Terms and conditions apply.
Personal
Banking
Pricing Guide
2024/2025
Effective 1 July 2024
Welcome to
First National Bank
Get more, for less!
At FNB, we’re dedicated to making your banking experience
smoother, quicker, and safer. We believe in giving
you more while charging you less.
This guide is designed to help you understand the
costs associated with your transactions. We pride
ourselves on keeping our pricing straightforward
and easy to grasp.
Our transactional accounts under the Electronic
Pricing Option (EPO) feature a fixed monthly
fee. With this option, you’ll enjoy unlimited
free electronic transactions, including
debit card purchases, electronic transfers
and payments, prepaid purchases, debit
orders, and more.
This means you have complete control over
your banking costs, with fewer surprises
and more incentives for responsible banking
behavior.
We make life easier via our digital channels and focus on putting banking in the hands of
our customers, but feel free to visit www.fnbnamibia.com.na for help to bank better.
Helpful tips to help you save more!
Utilize the FNB App on your Smartphone or Tablet for convenient payments, transfers,
and prepaid purchases.
Access Online Banking on your Laptop or Desktop for seamless transactions and bill
payments.
Make use of Cellphone Banking on any mobile phone for quick and easy payments.
Deposit or withdraw cash at any FNB ATM or Advance ATM for added convenience.
Opt to swipe with your Credit Card for purchases to save
and earn rewards, as swipes are FREE on Credit Cards
Bank anytime, anywhere
with First National Bank Mobile App
Branch and ATM Locator
Locate the nearest branch and ATM using our Maps
Purchase Airtime or Electricity
Buy MTC, TN Mobile airtime and Electricity for free
on EPO
Cancel your card
Cancel your card when Lost or Stolen
Safe from fraud
Report unauthorised transactions on your account
Set InContact alert amount
Set the minimum amount that will trigger a incontact
message on your profile when a transaction is
performed
Transfer Funds
Send funds between your own FNB accounts for free
on EPO
Update Login Details
Check your username, enable/disable biometric
authentication and change password
Update your card limits
Increase/decrease your
• Local ATM daily and monthly card limit
• POS daily and monthly card limit
Cardless Cash Withdrawals
Perform withdrawals on FNB ATMs without a debit card
by using the FNB App for N$14.35 per N$500
Change Transaction Limits
Increase or decrease daily transactional limits for
Instant Payments, airtime purchases, Transfers, Regular
EFT payments and Cardless Cash Withdrawals
Geo Payments
Pay or receive funds from a fellow FNB customer
without the need to account details using GEO
Payment. Split bills between FNB recipients for free
on EPO
Make payment to other banks
Make third party payments using the FNB App for free
on EPO
FNB Pricing Guide | 4
FNB App
1
FNB Pricing Guide | 5
Discover the freedom
of banking on your terms
with First National Bank Namibia
FNB Pricing Guide | 6
Swipe and earn
monthly cash rewards
As a Lifestyle Account customer, you get FREE
subscription to FNB Rewards, where you can
earn monthly Cash Back into your Savings
Pocket whenever you swipe!
Earn up to 15% Cash Back when
swiping for Fuel with your FNB
Credit card
Introduction
Enjoy a suite of products and services specifically designed for you.
Save
Get a FREE linked Savings Pocket with
the ability to Bank your Change® when
you swipe your Debit Card The money
in your Savings Pocket is immediately
available and earns a competitive
interest rate
Insure
Free embedded funeral cover of
N$2,500 per month on selected
products. Access to FNB Insurance
brokers.
Invest
Grow your investment with a wide range
of products to suit your particular
needs. You can choose from:
• Call Accounts
• Notice Deposits
• Flexi-Fixed Deposits
• Fixed Deposits
Borrow
Get a personalised interest rate when
applying for a Personal Loan up to
the value of N$250,000 at your
nearest branch.
FNB Pricing Guide | 6
FNB Pricing Guide | 7
Elevate your banking experience with
our prestigious Gold Lifestyle Account.
Tailored for those who aspire for more
in life and have demonstrated their
ambitions, this account is designed to
meet your high expectations.
To qualify, individuals must earn between
N$7,000 to N$25,000 per month or
N$84,000 to N$299,999 per annum.
Choose between two pricing options:
Pay As You Use (PAYU) or
Electronic Pricing Option (EPO).
