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SIGNAGE
The hotel does not allow signs or posters to be placed on walls or any floor of this
Property, without permission. Convention/conference/exhibit signage is not permitted in
the main lobby or on guest room floors. Any signage used on the Convention floor should
be of professional quality.
LOADING DOCK AND VEHICLES
For larger shows (upwards of 30 displays), a dock Marshall is mandatory and can be
provided by GES with an applicable charge, if not provided by your exhibit company. It is
the responsibility of the dock Marshall to ensure that exhibitors load-in and load-out in a
timely and organized manner and that freight is not left on the loading dock for extended
periods of time.
At no time should freight or materials be left on the loading dock for an extended period of
time. The hotel will not be held responsible for any freight or materials that is damaged or
lost due to having been left on the loading dock.
Whether a dock marshall has been arranged or not, it is the policy of the hotel that no
vehicles are allowed to remain behind the Conference Center or at the loading dock area
for an extended period of time. Vehicles are only allowed in this area strictly to load-in or
load-out freight or materials. Parking is strictly prohibited behind the Conference Center
and vehicles will be ticketed and towed at the owner’s expense.
HOTEL PROPERTY
The hotel does not permit any article to be fastened onto the walls or electrical fixtures.
The use of thumb tacks, scotch or masking tape, nails, screws, bolts or any tool which
could mark the floors, walls or ceilings is prohibited. The hotel will hold the organization
and/or exhibitor responsible for any and all damage to hotel property.
The hotel needs to authorize the removal of any items that may be deemed obstructive to
an exhibitor (i.e. pictures on walls, chandeliers/fixtures) bearing in mind that some of
these items may not be removable or that there will be an associated charge for removal.
CUSTOMS
It is recommended to register with Canada Customs; in order to obtain duty and tax free
status for the goods required to be imported for the event. If your material is coming from
outside the country, it will have to clear Customs. The Government is available to offer
assistance to groups bringing exhibit, display, convention materials etc. into the country.
Such items, when not being used for re-sale, can enter the country duty-free when the
exhibit has been registered with Customs in advance. For Tradeshows - GES offers this
service.
We strongly recommend the use of a recognized customs broker to ensure that all
materials reach their destination in a timely fashion. The customs broker needs to be
contacted as soon as possible in order to ensure show/event is registered with Canada
Customs in a timely fashion.