
Mark Cory brings over 20 years of business management experience to the FranNet
Detroit office. He served as Senior Vice President for Olympia Entertainment, Inc., the
management company for Joe Louis Arena, Cobo Arena, the Fox Theatre, The Second
City Comedy Theatre, Hockeytown Café, Comerica Park and various restaurant and retail
establishments, including several franchise concepts. His duties included oversight of
finance, information services, marketing, public relations, group sales, new
media/publishing, creative services, and new business development.
April 2006 177
Kent Craven has owned and operated several small businesses in the travel and
transportation industries. He has both bought and sold businesses, and started an
independent business at the age of 25 with a small venture capital investment.
Thom Crimans has over 20 years of experience in business management and consulting.
He is currently General Manager of the FranNet Louisville office and President and
owner of the Louisville Regional Office of LedgerPlus, an accounting and tax franchise
for small business. His experience includes extensive work in franchise consulting,
organization design, human resource systems, training and group facilitation.
Merri Cronk spent the last six years in distribution account/supplier management in two
industries. For the last four years, she created and implemented marketing promotions,
branding initiatives and licensed products based on the professional racing platform for
clients including the Indy Racing League, its teams and team sponsors. She has also been
a free-lance writer for publications including Broker Agent Magazine and the
Indianapolis 500 Official Program. She operates the Indianapolis FranNet office.
Scott Cronk has served as a division President of Tylan General, a publicly traded ISO
9001 certified global manufacturing business based in San Diego California from 1995
until the sale of the company in early 1997. Following the sale of Tylan General to
Millipore Corporation, Scott served as the Vice President of Strategic Marketing for
Millipore’s Microelectronics group. Scott has spent the last several years involved in
Indy car racing and sports marketing as Vice President and General Manager of
Treadway Racing, the 1997 Indianapolis 500 championship team. Scott started his first
business 1988 and recently acquired his first franchise in December 2002. He will be
working with his wife Merri in the Indianapolis office.
Dale Dissmeyer Dale became a licensee for a retail chain of accessory stores eventually
owning and operating four locations for over 10 years. Next he introduced the first Twin
City location of a European specialty knitwear designer. Prior to joining FranNet Dale
helped local businesses develop and implement sales and marketing programs for a
variety of products and services as an independent business consultant. Earlier in his
career, he held multiple sales and marketing positions for large consumer product
companies including General Mills and PepsiCo. He successfully participated in several
new product launches and the initiation of new distribution channels on both a regional
and national level, including expansion of the soft drink category in Target stores.
Peggy Dissmeyer had a 20 year finance career with Pillsbury and Philip Morris, where
she gained wide experience in business operations and development through a variety of
business units and divisions. In addition, she spent 3 years in a CPA firm working with
small businesses.
Jordon Dupries has been in franchising since 1985. Before joining FranNet in San
Francisco he was a successful multiple unit franchise owner and elected to represent his
fellow franchisees on the franchisor’s Strategic Marketing and Planning Council. He has
bought and sold existing businesses and developed startups. Mr. DuPries teaches
franchising at San Francisco State University and is a member of the Society of Certified
Business Opportunity Appraisers.
April 2006 178
Rick Eggleton represents the largest west coast market for Franchise Network, including
Los Angeles, Orange, Riverside, and San Bernadino Counties. He was President/CEO of
Edelstein Associates Advertising, Managing Director of Ark Systems, Inc. and Theta
Technologies, Inc., Vice President, CEO, and Owner of Secure Services, Inc., President
of Eggleton Development Group, Inc., and COO, Co-Founder, and owner of Great
Western Pacific Corporation.
Jim Finan is the owner of FranNet of Indiana. Jim is an active member of the local
Chambers of Commerce, Rainmakers and Venture Club. He is also a resource for the
Business Professional Exchange Chapters. Prior to FranNet, Jim served at Ball State
University in the capacity of development director in support of the College of
Architecture and Planning. Before joining Ball State, Jim was Vice-President of
Operations for Reliant Services, a joint venture between Indiana Energy and Cinergy,
where he led the operational implementation of services provided to utility customers in
the tri-state area of Indiana, Kentucky and Ohio. Jim held various managerial and
director-level responsibilities with Indiana Energy, Inc. (now Vectren Corporation
Cliff Fostoff in 1999, with his wife Ilene, Cliff purchased Stratis Business Center a new
full service Executive Suite Franchise located in Boynton Beach, Florida after meeting
with FranNet consultants. Previously, Cliff was Vice-President of Operations for
Coehmann’s Inc., an off price clothing chain out of New York. He worked in Southern
Florida for many of his 20 years with the company. Cliff is also a licensed Real Estate
Agent and considers himself an expert when it comes to demographics and understanding
the future growth of Southern Florida.
Rob Gettemy conducts dozens of franchise seminars a year on franchising in
conjunction with outplacement firms, small business development centers, local
chambers of commerce as well as colleges and universities. Prior to becoming a business
owner himself, Rob spent ten years as a senior sales and operations executive in the
software and telecommunications industries. Rob also has significant experience in
mergers and acquisitions as well as business integration. As part of Mattel Interactive, he
was responsible for integrating customer service and direct sales operations from nearly
forty companies.
Chris Goepper Focusing solely on his business career with FRANNET, representing
over 100 Franchisors. Currently Chris is an active speaker at Chamber of Commerce
events, outplacement offices and small business development centers. He is
professionally active in the Northern Kentucky and Dayton Chambers of Commerce,
Northern Kentucky Business Network International, and the Association for Corporate
Growth. He has experience in the health services, industrial, and retail markets working
in the areas of sales, management, marketing and new business development.
Barney Greenbaum has been involved in all facets of business development as an
entrepreneur for close to 30 years. He has been the CEO of several businesses, many
revolving around the food industry. His background is extremely varied and his work
has been distinguished in many publications. He has been designated one the outstanding
small business operators of Central Ohio by the Small Business Administration. Barney
will be running the FranNet of Central Ohio office.
April 2006 179
Darry Griffis spent several years as a professional outplacement and career consultant
with Lee Hecht Harrison. As Vice President / Director of Professional Development, he
utilized communications techniques to assist groups and individuals in assessing skills,
traits, preferences and professional objectives as decisions were made about next career
steps. Prior to his work at LHH, Darry completed a career with the AT&T Corporation
with significant experience in Marketing, Sales, Operations and Human Resources both
domestically and internationally. He works as a FranNet advisor in the Tampa North.
Mike Hall is President and Owner of Instant Sign Solutions in Charlotte, North Carolina,
as well as running the FranNet office in that city. He was Division Manager of Contract
Office Group, and President of Foundation Contract Furnishings. Prior to that, he was
Vice President of Marketing and Sales for Anderson Desk, Inc., and worked in Marketing
Management for the DuPont Company.
Jim Hansbrough represents FranNet in the Kansas City metropolitan area in both
Missouri and Kansas, along with the rest of the State of Kansas. His experience includes
20+ years as Vice President - Controller in capital goods manufacturing with National
Crane Corporation, a part of The Manitowoc Crane Group. He started his career in
Finance with Grove Worldwide. Jim also conducts seminars throughout the region in
conjunction with outplacement agencies, the SBA, Small Business Development Centers,
and Chambers of Commerce.
Dennis Hansen has a business background with Eastman Kodak; Sales, Finance, Sales
Management, General Management , departing as Vice-President and General Manager,
High Volume Copier Group. Danka; President, Latin American Division. American
Management Services; Small Business Senior Consultant. UPS Stores; current owner of
2 retail franchises in Atlanta, GA.
Eric Hayman has been with FranNet since its inception. He has over 30 years of
business experience in general management and marketing. In addition to being VP
Marketing for a $300 million NYSE company and GM of a $30 million company, Mr.
Hayman owned his own manufacturing operation. During most of his career he has been
involved with small businesses and has an extensive background in their operational
needs. In addition, he has worked with the SBA and other organizations catering to
companies with under 100 employees.
Randy Hove’s background includes 25 years of franchise industry experience. Randy
enjoyed providing operational and marketing support to new franchise owners as well as
seasoned multi unit owners. Franchise responsibilities also included managing franchisor
development across the United States.
Randy James worked as a Territory Manager for a Fortune 500 company for 9 years
before starting his own business introducing a revolutionary cleaning product and
concept where he oversaw all aspects of manufacturing & marketing, R & D, production,
purchasing, customer service, sales and advertising, and accounting. While doing that he
developed a program titled "Results Oriented Cleaning" and presented seminars across
the US, Canada and Mexico. Randy has instructed workshops on sales, networking,
communications and quality management. Randy will be helping prospective franchisees
in the State of Utah.
April 2006 180
John Jones FranNet Alabama is led by John W. Jones, who has over 30 years experience
in the franchising field. John is joined by his daughter Jennifer Tran-Reno, who herself
has held numerous sales & management positions. Jennifer was also a multi-unit
franchise owner when she lived in Texas. John was the Chairman and CEO of Franchise
Concepts, Inc., a Houston based leading franchise company with hundreds of units. He
also has been a franchisee himself, as a partner in Quality Restaurant Concepts, Inc., a
multi-state operator of Applebee’s and Up the Creek. John began his business career with
Procter & Gamble. He has been a member of the International Franchise Association,
The International Council of Shopping Centers, The Southwest CEO Council, The
Franchise CEO Council and numerous other organizations.
Kathleen Keefe franchise consultant with FranNet for the Coastal Carolinas. Kathleen is
a multi unit franchise owner herself. Prior to joining FranNet, Kathleen spent over 25
years in the airline industry as Senior Director where she had responsibility for over
thirty airport operations in the United States and Mexico. Kathleen is an active member
of the Wilmington, Brunswick County, and Carolina Beach Chambers. She also serves
on the Cape Fear Community College Foundation Board.
Phil Kuban has been involved in the franchising industry for twenty years both as a
franchisor and a franchisee. He founded FranMax in 1987, a brokerage and consulting
company developing franchises in the southeast such as Mail Boxes Etc., Moto Photo,
and Sylvan Learning Centers. Currently Phil serves as the FranNet consultant for
Georgia.
Leslie Kuban became a business owner herself at age 23 as the operating partner of a
Mail Boxes Etc. franchise in Atlanta, GA. As a result of her success in her Mail Boxes
Etc. business, Leslie also became a part of the local support network in Atlanta, assisting
other MBE franchise owners in successfully operating their businesses. In 1999 she
joined FranNet as the associate for Georgia.
Mark Laughlin is a consultant for Franchise Network covering the states of Wyoming
and Montana. After graduating from the University of North Dakota with a B.S.B.A,
Mark worked in retail management with Walgreen’s and Osco Drug for ten years. He
was at the time the youngest operating manager in the Walgreen’s system at 23. Mark
specialized as the fix up man for Osco Drug, was market manager on the north side of
Chicago and ran the highest volume freestanding store in the chain. In 1986 Mark went to
work for sales liquidator G.A. Wright out of Denver. In 1987 Mark opened up the first of
three start up franchise companies, Pip Printing in Libertyville, Illinois which he sold in
1995. The Libertyville location was the second highest volume store in the Midwest in
the Pip system. In 1996, Mark opened up his second franchise business Molly Maid in
Grayslake, Illinois and became one of the top performers within the system; selling the
business at the tale end of 1999. In 2000, Mark purchased the licensing rights to Inches-
A-Weigh (women’s exercise and nutrition center) in Lake County, Illinois. Mark assisted
with new licensee classroom training and conducted corporate training at his location. He
sold that business late in 2002. In 2003 Mark relocated to Cheyenne, Wyoming.
Tom Lawrence. After 8 years of progressive responsibility, from teaching to managing
juvenile institutions in the Youth Service Division of Virginia’s Department of
Corrections, Tom Lawrence began his entrepreneurial career in 1975 with the purchase
April 2006 181
of Valpak of Virginia. Initially specializing in direct sales, in 1981, he became President
and the sole owner of that business. In the period between 1981 and 1991, Tom built the
business from sales of approximately $800,000 per year to sales in excess of $3,000,000
per year. Valpak of Virginia was repeatedly ranked in the top 5% of the over 200 Valpak
franchises. In 1991, Tom sold the Valpak of Virginia franchise and was hired by Cox
Enterprises, the corporate parent of Valpak Direct Marketing Systems, Inc. In 1994, he
was promoted to Vice President of Franchise Operations. In this position, he retained
responsibility for field support, had increased involvement in franchisee recruiting and
was given management responsibility for Valpak’s five franchisor-owned operations. In
2003, Tom retired from Valpak in order to move to Richmond, Virginia and establish
FranNet.
Adreinne Leigh has experience which includes over 20 years of working with small
businesses in start-ups, turn-arounds, and fast growing companies. As the Managing
Director of a consulting firm, she developed a licensing program and built a strong
international network of licensed consultants. She has an extensive background in
operations management, sales and marketing. She has also worked with hundreds of
individuals experiencing career transitions, conducting Life Planning workshops and
coaching them in meeting their personal and professional goals.
Joel Libava has over 20 years of experience in Service and Sales Management. His
Service background includes several management positions at some of Cleveland’s finest
restaurants. His sales management experience includes work at several large automobile
franchises including Mentor Mitsubishi one of Mitsubishi’s top ten franchisees in the
country. Joel is the Vice President of FranNet’s Northern Ohio office.
Soo Kong Lim is the President, Asia Pacific of FranNet, based in San Jose, California.
Fluent in English, Japanese, Chinese and Malay, Soo Kong is skilled in handling global
clients with products and services targeted at diverse cultures in Asia Pacific. Soo Kong
was the CEO of EURO RSCG in Malaysia. EuroRSCG is a global marketing
communications company with its headquarters in New York. As the CEO of
EuroRSCG Malaysia, she rebuilt the international agency during an economic downturn
(when the overall country's advertising revenue dropped by 30%) into a credible player
after a tenure of three and half years. In addition to growing revenue from global clients
like Intel, Sara Lee, Dell, and Volvo, she also led a targeted new biz blitz, mentored and
tutored employees. Her position as a senior executive in the Asia Pacific regional offices
included frequent travel to China, Japan, Korea, Singapore, and Thailand. At McCann
Erickson another global marketing communications company, where she worked for 11
years before being headhunted in 1997 to manage EuroRSCG, Soo Kong demonstrated
her ability to build long-term business relationships. In recognition of her outstanding
performance she was awarded the prestigious Harrison K. McCann Leadership Award for
Professional Excellence and appointed a member of the company's Executive Board. She
is an associate with FranNet that helps acquire US franchisors in Asia Pacific.
John McGavin over the past 25 years has worked in business to business relationships
with small business owners and franchisees in the automotive aftermarket. John
progressed through management at the Regional, Provincial, and National levels,
April 2006 182
attaining the Canadian Vice President’s position for an international MRO Distribution
Company.
Jack McGinnis was most recently president of a national Oil and Gas information
business. He was responsible for major consolidation in that market segment. He has
also been involved in a number of business startups.
Ian McMillan has had a long involvement in the business and investment community
within South Africa. He has held senior positions at some of the most highly respected
financial institutions within the country. As a result, his knowledge and understanding of
the economic and business environment in the country is a significant asset for
prospective FranNet clients. In Scotland, he joined a stock broking company there where
he spent the next seven years as an investment analyst. In 1989, Ian returned to South
Africa to continue his investment career. During this time, his responsibilities included
investment research and portfolio management. In 2000, set up a company called Invent
Africa, which offers specialist safaris throughout Southern and East Africa for both local
and international corporate and private clients.
Neil McMillan holds the position as president of FranNet USA of Los Angeles. Before
joining FranNet, Neil was Director of International Brand Marketing at Allied Domecq
QSR where he led the international strategic marketing efforts for Baskin-Robbins. He
launched new products, revitalized neglected classics and reestablished the Brand’s 2200
stores as the global ice cream destinations of choice. In his previous role as Director of
International Field Marketing for ADQSR, Neil managed the marketing and development
of more than 1500 Dunkin’ Donuts and Baskin-Robbins stores in Asia, Australia, the
Middle East and Africa. Launching new strategic initiatives despite the devastating Asian
economic crisis, Neil boosted sales by more than 20% in several markets. Earlier, Neil
had a distinguished career with Allied Domecq International Liqueurs, developing such
key brands as Kahlua, Tia Maria and Hiram Walker Liqueurs in the Pacific Rim and
Canada. Prior to this, he held brand and marketing management positions for Allied
Distillers Limited. During his career with Allied Domecq, Neil was instrumental in
setting two Guinness records for the world’s largest ice cream cake and ice cream scoop
pyramid. Furthermore, his work was recognized with numerous awards, including the
coveted Allied Domecq Gold Marketing Award for Excellence
Jim Mills has been in the franchise industry for over 20 years. In 1985 Jim joined
Domino’s Pizza, the “World’s Largest Pizza Delivery Company”, in Operations in
Baltimore, Maryland and later became a franchise owner in the 7,700+ unit international
chain. As a result of his success, he was asked to return to Domino’s to fill the position of
National Director of Store Development. In 2001 Jim left Domino’s and joined Service
Brands International the parent company of Molly Maid, Mr. Handyman, 1-800-
Dryclean, and Certified Restoration Drycleaning Network. He was also a partner in the
Mr. Handyman franchise in Columbus, Ohio. He is an associate with FRANNET in the
Colorado Springs and Ft. Collins, Colorado markets.
Charlie Mizejewski is a consultant with Franchise Network of N.J. He also conducts
seminars on franchising and business ownership. A Certified Public Accountant,
Mizejewski has over 20 years of experience as a financial executive at a Fortune 500
company. He is a member of the International Business Brokers Association.
April 2006 183
Gerald P. Moriarty’s twenty-six year business career includes twenty-three years as an
officer of Midas International Corporation, franchisor of the 2500 Midas Muffler and
Brake Shops in the USA, Canada, South America, Europe and Taiwan. Jerry served as
Regional Vice President, National Field Sales Manager, Vice President, Marketing
Administration, and Vice President, Quality. He also served two years as Vice President,
Quality, with Sears Mortgage Corporation, the sixth largest mortgage banker in the USA.
Jerry represents FranNet in the Chicago Metro and Wisconsin areas, the largest markets
in the Midwest.
Pat Moriarty has been an account manager for Novell, Inc. since April, 1999. Mr.
Moriarty became president of PGM Enterprises Inc. in March, 1997 and remains so to the
present. PGM Enterprises, Inc. owned Langenwalter Carpet Dyeing Franchise of Illinois
from March 1997 until March 1999. From March, 1995 until March 1999, Mr. Moriarty
was a Deployment Coordinator for Nabisco, Inc.
Harriet Moser career as a business owner began in 1980 by acquiring an independent
janitorial supply company. She quadrupled sales within a five-year period. Following that
successful venture Ms. Moser turned to commercial real estate as an owner/broker selling
over $8.0 million of investment grade commercial real estate over the next three years.
Her first franchised business venture was with Management Recruiters
International/Sales Consultants where her firm consistently ranked in the top 20% of
producers in that system of over 600 franchises. Harriet was 1st Mate/Chef on a charter
sailing yacht in the Caribbean for three years before joining the Florida headquarters of
the top company in the yacht charter industry. Ms. Moser’s next ownership venture was
upon relocating to Phoenix, Arizona as a franchisee of Nationwide Floor & Window
Covering. Beginning in her very first year, and continuing every year hence, her
franchise ranked in the top 20% of performers in that franchise system. Now she is as an
Associate Consultant with Franchise Resource Company, a member of the FranNet
Group.
Dick Munson has over 30 years of practical business experience with the Goodyear Tire
and Rubber Company, the last 7 years developing franchises for the eastern third of the
United States. Dick was responsible for all aspects of field operations pertaining to
franchising and business counseling. Prior to 1989 he was a district manager and
supervised retail stores in Minnesota and Ohio. Dick represents FranNet in the Cincinnati
and Northern Kentucky territory.
Mike Murray has a combination of executive management and franchise ownership
experience. He was Executive Vice-President for one of the country’s largest privately
held manufacturing companies and served on their Board of Directors. Subsequently, he
started The Murray Organization (TMO), a company that has successfully operated
several franchises. He is also a licensed real estate professional and is very
knowledgeable about business conditions in Central Florida.
Blair Nicol launched his business career in 1987 as an Area Franchisee for Mail Boxes,
Etc. (MBE). He and his family built the San Diego area to over 60 MBE franchises. In
1996, the Area Franchise was then sold back to MBE Global Headquarters, after
becoming one of the largest and most successful Area Franchises in Mail Boxes Etc.'s
history. Both franchises are ranked in the top 1% in annual sales. With his unparalleled
April 2006 184
experience in not only franchising, but also Mail Boxes Etc., Mail Boxes Etc. Global
Headquarters in 1997 asked Blair to join the global headquarters staff and become the
National Sales Manager for Non-Traditional Development and Special Projects. He is
now Franchise Network's associate for San Diego and Imperial counties.
Page Nicol joins FranNet with over 16 years of franchise sales, support and corporate
experience, along with a vast knowledge of small business development. In 1986 Page
began his career as a Commercial Real Estate agent. Shortly thereafter, he joined his
family as the San Diego Area Franchisee for Mail Boxes Etc. In the ten years of owning
the area franchise, Page helped develop the San Diego area into one of the largest MBE
territories consisting of 65 individually owned units. Two of these units are still owned
and managed by Page and his. Both stores are currently ranked in the top 1% of the
3,400 US MBE locations. Upon selling the MBE area franchise in 1996, Page joined
Your Office USA Intl. as Director of Sales. Your Office USA was latter sold whereupon
Page became a FranNet Associate between 1998 and 2000, operating in Southern
California. Since that time Page joined his family to develop a small commercial sign
business which was sold in 2002. After selling the sign business Page re-established his
franchise and small business consulting company, Business Performance Group, and re-
joined FranNet to assist his brother in developing San Diego area.
Gary Prenevost started his business career in 1980 in the banking industry. He left the
bank in 1987 to start his entrepreneurial career in his family’s business in Toronto. In
1991 he left the family business to enter the franchise industry. He joined The Canadian
Training and Development Group, Inc., (CTDG) which is one of Canada’s largest
training companies. While continuing to sell the business opportunity for CTDG, he
purchased his own CTDG Distributorship, where he specialized in helping entrepreneurs
grow their businesses through implementing management and sales development
strategies. In 1997 Gary and his wife took over the entire CTDG organization. He is
now Franchise Network's (FranNet) associate for Southern Ontario, Canada.
Meinhard Raether is one of the founding members of FranNet Europe. He is in charge
of the Bavaria South region, based in Augsburg and Munich. Meinhard has a successful
background as Marketing Manager for medium-sized companies with a focus on Budget
Controlling, Corporate Communications, Sales and Strategic Development. Working
with marketing agencies as a Senior Consultant he had Key Account responsibility for
major accounts such as Deutsche Bank, European Central Bank, Opel, Boehringer
Ingelheim, Wella and other reputable companies. Meinhard currently works also as a
freelance consultant with the Research and Sales division of a German commercial Real
Estates and Retailing company in Augsburg, Munich and Rosenheim.
Erich Riedel Erich Riedel is running FranNet in the Germany North region, working
with his partner, Renate Riedel, out of Hamburg. Before he joined FranNet he was
working as a Marketing and Sales Consultant in the Service and Investment Market for
small and medium sized businesses, in which he took over temporary General Manager
Positions, developed marketing and sales strategies for international companies to enter
the European market. Previous to this he was working as Senior VP of Marketing &
Sales for Philips in Central Europe and as General Manager for Johnson & Johnson
Vistakon in Germany. He started his carrier over 21 years ago with Kraft Foods, where
April 2006 185
he held various marketing and sales positions in Germany and the United States up to
position of a national sales director.
Renate Riedel Before he joined FranNet Renate she managed her own Montessori
Kinderhouse for 11 years. Previous to that, she was working for 20 years in various
Social and Educational Institutions, including Montessori Kinderhouses in Germany and
the United States.
Marshall Reddy background encompasses over 18 years in sales/marketing and
management. As an entrepreneur he has owned a number of successful businesses. In
1993 he opened his FranNet office in Jacksonville. Marshall is also associated with the
IFA, CFS, and the AAFD.
Greg Roquet has over 25 years of small business ownership, management, sales, and
marketing experience. He began his career as owner of two award winning Big O Tire
franchises in the San Francisco bay area. After 12 years of retail operation, Greg joined
the franchisor putting his entrepreneurial skills to work helping others in both
Operational and Franchise Development positions within the company. He has served as
Vice President of the Western Region, Vice President of the Southwest Region and Vice
President of Franchise Development for the company. Greg also served as on Officer of
Big O Tires Inc. and a Director of the Dealer’s Mutual Benefit Corporation for over 10
years. During his tenure as Vice President of Franchise Development Big O was opening
stores at the rate of over one store per week, including 30 new stores in California alone.
Greg is a member of the International Franchise Association and is a participant in the
Certified Franchise Executive Program.
Steven A. Rosen, Esq., is managing partner of Franchise Consultants of America, and an
attorney who has been involved in franchising for over 20 years. He served as General
Counsel of an international automotive franchise and has represented numerous other
existing and potential franchises. In addition, he was VP and General Counsel for
Safeguard Business Systems, a NYSE company. Later, he became President and COO of
a $100 million division of Safeguard. Before becoming involved with FCA, Mr. Rosen
was CEO of a direct marketer of computer products.
Terry Rost has 30 years experience in a high technology Fortune 500 company, 18 as a
senior financial executive, and 3 years as president of a highly successful land
development company. His educational background includes a BA in Economics from
Willamette University, an Oregon Executive MBA from the University of Oregon; 2
years with Mahler & Associates Executive Management Program, plus course work at
the Harvard Graduate School of Business. Terry’s FranNet headquarters is in Portland,
Oregon.
Steve Rychard is in a position to offer his clients a unique perspective of the franchise
purchase process having been on every side of a franchise organization with 20 years of
franchise experience. Steve and his wife Cindy, opened the first Maid Brigade franchise
in the Northwest in 1986. While maintaining his position as Branch Manager for a large
computer organization the Rychard franchise was National Franchisee of the Year in
1988. Steve left the computer industry to purchase the area development rights for Maid
Brigade, selling, supporting, and training other franchisees. In the first year he was Maid
April 2006 186
Brigade’s National Subfranchisor of the Year. Upon selling their franchise in 1990, Steve
went on to become Chairman of the National Ad Fund, and National Marketing Director
for Maid Brigade, pioneering their online presence and website scheduling. He is an
associate of FranNet in Western Washington.
Matthias Schroeter together with Howard Bassuk are the founding members of FranNet
Europe. Matthias Schroeter has been successfully running his own consulting company
MSM-C for the past 9 years in which he developed strategies and implementation plans
for CEO’s, Marketing and Sales Executives. Previous to this he held a number of
Executive positions himself e.g. as a Partner with Russell Reynolds Associates and as
General Manager Germany for the Rémy-Cointreau Group. As director in Grand
Metropolitan Retailing he was in charge of Marketing and Operations for their
foodservice brands in Central Europe. Previous to that he worked as Director Marketing
with Pepsi-Cola being in charge of Germany, Austria and Switzerland. Matthias started
his marketing and sales career 24 years ago at Procter & Gamble active in Europe and the
Middle East.
Nina Zike-Schroeter is running Germany's central region for FranNet together with
Matthias Schroeter. She is located in Frankfurt. Nina holds a partnership in MSM-C since
2003 and manages the segments Executive Search, Training and Coaching. Previous to
this she was very successful as Managing Director of the Search Company GmbH in
which she held a 50 % partnership. Functionally she was responsible for the direct search
of Managers and Executives. Her favorite business segments were small and medium
sized companies with focus on retailing and the automotive-industry. Nina started her
career 8 years ago with Germany’s leading Executive Search companies Ray &
Berndtson.
