GETTING STARTED

28028

Operator's Handbook

Monarch 9855

Printer

TC9855OH Rev. AJ 5/15

345

Dayt

on,

Ohi

8901

yton, Ohio

From:

ton

Each product and program carries a respective written warranty, the only warranty

on which the customer can rely. Avery Dennison Corp. reserves the right to make

changes in the product, the programs, and their availability at any time and without

notice. Although Avery Dennison Corp. has made every effort to provide complete

and accurate information in this manual, Avery Dennison Corp. shall not be liable

for any omissions or inaccuracies. Any update will be incorporated in a later

edition of this manual.

be reproduced, transmitted, stored in a retrieval system, or translated into any

language in any form by any means, without the prior written permission of Avery

Dennison Corp.

WARNING

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at

his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise

emissions from digital apparatus set out in the Radio Interference Regulations of

the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant

les limites applicables aux appareils numériques de la classe A prescrites dans le

Réglement sur le brouillage radioélectrique édicte par le ministère des

Communications du Canada.

Trademarks

Monarch, 7411, 9825, 9850, 9855, and 9860 are trademarks of Avery Dennison Retail Information

Services LLC.

Avery Dennison® is a trademark of Avery Dennison Corp.

HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett-Packard, Inc.

Hewlett-Packard is a registered trademark of of Hewlett-Packard, Inc.

Centronics is a registered trademark of Centronics Data Computer Corporation.

TrueType is a registered trademark of Apple Computer, Inc.

Other products are trademarks or registered trademarks of their respective countries and are hereby acknowledged.

Avery Dennison Printer Systems Division

170 Monarch Lane

Miamisburg, OH 45342

Table of Contents i

TABLE OF CONTENTS

GETTING STARTED ....................................................................................... 1-1

Audience.................................................................................................. 1-2

Using this Manual ..................................................................................... 1-2

Unpacking the Printer ............................................................................... 1-3

Shipping the Printer ............................................................................... 1-3

9445™ Printer Online Emulation ................................................................ 1-4

Ordering Programmer's Manuals ................................................................ 1-4

About Monarch® MPCL™ Toolbox Utilities.................................................. 1-4

Connecting the Power Cable...................................................................... 1-4

Establishing Communications .................................................................... 1-5

Connecting the Communication Cable ..................................................... 1-5

Using the Control Panel ............................................................................ 1-6

Printer Status Lights .............................................................................. 1-6

Button Functions ................................................................................... 1-6

Display ................................................................................................. 1-7

Selecting a Function ................................................................................. 1-7

Exiting an Option ...................................................................................... 1-8

LOADING SUPPLIES ..................................................................................... 2-1

Loading Labels or Tags ............................................................................. 2-2

Loading Labels for the Optional Peel Mode ............................................. 2-7

Using the Optional Tear Bar ...................................................................... 2-9

Using String Tag Supply .......................................................................... 2-10

String Tag Considerations .................................................................... 2-10

Adjusting the Wide/Narrow Knobs ............................................................ 2-12

ii Operator's Handbook

LOADING RIBBON ......................................................................................... 3-1

Loading Ribbon ........................................................................................ 3-2

Using a High Energy Ribbon ...................................................................... 3-4

High Energy Ribbon Limitations .............................................................. 3-5

SETTING SUPPLY OPTIONS .......................................................................... 4-1

Setting the Supply Type ............................................................................ 4-3

Setting the Ribbon .................................................................................... 4-4

Setting the Speed ..................................................................................... 4-5

Setting the Feed Mode .............................................................................. 4-6

Setting the Backfeed ................................................................................. 4-7

Changing the Position Settings .................................................................. 4-8

Setting the Print Position ....................................................................... 4-8

Setting the Supply Position .................................................................. 4-10

Setting the Margin Position .................................................................. 4-11

Setting the Cut Position ....................................................................... 4-12

Setting the Dispense Position ............................................................... 4-13

Setting the Backfeed Distance .............................................................. 4-14

Using Batch Separators .......................................................................... 4-15

Using Skip Index .................................................................................... 4-16

Setting the Knife Control ......................................................................... 4-17

Setting the Error Action ........................................................................... 4-18

Setting the Print Contrast ........................................................................ 4-20

Enabling the Verifier ............................................................................... 4-22

Table of Contents iii

SETTING COMMUNICATIONS ........................................................................ 5-1

Setting the Baud Rate ............................................................................... 5-2

Setting the Word Length ............................................................................ 5-2

Setting the Stop Bits ................................................................................. 5-3

Setting the Parity ...................................................................................... 5-3

Setting the Flow Control ............................................................................ 5-4

Resetting to Default Values ....................................................................... 5-4

Using Parallel Communications .................................................................. 5-5

Setting the Port ..................................................................................... 5-5

Setting the Mode ................................................................................... 5-6

SETTING DEFAULTS ..................................................................................... 6-1

Setting the Monetary Sign ......................................................................... 6-3

Setting the Secondary Sign ....................................................................... 6-4

Setting the Number of Decimal Places ........................................................ 6-5

Setting the Slashed Zero Appearance ........................................................ 6-5

Setting the Power-Up Mode ....................................................................... 6-6

Changing the Prompt Set .......................................................................... 6-6

Setting the Numeric Format ....................................................................... 6-7

Using Flash Storage ................................................................................. 6-8

Disabling Image Errors .............................................................................. 6-9

Ignoring Configuration Packets ................................................................ 6-10

Using Error Retry Mode ........................................................................... 6-11

Adjusting the Image Length ..................................................................... 6-12

Using Flash Memory ............................................................................... 6-14

Formatting Flash Memory ..................................................................... 6-14

Checking Available Flash Memory ........................................................ 6-15

Packing Flash Memory ......................................................................... 6-16

iv Operator's Handbook

Memory Guidelines ................................................................................. 6-17

Setting Batch Options ............................................................................. 6-18

Setting Up the Network Printer ................................................................ 6-18

Setting Up the RFID Printer ..................................................................... 6-18

USING SCRIPTS ............................................................................................ 7-1

Initial Script Startup Procedures ................................................................ 7-2

Viewing Script Information ......................................................................... 7-2

Downloading a Script ................................................................................ 7-3

Enabling a Script ...................................................................................... 7-4

Deleting a Script ....................................................................................... 7-5

Enabling Status Polling ............................................................................. 7-6

Using Immediate Commands...................................................................... 7-7

PRINTING ..................................................................................................... 8-1

Printing .................................................................................................... 8-1

On-Demand Mode Printing......................................................................... 8-2

Printing an Error Label .......................................................................... 8-2

Pausing a Batch ....................................................................................... 8-3

Restarting a Batch .................................................................................... 8-3

Canceling a Paused Batch ......................................................................... 8-4

Repeating a Batch .................................................................................... 8-6

Offline Printing ......................................................................................... 8-6

Special Printing Considerations ................................................................. 8-7

Printing TrueType® Fonts ......................................................................... 8-8

Licensing Your Fonts ................................................................................ 8-8

CARE & MAINTENANCE ................................................................................ 9-1

Clearing Label Jams ................................................................................. 9-1

Cleaning .................................................................................................. 9-1

Replacing the Printhead ............................................................................ 9-5

Table of Contents v

DIAGNOSTICS & TROUBLESHOOTING ......................................................... 10-1

Factory Set Password ............................................................................. 10-1

Checking the Software Version ................................................................ 10-1

Printing a Test Label ............................................................................... 10-2

Checking Supply Quality ......................................................................... 10-3

Using Password Protection ...................................................................... 10-4

Enabling the Password (System Administrators only) ............................. 10-4

Service Diagnostics ................................................................................ 10-5

Troubleshooting...................................................................................... 10-6

Error Messages ...................................................................................... 10-7

Common Errors ...................................................................................... 10-8

SPECIFCATIONS ........................................................................................... A-1

Printer ..................................................................................................... A-1

Tag Cut Dimensions .............................................................................. A-2

Supplies .................................................................................................. A-3

String Tag Supplies ............................................................................... A-4

Ribbon Specification ................................................................................. A-5

About Ribbons ...................................................................................... A-5

Cable Pinouts ........................................................................................... A-6

ACCESSORIES & OPTIONS ........................................................................... B-1

Accessories ............................................................................................. B-1

Packaging Materials .............................................................................. B-2

Factory-Installed Options .......................................................................... B-2

Ethernet Information .............................................................................. B-3

RF Information ...................................................................................... B-3

MENU STRUCTURE ....................................................................................... C-1

GLOSSARY .................................................................................................. G-1

INDEX .............................................................................................................. 1

vi Operator's Handbook

Getting Started 1-1

GETTING STARTED

The Monarch® 9855® printer lets you print text, graphics, and bar

codes on thermal transfer (ribbon) and thermal direct labels or tags. The

9855 printer prints labels continuously (in one strip) or on-demand (one label

at a time).

You can print on aperture, die cut, black mark, or continuous (non-indexed)

supplies. Continuous supply must be used in continuous mode. See

"Supply Type" in Chapter 4 for more information about the supply types.

This chapter includes information about

♦ unpacking the printer

♦ connecting the power cord

♦ connecting the communication cable

♦ using the printer's control panel.

Several chapters of this manual have one or more charts showing the

printer's menu structure. For example:

Main Menu

Cancel All

Print Mode

Batch Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Supply

Contrast

Defaults

Network

Port

Settings

Flash

Memory

Verifier

RFID

The black boxes show where you are; the bordered boxes show how you got

there.

Refer to the MonarchNet2™ Operating Instructions for information about the

Network menu.

Refer to the RFID Application Notes for information about the RFID menu.

1-2 Operator's Handbook

Audience

The Operator's Handbook is for the person who prints and applies labels.

Using this Manual

Following is a summary of the contents of this manual.

Chapter Contents

1 Getting Started Contains information about connecting the power

cable and using the control panel.

2 Loading

Supplies

Describes how to load a roll of supply, fan-fold

supply, and tag supply.

3 Loading Ribbon Describes how to load a roll of ribbon and lists high-

energy ribbon information.

4 Setting Supply

Options

Using the Supply menu to set the various supply

options (supply, ribbon, feed mode, etc.).

5 Setting

Communication

Values

Using the Port Settings menu to set the serial and

parallel communication values (baud rate, parity,

etc.).

6 Setting Defaults Using the Defaults menu to set the monetary sign,

number of decimal places, prompt set, etc.

7 Using Scripts Using the Scripts menu to load a script, enable a

script, delete a script, etc.

8 Printing Explains how to print labels and use the Pause menu.

9 Care &

Maintenance

Describes how to clear a label jam, clean the printer,

and replace the printhead.

10 Diagnostics &

Troubleshooting

Describes how to print a test label and lists common

problems and their solutions.

A Specifications Contains printer and supply specifications.

B Accessories &

Options

Contains printer accessories and optional equipment.

C Menu Structure Contains a chart of the printer’s menu options.

Getting Started 1-3

Unpacking the Printer

After you unpack the printer, you should have the printer, a power cord, and

a ribbon take-up core (may already be on take-up reel). Keep the box and

packaging material in case the printer ever needs repair.

Shipping the Printer

If you need to ship the printer to a different location:

1. Remove the ribbon roll, if one is loaded.

2. Remove the supply roll, if one is loaded.

3. Close the printhead by pressing down on the thumb well until you hear it

click into place.

4. Place the printer in the original box and secure with packaging material.

Make sure the printer is adequately packed to avoid damage during

shipment. See Appendix B, "Accessories & Options" for the packaging

materials part numbers.

Thumb Well

1-4 Operator's Handbook

9445™ Printer Online Emulation

The 9855 printer using 203 dpi (dots per inch) printing supports 94x5

emulation. You can send 94x5 data streams to this printer.

Refer to your 9445 Programmer's Manual for information about 94x5 data

streams.

Ordering Programmer's Manuals

The Packet Reference Manual, which describes how to create format and

batch packets for printing labels, how to configure the printer online, how to

diagnose printer error messages, and how to perform other advanced

techniques can be downloaded from our Web site

(www.monarch.averydennison.com

). You can print this manual or order a

hard-copy version (part number TC9800PM).

About Monarch® MPCL™ Toolbox Utilities

The Monarch® MPCL™ Toolbox utilities are available on our Web site and

are free to download. This group of development utilities helps you

configure the printer, customize fonts, and download files. Monarch MPCL

Toolbox utilities are not label production software. Call Customer Service

for information about label production software.

Connecting the Power Cable

The power supply automatically switches between 115V or 230V. No

operator settings are required.

1. Plug the power cable into the socket. Plug the other end of the cable

into a grounded electrical outlet.

Note: Only use a certified power cable with proper voltage for the country

of installation.

2. Turn on the printer. Press ( I ) to turn on and ( O ) to turn off the printer.

Getting Started 1-5

Establishing Communications

Before the printer can accept print jobs from the host, you must:

♦ Connect the communication cable to the printer and to the host.

♦ Set the communication values on the printer to match those at the host.

(Only required if you are using the serial port.)

♦ Make sure the printer is off before connecting the cable to the

communication port.

Ask your System Administrator which

method to use to communicate with the host:

Serial Communication

9 to 25-pin cable

(Part #119806)

25 to 25-pin cable

(Part #126826)

Parallel Communication

IEEE-1284 or

Centronics® mode cable (Part #126805)

Connecting the Communication Cable

Connect the communication cable into the

appropriate port. Secure the cable with the connecting screws (serial) or

spring clips (parallel).

If you are communicating with the host through the serial port, make sure the

printer's communication values match those at the host. The factory default

values are 9600 Baud, 8 bit data frame, 1 stop bit, no parity, and DTR flow

control.

