USER MANUAL
EN
Smart seat
Smart XL seat
Smart XXL seat
HANDICARE 1000
2
9
12
17
22
22
23
25
28
FOREWORD
CONTENT
Make everyday life easier....
USER MANUAL
OPTIONS
IMPORTANT INFORMATION
FAULT FINDING
ATTACHMENTS
A. Reminders
B.
Emergency operation
C. Diagnostic codes
D. Spareparts
Thank you for choosing a Handicare stairlift.
This manual is for the
HANDICARE 1000
lift
type, and includes instructions for the
standard features and optional upgrades.
USER MANUAL 1
1
7
8
2
6
4
5
3
OPTIONS
Automatic Swivel
Powered Footrest
The illustration above shows the features used to operate
the SMART seat
. The SMART seat can be upgraded with
the
Automatic Swivel seat, Powered Footrest and the
Folding
hinge, options to create even more seat comfort and
user-friendliness.
[1]
Diagnostic Display
[2]Joystick
[3]Emergency stop
[4]Seat belt
[5]Key switch
[6]Seat swivel lever
[7]Footplate
[8]Remote control
Folding hinge
Folding hinge
(manual)
SMART / SMART
XL
/ SMART
XXL
SEAT
2 USER MANUAL
FOLD DOWN
Ensure that the on/off switch is set in the 'ON' position. The diagnosic display will
be illuminated when switched on.
Fold down the footplate, the armrests and seat.
page 10 > OPTIONAL POWERED FOOTREST
PLACE FEET
Place your feet on the footplate. Ensure that both feet are completely on the
plate.
USER MANUAL 3
CLICK!
SAFETY FIRST
Fasten the seat belt securely, ensuring that it clicks into the holder. Put the key in
the switch and turn it ninety degrees clockwise. Check that the chair is in the
locked position.
RIDE
Move and hold the joystick in the desired direction of travel. The display shows a
“8/9”, the lift will beep 3 times and start slowly after 1 second. When changing
the direction of travel the delay will be 3 seconds.
4 USER MANUAL
CLICK!
B
A
EMERGENCY STOP
In an emergency, press the emergency stop once. The lift stops straight away.
The emergency stop can be released by turning the emergency button.
SWIVEL
The lift stops automatically at the end of the rail. You should now swivel the seat
manually, making it easier to get on and off. To do this, push down the lever{A}.
Swivel the seat until you hear a 'click'. The seat is now in the correct position{B}.
page 9 > OPTIONAL AUTOSWIVEL
USER MANUAL 5
LOOSEN BELT
Unfasten the seat belt.
STAND UP
Stand up from the seat.
6 USER MANUAL
A
CLICK!
B
FOLD UP
Fold up the armrests, footplate and seat {A}. Push the handle, located to the left
or right under the seat, downwards {B}. Swivel the seat until you hear a 'click'.
The seat is now in the locked position.
PARK
Press and hold the up or down button on the remote control until the lift reaches
a charge point. Upon arrival, the lift stops automatically.
USER MANUAL 7
15
30
45
15 sec.
CHARGE
There are charge points for recharging the lift's batteries at the top and bottom
of the rail (there may be additional charge points). If the lift is not in the correct
position at the charge point, the lift beeps for 15 seconds and the display shows
a “2”. The lift does not work if the batteries are flat.
8 USER MANUAL
CLICK!
OPTIONS
AUTOSWIVEL
The AUTOMATIC SWIVEL SEAT option lets you swivel the seat automatically to
face the direction you are going to walk. To do this, push and hold the joystick in
the direction of travel.
AUTOSWIVEL
POWERED FOOTREST
HINGED RAIL
HINGED RAIL (manual)
page 9
page 10
page 10
page 11
USER MANUAL 9
1
2
OPTION
POWERED FOOTREST
To operate a POWERED FOOTREST move the switch under the armrest[1] or
fold up the seat[2].The stairlift should beep whilst folding the footrest.
Always ensure the footplate is in the down position during travel.
HINGED RAIL
(powered)
ARMREST
SEAT
With the FOLDING HINGE option, the seat stops just above the hinged rail.
Move the joystick up or down to fold or unfold the rail.
