INSIDE THIS ISSUE:
1 KDS Quick Tip: Copy Data to a Flash Drive
2 Techline FAQs
2 Latest Technical Service Bulletins, Service Actions
and Campaigns
3 New Technology: Gasoline Particulate Filter (GPF)
4 Intelligent Variable Transmission (IVT) Overview
5 Wiper Synchronized Autolight Control Logic
5 Stinger Wiper Blade Maintenance Mode
5 Driver Attention Warning (DAW)
6 Clock Concerns on UVO eServices (UVO 3.0)
7 Android Auto Connectivity Issues After Android 8.0 Update (Oreo)
8 Technician Satisfaction Survey Raffle - 2018 2nd Qtr
9 Test Your Tech Times Knowledge Wordsearch
10 Cooling System and Radiator Cap Pressure Test
11 Plug-In Vehicles - Charging or Range Issue?
12 Kia Smart Battery Tester FAQ
13 GIT Helpdesk FAQ
13 Test Your Tech Times Knowledge Wordsearch Solution
2018 • VOLUME 21, ISSUE 3
KDS QUICK TIP: COPY DATA TO A FLASH DRIVE
Have you ever needed to copy a data file, image or flight
recording directly from KDS to a flash drive?
It is very simple and easy to accomplish: attach the OTG
(On The Go) cable (Part# G1XDDCA005) & flash drive and
follow the steps 1 through 6.
1. From the home screen, select
the Recorded Data button.
2. When the Recorded Data
screen appears, select the
vehicle (model code) and then
select the VIN for the file you
want to copy.
3. Notice that in the upper left
corner of the screen there
is a check mark in a box
icon. Click on this icon.
4. Now check the file(s) you want to copy to the flash drive.
(Do not click on the
FILE OPEN button at
the bottom of the
screen).
5. Instead, click on the Tablet to Flash Drive icon.
6. When the export screen appears, Click OK.
Your File(s) are now being copied to the Flash Drive.
When copying is complete, remove the adapter cable and
the flash drive. Data copy is complete!
Part Name Item Comment
G1XDDCA005
USB OTG
Cable 5P
To order, contact Snap-On
Business Solutions at (888)
542-1011 or KiaSpecialTools.com
TECH TIMES • Vol 21, No. 3•2018
2
Q
Why does it take so long to attach a video to the
tech line case?
A
The video may be too large due to the technician recording unnecessary
information.
How to prevent this concern: provide only the necessary information
(problem with the engine and the VIN plate).
https://www.kiatechinfo.com/local_bulletin/view.aspx?menu_
id=315&docu_no=4092&search_param=%7B%7D&page_no=1
Q
If I am reporting a concern for a new model or
creating a case for a service alert or a repeat
repair that does not need diagnosis, what type of
case should I open?
A
A quality review case is needed. Please indicate in your QR case if it is
a Service Alert , check the ‘Repeat Repair/Vehicle Down’ box (whichever
is applicable) and document the information in the case notes for the
agent that will take possession of your case.
Q
I unlocked my doors and noticed my smart trunk
will not work.
A
Smart trunk will be disabled for 30 seconds after the doors are unlocked,
and if a door is opened it will be disabled until the doors are locked again.
Q
Why am I being asked to attach a WRTY-143 or
WRTY-127 form to a repair assistance case?
A
Techline now has the ability to create PWA cases for the technician
based off of the repair assistance case. All necessary validation
information will need to be attached in the assistance case before the
PWA case can be created. Once all information is gathered, the agent
assigned to the case will create the PWA case.
Copyright © 2018 Kia Motors America, Inc. All rights reserved. No part of this
publication may be reproduced, stored electronically, or transmitted in any form or
by any means without prior written approval from Kia Motors America, Inc. ("KMA").
KMA reserves the right to make any changes in the descriptions, specifications, or
procedures at any time.
The information and specifications provided in this document were accurate at the
time of development. Kia reserves the right to discontinue or change specifications
or design at any time without notice and without incurring any obligation.
Vehicle servicing performed by untrained persons could
result in injury to those persons or to others.
Always take proper and necessary safety precautions
when performing any type of service on a vehicle.
The Kia technician newsletter (Tech Times) is intended
for use by professional Kia automotive technicians only.
