MY
DStv App
Manage your DStv account - anytime, anywhere!
Scan this QR code with
your smart phone to
download the MyDStv App.
T & Cs Apply
Check your
subscription
balance
Upgrade your
package
Easily x
common
errors
Make payments
for your
subscription
Manage and
update your
personal info
Mydigi remote
Rent BoxOce
Movies
MyDStv - It’s your account, on your terms! Take control of your viewing experience today
by downloading the MyDStv App by DStv. Have peace of mind, knowing that you are in
control of your entertainment! With MyDStv you can:
Download the App
ONE PLACE FOR
EVERYTHING!
Available now on IOS and Android
Great ENTERTAINMENT that offers you - Live NEWS from
around the world, KIDS Shows, the latest blockbuster MOVIES
and your favorite SPORTS. For you and your entire family.
(not available in SA - only available the rest of Africa)
DStv Access
DStv Family
DStv Compact
DStv Compact Plus
Access
Compact Plus
Compact
Family
Get even more entertainment with our selection of Add On Packages*
DStv Premium
DStv Great Wall
DStv Indian
DStv French
French
Great Wall
Indian
Premium
Select Your Package
DStv has a range of packages for you to choose from - to suit your entertainment needs, as well as
your pocket! You have an option to Upgrade or Downgrade at any time – depending on your need.
DStv offers you extra value so that you always get the most out of your subscription.
The DStv Now App lets you live-stream a selection of the best DStv
channels, including M-Net Movies and SuperSport (based on your
selected package). DStv Catch Up allows you to watch episodes of
your favourite shows you might have missed, whenever you want or
binge an entire season in a single go. Download the DStv Now App
for free from your app store today!
XtraView allows you the ultimate viewing exibility. By linking two
decoders under a single subscription, you can cater to the viewing
needs of your whole family. Refer to dstvafrica.com for more
information on this feature.
Showmax is an online subscription video on demand service with a
focus on local content and partnerships with mobile telcos. Watch
your favourite series, movies and doccies online, or download for
later with new shows added weekly. Visit showmax.com to sign up
and add it to your subscription or activate the 14-day free trial.
We recommend the use of DStv Accredited Installers for ALL installations. You can nd
your closest DStv Accredited Installer on dstvafrica.com
Details for payment vary per country, so be sure to check dstvafrica.com or contact
your nearest MultiChoice Branch for full details.
NOTE: All payments must be made one month in advance. You can also choose to pay
for 11 months upfront and get the 12th month free.
To activate your subscription simply make your rst payment via one of the options below:
Making Payment
Online at dstvafrica.com
A local agent or dealerMyDStv App USSD
* If you are in Nigeria, kindly visit dstvafrica.com or ask your local DStv branch representative
or MultiChoice Accredited Installer about the unique package options available only in Nigeria
NOTE: You can visit dstvafrica.com for the latest package information as well as the
full channel listings for each package.
More Value For You
Installation
WhatsApp Numbers
You can also use WhatsApp to manage your account using the following numbers:
USSD Country Codes
Did you know that you can manage your account easily and conveniently from you cell
phone? You can use USSD, simply dial the USSD code relevant for your country and
follow the easy steps.
*Information correct at time of going to print. For updated information, go to
dstvafrica.com ‘the DStv website’. In the event of conflict between this information
and the information on the DStv website, the information on the DStv website will
prevail.
NOTE: USSD codes can differ per country. Please visit dstvafrica.com or contact
your nearest MultiChoice oce or Agent to confirm the USSD code for your country.
Nigeria
+234 908 2368533
Kenya
+254 755 896248
Zambia
+260 97 0699008
Ghana
+233 24 242 6050
Botswana
+267 73 033 902
Zimbabwe
+263 73 240 0156
Mozambique
+258 85 378 8000
Angola
+244 926 900 000
Uganda
+256 781 600091
Tanzania
+255 677 666 111
Namibia
+264 81 145 0101
Malawi
+265 996 20 77 77
NOTE: WhatsApp numbers can differ per country. Please visit dstvafrica.com or
contact your nearest MultiChoice oce or Agent to confirm the number for your
country.
