Handbookfor Incoming trainees

Handbook for

Incoming trainees

Version 2018/05_1

Contents

1. Macau 101

1.1 About Macau SAR

1.2 About University of Macau (UM)

1.3 About IAESTE China Macau SAR

2. How to get to Macau

2.1 Flights directly to Macau

2.2 Flight to Hong Kong, transit from Hong Kong to Macau

2.3 Travel to Zhuhai or nearby cities in China and transit by land

3. Arrival and Accommodation

(This section contains general outlines. More details can be found in the attached

“Arrival and Dormitory Check-in Instructions”)

3.1 Registration

3.2 Arrival

3.3 Accommodation

3.4 Reception and Activities

3.5 Map of UM

4. Visa and Medical Insurance

4.1 Macau Visas

4.2 Hong Kong Visas

4.3 China Visas

4.4 Medical Insurance

5. Life in Macau

5.1 Weather

5.2 Language

5.3 Currency

5.4 Transportation

5.5 Time

5.6 Office Hours

5.7 Voltage

5.8 Consulates in Hong Kong and Macau

5.9 Emergency and Useful Phone Numbers

5.10 Useful Websites

5.11 Useful Apps for Getting around in Macau

1.1 About Macau SAR

Macau Special Administrative Region (SAR) is located in the south of China on the

western bank of the Pearl River Delta. It borders the city of Zhuhai of the Guangdong by

the Border Gate (Portas do Cerco) isthmus to the north. Before the arrival of

Portuguese merchant-explorers in the early 1550s, the first settlers in Macau were

fishermen and farmers from various regions of China. Macau used to be a strategic

trading post due to its location. Macau was colonized by the Portuguese and remained

under their control until 20 December 1999 when People’s Republic of China resumed

exercise of sovereignty of Macau and established the Macau Special Administrative

Region.

Macau is small but populous city – with an estimated population of 630,000 – among

which 95% are ethnic Chinese from different provinces, and the remaining 5% is

composed of Portuguese, other Europeans and people from other regions. Macau SAR is

divided into four main areas: Macau Peninsula, Taipa, Cotai and Coloane.

Macau has gradually developed into a metropolitan city with cultures of both the East

and the West. Thanks to its rich history, cultural diversity and booming gaming industry,

Macau has become one of the major tourist destinations with its World Heritage Centre,

unique food cultures and entertainment attractions.

Macau Government Tourist Office:

http://www.macautourism.gov.mo

Image Source: https://www.mapsland.com/asia/macau/large-districts-map-of-macau

1. Macau 101

1.2 About University of Macau (UM)

University of Macau (UM), being the successor of University of East Asia founded in

1981, is the only public, comprehensive University in Macau SAR. It is also the largest

university in Macau both in terms of the number of full-time students and the number

of academic programs offered. The university offers academic programmes at

bachelor, master and doctoral levels encompassing fields of social sciences, arts and

humanities, business administration science and technology, health sciences,

education, and law. English is the main teaching medium while Portuguese and

Chinese are also the teaching media for several specific academic programmes.

As is a young and dynamic university, UM has been progressively increasing its

research activities. Apart from internal research projects, the university has entered

research co-operations with universities and research institutions in China, Europe

and the U.S. The cooperation includes projects supported by the National Science

Foundation of China and Eureka projects of the EU.

University of Macau advocates international exchanges and maintains very good

academic links with over 100 sister universities worldwide. The university is a member

of several international and regional university associations: including International

Association of Universities (IAU), International Association of University Presidents

(IAUP), Association of Universities of Portuguese Language (AULP), Association of

Universities of Asia and the Pacific (AUAP), International Association for the Exchange

of Students for Technical Experience (IAESTE) and University Mobility in the Asia and

Pacific (UMAP), etc.

University of Macau:

http://www.umac.mo

1.3 About IAESTE China Macau SAR

University of Macau joined IAESTE as an Associate Member 2007.