Vic Scimo has spent 25 years in the food, advertising, and marketing industry. He
worked for the Marriott Corporation for over 12 years and in 1987 was co-founder of a
multi-million dollar, Ivy Award Winner, Bon Appetit Management Company. Since
1994, Vic has been involved in various executive sales/marketing positions and has
owned several small businesses within California. Vic has the FranNet office for
Riverside and San Bernardino Counties in Southern California.
Saleem Shaikh has been a business broker since Dec. 1998. He has worked as seller as
well as buyers broker. Before venturing in the business brokerage he owned Hi-Tech
Printing & Publishing in Downers Grove, Illinois from 1986 to 1997. Prior to owning his
business Saleem worked for Allis Chalmers, General Motors and International Harvester(
Navistar) In industrial and Systems Engineering positions.
Rick Shampaine has been active in franchise development since 1984 in such diverse
industries as travel, home services, food, and consumer products. He has a J.D. degree, is
a member of the Missouri Bar Association, and the Big Brothers of America. Rick
operates the Central Florida FranNet office.
Lloyd Shears, President of FranNet Canada and a graduate of Dalhousie University,
began his career in franchising in 1980 with the purchase of a Second Cup franchise.
Over the following ten years, he opened owned and operated Eight Second Cup stores.
In 1990, he acquired the master franchise for Proshred Security for British Columbia, and
April 2006 187
in 1991 acquired the rights to California, Arizona, and Nevada. In 1992, he opened his
FranNet consulting office in Vancouver and heads the Canadian expansion. Conversant
with franchise regulations in Canada and the United States, he is a regular speaker at
Career Counseling Centers, business groups and organizations, and public seminars on
franchising. Retained by a number of franchisors for his expertise, he has Directorships
in several companies, and is the owner of a number of franchises.
Rudolf Spiess certified as the first FranNeter in Europe, is running FranNet Germany’s
region Bavaria North. He is located in Ansbach close to Nuremberg. His 25 years of
professional business experience with a dynamic mix of across countries and
management expertise make him an asset for FranNet Germany. For 10 years Rudi has
grown his own trading company, dealing with recycling material for paper and customers
across Europe. Before that Rudolf successfully managed as the CEO of a German
operation for an international entity engaged in municipal disposal and recycling matters.
He started his career with Arthur Anderson, a blue chip consulting and auditing firm,
working with customers of different sizes, businesses and legal entities. In the following
assignments Rudolf focused on the preparation, implementation and controlling of
strategic business plans in computer, communication and paper mill companies.
Mike Steely Mike Steely is the owner of FranNet of South Central U.S. Mike has been
involved in the business community of Arkansas and the surrounding states for almost 20
years. Most recently he served as a business development director for a Fortune 500
company in the Little Rock area and was responsible for marketing, new client
development and business start-ups. Mike has also served as the president of Steely
Business Brokers, a regional business brokerage company. Mike and his family are the
owners of two franchised businesses in the state within the education and business
services sectors and he has in-depth personal experiences in the acquisition and
operations of small businesses and franchises. Mike is also a Certified Public Account.
Mike is very active in chambers of commerce and other civic organizations in Arkansas
and offers franchise and business ownership training services through the Small Business
Development Centers (SBDC) and other Small Business Administration partners across
the state. He is an associate of FranNet in the South Central United States.
Ken Stein operated numerous drug stores and home health care companies on Long
Island for 18 years. In 1995, Mr. Stein sold his business to Revco Drug Stores, then the
second largest drug chain in the U.S. At the time of the sale, one of his stores was ranked
third in sales volume out of Revco's entire chain of 2,500 stores. He has achieved the
designation of Certified Business Intermediary (CBI), which is granted to professionals
who complete the stringent requirements of the International Business Brokers
Association (IBBA). Only approximately 350 business intermediaries in the U.S.
currently carry that coveted title. Even more notably, Mr. Stein is one of only 47 CBI's to
complete the rigorous requirements to attain the advanced designation of Master Merger
& Acquisition Intermediary (MMAI). This prestigious achievement is bestowed by The
M&A Source®, the world's largest international organization of experienced merger and
acquisition intermediaries representing the middle market.
Stacy Swift has over 17 years of small business ownership, management, sales and
marketing experience. She began her career in franchising as the owner of 2 Fantastic
April 2006 188
Sams hair salons, and she currently owns and operates The Franchise Centre in Denver.
At The Franchise Centre, Stacy was closely mentored by Denver-based franchise
attorney Perry Nissler, specializing in all phases of franchise development and
consulting, until his retirement in November of 2000. Stacy’s main focus is operating the
Rocky Mountain office for Franchise Network (FranNet) covering Colorado, Wyoming
and Montana. In addition, Stacy is the owner of a handyman referral service franchise in
Douglas County, Colorado.
Tom Thompson has over 30 years of practical business experience. After working with
3M Company in marketing, he became Mid-Atlantic Director for Leasco Computer
Company. He later founded North American Capital Corp., a computer leasing company.
During the 1980s, Mr. Thompson was President of Maryland Building Services and is
presently responsible for the Mid-Atlantic area for Franchise Network.
Jennifer Tran-Reno. Along with her father, John W. Jones, Jennifer Tran-Reno
operates FranNet, Alabama, LLC. She has a varied business background, but has had
particular focus on sales and sales management. Jennifer was a co-owner and operator of
two Deck the Walls franchises in Houston. She has held sales or management positions
with Helzburg Jewelers, Parisian Dept. Stores and Bath & Body Works.
John Tubridy has over 25 years in business as a general manager with primary
experience in business development, sales and marketing, and project management.
John’s previous was Vice President of Business Development for Lee Hecht Harrison, an
International Career Services Company. John owns and operates Franchise Network of
Pittsburgh and is well connected in the business community through several of the
Pittsburgh Area Chamber of Commerce’s and Pittsburgh Champions and is active as a
Board Member on a few local Pittsburgh organizations. John is a FranNet associate in
Western Pennsylvania and Northern West Virginia.
Bob Windelspecht is president of FranNet of Alabama, with over 30 years of executive
management experience. Most recently, Bob served as Executive Vice President, Chief
Accounting Officer and Controller, for AmSouth Bancorporation, a $40 billion regional
bank holding company headquartered in Birmingham, Alabama. Prior to joining
AmSouth, Bob held senior management positions with KeyCorp, an $85 billion bank
holding company located in Cleveland, Ohio. Transitioning to the banking industry from
public accounting, Bob spent 12 years with Ernst & Young in Albany, New York, where
he became Senior Manager. Bob currently serves as a member of Siena’s Advisory
Board of Trustees. He is a Certified Public Accountant and a member of the American
Institute of Certified Public Accountants.
Pat Windelspecht brings over 20 years of career and business development expertise to
individuals seeking franchise business opportunities. After serving as the human
resource professional responsible for an eight-state region of a major national retailer, Pat
started an outplacement firm serving clients throughout the Northeast. Windelspecht
Associates' clients represented diverse industries on an international, national and
regional basis. As an active member of the Association of Outplacement Firms (AOCF),
Pat joined other firm owners in founding the International Association of Career
Management Professionals (IACMP), now the Association of Career Professionals
(ACP).
April 2006 189
With a BS and MS from the College of Saint Rose, Pat has written articles and made
presentations to business, academic, and community groups on diverse career and
business startup topics. Additionally, Pat has served on Chamber of Commerce and
University level Small Business Councils charged with assisting new businesses and
identifying best business practices.
Robert Yancy served for 10 years as President and CEO of ZEBRA Corp., a
manufacturer of industrial paints and coatings; he was a partner in Park Space, an airport
shuttle parking facility in Atlanta; and he has owned and managed residential rental
properties. Included among his publications are a series of articles for Atlanta Journal and
Constitution, entitled “Managing Success,” and a book entitled Federal Government
Policy and Black Business Enterprise. He has been recognized for his contributions to the
business and education professions and his biographical sketch appears in a number of
reference publications including; “Who’s Who in Finance and Industry in America,”
“Outstanding Young Man in America,” “Who’s Who in the South and Southwest,” the
“International Directory of Distinguished Leadership,” “Black Georgian of the Year in
Business,” “Pioneer Businessman of the Year’,” and “Living Legends in Black.” Dr.
Yancy holds membership in the Leadership Cobb Alumni Association, Leadership Atlanta
Alumni Association, Society of International Business Fellows, 100 Black Men of
Atlanta, and The Academy of Management.
Joan Young has been a speaker at the National American Women in Business annual
meeting, teaches franchising at Santa Clara University and West Valley College, has
been featured on Peter Jennings Nightly News, and has owned two franchises. She was
Director of Franchise Sales for TV Scene, Area Vice President of Snelling and Snelling,
and Vice President of Franchise Sales for Oasis Laundries. Joan operates the San Jose,
California, FranNet office.
THE BROKERS LISTED BELOW ARE REGISTERED OR AUTHORIZED TO
SELL IN THE STATES OF NEW YORK
Keld Alstrup joined the Volvo Company in Canada in a management position. He was
transferred by Volvo to the United States and served the company for 26 years before
leaving the position of Officer and Vice President. Mr. Alstrup holds an MBA degree
from Fairleigh Dickinson University. He has lived and worked in Denmark, Canada,
Sweden and the U.S. and has been a speaker at local and international HR conferences.
He has the FranNet office in Connecticut and New York.
Jack Armstrong has been involved in magazine publishing for 16 years, 12 of which as
President and Publisher of Americana magazine. He was also involved in the start-up
and launch of New Jersey Monthly magazine and MHQ, Quarterly Journal of Military
History. He is currently a full-time franchise consultant in New Jersey.
Ken Stein operated numerous drug stores and home health care companies on Long
Island for 18 years. In 1995, Mr. Stein sold his business to Revco Drug Stores, then the
second largest drug chain in the U.S. At the time of the sale, one of his stores was ranked
third in sales volume out of Revco's entire chain of 2,500 stores. He has achieved the
designation of Certified Business Intermediary (CBI), which is granted to professionals
who complete the stringent requirements of the International Business Brokers
April 2006 190
Association (IBBA). Only approximately 350 business intermediaries in the U.S.
currently carry that coveted title. Even more notably, Mr. Stein is one of only 47 CBI's to
complete the rigorous requirements to attain the advanced designation of Master Merger
& Acquisition Intermediary (MMAI). This prestigious achievement is bestowed by The
M&A Source®, the world's largest international organization of experienced merger and
acquisition intermediaries representing the middle market.
THE BROKERS LISTED BELOW ARE REGISTERED OR AUTHORIZED TO
SELL IN THE STATES OF WASHINGTON
Liz Beck has over 15 years of business experience in the areas of administration,
operations, training and development. Her experience includes a variety of small startup
businesses, large corporations, speaking and teaching assignments, and several years
focused on franchise operations and franchise development working directly with the
internationally recognized franchise developer of Sylvan Learning Systems. The focus of
her business is dedicated to matching the right person to the right business in the State of
Idaho, as well as Central and Eastern Washington.
Terry Rost has 30 years experience in a high technology Fortune 500 company, 18 as a
senior financial executive, and 3 years as president of a highly successful land
development company. His educational background includes a BA in Economics from
Willamette University, an Oregon Executive MBA from the University of Oregon; 2
years with Mahler & Associates Executive Management Program, plus course work at
the Harvard Graduate School of Business. Terry’s FranNet headquarters is in Portland,
Oregon.
Steve Rychard is in a position to offer his clients a unique perspective of the franchise
purchase process having been on every side of a franchise organization with 20 years of
franchise experience. Steve and his wife Cindy, opened the first Maid Brigade franchise
in the Northwest in 1986. While maintaining his position as Branch Manager for a large
computer organization the Rychard franchise was National Franchisee of the Year in
1988. Steve left the computer industry to purchase the area development rights for Maid
Brigade, selling, supporting, and training other franchisees. In the first year he was Maid
Brigade’s National Subfranchisor of the Year. Upon selling their franchise in 1990, Steve
went on to become Chairman of the National Ad Fund, and National Marketing Director
for Maid Brigade, pioneering their online presence and website scheduling. He is an
associate of FranNet in Western Washington.
THE BROKERS LISTED BELOW ARE REGISTERED AND AUTHORIZED TO
SELL IN THE STATE OF ILLINOIS
Patrick Moriarty: PGM Enterprises, Inc. an Illinois corporation d/b/a FranNet.
In March of 1997 Mr. Patrick Moriarty became President of PGM Enterprises Inc. and
remains so to the present. He is the sole officer and owner of the company. PGM
Enterprises owned Langenwalter Carpet Dying Franchise from March of 1997 to March
April 2006 191
of 1999. Mr. Patrick Moriarty was an account manager for Novell, Inc. from April 1999
to December 2002.
Gerald P. Moriarty: FranNet - The Franchise Network, Corp. an Illinois corporation
d/b/a FranNet Since September, 1995, Gerald P. Moriarty has served as the President of
FranNet - The Franchise Network, Corp. in Orland Park, Illinois. Mr. Moriarty is the
sole officer and owner of the company.
Saleem “Sal” Shaikh: Saleem “Sal” Shaikh d/b/a FranNet.
Saleem “Sal” Shaikh has been a business broker since Dec. 1998. Before venturing in
the business brokerage, he owned Hi-Tech Printing & Publishing in Downers Grove,
Illinois from 1986 to 1997.
Don Pusateri, d/b/a FranNet. From November of 2000 to April 2005, Don Pusateri
was a regional sales manager for Iron Mountain Records Management. From April 2005
to March 2006, Mr. Pusateri was in private practice as a sales consultant. In March 2006,
Mr. Pusateri became a licensed franchise broker in the State of Illinois
YOUR FRANCHISE CONSULTANT
YFC Enterprises, LLC, provides two valuable services in the franchising industry today.
First, YFC provides an on-line advertising web-portal dedicated to the highest quality
standards in internet advertising for franchise and business opportunities. Second, YFC
Enterprises operates a franchise business consulting services know as
YourFranchiseConsultant.com, an Internet-based franchise referral boutique offering free
services to prospective qualified entrepreneurs searching for pre-screened top quality
franchise business opportunities.
William Bradley-Consultant. Your Franchise Consultant Founder, 12/04 to present.
Manager, William Bradley Enterprises, 9/02 – Present. President, Denali International,
1994 – 8/03.
David Yoches-Consultant. Your Franchise Consultant – 1/04 – present. Consultant,
Franchise Buyer, 6/02 – 12/03. consultant, SNC Franchise Corporation, 1/02 – 6/03. Six
month sabbatical, 9/01-12/01. Operations Mgr., copper Mountain Networks, 4/00-8/01.
John Lytle-Consultant. President of Image Sense 1/04 to present. Investment Sales,
USAA, 9/02 – 10/03.
Alisa Casper-Consultant. English Teacher, Self Employed 6/90 – 02/05.
THE ENTREPRENEUR AUTHORITY, LLC.
The Entrepreneur Authority, LLC (“TEA”) is a limited liability company,
organized in April 2002, under the laws of the state of Texas and located at 5800 Granite
Parkway, Suite 300, Plano, Texas 75024. TEA is a franchise development and franchise
brokerage firm that offers consulting and referral services relating to franchise
opportunities. TEA’s licensees are independent consultants (“TEA Consultants”) that
operate under The Entrepreneur Authority trade name. TEA Consultants screen
April 2006 192
prospective franchisees generated by their marketing efforts and then refer them to
participating franchise companies. Once the referral is made, TEA Consultants do not
perform any functions for participating franchisors. The TEA Consultants are listed in
Exhibit “J.”
David E. Omholt, CEO and President
Mr. Omholt has been the CEO and President of TEA since January 2002. From
August 1992 to January 2002, he was a Senior Manager at Accenture (formerly Andersen
Consulting). TEA provides consultation to persons desiring to purchase franchises and
places them with various franchise companies, who pay TEA a fee for this service.
Richard J. Upton, COO
Mr. Upton has been the COO of TEA since July 2005. From 1987 to August
2004, he was employed by PepsiCo working in various Executive leadership roles, the
last position was Director of Sales Support. Additionally, he was President of Business
Purchasing Solutions, LLC. TEA provides consultation to persons desiring to purchase
franchises and places them with various franchise companies, who pay TEA a fee for this
service.
INFORMATION ABOUT LICENSEES OF TEA
FLORIDA
Tom McLenahan 8/04-present Franchise Consultant, The Entrepreneur Authority of
Northern Florida dba The Entrepreneur Authority
7/03-present Area Developer, Sport Clips of Northern Florida
9/02-6/03 Consulting, McLenahan Assoc.
4/01-8/02 Director Worldwide IT, Lyrick Corporation
11/00-3/01 Consulting, McLenahan Assoc.
ILLINOIS
John Siebert 02/05-present Franchise Consultant, Franchise Miner
dba The Entrepreneur Authority
11/03-11/04 Holiday Broker, Chicago Board of Options Exchange
11/98-11/03 Senior Phone Clerk, Chicago Board of Options Exchange
INDIANA
April 2006 193
Douglas Boehme 12/04-present Manager, Douglas Boehme LLC
dba The Entrepreneur Authority
12/97-6/05 Director of Sales, Smart Modular Tech.
OKLAHOMA
Robert C. Haefner 12/04-present Franchise Consultant, Haefner Enterprises, LLC
dba The Entrepreneur Authority
9/02-2/05 EVP and COO, ShapeXpress, LLC
5/98-9/02 EVP and COO, Wave3, Inc.
OREGON
Rick Upton 01/04/06-present President, Upton
Group, LLC
dba The Entrepreneur Authority
9/04-12/05 President, Business Purchasing Solutions LLC
dba The Entrepreneur Authority
12/02-8/04 Director Sales Support, Pepsi-Cola Company
TEXAS
Virginia Tidwell 7/04-present Franchise Advisor, The Entrepreneur Authority of
North Texas dba The Entrepreneur Authority
5/92-present Executive Sales Director, The Pampered Chef, Ltd.
Richard D. Burbank 11/04-present Franchise Advisor, The Entrepreneur Authority-
Ft Worth, Texas dba The Entrepreneur Authority
12/02-3/04 Sales Manager, Epsilon
7/02-11/02 Student MBA @ SMU
7/99-6/02 National VP Sales, ADVO, Inc.
Kathy S. Hill 9/04-present Franchise Consultant, The Entrepreneur Authority of
Houston dba The Entrepreneur Authority
5/91-present Executive Director, The Pampered Chef.
Thomas D. Pearce 7/03-present Franchise Consultant, iLead Consulting and Training
dba The Entrepreneur Authority
7/99-present President, iLead Consulting and Training
April 2006 194
Michael Pollock 9/03-present Franchise Consultant, E-Authority Inc.
dba The Entrepreneur Authority
8/03-2/05 Southwest Sales Engineer, Eastern Plastics
1/01-7/03 Area Sales Manager, Endevco
1/99-1/01 Territory Sales Manager, A. Biederman, Inc.
WASHINGTON
John J. Carey
8/05-present Franchise Consultant, Evergreen Franchise Consultants,
LLC dba The Entrepreneur Authority
THE FRANCHISE AUTHORITY
Bob King – President since 1/2000.
THE BUSINESS ALLIANCE, INC.
The Business Alliance, Inc. is a Georgia corporation incorporated in 1999. Its principal
place of business is 100 Hartsfield Centre, Suite 500, Atlanta, Georgia, 30354, and its
telephone number is 404-763-2244.
Officers, Directors, and Key Employees
John Tittle, President
Mr. Tittle has been President of BAI since 2005. Prior to assuming the role of president,
Mr. Tittle functioned as an affiliate for BAI, since May 1997. Subsequent to Mr. Tittle's
involvement with BAI, he was president of Fort Kidd, Inc., which built, operated, and
licensed a chain of children's indoor play parks around the globe.
Business Alliance, Inc. Affiliates
Mark Adair
Since September, 2004, Mr. Adair has been a Franchise Consultant of Franchise
Ventures, Inc. (an affiliate of The Business Alliance), located at 111 Elm Creek Rd.,
Pottsboro, TX. Between November 2003 and September 2004, Mr. Adair was self-
employed as a Rehabilitation Healthcare Consultant. From August 1999 through October
2003, he was the Director of Rehabilitation Services for the Texoma Healthcare System
in Denison, TX. Mr. Adair also served as Assistant Administrator of the HealthSouth
Rehabilitation Hospital in Alexandria, LA from December 1995 through June 1999.
Prior to that, Mr. Adair was Director of Rehabilitation Services for St. Mary’s Hospital in
Rogers, AR from June 1992 through November 1995.
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Salvador Alverez
Since September 2004, Mr. Alvarez has been President & Franchise Consultant at
Franchise Consultants (a Business Alliance Affiliate) located at 4714 E. Prickly Pear
Trail, Phoenix AZ 85050. From January 2003 to May 2005, Mr. Alvarez was President
of Soulunet, Inc. in Phoenix, AZ. From April 1994 to August 2001 Mr. Alvarez was Vice
President of Business Development at Network Systems in Phoenix, AZ.
David Amos
Mr. Amos has been a consultant of Business Alliance of San Francisco/California located
at 2310 40
th
Avenue, San Francisco, since 2000. From 1994 to 2000, he was the Owner
of Banessa, Inc., located in San Francisco, California.
Cara Anderson
Miss Anderson has been a Consultant of Franchise Business Network (affiliate of the
Business Alliance), located at 2920 East Range, Wichita, Kansas since 2004. Prior to
Franchise Business Network, she was at Raytheon Aerospace Corporation where she
served as a Computer Specialist from 1998 to 2004. From 1995 to 1998, she was
attending College, majoring in Business Administration.
Ann Aneja
Since September 2004, Mrs. Aneja has been a Franchise Consultant of Top Notch
Franchises (affiliate of The Business Alliance), located at 255 Huguenot St. # 1210, New
Rochelle, NY 10801. Also in 2004 and in 2003, Mrs. Aneja worked as an Associate
Brand Manager at Unilever in Greenwich, CT. Between September 1999 to May 2003,
she worked as an Assistant Brand Manager at Philip Morris U.S.A. in New york, NY.
Prior to that, Mrs. Aneja was in graduate school completing her MBA at the University
of Minnesota from June 1998 to June 1999. From 1996 to 1997, she worked at Target
Headquarters in Minneapolis, MN. Prior to 1996, Mrs. Aneja was completing her
Bachlors at Indiana University in Bloomington.
Melissa Apgar and Jeff Slawson
Both Melissa and Jeff have been affiliates of the Business Alliance, Inc. since 2006.
Melissa has held various positions at Masterfoods USA (800 High Street Hackettstown,
NJ 07840), from 2001 to present. These positions include an EDI Specialist, Sales
Analyst, Cost Accountant and currently a Fixed Cost/Broker Manager. Previous to
Masterfoods USA, Melissa worked for a temporary agency for part of 2000, which was
on assignment at Masterfoods USA. During the time spent at Masterfoods USA, Melissa
also attended full-time college at University of Phoenix Online (2001-2005), receiving
her Bachelor’s in Business Administration. Before the start of her career and attending
college, Melissa was a full-time student from 1996 to 2000. Jeff is currently a full-time
student, working toward his Associates in Criminal Justice. Jeff began schooling in 2005,
in which, during that time he was also working full-time at Atlantic States Cast Iron Pipe
Company as a foreman. Jeff held employment with Atlantic States from 1998 until mid-
year in 2005. Before employment at Atlantic States, Jeff worked for a local wire
company (Jersey Strand and Cable), between the years of 1996-1998.
April 2006 196
C. Fred Baker
Mr. Baker has been President of Midwest Franchise Investments, located at 1401 N.
Sport of Kings Court, Wichita, Kansas since 2000. Prior to this position, he was Director
of Real Estate at Koch Industries during the past 20 years.
David Baker
Dr. Baker has been a Management Consultant with Kingdom Consulting, Inc., located at
1577 Main Street, St. Johnsbury, Vermont since 2000, while also working part-time as
the superintendent of schools in that same town. From 1995 to 2000, Dr. Baker was the
full-time superintendent of schools for the St. Johnsbury School District. Prior to 1995,
Dr. Baker served as a public school teacher and administrator in several districts in
Vermont and Rhode Island after finishing graduate school in 1983.
Anthony J. Ballmann
Mr. Ballmann became an affiliate of the Business Alliance, Inc. in February of 2005. His
office is located at 4385 Stonehenge, Dayton, Ohio. Prior to this affiliation Mr.
Ballmann was self-employed as a franchise restaurant developer from 2003 to 2004. He
was a college-level instructor in Information Technology from 2000 to 2003 and prior to
that Mr. Ballmann was a stockbroker and financial planner at Merrill Lynch (from 1994
to 2000).
Jane Bannerman
Since March 2005 Ms. Bannerman has been a consultant/Broker for The Franchise
Search, located at 735 Nelson Ranch Road, Cedar Park, Texas. Prior to The Franchise
Search, Ms. Bannerman was a Account Executive for Construction Expo in 2004 . Ms
Bannerman was President of Better Health Inc. in Austin, Texas from 2000 to 2004.
From 1996 to 2000 Ms. Bannerman was the sole proprietor of Bantech.
Cory E. Barber
Since June 2004, Mr. Barber has been an Independent Franchise Consultant with The
Franchising Authority, LLC dba The Business Alliance, Inc. Mr. Barber is located at 123
Blackberry Circle, Colchester, Vt. 05446. From July 1993 to present, Mr. Barber is the
Marketing/Membership Manager for Costco Wholesale in Colchester, VT.
Natalie Barnes
Natalie Barnes has been president of The Owners Alliance since October 2005 (affiliate
of The Business Alliance, Inc), located at 4411 184
th
Ave East; Lake Tapps, WA 98391.
Prior to The Owners Alliance, she was with Starrow Enterprises, Inc. She held the
positions of Vice President of Sales and Operations prior to becoming president of the
company in 2000 until 2005.
Rick Beaulieu
Since mid 2005 Mr. Beaulieu has been a Franchise Consultant and owner of US
Franchise Connection, a licensed affiliate of The Business Alliance Inc. He is also the
President/CEO of BB Ventures LLC, a professional service provider and owner/operator
of an Outdoor Connection franchise. All businesses are located at 1925 Fleetwood
April 2006 197
Drive, Kingsport, Tennessee. From April 2001 through June 2005, Mr. Beaulieu held the
position of President at Ordnance Systems Inc., a company held by BAE Systems, a
global defense firm. Prior to April 2001 (Since 1982) Mr. Beaulieu worked for BAE
Systems (or its legacy companies) in Austin, Texas holding several financial and senior
management positions including Director of Business Operations and Director of
Programs. Mr. Beaulieu holds an MBA and a BS from the University of Connecticut
Gail and Kurt Behrenfeld
Mr. and Mrs. Behrenfeld have been Franchise Consultants of The Business Alliance, Inc.
located at 7 Hickory Lane, Suite B, Cortland, New York since November 2004. Before
that, Mr. Behrenfeld was Vice President of Impact Sports Equipment, Inc. from 1995 to
November 2004. Mrs. Behrenfeld was a stay at home mom for her children from 1993 to
2004.
Mark Bogomolny
Mr. Bogomolny opened Focus Franchise Group, LLC, an affiliate of the Business
Alliance, in December of 2005, located at 4013 Laurel Circle, Cleveland, OH 44122
p:800-664-4854. From 1990 – present, Mr. Bogomolny was the Vice President of the
MEM Group, Inc. (Cleveland, Ohio) a management services company. In addition, Mr.
Bogomolny was a member and founder of Freshside Marketplace, LLC, (Westlake, OH)
a retail specialty food store. Additionally, from 1990 – the end of 2004, Mr. Bogomolny
was the president and Chairman of Landmark Products Corp, (Cleveland, OH) a
company that created and sold food safety equipment to the restaurant and hospitality
industry.
Omar Borrego
Mr. Borrego has been an affiliate of Business Alliance, Inc. since January 2005. He is
currently President/CEO of Legacy Franchise Consulting, Inc., located at 14501 Montfort
Dr. #1118 Dallas, TX 75254. Prior to Legacy Franchise Consulting, Inc., Mr. Borrego
was a Buyer at El Paso Metals & Supply, Inc. from December 2003 to December 2004.
