HP Click Printing Software
User Guide
Edition 14
© Copyright 2015–2021 HP Development
Company, L.P.
Legal notices
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Trademarks
Microsoft® and Windows® are U.S. registered
trademarks of Microsoft Corporation.
Table of contents
1 Introduction ............................................................................................................................................................................................... 1
Who is it for? .............................................................................................................................................................................. 1
Getting started .......................................................................................................................................................................... 1
2 Installation ................................................................................................................................................................................................. 5
Requirements ............................................................................................................................................................................ 5
Supported printers ................................................................................................................................................................... 5
Supported le formats ............................................................................................................................................................. 8
Supported languages .............................................................................................................................................................. 8
Updates ...................................................................................................................................................................................... 8
3 Licensing ..................................................................................................................................................................................................... 9
USB dongle license available .................................................................................................................................................. 9
Trial license available ............................................................................................................................................................. 10
4 Preferences ............................................................................................................................................................................................. 11
General preferences .............................................................................................................................................................. 11
Printer preferences ................................................................................................................................................................ 12
Help menu ............................................................................................................................................................................... 13
5 Job preparation ....................................................................................................................................................................................... 14
Settings .................................................................................................................................................................................... 14
Page options ........................................................................................................................................................................... 16
Preview .................................................................................................................................................................................... 17
6 Nesting ..................................................................................................................................................................................................... 18
7 Printing ..................................................................................................................................................................................................... 19
8 Notication center .................................................................................................................................................................................. 20
9 HP Applications Center .......................................................................................................................................................................... 21
ENWW iii
10 Troubleshooting ................................................................................................................................................................................... 22
Appendix A Shortcut keys ......................................................................................................................................................................... 23
Menus ....................................................................................................................................................................................... 23
Panels ...................................................................................................................................................................................... 23
Dialogs ..................................................................................................................................................................................... 24
Usage ....................................................................................................................................................................................... 24
Preview .................................................................................................................................................................................... 25
Index ............................................................................................................................................................................................................. 26
iv ENWW
1 Introduction
Who is it for?
HP Click is an easy-to-use job-submittal tool designed for people with low-volume printing needs, who want to
print reliably. Ideal for a broad range of graphics and technical applications including posters, roll-up banners,
info-graphic presentations, maps, and CAD documents.
Getting started
1. Install the application. See Installation on page 5.
2. Start the application. You will see a very simple window.
3. To see what’s new in the latest version of the application, click and then What’s new.
ENWW Who is it for? 1
4. The application automatically detects any supported printers connected to your local network. It
automatically selects language, units of measurement, and a selection of page sizes according to your
operating system settings. (However, you can change all these things manually, and add printers manually
if necessary.)
5. Select a printer at the top left of the window. You can also change print settings here.
2 Chapter 1 Introduction ENWW
6. Take any compatible le that you want to print, and drop it on the application window—or click the cross in
the center of the window to browse for your le. A thumbnail image of each page is displayed in the
window.
ENWW Getting started 3
2 Installation
Requirements
Microsoft Windows 7 or later (64-bit only)
● Intel Core i3 2.4 GHz with four virtual cores/threads, or equivalent or better processor
● 4 GB of RAM, or more
● 3.5 GB of free space on hard disk, or more, plus 100 MB for each additional printer
● Screen resolution of 1280 × 1024 pixels, or more, tuned or calibrated to sRGB for optimal performance
● Ethernet network, IPv4, 100 Mb/s or faster
Mac OS X 10.10 or later
● Intel Core i5 1.6GHz with dual core, or equivalent or better processor
● 4 GB of RAM, or more
● 3.5 GB of free space on hard disk, or more
● Screen resolution of 1280 × 1024 pixels, or more, tuned or calibrated to sRGB for optimal performance
● Ethernet network, IPv4, 100 Mb/s or faster
Ensure that your computer is connected to the same subnet as your printers. Otherwise, ensure that computer
and printers are able to communicate through the 8080, 8085, 8086, 9100, 9102 TCP, and 161 UDP ports.
