WF-3820 Series User's Guide
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Contents
WF-3820 Series User's Guide ................................................................................................................... 15
Product Basics .......................................................................................................................................... 16
Using the Control Panel ..................................................................................................................... 16
Control Panel Buttons and Lights .................................................................................................. 17
The LCD Screen ....................................................................................................................... 18
Status Icon Information ............................................................................................................. 19
Navigating the LCD Screen....................................................................................................... 20
Entering Characters on the LCD Screen ....................................................................................... 22
Selecting the Date and Time ......................................................................................................... 22
Using Presets ................................................................................................................................ 24
Changing LCD Screen Language.................................................................................................. 27
Adjusting Control Panel Sounds.................................................................................................... 27
Adjusting the Screen Brightness.................................................................................................... 28
Turning Off the Operation Time Out Setting .................................................................................. 29
Preventing PC Connection via USB .............................................................................................. 30
Product Parts Locations ..................................................................................................................... 32
Product Parts - Front ..................................................................................................................... 32
Product Parts - Inside .................................................................................................................... 34
Product Parts - Back...................................................................................................................... 36
Checking for Software Updates.......................................................................................................... 36
Using Power Saving Settings ............................................................................................................. 37
Changing the Sleep Timer Settings ............................................................................................... 37
Changing the Power Off Timer Settings ........................................................................................ 38
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 39
Setting Up Epson Connect Services.............................................................................................. 40
Using Epson Email Print ............................................................................................................... 42
Using the Epson Smart Panel Mobile App..................................................................................... 42
Using the Epson iPrint Mobile App ................................................................................................ 43
Using Epson Remote Print ........................................................................................................... 43
Using Epson Scan to Cloud........................................................................................................... 44
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Using AirPrint .................................................................................................................................... 44
Setting Up Printing on a Chromebook ................................................................................................ 45
Android Printing Using the Epson Print Enabler ................................................................................ 45
Using Fire OS Printing ....................................................................................................................... 46
Using Windows 10 Mobile Printing .................................................................................................... 46
Using Epson Print and Scan App with Windows Tablets ................................................................... 47
Voice-activated Printing ..................................................................................................................... 47
Wi-Fi or Wired Networking........................................................................................................................ 49
Network Security Recommendations ................................................................................................. 49
Wi-Fi Infrastructure Mode Setup......................................................................................................... 50
Selecting Wireless Network Settings from the Control Panel ........................................................ 51
Wi-Fi Direct Mode Setup .................................................................................................................... 53
Enabling Wi-Fi Direct Mode........................................................................................................... 54
Wi-Fi Protected Setup (WPS)............................................................................................................. 55
Using WPS to Connect to a Network ............................................................................................. 56
Printing a Network Status Sheet......................................................................................................... 57
Printing a Network Connection Report ............................................................................................... 58
Network Connection Report Codes and Messages ....................................................................... 59
Configuring Email Server Settings...................................................................................................... 64
Email Server Settings .................................................................................................................... 66
Changing or Updating Network Connections ..................................................................................... 67
Accessing the Web Config Utility................................................................................................... 67
Changing a USB Connection to a Wi-Fi Connection...................................................................... 68
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 68
Connecting to a New Wi-Fi Router ................................................................................................ 69
Disabling Wi-Fi Features ............................................................................................................... 69
Loading Paper ........................................................................................................................................... 71
Loading Paper in the Cassette ........................................................................................................... 71
Paper Loading Capacity ................................................................................................................ 73
Double-sided Printing Capacity ..................................................................................................... 76
Borderless Paper Type Compatibility ............................................................................................ 78
Compatible Epson Papers.................................................................................................................. 79
Paper or Media Type Settings - Printing Software.............................................................................. 81
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Selecting the Paper Settings for Each Source - Control Panel ........................................................... 82
Paper Type Settings - Control Panel ............................................................................................. 82
Selecting the Default Paper Source Settings...................................................................................... 83
Paper Source Settings Options ..................................................................................................... 84
Selecting the Universal Print Settings ................................................................................................ 85
Universal Print Settings Options .................................................................................................... 86
Placing Originals on the Product ............................................................................................................. 87
Placing Originals on the Scanner Glass ............................................................................................. 87
Placing Originals in the Automatic Document Feeder ........................................................................ 88
ADF Original Document Specifications.......................................................................................... 91
Copying ...................................................................................................................................................... 93
Copying Documents or Photos........................................................................................................... 93
Copying Options................................................................................................................................. 94
Printing from a Computer ......................................................................................................................... 98
Printing with Windows ........................................................................................................................ 98
Selecting Basic Print Settings - Windows ...................................................................................... 99
Print Quality Options - Windows ............................................................................................. 101
Multi-Page Printing Options - Windows................................................................................... 102
Selecting Double-sided Printing Settings - Windows ................................................................... 102
Double-sided Printing Options - Windows............................................................................... 104
Print Density Adjustments - Windows ..................................................................................... 105
Selecting Additional Layout and Print Options - Windows ........................................................... 105
Custom Color Correction Options - Windows .......................................................................... 107
Image Options and Additional Settings - Windows.................................................................. 108
Header/Footer Settings - Windows ......................................................................................... 109
Selecting a Printing Preset - Windows......................................................................................... 110
Selecting Extended Settings - Windows ...................................................................................... 112
Extended Settings - Windows ................................................................................................. 113
Printing Your Document - Windows............................................................................................. 114
Locking Printer Settings - Windows ............................................................................................. 115
Locked Setting Options........................................................................................................... 117
Selecting Default Print Settings - Windows.................................................................................. 118
Changing the Language of the Printer Software Screens ....................................................... 119
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Changing Automatic Update Options .......................................................................................... 120
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 121
Selecting Print Settings - Windows 10 S...................................................................................... 122
Printing on a Mac ............................................................................................................................. 125
Selecting Basic Print Settings - Mac ........................................................................................... 126
Print Quality Options - Mac ..................................................................................................... 130
Print Options - Mac ................................................................................................................. 130
Selecting Page Setup Settings - Mac .......................................................................................... 130
Selecting Print Layout Options - Mac........................................................................................... 131
Selecting Double-sided Printing Settings - Mac........................................................................... 132
Double-sided Printing Options and Adjustments - Mac........................................................... 133
Managing Color - Mac ................................................................................................................. 134
Color Matching and Color Options - Mac ................................................................................ 135
Selecting Printing Preferences - Mac .......................................................................................... 136
Printing Preferences - Mac...................................................................................................... 136
Printing Your Document or Photo - Mac ...................................................................................... 137
Checking Print Status - Mac.................................................................................................... 138
Printing from a Smart Device............................................................................................................ 139
Cancelling Printing Using the Product .............................................................................................. 140
Scanning .................................................................................................................................................. 141
Starting a Scan................................................................................................................................. 141
Starting a Scan Using the Product Control Panel ........................................................................ 141
Scanning to Email ................................................................................................................... 143
Scanning to a Connected Computer ....................................................................................... 145
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 147
Scanning to the Cloud............................................................................................................. 148
Scanning to a Memory Device ................................................................................................ 149
Control Panel Scanning Options............................................................................................. 150
Setting Up and Scanning to a Network Folder or FTP Server...................................................... 152
Creating a Shared Network Folder.......................................................................................... 152
Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 154
Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 156
Scanning to a Network Folder or FTP Server.......................................................................... 157
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Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 159
Starting a Scan from a Scanning Program................................................................................... 161
Starting a Scan from a Smart Device........................................................................................... 163
Scanning a Document in Epson ScanSmart..................................................................................... 163
Saving a Scan ............................................................................................................................. 166
Attaching a Scan to Email............................................................................................................ 167
Sending a Scan to a Cloud Service ............................................................................................. 168
Printing a Scan ............................................................................................................................ 169
Selecting Epson ScanSmart Settings............................................................................................... 170
Changing the Epson Product....................................................................................................... 171
Changing the Scan Settings ........................................................................................................ 172
Changing the File Name Settings ................................................................................................ 174
Changing the Save Settings ........................................................................................................ 175
Save Settings.......................................................................................................................... 177
Customizing Action Icons ............................................................................................................ 179
Scanning in Epson Scan 2 ............................................................................................................... 180
Additional Scanning Settings - Main Settings Tab ....................................................................... 183
Additional Scanning Settings - Advanced Settings Tab............................................................... 184
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 184
Image Format Options................................................................................................................. 186
Scan Resolution Guidelines ........................................................................................................ 186
Faxing....................................................................................................................................................... 188
Connecting a Telephone or Answering Machine.............................................................................. 188
Setting Up Fax Features .................................................................................................................. 191
Setting Up Basic Fax Features .................................................................................................... 191
Using the Fax Setup Wizard ................................................................................................... 191
Selecting the Line Type........................................................................................................... 193
Setting the Number of Rings to Answer .................................................................................. 194
Selecting Advanced Fax Settings................................................................................................ 195
Basic Settings - Fax ................................................................................................................ 196
Send Settings - Fax................................................................................................................. 198
Receive Settings - Fax............................................................................................................ 198
Report Settings - Fax .............................................................................................................. 200
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Security Settings - Fax............................................................................................................ 201
Setting Up the Fax Utility - Windows............................................................................................ 202
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 203
Setting Up Contacts and Contact Groups......................................................................................... 204
Setting Up Contacts Using the Product Control Panel................................................................. 205
Creating a Contact .................................................................................................................. 205
Editing or Deleting a Contact .................................................................................................. 207
Creating a Contact Group ....................................................................................................... 208
Editing or Deleting a Contact Group........................................................................................ 210
Sending Faxes ................................................................................................................................. 211
Sending Faxes from the Product Control Panel........................................................................... 211
Sending a Fax Using the Keypad, Contact List, or History...................................................... 212
Fax Sending Options .............................................................................................................. 213
Sending a Fax at a Specified Time ......................................................................................... 215
Sending Faxes Using the Fax Utility - Windows .......................................................................... 216
Sending Faxes Using the Fax Utility - Mac .................................................................................. 219
Dialing Fax Numbers from a Connected Telephone.................................................................... 222
Receiving Faxes............................................................................................................................... 223
Fax Reception ............................................................................................................................. 223
Receiving Faxes Automatically ................................................................................................... 224
Receiving Faxes Manually........................................................................................................... 224
Receiving a Fax by Polling .......................................................................................................... 225
Saving and Viewing Received Faxes .......................................................................................... 226
Saving Faxes to an External USB Device ................................................................................... 226
Checking Fax Status ....................................................................................................................... 227
Printing Fax Reports......................................................................................................................... 228
Fax Report Options ..................................................................................................................... 229
Using External USB Devices with Your Product................................................................................... 230
Connecting a USB Device................................................................................................................ 230
USB Device Photo File Specifications ......................................................................................... 231
Disconnecting a USB Device............................................................................................................ 231
Viewing and Printing from the LCD Screen ...................................................................................... 232
Printing JPEG Photos.................................................................................................................. 232
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Printing TIFF Files ...................................................................................................................... 233
Print Setting Options - Device Mode............................................................................................ 233
Transferring Files on a USB Device ................................................................................................. 235
Setting Up File Sharing for File Transfers from Your Computer................................................... 235
Transferring Files from a USB Device to Your Computer ............................................................ 236
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 238
Ink Safety Precautions ..................................................................................................................... 238
Check Cartridge and Maintenance Box Status................................................................................. 240
Checking Cartridge Status on the LCD Screen............................................................................ 240
Checking Cartridge and Maintenance Box Status - Windows...................................................... 241
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 244
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 245
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 245
Removing and Installing Ink Cartridges............................................................................................ 246
Printing with Black Ink and Expended Color Cartridges ................................................................... 251
Printing with Expended Color Cartridges - Windows ................................................................... 251
Printing with Expended Color Cartridges - Mac ........................................................................... 252
Conserving Low Black Ink with Windows ......................................................................................... 254
Replacing the Maintenance Box....................................................................................................... 254
Adjusting Print Quality............................................................................................................................ 257
Print Head Maintenance................................................................................................................... 257
Print Head Nozzle Check............................................................................................................. 257
Checking the Nozzles Using the Product Control Panel ......................................................... 258
Checking the Nozzles Using a Computer Utility...................................................................... 260
Print Head Cleaning .................................................................................................................... 261
Cleaning the Print Head Using the Product Control Panel ...................................................... 262
Cleaning the Print Head Using a Computer Utility................................................................... 263
Aligning the Print Head Using the Product Control Panel................................................................. 265
Adjusting the Print Quality Using the Product Control Panel ............................................................ 267
Cleaning the Paper Guide ................................................................................................................ 268
Checking the Number of Sheets on the LCD Screen ....................................................................... 269
Cleaning and Transporting Your Product ............................................................................................. 270
Cleaning Your Product ..................................................................................................................... 270
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Transporting Your Product ............................................................................................................... 274
Solving Problems .................................................................................................................................... 277
Viewing the Help Screen .................................................................................................................. 277
Checking for Software Updates........................................................................................................ 278
Product Status Messages ................................................................................................................ 279
Running a Product Check ................................................................................................................ 283
Resetting Control Panel Defaults ..................................................................................................... 284
Solving Setup Problems ................................................................................................................... 285
Product Does Not Turn On or Off................................................................................................. 286
Noise After Ink Installation ........................................................................................................... 286
Software Installation Problems .................................................................................................... 286
Solving Network Problems ............................................................................................................... 287
Product Cannot Connect to a Wireless Router or Access Point .................................................. 287
Network Software Cannot Find Product on a Network................................................................. 288
Product Does Not Appear in Mac Printer Window ....................................................................... 289
Wireless Network Connection is Unstable on a Mac ................................................................... 290
Cannot Print Over a Network....................................................................................................... 290
Cannot Scan Over a Network ...................................................................................................... 292
Solving Copying Problems ............................................................................................................... 293
Product Cannot Copy .................................................................................................................. 293
Product Makes Noise, But Nothing Copies.................................................................................. 293
Product Makes Noise When It Sits for a While............................................................................. 294
Originals Do Not Feed From the Automatic Document Feeder.................................................... 294
Solving Paper Problems................................................................................................................... 294
Paper Feeding Problems............................................................................................................. 295
Paper Jam Problems in the Cassette .......................................................................................... 296
Paper Jam Problems in the Rear Cover ...................................................................................... 297
Document Jams in the Automatic Document Feeder .................................................................. 300
Paper Ejection Problems ............................................................................................................. 306
Solving Problems Printing from a Computer..................................................................................... 306
Nothing Prints.............................................................................................................................. 306
Product Icon Does Not Appear in Windows Taskbar ................................................................... 308
Error After Cartridge Replacement .............................................................................................. 308
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Printing is Slow ............................................................................................................................ 309
Solving Page Layout and Content Problems.................................................................................... 311
Inverted Image............................................................................................................................. 311
Too Many Copies Print ................................................................................................................ 311
Blank Pages Print ........................................................................................................................ 312
Incorrect Margins on Printout....................................................................................................... 312
Border Appears on Borderless Prints .......................................................................................... 313
Incorrect Characters Print............................................................................................................ 313
Incorrect Image Size or Position.................................................................................................. 314
Slanted Printout........................................................................................................................... 314
Solving Print Quality Problems......................................................................................................... 315
White or Dark Lines in Printout .................................................................................................... 315
Blurry or Smeared Printout .......................................................................................................... 316
Faint Printout or Printout Has Gaps ............................................................................................. 317
Grainy Printout............................................................................................................................. 318
Incorrect Colors ........................................................................................................................... 319
Solving Scanning Problems ............................................................................................................. 320
Scanning Software Does Not Operate Correctly ......................................................................... 320
Cannot Start Epson Scan 2 ......................................................................................................... 321
Scanning Speed is Slow.............................................................................................................. 321
Cannot Save a Scan to a Shared Folder Over a Network............................................................ 322
Solving Scanned Image Quality Problems ....................................................................................... 323
Scanned Image Quality Problems ............................................................................................... 324
Image Consists of a Few Dots Only............................................................................................. 325
Line of Dots Appears in All Scanned Images............................................................................... 326
Straight Lines in an Image Appear Crooked ................................................................................ 326
Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 326
Scanned Characters are Blurry ................................................................................................... 327
Image Colors are Patchy at the Edges ........................................................................................ 327
Ripple Patterns Appear in an Image ............................................................................................ 328
Streaks Appear in All Scanned Images ....................................................................................... 328
Scanned Image Edges are Cropped ........................................................................................... 328
Solving Faxing Problems.................................................................................................................. 328
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Cannot Send or Receive Faxes................................................................................................... 329
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 331
Fax Memory Full Error Appears................................................................................................... 331
Sent Fax Quality is Poor .............................................................................................................. 332
Sent Fax is Received in an Incorrect Size ................................................................................... 333
Received Fax Quality is Poor ...................................................................................................... 333
Received Fax is Not Printed ........................................................................................................ 333
Solving USB Device Problems ......................................................................................................... 334
Cannot View or Print from a USB Device..................................................................................... 334
Cannot Save Files on a USB Device ........................................................................................... 334
Cannot Transfer Files To or From a USB Device......................................................................... 335
Uninstall Your Product Software....................................................................................................... 335
Uninstalling Product Software - Windows.................................................................................... 336
Uninstalling Product Software - Mac............................................................................................ 337
Where to Get Help............................................................................................................................ 337
Technical Specifications ........................................................................................................................ 339
Windows System Requirements ...................................................................................................... 339
Mac System Requirements .............................................................................................................. 340
Paper Specifications ........................................................................................................................ 340
Printable Area Specifications ........................................................................................................... 342
Automatic Document Feeder (ADF) Specifications .......................................................................... 343
Scanning Specifications ................................................................................................................... 344
Fax Specifications ............................................................................................................................ 344
Ink Cartridge Specifications.............................................................................................................. 345
Dimension Specifications ................................................................................................................. 346
Electrical Specifications ................................................................................................................... 346
Environmental Specifications ........................................................................................................... 347
External USB Device Specifications................................................................................................. 347
Interface Specifications .................................................................................................................... 348
Network Interface Specifications ...................................................................................................... 348
Safety and Approvals Specifications ................................................................................................ 350
Notices ..................................................................................................................................................... 352
Important Safety Instructions............................................................................................................ 352
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General Product Safety Instructions ............................................................................................ 352
Ink Cartridge Safety Instructions.................................................................................................. 354
LCD Screen Safety Instructions................................................................................................... 355
Wireless Connection Safety Instructions ..................................................................................... 356
Telephone Equipment Safety Instructions ................................................................................... 356
Important Privacy Notice (Printer Serial Number)............................................................................. 356
FCC Compliance Statement............................................................................................................. 357
Binding Arbitration and Class Waiver ............................................................................................... 359
Trademarks...................................................................................................................................... 362
Copyright Notice............................................................................................................................... 363
libTIFF Software Acknowledgment.............................................................................................. 364
A Note Concerning Responsible Use of Copyrighted Materials................................................... 364
Default Delay Times for Power Management for Epson Products ............................................... 364
Copyright Attribution.................................................................................................................... 365
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WF-3820 Series User's Guide
Welcome to the WF-3820 Series User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Checking for Software Updates
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Setting Up Printing on a Chromebook
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Voice-activated Printing
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Selecting the Date and Time
Using Presets
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Preventing PC Connection via USB
Parent topic: Product Basics
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The LCD Screen
1 Select to show the Supply Status screen
2 Displays the network connection status. Select to set up network connections.
3 Select to change sound settings
4 Select to list available presets
5 Select to display the Fax Data Information screen
6 Displays various settings and functions. Swipe to the left to see additional options.
7 Scrolls the screen to the right.
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1 Returns to the previous screen
2 Select a tab to display additional settings
3 Displays the list of settings
4 Performs the selected action
Parent topic: Control Panel Buttons and Lights
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Press the
icon to view or change the current network settings.
Icons Description
Displays additional information or instructions, such as loading paper or placing a
document.
Displays the Supply Status screen.
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Icons Description
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be
reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
Displays the Fax Data Information screen.
There is a problem with the indicated setting. Press the icon to resolve the problem.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal
strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
Navigating the LCD Screen
Follow these guidelines to navigate and use the menus on the LCD screen.
Tap or press the screen to select an item or icon
Flick the screen to scroll swiftly
Slide your finger across the screen to move items
Close or open your fingers across the screen to zoom in or zoom out on a preview image
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Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select .
• To enter a space, select .
Parent topic: Using the Control Panel
Selecting the Date and Time
Before faxing, select the current date, time, and daylight saving phase in your area, and choose your
preferred date and time format.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
4. Select Basic Settings.
5. Select Date/Time Settings.
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You see a screen like this:
6. Select Daylight Saving Time.
7. Select the setting that applies to your area:
• Winter: it is winter or your region does not use Daylight Saving Time (DST)
• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)
Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the
season. When you change from Winter to Summer, your product automatically sets its clock ahead
one hour. When you change from Summer to Winter, it sets its clock back one hour.
8. Select Date/Time.
9. Select the date format you want to use.
10. Use the numeric keypad to enter the current date.
11. Select the time format you want to use.
12. Use the numeric keypad to enter the current time.
Parent topic: Using the Control Panel
Using Presets
You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them
whenever necessary.
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1. Press the home button, if necessary.
2. Press the preset button.
You see a screen like this:
3. Select Add New.
4. Select the function for which you want to set up a preset.
You see the main screen for that function, such as the Copy screen:
5. Select the settings you want to save and select Register.
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You see a screen like this:
6. Select Name.
You see a screen like this:
7. Use the displayed keyboard to enter a name for the preset and select OK.
8. Select OK.
When you copy, fax, or scan, you can use the preset by pressing the preset button and selecting your
preset name from the list.
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Parent topic: Using the Control Panel
Related tasks
Entering Characters on the LCD Screen
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel
Adjusting Control Panel Sounds
You can adjust the sound level heard when you press buttons on the control panel.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select Sound.
6. Select Normal Mode or Quiet Mode.
Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.
7. Select Button Press.
8. Press the – or + icons to increase or decrease the sound.
9. Select OK to exit.
Note: You can also adjust the Sound Type and the sound level for various product functions.
Parent topic: Using the Control Panel
Adjusting the Screen Brightness
You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select LCD Brightness.
6. Press the – or + icons to decrease or increase the brightness.
7. Select OK to exit.
Parent topic: Using the Control Panel
Turning Off the Operation Time Out Setting
The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes
of inactivity. This feature is enabled by default, but you can turn it off.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
30
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and set Operation Time Out to Off.
Parent topic: Using the Control Panel
Preventing PC Connection via USB
You can disable access from a USB-connected computer. This restricts non-network access to the
product and protects the security of confidential scanned documents.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Front
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
Product Parts - Front
1 Automatic Document Feeder (ADF) cover
2 ADF input tray
3 ADF edge guide
4 ADF document support
5 ADF output tray
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Product Parts - Inside
1 Document cover
2 Scanner glass
3 Control panel
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Product Parts - Back
1 Maintenance box cover
2 Rear cover
3 LAN port
4 USB port
5 AC inlet
6 LINE port
7 EXT port
Parent topic: Product Parts Locations
Checking for Software Updates
It's a good idea to check Epson's support website occasionally for free updates to your product software.
Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and
select your product.
Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink
cartridges and ink supplies are not compatible and, even if described as compatible, may not function
properly or at all. Epson periodically provides firmware updates to address issues of security,
37
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect
the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior
to a firmware update may not continue to function.
• Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of
the Windows taskbar, or clicking the up arrow and right-clicking .
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or Epson
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
• macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.x: You can manually update the software by opening the
App Store, selecting Updates, searching for a software update option for Epson Software, and
selecting Update.
Parent topic: Product Basics
Solving Problems
Using Power Saving Settings
Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period
of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Parent topic: Product Basics
Changing the Sleep Timer Settings
You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Select Sleep Timer.
6. Do one of the following:
• Press the – or + icon to decrease or increase the number of minutes.
• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen
keypad, and press OK.
7. Select OK.
Parent topic: Using Power Saving Settings
Changing the Power Off Timer Settings
You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages
from your home, office, or even across the globe.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with
Epson Scan to Cloud or the Epson iPrint Mobile App.
Setting Up Epson Connect Services
40
Using Epson Email Print
Using the Epson Smart Panel Mobile App
Using the Epson iPrint Mobile App
Using Epson Remote Print
Using Epson Scan to Cloud
Parent topic: Product Basics
Related tasks
Using AirPrint
Setting Up Printing on a Chromebook
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Voice-activated Printing
Setting Up Epson Connect Services
If you did not activate your product's email address for use with Epson Connect when you set up your
product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
42
Related topics
Wi-Fi or Wired Networking
Using Epson Email Print
With Epson Email Print, you can print from any device that can send email, such as your smartphone,
tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a
PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the
attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below
to use your product control panel to activate your unique email address. Or visit epson.com/connect
(U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email
Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's
email, adjust print settings, and set up other Epson Connect services.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using the Epson Smart Panel Mobile App
Use this free Apple and Android app to print, copy, or scan with networked Epson products. Epson
Smart Panel also lets you check ink levels and product status.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect
(Caribbean) to learn more about Epson Smart Panel and check the compatibility of your mobile
device.
3. Download Epson Smart Panel from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson Smart Panel and select your Epson product, if necessary.
Now you are ready to print, copy, or scan with your mobile device and your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
43
Related topics
Wi-Fi or Wired Networking
Using the Epson iPrint Mobile App
Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets
you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can
scan and save a file on your device, send it as an email, or upload it to an online service such as Box,
Dropbox, Evernote, or Google Drive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect
(Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson iPrint and select your Epson product.
Now you are ready to print or scan with your mobile device and your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using Epson Remote Print
With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson
Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software,
visit epsonconnect.com to create your account and register your product to the Epson Connect
service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print
Driver software.
4. Download and install the Remote Print software.
5. Enter the email address and optional access key of your Epson product during Remote Print setup.
44
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer
application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using Epson Scan to Cloud
The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online
service directly from your Epson product. Register an email address or online services such as Box,
DropBox, Evernote, or Google Drive with your Epson Connect account.
1. Connect your Epson product to your network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software,
visit epsonconnect.com to create your account and register your product to the Epson Connect
service.
Note: Make a note of your product's email address and password.
3. Visit epsonconnect.com to sign into your account with the email address and password you
selected.
4. Select your product, select Scan to Cloud, and select Destination List.
5. Click Add, then follow the instructions on the screen to create your destination list.
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your
Epson product control panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to
install drivers or download software.
45
Note: If you disabled paper configuration messages on your product control panel, you cannot use
AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
Parent topic: Product Basics
Related references
Paper Source Settings Options
Related topics
Wi-Fi or Wired Networking
Setting Up Printing on a Chromebook
Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook
without drivers or cables.
For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S)
or Setting Up Your Epson Printer on Your Chromebook (Canada).
Parent topic: Product Basics
Android Printing Using the Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone
or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson
product and print.
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Epson Print Enabler plug-in from Google Play.
3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.
4. Connect your Android device to the same wireless network as your product.
46
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu
icon and print whatever is on the screen.
Note: If you do not see your product, tap All Printers and select your product.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Using Fire OS Printing
You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product.
There is no software to download, no drivers to install, and no cables to connect. With just a few taps in
Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson
product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Amazon device to the same wireless network as your product.
3. Now you are ready to print. From your Amazon application, tap the print option and select your
product to print whatever is on the screen.
Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your
Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria
Print Service app to print.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Using Windows 10 Mobile Printing
You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson
product. There is no software to download, no drivers to install, and no cables to connect. Look for the
print option in your Windows 10 application to send whatever is on the screen to an Epson product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Windows 10 Mobile device to the same wireless network as your product.
47
3. Now you are ready to print. From your Windows 10 application, tap the print option and select your
product to print whatever is on the screen.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Using Epson Print and Scan App with Windows Tablets
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface
RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and
capture images right to your tablet or to Microsoft OneDrive.
Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply
scanning functions for products without scanners.
1. Connect your Epson product to your wireless network. See the link below.
2. Download the Epson Print and Scan app from the Microsoft Windows Store.
3. Connect your Windows tablet to the same wireless network as your product.
4. Open the Epson Print and Scan app and select your Epson product.
Now you are ready to print photos or scan.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Voice-activated Printing
Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, and
Google Assistant. Depending on which voice assistant you use, you can ask your product to print
photos, calendars, recipes, photo props, and more. Click here for more information.
1. Connect your product to your network. See the link below.
2. Do one of the following:
• Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See
the link below to activate it from the product control panel.
• Siri: Download and install the Epson iPrint app then select your product. See the link below for
instructions.
49
Wi-Fi or Wired Networking
See these sections to use your product on a Wi-Fi or wired network.
Network Security Recommendations
Wi-Fi Infrastructure Mode Setup
Wi-Fi Direct Mode Setup
Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
Printing a Network Connection Report
Configuring Email Server Settings
Changing or Updating Network Connections
Network Security Recommendations
To help deter unauthorized access to your product over a network, you should protect your network
environment using appropriate security measures.
Security measures such as these can help deter threats such as loss of user data, use of telephone and
fax lines, and other intrusions:
• Enable security on your wireless LAN
Enable the appropriate security on the wireless LAN you plan to use with your product. Network
security such as a network password can deter interception of traffic over the wireless LAN. Your
router may already have a default password enabled by your Internet service provider (ISP). See your
ISP and router documentation for instructions on how to change the default password and better
secure your network.
• Connect your product only to a network protected by a firewall
Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead,
connect it to a router or other network connection protected by a firewall. Your router may already
have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best
results, set up and use a private IP address for your network connection.
• Change the default administrator password on your product
If your product has an option to set an administrator password, change the default administrator
password to deter access by unauthorized users to personal data stored on your product, such as IDs,
passwords, and contact lists.
Parent topic: Wi-Fi or Wired Networking
50
Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point.
The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
2 Wireless router or access point
3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)
Selecting Wireless Network Settings from the Control Panel
Parent topic: Wi-Fi or Wired Networking
51
Selecting Wireless Network Settings from the Control Panel
You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install
the necessary software by downloading it from the Epson website. The installer program guides you
through network setup.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is
not responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your fax and network data and settings.
1. Press the home button, if necessary.
2. Press the icon.
You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Start Setup or Change Settings.
5. Select Wi-Fi Setup Wizard.
6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use
the displayed keypad to enter your network name.
52
7. Select the Password field and enter your wireless password using the displayed keypad.
Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and
lowercase letters, and numeric or special characters.
• To move the cursor, press the left or right arrows.
• To change the case of letters, press .
• To delete the previous character, press .
• To enter numbers and symbols, press .
• To enter a space, press .
8. Press OK when you finish entering your password.
9. Confirm the displayed network settings and select Start Setup to save them.
10. If you want to print a network setup report, select Print Check Report. (Otherwise, select OK.)
11. Press the home button to exit.
You see the icon on the LCD screen and should be able to connect to your product directly from
your computer or device, and then print. If you are printing from a computer, make sure you installed
the network software as described on the Start Here sheet.
53
Note: If you don't see the icon, you may have selected the wrong network name or entered the
password incorrectly. Repeat these steps to try again.
Parent topic: Wi-Fi Infrastructure Mode Setup
Related references
Status Icon Information
Related tasks
Entering Characters on the LCD Screen
Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without
requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network
access point for up to 8 devices.
1 Epson product
2 Computer with a wireless interface
3 Other wireless device
Enabling Wi-Fi Direct Mode
Parent topic: Wi-Fi or Wired Networking
Related references
Status Icon Information
54
Enabling Wi-Fi Direct Mode
You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or
other devices without a wireless router or access point.
1. Press the home button, if necessary.
2. Press the icon.
You see a screen like this:
3. Select Wi-Fi Direct.
4. Scroll down and select Start Setup.
5. Select Start Setup again.
55
You see a screen like this:
6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the
LCD screen, then enter the password shown.
7. Press the home button to exit.
You see the icon on the LCD screen and should be able to connect to your product directly
from your computer or device, and then print. If you are printing from a computer, make sure you
installed the network software as described on the Start Here sheet.
Note: If you don't see the icon on the LCD screen, you may have selected the wrong network
name or entered the password incorrectly. Repeat these steps to try again.
Parent topic: Wi-Fi Direct Mode Setup
Related references
Status Icon Information
Related tasks
Entering Characters on the LCD Screen
Wi-Fi Protected Setup (WPS)
If your network uses a WPS-enabled wireless router or access point, you can quickly connect your
product to the network using Wi-Fi Protected Setup (WPS).
56
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access
point. If there is no hardware button, there may be a virtual WPS button in the software for the device.
Check your network product documentation for details.
Using WPS to Connect to a Network
Parent topic: Wi-Fi or Wired Networking
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to
connect your product to the network.
1. Press the home button, if necessary.
2. Press the icon.
You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Push Button Setup (WPS).
5. Follow the instructions on the LCD screen to complete WPS setup.
6. Press the home button to exit.
You see the icon on the LCD screen and should be able to connect to your product directly from
your computer or device, and then print. If you are printing from a computer, make sure you installed
the network software as described on the Start Here sheet.
57
Note: If you don't see the icon, repeat these steps to try again.
Parent topic: Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Network Settings.
5. Select Network Status.
6. Select Print Status Sheet.
7. Select Print.
Examine the settings shown on the network status sheet to diagnose any problems you have.
Parent topic: Wi-Fi or Wired Networking
58
Printing a Network Connection Report
You can print a network connection report to view solutions to any problems you may have using your
product on a network.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Network Settings.
5. Select Connection Check.
6. Select Print Check Report.
7. Select Print.
Examine the error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages
Parent topic: Wi-Fi or Wired Networking
59
Network Connection Report Codes and Messages
Check the error codes and messages on the network connection report to solve problems you may
encounter with network connections. The tables here list solutions to problems based on the error codes
and messages that may appear on the top of the report.
1 Error code
2 Message
Note: Error codes and messages listed here may not all apply to your product.
Error Codes and Messages
Error code and message Solution
E-1
Confirm that the network cable is
connected and network devices such as
hub, router, or access point are turned on.
Make sure your router, access point, and/or hub are
turned on, and the network cable is securely connected to
your device and to your product.
If you are trying to set up Wi-Fi, remove the network cable
and set up Wi-Fi again. Ethernet and Wi-Fi cannot be
connected at the same time.
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Error code and message Solution
E-2, E-3, or E-7
No wireless network names (SSID) found.
Confirm that the router/access point is
turned on and the wireless network (SSID)
is set up correctly. Contact your network
administrator for assistance.
No wireless network names (SSID) found.
Confirm that the wireless network name
(SSID) of the PC you wish to connect is set
up correctly. Contact your network
administrator for assistance.
Entered security key/password does not
match the one set for your router/access
point. Confirm security key/password.
Contact your network administrator for
assistance.
Check the following:
• Make sure your router or access point is turned on, and
is correctly connected to your computer or network
device.
• Turn off the router or access point, wait about 10
seconds, and turn it on again.
• Move your product closer to your router or access point,
and remove any obstacles between them. Also move
your product away from devices such as wireless
phones or microwaves.
• Confirm that the SSID shown on the network
connection report matches the label on your router or
access point. Also make sure your SSID uses only
ASCII characters and symbols, or your product cannot
display the SSID correctly.
• If you are trying to connect using the WPS push button
method, make sure your router or access point supports
it.
• If you are using a network password, check the label on
your router or access point to confirm that you are using
the correct password, or check with your network
administrator or router/access point documentation.
• If you are connecting to a smart device that generates
an SSID, check the device documentation for the SSID
and password you should use.
• If your wireless connection suddenly disconnects, and
another smart device was added to the network using a
WPS push button method or your network was set up
using a non-WPS push button method, try downloading
and installing your product software again.
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Error code and message Solution
E-5
Security mode (e.g. WEP, WPA) does not
match the current setting of the printer.
Confirm security mode. Contact your
network administrator for assistance.
If the security on your router or access point is not one of
the following types, change the type of security on your
router or access point and reset your product's network
settings.
• WEP-64 bit (40 bit)
• WEP-128 bit (104 bit)
• WPA PSK (TKIP/AES); also known as WPA Personal
• WPA2 PSK (TKIP/AES); also known as WPA2 Personal
• WPA (TKIP/AES)
• WPA2 (TKIP/AES)
• WPA3-SAE (AES)
E-6
MAC address of your printer may be
filtered. Check whether your router/access
point has restrictions such as MAC address
filtering. See the documentation of the
router/access point or contact your network
administrator for assistance.
If your router or access point has MAC address filtering
enabled, register your product's MAC address so it is not
filtered. Locate the MAC address on the network
connection report and check your router or access point
documentation for instructions.
If your router or access point is using shared
authentication with WEP security, confirm that you are
using the correct authentication key and index.
If your router or access point limits the number of
connected devices, raise the connection limit. See your
router or access point documentation for instructions.
E-8
Incorrect IP address is assigned to the
printer. Confirm IP address setup of the
network device (hub, router, or access
point). Contact your network administrator
for assistance.
If your product's Obtain IP Address setting is set to Auto,
enable DHCP on your router or access point. If it is set to
Manual, the IP address may be out of range or on a
different network segment; set a valid IP address using
your product control panel or the Web Config utility.
You can also try turning off your product and the router or
access point, waiting about 10 seconds, and turning them
on again.
62
Error code and message Solution
E-9
Confirm the connection and network setup
of the PC or other device. Connection using
the EpsonNet Setup is available. Contact
your network administrator for assistance.
Make sure your computer or network device are turned
on. Also make sure that you can access the Internet and
other devices on the same network from the devices you
are trying to connect to your product.
If you still cannot connect to your product, turn off your
router or access point, wait about 10 seconds, and turn it
on again. Download and install your product software
again to reset your network settings.
E-10
Confirm IP address, subnet mask, and
default gateway setup. Connection using
the EpsonNet Setup is available. Contact
your network administrator for assistance.
Make sure other devices on the network are turned on and
do the following:
• If your product's Obtain IP Address setting is set to
Manual, check the IP address, subnet mask, and
default gateway addresses on the network connection
report to see if they are correct. If not, correct the
settings.
• If DHCP is enabled, set your product's Obtain IP
Address setting to Auto. If you want to use the DHCP-
assigned address as a static address, set the Obtain IP
Address setting to Manual, enter the product's IP
address as listed on the network connection report, and
set the subnet mask to 255.255.255.0.
If you still cannot connect to your product, turn off your
router or access point, wait about 10 seconds, and turn it
on again.
E-11
Setup is incomplete. Confirm default
gateway setup. Connection using the
EpsonNet Setup is available. Contact your
network administrator for assistance.
If you set your product's TCP/IP Setup setting to Manual,
check that the default gateway address listed on the
network connection report is correct. Also turn on the
device that is set as the default gateway.
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Error code and message Solution
E-12
Confirm the following:
-Entered security key/password is correct
-Index of the security key/password is set to
the first number
-IP address, subnet mask, or default
gateway setup is correct
Contact your network administrator for
assistance.
Make sure other devices on the network are turned on and
do the following:
• Make sure the IP address, subnet mask, and default
gateway addresses are correct, if you are entering them
manually.
• Confirm that the subnet mask and default gateway
addresses for other devices are the same.
• Make sure the IP address does not conflict with other
devices.
If you still cannot connect to your product, do the
following:
• Turn off your router or access point, wait about 10
seconds, and turn it on again.
• Download and install your product software again to
reset your network settings.
• If your router or access point uses WEP security with
several registered passwords, make sure that the first
registered password is set on your product.
E-13
Confirm the following:
-Entered security key/password is correct
-Index of the security key/password is set to
the first number
-Connection and network setup of the PC
or other device is correct
Contact your network administrator for
assistance.
Make sure your router, access point, and/or hub are
turned on. Also make sure the TCP/IP setup on your
router, access point, and/or hub is not set manually; this
may cause your product's network settings to differ from
the manually set up devices.
If you still cannot connect to your product, do the
following:
• Turn off your router or access point, wait about 10
seconds, and turn it on again.
• Download and install your product software again to
reset your network settings.
• If your router or access point uses WEP security with
several registered passwords, make sure that the first
registered password is set on your product.
64
Network Environment Messages
Message Solution
The Wi-Fi environment needs to be
improved. Turn the wireless router off and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
Move your product closer to your router or access point,
and remove any obstacles between them. Then turn off
your router or access point, wait about 10 seconds, and
turn it back on again. If you still cannot connect to your
product, check the documentation that came with your
router or access point for solutions.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can connect up to 8 computers or other devices to
your product using a Wi-Fi Direct (Simple AP) connection.
If you want to add another device, disconnect an existing
connected device first.
The same SSID as Wi-Fi Direct exists in
the environment. Change the Wi-Fi Direct
SSID if you cannot connect a smart device
to the printer.
Change the Wi-Fi Direct SSID.
Parent topic: Printing a Network Connection Report
Configuring Email Server Settings
To use features such as scanning to email or forwarding faxes to email, you need to configure the email
server. You can select settings for the email server using the control panel on the product.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
65
You see a screen like this:
4. Select Network Settings.
5. Scroll down and select Advanced.
6. Select Email Server.
7. Select Server Settings.
You see a screen like this:
66
8. Select one of the options shown above, then select the settings you want to use. Contact your email
provider if necessary to confirm the authentication method for the email server.
Note: You may need to try more than one authentication method, as some email providers have
more than one way to access their servers.
9. Select Proceed to save your settings.
10. Select Close to exit.
11. Select Connection Check to verify the connection to the email server.
Email Server Settings
Parent topic: Wi-Fi or Wired Networking
Email Server Settings
Setting name Available options Description
Authentication
Method
Off
SMTP AUTH
POP before SMTP
Selects the authentication method for the printer to access
the mail server.
SMTP AUTH: Authenticates on the SMTP server
(outgoing mail server) when sending the email. The mail
server needs to support SMTP authentication.
POP before SMTP Authenticates on the POP3 server
(receiving mail server) before sending the email. When
you select this item, set the POP3 server.
Authenticated
Account
—
Lets you enter a user name or email address for the mail
server. Used with the POP before SMTP and SMTP
AUTH methods.
Authenticated
Password
— Lets you enter a password for the authenticated account.
Used with the POP before SMTP and SMTP AUTH
methods.
Sender's Email
Address
—
Lets you enter the email address to be displayed to the
sender
SMTP Server
Address
— Lets you enter the address of the SMTP server
67
Setting name Available options Description
SMTP Server Port
Number
— Lets you enter the port number of the SMTP server. The
default port is 25.
Secure
Connection
None
STARTTLS
SSL/TLS
Selects the encryption protocol used by the email server.
Used with the SMTP AUTH or Off authentication methods.
Certificate
Validation
Enable
Disable
Determines whether the CA Certificate is validated. You
must import a CA certificate to use this setting.
POP3 Server
Address
— Lets you enter the address of the POP3 server using IPv4
or FQDN format.
POP3 Server Port
Number
— Lets you enter the port number of the POP3 server. The
default port is 25.
Parent topic: Configuring Email Server Settings
Changing or Updating Network Connections
See these sections to change or update how your product connects to a network.
Accessing the Web Config Utility
Changing a USB Connection to a Wi-Fi Connection
Changing a Wi-Fi Connection to a Wired Network Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Parent topic: Wi-Fi or Wired Networking
Accessing the Web Config Utility
You can select your product's network settings and confirm its operating status using a web browser.
You do this by accessing your product's built-in Web Config utility from a computer or other device that is
connected to the same network as your product.
Note: You can also access the Web Config utility from the product information area in the Epson Smart
Panel app.
Note: For more information on administration settings, see the Administrator's Guide.
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1. Print a network status sheet.
2. Locate the IP address for your product that is listed on the network status sheet.
3. On a computer or other device connected to the same network as your product, open a web
browser.
4. Enter your product's IP address into the address bar.
You see the available Web Config utility options.
Parent topic: Changing or Updating Network Connections
Related tasks
Printing a Network Status Sheet
Changing a USB Connection to a Wi-Fi Connection
If you have already connected your product to your computer using a USB connection, you can change
to a Wi-Fi connection.
1. Disconnect the USB cable from your product.
2. Uninstall your product software.
3. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Changing a Wi-Fi Connection to a Wired Network Connection
If you have already connected your product to your computer wirelessly, you can change to a wired
network connection if necessary.
1. Disable your product's Wi-Fi features.
2. Connect one end of an Ethernet network cable to the product's LAN port.
3. Connect the other end to any available LAN port on your router or access point.
4. Uninstall your product software.
5. Download and install your product software from the Epson website.
6. Follow the on-screen instructions to install the software.
7. When you see the Select Your Connection screen, select Wired network connection.
8. If you see a Select Setup Option screen, select Set up printer for the first time.
69
9. Continue following the rest of the on-screen instructions.
Parent topic: Changing or Updating Network Connections
Related tasks
Disabling Wi-Fi Features
Connecting to a New Wi-Fi Router
If you change the wireless router you have been using on your network, you need to update your
product's Wi-Fi connection to the new router.
Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation for instructions.
1. Do one of the following:
• Windows: Uninstall your product software.
• Mac: Go to the next step.
2. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related tasks
Uninstalling Product Software - Windows
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or
need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and
password, and any network settings selected for the Epson Connect services you may use.
1. Press the home button, if necessary.
2. Press the icon.
71
Loading Paper
Before you print, load paper for the type of printing you will do.
Loading Paper in the Cassette
Compatible Epson Papers
Paper or Media Type Settings - Printing Software
Selecting the Paper Settings for Each Source - Control Panel
Selecting the Default Paper Source Settings
Selecting the Universal Print Settings
Loading Paper in the Cassette
You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).
Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.
1. Press the help button.
2. Select Load Paper.
3. Do one of the following:
• To load Letter-sized paper, select Basic.
• To load paper that is larger than Letter size, select Paper that exceeds the cassette length
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• To load envelopes, select Load Envelope.
• To load photo paper, select Load Photo Paper.
Always follow these paper loading guidelines:
• Do not remove or insert the paper cassette during printing.
• Load only the recommended number of sheets.
• Load paper short edge first and printable side facedown.
• Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the
cassette.
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one
envelope at a time.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Load letterhead or pre-printed paper top edge first.
• Check the paper package for any additional loading instructions.
• Load a single sheet of loose-leaf or other paper with holes as shown.
Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes.
Select Letterhead or Preprinted as the paper type setting.
73
• When loading paper longer than the cassette, select User-Defined as the paper size setting. Make
sure the end of the paper is cut perpendicularly and do not touch paper that is being fed or ejected.
Paper Loading Capacity
Double-sided Printing Capacity
Borderless Paper Type Compatibility
Parent topic: Loading Paper
Related references
Paper Specifications
Paper Loading Capacity
See the table here for the loading capacity of the paper cassettes.
74
Paper type Loading capacity
Plain paper
Copy paper
High-quality plain paper
Letterhead paper
Recycled paper
Colored paper
Pre-printed paper
Letter (8.5 × 11 inches [216 × 279 mm]), A4
(8.3 × 11.7 inches [210 × 297 mm]), 8.5 × 13 inches
(216 × 330 mm), Legal (8.5 × 14 inches
[216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches
[215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches
[216 × 340 mm]), Executive (7.25 × 10.5 inches
[184 × 267 mm]), Half Letter (5.5 × 8.5 inches
[140 × 216 mm]), or A6 (4.1 × 5.8 inches
[105 × 148 mm]) size:
Up to the line indicated by the triangle mark (250
sheets)
User defined paper size up to 14 inches long (356
mm): 250 sheets
User defined paper size from 14 to 47.2 inches (357
to 1200 mm) long: 1 sheet
Epson Bright White Premium Paper
Epson Bright White Pro Paper
Epson Multipurpose Plus Paper
250 sheets
Epson Presentation Paper Matte 100 sheets
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Double-sided
Epson Brochure & Flyer Paper Matte Double-
sided
Epson Photo Paper Glossy
1
Epson Premium Photo Paper Glossy
1
Epson Ultra Premium Photo Paper Glossy
1
Epson Premium Photo Paper Semi-gloss
1
50 sheets
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Paper type Loading capacity
Card Stock Letter (8.5 × 11 inches [216 × 279 mm]), A4
(8.3 × 11.7 inches [210 × 297 mm]), 8.5 × 13 inches
(216 × 330 mm), Legal (8.5 × 14 inches
[216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches
[215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches
[216 × 340 mm]), Executive (7.25 × 10.5 inches
[184 × 267 mm]), Half Letter (5.5 × 8.5 inches
[140 × 216 mm]), or A6 (4.1 × 5.8 inches
[105 × 148 mm]) size: 50 sheets
User defined paper size from 8.5 × 11 inches
(216 × 297 mm) to 8.5 × 14 inches (216 × 356 mm)
1
:
50 sheets
User defined paper size from 3.5 × 5 inches
(89 × 127 mm) to 8.5 × 14 inches (216 × 297 mm))
1
:
50 sheets
User defined paper size from 3.5 × 14 inches (89 ×
356 mm) to 8.5 × 47.2 inches (216 × 1200 mm))
1
: 1
sheet
Envelopes 10 envelopes
1
If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.
Parent topic: Loading Paper in the Cassette
76
Double-sided Printing Capacity
Paper type Size Double-sided Printing Capacity
Auto Manual
Plain paper
Copier paper
Letterhead paper
Recycled paper
Colored paper
Pre-printed
paper
High quality plain
paper
Letter (8.5 × 11 inches
[216 × 279 mm]), A4 (8.3 × 11.7
inches [210 × 297 mm]), Executive
(7.25 × 10.5 inches [184 × 267 mm])
Up to the arrow mark 30 sheets
Legal (8.5 × 14 inches
[216 × 356 mm])8.5 × 13 inches
(216 × 330 mm)Oficio 9 (8.46 × 12.4
inches [215 × 315 mm]), Mexico-
Oficio (8.5 × 13.4 inches
[216 × 340 mm])Half Letter
(5.5 × 8.5 inches
[140 × 216 mm])A6 (4.1 × 5.8
inches [105 × 148 mm])
— 30 sheets
User defined paper size from
8.5 × 11 inches (216 × 297 mm) to
8.5 × 14 inches (216 × 356 mm)
250 sheets 30 sheets
User defined paper size from
3.5 × 5 inches (89 × 127 mm) to
8.5 × 14 inches (216 × 297 mm)
— 30 sheets
User defined paper size from
3.5 × 14 inches (89 × 356 mm) to
8.5 × 47.2 inches (216 × 1200 mm)
— 1 sheet
Epson Bright
White Premium
Paper
Epson Bright
White Pro Paper
Epson
Multipurpose
Plus Paper
Letter (8.5 × 11 inches
[216 × 279 mm])
250 sheets 30 sheets
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Paper type Size Double-sided Printing Capacity
Auto Manual
Epson Premium
Presentation
Paper Matte
Epson Premium
Presentation
Paper Matte
Double-sided
Epson Brochure
& Flyer Paper
Matte Double-
sided
Epson Photo
Paper Glossy
1
Epson Premium
Photo Paper
Glossy
1
Epson Ultra
Premium Photo
Paper Glossy
1
Epson Premium
Photo Paper
Semi-gloss
1
Letter (8.5 × 11 inches
[216 × 279 mm]) and smaller
— —
78
Paper type Size Double-sided Printing Capacity
Auto Manual
Card Stock Letter (8.5 × 11 inches
[216 × 279 mm]), A4 (8.3 × 11.7
inches [210 × 297 mm]), Executive
(7.25 × 10.5 inches [184 × 267 mm])
50 10 sheets
Legal (8.5 × 14 inches
[216 × 356 mm])8.5 × 13 inches
(216 × 330 mm)Oficio 9 (8.46 × 12.4
inches [215 × 315 mm]), Mexico-
Oficio (8.5 × 13.4 inches
[216 × 340 mm])Half Letter
(5.5 × 8.5 inches
[140 × 216 mm])A6 (4.1 × 5.8
inches [105 × 148 mm])
— 10 sheets
User defined paper size from
8.5 × 11 inches (216 × 297 mm) to
8.5 × 14 inches (216 × 356 mm)
50 sheets 10 sheets
User defined paper size from
3.5 × 5 inches (89 × 127 mm) to
8.5 × 14 inches (216 × 297 mm)
— 10 sheets
User defined paper size from
3.5 × 14 inches (89 × 356 mm) to
8.5 × 47.2 inches (216 × 1200 mm)
— 1 sheet
Envelopes No. 10 (4.1 × 9.5 inches
[105 × 241 mm])
— —
Parent topic: Loading Paper in the Cassette
Borderless Paper Type Compatibility
You can print borderless photos on compatible paper types in compatible sizes:
Borderless Paper Types
• Plain paper or Card Stock (Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches
[210 × 297 mm]) only)*
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• Epson Bright White Premium Paper*
• Epson Bright White Pro Paper*
• Epson Multipurpose Plus Paper*
• Epson Photo Paper Glossy
• Epson Premium Photo Paper Glossy
• Epson Ultra Premium Photo Paper Glossy
• Epson Premium Photo Paper Semi-gloss
• Epson Presentation Paper Matte*
• Epson Premium Presentation Paper Matte
• Epson Premium Presentation Paper Matte Double-sided
• Epson Brochure & Flyer Paper Matte Double-sided
* These paper types may scuff the print head, resulting in smeared printouts.
Borderless Paper Sizes
• 4 × 6 inches (102 × 152 mm)
• 5 × 7 inches (127 × 178 mm)
• 16:9 wide (4 × 7.1 inches [102 × 181 mm])
• A4 (8.3 × 11.7 inches [210 × 297 mm])
• Letter (8.5 × 11 inches [216 × 279 mm])
Parent topic: Loading Paper in the Cassette
Compatible Epson Papers
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),
epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from
an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S.
or 800-807-7766 in Canada.
Paper Type Size Part number Sheet count
Epson Bright White Pro Paper Letter (8.5 × 11 inches
[216 × 279 mm])
S041586 500
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Paper Type Size Part number Sheet count
Epson Bright White Premium
Paper
Letter (8.5 × 11 inches
[216 × 279 mm])
S450218-4 500
Epson Multipurpose Plus Paper Letter (8.5 × 11 inches
[216 × 279 mm])
S450217-4 500
Epson Presentation Paper Matte Letter (8.5 × 11 inches
[216 × 279 mm])
S041062 100
Legal (8.5 × 14 inches
[216 × 356 mm])
S041067 100
Epson Premium Presentation
Paper Matte
8 × 10 inches (203 × 254 mm) S041467 50
Letter (8.5 × 11 inches
[216 × 279 mm])
S041257
S042180
50
100
Epson Premium Presentation
Paper Matte Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
S041568 50
Epson Brochure & Flyer Paper
Matte Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
S042384 150
Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809
S042038
50
100
Letter (8.5 × 11 inches
[216 × 279 mm])
S041141
S041649
S041271
20
50
100
Epson Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S041808
S041727
40
100
16:9 wide (4 × 7.1 inches
[102 × 181 mm])
S042109 20
5 × 7 inches (127 × 178 mm) S041464 20
8 × 10 inches (203 × 254 mm) S041465 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042183
S041667
25
50
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Paper Type Size Part number Sheet count
Epson Ultra Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S042181
S042174
60
100
5 × 7 inches (127 × 178 mm) S041945 20
8 × 10 inches (203 × 254 mm) S041946 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042182
S042175
25
50
Epson Premium Photo Paper
Semi-gloss
4 × 6 inches (102 × 152 mm) S041982 40
Letter (8.5 × 11 inches
[216 × 279 mm])
S041331 20
Parent topic: Loading Paper
Paper or Media Type Settings - Printing Software
For this paper Select this paper Type or Media Type setting
Plain paper
Epson Bright White Pro Paper
Plain Paper / Bright White Paper
Letterhead paper Letterhead
Recycled paper Recycled
Colored paper Color
Pre-printed paper Preprinted
High-quality plain paper
Epson Bright White Premium Paper
Epson Multipurpose Plus Paper
High Quality Plain Paper
Thick paper Card Stock
Envelopes Envelope
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
82
For this paper Select this paper Type or Media Type setting
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-
sided
Epson Brochure & Flyer Paper Matte Double-sided
Premium Presentation Paper Matte
Epson Presentation Paper Matte Presentation Paper Matte
Note: The settings listed here are available only when printing from your computer; they do not apply to
your product's control panel settings.
Parent topic: Loading Paper
Selecting the Paper Settings for Each Source - Control Panel
You can change the default paper size and paper type for each source using the control panel on the
product.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting.
3. Select Paper Size.
4. Select the paper size you loaded.
5. Select Paper Type.
6. Select the paper type you loaded.
7. Select Favorite Paper Settings to choose from a list of commonly used paper settings.
8. Select to choose another paper source or exit.
Paper Type Settings - Control Panel
Parent topic: Loading Paper
Paper Type Settings - Control Panel
Select a Paper Type setting that matches the paper you loaded.
83
Paper type loaded Paper Type setting
Plain paper
Epson Bright White Pro Paper
Plain Paper
Letterhead paper Letterhead
Recycled paper Recycled
Colored paper Color
Pre-printed paper Preprinted
High-quality plain paper
Epson Bright White Premium Paper
Epson Multipurpose Plus Paper
High Quality Plain Paper
Envelopes Envelope
Thick paper Card Stock
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Premium Photo Paper Glossy Prem. Glossy
Epson Photo Paper Glossy Glossy
Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-
sided
Epson Brochure & Flyer Paper Matte Double-sided
Prem. Matte
Epson Presentation Paper Matte Presentation Matte
Parent topic: Selecting the Paper Settings for Each Source - Control Panel
Selecting the Default Paper Source Settings
You can change default paper source settings using the control panel on the product.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Printer Settings.
84
You see a screen like this:
3. Select one of these Auto Error Solver options:
• Turn on this setting to display a warning and print single-sided when a 2-sided printing error
occurs, or to print only what the printer could process when a memory full error occurs.
• Turn off this setting to display an error message and stop printing if an error occurs.
4. Select the Paper Source Settings options you want to use.
5. When you are finished, press the home button to exit.
Paper Source Settings Options
Parent topic: Loading Paper
Paper Source Settings Options
Select the paper source options you want to use for your print jobs.
Paper Source
Settings option
Available settings Description
Paper Setting Various Select the paper size and type for each paper source
A4/Letter Auto
Switching
On Select On to switch the selected paper size to match the
loaded paper (Letter or A4) if the wrong size is selected
Off
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Paper Source
Settings option
Available settings Description
Error Notice Paper Size Notice Select On for either of these settings to display an error
message when the selected paper type or size does not
match the loaded paper
Paper Type Notice
Paper Setup
Auto Display
On Select On to automatically display a menu that lets you
select the paper size and type when you load paper in the
product
Note: If this setting is disabled, you cannot print over
AirPrint.
Off
Parent topic: Selecting the Default Paper Source Settings
Selecting the Universal Print Settings
You can change the default universal print settings using the control panel on the product.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Printer Settings > Universal Print Settings.
You see this screen:
3. Adjust the settings as necessary.
4. When you are finished, press the home button to exit.
86
Universal Print Settings Options
Parent topic: Loading Paper
Universal Print Settings Options
Select the universal print setting options you want to use for your print jobs.
Universal Print
Settings option
Available settings Description
Top Offset — Adjust the top or left margin
Left Offset
Top Offset in
Back
— Adjust the top or left margin of the back page when printing
double-sided.
Left Offset in
Back
Check Paper
Width
On Select On to check the paper width before printing. This
prevents printing beyond the edges of the paper when the
paper size settings are incorrect, but may reduce the
printing speed.
Off
Skip Blank Page On Select On to skip printing of blank pages automatically
Off
Parent topic: Selecting the Universal Print Settings
87
Placing Originals on the Product
Follow the instructions here to place your original documents or photos on the product.
Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid
damaging it.
Placing Originals on the Scanner Glass
Placing Originals in the Automatic Document Feeder
Placing Originals on the Scanner Glass
You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or
A4 (8.3 × 11.7 inches [210 × 297 mm]).
Note: To view animated instructions on how to place originals on the scanner glass, press the help
button and select How To > Place Originals > Scanner Glass.
Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in
the ADF.
1. Open the document cover.
88
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the
original to the edges of the indicated corner.
Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the
scanner glass. Manually position your original away from the edges to prevent cropping.
3. Close the document cover gently to keep your original in place.
Caution: Do not push down on the document cover or scanner glass or you may damage the
product.
Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they
may stick to the glass surface.
Parent topic: Placing Originals on the Product
Related topics
Copying
Faxing
Scanning
Placing Originals in the Automatic Document Feeder
You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make
sure the originals meet the Automatic Document Feeder specifications before loading them.
89
Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or
other materials that could obstruct the feeder.
Note: To view animated instructions on how to place originals in the ADF, press the help button and
select How To > Place Originals > ADF.
Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in
the ADF.
1. Open the ADF document support.
2. Slide the ADF edge guide outward.
90
3. Fan your stack of originals and tap them gently on a flat surface to even the edges.
4. Insert the originals into the ADF faceup and short edge first.
Note: Do not load originals above the arrow mark on the ADF edge guide.
The ADF icon on the Copy, Scan, and Fax screens lights up.
91
5. Slide the ADF edge guide against the originals, but not too tightly.
ADF Original Document Specifications
Parent topic: Placing Originals on the Product
Related topics
Copying
Faxing
Scanning
ADF Original Document Specifications
You can load original documents that meet these specifications in the ADF.
Paper type Paper size Paper weight Loading capacity
Plain paper Letter (8.5 × 11 inches
[216 × 279 mm])
17 to 24 lb
(64 to 90 g/m²)
Approximately 35 sheets
A4 (8.3 × 11.7 inches
[210 × 297 mm])
Legal (8.5 × 14 inches
[216 × 356 mm])
Approximately 10 sheets
8.5 × 13 inches
(216 × 330 mm)
Caution: Do not load the following types of originals in the ADF, or they may be damaged or may
damage the scanner. Use the scanner glass for these types:
• Ripped, curled, folded, deteriorated, or wrinkled originals
• Photos or valuable original artwork
• Originals with binding holes
93
Copying
See the information here to copy documents or photos using your product.
Note: Copies may not be exactly the same size as your originals.
Note: Your product may differ from the images in this guide, but the instructions are the same unless
otherwise noted.
Copying Documents or Photos
Copying Options
Copying Documents or Photos
You can copy documents or photos onto various sizes and types of paper, including Epson special
papers.
1. Place your original document or photo on the scanner glass, or place multi-page documents in the
ADF.
2. Load the paper you want to print on.
3. Press the home button, if necessary.
4. Select Copy.
You see a screen like this:
94
5. To print more than one copy, select Copies and use the displayed keypad to enter the number of
copies.
6. Change any of the displayed settings as necessary.
7. Select Advanced Settings to view and change additional copy settings, if necessary.
8. Select Preview to preview your copy on the LCD screen.
9. Press the preset button to save your copy settings.
10. When you are ready to copy, press the Copy icon.
Note: To cancel printing, select Cancel.
Parent topic: Copying
Related references
Copying Options
Compatible Epson Papers
Related tasks
Loading Paper in the Cassette
Using Presets
Related topics
Placing Originals on the Product
Copying Options
Select the copying options you want to use for your copies.
Note: Not all options or settings may be available, depending on other copying settings.
Copy
Copying option Available settings Description
B&W — Copies the document in black and white
Color — Copies the document in color
2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,
select the orientation and binding edge for your originals or
copies.
1>2-Sided
95
Copying option Available settings Description
Density selector Varying levels Adjusts the lightness or darkness of copies
Advanced Settings
Copying option Available settings Description
Paper Setting Various sources Select the paper source that you want to use. If you select
Auto, paper is fed automatically depending on the paper
settings you selected for the paper sources.
Reduce/Enlarge 100% Select the value and enter a value between 25% and 400%
to reduce or enlarge the original. For example, 25% would
create a copy one-quarter of the size, while 400% creates a
copy four times larger.
Auto Automatically sizes the image to fit the paper size you
selected
Actual Size Copies the original at its full size
Reduce to Fit Paper Copies the original at a smaller size than the
Reduce/Enlarge value to fit within the paper size.
Various conversion
options
Automatically converts from one size to another
Original Size Various sizes Select the document size of your original
Multi-Page Single Page Copies each page of the original onto an individual sheet
2-up Copies multiple page documents onto one sheet. Scroll
down and select the document orientation and layout order
settings as necessary.
4-up
Original Type Text Specifies the document type of your originals and adjusts
the quality of your copies
Text & Image
Photo
Text & Image(Best)
96
Copying option Available settings Description
Finishing Group (Same
Pages)
Select to print multiple copies of a multi-page document in
unordered groups
Collate (Page
Order)
Select to print multiple copies of a multi-page document in
ordered sets
Orientation
(Original)
Readable Direction Specifies the orientation of your originals
Readable Direction:
Left Direction:
Left Direction
97
Copying option Available settings Description
Image Quality Contrast : Adjusts the difference between the light and dark sections of
the original:
Saturation Adjusts the vividness of the colors
Red Balance
Green Balance
Blue Balance
Adjusts the density of each color
Sharpness Adjusts the outline of the image
Hue Regulation Adjusts the color tone of skin. Select + to increase the green
hue (cool), or - to increase the red hue (warm).
Remove
Background
Adjusts the density of the background color. Select + to
make the background lighter, or - to make the background
darker.
Reduce to Fit
Paper
Off Copies the original at a smaller size than the
Reduce/Enlarge value to fit within the paper size.
On
Binding Margin Off Select On to adjust the margin and orientation of the pages
when copying a book
On
Remove Shadow Off Select On to erase the shadows that appear in the center of
a document when copying a book or that appear around a
document when copying thick paper
On
Remove Punch
Holes
Off Select On to erase the binding holes on a document
On
ID Card Copy Off Select On to copy both sides of an ID card onto one side of
a sheet of paper
On
Parent topic: Copying
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Printing from a Computer
Before printing from your computer, make sure you have set up your product and installed its software
as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions.
Note: Your product may differ from the images in this guide, but the instructions are the same unless
otherwise noted.
Printing with Windows
Printing with the Built-in Epson Driver - Windows 10 S
Printing on a Mac
Printing from a Smart Device
Cancelling Printing Using the Product
Printing with Windows
You can print with your product using any Windows application, as described in these sections.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting a Printing Preset - Windows
Selecting Extended Settings - Windows
Printing Your Document - Windows
Locking Printer Settings - Windows
Selecting Default Print Settings - Windows
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Changing Automatic Update Options
Parent topic: Printing from a Computer
Selecting Basic Print Settings - Windows
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
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You see the Main tab of your printer settings window:
4. Select the size of the paper you loaded as the Document Size setting.
Note: You can also select the User-Defined setting to create a custom paper size.
5. If you are printing a borderless photo, select Borderless. You can click Settings to access
additional options for borderless printing.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
6. Select the orientation of your document.
Note: If you are printing an envelope, select Landscape.
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7. Select the type of paper you loaded as the Paper Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
8. Select the Quality setting that matches the print quality you want to use.
9. Select a Color option:
• To print a color document or photo, select the Color setting.
• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.
10. To print on both sides of the paper, select the 2-Sided Printing setting and select the options you
want.
11. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
one of the settings in the Multi-Page menu and select the printing options you want.
12. To print multiple copies and arrange their print order, select the Copies options.
13. To preview your job before printing, select Print Preview.
14. To save your print job as a project that can be modified and combined with other print jobs, select
Job Arranger Lite.
15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the
Quiet Mode menu.
Note: Enabling Quiet Mode may reduce printing speed.
Print Quality Options - Windows
Multi-Page Printing Options - Windows
Parent topic: Printing with Windows
Related tasks
Selecting Double-sided Printing Settings - Windows
Printing Your Document - Windows
Print Quality Options - Windows
You can select any of the available Quality options to fine-tune the quality of your print. Some settings
may be unavailable, depending on the paper type and border setting you have chosen.
Draft
For draft printing on plain paper.
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Standard
For everyday text and image printing.
High
For photos and graphics with high print quality.
Parent topic: Selecting Basic Print Settings - Windows
Multi-Page Printing Options - Windows
You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up
Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and
border options.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster
Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to
select image layout and guideline options.
Parent topic: Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main
tab.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network.
1. Select one of the following options for 2-Sided Printing:
• Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper
on the long edge.
• Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper
on the short edge.
2. Click the Settings button.
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You see this window:
3. Select the double-sided printing options you want to use.
4. Click OK to return to the Main tab.
5. Click the Print Density button.
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You see this window:
6. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.
7. If necessary, select the Adjustments options you want to use.
8. Click OK to return to the Main tab.
9. Print a test copy of your double-sided document to test the selected settings.
10. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options - Windows
Print Density Adjustments - Windows
Parent topic: Printing with Windows
Related references
Double-sided Printing Capacity
Related tasks
Selecting Basic Print Settings - Windows
Double-sided Printing Options - Windows
You can select any of the available options on the Binding Settings window to set up your double-sided
print job.
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Binding Edge Options
Select a setting that orients double-sided print binding in the desired direction.
Binding Margin Options
Select options that define a wider margin to allow for binding.
Start Page
Selects whether printing starts on the front or back page.
Create Folded Booklet Options
Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Parent topic: Selecting Double-sided Printing Settings - Windows
Print Density Adjustments - Windows
You can select any of the available options on the Print Density Adjustment window to adjust the print
quality of your double-sided print job.
Print Density
Sets the level of ink coverage for double-sided printing.
Increase Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing to prevent ink smearing.
Parent topic: Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
You can select a variety of additional layout and printing options for your document or photo on the More
Options tab.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document
checkbox and select one of these sizing options:
• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your
document or photo as the Document Size setting, and the size of your paper as the Output
Paper setting. If you want to center your image on the paper, select the Center option.
• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.
Select the percentage in the % menu.
2. Select one of the following Color Correction options:
• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation
for your image.
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• Select Custom and click the Advanced button to manually adjust the color correction settings or
turn off color management in your printer software.
• Select Image Options to access additional settings for improving printed images.
Note: You can also select Color Universal Print settings.
3. To add the following features, click the Watermark Features button:
• Anti-Copy Pattern: adds a watermark that only appears when your printout is copied
• Watermark: adds a visible watermark to your printout
Note: Click the Add/Delete button to create your own watermark, and click the Settings button to
customize the watermark.
• Header/Footer: adds information such as the date and time to the top or bottom of your printout
Note: Click the Settings button to customize the text and location of the header or footer.
4. Select any of the Additional Settings options to customize your print.
Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows
Header/Footer Settings - Windows
Parent topic: Printing with Windows
Related tasks
Printing Your Document - Windows
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Custom Color Correction Options - Windows
You can select any of the available options in the Color Correction window to customize the image colors
for your print job.
Color Controls
Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and
Density, and individual color tones. Depending on the selected color mode, you can also adjust the
midtone density using the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
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ICM
Lets you manage color using installed color printing profiles.
No Color Adjustment
Turns off color management in your printer software so you can manage color using only your
application software.
Parent topic: Selecting Additional Layout and Print Options - Windows
Image Options and Additional Settings - Windows
You can select any of the Image Options and Additional Settings to customize your print. Some options
may be pre-selected or unavailable, depending on other settings you have chosen.
Image Options
Emphasize Text
Adjusts the weight of printed text to increase readability.
Emphasize Thin Lines
Adjusts the weight of printed lines to increase visibility.
Edge Smoothing
Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Fix Red-Eye
Reduces or removes red-eye in photos.
Print Text in Black
Prints colored text in black.
For Color Text
Prints colored text on a background pattern or underlined.
For Color Graphs and Images
Prints colored graphics and images with overlay patterns.
For Color Text, Graphs, and Images
Prints colored text, graphics, and images with overlay patterns.
Enhancement Options
Specifies Color Universal Print enhancement settings for text, graphics, and images.
Additional Settings Options
Rotate 180º
Prints the image rotated 180º from its original orientation.
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Bidirectional Printing
Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print
quality.
Mirror Image
Flips the printed image left to right.
Parent topic: Selecting Additional Layout and Print Options - Windows
Header/Footer Settings - Windows
You can select any of the Header/Footer Settings options to add headers or footers when you print. The
items are available to print at the top or bottom of your pages, in either the left, right, or center of the
page.
Note: These settings are not saved with your document.
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You can select to print the following information:
• User Name
• Computer Name
• Date
• Date/Time
• Document Name
• Collate Number
• Page Number
• Text
You can also adjust the text settings for the printed information.
Note: The user name, computer name, date, and time come from the Windows Control Panel on your
computer.
Parent topic: Selecting Additional Layout and Print Options - Windows
Selecting a Printing Preset - Windows
For quick access to common groups of print settings, you can select a printing preset on the Main or
More Options tab.
Note: You can create your own preset by clicking the Add/Remove Presets button.
1. Click the Main or More Options tab.
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You see the available Printing Presets on the left:
2. Place your cursor over one of the Printing Presets to view its list of settings.
3. Click on a preset to change its settings, or use any of the available options on the screen to control
your printing presets.
4. To choose a preset for printing, select it.
5. Click OK.
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Parent topic: Printing with Windows
Selecting Extended Settings - Windows
You can select additional settings that apply to all the print jobs you send to your product.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
3. Click the Maintenance tab.
You see the maintenance options:
4. Click the Extended Settings button.
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You see this window:
5. Select any of the extended settings to customize your print.
6. Click OK to close the Extended Settings window.
7. Click OK to close the printer software window.
Extended Settings - Windows
Parent topic: Printing with Windows
Extended Settings - Windows
You can select these settings on the Extended Settings window.
Enable EPSON Status Monitor 3
Enables product monitoring for ink and paper supplies and other issues.
Check Paper Width Before Printing
Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print
speed.
Thick Paper and Envelopes
Prevents ink from smearing when you print on envelopes or other thick paper.
Separator Page
Before each document, prints a separator page containing the title, user, date, and time.
Always Spool RAW Datatype
Increases print speed and may solve other printing problems.
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Page Rendering Mode
Increases print speed when printing is extremely slow or the print head stops during printing.
Print as Bitmap
Increases print speed when printing is extremely slow or the print head stops during printing, and
other settings do not help.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Change Standard Resolution
Reduces the resolution of print data to correct printing problems.
Refine screening pattern
Prints graphics with a finer screening pattern.
Allow Applications to Perform ICM Color Matching
Allows applications to perform ICM color matching.
Always Use the Driver's Paper Source Setting
Prints using the paper source setting in the printer driver, rather than the setting in your application.
Output 1 page documents facedown in 2-Sided mode
Outputs single-sided pages in a 2-sided print job facedown instead of faceup.
Output documents for filing
Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier
filing.
Barcode mode
Reduces bleeding when printing barcodes on plain paper, letterhead paper, recycled paper,
preprinted paper, envelopes, and thick paper.
Reduce Print Data Size
Increases print data compression to improve print speed. Not recommended when printing fine
patterns.
Parent topic: Selecting Extended Settings - Windows
Printing Your Document - Windows
Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings.
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You see your application's Print window, such as this one:
2. Click OK or Print to start printing.
Parent topic: Printing with Windows
Locking Printer Settings - Windows
Windows administrators can lock access to some printer settings to prevent unauthorized changes.
1. Do one of the following:
• Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your
product name and select Manage > Printer properties.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers. Right-click your product and select Printer properties.
• Windows 7: Click and select Devices and Printers. Right-click your product and select
Printer properties.
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• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,
then right-click your product and select Properties.
2. Click the Optional Settings tab.
Note: You can prevent access to the Optional Settings tab by changing the user or group
permissions in the Security tab.
3. Click Driver Settings.
You see this window:
4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document
Settings.
5. Under Advanced Settings, select the setting option you want to use for each locked setting.
6. Click OK.
Locked Setting Options
Parent topic: Printing with Windows
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Locked Setting Options
Select the options you want to use for any locked print settings.
Setting Options Description
Anti-Copy
Pattern
Various data items Lets you select the data to use for the pattern or prohibit anti-
copy patterns
Add/Delete Lets you add or delete a customized anti-copy pattern
Settings Lets you select the arrangement, size, and other settings for
the custom anti-copy pattern
Watermark Various text
watermarks
Lets you select the text for the watermark or prohibit
watermarks
Add/Delete Lets you add or delete a customized text or image-based
watermark
Settings Lets you select the size, position, and other watermark
settings
Header/Footer Off Prohibits headers or footers
On Allows headers and footers
Settings Lets you select the text and position for printing headers and
footers
Multi-Page Off Prohibits multi-page settings
2-Up Allows printing of 2 pages on one sheet of paper
4-Up Allows printing of 4 pages on one sheet of paper
Multi-Page Off Prohibits multi-page settings
2-Up Allows printing of 2 pages on one sheet of paper
4-Up Allows printing of 4 pages on one sheet of paper
6-Up Allows printing of 6 pages on one sheet of paper
8-Up Allows printing of 8 pages on one sheet of paper
9-Up Allows printing of 9 pages on one sheet of paper
16-Up Allows printing of 16 pages on one sheet of paper
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Setting Options Description
All Document
Settings
— Lets you lock all print settings
Parent topic: Locking Printer Settings - Windows
Selecting Default Print Settings - Windows
When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
You see the printer settings window:
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3. Select the print settings you want to use as defaults in all your Windows programs.
4. Click OK.
These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.
Changing the Language of the Printer Software Screens
Parent topic: Printing with Windows
Changing the Language of the Printer Software Screens
You can change the language used on the Windows printer software screens.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
You see the printer settings window.
3. Click the Maintenance tab.
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You see the maintenance options:
4. Select the language you want to use as the Language setting.
5. Click OK to close the printer software window.
The printer software screens appear in the language you selected the next time you access them.
Parent topic: Selecting Default Print Settings - Windows
Changing Automatic Update Options
Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Software Update Settings.
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You see this window:
3. Do one of the following:
• To change how often the software checks for updates, select a setting in the Check every menu.
• To disable the automatic update feature, select the Never option.
4. Click OK to exit.
Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows
Printing with the Built-in Epson Driver - Windows 10 S
You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as
described in these sections.
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your
product. To print with additional settings, download and install the Epson Print and Scan utility from the
Windows Store. You cannot download and install any Epson product software from the Epson website
for use with Windows 10 S; you must obtain software only from the Windows Store.
Selecting Print Settings - Windows 10 S
Parent topic: Printing from a Computer
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Selecting Print Settings - Windows 10 S
Select the settings for your print job in your Windows 10 S application.
1. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
2. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see a window like this:
3. Select the type of paper you loaded as the Media setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
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4. Click the Advanced button.
You see a window like this:
5. Select the size of the paper you loaded as the Paper Size setting.
6. To print multiple copies, select or enter the number as the Copy Count setting.
7. To print multiple copies of multi-page documents in sets, select the Collated checkbox.
8. Click OK.
You return to the printing preferences window.
124
9. Select the Layout tab.
10. Select the orientation of your document as the Orientation setting.
125
11. To print double-sided, select one of the Print on Both Sides options, depending on how you want to
orient the page layout. The icon next to each option shows the layout.
12. Click OK to save your settings.
You see your application's Print window.
13. Click OK or Print to start printing.
Parent topic: Printing with the Built-in Epson Driver - Windows 10 S
Printing on a Mac
You can print with your product using any Mac printing program, as described in these sections.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website.
Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
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Selecting Print Layout Options - Mac
Selecting Double-sided Printing Settings - Mac
Managing Color - Mac
Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Parent topic: Printing from a Computer
Selecting Basic Print Settings - Mac
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
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You see the expanded printer settings window for your product:
Note: The print window may look different, depending on the Mac OS version and the application
you are using.
5. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before
printing.
128
6. Select the page setup options: Paper Size and Orientation.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
7. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview application.
8. Select Print Settings or Printer Features from the pop-up menu.
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You see these settings:
Note: The available print settings and appearance of the print window may be different than those
covered here, depending on the Mac OS version and the application you are using.
9. Select the type of paper you loaded as the Media Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
10. Select the Print Quality setting you want to use.
11. Select the Borderless checkbox if you want to print a borderless photo. If the option is grayed out,
change the Media Type setting to a paper type that supports borderless printing.
12. Select any of the available print options.
Print Quality Options - Mac
Print Options - Mac
Parent topic: Printing on a Mac
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Selecting Page Setup Settings - Mac
Printing Your Document or Photo - Mac
130
Print Quality Options - Mac
You can select any of the available Print Quality options to fine-tune the quality of your print. Some
settings may be unavailable, depending on the paper type setting you have chosen.
Draft
For draft printing on plain paper.
Normal
For everyday text and image printing.
Fine
For text and graphics with good quality and print speed.
Parent topic: Selecting Basic Print Settings - Mac
Print Options - Mac
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Expansion
If you selected a borderless paper size setting, this option adjusts the image expansion settings to
control printing at the edges of borderless prints.
Grayscale
Prints text and graphics in black or shades of gray.
Mirror Image
Lets you flip the printed image horizontally.
Note: If you select the Min option for the Expansion setting, you may see white borders on your printed
photo.
Parent topic: Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
Depending on your application, you may be able to select the paper size and orientation settings from
the print window.
131
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
1. Select the size of the paper you loaded as the Paper Size setting.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
2. Select the orientation of your document or photo as shown in the print window.
Note: If you are printing an envelope, select the icon.
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the
pop-up menu and selecting a scaling option.
Parent topic: Printing on a Mac
Selecting Print Layout Options - Mac
You can select a variety of layout options for your document or photo by selecting Layout from the pop-
up menu on the print window.
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• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To print on both sides of each page, select a setting from the Two-Sided pop-up menu.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Parent topic: Printing on a Mac
Selecting Double-sided Printing Settings - Mac
You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up
menu on the print window.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network. This screen may be different, depending on the Mac
OS version you are using.
1. Select one of the Two-sided Printing options.
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2. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.
3. If necessary, customize the Adjustments settings as instructed on the screen.
4. Print a test copy of your double-sided document to test the selected settings.
5. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options and Adjustments - Mac
Parent topic: Printing on a Mac
Double-sided Printing Options and Adjustments - Mac
You can select any of the available options in the Two-sided Printing Settings or Output Settings
pop-up menu to set up your double-sided print job.
Long-Edge binding
Orients double-sided printed pages to be bound on the long edge of the paper.
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Short-Edge binding
Orients double-sided printed pages to be bound on the short edge of the paper.
Print Density
Sets the level of ink coverage for double-sided printing.
Increased Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing.
Parent topic: Selecting Double-sided Printing Settings - Mac
Managing Color - Mac
You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout or
turn off color management in your printer software.
1. Select Color Matching from the pop-up menu in the print window.
2. Select one of the available options.
3. Select Color Options from the pop-up menu in the print window.
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Note: The available settings on the Color Options menu depend on the option you selected on the
Color Matching menu.
4. Select one of the available options.
Color Matching and Color Options - Mac
Parent topic: Printing on a Mac
Color Matching and Color Options - Mac
You can select these settings on the Color Matching and Color Options menus.
Color Matching Settings
EPSON Color Controls
Lets you manage color using controls in your printer software or turn off color management.
ColorSync
Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.
Color Options Settings
Manual Settings
Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select
settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red-
eye in photos. Depending on the selected color mode, you can also adjust the midtone density using
the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
Off (No Color Adjustment)
Turns off color management in your printer software so you can manage color using only your
application software.
Note: An ICC profile is required if color management is turned off.
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Parent topic: Managing Color - Mac
Selecting Printing Preferences - Mac
You can select printing preferences that apply to all the print jobs you send to your product.
1. In the Apple menu or the Dock, select System Preferences.
2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
3. Select Driver or Options.
You see a screen like this:
4. Select any of the available printing preferences.
5. Click OK.
Printing Preferences - Mac
Parent topic: Printing on a Mac
Printing Preferences - Mac
You can select these settings on the Options or Driver tab.
Thick Paper and Envelopes
Prevents ink from smearing when you print on envelopes or other thick paper.
Quiet Mode
Lessens noise during printing but may decrease print speed.
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Permit temporary black printing
Allows you to print using black ink when color ink is expended.
Bidirectional printing
Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print
quality.
Output documents for filing
Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier
filing.
Remove white borders
Removes white margins that may appear when you print borderless photos.
Warning Notifications
Lets you choose whether or not to receive warning notifications from the printer software for various
operating conditions.
Establish bidirectional communication
Allows the product to communicate with the computer. Do not change the default setting unless you
experience issues when using a shared printing pool.
Reduce Print Data Size
Increases print data compression to improve print speed. Not recommended when printing fine
patterns.
Parent topic: Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Once you have selected your print settings, you are ready to print.
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You see the print status window:
2. Select the following options as necessary for your Mac OS version:
• To cancel printing, click the print job and click or Delete.
• To pause a print job, click the print job and click or Hold. To resume a print job, click the
paused print job and click or Resume.
• To pause printing for all queued print jobs, click Pause or Pause Printer.
• To display other printer information, click Settings or Supply Levels.
Parent topic: Printing Your Document or Photo - Mac
Printing from a Smart Device
You can print a document from a smart device running iOS or Android using the Epson Smart Panel app.
Note: Your device must be connected to the same wireless network as your Epson product.
1. Download the Epson Smart Panel app from your device's app store or from Epson's website.
2. Open the Epson Smart Panel app and select a print menu on the home screen.
3. Follow the on-screen instructions to select and print your document.
Parent topic: Printing from a Computer
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Scanning
You can scan your originals and save them as digital files.
Starting a Scan
Scanning a Document in Epson ScanSmart
Selecting Epson ScanSmart Settings
Scanning in Epson Scan 2
Starting a Scan
After placing your originals on your product for scanning, start scanning using one of these methods.
Starting a Scan Using the Product Control Panel
Setting Up and Scanning to a Network Folder or FTP Server
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Starting a Scan from a Smart Device
Parent topic: Scanning
Starting a Scan Using the Product Control Panel
You can scan an image to a variety of destinations using your product's control panel.
1. Make sure you installed the product software and connected the product to your computer or
network.
Note: Restart your computer after installing the product software to enable scanning from the control
panel.
2. Place your original on the product for scanning.
Note: To scan a multi-page document, place your originals in the ADF.
3. Press the home button, if necessary.
4. Select Scan.
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You see a screen like this:
5. Select one of the following Scan to options:
• Network Folder/FTP saves your scan file to a pre-defined folder on a network computer or FTP
server. To use this feature, you must first create a shared network folder or obtain the FTP site
address, and optionally register the location to your product's contact list.
• Email lets you send scanned files through a pre-configured email server.
• Computer lets you scan to a connected computer using your saved scan settings.
• Memory Device saves your scan file on a USB device and lets you select the file format, quality,
and other settings.
• Cloud sends your scanned files to a destination that you have registered with Epson Connect.
• WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows
Vista (English only). To use this feature, you must first set up a WSD (Web Services for Devices)
port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows
10 and Windows 8.x).
6. Follow the instructions in the links below to set up for scanning or complete your scan.
Scanning to Email
Scanning to a Connected Computer
Setting Up a WSD Port (Windows 7/Windows Vista)
Scanning to the Cloud
Scanning to a Memory Device
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Control Panel Scanning Options
Parent topic: Starting a Scan
Related tasks
Using Epson Scan to Cloud
Entering Characters on the LCD Screen
Using Presets
Related topics
Setting Up and Scanning to a Network Folder or FTP Server
Placing Originals on the Product
Scanning to Email
You can scan an original and email the scanned file using your product's control panel. You need to
have a preconfigured email server before you can scan to email. You can either enter the email address
directly on the product's control panel or select an address from the Contacts list. Make sure the date
and time are set correctly so the time stamps on your emails are accurate.
1. Place your original on the product for scanning.
Note: To scan a multi-page document, place all of the pages in the ADF.
2. Press the home button, if necessary.
3. Select Scan.
You see a screen like this:
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4. Select Email.
Note: If you have not configured an email server, you are prompted to setup the server. Select
Proceed to open the server settings screen or select Done to continue.
You see a screen like this:
5. Do one of the following:
• Select Contacts and choose an email address from the Contacts list.
• Select Keyboard to use the displayed keyboard to enter the address for the recipient and press
OK.
• Select History to choose an email address from your recent scan history.
6. Select Scan Settings.
7. Select File Format to choose the file format for your scan.
8. Scroll down and change the Subject and File Name settings, if necessary.
9. Select any additional scan settings as necessary.
10. Press the preset button to save your scan settings.
11. Press the Send icon.
Your product scans your original and emails the scanned file.
Parent topic: Starting a Scan Using the Product Control Panel
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Related references
Control Panel Scanning Options
Related tasks
Configuring Email Server Settings
Entering Characters on the LCD Screen
Related topics
Placing Originals on the Product
Scanning to a Connected Computer
You can scan an original and save it to a connected computer using your product's control panel. The
computer must be connected using a USB cable or connected to the same network as your product. You
can save the scanned file as a JPEG or PDF file.
Note: Be sure you have installed Epson Scan 2, ScanSmart, and Event Manager on your computer
before scanning to your computer.
1. Place your original on the product for scanning.
Note: To scan a multi-page document, place all of the pages in the ADF.
2. Press the home button, if necessary.
3. Select Scan.
You see a screen like this:
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4. Select Computer.
You see a screen like this:
5. Select OK to close the information screen, if necessary.
6. Select Select a computer and choose one of the following options:
• If your computer is connected to your product over a network, select a connected computer from
the displayed list. (If the computer is not listed, select Search Again.)
• If you computer is connected to your product using a USB cable, select USB Connection.
7. Select Save as PDF and choose one of the following options:
• Preview on Computer to preview the scan and select file save settings in ScanSmart.
• Save as JPEG to save the scanned image as a JPEG file.
• Save as PDF to save the scanned document or image as a PDF file.
8. Select Save to start scanning.
Parent topic: Starting a Scan Using the Product Control Panel
Related references
Control Panel Scanning Options
Related tasks
Entering Characters on the LCD Screen
Selecting the Date and Time
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Related topics
Placing Originals on the Product
Setting Up a WSD Port (Windows 7/Windows Vista)
You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first
set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on
Windows 10 and Windows 8.x).
Before you set up a WSD port, make sure you installed your product software, and connected your
product and computer to the same network.
1. Turn on your product.
2. Print a network status sheet so you can identify the network name and model name for your product
on the network.
3. Click or Start and select Computer.
4. On the left side of the window, select Network.
5. Locate your product on the Network screen, right-click it, and select Install.
6. When you see the User Account Control screen, click Continue.
Note: If you see an Uninstall screen, click Uninstall and repeat these steps as necessary.
7. When you see the message Your device is ready to use in the Windows taskbar, click the
message.
8. On the Driver Software Installation screen, make sure your product is listed as Ready to use. Then
click Close.
9. Do one of the following:
• Windows 7: Click and select Devices and Printers.
• Windows Vista: Click Start and select Control Panel > Hardware and Sound > Printers.
10. Make sure that an icon appears for your product's name on the network.
When you use WSD, select your product name to scan over the network.
Parent topic: Starting a Scan Using the Product Control Panel
Related references
Control Panel Scanning Options
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Related topics
Placing Originals on the Product
Scanning to the Cloud
You can use the control panel to send your scanned files to a destination that you have registered with
Epson Connect.
Note: Make sure to set up your product using Epson Connect before using this feature.
1. Place your original on the product for scanning.
2. Press the home icon, if necessary.
3. Select Scan.
You see a screen like this:
4. Press the right arrow icon and select Cloud.
5. Select Select Destination to select a destination.
Note: You must register your product with Epson Connect to select a destination.
6. Change any of the displayed settings on the Scan tab as necessary.
7. Select the Advanced Settings tab to view and change additional scan settings, if necessary.
8. On the Scan tab, press the Upload icon to start scanning.
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Your product scans your original and saves the scanned file to the selected destination.
Parent topic: Starting a Scan Using the Product Control Panel
Related references
Control Panel Scanning Options
Related topics
Placing Originals on the Product
Scanning to a Memory Device
You can scan an original and save the scanned image to a memory card or external USB device.
1. Insert a memory card into your product's memory card slot or connect an external USB device to the
port on the front of the product.
2. Place your original on the product for scanning.
3. Press the home button, if necessary.
4. Select Scan.
You see a screen like this:
5. Select Memory Device.
6. If prompted, select a device.
7. Change any of the displayed settings on the Scan tab as necessary.
8. Select the Advanced Settings tab to view and change additional scan settings, if necessary.
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9. On the Scan tab, press the Save icon to start scanning.
Your product scans your original and saves the scanned file to the memory card or USB device.
Parent topic: Starting a Scan Using the Product Control Panel
Related references
Control Panel Scanning Options
Related topics
Placing Originals on the Product
Control Panel Scanning Options
Select the options you want to use for scanning.
Note: Not all options or settings may be available, depending on the Scan to option selected.
Scan to setting Available options Description
Edit Location Communication
Mode
Lets you select Network Folder (SMB) or FTP
Location Lets you enter a folder path in which to save
scanned images
User Name Lets you enter a user name for the selected
folder path
Password Lets you enter a password for the selected folder
path
Connection Mode Lets you select the connection mode
Port Number Lets you enter a port number
Contacts — Select an email address or folder path to send or
save scanned images
Color Mode Color Select whether to scan images in color or black
and white
B&W
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Scan to setting Available options Description
File Format JPEG Select for photos. You can also select the
Compression Ratio.
PDF (Single Page)
PDF (Multi-Page)
PDF/A (Single Page)
PDF/A (Multi-Page)
Select for documents. You can also select the
Compression Ratio and PDF Settings.
TIFF (Single Page) Select for scanned files that you can print from a
device. Multi Page TIFF documents are scanned
in black and white.
TIFF (Multi Page)
Resolution 200dpi Select for documents
300dpi Select for photos
600dpi Select for highest quality printing
Scan Area Letter Select the page size for documents, then select
the orientation of the original
A4
Legal
Half Letter
Envelope #10
5 × 7
4 × 6
8 × 10
Auto Cropping Select for photos with dark edges
Max Area Select for most photos
Original Type Text Specifies the type of original you are scanning
Text & Image
Photo
Density –4 to +4 Adjusts the lightness or darkness of scanned
images.
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Scan to setting Available options Description
Remove Shadow On Erases the shadows that appear in the center of
a document when copying a book or the
shadows that appear around a document when
copying thick paper
Off
Remove Punch Holes On Erases the binding holes on a document
Off
Subject — Lets you enter a subject for your email
Attached File Max Size Various sizes Lets you select the maximum file size that can
be attached to an email
File Name — Lets you enter a prefix, the date, and the time to
the file name for your scanned file
Note: When you turn on password settings, you can use the LCD screen keyboard to set the password.
Parent topic: Starting a Scan Using the Product Control Panel
Setting Up and Scanning to a Network Folder or FTP Server
Before you can scan to a network folder on your computer or on an FTP server, you need to create a
shared folder and optionally register its location to your product's contact list. Select the links below as
necessary to create and register the folder, and to scan to it over the network.
Creating a Shared Network Folder
Registering Contacts for Email, Network, or FTP Scanning - Control Panel
Registering Contacts for Network Folder or FTP Scanning - Web Config
Scanning to a Network Folder or FTP Server
Parent topic: Starting a Scan
Creating a Shared Network Folder
You can create a shared network folder on your computer or an FTP site and register its location to your
product's Contacts list.
Note: If you are creating a shared network folder on a Mac, see your Mac documentation for instructions
on creating the folder. The instructions here are for Windows.
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First make sure you connected your product and computer to the same network.
Note: If you are running a Home version of the Windows operating system, you cannot create a shared
folder on your Windows desktop or in the Documents or Pictures folder unless you have created a Home
Group Configuration for sharing. You can, however, create a shared folder in the root of the C: drive on
your system.
If you want to scan to a folder on an FTP server, contact the FTP server administrator for the server
address and authentication access to a shared folder on the server.
1. If you are scanning to a network folder on your computer, do one of the following to check the format
of your computer name:
• Windows 10 or Windows 8.x: Hold down the Windows key on your keyboard and press the X
key. Select System from the list that appears. Check the Computer Name or Device Name listed
for your computer on the System window.
• Windows 7: Click , right-click Computer, and select Properties. Check the Computer Name
listed for your computer on the System window.
Note: The settings in these steps may vary, depending on your version of Windows. See Windows
Help for details on your operating system.
2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one
of the following to change the computer's name:
• Windows 10 or 8.x: Select Rename this PC and follow the on-screen prompts.
• Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows
Help for instructions, if necessary.)
Note: You need to be logged into Windows as an administrator to change the computer's name.
After changing the name, restart your computer.
3. Start File Explorer or Windows Explorer.
4. Create a folder on the Windows desktop with a folder name of 12 characters or less; otherwise, your
product may not be able to access the folder.
Note: You need to be logged into Windows as an administrator to access the desktop folder and the
document folder under each User folder.
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5. Right-click the folder you created and select Properties.
6. On the General tab, deselect the Read-only checkbox to allow users to access the folder over the
network.
7. Select the Sharing tab and click the Advanced Sharing button.
Note: You need to be logged into Windows as an administrator to select the Advanced Sharing
button.
8. On the Advanced Sharing screen, select the Share this folder checkbox.
9. Click the Permissions button and select the following on the Share Permissions tab:
• Select Everyone under Group or user names.
• Select the checkbox in the Allow column for the Change setting.
10. Click OK to save the settings, then click OK again to close the Advanced Sharing window.
11. Select the Security tab and check that the Group or user names list at the top includes the current
computer user and the administrators who can now access the folder.
12. Select the Sharing tab again and write down the Network Path listed under Network File and Folder
Sharing at the top. This is the path you will register to your product contacts list so you can select it
for network scanning.
13. Click OK or Close.
Now you can register the folder path to your product contacts list.
Parent topic: Setting Up and Scanning to a Network Folder or FTP Server
Related tasks
Registering Contacts for Email, Network, or FTP Scanning - Control Panel
Registering Contacts for Network Folder or FTP Scanning - Web Config
Scanning to a Network Folder or FTP Server
Registering Contacts for Email, Network, or FTP Scanning - Control Panel
You can register a list of contacts for scanning to email or to a network folder or FTP server.
1. Press the home button, if necessary.
2. Select Scan and do one of the following:
• To create a contact for scanning to email, select Email.
• To create a location for scanning to a network folder or FTP, select Network Folder/FTP.
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3. Select Contacts > Add Entry.
4. Select Add Contact, if necessary.
5. Select the number you want to use for the contact you are adding.
6. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters),
and press OK.
7. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for
an entry (up to 30 characters), and press OK. (This field is optional.)
8. Do the following as necessary for your contact:
• For an email contact, select the Email Address field, use the displayed keyboard to enter the
address, and press OK.
• For a network folder or FTP location, select the Communication Mode field and select Network
Folder (SMB) or FTP. Then select the Location field, use the displayed keyboard to enter the
network path to the shared folder, and select OK.
Enter the folder path name for the Location setting in one of the following formats depending on
the Communication Mode setting you selected:
• SMB: \\host_name\folder
• FTP: ftp://host_name/folder_name
• For a network folder or FTP location with a password, select the User Name field and use the
displayed keyboard to enter the user name. Then select the Password field and enter the
password.
• For an FTP location, enter the FTP server port number in the Port Number field. If there is a
firewall between the product and FTP server, select the Connection Mode field and select
Passive Mode.
9. Select OK.
Note: If you need to edit or delete scanning contacts, the procedures are the same as for fax contacts.
Parent topic: Setting Up and Scanning to a Network Folder or FTP Server
Related tasks
Scanning to a Network Folder or FTP Server
Entering Characters on the LCD Screen
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Registering Contacts for Network Folder or FTP Scanning - Web Config
You can register a list of contacts for scanning to a network folder or FTP server using Web Config and
your computer's internet browser.
Before you begin, print a network status sheet and locate the IP address for your product on the sheet.
Note: These instructions use Internet Explorer as an example browser.
1. Start Internet Explorer on a computer that is using the same network as your product.
2. Type your product's IP address into the address bar and press Enter.
3. Click Continue to this website (not recommended).
4. Click Contacts.
5. Select the number you want to use for the contact you are adding and click Edit.
6. Select Network Folder (SMB) or FTP as the Type setting.
7. Enter the following information for the contact:
• Name: The name to display in your product's contact list.
• Index Word: Enter a word to identify this entry when searching for it (up to 30 characters). This
field is optional.
• Save to: The network path to the shared folder.
Enter the folder path name in one of the following formats depending on the Type setting you
selected:
• SMB: host_name\folder
• FTP: host_name/folder_name
• User Name and Password: Enter only if you have set up a password on your computer.
• Connection Mode: For FTP locations, select Passive Mode if there is a firewall between the
product and FTP server.
• Port Number: For FTP locations, enter the port number.
8. Click Apply.
After a moment, you see a message telling you that contact registration is complete.
9. Close your web browser.
Parent topic: Setting Up and Scanning to a Network Folder or FTP Server
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Related tasks
Scanning to a Network Folder or FTP Server
Printing a Network Status Sheet
Scanning to a Network Folder or FTP Server
You can scan an image and save it to a network folder on your computer or on an FTP server using your
product's control panel. You can either enter the folder path directly on the product's control panel or
select a folder from the Contacts list.
Note: Make sure the date and time are set correctly before using this feature.
1. Place your original on the product for scanning.
Note: To scan a multi-page document, place your originals in the ADF.
2. Press the home button, if necessary.
3. Select Scan.
You see a screen like this:
4. Select Network Folder/FTP.
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You see a screen like this:
5. Do one of the following:
• Select Contacts and choose a saved location from the Contacts list.
• Select Keyboard, then select the Communication Mode field and select Network Folder (SMB)
or FTP. Then select the Location field and enter the folder location, and press OK.
Enter the folder path name for the Location setting in one of the following formats depending on
the Communication Mode setting you selected:
• SMB: \\host_name\folder
• FTP: ftp://host_name/folder_name
• For a network folder or FTP location with a password, select the User Name field and use the
displayed keyboard to enter the user name. Then select the Password field and enter the
password.
• For an FTP location, enter the FTP server port number in the Port Number field. If there is a
firewall between the product and FTP server, select the Connection Mode field and select
Passive Mode.
6. Select Scan Settings.
7. Select File Format to choose the file format for your scan.
8. If necessary, scroll down and change the File Name setting listed under the File Settings heading.
9. Select any additional scan settings as necessary.
10. Press the preset button to save your scan settings.
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11. Select Save.
Your product scans your original and saves it in the selected location.
Parent topic: Setting Up and Scanning to a Network Folder or FTP Server
Related references
Control Panel Scanning Options
Control Panel Scanning Options
Related tasks
Selecting the Date and Time
Entering Characters on the LCD Screen
Registering Contacts for Email, Network, or FTP Scanning - Control Panel
Registering Contacts for Network Folder or FTP Scanning - Web Config
Related topics
Placing Originals on the Product
Starting a Scan Using the Epson Scan 2 Icon
You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a
file.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
• Windows 10: Click and select EPSON > Epson Scan 2.
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON
> Epson Scan 2 > Epson Scan 2.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
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You see an Epson Scan 2 window like this:
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Parent topic: Starting a Scan
Starting a Scan from a Scanning Program
You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,
and open the scanned image in the program.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
1. Open your scanning program and select its scanning option. (See your scanning program help for
instructions.)
2. Select your product.
Note: In certain programs, you may need to select your product as the "source" first. If you see a
Select Source option, choose it and select your product. With Windows, do not select a WIA option
for your product; not all scan functions will be available.
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You see an Epson Scan 2 window like this:
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Parent topic: Starting a Scan
Starting a Scan from a Smart Device
You can start a scan from a smart device running iOS or Android using the Epson Smart Panel app.
Note: Your device must be connected to the same wireless network as your Epson product.
1. Download the Epson Smart Panel app from your device's app store or from Epson's website.
2. Place your original on the product for scanning.
3. Open the Epson Smart Panel app and select a scan menu on the home screen.
4. Follow the on-screen instructions to scan and save your original.
Parent topic: Starting a Scan
Scanning a Document in Epson ScanSmart
You can scan and review documents and photos in Epson ScanSmart.
Note: The images in this guide show Windows screens. Mac screens may be slightly different.
Depending on your product model and software version, not all options may be available.
1. Load your original into the product.
2. Open Epson ScanSmart on your computer. Do one of the following:
• Windows 10: Click > Epson Software > Epson ScanSmart.
• Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
Epson Software > Epson ScanSmart.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson
ScanSmart.
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You see a screen like this:
3. Select an option for the Scan area setting, if necessary.
Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow
on the scanner bed. It does not scale the image to the selected size.
4. Select SCAN.
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The original is scanned. When scanning is complete, you see a screen like this:
5. You can review, edit, or reorder the scanned images as follows:
• Select + Scan to scan more originals.
• Select Delete to delete selected scanned images.
• Select Rotate Right to rotate each scanned image.
• Select Crop to crop the selected image.
• Control-click two images, select Stitch Images, and follow the on-screen instructions to combine
them into a single image.
6. If Photo Mode is automatically detected, the following enhancement options are available:
• Auto Color Enhancement: automatically adjusts the brightness, contrast, and saturation of your
photos
• Restore Faded Colors: restores the colors in faded photos automatically
• Remove Red Eye: automatically removes the red-eye effect from your photos
• Auto Cropping: automatically crops the scanned image edges
7. When you finish reviewing and editing the scanned images, click Next.
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You see a screen like this:
8. Select an option to save, send, or print the scanned images. See the links below.
Saving a Scan
Attaching a Scan to Email
Sending a Scan to a Cloud Service
Printing a Scan
Parent topic: Scanning
Saving a Scan
You can save a scanned image to your computer in a variety of formats.
1. Make sure your originals are scanned and reviewed. See the link below.
2. In the Select Action window, click Save.
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You see a screen like this:
3. Change the settings as follows:
• The document type and scan date for the file name are automatically detected. You can change
them as necessary.
• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File
type setting, you can select the OCR (Optical Character Recognition) language.
• Select the folder on your computer in which to save the file.
4. Click Save.
Parent topic: Scanning a Document in Epson ScanSmart
Attaching a Scan to Email
You can attach a scanned image to an email as a file attachment.
Note: Your email app and account settings should be configured before scanning. You must install a
MAPI-type email program such as Outlook Express, Windows Live Mail, Entourage, or Mac Mail. Web-
based email services such as Gmail are not supported. If you do not have a supported email program,
you see an error message.
1. Make sure your originals are scanned and reviewed. See the link below.
2. In the Select Action window, click Attach to Email.
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You see a screen like this:
3. Change the settings as follows:
• The document type and scan date for the file name are automatically detected. You can change
them as necessary.
• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File
type setting, you can select the OCR (Optical Character Recognition) language.
• If you also want to save a copy of the scanned image to your computer, make sure the checkbox
is selected and select the folder on your computer in which to save the file.
4. Click Attach to E-mail.
Your email program opens with the file attached to a new email.
Parent topic: Scanning a Document in Epson ScanSmart
Sending a Scan to a Cloud Service
You can upload scanned images to a cloud service.
1. Make sure your originals are scanned and reviewed. See the link below.
2. In the Select Action window, click one of the cloud service send options.
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You see a screen like this:
3. Log in to your account.
Note: You may need to allow Epson ScanSmart access to your account. The first time you log in,
you may be prompted to enter an authentication code.
4. Change the settings as follows:
• Select the folder in your account where you want to send the document.
• The document type and scan date for the file name are automatically detected. You can change
them as necessary.
• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File
type setting, you can select the OCR (Optical Character Recognition) language.
• If you also want to save a copy of the scanned image to your computer, click the checkbox.
5. Click Send.
Parent topic: Scanning a Document in Epson ScanSmart
Printing a Scan
You can print your scanned image and save the scanned file to your computer.
Note: Printing scanned images is available only with Epson printers.
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1. Make sure your originals are scanned and reviewed. See the link below.
2. In the Select Action window, click Print.
You see a screen like this:
3. Change the settings as follows:
• Select the Epson printer and change the print settings, if necessary.
• Select the number of copies you want to print.
• If you also want to save a copy of the scanned image to your computer, click the checkbox.
• The document type and scan date for the file name are automatically detected. You can change
them as necessary.
• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File
type setting, you can select the OCR (Optical Character Recognition) language.
• Select the folder on your computer in which to save the file.
4. Click Print.
Parent topic: Scanning a Document in Epson ScanSmart
Selecting Epson ScanSmart Settings
After starting Epson ScanSmart, you can change various scanning settings.
Changing the Epson Product
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Changing the Scan Settings
Changing the File Name Settings
Changing the Save Settings
Customizing Action Icons
Parent topic: Scanning
Changing the Epson Product
If you are using more than one Epson product with Epson ScanSmart, you can change the product that
you are using with your computer.
Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi
connection.
1. On the main screen, click Change.
You see a screen like this:
2. Select the Epson product you want to use with your computer and click OK.
Parent topic: Selecting Epson ScanSmart Settings
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Changing the Scan Settings
You can change detailed scan settings such as the resolution, document size, and more.
Note: If you select Auto Mode, you cannot change the scan settings.
1. Click the Settings button.
You see a screen like this:
2. Do one of the following:
• To change Document Mode settings, select Document Mode > Custom Settings.
• To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you
will be prompted to select scan settings.
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You see a screen like this:
3. Change the settings as necessary:
• Enter a prefix for the file name.
• Select the date format.
• Select a numbering format as the counter format.
4. Click Close.
Parent topic: Selecting Epson ScanSmart Settings
Changing the Save Settings
You can change the file type options for saving your scans.
1. Click the Settings button.
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You see a screen like this:
2. Click the Save Settings tab.
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You see a screen like this:
3. Click Options for a file format and change the settings as necessary.
4. Click Open folder after saving to open the file folder after a file is saved.
5. Click Close.
Save Settings
Parent topic: Selecting Epson ScanSmart Settings
Save Settings
You can change the settings for how scanned images are saved.
PDF Options
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Setting Options Description
General Generate PDF/A File Creates a PDF that conforms to
PDF/A-1 standards
Create file with all pages Saves all pages as one file
Compression Level Selects the compression level for color
or grayscale images
JPEG Options
Setting Options Description
Image Quality Options — Sets a compression level by moving a
slider or entering a value. File size
increases when high resolution is
selected.
Encoding (Windows only) Standard Images load from top to bottom in a
web browser. It takes longer to load the
entire image.
Progressive Images first load completely at low
resolution and then adjust to high
resolution in a web browser
Embed ICC Profile (Windows
only)
— Allows you to add ICC profiles to the
image
TIFF Options
Setting Options Description
Byte Order Windows
Macintosh
Specifies the operating system where
the scanned image will be used
Compression (Windows only) — Specifies the compression format and
level for Color/Grayscale and B&W
images. File size increases with higher
quality.
Embed ICC Profile (Windows
only)
— Allows you to add ICC profiles to the
image
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Parent topic: Changing the Save Settings
Customizing Action Icons
You can customize which scan action icons appear on the Select Action screen.
Note: You can also customize them by clicking the Customize icon on the Select Action screen.
1. Click the Settings button.
You see a screen like this:
2. Click the Customize Actions tab.
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You see a screen like this:
3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow
icons to move the icons up or down in the display order you want.
4. Click Close.
Parent topic: Selecting Epson ScanSmart Settings
Scanning in Epson Scan 2
Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document
and save the scanned image in various file formats in your operating system's Documents or My
Documents folder, or open it in your scanning program. You can preview the scanned image and select
or change settings as necessary.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
1. Start Epson Scan 2.
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You see this window:
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2. Select the Mode setting that matches the type of original you are scanning.
3. Select the Document Source setting that matches where you placed your original, or select Auto
Detect to have Epson Scan 2 automatically detect the source.
4. Select the Document Size setting that matches the size of your original. You can select Customize
to enter a custom size, if necessary.
5. Select the image type of your original and how you want it scanned as the Image Type setting.
6. Select the Resolution setting you want to use for your scan.
7. Select the Rotate setting to rotate the scanned image.
8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both.
9. Click the Preview button.
Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window.
10. Reinsert your original into the ADF, if necessary.
11. Do one of the following:
• If you're scanning in Document Mode, select any of the additional settings that you want to use on
the Main Settings tab.
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• If you're scanning in Photo Mode, select the Color Management and Thumbnail Options
settings as necessary.
12. Click the Advanced Settings tab and select any settings that you want to use.
13. Select the format in which you want to save your scanned file as the Image Format setting. If
necessary, select Options and select any desired format options.
14. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to
modify the file name settings.
15. Select the location in which you want to save your scanned file as the Folder setting. If necessary,
select Select to create a new folder.
16. Click Scan.
The product scans your original and saves the scanned file in the location you specified.
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
Image Format Options
Scan Resolution Guidelines
Parent topic: Scanning
Additional Scanning Settings - Main Settings Tab
You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all
adjustment settings may be available, depending on other settings you have chosen.
Stitch Images
When scanning double-sided originals, lets you lay out images from both sides of the original onto
one scanned page.
Rotate
Rotates the original image clockwise to the desired angle before scanning it. Select Auto to allow
your product to automatically rotate the image based on the orientation of the text (may take longer to
scan).
Correct Document Skew
Corrects skewed originals, image contents, or both.
Add or edit pages after scanning
Lets you add, remove, or edit the pages in a scan, including rotating pages and changing the page
order.
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Note: To save multiple pages in a single file, you must select a file format that supports multiple
pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is
saved as a separate file.
Parent topic: Scanning in Epson Scan 2
Additional Scanning Settings - Advanced Settings Tab
You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all
adjustment settings may be available, depending on other settings you have chosen.
Remove Background
Removes the background of the originals.
Saturation
Adjusts the density of colors in the overall image.
Color Restoration
Corrects color in faded images (when scanning in Photo Mode).
Backlight Correction
Lightens darkly backlit images (when scanning in Photo Mode).
Correct Document Skew
Corrects skewed originals, image contents, or both.
Parent topic: Scanning in Epson Scan 2
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is
recognized using Optical Character Recognition (OCR) and then embedded in the scanned original.
Note: The required Epson Scan 2 OCR Component Pro is installed automatically when you install your
product software as instructed on the Start Here sheet. If you install your scanner software programs
individually, be sure to also install this component using the Epson Software Updater if you want to
perform OCR.
1. Load your original in the product for scanning.
2. Start Epson Scan 2.
3. Select your scan settings.
4. Click Preview and adjust the area you want to scan, if necessary.
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5. If you are using the ADF, reload the ejected original.
6. Select Searchable PDF as the Image Format setting.
7. Select Options from the Image Format list.
You see this window:
8. Select any of the options on the General tab.
9. Select the Text tab.
10. Make sure the language used in the document text is selected as the Text Language setting.
11. Select the Security tab if you want to add a password to the PDF or protect printing or editing
properties.
12. Click OK.
13. Confirm the File Name setting and select a Folder setting for your document.
14. Click Scan.
The scanned image is saved as a searchable PDF.
Parent topic: Scanning in Epson Scan 2
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Image Format Options
You can select different image formats and related options. For details on available options, click the ?
icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
BITMAP (*.bmp)
A standard image file format for most Windows programs.
JPEG (*.jpg)
An image format that lets you highly compress image data. However, the higher the compression, the
lower the image quality. (The TIFF format is recommended when you need to modify or retouch your
scanned image.)
PNG (*.png)
An image format that does not lose quality during editing.
TIFF (*.tif)
A file format created for exchanging data between many programs, such as graphic and DTP
software.
Multi-TIFF (*.tif)
A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images
using a compatible program.
PDF (*.pdf)
A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or
other programs. You can save multi-page documents in one PDF file.
Searchable PDF (*.pdf)
A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or
other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned
document can be searched.
Parent topic: Scanning in Epson Scan 2
Scan Resolution Guidelines
The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your
scans. Increasing the resolution raises the amount of detail captured but comes with the following
disadvantages:
• Larger file sizes
• It takes longer to scan your originals, send/receive your scans by email or fax, and to print your scans
• The image may become too large to fit on your display or print on paper
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If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the
resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the
resolution setting you need:
• You will scan the image at its original size but enlarge it later in an image-editing program.
Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same
amount you will increase the image size to retain a high image quality. For example, if the resolution is
300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600
dpi.
• You will scan the image at 100% or a smaller size.
Select the Epson Scan 2 Resolution setting based on how you will use the scanned image:
• Email/view on a computer screen/post on the web: 96 to 200 dpi
• Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi
Parent topic: Scanning in Epson Scan 2
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Faxing
See these sections to fax using your product.
Note: This product allows you to store names, telephone numbers, and fax data in its memory even
when the power is turned off. Make sure you restore all of the default settings if you give away or dispose
of the product. This will erase all of your network settings and fax data.
Note: Your product may look different from the illustrations in this guide, but the instructions are the
same.
Connecting a Telephone or Answering Machine
Setting Up Fax Features
Setting Up Contacts and Contact Groups
Sending Faxes
Receiving Faxes
Checking Fax Status
Printing Fax Reports
Connecting a Telephone or Answering Machine
You must connect your product to a telephone wall jack to send or receive faxes. If you want to use the
same telephone line to receive calls, you can connect a telephone or answering machine to your product
using an additional phone cable.
Note: If you do not connect a telephone to your product, make sure Receive Mode is set to Auto.
Otherwise, you cannot receive faxes.
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1. Connect a phone cable to your telephone wall jack and to the LINE port on your product.
Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN
terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your
product. Contact your DSL or ISDN provider for the necessary equipment.
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2. If you are connecting a telephone or answering machine to your product using a second phone
cable, remove the cap from the EXT port on your product.
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your
product.
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Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of
rings before your product answers a call to a number that is higher than your answering machine's
setting for the number of rings.
Any phone or answering machine must be connected to the EXT port for your product to detect an
incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP,
cable phone systems, or fiberoptic digital services such as FIOS.
Parent topic: Faxing
Related tasks
Receiving Faxes Automatically
Setting Up Fax Features
Before faxing with your product, set up your fax header and select the fax features you want to use.
Note: If you leave your product unplugged for a long period of time, you may need to reset the date and
time settings for faxes.
Setting Up Basic Fax Features
Selecting Advanced Fax Settings
Setting Up the Fax Utility - Windows
Setting Up Fax Features Using the Fax Utility - Mac
Parent topic: Faxing
Setting Up Basic Fax Features
See these sections to select the basic settings you need to use the product's fax features.
Using the Fax Setup Wizard
Selecting the Line Type
Setting the Number of Rings to Answer
Parent topic: Setting Up Fax Features
Using the Fax Setup Wizard
You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically
displayed when the product is turned on for the first time. You can also change these settings individually
from the Fax Settings menu.
1. Press the home button, if necessary.
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2. Select Settings > General Settings > Fax Settings > Fax Setting Wizard.
You see a screen like this:
3. Make sure a phone line is connected and select Proceed.
4. Use the displayed keyboard to enter the sender name for your fax source, such as your name or a
business name. You can enter up to 40 characters. Select OK when finished.
5. Use the numeric keypad to enter your fax number, up to 20 characters. Select OK when finished.
Note: The name and phone number in the fax header identifies the source of the faxes you send.
6. On the Distinctive Ring Setting screen, do one of the following:
• If you have subscribed to a distinctive ring service from your telephone company, select Settings.
Select the ring pattern to be used for incoming faxes or select All. If you selected All, go to the
next step. If you selected another ring pattern, go to step 9.
• If you do not have a distinctive ring service, select Skip and go to step 9.
Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each
number is assigned a different ring pattern. You can use one number for voice calls and another for
fax calls. Select the ring pattern assigned to fax calls in the Distinctive Ring Setting. If you select a
ring pattern other than All, Receive Mode is automatically set to Auto.
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7. On the Receive Mode Setting screen, do one of the following:
• If you have connected an external telephone or answering machine to the product, select Yes and
go to the next step.
• If you did not connect an external telephone or answering machine, select No and go to step 9.
(Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.)
8. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to
receive faxes manually.
Note: If you connect an external answering machine and select to receive faxes automatically, make
sure the Rings to Answer setting is correct. If you select to receive faxes manually, you need to
answer every call and use the product’s control panel or your phone to receive faxes.
9. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow
to change the settings.
10. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen
instructions to check the fax connection and print a report of the check result. If there are any errors
reported, try the solutions on the report and run the check again.
11. If the Select Line Type screen appears, select the correct line type.
Note: If you are connecting the product to a standard phone line, select PSTN and then select Do
Not Detect on the Confirmation screen that appears. However, selecting this setting may cause the
product to drop the first digit of a fax number and send the fax to the wrong number.
Parent topic: Setting Up Basic Fax Features
Related tasks
Entering Characters on the LCD Screen
Selecting the Line Type
If you connect the product to a PBX phone system or terminal adapter, you must change the product's
line type. PBX (Private Branch Exchange) is used in office environments where an external access code
such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched
Telephone Network), which is a standard home phone line.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Fax Settings > Basic Settings > Line Type > PBX.
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You see a screen like this:
3. Set the switch to Use to activate the setting.
4. Select Access Code.
5. Use the numeric keypad to enter the access code, such as 9, and select OK.
Parent topic: Setting Up Basic Fax Features
Related tasks
Entering Characters on the LCD Screen
Setting the Number of Rings to Answer
If you connect an external answering machine and select to receive faxes automatically, make sure the
Rings to Answer setting is correct. The number of rings should be higher than the number of rings your
answering machine is set to for answering a call.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Fax Settings > Basic Settings > Rings to Answer.
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You see a screen like this:
3. Select the number of rings and select OK. Make sure to select a number higher than the number of
rings your answering machine is set to for answering a call.
Note: An answering machine picks up every call faster than the product, but the product can detect fax
tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has
started receiving the fax, then hang up the phone.
Parent topic: Setting Up Basic Fax Features
Related tasks
Entering Characters on the LCD Screen
Selecting Advanced Fax Settings
You can select a variety of advanced fax settings.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
4. Scroll down and select Fax Settings.
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You see a screen like this:
5. Select the group of settings you want to change.
Basic Settings - Fax
Send Settings - Fax
Receive Settings - Fax
Report Settings - Fax
Security Settings - Fax
Parent topic: Setting Up Fax Features
Basic Settings - Fax
Set the basic options you want to use for incoming and outgoing faxes.
Setting Options Description
Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes
Medium(14,400bps)
Slow(9,600bps)
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Setting Options Description
ECM On Turns on Error Correction Mode (ECM) to
automatically correct errors in sent or received fax
data
Off Turns off Error Correction Mode (ECM); color faxes
cannot be sent or received
Dial Tone Detection On Automatically dials the number you enter for faxing
when the product detects a dial tone
Off Turns off automatic dial tone detection, which may
be necessary if the product is connected to a PBX
(Private Branch Exchange) or a TA (Terminal
Adapter). However, turning this setting off may cause
the product to drop the first digit of a fax number.
Line Type PSTN Selects a standard phone line (Public Switched
Telephone Network)
PBX Selects Private Branch Exchange, the type of phone
line used in office environments where an access
code such as 9 must be used to call an outside line
Header Fax Header Select to enter the header information and your
phone number for inclusion on outgoing faxes
Your Phone
Number
Receive Mode Manual Lets you confirm whether an incoming fax should be
printed; a telephone must be connected to the
product
Auto Automatically receives and prints faxes
Distinctive Ring All If you are using a Distinctive Ring Service on your
phone line, your telephone company can assign two
or more phone numbers to the same line and assign
different ring patterns to each. If you use this service,
select the number of rings for your fax number so
your product can receive faxes on the correct
number of rings. Select All for phones lines that do
not use this service.
Single
Double
Triple
Double&Triple
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Setting Options Description
Rings to Answer 1 to 9 Sets the number of rings before your product
receives a fax. If Receive Mode is set to Auto and an
answering machine is connected to the product,
make sure this setting is set higher than the number
of rings your answering machine is set to answer a
call.
Remote Receive Off Lets you start receiving faxes using your phone
instead of operating the product (if Receive Mode is
set to Auto). When you select On, you must also set
a Start Code. If you are using a cordless handset
with its base connected to the product, you can start
receiving the fax by entering the code using the
handset.
On
Start Code
Rejection Fax Various Lets you automatically reject faxes from blocked
numbers, with blank headers, or from unrecognized
contacts
Parent topic: Selecting Advanced Fax Settings
Send Settings - Fax
Set the send options you want to use for outgoing faxes.
Setting Options Description
Wait Time for Next
Original
Off Sets a time in between sending the next fax
On
Fax Preview Display
Time
Off Sets a time for previewing the scanned document on
the LCD screen before it is sent
On
Parent topic: Selecting Advanced Fax Settings
Receive Settings - Fax
Select the fax output or print options you want to use for incoming faxes.
Fax Output Settings
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Setting Options Description
Save to Inbox Save to Inbox Saves received faxes in the product's inbox
Options when
memory is full
Selects an action to perform when you receive an
incoming fax and the inbox is full
Inbox Password
Settings
Sets a password for the inbox. You cannot set a
password if you selected Receive and print faxes for
the Options when memory is full setting.
Save to Computer No Converts received faxes to PDFs and saves them on
a computer connected to the product
Yes
Yes and Print
Save to Memory Device No Converts received faxes to PDFs and saves them on
an external memory device connected to the printer
You can also create a folder on the memory device by
selecting Create a folder to save fax data and
following the on-screen instructions.
Yes
Yes and Print
Print Settings
Setting Options Description
Auto Reduction On Select to reduce the size of large received faxes to fit
on the paper size
Off Select to print large incoming faxes at their original
size on multiple sheets, if necessary
Split Page Settings Delete Print Data
After Split
Select how to split large incoming faxes across
multiple sheets
Overlap When
Split
Auto Rotation On If you have loaded A5-size paper, select On to rotate
landscape-oriented incoming faxes so that they print
correctly on the paper
Off
Add Reception
Information
On Select On to include the date, time, the sender's
information, and a page number in the header of your
incoming faxes
Off
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Setting Options Description
2-Sided On Select On to print incoming faxes double sided. You
can also select the Binding Margin.
Off
Print Start Timing All Pages
Received
Select to print incoming faxes after the product
receives all of the pages of the document
First Page
Received
Select to print incoming faxes as soon as the product
receives the first page of the document
Collation Stack On Select On to print incoming faxes so that the pages
are stacked in the correct page order. (When the
product is low on memory, this option may not be
available.)
Off
Print Suspend Time Off Select On to set a time period to stop automatic
printing of faxes or reports and save received faxes in
the product’s memory. (Make sure there is enough
free memory before using this function.)
On
Time to Stop
Time to Restart
Quiet Mode On Select On to reduce noise during printing. (Printing
speed may be reduced.)
Off
Parent topic: Selecting Advanced Fax Settings
Report Settings - Fax
Select the options you want to use for fax reports.
Setting Options Description
Fax Log Auto Print Off Does not print a fax log
On(Every 30) Prints a fax log after every 30 fax jobs are completed
On(Time) Prints a fax log at a specified time. If the number of
completed fax jobs exceeds 30, the fax log prints
before the specified time.
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Setting Options Description
Attach Fax Image to
Report
Off Does not include an image on the Transmission
Report
On(Large Image) Prints a Transmission Report that includes the upper
part of the first page of the sent document
On(Small Image) Prints a Transmission Report that includes a reduced
size of the entire first page of the sent document
Report Format Simple Prints a simple fax report
Detail Prints a fax report that includes error codes
Parent topic: Selecting Advanced Fax Settings
Security Settings - Fax
Set the security options you want to use for fax data.
Setting Options Description
Direct Dialing
Restrictions
Off Does not restrict dialed fax numbers
On Allows faxing only to numbers stored in the contacts
list or history
Enter Twice Requires you to enter fax numbers twice to prevent
errors
Broadcasting
Restrictions
Off Allows faxing to more than one number
On Allows faxing only to one number
Confirm Address List Off Selects whether or not to display a recipient
confirmation screen before a fax is sent
On
Backup Data Auto Clear Off Automatically erases sent or received fax data from
your product's memory
On
Clear Backup Data — Deletes all sent or received fax data remaining in your
product's memory; run this function if you are giving
away or disposing of your product
Parent topic: Selecting Advanced Fax Settings
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Setting Up the Fax Utility - Windows
You can set up the FAX Utility for Windows for use with your product.
Note: Before using the FAX Utility for Windows, make sure you have set up the fax features on your
product using the product control panel. Also first confirm that you can send and receive faxes using the
control panel.
1. Do one of the following:
• Windows 10: Click and select EPSON Software.
• Windows 8.x: Navigate to the Apps screen.
• Windows (other versions): Click or Start > Programs or All Programs > EPSON Software.
2. Select FAX Utility.
The first time you use the FAX Utility, you see this introduction window:
3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
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You see this window:
4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to
the FAX Utility.
Note: For detailed information, click Help or Open Online Help.
Parent topic: Setting Up Fax Features
Setting Up Fax Features Using the Fax Utility - Mac
You can set up your fax header and select your fax settings using the FAX Utility for Mac.
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1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select the FAX option for your product, and select Options & Supplies.
Select Utility and select Open Printer Utility.
2. Double-click FAX Utility, if necessary.
You see this window:
3. Select your FAX product in the Printer list.
4. Select Fax Settings.
5. Follow the prompts that appear on the screen to enter your fax header information and select your
fax settings.
Note: For detailed information, select the FAX Utility ? icon.
Parent topic: Setting Up Fax Features
Setting Up Contacts and Contact Groups
You can set up a list of contacts and their fax numbers so you can quickly select them for faxing. You
can also set up contact groups to send a fax message to multiple contacts.
Setting Up Contacts Using the Product Control Panel
Parent topic: Faxing
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Setting Up Contacts Using the Product Control Panel
You can set up your contacts and contact groups using the control panel on your product.
Creating a Contact
Editing or Deleting a Contact
Creating a Contact Group
Editing or Deleting a Contact Group
Parent topic: Setting Up Contacts and Contact Groups
Related tasks
Receiving Faxes Manually
Creating a Contact
You can create a list of contacts to save frequently used fax numbers.
Note: You can create up to 100 contacts and contact groups combined.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Contacts.
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You see a screen like this:
4. Select Add Entry.
5. Select Add Contact.
You see a screen like this:
6. Select the registry number you want to use for the contact you are adding.
7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters),
and select OK.
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8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for
an entry (up to 30 characters), and select OK. (This field is optional.)
9. Select the Fax Number field, and use the numeric keypad to enter the fax number, and select OK.
You can enter up to 64 characters.
Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
If the access code has been set up in the Line Type setting, enter the # pound sign instead of the
code.
10. Set any additional settings, if necessary.
11. Select OK.
Parent topic: Setting Up Contacts Using the Product Control Panel
Editing or Deleting a Contact
You can edit or delete any of the contacts on your list.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Contacts.
4. Select the icon next to the contact you want to edit or delete.
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You see a screen like this:
5. Do one of the following:
• To delete the contact, select Delete and select Yes on the confirmation screen.
• To edit the contact, select Edit, and change the contact information as necessary. Select OK
when finished.
Parent topic: Setting Up Contacts Using the Product Control Panel
Creating a Contact Group
You can create a group of contacts so that you can easily send faxes to multiple recipients.
Note: You can create up to 100 contacts and contact groups combined. You must create a contact
before creating a contact group.
1. Press the home button, if necessary.
2. Select Fax.
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You see a screen like this:
3. Select Contacts.
4. Select Add Entry.
5. Select Add Group.
You see a screen like this:
6. Select the registry number you want to use for the group you are adding.
7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30
characters), and select OK.
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8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a
group (up to 30 characters), and select OK. (This field is optional.)
9. Select Contact(s) Added to the Group.
You see your contacts list.
10. Select each contact you want to include in your group.
Note: To display the contacts in alphabetical order, select Name Order Display.
A check mark appears next to each selected contact.
11. Select Close when finished.
12. Select OK to save the entry.
Parent topic: Setting Up Contacts Using the Product Control Panel
Editing or Deleting a Contact Group
You can edit an existing contact group to add or delete entries. You can also delete the entire contact
group.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Contacts.
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4. Select the icon next to the group you want to edit or delete.
You see a screen like this:
5. Do one of the following:
• To delete the group, select Delete and select Yes on the confirmation screen.
• To edit the group, select Edit and change the group name or contacts included as necessary.
Select OK when finished.
Parent topic: Setting Up Contacts Using the Product Control Panel
Sending Faxes
See these sections to send faxes using your product.
Sending Faxes from the Product Control Panel
Sending Faxes Using the Fax Utility - Windows
Sending Faxes Using the Fax Utility - Mac
Dialing Fax Numbers from a Connected Telephone
Parent topic: Faxing
Sending Faxes from the Product Control Panel
See these sections to send faxes using the product's control panel.
Sending a Fax Using the Keypad, Contact List, or History
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Fax Sending Options
Sending a Fax at a Specified Time
Parent topic: Sending Faxes
Sending a Fax Using the Keypad, Contact List, or History
You can send a fax from your product control panel by entering the fax number, or selecting the number
from either the contact list or fax history.
Note: Depending on the product's available memory, you can fax up to 100 pages at a time, including a
cover sheet. You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a
color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is
automatically sent in black-and-white.
1. Place your original on the product for faxing.
2. Press the home button, if necessary.
3. Select Fax.
You see a screen like this:
4. Do one of the following to select fax recipients:
• Manually enter a fax number: Select Keypad, enter a fax number using the numeric keypad,
and select OK when done. To add another fax number, repeat this step; the number of multiple
recipients appears in the upper right corner of the LCD screen.
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Note: If direct dialing has been restricted, you can only select the number from the contact list or
fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax
number. If the access code has been set up in the Line Type setting, enter the # pound sign
instead of the code. If your fax number requires a brief pause, select – to insert a pause symbol
(–).
• Select from the contact list: Select Contacts to display the contact list. Select one or more
contacts (select the contact again to deselect it), and select Close.
• Select from the sent fax history: Select Recent to display the sent fax history. Select a recipient
from the list.
Note: To delete selected recipients, press the number of multiple recipients displayed in the upper
right corner of the LCD screen. Select each recipient you want to delete and select Remove.
5. If you need to change any fax settings, select Fax Settings and select your settings.
6. If you want to preview your fax in black-and-white on the LCD screen, select Preview. (If the preview
looks incorrect, select Cancel, reposition the document or change the fax settings, and repeat this
step.) You cannot send the fax in color after previewing it.
Note: If you do not touch the preview screen for the amount of time selected as the Settings >
General Settings > Fax Settings > Send Settings > Fax Preview Display Time setting, your
product sends the fax automatically. You cannot preview images when the Direct Send setting is
turned on.
7. Select Send.
Note: To cancel faxing, select Cancel.
Your product scans your original and prompts you to place additional pages, if necessary.
After scanning your originals, your product dials the number and sends the fax.
Note: If the fax number is busy or there is a problem, the product automatically redials after one minute.
While the product is sending a color fax, other features are unavailable.
Parent topic: Sending Faxes from the Product Control Panel
Fax Sending Options
While sending a fax, you can select Fax Settings and select these options.
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Setting Options Description
Resolution Standard Adjusts the scan resolution and print quality
of outgoing faxes
Fine
Photo
Density Varying levels available Select from various density levels
Remove
Background
Auto Automatically removes any background
color on scanned images
Varying levels available Lets you select from various levels of
background color adjustment
Sharpness Varying levels available Lets you enhance the outline of the scanned
image
ADF Continuous
Scan
Off Select On to have the product to ask if you
want to scan another page after a document
in the ADF has finished scanning
On
Original Size
(Glass)
Half Letter Sets the size for a document placed on the
scanner glass
A5
Letter
Legal
A4
Color Mode B&W Select whether to scan images in color or
black and white
Color
Direct Send Off Select On to send black-and-white faxes to
a single recipient as soon as the connection
is made, without saving the scanned image
to memory. You cannot use this setting
when sending a color fax or sending a fax to
multiple recipients.
On
Send Fax Later Off Select On to send the current fax at a
selected time
On
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Setting Options Description
Add Sender
Information
Off Includes a header, your phone number, or a
destination list in the selected location on
your outgoing faxes
Outside of Image
Inside of Image
Transmission
Report
Print on Error Selects when or if to print transmission
reports
Print
Do Not Print
Parent topic: Sending Faxes from the Product Control Panel
Sending a Fax at a Specified Time
You can send a fax at a time of your choice. You can only schedule one fax at a time.
Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and-
white when you use this option.
1. Place your original on the product for faxing.
2. Press the home button, if necessary.
3. Select Fax.
You see a screen like this:
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4. Enter a fax number or select a number from the Contacts or Recent list.
5. Select the Fax Settings tab.
6. Select Send Fax Later.
7. Select On.
8. Select Time, use the numeric keypad on the LCD screen to enter your desired time, and select OK,
then select OK again.
9. Select the Recipient tab and select Send.
Note: To cancel faxing, select Cancel.
After scanning your originals, your product dials the number and sends the fax at the specified time.
Note: If the product is turned off at the specified time, the fax is sent when it is powered on.
Parent topic: Sending Faxes from the Product Control Panel
Sending Faxes Using the Fax Utility - Windows
You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time,
including a cover sheet.
1. Open the file you want to fax and select the print command.
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You see a window like this:
2. Select your product with the FAX option as the printer.
3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the
Preferences or Properties button, change the necessary settings, and click OK.
Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties
on the next screen. For more information about selecting fax print settings, click Help.
4. Select the Page Range as necessary. (Leave the Number of copies set to 1.)
5. Click Print or OK.
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If you’re faxing for the first time, you see a window like this one:
6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to
save the sender information.
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You see a window like this:
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next.
Note: For detailed instructions on using the Epson FAX Utility, click Help.
8. Select a cover sheet and enter a subject and message, then click Next.
9. Click Send to transmit your fax.
Parent topic: Sending Faxes
Sending Faxes Using the Fax Utility - Mac
You can send a fax from a Mac printing program using the FAX Utility. You can fax up to 100 pages at a
time, including a cover sheet.
1. Open the file you want to fax.
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2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product FAX option as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
5. Select the number of pages you are faxing as the Pages setting.
Note: Leave the Copies setting set to 1.
6. Select Recipient Settings from the pop-up menu.
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You see this window:
7. Do one of the following to choose your recipient:
• Select a name or group from the Recipient List.
• Enter a name, company, and fax number and click the + button.
• Click the icon and select a recipient from your address book.
8. Select Fax Settings from the pop-up menu.
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You see this window:
9. Select the Color and Image Quality settings you want to use for your fax.
10. Click Fax.
Parent topic: Sending Faxes
Dialing Fax Numbers from a Connected Telephone
If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax
number from the connected telephone. If the recipient's phone number and fax number are the same,
you can speak to the recipient before sending the fax.
Note: When a fax number is dialed using the connected telephone, sending a fax takes longer because
the product scans and sends the fax simultaneously. While sending the fax, other features cannot be
used.
Note: Depending on the product's available memory, you can fax up to 100 pages at a time, including a
cover sheet.
1. Place your original on the product for faxing.
2. Press the home button, if necessary.
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3. Dial the fax number from the connected telephone. Speak to the recipient if necessary.
Note: If you are using a pre-paid calling card, enter the number and password required to use the
card before entering the destination fax number.
4. Select Fax on the LCD screen.
5. Select the Fax Settings tab and select any settings as necessary.
Note: Your product now communicates with the recipient's fax machine. Do not hang up the
telephone.
6. When you hear a fax tone, select Send on the Recipient tab to start sending the fax.
Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black-
and-white.
7. Hang up the telephone.
Parent topic: Sending Faxes
Receiving Faxes
See these sections to receive faxes with your product.
Fax Reception
Receiving Faxes Automatically
Receiving Faxes Manually
Receiving a Fax by Polling
Saving and Viewing Received Faxes
Saving Faxes to an External USB Device
Parent topic: Faxing
Fax Reception
Your product will automatically receive and print faxes when you set the Receive Mode to Auto.
If you connected a telephone to your product so you can use the same phone line for faxes and voice
calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone
using the telephone and press a button on your product to receive the fax.
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Make sure to load paper in your product and select your fax settings before receiving a fax.
Note: If you run out of paper during fax printing, load more paper and press the button indicated on your
product's LCD screen to continue.
Parent topic: Receiving Faxes
Receiving Faxes Automatically
To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the
product).
To change the Receive Mode if necessary, select Settings > General Settings > Fax Settings > Basic
Settings > Receive Mode.
If an answering machine is connected, make sure the product's Rings to Answer setting is set higher
than the number of rings your answering machine is set to answer a call. For example, if the answering
machine is set to pick up on the fourth ring, set the product to pick up on the fifth ring or later.
Parent topic: Receiving Faxes
Related references
Basic Settings - Fax
Related tasks
Receiving Faxes Manually
Receiving Faxes Manually
You can set up your product to receive faxes manually by setting the Receive Mode to Manual. This lets
you check for a fax tone on the connected telephone before receiving a fax.
1. To change the Receive Mode, select Settings > General Settings > Fax Settings > Basic
Settings > Receive Mode and select Manual.
2. When the connected telephone rings, answer the call.
3. If you hear a fax tone, select Fax on the LCD display.
Note: To receive a fax using the attached telephone instead of the product control panel, enable the
Fax Settings > Basic Settings > Remote Receive setting.
4. Select Send/Receive.
5. Select Receive.
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6. Select the icon to start receiving the fax.
7. Hang up the telephone.
Parent topic: Receiving Faxes
Related references
Basic Settings - Fax
Related tasks
Receiving Faxes Automatically
Receiving a Fax by Polling
You can use polling to receive a fax from another fax machine (such as a fax information service).
Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select the icon.
4. Set Polling Receive to On.
5. Select Close.
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6. Enter the fax number you expect to receive the fax from.
7. Select Polling to start receiving the fax.
Parent topic: Receiving Faxes
Saving and Viewing Received Faxes
You can save received faxes in your product's memory and view them on the LCD screen. The inbox
can hold up to 100 documents but can vary depending on the file size of the documents.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings.
3. Select Save to Inbox.
4. Set Save to Inbox to On.
5. Select Option When Memory is Full and choose an option.
6. Select Inbox Password Settings to set, change, or reset the password for the inbox.
Note: You cannot set an Inbox password if you set Option When Memory is Full to Receive and
print faxes.
7. Press the home button.
8. Select . Select the inbox you want to view an enter the inbox password, if necessary.
9. Select the fax you want to view.
You see the fax displayed on the screen.
10. Select the icon.
11. Select one of the printing or deleting options, and follow the on-screen instructions.
Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the
memory is full, you can only print or reject incoming faxes.
Parent topic: Receiving Faxes
Saving Faxes to an External USB Device
You can save incoming faxes to an external USB device connected to your product.
1. Insert a supported external USB device into the product's USB port.
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2. Press the home button, if necessary.
3. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings.
You see a screen like this:
4. Select Save to Memory Device
5. Select Yes to save the fax or Yes and Print to save and print the fax.
Parent topic: Receiving Faxes
Checking Fax Status
You can check the status of current fax jobs, or faxes that have been received or sent on the product
control panel.
1. Press the home button, if necessary.
2. Select Fax.
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You see a screen like this:
3. Select the icon.
4. Select Transmission Log and select the fax job you want to check.
Note: If you see a numbered icon above the icon on your product's LCD screen or the
received fax light is flashing, received faxes have been temporarily saved to the product's memory.
Parent topic: Faxing
Printing Fax Reports
You can print several types of fax reports whenever necessary.
1. Press the home button, if necessary.
2. Select Fax.
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You see a screen like this:
3. Select the icon.
4. Select Fax Report.
5. Select the fax report you want to print.
Fax Report Options
Parent topic: Faxing
Fax Report Options
Select the fax report or list you want to print.
Last Transmission
Print a report on the previous fax that was sent or received through polling. You can use the Fax
Settings > Transmission Report setting to print the report automatically.
Fax Log
View or print a report on recent fax transmissions. You can use the Settings > General Settings >
Fax Settings > Report Settings > Fax Log Auto Print setting to print the report automatically.
Fax Settings List
Print a list of the current fax communication settings.
Protocol Trace
Print a detailed report for the previous sent or received fax.
Parent topic: Printing Fax Reports
230
Using External USB Devices with Your Product
Follow the instructions here to work with an external USB device connected to your product.
Note: Your product may differ from the images in this guide, but the instructions are the same unless
otherwise noted.
Connecting a USB Device
Disconnecting a USB Device
Viewing and Printing from the LCD Screen
Transferring Files on a USB Device
Connecting a USB Device
Connect a USB device or its USB cable to the USB port on the front of the product.
Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are
compatible with the product.
USB Device Photo File Specifications
Parent topic: Using External USB Devices with Your Product
231
Related tasks
Disconnecting a USB Device
USB Device Photo File Specifications
You can use USB devices with your product containing files that meet these specifications.
File format JPEG with the Exif version 2.31 standard taken by digital cameras
with the DCF (Design Rule for Camera File system) version 1.0 or
2.0 standard
TIFF 6.0-compliant uncompressed images: RGB full-color or binary
(not CCITT-encoded)
PDF created by the Scan to Memory Device option
Image size 80 × 80 pixels to 10200 × 10200 pixels
File size Up to 2GB
Number of files JPEG: Up to 9990*
TIFF: Up to 999
PDF: Up to 999
* If the number of files exceeds 999, the files are displayed in groups.
Parent topic: Connecting a USB Device
Disconnecting a USB Device
After you finish working with a USB device, follow these steps to remove it.
1. If your product is connected to your computer using a USB cable, do one of the following:
• Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility. Then
right-click the name of your USB device (listed as a removable disk) and select Eject.
• Mac: Drag the removable disk icon for your USB device from the desktop into the trash.
Caution: Do not remove a USB device before completing the procedure above or you may lose data
from the flash drive.
2. Pull the USB device or cable out of the USB port on the front of the product.
Parent topic: Using External USB Devices with Your Product
232
Viewing and Printing from the LCD Screen
See these sections to view and print photos or other files displayed on your product's LCD screen.
Printing JPEG Photos
Printing TIFF Files
Print Setting Options - Device Mode
Parent topic: Using External USB Devices with Your Product
Printing JPEG Photos
You can select JPEG photos for printing as you view them on the LCD screen.
1. Press the home button, if necessary.
2. Select Memory Device.
3. Select JPEG.
Note: If you have more than 999 JPEG images on your device, the images are divided into groups,
and you must first select the group you want to display.
4. Do one of the following to select your photos:
• In Tile View, select the thumbnail images of the photos you want to print.
• In Single View, select the thumbnail image of the photo you want to print, then press the left or
right arrow buttons to scroll through and select additional photos, or select Tile View to return to
the thumbnail image view and select additional photos.
• To select all photos, select the menu icon and select Select all photos.
5. Select Print Settings and select the necessary settings.
6. Select Copies and use the numeric keypad to select the number of copies (up to 99).
7. When you are ready to print, select the Print icon.
Note: To cancel printing, select Cancel, then select Cancel again to confirm.
Parent topic: Viewing and Printing from the LCD Screen
Related references
Print Setting Options - Device Mode
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Printing TIFF Files
You can select and print TIFF files from a USB flash drive.
1. Press the home button, if necessary.
2. Select Memory Device.
3. Select TIFF.
You see a list of the available files.
4. Select the file you want to print.
You see information about the file.
5. To change the print settings, select Settings and Print and select the necessary settings.
6. Select To Check Printing and select the necessary settings.
7. To print more than one copy, select Copies and use the numeric keypad to select the number of
copies (up to 99).
8. When you are ready to print, select the Print icon.
Note: To cancel printing, select Cancel, then select Cancel again to confirm.
Parent topic: Viewing and Printing from the LCD Screen
Related references
Print Setting Options - Device Mode
Print Setting Options - Device Mode
Select the print settings you want to use when printing from a USB device.
Note: Not all options or settings may be available, depending on the file format.
Print settings Available options Description
Paper Setting Various paper size
and type settings
Indicates the source that contains the paper size and type
you want to print on
Color Mode B&W Prints the photo in black and white
Color Prints the photo in color
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Print settings Available options Description
Layout Borderless Expands the image to the edge of the paper (slight
cropping may occur)
With Border Leaves a small margin around the image
20-up Prints 20 images on one page
Index Prints thumbnail images with file information
Fit Frame On Automatically crops the photo to fit into the selected photo
layout
Off Turns off automatic cropping
Quality Standard Provides good quality for most prints
Best Provides the highest quality for special prints
Date Various date formats Prints the date the photo was taken on the photo in the
format you select
Fix Photo Auto Automatically adjusts the brightness, contrast, and
saturation of the photo based on the setting that is
selected
People
Landscape
Night Scene
Enhance Off Turns off automatic adjustments; see Note below
Fix Red-Eye On Automatically fixes the red-eye effect in photos
Off
Print Order Last Page on Top Select the order for printing multi-page TIFF files
First Page on Top
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces.
For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a
face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the
special color effects.
Parent topic: Viewing and Printing from the LCD Screen
235
Transferring Files on a USB Device
You can transfer files to and from a USB device inserted into the USB port on the front of your product.
Setting Up File Sharing for File Transfers from Your Computer
Transferring Files from a USB Device to Your Computer
Parent topic: Using External USB Devices with Your Product
Setting Up File Sharing for File Transfers from Your Computer
Before you transfer files from a computer to a USB device inserted into the USB port on the front of your
product, you may need to set up your product's file sharing settings.
Caution: Remove the USB device before you change this setting or you may lose data from the device.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Printer Settings.
5. Select Memory Device Interface.
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You see a screen like this:
6. Make sure Memory Device is set to Enable.
7. Select File Sharing.
8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network.
Parent topic: Transferring Files on a USB Device
Transferring Files from a USB Device to Your Computer
You can transfer files to and from a USB device inserted into the USB port on the front of your product
and a computer connected to your product.
Note: Do not transfer files to and from a USB device while you are printing from the device.
1. Make sure your product is connected to a computer.
2. Insert a USB device or its USB cable into the USB port on the front of your product.
3. Do one of the following to access your USB device files from your computer:
• Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility, then
select the removable disk icon.
• Mac with a USB connection: Look for the removable disk icon on your desktop, then select it.
237
• Mac with a network connection: Select the hard drive icon on your desktop or select Computer
from the Go menu, select your product in the SHARED section of the sidebar (you may need to
widen the sidebar to see the name), and select the USBSTORAGE icon.
4. Select the folder that contains your files.
5. Drag the files you want to transfer to the desired folder on your computer or on your USB device.
Note: Your product's LCD screen does not update to display new information about your USB device
after you copy files to it or delete files from it. Remove and insert the USB device to update the
information.
Parent topic: Transferring Files on a USB Device
238
Replacing Ink Cartridges and Maintenance Boxes
The maintenance box stores ink that gets flushed from the system during print head cleaning. When an
ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it.
You may also need to replace a cartridge that is more than six months old if your printouts do not look
their best, even after cleaning and aligning the print head.
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly
and in accordance with local requirements. If you would like to return your used ink cartridges and
maintenance boxes to Epson for proper disposal, please go to epson.com/recycle for more information.
Ink Safety Precautions
Check Cartridge and Maintenance Box Status
Purchase Epson Ink Cartridges and Maintenance Box
Removing and Installing Ink Cartridges
Printing with Black Ink and Expended Color Cartridges
Conserving Low Black Ink with Windows
Replacing the Maintenance Box
Ink Safety Precautions
• Keep ink cartridges and maintenance box out of the reach of children and do not drink the ink.
• Keep the ink cartridges out of direct sunlight.
• Store ink cartridges in a cool, dark place; do not store the ink cartridges in high or freezing
temperatures.
• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
• Do not dismantle an ink cartridge. This could damage the print head.
• Do not disassemble or modify the ink cartridge or maintenance box; otherwise ink may get into your
eyes or on your skin or you may not be able to print normally.
• Do not shake cartridges too vigorously; this can cause them to leak.
• Do not drop or knock ink cartridges against hard objects; this can cause leakage.
• Do not remove or tear the label on the cartridge; this can cause leakage.
239
• Use an ink cartridge before the date printed on its package or within six months of opening the
package, whichever is earlier.
• Store ink cartridges with their bottoms down. Do not store cartridges upside down.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature
for at least three hours before using it.
• Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is
vacuum packed to maintain its reliability. Leaving a cartridge unpacked for a long time before using it
may prevent normal operation.
• Do not break the hooks on the side of the cartridge when removing it from the packaging.
• Do not shake cartridges after opening their packages; this can cause them to leak.
• You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may
decline or you may not be able to print.
• Do not remove the transparent seal from the bottom of the cartridge. This may cause the cartridge to
become unusable.
• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation.
• Make sure to install all ink cartridges. The printer only works when all ink cartridges are properly
installed.
• Do not turn off the product during ink charging. If ink charging is incomplete, you may not be able to
print.
• If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in
the same environment as the product. Note that there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge
touches. Do not touch the ink cartridge ink supply port or surrounding area.
• Install a new ink cartridge immediately after removing an expended one. Leaving cartridges
uninstalled can dry out the print head and may prevent the product from printing.
• Do not turn off the printer during cartridge replacement. Otherwise, ink remaining in the print head
nozzles will dry out and you may not be able to print.
• Only remove an ink cartridge when you are ready to replace it. Ink cartridges with low ink status may
not be used when reinserted.
• Do not put your hand inside the product or touch any cartridges during printing.
• Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on
the surrounding area when removing the cartridges.
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Ink Consumption
• This printer uses ink cartridges equipped with a green chip that monitors information such as the
amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the
printer before it is expended, you can still use the cartridge after reinserting it back into the printer.
However, when reinserting a cartridge, some ink may be consumed to guarantee printer performance.
• To ensure you receive premium print quality and to help protect your print head, a variable ink safety
reserve remains in the cartridge when your printer indicates that it is time to replace the cartridge.
Quoted ink yields do not include this reserve.
• Quoted yields may vary depending on the images that you are printing, the paper type that you are
using, the frequency of your prints and environmental conditions such as temperature.
• To maintain optimum print head performance, some ink is consumed from all ink cartridges during
maintenance operations. Ink may also be consumed when you replace an ink cartridge or turn the
printer on.
• When printing in monochrome or grayscale, color inks may be used instead of black ink depending on
the paper type or print quality settings you are using.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Check Cartridge and Maintenance Box Status
Your product and its software will let you know when an ink cartridge is low or expended, or when the
maintenance box needs to be replaced.
Checking Cartridge Status on the LCD Screen
Checking Cartridge and Maintenance Box Status - Windows
Checking Cartridge and Maintenance Box Status - Mac
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Checking Cartridge Status on the LCD Screen
You can check the status of the cartridges and maintenance box using the product's LCD screen.
1. Press the supply status button.
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You see a screen like this:
Note: The displayed ink and maintenance box levels are approximate.
2. For more information, select Print Supply Status Sheet.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Checking Cartridge and Maintenance Box Status - Windows
A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or
maintenance box status at any time using a utility on your Windows computer.
Note: You can continue printing while the low ink message is displayed. Replace the ink cartridges when
required.
1. To check your status, access the Windows Desktop and double-click the icon for your product in
the right side of the Windows taskbar, or click the up arrow and double-click . Then click Details.
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You see this window:
2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select
Monitoring Preferences.
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Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Checking Cartridge and Maintenance Box Status - Mac
You can check the status of your ink cartridges and maintenance box using a utility on your Mac.
Note: You can continue printing while the low ink message is displayed. Replace the ink cartridges when
required.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select
Open Printer Utility.
2. Select EPSON Status Monitor.
You see this window:
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3. Do the following as necessary:
• You can update the ink cartridge and maintenance box status by clicking Update.
• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Purchase Epson Ink Cartridges and Maintenance Box
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),
epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from
an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S.
or 800-807-7766 in Canada.
Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink
cartridges and ink supplies are not compatible and, even if described as compatible, may not function
properly or at all. Epson periodically provides firmware updates to address issues of security,
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect
the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior
to a firmware update may not continue to function.
The included initial cartridges are designed for reliable printer setup and cannot be used as replacement
cartridges or resold. After setup, the remaining ink is available for printing. Yields are based on ISO
24711 in default mode, printing continuously. Yields vary due to print images, settings, and
temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be
installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced
cartridges.
Ink Cartridge and Maintenance Box Part Numbers
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Ink Cartridge and Maintenance Box Part Numbers
Use these part numbers when you order or purchase a new maintenance box or ink cartridges.
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Maintenance box part number: T6715
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Ink color Part number
Standard-capacity High-capacity
Black 822 822XL
Cyan 822 822XL
Magenta 822 822XL
Yellow 822 822XL
Parent topic: Purchase Epson Ink Cartridges and Maintenance Box
Removing and Installing Ink Cartridges
Make sure you have your replacement cartridges handy before you begin. You must install new
cartridges immediately after removing the old ones.
Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print
head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink.
Cartridges are vacuum packed to maintain reliability.
1. Turn on your product.
• If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges
need to be replaced and select How to.
• If you are replacing a cartridge before you see a message on the LCD screen, press the home
button if necessary, and select Maintenance > Ink Cartridge(s) Replacement > Start .
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2. Lift up the scanner unit until it clicks.
The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the
home position (far right), repeat steps 1 and 2.
Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge;
otherwise, you may damage your product. Do not touch the flat white cable inside the printer.
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3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink cartridges out of the reach of children.
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4. Before opening the new cartridge package, shake it gently four or five times.
Caution: Do not shake the cartridges after opening the packages, or ink may leak.
5. Remove the cartridge from the package.
Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after
removing the old one; if you do not, the print head may dry out and be unable to print.
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6. Remove the yellow tape from the cartridge.
Caution: Do not remove any other labels or seals, or ink will leak.
7. Insert the new cartridge into the holder and push it down until it clicks into place.
8. Lower the scanner unit, and select Completed on the LCD screen if necessary.
The print head moves to its home position and the printer starts charging the ink. This takes about
90 seconds. When you see a confirmation message on the screen, ink charging is finished.
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Caution: Never turn off the product while the power light is flashing or you will waste ink.
If you see an error screen telling you an ink cartridge is installed incorrectly, lift up the scanner unit
and press the ink cartridge down until it clicks into place. When you're finished, select OK.
If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and
store it in the same environment as the printer. The valve in the ink supply port is designed to contain
any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with
the label facing up; do not store cartridges upside-down.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
Printing with Black Ink and Expended Color Cartridges
When a color ink cartridge is expended, you can temporarily continue printing from your computer using
black ink. Replace the expended color cartridge as soon as possible for future printing.
Note: You cannot print with expended color ink cartridges using your product's control panel.
Printing with Expended Color Cartridges - Windows
Printing with Expended Color Cartridges - Mac
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Printing with Expended Color Cartridges - Windows
If you see a message during printing telling you that you can temporarily print in black ink with an
expended color cartridge, you can cancel your print job and select settings to print on plain paper or on
an envelope.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Note: To use this feature, Epson Status Monitor must be enabled.
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1. Click Cancel or Cancel Print to cancel your print job.
Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.
2. Load plain paper or an envelope in your product.
3. Access the print settings in your print application.
4. Click the Main tab and make sure Borderless is not selected.
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
6. Select the Black/Grayscale checkbox.
7. Click OK.
8. Print your document.
Epson Status Monitor 3 displays a print message.
9. Click Print in Black to print your document.
Parent topic: Printing with Black Ink and Expended Color Cartridges
Printing with Expended Color Cartridges - Mac
If printing stops, you can cancel your print job and select settings to temporarily print with only black ink
on plain paper or on an envelope.
1. Click the printer icon in the Dock.
2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or
button to cancel your print job. If you see an error message, click OK.
3. In the Apple menu or the Dock, select System Preferences.
4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
5. Select Driver or Options.
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You see a screen like this:
6. Select On as the Permit temporary black printing setting.
7. Click OK.
8. Close the utility window.
9. Load plain paper or an envelope in your product.
10. Access the print settings in your print application.
11. Select Print Settings from the pop-up menu.
12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
13. Select the Grayscale option.
14. Click Print to print your document.
Parent topic: Printing with Black Ink and Expended Color Cartridges
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Conserving Low Black Ink with Windows
The following window appears when black ink runs low and there is more color ink.
Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper
type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor
must be enabled.
• Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink
for the document you are printing.
• Click Disable this feature to continue using the remaining black ink.
Note: If you disable this feature, it remains disabled until you install a new black ink cartridge.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Replacing the Maintenance Box
If the maintenance box is full, a message appears on your product's LCD screen. Select How To and
follow the steps on the LCD screen to replace the maintenance box.Make sure you have a new
maintenance box before you begin.
Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a
week. Keep the maintenance box away from direct sunlight.
1. Make sure the product is not printing.
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2. Remove the new maintenance box from its package.
Caution: Do not touch the green chip on the maintenance box.
3. Press the tab on the maintenance box cover and remove it.
4. Grasp the maintenance box and pull it out of its holder.
Note: Do not tilt the used maintenance box or take it apart.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep the maintenance box out of the reach of children and do not drink the ink.
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5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal
the bag and dispose of it carefully.
6. Insert the new maintenance box into the holder and push it all the way in.
7. Press the tab on the maintenance box cover and reattach it.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
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Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
If running these utilities does not solve the problem, you may need to replace the ink cartridges.
Print Head Maintenance
Aligning the Print Head Using the Product Control Panel
Adjusting the Print Quality Using the Product Control Panel
Cleaning the Paper Guide
Checking the Number of Sheets on the LCD Screen
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
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Parent topic: Print Head Maintenance
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Press the home button, if necessary.
4. Select Maintenance.
5. Select Print Head Nozzle Check.
You see a screen like this:
6. Select Start.
The nozzle pattern prints.
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7. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
8. Do one of the following:
• If there are no gaps, select O.
• If there are gaps or the pattern is faint, select X and continue.
9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing or longer if printing. Then try cleaning the print head again. If quality still does not improve,
contact Epson support.
Parent topic: Print Head Nozzle Check
Related concepts
Print Head Cleaning
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Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
3. Select Print Head Nozzle Check.
You see a window like this:
4. Click Print.
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5. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
6. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head.
Parent topic: Print Head Nozzle Check
Related concepts
Print Head Cleaning
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
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Parent topic: Print Head Maintenance
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
Related tasks
Removing and Installing Ink Cartridges
Cleaning the Print Head Using the Product Control Panel
You can clean the print head using the control panel on your product.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Press the home button, if necessary.
4. Select Maintenance.
5. Select Print Head Cleaning.
You see a screen like this:
6. Select Start to clean the print head.
When the cleaning cycle is finished, you see a message on the screen.
Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
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7. Select Check.
8. Select Print to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing or longer if printing. Then try cleaning the print head again. If quality still does not improve,
contact Epson.
Parent topic: Print Head Cleaning
Related tasks
Loading Paper in the Cassette
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
4. Select Print Head Cleaning.
264
You see a window like this:
5. Click Start to begin the cleaning cycle.
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is
finished.
Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not
be able to print.
6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle
Check Pattern and click Print.
265
7. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
• If there are no gaps, click Finish.
• If there are gaps or the pattern is faint, click Clean to clean the print head again.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing. Then try cleaning the print head again. If quality still does not improve, contact Epson.
Parent topic: Print Head Cleaning
Related tasks
Loading Paper in the Cassette
Aligning the Print Head Using the Product Control Panel
You can align the print head using the control panel on your product.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Press the home button, if necessary.
4. Select Maintenance.
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5. Select Print Head Alignment .
6. Select one of the following options:
• Ruled Line Alignment if vertical lines in your printout are misaligned.
• Horizontal Alignment if your printout contains horizontal banding.
7. Follow the on-screen instructions to print an alignment sheet.
Note: Do not cancel printing while you are printing head alignment patterns.
8. Check the printed patterns on the alignment sheet and select the following on the LCD screen,
depending on the alignment pattern you printed:
• Ruled Line Alignment: For patterns 1 and 2, select the number representing the pattern with the
least misaligned vertical line.
• Horizontal Alignment: Select the number representing the pattern with the least amount of
separation or overlap.
9. Select Done.
Parent topic: Adjusting Print Quality
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Related tasks
Loading Paper in the Cassette
Adjusting the Print Quality Using the Product Control Panel
You can adjust the print quality using the control panel on your product.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Press the home button, if necessary.
4. Select Settings > Maintenance > Print Quality Adjustment.
5. Follow the on-screen instructions to print an alignment sheet.
Note: Do not cancel printing while you are printing head alignment patterns.
6. Check the printed patterns on the alignment sheet and select number of the best printed pattern for
each set:
• Select the number representing the pattern with the least amount of separation or overlap.
• Select the number representing the pattern with the least misaligned vertical line.
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• Select the number representing the pattern with the least amount of separation or overlap.
7. Continue following the on-screen instructions to finish the print quality adjustment.
Parent topic: Adjusting Print Quality
Related tasks
Loading Paper in the Cassette
Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in this
size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Select Settings.
3. Select Maintenance.
4. Scroll down and select Paper Guide Cleaning.
5. Follow the on-screen instructions to clean the paper guide.
6. Repeat these steps as necessary until the paper comes out clean.
Parent topic: Adjusting Print Quality
Related tasks
Loading Paper in the Cassette
Checking the Number of Sheets on the LCD Screen
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Checking the Number of Sheets on the LCD Screen
You can view the number of sheets of paper that have fed through the product on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings > Print Counter to view the number of prints (In Total, B&W and Color).
3. Select Print Sheet > Print if you want to print a record of the number of printed pages.
Parent topic: Adjusting Print Quality
Related tasks
Loading Paper in the Cassette
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Cleaning and Transporting Your Product
See these sections if you need to clean or transport your product.
Cleaning Your Product
Transporting Your Product
Cleaning Your Product
To keep your product working at its best, you should clean it several times a year.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Do not use oil or other lubricants inside the product or let water get inside it.
1. Turn off the product.
2. Unplug the power cord.
3. Disconnect any connected cables.
4. Pull out the paper cassette and remove the paper.
271
5. Open the document cover.
272
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is
recommended) moistened with a little glass cleaner.
Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with
any force.
7. Close the document cover.
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8. Open the ADF cover.
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9. Use a soft, moist cloth to clean the rollers and the interior of the ADF.
Caution: Using a dry cloth may damage the surface of the rollers. Do not use the ADF until the
rollers are dry.
10. Clean the outer case and control panel with a soft, clean, and damp cloth. If there are stubborn
stains, use a damp cloth with a mild detergent.
Parent topic: Cleaning and Transporting Your Product
Transporting Your Product
If you need to store your product or transport it a long distance, prepare it for transportation as described
here.
Caution: During transportation and storage, follow these guidelines:
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
275
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent
the product from printing.
• Do not carry the product by its control panel; this may damage the product.
Note: Before storing your product for a long period, replace low, expended, or expired ink to help
prevent the print head from drying out. Store your product in a cool, dry place.
1. Turn off the product.
2. Wait for the power light to go out, then unplug the power cable.
3. Disconnect any connected cables.
4. Remove all the paper from the product.
5. Close the output tray and paper support.
6. Remove any memory device inserted in the product.
7. Lift up the scanner unit and check to see if the print head is in the far right position (the home
position). If not, turn on the product, wait for the print head to move, then turn the product off again.
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8. Secure the ink cartridge holder to the case with tape.
9. Lower the scanner unit.
10. Lower the control panel.
11. Place the product in its original packing materials, if possible, or use equivalent materials with
cushioning around the product.
Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder
before turning on your product. If print quality has declined when you print again, clean and align the
print head.
Parent topic: Cleaning and Transporting Your Product
Related concepts
Print Head Nozzle Check
Print Head Cleaning
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Solving Problems
Check these sections for solutions to problems you may have using your product.
Viewing the Help Screen
Checking for Software Updates
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Faxing Problems
Solving USB Device Problems
Uninstall Your Product Software
Where to Get Help
Viewing the Help Screen
You can view troubleshooting or how-to topics on the LCD screen at any time.
1. Select the help icon.
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You see this screen:
2. Select Troubleshooting or How To to view instructional images or animations.
Parent topic: Solving Problems
Checking for Software Updates
It's a good idea to check Epson's support website occasionally for free updates to your product software.
Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and
select your product.
Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink
cartridges and ink supplies are not compatible and, even if described as compatible, may not function
properly or at all. Epson periodically provides firmware updates to address issues of security,
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect
the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior
to a firmware update may not continue to function.
• Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of
the Windows taskbar, or clicking the up arrow and right-clicking .
• On the Maintenance tab in the printer settings window
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You can also update the software by selecting EPSON Software Updater in the EPSON or Epson
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
• macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.x: You can manually update the software by opening the
App Store, selecting Updates, searching for a software update option for Epson Software, and
selecting Update.
Parent topic: Product Basics
Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
Note: If the screen is dark, press the screen to wake the product from sleep mode.
LCD screen message Condition/solution
Printer Error. Turn on the printer
again. See your documentation for
more details
Turn the product off and then back on again. If the error persists,
check for and remove any jammed paper or protective materials
from the product. If the error still persists, contact Epson for
support.
Paper out in XX. Load paper and insert the cassette all the way.
You need to replace Ink Cartridge Replace the indicated ink cartridges.
The printer's borderless printing ink
pad is nearing the end of its service
life. It is not a user-replaceable part.
Please contact Epson Support.
The ink pads are near the end of their service life and the
message will be displayed until the ink pad is replaced. Contact
Epson to replace ink pads before the end of their service life.
The printer's borderless printing ink
pad has reached the end of its
service life. It is not a user-
replaceable part. Please contact
Epson Support.
The ink pad is at the end of its service life. Turn off the product
and contact Epson for support.
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LCD screen message Condition/solution
Paper Setup Auto Display is set to
Off. Some features may not be
available. For details, see your
documentation.
AirPrint is not available when the Paper Setup Auto Display
setting is disabled. Change the Paper Setup Auto Display
setting to On.
No dial tone is detected. Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. If you still cannot send a fax, turn off
the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
The combination of the IP address
and the subnet mask is invalid. See
your documentation for more details
There is a problem with the network connection to your product.
Set up your product on the network again.
To use cloud services, update the
root certificate from the Epson Web
Config utility
Access the Web Config utility and update the cloud service root
certificate.
Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.
Make sure the printer port is correctly configured. In Windows,
make sure the port is set to a USBXXX setting for a USB
connection or EpsonNet Print Port for a network connection.
Recovery mode
Update Firmware
An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
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LCD screen message Condition/solution
DNS error. Check DNS settings. A communication error during scanning to a shared folder over a
network has occurred. Try the following:
• Make sure the computer you are scanning to is turned on and
not in sleep mode.
• Temporarily disable the computer's firewall and security
software, then try saving a scan over the network again. If
successful, check your security software settings.
• Check the computer's network type to make sure it is not set
to Public; you cannot save a scan to a shared folder over a
public network. Click the link to "Cannot Save a Scan to a
Shared Folder Over a Network" below for instructions.
• Make sure the shared folder path matches the path registered
to your product's contacts list.
• Make sure the IP address of the computer is correct. If using
DHCP, obtain the IP address again. If using a static IP
address, change the computer name in the shared folder path
to the IP address and try again. (For example, change
\\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN)
• Make sure the DNS setting is correct, and that the computer
name and IP address match when the DNS server
management table is updated. Contact your network
administrator.
Authentication error. Check the
authentication method, authenticated
account, and authenticated
password.
An authentication error during scanning to a shared folder over a
network has occurred. Make sure the computer's user name and
password are correct and match those registered to your
product's contacts list. Also make sure the password has not
expired.
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LCD screen message Condition/solution
Communication error. Check the Wi-
Fi/network connection.
A wireless communication error during scanning to a shared
folder over a network has occurred. Try the following:
• Make sure the path to the shared folder matches the path
registered to your product's contacts list.
• Make sure you enabled access rights to the shared folder in
the folder Properties when you created the shared folder. See
the link below for instructions on creating a shared folder
using the correct properties.
• Windows: Make sure the Use Microsoft network sharing
setting is enabled in Web Config. Select Network > MS
Network to access the setting. See the link below for
instructions on accessing Web Config.
The file name is already in use.
Rename the file and scan again.
A file of the same name already exists in the shared network
folder you are trying to scan to. Change the filename, or move or
deleted files as necessary and try scanning to the shared folder
again.
Scanned file(s) are too large. Only
XX pages have been sent. Check if
the Location has enough space.
The storage on the computer you are trying to scan to does not
have enough space to store your scan. Increase the free space
and try again.
Note: In some print cycles a very small amount of surplus ink may be collected in the borderless printing
ink pad. To prevent ink leakage from the pad, the product is designed to stop borderless printing when
the pad has reached its limit. Whether and how often this is required will vary according to the number of
pages you print using the borderless print option. The need for replacement of the pad does not mean
that your printer has ceased to operate in accordance with its specifications. The printer will advise you
when the pad requires replacing and this can only be performed by an authorized Epson Service
provider. The Epson warranty does not cover the cost of this replacement.
Parent topic: Solving Problems
Related references
Cannot Save a Scan to a Shared Folder Over a Network
Related tasks
Selecting the Line Type
Using AirPrint
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Connecting a Telephone or Answering Machine
Checking for Software Updates
Creating a Shared Network Folder
Accessing the Web Config Utility
Related topics
Solving Paper Problems
Wi-Fi or Wired Networking
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the home button, if necessary.
4. Select Maintenance.
5. Select Print Head Nozzle Check.
You see a screen like this:
6. Select Start.
The nozzle pattern prints.
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7. Do one of the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this book or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean the print head.
• If the page does not print, the product may have a problem. Check the other solutions in this
manual. If they do not work, contact Epson.
Parent topic: Solving Problems
Related concepts
Print Head Cleaning
Uninstall Your Product Software
Related tasks
Aligning the Print Head Using the Product Control Panel
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
1. Press the home button, if necessary.
2. Select Settings.
3. Scroll down and select Restore Default Settings.
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You see a screen like this:
4. Select one of these options:
• Network Settings: Resets all network settings
• Copy Settings: Resets all settings for copying
• Scan Settings: Resets all settings for scanning
• Fax Settings: Resets all settings for faxing
• Clear All Data and Settings: Resets all control panel settings including the contacts list
You see a confirmation screen.
5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Parent topic: Solving Problems
Solving Setup Problems
Check these sections if you have problems while setting up your product.
Product Does Not Turn On or Off
Noise After Ink Installation
Software Installation Problems
Parent topic: Solving Problems
286
Product Does Not Turn On or Off
If you cannot turn the product on or off, try these solutions:
• If you cannot turn on your product, make sure the power cord is securely connected and hold down
the power button a little longer.
• If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off
your product, unplug the power cord, plug the power cord back in, then turn your product on and off
again using the power button.
Parent topic: Solving Setup Problems
Noise After Ink Installation
If you hear noises from your product after installing ink, check the following:
• The first time you install the ink cartridges, the product must charge its print head. Wait until charging
finishes before you turn off the product, or it may charge improperly and use excess ink the next time
you turn it on.
• If the product's print head stops moving or making noise, and the charging process has not finished
after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still
in progress. If it is still in progress, contact Epson for help.
Parent topic: Solving Setup Problems
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the Start Here sheet. Also make sure your system meets the requirements for your operating system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your system administrator.
Parent topic: Solving Setup Problems
Related concepts
Uninstall Your Product Software
287
Related references
Windows System Requirements
Mac System Requirements
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is
not responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your fax and network data and settings.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac Printer Window
Wireless Network Connection is Unstable on a Mac
Cannot Print Over a Network
Cannot Scan Over a Network
Parent topic: Solving Problems
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.
• Make sure to place your product within contact range of your router or access point. Avoid placing
your product near a microwave oven, cordless phone, or large metal object, such as a filing cabinet.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Try restarting your router following the instructions in your router documentation.
288
Note: If you are reading these instructions online, you will lose your Internet connection when you
restart your router.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless
access point is using one of the usable channels and change to a usable channel, if necessary.
• If you cannot connect your product to a device using Wi-Fi Direct, you may have exceeded the
maximum number of devices connected to your product (8). Print a network status sheet or access
Web Config on the browser for your device and check the number of connected devices. If 8 devices
are already connected, disconnect a device by deleting the product's SSID from the Wi-Fi screen of
that device. If fewer than 8 devices are connected, check the accuracy of your other network settings,
move your device closer to your product, and try connecting again.
Parent topic: Solving Network Problems
Related tasks
Enabling Wi-Fi Direct Mode
Printing a Network Status Sheet
Printing a Network Connection Report
Selecting Wireless Network Settings from the Control Panel
Related topics
Wi-Fi or Wired Networking
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify the connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
289
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
• Make sure your product is not connected to a guest network.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: Uninstall your product software.
3. Restart your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
restart your router, so note the next step before restarting it.
4. Download your product software from the Epson website using the instructions on the Start Here
sheet.
• If you have replaced your router, reinstall your product software to connect to the new router.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing detection of your device over the network. See your router or access point documentation
for instructions on disabling the Privacy Separator function.
Parent topic: Solving Network Problems
Related concepts
Uninstall Your Product Software
Uninstall Your Product Software
Related tasks
Printing a Network Connection Report
Related topics
Wi-Fi or Wired Networking
Product Does Not Appear in Mac Printer Window
If your product does not appear in the Mac printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
290
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear
on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall
your software.
Parent topic: Solving Network Problems
Wireless Network Connection is Unstable on a Mac
If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network
interference between your product and your Mac.
If you cannot connect to your product over the wireless network or the connection becomes unstable,
move the device connected to your Mac USB 3.0 port further away from your Mac.
If your wireless router or access point has a 5 GHz band, connect to it (U.S. and Canada only).
Note for U.S. and Canada: If your router uses a single network name (SSID) for both the 2.4 GHz and 5
GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and
Home Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
Parent topic: Solving Network Problems
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• If the IP address assigned to the product is 169.254.XX.XX and the subnet mask is 255.255.0.0, the IP
address may not be assigned correctly. Check the IP address and subnet mask assigned to the
product (Settings > General Settings > Network Settings > Advanced) then restart the wireless
router or reset the network settings for the product.
• Make sure your computer and product are both using the same wireless network.
291
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point. Avoid placing your product near a microwave oven,
cordless phone, or large metal object, such as a filing cabinet.
Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual
band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the
2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home
Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet
service provider for instructions.
• Try restarting your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
restart your router.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
• Check your wired LAN router or access point to see if the LED for the port to which your product is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your product and to your router, access
point, switch, or hub.
• Try connecting your product to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your product from another computer on the network.
• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear lit on the
LCD screen, make sure your product software was installed correctly. If necessary, reinstall your
software.
Parent topic: Solving Network Problems
Related concepts
Uninstall Your Product Software
292
Related tasks
Printing a Network Status Sheet
Related topics
Wi-Fi or Wired Networking
Cannot Scan Over a Network
If you cannot scan over a network, try these solutions:
• Make sure the computer and product are connected to the same network (or network segment/VLAN).
• Move the product and computer or smart device closer to the router or access point.
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few
seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan 2 again.
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• Check the network connection setting in the Epson Scan 2 Utility.
• Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility:
Windows 10: Click and select EPSON > Epson Scan 2 Utility. Make sure your product is
selected. If necessary, select the Other tab and click Reset.
Windows 8.x: Navigate to the Apps screen, select EPSON, and select Epson Scan 2 Utility. Make
sure your product is selected. If necessary, select the Other tab and click Reset.
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson
Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other
tab and click Reset.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure your product is selected. If necessary, select the Other tab and click Reset.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• If you see the message "Network product is not available: currently being used by user", there may be
a communication error between the product and computer. Restart the product.
• If the Firewall function is active, the product may not be discovered by the Epson Scan 2 Utility. Open
the Epson Scan 2 Utility, enter the IP address for your product, and click Add.
293
• If the product and computer cannot communicate and are connected to the same network (or network
segment/VLAN), the privacy separator on your router must be disabled. Follow the instructions in your
router documentation to disable the privacy separator.
Parent topic: Solving Network Problems
Related tasks
Starting a Scan Using the Product Control Panel
Starting a Scan from a Smart Device
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Scanning a Document in Epson ScanSmart
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Cannot Copy
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Originals Do Not Feed From the Automatic Document Feeder
Parent topic: Solving Problems
Product Cannot Copy
If your product cannot make copies, try these solutions:
• If user restriction has been enabled, you may need to enter a user name and password. Contact your
administrator for assistance.
• If the product has an error, such as a paper jam, you cannot make copies. Check the LCD screen for
any errors, and follow the onscreen instructions to clear the error.
Parent topic: Solving Copying Problems
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
294
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Product Makes Noise When It Sits for a While
Your product is performing routine maintenance. This is normal.
Parent topic: Solving Copying Problems
Originals Do Not Feed From the Automatic Document Feeder
If your originals do not feed when placed in the ADF, try these solutions:
• Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload
the originals.
• Make sure the size, weight, and number of your originals are supported by the ADF.
• Make sure the originals are loaded correctly.
• Slide the edge guides against the edges of the originals.
• Make sure the document is not curled or creased.
• Try cleaning the inside of the ADF.
• Do not load originals above the arrow mark on the ADF edge guide.
Parent topic: Solving Copying Problems
Related references
Document Jams in the Automatic Document Feeder
ADF Original Document Specifications
Related tasks
Placing Originals in the Automatic Document Feeder
Cleaning Your Product
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
295
Paper Jam Problems in the Cassette
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
Paper Ejection Problems
Parent topic: Solving Problems
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• Make sure the paper cassette is inserted all the way in the printer.
• Make sure the paper size and type settings match the size and type of paper you loaded.
• If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides.
Make sure the paper stack is not above the tab on the edge guides inside the cassette.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• If too many pages are fed when you are performing manual 2-sided printing, remove all other paper
from the cassette before reloading the paper.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Follow any special loading instructions that came with the paper.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface
that extends beyond the base of the product in all directions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
296
Paper Jam Problems in the Cassette
If paper has jammed in the cassette, follow the steps here to clear the jam.
Note: Your product may look different than the one shown, but the steps are the same unless otherwise
noted.
1. Cancel the print job, if necessary.
2. Pull out the paper cassette.
297
3. Carefully remove any paper jammed inside the product.
4. Carefully follow all paper loading instructions and reload the paper.
5. Keep the cassette flat as you gently insert it.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
Related tasks
Loading Paper in the Cassette
Paper Jam Problems in the Rear Cover
If paper has jammed in the rear cover, follow the steps here to clear the jam.
1. Cancel the print job, if necessary.
298
2. Squeeze the tabs and open the rear cover.
3. Carefully remove any jammed paper from inside the product.
299
4. Carefully remove any jammed paper from the duplexer.
5. Close the rear cover.
300
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Document Jams in the Automatic Document Feeder
Related tasks
Loading Paper in the Cassette
Document Jams in the Automatic Document Feeder
If you have problems with document jams in the automatic document feeder (ADF), follow the steps here
to clear the jam.
1. Cancel the print job, if necessary.
2. Remove your originals from the ADF.
3. Open the ADF cover.
301
4. Carefully remove any jammed pages from beneath the ADF.
5. Close the ADF cover, then raise the document cover.
302
303
6. Carefully remove any jammed pages.
304
7. Lower the document cover.
305
8. Raise the ADF input tray and carefully remove any jammed pages.
9. Lower the ADF input tray.
10. Reload your originals.
Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure
your originals are not bent, folded, or curled and do not have tape, staples, or other materials that
could obstruct the feeder.
11. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Paper Jam Problems in the Rear Cover
ADF Original Document Specifications
306
Related tasks
Placing Originals in the Automatic Document Feeder
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper falls from the output tray, extend the paper stopper.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper.
Parent topic: Solving Paper Problems
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Cancelling Printing Using the Product
Loading Paper in the Cassette
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Error After Cartridge Replacement
Printing is Slow
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on and connected to your computer.
• Make sure any interface cables are connected securely at both ends.
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• Make sure the interface specifications match the specifications for the printer and the computer.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• If your computer is connected using a USB cable, try a different USB port on your computer or a
different cable.
• Make sure the printer status is not offline or pending.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. Print the image at a lower
resolution or if necessary, increase your system's memory.
• In Windows, make sure your product is selected as the default printer and the printer port setting
matches the printer connection port.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on-
screen instructions to check the connection status:
• Windows 10: Click and select Epson Software > Epson Printer Connection Checker.
• Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker
icon.
• Windows 7: Click and select All Programs > Epson Software > Epson Printer Connection
Checker.
• On a Mac, make sure the printer is added to the printer list and the printer is not paused.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Running a Product Check
Using AirPrint
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Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
• Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your
product name and select Manage > Printing preferences.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers. Right-click your product name, select Printing Preferences, and select
your product name again if necessary.
• Windows 7: Click and select Devices and Printers. Right-click your product name, select
Printing Preferences, and select your product name again if necessary.
• Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.
Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
2. Click the Maintenance tab.
3. Click the Extended Settings button.
4. Select Enable EPSON Status Monitor 3 and click OK.
5. Click the Monitoring Preferences button.
6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
7. Click OK to close the open program windows.
Parent topic: Solving Problems Printing from a Computer
Error After Cartridge Replacement
If you see an error light or error message after you replace an ink cartridge, follow these steps:
1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should
be beneath the cutout in the product case.)
Note: If the print head is not in the ink cartridge replacement position, follow the instructions on
replacing an ink cartridge in this manual to move it.
2. Remove and reinsert the replaced ink cartridge, making sure to push it all the way into its slot.
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3. Complete the ink cartridge installation steps.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Removing and Installing Ink Cartridges
Printing is Slow
If printing becomes slow, try these solutions:
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• If you are using Windows 7, close the Devices and Printers window before you print.
• On a Mac, make sure you download and install the Epson printer driver.
• Make sure Quiet Mode is turned off.
• Clear space on your hard drive or run a defragmentation utility to free up existing space.
• Close any programs you are not using when you print.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If printing becomes slower after printing continuously for a long time, the product may have
automatically slowed down to protect the print mechanism from overheating or becoming damaged.
Let the product rest with the power on for 30 minutes, then try printing again.
• If you are printing over a wireless network, factors such as interference, network traffic, or weak signal
strength may affect your printing speed.
Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual
band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the
2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home
Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet
service provider for instructions.
For the fastest printing, select the following settings in your product software:
• Make sure the paper type setting matches the type of paper you loaded.
• Turn on any high speed settings in your product software.
• Select a lower print quality setting.
• Make sure the ink drying time has not been increased for double-sided printing.
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• Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress,
and select the following settings:
• Always Spool RAW Datatype
• Page Rendering Mode
• Print as Bitmap
• Windows: Select Printing preferences, click the More Options tab, and make sure the
Bidirectional printing setting is enabled.
• Mac: Select System Preferences, select Printers & Scanners, and select your product. Select
Options & Supplies, select Options (or Driver), and enable the Bidirectional printing setting.
• Enable the bidirectional setting on the product control panel (Settings > General Settings > Printer
Settings > Bidirectional).
If printing is still slow and you are using Windows 7 or Windows Vista, try the following:
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders:
ProgramData > EPSON > PRINTER.
Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and
search options. In the window that appears, click the View tab, select Show hidden files, folders,
and drives in the Advanced settings list, and click OK.
2. Right-click the EPAUDF01.AUD file and select Delete.
3. Restart your computer and try printing again.
Parent topic: Solving Problems Printing from a Computer
Related references
Paper or Media Type Settings - Printing Software
Windows System Requirements
Mac System Requirements
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Extended Settings - Windows
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Solving Page Layout and Content Problems
Check these sections if you have problems with the layout or content of your printed pages.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Border Appears on Borderless Prints
Incorrect Characters Print
Incorrect Image Size or Position
Slanted Printout
Parent topic: Solving Problems
Inverted Image
If your printed image is inverted unexpectedly, try these solutions:
• Turn off any mirror or inversion settings in your printing application.
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer
software. (This option has different names, depending on your operating system version.)
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Mac
Selecting Additional Layout and Print Options - Windows
Too Many Copies Print
Make sure that the Copies setting in your printing program or printer software is not set for multiple
copies.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
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Blank Pages Print
If blank pages print unexpectedly, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip
Blank Page setting in your printer software, if available.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Extended Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Incorrect Margins on Printout
If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the product.
• When placing originals on the scanner glass, align the corner of the original with the corner indicated
by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner.
• Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area
may extend to include the dust or stains.
• Load paper in the correct direction and slide the edge guides against the edges of the paper.
• Select the appropriate original size in the copy settings.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
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Border Appears on Borderless Prints
If you see a border on borderless prints, try these solutions:
• Make sure you are printing on a compatible borderless paper type and size.
Note: For custom paper sizes, make sure you select a supported borderless page width.
• Windows: Make sure you selected the Borderless setting in your printer software.
• Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in
your printer software.
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless
prints.
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement
may not be enough to cover the paper.
• Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White
Borders.
Parent topic: Solving Page Layout and Content Problems
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If incorrect characters still appear in your prints, try connecting your product using a different cable.
• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
• Make sure you are using the printer software for this product. Check the product name at the top of the
driver window.
Parent topic: Solving Page Layout and Content Problems
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Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure you selected the correct paper size on the control panel.
• Make sure your paper is positioned correctly for feeding into the printer.
• Slide the edge guides against the edges of the paper.
• Clean the scanner glass and document cover.
• If the edges of a copy are cropped, slightly move the original away from the edges of the scanner
glass.
• Be sure to select the appropriate original size setting for your original in the copy settings.
• If the image is slightly enlarged and cropped during borderless printing, change the Expansion
setting.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
Cleaning Your Product
Slanted Printout
If your printouts are slanted, try these solutions:
• Make sure your paper meets the specifications for your product.
• Slide the edge guide against the edge of the paper.
• Select a higher print quality setting in your printer software.
• Turn off any high speed settings in your product software.
• Align the print head.
• Adjust the print quality.
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• Make sure the product is not printing while tilted or at an angle.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Loading Paper in the Cassette
Solving Print Quality Problems
Check these sections if your printouts have problems with print quality, but your image looks fine on your
computer screen.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Parent topic: Solving Problems
White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Turn off any high speed settings in your product software.
• Align the print head. If print quality does not improve after aligning the print head, disable the
bidirectional (high speed) setting.
• When vertical banding appears or the paper is smeared, clean the paper path.
• You may need to replace the ink cartridges.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
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Print Head Cleaning
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Additional Layout and Print Options - Windows
Selecting Printing Preferences - Mac
Loading Paper in the Cassette
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
• Make sure your paper meets the specifications for your product.
• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
• Make sure the paper type setting in your product software matches the type of paper you loaded.
• If you are printing on thick paper or envelopes, turn on the Thick Paper setting from the control panel
or select Thick Paper and Envelopes in the Extended Settings of the printer software. (Turning this
setting on will decrease print speed.)
• When manually printing 2-sided, make sure the ink is completely dry before loading the paper.
• Turn off any high speed settings in your product software.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily
saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Adjust the density and/or ink drying time settings.
• Lower the copy density setting on the product control panel.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head using the Print Quality Adjustment setting.
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• Do not press too hard on the original or the document cover when you are scanning originals on the
scanner glass.
• Clean the scanner glass.
• Clean the ADF.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Related references
Paper Specifications
Compatible Epson Papers
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Double-sided Printing Settings - Windows
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Paper or Media Type Settings - Printing Software
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Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Loading Paper in the Cassette
Cleaning the Paper Guide
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head using the Print Quality Adjustment setting.
• Adjust the print quality in the product software.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Note: Images from the Internet may be low resolution and not result in a high quality printout.
• If you enlarged the image size in an image-editing program, you need to increase the image resolution
setting to retain a high image quality. Increase the image resolution by the same amount you increase
the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the
image size for printing, change the resolution setting to 600 dpi.
Note: Higher resolution settings result in larger file sizes, which take longer to process and print.
Consider the limitations of your computer system when selecting a resolution, and select the lowest
possible resolution that produces acceptable quality to keep file sizes manageable.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
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Print Head Cleaning
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Loading Paper in the Cassette
Incorrect Colors
If your printouts have incorrect colors, try these solutions:
• Make sure the Grayscale setting is not selected in your printer software.
• Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors
may look different than you expect. To speed up drying time, do not stack your printouts on top of each
other.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color
management system to get as close as possible. Try using the color management options in your
printer software.
• Try selecting a different Color Management setting on the More Options tab of the printer software,
and changing the Scene Correction setting to something other than Auto Correct.
• For best results, use genuine Epson paper.
• On the product control panel, change the Enhance setting from Auto to another option, or select
Enhance Off.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Compatible Epson Papers
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Related tasks
Selecting Basic Print Settings - Mac
Managing Color - Mac
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Scanning Speed is Slow
Cannot Save a Scan to a Shared Folder Over a Network
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control
panel.
• If you are scanning with the ADF, make sure the ADF and document covers are closed.
• Try scanning at a lower resolution or increase the free space on the computer's hard disk. Scanning
stops if the total data size reaches the limit.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
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Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If you scan at a high resolution over a network, a communication error may occur. Lower the
resolution.
• If you are scanning with the ADF, check that the document cover and ADF cover are closed.
• Make sure Epson Scan 2 is selected as your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Check the connection setting and test the connection using Epson Scan 2 Utility:
Windows 10: Click and select EPSON > Epson Scan 2 Utility. Make sure the correct product is
selected. If necessary, select the Other tab and click Reset.
Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct
product is selected. If necessary, select the Other tab and click Reset.
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan
2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other
tab and click Reset.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure the correct product is selected. If necessary, select the Other tab and click Reset.
• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both
versions and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Scanning Speed is Slow
If scanning speed is slow, try these solutions:
• Lower the scan resolution in the Epson Scan 2 settings. Select a lower resolution, and try scanning
again.
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• In the Epson Scan 2 window, click the icon. On the Scan tab, make sure Quiet Mode is disabled.
Note: Quiet Mode is not available on all products.
Parent topic: Solving Scanning Problems
Cannot Save a Scan to a Shared Folder Over a Network
If you cannot save a scan to a shared folder when scanning over a network, or saving takes a very long
time, try these solutions:
• If you cannot scan to a shared folder over the network, make sure you did the following:
• Created a shared folder on your computer (Windows).
• If you registered the shared folder path to your product's control panel contact list or entered the
path manually to scan, make sure you used the correct path.
• Make sure the network folder does not already contain a file of the same name. If so, rename the file
and try again.
• If you still cannot scan to the shared folder, your network type may be set to Public. You cannot scan
to a shared folder when using a public network. Follow the steps here to check and change your
network type, if necessary. Be sure to log into your Windows computer as an administrator.
Note: The name of available network types varies in the different Windows versions. For details on
selecting Windows network sharing settings, see Windows help.
Windows 10:
1. Click and select Settings.
2. Select Network & Internet.
3. Click your network type: Ethernet or Wi-Fi.
4. Click your network name.
5. Make sure the Make this PC discoverable setting is set to On. Select this setting when connected
to a private network so you can save a scan to a shared folder. If you select Off, you cannot save
your scan to a shared folder on a private network.
Windows 8.1:
1. At the Start screen, type PC Settings to automatically search the system.
2. Click Network in the PC Settings window.
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3. Click your network name.
4. Make sure Find devices and content is set to On. Select this setting when connected to a private
network so you can save a scan to a shared folder. If you select Off, you cannot save your scan to
a shared folder on a private network.
Windows 8.0:
1. At the Start screen, type Settings to automatically search the system.
2. Select Settings when it appears and type Network into the search field.
3. Right-click your network name in the window that appears and click Turn sharing on or off.
4. When you see this message, select Yes:
Do you want to turn on sharing between the PCs and connect to devices on this network?
Select this setting when connected to a private network so you can save a scan to a shared folder.
If you select No, you cannot save your scan to a shared folder on a private network.
Windows 7:
1. Click or press the Windows key on your keyboard.
2. Type Network and Sharing Center into the search field.
3. Under View your active networks, make sure Home network or Work network is selected when
connected to a private network so you can save a scan to a shared folder. (If you need to change
the network type, click the network type name.) If you select Public network, you cannot save a
scan to a shared folder.
• If saving your scan to a shared folder takes a very long time, make sure the DNS setting and the DNS
domain name are correct. Contact your network administrator for instructions.
Parent topic: Solving Scanning Problems
Related topics
Setting Up and Scanning to a Network Folder or FTP Server
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Scanned Image Quality Problems
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
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Characters are Not Recognized During Conversion to Editable Text (OCR)
Scanned Characters are Blurry
Image Colors are Patchy at the Edges
Ripple Patterns Appear in an Image
Streaks Appear in All Scanned Images
Scanned Image Edges are Cropped
Parent topic: Solving Problems
Scanned Image Quality Problems
If you encounter quality problems with your scanned image, try these solutions:
Image is Distorted or Blurry
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the
scanner glass.
• Do not move your original or your product during scanning.
• Clean the scanner glass and the ADF and remove and dirt or dust on your originals.
• Do not press on the document cover or the original with too much force.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable
surface that extends beyond its base in all directions.
• Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:
• Make sure you select the correct Image Type for your original.
• Increase the Resolution setting.
• If the Image Type setting is Black & White, adjust the Threshold setting. (The Image Option must
be set to None or Color Enhance.)
• If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.
• If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is
Color or Grayscale, change the Text Enhancement setting to High.
Image is Too Dark
• Make sure you select the correct Image Type for your original.
• If the Image Type is set to Color or Grayscale, adjust the Brightness setting.
• Check the brightness and contrast settings of your computer monitor.
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Back of Original Image Appears in Scanned Image
• Place a piece of black paper on the back of the original and scan it again.
• Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:
• Make sure you select the correct Image Type for your original.
• Select the Advanced Settings tab and adjust the Brightness setting.
• If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to
Color or Grayscale, change the Text Enhancement setting to High.
Note: The Text Enhancement and Remove Background settings depend on the selected Image
Type.
Scanned Image Colors Do Not Match Original Colors
Printed colors can never exactly match the colors on your computer monitor because printers and
monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use
CMYK (cyan, magenta, yellow, and black).
Check the color matching and color management capabilities of your computer, display adapter, and the
software you are using to see if they are affecting the palette of colors you see on your screen.
To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if
available) and try scanning again:
• Make sure you select the correct Image Type for your original.
• If the Image Type setting is Color or Grayscale, adjust the Contrast setting.
• If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.
Parent topic: Solving Scanned Image Quality Problems
Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• Make sure you select the correct Image Type for your original.
• If the Image Type setting is Black & White, adjust the Threshold and scan again.
• Remove any lint or dirt from your original.
• Do not press on the original or the document cover with too much force.
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Parent topic: Solving Scanned Image Quality Problems
Related references
Additional Scanning Settings - Advanced Settings Tab
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, try these solutions:
• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
• Make sure any interface cables are securely connected at both ends.
Keep the document cover closed to prevent dirt or dust from getting inside.
