common scam. Players of all ages have their posts and chats filtered to prevent
personal information from being shared, but no system is foolproof. Roblox
offers an extra layer of protection with two-step verification, which we
recommend. See ConnectSafely’s "Tips for Strong, Secure Passwords & Other
Authentication Tools” (ConnectSafely.org/passswords) for additional advice.
Predatory behavior. Talk to your child about online grooming, including what
it is and what to watch out for, such as inappropriate or overly personal
questions or unsolicited gifts (such as Robux). People with bad intentions may
encourage children to “meet” with them on other, less moderated social
platforms. Discuss this with your child and ask them to come to you with any
inappropriate requests from other players. While parents worry most about
inappropriate contact with adults, children can also be bothered, solicited and
harassed by peers.
Bullying. Unfortunately bullying can and does happen on Roblox, despite
Roblox’s tools to block bullying text language whenever possible. Again, talk to
your child about what to watch out for and teach them how to block and report
offenders. For more advice, see ConnectSafely’s "A Parent’s Guide to
Cyberbullying" (ConnectSafely.org/cyberbullying).
(Note that these steps may vary based on the device.)
Blocking in-game:
1. Find the user inside of the leaderboard/player list on the upper-right of
the game screen (if the leaderboard/player list isn’t there, open it by
clicking on your username in the upper-right corner).
2. Click on the player you wish to block. Select Block User.
Blocking on the website or mobile app:
1. Visit the player's profile.
2. Click the three dots in the upper right corner.
3. Select Block User.
Reporting in-game:
1. Click on the Menu button, located at the upper left of the screen (the
Menu icon looks like three lines stacked on top of each other).
2. Click the flag icon located next to a player's name or click the Report
tab at the top of the menu. Complete the form.
Reporting on the website:
Every player-created asset has a Report Abuse link that will send a report
to Roblox's moderation system. In most cases this will be found in the
bottom of the description box in red lettering, or under the “…” menu in
the upper right. Complete the form.
BLOCKING & REPORTING
© 2 0 1 8 C O N N E C T S A F E L Y | 3
to your child that along with rights and
privileges come responsibilities. Be clear
about consequences for any violation of
the agreement.
Blocking and reporting. Roblox’s
human and digital moderators can’t
police every player and game, so it also
relies on reports from its users when
people break the rules. Players can use
the Report Abuse links located
throughout the app and in the Report
tab of every game menu. Talk to your
child about what to report (including
bullying, inappropriate behavior, scams
and other game violations) and how to
make a report. Or, ask your child to come
to you if they experience a problem so
you can help make that report.
Parental controls. All accounts have the
option to enable an “Account PIN,”
which, when active, requires a 4-digit
code to make changes to an account.
These settings can be adjusted from
within the Security tab of the Account
Settings page, accessed by clicking on
the gear icon in the upper-right corner of
the site. Parents can use this feature for
very young or new players, but, for most
families, the goal should be to help your
child make responsible decisions
without relying on the extensive use of
parental controls. For a broader look at
parental controls, see "What parents
should think about when using or
considering parental controls" from
ConnectSafely
(ConnectSafely.org/parental-controls).
Hacking. While Roblox has made their
platform more secure, hacking still
happens. Games can be injected with
malicious code or inappropriate content.
Talk to your child about this possibility.
If they see anything suspicious, tell them
to talk to you and report the content to
Roblox.
Passwords and other personal
information. Starting at an early age,
talk with your kids about the importance
of keeping passwords and other
personal information private. Friends
can become ex-friends and use a stolen
account in mean or inappropriate ways,
including stealing your child’s Robux
(the online currency that players can use
to buy digital items on the Roblox
platform). Scammers can also lure kids
into giving private information in
exchange for “free” Robux, which is a