DStv App and BoxOffice Online TERMS AND CONDITIONS

DStv App and BoxOffice Online 
TERMS AND CONDITIONS   
These DStv App and BoxOffice Online service terms and conditions apply to the use of the DStv 
App and BoxOffice Online service. Please read these terms and conditions carefully.  
  
1.  The DStv App and BoxOffice Online Service and your agreement to these 
DStv App and BoxOffice Online Terms  
1.  The DStv App and BoxOffice Online Service ("DStv App and BoxOffice Online Service" 
or "we" or "us" or "our") provides an on  demand App service (the "DStv App and 
BoxOffice Online Service") through which users can stream or temporarily download 
television  shows,  movies,  video  or  audio  clips  and  other  audio-visual  materials 
("Content") by using an electronic device which is capable of connecting to the internet, 
including personal computers, mobile phones, tablets, media players, smart TVs, set 
top boxes, gaming consoles and other similar devices ("Access Device").  
2.   The  DStv App and BoxOffice Online Service is made available by  DStv App and 
BoxOffice  Online  on  the  terms  and  conditions  contained  on  the  website 
https://www.dstv.co.za/terms-and-conditions (these " DStv App and BoxOffice Online 
Terms"). Please note that the following are hereby incorporated into and form part of 
these  DStv App and BoxOffice Online Terms:  
1.   our  privacy  notice,  accessible  at  https://www.dstv.co.za/privacy-notice   
("Privacy Notice");  
2.   the general terms of use for the DStv App and BoxOffice Online website which 
is accessible at https://www.dstv.co.za and such other URLs as DStv App and 
BoxOffice  Online  may  use  to  provide  the  DStv  App  and  BoxOffice  Online 
Service  (the  "DStv  App  and  BoxOffice  Online  Website"),  available  at 
https://www.dstv.co.za/website-terms ("Website Terms of Use"); and  
3.   the DStv App and BoxOffice Online Application End User Licence Agreement 
("Licence  Agreement"),  accessible  at  https://www.dstv.co.za/legal/licence-
agreement.  
3.   By agreeing to these DStv App and BoxOffice Online Terms, you also agree to be 
bound by the provisions of the privacy notice, Website Terms of Use and Licence 
Agreement, as if they have been included in these DStv App and BoxOffice Online 
Terms in full.  
4.   You are not entitled to make any use of the DStv App and BoxOffice Online Service 
or the Content if you do not agree to these DStv App and BoxOffice Online Terms. If 
you make any use of the DStv App and BoxOffice Online Service or the Content, this 
will mean that you agree to these DStv App and BoxOffice Online Terms. If you do not 
agree to these DStv App and BoxOffice Online Terms, you must immediately stop 
using the DStv App and BoxOffice Online Service and the Content.  

2. Changes to the DStv App and BoxOffice Online Terms

1. We may, at any time, change these DStv App and BoxOffice Online Terms.

2. If you are a Subscriber, we will notify you of the changes. We will do this by sending

you an email, sms or through a pop-up notice when you access the DStv App and

BoxOffice Online Service or the DStv App and BoxOffice Online Website, or through

a pop-up notice when you log into the account which we create for you after your

BoxOffice Online Account"), or through the software application developed or made

available by us for users to access and receive the DStv App and BoxOffice Online

Service ("DStv App and BoxOffice Online App"). A "Subscriber" is a person who has

registered to use the DStv App and BoxOffice Online Service through the registration

process that DStv App and BoxOffice Online prescribes and your registration has been

accepted by DStv App and BoxOffice Online.

3. If you are not a Subscriber, all changes to these DStv App and BoxOffice Online Terms

will take effect from the time that we place them on the DStv App and BoxOffice Online

Website. You are responsible for reviewing and checking these DStv App and

BoxOffice Online Terms (including any changes to the DStv App and BoxOffice Online

Terms which we may make) whenever you wish to use the DStv App and BoxOffice

Online Service or the Content.

4. If you do not agree with any changes to these DStv App and BoxOffice Online Terms,

you must end your use of the DStv App and BoxOffice Online Service in the way set

out in clause 14 below.

3. Who may use the DStv App and BoxOffice Online Service?

1. You may only use the DStv App and BoxOffice Online Service if you comply with these

DStv App and BoxOffice Online Terms and:

1. you are a Subscriber; or

2. you are allowed by a Subscriber to access or use the DStv App and BoxOffice

Online Service through the Subscriber's DStv App and BoxOffice Online

Account (an "Authorised User"). If you are an Authorised User, your rights to

use the DStv App and BoxOffice Online Service will end when the Subscriber's

rights to use the DStv App and BoxOffice Online Service end or the Subscriber

stops allowing you to access or use the DStv App and BoxOffice Online Service

through the Subscriber's DStv App and BoxOffice Online Account.

2. The Subscriber must ensure that all Authorised Users that access or use the DStv App

and BoxOffice Online Service through the Subscriber's DStv App and BoxOffice Online

Account, are aware of these DStv App and BoxOffice Online Terms, agree to these

DStv App and BoxOffice Online Terms, and comply with these DStv App and

BoxOffice Online Terms.

3. All acts and omissions of Authorised Users shall be treated as, and also be deemed

to be (i) the acts and omissions of the Subscriber whose DStv App and BoxOffice

Online Account they use to access or use the DStv App and BoxOffice Online Service;

and (ii) the acts and omissions of the other Authorised Users of that DStv App and

BoxOffice Online Account. All acts and omissions of a Subscriber shall be treated as,

and also be deemed to be, the acts and omissions of the Authorised Users that access

or use the DStv App and BoxOffice Online Service through the Subscriber's DStv App

and BoxOffice Online Account. An act or omission includes any breach of these DStv

App and BoxOffice Online Terms.

4. You must be 18 years of age or older to register for the DStv App and BoxOffice Online

Service and you must not attempt to register for the DStv App and BoxOffice Online

Service if you are not 18 years of age or older.

5. If the Authorised User is younger than 18 years of age, than the Authorised User must

have the permission of her / his parent or legal guardian to use the DStv App and

BoxOffice Online Service and to agree to these DStv App and BoxOffice Online Terms

and must only use the DStv App and BoxOffice Online Service under the supervision

of the Subscriber or another Authorised User that is 18 years of age or older.

6. We reserve the right to refuse to let you register or use the DStv App and BoxOffice

Online Service at our sole discretion. We may do this even if you complete the

registration process and agree to these DStv App and BoxOffice Online Terms.

7. We are in no way obliged to give reasons if we do not let you register or use the DStv

App and BoxOffice Online Service.

4. Your information and details

1. All information supplied to us must be truthful, accurate and complete. This also

includes the information that we request you to provide in the registration process and

at any time after that.

2. You must notify us if the information you supplied to us changes or if details we have

for you change, or if they are incorrect or incomplete. If you do not update us, we will

continue to use and rely on the most recent details which you have provided to us.

3. A Subscriber will be able to edit the Subscriber's own details by logging into the

Subscriber's DStv App and BoxOffice Online Account through the DStv App and

BoxOffice Online Service or by updating the Subscriber's details by contacting our

support agents via email at [email protected]m. We will send the Subscriber an email or

a sms confirming any updates or changes which the Subscriber makes to the

Subscriber's details.

4. Please also read the Privacy Notice for more information on how we use your

information and your rights and responsibilities.

5. Keep your DStv App and BoxOffice Online Account, Payment

Details, password and user credentials secure and secret

If you are a Subscriber:

1. After you complete the registration process, we will create your DStv App and

BoxOffice Online Account. You will need to use your email address, cell phone number

and password in order to access your DStv App and BoxOffice Online Account and to

use the DStv App and BoxOffice Online Service, or such other user credentials as we

may permit from time to time (for example, the log-in details for social media accounts

that we may accept from time to time).

2. You are responsible for all use of your DStv App and BoxOffice Online Account and

your password and any of your other user credentials (for example, the log-in details

for social media accounts that you use to access the DStv App and BoxOffice Online

Service).

3. Whenever a person uses the DStv App and BoxOffice Online Service, or performs any

other act, with your password or through your DStv App and BoxOffice Online Account

or through the use of your user credentials, we will treat this as if it was done by

yourself and with your approval.