*142*6688#
*668#
*206#
*288#
*570#
*788#
*423#
*206#
Nigeria
Ghana
Zambia
Namibia
Uganda
Kenya
Mozambique
Malawi
*150*53#
*43788#
*33788#
Zimbabwe
Angola
Tanzania
What’s In The Box
DStv HD
Model 8S
DStv Remote
(with batteries)
Product
Documentation HDMI Cable Power Supply
Want the full package? It doesn’t get better than DStv Premium, all the
latest and greatest shows from around the world in crystal clear HD.
Its everything you expect and much more.
Who doesn’t love a little something extra? Enjoy a wider range of the most
exciting sports, more entertainment and more mates wanting to
bring the party to your place.
Never miss a match! With the best football coverage from across the
globe plus loads of great local entertainment. This package
has something for everyone.
We’ve got your whole familys entertainment covered, from the little
one’s favourite cartoons to series entertainment for mom and dad.
This package is for any family.
If you’re looking for great entertainment on a budget, this
package is for you. Access more movies, news, religion
and lifestyle shows today with the most affordable way to get DStv.
Get a collection of great Chinese channels - documentaries, lifestyle & news.
DStv Indian combines North and South Indian channels into a
single package. Get the best of television entertainment.
We offer two French packages that can be added to an active
English or Portuguese DStv package at any time. Choose from
DStv French Touch and DStv French Plus.
QUICK START
GUIDE
An extraordinary world of entertainment
awaits…
WELCOME TO THE
WORLD OF DStv
Safety Info
This DStv HD Decoder (8S) meets International Safety Standards. Please read the
following recommended safety precautions carefully.
Mains Supply
The DStv HD Decoder operates at 12 V DC and is connected to the mains supply using the
supplied power supply, rated 100 -240 Vac 50/60Hz. Connect the power supply to the decoder
before connecting the other end of the cable to the mains wall socket. Disconnect the power
supply from the mains before connecting or disconnecting any other cables to the decoder’s
back panel.
Liquids & Spillage
Keep liquids away from the DStv HD Decoder and do not put anything on top of it which may
spill (example: lit candles, plants or containers of liquid). Do not use the DStv HD Decoder in
extreme temperature and humid conditions.
Ventilation
It is essential to keep the DStv HD decoder cool. Do not block the ventilation holes
and ensure that free airow is maintained around the decoder. To maintain adequate
ventilation of the decoder, ensure that there is at least 10cm of free space above and to
the sides it. Never stand the DStv HD Decoder on soft furnishings or on carpet. Do not
use, or store the DStv HD Decoder near a heater or where it is exposed to direct sunlight.
Never stack other electronic equipment on top of, or below the DStv HD Decoder.
Cleaning
Before cleaning the DStv HD Decoder, rst disconnect it from the mains. Use a dry cloth
to clean the exterior.
Servicing
Do not attempt to repair the DStv HD Decoder yourself. You should also never remove the
cover of the DStv HD Decoder. Any tampering with the DStv HD Decoder will invalidate the
warranty. Refer all servicing to MultiChoice.
Lightning
If the DStv HD Decoder is installed in an area subject to intense lightning activity,
protection devices for the power supply units mains connector are recommended.
Earthing
The earthing system must comply with local regulations.
Open Source
This product contains some open source software. For a full list of this software and the
associated copyrights and licenses go to dstvafrica.com
Intellectual Property (including copyright)
All intellectual property rights in the DStv HD Decoder as well as in the content
received using this DStv HD Decoder are either owned and/or licensed by MultiChoice.
Unless specically authorised in writing, the subscriber shall acquire no right,
title or interest in any of the intellectual property rights (including the content).