10 USER MANUAL
A
B
A
HINGED RAIL [CHARGING]
Do not leave the lift on the hinged rail after use. Use the remote control to move
the lift to a charge point and recharge the batteries. The first stopping point is a
charge point.
HINGED RAIL
(manual)
Before raising the manual hinged track{B} park the stairlift on the charge points,
above the hinge, or at the top of the stairs{A}. When your stairlift is not in use it
should always be positioned away from the hinged section at a charging point
with the hinge in the raised position.
USER MANUAL 11
12 USER MANUAL
1
FOREWORD
Your Handicare 1000 stairlift is a sophisticated product that has been specifically developed
to carry one person (max 137 kg/21.5 stone/301 lbs) sitting on the seat (a heavy duty
type XL: max 160 kg/25.3 stone/352 lbs and heavy duty type XXL: max 200 kg/31.5
stone/441 lbs). Before using your Handicare 1000 stairlift please read this manual
thoroughly to familiarise yourself with how to operate your stairlift.
Your stairlift has been constructed with state of the art technology and in accordance
with recognised safety regulations so you can be sure that you have a safe and reliable
solution.
Nevertheless, incorrect use of the stairlift may cause risk to the user or third parties,
damage to your stairlift or other goods. Use your stairlift only when it is in good working
order, in accordance with the intended use described above and with due attention to
this manual. Always keep this manual near the stairlift.
TECHNICAL SUPPORT
Should issues arise that are not covered by this document please contact your supplier.
Their Service department staff will always be pleased to help you. To help them identify
your product please have the following details to hand when you call them:
• this manual
• your name, address, postcode, town and telephone number
• stairlift serial number which can be found on the label located on the power pack
underneath the seat.
SAFETY INSTRUCTIONS
When using the stairlift always observe appropriate safety regulations regarding risk of
electric shock and physical injury.
1. Provide an unobstructed environment by ensuring that the entire track is free of
obstacles.
2. Take environmental influences into account. Do not expose the lift to damp or
extreme sunlight. Make sure that the environment is well lit. In case of outdoor lift:
always put the cover over the lift when the lift is not in use.
3. The stairlift should only be used by individuals who have received the appropriate
guidance. On installation the supplier is required to demonstrate how to use this
stairlift and the user is required to sign the declaration confirming that this instruction
has been received.
4.
Stairlifts should only be used for carrying one person: do not use your stairlift to carry
pets, goods or more than one person at a time, even if the load is below the
maximum user weight. Keep children and pets away from the stairlift.
5. Remove the key after use to prevent unauthorised use.
6. Keep limbs and clothing away from moving parts. Make sure that wide or loose
clothing cannot become trapped between the chair and the stairs or rail.
7. Ensure a safe position during use. Always ensure a correct, stable position. Please
sit as far back in the seat as you can and place your feet as close to the centre of
the footplate as you are able to. Always use the safety belt and never stand on
the stairlift.
8. Take care at all times. Concentrate on the operation of the stairlift as releasing the
USER MANUAL 13
1
operating toggle will cause the lift to stop. To restart the lift wait 3 seconds and
push and hold the toggle in the direction of travel desired until you reach the landing
or hallway.
9. Check for damage. Before use check the lift for external damage. Report unusual
noises, such as squeaking and creaking, to your supplier. To avoid accidents repairs
and preventive maintenance should only be carried out by engineers qualified to do so.
10.
The stairlift must not be used in the event of a fire or as a means of escape during a fire.
11.
If the stairlift is not fitted with a communication device, we recommend that you always
have one to hand.
12.
Only leave the stairlift at the designated points at the top and bottom of the rail.
Structure
The strength and the suitability in general of wall, staircases, terraces, upper floors,
banisters, plinths etc. which are to support or surround the installation have been
verified and ensured by the customer, who therefore accepts all relative responsibilities.
Neither Handicare nor its authorised dealers may be held responsible for the suitability
of the structures which surround and support the installation.
MAINTENANCE
Cleaning
Clean the stairlift regularly with a damp cloth; avoid excessive use of water. Ensure the
track is kept free of dirt and dust. Over time the track wheels may leave a mark on the
rail.
Preventive maintenance
In addition to cleaning your stairlift, periodic preventive maintenance is necessary for
continued long-term use.