It is written to inform technicians of conditions that may
occur on some vehicles. Trained Kia technicians have the
equipment, tools, safety instructions, publications and
expertise to help perform the job correctly.
Vehicle servicing performed by untrained persons could
result in damage to the vehicle.
TECHLINE FAQs
The topics covered in this newsletter are designed to assist you with the diagnosis
and repair of specific vehicle conditions. Just because a condition is described in this
newsletter, do not assume that it applies to your vehicle, or that your vehicle will have
that condition. In all cases, the procedures in the applicable Service Manual and/or
Electrical Troubleshooting Manual or on KGIS should be performed first.
LATEST TECHNICAL SERVICE BULLETINS, SERVICE ACTIONS AND CAMPAIGNS
SST 060
BSD/BCW Troubleshooting & Angle Measurement (Multiple Vehicles)
SST 040r1
Compressor Diagnosis Tool Introduction (Multiple Vehicles)
GEN 051r7
Navigation Map Upgrade - Customer Retail (Multiple Vehicles)
ELE 150
Service Action: Battery Management System Logic Improvement (17-18MY DE HEV)
ENG 177Cr4
Service Action: 2.4L Engine Start Logic Improvement (18MY UMa)
ELE 134r1
Combination TSB/SA: Battery Management System (BMS) Logic Improvement (15-16MY PSEV)
SC 164
Power Sliding Door Actuation Logic Improvement (15-18MY YP)
SC 163
Hydraulic Clutch Actuator (HCA) Inspection, Repair or Replacement (17MY DE HEV)
Operation Principle:
In the near future Kia vehicles will come equipped
with Gas Particulate Filters (GPF), these GPF's
help to filter Particulate Material (PM) from the
exhaust gas using an integrated Particulate
filter in the Catalytic Converter. GPF have been
developed and offer an effective route to reduce
the number of ultrafine particles under all driving
conditions.
The operating temperature of a gasoline engine
is higher than a diesel engine. When the internal
temperature is over 1022° Fahrenheit, filtered
PM burns itself. Normally the component of
PM is carbon. It purifies to CO
2
after a chemical
reaction. The GPF is integrated within the
Catalytic Converter (shown below).
Front / Rear Temperature Sensor
The system includes a Front and Rear
Temperature sensor to monitor the exhaust
gas temperature differential. The ECU checks
whether the GPF is in normal operating condition
by comparing the temperature sensor values
with a modified value. If the system is abnormal
the ECU will set a DTC and turn on the MIL.
TECH TIMES • Vol 21, No. 3•2018
3
Published by Kia Motors
America, Inc. and produced
by Kia University.
All rights reserved.
Director, Kia University
David Wobst
Tech Times Editor
Lewis Thompson
Production Coordinator
Carlos Sicairos
Tech Times Contributors
Shari Brady
David Brisky
David Harvey
Dan Howells
Jason Lee
Kevin Kim
Chris Risdon
Robert Scholer
Carlos Sicairos
Technical Editors
Lewis Thompson
Neem Van der Reest
Engineering Support &
Technical Writer
Neem Van der Reest
Technical Writers
Henry Nguyen
NEW TECHNOLOGY: GASOLINE PARTICULATE FILTER (GPF)
GPF Purifies PM:
Front Temp.
Sensor
Exhaust Gas
Flow
Increasing Differential
Pressure (Pressure loss)
SOOT burning equation:
Burn at over 1022° Fahrenheit
C + O
2
= CO
2
Rear Temp.
Sensor
Filtered
SOOT
Gasoline
engine
The GPF is integrated in catalytic converter to purify PM in exhaust gas.
GPF vs. DPF Differences:
Category GPF (Gasoline) DPF (Diesel)
Differential Pressure sensor Not applied Applied
Temperature Sensor Applied Applied
Fuel post injection
Not applied
Applied
Indicator
Not applied
DPF Indicator Applied
FILTER regeneration
By exhaust gas heat
By fuel post injection
De SOx regeneration
Not applied
Applied
GPF Integrated Catalytic Converter
Soot
CO
2
NO
Cell Plug
Soot
HC
CO
TECH TIMES • Vol 21, No. 3•2018
4
INTELLIGENT VARIABLE TRANSMISSION (IVT) OVERVIEW
The Intelligent Variable Transmission (IVT) is also known as the more familiar Continuous Variable Transmission (CVT). It is optional
in the 2019 Forte and uses a chain belt to minimize the “rubber band” feel of a conventional CVT.