4. You must take all reasonable and appropriate measures not to share, display in public,

or make your password, or your user credentials, or your payment details or payment

information (for example, details of your bank account or credit card or other payment

method) available to any person who is not authorised to have them. You accept that

we cannot protect you if you do not do this.

5. You must notify us immediately by sending us an email at help@dstv.com if you

suspect that another person has obtained unauthorised access to your DStv App and

BoxOffice Online Account, or password, or your user credentials, or your payment

information or payment details. You must also notify us immediately by sending us an

email at [email protected]om if you are aware of any unauthorised use of your DStv App

and BoxOffice Online Account, or password or your user credentials, or your payment

information or payment details. You will be responsible for changing your privacy

settings on your DStv App and BoxOffice Online Account, your password, your user

credentials, and your and payment details as soon as you become aware of any

unauthorised access or use.

6. We will not be responsible for any loss or damage you may suffer if any other person

uses your password, or your user credentials, or your payment information or payment

details without your approval or consent.

6. Access Devices and other equipment and facilities

1. You are only entitled to make lawful use of the DStv App and BoxOffice Online Service

and stream or download the Content through the methods permitted and intended by

us, which may include through the use of the DStv App and BoxOffice Online Website,

or through the use of the DStv App and BoxOffice Online App on a registered Access

Device.

2. A DStv App and BoxOffice Online Standard Subscriber may register up to 5 Access

Devices to a DStv App and BoxOffice Online Account at a time. A DStv App and

BoxOffice Online Mobile Subscriber may register 1 Access Device to a DStv App and

BoxOffice Online Account at a time. We may change this limitation from time to time.

A Subscriber will be able to remove Access Devices from a DStv App and BoxOffice

Online Account, which you no longer use or in order to register other Access Devices.

We may place a limitation on the number of times that you can register or remove a

particular Access Device on your DStv App and BoxOffice Online Account during a

calendar year. We may change this limitation from time to time.

3. DStv App and BoxOffice Online may offer different subscription plans as part of the

DStv App and BoxOffice Online Service. Each type of subscription plan will have

restrictions on the number of concurrent streams of Content to an Access Device

registered to a DStv App and BoxOffice Online Account of a Subscriber to that

subscription plan. These restrictions are determined by DStv App and BoxOffice

Online and details can be obtained from DStv App and BoxOffice Online prior to

subscribing to a subscription plan. The number of concurrent streams of Content that

are allowed to an Access Device registered to your DStv App and BoxOffice Online

Account at any time, will depend on the particular type of subscription plan that you

subscribe to. You must not exceed the number of concurrent streams of Content to an

Access Device registered to your DStv App and BoxOffice Online Account that apply

to the particular subscription you have subscribed to.

DStv App and BoxOffice Online subscription plans are as follows (hereinafter called

as “DStv App and BoxOffice Online Subscription Plans”):

The standard DStv App and BoxOffice Online subscription plan properties are as

follows: general entertainment only content offering; available on various devices;

offers two simultaneous viewing streams; enabled for 5 registered devices; HD quality

stream.

DStv App and BoxOffice Online Pro subscription plan properties are as follows:

selected sports, news & entertainment content offering; available on various devices;

offers two simultaneous viewing streams; enabled for 5 registered devices; HD quality

stream.

DStv App and BoxOffice Online Mobile subscription plan properties are as follows:

general entertainment only content offering; available only on smartphones and

tablets; offers only one viewing stream; enabled for one registered device; SD quality

stream.

DStv App and BoxOffice Online Pro Mobile subscription plan properties are as follows:

selected sports, news & entertainment content offering; available only on smartphones

and tablets; offers only one viewing stream; enabled for one registered device; SD

quality stream.

4. In order to access and use the DStv App and BoxOffice Online Service, your Access

Devices must meet the minimum technical specifications as set out on the DStv App

and BoxOffice Online Website at https://www.dstv.co.za/terms-and-conditions. We

will in no way be responsible for your inability to access the DStv App and BoxOffice

Online Service and Content due to limitations specific to your Access Devices.

5. You, at your own cost, are responsible for obtaining and maintaining the Access

Devices, adequate and reliable internet access, and all information technology and

telecommunication facilities, equipment, services, products, software, systems,

materials, applications, platforms, and the like, ("Technology") needed to access the

internet or to use the DStv App and BoxOffice Online Service.

6. If an Access Device does not belong to you, you confirm and promise that you have

obtained permission from the owner of the Access Device to download or stream the

Content onto the relevant Access Device and to use the Access Device to receive and

access the DStv App and BoxOffice Online Service.

7. We are not responsible for any internet access charges, service provider charges and

data usage charges. These charges must be paid by you or the owner of the Access

Device.

8. The quality of the DStv App and BoxOffice Online Service and the Content, and your

ability to use the DStv App and BoxOffice Online Service and to stream or download

the Content, including the time it takes to stream or download Content and associated

costs, may be affected by various factors, such as your location, the bandwidth

available, your Access Devices and their functionality or capabilities, the speed of your

internet connection, the services provided by your service providers, and the

communications facilities being used by you.

9. We make no warranties or representations about the quality of your viewing

experience, or the time it takes to stream or download Content, or the bandwidth or

other data that will be required to stream or download Content or to use the DStv App

and BoxOffice Online Service.

10. If you are a subscriber of any above mentioned DStv App and BoxOffice Online

Subscription Plan and its Content, and your ability to use the respective DStv App and

BoxOffice Online Subscription Plan and to stream the Content, including the time it

takes to stream the Content and associated costs, may be affected by various factors

including the services provided by DStv App and BoxOffice Online. We are not

responsible for potential Content quality shortcomings or Content unavailability with

respect to DStv App and BoxOffice Online Subscription Plan.

7. Permitted use and what you are not allowed to do

1. The DStv App and BoxOffice Online Service may only be used by you in a lawful

manner in the way that we specifically intended and for your personal and non-

commercial purposes (the "Permitted Use").

2. You must not, directly or indirectly, do any of the following things or allow anybody else

to do so:

1. perform any action that violates any of these DStv App and BoxOffice Online

Terms or any guidelines or policies posted by us;

2. display, distribute, communicate, transmit, publish or broadcast the DStv App

and BoxOffice Online Service or the Content to the public;

3. perform any action which is illegal, fraudulent or violates or infringes any

Intellectual Property Rights listed in clause 15 below;

4. use any, and all Technology or other means to access, index, frame or link to

the DStv App and BoxOffice Online Service (including the Content) in a way

that is not expressly authorised by us;

5. use Technology or other means to remove, disable, bypass, or circumvent any

Content protection or access control mechanisms, including those intended to

prevent the unauthorised download, App, capture, linking, framing,

reproduction, access to, use or distribution of the Content or the DStv App and

BoxOffice Online Service;

6. use Technology or other means to remove, disable, bypass, or circumvent any

protection mechanisms or other Technology or identifying information

contained on an Access Device;

7. use any Access Devices which have been "jailbroken" or "rooted";

8. access the DStv App and BoxOffice Online Service (including the Content)

through any automated means, including through the use of "robots," "spiders,"

or "offline readers" (other than by individually performed searches on publicly

accessible search engines for the sole purpose of, and solely to the extent

necessary for, creating publicly available search indices - but not caches or

archives - of the DStv App and BoxOffice Online Service or the Content and

excluding those search engines or indices that host, promote, or link primarily

to infringing or unauthorised content);

9. introduce any "viruses", "trojan horses", computer code, malware, instructions,

devices or other materials that are designed to disrupt, disable, harm or

otherwise impede in any manner the operation of any Access Device,

Technology, services, data, storage media, programs, equipment or

communications, or otherwise interfere with operations thereof ("Destructive

Code") into the Content or the Technology used by DStv App and BoxOffice

Online or any other person, including in the DStv App and BoxOffice Online

Website, the DStv App and BoxOffice Online App or the DStv App and

BoxOffice Online Service;

10. damage, disable, overburden, impair, or gain unauthorised access to the

Content, the DStv App and BoxOffice Online Service, the DStv App and

BoxOffice Online Website, Technology used by DStv App and BoxOffice

Online or other persons, or the DStv App and BoxOffice Online Accounts of

Subscribers or other users;

11. remove, modify, disable, block, obscure or otherwise impair any advertising

displayed on, or used in connection with, the DStv App and BoxOffice Online

Service (including the Content), the DStv App and BoxOffice Online Website,

or the DStv App and BoxOffice Online App;

12. use the DStv App and BoxOffice Online Service to advertise or promote

products or services that are not expressly approved in advance in writing by

us;

13. collect or process information in violation of our Privacy Notice;

14. encourage conduct that would constitute a criminal offense or give rise to civil

liability;

15. interfere with any other person's lawful and authorised use and enjoyment of

the DStv App and BoxOffice Online Service, the DStv App and BoxOffice

Online Website, or the DStv App and BoxOffice Online App;

16. attempt to discover or reverse engineer the source code and other materials

forming part of the Technology used to provide the DStv App and BoxOffice

Online Service, or the Content, or the DStv App and BoxOffice Online Website,

or the DStv App and BoxOffice Online App; and

17. receive or charge money, favours or other consideration for allowing any other

person to use or access the DStv App and BoxOffice Online Service, the

Content or your DStv App and BoxOffice Online Account (all of the above are

called "Prohibited Acts").