Your stairlift must be serviced at least once a year by a qualified person. If your stairlift
has more than two users we recommend a minimum of two services per year.
Please make an electrical socket available to provide local lighting if required during
inspection and servicing. Lighting to a minimum value of 50 lux shall be provided at the
boarding points whilst the stairlift is in use. Most light bulb packaging will detail the lux
value of the light bulb.
GUARANTEE AND LIABILITY
The manufacturer guarantees that this stairlift (excluding batteries) will be repaired free
of charge should manufacturing and/or material defects occur within 12 months of the
purchase date, during normal use in accordance with the recommended user,
installation and maintenance instructions. Damage caused by normal wear and tear,
overloading or misuse and the replacement of batteries in the remote control is not
covered by this guarantee.
We recommend that your stairlift is serviced annually by an appropriately qualified
stairlift engineer.
Under no circumstances can the manufacturer accept responsibility for death, personal
injury, damage to property, or incidental, unforeseen consequences and/or costs or
damage resulting from the use of your stairlift.
14 USER MANUAL
1
The carrying out of alterations to the product is not permitted and doing so will invalidate
the warranty. The manufacturer is not liable for damage resulting from such alterations.
The manufacturer accepts no liability for damage or injury caused by the non or
inadequate observance of the safety regulations and instructions in this manual, or by
negligence during the installation, use, maintenance and repair of this stairlift.
Installation and servicing should only be carried out by dealers or installers/service
engineers authorised by the manufacturer in accordance with local regulations.
The wall mounted remote controls operate on a radio frequency; Handicare is
unable to accept responsibility for system inoperability in the unlikely event of
interference from signals external to this stairlift.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment OFF
and ON, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
TECHNICAL SPECIFICATIONS
Supply voltage 230 VAC Speed 0.15 m/s (max.)
Frequency 50/60 Hz Ambient temperature 0 - 40°C
Current 1 A Relative humidity 20 - 80%
Power 360 watt Usage 15 rides per 24 hours
Fuses 30 A 10 rides continuous
Load (max.) 115 kg Noise 56 dB
The information provided in this manual is based on general specifications regarding the construction, material
properties and working methods known to us at the time of publication; alterations and improvements are
therefore anticipated.
All rights reserved. No part of this publication may be reproduced and/or published by means of print,
photocopy, microfilm or in any other way or form, without prior written permission from the manufacturer.
This also applies for the accompanying drawings and diagrams. The manufacturer reserves the right to
change parts at any time, without prior or direct notification to the customer. The contents of this manual
may also be changed without prior warning. This manual is intended for the standard models of the lift.
The manufacturer therefore cannot be held liable for any damage resulting from specifications that differ
from those of the standard model of the lift supplied to you. For information concerning adjustment,
maintenance or repairs not provided in this manual, please contact your supplier's service department.
This manual has been compiled with the best intentions and every possible care but the manufacturer
cannot accept responsibility for any errors in this manual or for the consequences thereof.
The Dutch manual is the original language.
USER MANUAL 15
1
16 USER MANUAL
DIAGNOSTIC DISPLAY
FAULTFINDING
The stairlift is fitted with a diagnostic display that displays a code to help diagnose
faults. Refer to APPENDIX D for an explanation of the diagnostic codes. Please
inform the customer service operator of this code when reporting any fault.
DIAGNOSTIC DISPLAY
CHAIR POSITION
EMERGENCY STOP
ARMREST
KEY
BATTERIES RC
POWER
OBSTACLE
SWITCH
page 17
page 18
page 18
page 19
page 19
page 20
page 20
page 21
page 21
USER MANUAL 17
CLICK!
1
2
CHAIR POSITION
Problem: the lift does not travel in either direction and the display shows a “0”.
Cause: the seat is not locked and is in a swivelled position.
Solution:
swivel the seat using the handle located to the left or right under the seat,
until it “clicks” into position.
EMERGENCY STOP
Problem:
the lift does not travel in either direction, the
display shows a “0”
[1]
and the emergency stop [2] is pressed.
Cause: the emergency stop has been pressed.
Solution:
the emergency stop can be released by turning the emergency button.