The printer also has a USB (Universal Serial Bus) Version 1.1

communication port. Drivers are available on our Web site for a variety of

operating systems.

Note: The printer supports a baud rate up to 115200. Make sure your host

is capable of communicating at the speed you select for the printer.

Parallel Port

Power Cable

goes here

USB Port

Serial Port

1-6 Operator's Handbook

Using the Control Panel

The control panel has a two-line LCD display, 2 status lights, and five

buttons. The control panel displays error codes/messages, and allows you

to setup/configure the printer.

Printer Status Lights

Power:

The printer shows a steady green light

when it is on.

The Power light blinks when the battery

needs to be recharged (only on

battery-powered/cart models).

Fault:

The printer shows a blinking amber

light when there is a printer error.

Button Functions

Feed/Cut:

♦ Prints a label in the on-demand mode.

♦ When the printer is online, feeds a blank label if

there is no print job.

♦ Prints a label with error information that is useful to

your System Administrator if an error is displayed.

♦ When the printer is online, cuts the supply when

pressed and held for two seconds if a knife is

installed.

♦ When the printer is offline, changes the displayed

value by one or 10.

Enter/Pause:

When the printer is online, pauses the current print job or

resumes a paused print job. When the printer is offline,

selects the displayed menu item.

Getting Started 1-7

Escape/Clear:

♦ When an error is present, clears the error.

♦ When a job (batch) is printing, cancels the print job

(batch). See "Canceling a Paused Batch" in Chapter

8 for more information.

♦ When the printer is online (without errors), enters the

offline menu mode.

♦ When the printer is in the offline menu mode, returns

the display to the next higher menu.



When the printer is in the offline menu mode, displays the

previous menu item.



When the printer is in the offline menu mode, displays the

next menu item.



AND



In online mode, prints a test label when you press the

buttons at the same time. Hold for one second and release.

Display

The display shows a three-digit error code and brief message to identify any

problem the printer may have. For a description of the problem, look up the

error code in Chapter 10, "Diagnostics & Troubleshooting."

Selecting a Function

The Main menu has several functions (operating modes). These functions

are shown in the chart below. See Appendix C, “Menu Structure” for a

complete list of menu options.

Main Menu

Cancel All

Print Mode

Batch Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Supply

Contrast

Defaults

Network

Port

Settings

Flash

Memory

Verifier

RFID

Note: If the printer displays PRINT MODE Ready when you turn it on,

press Escape/Clear to display the Main menu.

1-8 Operator's Handbook

To display menu options, press  or .

1. When the screen displays a right arrow, press  to display more

options.

MAIN MENU

Cancel All 

2. When the screen displays a left arrow, press  to display more options.

MAIN MENU

 Diagnostics

3. When the screen displays a left and a right arrow, press either  or 

to display more options.

MAIN MENU

 Print Mode 

4. When you see the menu option you want, press Enter/Pause to select it.

The Main Menu controls the printer's setup and operation. Through the

Setup Menu, you can select a sub-menu for the supply, contrast, default, or

port settings. Each of those sub-menus have several options, such as

ribbon, speed, monetary symbols, and baud rate.

Exiting an Option

To exit an option, press Escape/Clear once.

Loading Supplies 2-1

LOADING SUPPLIES

This chapter describes how to load:

♦ a roll of supply

♦ fan-fold supply

♦ a roll of tag supply.

There are three types of supplies:

Thermal Direct heat activated supplies that do not use a ribbon for

printing.

Thermal Transfer standard supplies that require a ribbon for printing.

High Energy scratch, chemical, and temperature resistant supplies

that require an elevated heat setting for resin ribbon

applications. See "Using a High Energy Ribbon" in

Chapter 3 for more information.

If you are using thermal direct supplies, do not load a ribbon.

If you switch from black mark to die cut supplies, make sure the printer's

supply type is set correctly. See "Supply Type" in Chapter 4 for more

information. Your System Administrator can also send the supply setup

packet to change the supply type. Refer to the optional Packet Reference

Manual for more information about sending the supply setup packet.

2-2 Operator's Handbook

Loading Labels or Tags

Make sure the printer is configured for the correct supply type.

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

3. Lift printhead assembly using the printhead tab until the assembly locks

into place.

Printhead Tab

Deflector Tab

Loading Supplies 2-3

4. Place the roll of supply on the supply holder. For labels, the supply

unrolls from the top or the bottom. For tags, make sure the supply

unrolls from the bottom, because tag rolls are wound face in.

Note: Do not pick up the printer by the supply holder.

5. Adjust the supply holder guides so the sides barely touch the roll. Make

sure the supply roll turns freely.

If you are using fan-fold supplies, place the supply stack behind

the printer, label side facing up.

6. Push down on the supply lever to unlock the supply guides.

7. Lay the label strip across the supply guide so that a few inches extend

past the front of the printer. Tuck the supply under the nibs and in

between the die cut sensor. Do not feed supply between the supply

roller and deflector.

Supply Holder

Guides

Supply Roller

2-4 Operator's Handbook

For fan-fold supplies, lay the label strip over the supply holder and

across the supply guide so that a few inches extend past the front of

the printer. Tuck the supply under the nibs and in between the die

cut sensor.

Supply Roller

Loading Supplies 2-5

For tag supplies using the optional knife, feed the supply through

the knife. Make sure at least 0.5 inches of supply is past the knife.

8. Adjust the supply guides so they touch the supply. Push up on the

supply lever to lock the supply guides into place.

Tag

Die Cut

Sensor

Nibs

Supply Lever

2-6 Operator's Handbook

9. Hold the printhead assembly by the printhead tab while pressing down on

the printhead release.

10. Close the printhead by pressing down on the thumb well until you hear it

click into place.

11. Close the cover.

12. Press Feed/Cut to position the supply under the printhead.

You may need to adjust the wide/narrow knobs depending on the width of

your supply. See "Adjusting the Wide/Narrow Knobs" for more

information.

Note: If the printer will be unused for extended periods of time, we

recommend leaving the printhead unlatched.

Thumb Well

Loading Supplies 2-7

Loading Labels for the Optional Peel Mode

Peel mode is an option that must be purchased separately. In peel mode,

the printer separates the backing paper from the label. The next label is not

printed until the completed one is removed from the printer. Make sure the

printer is configured for on-demand mode and the correct supply type.

The minimum feed length is 1.5 inches for peel mode. We recommend using

0.5-inch gap supplies in peel mode when backfeed is disabled. Hold the

leading edge of peeled labels when printing on stock longer than six inches.

You must use non-perforated supplies for peel mode. Follow the steps for

loading supplies from the previous section. Then, follow these steps after

you close the printhead.

1. Remove the labels from the first 10 inches of the backing paper.

2. Press down on the exit cover tabs to open the exit cover on the front of

the printer.

Exit Cover

2-8 Operator's Handbook

3. Feed the backing paper over the peel bar.

4. Feed the backing paper through the lower opening of the exit cover.

Close the exit cover. Pull down on the backing paper to remove any

slack.

When removing the backing paper, pull up across the saw-

toothed tear edge. Make sure the backing paper tears at the edge.

Peel Bar

Lower Opening

Tear Edge

Backing Paper

Loading Supplies 2-9

5. Close the printer's cover.

6. Press Feed/Cut to position the supply under the printhead.

Using the Optional Tear Bar

Note the following change to loading labels if you have purchased the

optional tear bar. Tear labels against the tear bar. You cannot tear tags

with the tear bar.

Slide the supply between the tear bar and peel bar. It may be easier if you

cut or fold one corner of the supply first.

Note: Do not tear both label and backing paper at the same time.

♦ Tear labels against the tear bar.

♦ Tear backing paper against the tear edge.

Tear Bar

Peel Bar

Tear Edge

Backing Paper

2-10 Operator's Handbook

Using String Tag Supply

String tags are used in a variety of applications, such as jewelry tags and

item marking.

String Tag Considerations

♦ Thermal direct printing, fan-fold supplies, and the knife are not supported

with string tags.

♦ The maximum print speed with string tags is 6.0 inches per second (ips).

♦ A non-print zone of 0.250 inches (6.4 mm) exists on the string side of the

tag.

♦ Use the wide setting for string tags.

Make sure the printer is configured for the correct supply type.

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

3. Lift printhead assembly using the printhead tab until the assembly locks

into place.

4. Shake the roll of string tags down to untangle the roll.

Loading Supplies 2-11

5. Place the roll of supply on the supply holder with the strings facing out.

6. Adjust the supply holder guides so the sides barely touch the roll. Make

sure the supply roll turns freely.

7. Push down on the supply lever to unlock the supply guides. The supply

guides have been angled slightly for string tag supplies.

8. Lay the supply across the supply guide so that a few inches extend past

the front of the printer. Tuck the supply under the nibs and in between

the die cut sensor.

9. Adjust the supply guides so they touch the supply. Push up on the supply

lever to lock the supply guides into place.

Die Cut

Sensor

Nib

Supply Lever

2-12 Operator's Handbook

10. Hold the printhead assembly by the printhead tab while pressing down on

the printhead release.

11. Close the printhead by pressing down on the thumb well until you hear it

click into place.

12. Close the cover.

13. Press Feed/Cut to position the supply under the printhead.

If the printer will be unused for extended periods of time, we recommend

leaving the printhead unlatched.

Adjusting the Wide/Narrow Knobs

You may need to adjust the two wide/narrow knobs according to the width of

your supply. For supply that is more than two inches, adjust the knobs to

the wide setting. For supply that is two inches or less, adjust the knobs to

the narrow setting. For string tag supply, use the wide setting (knobs are

down).

You must adjust both of the knobs to the same position.

If you experience ribbon

smudging in cold, dry

environments, adjust the

wide/narrow knobs to the

wide setting.

For wide supplies, push

down and turn the

wide/narrow knobs

clockwise with a

screwdriver.

For narrow supplies, turn the wide/narrow knobs counter-clockwise with a

screwdriver until it pops back up.

Note: The adjustment is shown in the wide position.

Loading Ribbon 3-1

LOADING RIBBON

This chapter describes how to load a ribbon roll.

There are different ribbon requirements for the three types of supplies:

Thermal Direct do not use a ribbon for printing.

Supplies

Thermal Transfer require a ribbon for printing.

Supplies

High Energy require a ribbon able to withstand high temperatures.

Supplies

If you are using thermal direct supplies, do not load a ribbon.

If you are using high energy supply, be sure to use a high energy ribbon.

See "Using a High Energy Ribbon" for more information. To set ribbon

options at the printer, see "Ribbon" in Chapter 4.

3-2 Operator's Handbook

Loading Ribbon

Make sure the printer is configured to use a ribbon.

To load ribbon:

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

3. Lift printhead assembly using the printhead tab until the assembly locks

into place.

4. Push the deflector tab down.

5. Slide the extra ribbon core on the take-up reel as far as it will go with the

"This End Out" writing facing out. Use your empty ribbon core as the

take-up core. The take-up core only fits on the take-up reel one way.

(An extra take-up core is available by ordering part number 117961.)

Printhead

Assembly

Deflector

Tab

Loading Ribbon 3-3

6. Remove the new ribbon from the package as shown. Do not wrinkle or

crush the new ribbon.

7. Slide the ribbon onto the back reel as far as it will go. The ribbon roll

only fits on the reel one way. Carefully unwind a few inches of ribbon

from the bottom of the roll.

Note: Make sure the “Monarch This End Out” writing is facing out.

The ribbon only fits on the reel one way.

8. Carefully feed the ribbon under both ribbon rollers and printhead as

shown.

9. Align the ribbon and make sure it is straight and centered throughout the

path.

10. Tape the ribbon to the take-up core. Do not tape the ribbon to the

take-up reel.

11. Rotate the take-up core until the leader is past the printhead.

Take-up Core

Take-up Reel

Ribbon Rollers

3-4 Operator's Handbook

12. Remove any slack in the ribbon by turning the take-up reel clockwise.

13. Hold the printhead assembly by the printhead tab while pressing down on

the printhead release.

14. Close the printhead by pressing down on the thumb well until you hear it

click into place. Close the cover.

Using a High Energy Ribbon

High energy ribbon is an option for this printer. It enables you to print on

high energy (TUFF-MARK®) supplies.

When you select high energy ribbon for the printer setting, you are setting

the printer to a higher printing temperature. Select this setting only after you

have loaded a high energy ribbon and supply or it may damage your

printhead. See "Ribbon" in Chapter 4 for more information.

Thumb Well

Loading Ribbon 3-5

High Energy Ribbon Limitations

When using the high energy ribbon option:

♦ Use a print speed of 2.5IPS (inches per second).

♦ Printhead warranty is reduced to 100,000 inches.

♦ Serial bar codes cannot be printed.

♦ Do not use peel mode.

♦ No more than 20% of the supply should have print (black coverage).

CAUTION: The high energy ribbon may break or stick to the supply when

more than 20% of the supply contains print.

♦ Only white high energy supply should be used for bar code printing.

♦ Reverse fonts cannot be used.

♦ A non-printing area of at least .1 inch (2.54 mm) must exist on the left

and right edge of the ribbon.

♦ Do not print horizontal lines or bars.

♦ Graphics are limited.

3-6 Operator's Handbook

Setting Supply Options 4-1

SETTING SUPPLY OPTIONS

This chapter explains how to select the supply type, ribbon, speed,

feed mode, backfeed, print position, supply position, margin position, cut

position, dispense position, backfeed distance, separators, skip index mode,

set knife control, and set error action.

This chapter also explains how to adjust the print contrast and enable the

verifier.

