Call: 0800 9800 126 for your nearest branch
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Dolphin Stairlifts
Dolphin Stairlifts is a group of independent companies specialising in the supply, installation and
maintenance of stairlifts. Founded in 1988, we now have more local branches throughout the UK and
Ireland than any other stairlift company.
Over the years Dolphin have established themselves as the leading independent supplier of stairlifts
to both private individuals and local authorities. As approved agents for the leading manufacturers
we can provide the user with both new and reconditioned stairlifts for straight or curved stairs. In
addition to stairlifts we supply a wide range of other equipment including bath lifts, wheelchair lifts,
hoists and step lifts.
Stairs a problem?
You are probably reading this booklet because you, or someone that you know, are starting to find
that climbing the stairs is becoming a hazardous experience, or just hard work. You are faced with a
dilemma. Do you move to a new home? Or do you find another solution?
Get advice
Once you start considering the possibility of having a stairlift, you begin to delve into what can be
a highly technical area. However sure you are of what you want, we strongly recommend that you
take professional advice from someone with experience in this field. In most areas, informed advice is
available from community occupational therapists (OT’s) who are usually based in the Social Services
department of your local council.
Funding
Even if you have taken advice and you know what you need, it is not advisable to start having
the house adapted if you are considering applying for a grant. If you live in council or housing
association property, funding can sometimes be obtained from them. Home Improvement, Housing
Repair and Disabled Facility Grants are available to people that live in their own home, however most
grants are means tested and the process can take several months or even years. For more detailed
information on the grant system you can visit the website of the UK government at
www.direct.gov.uk.
If you are unable to fund the purchase yourself, there are some charities that are able to assist. SSAFA
(for ex-servicemen and their families) is particularly helpful, as can be former employers benevolent
funds. Support groups and O/Ts may assist with searching for funding. Don’t be afraid to ask for help,
you may be surprised by the support that is available. There is a list of useful organisations on
page 13.
Assessing your accommodation
If you have serious trouble with stairs, you need to look at every available option in order to decide
on the best course of action. Your current medical condition or future prognosis may make the
transferring on and off a stairlift unsafe for you.
Wheelchair users should consider the option of a through floor lift, unless absolutely certain that
transfers will be safe. Wheelchair Lifts can be installed in any downstairs room where the lift can
travel vertically through an aperture in the ceiling to the room above.