3. These DStv App and BoxOffice Online Terms and any restrictions on the use of the

DStv App and BoxOffice Online Service will also apply to any part of the DStv App and

BoxOffice Online Website and Content which is cached when using the DStv App and

BoxOffice Online Service or the DStv App and BoxOffice Online Website.

4. We may use Technology and other means to monitor that you are complying with

these DStv App and BoxOffice Online Terms.

8. Content restrictions, changes to Content and the DStv App

and BoxOffice Online Service

1. It is your responsibility to satisfy your watching preferences, make sure prior to

accessing the Content, that the Content meets your individual requirements.

2. Unless otherwise expressly stated in these DStv App and BoxOffice Online Terms, the

Content is not intended to, and does not, constitute advice or a recommendation of

any nature at all in respect of, but not limited to, any entity, institution, investment,

service or product.

3. We may continuously update the DStv App and BoxOffice Online Service, including

the Content. We reserve the right to make changes from time to time in how we offer,

provide and operate the DStv App and BoxOffice Online Service and Content.

4. We may, at our sole discretion:

1. select and determine the Content that will be available for App or download, or

as part of the DStv App and BoxOffice Online Service;

2. change, remove and update the Content that will be available for App or

download, or as part of the DStv App and BoxOffice Online Service, from time

to time;

3. restrict access to Content to particular Subscribers or Authorised Users or

choose whether to make available certain Content to any particular Subscriber

or Authorised User at any particular time;

4. limit the number of programmes or temporary downloads of any part of the

Content that can be made by you or through a DStv App and BoxOffice Online

Account at any time;

5. limit the number of temporary downloads of a particular programme or part of

the Content you may make or initiate, or which may be made or initiated

through a DStv App and BoxOffice Online Account;

6. limit the amount of times you can attempt to download a particular programme

or part of the Content, where the downloading of the programme or part of the

Content fails to complete because of poor internet connection or other

technical problem;

7. make different Content available to different Subscribers or Authorised Users

in different geographical locations;

8. implement Technologies and measures and take steps to remove and delete

Content and downloads of Content from any Access Devices and render such

Content and downloads unviewable; and

9. implement Technologies and measures to encrypt and decrypt the Content and

to protect the Content from unauthorised use and to control access to the

Content.

5. The Content that may be available to view will vary across geographic locations and

we reserve the right to limit certain Content to certain geographic locations.

6. You must not attempt to access restricted Content.

7. We reserve the right to implement Technologies, including geo-blocking technology.

This includes any Technology that is able to limit, restrict or block any access and/or

use by a person of any Content, product or service based on the geographical location

of that person, and other measures in order to verify your geographic location and

monitor that you are not accessing restricted Content from restricted geographic

locations.

9. DStv App and BoxOffice Online Kids Program, Parental

Control and supervision of users

1. The DStv App and BoxOffice Online Kids Program is the part of DStv App and BoxOffice

Online Service dedicated to Content for children aged between 2-17 years.

2. The Subscriber can create a Kids sub-profile and set parental controls mechanism as

outlined in Art. 9.4. By creating any Kids sub-profile the Subscriber confirms that he/she

is the parent or a legal guardian of a child under the age of 16, that is intended to be the

user of the Kids sub-profile. Creation of The Kids sub-profile is subject to consent of the

parent or a legal guardian.

3. It is your responsibility to manage access to Your DStv App and BoxOffice Online Account.

You must take all reasonable steps to prevent the viewing of Content by people below the

prescribed age restriction specified by us or by any applicable regulatory authority. You

must also ensure that parental guidance restrictions and requirements are adhered to.

You may limit the age restriction level of Content viewable by other users with our parental

control feature.

4. Parental control features available within the “DStv App and BoxOffice Online Kids Mode“

contains measures as follows:

1. Parents can set up age-based sub profiles for children of the following ages 2-4,

5-6, 7-9, 10-12 and 13-17. Only age appropriate Content will be visible to users

within the age ranges of the profiles plus Content that belongs to a lower age

classification.

2. In addition:

- when a platform wide parental PIN code is set up at any of the following

values: 7+, 13+ and 16+ all Content that is rated at or above the parental

PIN code is restricted for the first playback or download unless the PIN

code is entered,

- In the preceding 5 minutes, after the PIN has been input, the PIN shall not

be required again, and any content is freely accessible. It remains the

responsibility of the Subscriber to ensure that no minors watch Content that

is unsuitable (even in the event a Parental PIN code has been set).

- When switching between your sub profiles or after signing out, playback

and downloads shall require the PIN code once more.

3. All changes relating to Profile editing/creation and PIN editing/creation are

emailed/messaged to the Subscriber.

4. In certain cases a PIN code protection can be removed without the manual entry

of the account associated password. Such a case may occur if the Platform is not

being used in a way it is designed for a user of a Kids subprofile of the respective

age. DStv App and BoxOffice Online shall not be liable for any such act by

Subscriber or an Authorised User.

5. You must supervise all use of the DStv App and BoxOffice Online Service through your

DStv App and BoxOffice Online Account, and every person using the Access Devices

registered to your DStv App and BoxOffice Online Account. You must also ensure that all

persons that use the DStv App and BoxOffice Online Service through your DStv App and

BoxOffice Online Account, and every person using the Access Devices registered to your

DStv App and BoxOffice Online Account, complies with these DStv App and BoxOffice

Online Terms and does not engage in any Prohibited Acts.

6. Certain Content may be subject to age restrictions, contain strong language, contain

explicit visuals or other material which may offend sensitive viewers or be inappropriate

for younger viewers or certain categories of viewers. We will attempt to provide

appropriate audience guidelines relating to the Content. It is, however, your responsibility

to heed those warnings and to act responsibly.

10. Subscription period

1. A DStv App and BoxOffice Online Service Subscription will commence when the

Subscriber registers to use the DStv App and BoxOffice Online Service, set at least

one payment instrument (e.g. credit card, voucher or agreement with

telecommunications operator) and we accept the registration. The subscription and

this agreement will continue thereafter on a month-to-month basis until it is ended by

the Subscriber or us in one of the ways set out in these DStv App and BoxOffice Online

Terms.

2. Free trial terms and conditions

1. We may sometimes allow the Subscriber to end the subscription to use the

DStv App and BoxOffice Online Service within a period of 14 days after the

Subscriber registers (or such other period we may specify upon registration)

and we will not charge the Subscriber for use of the DStv App and BoxOffice

Online Service during this time ("Free Trial"). If we give a Subscriber a Free

Trial and the Subscriber does not cancel the subscription before the end of the

Free Trial period, the Subscriber will be required to pay the Monthly Fee and

the subscription will continue on a month-to-month basis until we or the

Subscriber end this agreement in the way set out in clause 14 (see clause 11

for more information on the Monthly Fee).

2. Free Trials are strictly reserved for first-time Subscribers. You will not qualify

for a Free Trial if your payment details have been used to pay for a subscription

on another DStv App and BoxOffice Online Account or if you have registered

before.

3. We reserve the right, at our sole discretion, to determine whether you are

entitled to a Free Trial.