If you feel the need of improvement, the performance of the application can be improved by exceeding the
minimum specications above: more than 4GB of RAM (which requires a 64-bit operating system), a faster
processor with more cores, a faster network, and a faster hard disk drive (ideally a solid-state drive).
Supported printers
HP Click currently supports the following printers:
● HP DesignJet D5800 Production Printer (60 in, available only in APJ)
● HP DesignJet Studio printer (24 and 36 in)
● HP DesignJet T100 printer (24 in)
● HP DesignJet T120 printer (24 in)
● HP DesignJet T125 printer (24 in)
● HP DesignJet T130 printer (24 in)
● HP DesignJet T210 printer (24 in)
ENWW Requirements 5
● HP DesignJet T230 printer (24 in)
● HP DesignJet T250 printer (24 in)
● HP DesignJet T520 printer (24 and 36 in)
● HP DesignJet T525 printer (24 and 36 in)
● HP DesignJet T530 printer (24 and 36 in)
● HP DesignJet T630 printer (24 and 36 in)
● HP DesignJet T650 printer (24 and 36 in)
● HP DesignJet T730 printer (36 in)
● HP DesignJet T790 printer (24 and 44 in, with and without PostScript)
● HP DesignJet T795 printer (44 in)
● HP DesignJet T830 MFP (24 and 36 in)
● HP DesignJet T920 printer (36 in, with and without PostScript)
● HP DesignJet T930 printer (36 in, with and without PostScript)
● HP DesignJet T940 Printer (36 in) *
● HP DesignJet T1300 printer (44 in, with and without PostScript)
● HP DesignJet T1500 printer (36 in, with and without PostScript)
● HP DesignJet T1530 printer (36 in, with and without PostScript)
● HP DesignJet T1600 and T1600dr printers (36 in, with and without PostScript)
● HP DesignJet T1700 and T1700dr printers (44 in, with and without PostScript)
● HP DesignJet T1708 and T1708dr printers (44 in, with and without PostScript)
● HP DesignJet T2300 MFP (44/36 in, with and without PostScript)
● HP DesignJet T2500 MFP (36 in, with and without PostScript)
● HP DesignJet T2530 MFP (36 in, with and without PostScript)
● HP DesignJet T2600 and T2600dr MFPs (36 in, with and without PostScript)
● HP DesignJet T3500 MFP (36 in, with and without PostScript)
● HP DesignJet T7100 printer (42 in, with and without PostScript)
● HP DesignJet T7200 printer (42 in, with and without PostScript)
● HP DesignJet Z6 (24 and 44 in, with PostScript)
● HP DesignJet Z6dr (44 in, with PostScript)
● HP DesignJet Z9
+
(24 and 44 in, with PostScript)
● HP DesignJet Z9
+
dr (44 in, with PostScript)
6 Chapter 2 Installation ENWW
● HP DesignJet Z6 Pro 64-in Printers
● HP DesignJet Z9
+
Pro 64-in Printers
● HP DesignJet Z3200 Photo printer (24 and 44 in, with and without PostScript)
● HP DesignJet Z5200 printer (44 in, with and without PostScript)
● HP DesignJet Z5400 printer (44 in, with and without PostScript)
● HP DesignJet Z5600 PostScript printer
● HP DesignJet Z6200 printer (42 and 60 in, with and without PostScript)
● HP DesignJet Z6600 printer (60 in, with and without PostScript)
● HP DesignJet Z6610 printer (60 in, with and without PostScript)
● HP DesignJet Z6800 printer (60 in, with and without PostScript)
● HP DesignJet Z6810 printer (42 and 60 in, with and without PostScript)
● HP DesignJet XL 3600 MFP (36 in, with PostScript)
● HP PageWide XL 3900/3920 MFP (40 in, PostScript only)
● HP PageWide XL 4000 printer and MFP (40 in, PostScript only)
● HP PageWide XL 4100 printer and MFP (40 in, PostScript only)
● HP PageWide XL 4200 printer and MFP (40 in, PostScript only)
● HP PageWide XL 4500 printer and MFP (40 in, PostScript only)
● HP PageWide XL 4600 printer and MFP (40 in, PostScript only)
● HP PageWide XL 4700 printer and MFP (40 in, PostScript only)
● HP PageWide XL 5000 printer and MFP (40 in, PostScript and AMS only)
– HP Click license required for printer in AMS region.