Category IVT (COGF1) 6-Speed AT (A6GF1-2) 6-Speed AT (A6MF1-2)
Outer View
Allowed Torque (lb-ft) 132.3 130.2 159.1
Overall Length (in) 13.81 14.49 14.68
Features
* Actual mileage will vary with
options, driving conditions,
driving habits and vehicle
condition
Increase in fuel efficiency* compared
to 6-speed GEN II AT
- Increased gear ratio pulley (IVT: 7.0)
- High efficiency chain belt
- Quieter and more efficient vane pump
- Gear oil guide with loss reduction design
Direct extension: 3-way multiplate torque converter
Improved efficiency*
> Direct-controlled valve body
> Smaller oil pump
> Oil pump bearing
> Reduced rollers of the one-way clutch
> Low friction seal
> Double ball bearing for the main shaft
Inter-gapequalization
(Less frictionloss)
KEY NEW TECHNOLOGY
1. Pulley system with a wider shift span
• Increase in the shift ratio (Shift ratio 7.0)
• Fuel economy improved
POWER TRANSMISSION
FLOW CHART
2. Improved TCU software
controls and integrated control
Enhanced driveability with the new
control strategy
Improved fuel economy with the
integrated engine/transmission control
3. Oil pump
•High-efficiency vane type
•Fuel economy improved, noise reduced
6. Baffle plate
Covers the gear system to
reduce fluid rotation loss
•Fuel economy improved
5. Separating spring
Reduced drag by equalizing the gap
between friction elements
•Fuel economy improved
4. Chain belt
Fuel economy improved
Linear control of acceleration Vehicle speed
Engine RPM
Engine RPM
Driving pulley
Planetary gear
Driven pulley
Secondary deceleration gear
Primary deceleration gear
Engine
Torque converter
Planetary gear (forward/reverse)
Driving pulley
Chain belt
Driven pulley
Primary deceleration gear
Secondary deceleration gear
Differential gear
Separating
spring
Inter-gap equalization
(Less friction loss)
TECH TIMES • Vol 21, No. 3•2018
5
WIPER SYNCHRONIZED AUTOLIGHT CONTROL LOGIC
DRIVER ATTENTION WARNING (DAW)
STINGER WIPER BLADE MAINTENANCE MODE
On the Sorento (UMa), Stinger (CK) and upcoming K900
(RJ) models, the wiper operation is synchronized with
the automatic headlights feature to automatically operate
vehicle headlamps in reduced visibility situations. This
functionality can occur under the following conditions sending
an "Autolight ON signal":
If Wiper Low or High is manually activated for over 5
seconds.
If the driver selects wiper auto mode after detecting rain
drops and wiper activates for more than 2 times within 30
seconds.
If the driver selects wiper auto mode before rain drops are
detected and wiper activates for more than 4 times within
60 seconds.
If wiper OFF status is maintained for over 30 seconds after
manually activating the wiper.
If wiper operates less than 2 times for 60 seconds while in
either of the above control modes, then Autolight OFF signal
is sent after 2 minutes and the automatic headlight feature is
returned to its current setting (AUTO or MANUAL).
The Driver Attention Warning (DAW) is an advanced driver
assistance system that is designed to alert drivers in
certain situations when the system detects driver fatigue
or inattentive driving practices. The DAW system uses Multi
Function Camera (MFC) and vehicle behavior signals from
Steering Angle Sensor (SAS), yaw rate and G sensors in order
to analyze the driver’s driving practices. In certain cases,
the system can then issue alerts by means of text display
and audible sound
to advise the driver
to rest. DAW system
analyzes situations
such as over steering,
under steering while
monitoring the SAS
signals, while the MFC is
monitored to track lane
crossing and lateral
vehicle position variation in the lane. The audible sound can
be emitted through door speakers or instrument speaker,
depending upon trim level of the vehicle. This system has 3
settings, “High Sensitivity”, “Normal Sensitivity” and “Off”,
and 5 driver attention levels. It is when the drive attention
level drops to “zero” that the system alerts the driver to take
a rest. Factory default setting of DAW is “off” and customers
can enable it using User Setting in the instrument cluster.