No data, video or audio content received using this DStv HD Decoder may be copied,
re-transmitted, re-broadcast other than as permitted by MultiChoice in the Subscriber
Agreement. The DStv HD Decoder does not allow copying or recording of content to
any external device. Hiring out or selling any of the content received using this DStv
HD Decoder is STRICTLY PROHIBITED. Hacking of the conditional access system or
facilitating anyone else doing so is STRICTLY PROHIBITED. Failure to adhere to this
prohibition is a criminal offence.
Product Warranty
The manufacturer and MultiChoice warrant that the DStv HD Decoder will be free from
defects in design, materials and workmanship for a period of 12 months from the date
of sale of the new DStv HD Decoder to the consumer. This warranty will not apply in the
event of:
• The DStv HD Decoder being tampered with or being opened, worked on, repaired or
modied, save by an authorised MultiChoice Agent;
• The DStv HD Decoder not being installed or used in accordance with the manufacturers
specications;
• The DStv HD Decoder not being used with the correct power supply;
• Malfunctioning or damage caused by the use of the DStv HD Decoder in conjunction with
equipment not supplied by the manufacturer or MultiChoice;
• The DStv HD Decoder being used to receive services other than services authorised by
MultiChoice.
In the event of the DStv HD Decoder not functioning, contact the MultiChoice Call Centre
or take the DStv HD Decoder to MultiChoice, or the retailer from which the DStv HD
Decoder was purchased. In the event that the DStv HD Decoder is taken to MultiChoice,
they will return the DStv HD Decoder to the MultiChoice Repair Centre.
Any repairs made in these rst 12 months must be made by the MultiChoice Repair Centre
in order to rely on this warranty certicate. This certicate, plus the original purchase
receipt showing the date of purchase of the new DStv HD Decoder, must be provided to
MultiChoice.
Introduction
This DStv HD Decoder (8S) is designed, manufactured and sold to receive MultiChoice satellite services
only. It will therefore not be fully functional unless:
• it is used with a duly authorised DStv Remote;
• it is loaded with the latest software, duly authorised by MultiChoice;
• the appropriate subscriptions are active;
• it is used with the external power supply (supplied with the DStv HD Decoder (8S) at the
time of purchase);
• the installation adheres to recommendations (as available on dstv.com) to receive the
MultiChoice signal; and deployed within the MultiChoice Africa broadcast footprint.
MultiChoice is entitled to amend the software incorporated in the DStv HD Decoder (8S) from time
to time by means of software downloads for a number of reasons, including preventing the DStv HD
Decoder (8S) from being used to receive services other than services authorised by MultiChoice.
SKYWORTH
Intellectual property in the Skyworth mark and logo are the property of the owner thereof and
the right to their use is protected by law. Reference to the marks or names of other persons or
products in this document does not infer a proprietary interest by Skyworth in such marks or
names. Shenzhen Skyworth Digital Technology CO., LTD. declares that the DSDS 4139 Model 8S
is in compliance with Directive 2014/53/ EU. The full text of the EU declaration of conformity is
available at myskyworth.com
Rovi
This product incorporates copyright protection technology that is protected by U. S. patents
and other intellectual property rights. Use of this copyright protection technology must be
authorised by Rovi Corporation, and is intended for home and other limited viewing uses
only unless otherwise authorised by Rovi Corporation. Reverse engineering or disassembly
is prohibited. Do not connect the unit through a VCR. Video signals fed through VCRs may be
affected by copyright protection systems and the picture will be distorted on the television.