● HP PageWide XL 5100 printer and MFP (40 in, PostScript and AMS only)
– HP Click license required for printer in AMS region.
● HP PageWide XL 5200 printer and MFP (40 in, PostScript and AMS only)
– HP Click license required for printer in AMS region.
● HP PageWide XL Pro 5200 printer and MFP (40 in, PostScript and AMS only)
– HP Click license required for printer in AMS region.
NOTE:
HP Click supports only HP original ink supplies.
* Available only in some countries.
ENWW Supported printers 7
● HP DesignJet Z2100 Photo printer (24 and 44 in)
● HP DesignJet Z2600 PostScript printer
Supported le formats
HP Click can print the following le formats:
● JPEG
● HP-GL/2
● PDF
● PNG
● TIFF
● DWF (Windows only)
Supported languages
HP Click can operate in English, Portuguese, Spanish, Catalan, French, Dutch, Italian, German, Polish, Russian,
Chinese Simplied, Chinese Traditional, Korean, or Japanese.
Updates
HP Click is updated automatically to incorporate bug and security xes, add new features or performance
enhancements.
If you want to make sure you´ve got the latest version of HP Click or want to manually download it, go to
http://www.hp.com/go/hpclick/software.
8 Chapter 2 Installation ENWW
3 Licensing
For further information on how to install a USB license and to get the trial license, go to http://www.hp.com/go/
hpclick/howtoinstall.
USB dongle license available
Check the HP PageWide XL Dongle Accessory Installation Guide for HP Click, and make sure the USB dongle license
is correctly installed in the printer.
HP Click tells you if the license is not installed, with a message in the Preferences > Printers panel menu.
To check that a license has been correctly installed, use the printer’s front panel to view general information, or
the Embedded Web Server (see the printer’s user guide).
ENWW USB dongle license available 9
Trial license available
A trial license enables you to try the software free, for 60 days.
Open your web browser and enter the printer’s IP address. Once in the printer’s Embedded Web Server, click the
Setup tab, then Firmware update. Follow the instructions to upload the trial license you just downloaded.
HP Click shows how much trial license time remains in the Printers panel menu.
To check that a license has been correctly installed, use the printer’s front panel to view general information, or
the Embedded Web Server (see the printer’s user guide).
10 Chapter 3 Licensing ENWW
4 Preferences
The application preferences allow you to change the HP Click conguration, which is initially set automatically. To
access the preferences, click the
icon in the title bar, then click Preferences to change the general preferences,
or Printers to change the list of printers.
General preferences
The general preferences apply to all printers.
● Language and units: You can change the language of the text and the units of measurement displayed by
the application.
● Page size: There are various families of standard page sizes. You can choose which families you wish to see
in the application.
● Default application layout
ENWW General preferences 11
– Preview visible: If you check the box, the preview is visible from the start. Otherwise, it is displayed
when you double-click the page thumbnail.
– Thumbnail information visible: If you check the box, extra information is displayed under each
thumbnail.
● Accessibility: You can choose to increase the character size of the text and/or use shortcuts.
Printer preferences
The printer preferences allow you to edit the list of printers displayed by the application.
● Click the Discover button to try to discover more printers by automatic search of your local network.
● Click the Add button to add a printer manually, by entering its IP address or hostname.
● Click a particular printer to change its name or delete it.
12 Chapter 4 Preferences ENWW
Help menu
To display the help menu, click the icon in the title bar.
● The Product improvement program collects anonymized data on how you use the application, to help HP in
designing future versions.
● The Application tour gives you an introduction to the application.
● The User guide gives you more detailed information about the application.
● The Get Help option gives you direct access to the HP support team and allows you to submit questions.
● The What’s new option displays a window listing the features of this version of the application.
● The About box displays the version number of the application.
ENWW Help menu 13
5 Job preparation
Settings
The print settings dialog is displayed when you click the printer icon near the top left of the window.