Main Menu

Cancel All

Print Mode

Batch

Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Supply

Contrast

Defaults

Network

Port

Settings

Flash

Memory

Verifier

RFID

Supply

Type

Ribbon

Speed

Feed Mode

Backfeed

Positioning

Separators

Skip

Index

Knife

Ctrl

Error

Action

Your System Administrator may limit access to this menu to prevent supply,

network, script, or communication settings from being changed. If password

protection is turned on, you see

Enter Password

_ _ _ _ _ _

when you try to access the setup menu. Get the password from your System

Administrator to continue.

4-2 Operator's Handbook

The options are listed in the table below.

Option

Choices

Default

Supply Type Aperture/Die Cut/Black

Mark/Continuous

Die Cut

Ribbon No/Yes/High Energy Yes

Speed 2.5/4.0/6.0/8.0/10.0/12.0/Default Default

Feed Mode Continuous/On-Demand Continuous

Backfeed Off/On/Extended Off

Print Position -450 to 450 0

Supply Position -300 to 300 0

Margin Position -99 to 99 0

Cut Position -300 to 300 0

Dispense

Position

50 to 200 65

Backfeed

Distance

10 to 200 65

Separators No/Yes/Long No

Skip Index No/Yes No

Knife Control -20 to 20 0

Error Action Normal

Overstrike/Continue x1

Overstrike/Continue x2

Overstrike/Continue x3

Overstrike/Continue x4

Overstrike/Continue x5

Normal

Contrast -699 to 699 0

To exit an option without changing the setting, press Escape/Clear.

Setting Supply Options 4-3

Setting the Supply Type

You can print on aperture, black mark, die cut, or continuous supplies. You

have to tell the printer which supplies you are using.

Note: If you are using edge aperture supplies, use the die cut setting. If

you are using center aperture supplies, use the aperture setting.

To change the setting, from the Main Menu, select Setup, then Supply. If

password protection in enabled, press Feed/Cut three times, then press

Enter/Pause before you see the Setup Menu options. Then, follow these

steps.

1. Press  or  until you see

SUPPLY

Supply Type 

2. Press Enter/Pause to set the supply type option. The current setting is

displayed, for example:

SUPPLY TYPE

 Black Mark 

3. Press  or  to see the other options. After you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main

Menu.

4-4 Operator's Handbook

Setting the Ribbon

You have to tell the printer if your supplies require a ribbon. To change the

setting, from the Main Menu, select Setup, then Supply. Then, follow these

steps.

1. Press  or  until you see

SUPPLY

Ribbon 

2. Press Enter/Pause to set the ribbon option. The current setting is

displayed, for example:

RIBBON

 Yes 

3. Press  or  to see the other options. After you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main

Menu.

Note: If you set the Ribbon option to Yes, install a ribbon before printing.

If you want to use a high energy ribbon, select high energy for the

ribbon.

Setting Supply Options 4-5

Setting the Speed

You can change the print speed for bar codes or graphics. If you select

"default" for speed, formats with serial bar codes automatically print at 2.5

ips and formats with parallel bar codes print at 6.0 ips. 12.0 ips printing is

an option that must be purchased separately.

Note: If you change the speed, you must resend your formats or turn the

printer off and back on before the change takes effect.

To change the setting, from the Main Menu, select Setup, then Supply.

Then, follow these steps.

1. Press  or  until you see

SUPPLY

 Speed 

2. Press Enter/Pause to set the speed option. The current setting is

displayed, for example:

SPEED

 Default

3. Press  or  to see the other options. After you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main

Menu.

Note: For additional high speed printing information, see Chapter 8,

"Printing."

4-6 Operator's Handbook

Setting the Feed Mode

You can use continuous or on-demand printing. On-demand printing allows

you to remove a label before printing the next one.

To change the setting, from the Main Menu, select Setup, then Supply.

Then, follow these steps.

1. Press  or  until you see

SUPPLY

 Feed Mode 

2. Press Enter/Pause to set the feed mode. The current setting is

displayed, for example:

FEED MODE

Continuous 

3. Press  or  to see the other option. After you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main

Menu.

Setting Supply Options 4-7

Setting the Backfeed

Backfeed works by advancing each printed label to the desired dispense

position. Once that label is removed, the next label to be printed is backed

up underneath the printhead. In continuous mode, only the last label in the

batch is advanced to the dispense position. Extended backfeed is available

on this printer with a knife installed. Extended backfeed feeds a tag far

enough out to be cut and backfeeds the next tag to the printhead line.

Extended backfeed eliminates printed tags being left between the printhead

and knife. Extended backfeed works with the selected cut modes. Refer to

the optional Packet Reference Manual to learn how to define the Backfeed

Control Packet. Extended backfeed does not work with non-indexed

(continuous) supply/mode. Do not use backfeed (normal or extended) with

supplies less than 0.75 inches.

Note: We recommend using 0.5-inch gap supplies in peel mode when

backfeed is disabled.

To change the setting, from the Main Menu, select Setup, then Supply.

Then, follow these steps.

1. Press  or  until you see

SUPPLY

 Backfeed 

2. Press Enter/Pause to set the backfeed option. The current setting is

displayed, for example:

BACKFEED

 On 

3. Press  or  to see the other options. After you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main

Menu.

4-8 Operator's Handbook

Changing the Position Settings

This menu includes selections to change the print, supply, margin, cut, and

dispense positions along with the backfeed distance.

When you see

Enter print pos

[-450/450]: +0

Feed/Cut acts as a toggle switch to change the value by 10 or 1. For

example, to make the print position 23 (from the default of 0), press

Feed/Cut, then press  twice (20), press Feed/Cut again and press  three

times (23).

Setting the Print Position

This function adjusts where data prints vertically on the supply. Adjust the

print if it is too close to the top or bottom of the supply, or overtypes the pre-

printed area. One dot is 0.0049 inch.

♦ If the data is too close to the bottom, increase the number.

♦ If the data is too close to the top, decrease the number.

Note: Changing this setting only affects new formats sent to the printer.

Setting Supply Options 4-9

To change the setting, from the Main Menu, select Setup, Supply, then

Positioning. Then, follow these steps.

1. Press  or  until you see

POSITIONING

 Print Pos 

2. Press Enter/Pause. The current setting is displayed, for example:

Enter print pos

[-450/450]: +0

3. Press  or  to change the print position. Pressing  decreases the

value (moves the image down);  increases it (moves the image up).

4. Press Enter/Pause when the number you need appears. Press

Escape/Clear until you see the Main Menu.

4-10 Operator's Handbook

Setting the Supply Position

This function adjusts the machine to print at the vertical 0,0 point on the

supply.

Note: The supply position adjustment should only be made on initial

printer setup. For format adjustments, change the print position.

You may need to adjust the supply in or out to allow

♦ tags and labels to be removed.

♦ die cut labels to be removed easily.

The adjustments are in dots (0.0049 inch).

♦ Increase the number to feed more supply out of the chute.

♦ Decrease the number to feed less supply out of the chute.

This option takes effect on the next label or tag printed. Changing supply

position may also affect print position.

To change the setting, from the Main Menu, select Setup, Supply, then

Positioning. Then, follow these steps.

1. Press  or  until you see

POSITIONING

 Supply Pos 

2. Press Enter/Pause. The current setting is displayed, for example:

Enter supply pos

[-300/300]: +0

3. Press  or  to change the supply position. Pressing  decreases the

value (feeds less supply);  increases it (feeds more supply).

4. Press Enter/Pause when the number you need appears. Press

Escape/Clear until you see the Main Menu.

Setting Supply Options 4-11

Setting the Margin Position

This function adjusts where the format prints horizontally on the supply. The

adjustments are in dots (0.0049 inch), which is the smallest measurement

the printer recognizes.

The width of the print area depends on your supply size. Maximum width is

four inches. When you move the image to the right or left on the supply,

avoid moving the image too close to either edge, because it may not print.

Print too far to the left. Print too far to the right.

♦ If the data is too close to the left side, increase the number.

♦ If the data is too close to the right side, decrease the number.

Note: Changing this setting only affects new formats sent to the printer.

To change the setting, from the Main Menu, select Setup, Supply, then

Positioning. Then, follow these steps.

4. Press  or  until you see

POSITIONING

 Margin Pos 

5. Press Enter/Pause. The current setting is displayed, for example:

Enter margin pos

[-99/99]: +0

6. Press  or  to change the margin position. Pressing  decreases the

value (moves the image toward the left side of the supply);  increases

it (moves the image toward the right side of the supply).

7. Press Enter/Pause when the number you need appears. Press

Escape/Clear until you see the Main Menu.

4-12 Operator's Handbook

Setting the Cut Position

This function adjusts where the tag is cut. The printer adjusts the cut

position according to the black marks on the supply. You may need to adjust

for aperture supplies. Increase to move the cut up; decrease to move the

cut down.

To change the setting, from the Main Menu, select Setup, Supply, then

Positioning. Then, follow these steps.

1. Press  or  until you see

POSITIONING

 Cut Pos 

2. Press Enter/Pause. The current setting is displayed, for example:

Enter knife adj

[-300/300]: +0

3. Press  or  to change the cut position. Pressing  decreases the

value (moves the cut down);  increases it (moves the cut up).

Note: We do not recommend setting a positive cut position while using

extended backfeed. You may cut off the leading edge of the next

tag.

4. Press Enter/Pause when the number you need appears. Press

Escape/Clear until you see the Main Menu.

Setting Supply Options 4-13

Setting the Dispense Position

This function adjusts the stopping point of the label.

To change the setting, from the Main Menu, select Setup, Supply, then

Positioning. Follow these steps.

1. Press  or  until you see

POSITIONING

Dispense Pos 

2. Press Enter/Pause.

DISPENSE POS

[50/200]: +65

3. Press  or  to change the dispense position. Pressing  decreases

the value;  increases it.

4. Press Enter/Pause when the number you need appears. Press

Escape/Clear until you see the Main menu.

4-14 Operator's Handbook

Setting the Backfeed Distance

This is the amount to move the label backwards. The backfeed distance

cannot be greater than the dispense position. If you make the backfeed

distance greater than the dispense position, the dispense position

automatically changes to match the backfeed distance.

The backfeed distance should equal the dispense position. An exception is

when you are tearing labels, instead of peeling. Then, the backfeed distance

must be 30 dots (0.15 inches) less than the dispense position to account for

improper tearing of butt cut supplies. You will have a 30-dot non-print zone

on your supply, but this prevents exposed adhesive under the printhead.

To change the setting, from the Main Menu, select Setup, Supply, then

Positioning. Follow these steps.

1. Press  or  until you see

POSITIONING

 Backfeed Dis

2. Press Enter/Pause.

BACKFEED DIS

[10/200]: +65

3. Press  or  to change the dispense position. Pressing  decreases

the value;  increases it.

4. Press Enter/Pause when the number you need appears.

Press Escape/Clear until you see the Main menu.

Setting Supply Options 4-15

Using Batch Separators

A batch separator is an extra tag printed in between batches with a pinstripe

pattern. If you select "Long" for the separator, a double-length (two tags)

separator prints. For non-indexed supply, the batch separator is always six

inches long. If you have the Monarch® 928™ stacker installed, the batch

separator is 3.66 inches long. The name of the batch is shown on the batch

separator.

Note: Changing this setting only affects new formats sent to the printer.

To change the setting, from the Main Menu, select Setup, then Supply.

Then, follow

these steps.

1. Press  or  until you see

SUPPLY

 Separators 

2. Press Enter/Pause to set the batch separators option. The current

setting is displayed, for example:

SEPARATORS

No 

3. Press  or  to see the other options. After you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main

Menu.

Batch Separator

4-16 Operator's Handbook

Using Skip Index

You can use the skip index mode to skip (or ignore) a sense mark and print

an image over multiple labels, if necessary. For example, if you have 4.0"

long supplies loaded, but your image is 8.0" long, enable skip index mode to

print the 8.0" long image on two labels. The image length is determined by

the format header. See your System Administrator or the optional Packet

Reference Manual for more information. The skip index feature is useful

when you have a single format that contains two labels, such as a shelf

label and a carton label.

Note: When designing the format, make sure text or graphics do not print

in the gap of label rolls.

To change the setting, from the Main menu, select Setup, then Supply.

1. Press  or  until you see

SUPPLY

 Skip Index

2. Press Enter/Pause to set the skip index mode. You will see the current

setting, for example:

SKIP INDEX

No 

3. Press  or  to see the other options. After you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main

Menu.

Setting Supply Options 4-17

Setting the Knife Control

You may notice unevenly cut tags on one end or the other of your supply

(one end may appear longer than the other). Use the knife control

adjustment to balance the cut tag length from tag-to-tag.

You may need to make this adjustment

♦ on initial printer setup.

♦ if you load a different supply type (thickness) from the last ones printed.

♦ when you change the print speed.

♦ when you change to a different tag size from the last ones printed.

To change the setting, from the Main Menu, select Setup, then Supply.

Then, follow these steps.

1. Press  or  until you see

SUPPLY

 Knife Ctrl

2. Press Enter/Pause. The current setting is displayed, for example:

Enter knife ctrl

[-20/20]: +0

3. Press  or  to change the knife control. You may need to experiment

and cut a few test tags to check the tag cut length. Pressing 

decreases the value;  increases it.

Note: Depending on how unevenly the tags are cut, always start with a

small number, such as +- 1 or 2.

4. Press Enter/Pause when the number you need appears.

Press Escape/Clear until you see the Main Menu.

4-18 Operator's Handbook

Setting the Error Action

The recovery action from an error condition is in the Setup, Supply Menu.