He also held a Sales position with Nationwide Recovery Systems in 2003. From May
1998 to April 2003, Mr. Borrego held multiple Sales positions with Marriott
International. Mr. Borrego was a MBA student from Spring 2001 to Fall 2003 receiving
a degree in Corporate Finance. From May 1993 to May 1998, Mr. Borrego attended The
University of Texas at Austin receiving his BBA in Marketing.
Dan Brunell
Mr. Brunell has been President of Dearborn West, LLC, located at 31957 Paseo Parallon,
Temecula, California since 2003. From 2001 through 2003, Mr. Brunell was Chief
Operating Officer at Acloche, LLC. Prior to Acloche, he was Regional Vice President at
TradeSource, Inc. since 2000. He was Area Vice President of Olsten Corporation from
1992 to 2000.
Jeffrey L. Burridge
Mr. Burridge has been President/Consultant of StoneBridge Management, Inc., located at
4 Park Plaza, Suite 201, Wyomissing, Pennsylvania since 1997. He is also President and
April 2006 198
Owner of Management Recruiters of Reading in Pennsylvania since 1997. Mr. Burridge
was Vice President Sales & Marketing of Surgical Specialties Corp. from 1994 to 1997.
Tom Caldie
Since September, 2003, Tom has been the president and owner of Task Force
Management, LLC, a strategic planning partnership located at 1461 Partnership Drive in
Green Bay, Wisconsin. Concurrently, since July of 2000, he has been an Assistant
Professor of Business, Management and Technology at Silver Lake College located in
Manitowoc, WI. From 1994 to 2000, he was an organizational development consultant
for the Oneida Tribe of Indians of Wisconsin, Inc., located in Green Bay, WI.
Marc Camras
Mr. Camras, PhD has been a self-employed Education and Organizational Development
Consultant since 1993. His business is currently located at 1520 Calle Narcisos,
Encinitas, CA. Mr. Camras is currently a Vice President of Planning and Operations for
HR by the Hour in Carlsbad, CA. In addition to consulting during the past 10 years, Mr.
Camras worked as a Corporate and Legal Recruiter for Murray Staffing from February
2005 to July 2005, as an Assistant Director in UC Irvine’s School of Education from
November 2003 to July 2004, as a professor and Program Director at UC San Diego from
January 1997 to December 2003, and as a Research Associate and Teaching Assistant
(also at UC San Diego) from July 1995-January 1997.
Peter Casey
Peter Casey has been a franchise consultant of Capital Franchise Group, LLC, located at
2865 South Eagle Rd, Suite 391, Newtown, PA since September of 2003. Prior to
forming this entity, he was Managing Director of New Century Planning Associates, a
privately held financial planning firm. Mr. Casey was also a Vice President of Marketing
with over 10 years in the financial services industry.
Bruce Cerrito
Since November 2004, Mr. Cerrito has been a Franchise Consultant for Bruce M. Cerrito,
PC dba Franchise Search Solutions (affiliate of the Business Alliance) located at 7909 E
Joshua Tree Lane, Scottsdale, AZ 85250. From 1999 to 2004, Mr. Cerrito President of
Bruce M Cerrito, PC was an Independent Agent for World Class Investments, a Business
Brokerage Firm in Scottsdale, AZ. Between March of 1997 and April of 1998, Mr.
Cerrito was the Sales Manager for Dale Carnegie Training in New York City, New York.
From early 1996 to March of 1997, Mr. Cerrito was a Business Consultant and
Investment Advisor as President of Consensus Capital Management in Englewood, NJ
and continued on a part time basis until December of 2003. From 1989 to August of
1995, Mr. Cerrito, as the President of Unique Buying Concept, Inc., was a Franchisee of
United Consumers Club, operating in Westbury, NY.
Edward J. Chong
Mr. Chong is President/Owner of QSL, Inc. from 11/2000 to present, located at 8500
Lyra Drive, Columbus, Ohio 43240. Prior to this he was President/Owner of Chong-
Hadaway, Inc. from 3/1988 thru 12/2004, located at 350 West Third Ave. Columbus,
Ohio 43201.
April 2006 199
Michael Chuchmuch
Mr. Chuchmuch has held his current position as President of The Franchise Executive
Group, Inc. since January of 2006. From 2000 till January of 2006, Mr. Chuchmuch
served as V.P. of Organizational Change and People Development for Unisys
Corporation. Prior to that, he served as a Principal Managing Consultant with
PricewaterhouseCoopers in the area of Strategic Change.
Andre Clouatre
Mr. Clouatre has been a consultant dba FranResources (affiliate of The Business
Alliance), located at 1022 Bourbon Avenue, Baton Rouge, Louisiana since April 2005.
Prior to that, he was business manager at St. Luke’s Episcopal Church and School. From
1993 to 2004, he taught and helped manage a school for international students at
Louisiana State University.
James Coen
Mr. Coen has been a Consultant of Franchise Perfection. (affiliate of The Business
Alliance), located at 675 VFW Parkway #121 Chestnut Hill, MA 02467-3656 since June
2004. Prior to Franchise Perfection, since 1986 Mr. Coen worked with the Super Coups
Franchise Organization. Super Coups, a MA based franchise organization. His
responsibilities at Super Coups included: franchise sales, franchise training, sales
management, regional sales, and director of Franchise Development.
John Cogley
Mr. Cogley joined the Business Alliance Inc in December, 2005. For the five year period
prior to his affiliation, he was President of Matrix Management LLC, a real property
management company. He is now a member and President of Franchise Analysts &
Advisors LLC, located at 11102 Exeter Lane, Brighton, MI 48114.
Pete Connor
Mr. Connor is President of Rainmaker E-Business Solutions at 4316 Lakeway Blvd.
Austin Texas 78734 which became an affiliate of Business Alliance in Feb. 2006. Prior
to joining BAI, he has been in the equipment leasing industry for 15 years with his most
recent position being Regional Sales Manager of Heartland Business Credit where he
started in February 2004. Prior to that he was the District Sales Manager of Tatonka
Capital from May 2003 to February 2004. He also served as Vice President of Sales for
Leasing Group beginning in December 1997 through December 2003. Before working at
Leasing Group he worked at Tokai Financial Services in various positions from March
1991 to December 1997.
Vicki Cook
Since February 2000, Ms. Cook was a caregiver to an ill family member in Centennial,
CO. From 1997 – 2000 Ms. Cook did some interior design and sold furniture at Kacey
Fine Furniture, in Denver, CO. From 1994-1997 she was a consultant in the interior
design business for herself in Denver, CO.
Anthony “AJ” Dellanno
April 2006 200
Since June 2005, Mr. Dellanno has been a consultant of Business Alliance of New
Providence/New Jersey located at 91Commonwealth Ave. Since 1998 to present Mr.
Dellanno is the sales manager for Rug Renovating in East Orange, New Jersey. From
1995 to 1999, Mr. Dellanno was a college student.
James M Ditta
Since March of 2004, James Ditta has been an independent franchise consultant for the
Business Alliance, Inc. Mr. Ditta has an office location at 6510 Eagle Wood Ln. in the
town of Spring, TX. From February 2001 until August of 2003, Mr. Ditta was the
Director of Procurement for a division of Haliburton and prior to that he worked with
Texas Instruments for over 20 years with responsibilities for worldwide procurement
supporting all electronic components.
Michael & Karen Doherty
Michael and Karen Doherty have been Franchise Consultants of the Business Alliance
since 2005. Michael is currently the VP of Business Development for Newfound
Technology located at 330 Codman Hill Road, Boxborough, MA since 2004. Prior to that
Mr. Doherty held various positions from 1994-2004 including Director of Business
Development and Director of Sales at Source Electronics, 26 Clinton Drive, Hollis, NH.
Mrs. Doherty has been a Real Estate Broker at William Raveis and Century 21Real
Estate since 2003. Prior to Century 21 Realtors, Mrs. Doherty was housewife.
Dick Dowd
Since March 2004, Mr. Dowd has been a Franchise Consultant of N3p The Professional
Franchise Consulting Group (affiliate of The Business Alliance), located at 109 Niagara
Falls Drive, Anna, TX 75025. Mr. Dowd’s title at N3P is President/CEO. Also in 2004
Mr. Dowd was the Vice President of Operations for FranMaster Specialists, Franchise
Master Specialists and Master Franchise Specialists, from June 2004 through January
2005. While holding these positions Mr. Dowd has always worked from 2109 Brabant
Drive Plano, Texas 75025. Prior to becoming a Business Alliance Affiliate, Mr. Dowd
worked for EDS from September 2000 through June 2004, his title was Managing
Consultant, in doing so Mr. Dowd worked from 2109 Brabant Drive Plano, Texas
75025. Mr. Dowd was unemployed from June of 2000 until September 2000 when he
started work for EDS in Plano, Texas. From June 1999 through June of 2000 Mr. Dowd
was employed by telecom technologies inc. of Richardson, Texas, as a Program
Manager.. From November 1983 through June 1999 Mr. Dowd was employed by
MCI/WCOM in Richardson, Texas, also as a Program Manager.
Jeff Dudzinski
Mr. Dudzinski has been an affiliate of the Business Alliance, Inc. since June of 2004. He
is currently and has been President of Oakland Management Services,Inc., located at
5733 Springbrook Drive, Troy, Michigan since 1983.
Hank Edmunds
Since July 2004, Mr. Edmunds has been President of THEDCO Consulting, L.L.C.
THEDCO Consulting, L.L.C. is a Business Alliance Inc. Affiliate. Mr. Edmunds is
located at W53 N853 Castle Court, Cedarburg, WI 53012. From December 2000 to
April 2006 201
December 2003, Mr. Edmunds was Market Manager for Western Industries, Inc. in
Milwaukee, WI. From May 1998 to December 2000, Mr. Edmunds was Director of Sales
and Marketing for Ataco Steel Products in Cedarburg, WI.
James Evangelista
Mr. Evangelista started JJE Solutions/DBA to broker franchises in January 2005. The
Business is located at 47625 Manorwood Drive in Northville, MI. 48167.
Prior to this Mr. Evangelista held various positions in engineering, manufacturing and
marketing as follows: He was Chief Engineer for Intier Automotive in Novi, MI from
August 2002 – January 2005. He was President of Technical Marketing Associates, Inc.
in Grosse Ile, MI from March 2000 – August 2002. He was General Manager at Shiloh
Industries in Mansfield, Ohio from 1996 –March 2000. From 1990 to 1996, Mr.
Evangelista was Sole Proprietor of Technical Marketing Associates in Grosse Ile, MI.
Mark L. Farrar
Since January 2006, Mr. Farrar has been a Franchise Consultant at Summit Franchise
Solutions, LLC (affiliate of The Business Alliance), located at 9529 Fox Hollow Drive,
Potomac, Maryland. Mark is also currently Vice President of Business Development at
Verizon Network Security (formerly NetSec) of Herndon, Virginia, where he has been
since February, 2003. From December 2000 to January 2003 Mr. Farrar was President
and CEO of Spontaneous Networks, Inc., of Bethesda, Maryland. From October 1999
through November 2000 he was Eastern District Manager, Telecommunications Practice,
with Netigy Corporation, San Jose, California. From July 1998 through October 1999
Mr. Farrar was Regional Vice President, Mid-Atlantic, for Predictive Systems, Inc. of
New York, NY. Mark was Vice President, Sales and Marketing, for Compus Systems,
Inc. of Rockville, Maryland, from January 1998 through July 1998. Mark held various
positions, including Vice President of Marketing, at Federal Data Corporation, of
Bethesda, Maryland, where he was employed from October 1987 thru January 1998.
Nathan & Carolina Feldick
Mr. and Mrs. Feldick have been affiliates of The Business Alliance, Inc. since November
of 2004. Their company, Franchise Decisions, is located at 3215 E. Cardinal Court in
Chandler, Arizona. In addition to franchise consulting, Mr. Feldick has been employed
as a Brand Manager with Optima Retail Services, LLC since July of 2004. Prior to this,
Nathan had been employed with ExxonMobil Corporation since June of 1990. During
his tenure with ExxonMobil, he held various positions, most recently to include Regional
Operations Manager, Business Development Manager, Category Manager and Project
Manager. Mrs. Feldick has been employed as a Sales Representative with Pepsi Bottling
Group since July of 1993. Previous to this, she was employed by ExxonMobil as a
Territory Manager from June of 2000 to July of 2003 and was a student prior to her
professional experiences.
Fred and Patricia Flanagan
Since 2003, Mr. and Mrs Flanagan have been affiliates of the Business Alliance, Inc.
located at 63808 E-Whispering Tree Lane, Suite 3B, Tuscon, AZ, 85739. Mr. Flanagan
was an ERP Specialist at Day and Zimmermann, Inc., located at 110 Windy Brook Drive,
April 2006 202
Suite 3B, Cinnaminson, New Jersey from 2002 to 2005. He held various positions at
Day and Zimmerman from Project Manager and Field Project Controls Manager since
1991. Ms. Flanagan has been a Real Estate Broker at Weichert Realtors for the last nine
years. Prior to Weichert Realters, Ms. Flanagan was a housewife.
Maryann Ford
Ms. Ford has been a Franchise Consultant of Entrepreneur Solutions (affiliate of the
Business Alliance), located at 243 Water Street, Newburyport, MA, since 2005. Prior to
Applied Entrepreneur Solutions, she was with OneBeacon Insurance from 2003 to 2005
and served as a Learning and Organizational Development Consultant. In 2002, Ms.
Ford joined Allmerica Financial as a Senior Business Improvement Consultant. From
2001 to 2002, she managed the Training and Communications Division for PacifiCare
Health Systems in California. Ms. Ford was also the Learning and Development
Manager for First Consulting Group in California from 1998 to 2001. Prior to First
Consulting, Ms. Ford spent eight years as an Education Consultant with Xerox
Corporation in El Segundo, CA.
Joanie Franke
Since March 2003, Ms. Franke has been in Business Consulting Services at Franke
Business Solutions, located at 35 W. Greentree Dr. Medford, NY 11763. From April
1999 to March 2003, Ms. Franke was the Business Planning Manager at Merck & Co.,
Inc., Medco Division. She held the position of 360 Program Administrator at AZ Dept.
of Transportation in Arizona from July 1997 to January 2003. She was a College Student
during September 1992 to May 1997.
Brett A. Franks
Mr. Franks has been a Franchise Consultant and affiliate of the Business Alliance, Inc.
since December, 2005, located at 1885 Kingsbury, Prescott, AZ. From 2001 through
2003, he was Owner and President of 4WebHits.com, an online advertising broker. Prior
to that, Mr. Franks was at MyBenefitSource in 2000 and served as both Web Design
Specialist and Regional Vice President. From Fall of 1998 through 1999, he was Vice
President of Preferred Programs Insurance Services, Inc., and prior to that, Mr. Franks
served as Director of Operations for ESI Risk Management Agency, Inc from 1995 to
1998.
Michael J Franz
Since January, 2006, Mr. Franz has been an affiliate of The Business Alliance, Inc. He is
currently and has been Director, Corporate Customer Service for ValueOptions, located
at 1199 South Beltline Road, Suite 100, Coppell, Texas since 2005. Mr. Franz was a
Senior Account Manager for Perot Systems Corporation in Plano Texas from 1999 to
2005. Mr. Franz was Director of Claims and Business Services for the Consumer
Plumbing Recovery Center in Plano, Texas from 1995 to 1998.
Bob Fuhrman
Since April 2004, Mr. Fuhrman has been an Independent Franchise Consultant with The
Business Alliance, Inc. dba RF Franchise Systems. Mr. Fuhrman is located at 49 Clinton
April 2006 203
Ave., Ridgewood, NJ. From July 1986 to December 2003, he held the position of
import/export director for S. Goldberg & Co., Inc, in Hackensack, New Jersey.
Dale A. Gallegly
Mr. Gallegly is President and Franchise Consultant for Franchise Synergies (affiliate of
The Business Alliance) located at 1402 Constellation Drive, Allen, Texas 75013 since
2004. From 1995 to 2004 he was Regional Account Executive for Bankers Systems, Inc.
Alan Ganzer
Since January 2004, Mr. Ganzer has been a Product Development Director with Eastman
Footwear, located at 34 West 33
rd
St., New York, NY. Prior to that, he was a Buyer for
the Meldisco Division of Footstar, in Mahwah New Jersey from 1996. Before that he
was Senior Buyer at Shoe-Town, Inc., in Totowa, New Jersey since 1983.
David Geraci
Since August of 2005 Mr. Geraci has been a consultant with the Vantage Franchise
Group (affiliate of The Business Alliance) located at 8846 Robinwood Terrace,
Macedonia, Ohio 44056. Previously Mr. Geraci was the Director of Marketing for
Technical Consumer Products from 1999-2005. Prior to that Mr. Geraci was a Senior
Product Manager for several product categories at Waxman Consumer Products Group
from 1991-1999.
Lou Gerber
Mr. Gerber has been a Franchise Consultant for Gerber Franchise Consultants (affiliate
of The Business Alliance),located at 8925 Carlisle Ave. Baltimore Md. since October
2005.
From 1986-2004 he was the owner and president of Maryland Maids located in Baltimore
Maryland. Prior to this he served as a Paramedic EMT with the Romney and Augusta
Rescue squads in West Virginia, and ER Trauma paramedic at City Hospital in
Martinsburg, WV. He is retired from the US Navy.
Bonnie Gilbert
Mrs. Gilbert, located at 9520 Stoney Ridge Road, Springdale, MD, began her affiliation
with the Business Alliance in 2005. From August of 2004 to March of 2005 she was
employed as a Work Adjustment Training Specialist with Melwood Horticultural
Training Center. Since August of 1999, Mrs. Gilbert has also been an adjunct college
professor at Anne Arundel Community College, Howard Community College and the
University of Maryland Baltimore County. Between 1995 and 1999, Mrs. Gilbert was a
Master’s and PhD student.
Lawrence J. Goetz
Since November 2003, Mr. Goetz has been a consultant with Pin High Management
Group, LLC. (affiliate of The Business Alliance). Pin High recently formed Franchise
Pipeline and will do business under that name. From 1995 to the present Mr. Goetz has
been a member of R&L Leasing Company, LLC. a real-estate investment company. Also
April 2006 204
during this time Mr. Goetz was from 1997 to 1998 President of the International Midas
Dealers Association and was a Midas franchisee until 1999.
Bruce H. Griffin
Since February 2005, Mr. Griffin has been a Franchise Consultant of Golden Wave
Enterprises (affiliate of The Business Alliance), located at 719 Pruitt Drive, Madeira
Beach Florida. Also in 2004 and 2005, Mr. Griffin was the Operations Manager at
Midway Services in Clearwater, Florida. Between September 2000 and December 2003,
he was a Senior Project Manager of Itron, Inc. in Spokane, Washington. Prior to that,
Mr. Smith was a Project Manager at Utility Partners since December 1997. From 1995 to
1997, Mr. Smith was Operations Manager for Clearwater Gas Systems, in Florida.
Linda Lane Haghi
Linda Haghi has been a franchise consultant affiliated with the Business Alliance located
at 30902 Calle Moraga, Laguna Niguel, California, since 1995. From June, 2001 to the
present, she is the Executive Director of Program Management at South Coast Medical
Center, a community hospital in Laguna Beach, California. From 1997 – 2001, she
worked at Huntington Hospital in Pasadena, California, first as a senior associate and
then as the director of the Cancer Center. In 1996, Ms. Haghi moved to California and
briefly formed her own consulting company before joining Huntington Hospital. From
1993 – 1996, she worked at Henry Ford Health System in Detroit as the Executive
Director of the Center for Senior Independence.
Gregg Halberstadt
From October 2004, Mr. Halberstadt has served as president Franchise Consultants, Inc.,
a company that assists entrepreneurs in finding business opportunities. From 2003-2004,
he served as Director of Business Development for MVP Collaborative, a Madison
Heights, MI company providing marketing services. From 2000-2003, Mr. Halberstadt
was Director of Industry Relations for ANXeBusiness, a Southfield, MI company
providing network services to the automotive supply chain industry. Prior to that, from
1985-2000, he was Director of Marketing for Compuware, a Detroit-based company
providing software and professional services.
Michael and Nancy Hamman
Since 2001, Mr. Hamman has been Firm Principal of Franchise Advisers and Demand
Resources, located at 3410 Arbor Creek Point, Atlanta, Georgia. From 1999 to 2001, he
was Marketing Director of eQuorum Corporation in Atlanta Georgia. Mr. Hamman has
held several Marketing positions at Intergraph Corporation in Hunstville, Alabama since
1985.
Ms. Hamman has been a Franchise Broker at Franchise Advisers in Atlanta, Georgia
since 2001. Prior to Franchise Advisers, Ms. Hamman was with The Main Event in
Hunstville, Alabama as Event Planner and The Darrell Walker Personnel Services in both
Huntsville, Alabama and Atlanta, Georgia.
Tim Hart
April 2006 205
Mr. Hart has been an affiliate of the Business Alliance, Inc. sicne 2005. He is currently
President of T.M.H. Consultant located at 1062 Campanile, Newport Beach, CA. Mr.
Hart was Owner/C.E.O. of Global Communications in Corvallis, Oregon from 1999 to
2004. Prior to Global Communications, Mr. Hart was Owner/Consultant of T.M.H. &
Associates from 1985-1989 in Newport Beach, California.
Tom Harvey
Since October 1999, Mr. Harvey has been President of Taylor-Grant Marketing, Inc.,
located at 12120 State Line Road, #176, Leawood, Kansas. From June 1982 through
October 1999, Mr. Harvey was Vice-President at Empire Plastics, Inc. in Gardner,
Kansas.
Greg and Mary Helen Hedgebeth
Mr. and Mrs. Hedgebeth have been affiliates of Business Alliance, Inc. since August of
2005. Mr. Hedgebeth is currently President of Hedge Financial Corp., located at 7335
Kennedy Lane, Cincinnati, Ohio 45242. Mrs. Hedgebeth is Vice President of the same
company. Prior to this Mr. and Mrs. Hedgebeth were owners of Teamax, Inc., located in
Cincinnati, Ohio, from 1995 to 2005.
Michael Hemenway
Mr. Hemenway serves as CEO of Brand Expansion, Ltd. since June 2005 until present
which is located in Scottsdale, AZ. Prior to this served as CEO of Funding Consultants
from February 1996 until June 2005 based in Las Vegas, NV and Scottsdale, AZ.
Heath Hippel
Since September of 2005 Mr. Hippel has been a Consultant/Broker DBA Summit
Franchise Consulting, located at 1002 Taylor Ridge Dr., Spring, Texas. Prior to Summit
Franchise Consulting, Mr. Hippel was a homebuilder with David Powers Homes in
Houston, Texas from June 2005 to October 2005. Prior to that Mr. Hippel worked as a
Project Manager with Moody National Companies, a real estate firm in Houston, Texas
from May 2004 to June 2005. Prior to that Mr. Hippel was a superintendent with Long
Lake Ltd., a Houston, Texas homebuilder, from April 2002 to May 2004. Prior to that
Mr. Hippel was in Houston, Texas and held sales positions in financial services with
Morgan Keegan from June 2000 to March 2002, in software with BindView
Development from Nov. 1998 to April 2000, and in medical equipment with HOWMED,
Inc. from Nov. 1997 to Nov. 1998. Directly out of college, Mr. Hippel worked in a fly-
fishing retail store in Aspen, CO called Oxbow Outfitting Company from June 1996 to
September 1997. Prior to that Mr. Hippel was attending Trinity University in San
Antonio, Texas where he earned a Bachelors of Science in Business Administration.
Jennie Ho
Ms. Ho has been a consultant DBA SmartFranchiser since November 2005, located at
1676 West Sumac Lane, Anaheim, California. Prior to SmartFranchiser, she was in
training for Marcus & Millichap from July 2005 to November 2005 as a Commercial
Sales Agent. She took some time off of work from January 2004 to July 2005 for
personal family reasons. From February 2003 to December 2003, she was employed at
SBC Communications as a Network Sales Consultant. She traveled to Europe from April
April 2006 206
2002 to January 2003. From September 2000 to April 2002, she worked for Qwest
Communications as a Major Account Executive III. From July 1998 to August 2000, she
worked for WorldCom as a Major Account Executive III. From June 1996 to July 1998,
she worked at DSA Personnel as a Recruiter. From April 1995 to June 1996, she worked
for California Casualty as a Sales Representative. From August 1994 to April 1995, she
worked as an Office Supervisor for Adia Personnel Services. Before that, she attended
University of California, San Diego.
Bob Hollingsworth
Mr. Hollingsworth is a consultant with Dominion Franchises (affiliate of the Business
Alliance Inc.), located at 718 Turnbuckle Court, Chesapeake, Virginia since December
2005. Prior to Dominion Franchises, he was employed by CACI, International from
October 2003 to December 2005. At CACI, Mr. Hollingsworth’s primary duties were as
a consultant to the U.S. Navy’s Enterprise Resource Program (ERP) development project,
CACI’s Naval Aviation Enterprise Business Develop Team, and Management
Representative to CACI’s ISO 9000 certification activities. From April 1986 to February
2000 and July 2000 to September 2003, Mr. Hollingsworth was employed by ManTech
International serving as Management Director, providing services in Business
Development leading to Project Manager assignments and as consultant to numerous
U.S. Navy software development projects. From February 2000 to August 2000,
American Express Financial Advisors employed him as a Financial Advisor. Mr.
Hollingsworth attended Old Dominion University part time from May 1997 to May 2000,
graduating with the degree ‘Master of Business Administration’.
David J. Holly
Since August 2005, Mr. Holly has been the owner and a Franchise Consultant with Prime
Franchises Group, LLC, an affiliate of the Business Alliance, Inc., located at 2214
Lytham Lane, Katy, Texas. Mr. Holly also currently develops and invests in outpatient
medical imaging centers. Mr. Holly began his imaging center ventures during his
employment with MED-IM Development, Inc. of the Woodlands, Texas, a medical
imaging development and management company, where he served as Vice President –
Development from December 2000 to May 2005. Prior to his tenure at MED-IM, Mr.
Holly was the developer and served as the Chief Executive Officer of two hospitals:
CHRISTUS St. Catherine Hospital in Katy, Texas (September 1998 to July 2000) and
Southeast Texas Rehabilitation Hospital in Beaumont, Texas (February 1990 to July
1998).
Pamela Hooper
Ms. Hooper has been Franchise Manager for The Business Alliance, Inc, located at 100
Hartsfield Centre Parkway, Suite 500, Atlanta, GA 30354 since 2005. Prior to Business
Alliance, she worked for the State of Georgia from 2000 to 2005, serving as an Assistant
Webmaster. From 1999 to 2000, she was a Marketing Associate with Frank Cawood and
Associates. She was a Computer Maintenance and Switching Systems technician for the
USAF from 1996 to 1998. Prior to joining the Air Force, she attended the University of
Georgia from 1992 thru 1996.
Michael Howard
April 2006 207
Mr. Howard began his affiliation with the Business Alliance in January 2006 as President
of JM Franchising Solutions, LLC, located at 11646 Meridian Point Drive, Suite 100,
Tampa, Florida. Prior to starting his consulting practice, he was Chief Financial Officer
of Family Sports Concepts, Inc., the franchisor of Beef ‘O’ Brady’s Family Sports Pubs
from 2003 - 2005. For 2000 – 2002 he was CFO for Wildwood Equestrian Center in
northwest Georgia. From 1999-2000 he served as CFO for BR Guest, Inc., a high end
restaurant chain in New York City. From 1997 – 1998 he was CFO Quincy’s Family
Restaurants in Spartanburg, South Carolina until the concept was sold.. Mr. Howard
served in financial management for Metromedia Restaurant Group (Steak & Ale,
Bennigan’s, Ponderosa, Bonanza) in Dallas from 1989 - 1997 and Red Lobster
Restaurants in Orlando, Florida from 1978 – 1988.