Customers on EPO enjoy the following
benefits:
• Free electronic transactions
• Free electricity purchases
• Free airtime purchases
• Withdraw up to N$2,000 at a local
FNB ATM for FREE
Benefits exclusive to Gold:
• Free debit order switching
• Free funeral cover of N$2,500
• Complimentary subscription to Online
Banking, Cellphone Banking, and the
FNB App
• Free inContact Messaging Service
• Access to a wide range of lending,
investment, and insurance products
and services
• Earn up to N$1,120 cash back with
FNB Rewards
• Qualify for a Gold Credit Card
Transition seamlessly into the next phase of
your life with FNB’s Platinum Lifestyle Account,
meticulously crafted to cater to your evolving
needs and refined lifestyle.
To qualify, individuals must earn between
N$25,000 to N$62,500 per month or
N$300,000 to N$749,999 per annum.
Choose between two pricing options:
Pay As You Use (PAYU) or
Electronic Pricing Option (EPO).
Customers on EPO enjoy the following
benefits:
• Free electronic transactions on EPO
• Free electricity purchases
• Free airtime purchases
• Withdraw up to N$5,000 at a local
FNB ATM for FREE
Benefits exclusive to Platinum:
• Free debit order switching
• Free funeral cover of N$2,500
• Qualify for a Platinum Credit Card with
enhanced benefits
• Access to a dedicated premium service desk at
the contact center
• Complimentary subscription to Online Banking,
Cellphone Banking, and the FNB App
• Free inContact Messaging Service
• Access to a wide range of lending, investment,
and insurance products and services
• Earn up to N$1,720 cash back with
FNB Rewards
Lifestyle Account Pricing
Gold Lifestyle Account Platinum Lifestyle Account
FNB Pricing Guide | 8
At FNB Private Clients, we recognize
the importance of effective money
management and creating a
comprehensive financial plan to ensure
your family’s success and leave a lasting
legacy for future generations. With the
Private Clients Lifestyle Account, you’ll
receive personalized attention and support
from your dedicated FNB Private Banker
and a team of specialists.
To qualify, individuals must earn between
N$62,500 to N$125,500 per month or
N$750,000 to N$1,499,999 per annum, or
possess a Net Asset Value of N$10 million.
Enjoy a wealth of benefits tailored to
your unique financial needs:
• Free electronic transactions
• Free debit order switching
• Free funeral cover of N$2,500
• Free electricity purchases
• Complimentary subscription to Online
Banking, Cellphone Banking, and the
FNB App
• Free inContact Messaging service
• Access to a dedicated Private Banker and
Analyst
• Supported by specialists in Wealth
Management, Fiduciary, and Insurance
Brokerage
• Earn up to N$2,350 cash back with FNB
Rewards
• Supported by a dedicated Premium team
in Contact Center (extended hours)
FNB is serious about doing what matters and
adding value for all clients. Including looking
for ways to make banking easier, safer and
more affordable, by allowing our Seniors
flexibility and financial freedom at even
greater value for money.
The Senior Lifestyle Account is designed
for customers that are 55 years or older.
It offers benefits to add quality and
convenience to everyday living.
Benefits exclusive to Seniors
• No minimum balance
• No money account fee
• 15 FREE electronic transactions
per month. (This includes Card Purchases,
Debit Orders, Electronic Payments and
Transfers, Airtime, Electricity purchases
and two branch withdrawals)
• Free funeral cover of N$2,500
• Free debit order switching
• Free subscription to Online Banking,
Cellphone Banking and FNB App.
• Free inContact Messaging service
• Access to Lending, Investment, Fiduciary
and Insurance products and services
Private Clients Account
Senior Lifestyle Account
Lifestyle Account Pricing
FNB Pricing Guide | 9
At FNB Private Wealth, we provide personalized
advice-led wealth management and dedicated private
banking services. Your Private Banker, supported by a
team of specialists, is equipped to help you proactively
grow, manage, and protect your wealth. We offer
comprehensive advice to you, your family, and your
business on all aspects of your wealth journey, both
locally and globally.
To qualify, individuals must earn from N$1.5 million or
possess a Net Asset Value of N$15 million or more per
annum.