You can change how the printer responds to a bad scan. The choices

include normal and overstrike/continue one to five consecutive bad scans.

The overstrike pattern is created to prevent someone from using a bad label.

Selecting overstrike and continue 1x-5x sets the number of times the printer

prints an overstrike pattern on consecutively bad labels before generating an

error. The user must clear the error before operation can continue.

Do not use the overstrike action with

♦ Peel mode

♦ String tag supplies

For more information about the error actions, see the following table.

Error Action

Standard

Peel

Verifier

with Peel

RFID with

Peel

Overstrike/Continue 1-5

Normal (no overstrike)

Yes

Consider this scenario when the error action is set to overstrike/continue 3x:

If the printer errors on the first label, an overstrike pattern is printed, but the

printer attempts to reprint the image up to three times. If the third

consecutive label also generates an error, an overstrike pattern is printed;

however, the printer stops and the error message is displayed. The operator

must resolve the error condition before printing continues.

In the above example, if the third label did NOT generate an error,

♦ the batch image is printed

♦ the consecutive error counter is reset

♦ the printer continues processing the batch.

Setting Supply Options 4-19

Normal (default)

The printer errors and the condition causing

the error is displayed. The error must be

cleared before operation can continue. An

operator must press Escape/Clear to clear the

error and continue printing. No overstrike

pattern is printed.

Overstrike/Continue 1x

Overstrike/Continue 2x

Overstrike/Continue 3x

Overstrike/Continue 4x

Overstrike/Continue 5x

The printer prints an overstrike pattern on one,

two, three, four, or five consecutive labels and

stops printing after the selected number of

overstrike patterns have been printed. An

operator must press Escape/Clear to clear the

error and continue printing. Do not use the

label with the overstrike pattern.

Note: The printer re-calibrates (feeds a blank

label) after a motion or verifier error.

To change the setting, from the Main Menu, select Setup, then Supply. Then

follow these steps.

1. Press  or  until you see

SUPPLY

 Error Action

2. Press Enter/Pause. The current setting is displayed, for example:

ERROR ACTION

 Ostrk/Cont 1x 

3. Press  or  to see the other options. After you display the option you

want, press Enter/Pause.

4. Press Escape/Clear until you see the Main Menu.

Note: Depending on the selected error action, you may or may not see a

label with the overstrike pattern.

4-20 Operator's Handbook

Setting the Print Contrast

The print contrast controls the darkness of the printing on your supply. The

range is -699 to +699 and the default is 0. Having the correct print contrast

setting is important because it affects how well your bar codes scan and how

long your printhead lasts. You can use a verifier to check the bar code print

quality.

Main Menu

Cancel All

Print Mode

Batch Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Supply

Contrast

Defaults

Network

Port

Settings

Flash

Memory

Verifier

RFID

High contrast settings may

♦ require additional printhead cleaning.

♦ create bar code growth, leading to reduced scanning.

CAUTION: Setting the print contrast higher than 399 reduces the printhead

warranty to 100,000 inches and may damage the printhead.

1. From the Main Menu, press  or  until you see

MAIN MENU

 Setup 

2. Press Enter/Pause. You will be at the Setup menu. Press  or  until

you see

SETUP

 Contrast 

3. Press Enter/Pause. The current setting is displayed, for example:

Enter contrast

[-699/+699]: +0

4. Press  or  to change the contrast. Pressing  darkens the print; 

lightens the print.

Setting Supply Options 4-21

Feed/Cut acts as a toggle switch to change the value by 10 or 1.

For example, to make the contrast 50 (from the default of 0), press

Feed/Cut, then press  five times (50).

5. Press Enter/Pause to select either "Yes" or "No" to print a test label and

check the print contrast. Press Enter/Pause.

6. Press Escape/Clear until you see the Main Menu.

We recommend you check the bar code print quality with a bar code verifier.

If you do not have a bar code verifier or scanner, check the bar code

visually. A bar code that is in spec has complete bars, clear spaces, and

small alphanumeric characters look complete. An in spec bar code may not

look as good as one that is too dark, but it has the highest scan rate.

Dark IN SPEC Light

4-22 Operator's Handbook

Enabling the Verifier

The verifier scans and checks the quality of bar codes as they are printed.

The optional verifier must be purchased separately. The verifier scans

parallel bar codes; it cannot scan serial bar codes.

The verifier must be enabled and set up before you can scan bar codes.

For additional set up procedures, refer to your verifier's Operating

Instructions.

To enable the verifier, from the Main Menu, select Setup, then Verifier.

Then follow these steps.

1. Press  or  until you see

VERIFIER

 State

2. Press Enter/Pause. The current setting is displayed, for example:

VERIFIER

Disabled 

3. Press  or  to see the other option. After you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main

Menu.

Setting Communications 5-1

SETTING COMMUNICATIONS

This chapter tells you how to set the serial or parallel

communication values. These values provide the link for normal online

printing.

Main Menu

Cancel All

Print Mode

Batch Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Supply

Contrast

Defaults

Network

Port

Settings

Flash

Memory

Verifier

RFID

Serial

Comm

Parallel

Comm

You need to set your Serial Comm values to match your computer's online

communications. Before entering the communication values, see your

System Administrator.

The serial communication values are listed in the table below.

Option Choices Default

Baud rate 1200/2400/4800/9600/19200/

38400/57600/115200

9600

Word length 7/8 8

Stop bits 1/2 1

Parity None/Odd/Even None

Flow control None/Xon/Xoff/DTR/CTS DTR

Reset No/Yes No

5-2 Operator's Handbook

Setting the Baud Rate

To change the setting, from the Main Menu select Setup, Port Settings, then

Serial Comm. If password protection in enabled, press Feed/Cut three

times, then press Enter/Pause before you see the Setup Menu options.

Then, follow these steps.

1. Press  or  until you see

SERIAL COMM

Baud Rate 

2. Press Enter/Pause. The current setting is displayed, for example:

BAUD RATE

 9600 

Press  or  to display the baud rate you need, then press Enter/Pause.

Press Escape/Clear until you see the Main Menu.

Setting the Word Length

To change the setting, from the Main Menu select Setup, Port Settings, then

Serial Comm. Then, follow these steps.

1. Press  or  until you see

SERIAL COMM

 Word Length 

2. Press Enter/Pause. The current setting is displayed, for example:

WORD LENGTH

 8

3. Press  or  to display the word length you need, then press

Enter/Pause. Press Escape/Clear until you see the Main Menu.

Setting Communications 5-3

Setting the Stop Bits

To change the setting, from the Main Menu select Setup, Port Settings, then

Serial Comm. Then, follow these steps.

1. Press  or  until you see

SERIAL COMM

 Stopbits 

2. Press Enter/Pause. The current setting is displayed, for example:

STOPBITS

1 

3. Press  or  to display the number of stop bits you need, then press

Enter/Pause. Press Escape/Clear until you see the Main Menu.

Setting the Parity

To change the setting, from the Main Menu select Setup, Port Settings, then

Serial Comm. Then, follow these steps.

1. Press  or  until you see

SERIAL COMM

 Parity 

2. Press Enter/Pause. The current setting is displayed, for example:

PARITY

None 

3. Press  or  to display the parity you need, then press Enter/Pause.

Press Escape/Clear until you see the Main Menu.

5-4 Operator's Handbook

Setting the Flow Control

To change the setting, from the Main Menu select Setup, Port Settings, then

Serial Comm. Then, follow these steps.

1. Press  or  until you see

SERIAL COMM

 Flow Control 

2. Press Enter/Pause. The current setting is displayed, for example:

FLOW CONTROL

 DTR 

3. Press  or  to display the flow control you need, then press

Enter/Pause. Press Escape/Clear until you see the Main Menu.

XON is 17; XOFF is 19. Set flow control to DTR for PC computers

(unless you have XON/XOFF software).

Resetting to Default Values

To change the setting, from the Main Menu select Setup, Port Settings, then

Serial Comm. Then, follow these steps.

1. Press  until you see

SERIAL COMM

 Reset

2. Press Enter/Pause.

Are you sure?

No 

Press  or  to make your selection, then press Enter/Pause. If you select

"Yes," the following defaults are restored: 9600 baud, No parity, 8 bit word

length, and 1 stop bit. Press Escape/Clear until you see the Main Menu.

Setting Communications 5-5

Using Parallel Communications

The parallel communications menu allows you to set the values for the active

parallel port. The values are listed in the table below.

Note: Turn the printer off and back on when you change the port or mode

settings.

Option Choices Default

Port External/Internal External

Mode Compatible/IEEE-1284 Compatible (Centronics mode)

Setting the Port

To change the setting, from the Main Menu select Setup, Port Settings, then

Parallel Comm. Then, follow these steps.

1. Press  or  until you see

PARALLEL COMM

Port 

2. Press Enter/Pause.

PORT

External 

3. Use  or  to select either "External" or "Internal." Press Enter/Pause.

The internal port is used for printer options installed inside the printer,

such as the Ethernet communication port. The external port is used to

connect a printer cable or external device directly to the parallel port.

4. Press Escape/Clear until you see the Main Menu.

5-6 Operator's Handbook

Setting the Mode

To change the setting, from the Main Menu select Setup, Port Settings, then

Parallel Comm. Then, follow these steps.

1. Press  or  until you see

PARALLEL COMM

 Mode

2. Press Enter/Pause.

MODE

Compatible 

3. Use  or  to select either "Compatible" or "IEEE1284." Press

Enter/Pause. Use compatible mode for a computer connection to the

printer with a parallel cable. Use IEEE-1284 for bi-directional Ethernet

communications. See Appendix B, "Accessories & Options" for more

information about Ethernet options.

4. Press Escape/Clear until you see the Main Menu.

Setting Defaults 6-1

SETTING DEFAULTS

This chapter explains how to select the monetary sign, secondary

sign, decimal places, slashed zero, power-up mode, prompt set, imaging

errors, ignore configuration packets, disable error retry, and adjust the

image length.

This chapter also explains how to format flash, check the available flash

memory, and pack flash memory.

Cancel

All

Print Mode

Batch

Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Supply

Contrast

Defaults

Network

Port

Settings

Flash

Memory

Verifier

RFID

Monetary

Sign

Secondary

Sign

Decimal

Places

Slashed

Zero

Power-

up Mode

Prompt

Set

Flash

Storage

Image

Error

Ignore

Config

Error

Retry

Adjust

Length

You can set your printer configurations to fit your daily operation, using

either the offline menus or the online configuration option. After an option is

selected in the online configuration or offline Setup Menu, the option is

saved when the printer is turned off.

6-2 Operator's Handbook

The default options are listed in the table below.

Option

Choices

Default

Monetary sign None/USA/UK/Japan/

Germany/France/Spain/

Italy/Sweden/Finland/

Austria/India/Russia/

Korea/Thailand/China/Euro-Dollar

USA

Secondary Sign No/Yes No

Decimal Places 0/1/2/3 2

Slashed Zero No/Yes No

Power-up Mode Online/Offline Online

Prompt Set English/French/German/

Spanish-ES/Japanese/Portuguese/

Italian/Swedish/Spanish 2/

Danish/Dutch/Finnish/Norwegian

English

Numeric Format

Default, Arabic-Indic, Eastern

Arabic

Default

Flash Storage Disabled/Enabled Disabled

No Image Errors Disabled/Enabled Disabled

Ignore Config Disabled/Enabled Disabled

Error Retry Disabled/Enabled Enabled

Adjust Length -30 to 30 0

The monetary sign, secondary sign, and decimal places options are used in

conjunction with option 42. Refer to the optional Packet Reference Manual

for more information.

Note: The settings for Monetary Sign, Secondary Sign, Slashed Zero, and

Decimal Places are applied when a format is downloaded. Changing

the settings does not affect batches already in the printer.

Setting Defaults 6-3

Setting the Monetary Sign

You can also select None if you do not want a monetary sign to print in price

fields. The monetary signs available for 15 countries are shown in the table

below.

Country

Currency

Description

USA $ dollar

UK £ pound

Japan ¥ yen

Germany

deutsche mark

France F franc

Spain P peseta

Italy L. lira

Sweden Kr krona

Finland

markka

Austria

schilling

India Rs rupee

Russia

ruble

Korea

won

Thailand

baht

China ¥ yuan

Euro-Dollar

€

euro-dollar

To change the setting, from the Main Menu, select Setup, then Defaults. If

password protection in enabled, press Feed/Cut three times, then press

Enter/Pause before you see the Setup Menu options. Then, follow these

steps. To exit an option without changing the setting, press Escape/Clear.

1. Press  or  until you see

DEFAULTS

 Monetary Sign 

6-4 Operator's Handbook

2. Press Enter/Pause. The current setting is displayed, for example:

MONETARY SIGN

 USA 

3. Press  or  until you see the country's monetary sign you want.

4. Press Enter/Pause. Press Escape/Clear until you see the Main menu.

Setting the Secondary Sign

If you select USA as the monetary sign, you can print amounts less than

$1.00 either by using a dollar sign and decimal ($0.30) or by using a cent

sign (30¢).

♦ If you set the secondary sign option to No, prices under $1.00 will print

like this: $ .45

♦ If you set the secondary sign option to Yes, prices under $1.00 will print

like this: 45¢

The same option applies to the appropriate secondary sign for monetary

signs other than USA.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see

DEFAULTS

 Secondary Sign 

2. Press Enter/Pause. The current setting is displayed, for example:

SECONDARY SIGN

No 

3. Press  or  until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Setting Defaults 6-5

Setting the Number of Decimal Places

You can set the printer for 0, 1, 2, or 3 places after the decimal in a price

field. In U.S. currency, you might print prices like this: $24.00 (2 decimal

places) or like this: $24 (0 decimal places).

