U.S. Department of Justice
Federal Bureau of Investigation
Office for Victim Assistance
Mass Fatality Incident
Family Assistance Operations
Recommended Strategies for
Local and State Agencies
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Preparation*of*this*document*was*supported*in*part*by*the*Office*for*
Victims*of*Crime,*Office*of*Justice*Programs,*U.S.*Department*of*
Justice.*The*opinions,*findings,*and*conclusions*expressed*in*this*
document*are*those*of*the*author(s)*and*do*not*necessarily*represent*
the*official*position*or*policies*of*the*U.S.*Department*of*Justice.*
*
*
The*Office*for*Victim*Assistance*would*like*to*thank*all*those*who*
contributed*to*the*development*of*this*publication,*to*include:*
*
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The$ sour ce$ of$ funding$ for$ an$ FAC$ and$ initial$ victim$ assist ance$ response$ differs' by# the# type# of#
incident.!The$Avia tion$Disaste r$Family $Assistance$Act$of$1996!assigns&certain(responsibilities,%such%
as#transportation#to# and$lodging$while$at$the$accident$city!and$per sonal$eff ects$management,"to#
the$ air$ carrier.! Local& and& stat e&agencies& should& have% early,% ongoing,% and% productive% discussions%
with%the%aviation%underwriter)about&what&costs&can&be!covered.!In#a#terr oris t#at t ack#or#other#mass#
casualty( criminal( incident,! funding' may' be' available' from' the$ federal$ AntiNterrorism( and( Mass(
Violence(Emergency(Victim(Assistance(Fund(administ ered(by(the(Office(for(Victims(of(Crime(in(the(
U.S.$ Department$ of$ Justice.! This% funding% may! cover& FAC$ costs% and% may% be% provided% to% the% FBI%
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