Diana Hutcherson
Since 2006, Ms. Hutcherson has been an affiliate of the Business Alliance, Inc. located at
1201 S. Parker Rd, #104, Denver, CO. Prior to joining the Business Alliance, Ms.
Hutcherson was Vice President of Administration for Smoker Friendly Intl. since 1995.
Greg Jacobson
Mr. Jacobson has been President of Ideal Franchises, located at 6671 W. Indiantown
Road, Suite 56-454 in Jupiter, Florida since 2000. Mr. Jacobson was with Slim-Fast
Foods Company in West Palm Beach, Florida from 2000-2003. Prior to that, he was with
Kellogg’s in Battle Creek, Michigan from 1997. From 1992 to 1997 he was at Mead
Johnson Nutritionals in Evansville, Indiana.
Ronald J Jankowski
Mr. Jankowski has been a consultant of Fran-Assist, Inc of Chicago, IL, located at 5215
N. Clark Street, Chicago, IL, since 2005. He also holds the position of membership
Director of the Illinois CPA Society, where he has been since 2003. Prior to that, from
1996 to 2003, he was Director of Membership and Chapter Services at the Academy of
General Dentistry.
Tom Johnston
Mr. Johnston has been affiliated with Business Alliance, Inc. since October 2004.
Currently he is the President of Franchise Consultants, located at 45 Engrem Avenue,
Rutland, VT, 05701. Previously, from January 1996 through February 2003, Mr.
Johnston held positions as the General Manager, VP of Information Technology, CIO at
SoVerNet, Inc, Bellow Falls, VT. Prior to 1996, he was self-employed in construction
and real estate development from 1984 through 1996.
Jewelle Jones
Ms. Jones became a franchise consultant of Keystone Franchise Resources, LLC (an
affiliate of The Business Alliance, Inc), located at Two Bala Plaza, suite 300, Bala
Cynwyd, PA, in 2005. Since August 2001, Ms. Jones has been a program analyst,
essentially a consultant for private agencies that seek a contract with the city of
Philadelphia in Pennsylvania. She was a graduate student from April 2000 through
December 2002 earning an MBA to facilitate a change in careers. Prior to contract
April 2006 208
administration, she was a social worker for the city of Philadelphia’s Department of
Human Services from 1993 until 2001.
Nora Jucius
Currently, Ms. Jucius is owner and consultant with Franchise Destination, (an affiliate of
the “Business Alliance Inc”) since January of 2005. It is located at 7490 Pine Knob
Road. Clarkston, Michigan. Nora Jucius also currently works for Snelling Personnel on
a part time basis. She has been the Director of Operations for Snelling Personnel in
Southfield, Michigan since August 2002. Prior Ms. Jucius was an Executive Recruiter
for Seligman and Herrod in Troy Michigan from August 2001- August 2003. Nora
Jucius was the Corporate Trainer for Snelling Personnel in Southfield, Michigan from
July 1999-August 2001. From April 1996- July 1999, Ms. Jucius was the Branch
Manager for Accountants on Call in Troy, Michigan. Prior Nora Jucius was a part owner
of a restaurant called Mexico Lindo in Waterford, Michigan from April 1990-January
1996.
Chris Kane
Since May 2005, Mr. Kane has been a Franchise Consultant of Frontier Franchises, Inc.
(affiliate of the Business Alliance, Inc.), first in Anchorage, Alaska, now conducting
business from 1984 NW Thomsen Lane, McMinnville, Oregon 97128. Prior to May
2005, he worked as a Land Surveyor, beginning May 2002 with the US Forest Service
and then in September 2002 with the State of Alaska, Dept. of Transportation. Mr. Kane
returned to school at the University of Alaska at Anchorage, to further his education from
August 2001 to May 2002. Mr. Kane was employed by Mac Tools, Inc. as a Direct
Distributor in Anchorage, Alaska from 1997 to 2001. From 1994 to 1997 he worked as a
Project Manager and Estimator for a Paving and Excavation firm based in Anchorage,
Alaska.
Keith A. Kassel
Since July 2004, Mr. Kassel has been an Independent Franchise Consultant for
Opportunities in Franchising, LLC, (affiliate of The Business Alliance, Inc.). Mr. Kassel
is located at 11767 Round Hill Dr., St. Louis, MO 63128. From February 2004 to July
2004, Mr. Kassel was unemployed. From September 1991 to February 2004, Mr. Kassel
was Assistant Vice President, Branch Manager and Vice President, Business
Development Officer for Commerce Bank N. A. in St. Louis, MO.
Ralph Keyslay
Mr. Keyslay has been an independent franchise broker of the Business Alliance, Inc.
since January 2005. He has also been president of World Wide Specialty, LLC since
1997 located at 12 Lojko Drive, Nashua, NH. From 1991 to 1997 he was a software sales
engineer for Ansoft in Nashua, NH.
Barry Khodavandi
Since 2004, Mr. Khodavandi has been an Independent Franchise Consultant for North
America Franchise Solutions, LLC, a Business Alliance, Inc. affiliate. Mr. Khodavandi
is located at 2813 Brandon Rd, Suite B, Madison, WI.. From October 1988 to June 2004,
Mr. Khodavandi was Senior Mechanical Designer with Alkar RapidPak in Lodi, WI.
April 2006 209
David Klein
Mr. Klein has been a Franchise Consultant of FranchiseStrategies, Inc. (an affiliate of the
Business Alliance, Inc.) located at 2140 Birch Drive, Lafayette Hill, PA, 19444 since
February of 2005. Prior to that, he was President of Apparel Resource Management form
1998 until 2005. From 1971 to 1998, he was Senior Vice President of Today’s Man, Inc.
Charles Kleinhans
Mr. Kleinhans became affiliated with The Business Alliance in February 2005 and
operates his business consulting at Alpha Business Connections LLC at N2861
Driftwood Beach Road, Chilton, WI 53014. Prior to Alpha Business Connections he was
at Briess Malt and Ingredients Co. Inc. from 1995 to 2004, where he held positions of
Director of Corporate Operations, Director of Facility Development and Plant Manager.
Cheryl Larsen
Since September, 2004, Ms. Larsen has been an Independent Franchise Consultant and
President of Franchise Select, LLC, an affiliate of The Business Alliance, Inc. Ms.
Larsen’s business address is PO Box 267, Watertown, MA 02471. From September 2004
to the present, Ms. Larsen has been the President of Franchise Select, LLC. From 2003
to the present she has been President of Business Finance Resources, LLC in Watertown,
MA. Prior to that, she was a Financial Advisor with Merrill Lynch from 2001 to 2002 in
Burlington, MA. Ms. Larsen gained her personal experience in franchising through
family owned Dunkin’ Donuts, and from 1994-2000 was a Mail Boxes Etc. Franchise
Owner in Belmont, MA.
B. Alan Layne
Mr. Layne has been a Consultant/Broker of Global Biz Choice, Inc. (affiliate of The
Business Alliance), located at 97 Penn Lyle Road, Princeton Junction, New Jersey since
2005. From 1991 to 2005, he was President of Professional Career Institute, Inc., located
in Princeton, New Jersey.
Tim Lewis
Mr. Lewis has been a franchise consultant with The Lewis Consulting Group (affiliate of
The Business Alliance), 100 Sunfish Drive, Highland, IL since October 2005. From
December 1995 to September 2005, Mr. Lewis was the Executive Vice President of
Wiegmann Associates, St. Charles, MO.
Philip Liddell
Mr. Liddell has been an Independent Business Consultant at Affiliate of The Business
Alliance, Inc., located at 125 Coolidge Avenue, #605, Watertown, Massachusetts since
2003. From 2000 to 2003, he was Product Marketing Manager at Beloit Corporation.
Mr. Liddell was the Territory Sales Manager at IMPCO, Ingersoll-Rand between 1994
and 1996. Prior to that position, he was Sales Engineer also at IMPCO, Ingersoll-Rand
from 1993 to 1994. Mr. Liddell was Research and Development Technician of IMPCO,
Ingersoll-Rand since 1990.
April 2006 210
Judy Linares
Starting in September 2004 Mrs. Linares has been a Franchise Consultant with The
Franchise Finders, Inc. an affiliate of The Business Alliance, Inc., at 12941 Kapok Lane
Davie, Fl 33330. In February 2004 Mrs. Linares invested in Verb Exchange and became
a Certified Agent for Tagline. From 1979 to 1999 Mrs. Linares worked in the
transportation industry as a Sales Executive. The two main areas of focus were importing
and exporting of ocean and air cargo working with both regional and national accounts.
Wendy Lockwood
Ms. Lockwood has been the Owner of Dear Business Consulting (affiliate of The
Business Alliance), since February 2006. This business is located at 15320 Spiritwood
Loop, Elbert, CO 80106. From December 1997 to the present time (February 2006) Ms.
Lockwood has been employed by CEA Technologies, Inc., located at 1735 Merchants
Court, Colorado Springs, CO 80916. Ms. Lockwood is the Director of Business
Development at CEA. From 1995 to 1997 Ms. Lockwood was employed with Starbucks
Coffee, Inc. as a store manager at various retail locations through-out Colorado Springs,
CO.
Michael Lorsch
Since April, 2005, Mr. Lorsch has been a Consultant for M. Lorsch Consulting located at
904 Sussex Court, Buffalo Grove, Illinois. From 1994 to 2005, he has been the owner of
3 Great Frame Up franchises located in the Chicago and Milwaukee areas.
Charles Lurie
Mr. Lurie has recently formed One Source Franchises & Consulting, LLC (An affiliate of
The Business Alliance), located at 4141 Alston Lane, Birmingham, AL 35242. Currently,
he is also the CFO/V.P. Finance of DMK Entertainment, Inc, which owns and operates
franchises; including 44 Blockbuster Video franchised locations. Charles has been with
DMK Entertainment since January, 2002. From November 2000 – January 2002 Charles
was the CFO of Mazer Discount Home Centers, Inc. From 1989 to 2000 he was a
practicing CPA with the firm of Lapidus, Tuck & Raymond. From 1978 to 1989 he was
a buyer and advertising director for Standard Distributors (a retail catalog showroom).
Michael Mann
Mr. Mann has been a Consultant of Franchise Discovery, Inc. (affiliate of Business
Alliance), located at 5918 S Eudora St. Centennial, CO 80121 since September 2004.
Prior to Franchise Discovery, he worked as a Sales Manager at BMC West Corporation
from 1997-2003. From 1984-1997 he owned and operated four full service steak
restaurants in Denver.
Gina Mazzotta
Ms. Mazzotta has been an Affiliate Consultant of the Business Alliance, Inc. since
November 2005, with her offices located at 257 So. Walpole St., Sharon, MA 02067.
Prior to this, she held an Accounting position with RNK Telecom, 333 Elm St., Dedham,
MA 02026, from October 2004 to November 2005. From October 2003 to October 2004
she held an Administrative position, as Assistant to one of the Directors of Riverside
April 2006 211
Community Care, Washington St. Dedham, MA 02026. From August 1997 to October
2003, she held a position in the Financial Department of Dental Associates of Walpole,
1450 Main Street, Walpole, MA 02081, managing Accounts Payable, Purchasing, Payroll
and Benefits. Prior to this she worked for Advanced Health Services in Norwood, MA as
an Insurance Verification/Collections Clerk from 1995 to 1997.
Joe McGrade
Since June of 2005, Mr. McGrade has been the President of J.F.K., Inc.-
Business/Franchise Consulting (affiliate of The Business Alliance), located at 2310
Forest Glade, Fort Wayne, Indiana. From April 2001 through May 2005, Mr. McGrade
was self-employed as a consultant with Strategic Systems. Between April 2000 and
March 2001, he was the Managing Partner for JADE, LLC, (an investment company).
Prior to that, Mr. McGrade was the Vice President of Operations for VDO (Philips
Automotive Electronics) from July 1993 through March 2000.
Gary Metter
Since 1995, Mr. Metter has been owner and prime consultant at Chase & Powers located
at 10906 NE 197
th
St., Bothell, WA, providing strategic development, executive
coaching, and business brokerage services to a diverse group. Clients include service
businesses, manufacturing, assembly and distribution companies. During this period, he
has held concurrent short-term positions with several of these clients including
Adventures Northwest, Inc., (Dir.), BEC Advisors, Inc., (Senior Advisor), Prepared
Response, Inc., (Dir. Bus. Dev.).
James L. Miller
Mr. Miller is currently President of All American Franchises, a franchise consulting
company, an affiliate of Business Alliance, located at 4013 Benjamin Dr., Cincinnati,
Ohio 45245. From 1998 till October of 2005, he was retired. From 1984 to 1998, he was
President of All Star Services, and All American Fun - two special event companies
specializing in corporate entertainment. They were located in Indianapolis, Indiana and
Cincinnati, Ohio.
Steven Miller
Mr. Miller formed Professional Franchise Consultants, LLC (PFC) in January, 2006,
following 15 months of retirement. PFC is physically located at 793 S. 3rd Avenue,
Sequim, WA 98382. From April 2003 through September 2004, Mr. Miller was the
President of MLH Management, LLC, a real estate asset management firm. From August,
1978 through March, 2003, Mr. Miller was a Managing Director of Oppenheimer & Co.,
Inc. and its successor company, CIBC World Markets.
Jeff Mitchelltree
Mr. Mitchelltree has been an affiliate of the Business Alliance, Inc. since February 2006.
From 2000 – 2006, Mr. Mitchelltree was employed by Verizon and Qwest as a Sr.
Network Operations Technician. From 1989 – 1999, Mr. Mitchelltree served in the U.S.
Air Force maintaining the Air Traffic Control Systems for many fixed wing bases.
Remo Molino
April 2006 212
In April 2005, Mr. Molino became a Business Alliance Associate. Since May 1998, Mr.
Molino has been President of Independent Industries, Inc. DBA: The Maids Home
Services. Both businesses are located at 10 West College Terrace, Suite 130, Frederick,
Maryland. From 1987 to April 1998, Mr. Molino was Operations Manager for Vibra-
Tech Engineers headquartered in Hazleton, Pennsylvania.
Terry Moritz, CPA
Since 2005, Mr. Moritz has been an affiliate of the Business Alliance, Inc. and since
January 1998, Mr. Moritz has been a Manager at Myers and Stauffer LC Certified Public
Accountants, located at 9265 Counselors Row, Suite 200, Indianapolis, IN. From 1996
to 1997 he was a Financial Analyst at St. Francis Hospital in Indianapolis. Prior to St.
Francis, Mr. Moritz served as an Accountant/Team Leader at Arthur Andersen from 1992
to 1995.
Ford R. Myers
Mr. Myers is President of The Franchise Alliance, located at 250 W. Montgomery
Avenue, Suite J, Haverford, Pennsylvania since 2003. From 1998 to 2003, he was Vice
President and Director of Professional Services, Lee Hecht Harrison, in Blue Bell,
Pennsylvania. Mr. Myers was President of Ford Myers and Company in Haverford,
Pennsylvania between 1983 to 1998.
Michael A. Ney
Since August 2005 Mr Ney has been a consultant/broker as President of Big Meadows,
Inc. Business Consulting located at 7620 Camelback Dr, Indianapolis, IN. From 2004
through 2005, Mr Ney held the position of Manufacturing Support Manager at Rexnord
Corp. From 1998 through 2004 he held various positions, including Operations Director
and Continuous Improvement Manager at Rolls-Royce PLC. He also held the position of
Improvement Manager at Remy International from 1997 through 1998. Prior to 1997, Mr
Ney was a Manager at KPMG Consulting from 1994 through 1997.
Tony Noga
Mr. Noga has been a Franchise Consultant DBA Franchises Unlimited Network LLC, an
affiliate of The Business Alliance, Inc., located at 36601 Samoa Drive, Sterling Heights,
Michigan, since March 2005. Prior to that, Mr. Noga held duo-positions as the Franchise
Development Director for Pita Franchise Corporation and HandyPro Franchise, Inc.,
from October 2004 to March 2005. Mr. Noga was a Regional Vice President for Gosh
Enterprises, Inc., from April 2004 to October 2004. Prior to that, Mr. Noga was a
Regional Director of Franchising for YUM! Brands, Inc., from August 2001 through
March 2004. From October 2000 to August 2001, Mr. Noga held duo-positions as Vice
President of Franchise Development for Pita Franchise Corporation and Dolly’s Pizza
Franchising, Inc. From June 2000 to October 2000, Mr. Noga refined the development of
a consulting business within the franchise industry. From August 1998 to June 2000, Mr.
Noga was the Vice President of Franchise development for Tubby’s Sub Shops, Inc.
From November 1997 to August 1998, Mr. Noga researched the development of a
business providing consulting services to the franchise industry. From June 1997 to
November of 1997, Mr. Noga was the Director of Franchise Development for Molly
April 2006 213
Maid. From June 1995 through May 1997, Mr. Noga was Vice President of Franchise
Development for Hungry Howie’s Pizza & Subs, Inc. Prior to that, Mr. Noga was
Director of Franchise Development for Hungry Howie’s Pizza & Subs, Inc. from May
1990 to May 1995.
James L. Norman
Mr. Norman has been a Franchise Consultant with Franchise Options, Inc. located at
1226 Kingsbury Drive in Chesapeake, Virginia since the fall of 2004. From 2002 to
2004 he was the Vice President for Patient Care Services with Bon Secours DePaul
Medical Center in Norfolk, Virginia. From 1999 to 2002, Mr. Norman was the Chief of
Patient Care Services for Emirates Palomar Medical Technology Services in Abu Dhabi,
United Arab Emirates. From 1995 to 1999, Mr. Norman was the Vice President for
Professional Services for Wilson N. Jones Hospital in Sherman, Texas.
Natalie A. Nutter
Ms. Nutter has been a Franchise Broker since November 2004 DBA The Epiphany
Franchise Group, located at 304 E. Main St, P.O. Box 337, Macungie, PA 18062. Prior to
that she was on Sabbatical. From 2002 to 2003 she was the Director of Sales, Mid-
Atlantic region for SAQQARA Systems, Inc, San Jose, CA. From 2001 to 2002 she
served as Eastern Region Manager for ImpactXoft Inc., San Jose, CA. From 1999 to
2001 worked for Blue Martini Software, San Mateo, CA to start the Mid-Atlantic Region.
From 1995 to 1998 she worked in numerous sales and managerial positions with
Parametric Technology Corporation, Waltham, MA
Colleen O’Brien
Since January 2004, Ms. O’Brien has been Broker/Consultant of The Business Alliance,
Inc. and President/Owner of Franchise For You Consulting, located at 5136 E. 74
th
Place,
Indianapolis, IN 46250. From April 1999 to October 2003, she was Director and Senior
Project Manager at Indianapolis Life Insurance Company. Ms. O’Brien was Senior
Consultant at Actoras Consulting Group from October 1996 to April 1999. Prior to
Actoras, she was Project Manager at DMR/Amdahl between September 1995 to October
1996. She has been in a Senior Consultant role for James Martin and Company and CSC
Consulting since July 1987.
Diana Oldham
Since January 2006, Diana has been a Franchise Consultant with Classic Franchises
(affiliate of The Business Alliance) located at 3 Ante Lane, Jefferson City, MT 59638.
Since 1995 and presently, Diana is President of Oldham Enterprises, Inc located in
Helena, MT.
Merlin Olson
Since January 2001, Mr. Olson has been Franchise Consultant of The Business Alliance,
Inc., located at 570 Tolland Drive, Castle Rock, Colorado. Between June 1987 and
December 2000, Mr. Olson was President and General Manager at Peak Management
Resources, Inc. Prior to Peak Management, he was Manufacturing Management at Dale
Electronics since 1971.
April 2006 214
Nancy L. Pallerino
Ms. Pallerino joined the Business Alliance, Inc. as an Affiliate in November 2005. She is
the President of Coastal Consulting LLC located at 21163 Newport Coast Dr, #202 in
Newport Coast, CA. She is also employed as a consultant at Hewitt Associates in
Newport Beach, CA.
Dennis Patrick
Dennis Patrick formally started Franchise Consulting with the initial
www.FranchiseEsource.com website in July of 2005 as an affiliate of The Business
Alliance located at 301 Ruby Dr., W. St. Paul, MN. This initial business venture is
positioned as part of an affiliation with eight other websites currently under development.
Additionally, Dennis works for the Minnesota State College System part-time as an
engineer in a position he has held since approximately February of 2004. Prior to this,
Dennis worked as the Lead Engineer for Bally Total fitness in St. Paul, MN from
approximately April 2003 to April 2005. Other positions include Radisson River Front
Hotel (St. Paul, MN) serving as the Engineering Specialist from June 2002 to April 2002;
The Salvation Army (Roseville, MN) serving as the Twin Cities Maintenance
Specialist/Coordinator from July of 2001 to June of 2002 and consecutively functioning
as the owner the privately held business DennisonCMS from July 1997 to June 2002.
Other positions held include Trammel Crow (Maintenance Supervisor) from October
2000 to August 2001 and Decathlon Athletic Club & Hotel (Maintenance Lead) from
August 1998 to February 2001.
Greg and MaryAnn Peres
Mr. and Mrs. Peres have been affiliates of the Business Alliance, Inc. since 2005.
Mr. Peres is currently the General Sales Manager for Praxair, Inc. located at One Main
Street in Tequesta, FL. Mr. Peres has served in a variety of Sales and Marketing
management roles since 1994. From 1996 through early 2005, Mrs. Peres served as
President of GSN, Inc., a local chain of Salons and Spas. Prior to that, she was a
housewife.
Kerry Persing
Since January 2004, Ms. Persing has been Franchise Broker at The Franchise Tree,
located at 335 Gregorian Drive, Fairfield, Ohio. From September 2000 to January 2004,
Ms. Persing was Human Resources Manager at International Paper (formerly Champion
International). She was Organizational Process Supervisor at Champion International
from August 1994 to October 1995. Prior to Champion, she was at Forester, Champion
International (formerly St. Regis Paper Company) between April 1981 to July 1994.
Richard Police
Mr. Police has been a Franchise Consultant of Choice Franchise Group, LLC (affiliate of
The Business Alliance, Inc.), located at 4219 Palomino Court, Middletown, Maryland
since September, 2005. Also, in 2005 Mr. Police was a Territory Business Manager for
Baxter Healthcare, Inc. for the Maryland, Virginia, Washington D.C. area. He was the
District Sales Manager for the Mid-Atlantic Region for Atricure, Inc., a medical device
company, from November 2002 to December 2004. He was employed as a Medical
April 2006 215
Sales Representative for CryoLife, Inc., from November 1998 to November 2002. Prior
to that he held various sales and marketing positions from April 1992 to October 1998,
with Marquette Medical, Inc., the last being Regional Sales Manager.
Thomas Redding
Mr. Redding has been the Owner of Franchise Resources, located at 10824 Olson Drive,
#C334, Rancho Cordova, California since February 2003. From October 1999 to
October 2002, Mr. Redding was President at Centurion Solutions.com in Sewickley,
Pennsylvania. Prior to this position, he was Vice President Marketing from May 1998 to
October 1999. He previously worked as Vice President Marketing at Public Safety
Technologies, Inc. in Bakersfield, California from September 1993 to March 1998.
Ray Rizzo
Mr. Rizzo joined the Business Alliance as an affiliate in 2005. He is located at 85
Brigham Lane, Lake Katrine, NY. From 2003 to 2005, he was the General Manager of
Image Pro Printiend located in Poghkeepsie, NY. Form 2001 to 2003, Mr. Rizzo was the
Customer Service Manager of Thomas Pest Control located in Kingston, NY. From 1983
to 2001, he owned and operated Quality Printing Mail Services also located in Kingston,
NY.
Kirk Roberts
Mr. Roberts has been a franchised business owner of Blue Angel Fitness, LLC and
Second Venture, LLC located at 47 Pelham Road Hudson, NH from 2002 to present.
Prior to franchise ownership, he was a customer service/business manager with Brooks-
PRI automation from 1988 to 2002.
Maureen Robinson
Maureen Robinson has been an affiliate of the Business Alliance since 2005. She is
currently the owner of R&R Solutions, Inc. d.b.a. Effective Franchise Solutions located
at 5015 Young Deer Drive, Cumming, Georgia 30041. She was a Client Executive for
IBM in the Healthcare Business from 2004 thru 2005 and was a Consultant for IBM for
their Life Sciences division from 2003-2004. Ms. Robinson was an Account Executive
and Sales Manager for Compaq Computer Corporation from 1998 thru 2002 and previous
to that was an Account Executive and Sales Manager for Digital Equipment Corporation
from 1983-1998.
Karen Crawford Roe
Karen Roe, DBA The Franchise Link, became an affiliate broker of Business Alliance,
Inc. in 2005.She was active in sales and management with the Express Personnel
Services in Nashville Tennessee from January 1995 through June of 2005. She continues
as co-owner of the Express Personnel franchise at 2601Elm Hill Pike, Nashville
Tennessee.
Jim Rowell
Mr. Rowell has been affiliates of the Business Alliance, Inc. since January 2006. Mr.
Rowell is currently a Secondary Classroom Instructor in the Frisco Independent School
District, located at 6942 Maple St., Frisco, TX 75034. He has held several positions over
April 2006 216
the past twenty years in public education, including Athletic Director, Head Coach, and
Classroom Teacher. Prior to his career in education, Mr. Rowell worked in restaurant
management for six years. Mrs. Rowell is currently an Elementary Classroom Instructor
in the Frisco Independent School District, located at 6942 Maple St., Frisco, TX 75034.
During her nine years in public education, she has taught First and Second Grades, as
well as Special Education. Prior to her career in education, Mrs. Rowell worked in a
retail supervisory capacity for seven years.
Michael Sabbatini
Mr. Sabbatini has been a Consultant of The Business Advantage Group, located at 8
Becca Way, Allentown, NJ 08501, since 2005. Mr. Sabbatini also owns MAS
Corporation, which has owned and operated a Wireless Zone franchise location in
Hamilton, NJ, since 2000. Between 1999 and 2005, Mr. Sabbatini has owned multiple
Wireless Zone franchise locations. Mr. Sabbatini spent 1995 to 1999 with Bell Atlantic
Mobile, mainly in sales of wireless products and services. Mr. Sabbatini held titles of
Wireless Consultant, Assistant Store Manager, and Account Executive with Bell Atlantic
Mobile.
Steve Schneider
Since December 2004, Mr. Schneider has been President of Franchises USA, Inc.
(affiliate of Business Alliance), located at PO Box 27092, Overland Park, KS 66225.
From July 2002 to Present, Mr. Schneider has served as President of RE Investors, Inc.
From July 1983 to November 2001, Mr. Schneider was President of Ultimate Vision, Inc.
Shari L. Schreiber
Ms. Schreiber joined the Business Alliance, Inc as an affiliate in 2004 and is the owner of
and a broker for Franchise for Life located at 2570 Tolbert Drive, Tracy, CA, 95377.
From 1976 to the present, she has been self-employed as a Real Estate broker.
Trevor Shearly
Mr. Shearly has been an affiliate of the Business Alliance, Inc. since March 2005. He is
currently and has been a Vice President at Citibank NA, located at 388 Greenwich Street,
New York, NY, since 1993. He is also President and owner of Lewis Paul Associated,
Inc. in Marlboro, NJ since 1995.
Tina Smith
Ms. Smith is a consultant with the Business Alliance in Northern Virginia, located at
2942 Rosemoor Lane in Fairfax. Since February 2004, she served as project manager for
an international consulting firm, Management Systems International, located at 600
Water Street, SW, Washington, DC. Prior to that, she was a consultant performing
complex program evaluations for the Federal Transit Administration with Advanced
Systems Technology and Management, Inc., located at 8300 Old Courthouse Rd., Suite
210, Vienna, Virginia, from September 2002 to July 2003. From August 1998 to August
2002, Ms. Smith managed a national volunteer program for the MATHCOUNTS
Foundation, located at 1420 King Street, Alexandria, Virginia. Ms. Smith stayed at home
to care for her twins, born in June 1996 and another child, born in October 1997 before
returning to work in August 1998. While awaiting the arrival of her twins, Ms. Smith
April 2006 217
worked as a temporary administrative assistant from November 1995 to May 1996 for
Dynatech Corporation (no longer in business, formerly located in Woodbridge, Virginia).
