SHA SAMPLE
RESUMES
EVENTS SAMPLE RESUME
FIRST LAST
[email protected] | 617-555-1234
www.linkedin.com/reginawprince
EDUCATION
Boston University, Boston MA Graduation Date: May 2023
School of Hospitality Administration | Concentration in Hospitality Event Management
Bachelor of Science in Hospitality Administration, GPA 3.7
Dean’s List – 5 Semesters
Relevant Coursework: Meetings and Conventions; Special Event Planning; Hospitality Sales Management;
Private Club Management
BU London Internship Program, London, UK Fall 2020
Completed coursework and internship with Event Management focus
EXPERIENCE
Boston University Events and Conferences, Boston, MA Spring 2022
Event Intern
• Ensured all event locations were set and prepared in accordance with client expectations
• Assisted with event set-up and breakdown
• Verified and oversaw delivery of all food and beverage orders, AV equipment, and other requests
• Updated and organized client database to improve efficiency
• Responded to client inquiries by phone and email promptly and professionally
Longwood Events, Brookline, MA Fall 2021
Special Event Coordinator
• Met with clients and provided information on venues and vendors
• Collaborated on event concepts with clients and Event Director
• Contacted outside vendors for orders and to update existing files
• Conducted on-site troubleshooting to ensure a positive client experience
• Worked as server, busser and buffet attendant as needed at events
• Supported Event Director with all aspects of event planning, execution, and follow-up
Hotel London, London, UK Fall 2020
Food and Beverage Intern
• Set up events with banquet teams and managers
• Served food and drink at events ranging from small parties to 500 person conferences
• Set tables and ensured all necessary supplies were available
EXTRACURRICULAR
National Society for Minorities in Hospitality, Volunteer Event Coordinator 2021 - present
• Assisted with planning and execution of Boston area and BU Chapter events
BU Intramural Tennis Team, Captain 2021 - present
SKILLS Microsoft Office; Outlook; Publisher; Adobe Photoshop; Professional Experience with Facebook,
Twitter, and Instagram. Fluent in Spanish, Intermediate Italian
INTERESTS Baking, Sustainability in Hospitality, British History and Culture
F&B SAMPLE RESUME
FIRST LAST
1234 Commonwealth Avenue, Boston, MA 02115
975-341-5555 [email protected]
www.linkedin/in/juandiaz
EDUCATION
Boston University School of Hospitality Administration, Boston MA Graduation Date May 2024
B.S. in Hospitality Administration GPA 3.6
University of Arizona, Tempe, AZ Attended 2019-2020
Completed first-year studies GPA 3.4
EXPERIENCE
Eastern Standard Kitchen and Drinks, Boston, MA Summer 2022
Host
• Welcomed guests upon arrival and seated them in a friendly, professional, and efficient manner
• Answered inquiries from incoming callers; made and confirmed reservations
• Set up tables for reservations and special requests
• Input to-go orders in the computer system
• Handled a variety of tasks during hours of operation including bussing tables, and running food and drinks to
ensure the smooth operation of the restaurant during peak hours
• Supervised, trained and delegated tasks to a team of 10 servers
Catering on the Charles, Boston, MA Summer 2021
Waitstaff
• Acted as closing manager in manager’s absence
• Set up and broke down all events, bussed tables, checked coats and assisted with clean-ups
• Set up buffets and place settings
• Attended to guests at events ranging from small gatherings to large social events of up to 500 people
• Took orders and passed hors d’oeuvres and cocktails
• Organized and executed special events from start to finish
• Multitasked to provide outstanding experience for guests and resolved any issues
Bertucci's, Tempe, AZ Summer 2020
Server
• Provided professional and friendly service in a fast-paced family style restaurant
EXTRACURRICULAR
National Association of Catering and Events – Treasurer for BU Chapter 2020-present
Alpha Epsilon Phi Sorority, Member of Community Service Committee 2020-present
SKILLS
Computer: Aloha, Open Table, Reserve Interactive, Microsoft Word, Excel, PowerPoint