4. If the Subscriber cancels the subscription before the end of the Free Trial, you

will continue to have access to the DStv App and BoxOffice Online Service for

the remainder of the Free Trial period.

5. We reserve the right, at our discretion, to determine DStv App and BoxOffice

Online Service subscription plans that are subject to Free Trial.

11. Payment and Billing

1. Monthly subscription fees

1. A Subscriber must pay the monthly subscription fee that we set from time to time and

all taxes that we are required to charge on this fee (the "Monthly Fee").

2. The Monthly Fee excludes any internet, data, service provider or Access Device costs,

which shall be for your own account.

3. The Monthly Fee must be paid by the Subscriber each month in advance and for every

month in which the Subscriber remains registered to use the DStv App and BoxOffice

Online Service (each such month is referred to as a "Subscription Period"). For this

purpose, the monthly periods shall be calculated from the date on which the Subscriber

registers for the DStv App and BoxOffice Online Service until the corresponding date

in the following month (eg. if you registered on 15 March, the first monthly period will

continue until 15 April, and the next monthly period will continue until 15 May and so

forth). However, if the Subscriber was given the Free Trial, the monthly period will be

calculated from the day after the Free Trial expires and continue until the

corresponding day in the following month (notwithstanding that your subscription

started at the beginning of the Free Trial period).

4. We will bill the Subscriber on or within a reasonable period after the monthly calendar

day corresponding to the day that the Subscriber registered to access the DStv App

and BoxOffice Online Service ("Monthly Billing Date") (eg. if the Subscriber registered

on 15 March, the Subscriber's first Monthly Fee will be billed on or after 15 March, and

each subsequent Monthly Fee will be billed on the 15th day of each month thereafter).

However, if the Subscriber was given the Free Trial, the Monthly Billing Date will be

calculated from the day after the Free Trial expires (eg. if the Free Trial ended on 15

March, the first Monthly Billing Date will be 16 March and the 16th day of each month

after that).

5. The Subscriber must pay the Monthly Fee on each Monthly Billing Date.

6. If you are a subscriber of the standard DStv App and BoxOffice Online plan, DStv App

and BoxOffice Online Pro or DStv App and BoxOffice Online Pro Mobile plan and you

want to switch to DStv App and BoxOffice Online Mobile, you are entitled to proceed

to switch to the DStv App and BoxOffice Online Mobile plan on a date following the

last day of the current prepaid subscription of your standard DStv App and BoxOffice

Online plan.

7. If you are a subscriber of the DStv App and BoxOffice Online Pro or DStv App and

BoxOffice Online Pro Mobile plan and you want to switch to the standard DStv App

and BoxOffice Online plan, you are entitled to proceed to switch to the standard DStv

App and BoxOffice Online plan on a date following the last day of the current prepaid

subscription of your DStv App and BoxOffice Online Pro or DStv App and BoxOffice

Online Pro Mobile plan.

8. If you are a subscriber of the DStv App and BoxOffice Online Pro plan and you want to

switch to DStv App and BoxOffice Online Pro Mobile, you are entitled to proceed to

switch to the DStv App and BoxOffice Online Pro Mobile plan on a date following the

last day of the current prepaid subscription of your DStv App and BoxOffice Online Pro

plan.

9. If you are a subscriber of the DStv App and BoxOffice Online Mobile plan and you want

to switch to the standard DStv App and BoxOffice Online plan, DStv App and BoxOffice

Online Pro or DStv App and BoxOffice Online Pro Mobile, you are entitled to proceed

to switch to the respective DStv App and BoxOffice Online plan immediately. If you

prepaid for your DStv App and BoxOffice Online Mobile plan, we evaluate the

remaining number of prepaid days to DStv App and BoxOffice Online credits. DStv

App and BoxOffice Online credits will remain active on your DStv App and BoxOffice

Online Account, in case you decide to use DStv App and BoxOffice Online Mobile plan

again we will automatically grant you access to the DStv App and BoxOffice Online

Mobile plan for the number of days corresponding to the number of remaining DStv

App and BoxOffice Online credits.

10. If you are a subscriber of the standard DStv App and BoxOffice Online plan and you

want to switch to the DStv App and BoxOffice Online Pro or DStv App and BoxOffice

Online Pro Mobile plan, you are entitled to proceed to switch to the respective DStv

App and BoxOffice Online plan immediately. If you prepaid for your standard DStv App

and BoxOffice Online plan, we evaluate the remaining number of prepaid days to DStv

App and BoxOffice Online credits. DStv App and BoxOffice Online credits will remain

active on your DStv App and BoxOffice Online Account, in case you decide to use the

standard DStv App and BoxOffice Online plan again we will automatically grant you

access to the standard DStv App and BoxOffice Online plan for the number of days

corresponding to the number of remaining DStv App and BoxOffice Online credits.

11. If you are a subscriber of the DStv App and BoxOffice Online Pro Mobile plan and you

want to switch to the DStv App and BoxOffice Online Pro plan, you are entitled to

proceed to switch to the DStv App and BoxOffice Online Pro plan immediately. If you

prepaid for your DStv App and BoxOffice Online Pro Mobile plan, we evaluate the

remaining number of prepaid days to DStv App and BoxOffice Online credits. DStv

App and BoxOffice Online credits will remain active on your DStv App and BoxOffice

Online Account, in case you decide to use the DStv App and BoxOffice Online Pro

Mobile plan again we will automatically grant you access to the DStv App and

BoxOffice Online Pro Mobile plan for the number of days corresponding to the number

of remaining DStv App and BoxOffice Online credits.

12. DStv App and BoxOffice Online may confirm your credit card`s online payment

enablement via processing a once-off, immediately refunded charge of one unit in your

local currency.

2. Changes to Monthly Fee

1. We may increase the Monthly Fees at least once every calendar year by an amount

which is not more than 10%. We can increase the fees by more than this amount, but

then clause 11.2.3 will apply.

2. We will give the Subscriber at least 30 days prior written notice of any increases to the

Monthly Fee.

3. Where the increase in the Monthly Fee is more than 10% and the Subscriber does not

agree to the adjusted Monthly Fee, the Subscriber may cancel the subscription in

accordance with clause 14.

3. Payment Method

If you are a Subscriber:

1. In order to complete the registration process, you will be required to tell us which

method you will use to make payment (eg. through your bank account, credit card,

debit card, or other payment facility), (your "Payment Method") and give us the details

of your Payment Method (eg. bank account number, or credit or debit card

information), (your "Payment Details").

2. By registering for the DStv App and BoxOffice Online Service and providing your

designated Payment Method or Payment Details, you authorise us to charge you the

Monthly Fee at the then current rate, and any other charges you may incur through

the use of the DStv App and BoxOffice Online Service to your Payment Details and

Payment Method.

3. You must provide current, valid and accepted Payment Details upon registration,

which we may authenticate. The same details will be used to pay for the DStv App and

BoxOffice Online Service depending on the selected Payment Method.

4. If there is a change in your Payment Details or Payment Method, you are required to

immediately update the information by logging onto the DStv App and BoxOffice

Online Website and updating your DStv App and BoxOffice Online Account.

5. You must ensure at all times that you keep your Payment Details updated and that

you have sufficient funds available to pay for the DStv App and BoxOffice Online

Service.

6. If you change your Payment Details or Payment Method we may choose to

authenticate the new Payment Details or Payment Method prior to the new Payment

Details or Payment Method being accepted. We will inform you once your new

Payment Details or Payment Method have been accepted.

7. If you choose to pay using PayPal, you will be establishing a billing agreement

between yourself and PayPal, which will allow PayPal to set up a subscription with you

in terms of which PayPal will bill you on a recurring basis. You will be billed in your

local currency in terms of PayPal’s reference transaction method. The actual amount

that you will be charged will be in your local currency and will depend on the exchange

rate applied by your financial institution. In addition to clause 11.3.2 and subject to

clauses 11.3.7 and 11.5, you acknowledge that the amount billed each month may

vary for reasons that include, without limitation, differing amounts due to promotional

offers such as gift card redemption, vouchers and promotional code redemption, and

you authorise PayPal to charge your Payment Method for such varying amounts.

PayPal will maintain the billing agreement and you reserve the right to cancel such a

billing agreement by logging onto your account profile with PayPal.