IAESTE China Macau SAR (loosely known as “IAESTE Macau”) was officially established

in February 2004 at University of Macau to launch IAESTE activities in University of

Macau, and gradually, within Macau SAR. Currently, IAESTE Macau is

cross-departmentally administered by full-time staff of University of Macau.

IAESTE Macau aims to provide international internship opportunities for students with

strong technical knowledge as a means to gain technical and cultural experience

abroad.

IAESTE Macau also raises internship opportunities in Macau SAR and facilitates inbound

students from other countries to realize their practical training in our supporting

companies and our respective on-campus units or departments.

IAESTE CHINA MACAU SAR:

http://www.umac.mo/gao/iaeste

There are three routes to get to Macau SAR:

2.1 Flights directly to Macau

2.2 Flight to Hong Kong, transit from Hong Kong to Macau:

a. Transit by SeaExpress (Hong Kong International Airport to Macau)

b. Transit by regular Hong Kong-Macau ferries (Hong Kong Downtown to Macau)

c. Transit by helicopter (Hong Kong Downtown to Macau)

2.3. Travel to Zhuhai or nearby cities in China and transit by land

 Details of each arrival method is outlined below.

2.1 Flight directly to Macau

Macau has an international airport located in Taipa Island with direct flights

daily or several times per week to Singapore, Bangkok, Manila, Osaka, Beijing

and other major cities in Asia.

Macau International Airport:

http://www.macau-airport.com

2.2 Flight to Hong Kong, transit to Macau

If flights to Macau is not desirable in your travel plan, Hong Kong International Airport

(HKIA) is another convenient hub for transit. There are three ways to transit to

Macau:

a. Transit by SeaExpress Ferries – Hong Kong Airport to Macau

Sky Pier at HKIA offers ferry transit service from the airport to Macau or Taipa Ferry

Terminal without passing through customs/immigration in Hong Kong and you will

collect your languages after arrival in Macau.

However, SeaExpress ferries are somewhat limited (only 3 or 4 ferries per day). Also,

in most cases, you cannot sign up for a ferry that departs within 120 minutes of the

actual flight arrival time.

2. How to get to Macau

b. Transit by Regular Ferries – Hong Kong Downtown to Macau

Besides Sea Express, there are the more frequent Hong Kong-Macau ferries in

downtown Hong Kong that are more frequent (15-30 minutes per departure for

07:00-23:59; 1-2 hours per departure for 00:00-06:59).

After passing immigration and collecting yout luggage at the airport, take taxi,

Airport Bus or Airport Express trains to get to Shun Tak Ferry Terminal in Sheung Wan,

Hong Kong. Take the ferry to travel to either Macau or Taipa Ferry Terminal.

*this option is also viable for those who would like to spend time in Hong Kong

before arriving in Macau.

There are two ferry operators, Turbojey and Cotai Waterjet. Be sure to check out

both to find the most suitable time and port of arrival.

Hong Kong International Airport: http://www.hkairport.com.hk

Turbojet: https://www.turbojet.com.hk/en

Cotai Waterjet: https://www.cotaiwaterjet.com

MTR Airport Express Train:

http://www.mtr.com.hk/en/customer/services/airport_express_index.html

c. Transit by helicopter (Hong Kong Downtown to Macau)

Helicopter transit is also available at Shun Tak Ferry Terminal (see Section 2.2a.

above on how to get to Shun Tak Ferry Terminal). Each flight takes approximately

16-20 minutes and takes you to Macau Ferry Terminal.

From Left Clockwise:

HKCLK International Airport, Sea Express/Turbojet, HK Airport Express, Bus

(HK), Taxi (HK), HK Shun Tak Ferry Terminal

2.3 Travel to Zhuhai or nearby cities in China and transit by land

You may travel to Zhuhai or other nearby cities and enter Macau through the two

border gates in Zhuhai:

- Border Gate at Gongbei / Portas do Cercos Port

- Border Gate at Hengqing / Lotus Port

The Barrier Gate (Chinese border) in Zhuhai, Gongbei is opened daily from 0600 to

0100(+1); while the Hengqing Port operates 24 hours a day. Visitors from Zhuhai or

other regions in Mainland China must pass through the Customs at the Gate to enter

Macau.