Language: Fluent in Spanish; Proficient in American Sign Language
Other: Licensed Bartender, Arizona School of Bartending (Lic. # AZ3472B), Certified Food Handler; Serve Safe & Certified
Alcohol Server
HOTEL OPERATIONS SAMPLE RESUME
FIRST LAST
(617) 555-0011 ksmithers@bu.edu
EDUCATION
Boston University, Boston MA Graduation Expected May 2024
School of Hospitality Administration
Bachelor of Science in Hospitality Administration; Minor in Marketing
GPA 3.61 | Dean’s List 4/6 Semesters
EXPERIENCE
Boston Park Plaza Hotel, Boston MA May - August 2022
Rotational Intern – 10 Week Program
Front Desk:
• Handled guest registrations and departures, as well as room assignments and guest requests
• Processed guest charges into the accounting system
• Assisted with leisure and business reservations
Housekeeping:
• Cleaned 20 rooms daily and engaged in guest room inspections
Sales Office:
• Assisted sales team with research on existing and prospective clients to boost sales and expand base
• Prepared site visit itineraries and information packets to enhance client visits and increase their
awareness of available catering services
• Updated sales contracts to streamline operations and improve accuracy
The Westin Copley Place, Boston, MA May – August 2021
Front Desk Intern
• Welcomed guests and provided efficient check-in and check-out service
• Assisted guests with payment verification, check cashing and safety deposit boxes
• Answered calls from inside and outside the hotel; solved problems to increase guest satisfaction
• Took Room Service orders and dispatched prompt delivery service for all requests to reduce wait time
• Gained proficiency in Galaxy and Lightspeed hotel PMS systems to manage reservation details
EXTRACURRICULAR ACTIVITIES
President, BU Chapter, American Hotel and Lodging Association (AHLA) Fall 2022-present
Secretary, BU Marketing Club and Accounts Team Fall 2021-present
Member, Hospitality Sales and Marketing Association International (HSMAI) Fall 2020-present
SKILLS & INTERESTS
Languages: Fluent in Spanish; Intermediate French
Computer: Microsoft Office, Opera, Galaxy, Lightspeed, Photoshop
Interests: Extensive travel throughout Europe and Asia
REAL ESTATE SAMPLE RESUME
FIRST LAST
Name@bu.ed | 617-555-5555
EDUCATION
Boston University School of Hospitality Administration, Boston, MA May 2023
Bachelor of Science, Concentration in Real Estate Development
Honors: Dean’s List 5/8 semesters
Relevant Coursework: Hospitality Asset Management; Fundamentals of a Hotel Real Estate Deal; Hospitality Market
Feasibility and Valuation, Finance for the Hospitality Industry
ACADEMIC PROJECT
Hospitality Market Feasibility and Valuation (SHA HF314) Fall 2022
• Elected to lead team of 5 classmates
• Researched and analyzed data for mixed-use hotel and condominium development
• Determined best use, estimated market rents and concluded to credible market values
• Presented findings to Vice President of MMM Hospitality Group
EXPERIENCE
Pyramid Hotel Group, Boston, MA Summer 2022
Real Estate Analyst Intern
• Assist in producing investment underwriting models examining opportunities in all hotel and resort
property types
• Prepare detailed market due diligence and research, including supply/demand fundamentals, economic
trends, and comparable sales
• Participate in Request for Proposals (RFPS) regarding new projects including management,
development, and re-development opportunities
• Support Due Diligence and Transitions for acquisition, management, and consulting projects
• Perform other ad-hoc research projects as assigned
W Hotel Boston, MA Summer 2021
Revenue Management Intern
• Performed daily, weekly, and monthly production and pick-up reporting
• Conducted market analysis and research, competitive benchmarking, and distribution audits
• Assisted with rate loading through channel management system
EXTRACURRICULAR ACTIVITIES
President, Delta Xi Phi Fraternity August 2022 -- present
Board Member, Residence Hall Council August 2022 –present
SKILLS
Microsoft Office, Advanced Excel (Modeling and VBA), PowerPoint, Front Page and Works