8. We reserve the right to bill you for the Subscription Fees in your local currency or in

ZAR (you remain responsible for the exchange rate applied by your bank).

9. If a payment is not successfully made or collected, due to expiration, insufficient funds,

incorrect Payment Details or another reason, you remain responsible for any

uncollected amounts and you authorise us to continue to collect payment from your

Payment Details and Payment Method for a period of additional days from the date

payment is due.

10. We are not responsible for any acts, failures, delays or omissions on the part of any

third party, bank, payment aggregators, or payment facilities providers. You will be

responsible for the acts, failures, delays or omissions on the part of any third party,

bank, payment aggregators, or payment facilities providers, including those

responsible for your Payment Method or for paying us.

11. We will notify you if payment is unsuccessful and if we are unable to collect payment

from your Payment Details or using your Payment Method. We may suspend your

subscription to the DStv App and BoxOffice Online Service if we are unable to collect

payment successfully, as set out in clause 12. Even if we suspend your subscription,

you will still be responsible for all uncollected amounts which are due to us for the time

that you continued to be a subscriber to the DStv App and BoxOffice Online Service.

12. Even if we suspend your subscription, you will still be responsible for all uncollected

amounts which are due to us for the time that you continued to be a subscriber to the

DStv App and BoxOffice Online Service.

4. Sales records and invoices

We will provide a Subscriber with a sales record of the transactions, order history and

invoices which a Subscriber can view by logging into the Subscriber's DStv App and

BoxOffice Online Account on the DStv App and BoxOffice Online Website. At the

Subscriber's election, we will also provide the sales record and invoices to you by e-

mail or by post.

5. Vouchers and promotions

1. We may, in our sole discretion, offer vouchers ourselves or through our business

arrangements with third parties ("promotional or voucher partners"), to selected

Subscribers which enable Subscribers to access the DStv App and BoxOffice Online

Service for a discounted rate subject to our terms and conditions and that of our

promotional or voucher partners (as the case may be). Should this be applicable to

you, please take note of these additional terms and conditions of the promotional and

voucher partners. The terms and conditions relating to such vouchers and DStv App

and BoxOffice Online will be disclosed on the DStv App and BoxOffice Online Website

or in other communications made available to you.

2. Should you subscribe to DStv App and BoxOffice Online with a voucher at any time

and should the period of use therein expire, you will thereafter be billed in accordance

with these terms and conditions with the payment details you provided us.

3. We may also introduce a number of different subscription plans or options, including

special promotional plans with different conditions and limitations. Any materially

different terms from those described in these DStv App and BoxOffice Online Terms

will be disclosed on the DStv App and BoxOffice Online Website or in other

communications made available to you.

6. Refunds

1. As far as the law allows, payment of the Monthly Fee is not refundable and we will not

refund or credit you for partially used monthly Subscription Periods.

2. If you wish to end your subscription, you must do this in the way set out in clause 14.1.

12. We may suspend the DStv App and BoxOffice Online

Service or your use of the DStv App and BoxOffice Online

Service

1. We may temporarily suspend part or all of the DStv App and BoxOffice Online Service,

the operation of the DStv App and BoxOffice Online Website, or your use of the DStv

App and BoxOffice Online Service or your DStv App and BoxOffice Online Account, in

any one or more of these circumstances:

1. we need to perform maintenance on, or updates to, the DStv App and

BoxOffice Online Website, or any of the Technology that we use to provide the

DStv App and BoxOffice Online Service;

2. we become aware of any actual, threatened or suspected fraud or any actual,

threatened or suspected unauthorised use of the DStv App and BoxOffice

Online Website, the DStv App and BoxOffice Online Service, the Content or

your DStv App and BoxOffice Online Account;

3. we have reasonable grounds to believe that the DStv App and BoxOffice

Online Website, the DStv App and BoxOffice Online Service or the Content are

being used negligently, fraudulently, illegally or in a way that we have not given

permission for;

4. you do not comply with your obligations and even after we have given you 5

days' notice to comply (or such shorter period where this is reasonable);

5. we reasonably believe that your password has been lost or stolen or disclosed

to an unauthorised person;

6. we become aware that any information you have provided is false, inaccurate,

incomplete or misleading;

7. we must do so to comply with the law; or

8. a court or regulator tells us to do this.

2. The suspension will continue for so long as we reasonably believe is appropriate.

3. We will notify you if we suspend part or all of the DStv App and BoxOffice Online

Service or your use of the DStv App and BoxOffice Online Service or your DStv App

and BoxOffice Online Account, where it is reasonably practical to do so.

13. We can suspend the DStv App and BoxOffice Online Service

in the event of non-payment

1. We may temporarily suspend part or all of the DStv App and BoxOffice Online Service,

or your use of the DStv App and BoxOffice Online Service or your DStv App and

BoxOffice Online Account if you fail to pay us on time or if we are unable to collect

payment from your Payment Details or through your Payment Method.

2. We will inform you that we are suspending part or all of the DStv App and BoxOffice

Online Service, or your use of the DStv App and BoxOffice Online Service or your

DStv App and BoxOffice Online Account due to payment not taking place.

3. The suspension will continue for as long as all uncollected amounts which are due to

us have been paid by you.

4. After you have paid us all uncollected amounts which are due to us, you may choose

whether:

1. you wish to end your subscription to the DStv App and BoxOffice Online

Service as set out in clause 14.1; or

2. you wish to reactivate your subscription to the DStv App and BoxOffice Online

Service and DStv App and BoxOffice Online Account which was previously

suspended.

14. Ending this agreement

1. How you may end your use of the DStv App and BoxOffice

Online Service

1. If you are a Subscriber:

1. You may end this agreement and cancel your subscription to the DStv App and

BoxOffice Online Service at any time without reason.

2. In order to cancel the DStv App and BoxOffice Online Service, you must access

your DStv App and BoxOffice Online Account on the DStv App and BoxOffice

Online Website and follow the instructions for cancellation.

3. You must cancel your subscription on or before the next Monthly Billing Date

to avoid the next billing. If you fail to do so, you must pay all Monthly Fees

which are invoiced by us before you cancel your subscription. As far as the law

allows, any payment of the Monthly Fee already made at the date of

cancellation will not be refunded.

4. If you are using a third party as a Payment Method and wish to cancel your

subscription to the DStv App and BoxOffice Online Service at any time, you

acknowledge and agree that you may also need to terminate your relationship

with such third party by cancelling your account with the applicable third party.

Billing information in respect of your subscription to the DStv App and

BoxOffice Online Service may be made accessible on your DStv App and

BoxOffice Online Account with the applicable third party.

2. If you are an Authorised User, you may end this agreement between

you and DStv App and BoxOffice Online by no longer using the DStv

App and BoxOffice Online Service.

2. How we may end this agreement

1. We reserve the right at any time and for any reason to terminate our agreement with

you, or your subscription to the DStv App and BoxOffice Online Service, or the

operation or availability of the DStv App and BoxOffice Online Service, or your right to

use the DStv App and BoxOffice Online Service or any part thereof. If we do this and

you are a Subscriber, we will give you 30 calendar days prior written notice (unless

the termination is required by law or it is reasonable in the circumstances to give

shorter notice).

2. We may end this agreement and terminate your use of the DStv App and BoxOffice

Online Service, the Content and the DStv App and BoxOffice Online Website

immediately at any time in one or more of the following circumstances:

1. where you breach a material provision of these DStv App and BoxOffice Online

Terms, and fail to remedy the breach after we have given you 5 calendar days'

notice (or such shorter period where this is reasonable);

2. where you breach the Licence Agreement;

3. where we have reasonable grounds to believe you are committing or have

committed a Prohibited Act;

4. if you attempt to access restricted Content from restricted geographical

locations;

5. where we have reasonable grounds to believe you are engaged in illegal or

improper use of the DStv App and BoxOffice Online Service or the Content;

6. where we must do so to comply with the law;

7. where a court or regulator tells us to do this; or

8. if any provision of these DStv App and BoxOffice Online Terms, or part of a

provision, becomes unenforceable, illegal or invalid.