1. Press  or  until you see

DEFAULTS

 Decimal Places 

2. Press Enter/Pause. The current setting is displayed, for example:

DECIMAL PLACES

 2 

3. Press  or  until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Setting the Slashed Zero Appearance

The slashed zero feature lets you select how you want the zero character

printed; either without a slash, 0 or, with a slash, Ø.

Standard or reduced fonts print the slashed zero character (Ø). Bold and

OCR fonts print the standard zero (0) only. The slashed zero selection does

not take effect until the format is sent to the printer again. If you change the

way zero is printed, you must resend your formats.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see

DEFAULTS

 Slashed Zero 

2. Press Enter/Pause. The current setting is displayed, for example:

SLASHED ZERO

No 

6-6 Operator's Handbook

3. Press  or  until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main Menu.

Setting the Power-Up Mode

Power-up mode lets you decide how your printer starts each time you turn it

on. If you want the printer to be ready to start printing when it is turned on,

use the Online power-up mode. If you want the operator to perform some

other task first, use the Offline power-up mode.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see

DEFAULTS

 Powerup Mode 

2. Press Enter/Pause. The current setting is displayed, for example:

POWER UP MODE

Online 

3. Press  or  until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Changing the Prompt Set

Prompt set determines which language displays on the printer's menu. You

can select English, French, German, Spanish-ES, Japanese, Portuguese,

Italian, Swedish, Spanish 2, Danish, Dutch, Finnish, and Norwegian. Some

prompts may remain in English, even if you select a different language.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  until you see

DEFAULTS

 Prompt Set 

Setting Defaults 6-7

2. Press Enter/Pause. The current setting is displayed, for example:

PROMPT SET

English 

3. Press  or  until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Note: This option only affects the displayed prompts. It does not change

what is printed by the printer.

Setting the Numeric Format

Numeric format determines how numeric values appear in your printed data.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see Numeric Format.

DEFAULTS

 Numeric Format 

2. Press Enter/Pause. The current setting is displayed, for example:

NUMERIC FORMAT

 Arabic-Indic 

3. Press  or  until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see Main menu.

Note: This option only affects the prompts; it does not affect what prints.

Examples

Default: 95% cotton

Arabic Numerals with Arabic Characters:

Arabic-Indic:

Eastern-Arabic:

6-8 Operator's Handbook

Using Flash Storage

Flash storage allows packets (with "R" or "N" selectors) to be stored in flash

memory, instead of volatile RAM. Packets stored in flash memory are saved

when the printer is turned off. However, flash memory storage is limited.

Note: You must format flash memory before enabling this option.

Formatting flash memory is only required once during initial printer

setup.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  until you see

DEFAULTS

 Flash Storage

2. Press Enter/Pause. The current setting is displayed, for example:

FLASH STORAGE

Disabled 

3. Press  or  until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Setting Defaults 6-9

Disabling Image Errors

You can disable image error reporting. Image errors occur when there is a

problem producing a complete label. You must press Escape/Clear to clear

an image error.

Image errors include

600

unable to image batch

614

portion of field off label

601

problem during imaging

615

invalid PDF417 bar code data

603

missing batch

618

invalid font size

611

invalid font, bar code or density

620

missing font data

612

missing batch data

621

invalid downloaded font

613

reference point off label

622

not enough font memory

Note: With this option enabled, the format may not print as expected and

no error is reported. For example, bar codes require a non-print

zone and if a bar code is placed too close to the edge of the label,

no error is reported and the bar code may not scan properly.

Error 616 (bar code dot shifting failed) is always reported.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see

DEFAULTS

 No Image Error 

2. Press Enter/Pause. The current setting is displayed, for example:

NO IMAGE ERRORS

Disabled 

3. Press  or  until you see the option you need. Then press

Enter/Pause.

6-10 Operator's Handbook

4. Press Escape/Clear until you see the Main Menu.

Ignoring Configuration Packets

You can ignore all online configuration packets. If the printer receives data

from a host system or software package that includes online configuration

packets with the format, those online configuration packets can be ignored.

Ignoring these packets is useful when you cannot change your host’s data or

when you want the printer to operate as specified through the printer’s menu.

Note: We recommend changing your host’s data stream, but if that is not

possible, enable this option.

Use caution if ignoring online configuration packets, because the

printer may need the configuration for proper operation.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see

DEFAULTS

 Ignore Config 

2. Press Enter/Pause. The current setting is displayed, for example:

IGNORE CONFIG

Disabled 

3. Press  or  until you see the option you want. Then press

Enter/Pause.

4. Press Escape/Clear until you see the Main Menu.

Setting Defaults 6-11

Using Error Retry Mode

You can set the printer to enable or disable error retries. The default is

enabled, which means the printer tries to reprint the label where the error

occurred and then continues printing the remainder of the batch. Depending

on your environment, you may not want jobs reprinted.

♦ Select “enable error retry” to reprint the batch (job) that was in process

when the error occurred.

♦ Select "disable error retry" to cancel the batch where a supply error

occurs while the batch. For example, an error occurs on label 5 with a

batch quantity of 25, the batch is canceled and the remaining 20 labels

are not printed. The host must know which batch was canceled and

resend it.

Note: We only recommend disabling error retry when sending batches of

one or with RFID supplies. Use caution disabling error retry

because batches are deleted and, therefore, may be incomplete.

The host must resend the canceled batch.

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see

DEFAULTS

 Error Retry 

2. Press Enter/Pause. You see

ERROR RETRY

 Enabled

3. Press  or  until you see the option you want. Then, press

Enter/Pause.

4. Press Escape/Clear until you see the Main menu.

6-12 Operator's Handbook

Adjusting the Image Length

Using this setting requires continuous (non-indexed) supply. The printer

ignores this setting (does not error) when using other supply types.

This setting increases or decreases the image length based on the

percentage entered. Values are in tenths of a percent.

Note: If a print image is defined close to the label’s edge and adjust image

length is set to a negative value, the printed image may not be

complete. Some of the image may be lost. Verify your printed

image is complete.

Examples

Format A is 10.0 inches long (as defined in the format header).

Image Length is +20

Format A prints 10.20 inches long.

Format B is 6 inches long (as defined in the format header).

Image Length is -30

Format B prints 5.82 inches long.

Note: Refer to the Packet Reference Manual for more information about

defining the format header.

Setting Defaults 6-13

To change the setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see

DEFAULTS

 Adjust Length

2. Press Enter/Pause. You see

ADJUST LENGTH

[-30/30]: +0

3. Press  or  to adjust the image’s length. Pressing  decreases the

setting, which reduces the image length by the entered percentage.

Pressing  increases the setting, which increases the image length by

the entered percentage.

Note: Press the left function button to change the amount (by 1 or 10).

4. Press Enter/Pause when the number you need appears. Press

Escape/Clear until you see the Main menu.

6-14 Operator's Handbook

Using Flash Memory

The flash memory options are listed in the table below.

Option Choices Default

Format Flash No/Yes No

Unused Flash NA NA

Pack Flash No/Yes No

Formatting Flash Memory

Before storing packets in flash memory, downloading a script, or if the

printer's firmware is updated, you must format the flash memory.

Formatting flash memory is only required once during initial printer

setup.

Note: When you format flash memory, the script and any downloaded

TrueType® fonts saved in the printer's flash memory are deleted and

must be resent to the printer.

To format flash memory, from the Main Menu, select Setup. Then, follow

these steps.

1. Press  or  until you see

SETUP

 Flash Memory 

2. Press Enter/Pause.

FLASH MEMORY

Format Flash 

3. Press Enter/Pause.

Are you sure?

No 

4. Press  to display "Yes" and press Enter/Pause.

Setting Defaults 6-15

CREATING FLASH

FILE SYSTEM 1

The printer's flash memory is cleared and reformatted. This process may

take several minutes. The printer reboots automatically after formatting

flash memory. You need to resend any fonts you want to use to flash

memory again. You return to the "Print Mode Ready" menu.

Checking Available Flash Memory

If you receive errors when downloading a script or other packets, make sure

you have enough flash memory available.

Note: When you format flash memory, the script and any downloaded

TrueType fonts saved in the printer's flash memory are deleted and

must be resent to the printer.

To check available flash memory, from the Main Menu, select Setup. Then,

follow these steps.

1. Press  or  until you see

SETUP

 Flash Memory 

2. Press Enter/Pause.

3. Press  or  until you see

FLASH MEMORY

 Unused Flash 

4. Press Enter/Pause. You see the number (in bytes) of available flash

memory.

Unused Flash

 1006216_

5. Press Escape/Clear until you see the Main menu.

6-16 Operator's Handbook

Packing Flash Memory

Packing flash memory permanently removes any deleted files from memory.

Periodically select this option to "clean up" the printer's memory. Any

deleted files are removed from memory when you pack flash.

To pack flash memory, from the Main Menu, select Setup. Then, follow

these steps.

1. Press  or  until you see

SETUP

 Flash Memory 

2. Press Enter/Pause. Press  or  until you see

FLASH MEMORY

 Pack Flash

3. Press Enter/Pause.

Are you sure?

No 

4. Press  to display "Yes" and press Enter/Pause.

All the deleted files in flash memory are permanently erased.

5. Press Escape/Clear until you see the Main menu.

Setting Defaults 6-17

Memory Guidelines

Use these basic guidelines when storing files in your printer's memory.

♦ Your printer may have volatile RAM (packets deleted when the printer is

turned off), non-volatile RAM (packets saved when the printer is turned

off), and flash memory (packets saved when the printer is turned off).

Each printer has a different limit of available memory.

♦ Before you save any packets in flash memory, you must format flash

memory first. See "Formatting Flash Memory" for more information.

♦ Formats, graphics, and check digits can be saved in flash (but they are

also duplicated in RAM). Any packets saved in flash cannot exceed the

memory available in RAM.

♦ Fonts are stored differently in flash. For example, the 9825 printer has

very limited flash font memory and one TrueType font may exceed that

limit. If you print TrueType or double-byte Asian fonts, use a 9855 or

9860 printer with the extended memory option.

♦ There is not a 1-to-1 ratio between the memory in your printer and the

memory in your PC. For example, a file that is 5K in Windows may

require 15-20K to store in your printer.

♦ When using graphics, use the lowest-resolution graphic possible. If your

printer uses a 203 dpi printhead, the graphic's resolution should be 150

to 200 dpi. In fact, 96 dpi may work. Try to create the smallest file size

possible.

♦ Use temporary storage for graphics that are only used once or twice.

However, if you have a logo that is used on multiple formats, save the

graphic in flash. Once again, try to create the smallest file size possible

for your graphic.

♦ Each line in a packet requires the same amount of memory. The smaller

the format, the less memory required to save it.

6-18 Operator's Handbook

Setting Batch Options

You can select Batch Options to change, which prompts appear during Batch

Entry mode and set default values for those prompts. Customizing which

prompts appear during batch entry can reduce the time it takes to enter data

for a format. If the optional knife is not installed, you can prevent those

prompts from appearing during batch entry mode. If you set a new default

value for an option, that value is used even if the prompt is not displayed. If

you do not change a default value for an option, the system default is used if

the prompt is not displayed.

Note: Setting batch options requires the optional keypad, which must be

purchased separately.

Refer to your keyboard's Operating Instructions for more information.

Setting Up the Network Printer

Your System Administrator should refer to the MonarchNet2



Operating

Instructions (available on our Web site) for more information about your

network printer.

Setting Up the RFID Printer

To set up your RFID printer, refer to the Packet Reference Manual or

Application Notes (available on our Web site). To load supplies or perform

care and maintenance, refer to the RFID Operator’s Handbook.

Using Scripts 7-1

USING SCRIPTS

This chapter explains how to load, enable, and delete scripts. You

can also enable status polling and immediate commands.

Using the Scripts menu requires custom software. It allows you to print data

streams written for other printers.

Note: Ignore these menus if you do not use Scripts.

Main Menu

Cancel All

Print Mode

Batch Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Load

Script

Enable

Script

Info

Delete

Script

Status

Polling

Immed

Commands

Your System Administrator may limit access to this menu to prevent supply,

network, script, or communication settings from being changed. If password

protection is turned on, you see

Enter Password

_ _ _ _ _ _

when you try to access the scripts menu. Get the password from your

System Administrator to continue.

7-2 Operator's Handbook

Initial Script Startup Procedures

Before you can start using a script, check the following items:

♦ Check to see if a script is already loaded in the printer. See "Viewing

Script Information" to continue.

♦ Format flash memory, if needed. See "Formatting Flash Memory" in

Chapter 6 for more information.

♦ Download a script to the printer, if needed. See "Downloading a Script"

to continue.

Viewing Script Information

1. To see if your printer has a script loaded from the Main menu, press

 or  until you see

MAIN MENU

 Scripts 

2. Press Enter/Pause. If password protection in enabled, press Feed/Cut2

three times, then press Enter/Pause before you see the Scripts Menu

options.

3. Press2  or until you see

SCRIPTS

 Script Info 

4. Press Enter/Pause. What you see depends on the script. If a script is

not loaded, you see "No script loaded." If a script is loaded, you see the

script name and version number, for example,

MYSTORE

Version 1.0

If a script is already loaded, see "Enabling a Script," to continue. If

you need to download a script, see "Formatting Flash Memory" in

Chapter 6.

Using Scripts 7-3

Downloading a Script

Follow these instructions to download a script from the MS DOS prompt. Set

the communication parameters using the MODE command. Then, prepare

the printer to accept a script.