Intermediate Spanish – Competed 4 semesters at BU
SALES & MARKETING SAMPLE RESUME
FIRST M. LAST
smlee@bu.edu | 617-234-5678 | www.linkedin.com/in/sarahmlee/
EDUCATION
Boston University School of Hospitality Administration, Boston MA May 2023
Bachelor of Science in Hospitality Administration, GPA 3.5
Concentration: Hospitality Marketing
Coursework: Marketing Principles, Branding & Marketing, Digital Marketing, Strategic Marketing
EXPERIENCE
Marketing Intern, The Liberty Hotel, Boston, MA Summer 2022
• Created marketing plan for Hotel Spa using data analysis and consumer online survey responses
• Presented plan to management team at annual hotel conference
• Constructed Microsoft Excel spreadsheets for marketing, sales and tracking projects
Sales & Marketing Intern, InterContinental Sydney, Sydney, Australia October – November 2021
• Supported business development and meetings & events teams
• Generated rooming lists for clients Refreshed newly renovated Cafe Opera restaurant’s online images
• Corresponded with domestic F&B sites & global TPI’s
Sales Intern, W Hotel New York – Downtown, New York, NY May – August
2021
• Provided clerical assistance to the Sales team
• Compiled downtown New York off site spaces document
• Refreshed Starwood NYC Metro Market studio rooms diagrams and updated Delphi
• Marketing/Cafe Intern, Restaurant Associates at Harvard Law School, Cambridge, MA Summer 2020
• Participated in overseeing all back of the house and front of the house café operations
• Created marketing promotions and specials for lunch and dinner dining
• Used Compass Group Excel My Signage to develop café media content
Housekeeping Intern, The Westin New York at Times Square, New York, NY Summer 2019
• Collaborated in preparing housekeeping payroll (PM shift credits, Leave Work Early, checkbook summaries)
• Prepared the daily staffing and daily fact sheets, updated daily housekeeping information board
• Printed and reviewed housekeeping reports from Galaxy System
• Checked and punched in room statuses on all 45 floors for AM and PM shifts
EXTRACURRICULAR ACTIVITIES
Social/Community Service Committee Chair, National Society of Minorities in Hospitality
Marketing Coordinator, School of Hospitality Administration Government
SKILLS
Conversational Spanish
Microsoft Office, Galaxy System, Micros Systems, Opera System
REVENUE MANAGEMENT SAMPLE RESUME
FIRST LAST
928 Commonwealth Avenue Boston, MA 02115 617-328-5555 imaresume@gmail.com
EDUCATION
Boston University School of Hospitality Administration May 2024
B.S. in Hospitality Administration
Boston University Questrom School of Business May 2024
B.B.A. in Finance
BU in Paris Study Abroad Program Spring 2022
EXPERIENCE
Hilton Back Bay, Boston, MA Summer 2022
Revenue Management Intern
• Assisted revenue manager in developing and implementing sales and pricing strategies
• Measured and analyzed booking trends, pick-ups, no-shows, and sources of business
• Generated daily and weekly reports identifying areas of opportunity for improving revenue
• Worked with all departments to achieve optimum profitability
• Established and maintained meaningful external and internal relationships
Hotel de Paris, Paris, France Spring 2022
Front Desk/Reservations Agent Intern
• Processed guest reservations, handled payments and checked for financial accuracy
• Welcomed guests and handled check-in and check-out process
• Maintained a professional demeanor
• Solved issues and answered questions
• Improved language skills through daily communication with French hotel staff and guests
EXTRACURRICULARS
Peer Mentor Program Coordinator at BU School of Hospitality August 2021-present
Eta Sigma Delta - International Hospitality Management Honor Society August 2021-present
Hospitality Sales and Marketing Association International (HSMAI) August 2021-present
SKILLS AND INTERESTS
• Proficient in Microsoft Office, OPERA System
• Intermediate French - completed 4 BU language classes and immersive semester abroad in Paris; continuing
training after BU graduation through French Language Institute (FLI) online coursework
• Enthusiastic Francophile