● PRINTER: Select the printer you want to use from the list of connected printers. To connect another printer,
see Printer preferences on page 12.
With some printers, you will see links below the printer name that oer convenient access to the printer’s
Embedded Web Server—which gives you printer and print-job status information, and enables you to
change printer settings and manage the printer from your computer.
– Printer job queue: In which you can see the status of your print jobs and manage the job queue.
– Accounting: In which you can see information about the usage of consumable supplies by the latest
printed jobs. With some printers, there is a tab in which you can assign a cost to each print job, which
can be exported to an Excel le.
The Embedded Web Server has online help that provides fuller information about its features and how to
use them.
● SOURCE: Select the paper source: roll, tray, single sheet or automatic selection (if supported).
● MODE: Select color, grayscale, or black-and-white printing, depending on the modes available in the printer.
● QUALITY: Select the print quality: Fast, Normal, or Best. Higher quality usually means lower speed of
printing.
14 Chapter 5 Job preparation ENWW
● Gloss enhancer: This setting is available only for the HP DesignJet Z9
+
Printer series, if gloss enhancer is
installed, and if the loaded paper supports gloss enhancer. To use gloss enhancer ink and achieve superior
gloss uniformity, you need to install a separate kit available for the whole Z9
+
series.
● ALIGNMENT: Select where content should be aligned on the roll/sheet.
● NESTING: Turn nesting on or o (default: o), and select the gap between pages. See Nesting on page 18.
● COPIES: Select the number of copies of the job to be printed, from 1 to 99. Two or more job copies will be
sent to the printer as collated sets.
● Clip content by margins: If this is checked, the application assumes that the printer margins are zero, and
that it can print across the full width of the paper. However, the printer will not print anything that falls
within the actual printer margins.
● Cutting lines: If this is checked, additional marks are printed to indicate where the paper should be cut to
obtain the desired page size.
● Borderless: If your printer supports borderless printing and/or uses a specic trimming device, this setting
will be available when the conditions apply, based on the paper loaded.
TIP: Some paper types do not support borderless printing to the edges of the paper, but they may
support borderless printing using a vertical trimmer, if the printer has a vertical trimmer.
● V-Trimmer: If vertical trimming is supported by the printer, additional cutting lines are displayed in the page
preview. Make sure this feature is activated in your printer.
TIP: HP recommends using Borderless if selected manually and V-Trimmer if activated. Due to printer
margins, printable area may be reduced when using the vertical trimmer. If you prefer to avoid clipping the
image, deactivate it to use the whole surface of the paper.
● Remember last settings: If this is checked, the application will remember the last set of printing settings
that you selected, saving you some time and eort.
Printer status
Printer is ready
Printer is sending warning messages, but can print
Printer is sending error messages, and may not be able to print
Printer is disconnected: you cannot print to it
ENWW Settings 15
Page options
The following options are available when you click a specic page in the application:
● Page selected: By default, every page of your le is selected for printing. If you do not want to print the
selected page, click at the top left of the thumbnail to turn o printing for that page.
To see the following options, rst click at the bottom right of the thumbnail:
1. Page size: Click (on the page size or at the bottom left of the thumbnail) to select a dierent standard or
custom page size.
2. Copies: Click to request extra copies of the selected pages.
3. Preview: Click to preview all the pages generated for the current document. Click again to return to
standard view.
4. Delete: Click to delete the current page from the overall page layout.
TIP: You can change the order of the pages by dragging one or more of them to a dierent position.
TIP: To clear all pages from the window, select all pages while holding down the Shift key, or use the keyboard
shortcut Ctrl+A / ⌘ A and then delete the selected pages.
16 Chapter 5 Job preparation ENWW
Preview
When the preview is visible, it is displayed on the right-hand side of the window, while the page thumbnails are
displayed on the left.
Remember that the Print button prints all pages (unless you have turned o printing for some of them), not just
the page currently shown in the preview.
The preview reminds you if you have turned o printing for that page.
If your page is too large for the loaded paper, a yellow overlay in the preview indicates the part that will be
clipped (not printed).
Preview actions
● To zoom in, click the icon.