1. From the printer's Script Menu, press  or  until you see

SCRIPTS

Load Script 

2. Press Enter/Pause.

Script Load

Ready

Note: Only one script can be loaded in the printer at a time.

When downloading a script, if you receive an error:

♦ Check the available flash memory. See "Checking Available Flash

Memory" in Chapter 6 for more information.

♦ Format flash memory. See "Formatting Flash Memory" in Chapter 6 for

more information.

After downloading a script, if the script does not appear to be loaded, try

formatting flash memory and download the script again.

7-4 Operator's Handbook

Enabling a Script

The script must be enabled before you can use it.

To enable or disable a script:

1. From the Script Menu, press  or  until you see

SCRIPTS

 Enable Script 

2. Press Enter/Pause.

Enable Script?

 Yes

3. Use  or  to select either "Yes" or "No" and press Enter/Pause.

Selecting "Yes" starts the script. Selecting "No" stops the script. If you

select "Yes," when you turn off the printer and turn it back on, the script

automatically starts.

Once the script is enabled, you will see

Print Mode

S Ready

The "S" in the lower left-hand corner of the screen indicates the

printer has a script loaded and enabled (the script is running).

Using Scripts 7-5

Deleting a Script

You can delete a script from the printer's memory.

To delete a script:

1. From the Script Menu, press  or  until you see

SCRIPTS

 Delete Script 

2. Press Enter/Pause.

Are you sure?

 Yes

3. Use  or  to select either "Yes" or "No" and press Enter/Pause.

Selecting "Yes" deletes the current script.

Note: The flash memory used by the script is not available for other scripts

or fonts until the flash memory is reformatted. However, when you

format flash memory, you must resend the script and any

downloaded fonts to the printer.

4. Press Escape/Clear until you see the Main Menu.

7-6 Operator's Handbook

Enabling Status Polling

Status polling allows you to obtain information about the readiness of the

printer and the current (or last received) print job. Your System

Administrator can enable status polling while the printer is running in Script

mode. To enable status polling:

1. From the Script Menu, press  or  until you see

SCRIPTS

Status Polling 

2. Press Enter/Pause.

Enable Polling

No 

3. Use  or  to select either "Yes" or "No" and press Enter/Pause.

The default is "No."

Using Scripts 7-7

Using Immediate Commands

Your System Administrator can use immediate commands to reset the printer

or cancel and repeat batches. Immediate commands are turned on or off

through an MPCL packet. Your System Administration should refer to the

Packet Reference Manual (available on our Web site) for more information

about immediate commands and control characters.

Use this option to set whether the ADK script processes or ignores an

immediate command control character.

To enable the ADK script to process immediate commands:

1. From the Script Menu, press  or  until you see

SCRIPTS

 Immed Commands

2. Press Enter/Pause.

Enable Immed?

 Yes

3. Use  or  to select either "Yes" or "No" and press Enter/Pause. The

default is "No."

Selecting "Yes" allows the immediate command control character to

be processed by the printer and performs the requested immediate

command.

Selecting "No" prevents the script and printer from processing the

immediate command control character. Instead, the immediate

command control character and immediate command are treated as

data.

4. Press Escape/Clear until you see the Main Menu.

7-8 Operator's Handbook

Printing 8-1

PRINTING

This chapter explains how to

♦ use on-demand mode printing.

♦ print an error label.

♦ print, pause, restart, cancel, and repeat a batch.

You can send format, batch, and graphic data to the printer from a host.

When the printer receives the data, batches begin printing automatically.

The optional Packet Reference Manual tells how to create, store, and

download the data necessary to print batches. You can also use the

Monarch® MPCL™ Toolbox utilities to create and download packets.

Main Menu

Cancel All

Print Mode

Batch Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Print Mode

Ready

Printing

Before you print, make sure the printer is connected and ready to receive

data.

1. Turn on the printer. Your printer is ready to receive and print batches

when you see "PRINT MODE Ready."

2. Download a format and a batch. Refer to the optional Packet Reference

Manual for information on downloading print jobs.

3. The printer prints a strip of labels.

4. Remove the printed labels.

8-2 Operator's Handbook

Note: If the printer will be unused for extended periods of time, we

recommend leaving the printhead unlatched.

An optional keyboard is also available to enter offline batch data. The

keyboard must be purchased separately. If there are offline batches in the

print queue, the offline batches print after the downloaded batches have

printed.

On-Demand Mode Printing

When this printer is operating in the on-demand mode, the next label prints

when the previous label is removed from the printer or when Feed/Cut is

pressed. The display shows "Printing X of Y" until all the labels in the batch

are printed.

If you have purchased the optional peel module, you must use on-demand

printing with peel mode. If you are using peel mode, remove the excess

backing paper by pulling up across the saw-toothed tear edge. Make sure

the backing paper tears at the edge. Hold the leading edge of peeled labels

when printing on stock longer than six inches. The minimum feed length for

peel mode is 1.5 inches. You must use non-perforated supplies for peel

mode. The maximum speed for peel mode is 8.0 ips.

Note: We recommend using 0.5-inch gap supplies in peel mode when

backfeed is disabled.

Printing an Error Label

If the printer displays a data error (errors

0-499), press Feed to print an error label

and continue printing. See your System

Administrator about the error label.

Printing 8-3

Pausing a Batch

You can pause printing by pressing Enter/Pause. You may want to interrupt

a batch to make adjustments for:

♦ Loading a different roll of supply or a ribbon. See Chapter 2, "Loading

Supplies" or Chapter 3, "Loading Ribbon" for more information.

♦ Adjusting the supply position or contrast using the Setup menu. See

Chapter 4, "Setting Supply Options" for more information.

When you press Enter/Pause you will see

PAUSE MENU

 Print Mode 

You can press Enter/Pause to resume printing or press  or  to display

the Pause Menu options.

The following chart shows the Pause Menu options.

Pause Menu

Cancel

Batch

Cancel

All

Mode

Restart

Batch

Restarting a Batch

You can reprint a paused batch from the beginning (using the original

quantity).

1. When you press Enter/Pause, you will see

PAUSE MENU

 Print Mode 

2. Press  or  until you see

PAUSE MENU

 Restart Batch 

3. Press Enter/Pause. The batch starts printing from the beginning.

8-4 Operator's Handbook

Canceling a Paused Batch

You can cancel a paused batch, delete a format, graphic, or font in memory,

or all the batches waiting to print.

Note: Before any format, graphic, or font in memory can be deleted, you

must cancel all batches.

Pause Menu

Cancel

Batch

Cancel

All

Mode

Restart

Batch

Cancel

Batch

Cancel

Format

Cancel

Graphic

Cancel

Font

You can cancel a batch by pressing Escape/Clear while the batch is

printing, or you can use the Pause menu to cancel a batch.

1. Press Enter/Pause to interrupt printing.

PAUSE MENU

 Print Mode 

♦ If you want to cancel only the paused batch, skip step 3.

♦ If you want to cancel all the batches, skip step 2.

2. To cancel only the paused batch, press  or  until you see

PAUSE MENU

Cancel Batch 

Then press Enter/Pause. The batch is deleted and the printer prints

any remaining batches.

Printing 8-5

3. To cancel all the batches (including the paused batch), press  or 

until you see

PAUSE MENU

 Cancel All 

and press Enter/Pause.

Cancel Batches?

No 

4. You can

♦ exit without canceling any batches. Press Escape/Clear or

press  to display No and then press Enter/Pause. The printer

returns to the Pause menu. Press  or  to select another function

from the Pause Menu, or to return to Print Mode and print all the

batches.

♦ cancel all batches in the print queue. Press  to display Yes, then

press Enter/Pause.

Cancel Format?

No 

Press  or  then press Enter/Pause.

If password protection is enabled, you are prompted to enter a

password before the formats, graphics, and fonts are deleted. Press

Feed/Cut three times and then press Enter/Pause.

All formats are deleted. If you enter the wrong password, you return

to the Main menu. For more information about password protection,

see "Using Password Protection" in Chapter 10. If password

protection is disabled, you will see

Cancel Graphic?

No 

Press  or  then press Enter/Pause.

Cancel Font?

No 

8-6 Operator's Handbook

Press , then press Enter/Pause. You return to the Pause menu. If

you select "Yes," these prompts delete ALL formats, graphics, and/or

fonts in the printer.

5. Press  or  to select another function from the Pause menu, or to

return to Print mode.

Repeating a Batch

Before you start printing a new batch, you can reprint the last batch. The

batch can be either the last one you printed completely or one that you

canceled after starting to print.

1. From the Main Menu, press  or  until you see

MAIN MENU

 Repeat Batch 

2. Press Enter/Pause.

Printing

xxxx of xxxx

The number increments until the entire batch has printed. When it is

finished, you will see

PRINT MODE

Ready

Offline Printing

Offline printing requires the optional keyboard, which must be purchased

separately. Refer to your keyboard's Operating Instructions for more

information about offline printing and batch entry.

Printing 8-7

Special Printing Considerations

Keep in mind the following special printing considerations.

Maximum

Print Speed

Printing Method Printhead

Density

Knife Peel Mode

2.5/4.0/6.0

ips (inches

per second)

Thermal Direct

Thermal Transfer

203/300 dpi

dots per inch

Supported Supported

8.0 ips Thermal Direct

Thermal Transfer

203/300 dpi Not

Supported

10.0 ips Thermal

Direct/Thermal

Transfer

203 dpi only Not

Supported

Not Supported

12.0* ips Thermal

Direct/Thermal

Transfer

203 dpi only Not

Supported

Not Supported

*12.0 ips is the high speed option, which must be purchased separately.

♦ The minimum label feed length is 0.75 inches (19 mm) using 8.0 ips or

higher.

♦ 94x5 emulation is not supported using 300 dpi.

♦ The maximum supply and image length with the optional 300 dpi

printhead is 12.0 inches (305 mm).

♦ You may need to clean the printhead and platen roller more frequently

when printing at high speeds. See Chapter 9, "Care & Maintenance," for

more information.

8-8 Operator's Handbook

Printing TrueType® Fonts

TrueType® fonts are available on this printer. TrueType fonts are scalable

and the characters print smoothly, without the jagged edges you see on

bitmap fonts. When downloading a TrueType font, you download the entire

font. You cannot specify a subset (particular characters or point size) of the

font.

Note: These font files may be very large and image slower than bitmap

fonts. The size of the font file, in bytes, is the minimum amount of

memory you must have available for fonts in the printer's memory.

Your System Administrator may need to reconfigure the printer's memory to

use downloaded TrueType fonts. Refer to the optional Packet Reference

Manual (available on our Web site) to learn how to reconfigure the printer's

memory. After reconfiguring memory, resend the font, format, and batch

packets.

This printer can accept a TrueType font file that has been converted to Hex

or Run-Length encoding using the version of Font Utility. Font Utility is

available on our Web site (www.monarch.averydennison.com

). Font Utility is

a part of the Monarch MPCL Toolbox Utilities. You can also use a wide

variety of Code Pages with International (Turkish, Latin, Spanish, etc.)

characters. Using TrueType fonts allows you a greater range of fonts for

your formats. TrueType fonts are designed to be regionally specific;

therefore, all Code Pages may not be supported in a given font. Check with

your System Administrator if you need to use TrueType fonts.

Licensing Your Fonts

We provide the Font Utility to help you create and download international

code pages/characters. However, it is your responsibility to license the fonts

you purchase and download to your printer. Contact your font supplier for

licensing information.

Additional fonts that are compatible with this printer can be purchased from:

The Electronic Font Foundry; 11 Silwood Road; Ascot; SL5 OPY; England

(0)1344 875 201

www.eff.co.uk

Care & Maintenance 9-1

CARE & MAINTENANCE

This chapter tells you how to

♦ clear label jams and clean the printer.

♦ replace a printhead.

CAUTION: Do not use sharp objects to clean the printhead or touch the

printhead with your fingers. This may damage the printer and

require a service charge.

Clearing Label Jams

When you are printing and a jam occurs, the Fault light on the printer's front

panel blinks. To clear the jam:

1. Turn off the printer and open the cover and printhead assembly.

2. If necessary, remove the label roll and ribbon.

3. Remove the jammed labels and reload the label roll.

4. Close the printhead assembly and turn on the printer.

5. Press Feed/Cut to position the supply under the printhead.

Cleaning

The rate and frequency at which you print determines how often you must

clean the printer.

Note: You must clean the printhead as described below to maintain

printhead life.

9-2 Operator's Handbook

You may need to clean the printhead, sensor, and platen roller:

♦ if there is any adhesive build-up in the supply path.

♦ after printing approximately 3 rolls of thermal

transfer/thermal direct supplies or

after each ribbon.

♦ daily if your printer is in an excessively dirty,

hot, or humid environment.

♦ when you see voids or streaking in the print

as shown.

When you are using higher speeds (with 203 or

300 dpi), and/or increased print contrast, we

recommend cleaning the printhead after each

ribbon with isopropyl alcohol. If you still notice

build-up on the printhead or black streaks on

your supply, order a printhead CLEAN-STRIP.

1. Turn off the printer and open the cover and printhead assembly.

2. Remove the label roll and ribbon (when cleaning the printhead).

3. Press down on the exit cover tabs to open the exit cover on the front of

the printer.

Voids

Streaks

Exit Cover

Care & Maintenance 9-3

4. Clean the platen roller when you see significant adhesive build-up or a

label is wrapped around the platen roller. Use a dry, soft-bristle brush,

such as a toothbrush, to clean the standard (black) platen roller. If the

brush does not remove all the adhesive

♦ Use isopropyl alcohol ONLY on the standard (black) platen roller.