Experience a range of exclusive benefits tailored to
your affluent lifestyle:
• Free electronic transactions
• Free debit order switching
• 5 free eWallet sends
• Free funeral cover of N$2,500
• Free electricity purchases
• Complimentary subscription to Online Banking,
Cellphone Banking, and the FNB App
• Free inContact Messaging service
• Access to a dedicated Private Banker and Analyst
• Support by a team of specialists in Structure Lending,
Wealth Management, Fiduciary, and Insurance
Brokerage
• Earn up to N$3,050 cash back with FNB Rewards
These benefits are designed to ensure that your
banking experience is as seamless and rewarding as
possible, tailored to your unique needs and aspirations.
Private Wealth Account
FNB Pricing Guide | 9
FNB Pricing Guide | 10
Account Gold Lifestyle Platinum Lifestyle
Private
Clients
Private
Wealth
Lifestyle
Senior
Lifestyle
Pricing Options
Pay As
You Use
Electronic
Pricing
Option *
Pay As
You Use
Electronic
Pricing
Option *
Electronic
Pricing
Option *
Electronic
Pricing
Option *
Fee
Saver
Monthly
Account Fee
N$51.00 N$165.00 N$80.00 N$230.00 N$304.00 N$610.00 Free
Visa Debit Card
Purchase
N$3.80 Free N$3.80 Free N$3.80
Visa
International
Debit Card
Purchases
N$5.70 +
2.1%
Free
N$5.70 +
2.1%
Free
N$5.70 +
2.1%
Cash
Withdrawal
– FNB ATM
(Cardless Cash
Withdrawal Fee
aligned)
N$14.35
per N$500
Up to
N$2,000
may be
withdrawn**
for free
N$14.35
per N$500
Up to
N$5,000
may be
withdrawn**
for free
Up to
N$8,000
may be
withdrawn**
for free
Free
N$14.35
per N$500
Cash
Withdrawal
– Non FNB ATM
N$5.60 + N$13.70 per N$500
(max N$35.00)
Cash
Withdrawals
- FNB Branch
N$104.90 + 4.00%
International
Branch/ATM
Cash
N$65.50 + 2.85%
Cashback at
Point of Sale
N$4.00
CashPlus
Withdrawals
N$50 - N$2,000: N4.00
N$2,001 - N$4,000: N$10.00
Greater than N$4,000: N$15.00
Internal Debit
Order
N$2.50 Free N$2.50 Free N$2.50
External Debit
Order
N$31.00 Free N$31.00 Free N$31.00
* The Gold, Platinum and Private Clients Lifestyle Account EPO provide unlimited free electronic transactions.
These include Debit Card Purchases, Free emailed statements, Scheduled Payments, Debit Orders, Cellphone, FNB App
and Online Banking payments and purchases.
** Customers with a Gold Lifestyle Account on EPO can withdraw up to N$2,000 at a local FNB ATM for free every billing cycle.
Customers with a Platinum Lifestyle Account on EPO can withdraw up to N$5,000 at a local FNB ATM for free every billing cycle.
Customers with a Private Clients Lifestyle Account can withdraw up to N$8,000 at a local FNB ATM for free every billing cycle.
Thereafter, out of bundle fees of N$15.70 per N$500 applies.
FNB Pricing Guide | 11
Transmission Account
At FNB, we believe in providing our customers with choices and convenient
banking solutions. That’s why we offer flexible charge structures on our
personal accounts, allowing you to choose the option that best suits your
Cardwise Zero
– Basic Bank Account
The CardWise Zero Account fulfills the role of
the Basic Bank Account as mandated by the
Bank of Namibia for individuals over the age
of 18 years.
Suitable for those earning irregular income
less than N$2,525 per month or N$30,300
per annum
Enjoy the following benefits with the
CardWise Zero Account:
• No monthly account fee
• Free subscription to Online Banking,
Cellphone Banking, and the FNB App
• Access to insurance products and services
• First 3 FNB ATM withdrawals are free
• No charges for declined transactions
• Free Cash at Till
• Free local Debit Card Purchases
BankWise
The BankWise Account is a card-based
Transmission account designed to offer
easy accessibility for individuals over the
age of 18 years.
To qualify, individuals must earn up to
N$7,000 per month or up to N$84,000
per annum.
Choose between two pricing options:
Pay As You Use (PAYU) or
Electronic Pricing Option (EPO).
Introducing our latest offering:
The Electronic Pricing Option (EPO)
available for the first time.