Please check if you need a visa for transit through the mainland of China.

Portas do Cercos Port Hengqing Port

In Summary:

Here, we outline the basic information on your registration, arrival and accommodation.

For details, please read the attached “Arrival and Dormitory Check-in Instructions”.

3.1 Registration (IMPORTANT!)

All IAESTE trainees are required to register in University of Macau in order to begin the

training, use the dormitory and access the facilities. In order to complete the registration,

you need to return the original Application for Admission form, Medical Examination

Report and a copy of your vaccination record showing a valid tetanus vaccination at least

3 weeks before the beginning of training. The templates of these documents have been

sent to you together with the N/5 forms. Get in touch with us immediately if you have not

received them.

On the next working day after your arrival, you are asked to report to IAESTE Macau Office

in the campus and we will guide you through the second step of registration. After all the

steps have been completed, you will obtain a student card of University of Macau which

allows you to access the facilities (including the sports complex).

Bring the N/5-a (Acceptance note) with you when entering Macau and present it to the

immigration officers when required. Make sure that your passport has a validity until at

least six months after your training. Stay permit will be arranged by IAESTE Macau after

arriving at Macau if necessary.

3.2 Arrival

Incoming trainees are asked to arrive at University of Macau dormitory by themselves.

No pick-up will be arranged.

In normal situation, you will be able to arrive at University of Macau by following the

instructions and should take less than an hour regardless of your point of entry in Macau

SAR. Make sure you have sent us your confirmed itinerary before departing from your

country and specify if you need any special arrangement. IAESTE Macau will be in touch

with IAESTE offices of your country or you directly prior to your arrival.

3.3 Accommodation

IAESTE Macau will host you in student dormitory (on-campus) of University of Macau. You

are bound to follow rules and regulations that govern all students living in the same hostel.

In some offers, the rent is waived. You are asked to respect the general conditions and

cleanliness of the rooms offered as well as the cultural differences among students in the

same area. Refer to attached “Instructions” for more details.

3.4 Reception and Activities

In order to make your stay in Macau more memorable and culturally fruitful, IAESTE Macau

will, within its financial capacity, organize orientation activities and regular gatherings

for you to know more about Macau and China and to establish a sense of belonging here.

Please note that not all activities are free of charge. IAESTE trainees are requested to

closely informed IAESTE Macau of any activities they organize for themselves, especially

when such will take place outside of Macau.

3. Registration, Arrival and Accommodation

S2-S4

Dormitory

(Postgraduate House)

N6-G018

IAESTE Macau Office

(Administration Building)

3.5 Map of University of Macau

北區 North

UM Guest House

澳大賓館

University Hall

大學會堂

Administration Building

行政樓

UM Sports Complex

澳大綜合體育館

UM Stadium

澳大運動場

N21-24

Research Building N21 - N24

科研大樓北二十一座至北二十四座

N25

Animal House

動物實驗樓

N26

Dangerous Goods Store

危險品倉庫

東區 East

University Gallery

大學展館

UM Wu Yee Sun Library

澳門大學伍宜孫圖書館

BOC Centennial Building

中銀百年紀念大樓

Anthony Lau Building

劉少榮樓

E5-E7

Central Teaching Building E5 - E7

中央教學樓東五座至東七座

E11

Faculty of Science and Technology

科技學院

E12

Faculty of Health Sciences

健康科學學院

E21

Humanities and Social Sciences Building

人文社科樓

E22

Faculty of Business Administration

工商管理學院

E31

Student Activity Centre

學生活動中心

E32

Faculty of Law

法學院

E33

Faculty of Education

教育學院

E34

(Under Development)

(建設中)