From May to November 1995, Ms. Smith lived in Berlin, Germany and studied advanced
German linguistics.
Lawrence Soley
Mr. Soley has been President of Soley Consulting, Inc. (affiliate of The Business
Alliance) located at 80 Fountain Street, San Francisco since August 2005. During the 10
years prior to becoming a Business Alliance affiliate, Mr. Soley worked as an
independent Information Technology Consultant at numerous financial institutions
throughout the San Francisco Bay Area. He was a contract Consultant at Visa
International, Foster City, CA from September 1995 to January 1999, from February
2001 to April 2002 and from April 2003 to April 2005. From September 2000 to January
2001 he was a Consultant Business Analyst at Wells Fargo Bank in San Francisco, CA.
From April 1999 to March 2000 he was a Consultant Project Manager at the Charles
Schwab Corp. in San Francisco
Samuel D. Stanovich
Mr. Stanovich has been a consultant of Stanovich Hospitality Incorporated Business
Consulting (affiliate of the Business Alliance since November 2005), located at 3242 S.
Maple Avenue, Berwyn, Illinois, 60402 since 2004. Prior to S.H.I. Business Consulting,
he was at the Heritage Corridor Convention and Visitors Bureau from 2004 through
present and serves as CEO. From 2002 through 2004, Mr. Stanovich was the General
Manager at the Naperville Courtyard. From 1997 to 2002 Mr. Stanovich held various
management positions for Marriott International at Chicagoland Hotels. Mr. Stanovich is
a graduate of Johnson and Wales University and attended from 1993-1997
Marc Stephens
Mr. Stephens became an affiliate of the Business Alliance, Inc. in 2005. Since 2004 Mr.
Stephens has been a partner in Tech Media Ventures, LLC located at 5416 Deer Hill
Court, Raleigh, NC 27613. Tech Media Ventures provides Internet marketing and
business development services to a variety of companies. From 2001 to 2004 he was the
President of Strategy Partners, LLC. From 1995 to 2000 Mr. Stephens owned Global
Edge Technologies, Inc. From 1992 to 1995 he served in various capacities for a
franchisee of Homes & Land as well as the Rental Guide.
Marcus L. Stephens, Sr.
Since Feb 24, 2005, Mr. Stephens has been in Business Consulting Services at
N2Franchising, located at 1383 Waterston Drive, Suite A, Evans, Georgia. Mr. Stephens
also holds a position of Engineering Section Head at Procter and Gamble, 3464 Mike
Padgett Hwy, Augusta, Georgia. Mr. Stephens held the position of Plant Engineering
Manager from Nov 2002 to present. He also held the position of Packing Engineering
Manager for the Fabric Care Division from July 2000 to Nov 2002. Marcus also held the
Quality Assurance Manager and TPM Leader positions from Jan 1997 to July 2000. Mr.
Stephens held the position of Plant Purchasing Manager from August 1994 until Jan
1997.
April 2006 218
Steve W. Swidarski
Mr. Swidarski became an affiliate of the Business Alliance, Inc. in 2005. He has been the
Chief Operating Officer of Keystone Custom Concepts, Inc., located at 10549 Caldbeck
Pl., Las Vegas, NV. From 1995 until 2003, Mr. Swidarski was Division President for the
Hunter Douglas National Accounts Division, and President of Kathy Ireland Window
Fashions by Alta. Both companies are based in Los Angeles California.
Mark Thomas
Mr. Thomas has been an affiliate of the Business Alliance, Inc. since January 2006. His
franchise consulting service is located at 1414 Inglewood Circle, Bloomington, Illinois.
Previously, Mr. Thomas worked at Hallmark Cards, Inc. in Kansas City, Missouri from
1999-2005. At Hallmark, he was employed as a Human Resources Assistant in the
Specialty Retail Group (1999-2000 through Kelly Services) and as Employee Relations
Assistant at Halls Crown Center (2000-2005). From 1991-1999, Mr. Thomas held
various positions in customer service and advertising, including that of Creative Services
Director, at TCI Cable in Normal, Illinois and Overland Park, Kansas.
Troy Timothy
Mr. Timothy became an affiliate of The Business Alliance, Inc. in February of 2005. He
is currently the Managing Member/Consultant of ProVision Business Consulting, LLC
located at 4061 Bent River Road, Birmingham, Alabama. Mr. Timothy is also a licensed
CPA with the accounting firm Sitton & Hard, LLC and has been with this firm since
1998. Prior to joining the firm he was the Financial Controller for First Commerce
Leasing Corporation from 1994 to 1998.
Jay Trees
Mr. Trees has been President of Trees Holdings, Inc. from September 2005. He joined
The Business Alliance as an affiliate on January 30, 2006, dba The Franchise Hunter,
located at 4921 Parkgate, Palm City, FL 34990). Throughout his career he has held
various mid to senior level management positions including; business development
consultant for Avchem, St Charles. Mo. from Oct 2003 to December 2005, business
development consultant for Volvo Logistics, Greensboro, NC from Oct.2001 to Oct.
2003, Vice President of Sales for Aerospace Products, Memphis, TN, from May, 2000 to
Oct 2001, President of ERIKS Aerospace, Miramar, FL from Sept. 1997 to May, 2000
and was a business development consultant, (1099) in Weston Florida, from Sept. 1993
to Sept.1997 .
Ken and Carol Trenda
Both Mr. and Mrs. Trenda have been affiliates of the Business Alliance, Inc., located at
9292 S. Cedar Hill Way, Lone Tree, Colorado, since August 2005. Mr. Trenda is
President of Trenda & Associates, Inc., a consulting company since May 2004. He held
positions of corporate used car manager, general manager for the Phil Long Dealerships
from July 2003 to April 2004 in Colorado Springs, Colorado. He was used car director
for Burt Chevrolet from October 1997-June 2003 in Englewood, Colorado. Mr. Trenda
held several management positions at Bob Sight Lincoln Mercury in Overland Park,
Kansas from 1989-October 1997. Mrs. Trenda is current owner of Trenda Design, a
April 2006 219
decorative painting service since September 2000. From 1995-2000 Mrs. Trenda was a
housewife and a substitute elementary teacher.
Christopher J. Tun Zan
Since October 2005, Mr. Tun Zan has been a Franchise Consultant with TZ Associates,
LLC (affiliate of the Business Alliance, Inc.) located at 851 Burlway Rd., Ste. 706,
Burlingame, California. Between 1997 and 2005, he held various positions in Finance,
Sales, and Marketing at The Clorox Company, Oakland, California. During a one year
period of that time, he was on special project as Director of Business Planning, Duty Free
Stores, in San Francisco. Prior to that, Mr. Tun Zan was Manager of Financial Planning
and Analysis for Coca-Cola Enterprises in Oakland, California from 1995 to 1997.
Al Turano
Mr. Turano has been a Franchise Consultant with Universal Franchise Group LLC since
its inception in June 2005 located at 5651 Greenwood Plaza Blvd, Suite 105, Greenwood
Village, Colorado 80111. Prior to the franchise consulting business, Mr. Turano had been
involved in the equity markets as a licensed stockbroker, investment sales trainer and
broker liaison.
Joe Vaughn
Since November of 2005, Mr. Vaughn has been a consultant at Ventura Franchise
Solutions (affiliate of The Business Alliance), located at 425 W Camino Del Oro,
Tucson, Arizona. Mr. Vaughn has owned Vaughn Health Services in Tucson Arizona,
since January of 2004. He held the position of Director of Business Operations for Cox
Communications of Tucson from October 1998 to January 2004. He was Manager of
Information Systems for Cox Communications in Phoenix Arizona from August 1989 to
October 1998.
Janet Vitek
Ms. Vitek has been a consultant with Inside Track Franchises, LLC since 2005. From
1998 to 2005 she was a Development Analyst with Bank of America. From 1992 to 1998
she owned and operated Alexander Brooke & Associates, a computer consulting firm.
Ellie Vogel
Mrs. Vogel is a franchise broker of Franchise Finders, LLC, located at 197 8
th
Street,
PH225, Charlestown, MA, 02129. Since 1995,
She has worked as an independent consultant in strategic marketing for medical service
and biotech startups under her own consulting company, Amedicas, LLC.
Tom Vogel
Mr. Vogel is a franchise broker and principal of Franchise Finders, LLC, located at 197
8
th
Street, PH225, Charlestown, MA, 02129. Since 1995, Mr. Vogel has been an
entrepreneur, investor and consultant to startups in Boston, MA. He has started and
invested in over 10 biotech and high-tech companies, and has been the CEO of 5. He is
on 4 boards, one of which is a public company, Pressure Biosciences, Inc.
David R. Waldman
April 2006 220
Mr. Waldman has been an affiliate of the Business Alliance, Inc. since May 2005 located
at 1659 Garywood Street, El Cajon, CA. From October 1998 to May of 2005, Mr.
Waldman worked for Stanley Steemer in San Diego as Director of Business Operations.
from 10/19/98 – 5/12/05. He worked for Marriott Suites as the Food and Beverage
Outlet Manager from July of 1997–October of 1998 . Prior to that, Mr. Waldman worked
for El Torito Restaurant as the General Manager for the La Jolla location from May 1993
to July of 1997.
Edward J. Walper
Since September 2004, Mr. Walper has been an independent franchise consultant with
the Business Alliance, Inc. Mr. Walper is also president of E. Walper & Company, LLC,
also known as The Walper Group. The legal address of E. Walper & Company, LLC is
13320 Sunny Brooke Place, Potomac, Maryland 20854. The principal business office is
at 1 Research Court, Suite 450, Rockville, MD 20850. From April of 2001 until the
present, Mr. Walper has been employed as Executive Vice President and Chief Operating
Officer by Impact Office Products Company of Beltsville, MD., and its partnership
services company, Allen Impact Services – LLC, also of Beltsville, MD. From December
of 1999 until March of 2001, Mr. Walper was President and Chief Executive Officer of
Business Products Group International, LLC, based in Washington, DC.
Catherine Walsh
Ms. Walsh has been employed both as a consultant and as a Program Director at the Lake
County Economic Development Center since May of 1996. Prior to that she owned a
small business consulting company called Walsh Business Solutions.
Mary Ann Walsh
Ms. Walsh became an Affiliate with The Business Alliance, Inc. in August 2005. She is
currently the President/Owner of Gateway Franchising, located at 19 Bradford Street in
Plymouth, Massachusetts. Ms. Walsh has been a Realtor with Century 21 Abigail Adams
Agency since December 2004. Beginning in December 2003, Ms. Walsh joined The Arc
of the South Shore as Development Director, where she continues to work part-time.
Between October 2001 and December 2003, Ms. Walsh worked at Fr. Bill’s Place as a
Development Specialist. From December 1996 to October 2001, Ms. Walsh held the
position of Executive Director of Interfaith Social Services. During 1995, Ms. Walsh was
a consultant to non-profit organizations proving project management assistance.
Mike Watson
Mr. Watson has been The General Manager of Sponges Car Wash since 1999. Prior to
Sponges Car Wash, he was the General Manager for Super Station Car Wash from 1992
to 1999. He started working in 2005, as a consultant with Global Franchise Solutions
located at 170 Pelican Loop Pittsburg, Ca.
Roger Wildermuth
Since 2005, Mr. Wildermuth has been President of Franchises Work Inc. (an affiliate of
The Business Alliance, Inc.) located at 1322 N. Northtrail Dr., Dunlap, IL. From 1992 to
early 2005 he was owner and President of Speedcolor Inc. Beginning in 1978, Mr.
Wildermuth held various positions with Rand McNally & Company, first as Corporate
April 2006 221
Controller, then as President – DocuSystems Group from 1980 to 1982 and finally as
President – Publishing Group from 1983 to 1991.
Connie Williams
Mrs. Williams became a Business Alliance affiliate in 2005. Mrs. Williams is located at
12956 Brookshire Parkway, Carmel, IN 46033. Prior to becoming a BAI affiliate, Ms.
Williams was a homemaker from 1996 to 2005.
Kenneth D. Young
Since February, 2005, Mr. Young has been President of DornYoung Group Incorporated
located at 515 South Vermont Avenue, Mason City, Iowa. From June 1993 until October
1999 and from November 2000 until April 2005, he was an engineer with Alliant Energy
located in Mason City, Iowa. Also, from August 1999 until November 2000, Mr. Young
was a self-employed leadership coach.
Mark Zorer
Mr. Zorer has been a Consultant of MTL Franchises (affiliate of The Business Alliance),
located at 28040 NE 124
th
St., Duvall, WA 98019 since December 2005. Prior to MTL
Franchises, he was at Symetra Financial Services from 2004 to 2005 and served as
Assistant Director. From 1988 to 2004, Mr. Zorer held a number of management
positions including department manager and director positions at Safeco Life &
Investments.
April 2006 222
LITIGATION
Jeffrey Shafritz was employed in several franchise sales positions by The Athlete’s Foot
Group, Inc., from March 1993 until January 2001. His most recent position with The
Athlete’s Foot Group, Inc., was as Director of Franchise Sales for Athlete’s Foot
Marketing Associates, Inc. (“AFMAI”)
While working as the Director of Franchise Sales for AFMAI, Mr. Shafritz was named as
a defendant in a case that alleged that AFMAI, Mr. Shafritz and other AFMAI former
employees violated the California Unfair Trade Practices Act by violating the California
Franchise Investment Law (“FIL”) in participating in the sale of an unregistered franchise
and delivering a disclosure document that did not comply with the California FIL. The
case, consolidated with a previous claim made earlier by AFMAI against the plaintiffs,
was ultimately settled on August 19, 2002, when the parties reached a global settlement
of all claims. Pursuant to the settlement agreement, the claim against Mr. Shafritz was
dismissed with prejudice. Pursuant to the settlement agreement, AFMAI agreed to pay to
C.O.I. Corporation, Inner Reach Corporation and Blair H. Taylor the sum of $985,000,
ending all litigation among the parties.
A further discussion follows:
Taylor, et al. v. Buchanan & Ingersoll, et al. (Superior Court of the State of California,
Case No. B C222649). The Complaint alleged that the AFMAI offering circular received
by the plaintiffs contained untrue statements. The Complaint further alleged that
AFMAI’s former employees, including Mr. Shafritz, violated the FIL by participating in
the sale of an unregistered franchise and delivering a disclosure document that did not
comply with the California FIL, and that these alleged acts violated the California Unfair
Trade Practices Act. The Complaint sought injunctive relief and compensatory,
exemplary and punitive damages in an undisclosed amount. In 2000, this action was
transferred to the U.S. District Court for the Northern District of Georgia, and
consolidated with Athlete's Foot Marketing Associates, Inc. v. Inner Reach Corporation,
C.O.I. Corp. and Blair H. Taylor (U.S. District Court for the Northern District of Georgia
File No. 1:99CV-2928).
In Athlete's Foot Marketing Associates, Inc. v. Inner Reach Corporation, C.O.I. Corp.
and Blair H. Taylor, the complaint, as amended, alleged that AFMAI had been
fraudulently induced by the defendants, Inner Reach Corporation, C.O.I. Corporation,
and one of the principals of the corporate franchisees, Blair H. Taylor, to enter into
certain franchise agreements at various dates during the period of April 1996 to June
1998 and for breach of the franchise agreements, actions on account for merchandise
ordered and delivered but not paid for and claims against Mr. Taylor personally on his
guaranty of the obligations of the two corporations under the franchise agreements. The
allegations were based upon certain alleged misrepresentations made to AFMAI by the
defendants prior to the signing of the franchise agreements. AFMAI contended in its
complaint that if accurate representations had been made, it would not have entered into
the franchise agreements. AFMAI sought damages.
On February 13, 2001, the Court entered an Order covering all pending motions made by
the parties. In summary, the rulings by the Court had the effect of dividing the entire
April 2006 223
litigation into an arbitration proceeding in Pittsburgh, Pennsylvania, with respect to
certain claims of the parties relating solely to an Area Development Agreement and
proceedings before the Court in Atlanta, Georgia, with respect to the remainder of the
claims of the parties.
On March 14, 2002, the arbitrator in the arbitration proceeding issued an award in favor
of AFMAI on all but the breach of contract claim. On that claim, the arbitrator granted
the request of C.O.I. Corporation and Blair H. Taylor for rescission of the Area
Development Agreement and awarded the amount of $1,591,513.31 plus interest at the
rate of 6% per annum beginning on May 16, 1997 to the date of the arbitration award, for
a total of $2,124,906.06. Execution on the arbitration award was stayed pending trial in
the proceedings before the Court.
On August 19, 2002, the Court vacated the arbitration award. On the same date, C.O.I.
Corporation, Inner Reach Corporation, Blair H. Taylor and AFMAI reached a global
settlement of all claims. Pursuant to the settlement agreement, AFMAI agreed to pay to
C.O.I. Corporation, Inner Reach Corporation and Blair H. Taylor the sum of $985,000,
ending all litigation among the parties.
M1:1270240.03
April 2006 224
EXHIBIT G: Confidentiality and Non-Disclosure Agreement
With respect to determining the feasibility of purchasing a MOLLY MAID franchise, we
are prepared to provide you with certain financial, business, marketing, and operational
information concerning the MOLLY MAID franchise opportunity (referred to as the
“Information”).
We provide you this Information with your explicit understanding and agreement that
you recognize and agree that this Information is confidential and valuable and constitutes
special and unique proprietary rights and assets of Molly Maid, Inc.
In accepting this Information, you agree that you will not, either before, during, or after
the termination of the relationship with Molly Maid, Inc., disclose this Information to any
third person, or make use of it yourself. You further agree to maintain the confidentiality
of any and all information relative to Molly Maid, Inc. business, affairs, policies,
methods, services, customers, or associates, which we provide to you in a manner using
at least the same degree of care as the manner used to maintain the confidentiality of your
most confidential information.
You further agree that access to this Information will be restricted to those persons who
are directly engaged in this analysis, investigation, and/or negotiations with respect to
Molly Maid, Inc. and the MOLLY MAID franchise opportunity.
You further recognize that breach of this Confidentiality and Non-Disclosure Agreement
by you will cause severe and irreparable damage to Molly Maid, Inc.
You acknowledge, by your signature below, that you agree to the conditions of this
Confidentiality and Non-Disclosure Agreement, as stated above.
ACKNOWLEDGED:
By:
Date:
Signature
By:
Date:
Signature
April 2006 225
EXHIBIT H: DISCLOSURE ACKNOWLEDGMENT STATEMENT
To Be Completed By The Franchise Owner Upon
Execution Of The Franchise Agreement.
Through the use of this document, we desire to ascertain that you, [XX], understand and
comprehend that the purchase of a MOLLY MAID franchise is a business decision,
complete with its associated risks, and that it is the policy of Molly Maid, Inc. to verify
that you are not relying upon any oral statement, representations, promises, or assurances
during the negotiations for the purchase of the franchise which have not been authorized
by Molly Maid, Inc.
1. I recognize and understand that business risks, which exist in connection with the
purchase of any business, make the success or failure of the franchise subject to
many variables, including my skills and abilities, the hours I work, the
competition, interest rates, the economy, inflation, business location, operation
costs, lease terms, and costs and the market place. I hereby acknowledge my
willingness to undertake these risks.
2. I acknowledge receipt of the Molly Maid, Inc. Uniform Franchise Offering
Circular and Exhibits. I acknowledge that I have had the opportunity to personally
and carefully review these documents. Furthermore, I have been advised to seek
professional assistance, to have professionals review the documents, and to
consult with other franchise owners regarding the risks associated with the
purchase of the franchise.
3. I agree and state that the decision to enter into this business risk is in no manner
predicated upon any oral representations, assurances, warranties, guarantees, or
promised made by Molly Maid, Inc. or any of its officers, employees, or agents
(including any franchise broker) as to the likelihood of success of the franchise. I
further acknowledge that I have not received any information from Molly Maid,
Inc. or any of its officers, employees, or agents (including any franchise brokers)
concerning actual, average, projected, or forecasted franchise sales, profits, or
earnings, other than that which is contained in Item 19 of the Uniform Franchise
Offering Circular. If I believe that I have received any information concerning
actual, average, projected, or forecasted franchise sales, profits, or earnings, I will
describe them in the space below. If no information concerning actual, average,
projected, or forecasted franchise sales, profits, or earnings, other than those
contained in Item 19, have been received, please write “None.”
Acknowledged By: _____________________________ Date: ______________
April 2006 226
April 2006 227
EXHIBIT I: MUTUAL RELEASES
MUTUAL RELEASE
THIS SETTLEMENT AND MUTUAL RELEASE is being made by and between
Molly Maid, Inc. (“MOLLY MAID”) and [Franchise Owner Name(s)] (referred to as the
“FRANCHISE OWNER”) and [Company] and shall be effective as of the date of the last
signature below.
WITNESSETH:
WHEREAS, MOLLY MAID and FRANCHISE OWNER entered into a
Franchise Agreement on the _______ day of ______, 20___ (the “Franchise
Agreement”) for the operation of a MOLLY MAID business in a defined area in the
[County Name(s)], State of [State Name(s)] (the “Business”);
WHEREAS, MOLLY MAID and FRANCHISE OWNER have reached
agreement that it is in the best interest of all parties for FRANCHISE OWNER to
discontinue operations and terminate the Franchise Agreement, upon the terms and
conditions specified below, and for the parties to exchange mutual releases;
NOW THEREFORE, in consideration of the mutual covenants and other good
and valuable consideration, the receipt of which is hereby acknowledged, the parties
hereby agree as follows:
1. Effective as of the date last signed below, FRANCHISE OWNER hereby
transfers, sets over and assigns to MOLLY MAID all right, title and interest in
and to the Franchise Agreement, and agrees to abide by and observe all Post-
Termination Obligations and Covenants Not to Compete as set forth in the
Franchise Agreement.
2. MOLLY MAID hereby releases FRANCHISE OWNER from any further duties
and obligations thereunder, except those continuing duties and obligations
specifically set forth in Paragraph 1 of this Agreement.
3. Except for the obligations of the parties herein contained, MOLLY MAID for
itself and its employees, agents, heirs, successors and assigns, and for every other
person, firm, entity, and/or corporation succeeding to its interests, hereby
releases, acquits, and forever discharges FRANCHISE OWNER and
FRANCHISE OWNER's directors, officers, members, shareholders, employees,
agents, legal representatives, heirs, successors and assigns, and every other
person, firm entity, and/or corporation succeeding to its interests, from any and all
claims, actions, causes of action, demands, costs, losses, expenses, and suits
whatsoever and of every conceivable kind, character and nature, whether absolute
or contingent, which MOLLY MAID has or has had against FRANCHISE
OWNER and FRANCHISE OWNER's directors, officers, shareholders,
employees, agents, legal representatives, heirs, successors and assigns, and every
other person, firm, entity, and/or corporation succeeding to the interests of
FRANCHISE OWNER by reason of, arising out of, or in any way related to the
Franchise Agreement.
4. Except for the obligations of the parties herein contained, FRANCHISE OWNER,
for himself and for FRANCHISE OWNER's employees, agents, heirs, successor
and assigns, and for every other person, firm, entity, and/or corporation
April 2006 228
succeeding to the interest of FRANCHISE OWNER, hereby releases, acquits, and
forever discharges MOLLY MAID and its directors, officers, members,
shareholders, employees, agents, legal representatives, heirs, successors and
assigns, and every other person, firm, entity, and/or corporation succeeding to its
interests, from any and all claims, actions, causes of action, demands, costs,
losses, expenses and suits whatsoever and of every conceivable kind, character,
and nature, whether absolute or contingent, which FRANCHISE OWNER, has, or
has had against MOLLY MAID and its directors, officers, shareholders,
employees, agents, legal representatives, heirs, successors and assigns, and every
other person, firm, entity, and/or corporation succeeding to the interests of
MOLLY MAID, by reason of, or arising out of, or in any way related to, the
Franchise Agreement.
5. Neither this Mutual Release nor any provision of this Mutual Release can be
modified or waived in any way, except by an agreement in writing signed by each
of the parties hereto, consenting to such modification or waiver.
6. All parties hereto do hereby acknowledge and agree that they have been
represented by independent counsel of their own choice throughout all
negotiations which preceded the execution of this Mutual Release, and that they
have signed this Mutual Release with the consent and upon the advise of said
independent counsel.
7. Whenever in this Mutual Release the context may so require, the masculine
gender shall be deemed to refer to and include the feminine and neuter, and the
singular to refer to and include the plural, and vice versa.
8. This Mutual Release may be signed in two or more counterparts, and will be
effective when all the parties and signatories have affixed their signatures to two
or more of the counterparts and they have been delivered as aforesaid, at which
time the counterparts together will be deemed one original document.
9. Any controversy or claim whatsoever arising out of or relating to this Mutual
Release or the enforcement of the promises made by the parties herein or with
regard to the interpretation, formation, or breach of this Mutual Releases, shall be
settled by arbitration conducted in Southfield, Michigan in accordance with the
Commercial Arbitration Rules of the American Arbitration Association and
judgment upon the award rendered by the Arbitrator may be entered in any court
having jurisdiction thereof. The unsuccessful party in any controversy will pay
the costs and expenses of the arbitration and of the successful party, including the
actual attorney’s fees.
10. The terms of this Mutual Release shall remain confidential and may not be
disclosed except when and to the extent necessary to comply with applicable
federal, state, or local laws or regulations.
11. This Agreement contains the entire agreement between the parties hereto
concerning the resolution of any and all disputes or controversies between or
among them.
IN WITNESS WHEREOF, the parties have caused this Mutual Release to be signed as of
the day and year written below.
MOLLY MAID, INC.
By: Dated:
April 2006 229
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_______________________________ Dated: ____________
[Franchise Owner Name]
MANAGING OWNER
_______________________________ Dated: ____________
[Franchise Owner Name]
FRANCHISE OWNER: [Corporation Name]
By: ___________________________ Dated: ____________
Its: Authorized Representative
[Franchise Owner Name]
FRANCHISE OWNER: [Corporation Name]
By: ___________________________ Dated: ____________
Its: Authorized Representative
[Franchise Owner Name]
April 2006 230
April 2006 231
MUTUAL RELEASE FOR USE IN CALIFORNIA
THIS SETTLEMENT AND MUTUAL RELEASE is being made by and between
Molly Maid, Inc. (“MOLLY MAID”) and [Franchise Owner Name(s)] (referred to as the
“FRANCHISE OWNER”) and [Corporation Name] and shall be effective as of the date
of the last signature below.
WITNESSETH:
WHEREAS, MOLLY MAID and FRANCHISE OWNER entered into a
Franchise Agreement on the _______ day of ______, 20___ (the “Franchise Agreement”)
for the operation of a MOLLY MAID business in a defined area in the County of
[County Name(s)], State of [State Name(s)] (the “Business”);
WHEREAS, MOLLY MAID and FRANCHISE OWNER have reached
agreement that it is in the best interest of all parties for FRANCHISE OWNER to
discontinue operations and terminate the Franchise Agreement, upon the terms and
conditions specified below, and for the parties to exchange mutual releases;
NOW THEREFORE, in consideration of the mutual covenants and other good
and valuable consideration, the receipt of which is hereby acknowledged, the parties
hereby agree as follows:
1. Effective as of the date hereof, FRANCHISE OWNER hereby transfers, sets over
and assigns to MOLLY MAID all right, title and interest in and to the Franchise
Agreement and agrees to abide by and observe all Post-Termination Obligations
and Covenants Not to Compete as set forth in the Franchise Agreement.