Customers on EPO enjoy the following
benefits:
• Free electronic transactions
• Free Cash at Till
• Withdraw up to N$1,000 at a local
FNB ATM for FREE
• Free electricity purchases
• Free airtime purchases
Benefits exclusive to BankWise:
• Free funeral cover of N$2,500
• Free debit order switching
• Complimentary subscription to Online
Banking, Cellphone Banking, and the
FNB App
• Free inContact Messaging service
• Access to Investment and Insurance
products
FNB Pricing Guide | 12
LifeStart Student Account
The LifeStart Student Account is tailored
for both full-time and part-time students
enrolled in tertiary institutions aged
between 18 to 24 years.
This account offers:
• Free local and international Debit Card
Purchases
• Free withdrawals of up to N$1,000 at
any local FNB ATM
• Complimentary subscription to Online
Banking, Cellphone Banking, and the
FNB App
• Free inContact Messaging service
• Free funeral cover of N$2,500
The LifeStart Student Account also
provides access to:
• Student loans
• Investment opportunities
• Insurance products and services
Future Account
The Future Account is a Transmission account
exclusively designed for customers under the
age of 18.
Key features include:
• No monthly account fee
• Free local Debit Card Purchases
• Free withdrawals of up to N$1,000 at any
local FNB ATM
• Complimentary subscription to Online
Banking, Cellphone Banking, and the
FNB App
The Future Account is tailored to provide
young customers with essential banking
services while promoting financial
responsibility and independence.
Transmission Account
FNB Pricing Guide | 13
At FNB, we empower our clients by offering a range of pricing options, allowing you to
choose the plan that aligns with your personal banking and financial requirements
Account
CardWise
Account
BankWise
Account
LifeStart
Student
Account
Future
Account
PAYU EPO
Monthly Account Fee Free N$18.50 N$90.00 N$7.00 Free
Visa Debit Card Purchase Free N$2.00 Free Free
Visa International Debit Card Purchases N$5.70 + 2.1% Free Free N$5.70 + 2.1%
Cash Withdrawal – FNB ATM (Cardless
Cash Withdrawal Fee aligned)
Get first 3 ATM
withdrawals
for free
N$14.35
per N$500
*Up to N$1,000
may be withdrawn for free
Cash Withdrawal – Non FNB ATM N$5.60 + N$13.70 per N$500 (max N$35)
Cash Withdrawal - FNB Branch N$104.90 + 4.00%
International Branch/ATM Cash
Withdrawal
N$65.50 + 2.85%
N$15.70
per N$500
N$65.50 +
2.85%
Cashback at Point of Sale Free N$4.00 Free N$4.00
CashPlus Withdrawals
N$50 - N$2,000: N$4.00
N$2,001 - N$4,000: N$10.00
Greater than N$4,001: N$15.00
Internal Debit Order N$2.50 Free N$2.50
External Debit Order
First 3 transactions
N$22.00 each, thereafter
it is free
Free
First 3 transactions N$22.00
each, thereafter it is free
* Customers with a LifeStart Student, Future Account and Bankwise can withdraw up to N$1,000 at a local FNB ATM for free
every billing cycle. Thereafter, out of bundle withdrawal fees of N$15.70 per N$500 will apply.
* Customers with a CardWise Account get 3 free ATM withdrawals at any local FNB ATM including cardless withdrawals every
billing cylce. Thereafter standard withdrawal fees of N$14.35 per N$500 will apply.
Transmission Account Pricing
Bank the
FNB way
with the Electronic
Pricing Option (EPO)
• Swipe your card at tillpoints
using your FNB debit card
for FREE
• Make payments to any other
bank, set up debit orders and
scheduled payments Online
or with the FNB App
• Purchase prepaid airtime
Online or with the FNB App
for FREE
• Transfer funds between your
own accounts Online or with
the FNB App for FREE
With the DigiPlus Account, you have the freedom to bank from anywhere and access a host
of convenient features. PLUS, you’ll enjoy the added benefit of zero Monthly Account fees!