● To zoom out, click the icon.
● To rotate the page, click the icon.
● You can also hold down the Ctrl key and use the mouse wheel to zoom. See Shortcut keys on page 23.
● To go to the next page, click >.
● To go to the previous page, click <.
● To move the preview image within the preview area, click anywhere in the image and drag it. This has no
eect on the print.
● To remove the preview from the screen and display only the thumbnails, click in the center.
● To move the border between the preview and the thumbnails, drag to left or right.
ENWW Preview 17
6 Nesting
Nesting enables you to save paper and time by printing two or more pages closely aligned on the paper, if the
paper is wide enough.
NOTE: The application may automatically change the order of the pages and/or rotate pages in order to save
paper. If you want to rotate or align a page manually, make sure nesting is disabled.
You can turn nesting on and o for each printer using the icon in the settings, and you can also choose the
gap (the distance) between nested pages. See Settings on page 14.
With nesting enabled, you can check in the preview how many pages of your document t together on an output
page.
TIP: To apply nesting to multiple copies, add the desired pages again. Setting job copies does not aect nesting.
The pages that are nested together on the same sheet are marked with the icon next to each thumbnail.
18 Chapter 6 Nesting ENWW
7 Printing
When printing is possible, the Print button is enabled. If it is disabled, you must ensure that the printer is
connected and ready for printing, or use a dierent printer that is ready for printing.
When you click the Print button, all pages loaded into the application are printed, except those pages that you
have unchecked; see Page options on page 16.
By default, pages are printed at the original size specied in the le, unless you have used the resizing options.
See Page options on page 16.
If the printer can hold pages in a queue, all the pages are immediately sent to the printer. Otherwise, the
application holds each page until the printer is ready to receive it. The progress of sending the job to the printer is
indicated in the Print button.
You can see the jobs in the queue by selecting the Printer job queue link available in the Print settings dialog,
which will open a link to the Embedded Web Server in your default browser.
The application sends the pages of a job in the order in which they appear on the screen.
NOTE: The application provides information to the user about the status of the job sent to print: Printed,
Canceled or Failed.
ENWW 19
8 Notication center
The notication center allows you to check the status of the documents sent to print. To access the notication
center, tap the icon in the top bar.
Last printed jobs can be reloaded to HP Click by clicking the Add again functionality in the History section.
(Supported printers only.)
20 Chapter 8 Notication center ENWW
9 HP Applications Center
You can print posters from the HP Applications Center through HP Click.
If you want to design something yourself and print it immediately, go to the HP Applications Center. Once your
design is nished, select HP Click as your printing software and click the Send to print button. Your ready-to-print
le will be generated and automatically loaded into HP Click.
You can always nd your designs in the My Work section of the HP Applications Center.
From the HP Applications Center, you can also download your designs to your computer and drag & drop them
into HP Click.
ENWW 21
10 Troubleshooting
To access the troubleshooting tool, enter the section Get Help in the menu and tap the Support tool button.
Situation Suggested action
HP Click does not start, or fails while starting. Ensure that you are using a 64-bit operating system.
Uninstall and reinstall HP Click.
During the discovery process, a printer is not detected nor added. Sometimes, depending on the topology of the network, the
discovery process is unable to detect a printer. Add the printer
manually by IP address or hostname.
NOTE: Only HP printers can be connected to this application.
When adding a printer by hostname, HP Click says that it is
“unreachable”.
Sometimes a computer cannot resolve the hostname. Add the
printer by IP address.
Adding a printer fails. Ensure that the printer is one of the Supported printers on page 5.
HP Click says that a printer has an incompatible rmware version. Update the printer’s rmware to the latest version. HP Click needs
the latest printer rmware to work correctly.
In the preview, the whole image is shaded yellow, indicating that it
will all be clipped.
Ensure that the printer has a roll selected and that the roll is wide
enough for the image.
Use the Page options on page 16 to reduce the size of the image so
that it will t on the roll.
You have deleted one or more les by mistake. Once you have deleted a le, there is no way to restore it. You will
have to add each le again.
The error message “Unsupported le format” appears when adding
a le.
Check that the le is in one of the Supported le formats on page 8.
The Print button is disabled. Ensure that at least one thumbnail is selected to print.
Ensure that there is a connection between the printer and the
computer.
Ensure that the printer is turned on.
If you need further help with HP Click, contact mailto:[email protected]om.
22 Chapter 10 Troubleshooting ENWW
A Shortcut keys
Menus
Function Windows Mac OS
Skip to content Alt+0 ⌥ 0
Help menu Alt+H ⌘ Shift /
User guide F1 ⌘ /
Preferences menu Alt+P ---
General preferences Ctrl+K ⌘ ,
Printer preferences Shift+Ctrl+K ⌥ ⌘ ,
Minimize application Windows+↓ ⌘ M
Restore down Windows+↓ ---
Maximize application Windows+↑ ---
Close application Alt+F4 ⌘ Q
Hide application --- ⌘ H
Hide others --- ⌥ ⌘ H
Open or add les Ctrl+O ⌘ O
Print job Ctrl+P ⌘ P
Panels
Function Windows Mac OS
Printer panel P or F4 P or F4
Preview W or F5 W or F5
Maximize thumbnails G or F3 G or F3
ENWW Menus 23
Dialogs
Function Windows Mac OS
Conrm dialog (primary) Enter or Spacebar Enter or Spacebar
Cancel dialog (secondary) Esc Esc
Dismiss notication Esc Esc
Close modal or popover Esc Esc
Usage
Function Windows Mac OS
Select all Ctrl+A ⌘ A
Delete page or selection Del Del
Select multiple contiguous thumbnails Shift+click Shift click
Select multiple non-contiguous thumbnails Ctrl+click ⌘ click
Navigate thumbnails arrow keys arrow keys
Navigate selecting Shift+arrow keys Shift arrow keys
Select thumbnail focusing Spacebar Spacebar
Select thumbnails to rst Shift+Home Shift Home
Select thumbnails to last Shift+End Shift End
Select thumbnails to rst visible Shift+Page Up Shift previousPage
Select thumbnails to last visible Shift+Page Down Shift nextPage
Move keyboard focus Tab Tab
Move keyboard focus (reverse) Shift+Tab Shift Tab
Go to rst (thumbnail) Home Home or Fn ←
Go to last (thumbnail) End End or Fn →
Move cursor down the length of the viewport Page Down Page Down or Fn ↓
Move cursor up the length of the viewport Page Up Page Up or Fn ↑
Toggle selected state of focused checkbox, radio, or toggle Spacebar Spacebar
Duplicate page Ctrl+D ⌘ D
Select and duplicate pages Select page(s), Ctrl+D, drag and
drop
Select page(s), ⌘ D select, drag
and drop
Select and move pages Select page(s), drag and drop Select page(s), drag and drop
24 Appendix A Shortcut keys ENWW
Preview
Function Windows Mac OS
Select hand tool (pan) H H
Select zoom tool Z Z
Enable mousewheel Ctrl ⌘ (old Mac mouse)
Temporary inverse zoom Alt Alt
Zoom out Ctrl+− ⌘ −
Zoom in Ctrl++ ⌘ +
Zoom all Ctrl+0 ⌘ 0
Scroll vertical Mousewheel Mousewheel (old Mac)
Scroll horizontal Shift+Mousewheel Shift Mousewheel
Select zoom area Mousedown and drag area Mousedown and drag area
Scroll roll up ↑ ↑
Scroll roll down ↓ ↓
Scroll roll right → →
Scroll roll left ← ←
ENWW Preview 25
Index
C
character size 11
F
le formats, supported 8
G
getting started 1
H
help 13
HP Applications Center 21
I
installation 5
J
job preparation 14
L
language 11
languages, supported 8
licensing 9
N
nesting 18
notication center 20
P
page options 16
preferences
general 11
printer 12
preview 17
printers, supported 5
printing 19
R
requirements 5
rotate page 17
S
settings 14
shortcut keys 23
T
trial license 10
troubleshooting 22
U
units of measurement 11
updates, automatic 8
26 Index ENWW