Enabling
Conditions
Conditions that reset the
careless driving level
• Vehicle speed
> 40mph
When engine is turned Off
When engine remains stationary
and idling longer than 10 minutes
This article provides information on how to set the windshield
wiper blades on Maintenance Mode on 2018-2019MY Stinger.
When required to perform inspection and/or replacement of
the windshield wipers, move the windshield wiper blades to
the service position as follows;
1. Turn engine OFF, and move the wiper switch to the MIST
position within 20 seconds and hold until the wiper blades
are in the full up position.
2. Perform wiper blade inspection and/or replacement and
carefully return wiper arm on the windshield
3. Turn ignition to the ON position and move the wiper
switch to the MIST position, the wipers will return to the
normal operating position.
Please refer to PitStop PS299r2.
TECH TIMES • Vol 21, No. 3•2018
6
This article contains information regarding possible concerns
with the clock on UVO eServices (UVO 3.0) head units
installed on 2017-2018MY vehicles.
Model Year Model
2017-2018 Cadenza (YG)
2017-2018 Forte(YD/YDm)
2017-2018 Optima (JFa)
2017-2018 Optima Hybrid (JF HEV)
2018 Rio (SC)
2017-2018 Sedona (YP)
2017-2018 Sorento (UMa)
2017-2018 Soul (PS)
2017-2018 Sportage (QL)
2017-2018 Niro (DE)
2018 Niro Plug-in Hybrid (DE PHEV)
2018 Stinger (CK)
Concern examples:
•“We can’t get the clock to work and are unable to see it.”
•“Clock is not keeping time.”
•“Clock time is incorrect on new vehicle during PDI.”
NOTE: The UVO 3.0 platform is the first non-navigation
head unit that has a GPS module for date and time.
Specification:
“GPS date and time” on the UVO 3.0 will not get “picked up”
automatically on a new vehicle or after a loss of power to
the head unit. It is necessary to set the date and time in an
area with strong GPS reception:
From the Home screen, select Setup swipe the screen to
the left Date/Time adjust date and time using the up
or down arrows.
Diagnostics:
Always test the vehicle in an open space with strong GPS
reception. Do not test this functionality in a garage or
covered area.
If no time is shown (area is blank) or there are dashes where
the time should be, check the following:
1. Confirm the vehicle has been driven in an open area and
time is still not shown.
2. Measure the voltage on the center terminal of the coaxial
connection at the antenna base connector on the harness
side with the radio and ignition on (spec: 5V to 6V).
3. If the voltage is not within specification, confirm the blue
GPS connector is connected properly to the back of the
head unit and that the pin is not bent or damaged, and
continue to check circuit integrity from head unit to the
antenna.
4. If voltage is within specification, consider a head unit
replacement.
If the clock is confirmed to be losing time typically after
sitting for a few hours or overnight, check the software
version of the head unit. A software improvement was
incorporated into production on July 18th, 2016 in software
version V074 or later. Clock improvement software is also
being applied at the Mobis Remanufacture Center so head
units ordered and obtained through Direct Exchange will
contain a countermeasure.
Please refer to PitStop PS564.
CLOCK CONCERNS ON UVO ESERVICES (UVO 3.0)
TECH TIMES • Vol 21, No. 3•2018
7
This article provides information and the recommended
procedure relating to possible Android Auto connectivity
concerns when using an Android device with software
version 8.0.0 or higher (8.0.0, 8.1.0, etc.) on all 2017-2019MY
vehicles with Android Auto.
Sample customer concerns may include:
•Android Auto won’t start
•Android Auto stopped working/crashes randomly
•Head unit displays “Phone not responding”
•Cannot select Android Auto on UVO system
The concerns may include but are not limited to the following
devices:
Product
Samsung Galaxy S8
Samsung Galaxy S8+
Samsung Galaxy S9
Samsung Galaxy S9+
Nexus 5X
Nexus 6P
Google Pixel 1
Google Pixel XL
Google Pixel 2
Google Pixel 2 XL
The following recommendations may help to improve some
of the above concerns:
•Ensure Android Auto app is installed & up to date
Update phone software to the latest released software
version (do not install beta versions of software)
•Use manufacturer certified USB cable
Disconnect then reconnect the manufacturer certified
USB cable
•Ensure Android Auto is enabled on headunit
•Reboot customer’s phone (turn off and on)
Ensure phone is in data transfer mode vs charging mode
(may be default) (Refer to PitStop PS452)
•Delete Android Auto app and reinstall
•Ensure permissions are allowed:
Unpair Android Auto and perform fresh pairing in Android
Auto app (below)
1) Open app without the phone connected to the head unit
2) Forget all cars
continued next page
ANDROID AUTO CONNECTIVITY ISSUES AFTER ANDROID 8.0 UPDATE (OREO)
Note: Google continues to
release bug fixes in Android
versions. The latest available
version as of May 15, 2018 is
version 8.1.0. Go to Android
Source (link below) for details
of the latest available version
of the Android support
website. However please note
the availability of the latest
software version for your
device may still depend on the
model and carrier.