CAUSE SOLUTION
CAUSE SOLUTION
18 USER MANUAL
ARMREST
Problem: the lift does not travel in either direction and the display shows a “-”.
Cause: an armrest has not been folded down.
Solution: fold down the armrest fully.
KEY
Problem: the lift does not travel in either direction and the display shows a “0”.
Cause: the key-operated switch is in the off position.
Solution: turn the key-operated switch ninety degrees clockwise.
CAUSE SOLUTION
CAUSE SOLUTION
USER MANUAL 19
1
15
30
45
15 sec.
RED light
BATTERIES RC
FAULTFINDING
Problem: the lift does not travel in either direction and the light on the remote
control shines red when the remote control is operated.
Cause: the batteries in the remote control are flat.
Solution: replace the batteries in the remote control.
CAUSE SOLUTION
CAUSE SOLUTION
POWER
Problem: the lift batteries are not recharging, the lift beeps for 15 seconds and
the display shows a “2”.
Cause: the lift is not in the correct position at a charge point or the plug is not in
the socket.
Solution: move the lift to a charge point or put the plug in the socket.
20 USER MANUAL
A
B
CAUSE SOLUTION
SWITCH
Problem: If the lift is not moving in either direction, there is no code on the
diagnostic display
Cause: The lift may be switched off.
Solution: Turn the lift on.
Problem: the lift travels in one direction only and the display shows a “4/6”.
Cause: there is an obstacle between the lift and the stairs.
Solution: move the lift in the opposite direction {A} and remove the obstacle {B}.
CAUSE SOLUTION
OBSTACLE
USER MANUAL 21
DC
BA
ATTACHMENTS
[A]Remove the key from the switch whenever you leave the lift.
[B]Never remove the lift plug from the wall socket.
[C]It is recommended that the keys be stored close to the stairlift by hanging a
key on the handset wall bracket.
REMINDERS
REMINDERS
EMERGENCY OPERATIONS
DIAGNOSTIC CODES
SPAREPARTS
page 22
page 23
page 25
page 28
POWERED
FOOTREST
22 USER MANUAL
A
B
B.2
B.1
B.3
B.4
EMERGENCY OPERATION >TRACK
[B.1]When the stairlift stops unexpectedly and no longer moves any further, the
hand winder can be used to move the lift to a charging point. [B.2]Turn off the
lift. [B.3]Remove the cap from the unit with a screwdriver. [B.4]Turn the hand
winder as indicated on the winder. Then wind the lift in the required direction.
STOP
USER MANUAL 23
B.1
C.4
C.1
B
A
C.3
CLICK!
B
A
C
C.2
[C.1]If the power swivel is not functioning it can be swivelled manually. Do this
only in an emergency. [C.2]Insert a coin in the button on the side of the seat.
[C.3]Swivel the seat manually. [C.4]The seat must be returned to the start
position. Remove the coin. Do this before you use the lift again.
EMERGENCY OPERATION >SEAT
EMERCENCY ONLY !
24 USER MANUAL
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
ActionDisplay
FAULT
ActionDisplay
FAULT
FAULT FAULT
ActionDisplay
No display
Charging, but the lift does
not drive
Final limit circuit activated Final limit circuit activated Final limit circuit activated
Requires charge Off charge Top track limit activated
Top safety edge activated Bottom track limit activated Bottom safety edge
activated
If the mentioned action does not help, call Handicare.
DIAGNOSTIC
CODES
ON
Write down the diagnostic
code when you call
Handicare for help.
USER MANUAL 25
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
Low battery voltage Joystick activated Joystick activated
IR address fail The main power relay not
open
The main power not closed
Brake semi-conductor
failed
Brake not connected The main power relay has
closed early
Current limit exceeded Lift driving at half speed The main control board has
a memory problem
26 USER MANUAL
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
ActionDisplay
FAULT
Power supply fault during
charging
Power supply fault during
charging
Power supply fault when
battery on float
Main board hardware fault Over current Sleeping mode
Sleeping mode
If the display is showing anything but the diagnostic
codes listed it requires resetting: drive the lift off the
charge contacts. Turn the main switch on the unit
unit off for 10 seconds and then back on.