Monthly Account Fees
Monthly Account Fee Free
Cash Withdrawals
FNB ATM Cardless 13.50 per N$500
CashPlus Agents:
N$50 - N$2,000: N$4.00
N$2,001 - N$4,000: N$10.00
Greater than N$4,001: N$15.00
Transfers
Cellphone Banking and FNB App Free
Payments
3rd Party Payments (Cellphone Banking and FNB App) Free
Pay2Cell (FNB to FNB) Free
Instant Pay N$30.00
Deposits
Cash Deposit at CashPlus Free
Prepaid Purchases
Airtime N$2.10
Electricity Free
DSTv and Box Office Payment N$4.10
Convenience and Value Adds
Balance Enquiries (Cellphone Banking and FNB ATM) Free
Account Confirmation Letter Free
Penalty Fees
FNB ATM Declined Transaction Fee Free
DigiPlus Pricing
FNB Pricing Guide | 14
eWallet Fees: Send Money
APP, Online Banking, ATM Cellphone Banking
N$20 to N$500
N$501 to N$2000
N$2001 to N$4000
N$4001 to N$5000
N$12.00
N$15.00
N$30.00
N$40.00
N$10.00
N$13.00
N$28.00
N$38.00
Payments, Purchases and Transfers
Third Party Payments (FNB ATM) N$14.00
Third Party Payments (Online Banking) N$9.50
Third Party Payments (FNB App, Cellphone Banking, Geo Payments)
for Pay As You Use
N$4.85
Third Party Payments (FNB App, Cellphone Banking, Geo Payments)
for Future, Student and Senior Accounts.
N$3.50
Instant Pay N$30.00
DStv and Box Office Payment N$4.40
Consultant Assisted Payment at an FNB Branch
N$104.90 + 1.20%
(max of N$500)
Consultant Assisted Stop Payment at an FNB Branch N$160.00
Electronic Payment Recall N$250.00
Electronic channel Payments to CMA accounts <N$100 000 N$30.00
Electronic channel Payments to CMA accounts
>N$100 000 but < N$500 000
0.03% of value
Electronic channel Payments to CMA accounts >N$500 000 N$150.00
Prepaid Airtime Purchases (FNB Cellphone, FNB ATM, FNB App and
Online Banking)
N$2.60
Prepaid Electricity Purchases (FNB Cellphone, FNB ATM, FNB App
and Online Banking)
Free
Consultant Assisted Transfers (FNB Branch)
N$104.90 + 1.20%
(max of N$500)
Electronic Transfers (FNB ATM, FNB App and Online Banking) N$2.50
NamPay Fees
Successful Collection N$31.00
Delayed Successful Collection N$31.00
Delayed Unsuccessful Collection
N$8.05 per day + 1.5% of
transaction (max N$200.00)
Subscription Fees
FNB App
Free
Online Banking
Cellphone Banking
inContact (SMS & e-mail)
Beneficiary Notification for Scheduled Payments
Email N$1.35
SMS N$1.60
At FNB, we offer standard pricing for the transactions listed below.
These fees apply unless otherwise specified.
Standard Pricing
FNB Pricing Guide | 15
FNB Pricing Guide | 16
Statements and Balance Enquiries
Monthly Statement (e-mailed) Free
Daily N$1.00 per page
Weekly N$1.00 per page
Monthly N$1.00 per page
Mini Statement Print (FNB ATM) N$1.00 per page
Mini Statement (Cellphone Banking) Free
Provisional Statement (FNB Branch) N$1.00 per page
Posted Statement N$36.50 per statement
FNB ATM Balance Enquiry (View) Free
Other Bank’s ATM Balance Enquiry N$4.80
Cellphone Banking and FNB App Balance Enquiry Free
Convenience Fees
PIN Replacement Fee N$50.70
Account Confirmation Letter N$50.00
Card Replacement Fee N$174.00
Honouring Fee (1.5% of debit order value, max N$200.00)
Internal debit order - Min N$3.75
External debit order - Min N$46.50
Swipes - Min N$6.00
Penalty Fees
Dishonoured Payments (1.5% of debit order value, max N$200.00)
Internal debit order - Min N$3.75
External debit order - Min N$46.50
FNB Declined Electronic Transaction Fee Free
Other Bank’s ATM Declined Transaction Fee (Insufficient Funds or
Daily Limit Exceeded)
Free
International Declines (ATM and Point of Sale) N$6.00
eWallet Fees
eWallet withdrawal @ POS/CashPlus Free
eWallet reversals N$25.00
ATM Cash Withdrawals
First Withdrawal Free thereafter
N$14.00 per withdrawal
Prepaid Airtime Purchases N$2.60
Prepaid Electricity Purchases Free
eWallet Fees: Send Money
APP, Online Banking, ATM Cellphone Banking
N$20 to N$500
N$501 to N$2000
N$2001 to N$4000
N$4001 to N$5000
N$12.00
N$15.00
N$30.00
N$40.00
N$10.00
N$13.00
N$28.00
N$38.00
FNB Pricing Guide | 17
Automatic Debt protection
FNB understands the importance of protecting yourself and your loved ones from outstanding
debt on your credit card in unforeseen circumstances such as death or permanent disability.