https://source.android.com/
setup/start/build-numbers
TECH TIMES • Vol 21, No. 3•2018
8
3) Exit and force stop app
5) Accept all head unit prompts:
Please refer to PitStop PS568.
ANDROID AUTO ISSUES (CONTINUED)
TECHNICIAN SATISFACTION SURVEY RAFFLE - 2018 2ND QTR
4) Plug phone into head unit and accept all screen prompts:
Greetings Kia Technicians!
The results of the Q2 -2018 Technician Satisfaction Survey
Raffle were once again very positive. Kia Techline continues to
perform very well in Q2! We received 5157 survey responses for
Q2 2018. The overall results for Techline were very positive with
the overall satisfaction rating for Techline is climbing to 92.3%
YTD using a 5 point scoring system. Selecting ‘Very Dissatisfied’
(bottom) is a rating of 1 where ‘Very Satisfied’ (top) is a rating
of 5. As you know, anything less than ’Very Satisfied’ is viewed
as a failure on our part. We reviewed all of your responses and
gained valuable feedback on your Techline experiences and use
this data to drive improvement. We will continue to use your
feedback to see how we were doing and how we can correct any
issues that may be occurring in our ongoing efforts to improve
the level of service we provide to all our dealers. Thank you to
all who participated in the survey. We greatly appreciate all of
your valuable feedback!
The 3 winners of the Q2-2018 raffle were...
James Shivery - PA011 Savage Kia
Craig Hough - FL124 Bev Smith Kia
John Meek - GA077 Hutchinson Kia
Congratulations to all the winners!
The Techline Technician Satisfaction Survey will continue in the
3rd quarter of 2018 so please continue to submit your feedback
by completing the survey when you close your cases and get your
chance at winning 1 of 3 $500 MasterCard gift cards and 1 of 3 of
the B2Q new Battery Testers!
In closing, Techline continuously works hard to provide industry
leading technical support to all Kia dealers in an efficient manner.
Here are the latest performance metrics for Kia Techline:
Web case response time 2018 YTD avg: <14 minutes
Phone response time avg: <8 seconds
New Case Count for June 2018 (includes PWA cases): 11,102. That’s
a 5% increases over last year while maintaining our service levels.
Overall Satisfaction Survey Score: 92.3%. (If you feel you cannot
choose ‘Very Satisfied’ then please add a comment on how we
can improve.)
Thank you all for your continued support!
Regards,
David Brisky
Techline Communications Manager,
Kia Motors America
TECH TIMES • Vol 21, No. 3•2018
9
Test your knowledge of the articles in this issue of Tech Times!
Fill the blanks below, then locate those 24 words from this Word Search: across, backwards, up/down and diagonal.
TEST YOUR TECH TIMES KNOWLEDGE WORDSEARCH
E C K I D E D R O C E R V R F
L U C F E G O H C T S A A E L
B S O K G N Z K A T L W X T A
A T L L F N I L M V T T R L S
I O C G C A U L E W E K K I H
R M S Y N C H R O N I Z E F A
A E D P I I O R S S N K E X T
V R D T R S L I E R A G K W T
T B R A N E O O O N N G A J E
D A J E L N S T O A H R F E N
P C S O O B A S R C N E K W T
C H A R G I N G U I F X I R I
D I O R D N A I N R F W G T O
U P D A T E M G G R E P I W N
R L R I S L A I Y L D S Q V M
ANDROID
ATTENTION
BLADE
CHARGING
CLOCK
COOLING
CUSTOMER
EXTENSION
FAHRENHEIT
FILTER
FLASH
GASOLINE
PARTICULATE
PRESSURE
RADIATOR
RANGE
RECORDED
SENSOR
SYNCHRONIZE
UPDATE
VALVE
VARIABLE
WARNING
WIPER
TECH TIMES • Vol 21, No. 3•2018
10
This article provides information on performing a proper
cooling system pressure test and radiator cap pressure test
on 2017MY or newer (QL) Sportage and (DE P/HEV) Niro.
