Presented by: Doug Van Slyke
SCADA Specialist
SCADA
The Heart of an Energy Management System
What is SCADA/EMS?
SCADA: Supervisory Control and Data Acquisition
Retrieves data and alarms from remote sites
Enables control of devices or machines at remote sites
EMS: Energy Management System
Uses SCADA data for real-time decision making
Uses SCADA data in advanced applications for real-
time analysis
Archives data for future analysis
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What did we do before SCADA?
Rare sites had data acquisition systems (DAS)
Typically only analog data and slow update times
Some critical sites were manned 24/7
Generators - Substations - Pumping Stations
Some sites were checked on a periodic basis
Manned during the day or checked daily on key sites
Monthly/weekly checks on lower priority stations
Some sites were visited on request
Switching of voltage control devices
Switching of devices to isolate equipment
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What has made SCADA affordable?
Communications
Technology advancements
Cost of communications
Bandwidth availability
Information Technology
Use of common operating systems
Switched networks
Off the shelf hardware (no longer proprietary)
Processing power
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Processors - Then and Now
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1980’s
Today
Why do we need SCADA?
Reduce requirement for 24/7 on-site manpower
Closer monitoring of system conditions
Quick response to outages, leaks, equipment issues
Proactive actions to maintain system stability
Reduce equipment damage
Early detection of equipment failures
Notification of a problem (gassing) can save big $$’s
Field techs better informed of failure cause
Have the right equipment and parts on the truck
Have the appropriate manpower on site
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How does SCADA differ from a DCS?
DCS is typically within a closed environment
Chemical Plant
Power Plants and Boiler Controls
Water Management Systems
Communications is direct to the end device
Proprietary protocols
Standard protocols (Modbus)
Built in automation logic
Automatically operates devices based on pre-defined
conditions
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Typical SCADA Communication Path
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What are the key field components?
End Devices
- IED’s (Meters-Relays) -Transducers -DCS
RTU PLC DCS
Collect data from IED’s and transducers
Interface to communication system
May have a built in SOE recorder with remote access
Local HMI
Allows monitoring and control locally
Communications Interface
Connects RTU, PLC or DCS to communications network
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What are the key components of SCADA?
Front End Processor
Communications protocol interface
Point mapping to RTU or PLC
Sequence of Events (SOE) recording
SCADA Database
Mapping to FEP or Communications Server
Data Types: Analog, Status, Setpoint, Accumulator
Controls: Setpoint, Binary, Pulse
Data Type Configurations:
Status: Normal/Abnormal States
Analog: Violation limits, Rate of Change (ROC) limits
Setpoint: Min/Max limit
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Key components of SCADA (cont)
SCADA Data Type Examples
Status
Breaker, valve, switch, relay, gate, door, alarm, level limit,
remedial action scheme, generator, fire, etc.
Analog
Power flow, product flow, temperature, pressure,
voltage, distance to fault, transformer tap position, etc.
Setpoint
Generator output, set voltage, DC convertor output,
stacking order,
Accumulator
Energy metering, product metering
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Key components of SCADA (cont)
SCADA Control Examples
Breakers, Switches, Relays, Valves, Pumps, Protection
Schemes, Flow Gates
Transformers: Auto/Manual - Tap Raise/Lower
Independent/Parallel
Turbines: Start/Stop, Emergency Shutdown, Generator
Exciter Raise/Lower, Gas On/Off
DC Convertor: On/Off, Power Direction, Power Flow,
AC Voltage
Static VAR Compensators: Voltage Setpoint, VAR
Setpoint
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What do we do with this data and
functionality?
Monitor system and equipment health
Voltage monitoring
Equipment loading
Equipment status (oil level, temperature, fault type)
Site security and video feedback
Maintain system security and stability
Instantaneous switching of multiple load devices
Sequential switching of devices
Remedial Action Scheme (RAS) status
Protection Scheme status
Switching of voltage control devices
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What do we do with this data and
functionality? (cont)
Start/Stop machines
Turbines/Generators
Motors/Pumps
Monitor asset maintenance requirements
Isolated generator hours of operation
Device operations versus scheduled maintenance
Pass data to advanced applications
System stability and contingency analysis
State estimation
Trending
Disturbance monitoring and playback
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What do we do with this data and
functionality? (cont)
Pass data to advanced applications (cont)
Distribution Management System
Outage Management System (OMS)
Fault Detection, Isolation and Restoration (FDIR)
Workforce Management System (WFMS)
Data historian (PI, Oracle, Sybase etc.)
Outage or fault analysis
PMU data not provided via SCADA
Operator training simulator
Exchange data with other entities (ISO)
Pass data to backup or regional control centers
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System Criticality
A SCADA system is often deemed critical
Outage time is unacceptable (.9999 availability)
All servers are redundant with dual power supply
All network devices are redundant
All firewalls are redundant
There is no single point of failure internally
North American ISO’s abide by NERC CIPS
Electrical utilities in Alberta abide by AESO CIPS
Driven by 9/11 and 2003 Northeast Blackout
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A typical EMS hardware configuration
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Break Time
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I need a donut!!!!!