That’s why we offer Automatic Debt Protection to our customers at no additional cost.
The coverage amounts are as follows:
• Gold Credit Card: N$10,000.00
• Platinum Credit Card: N$12,000.00
• Private Clients / Private Wealth Credit Cards: N$20,000.00
We are delighted to announce that we have streamlined our credit card fees for your
convenience.
Monthly Account Fees Standard Linked Card
FNB Private Wealth Credit Card N$121.00 Free
FNB Private Clients Credit Card N$102.00 Free
FNB Platinum Credit Card N$91.00 N$18.00
FNB Gold Credit Card N$46.00 N$18.00
FNB Card Value-add Services Fees
Comprehensive Global Travel Insurance Free
Online Banking (Except Payments) Free
Automatic Debt Protection Free
InContact (SMS & e-mail) Free
E-mailing of Statements Free
Lost Card Protection Free
Cellphone Banking Subscription Free
Withdrawals
Cash Withdrawal – FNB ATM N$14.35 per N$500
Other Bank’s ATM N$5.60 + N$13.70 per N$500 (max N$35.00)
Consultant Assisted (FNB Branch) N$104.90 + 4.00% of value
International ATM Withdrawals N$65.50 + 2.85% of value
Cash on Budget
Private Clients, Platinum N$104.90 + 4.00% of value
Gold N$104.90 + 4.00% of value
Credit Card Personal
FNB Pricing Guide | 18
Payments, Purchases and Transfers
Credit Card Purchases Free
Credit Card Budget Purchases Free
International Currency Conversion Fee 2.75% of value
Prepaid Airtime (FNB Cellphone, ATM and Online
Banking)
N$2.60
Prepaid Electricity (FNB Cellphone, ATM and Online
Banking)
Free
Inter-account Transfers to FNB Free
Transfers at Branch
N$104.90 + 1.20%
(max of N$500)
Statements and Balance Enquiries
Monthly statement (E-mail) Free
Monthly statement (Post) N$36.50
FNB ATM Mini-statement N$1.00 per page
FNB Branch - Statement Reprint N$1.00 per page
Historical Statements N$1.00 per page
Electronic Balance Enquiry Free
Other Bank’s ATM Balance Enquiry N$4.80
International ATM Balance Enquiry N$11.50
Changes to Account Limits Free
Penalty and Other Fees
Card Replacement Fee N$174.00
Special Arrangement Fee N$410.00
Late Payment Fee N$100.00
Over Limit Fee N$100.00
Balance Transfer (Early Settlement Fee – within 6
months)
Free
Reschedule Fee Free
Budget Facility Setup Fee N$53.00
Card Delivery to nearest FNB Branch Free
Declined Transaction Fee Free
Voucher Retrieval
Local N$126.00
International N$336.00
For our standard and commonly used Foreign Exchange transactions, the fees are as belows:
For pricing information on more specialized or structured Foreign Exchange products and
services, including Exchange Control advice and structuring, please visit your nearest branch
or contact us at +264 61 299 2187. Additionally, with the Global account, you can save in up
to 3 currencies, offering you greater flexibility in managing your finances internationally.
Inward Payments - SWIFT Fees Online and Manual
Commission 0.79% of N$ Value
Minimum Charge N$138.00
Maximum Charge N$896.00
Outward Payments - SWIFT Fees Online Manual
Commission N$164.00 0.79% of N$ Value
Minimum Charge - N$170.00
Maximum Charge - N$1042.00
Unpaid / Returned N$661.00
Payment Amendment Fee N$164.00
CMA Payments
Commission 0.03% of N$ Value
Minimum Charge N$30.00
Maximum Charge N$150.00
Foreign Notes
Commission (Buy) Free
Commission (Sell) 2.05% of Value
Global Account Fees GBP USD EUR
International ATM withdrawal £3 $5 €4
Card swipes and international online
card payments
Free
Card replacement
(lost, stolen or damaged)
£10 $13 €11.50
Balance enquiry £0.35 $0.50 €0.40
Insufficient funds fee
(ATM and Point-of-Sale transactions)
£0.50 $0.80 €0.60
Currency conversion
(when a specific currency card is used in a
different currency zone)
2.75%
International Banking
Foreign Exchange & Trade
FNB Pricing Guide | 19
Attestation of N.E.P.