Radiator Cap Testing
To perform radiator cap pressure test, use the Radiator Cap
Testing Adapter SST (0K253-G5100) and apply pressure as
directed below:
1. Install the pressure cap tester using SST (0K253-G5100)
and radiator cap.
2. Apply approx. 11.5 – 17.5psi of pressure
3. Check for a drop in pressure (follow tester manufacturer's
instructions).
4. If the pressure drops, replace the pressure cap.
Cooling System Pressure Test
When performing a cooling system pressure test, please note
that Kia does not supply a cooling system pressure tester
as part of the essential tool kit. Cooling system pressure
testers are readily available . Also, note that older cooling
system pressure testers or kits may need an adapter which
can be purchased separately. To properly perform a cooling
system pressure test, follow procedure below:
1. Wait until the engine is cool, then carefully remove the
pressure cap and check/fill the reservoir tank with engine
coolant to between the “MIN” and “MAX” markings. Install
the cooling system pressure tester.
2. Apply approx. 13.5 - 17.5 psi pressure to the cooling system.
3. Inspect for engine coolant leaks and a drop in pressure
(follow tester manufacturer's instructions).
4. Remove the tester and if test result is good, reinstall the
pressure cap. If test failed proceed to diagnose and repair
as required (i.e block test, etc.)
Part
Name
Part
Number
Image
Cooling
System
Tester
SVTS262C
Radiator
Adaptor
SVT262-28A
For related tools/parts, contact Snap-on Business
Solutions at (888) 542-1011
or KiaSpecialTools.com.
COOLING SYSTEM AND RADIATOR CAP PRESSURE TEST
In case of failed test, check for
engine oil in coolant and/or coolant
in engine oil.
Left: Reservoir Coolant
Adapter
Above: Aftermarket
Pressure Tester and
Adapter.
Often we receive customer complaints that their plug-in vehicle has a charging issue when in fact their concern is range. Follow
the flow chart below to help determine the issue and proper course of action.
TECH TIMES • Vol 21, No. 3•2018
11
PLUG-IN VEHICLES – CHARGING OR RANGE ISSUE?
Does the vehicle charge to 100%
State of Charge (SOC)?
(This can be seen on the in-car
screen, or through the UVO ECO
app)
When the vehicle does not fully
charge, is it on:
•Level 1 (120v)
•Level 2 (240v)
•Level 3 (DC fast charger)
This is not a charging issue.
Perform HV battery State of
Health (SOH) check
Inquire if the
customer using
an extension cord,
plug splitter or non-
grounded outlet?
Does the issue occur
at different level 2 or 3
chargers?
Contact Techline
Issue is likely
the specific
Level 2 or 3
charger.
Are there any
messages
displayed on
either the
Level 2 or 3
charger or in
vehicle?
Please take
picture(s).
Confirm if it charges properly
without the extension cord, or
at a different plug location?
Swap / try a known good
Level 1 EVSE and confirm
proper charging?
Contact Techline / possible
vehicle issue.
Replace
Level 1 EVSE
Possible home outlet /
wiring concern, inform
customer
Replace
HV
Battery
Review TT articles listed below
on best driving practices and
HVAC use.
YES
YES
YES
YES
YES
OK
NO
NO
SOH below
spec (70%)
NO
LEVEL 2 & 3
LEVEL 1
NO, only at
a specific
location
SOH OK
Article Name Tech Times
Soul EV Range and Battery Health Vol. 18, No. 2 (2015)
Ambient Temperature Impact on EV Range Vol. 19, No. 1 (2016)
TECH TIMES • Vol 21, No. 3•2018
12
KIA SMART BATTERY TESTER FAQ
Below is a list of the most frequently asked Kia Smart Battery Tester questions.
Q
I am having trouble down loading the
B2Q app.
A
Confirm your dealer IT department has not blacklisted additional URL’s or
have content control on the smart devices in the dealer.