西區 West

W11

Moon Chun Memorial College

滿珍紀念書院

W12

Choi Kai Yau College

蔡繼有書院

W13

Stanley Ho East Asia College

何鴻燊東亞書院

W14

Henry Fok Pearl Jubilee College

霍英東珍禧書院

W21

Chao Kuang Piu College

曹光彪書院

W22

Lui Che Woo College

呂志和書院

W23

Cheng Yu Tung College

鄭裕彤書院

W33

Ma Man Kei and Lo Pak Sam College

馬萬祺羅柏心書院

W34

Cheong Kun Lun College

張崑崙書院

南區 South

Hostel (for visitors and guests)

聚賢閣 (訪客專用)

S2-4

Postgraduate House S2 - S4

研究生宿舍南二座至南四座

University Mall

薈萃坊

Shiu Pong College

紹邦書院

S21-35

Staff Quarters S21 - S35 (Partly Under Development)

教職員宿舍南二十一座至南三十五座〈部份興建中〉

4.1 Macao Visas

Passport holders from the following countries are exempt from Macau entry visas and

are permitted to stay 30-90 days:

Australia, Austria, Belgium, Brazil, Canada, China, Czech, Denmark, Estonia, Finland,

France, Germany, Greece, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico,

Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, South

Africa, South Korea, Spain, Sweden, Switzerland, Thailand, UK, Uruguay, USA.

(The list is subject to change without prior notice.)

If a visa is required, it can be obtained upon arrival in Macau, issued by the

Immigration Department for a period of 30 days.

Immigration Section, Macau Public Security Force:

http://www.fsm.gov.mo/psp/eng/Service_Imm.html

4.2 Hong Kong Visas

If you need a visa to transit Hong Kong, information on Hong Kong visa requirements

can be obtained from the Hong Kong Immigration Department. Most passport-holders

do not require a visa for stays of less than 14 days.

Hong Kong Immigration Department:

https://www.immd.gov.hk/eng

4.3 China Visas

Visas are required for most foreigners entering Mainland China. A standard tourist visa

is valid for a 30-day visit. They can usually be obtained from Chinese embassies or

consulates. Landing visa application is available at some entry ports, except

Afghanistan, Algeria, Bahrain, Cameroon, Egypt, Iran, Iraq, Jordan, Kuwait, Israel,

Lebanon, Liberia, Libya, Nigeria, Oman, Pakistan, Palestine, Qatar, Saudi Arabia,

Somalia, Sri Lanka, Syria, Sudan, Turkey, Uganda, United Arab Emirates, Yemen.

(The list is subject to change without prior notice.)

If you would like to visit nearby cities in China for a short time during or after your

training, you can apply for a short-term tourist visa easily in designated travel

agencies in Macau.

4.4 Medical Insurance

You must be insured against illness and accidents before leaving your country for

traineeship. Be sure to have your insurance policy number and insurance card with

you at all times in case of need or emergency.

In most cases, you will pay for the medical bill at consultation and claim the fees after

you have returned to your country. You may want to bring some spare money or load

some spare credits into your credit cards just in case.

University of Macau asks all their registered students to buy a UM insurance which

covers medical services at designated local clinics and hospitals. If you do not want to

pay for this extra insurance, we will provide a waiver form at registration.

4. Visa and Medical Insurance

5.1 Weather

Macau has a humid subtropical climate. The annual temperature ranges from 6ºC to

35ºC. The humidity level is high and with an average range between 75% and 90%.

Mostly during summer months, the annual rainfall is around 1.778mm. Summer is very

hot and humid while winter is cool with modest rainfall. Students should note that the

high humidity will intensify the heat or cold effect, making the weather much hotter

or colder than the temperature suggests.

***During summer time, beware of heat exhaustion on cloudless sunny days (even at

night). Sunscreen and drinking water are important when travelling outdoors.

Months

Humidity

Weather

Temp(approx.)