HDMI
HDMI, the HDMI Logo, and High-Denition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
Decoder Legal Matters
DStv Quick Start Guide Z-Fold (E) V2.3 Dec 2020
Front & Top Panel
1. DStv HD This is the name of the decoder
2. LEDs This LED is used to indicate various states that the decoder may be in;
Solid GREEN = the decoder is tuned to an audio or video channel
Flashing GREEN = the decoder has received a command from the remote
Solid AMBER = the decoder is downloading software
Flashing AMBER = unread mail message
Solid RED = the decoder is on standby mode
Flashing RED = error
3. P- & P+ button Goes to the previous and next channels
4. Model 8S This is the model number
5. Reset button Press once to switch the decoder in and out of standby
Press and hold for a few seconds to reset (reboot) the decoder
1 2 3 4 5
Back Panel
1. LNB in Connect the cable from the satellite dish to this input
2. AV Out Used to connect the decoder to a non-HD TV
3. HDMI Used to connect the decoder to a HD TV
4. USB Used for technical support
5. Power input Connect the power supply to this input
1 2 3 4 5
Disclaimers
Other than set out in this certicate, the most up-to-date Subscriber Terms & Agreements and DStv
HD Decoder information (available on dstvafrica.com) and applicable legislation, the manufacturer and
MultiChoice make no warranties, either expressed or implied, and including, but not limited to, implied
warranties of merchant ability and tness of the DStv HD Decoder for a particular purpose. This
extends to the hardware, software, the DStv HD Decoder User Guides and any other written materials
accompanying the DStv HD Decoder at the time of its sale. The manufacturer and MultiChoice
specically make no warranties, expressed or implied, that the DStv HD Decoder is capable, or in
the future, will be capable, of receiving services other than MultiChoice services. Despite anything
to the contrary, and save for the above-mentioned remedy in relation to the DStv HD Decoder which
does not function during the period covered by this warranty certicate and applicable legislation,
the manufacturer and MultiChoice will bear no liability whatsoever, whether in contracts, delict or
otherwise, for injury, loss or damage, including any loss of business prots or any other consequential
damages arising out of the installation, use or operation of the DStv HD Decoder or any defect therein.
MultiChoice will not be held responsible for any damage resulting from installations, whether by its
agents, DStv Accredited Installers, through do-it-yourself or through incorrect usage of equipment.
Obsolescence Disclaimer
Digital Satellite Technology is rapidly evolving. As a result of this, it is not possible to predict
what the requirements will be in a few years’ time. MultiChoice cannot guarantee that this DStv
HD Decoder will be able to run all available services in future.
DIY Installations Disclaimer
A DStv Accredited Installer or the supplier / manufacturer of the specic equipment should be
consulted if any doubt exists when doing an installation. Please refer to the manuals provided
with your satellite dish and any additional equipment used in the installation of the DStv HD
Decoder if you decide to do the installation yourself.
Installations Indemnity
Each and every installer acts as an independent contractor and is not an employee, subcontractor or
agent of the manufacturer or MultiChoice. The manufacturer and MultiChoice are therefore not liable
for any loss and/or damage of any nature whatsoever caused by the conduct of the installer, including,
but not limited to:
• Any direct, indirect or consequential damages, loss of prot or other special damages of any nature
which the user may suffer as a result of any breach by the installer of any of its obligations to the user;
• Any loss and/or damage to the property of the user and/or any third party, situated on the user’s
premises, as a result of an act and/or omission on the part of the installer.
Unless specically provided otherwise in this certicate and/or required by applicable legislation,
the manufacturer and MultiChoice do not directly or indirectly warrant or guarantee or make any
representations whatsoever with regards to any equipment, including, but not limited to, any dish,
LNB, switch or cabling used by the installer. The recommended installation for the DStv HD Decoder
(8S) is an 90cm satellite dish with a Single LNB (not included). This decoder may not be compatible
with existing installations/set-ups. If linked to more than one TV, linked to other decoders or used in a
complex with a shared dish or distributed installation, requirements need to be conrmed with a DStv
Accredited Installer. Subject to any express warranty or guarantee given by the manufacturer or
MultiChoice, in writing, the manufacturer and MultiChoice do not:
• Give any warranty or guarantee or make any representation whatsoever in respect of any work
carried out by any installer (including accredited installers);
• Accept any liability for any latent or other defect in any work carried out by any installer
(including accredited installers).
Subscriber Terms & Conditions
For the latest Subscriber Terms and Conditions visit dstvafrica.com
For your records we recommend you ll in the following information:
DStv HD Decoder (Model 8s)
Serial Number
Purchaser’s Name
Purchaser’s Address
Authorised Dealer’s Name
Dealers Address
Date of Purchase