2. MOLLY MAID hereby releases FRANCHISE OWNER from any further duties
and obligations thereunder except those continuing duties and obligations
specifically set forth in Paragraph 1 of this Agreement.
3. Except for the obligations of the parties herein contained, MOLLY MAID for
itself and its employees, agents, heirs, successors and assigns, and for every other
person, firm, entity, and/or corporation succeeding to its interests, hereby
releases, acquits, and forever discharges FRANCHISE OWNER and
FRANCHISE OWNER's directors, officers, members, shareholders, employees,
agents, legal representatives, heirs, successors and assigns, and every other
person, firm entity, and/or corporation succeeding to its interests, from any and all
claims, actions, causes of action, demands, costs, losses, expenses, and suits
whatsoever and of every conceivable kind, character and nature, whether absolute
or contingent and whether known or unknown, which MOLLY MAID has, has
had or may every have against FRANCHISE OWNER and FRANCHISE
OWNER's directors, officers, members, shareholders, employees, agents, legal
representatives, heirs, successors and assigns, and every other person, firm, entity,
and/or corporation succeeding to the interests of FRANCHISE OWNER, by
reason of, or arising out of, or in any way related to, the Franchise Agreement.
Except as set forth herein, MOLLY MAID expressly waives and relinquishes all
rights and benefits afforded by Section 1542 of the Civil Code of the State of
California (“Section 1542”), and does so understanding and acknowledging the
significance and consequence of such specific waiver of Section 1542. Section
1542 sates as follows:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH
EITHER PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN ITS
FAVOR AS OF THE DATE OF EXCEUTION OF THIS AGREEMENT,
April 2006 232
WHICH IF KNOWN BY SUCH PARTY WOULD HAVE MATERIALLY
AFFECTED THE TERMS OF THE AGREEMENT.”
Notwithstanding the provisions of Section 1542, and for the purpose of
implementing the general release and discharges described in this paragraph,
MOLLY MAID expressly acknowledges that this Agreement is intended to
include in its effect without limitation, all claims described in this paragraph
which MOLLY MAID does not know or suspect to exist in its favor at the time of
execution hereof, and that this Agreement contemplates the extinguishment of any
such claims.
4. Except for the obligations of the parties herein contained, FRANCHISE OWNER,
for himself and for FRANCHISE OWNER's employees, agents, heirs, successor
and assigns, and for every other person, firm, entity, and/or corporation
succeeding to the interest of FRANCHISE OWNER, hereby releases, acquits, and
forever discharges MOLLY MAID and its directors, officers, shareholders,
employees, agents, legal representatives, heirs, successors and assigns, and every
other person, firm, entity, and/or corporation succeeding to its interests, from any
and all claims, actions, causes of action, demands, costs, losses, expenses and
suits whatsoever and of every conceivable kind, character, and nature, whether
absolute or contingent and whether known or unknown, which FRANCHISE
OWNER, has, has had or may ever have against MOLLY MAID and its directors,
officers, shareholders, employees, agents, legal representatives, heirs, successors
and assigns, and every other person, firm, entity, and/or corporation succeeding to
the interest of MOLLY MAID, by reason of, or arising out of, or in any way
related to, the Franchise Agreement. Except as set forth herein, FRANCHISE
OWNER expressly waives and relinquishes all rights and benefits afforded by
Section 1542 of the Civil Code of the State of California (“Section 1542”), and
does so understanding and acknowledging the significance and consequence of
such specific waiver of Section 1542. Section 1542 sates as follows:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH
EITHER PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN ITS
FAVOR AS OF THE DATE OF EXCEUTION OF THIS AGREEMENT,
WHICH IF KNOWN BY SUCH PARTY WOULD HAVE MATERIALLY
AFFECTED THE TERMS OF THE AGREEMENT.”
Notwithstanding the provisions of Section 1542, and for the purpose of
implementing the general release and discharges described in this paragraph,
FRANCHISE OWNER expressly acknowledges that this Agreement is intended
to include in its effect without limitation, all claims described in this paragraph
which FRANCHSIEE does not know or suspect to exist in its favor at the time of
execution hereof, and that this Agreement contemplates the extinguishment of any
such claims.
5. Neither this Mutual Release nor any provision of this Mutual Release can be
modified or waived in any way, except by an agreement in writing signed by each
of the parties hereto, consenting to such modification or waiver.
6. All parties hereto do hereby acknowledge and agree that they have been
represented by independent counsel of their own choice throughout all
negotiations which preceded the execution of this Mutual Release, and that they
have executed this Mutual Release with the consent and upon the advise of said
independent counsel.
April 2006 233
7. Whenever in this Mutual Release the context may so require, the masculine
gender shall be deemed to refer to and including the feminine and neuter, and the
singular to refer to and include the plural, and vice versa.
8. This Mutual Release may be signed in two or more counterparts, and will be
effective when all the parties and signatories have affixed their signatures to two
or more of the counterparts and they have been delivered as aforesaid, at which
time the counterparts together will be deemed one original document.
9. Any controversy or claim whatsoever arising out of or relating to this Mutual
Releases or the enforcement of the promises made by the parties herein or with
regard to the interpretation, formation, or breach of this Mutual Releases, shall be
settled by arbitration conducted in Southfield, Michigan in accordance with the
Commercial Arbitration Rules of the American Arbitration Association and
judgment upon the award rendered by the Arbitrator may be entered in any court
having jurisdiction thereof. The unsuccessful party in any controversy will pay
the costs and expenses of the arbitration and of the successful party, including the
actual attorney’s fees.
10. The terms of this Mutual Release shall remain confidential and may not be
disclosed except when and to the extend necessary to comply with applicable
federal, state, or local laws or regulations.
11. This Agreement contains the entire agreement between the parties hereto
concerning the resolution of any and all disputes or controversies between or
among them.
IN WITNESS WHEREOF, the parties have caused this Mutual Release to be executed as
of the day and year written below.
Molly Maid, Inc.
By: Dated:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_______________________________ Dated: ____________
[Franchise Owner Name]
FRANCHISE OWNER: [Corporation Name]
By: ___________________________ Dated: ____________
Its: Authorized Representative
[Franchise Owner Name]
April 2006 234
April 2006 235
MUTUAL RELEASE FOR USE IN MARYLAND
THIS SETTLEMENT AND MUTUAL RELEASE is being made by and between
Molly Maid, Inc. (“MOLLY MAID”) and [Franchise Owner Name(s)] (referred to as the
“FRANCHISE OWNER”) and [Corporation Name] and shall be effective as of the date
of the last signature below.
WITNESSETH:
WHEREAS, MOLLY MAID and FRANCHISE OWNER entered into a
Franchise Agreement on the _______ day of ______, 20___ (the “Franchise Agreement”)
for the operation of a MOLLY MAID business in a defined area in the County of
[County Name(s)], State of [State Name(s)] (the “Business”);
WHEREAS, MOLLY MAID and FRANCHISE OWNER have reached
agreement that it is in the best interest of all parties for FRANCHISE OWNER to
discontinue operations and terminate the Franchise Agreement, upon the terms and
conditions specified below, and for the parties to exchange mutual releases;
NOW THEREFORE, in consideration of the mutual covenants and other good
and valuable consideration, the receipt of which is hereby acknowledged, the parties
hereby agree as follows:
1. Effective as of the date last signed below, FRANCHISE OWNER hereby
transfers, sets over and assigns to MOLLY MAID all right, title and interest in
and to the Franchise Agreement and agrees to abide by and observe all Post-
Termination Obligations and Covenants Not to Compete as set forth in the
Franchise Agreement.
2. MOLLY MAID hereby releases FRANCHISE OWNER from any further duties
and obligations thereunder except those continuing duties and obligations
specifically set forth in Paragraph 1 of this Agreement.
3. Except for the obligations of the parties herein contained, MOLLY MAID for
itself and its employees, agents, heirs, successors and assigns, and for every other
person, firm, entity, and/or corporation succeeding to its interests, hereby
releases, acquits, and forever discharges FRANCHISE OWNER and
FRANCHISE OWNER's directors, officers, members, shareholders, employees,
agents, legal representatives, heirs, successors and assigns, and every other
person, firm, entity, and/or corporation succeeding to its interests, from any and
all claims, actions, causes of action, demands, costs, losses, expenses, and suits
whatsoever and of every conceivable kind, character and nature, whether absolute
or contingent and whether known or unknown, which MOLLY MAID has, has
had or may ever have against FRANCHISE OWNER and FRANCHISE
OWNER's directors, officers, shareholders, employees, agents, legal
representatives, heirs, successors and assigns, and every other person, firm, entity,
and/or corporation succeeding to the interests of FRANCHISE OWNER by
reason of, arising out of, or in any way related to, the Franchise Agreement.
4. Except for the obligations of the parties herein contained, FRANCHISE OWNER,
for himself and for FRANCHISE OWNER's employees, agents, heirs, successor
and assigns, and for every other person, firm, entity, and/or corporation
succeeding to the interest of FRANCHISE OWNER, hereby releases, acquits, and
forever discharges MOLLY MAID and its directors, officers, members,
April 2006 236
shareholders, employees, agents, legal representatives, heirs, successors and
assigns, and every other person, firm, entity, and/or corporation succeeding to its
interests, from any and all claims, actions, causes of action, demands, costs,
losses, expenses and suits whatsoever and of every conceivable kind, character,
and nature, whether absolute or contingent and whether known or unknown,
which FRANCHISE OWNER, has, has had or may ever have against MOLLY
MAID and its directors, officers, shareholders, employees, agents, legal
representatives, heirs, successors and assigns, and every other person, firm, entity,
and/or corporation succeeding to the interests of MOLLY MAID, by reason of, or
arising out of, or in any way related to, the Franchise Agreement.
5. Except that this release may not apply to any liability under the Maryland
Franchise Registration and Disclosure Law.
6. Neither this Mutual Release nor any provision of this Mutual Release can be
modified or waived in any way, except by an agreement in writing signed by each
of the parties hereto, consenting to such modification or waiver.
7. All parties hereto do hereby acknowledge and agree that they have been
represented by independent counsel of their own choice throughout all
negotiations which preceded the execution of this Mutual Release, and that they
have executed this Mutual Release with the consent and upon the advise of said
independent counsel.
8. Whenever in this Mutual Release the context may so require, the masculine
gender shall be deemed to refer to and include the feminine and neuter, and the
singular to refer to and include the plural, and vice versa.
9. This Mutual Release may be signed in two or more counterparts, and will be
effective when all the parties and signatories have affixed their signatures to two
or more of the counterparts and they have been delivered as aforesaid, at which
time the counterparts together will be deemed one original document.
10. Any controversy or claim whatsoever arising out of or relating to this Mutual
Release or the enforcement of the promises made by the parties herein or with
regard to the interpretation, formation, or breach of this Mutual Releases, shall be
settled by arbitration conducted in Southfield, Michigan in accordance with the
Commercial Arbitration Rules of the American Arbitration Association and
judgment upon the award rendered by the Arbitrator may be entered in any court
having jurisdiction thereof. The unsuccessful party in any controversy will pay
the costs and expenses of the arbitration and of the successful party, including the
actual attorney’s fees.
11. The terms of this Mutual Release shall remain confidential and may not be
disclosed except when and to the extent necessary to comply with applicable
federal, state, or local laws or regulations.
12. This Agreement contains the entire agreement between the parties hereto
concerning the resolution of any and all disputes or controversies between or
among them.
IN WITNESS WHEREOF, the parties have caused this Mutual Release to be executed as
of the day and year written below.
Molly Maid, Inc.
By: Dated:
Kristi Mailloux
Its: Executive Vice President of Operations
April 2006 237
FRANCHISE OWNER: [Corporation Name]
By: ___________________________ Dated: ____________
Its: Authorized Representative
[Franchise Owner Name]
FRANCHISE OWNER: [Corporation Name]
By: ___________________________ Dated: ____________
Its: Authorized Representative
[Franchise Owner Name]
April 2006 238
April 2006 239
EXHIBIT J: CARPET CLEANING AGREEMENT
HOST® ADDENDUM TO
MOLLY MAID LICENSE AGREEMENT
Molly Maid, Inc. (“MM”) and owner (“Franchisee”) are parties to a certain Molly
Maid License Agreement (“License Agreement”) dated the ____ day of
_________________, 200__, and desire to supplement the terms of said License Agreement,
as set forth below.
1. Introduction.
(a) Racine Industries, Inc. (“Racine Industries”) is engaged in the business of
manufacturing and selling carpet cleaning equipment and chemicals (“HOST Products”)
under its proprietary trademarks HOST®, Freestyle™, Host Sponges™, Host Prep™, and
Host Smoke-X™ (hereinafter the “Trademarks”).
(b) MM is party to a June 3, 2003, Distribution Agreement with Racine Industries,
wherein MM has acquired the following rights: (i) the right for Molly Maid franchisees to
purchase all of their requirements of carpet cleaning equipment and chemicals from Racine
Industries; (ii) the right for Molly Maid franchisees to receive training in the use of the
HOST Products; (iii) the right to use the Trademarks in promoting Molly Maid cleaning
services; and (iv) the right to sublicense the Trademarks to Molly Maid franchisees for their
use in promoting their cleaning services (the “Distribution Agreement).
(c) In exchange for the above specified rights under the Distribution Agreement, MM
has agreed to require its franchisees to use only HOST Products in performing carpet
cleaning services.
(d) MM and Franchisee are entering into this Addendum to the License Agreement in
order to set forth the rights and obligations of Franchisee with respect to the use of HOST
Products and Trademarks in the provision and promotion of Franchisee’s carpet cleaning
services.
2. Sale of products/Royalties/Inspection.
(a) Franchisee agrees to use only HOST Products in the performance of carpet cleaning
services by Franchisee. Franchisee agrees to use Racine Industries or their authorized
distributor as the exclusive supplier of such HOST Products. Racine Industries will sell
HOST Products to the Franchisee pursuant to its standard terms and conditions set forth on
Exhibit “A” and Franchisee shall be entitled to the pricing obtained by MM under the
Distribution Agreement.
April 2006 240
(b) This Addendum permits Franchisee to use the HOST Products for carpet and rug
cleaning only. IT IS REQUIRED THAT FRANCHISEE NOT PARTICIPATE IN ANY
APPLICATION FOR WHICH FRANCHISEE HAS NOT BEEN TRAINED AND
APPROVED IN WRITING BY MM. IF FRANCHISEE PROVIDES PRODUCTS OR
SERVICES OR APPLICATIONS THAT HAVE NOT BEEN AUTHORIZED,
FRANCHISEE DOES SO AT ITS OWN RISK AND IN VIOLATION OF THIS
ADDENDUM.
(c) Franchisee acknowledges and agrees that MM or its representatives will have the
right to inspect the aspects of Franchisee's business relating to the sale and application of
HOST Products and to the use of the Trademarks.
3. Sublicense of Trademarks.
(a) MM grants Franchisee a nonexclusive license to use the Trademarks in order to
promote the sale of carpet cleaning services using HOST Products by Franchisee in
Franchisee's licensed geographic territory which is designated in the License Agreement
("Licensed Location").
(b) The Trademarks are and shall remain the property of Racine Industries. The
Franchisee shall comply with all instructions of MM relating to the use of the Trademarks,
unless Racine Industries shall issue overriding instructions regarding the use of Trademarks
in accordance with the terms of the Distribution Agreement. Franchisee shall obtain MM’s
prior written approval of any use of the Trademarks. Franchisee shall not make any changes
to the Trademarks, unless approved in advance by Racine Industries in writing, and any and
all such changes will be the sole and absolute property of Racine Industries. All goodwill
associated with use of the Trademarks by Franchisee will inure exclusively to Racine
Industries’ benefit. Franchisee agrees that it will not take any action to contest the validity or
the ownership of the Trademarks or the goodwill associated with the Trademarks and will
not allege any ownership or proprietary interest in the Trademarks.
(c) Franchisee agrees not to make any misrepresentation with respect to HOST Products.
Any advertisements, whether print, digital or electronic, brochures or other written materials
distributed by Franchisee which represent the capabilities, qualities, attributes or other
specifications of the HOST Products must first be approved in writing by MM, which shall
have previously obtained written approval from Racine Industries.
4. Term.
(a) This Addendum will become effective when signed by both MM and Franchisee and
will continue in effect for the remaining term of the License Agreement.
(b) At the end of the term of this Addendum, Franchisee will be eligible to renew its
rights under this Addendum for an additional term co-extensive with the term of Franchisee's
new License Agreement for its MOLLY MAID Business in accordance with the terms and
conditions of the License Agreement and MM's Franchise Standards in effect from time to
time. Franchisee may be required to sign a new Addendum on renewal on the form then
being used by MM. Franchisee acknowledges that the Distribution Agreement gives MM
April 2006 241
and Racine Industries the right, under certain circumstances, to terminate MM's right to
license its franchisees to sell and apply HOST Products and to use the Trademarks.
Accordingly, Franchisee acknowledges and agrees that it may not have a right to renew its
rights under this Addendum at the end of the term of this Addendum, or even possibly
before, if MM's rights under the Distribution Agreement have been terminated.
5. Training.
Franchisee agrees to attend two days of classroom training in Racine, Wisconsin
within sixty days of the execution of this Addendum. Franchisee agrees to pay Racine
Industries’ training fee of $70 per person for the initial training program. The training fee
will be collected with the initial fee. The salaries, fringe benefits, payroll taxes and
employment compensation, workers compensation insurance, lodging, food, automobile and
full travel costs and all other expenses of all persons who attend the initial or any additional
training program shall be paid by Franchisee.
6. Restrictions on Franchisee.
(a) Franchisee shall not: (i) modify any HOST PRODUCTS without Racine Industries’
prior written consent; or (ii) purchase any HOST Products other than for the purpose of
providing carpet cleaning services as a Molly Maid franchise; or (iii) sell any HOST
Products to any person or entity for purposes of resale.
(b) Franchisee agrees that neither it, nor any person related to it through common
ownership or control, will directly or indirectly own, manage, operate, consult for,
participate in, advise, assist or perform services of any kind or nature for any person or entity
in the business of manufacturing, selling, reselling or licensing carpet or rug cleaning
equipment or chemicals competitive with the HOST Products. Furthermore, Franchisee
agrees that neither it, nor any person related to Franchisee through common ownership or
control, will develop or participate in, or enter into a development or co-branding
relationship for the development of, any retail and/or wholesale business involving the
manufacturing, selling, reselling or licensing or use of any carpet or rug cleaning equipment
or chemicals competitive with the HOST Products.
7. Warranties on HOST Products.
(a) Franchisee will be solely responsible for any warranties made expressly or impliedly
by it to its customers with respect to the performance of the HOST Products. The exclusive
warranty provided by Racine Industries to Franchisee with respect to HOST Products sold
by Racine Industries to Franchisee is that limited warranty set forth in the standard terms and
conditions attached hereto as Exhibit “A.”
(b) MM MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR
WARRANTIES REGARDING THE HOST PRODUCTS SOLD TO FRANCHISEE,
INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL MM BE LIABLE
April 2006 242
TO FRANCHISEE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES AS A
RESULT OF THE CONDITION OR PERFORMANCE OF THE HOST PRODUCTS.
8. Enforcement of HOST Standards and Policies.
(a) Franchisee will: (i) maintain commercially reasonable facilities; (ii) use reasonable
efforts to promote the sale of HOST Products; (iii) use reasonable efforts to maintain high
quality standards by competently and safely operating and applying all HOST Products in
accordance with applicable operations manuals, material safety data sheets, and in
accordance with Racine Industries’ training procedures; (iv) use reasonable efforts to
maintain and promote customer satisfaction with carpet cleaning services provided using
HOST Products; and (v) purchase only HOST Products for all carpet cleaning to be applied
by Franchisee.
(b) Attached to this Addendum as Appendix A is a listing of the Material Safety Data
Sheets ("MSDS's") for some of the HOST Products. By initialing this Appendix,
Franchisee acknowledges receipt of the listed MSDS's; acknowledges that Franchisee
will receive additional MSDS's during training and at various other times; and
acknowledges that the MSDS's are governed by federal and state laws. Franchisee agrees
to comply with the MSDS's and to train and conduct ongoing counseling with its
employees to comply with the MSDS's.
9. Fees and Reporting.
(a) All fees and charges described in the License Agreement, such as royalty, advertising
fees, late charges, and audit fees, will apply to Gross Sales relating to HOST Products, and
all carpet cleaning services.
(b) All reporting requirements specified by MM in accordance with the License
Agreement will apply to the Franchisee's sale of HOST Products and carpet cleaning
services.
(c) The weekly royalty rate is governed by the terms and conditions of your
Franchise License Agreement Section 2(C). No minimum weekly royalty applies for
carpet cleaning.
10. Confidential Information And Non-Competition.
Franchisee acknowledges and agrees that in the course of training and otherwise in
the performance of this Agreement, Racine Industries or MM may disclose to Franchisee
certain trade secrets and other confidential information, regarding the HOST Products,
including, but not limited to, chemical formulas and technical specifications, which are
generally maintained in secrecy by Racine Industries ("Confidential Information").
Franchisee agrees that it may use the Confidential Information disclosed by Racine
Industries solely for the purposes of performing under the License Agreement and this
Addendum, and not otherwise or any time for its own use or benefit or the benefit of any
third party. Franchisee further agrees to maintain the secrecy of the Confidential Information
April 2006 243
and will not in any way or at any time disclose such information to third parties, employees
(except on a need-to-know basis), agents or affiliate companies. Further, Franchisee agrees
not to reverse engineer any HOST Products. Franchisee acknowledges and understands that
absolute confidentiality is required because such information may create a substantial
competitive advantage for Racine Industries and its dealers generally. Therefore, the
disclosure of any Confidential Information may significantly harm the competitive position
of Racine Industries and its dealers. The obligations of confidentiality contained in this
Agreement will continue for five years following the termination of the License Agreement.
During the term of this Agreement, and for three years following the termination of
this Agreement, the Franchisee shall not perform carpet cleaning services, except with
HOST Products in compliance with this Agreement.
11. Insurance Maintained by Franchisee.
Franchisee shall maintain in full force and effect the same insurance coverages
provided for in the License Agreement, and name Racine Industries, and their respective
officers, directors, agents and employees as additional named insureds. A confirming
insurance certificate must be sent to MM.
12. Termination.
(a) Any material breach of this Addendum or the License Agreement will constitute a
default under this Addendum and will entitle MM to terminate this Addendum in accordance
with the procedures set forth in the License Agreement. Provided, however, if at any time
you wish to terminate this Addendum you may do so, upon 30 days’ prior written notice to
MM, providing you fulfill all your current obligations under this Addendum to Racine
Industries and MM. Such a voluntary termination by you of this Addendum, in compliance
with your termination obligations, will not affect your MM License Agreement.
(b) Upon termination, in addition to Franchisee's obligations as specified in the License
Agreement, Franchisee must: (i) immediately cease to use the Trademarks; (ii) immediately
return to MM all HOST manuals, advertising materials, signage, and all other printed
materials pertaining to HOST Products; (iii) comply with any other applicable provisions of
this Addendum, including the non-competition commitments.
(c) Franchisee agrees that its rights under this Addendum shall terminate one hundred
eighty days after the termination of the Distribution Agreement.
13. Relationship of the Parties.
The sole relationship between Racine Industries and Franchisees is that of vendor
and vendee. Franchisee has not paid Racine Industries any fee (other than applicable
training fees and prices for the HOST Products) in connection with the Franchise Agreement
or the Distribution Agreement. Franchisee acknowledges and agrees that the operation of its
business is not substantially dependent upon the use of the Trademarks. Franchisee warrants
and represents that the operation of its business is not substantially reliant on Racine
April 2006 244
Industries for the continued supply of goods or services and that Franchisee will not allow its
business to become substantially reliant on Racine Industries supply of goods or services.
14. Assignment.
Franchisee's rights under this Addendum may only be assigned by Franchisee in
connection with an assignment of its rights in Franchisee's MOLLY MAID Business and
only in accordance with the requirements specified in the License Agreement for assignment
or sale of Franchisee's MOLLY MAID Business.
15. Arbitration.
Franchisee agrees that any and all disputes, controversies or claims it may have
against Racine Industries, its directors, officers, agents, employees and affiliates
(collectively the “Racine Industries parties”), and any disputes, controversies or claims
that require Racine Industries as a party shall be resolved solely by arbitration pursuant to
the Federal Arbitration Act, 9 U.S.C. §1 et seq. The arbitration shall be venued in
Washtenaw County, Michigan. The Franchisee’s remedies against the Racine Industries’
parties shall be limited to those available under the internal substantive laws of the State
of Michigan, including the application of Michigan law to the terms of this Addendum.
Franchisee consents to the stay of any litigation in which a Racine Industries party is
involved pending the arbitration of matters subject to this Addendum. Judgment upon
the arbitration award may be entered in a court of competent jurisdiction.
16. Indemnification.
(a) MM's rights to indemnification under the License Agreement will apply to any
liability, damages or costs, including reasonable attorneys’ fees, arising out of, from, in
connection with, or as a result of, Franchisee's acts or omissions or Franchisee's rights and/or
obligations under this Addendum.
(b) Franchisee must protect, indemnify and save harmless, Racine Industries from and
against any and all costs, expenses, damages, liability, and attorney’s fees incurred by Racine
Industries arising out of, from, in, connection with, or as a result of Franchisee’s acts or
omissions of Franchisee’s rights and obligations under this Addendum.
17. Acknowledgments Regarding HOST.
Franchisee and MM acknowledge and agree that Racine Industries is not a party to
this Addendum and that Franchisee is contracting exclusively with MM. Franchisee
acknowledges that: (i) the only duties or obligations that Racine Industries has to Franchisee
are set forth in this Addendum and the Distribution Agreement; (ii) that Racine Industries
has not made any promises, representations or inducements to Franchisee other than as
specifically referred to in this Addendum; (iii) neither MM nor Franchisee are an agent,
servant, representative, employee, partner or joint venture of or with Racine Industries and
April 2006 245
neither can bind Racine Industries without Racine Industries' written consent; and (iv)
Racine Industries is a third party beneficiary under this Addendum with respect to the
provisions of this Addendum granting rights to Racine Industries or requiring Racine
Industries' consent and Racine Industries will have an independent right to enforce those
provisions.
18. Incorporation.
All of the terms, conditions, obligations and responsibilities under the License Agreement on
the part of both MM and the Franchisee are hereby ratified and affirmed and made a part of
this Addendum between the parties.
IN WITNESS WHEREOF, the parties have entered into this Addendum to the License
Agreement as of the date and year first above written.
FRANCHISOR:
MOLLY MAID, INC., a Michigan corporation
By:_______________________________________ Date:
Kristi Mailloux
Its: Executive Vice President of Operations
FRANCHISEE:
_________________________________________ Date:
_________________________________________ Date:
April 2006 246
Exhibit A
Addendum to MOLLY MAID License Agreement
HOST® Dry Extraction Carpet Cleaning System
[Section 4(E)]
Freestyle
®
Limited Warranty
1. This limited Warranty applies to Freestyle
®
machines used in the U.S. when purchased from a
HOST
®
Authorized Distributor. The rotationally molded pod, filter housing and cover are
warranted for 3 years with all other parts warranted for 1 year. Outside the United States,
machines are warranted by the local Distributor.
2. This machine is warranted to be free from defects in materials and workmanship when used
solely for the purpose of vacuuming, pile lifting, and HOST
®
Dry Extraction Cleaning of
carpets using HOST SPONGES
®
only. This Warranty applies to original Purchaser only. If
machine is sold, transferred or lost, this Warranty becomes invalid.
3. If there is a failure of a part or parts within 1 year from original purchase date or failure of
rotationally molded pod, filter housing and cover within 3 years, and upon inspection by the
Manufacturer to determine that failure is due to defective materials or workmanship, such
defective parts will be repaired or replaced at Manufacturer’s expense.