Please inform dealer IT to whitelist:
URL: https://batteryportal.b2qtech.com/b2qapi/index
See TSB: SST-057r1, page3.
Q
How do I print the results?
A
See TSB: SST-057r1, pages 11, 12 and 13.
Q
Can I use for warranty claim?
A
Yes (Battery Test Only), Test ID is provided, if recharge is required use
the GR8-1200 Smart Charger. See warranty publications.
Q
How long does it take for a battery test?
A
Typically less than 40 seconds.
Q
How can I see my cloud results?
A
Use kdealer and B2Q app to view cloud results.
Q
What if my WiFi is Down?
A
The data is stored on the smart device and only limited by the device
memory, once in WiFi coverage open the app and press the cloud icon
Q
I am having trouble signing into app?
A
Try logging into kdealer, passwords expire after 90 days and need to be
reset. If necessary call 800.327.2707 for kdealer assistance.
Q
The Kia Smart Battery Tester displays a
clamp or frown face?
A
Ensure a good solid connection on both sides of the clamp; must be
touching the battery terminal. See TSB: SST-057r1, pages 20 and 21 for
additional screen definitions.
Q
After placing device on the battery
clamps, the CCA and volts are displayed?
A
The volts are actual State of Charge (SOC) CCA is not, the QR code must
be scanned for accurate test results through the algorithm and to
complete the test.
Q
Do I need to update my app?
A
Always use the latest app, updates occur frequently to ensure the latest
information and test result. KU will publish information for the latest
updates and version number.
Q
How do I know if my test was
synchronized and uploaded to cloud?
A
In the upper left portion of the screen on the smart device will display
‘Not Synced’ and no TEST ID number will be displayed.
Part
Name
Item Comment
BQTB1EXK
Kia Smart Battery
Tester
To order, contact Snap-On
Business Solutions at
(888) 542-1011 or
KiaSpecialTools.com
RG-MTP58B
REGO Bluetooth
Printer
TECH TIMES • Vol 19, No. 3•2016
13
TECH TIMES • Vol 21, No. 3•2018
13
Puzzle Solution. Hidden words are shown below; the start of each word indicated with the circle.
TEST YOUR TECH TIMES KNOWLEDGE WORDSEARCH SOLUTION
E C K I D E D R O C E R V R F
L U C F E G O H C T S A A E L
B S O K G N Z K A T L W X T A
A T L L F N I L M V T T R L S
I O C G C A U L E W E K K I H
R M S Y N C H R O N I Z E F A
A E D P I I O R S S N K E X T
V R D T R S L I E R A G K W T
T B R A N E O O O N N G A J E
D A J E L N S T O A H R F E N
P C S O O B A S R C N E K W T
C H A R G I N G U I F X I R I
D I O R D N A I N R F W G T O
U P D A T E M G G R E P I W N
R L R I S L A I Y L D S Q V M
GIT HELPDESK FAQ
Below is a list of the most frequently asked GIT Support Line questions.
Q
What is the PIN for pairing VCI II Module?
A
PIN: 0701
Q
How does one pair the TPMS B/T Adapter
to the KDS?
A
Through the Module Connection" screen, "TPMS" tab, same as the VCI II
Module but using "0000" as the pairing PIN.
Q
How does one install the KDS S/W on a
new tablet?
A
Load PC manager onto a PC with full admin rights. Update PC manager
to the latest version and complete the KDS Installation process.
Q
How does one install AUM S/W on KDS?
A
Install the KDS PC Manager DVD on your PC or laptop. Once downloaded
remove the SD card from KDS (you will need new SD card if KDS is not
equipped) and load the AUM software from the PC Manager onto the
"SD card". Reinsert SD card on to the tablet and let files extract.
Q
Which Samsung tablets are compatible for
the KDS S/W or KVID?
A
Samsung Galaxy Note 10.1 (SM-P600), Samsung Galaxy Tab S2 (SM-
T810, SM-T813)
Q
We have a broken tablet, what do we do
now?
A
Contact Samsung warranty (866-726-4249 / BP# : 5080140087) for
in warranty repair. If the unit is out of warranty it may not be worth
repairing through Samsung. In this case purchase a replacement tablet,
current model SM-T813.
Q
How do I get the KVID software onto a
Tablet?
A
Contact GIT America to receive the KVID installer APK. GIT America will
assist in installing the KVID software onto a tablet.