Moisten a cotton swab with isopropyl alcohol and run the cotton swab

across the platen roller. Turn the platen roller with your finger to make

sure the platen roller is clean all the way around.

After cleaning, feed several inches of supply through without printing to

remove any remaining isopropyl alcohol.

5. Moisten a cotton swab with isopropyl alcohol. Rub the cotton swab

across the peel bar and remove any build-up.

6. Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab

across the printhead and remove any build-up. You may need to use a

printhead CLEAN-STRIP if the printhead is extremely dirty or you see

streaks on the supply.

Printhead

9-4 Operator's Handbook

7. Rub the cotton swab across the supply sensor and die cut sensor and

remove any build-up.

8. Clean the build-up in the supply path.

9. Let the printer dry before you reload supplies.

10. Close the exit cover by pushing firmly on it. Both latches will click into

place.

11. Close the cover and printhead assembly.

12. Turn on the printer.

13. Press Feed/Cut to position the supply under the printhead. Resend your

format, batch, and check digit packets.

Die Cut Sensor

Supply Sensor

Care & Maintenance 9-5

Replacing the Printhead

You may have to replace the printhead if it is damaged or worn-out. For

example, you may see 616 (bad dot or dots) or 768 (printhead failure) error

codes. See Appendix B, "Accessories & Options" for the printhead part

number.

CAUTION: The printhead is sensitive to static electricity, which can

damage the printhead or reduce its life. Ground yourself by

touching some metal, such as the printer's metal base, before

touching the printhead. Clean the printhead to remove any salt

or oil left from handling prior to operation.

To replace the printhead:

1. Turn off the printer.

2. Open the cover.

3. Unlock the printhead by turning the retaining latch.

4. Press forward and down on the two latches on top of the printhead

assembly as shown. The printhead drops down.

5. Lift the printhead assembly using the printhead tab and push back until

the printhead assembly clicks into place.

9-6 Operator's Handbook

6. Carefully unplug the cable from the printhead as shown. The printhead

is sensitive to static electricity, which can damage the printhead or

reduce its life. Ground yourself by touching some metal, such as the

printer's metal base, before touching the printhead.

7. Carefully plug the cable into the new printhead.

8. Align the new printhead with the tabs.

9. Snap the printhead into place.

Do not

touch here

Care & Maintenance 9-7

Note: Make sure the printhead cable does not touch the ribbon roll.

10. Clean the new printhead with a cotton swab dipped in isopropyl alcohol

to remove any salt or oil left from handling.

11. Let the printhead dry and reload your supplies.

12. Close the printhead assembly and the cover. Turn on the printer.

13. Press Feed/Cut to position the supply under the printhead.

9-8 Operator's Handbook

Diagnostics & Troubleshooting 10-1

DIAGNOSTICS &

TROUBLESHOOTING

This chapter explains how to perform simple diagnostic functions such as

checking the software version, the supply quality, printing test labels, and

using password protection. It also contains basic troubleshooting

information.

Main Menu

Cancel All

Print Mode

Batch Entry

Repeat

Batch

Options

Setup

Scripts

Diagnostics

Version

User

Diag

Service

Diag

Supply

Quality

Test

Label

Password

Factory Set Password

You need a password to access diagnostic functions. Press Feed/Cut three

times and then press Enter/Pause.

Checking the Software Version

1. From the Diagnostics Menu, press  or  until you see

DIAGNOSTICS

Version 

2. Press Enter/Pause. You will see

Model M9855

V 1.0

Line one lists the printer model number (M9855) and line two gives the

version of software in the printer.

10-2 Operator's Handbook

Printing a Test Label

1. From the Diagnostics Menu, press  or  until you see

DIAGNOSTICS

 User Diag 

2. Press Enter/Pause and  until you see

USER DIAG

 Test Label

3. Press Enter/Pause. The following test labels print.

The first label shows the printer's configuration by packet (A-G). The second

label shows the model number, software version, stock count, voltage, print

contrast, printhead resistance, number of bad dots, and installed options.

The test label also shows an inch count for the high energy ribbon. This

information will help Technical Support diagnose the problem. Refer to the

optional Packet Reference Manual for more information about the test label.

You can also print a test label by pressing  and  at the same time. Hold

for one second and release. If test labels do not print, call Technical

Support.

Diagnostics & Troubleshooting 10-3

Checking Supply Quality

The printer continuously stores data from the most recent 16 supplies printed

to check the reflectivity of the sensor marks on the supply. Before you

check your supply quality, print a batch of supplies or test labels.

1. From the Diagnostics menu, press  or  until you see

DIAGNOSTICS

 User Diag 

2. Press Enter/Pause. You will be at the User Diagnostics menu.

Press  or  until you see

USER DIAG

Supply Quality 

3. Press Enter/Pause. If you have not printed any labels, the message "No

data! Press Enter" appears. You will also see the "No data! Press

Enter" message if you are using continuous (non-indexed) supplies.

If you have printed labels since turning on the printer, you will see

Len Min Max OK

 1568 034 124 Y 

The Len listing is the length of the loaded supply in dots.

The Max listing should always be greater than the Min listing. The

OK listing tells whether the sense mark on the supply passed a

detection test. Press  or  to see the other readings.

10-4 Operator's Handbook

Using Password Protection

The password protection feature prevents formats, graphics or fonts from

accidentally being deleted from the printer's memory. It also limits access to

the Setup and Scripts menus.

Enabling the Password (System Administrators only)

A System Administrator can enable the password that must be entered

before formats, graphics or fonts can be deleted.

1. From the Main Menu, press  or  until you see

MAIN MENU

 Diagnostics

2. Press Enter/Pause. You will see

Enter Password

_ _ _ _ _ _

3. Enter the password: press Feed/Cut three times and then press

Enter/Pause.

If you enter the wrong password, you return to the Main Menu.

4. From the Diagnostics Menu, press  or  until you see

DIAGNOSTICS

 User Diag

5. Press Enter/Pause. Then, press  or  until you see

USER DIAG

 Password

6. Press Enter/Pause. You will see

Enable Password?

 No

The default for password protection is "No," so you will always see

"No" even if passwords are enabled.

Diagnostics & Troubleshooting 10-5

7. If you do not want the user to enter a password before they can delete

formats, graphics, fonts, or access to the Setup and Scripts menus,

press Enter/Pause. You return to the User Diagnostics Menu.

Press  to display "Yes" and press Enter/Pause. The password

protection is enabled for formats, graphics, fonts, and access to the

Setup and Scripts menus. You return to the User Diagnostics Menu.

8. Press Escape/Clear twice to exit to the Main Menu.

Note: When password protection is enabled, a password is not required to

clear batches, but it is needed to clear formats, graphics, and fonts.

Service Diagnostics

The Service Diagnostics menu can only be accessed by a Service

Representative, because it requires a separate password. If you need to call

Technical Support, print a test label first.

10-6 Operator's Handbook

Troubleshooting

This section helps you correct some problems that may occur.

Problem Action

Error message appears

during startup.

Turn off the printer. Wait fifteen seconds and then

turn on the printer. Call Technical Support if the error

message reappears.

Does not print. Check supply.

Check ribbon.

Send a corrected format and batch packet.

Does not feed. Set wide/narrow knobs correctly.

Partially printed data. Clean the printhead.

Send a corrected format packet.

Printing shadows or

smears.

Clean the printhead.

Change supply.

Check ribbon.

Light printing. Change supply.

Adjust the print contrast.

Check wide/narrow knobs.

Check ribbon.

Heavy printing. Clean the printhead.

Change supply.

Adjust the print contrast.

Check wide/narrow knobs.

Check ribbon.

Voids in printing. Clean the printhead.

Change supply type.

Check ribbon.

Serial bar codes do not

print.

Leave printhead unlatched when not in use.

Use a print speed of 2.5 IPS.

Adjust the print contrast.

Diagnostics & Troubleshooting 10-7

Problem Action

Backing paper is wrapped

around platen or peel

roller.

Carefully remove the backing paper. Make sure the

backing paper tears at the saw-toothed tear edge

when using backfeed and peel mode.

Blank labels print or 750

series errors.

Clean supply sensors.

When downloading a script,

the printer errors.

Check the available flash memory. Format flash

memory or clear NVRAM.

After downloading a script,

the script does not appear

to be loaded.

Try formatting flash memory, then download the script

again.

If you cannot fix a problem, call Technical Support.

Error Messages

You may receive the following types of error messages:

♦ Data Errors

♦ Communication Errors

Some errors numbered 400-438 and 500-574 are internal software errors.

Errors numbered 900-999 are hard printer failures. If you cannot clear an

error, turn off the printer, wait several seconds and then turn on the printer.

For a complete list of errors, refer to the optional Packet Reference Manual

available on our Web site. Call Technical Support if you need additional

assistance.

10-8 Operator's Handbook

Common Errors

Errors 001 to 405 and 429 to 435 are data errors. This type of error

indicates that incorrect data was sent to the printer, and the printer is

ignoring it. Your System Administrator should correct the packet and send it

back to the printer.

Error Description/Action

002

Name must be 1 to 8 characters (excluding non-printable control

characters) inside quotes.

005 Supply width is invalid.

018

Code page selection defined in the field must be 0 (Internal), 1

(ANSI), 100 (Macintosh), 101 (Wingdings), 102 (UNICODE), 103

(BIG5 for UNICODE), 104 (GB2312 for UNICODE), 105 (SJIS for

UNICODE), 106 (GB2312), 107 (BIG5), 437 (DOS Page 437),

850 (DOS Page 850), 852 (Latin 2), 855 (Russian), 857

(Turkish), 860 (Portuguese), 1250 (Latin 2), 1251 (Cyrillic), 1252

(Latin 1), 1253 (Greek), 1254 (Turkish), 1255 (Hebrew), 1256

(Arabic), 1257 (Baltic), or 1258 (Vietnamese).

025 Data length is too long.

101 Format referenced by batch not in memory.

400

Invalid character following {.

403 Field separator was not found.

409 Printer memory is full. Delete unnecessary formats or graphics

from memory.

410 Parity mismatch.

411 Framing error (baud rate mismatch).

412 Flow control mismatch.

413 Online receive buffer is full. Check for a flow control problem.

Diagnostics & Troubleshooting 10-9

611 Font, bar code, or density in the batch does not fit the format.

612 The data in this line of the batch is either missing or does not

match the format.

613 Reference point off supply.

614 Portion of field off supply or there may be an invalid character in

the packet.

703 The printer sensed a calibration of different-sized black marks.

Make sure the correct supply type is loaded.

704 Printer has not sensed a supply mark within the specified

number of inches or is out of supplies. Check the supply

tracking, supply marks, black mark sensor position, and supply

roll for binding. Press Escape/Clear and try to continue

printing. Change supply.

750 Printhead is overheated. Turn off the printer.

751 Printer did not sense a black mark when expected. For errors

751-753, check the supply tracking, supply marks, black mark

sensor position, and supply roll for binding. Press

Escape/Clear and try to continue printing. Change supply.

752 Printer sensed a mark in the wrong place.

753 Printer sensed a mark that is too long.

754 Check for a ribbon jam or remove any slack in the ribbon by

turning the take-up reel clockwise. Load a new ribbon.

755 Printhead is open. Close the printhead.

756 Load supplies.

10-10 Operator's Handbook

757 Load supplies (supply length mismatch), because the calibrated

supply length differs by plus or minus .25 inches from the

format. Press Feed/Cut.

758 Either the supply is not seen or the on-demand sensor is

broken. Check for a label jam, clear the supply path, or reload

supplies. This error may occur if you remove a label too quickly

in the on-demand mode.

762 Low Voltage. For DC-powered printers, recharge the external

battery. For AC-powered printers, check the power inlet where

the printer is connected. The acceptable voltage range is

between 90-132 V

RMS

and 180-264 V

RMS

. If more or less power is

received, unpredictable results may occur.

763

Waiting to dispense label. Press Feed/Cut.

764 Verifier scan error (bad scan) on label when using normal (no

overstrike) mode. Press Escape/Clear to clear the error and

continue printing. The printer recalibrates (feeds a blank label)

after this error.

765 The printhead has less than 8 bad dots. The printer can shift

bar code fields to avoid bad dots. You may need to press

Escape/Clear to continue printing. Print a test label to confirm

the number of bad dots.

768 Printhead has more than 8 bad dots within the format area or is

not connected. Connect the printhead.

772 Verifier scan error (bad scan) on label or multiple labels in a row

when using overstrike and continue mode. The verifier detected

three or more bad scans in a row. Press Escape/Clear to clear

the error and continue printing. The printer recalibrates (feeds a

blank label) after this error.

773 Verifier failure. The verifier is enabled, but not connected. Make

sure the I/O cable and/or serial cable is connected to the

verifier. Refer to your verifier's Operating Instructions for more

information.

791 The printer has an error pending. Turn off the printer. Wait 15

seconds (until the power light is completely dim) and turn it back

on. Resend the packets.

Specifcations A-1

SPECIFCATIONS

Printer

Height: 12.5 inches (318 mm)

Width: 12 inches (305 mm)

Depth: 13 inches (330 mm)

with the optional 13.0" (330 mm) x 12.5" (318 mm) x 17.3" (439 mm)

metal cover

(H x W x D)

Weight: 21 lb. (9.5 kg)

Weight w/metal 29 lb. (13.2 kg)

cover:

Shipping Weight: 25 lb. (11.4 kg)

Shipping Weight 34 lb. (15.5 kg)

w/metal cover:

Power Source: 90-132V

with autoselect 50/60Hz

180-264V

with autoselect 50/60Hz

Operating Limits: For Thermal Transfer (ribbon) 40° to 95°F

(4° to 35°C)

For Thermal Direct 40° to 104°F

(4º to 40°C)

Storage: 15°F to 120°F (-9°C to 49°C)

Humidity: 5% to 90% non-condensing

Printhead: Thermal at 4 inches (102 mm) wide

203 dpi (8.0 dots per mm) OR

300 dpi (11.8 dots per mm) This option must be

purchased separately.