4. This Warranty does not cover damages caused by accident, neglect, or abuse, nor does it
cover expendable parts subject to normal wear. These items include but are not limited to air
filters and carbon brushes on the vacuum pod, and cleaning brushes, carbon brushes and
timing belts on the base unit. Any modification to the equipment by the customer will absolve
Racine Industries, Inc. of any and all liability under this Warranty.
5. Machines requiring repair under the Warranty must be sent to the Factory freight prepaid.
Repairs will be made and the machine returned to the original Purchaser freight prepaid in the
USA.
6. When machines under this Warranty are returned with parts or accessories missing, the
Purchaser will be charged for all parts and labor by the Manufacturer. After the Warranty has
expired, a rebuilding charge will be quoted after Manufacturer has inspected the machine.
7. This Warranty gives you specific legal rights and you may also have other rights which vary
from state to state.
Manufacturer: Racine Industries, Inc.
1405 Sixteenth Street
Racine, WI 53403
% 800-558-9439
% 262-637-4491
M30168(D)
April 2006 247
Appendix A
Addendum to MOLLY MAID License Agreement
HOST Products
[Section 4(H)]
List of Material Safety Data Sheets
Franchisee acknowledges receipt from MM of the following Material Safety Data
Sheets:
1. HOST® Dry Carpet Cleaner
2. HOST® Spot Remover for carpets
3. HOST® PRE-CLEAN
4. HOST® SJ Dry Carpet Cleaner
FRANCHISOR:
MOLLY MAID, INC., a Michigan corporation
By:_______________________________________ Date:
Kristi Mailloux
Its: Executive Vice President of Operations
FRANCHISEE:
_________________________________________ Date:
_________________________________________ Date:
April 2006 248
April 2006 249
EXHIBIT K: MILLION DOLLAR PROGRAM AGREEMENT
MILLION DOLLAR CIRCLE PROGRAM ADDENDUM
TO THE FRANCHISE AGREEMENT
BETWEEN MOLLY MAID, INC.
AND [FRANCHISEE]
DATED ______________, 2005
This is an Addendum to the ______________________ (date) Franchise Agreement
between Molly Maid, Inc. (referred to as “we,” “us,” “MM,” and/or “ourselves”) and
[Franchisee], a resident of the State of [State] (referred to as “you” “your” or “Managing
Owner”), and [Corporation name] a [State] [LLC. or corp.] (the “Franchisee”) located at
[address].
Notwithstanding anything to the contrary in your existing Molly Maid Franchise
Agreements and/or your new Molly Maid Franchise Agreement (“Franchise
Agreement”), the terms and provisions of this Addendum shall control and supersede the
Franchise Agreements. Any terms not defined herein shall have the same meanings as in
the Franchise Agreement, and any references to sections and paragraphs refer to the
sections and paragraphs of the Franchise Agreement unless stated otherwise.
NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency
of which is hereby acknowledged by each of the parties signing below, it is hereby
agreed and understood as follows:
1. Purchase Price. There is no initial franchise fee charged. A standard
territory fee of [Territory fee] and no/100 Dollars ([Territory fee]), which is based on
$1.00 per estimated qualified household in your new Territory, as described in attached
Exhibit A will be paid by you upon execution of the new Franchise Agreement and this
Addendum.
Provided, however, if the first growth timeline target described below in
Section 4.A is achieved, and the other Business Repayments set forth in Section 4 are
met, then 1/3 of this territory fee will be refunded to you. If the second growth timeline
target is achieved, and the other Business Repayments in Section 4 continue to be met,
then a second 1/3 of this territory fee will be refunded to you. If the third and final
timeline target is achieved, and the other Business Repayments in Section 4 continue to
be met, then the remainder of this territory fee will be refunded to you. If the first or
second growth target are missed within the indicated timelines, but are made up for on or
before the conclusion of the next timeline, then the originally missed refund will be paid
along with the current refund. If the first target is missed but the second is achieved, in
an amount not great enough to also make up for the shortfall on the first target, then the
April 2006 250
first 1/3 refund is not payable, but the second refund is. This is similarly true with the
third and final refund amount.
2. Royalty. The standard MM, new business royalty payment(s), as set forth
in the Franchise Agreement, will be paid by you, in the same manner as described in the
Franchise Agreement. Provided, however, if $1 million in sales is accomplished in
[date], on or before the end of [date], and the Business Requirements in Section 4 are
met, all sales above $1 million every calendar year thereafter will have a flat 3½%
royalty payment. If the annual calendar $1 million sales level is not accomplished within
this designated timeframe, or the Section 4 Business Requirement are not met, then this
3½% royalty cut-off at $1 million, does not apply.
If the $1 million sales level is accomplished as described above, then the
3½% cutoff royalty over $1 million during [date] will apply each year until the business
is sold, at which time the purchaser will pay the standard MM royalty which would be
applicable, except for this Million Dollar Circle Program. Similarly, if a portion of the
owner’s business is spun off, transferred or sold, then the standard, then current Molly
Maid royalty shall be payable by the recipient.
3. Initial Package. You have no initial package purchase obligations,
except as you determine are necessary to open this new business.
4. Business Requirements.
A. The growth timeline target(s) are as follows:
1. Annual Calendar Gross Sales of $500,000 before the end of [date];
2. Annual Calendar Gross Sales of $750,000 before the end of [date];
3. Annual Calendar Gross Sales of $1 million before the end of [date];
B. If Gross Sales are inaccurately reported to Molly Maid, Inc. in
order to accomplish any sales target(s) set forth in Sections 2 and/or 4.A above, then you
will be disqualified from this Million Dollar Circle Program and ineligible to receive any
Purchase Price refund(s) or royalty cutoff(s). It is your responsibility to provide us with
accurate and complete customer addresses; if a customer address does not plot, upon
notification from us, you will promptly forward us corrected address(es). You must also
pay all costs and expenses we incur, including actual attorney(s) and accountant(s) fees,
to find the inaccuracy(s).
C. Detailed business plans and marketing plans for new business will
be promptly prepared in conjunction with Molly Maid, Inc., in full compliance with
Molly Maid system standards.
D. You will use the standardized, web-based accounting system,
approved by us, so that actual results are accessible by us. Appropriate confidentiality
protections will be maintained by Molly Maid, Inc. to assure that only Molly Maid senior
April 2006 251
management has access to your specific financial business information. Use of this
information for comparison purposes within the Molly Maid system will be anonymous.
E. You will cooperate with surrounding Molly Maid owners, as
reasonably requested by us, to maximize the effectiveness of your local
marketing/advertising expenditures.
F. You will maintain strict compliance with the Molly Maid image
and our image initiatives, as they relate to all aspects of your business.
G. It is acknowledged and agreed that you will maintain sufficient
investment and focus on your existing Molly Maid businesses so as to continue their
annual rates of growth, at or above the average rate of growth of all Molly Maid, Million
Dollar Circle Owners, which will be computed on a calendar basis.
5. Business Offices. This is to confirm our permission for you to operate
certain aspects of this Molly Maid business in a common office with your other Molly
Maid business(es), which aspects will be reasonably agreed upon by each of us in
writing. Provided, however, it is agreed and understood that at all times you will
maintain separate, accurate and complete, “customer care,” data bases and financial
accounting systems, unless we have reached an agreement in writing allowing you to
have a single merged royalty rate.
6. Strict Confidentiality. At no time, under any conditions, will you discuss
or otherwise disclose any of the terms of this Addendum with anyone. In response to any
questions directed to you concerning this Addendum, you will refer the questions to us.
7. Cross Default. Any default under any one of the Franchise Agreements
between the parties and/or any other entities owned by you, such default shall constitute a
default under all your Franchise Agreements; any and all remedies available to either
party as a result of any default shall apply to all Franchise Agreements.
8. Term Of All Your Franchise Agreements.
The term of duration for
each one of your Franchise Agreements with us is hereby extended from their original
expiration dates until [date] at which time all your current Molly Maid Franchise
Agreements shall expire. All of your current renewal rights in your Franchise
Agreements dated [date] which includes [City], [date] which includes [City], [date]
which includes [City], and [date], which includes [City], are hereby similarly extended so
that they take effect [date].
9. Miscellaneous. In all other respects, the terms and conditions contained
in your new Franchise Agreement are ratified and affirmed. Further, this is to confirm
we have made no other promises or commitments of any nature concerning this or any
other aspect of your franchise business(es) that have not been set forth in writing.
* * *
April 2006 252
All parties hereto do hereby acknowledge and agree that they have been represented by
independent counsel of their own choice in the drafting, review and execution of this
Addendum, and that they have signed this Addendum with the consent and upon the
advice of said independent counsel. The parties further acknowledge and agree that they
have reviewed all of the terms of this Addendum with their attorneys, and have read,
understand and voluntarily accept all of its terms.
MOLLY MAID, INC., a Michigan corporation
By:____________________________________ Date: ____________________
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_______________________________________ Date: ____________________
[Franchisee]
FRANCHISEE: [Corporation]
By:____________________________________ Date: ___________________
[Franchisee]
Its: Owner and Authorized Representative
As a Managing Owner and authorized representative for the [date] Franchise Agreement
between [Franchisee] and Molly Maid, Inc., for the territory which included [city], your
signature below acknowledges your acceptance of this addendum and it’s incorporation
of items 7 and 8 to said Franchise Agreement:
MANAGING OWNER
_______________________________________ Date: ____________________
[Franchisee]
April 2006 253
EXHIBIT L: ADDITIONAL DISCLOSURES AND RIDERS
TO THE FRANCHISE AGREEMENT
ADDITIONAL DISCLOSURES FOR THE STATE OF CALIFORNIA.
In recognition of the requirements of the California Franchise Investment Law,
Cal. Corp. Code δδ 31000-31516, and the California Franchise Relations Act, Cal. Bus.
& Prof. Code δδ 20000 – 20043, the Uniform Franchise Offering Circular for Molly
Maid, Inc., in connection with the offer and sale of franchises for use in the State of
California, shall be amended to include the following:
The following paragraphs are added at the end of Item 17 of the offering circular:
1. California Law Regarding Termination and Non-Renewal
. California Business
and Professions Code Sections 20000 through 20043 provide rights to you
concerning termination or non-renewal of a franchise. If the Franchise
Agreement contains any provision that is inconsistent with the law, the law will
control.
2. Non-Competition Covenants
. The Franchise Agreement contains a covenant not
to compete that extends beyond the termination of the franchise. This provision
may not be enforceable under California law.
3. Applicable Law. The Franchise Agreement requires application of the laws of
the State of Michigan. This provision may not be enforceable under California
law.
4. General Release. Upon Renewal or Transfer of the Franchise Agreement, the
Franchise Agreement requires you to sign a general release of claims upon
renewal or transfer of the Franchise Agreement. California Corporations Code
Section 31512 provides that any condition, stipulation, or provision purporting to
bind any person acquiring any franchise to waive compliance with any provision
of that law or any rule or order is void. Section 31512 voids a waiver of your
rights under the Franchise Investment Law (California Corporations Code
Section 31000-31516). Business and Professions Code Section 20010 voids a
waiver of your rights under the Franchise Relations Act (Business and
Professions Code Sections 20000-20043).
5. Material Modification
. Section 31125 of the Franchise Investment Law requires
us to give you a disclosure document, approved by the Department of
Corporations, before soliciting of a proposed material modification of an existing
Franchise Agreement.
6. Arbitration. The Franchise Agreement requires binding arbitration. The
arbitration will occur at the American Arbitration Association office located
nearest to the offices of Molly Maid, Inc. with the prevailing party paying for all
costs associated with the arbitration. This provision may not be enforceable
under California law. Prospective franchisees are encourage to consult private
April 2006 254
legal counsel to determine the applicability of California and federal laws (such
as Business and Professions Code Section 20040.5, Code of Civil Procedure
Section 1281, and the Federal Arbitration Act) to nay provisions of the Franchise
Agreement restricting venue to a forum outside of the state of California.
THE CALIFORNIA FRANCHISE INVESTMENT LAW REQUIRES A COPY OF ALL
PROPOSED AGREEMENTS RELATING TO THE SALE OF THE FRANCHISE BE
DELIVERED TOGETHER WITH THE OFFERING CIRCULAR
OUR WEBSITE WWW.MOLLYMAID.COM HAS NOT BEEN REVIEWED OR
APPROVED BY THE CALIFORNIA DEPARTMENT OF CORPORATIONS. ANY
COMPLAINTS CONCERNING THE CONTENT OF THE WEBSITE MAY BE
DIRECTED TO THE CALIFORNIA DEPARTMENT OF CORPORATIONS AT
WWW.CORP.CA.GOV.
Neither Molly Maid, Inc., nor any person, or franchise broker in Item 2 of the
offering circular, is subject to any currently effective order of any national securities
association or national securities exchange, as defined in the Securities Exchange Act of
1934, 15 U.S.C.A. 78a et seq., suspending or expelling such persons from membership in
such association or exchange.
California Effective Date: March 28, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF FLORIDA
Florida Effective Date: April 3, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF HAWAII
The following is added to the Cover Page of this offering circular:
THESE FRANCHISES WILL BE/HAVE BEEN FILED UNDER THE FRANCHISE
INVESTMENT LAW OF THE STATE OF HAWAII. FILING DOES NOT
CONSTITUTE APPROVAL, RECOMMENDATION, OR ENDORSEMENT BY THE
DIRECTOR OF COMMERCE AND CONSUMER AFFAIRS OR A FINDING BY THE
DIRECTOR OF COMMERCE AND CONSUMER AFFAIRS THAT THE
INFORMATION PROVIDED HEREIN IS TRUE, COMPLETE, AND NOT
MISLEADING.
THE FRANCHISE INVESTMENT LAW MAKES IT UNLAWFUL TO OFFER
OR SELL ANY FRANCHISE IN THIS STATE WITHOUT FIRST PROVIDING TO
THE PROSPECTIVE FRANCHISEE, OR SUBFRANCHISOR, AT LEAST SEVEN
DAYS PRIOR TO THE EXECUTION BY THE PROSPECTIVE FRANCHISEE, OF
ANY BINDING FRANCHISE OR OTHER AGREEMENT, OR AT LEAST SEVEN
DAYS PRIOR TO THE PAYMENT OF ANY CONSIDERATION BY THE
FRANCHISEE, OR SUBFRANCHISOR, WHICHEVER OCCURS FIRST, A COPY OF
THE OFFERING CIRCULAR, TOGETHER WITH A COPY OF ALL PROPOSED
AGREEMENTS RELATING TO THE SALE OF THE FRANCHISE.
April 2006 255
THE OFFERING CIRCULAR CONTAINS A SUMMARY ONLY OF
CERTAIN MATERIAL PROVISIONS OF THE FRANCHISE AGREEMENT, THE
CONTRACT OR AGREEMENT SHOULD BE REFERRED TO FOR A STATEMENT
OF ALL RIGHTS, CONDITIONS, RESTRICTIONS, AND OBLIGATIONS OF BOTH
THE FRANCHISOR AND THE FRANCHISEE.
Registered agent in the state authorized to receive service of process: Director of
Commerce and Consumer Affairs, Business Registration Division, 335 Merchant Street
Room 203, Honolulu, Hawaii, 96813.
Hawaii Effective Date: April 4, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF ILLINOIS.
The following is added to the Cover Page of this offering circular as a Risk
Factor:
THE FRANCHISE AGREEMENT REQUIRES YOU TO ATTAIN, THEN
MAINTAIN, CERTAIN MINIMUM WEEKLY GROSS SALES. IF YOU DO NOT
ACHIEVE THE REQUIRED MINIMUM GROSS SALES FOR A PERIOD OF 3 OR
MORE CONSECUTIVE WEEKS, THE FRANCHISOR MAY EITHER COLLECT
FROM YOU A ROYALTY EQUAL TO WHAT YOU WOULD HAVE BEEN
ASSESSED HAD YOU ACHIEVED THE MINIMUM GROSS SALES, OR TERMINATE
THE FRANCHISE AGREEMENT.
In recognition of the requirements of the Illinois Franchise Disclosure Act of
1987, 815 ILCS δδ705/1 et. seq., the Uniform Franchise Offering circular for Molly
Maid, Inc., in connection with the offer and sale of franchises for use in the State of
Illinois, shall be amended to include the following:
The following language is added to the table in Item 17 at the end of the Summary
sections of provisions (v) and (w) entitled Choice of Forum and Choice of Law: (except
for any claims arising under the Illinois Franchise Disclosure Act of 1987).
Each provision of this Addendum to the Offering Circular shall be effective only to the
extent, with respect to such provision, that the jurisdictional requirements of the Illinois
Franchise Investment Act of 1987 are met independently without reference to this
Addendum to the Offering Circular.
The following language shall replace sections 2 and 3 of Item 23:
2. FOURTEEN CALENDAR DAYS BEFORE SIGNING OF A BINDING
AGREEMENT; OR
3. FOURTEEN CALENDAR DAYS BEFORE ANY PAYMENT TO MOLLY
MAID, INC.
Illinois Effective Date:
March 28, 2006
April 2006 256
ADDITIONAL DISCLOSURES FOR THE STATE OF INDIANA.
In recognition of the requirements of the Indiana Code, Title 23, Article 2,
Chapter 2.7, Sections 1 -7; amended by Laws of 1985, PL 233, the Uniform Franchise
Offering Circular for Molly Maid, Inc., in connection with the offer and sale of franchises
for use in the State of Indiana, shall be amended to include the following:
It is unlawful for any Franchise Agreement entered into between any franchisor and a
franchisee that is either a resident of Indiana or a nonresident who will be operating a
franchise in Indiana, to contain any of the following provisions:
1. The following statements are added at the end of the Franchise Agreement table
in Item 17:
Any release required as a condition of renewal and/or transfer will not apply to
any claims that may arise under the Indiana Franchise Disclosure Law and the
Indiana Deceptive Franchise Practices Act.
The Summary section of Item 17(r.) entitled Non-competition covenants after the
franchise terminates or expires is amended to provide that the provisions
contained in the Franchise Agreement and Item 12 of this Offering Circular are
subject to Indiana Code 23-2-2-7-1(9), which prohibits covenants not to compete
which extend beyond any exclusive Territory granted to you.
Item 17(v) and 17(w) entitled Choice of forum and Choice of law are amended to
provide that Michigan law generally applies except for matters arising under the
Indiana Franchise Disclosure Law and the Indiana Deceptive Franchise Practices
Act.
2. The following statement is added at the end of Item 19:
Gross sales do not reflect the actual potential income of a franchised business and
should not be relied upon in calculating profitability. The profitability of an
individual franchised business is dependent upon a number of factors which may
vary due to the particular characteristics of the franchised business. Gross sales
will be reduced by the various costs associated with the business, including those
disclosed in Item 7 of this Offering Circular, as well as payment of royalty and
advertising fees to Franchisor.
Each provision of these Additional Disclosures to the Offering Circular shall be effective
only to the extent, with respect to such provision, that the jurisdictional requirements of
the Indiana Franchise Disclosure Law, Indiana Code 23-2-2.5-1 to 23-2-2.5-51, and the
Indiana Deceptive Franchise Practices Act, Indiana Code 23-2-2.7-1 to 23-2-2.7-10, are
met independently without reference to these Additional Disclosures to the offering
circular.
Indiana Effective Date: April 3, 2006
April 2006 257
ADDITIONAL DISCLOSURES FOR THE STATE OF MARYLAND.
The following is added to the cover page for the state of Maryland:
ALTHOUGH THESE FRANCHISES HAVE BEEN REGISTERED UNDER THE
MARYLAND FRANCHISE REGISTRATION AND DISCLOSURE LAW,
REGISTRATION DOES NOT CONSTITUTE APPROVAL, RECOMMENDATION,
OR ENDORSEMENT BY THE MARYLAND DIVISION OF SECURITIES THAT
THE INFORMATION PROVIDED HEREIN IS TRUE, COMPLETE, ACCURATE,
AND NOT MISLEADING. A FALSE, INCOMPLETE, INACCURATE, OR
MISLEADING STATEMENT MAY CONSTITUTE A VIOLATION OF BOTH
FEDERAL AND STATE LAW.
In recognition of the requirements of the Maryland Franchise Registration and
Disclosure Law, the Uniform Franchise in connection with the offer and sale of
franchises for use in the State of Maryland, shall be amended to include the following:
Items 17 (c) 17(i) and 17(m). require a general release as a condition of renewal,
sale, and/or transfer. Any such release shall not apply to any liability that falls under the
Maryland Franchise Registration and Disclosure Law.
Exhibit G of the offering circular is a Disclosure Acknowledgement Statement.
Such representations are not intended to nor shall they act as a release, estoppel, or
waiver of any liability incurred under the Maryland Franchise Registration and
Disclosure Law.
Despite any contradicting provision in the Franchise Agreement, you have 3 years
from the date on which we grant you the franchise to bring a claim under the Maryland
Franchise Registration and Disclosure Law.
Maryland Effective Date: May 1, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF MINNESOTA.
In recognition of the requirements of the Minnesota Franchises Law, Minn. Stat
80C.01 through 80C.22, and the Rules and Regulations promulgated thereunder by the
Minnesota Commissioner of Commerce, Minn. Rules 2860.0100 through 2860.9930, the
Uniform Franchise Offering circular in connection with the offer and sale of franchises
for use in the State of Minnesota shall be amended to include the following:
Item 17 “Renewal, Termination, Transfer, and Dispute Resolution,” is amended
by the addition of the following paragraphs:
1. Minn. Rule 2860.4400J. prohibits the waiver of a jury trial.
2. Minn. Stat. 80C.17, Subd. 5 requires that no action may be commenced pursuant
to this section more than three years after the cause of action occurs.
3. Minn. Stat. Sec. 80C, 14 Subds. 3, 4, and 5 requires that, except in certain
specified cases, a franchisee be given 90 days notice of termination (with 60 days
to cure) and 180 days notice of non-renewal of the Franchise Agreement, and that
consent to the transfer of the franchise can not be unreasonably withheld.
April 2006 258
4. Minn. Stat. 80C.21 and Minn. Rule 2860.4400J might prohibit us from requiring
litigation to be conducted outside Minnesota. In addition, nothing in the offering
circular or agreement can abrogate or reduce any rights you have under the
Minnesota Franchises Law, including (if applicable) the right to submit matters to
jurisdiction of the courts of Minnesota and the right to any procedure, forum, or
remedies that the laws of jurisdiction provide.
5. Minn. Rule 2860.4400D. prohibits us from requiring you to assent to a general
release.
Each provision of this Addendum to the Offering Circular shall be effective only
to the extent, with respect to such provision, that the jurisdictional requirements of the
Minnesota Franchises Law or the Rules and Regulations promulgated by the Minnesota
Commissioner of Commerce, are met independently without reference to these
Additional Disclosures in the offering circular.
Minnesota Effective Date: March 28, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF NEW YORK.
The following is added to the Cover Page of the offering circular:
SPECIAL RISK FACTORS:
INFORMATION COMPARING FRANCHISORS IS AVAILABLE. CALL THE STATE
ADMINISTRATORS LISTED IN EXHIBIT E OR YOUR PUBLIC LIBRARY FOR
SOURCES OF INFORMATION. REGISTRATION OF THIS FRANCHISE BY NEW
YORK STATE DOES NOT MEAN THAT NEW YORK STATE RECOMMENDS IT OR
HAS VERIFIED THE INFORMATION IN THIS OFFERING CIRCULAR. IF YOU
LEARN THAT ANYTHING IN THE OFFERING CIRCULAR IS UNTRUE, CONTACT
THE FEDERAL TRADE COMMISSION AND NEW YORK STATE DEPARTMENT OF
LAW BUREAU OF INVESTOR PROTECTION AND SECURITIES, 120 BROADWAY,
23RD FLOOR, NEW YORK, NY 10271.
A FRANCHISEE MUST ACHIEVE A MINIMUM LEVEL OF WEEKLY GROSS SALES
OR THE FRANCHISOR MAY COLLECT A ROYALTY EQUAL TO WHAT YOU
WOULD HAVE ASSESSED HAD YOU ACHIEVED THE MINIMUM GROSS SALES,
OR TERMINATE THE FRANCHISE AGREEMENT. SEE PARAGRAPHS 2.G. OF THE
FRANCHISE AGREEMENT FOR COMPLETE DETAILS. THE FRANCHISOR MAY,
IF IT CHOOSES, NEGOTIATE WITH YOU ABOUT ITEMS COVERED IN THE
OFFERING CIRCULAR. HOWEVER, THE FRANCHISOR CANNOT USE THE
NEGOTIATION PROCESS TO PREVAIL UPON A PROSPECTIVE FRANCHISEE
TO ACCEPT TERMS THAT ARE LESS FAVORABLE THAN THOSE SET FORTH
IN THIS PROSPECTUS.
The following should be added to Item 3 of this offering circular:
Item 3. Litigation. The first paragraph is deleted in its entirety and replaced with the
following:
April 2006 259
“Neither we, nor anyone identified in Item 2:
1. Has an administrative, criminal, or civil action pending alleging: a felony;
violation of a franchise, antitrust, or securities law; fraud, embezzlement;
fraudulent conversion; misappropriation of property; unfair or deceptive
practices, or comparable civil or misdemeanor allegations.
2. Has been convicted of a felony or pleaded nolo contendere to a felony charge or,
within the 10 year period immediately preceding the application for registration,
has been convicted of a felony or pleaded nolo contendere to a misdemeanor
charge, or been held liable in a civil action alleging: violation of a franchise,
antitrust, or securities law; fraud; embezzlement; fraudulent conversion;
misappropriation of property; unfair or deceptive practices; or comparable
allegations.
3. Is subject to a currently effective injunctive or restrictive order or decree relating
to the franchise or under any federal, state, or Canadian franchise, securities,
antitrust, trade regulation, or trade practice law, as a result of a concluded or
pending action or proceeding brought by a public agency; or is subject to any
currently effective order of any national securities association or national
securities exchange, as defined in the Securities and Exchange Act of 1934,
suspending or expelling such person from membership in such association or
exchange; or is subject to a currently effective injunctive or restrictive order
relating to any other business activity as a result of an action brought by a public
agency or department, including, without limitation, actions affecting a franchise
as a real estate broker or sales agent.
Item 4. Bankruptcy. The first paragraph is deleted in its entirety and replaced with the
following:
“Neither we, nor any of our predecessors, affiliates, officers or general partners have,
during the 10 year period immediately preceding the date of the offering circular; (a)
filed as debtor (or had filed against it) a petition to start an action under the U.S.
Bankruptcy Code; (b) Has obtained a discharge of its debts under the U.S. Bankruptcy
Code; or (c) was a principal officer of a company, or a general partner in a partnership,
that either filed as a debtor (or had filed against it) a petition to start an action under the
U.S. Bankruptcy Code, or that obtained a discharge of its debts under the U.S.
Bankruptcy Code during or within 1 year after that officer or general partner of ours held
this position in the company or partnership.”
The following is added to the end of 17(c) and 17 (m):
“However to the extent required by applicable law, all rights you enjoy and any
causes of action arising by your favor from the provisions of Article 33 of the
General Business Law of the State of New York and the regulations issued
thereunder shall remain in force; it being the intent of this proviso that the non-
waiver provisions of General Business Law, Sections 687.4 and 687.5 be
satisfied.”
April 2006 260
Item 17.D. Summary Column, is amended to read: “You may terminate any time with at
lest 60 days prior written notice. You may terminate on any grounds available by law.”
Item 17.J. Summary Column, is amended to read: “No restriction on us of the right to
assign however, no assignment will be made except to an assignee that, in our good faith
judgment, is willing and able to assume our obligations under the Franchise Agreement.”
Item 17.S. Summary Column, the following is added to the end of Item 17.S.:
“Modifications to the Manuals will not unreasonably affect your obligations
under the Franchise Agreement.”