3. Consequences of termination

1. Consequences if you end this agreement

1. When you end this agreement, your rights to use the DStv App and BoxOffice

Online Service will continue until the end of your current monthly Subscription

Period and you will be unsubscribed from the DStv App and BoxOffice Online

Service on the next Monthly Billing Date. The DStv App and BoxOffice Online

Service will continue up until the next Monthly Billing Date even if there is no

usage on your DStv App and BoxOffice Online Account or you do not use the

DStv App and BoxOffice Online Service for the remainder of the month

following the cancellation. This means that you will have access to the DStv

App and BoxOffice Online Service and Content for the remainder of that period.

2. Consequences if we end this Agreement

1. When we end this agreement or your rights to use the DStv App and BoxOffice

Online Service, your rights to use the Content and DStv App and BoxOffice

Online Service will end on the date that we stop allowing you to use the DStv

App and BoxOffice Online Service. You must stop using the DStv App and

BoxOffice Online Service and the Content from that date.

4. Terms which do not end

1. Many provisions of these DStv App and BoxOffice Online Terms will continue after this

agreement or your subscription to the DStv App and BoxOffice Online Service ends,

including terms and conditions which by their nature must continue to apply. This is

because certain rights and duties must survive even though the agreement between

us has come to an end or you have stopped using the DStv App and BoxOffice Online

Service.

2. Some of the provisions in these DStv App and BoxOffice Online Terms which continue

include (but is not limited to):

1. terms and conditions where our liabilities or responsibilities, or those of our

affiliates (companies under common ownership and control), are excluded or

limited, including amounts which you can claim from us;

2. terms and conditions where the rights you have against us, or our affiliates, are

limited or excluded;

3. terms and conditions which indemnify us or our affiliates, or you take on

responsibility for certain losses or damages that may happen;

4. our rights in clause 8.4;

5. the provisions of clause 15; and

6. any other terms and conditions in the DStv App and BoxOffice Online Terms

which are expressly stated to survive or continue after the end of this

agreement, or after the end of any part of this agreement.

15. Intellectual property

1. You acknowledge that the Content made available to you through the DStv App and

BoxOffice Online Service is owned by, or licensed to, us and is protected by laws,

including intellectual property law.

2. You must not use the DStv App and BoxOffice Online Service or the Content in any

way that constitutes a violation of any law (including intellectual property law), or an

infringement or misappropriation of our rights (including, without limitation, Intellectual

Property Rights), or the rights or Intellectual Property Rights of our licensors or any

third party. In these DStv App and BoxOffice Online Terms, "Intellectual Property

Rights" include all intellectual property rights of whatsoever nature and however

embodied, including (without limitation) copyright, patents, patent rights, designs,

design rights, invention rights, database rights, know-how, confidential information,

trade secrets, trade marks, trade names, domain names, service marks, goodwill and

all other intellectual property rights, in each case whether registered or unregistered

which subsist or will subsist now or in the future in any part of the world, and including

all rights to recover damages for the breach, infringement, or misappropriation of any

such Intellectual Property Rights.

3. You must not reproduce, modify, copy, perform, transmit or commercially exploit the

Content in any manner whatsoever and no Content delivered to an Access Device

may be redistributed or copied from that Access Device.

4. All Intellectual Property Rights, including all rights, title and interest in and to the DStv

App and BoxOffice Online Service, DStv App and BoxOffice Online Website and

Content, of whatsoever nature existing now and in the future, remain our absolute

property and that of our licensors.

5. You will not, at any time, acquire any rights, title, ownership or interest, including any

Intellectual Property Rights, in or to the DStv App and BoxOffice Online Service, the

DStv App and BoxOffice Online Website or the Content other than the limited, non-

exclusive, non-transferable and revocable licence to use the DStv App and BoxOffice

Online Service for the Permitted Use in accordance with these DStv App and

BoxOffice Online Terms.

6. Where any of the Content has been licensed to us or belongs to any third party, your

rights of use will also be subject to any terms and conditions which that licensor or

third party imposes from time to time and you agree to comply with such third party

terms and conditions.

16. Disclaimer and exclusion of warranties

1. As far as the law allows, the DStv App and BoxOffice Online Service, DStv App and

BoxOffice Online App and Content are provided on an "as is" basis and without any

representation or warranty whatsoever, whether express, implied or statutory

(including any implied warranties of reliability, fitness for any particular purpose, or

exclusion of errors or inaccuracies).

2. As far as the law allows, we make no representations and give no warranties that the

DStv App and BoxOffice Online Service or Content will be tailored to meet your

personal requirements or expectations, be available and accessible at all times, be

uninterrupted, error free, secure, or free from Destructive Code.

17. Limits to our liability

1. As far as the law allows, we and our affiliates will not be responsible to you (and we

hereby disclaim all liability) for any loss, liability, injury or damage (whether direct,

indirect, incidental, special, punitive or consequential) whatsoever resulting from any:

1. errors, mistakes, or inaccuracies in the Content or the DStv App and BoxOffice

Online Service;

2. personal injury or property damage, of any nature whatsoever, resulting from

access to and use of the DStv App and BoxOffice Online Service;

3. any unauthorised access to or use of our Technology and/or any and all

personal information stored therein;

4. any interruption or cessation of transmission to or from the DStv App and

BoxOffice Online App, the Content, or Technology used by you or us to provide

or receive the DStv App and BoxOffice Online Service or the Content; and/or

5. any Destructive Code which may be transmitted to or through the DStv App

and BoxOffice Online App, the DStv App and BoxOffice Online Website, the

DStv App and BoxOffice Online Service or the Content.

2. The provisions of clause 17.1 apply irrespective of whether any claim you or others

make, or any loss, liability, injury or damage suffered, is based on warranty, contract,

delict or any other legal theory, and whether or not we have been advised of the

possibility of such damages.

18. Indemnity

1. As far as the law allows, you hereby irrevocably indemnify us and our affiliates and

agree to hold us, our affiliates and our suppliers harmless against any loss, liability,

costs, and damages which we or they may suffer as a result of:

1. you infringing or misusing any person's rights, including Intellectual Property

Rights in relation to the DStv App and BoxOffice Online Service and Content;

2. you performing a Prohibited Act;

3. you failing to comply with these DStv App and BoxOffice Online Terms; and/or

4. any deliberate or unlawful act that you commit or a failure to act.

19. Notices and communication

1. Any notices sent to us under these DStv App and BoxOffice Online Terms, including

legal notices, must be delivered to us by hand or registered post at 144 Bram Fischer

Dr, Bordeaux, Randburg, 2194, South Africa or by email at help@dstv.com.

2. Any notices we send to you under these DStv App and BoxOffice Online Terms,

including legal notices, will be delivered to the address you provided upon registration

or any other address which you have given us proper notice about, or to your email

address or cell phone number if you indicated that as your preference on registration.

However any notices that we may send you in other ways which are received by you,

will qualify as adequate notice.

3. We have also the right to send you notices and communications about certain issues

by SMS, or email or direct message, or when you log in to the DStv App and BoxOffice

Online Account, or on the DStv App and BoxOffice Online Website, or through the

DStv App and BoxOffice Online App. These issues include :

1. increases to Monthly Fees;

2. changes or updates to your details

3. inactivity of your DStv App and BoxOffice Online Account;

4. notices that you are in breach of these DStv App and BoxOffice Online Terms;

5. notices of suspension or termination of, or that we intend to suspend or

terminate, this agreement or the DStv App and BoxOffice Online Service or

your use of the DStv App and BoxOffice Online Service (or any part thereof);

6. notices that we have changed any part of the DStv App and BoxOffice Online

Terms; and

7. notices about billing or payment information, including (without limitation) non-

payment.

4. You may not unsubscribe to receive notices from us regarding the above information.

5. All notices given by us to a Subscriber shall be treated as having been given, and be

deemed to have also been given, to the Authorised Users that access or use the DStv

App and BoxOffice Online Service through the Subscriber's DStv App and BoxOffice

Online Account. All notices given by us to an Authorised User shall also be treated as

having been given, and be deemed to have also been given, to the Subscriber whose

DStv App and BoxOffice Online Account the Authorised User makes use of. The

Subscriber and Authorised Users must immediately make each other aware of notices

which may be received from us.