A-2 Operator's Handbook

Printing Method: Thermal Transfer (ribbon) or Thermal Direct

Print Speed: 2.5 ips (64 mm) default for all serial bar codes, 4.0 ips

(102 mm), 6.0 ips (152 mm) default for parallel bar

codes, 8.0 ips (203 mm), and 10.0 ips (254 mm). 12.0

ips (305 mm) printing is an option that must be

purchased separately.

See Chapter 8, "Printing" for special considerations

when printing at speeds greater than 6.0 ips.

Maximum Print 4.0 inches x 16.0 inches (102 mm x 406 mm)

Area: with 203 dpi

4.0 inches x 13.0 inches (102 mm x 330 mm)

with 300 dpi

Tag Cut Dimensions

Use these specifications for the 926™ Knife.

Widths: 0.75 inches to 4.0 inches (19 mm to 102 mm)

Lengths: 1.2 inches to 16.0 inches (30 mm to 406 mm)

Note: The maximum cut tag length using the

stacker is 3.66 inches (93 mm).

Thickness: 7 mils to 10 mils

Cut Angle: 5 degrees (plus or minus) from 90 degrees with

respect to the edge.

Batch Separator: 3.66 inches (93 mm)

Specifcations A-3

Supplies

For high temperature or high humidity environments, contact us for supply

recommendations. Continuous (non-indexed) supply does not have

perforations or black marks and must be used in continuous mode. We

recommend using continuous supply with a tear bar or the optional knife. If

you purchased the optional knife, you cannot use the tear bar. Aperture

supplies are tags or labels with holes (or openings) in them. The supply is

sensed using the holes. The holes can be only on the edge or in the center

of the supply.

Supply Types: Thermal Transfer or Direct

Supply Widths: 0.75 inches (19 mm) minimum

4.25 inches (108 mm) maximum

Supply Lengths: 0.32 inch (8 mm) minimum

0.75 inch (19 mm) minimum for tags

1.2 inches (30 mm) minimum for cutting tags

17.5 inches (445 mm) maximum

Total Thickness: 7to 12 mils

7 to 10 mils with the optional knife

Center Aperture Edge Aperture

A-4 Operator's Handbook

String Tag Supplies

Widths: 0.90 inches (23 mm) minimum

2.0 inches (51 mm) maximum

Lengths: 0.78 inch (20 mm) minimum

1.78 inches (45 mm) maximum

Thickness: 5.5 to 16 mils

String Loop Length: 1.5 inches (38 mm) maximum

String Orientation: Facing operator

Wind Direction: Face out

Max. Roll Diameter: 9.375 inches (238 mm)

Supply Core: 3.0 inches (76 mm) or 4.0 inches (102 mm)

4.0 inches is recommended.

Specifcations A-5

Ribbon Specification

Do not leave ribbon in sunlight, high temperatures or humidity.

Ribbon Type: Standard or High Energy

Ribbon Widths Use with Max. supply width

1.5 inches (38 mm) 1.3 inches (33 mm)

1.8 inches (46 mm) 1.5 inches (38 mm)

2.3 inches (58 mm)

standard or high energy

2.0 inches (51 mm)

3.3 inches (84 mm) 3.0 inches (76 mm)

4.3 inches (110 mm)

standard or high energy

4.0 inches (102 mm)

Ribbon Length: 23,600 inches (600 meters)

About Ribbons

The width of the ribbon must be greater than the supply width. Since some

supplies are more abrasive to printheads than others, using a ribbon wider

than your supply helps protect the printhead. Replacement printheads are

expensive.

A-6 Operator's Handbook

Cable Pinouts

The following tables show the connector pins for a 9-pin to 25-pin (119806)

cable or a 25-pin to 25-pin cable (126826).

9-Pin (F) To 25-Pin (M)

CD 1 20 DTR

RD 2 2 TD

TD 3 3 RD

DTR 4 8 CD

SGND 5 7 SGND

DSR 6 6 DSR

RTS 7 4 RTS

CTS 8 5 CTS

N/C 9 1 Shield Drain Wire

25-Pin (F)

25-Pin (M)

FG 1 1 FS

TD 2 2 TD

RD 3 3 RD

RTS 4 4 RTS

CTS 5 5 CTS

DSR 6 6 DSR

SG 7 7 SG

CD 8 8 CD

N/C 20 20 DTR

Accessories & Options B-1

ACCESSORIES & OPTIONS

Accessories

♦ 926™ Knife

♦ 927™ Catch Tray

♦ 928™ Stacker

♦ 935™ Rewind

♦ 938™ Verifier (Can not be used with 926 Knife)

♦ 939™ Keyboard or 939i™ Keyboard

♦ 945™ Unwinder

♦ Replacement Printhead Kits:

12678301 203 dpi

12678401 300 dpi

♦ High Energy Supplies (TUFFMARK®)

♦ Ribbon Take-Up Core (11796120, 30, or 40; available in 2", 3", or 4"

widths)

♦ Monarch® MPCL™ Toolbox (utilities to configure the printer, download

fonts, and design formats) available on our Web site.

♦ Printhead CLEAN-STRIP (120350)

♦ Printhead Cleaning Pen (114226)

♦ Cables: 9-pin to 25-pin (119806), 25-pin to 25-pin (126826)

Note: You can use either the optional knife or peel mode, but not both.

B-2 Operator's Handbook

Packaging Materials

Use the following part numbers to order the appropriate packaging materials

should you need to ship the printer to a different location.

Plastic Cover

Printers

Description and Qty. Metal Cover

Printers

Description and Qty.

00065501 Carton (1) 00066101 Carton (1)

00065502 Corrugated Pad (1) 00066102 Foam Pad Set (1)

00065503 Corrugated Pad (1) 00066105 Corrugated Pad (1)

00065507 Foam Pad Set (1)

Factory-Installed Options

♦ 7411™ Print Server for 802.11b wireless networks (also supports wired

Ethernet printing).

♦ 300 dpi printhead (12678401)

♦ Peel mode with on-demand sensor

♦ Tear Bar

♦ Metal Cover

♦ Knife-ready (order Knife separately)

Accessories & Options B-3

Ethernet Information

We offer internal and external Ethernet connectivity solutions. These

solutions make it easy to set up, manage, and monitor a printer linked to an

Ethernet connection. The print server provides multiprotocol capabilities for

users with Windows® 95/98/2000 or Windows NT®, TCP/IP, and NetWare®.

Software is available on our Web site to configure the print server. It can

also be configured using HP Jet Admin™ or HP Web JetAdmin™ software.

Configuration information prints automatically if the Ethernet print server

senses a hardware error. To print configuration information on demand,

press the Test button on the side of the external Ethernet print server unit or

use the configuration utility provided for your network operating system. The

configuration label prints in MPCL format.

Note: The configuration label is best displayed using 4" wide by 6" long

labels. If the label is too small, some information may print outside

the label edges.

RF Information

We offer the 7411 Print Server that communicates with printers on an

802.11b wireless network. You can use the print server in ad-hoc (peer-to-

peer) or infrastructure (access point) wireless mode. In addition, the

wireless print server includes a unique dual-mode built-in wired Ethernet

connection. You can switch between wired and wireless mode without any

loss of data.

B-4 Operator's Handbook

Menu Structure C-1

MENU STRUCTURE

Press Escape/Clear to see the Main Menu. Use  or  to scroll through options. Press Enter/Pause when you see the menu option you need.

C-2 Operator's Handbook

Glossary G-1

GLOSSARY

The following terms will help you use this manual.

continuous mode Mode in which the printer prints all the labels in the

batch without stopping.

download (send) Transmission of data from the host to your printer.

format Supply layout or design, which the System

Administrator downloads as a format packet to your

printer.

host Any mainframe, minicomputer, data collect terminal,

or personal computer sending data to the printer.

LCD Display on the printer used to indicate printer

conditions and problems.

leader Wrap around a new roll of ribbon with printing on it.

on-demand mode Mode in which the printer stops after each label to

allow you to remove it.

print job (batch) Actual data printed on a label or tag. The host may

download the print job together with the format, or as

a separate packet. The print job is also called a

"batch."

online Direct communication between a computer and the

printer.

Supply Sensor Senses whether supply is loaded or needs to be

loaded in the printer. Located in the supply path.

Supplies Labels used for printing.

System Person responsible for creating and downloading

Administrator packets.

G-2 Operator's Handbook

Index 1

INDEX

about fonts ........................ 8-8

accessories ....................... B-1

adjusting

backfeed distance ......... 4-14

cut position ................... 4-12

dispense position .......... 4-13

margin position.............. 4-11

print position .................. 4-8

supply position .............. 4-10

supply width .................. 2-12

backfeed ........................... 4-7

batch

repeating ....................... 8-6

restarting ....................... 8-3

baud rate

options .......................... 5-2

baud rate .......................... 5-1

cancel

paused batch ................. 8-4

checking

print .............................. 10-2

software ........................ 10-1

cleaning printer ................. 9-1

clearing jams ..................... 9-1

common

errors ........................... 10-8

communication

errors ........................... 10-7

communication parameters

baud rate ....................... 5-1

parity ............................. 5-1

start (XON) character ..... 5-1

stop (XOFF) character .... 5-1

stop bits ......................... 5-1

word length ..................... 5-1

communications

parallel ........................... 5-5

contrast

setting .......................... 4-20

currency ............................ 6-3

cut

position ........................ 4-12

default

port settings ............. 5-1, 5-5

values ..................... 5-1, 5-5

dispense

position ........................ 4-13

distance

backfeed ....................... 4-14

documentation

ordering .......................... 1-4

emulating 9445................... 1-4

error label

printing ........................... 8-2

errors

common ........................ 10-8

communication .............. 10-7

summary ....................... 10-7

Ethernet ............................ B-3

exiting an option ................. 1-8

flash

memory .......................... 6-8

flow control

options ........................... 5-4

function

selecting ......................... 1-7

2 Operator's Handbook

high energy ribbon ............. 3-4

IEEE-1284 ......................... 5-5

information

printing .......................... 8-7

RF ................................. B-3

Information

Ethernet ......................... B-3

jams

clearing ......................... 9-1

label

specifications ................. A-3

labels

adjusting for width ......... 2-12

clearing jams.................. 9-1

test ............................... 10-2

ribbon ............................ 3-2

maintenance

cleaning printer .............. 9-1

margin

adjusting ....................... 4-11

memory

flash .............................. 6-8

mode

offline ............................ 8-6

monetary sign

defining ......................... 6-3

offline mode ...................... 8-6

on-demand printing ............ 8-2

option

selecting ........................ 1-7

options

baud rate ........................ 5-2

flow control ..................... 5-4

parity .............................. 5-3

options ............................. B-1

parallel .............................. 5-5

communications .............. 5-5

parallel communication ....... 5-6

parity

options ........................... 5-3

parity ................................. 5-1

passwords

setting .......................... 10-1

paused batch

cancel ............................ 8-4

port settings ................ 5-1, 5-5

adjusting position ............ 4-8

offline mode .................... 8-6

setting contrast ............. 4-20

print speed ......................... 4-5

printer

9445 emulation ............... 1-4

buttons ........................... 1-6

checking status ............... 1-6

cleaning .......................... 9-1

defaults4-5, 4-7, 4-16, 6-3, 6-8

establishing communication1-5

features .......................... 1-1

lights .............................. 1-6

operating specifications .. A-1

physical specifications .... A-1

unpacking ....................... 1-3

printer accessories ............ B-1

printer options ................... B-2

printhead replacement ........ 9-5

printing

on-demand...................... 8-2

printing

error label ....................... 8-2

printing

considerations ................ 8-7

printing

Index 3

information ..................... 8-7

printing

True Type fonts .............. 8-8

radio frequency ................. 0-3

ribbon

high energy .................... 3-4

loading .......................... 3-2

specifications ................. A-5

supply options ................ 4-4

selecting a function............ 1-7

separators

supply options ............... 4-15

setting

communication parameters5-1

contrast ........................ 4-20

print contrast ................. 4-20

skip

index ............................ 4-16

software ........................... 10-1

specifications

operating ....................... A-1

physical ......................... A-1

ribbon ............................ A-5

string tag ....................... A-4

supplies ......................... A-3

start (XON) character ......... 5-1

stop (XOFF) character ....... 5-1

stop bits ............................ 5-1

string tag

specifications ................. A-4

string tags

supply ........................... 2-10

supply

adjusting position .......... 4-10

adjusting print options .... 4-8

options ........... 4-3, 4-6, 4-16

position ......................... 4-10

print options4-10, 4-12, 4-13, 4-14

string tags ..................... 2-10

supply options

ribbon ............................ 4-4

separators .................... 4-15

tag specifications .............. A-3

tear bar .............................. 2-9

tear edge ........................... 2-8

test .................................. 10-2

troubleshooting ................ 10-6

True Type fonts

printing ........................... 8-8

values

communication ......... 5-1, 5-5

default ..................... 5-1, 5-5

version ............................ 10-1

word length

options ........................... 5-2

word length ........................ 5-1

4 Operator's Handbook

28028

Avery Dennison

170 Monarch Lane

Miamisburg, OH 45342

1-800-543-6650 (In the U.S.A.)

1-800-387-4740 (In Canada)