Your quick guide to
the Investec App
Find anything you’re looking for – in just three steps
Stay secure
anywhere
Stay secure and activate In
App authentication to log into
Investec Online
> reduces your risk of
SIM-swap fraud
> log into Investec Online with
valid Wi-Fi or network
connection
> no need for international
roaming
Find it in three steps
Go to top left Menu
Select Settings, then Devices
Toggle on In App authentication
Find it in three steps
Go to top left Menu
Select Settings, then Password
Enter your new password
Find it in three steps
Log into the App, select
account linked to card
Click on Pin at bottom right
Fill in card details, click Send
Unlock your account and
manage your password with
your fingerprint.
Unlock your account
Send a pin reminder to your
phone.
Don’t have the App? Look for it in your App store
Forgot your Investec
Online password?
Can’t remember
your card pin?
No delay when you need to pay
Load a beneficiary Make a payment
Find it in three steps
Select Payments at the bottom of the screen
Select Beneficiaries
Select Add new beneficiary
Find it in three steps
Select Payments at the bottom of the screen
Enter amount next to the correct beneficiary
Then Pay
Find it in three steps
From the Investec accounts page,
select you Private Bank Account
Click on Share my account details
Select method (email, SMS etc..)
and enter the persons details you
want to send to.
Share account details
hassle-free
Find it in three steps
Go to top left Menu
Select Calculators
Fill in fields, then select Calculate
Find it in three steps
Go to top left Menu
Select Buy
Choose Electricity
Calculate your
affordability
Looking at purchasing a new
home or car? Get an indication
of how much you could qualify
for, based on your income
and expenses.
Don’t be left
in the dark
Get pre-paid electricity.
Find it in three steps
Go to top left Menu
Select Buy
Choose Airtime & bundles
Buy airtime or SMS and data bundles.
Connect, talk, and surf
Find it in three steps
Go to top left Menu
Select Rewards
See your balance, then redeem your points
Check your Investec Rewards points
and redeem.
galore
Scan it, save it … find it
Upload and keep important documents in My Briefcase
Find it in three steps
Go to top left Menu
Select My Briefcase
Find the documents you need
Retrieve digital copies anywhere anytime:
> Identity document > Travel documents
> Flight and travel documents > Working permits
Card stolen? Suspect fraud
Report suspected fraud to the Investec global Client Support Centre
Monitor your transactions with SMS notifications to pick up any suspicious activity
Get in touch …
Investec global Client Support Centre
0860 110 161
+27 11 286 9663
24/7/365
Cash Investments | Foreign Exchange | Personal Finance | Transactional Banking
Investec Private Banking, a division of Investec Bank Limited registration number 1969/004763/06. Investec Private Banking is committed to the Code of Banking Practice as regulated by the Ombudsman
for Banking Services. Copies of the Code and the Ombudsman's details are available on request or visit www.investec.com. A registered credit provider registration number NCRCP9.
Change your Investec
Online password
Find it in three steps
Open the App
Use Touch ID
You will be prompted to enter
your ID to unlock