Clothing

Remarks

Jan – Mar

(Winter)

Low

Cold and

cloudy

8ºC – 20ºC

Woolen

clothes,

thick

jackets or

overcoats

------

Mar – May

(Spring)

Moderate to

High

Warm and

rainy

12ºC - 25ºC

Light cotton

clothes

------

June - Sept

(Summer)

Very high

Very hot,

very humid

and rainy

25ºC – 35ºC

Light,

breathable

clothes in

Summer

Typhoon

season (see

below)

Oct – Dec

(Autumn)

Moderate

Sunny and

warm

15ºC – 25ºC

Light

jackets,

cardigans,

sweaters

Most

pleasant

season 

Typhoon and Rainstorm

Situated at the coast of the South China Sea entering the Pacific Ocean, Macau SAR is

prone to threats of tropical cyclones (known commonly as “typhoons”). In extreme

cases, severe rainstorm may also affect Macau. Below is a list of typhoon and

rainstorm signal system used in Macau:

If a signal 8 or above is hoisted, bridge surfaces between Macau and Taipa are closed

(only limited access available at Sai Wan Bridge lower level crossway). As a preventive

measure, sea and air connections between Macau and Hong Kong as well as most

flights are cancelled. When rainstorm warning is issued, the public and private

entities should take adequate prevention measures. Students should pay attention to

reports from radio or TV (TDM) for any safety arrangements.

Macau Meteorological and Geophysical Bureau (SMG):

http://www.smg.gov.mo/smg/e_index.htm

8NW

8SW

8NE

8SE

Rainstorm

5. Life in Macau

5.2 Languages

The official languages of Macau are Chinese and Portuguese.

Cantonese Chinese is the mother tongue of the local population. Mandarin Chinese

(Putonghua) as the national standard language is also widely spoken.

English is widely spoken and understood in tourist areas, public services and among

younger generations. You may encounter some difficulty, however, when trying to use

English in older sectors of Macau or when speaking to more senior members.

Portuguese is widely used in the written context (signage, company names, etc.) but

not spoken. Only a small number of Macau citizens uses Portuguese as their daily

language of communication.

5.3 Currency

The official currency in Macau is ‘Pataca’ (MOP). There are banknotes and coins in the

following denominations:

Coins: 10, 20 and 50 avos (cents); 1, 2, and 5 Patacas.

Banknotes: 10, 20, 50, 100, 500 and 1000 Patacas.

HK dollars (HKD) and Renminbi (RMB) are widely accepted in Macau. However, some

shops do not refund the exchange rate difference.

Money and traveller’s cheques can be changed in larger hotels and banks. Authorized

exchange dealers can be found all around the city.

5.4 Transportation

i. Bus

Buses are the main way of transportation (the other is taxi). All buses are

air-conditioned. There are buses circulating around the Macau peninsula, Taipa, Cotai

and Coloane. The general bus fee is MOP6.0, regardless of distance (there are some

exceptions). If you get a “Macau Pass” card the fee is halved to MOP3.0. Macau Pass

can be bought in most supermarkets and convenience stores.

Bus Information by Macao Transport Bureau:

www.dsat.gov.mo/bus/site/subpage.aspx

ii. Taxi

The flagfall charge is MOP$19.00. Apart from normal taxis (black with cream roof),

there is also radio-taxi-service.

Flagfall (first 1600m) ------------------------------------------------------ $19.00

Every 240m thereafter ----------------------------------------------------- $2.00

Luggage per piece in the boot -------------------------------------------- $3.00

Taipa to Coloane surcharge ------------------------------------------------ $2.00

Special surcharges when boarding at the following locations --------- $5.00

- Macau International Airport

- Taipa Ferry Terminal

- University of Macau campus

Cab calling fee (waived for 1-hour or above advance booking) -------- $5.00

Taxi Information by Macao Government Tourism Office:

http://en.macaotourism.gov.mo/plan/local_transportation_detail.php?id=2

5.5 Time

Macau is eight hours ahead of GMT, there is no daylight saving time.