20. References and links to and from other web sites, products

and services

1. The DStv App and BoxOffice Online App and the DStv App and BoxOffice Online

Website may include access to products and services provided by third parties. Such

products and/or services may be provided directly or via links to the third parties. We

shall, where reasonable, classify the products and/or services as third party products

or services. Notwithstanding that the products and/or services may be co-branded,

you acknowledge that the agreement for the provision of such third party product or

service is between you and the relevant third party and we shall not be party to such

agreement. Further, we shall not be liable for any act or omission of the third party,

nor the provision of the products or services by the third party to you.

2. The DStv App and BoxOffice Online App and the DStv App and BoxOffice Online

Website may contain references or links to other web sites ("Other Web Sites") and to

the products, opinions or services of third parties. These references or links are not

intended to be, and should not be interpreted as an endorsement, recommendation,

or affiliation to these Other Web Sites or the opinions, products, services of third

parties. Your use of Other Web Sites or the products or services of third parties will be

entirely at your own risk.

3. To the fullest extent allowed by law, we are not responsible to you for any loss, liability,

expense, claim, penalty or damage, whether direct, indirect, special or consequential,

arising from or related to the reliance on, use or attempted use of Other Web Sites or

the opinions, products or services of third parties.

4. You may not make (and you may not allow any third party to make) any reference to

us, the DStv App and BoxOffice Online Service, the DStv App and BoxOffice Online

App or the Content, whether by way of a link or otherwise, where the reference could

in any way be interpreted as an endorsement, affiliation, or recommendation by us in

relation to you or a third party, or of your services, products, opinions or conduct or

those of a third party.

21. Miscellaneous provisions

1. These DStv App and BoxOffice Online Terms, and any rights, obligations and licenses

granted hereunder, may not be transferred, ceded, delegated or assigned by you.

2. You agree that we may, at any time, transfer, cede, delegate or assign any or all of

our rights and obligations under these DStv App and BoxOffice Online Terms and we

may do so without your consent. We will notify you if we transfer, cede, delegate or

assign any rights or obligations to a third party, except that we do not need to notify

you if we transfer, cede, delegate or assign any or all rights or obligations to an affiliate.

We may subcontract our obligations without your consent and we do not have to inform

you if we subcontract any of our obligations.

3. These DStv App and BoxOffice Online Terms shall apply for the benefit of and be

binding upon each party's successors and assigns.

4. DStv App and BoxOffice Online means MultiChoice Support Services Proprietary

Limited (registration number: 2007/014131/07), a company duly registered and

incorporated in accordance with the laws of the Republic of South Africa with its

address at: 144 Bram Fischer Dr, Bordeaux, Randburg, 2194, South Africa. The DStv

App and BoxOffice Online Terms shall be governed by the laws of the Republic of

South Africa.

5. Our failure to exercise or enforce any right or provision of these DStv App and

BoxOffice Online Terms shall not constitute a waiver of such right or provision.

6. These DStv App and BoxOffice Online Terms make up the whole agreement between

you and us relating to the use of the Content and the DStv App and BoxOffice Online

Service. As far as the law allows, neither you nor we are legally obliged to comply with

any term, condition, undertaking, representation, or promise relating to the DStv App

and BoxOffice Online Service or the Content that is not written in these DStv App and

BoxOffice Online Terms.

7. Each provision of these DStv App and BoxOffice Online Terms, and each part of any

provision, is removable and detachable from the others. As far as the law allows, if

any provision of these DStv App and BoxOffice Online Terms, or part of a provision,

becomes unenforceable, illegal or invalid, it must be treated as if it was not included

in these DStv App and BoxOffice Online Terms, the rest of these DStv App and

BoxOffice Online Terms will still be valid and enforceable.

8. In these DStv App and BoxOffice Online Terms, headings are for convenience and not

to be used in interpreting these terms, and unless expressly stated otherwise or

otherwise required by the context:

1. references to the singular includes the plural and vice versa;

2. words in any particular gender include the other genders (male, female and

neutral). Reference to a neutral gender (for example 'they' or 'it') include all

genders.

3. words or expressions that are defined or capitalised in these DStv App and

BoxOffice Online Terms shall have the same meaning wherever used in these

DStv App and BoxOffice Online Terms;

4. the word 'including' or 'include' or 'includes' must not be interpreted as limited

to the list following the word or excluding other items from a list following the

word. The word:

1. 'including' means 'including but not limited to';

2. 'include' means 'include but is not limited to'; and

3. 'includes' means 'includes but is not limited to'.

5. where any number of days is given, those days are counted to exclude the first

day but include the last day.

This version of the DStv App and BoxOffice Online service terms and conditions applies from 5

March 2021. Previous versions of the DStv App and BoxOffice Online service terms and

conditions to be found on this page.

DStv App FREE and BoxOffice  Online 
FREE TERMS AND CONDITIONS  
  
These DStv App and BoxOffice Online service terms and conditions apply to the use of the DStv 
App and BoxOffice Online Freemium service. Please read these terms and conditions carefully.  
  
1.  The  DStv  App  and  BoxOffice  Online  Service  and  your 
agreement to these DStv App and BoxOffice Online Terms  
1. DStv App and BoxOffice Online Free ("DStv App and BoxOffice Online" or "we" or "us" 
or "our") provides an on demand App service (the "DStv App and BoxOffice Online 
Service" “Platform”) through which users can stream television shows, movies, video 
or  audio  clips  and  other  audio-visual  materials  ("Content")  by  using  an  electronic 
device which is capable of connecting to the internet, including personal computers, 
mobile phones, tablets, media players, smart TVs, set top boxes, gaming consoles 
and other similar devices ("Access Device"). DStv App and BoxOffice Online Free 
("DStv App and BoxOffice Online" or "we" or "us" or "our") is a DStv App and BoxOffice 
Online product associated with an on demand advertising service that is being served 
in exchange of providing the service free of charge. 
2.   The  DStv  App and  BoxOffice Online  Service is made  available  by  DStv App  and 
BoxOffice  Online  on  the  terms  and  conditions  contained  on  the  website  
https://www.dstv.co.za/terms-and-conditions (these "DStv App and BoxOffice Online 
Terms"). Please note that the following are hereby incorporated into and form part of 
these DStv App and BoxOffice Online Terms:  
1.   our  Privacy  Notice,  accessible  at  https://www.dstv.co.za/privacy-notice   
("Privacy Notice");  
2.   the general terms of use for the DStv App and BoxOffice Online website which 
is  accessible at  www.DStv  App and  BoxOffice Online.com  and  such  other 
URLs as DStv App and BoxOffice Online may use to provide the DStv App and 
BoxOffice  Online  Service  (the  "DStv  App  and  BoxOffice  Online  Website"), 
available at https://www.dstv.co.za/website-terms ("Website Terms of Use"); 
and  
3.   the DStv App and BoxOffice Online Application End User Licence Agreement 
("Licence  Agreement"),  accessible  at  https://www.dstv.co.za/legal/licence-
agreement.  
3.   By agreeing to these DStv App and BoxOffice Online Terms, you also agree to be 
bound by the provisions of the Privacy Notice, Website Terms of Use and Licence 
Agreement, as if they have been included in these DStv App and BoxOffice Online 
Terms in full.  

4. You are not entitled to make any use of the DStv App and BoxOffice Online Service

or the Content if you do not agree to these DStv App and BoxOffice Online Terms. If

you make any use of the DStv App and BoxOffice Online Service or the Content, this

will mean that you agree to these DStv App and BoxOffice Online Terms. If you do not

agree to these DStv App and BoxOffice Online Terms, you must immediately stop

using the DStv App and BoxOffice Online Service and the Content.

2. Changes to the DStv App and BoxOffice Online Terms

1. We may, at any time, change these DStv App and BoxOffice Online Terms.

2. If you are a Registered User, we will notify you of the changes. We will do this by

sending you an email, sms or through a pop-up notice when you access the DStv App

and BoxOffice Online Service or the DStv App and BoxOffice Online Website, or

through a pop-up notice when you log into the account which we create for you after

your register in order to use the DStv App and BoxOffice Online Service ("DStv App

and BoxOffice Online Account"), or through the software application developed or

made available by us for users to access and receive the DStv App and BoxOffice

Online Service ("DStv App and BoxOffice Online App"). A "Registered User" is a

person who has registered to use the DStv App and BoxOffice Online Service through

the registration process that DStv App and BoxOffice Online prescribes and your

registration has been accepted by DStv App and BoxOffice Online. A "Not Registered

User" is a person who has not registered to use the DStv App and BoxOffice Online

Service, however enters and uses the DStv App and BoxOffice Online Platform by any

means.