SCADA/EMS System Procurement
There are not many SCADA vendors out there
The number you get to choose from depends on your
system requirements
SCADA vendors have different market focuses
Some are strictly oil, gas and water
Some are strictly electrical utility
Some will claim they do all of the above
Some target large systems requiring customization
Some target small systems requiring minimal change
Some have specific applications they promote
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SCADA/EMS System Procurement
Ensure you pick an appropriate project team
Include the designers, maintainers, data users and
MOST IMPORTANTLY the end users
You don’t need a cast of thousands
Clearly define your SCADA needs
Have vendors come on site to present their systems
Invite multiple vendors as all systems have different
functionalities
Ensure that what they show you isn’t vapour ware
Develop functional spec from your needs and what
vendors presented
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SCADA/EMS System Procurement
Clearly define your SCADA needs (cont)
Do we require a test and development environment
Do we require an off site backup system
Do we need a training simulator
What type of redundancy do we really need
What are our cyber security requirements
Seek an external consultant to help define your needs
Have vendors demo their cyber security features
Do they use encryption between third party software
How do they establish an ESP and DMZ
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SCADA/EMS System Procurement
Have vendors provide you with a customer list
List should include:
New customers with a recently installed system
Long term customers who have experienced upgrades
Customers with needs similar to yours
Spend the $$’s to go to customer sites for a visit
Be sure to interview designers, maintainers, end users
Ask what the upgrade experience was for each group
Ask what they like/dislike about the system
Ask about cutover process from old to new
Would they buy this system again
Are they happy with the vendor support/training
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SCADA/EMS System Procurement
Have vendors provide a detailed training plan
Does it include training for designers, maintainers and
end users
Ensure that it is hands on training
What are their training options (on-site, online, vendor
site)
What additional training does your staff need
Are the maintainers well versed in the OS
Are there any hardware training requirements
Ensure your contract has clear milestones
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SCADA/EMS System Procurement
Licensing
Ensure your system is sized appropriately at purchase
You don’t want to increase your system size right after
installation and pay increased licensing costs
Increased sizing is often cheaper at purchase
You don’t want to pay for a system size you don’t need
How are the system/databases/applications licensed
Some vendors charge extra for point additions
Some charge extra for adding additional stations
Some charge extra for increasing the size of a database
What are the licensing costs for adding another GUI
Does a licensing change require any system down time
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SCADA/EMS System Procurement
Maintenance Contracts
Find out the details of the maintenance contract
Are multiple types of maintenance contracts offered
Is it limited by the number of problems reported
Does it include the cost of release and version upgrades
How often are new releases and versions available
Does vendor test and certify OS patches
Does patch testing meet the local regulatory rules
Does the vendor provide 24/7 support
What is the cost of a maintenance contract
Does the cost increase if database sizing is increased
Include a multi-year maintenance contract if possible
Are there triggers that will cause the cost to increase
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SCADA/EMS System Procurement
System Upgrades
How often are system upgrades available
How does the vendor manage version control
How does the vendor track customizations
How are system upgrades completed
Are vendor staff required on site to do the upgrade
How long does a typical upgrade take
(days/weeks/months)
How much down time is required during an upgrade
Can applications be upgraded without a system upgrade
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SCADA/EMS System Procurement
System Cutover Plan
Have the vendor provide a detailed cutover plan if you
have an existing system
Plan should include a detailed back out plan
Ideally have the two systems run in parallel
Have the new system run in a monitor mode
Can validate data on the new versus old
Have new and old consoles side by side if possible
Users feel more comfortable if they see the new one
working and can get some hands on experience
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SCADA/EMS System Procurement
Customized System versus Shrink Wrapped
Customized system pros and cons
Pro: You should get exactly what you want
Pro: System is customized to your needs
Con: Upgrades can be challenging (months vs days)
Con: Higher cost for initial purchase
Con: Higher maintenance contract costs
Con: Your system may be the only one with a bug
Con: Proprietary hardware (avoid if possible)
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SCADA/EMS System Procurement
Customized System versus Shrink Wrapped (cont)
Shrink Wrapped pros and cons
Pro: Initial cost is lower than customized
Pro: Upgrades are usually less painful
Pro: Maintenance contract costs are typically lower
Pro: Someone else’s enhancement is in your upgrade
Pro: If you have a bug so does everyone else
Con: May not get all the functionality that you want
Con: May have to do some of your own customization
Con: Proprietary hardware (avoid if possible)
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SCADA/EMS System Procurement
Additional considerations
Confirm that vendor is not using third party software
Third party software problem leads to finger pointing
Problem resolution may not be given a priority by third
party
Mitigate this by adding protection into your contract
Be cautious where vendor is using VMware
Avoid doing your own customizations
Customer is responsible for customized software during
upgrades
Vendor system changes may impact your customization
What about your HVAC, UPS and power supply
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Questions Anyone?
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