Item 17. V and 17. W. Summary Column, the following is added to the end of Item 17(v)
and 17(w):
“However, the governing choice of law and choice of forum should not be
considered a waiver of any right conferred upon you by the provisions of Article
33 of the General Business Law of the State of New York.
New York Effective Date: April 11, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF NORTH DAKOTA
The following is added to the Cover Page of the offering circular as a Risk Factor:
THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE
UNITED STATES SECDURITIES AND EXCHANGE COMMISION NOR HAS THE
COMMISSION PASS UPON THE ACCURACY OR ADEQUACY OF THIS OFFERING.
ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.
THESE SECURITIES ARE OFFERED PURSUANT TO AN EXEMPTION FROM
REGISTRATION; HOWEVER THE COMMISSION HAS NOT MADE AN
INDEPENDENT DETERMINATION THAT THESE SECURITIES ARE EXEMPT
FROM REGISTRATION.
THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE
SECURITIES COMMISSIONER OF THE STATE OF NORTH DAKOTA NOR HAS
THE COMMISSIONER PASSED UPON THE ACCURACY OF ADEQUACY OF THIS
PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL
OFFENSE.
INVESTMENT IN SMALL BUSINESS INVOLVES A HIGH DEGREE OF RISK, AND
INVESTORS SHOULD NOT INVEST ANY FUNDS IN THIS OFFERING UNLESS
THEY CAN AFFORD TO LOSE THEIR ENTIRE INVESTMENT. IN MAKING ANY
INVESTMENT DECISION INVESTORS MUST RELY ON THEIR OWN
EXAMINATION OF THE ISSUER AND THE TERMS OF THE OFFERING, INCLUDIG
THE MERITS AND RISKS INVOLVED. RESTRICTIONS ON THE TRANSFER MAY
APPLY.
Registration of this franchise with the state does not mean that the state recommends it or has
verified the information in this offering circular. If you learn that anything in this offering
April 2006 261
circular is untrue, contact the Federal Trade Commission and the Securities Commissioner,
State of North Dakota, 600 East Boulevard, Bismarck, North Dakota, 580505.
THE SECURITIES COMMISSIONER HAS HELD THE FOLLOWING TO BE
UNFAIR, UNJUST, OR INEQUITABLE TO NORTH DAKOTA FRANCHISEES
(SECTION 51-09-01.-51-09-17. N.D.C.C.)
A. Restrictive Covenants: Franchise offering circulars which disclose the existence
of covenants restricting competition contrary to Section 908-06, N.D.C.C.,
without further disclosing that such covenants will be subject to the statute.
B. Restrictions on Forum: Requiring North Dakota franchisees to consent to the
jurisdiction of courts outside of North Dakota.
C. Applicable Laws: Franchise agreements that specify that they are to be governed
by the laws of a state other than North Dakota.
D. Waiver of Trial by Jury: Requiring North Dakota Franchises to consent to the
waiver of a trial by jury.
E. Limitation of Claims – Section 17(v): Requiring North Dakota Franchisees to
consent to a limitation of claims.
F. Dispute resolution by arbitration or mediation – Section 17(u): Provide that the
franchisee must agree to the arbitration of disputes, such arbitration to be held
closest to the franchisor’s then principal business address.
In recognition of the requirements of the North Dakota Franchises Law, Section
51-19-09, the Uniform Franchise Offering circular in connection with the offer and sale
of franchises for use in the State of North Dakota the following sections shall be amended
to read:
Item 17 (c) and 17(m). The following is added to the end of Items 17(c) and
17(m):
“However, any release required as a condition of renewal and/or
assignment/transfer will not apply to the extent prohibited by the North Dakota Franchise
Investment Law.”
Item 17(r). The following is added to the end of 17(r):
“Covenants not to compete such as those mentioned above are generally
considered unenforceable in the State of North Dakota; however, we will enforce the
covenants to the maximum extent the law allows.”
Item 17 (u) The following is added to the end of 17(u):
To the extent required by the North Dakota Franchise Investment Law (unless
such requirement is preempted by the Federal Arbitration Act), arbitration will be at a
site which you and we mutually agree.
Item 17(v). Item 17(v) is deleted and replaced with the following:
April 2006 262
“All actions will be commenced in the state or federal court of general
jurisdiction, closest to our principal address as the time of the action, except that, subject
to your arbitration obligation, and to the extent required by the North Dakota Franchise
Investment Law, you may bring an action in North Dakota.
Item 17(w). Item 17(w) is deleted and replaced with the following:
“Except for the Federal Arbitration Act, other federal law and except as otherwise
required by North Dakota law, Michigan law applies.”
North Dakota Effective Date: May 4, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF RHODE ISLAND
Rhode Island Addendum and Item 17 should state: δδ19-28.1-14, of the Rhode
Island Franchise Investment Act provides that “A provision in a Franchise Agreement
restricting jurisdiction or venue to a forum outside this state or requiring the application
of the laws of another state is void with respect to a claim otherwise enforceable under
this Act.”
Rhode Island Effective Date: April 12, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF SOUTH DAKOTA
South Dakota Effective Date: March 27, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF UTAH
Utah Effective Date: April 1, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF VIRGINIA
Virginia Effective Date: April 29, 2006
ADDITIONAL DISCLOSURES FOR THE STATE OF WASHINGTON
Washington Addendum and Item 17 should state: “If any provision in this offering
circular of Franchise Agreement are inconsistent with the relationship provisions of
Revised Code of Washington, Section 19.100.180 or any other requirements of the
Washington Franchise Investment Protection Act (the “Act”), the provisions of the Act
will prevail over the inconsistent terms of the offering circular or Franchise Agreement.
Washington Effective Date: April 28, 2006
April 2006 263
ADDITIONAL DISCLOSURES FOR THE STATE OF WISCONSIN
Wisconsin Effective Date: March 24, 2006
April 2006 264
April 2006 265
ADDENDUM TO THE FRANCHISE AGREEMENT FOR USE IN CALIFORNIA
ADDENDUM
THE FRANCHISE AGREEMENT BETWEEN
MOLLY MAID, INC.
AND «Legal_Name»
FOR USE IN CALIFORNIA
DATED _________________
This is an addendum to the Franchise Agreement between Molly Maid, Inc., a Michigan
Corporation, with its principal place of business at 3948 Ranchero Drive, Ann Arbor,
Michigan (referred to in this Agreement as “we,” “us,” and “ourselves”), and NAME,
(referred to as “you” and “Managing Owner”), residents of the State of STATE, and
CORPORATION, a STATE company to be formed or already existing whose principal
address is ADDRESS (referred to in this Agreement as “you,” “your” or “Franchisee”).
Notwithstanding anything to the contrary in the Franchise Agreement, if there is a
conflict between the terms of this Addendum and the terms of the Franchise Agreement,
the terms of this Addendum shall control and supersede the Franchise Agreement. Any
terms not defined herein shall have the same meanings as in the Franchise Agreement
and any references to sections and paragraphs refer to the sections and paragraphs of the
Franchise Agreement unless stated otherwise.
NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of
which is hereby acknowledges by each of the parties signing below, it is hereby agreed
and understood that the following will supersede and replace section 13.D. of the
Franchise Agreement:
13.D. COVENANT NOT TO COMPETE.
In the event of any future termination and/or expiration of your franchise
agreement with Molly Maid, Inc., you agree that the Molly Maid customer list under
such Agreement, is the sole and exclusive proprietary information of Molly Maid, Inc.,
and you will not retain, in any form, a copy of this customer list; you further agree not to
market to, service or otherwise deal with any customers on the list for a period of
24 months after the termination and/or expiration of the Franchise Agreement.
It is also agreed and understood that if you sell any one or more of your Molly
Maid franchise businesses, as a condition precedent to our approving your purchaser as a
new Molly Maid franchisee, you will agree with your purchaser and with us not to
compete for 24 months from the sale closing, in the residential home cleaning business,
within a geographic area extending out from the purchased Molly Maid territory
boundaries, in every direction, for fifty (50) miles. Provided, however, these non-
April 2006 266
competition provisions do not create or imply any additional restrictions upon your
ownership of other Molly Maid businesses in and around this geographic area.
The terms of this Addendum shall remain confidential and may not be disclosed except
when and to the extent necessary to comply with applicable federal, state, or local laws or
regulations. In all other respects, the terms and conditions contained in your original
Franchise Agreement, and any previous addendums to your Franchise Agreement, remain
in full force and effect. Further this it to confirm that we have made no other promises or
commitments of any nature concerning this or any other aspect of your franchise business
that have not been set forth in writing and any future promises, commitments or
assurances must be in writing and signed by both of us, to be enforceable.
MOLLY MAID, INC., a Michigan corporation
By:_______________________________________ Date:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 267
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN ILLINOIS
RIDER TO
MOLLY MAID, INC.
FRANCHISE AGREEMENT
FOR USE IN ILLINOIS
This Rider is being entered into as of ______________________, 2____. The parties to
this Rider are ___________________ (“you”) and Molly Maid, Inc. (“we,” “us,” or
“Franchisor”).
In recognition of the requirements of the Illinois Franchise Disclosure Act of 1987, Ill.
Comp. Stat. δδ 705/1 to 705/44, the parties to the attached Molly Maid, Inc. Franchise
Agreement (the “Agreement”) agree as follows:
1. Background.
We and you are parties to that certain Agreement dated ______, 20___ that has
been executed concurrently with the execution of this Rider. This Rider is annexed to and
forms part of the Agreement. This Rider is being executed because (a) the offer or sale of
the franchise for franchise you will operate under the Agreement was made in the State of
Illinois and you will operate the Franchise in the State of Illinois and/or (b) you are a
resident of the State of Illinois.
2. Governing Law/Consent to Jurisdiction.
Section 15.G. and 15.H. of the Agreement, entitled “Jurisdiction” and “Choice of
Law” respectively, are deleted in their entirety and replaced by the following:
ALL MATTERS RELATING TO ARBITRATION SHALL BE GOVERNED
BY THE FEDERAL ARBITRATION ACT (9 U.S.C. δδ ET. SEQ.) EXCEPT TO
THE EXTENT GOVERNED BY THE FEDERAL ARBITRATION ACT AS
REQUIRED HEREBY, THE UNITED STATES TRADEMARK ACT OF 1946
(LANHAM ACT, 15 U.S.C. SECTIONS 1051 ET SEQ.), OR OTHER
FEDERAL LAW, AND EXCEPT FOR CLAIMS ARISING UNDER THE
ILLINOIS LAW, THIS AGREEMENT, THE FRANCHISE AND THE
RELATIONSHIP BETWEEN THE PARTIES WILL BE GOVERNED BY THE
LAWS OF THE STATE OF OUR PRINCIPLE BUSINESS ADDRESS,
EXCEPT THAT THE PROVISIONS WILL NOT APPLY UNLESS ITS
JURISDICTIONAL REQUIREMENTS ARE MET INDEPENDENTLY
WITHOUT REFERENCE TO THIS SECTION.
YOU AGREE THAT WE MAY INSTITUTE ANY ACTION AGAINST YOU
(WHICH IS NOT REQUIRED TO BE ARBITRATED HEREUNDER) IN ANY
STATE OR FEDERAL COURT OF COMPETENT JURISDICTION IN THE
STATE OF OUR PRINCIPLE BUSINESS ADDRESS, AND YOU
IRREVOCABLY SUBMIT TO THE JURISDICTION OF SUCH COURTS AND
WAIVE ANY OBJECTION YOU MAY HAVE TO EITHER THE
JURISDICTION OF OR VENUE IN SUCH COURTS. ANY PROVISION IN
THIS AGREEMENT RESTRICTING JURISDICTION OR VENUE TO A
April 2006 268
FORUM OUTSIDE OF ILLINOIS OR REQUIRING THE APPLICATION OF
THE LAWS OF ANOTHER STATE IS VOID WITH RESPECT TO ANY
CAUSE OF ACTION OTHERWISE ENFORCEABLE UNDER THE ILLINOIS
LAW.
3. Limitation of Claims.
Section 15.K. of the Agreement, entitled “Limitations of Claims,” is deleted in its
entirety and replaced by the following:
Except for claims arising from underreporting of Gross Sales by you or
nonpayment or underpayment of amounts you owe us or our affiliates pursuant to
this Agreement, and except for claims arising under the Illinois Law, any and all
claims arising out of or relating to this Agreement or the relationship between the
parties hereto will be barred unless a judicial or arbitration proceeding is
commenced within one (1) year from the date you or we knew or should have
known of the facts giving rise to such claims.
4. Illinois Franchise Disclosure Act.
The following language is added to Section 15 of the Agreement:
15.M. Illinois Franchise Disclosure Act. Section 41 of the Illinois Franchise
Disclosure Act states that any condition, stipulation, or provision purporting to
bind any person acquiring any franchise to waive compliance with any provision
of this Act or any law of this state is void.” This section shall not prevent any
person from entering into a settlement agreement or executing a general release
regarding a potential or actual lawsuit filed under any of the provisions of this
Act, nor shall it prevent the arbitration of any claim pursuant to the provisions of
Title 9 of the United States Code.”
5. Your Affirmations.
Section 17 of the Franchise Agreement.
(a) The second affirmation, beginning with the phase “We have not made” is hereby
amended to read as follows:
“We ask that, before your execute this Agreement, you bring to our attention any
statements or representations that have been made to you by any of our officers,
directors, employees, or agents that are contrary to or inconsistent with the
statements made in the MOLLY MAID Franchise Officering Circular you
received or the provisions of this Agreement.”
(b) The ninth affirmation, beginning with the phase, “As expressly set forth in
Section 15” is hereby amended to read as follows:
“As expressly set forth in Section 15, certain disputes, controversies, or claims
between us will be submitted to Arbitration.”
(c) The tenth affirmation, beginning with the phrase, “We may sell our assets,” the following
is deleted:
April 2006 269
“…you expressly and specifically waive any claims, demands, or damages arising
from or related to the loss of said Marks (or any variations of them) and/or the
loss of association with or identification of Molly Maid, Inc. as the
FRANCHISOR of this Agreement.”
6. Agreements/Releases.
Section 11 Paragraph C of the Franchise Agreement is deleted in its entirety and
replaced by the following:
“If you satisfy all of the other conditions to the awarding of a Renewal Term, you
promise to execute the form of franchise agreement and any ancillary agreements we then
are customarily using in awarding Renewal Terms for MOLLY MAID franchise, provide
that in no event will the Territory or Royalty for the Renewal Term franchise agreement
be changed from that contained in this agreement.”
7. Each provision of this Rider shall be effective only to the extent, with respect to
such provision, that the jurisdictional requirements of the Illinois Franchise
Disclosure Act of 1987 are met independently without reference to this Rider.
MOLLY MAID, INC., a Michigan corporation
By:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNERS
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 270
April 2006 271
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN MARYLAND
RIDER TO A
MOLLY MAID, INC.
FRANCHISE AGREEMENT
FOR USE IN THE STATE OF MARYLAND
This rider is being entered into as of __________________________________,
200____. The parties to this Rider are _______________________________ ('you") and
Molly Maid, Inc. ("we," "us," or "Franchisor").
The parties to the attached Molly Maid Franchise Agreement (the "Agreement")
agree as follows:
1. Background:
We and you are parties to that certain Agreement dated
________________________, 200__ that has been executed concurrently with the
execution of this Rider. This Rider is annexed to and forms part of the Agreement. This
Rider is being executed because (a) the offer or sale of the franchise for the Molly Maid
franchise you will operate under the Agreement was made in the State of Maryland and
you will operate the Franchise in the State of Maryland and/or (b) you are a resident of
the State of Maryland.
2. Expiration of this Agreement:
The following is added at the end of Section 10.B.8, 11.C. and 12.A., of the
Agreement:
Pursuant to COMAR 02.02.08.16L, the general release required as a condition of
renewal, sale, termination, transfer and/or assignment shall not apply to any liability
under the Maryland Franchise Registration and Disclosure Law.
3. Enforcement:
The following is added at the end of Sections 15.F. and 15.K. of the Agreement:
Any claims arising under the Maryland Franchise Registration and Disclosure
Law must be brought within 3 years after the grant of the franchise.
4. Jurisdiction:
The following is added at the end of Section 15.G. of the Agreement:
You may bring a lawsuit in Maryland for claims arising under the Maryland
Franchise Registration and Disclosure Law.
5. Acknowledgment:
The following is added at the end of Section 17 of the Agreement:
The preceding acknowledgments are not intended to nor shall they act as a
release, estoppel, or waiver of any liability incurred under the Maryland Franchise
Registration and Disclosure Act.
April 2006 272
6. Renewal and/or Transfer Item 17c and 17m:
As per the Maryland Franchise Registration and Disclosure Act you will not be
required to sign a release or waiver.
In all other respects, the terms and conditions contained in the Franchise
Agreement remain in effect
MOLLY MAID, INC., a Michigan corporation
By:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 273
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN MINNESOTA
RIDER TO
MOLLY MAID, INC.
FRANCHISE AGREEMENT
FOR USE IN THE STATE OF MINNESOTA
This rider is being entered into as of ____________, 200____. The parties to this Rider
are «Name1» and «Name2»('you") and Molly Maid, Inc. ("we," "us," or "Franchisor").
In recognition of the requirements of the Minnesota Franchises Law, Minn. Stat.
80C.01 through 80C.22, and the Rules and Regulations promulgated thereunder by the
Minnesota Commissioner of Commerce, Minn. Rule 2860.0100 through 2860.9930, the
parties to the attached Molly Maid Franchise Agreement (the "Agreement") agree as
follows:
1. Background
We and you are parties to that certain Agreement dated _________, 200__ that
has been executed concurrently with the execution of this Rider. This Rider is
annexed to and forms part of the Agreement. This Rider is being executed
because (a) the offer or sale of the franchise for the Molly Maid franchise you
will operate under the Agreement was made in the State of Minnesota and you
will operate the Franchise in the State of Minnesota and/or (b) you are a resident
of the State of Minnesota.
2. Marks
The following language is added at the end of Section 4 of the Agreement:
Pursuant to Minnesota Stat. Sec. 80C.12, Subd. 1(g), we are required to protect
any rights which you have to use our proprietary rights.
3. Term and Renewal
The following language is added to Section 11.B of the Agreement:
Minnesota law provides you with certain non-renewal rights. Minn. Stat 80C.14
requires, except in certain specified cases, that you be given 180 days notice for
non-renewal of the Franchise Agreement.
4. Termination by Franchisor
The following language is added to Section 12.B of the Agreement:
Minnesota law provides you with certain termination rights. Minn. Stat 80C.14
(subd. 4) requires, except in certain specified cases, that you be given 90 days
notice for termination (with 60 days to cure) of the Franchise Agreement.
In all other respects, the terms and conditions contained in your Franchise Agreements,
and any previous Addendums to your Franchise Agreements, remain in effect.
April 2006 274
MOLLY MAID, INC., a Michigan corporation
By:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
FRANCHISEE: a LLC or Corporation to be formed later
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 275
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN NORTH DAKOTA
RIDER
TO A MOLLY MAID, INC.
FRANCHISE AGREEMENT
FOR THE STATE OF NORTH DAKOTA
This rider is being entered into as of ____________, 200____. The parties to this Rider
are _______________________________ (“you") and Molly Maid, Inc. ("we," "us," or
"Franchisor").
The parties to the attached Franchise Agreement (the "Agreement") agree as follows
In accordance with:
Section 51-19-09 of the North Dakota Franchise Investment Law, Section 11C of
the Franchise Agreement the following is added:
North Dakota Law does not allow a general release upon renewal.
Section 9-08-06 of the North Dakota Century Code, Section 13D of the franchise
agreement should include the following language:
“Covenants not to compete such as those mentioned are generally considered
unenforceable in the State of North Dakota”.
Section 51-19-09 of the North Dakota Franchise Investment Law, Section 15F of
the Franchise Agreement, the second paragraph should the following language:
“The site of arbitration be agreeable to all parties.”
Section 51-19-09 of the North Dakota Franchise Investment Law, Section 15H of
the Franchise Agreement is amended to read:
North Dakota law will govern for all residents of and business in the state of
North Dakota.
Section 51-19-09 of the North Dakota Franchise Investment Law, Section 15I of
the Franchise Agreement the following sentence will be deleted:
“We and you irrevocably waive trail by jury in any action, proceeding, or
counterclaim, whether at law or in equity, brought by either of us.”
Section 51-9-09 of the North Dakota Franchise Investment Law, Section 15K of
the Franchise Agreement should include the following language
“The statute of limitations under North Dakota law applies.”
Section 51-9-09 of the North Dakota Franchise Investment Law, Section 15L of
the Franchise Agreement should include the following language:
“The statute of limitations under North Dakota law applies.”
April 2006 276
In all other respects, the terms and conditions contained in your Franchise
Agreement, and any previous Addendums to your Franchise Agreement, remain in effect.
MOLLY MAID, INC. a Michigan corporation
By:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 277
RIDER TO THE FRANCHISE AGREEMENT FOR USE IN WASHINGTON
RIDER
REQUIRED BY THE STATE OF WASHINGTON
TO THE FRANCHISE AGREEMENT
OF MOLLY MAID, INC.
DATED _____________
The state of Washington has a statute, RCW 19.100.180, which may supersede
the franchise agreement in your relationship with the franchisor including the areas of
termination and renewal of your franchise. There may also be court decisions which may
supersede the franchise agreement in your relationship with the franchisor including the
areas of termination and renewal of your franchise.
In any arbitration involving a franchise purchased in Washington, the arbitration
site shall be either in the state of Washington, or in a place mutually agreed upon at the
time of the arbitration, or as determined by the arbitrator.
In the event of a conflict of laws, the provisions of the Washington Franchise
Investment Protections Act, Chapter 19.100 RCW shall prevail.
A release or waiver of rights executed by a franchisee shall not include rights
under the Washington Franchise Investment Protection Act except when executed
pursuant to a negotiated settlement after the agreement is in effect and where the parties
are represented by independent counsel. Provisions such as those which unreasonably
restrict or limit the statute of limitations period for claims under the Act, rights, or
remedies under the Act such as right to a jury trial may not be enforceable.
Transfer fees are collectable to the extent that they reflect the franchisor’s
reasonable estimated or actual costs in effecting a transfer.
The undersigned does hereby acknowledge receipt of this Rider.
MOLLY MAID, INC.
By:
Date:
Kristi Mailloux
Its: Executive Vice President of Operations
MANAGING OWNER
_________________________________________ Date:
«Name1»
MANAGING OWNER
_________________________________________ Date:
«Name2»
April 2006 278
FRANCHISEE: «LLC_or_Corp»
By:_______________________________________ Date:
«Name1»
Its: Authorized Representative
By:_______________________________________ Date:
«Name2»
Its: Authorized Representative
April 2006 279
ITEM 23: RECEIPT
THIS OFFERING CIRCULAR SUMMARIZES PROVISIONS OF THE FRANCHISE
AGREEMENT AND OTHER INFORMATION IN PLAIN LANGUAGE. READ THIS
OFFERING CIRCULAR AND ALL AGREEMENTS CAREFULLY.
IF MOLLY MAID, INC. OFFERS YOU A FRANCHISE, IT MUST PROVIDE THIS
OFFERING CIRCULAR TO YOU BY THE EARLIEST OF;
1. THE FIRST PERSONAL MEETING TO DISCUSS ITS FRANCHISE; OR
2. TEN BUSINESS DAYS (14 CALENDAR DAYS IN ILLINOIS) BEFORE SIGNING OF A
BINDING AGREEMENT; OR
3. TEN BUSINESS DAYS BEFORE ANY PAYMENT TO MOLLY MAID, INC.
4. YOU MUST ALSO RECEIVE A FRANCHISE AGREEMENT CONTAINING ALL
MATERIAL TERMS AT LEAST FIVE BUSINESS DAYS BEFORE YOU SIGN ANY
FRANCHISE AGREEMENT.
IF MOLLY MAID, INC. DOES NOT DELIVER THIS OFFERING CIRCULAR ON TIME OR
IF IT CONTAINS A FALSE OR MISLEADING STATEMENT, OR A MATERIAL
OMISSION, A VIOLATION OF FEDERAL AND STATE LAW MAY HAVE OCCURRED
AND SHOULD BE REPORTED TO THE FEDERAL TRADE COMMISSION,
WASHINGTON, D.C. 20580 AND THE APPROPRIATE STATE AGENCY IDENTIFIED ON
EXHIBIT E.
Molly Maid, Inc. authorizes the respective state agencies identified on Exhibit E to receive
service of process for Molly Maid, Inc. in their particular state. I have received a Uniform
Franchise Offering Circular dated April 3, 2006
. This offering circular included the following
Exhibits:
A. Financial Statements
B. Franchise Agreement
a. Territory Addendum
b. Initial Package Addendum
c. Customer Care License Agreement
d. Telephone Listing Assignment
C. C
1
: Franchise List and C
2
: List of Franchises Which Left the System
D. Bank Debit Authorization
E. Service of Process
F. Business Broker
G. Confidentiality and Non-Disclosure Agreement
H. Disclosure Acknowledgment Agreement
I. Mutual Release
J. Carpet Cleaning Agreement
K. Million Dollar Program Agreement
L. Additional Disclosures/Riders
Acknowledged by:
Date:
Acknowledged by:
Date:
April 2006 280
April 2006 281
ITEM 23: RECEIPT
THIS OFFERING CIRCULAR SUMMARIZES PROVISIONS OF THE FRANCHISE
AGREEMENT AND OTHER INFORMATION IN PLAIN LANGUAGE. READ THIS
OFFERING CIRCULAR AND ALL AGREEMENTS CAREFULLY.
IF MOLLY MAID, INC. OFFERS YOU A FRANCHISE, IT MUST PROVIDE THIS
OFFERING CIRCULAR TO YOU BY THE EARLIEST OF;
1. THE FIRST PERSONAL MEETING TO DISCUSS ITS FRANCHISE; OR
2. TEN BUSINESS DAYS (14 CALENDAR DAYS IN ILLINOIS) BEFORE SIGNING OF A
BINDING AGREEMENT; OR
3. TEN BUSINESS DAYS BEFORE ANY PAYMENT TO MOLLY MAID, INC.
4. YOU MUST ALSO RECEIVE A FRANCHISE AGREEMENT CONTAINING ALL
MATERIAL TERMS AT LEAST FIVE BUSINESS DAYS BEFORE YOU SIGN ANY
FRANCHISE AGREEMENT.
IF MOLLY MAID, INC. DOES NOT DELIVER THIS OFFERING CIRCULAR ON TIME OR
IF IT CONTAINS A FALSE OR MISLEADING STATEMENT, OR A MATERIAL
OMISSION, A VIOLATION OF FEDERAL AND STATE LAW MAY HAVE OCCURRED
AND SHOULD BE REPORTED TO THE FEDERAL TRADE COMMISSION,
WASHINGTON, D.C. 20580 AND THE APPROPRIATE STATE AGENCY IDENTIFIED ON
EXHIBIT E.
Molly Maid, Inc. authorizes the respective state agencies identified on Exhibit E to receive
service of process for Molly Maid, Inc. in their particular state. I have received a Uniform
Franchise Offering Circular dated April 3, 2006
. This offering circular included the following
Exhibits:
A. Financial Statements
B. Franchise Agreement
a. Territory Addendum
b. Initial Package Addendum
c. Customer Care License Agreement
d. Telephone Listing Assignment
C. C
1
: Franchise List and C
2
: List of Franchises Which Left the System
D. Bank Debit Authorization
E. Service of Process
F. Business Broker
G. Confidentiality and Non-Disclosure Agreement
H. Disclosure Acknowledgment Agreement
I. Mutual Release
J. Carpet Cleaning Agreement
K. Million Dollar Program Agreement
L. Additional Disclosures/Riders
Acknowledged by:
Date:
Acknowledged by:
Date: