Handicare 2000 | QUICK REFERENCE GUIDE

Handicare 2000

QUICK REFERENCE GUIDE

VERSION 2.1

Contents

1. Introduction 2

2. Display codes 3

3. References 5

4. Glossary 6

5. Testing 10

6. Display 11

7. Toggle 11

8. The remotes 11

9. Safety edges 12

10. The batteries 13

11. Charging power supply 14

12. Boards 15

13. Options 16

14. Rescuing the user 18

15. Faults 19

1. Introduction

This guide is intended for use as a general reference by engineers

repairing faults on the Handicare 2000. The guide is structured as

follows: the ﬁrst chapter provides general information about the

Handicare 2000, including how the Handicare 2000 should be tested,

where the components are located and how they react to certain

situations. The subsequent chapters deal with repairing faults.

Flow charts are used in some cases, where step-by-step choices have

to be made in order to ﬁnd the cause of the fault.

There is room for improvement in every guide. If you have any tips or

suggestions, please let us know so that we can incorporate them.

We wish you the best of luck with your tasks and hope that this guide

will be of assistance.

Quick Reference Guide Handicare 2000

2. Display codes

Left hand

Code Meaning Page

None Power off 24

− Charging, joystick failure 23,26

0 General safety line 22

1 Requires charge 31

2 Off charge 31

3 Top track limit activated 27

4 Top safety edge activated 29

5 Bottom track limit activated 28

6 Bottom safety edge activated 30

7 Low battery voltage 31

8 UP travel direction 21

9 DOWN travel direction 21

A Hinge open 35

b Toggle switch active at power up 21

C IR address fail 32

d Relay not open 20

E Relay not closed 20

F Brake semi-conductor failed 21

G Brake not connected 20

H Relay not open (pre-delay) 20

J Hinge interlock switch fault 34

L Current limit exceeded 20

n Lift driving at half speed 38

o Default Eprom 21

r Power supply fault during charging 31

U Power supply fault when battery on ﬂoat 31

y Main board hardware fault 21

.||. Overcurrent 20

2. Display codes

Right hand

Code Meaning Page

None Power off 24

− Charging, joystick failure 23,26

0 General safety line activated 22

1 Requires charge 31

2 Off charge 31

3 Bottom track limit activated 27

4 Bottom safety edge activated 29

5 Top track limit activated 28

6 Top safety edge activated 30

7 Low battery voltage 31

8 UP travel direction 21

9 DOWN travel direction 21

A Hinge open 35

b Toggle switch active at power up 21

C IR address fail 32

d Relay not open 20

E Relay not closed 20

F Brake semi-conductor failed 21

G Brake not connected 20

H Relay not open (pre-delay) 20

J Hinge interlock switch fault 34

L Current limit exceeded 20

n Lift driving at half speed 38

o Default Eprom 21

r Power supply fault during charging 31

U Power supply fault when battery on ﬂoat 31

y Main board hardware fault 21

.||. Overcurrent 20

Quick Reference Guide Handicare 2000

3. References

Page

The general safetyline 22

The direction safetylines 29,30

The end limit switch 22,27,28,35

The batteries 24,31,34

The charger 31,35

The tractionmotor 21

The brake 21

The display 24

The on/off switch 24

The toggle 23,26

The armrestswitches 23,26

The hinge 33,34,35

The remotes 32

The infrared receiver 24,32

The fuse 24

The powered swivel 36

The powered footrest 37

The thermal fuse 24,32

4. Glossary

Version 2.1

4. Glossary

S13-14-15-16 Limit switch

S 17-18 Final limit switch

S10 Speed switch (lower trunnion)

S22 Hinge enable switch (top trunnion) not visible

S13

S14

S17

S18

S15

S16

S10

S13-14-15-16 Limit switch

S 17-18 Final limit switch

S10 Speed switch (lower trunnion)

S22 Hinge enable switch (top trunnion) not visible

Quick Reference Guide Handicare 2000

Version 2.1

S11-12 Front chassis edge switch

S35 Handwinderswitch

Contact charging (lower trunnion)

Contact communication hinge (upper trunion)

Safety brake

S19,S20 Overspeed governor switch

Infrared receiver

5-Amp-fuse/30-Amp-fuse

Main board P1

Motor

Brake

S11

S12

S35

S11-12 Front chassis edge switch

S35 Handwinderswitch

Contact charging (lower trunnion)

Contact communication hinge (upper trunion)

Safety brake

S19,S20 Overspeed governor switch

Infrared receiver

5-Amp-fuse/30-Amp-fuse

Main board P1

Motor

Brake

Version 2.1

Display

S21 Mainswitch

S7 Footrestswitch

S8 Footrestswitch

S9 Footrestswitch

Powered swivel

Motor

S25 Seat swivel switch

Board P3

S34 Emergency stop switch

S7/8

S25

S34

Display

S21 Mainswitch

S7 Footrestswitch

S8 Footrestswitch

S9 Footrestswitch

Powered swivel

Motor

S25 Seat swivel switch

Board P3

S34 Emergency stop switch

Version 2.1

Display

S21 Mainswitch

S7 Footrestswitch

S8 Footrestswitch

S9 Footrestswitch

Powered swivel

Motor

S25 Seat swivel switch

Board P3

S34 Emergency stop switch

S7/8

S25

S34

Version 2.1

Display

S21 Mainswitch

S7 Footrestswitch

S8 Footrestswitch

S9 Footrestswitch

Powered swivel

Motor

S25 Seat swivel switch

Board P3

S34 Emergency stop switch

S7/8

S25

S34

Quick Reference Guide Handicare 2000

Version 2.1

S24 Toggle

S23 Keyswitch

S29 – S30 Armrestswitches

S31 Foldable hinge contact

S32 Foldable hinge contact

S33 Foldable hinge contact

Motor

Board P4

S29/30

S23

S24

S33

S31

S32

S24 Toggle

S23 Keyswitch

S29 – S30 Armrestswitches

S31 Foldable hinge contact

S32 Foldable hinge contact

S33 Foldable hinge contact

Motor

Board P4

Molex testing link

5. Testing

The circuits should be tested as follows:

• Use the electrical diagram to see which circuit you need to test

• Disconnect the Handicare 2000 from the power supply

• Connect the molex testing link to the pcb

• Ensure looms are removed from pcb before carrying out

continuity testing

• Set the multimeter to the “beep” or resistance or voltage test

mode

• Check that you are testing between the correct connector pins/

numbers.

• No “beep” or resistance means that the circuit being tested is

not complete.

• Voltages can be ﬁnd on the electrical scheme

If there is a short circuit with the frame, hold one of the measuring pins

against the unit’s ground pin of the seat and push the other measuring

pins into the top of the molex testing link.

Quick Reference Guide Handicare 2000

6. Display

On the lift is a display which shows a diagnostic code to help you to locate the

cause of the breakdown. The codes can be found on page 4/5 and in the user-

and installation manual.

7. The toggle

The lift is operated by the toggle on the armrest. The toggle as well

as the key switch or the button for the powered footrest raiser can be

swapped from right to left on side.

The lift will not ride when the armrests are in the folded position. It does

however operate on the remotes.

During the ride the diagnostic

display show “8” or “9”.

An installation toggle loom

can be used to ride the power

pack without chair. (art.

Nr.181001.50083).

In case of a public building when the key switch should switch off the

toggle but the remotes should stay operational, the key switch needs to

be transferred from the safety line to the control line.

8. The remotes

The remotes function on infrared. On the backside is a dipswitch for

setting a different code.

The lower button is a special button for parking the lift. On the backside

is a red,orange or green cover. Green means the remote functions on

Version 2.1

6. Display

On the lift is a display which shows a diagnostic code to help you to locate the cause

of the breakdown. The codes can be found on page 4/5 and in the user- and

installation manual.

7. The toggle

The lift is operated by the toggle on the armrest. The toggle as well as the key switch

or the button for the powered footrest raiser can be swapped from right to left on side.

The lift will not ride when the armrests are in the folded position. It does however

operate on the remotes. During the ride the diagnostic display show “8” or “9”.

An installation toggle loom can be used to ride the power pack without chair. (art.

Nr.181001.50083).

In case of a public building when the key switch should switch off the toggle but the

remotes should stay operational, the key switch needs to be transferred from the

safety line to the control line.

8. The remotes

The remotes function on infrared. On the backside is a dipswitch

for setting a different code.

The lower button is a special button for parking the lift. On the

backside is a red,orange or green cover. Green means the

remote functions on radiofrequency (2,4 Ghz), red means the

remote functions on infrared. Orange means the remote

functions on 868 Mhz.

Under this cover you can find a dipswitch to set a different canal.

The infrared remotes work out of the box. If they don’t, they can be linked as follows:

Press and hold the red button on the board P1. A yellow light will illuminate on the

board. Press any button on the handset and the light will go out.

radiofrequency (2,4 Ghz), red means the remote

functions on infrared. Orange means the remote

functions on 868 Mhz.

Under this cover you can ﬁnd a dipswitch to set a

different canal.

The infrared remotes work out of the box. If they

don’t, they can be linked as follows: Press and

hold the red button on the board P1. A yellow

light will illuminate on the board. Press any button on the handset and

the light will go out.

9. The safety edges

Two direction-sensitive safety edges and one general safety edge have

been included in the Handicare 2000.

The direction-sensitive safety edges

The direction-sensitive safety edge prevents the lift from moving further

in the direction that is blocked.

However, the Handicare 2000 can still be moved in the opposite

direction to remove the block.

The diagnostic code shows “4” or “6”

The following switches have been included in the direction-sensitive

safety edge:

• Footrest switches

• Detection switches for the power pack

The handing of the safety edges is when sitting on the lift.

Version 2.1

6. Display

On the lift is a display which shows a diagnostic code to help you to locate the cause

of the breakdown. The codes can be found on page 4/5 and in the user- and

installation manual.

7. The toggle

The lift is operated by the toggle on the armrest. The toggle as well as the key switch

or the button for the powered footrest raiser can be swapped from right to left on side.

The lift will not ride when the armrests are in the folded position. It does however

operate on the remotes. During the ride the diagnostic display show “8” or “9”.

An installation toggle loom can be used to ride the power pack without chair. (art.

Nr.181001.50083).

In case of a public building when the key switch should switch off the toggle but the

remotes should stay operational, the key switch needs to be transferred from the

safety line to the control line.

8. The remotes

The remotes function on infrared. On the backside is a dipswitch

for setting a different code.

The lower button is a special button for parking the lift. On the

backside is a red,orange or green cover. Green means the

remote functions on radiofrequency (2,4 Ghz), red means the

remote functions on infrared. Orange means the remote

functions on 868 Mhz.

Under this cover you can find a dipswitch to set a different canal.

The infrared remotes work out of the box. If they don’t, they can be linked as follows:

Press and hold the red button on the board P1. A yellow light will illuminate on the

board. Press any button on the handset and the light will go out.

Quick Reference Guide Handicare 2000

The general safety edges

The general safety edge prevents the lift from moving further in both

directions.

The diagnostic code shows “0” when the toggle is moved in either

direction if the safety edge is obstructed.

The following switches have been included in the general safety edge:

• Seat swivel switch

• Overspeed governor switch

• Key-operated switch

• Final limit switch

• The emergency stop

• The handwinder switch

10. The batteries

Two 12V 7,2 Ah maintenance-

free lead-acid batteries are used.

They have an expected life span

of three years.

If the output voltage of one of

the batteries is at least 5V less

than that of the other, it can

be assumed the battery is faulty. If the voltage between the batteries

varies, there is something wrong with them.

Guarantee

No guarantee is provided for the batteries. However, we do ask that

you report any complaints to us, stating the identiﬁcation number on

the battery.

Version 2.1

10. The batteries

Two 12V 7,2 Ah maintenance-free lead-acid batteries are used. They have an

expected life span of three years.

If the output voltage of one of the batteries is at least 5V less than that of the other, it

can be assumed the battery is faulty. If the voltage between the batteries varies,

there is something wrong with them.

Guarantee

No guarantee is provided for the batteries. However, we do ask that you report any

complaints to us, stating the identification number on the battery.

11. Charging power supply

The battery charger is suitable for

an input voltage of between 100V

and 240V. The output voltage is 33

V=. The charging current is 1 A.

There are different diagnostic codes

if the lift requires charge

Code 1 and 7: When the battery voltage is very low (maybe down to

10%capacity left in batteries), this fault code will appear. When the

lift docks on to charge contacts, the lift will not drive off the contacts.

1 will ﬂash. Lift will only drive off if battery voltage has recovered

approximately three quarter capacity. Another way of driving off the

contacts is if lift is powered “off” then back “on” but as soon as lift

docks on contacts, process will repeat again. This fault code is linked

to fault code 7 but the code 7 is not usually seen as code 1 takes

priority.

Code r: This fault will occur when the lift is charging. If the power

supply is disconnected while the lift is charging, the r code will display.

A fault with the 33V power supply where the power supply cannot

supply current to charge the batteries will also show this code.

Code U: This fault occurs when the lift has fully charged the batteries

and is in ﬂoat mode. When the 33V power supply is disconnected, the

U code will display.

Code E: This fault appears if the batteries are low. The main relay on

the board is rated for 24VDC operation so the low voltage will give a

false fault condition.

Quick Reference Guide Handicare 2000

12. Boards

Version 2.1

12. Boards

125 Mainboard P1

126 Powered swivel P3 Powered footrest raiser P2

126 Foldable hinge P4

Version 2.1

12. Boards

125 Mainboard P1

126 Powered swivel P3 Powered footrest raiser P2

126 Foldable hinge P4

125 Mainboard P1

126 Powered swivel P3

126 Foldable hinge P4

Powered footrest raiser P2

13. Options

The stairlift can be extended with extra powered options:

• Powered swivel chair

• Powered footrest raiser

• Foldable hinge

Logic

The grey communication loom provides a link between the MS125 pcb

and the 126 pcb.

The 126 connection on the MS125 pcb output is between 8-12

volts. Each time a 126 pcb is connected, the reading will drop by

approximately 0.8 volts as communication between the two pcb’s is

established.

The 126 pcb dip switch settings tell the MS125 pcb what powered

option is connected. Each dip switch setting is looking for different

parameters to determine when and where power should be applied to

the attached motor.

When the parameters are met, the MS125 pcb passes the battery

voltage through the communication loom to the 126 pcb. The 126 pcb

then reduces the output to the correct voltage for the attached motor

to power the option. Depending on which option is attached, voltage

would be applied to the motor for a set time or until the motor has hit a

stop, the 126 pcb has a stall current.

In case of a failure on the communication circuit, the lift runs, but the

options don’t function.

Powered swivel chair

The powered swivel chair swivels at the top and is operated from the

toggle. The lift shall be on the upper end limit switch and the board

Quick Reference Guide Handicare 2000

should detect the charge voltage. The powered swivel chair can be

operated manually in case of emergency.

Powered footrest raiser

The powered footrest raiser is powered from a button under the armrest

or from a switch between the 2 seat parts. The powered footrest can be

activated all along the track.

The pcb used for the powered footrest raiser does not communicate

with the main pcb. The safety and the limits are build into the footrest

motor.

The foldable hinge

The foldable hinge is operated by the toggle. From the top of the stairs,

the toggle is pushed in the down direction. The lift will drive down the

track until it reaches the intermediate charge contacts. The lift will stop

at this point. Keep the toggle pushed in the down direction. After a

short pause the hinge will lower.

On the rail at the top and just above the foldable hinge are 2 contacts.

The contact on the upper tube is for the communication and the

contact on the lower tube is for the charging.

On the backside of the unit is a foldable hinge enable contact. This

contact shall be activated by the ramp to enable the foldable hinge to

move. At the same time the cupper strip in the power pack shall have

contact with the cupper strip on the rail, so the lift “sees” 33V=. In

case of a power down the foldable hinge will act on the foldable hinge

enable contact only.

On the rail are 2 switches to control the end position of the hinge and

to enable the lift to drive in case the hinge is completely (un) folded.

On the main board the dipswitch to enable foldable hinge shall be

activated. And on the board in the electric box on the rail shall be

activated. Consult the electric scheme for the right setting off the

dipswitch.

14. Rescuing the user

Instructions for rescuing a user seated on a chair lift of the type

Handicare 2000 that is still at the top of the stairs.

Check the status of the stairlift via the diagnostic display. Remove

faults in the stair lift that could pose a danger to the user. For example,

faults in the footrest safeguard, in the operation, detection strips or the

chair position switch.

Never ride with the user on the lift when a safety measure is switched

off.

If it is not possible to remove the fault without danger to the user, ﬁrst

release the user:

In such case ensure that your are positioned above the user and the

chair lift at all times.

Move the user to safety by turning the chair in the direction of the

stairs. Lock the chair in place. Unfasten the safety belt. The client may

now step in the direction of the stairs and proceed to the ﬂoor above.

Remove the fault; if necessary, you may ride the chair lift to the ﬂoor

level using the manual hand wheel, for which please refer to the

manual.

Quick Reference Guide Handicare 2000

The lift does

not operate in

either direction

See page

20/21

The lift does

not operate in

one direction

See page 25

The lift does

not charge

See page 31

Remote con-

trol problems

See page 32

Powered swi-

vel problems

See page 36

Hinge

operated but

lift does not

move

Code “J”

See page 34

The hinge

does not

operate

See page 33

Powered foot-

rest problems

See page 37

Lift runs conti-

nuously on half

speed

Code “n”

See page 38

Hinge

problems

Breakdowns

Hinge

operated but

lift does not

move

Code “8 or 9”

See page 35

The lift does

not move in

either

direction

Part 1

The thermal

fuse on the

pcb is hot

Code

“d”

The main

power relay is

welded close

Code

“E”

The main

power relay

did not close

Code

“H”

The main

power relay is

closed early

Code

“G”

Problem with

the brake

Code

“.11.”

Over current

Code

“L”

Current limit

exceed

Problem with

brake

Problem with

display

Board P1 is

faulty

Main board

isfaulty

Check motor

and track for

obstructions

There is a break

in the current

between

M13-1 or M13-2

and the brake

Standard resis-

tance between

40 – 70 ohm

Replace pack

Problem

with infrared

receiver

Code

“ﬂashing”

Short circuit on

the com-muni-

cation circuit

Main board

is faulty

The batteries

are low

Overload The brake is

faulty

Main board

isfaulty

Quick Reference Guide Handicare 2000

Code “none”

See page 24

Code

“b”

There is a

short on the

toggle circuit

Or a call is

active when

mains switch is

switched on

Code “Flat

line”

See page 23

Code

“0”

See page 22

Main board is

faulty

Main board is

faulty

Main board is

faulty

Code

“8” or ”9”

ﬂashing

There is a

break in

the current

between M1

and the motor

The lift does

not move in

either direction

Part 2

Code

“F”

Problem with

the brake

Code

“y”

Software

faillure

Code

“o”

EEPROM-

problem

Lift does not move in either direction code:”0”

Connect the molex testing link

The voltage between

M8-7 and ground is 3,5 V

The voltage between

M8-7 and ground is not 3,5 V

The voltage between M7-6 and ground is 3,5 V

Options do function

Short circuit between end limit switch and frame

The voltage between M7-6 and ground is not 3,5 V

Options don’t function either

There is a break in the current between M8-7

U8-1 and U18-1

Short circuit between safety edge and frame

There is a break in the current between M8-9,

U8-2,U10-2, U11-2, U11-1, U10-1 and U18-3

The ﬁnal limit switch S17,18 is faulty Short circuit between Footrest switch and frameThe emergency switch S34 is faulty

The handwinder switch S35 is faulty Short circuit between general safety line and frame

The key switch S23 is faulty

The Overspeed govenor switch S19,20 is faulty

The seat swivel switch S25 is faulty

Quick Reference Guide Handicare 2000

Lift does not move in either direction

Code: Flat line (on charge) Code: 2 (off charge)

Connect the molex testing link

The voltage between M7-2 and ground is not 4,5 V The voltage between M7-2 and ground is 4,5 V

The voltage between M7-1 or M7-3 and ground is not

4,5 V when calling the lift

The main board P1 is faulty

The lift is on the end position go to Lift does not move

in 1 direction on page 25

There is a break in the current between:

M7-2,U1-2,U2-2,U6-2,U18, U19,U12-2, U13-2

This Main Board P1 is faultyThe joystick is faulty

One of the armrests is in the folded position

An armrestswitch S29 or S30 is faulty

Lift does not move in either direction

code:”none”

No 24V = between M3 and ground 24 V= between M3 and ground

The display is ﬂashing and than shows “none”

The lift has run for 30 seconds

and the thermal fuse on the main

board is hot

Main switch S21 switched off Faulty brake

The main switch S21 is faulty Problem with infrared receiver

Broken fuse 25 A Problem with display

Break in current between M2 and M3

Main board P1 is faulty

Flat batteries Short circuit between ground and communication

Quick Reference Guide Handicare 2000

The lift does not move

in one direction

Code “5”

See page 28

Code “4”

See page 29

Code “3”

See page 27

Code “6’

See page 30

Code “ﬂat line”

See page 26

Lift does not move in one direction

Code: Flat line (on charge) Code: 2 (off charge)

The voltage between M7-2 and ground is not 4,5 V

The voltage between M7-1 and ground is not 4,5 V

when moving the toggle

The voltage between M7-3 and ground is 4,5 V

When moving the toggle

The main board P1 is faulty

There is break in the current between:

M7-1, U1-3, U2-3, U6-3, U12-3, U13-3

There is break in the current between:

M7-3, U1-1, U2-1, U6-1, U12-1, U13-1

The joystick is faulty This Main Board P1 is faulty

The main board P1 Is faulty The joystick is faulty

An armrest switch S29 or S30 is faulty An armrest switch S29 or S30 is faulty

Connect the molex testing link

Quick Reference Guide Handicare 2000

Lift does not move in upwards direction (left)

or downwards direction (right)

Code: “3”

The voltage between M8-5 and ground is 3,5 V

The voltage between M8-6 and ground

is not 3,5 V

Main board P1 is faulty Main board P1 is faulty

Connect the molex testing link

The voltage between M8-5 and ground

is not 3,5 V

There is a break in the current between:

M8-5, U3-2,U5-2,U4-2 and M8-6

The endlimit switch S14 or S16 is faulty

Lift does not move in downwards direction (left)

or upwards direction (right)

Code: “5”

The voltage between M8-3 and ground is 3,5 V

The voltage between M8-4 and ground

is not 3,5 V

Main board P1 is faulty Main board P1 is faulty

Connect the molex testing link

The voltage between M8-3 and ground

is not 3,5 V

There is a break in the current between:

M8-3,U3-1,U5-1,U4-1 and M8-4

The endlimit switch S13 or S15 is faulty

Quick Reference Guide Handicare 2000

Lift does not move in downwards direction (right)

or upwards direction (left)

Code: “4”

Connect the molex testing link

The rail is on the leftside of the

stairs. The lift will not move up.

The voltage between M7-5 and

ground is 3,5 V

Main board P1 is faulty

The rail is on the righttside of the

stairs. The lift will not move down.

The voltage between M7-5 and

ground is 3,5 V

Main board P1 is faulty

The rail is on the leftside of the stairs.

The lift will not move up

The voltage between

M7-5 and ground is not 3,5 V

There is an obstacle blocking the

upperside of the pack or

the upperside of the footrest

There is a break in the current in the

line : M7-5, U9-4, U9-5, M7-7

The footrestswitch S8

is faulty

The rail is on the right side of the

stairs. The lift will not move down.

The voltage between

M7-5 and ground is not 3,5V

There is an obstacle blocking

the downside of the pack or the

downside of the footrest

There is a break in the current in

the line: M7-5, U9-2, U9-1, U9-4,

U9-5 and M7-7

The front chassis edge switch

S11 or S12 is faulty

The footrest switch S8,S9

is faulty

Lift does not move in downwards direction (left)

or upwards direction (right)

Code: “6”

Connect the molex testing link

The rail is on the rightside of the

stairs. The lift will not move up.

The voltage between M7-8 and

ground is 3,5 V

Main board P1 is faulty

The rail is on the leftside of the

stairs. The lift will not move up.

The voltage between M7-8 and

ground is 3,5 V

Main board P1 is faulty

The rail is on the right side of

the stairs.

The lift will not move up.

The voltage between M7-8 and

ground is not 3,5V

There is an obstacle blocking the

upperside of the pack or

the upperside of the footrest

There is a break in the current in the

line: M7-8,U9-6,U9-5,M7-7

The footrestswitch

S7 is faulty

The rail is on the left side of

the stairs.

The lift will not move down.

The voltage between M7-8 and

ground is not 3,5 V

There is an obstacle blocking the

downside of the pack

or the downside of the footrest

There is a break in the current in

the line: M7-8,U9-1,U9-2, U9-6,U9-5

and M7-7

The front chassis edge switch

S11 or S12 is faulty

The footrest switch S7 or S9

is faulty

Quick Reference Guide Handicare 2000

Lift does not

charge

Code “1”

Requires charge

Ride the lift to the

charge contacts*

No 33V= between

charge contact and

ground

Code “2”

Off charge

Code “U”

No ﬂoat indication.

33V= charging

power supply is

disconnected

33V PSU faulty

Faulty contact strip

in the unit

The charging power

supply is not con-

nected to the mains

Break in the current

between the contact

strip and M10

Break in the current

from the charging

power supply to

the rail

33V = between

charge contact and

ground

Ride the lift to the

charge contacts*

Short circuit

between M10 and

ground

Ride the lift to the

charge contacts*

Code “7”

Low voltage

Code”r”

No charge

No 33V= between

M10 and ground

Remote

control

problems

The remote

control

batteries are

empty or have

been inserted

in the wrong

way

Led on the

handset will

ﬂash if bat-

teries

are low

The remote

control

is faulty

The lift does

not operate

on the joystick

either

See page 21

Problems with

the infrared

receiver

The thermal

fuse on the

board is hot

The infrared

receiver

is faulty

There is a

break in

the current

between

the infrared

receiver and

M5-1,2,3 or

M5-1,2,3

Code “C”

The IR adress

(dipswitch)

does not

match,

reprogram

handsets

The main

board P1

is faulty

The remotes

function

upside/down

The dipswitch

setting on the

main board

P1-D2

is wrong

There is

interferential

with low

energy lamps.

Change

to radio

frequency

Quick Reference Guide Handicare 2000

The foldable hinge does not operate

Measure the voltage on the

communication circuit without moving

the control

The Voltage on the communication

circuit is 24V= or less than 8V=

The Voltage on the communication

circuit is between 8V= and 12V=

Operate the control

The voltage on board

P4 M22 is 24V=

There is a break in the current between

the foldable hinge motor and M24

The foldable hinge motor

is faulty

There is a break in the wiring between

the ground connection and M26

Board P4 is faulty

There is a break in the current between

the ground contact in the pack and

the ground

There is no power supply (33v=)

There is a break in the current between

M3 and M12

The 5 Amp fuse is faulty

There is a break in the current between

the contact strip and M12

There is a bad contact between the

contact in the pack and the contact strip

on the rail

The contact strip is faulty

The main board P1 is faulty

The dipswitch setting on

main board P1 is faulty

The board P4 is faulty

There is a bad contact between the

ground contact in the pack and the rail

The power has not been turned

off/on after changing the settings

(10 sec delay)

There is break in the current between

the copper strip and M10

The dipswitch setting on P4 is wrong

The emergency switch S34 is faulty

The key switch S23 is faulty

There is a break in the current between

M8-9,U8-2,U10-2, U11-2, U11-1,

U10-1 and U18-3

The board P1 is faulty

The voltage on board

P4 M22 remains between

8V= and 12V=

The hinge is operated but the lift

does not move code “J”

The lift is at the top and the hinge

is operated

There is a stopping difference between

the remote up button and the parking

button. Adjust the top stop and advise

customer to use the up button

The lift is on the charge contact but not

on the top stop. The lift thinks he is at

the hinge point. Adjust the top stop.

Check the hinge activation bracket and

the roller/switch S22 on the lift

There is a stopping difference between

the remote up button and the parking

button. Adjust the top stop and advise

customer to use the up button.

There is a break in the current between

M25-1 and M25-2

Check that the charge contact and the

hinge activation bracket are correct

aligned

The lift is on the intermediate

chargepoint

Quick Reference Guide Handicare 2000

The hinge is operated but the lift won’t move

Code “8” or “9”

There is break in the current between

M23-1 and M23-2 or M23-3 and M23-4

The top endswitch of the folding hinge S33 is faulty.

If the top limit switch is defective, after a short delay,

the lift would be allowed to drive UP but the hinge would be

left in the position it is in.

The endswitch of the folding hinge S31,S32 is faulty

The lift will not move down, but can move up

The powered swivel does not operate

The Voltage on the communication

circuit is 24V= or less than 8V=

The Voltage on the communication

circuit is between 8V= and 12V=

Operate the control

The voltage on the communication

is 24V=

There is a break in the current between

the powered swivel motor and M19

The emergency switch

S34 is faulty

There is a break in the current between

M8-9,U8-2,U10-2, vU11-2, U11-1,

U10-1 and U18-3

The powered swivel motor

is faulty

The dipswitch setting on P3

is wrong

The key switch

S23 is faulty

There is a break

in the ground connection M18

The power has not been turned off/on

after changing the settings (10 sec delay)

The main board P1

is faulty

Board P3 is faulty

The control is faulty

see page 23

The board P3 is faulty

The chair has been swiveled by hand,

reposition the chair by hand

There is break in the current between

M12 and M17

The 5 Amp fuse

is faulty

There is a break in the current between

M3 and M12

The lift is not

on the limit actuator

There is no charging voltage

see page 31

The limit switch circuit is faulty

see page 27

The voltage on the communication

circuit remains between 8V= and 12V=

The main board P1 is faulty

Quick Reference Guide Handicare 2000

The powered footrest

does not operate

No 24 V = between

M14 and ground

24 V= between

M14 and ground

The operation switch

S26 or S28 is faulty

Main switch S21 switched off

The emergency switch S34

is faulty

The board

P2 is faulty

The main switch S21 is faulty

The keyswitch S23

is faulty

There is a break in the current between

U15 or U17 and U7

Broken fuse 25 A

There is a break in the current between

M8-9,U8-2,U10-2, U11-2, U11-1, U10-1

and U18-3

There is a break in the current between

U7 and M21

Break in current between

M2, M3 and M14

There is a break in the current between

the powered footrest motor and M15

Flat batteries

The powered footrest motor

is faulty

There is a break

in the ground connection and M16

The lift runs on half speed Code: “n”

The batteries are low

There is a problem with the magnets on the rail

The reedcontact S10 is faulty

There is a break in the current between M20-1 and M20-4

The main board P1 is faulty

Quick Reference Guide Handicare 2000