3. If you are not a Registered User, all changes to these DStv App and BoxOffice Online

Terms will take effect from the time that we place them on the DStv App and BoxOffice

Online Website. You are responsible for reviewing and checking these DStv App and

BoxOffice Online Terms (including any changes to the DStv App and BoxOffice Online

Terms which we may make) whenever you wish to use the DStv App and BoxOffice

Online Service or the Content.

4. If you do not agree with any changes to these DStv App and BoxOffice Online Terms,

you must end your use of the DStv App and BoxOffice Online Service in the way set

out in clause 14 below.

3. Who may use the DStv App and BoxOffice Online Service?

1. You may only use the DStv App and BoxOffice Online Service if you comply with these

DStv App and BoxOffice Online Terms and:

1. you are a Registered User; or

2. you are allowed by a Registered User to access or use the DStv App and

BoxOffice Online Service through the Registered User's DStv App and

BoxOffice Online Account (an "Authorised User"). If you are an Authorised

User, your rights to use the DStv App and BoxOffice Online Service will end

when the Registered User's rights to use the DStv App and BoxOffice Online

Service end or the Registered User stops allowing you to access or use the

DStv App and BoxOffice Online Service through the Registered User's DStv

App and BoxOffice Online Account; or

3. you are a Not Registered User.

2. The Registered User must ensure that all Authorised Users that access or use the

DStv App and BoxOffice Online Service through the Registered User's DStv App and

BoxOffice Online Account, are aware of these DStv App and BoxOffice Online Terms,

agree to these DStv App and BoxOffice Online Terms, and comply with these DStv

App and BoxOffice Online Terms. Not Registered Users agree to these DStv App and

BoxOffice Online Terms, and comply with these DStv App and BoxOffice Online Terms

when entering the DStv App and BoxOffice Online Platform by any means.

3. All acts and omissions of Authorised Users shall be treated as, and also be deemed

to be (i) the acts and omissions of the Registered User whose DStv App and BoxOffice

Online Account they use to access or use the DStv App and BoxOffice Online Service;

and (ii) the acts and omissions of the other Authorised Users of that DStv App and

BoxOffice Online Account. All acts and omissions of a Registered User shall be treated

as, and also be deemed to be, the acts and omissions of the Authorised Users that

access or use the DStv App and BoxOffice Online Service through the Registered

User's DStv App and BoxOffice Online Account. An act or omission includes any

breach of these DStv App and BoxOffice Online Terms.

4. You must be 18 years of age or older to register for the DStv App and BoxOffice Online

Service and you must not attempt to register for the DStv App and BoxOffice Online

Service if you are not 18 years of age or older. You must be 18 years of age or older

to use DStv App and BoxOffice Online Service as a Not Registered User.

5. If the Authorised User is younger than 18 years of age, than the Authorised User must

have the permission of her / his parent or legal guardian to use the DStv App and

BoxOffice Online Service and to agree to these DStv App and BoxOffice Online Terms

and must only use the DStv App and BoxOffice Online Service under the supervision

of the Registered User or another Authorised User that is 18 years of age or older.

6. We reserve the right to refuse to let you register or use the DStv App and BoxOffice

Online Service at our sole discretion. We may do this even if you complete the

registration process and agree to these DStv App and BoxOffice Online Terms.

7. We are in no way obliged to give reasons if we do not let you register or use the DStv

App and BoxOffice Online Service.

4. Your information and details

1. All information supplied to us must be truthful, accurate and complete. This also

includes the information that we request you to provide in the registration process and

at any time after that.

2. You must notify us if the information you supplied to us changes or if details we have

for you change, or if they are incorrect or incomplete. If you do not update us, we will

continue to use and rely on the most recent details which you have provided to us.

3. A Registered User will be able to edit the Registered User's own details by logging into

the Registered User's DStv App and BoxOffice Online Account through the DStv App

and BoxOffice Online Service or by updating the Registered User's details by

contacting our support agents via email at [email protected]. We will send the Registered

User an email or a sms confirming any updates or changes which the Registered User

makes to the Registered User's details.

4. Please also read the Privacy Notice for more information on how we use your

information and your rights and responsibilities.

5. Keep your DStv App and BoxOffice Online Account, Payment

Details, password and user credentials secure and secret

If you are a Registered User:

1. After you complete the registration process, we will create your DStv App and

BoxOffice Online Account. You will need to use your email address, cell phone number

and password in order to access your DStv App and BoxOffice Online Account and to

use the DStv App and BoxOffice Online Service, or such other user credentials as we

may permit from time to time (for example, the log-in details for social media accounts

that we may accept from time to time).

2. You are responsible for all use of your DStv App and BoxOffice Online Account and

your password and any of your other user credentials (for example, the log-in details

for social media accounts that you use to access the DStv App and BoxOffice Online

Service).

3. Whenever a person uses the DStv App and BoxOffice Online Service, or performs any

other act, with your password or through your DStv App and BoxOffice Online Account

or through the use of your user credentials, we will treat this as if it was done by

yourself and with your approval.

4. You must notify us immediately by sending us an email at help@dstv.com if you

suspect that another person has obtained unauthorised access to your DStv App and

BoxOffice Online Account, or password, or your user credentials. You must also notify

us immediately by sending us an email at [email protected] if you are aware of any

unauthorised use of your DStv App and BoxOffice Online Account, or password or

your user credentials. You will be responsible for changing your privacy settings on

your DStv App and BoxOffice Online Account, your password, your user credentials,

and your payment details as soon as you become aware of any unauthorised access

or use.

5. We will not be responsible for any loss or damage you may suffer if any other person

uses your password, or your user credentials, or your payment information or payment

details without your approval or consent.

6. Access Devices and other equipment and facilities

1. You are only entitled to make lawful use of the DStv App and BoxOffice Online Service

and stream or download the Content through the methods permitted and intended by

us, which may include through the use of the DStv App and BoxOffice Online Website,

or through the use of the DStv App and BoxOffice Online App on a registered Access

Device.

2. In order to access and use the DStv App and BoxOffice Online Service, your Access

Devices must meet the minimum technical specifications as set out on the DStv App

and BoxOffice Online Website at https://www.dstv.co.za/legal. We will in no way be

responsible for your inability to access the DStv App and BoxOffice Online Service

and Content due to limitations specific to your Access Devices.

3. You, at your own cost, are responsible for obtaining and maintaining the Access

Devices, adequate and reliable internet access, and all information technology and

telecommunication facilities, equipment, services, products, software, systems,

materials, applications, platforms, and the like, ("Technology") needed to access the

internet or to use the DStv App and BoxOffice Online Service.

4. If an Access Device does not belong to you, you confirm and promise that you have

obtained permission from the owner of the Access Device to download or stream the

Content onto the relevant Access Device and to use the Access Device to receive and

access the DStv App and BoxOffice Online Service.

5. We are not responsible for any internet access charges, service provider charges and

data usage charges. These charges must be paid by you or the owner of the Access

Device.

6. The quality of the DStv App and BoxOffice Online Service and the Content, and your

ability to use the DStv App and BoxOffice Online Service and to stream or download

the Content, including the time it takes to stream or download Content and associated

costs, may be affected by various factors, such as your location, the bandwidth

available, your Access Devices and their functionality or capabilities, the speed of your

internet connection, the services provided by your service providers, and the

communications facilities being used by you.

7. We make no warranties or representations about the quality of your viewing

experience, or the time it takes to stream or download Content, or the bandwidth or

other data that will be required to stream or download Content or to use the DStv App

and BoxOffice Online Service.

8. If you are a Registered User or a Not Registered User of DStv App and BoxOffice Online

Service and its Content, and your ability to stream the Content, including the time it

takes to stream the Content and associated costs, may be affected by various factors

including the services provided by DStv App and BoxOffice Online. We are not

responsible for potential Content quality shortcomings or Content unavailability with

respect to DStv App and BoxOffice Online Service.