5.6 Office Hours (in general)

Banks: Monday – Friday – 0900-1730

Offices: Monday – Friday – 0900-1800, some on Saturdays

Shops & Restaurants: Monday – Sunday, 1000-2200

Museums: closed on Monday (in general)

5.7 Voltage

220 volts AC. Electric equipment working with different specifications will need

transformers and adaptors.

5.8 Consulates in Hong Kong and Macau

Information and special assistance on liaising with consulates general of your country

can be requested at IAESTE Macau Office.

5.9 Emergency and Useful Phone Numbers

Regional Code of Macau: +853

Making International calls from Macau:

00 +(country code) + (area code) + (local subscriber number)

(When making international calls, remember to omit the first zero of the area code.)

Emergency Services

Emergency

999 / 110 / 112

Fire Brigade

2857 2222 / 119 / 120

Police

2857 3333

Ambulance services (Conde S. Januario Hospital)

2831 3731

Ambulance services (Kiang Wu Hospital)

2837 1333

Ambulance services (University Hospital)

2882 1838

Taipa Island (Health Center)

2881 3089

Coloane Island (Health Center)

2888 2176

University of Macau

8822 8833

UM Security Centre

8822 4000

UM Postgraduate House (Management Company Office)

8822 2518

UM Sports Complex

8822 4412 / 8822 2512

UM Medical Center (Mondays – Saturdays)

8822 4123

Macau Government Departments and Services

Macau Immigration Department

2872 5488

Macau Customs

2855 9944

Macau Government Tourist Office (MGTO)

2831 5566

MGTO Tourist Assistance Unit – Hotline

2833 3000

Macau International Airport : a) Arrival hall

b) Flight Schedule

2886 1436

2886 1111

HKCLK International Airport

(852) 2769 7970

Macau Post Office

2857 4491

Telecommunications

Directory Enquiry (for local phone numbers)

181

International Directory Enquiry

101

Weather

Weather (SMG Hotline)

1311

5.10 Useful Websites

5.11 Useful Apps for Getting around in Macau

Experience Macao

Macao Taxi

Bus Information System

Macau International Airport

SMG (Macau Weather)

Macao Sailings HD

University of Macau and In-campus Services

University of Macau

http://www.umac.mo/

UM Postgraduate House (Dormitory)

http://www.umac.mo/sao/srs/sh/aboutus/en/

srs_management.php

UM Office of Sports Affairs

http://www.umac.mo/osa/en

UM Clinic (Mondays – Saturdays)

https://hseo.umac.mo/health-and-hygiene-affairs

Macau Public Entities and Services

Macau SAR Government

http://www.gov.mo

Education and Youth Affair Bureau

http://www.dsej.gov.mo

City Guide of Macau

http://www.cityguide.gov.mo

Macau Department of Health

http://www.ssm.gov.mo

Macau Government Tourist Office

http://en.macaotourism.gov.mo/index.php

Meteorological and Geophysical

Bureau (SMG)

http://www.smg.gov.mo/smg/c_index.htm

Transportation and Immigration

Macau International Airport

http://www.macau-airport.com

HKCLK International Airport

http://www.hkairport.com.hk

HK Immigration Department

https://www.immd.gov.hk

Macau Immigration Service

http://www.fsm.gov.mo/psp/eng/Service_Imm.html

HK Airport Express Train

http://www.mtr.com.hk/en/customer/services/airport

_express_index.html

Turbojet

https://www.turbojet.com.hk/en

Cotai Waterjet

https://www.cotaiwaterjet.com

Macau Bus Information

http://www.dsat.gov.mo/bus/site/subpage.aspx

Ms. Kiran LEI, Senior Exchange Administrator

Mr. Patrick LOU, Exchange Administrator

E-mail: iaeste_enquiry@umac.mo | Tel: (853) 88224392

Address: Avenida da Universidade, University of Macau

Global Affairs Office, N6-G018, Taipa, Macau, China

We look forward to seeing you in Macao!