Attestation N$ 61.00
1st Follow up Letter N$ 74.00
2nd Follow up Letter N$ 125.00
Foreign Currency Account - Inward Payments Online Manual
Commission Free
Foreign Currency Account – Outward Payments
Commission N$ 164.00 0.79% of N$ Value
Minimum Charge - N$170.00
Maximum Charge - N$ 1042.00
Unpaid / Returned N$ 661.00
Payment Amendment Fee N$ 164.00
Home Loans
Exchange Control Fees
Normal Exchange Control Application N$ 1202.00
Urgent Applications N$ 1 881.00
Blanket Authorities N$ 1 986.00
Introduction of foreign Loans N$ 1 600.00
Complex Application N$ 2 250.00
BoN Meeting - Per Hour N$ 1 700.00
Attestation of Form F178
Attestation N$ 61.00
1st Follow up Letter N$ 74.00
2nd Follow up Letter N$ 125.00
Traditional Home Loan
Initiation / Valuation Fee N$9,500.00
Further Advances N$5,173.00
Re-Advances N$2,251.00
Further Advance / Building Loan
Initiation / Valuation Fee and 4 progress payment N$9,500.00
Property Guarantee N$2,472.00
Monthly Admin Fee N$64.00
FNB Pricing Guide | 20
FNB Pricing Guide | 21
•
First National Bank of Namibia Ltd (FNB) reserves the right to change pricing and amend package
pricing at any time or introduce new fees after giving reasonable notice of these changes.
• Errors and Omissions excluded
• Each facility or product described must be applied for individually. The grant of any facility or
product is subject to the applicant meeting and continuing to meet, the normal credit criteria
in respect of such facility or product.
• Each facility or product granted to an applicant will be governed by the normal terms and
conditions applicable to such facility or product, as agreed with the applicant. In the event
of any conflict between such terms and conditions and those contained in this brochure, the
normal terms and conditions applicable to such product or facility shall prevail.
• FNB reserves the right to amend at any time the features applicable to any product or facility.
• FNB reviews its fee structures and pricing annually on 1 July, as such, this guide shows our
VAT inclusive prices effective from 1 July 2024.
• We have highlighted only some of the pricing applicable to the Individual. You can find out
more about other pricing and many other services we offer by:
Visiting our website on www.fnbnamibia.com.na Phoning (061) 299 2222
Ask for assistance at your nearest FNB Namibia branch.
Our Small Print is straightforward.
Here we go:
Small Print
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FNB Pricing Guide | 22
Branch/Agency
Aranos
Eenhana
Gobabis
Grootfontein
Grove Mall
Henties Bay
John Meinert
Karasburg
Karibib
Katima Mulilo
Katutura
Keetmanshoop
Lüderitz
Maerua Mall
Mariental
Nkurenkuru
Northern Industrial
Okahandja
Okahao
Okakarara
Okongo
FNB Namibia Branches
All branch telephone numbers are managed by our Contact Centre agents, ensuring prompt
service and added convenience, with extended hours to assist with customer queries.
You can reach the FNB Contact Centre at +264 (61) 299 2222 | 081 953 6262
FNB Contact Centre operating hours:
Monday – Friday: 07h00- 22h00 | Saturday & Sunday: 08h00 -22h00
Branch/Agency
Omaruru
Omuthiya
Ondangwa
Ongwediva
Opuwo
Oranjemund
Oshakati
Oshikango
Otavi
Otjiwarongo
Outapi
Outjo
Prosperita
Rehoboth
Rosh Pinah
Rundu
Swakopmund
Tsumeb
Walvis Bay
Windhoek Main
FNB Pricing Guide | 23
Premium Banking
Telephone Numbers
Self-Service Branches
Operating hours
Branch/Agency Code Number
Private Clients Parkside Windhoek +264 61 299 7487
Private Wealth Parkside Windhoek +264 61 299 7358
Premium Helpdesk +264 61 299 2838
Self-Service Branches
Aussenkehr
Monday and Friday : 08:30 – 16:00
Tuesday to Thursday : 09:00 – 16:00
Saturday: 08:30 – 12:00
Ausspannplatz
Monday to Friday: 08h00 - 19h00
Saturday: 08h00 - 14h00
Digital Hub (Parkside)
Khomasdal
Wernhil Park