USER MANUAL 27
SEAT BASE
SPAREPARTS
OXSSSBEU - SEAT BASE
EXTENSION UPGRADE
RNP30076 - FLAP SWITCH BRACKET
172001.52120 - HAN 126 PCB
RNP30129 - IGUS BEARING
RNP30094 - LOOM SEAT SWIVEL SWITCH
RNP30155 - PRESSED
SHAFT AND PINION
RNP30077 - TORSION SPRING
RNP30015 - SWIVEL MOTOR
ONRPSL - SMART SEAT
POWER SWIVEL OPTION LH
ONRPSR - SMART SEAT
POWER SWIVEL OPTION RH
RNP30041 - RELEASE LEVER LH
RNP30042 - RELEASE LEVER RH
ORESFK - EXTENDED
RNA35003 - SEAT BELT
ASSEMBLY LH
RNA35005 - ARMREST ASSEMBLY LH (NO CONTROL)
RNA35030 - ARMREST ASSEMBLY LH (CONTROL)
RNA35004 - SEAT BELT ASSEMBLY RH
SMART SEAT EXTENDED UPHOLSTERY OPTIONS
ORCPUEJA - JADE
ORCPUERU - RUBY
ORCPUECO - COCOA
ORCPUESA - SAND
ORCPUESP - SAPPHIRE
SMART SEAT UPHOLSTERY OPTIONS
ORCPUCO - COCOA
ORCPUJA - JADE
ORCPURU - RUBY
ORCPUSA - SAND
ORCPUSP - SAPPHIRE
RNP30050 - KEY SWITCH
SIM33700 - KEY SWITCH
641415.52001 - LEVER SWITCH
RNA35031 - ARMREST
ASSEMBLY RH
(NO
CONTROL)
RNA35006 - ARMREST
ASSEMBLY RH
(CONTROL)
ORASKSSD - ARM SPACERS
DOUBLE SIZE
ORASKSS - ARM SPACERS
STANDARD SIZE
SMART SEAT
28 USER MANUAL
SPAREPARTS
OXUFCON - FOOTPLATE ASSEMBLY
181001.52134 - MAIN FOOTPLATE LOOM
172001.52120 - HAN 126 PCB
RNP40006 - GEAR MOULDING
ORRPFPA - POWERED FOOTPLATE KIT (ARM)
ORRPFPS - POWERED FOOTPLATE KIT (SEAT)
AA09180KIT - 15T PINION AND GRUB SCREW
808001.5425 - FOOTPLATE MOTOR
RNP40046 - COVER PANEL FIXING
RNP30133 - IR MOULDING
CHASSIS - FOOTREST
USER MANUAL 29
SPAREPARTS
POWER PACK
000172.52000 - BATTERY NP7-12FR
181001.52103 - FUSE LOOM
045533.52014 - BODY PANEL CHASSIS TOP
384001.5400 - HAND WINDING KNOB
045533.52016 BODY PANEL CHASSIS SIDE LH
RNP40046 - COVER PANEL FIXING
172001.52350 - HAN 125 PCB MOLEX
172001.52200 - HAN 125 GREEN BLOCK
045533.52015 - BODY CHASSIS PANEL SIDE RH
045533.52013 - BODY PANEL CHASSIS REAR
000536.5405 - CHARGE CONTACT- UNIT
611001.52002 - FRICTION ROLLER ASSEMBLY
172001.52032S - IR HANDSET S/LINE WITH BATTERIES
172001.52027S - RF HANDSET S/LINE WITH BATTERIES
30 USER MANUAL
Handicare Monte-escaliers
4 Rue des Piverts
ZAC de l’ Aunaie
91610 Ballancourt-sur-Essonne
France
Tel: +33 (0) 1 69 46 86 10
Fax: +33 (0) 1 69 46 86 19
Handicare GmbH
Hausberger Straße 16
32457 Porta Westfalica
Deutschland
Tel: +49 (0) 571 973398-55
Fax: +49 (0) 571 973398-56
Prism Medical Inc.
10888 Metro Court
St. Louis, MO 63043
United States of America
Toll Free: 1.866.891.6502
Local: 314.692.9135
Fax: 314.692.7858
USER MANUAL
000411.1505
, rev. F
*000411.1507*