If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You
can also try cleaning the ADF and scanning again.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Straight Lines in an Image Appear Crooked
If straight lines in an original appear crooked in a scanned image, make sure to place your original
straight when you scan it.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Placing Originals on the Product
Characters are Not Recognized During Conversion to Editable Text (OCR)
If characters in your scanned images are not recognized during OCR conversion, try these solutions:
• Make sure your original is loaded straight on your product.
• Use an original with clear text.
• When saving scanned images as Searchable PDFs, make sure the correct OCR language is selected.
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• Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again:
• On the Main Settings tab, make sure you select the correct Image Type for your original.
• On the Main Settings tab, set the Resolution between 200 and 600 dpi.
• On the Advanced Settings tab, select Text Enhancement and choose a setting.
Note: The Text Enhancement setting depends on the selected Image Type.
• If the Image Type is set to Black & White, adjust the Threshold setting on the Advanced Settings
tab. (The Image Option must be set to None.)
Parent topic: Solving Scanned Image Quality Problems
Scanned Characters are Blurry
If characters in your scanned images are blurry, try these solutions:
• Make sure you do not move the product or original while scanning.
• Operate the product on a flat, stable surface.
• Make sure the originals are ejecting properly.
• Select Settings > Scan Settings and try adjusting these settings and scanning again:
• On the Main Settings tab, make sure you select the correct Image Type for your original.
• On the Main Settings tab, try increasing the Resolution setting.
• On the Advanced Settings tab, select Text Enhancement and choose a setting.
Note: The Text Enhancement setting depends on the selected Image Type.
• If the Image Type is set to Black & White, adjust the Threshold setting on the Advanced Settings
tab. (The Image Option must be set to None.)
Parent topic: Solving Scanned Image Quality Problems
Image Colors are Patchy at the Edges
If you are scanning a thick or warped original, cover its edges with paper to block external light as you
scan it.
Parent topic: Solving Scanned Image Quality Problems
328
Ripple Patterns Appear in an Image
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused
by interference from differing pitches in the scanner's screen and your original's halftone screen. To
reduce this effect, adjust these Epson Scan settings (if available) and try scanning again:
• Select the Descreening setting on the Advanced Settings tab.
• Select a lower Resolution setting.
• Place the original at a slightly different angle.
Parent topic: Solving Scanned Image Quality Problems
Related references
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Streaks Appear in All Scanned Images
If streaks appear in all your scanned images, try these solutions:
• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
• Keep the document cover closed to prevent dirt or dust from getting inside.
Parent topic: Solving Scanned Image Quality Problems
Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Placing Originals on the Product
Solving Faxing Problems
Check these solutions if you have problems faxing with your product.
Cannot Send or Receive Faxes
Cannot Receive Faxes with a Telephone Connected to Your Product
329
Fax Memory Full Error Appears
Sent Fax Quality is Poor
Sent Fax is Received in an Incorrect Size
Received Fax Quality is Poor
Received Fax is Not Printed
Parent topic: Solving Problems
Cannot Send or Receive Faxes
If you cannot send or receive faxes, try these solutions:
• Use Check Fax Connection on the control panel (Settings > General Settings > Fax Settings >
Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in
the report.
• If you are faxing from a computer, use the Epson FAX Utility to send your fax.
• Make sure the recipient's fax machine is turned on and working.
• Make sure the recipient's fax number is correct and entered correctly.
• Make sure paper is loaded correctly in your product.
• Make sure you have set up your header information and have not blocked your caller ID. Otherwise,
your faxes might be rejected by the recipient's fax machine.
• Make sure Receive Mode is set to Auto so you can receive faxes automatically.
• Check that the cable connecting your telephone wall jack to your product's LINE port is secure.
• Print a fax connection report using your product control panel or fax software to help diagnose the
problem.
• Verify that the telephone wall jack works by connecting a phone to it and testing it.
• Check the Line Type setting and set it to PBX. If your phone system requires an external access code
to reach an outside line, register the code to the product and add a # (hash) to the beginning of the
phone number when dialing.
• If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to
enable faxing over the line. Contact your DSL provider for the necessary filter.
• If you are connected to a DSL phone line, connect the product directly to a telephone wall jack and
send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider.
• Make sure you installed the FAX driver for your product and that it is not paused.
330
• The data being sent may be too large. Try faxing the originals in batches or by using a connected
phone. If you are faxing in monochrome, enable the Direct Send setting (Fax > Fax Settings > Fax
Send Settings).
• If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to
prevent disruption of incoming faxes.
• If you have subscribed to a call forwarding service, the product may not be able to receive faxes.
Contact your service provider for assistance.
• If the recipient fax machine does not answer your call within 50 seconds after the product has finished
dialing, add pauses after the fax number to send the fax.
• Check your inbox and delete faxes after reading or printing them. If the inbox is full, the product cannot
receive faxes.
• Check if the sender's fax number is registered to the Rejection Number List
• If you enabled Rejection Fax options, check if the sender is blocked, did not set up header
information, or is not registered in your contacts list, as necessary.
• If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the
control panel.
• If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax
product in your operating system:
Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other
Hardware. If the product does not appear, uninstall and re-install the Epson FAX Utility.
Mac: Select System Preferences > Printers & Scanners (or Print & Scan or Print & Fax) and make
sure your product appears. If your product does not appear, click + and add your product. If the
product does appear, double-click it and make sure it is not paused.
Note: Do not turn the product off while it is receiving a fax. Otherwise, the fax transmission will be lost.
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that
fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax
transmission will work when using VoIP.
If your phone line includes voice mail answering services, calls or faxes may be inadvertently received
by your voice mail service.
Parent topic: Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
331
Using the Fax Setup Wizard
Selecting the Line Type
Selecting Advanced Fax Settings
Receiving Faxes Automatically
Printing Fax Reports
Saving and Viewing Received Faxes
Loading Paper in the Cassette
Cannot Receive Faxes with a Telephone Connected to Your Product
If you cannot receive faxes when a telephone is connected to your product, try these solutions:
• Make sure your telephone is connected to your product's EXT port.
• Make sure the Receive Mode is set to Manual.
Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a
connection has been made before you hang up.
Parent topic: Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
Fax Memory Full Error Appears
If you see an error message telling you that the product's fax memory is full, try these solutions:
• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you
have already read.
Note: Your product can store up to 100 faxes before its inbox is full.
• If you set the product to save received faxes on a computer, turn on the selected computer. Once the
faxes are saved on the computer, they are deleted from the product's memory.
• If you set the product to save received faxes on a USB device, connect the selected USB device
containing the save fax folder to the product. Once the faxes are saved on the USB device, they are
deleted from the product's memory.
332
Note: Make sure the USB device has enough available memory and is not write protected.
• If the memory is full, try the following:
• Send a monochrome fax using the direct sending feature
• Send your faxes in smaller batches
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full
error may appear. Clear any product errors, then ask the sender to resend the fax.
Parent topic: Solving Faxing Problems
Related references
Fax Sending Options
Related tasks
Saving and Viewing Received Faxes
Saving Faxes to an External USB Device
Sent Fax Quality is Poor
If the sent fax quality is poor, try these solutions:
• Clean the scanner glass.
• Clean the ADF.
• Try changing the resolution or density setting on the control panel.
• If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send
feature.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the
product may automatically lower the resolution.
• Try enabling the error correction mode (ECM) setting.
Parent topic: Solving Faxing Problems
Related references
Fax Sending Options
Basic Settings - Fax
Related tasks
Cleaning Your Product
333
Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
• If you notice size problems in a copied, scanned, or faxed image, turn off the Original Size Auto
Detection (Glass) setting in the Settings > General Settings > Basic Settings menu. Make sure the
product is out of direct sunlight.
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
Related tasks
Cleaning Your Product
Related topics
Placing Originals on the Product
Received Fax Quality is Poor
If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic: Solving Faxing Problems
Related references
Basic Settings - Fax
Received Fax is Not Printed
If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Receive Settings options on the product control panel and
change them, if necessary.
Parent topic: Solving Faxing Problems
334
Related tasks
Saving and Viewing Received Faxes
Saving Faxes to an External USB Device
Solving USB Device Problems
Check these solutions if you have problems using USB devices with your product.
Cannot View or Print from a USB Device
Cannot Save Files on a USB Device
Cannot Transfer Files To or From a USB Device
Parent topic: Solving Problems
Cannot View or Print from a USB Device
If you cannot view or print photos or documents from a USB device connected to your product, try these
solutions:
• Make sure memory devices are enabled on the product.
• Make sure your device is compatible with the product.
• Make sure the files on your device are in the correct format.
• If you see an X on the photo selection screen, the image file format is not supported.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
USB Device Photo File Specifications
Related tasks
Setting Up File Sharing for File Transfers from Your Computer
Related topics
Viewing and Printing from the LCD Screen
Cannot Save Files on a USB Device
If you cannot save files on a USB device connected to your product, try these solutions:
• To save faxes on a USB device, create a folder in the Fax Output settings on the product control
panel.
335
• Make sure the device is not write-protected.
• Make sure the device has enough available space.
• Make sure memory devices are enabled on your product.
• Make sure the device is compatible with the product.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
Related tasks
Saving Faxes to an External USB Device
Setting Up File Sharing for File Transfers from Your Computer
Cannot Transfer Files To or From a USB Device
If you have problems transferring files to or from a USB device connected to your product, try these
solutions:
• Make sure your device is compatible with the product.
• Make sure the device is not write-protected.
• Make sure there is enough free space on the device.
• Make sure your product is securely connected to your computer.
• Make sure that the file sharing setting for your product is enabled.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
Related topics
Transferring Files on a USB Device
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
336
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Close any open programs or applications.
3. Disconnect any interface cables.
4. Do one of the following:
• Windows 10: Click and select (Settings) > Apps or System > Apps & features. Then
select the program you want to uninstall and select Uninstall.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
• Windows 10/8.x: Select Epson Event Manager and click Uninstall.
• Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and
Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson
Event Manager and click Uninstall/Change.
6. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:
• Windows 10: Select Epson Scan and click Uninstall.
• Windows 8.x/Windows 7/Windows Vista: Select Epson Scan and click Uninstall/Change.
7. Do one of the following to uninstall Epson ScanSmart, then follow any on-screen instructions:
• Windows 10: Select Epson ScanSmart and click Uninstall.
337
• Windows 8.x/Windows 7/Windows Vista: Select Epson ScanSmart and click
Uninstall/Change.
8. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
latin.epson.com/support (Caribbean) and select your product.
2. Click Downloads.
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
4. Run the file you downloaded.
5. Double-click the Uninstaller icon.
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
7. Click Uninstall.
8. Follow the on-screen instructions to uninstall the software.
9. Reinstall your product software.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan,
or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
Parent topic: Uninstall Your Product Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
338
Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or
latin.epson.com/support (Caribbean) and select your product for solutions to common problems. You
can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales),
or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Parent topic: Solving Problems
339
Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this
site (Canada) for information on how to return your Epson products for proper disposal.
Windows System Requirements
Mac System Requirements
Paper Specifications
Printable Area Specifications
Automatic Document Feeder (ADF) Specifications
Scanning Specifications
Fax Specifications
Ink Cartridge Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
External USB Device Specifications
Interface Specifications
Network Interface Specifications
Safety and Approvals Specifications
Windows System Requirements
To use your product and its software, your computer should use one of these Microsoft operating
systems:
• Windows 10
• Windows 8.x
• Windows 7
• Windows Vista
• Windows XP SP3 or later
• Windows Server 2003 SP2 or later
340
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean), select
your product, and select Downloads.
Parent topic: Technical Specifications
Mac System Requirements
To use your product and its software, your Mac should use one of these operating systems:
• macOS 10.15.x
• macOS 10.14.x
• macOS 10.13.x
• macOS 10.12.x
• OS X 10.11.x
• OS X 10.10.x
• OS X 10.9.x
• OS X 10.8.x
• OS X 10.7.x
• OS X 10.6.8
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean), select
your product, and select Downloads.
Parent topic: Technical Specifications
Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing large jobs.
341
Single-sheets
Size
A4 (8.3 × 11.7 inches [210 × 297 mm])
A5 (5.8 × 8.2 inches [148 × 210 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
16:9 wide (4 × 7.1 inches [102 × 181 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
Legal (8.5 × 14 inches [216 × 356 mm])
8 × 10 inches (203 × 254 mm)
8.5 × 13 inches (216 × 330 mm)
Executive (7.25 × 10.5 inches [184 × 267 mm])
Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm])
Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])
Half Letter (5.5 × 8.5 inches [140 × 216 mm])
Paper types Plain paper and thick paper
Note: Your product also supports compatible papers distributed by
Epson. See the link at the end of this topic for a list of compatible
Epson papers.
Weight Plain paper: 17 lb (64 g/m
2
) to 24 lb (90 g/m
2
)
Thick paper: 25 lb (91 g/m
2
) to 68 lb (256 g/m
2
)
Envelopes
Size No. 10 (4.1 × 9.5 inches [105 × 241 mm])
Paper types Plain bond paper
Weight 20 lb (75 g/m
2
) to 27 lb (100 g/m
2
)
Parent topic: Technical Specifications
342
Printable Area Specifications
Note: When printing borderless, quality may decline in the expanded printable area.
Single sheets - borders
1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum
2 Reduced print quality area/top: 1.85 inches (47 mm) minimum
3 Reduced print quality area/bottom: 1.77 inches (45 mm) minimum
Single sheets - borderless
343
1 Reduced print quality area/top: 1.97 inches (50 mm) minimum
2 Reduced print quality area/bottom: 1.89 inches (48 mm) minimum
Envelopes
1 Right/left margins: 0.12 inch (3 mm) minimum
2 Top/bottom margins: 0.12 inch (3 mm) minimum
3 Reduced print quality area/right: 0.71 inch (18 mm) minimum
4 Reduced print quality area/left: 1.85 inches (47 mm) minimum
Parent topic: Technical Specifications
Automatic Document Feeder (ADF) Specifications
Paper input Faceup loading
Paper output Facedown ejection
Paper size US letter, 8.5 × 13, legal, or A4 size
Paper type Plain paper
Paper weight 17 lb (64 g/m
2
) to 24 lb (90 g/m
2
)
Sheet feeding capacity Approximately 35 sheets (US letter or A4) or 10 sheets (legal or 8.5
× 13)
Parent topic: Technical Specifications
344
Scanning Specifications
Scanner type Flatbed, color
Photoelectric device CIS
Effective pixels 10200 × 14040 pixels at 1200 dpi
Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm)
Scanner glass: US letter or A4
Scanning resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output resolution (50 to 9600 dpi in 1 dpi increments)
Image data Color:
48 bits per pixel internal (16 bits per pixel per color internal)
24 bits per pixel external (8 bits per pixel per color internal)
Grayscale:
16 bits per pixel internal
8 bits per pixel external
Black and white:
16 bits per pixel internal
1 bit per pixel external
Light source LED
Parent topic: Technical Specifications
Fax Specifications
Fax type Black-and-white and color fax capability
Support line
Standard analogue telephone lines, PBX (Private Branch Exchange)
telephone systems
Speed Up to 33.6 kbps
345
Resolution Monochrome
Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm ×
3.85 lines per mm)
Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7
lines per mm)
Super Fine: 203 pixels per inch × 392 lines per inch (8 pixels per mm
× 15.4 lines per mm)
Ultra Fine: 406 pixels per inch × 392 lines per inch (16 pixels per mm
× 15.4 lines per mm)
Photo: 203 pixels per inch × 196 lines per inch (8 pixels per mm ×
7.7 lines per mm)
Color
Fine: 200 × 200 dpi
Photo: 200 × 200 dpi
Error correction mode ITU-T Super Group 3
Speed dial/group dial numbers Up to 100 (speed dial) or 99 (group dial)
Page memory Up to 180 (ITU-T No. 1 chart )
Redial 2 times (with 1 minute interval)
Interface RJ-11 Phone Line
RJ-11 Telephone set connection
Parent topic: Technical Specifications
Ink Cartridge Specifications
Color Cyan, Magenta, Yellow, Black
Cartridge life Opened package: 6 months
Unopened package: do not use if the date on the package has
expired
346
Temperature Storage: -22 to 104 °F (-30 to 40 °C)
1 month at 104 °F (40 °C)
Ink freezes at 3.2 °F (-16 °C)
Ink thaws and is usable after 3 hours at 77 °F (25 °C)
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Parent topic: Technical Specifications
Related references
Ink Cartridge and Maintenance Box Part Numbers
Dimension Specifications
Height Stored: 9.8 inches (249 mm)
Printing: 9.8 inches (249 mm)
Width Stored: 14.9 inches (379 mm)
Printing: 19.4 inches (494 mm)
Depth Stored: 15.3 inches (388 mm)
Printing: 19.8 inches (503 mm)
Weight
(without ink cartridges or power
cord)
19.4 lb (8.8 kg)
Parent topic: Technical Specifications
Electrical Specifications
Power supply rating 100 to 240 V
Input voltage range 90 to 264 V
Rated frequency range 50/60 Hz
Input frequency range 49.5/60.5 Hz
347
Rated current 0.5 to 0.3 A
Power consumption Standalone copying: 17 W (ISO/IEC24712)
Ready mode: 6.2 W
Sleep mode: 1.2 W
Power off mode: 0.2 W
Parent topic: Technical Specifications
Environmental Specifications
Temperature Operating: 50 to 95 °F (10 to 35 °C)
Storage (after initial ink charge): 5 to 104 °F (-15 to 40 °C)
Storage (before initial ink charge): -4 to 104 °F (-20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity
(without condensation)
Operating: 20 to 80% RH
Storage: 5 to 85% RH
Parent topic: Technical Specifications
External USB Device Specifications
Do not use devices with the following requirements:
• Dedicated driver
• Security settings (such as passwords, encryption, etc.)
• Built-in USB hub
Note: Use only external storage devices with independent AC power sources. External storage devices
that are powered via USB are not recommended. Epson cannot guarantee the operation of externally
connected devices.
Hard disk drives and USB
flash drives
2TB
Formatted in FAT, FAT32, or exFAT.
348
Multi-card reader 2TB
Formatted in FAT, FAT32, or exFAT.
Note: Only insert one memory card into the multi-card reader. Multi-card readers with more than one
card inserted are not supported.
Parent topic: Technical Specifications
Interface Specifications
Interface type Hi-Speed USB (Device Class for computers)*
Hi-Speed USB (for Mass storage class for external storage)
*: USB 3.0 cables are not supported.
Note: Epson cannot guarantee the operation of externally connected devices.
Parent topic: Technical Specifications
Related references
USB Device Photo File Specifications
Network Interface Specifications
Wi-Fi
Standards IEEE802.11a/b/g/n/ac; IEEE802.11n available only on the 20 MHz
channel
Frequency ranges IEEE802.11b/g/n: 2.4 GHz
IEEE802.11a/n/ac: 5 GHz (U.S. and Canada)
349
Wi-Fi channels 2.4 GHz:
1/2/3/4/5/6/7/8/9/10/11
5 GHz (U.S. and Canada)
*
:
W52 (36/40/44/48)
W53 (52/56/60/64)
W56 (100/104/108/112/116/132/136/140)
W58 (149/153/157/161/165)
Wi-Fi Direct channels 2.4 GHZ:
1/2/3/4/5/6/7/8/9/10/11
5 GHz (U.S. and Canada)
*
:
W52 (36/40/44/48)
W58 (149/153/157/161/165)
Maximum radio-frequency
power transmitted
20 dBm (EIRP)
Connection modes Infrastructure mode
Wi-Fi Direct (Simple AP); not supported for IEEE802.11b
Note: Infrastructure and Wi-Fi Direct modes can be used
simultaneously.
Wireless security protocols WEP (64/128 bit)
WPA2-PSK (AES); complies with WPA2 standards with support for
WPA/WPA2 Personal
WPA3-SAE (AES)
Note: Wi-Fi Direct supports only WPA2-PSK (AES).
* The availability of outdoor use over these channels varies by location, as described in the table below.
Limitations for Using 5GHz Frequencies Outdoors (U.S. and Canada)
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Frequency
range
W52 W53 W56 W58
Frequency 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz 5725-5850 MHz
Channel 36/40/44/48 52/56/60/64 100/104/108/112/116/
132/136/140
149/153/157/161/
165
U.S. Outdoor use
allowed
Outdoor use
allowed
Outdoor use allowed Outdoor use
allowed
Canada Outdoor use
prohibited
Outdoor use
allowed
Outdoor use allowed Outdoor use
allowed
Ethernet
Standard IEEE802.3i (10BASE-T) (Use a category 5e or higher STP (shielded
twisted pair) cable to prevent risk of radio interference.)
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Efficient Ethernet)*
Communication mode
Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full
duplex, 100Mbps Half duplex
* The connected device should be IEEE802.3az compliant.
Security
Security protocol SSL/TLS: HTTPS Server/Client, IPPS, SMTPS (STARTTLS,
SSL/TLS), SNMPv3
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States Safety: UL60950-1
EMC: FCC part 15 Subpart B class B
Canada Safety: CAN/CSA C22.2 No. 60950-1
EMC: CAN ICES-3 (B)/NMB-3 (B)
351
This equipment contains the following wireless module:
• Manufacturer: Seiko Epson Corporation.
• Type: J26H005
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed
outdoors is subject to licensing.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment
and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102
of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that
the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities:
hands, wrists, feet and ankles).
Parent topic: Technical Specifications
352
Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this
site (Canada) for information on how to return your Epson products for proper disposal.
Important Safety Instructions
Important Privacy Notice (Printer Serial Number)
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
Important Safety Instructions
Before using your Epson product, read and follow these safety instructions.
General Product Safety Instructions
Ink Cartridge Safety Instructions
LCD Screen Safety Instructions
Wireless Connection Safety Instructions
Telephone Equipment Safety Instructions
Parent topic: Notices
General Product Safety Instructions
• Be sure to follow all warnings and instructions marked on the product.
• Use only the type of power source indicated on the product's label.
• Use only the power cord that comes with the product. Use of another cord may cause fires or shock.
Do not use the cord with any other equipment.
• Make sure the AC power cord meets the relevant local safety standard.
• Place the product near a wall outlet where the plug can be easily unplugged.
• Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system
that regularly switches on and off, or on an outlet controlled by a wall switch or timer.
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• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying,
crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.
Be careful to keep the cord straight at each end.
• If you use an extension cord with the product, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere
rating.
• Always turn off the product using the power button, and wait until the power light stops flashing before
unplugging the product or cutting off power to the electrical outlet.
• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.
• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not
operate properly if it is tilted or at an angle.
• Allow space behind the product for the cables, and space above the product so that you can fully raise
the document cover.
• Leave enough space in front of the product for the paper to be fully ejected.
• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
• Do not place or store the product outdoors.
• Do not place the product near excessive heat sources or in direct sunlight.
• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the
case or insert objects through the slots.
• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers
or the base units of cordless telephones.
• Keep your product at least 8.7 inches (22 cm) away from cardiac pacemakers to prevent your
product's radio waves from affecting the operation of the pacemaker.
• When connecting the product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices connected by the cable.
• Do not sit or lean on the product. Do not place heavy objects on the product.
• Do not touch the flat white cable inside the product.
• Do not move the print head by hand; this may damage the product.
• Do not put your hand inside the product while it is printing.
• Do not spill liquid on the product or use the product with wet hands.
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• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may
cause fire.
• Do not press too hard on the scanner glass when placing originals.
• Do not open the scanner section while the product is copying, printing, scanning, or performing any
other functions.
• Be careful not to trap your fingers when closing the scanner unit.
• Except as specifically explained in your documentation, do not attempt to service or disassemble the
product yourself.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped
or the case damaged; if the product does not operate normally or exhibits a distinct change in
performance. Adjust only those controls that are covered by the operating instructions.
• Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may
prevent the product from printing.
• Before transporting the product, make sure that the print head is in the home (far right) position.
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;
otherwise, ink may leak.
Parent topic: Important Safety Instructions
Ink Cartridge Safety Instructions
• Keep ink cartridges out of the reach of children and do not drink the ink.
• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water. If you experience discomfort or vision problems after flushing your eyes, see a
doctor immediately. If ink gets in your mouth, see a doctor immediately.
• Do not put your hand inside the product or touch any cartridges during printing.
• Install a new ink cartridge immediately after removing an expended one. Leaving cartridges
uninstalled can dry out the print head and may prevent the product from printing.
• Do not remove or tear the label on the cartridge; this can cause leakage.
• Do not drop or knock ink cartridges against hard objects; this can cause leakage.
• Do not remove the transparent seal from the bottom of the cartridge. This may cause the cartridge to
become unusable.
• Do not break the hooks on the side of the cartridge when removing it from the packaging.
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• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation.
• Do not shake cartridges after opening their packages; this can cause them to leak.
• Do not shake cartridges too vigorously; this can cause them to leak.
• If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in
the same environment as the product. Note that there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge
touches. Do not touch the ink cartridge ink supply port or surrounding area.
• Use an ink cartridge before the date printed on its package or within six months of opening the
package, whichever is earlier.
• Do not dismantle an ink cartridge. This could damage the print head.
• Store ink cartridges in a cool, dark place; do not store the ink cartridges in high or freezing
temperatures.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature
for at least three hours before using it.
• Store ink cartridges with their bottoms down. Do not store cartridges upside down.
Parent topic: Important Safety Instructions
LCD Screen Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.
• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash
them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them
immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor
immediately.
• Do not press too hard on the LCD screen or subject it to heavy impacts.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.
• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson
for support.
• Do not subject your product to sudden changes in temperature or humidity; this may cause
condensation to develop inside the LCD screen and degrade its performance.
• The LCD screen may contain a few small bright or dark spots, and may display uneven brightness.
These are normal and do not indicate that the screen is damaged in any way.
Parent topic: Important Safety Instructions
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Wireless Connection Safety Instructions
Radio waves from this product may adversely affect the operation of medical equipment or automatically
controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near
such devices or inside a medical facility, follow the directions from authorized staff members at the
facility, and follow all posted warnings and directions on the device to avoid causing an accident.
Parent topic: Important Safety Instructions
Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to reduce the risk
of fire, electric shock, and personal injury, including the following:
• Do not use the Epson product near water.
• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from
lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.
Parent topic: Important Safety Instructions
Important Privacy Notice (Printer Serial Number)
As part of setup, your product's serial number will be sent to a secure Epson server so that you can be
eligible to participate in programs we may offer from time to time, including the Epson ink replenishment
program. You will have a separate opportunity to consent to participating in such programs.
If you have any questions concerning this process, you can contact us by using the Privacy Feedback
Form, or you can write to:
Epson America, Inc.
Attn: Privacy Coordinator
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Parent topic: Notices
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FCC Compliance Statement
For United States Users
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label
that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If
requested, this number must be provided to the telephone company.
Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001 , the REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't practical,
the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
If you have problems with this product and require technical or customer support, please visit
www.epson.com for more information.
This product is not intended to be repaired by the customer. If you experience trouble connecting this
equipment to a telephone line, please contact:
Name: Epson America, Inc.
Address: 3131 Katella Ave., Los Alamitos, CA 90720 U.S.A.
Telephone: (562) 981-3840
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
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This equipment may not be used on coin service provided by the telephone company. Connection to
party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device, including fax machines, to send any message unless such message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity, or individual. (The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, click the link below for instructions on entering
fax header information.
According to the FCC's electrical safety advisory, we recommend that you may install an AC surge
arrester in the AC outlet to which this equipment is connected. Telephone companies report that
electrical surges, typically lightning transients, are very destructive to customer terminal equipment
connected to AC power sources and that this is a major nationwide problem.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification or Declaration of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
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equipment interface cable with this device. If this equipment has more than one interface connector, do
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
1. This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
2. The Ringer Equivalence Number indicates the maximum number of devices allowed to be connected
to a telephone interface. The termination of an interface may consist of any combination of devices
subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
CAN ICES-3(B)/NMB-3(B)
Le présent produit est conforme aux spécifications techniques applicables d’Innovation, Sciences et
Développement économique Canada.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de dispositifs qui peuvent
être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une
combinaison quelconque de dispositifs, à la seule condition que la somme des IES de tous les dispositifs
n’excède pas cinq.
CAN ICES-3(B)/NMB-3(B)
Parent topic: Notices
Related tasks
Using the Fax Setup Wizard
Binding Arbitration and Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND
CLASS ARBITRATIONS
1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term
"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,
controversy or action between you and Epson arising out of or relating to this Agreement, Epson
branded products (hardware and including any related software), or other transaction involving you and
Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,
ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more
specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,
(c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson
also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of
action is for an IP Claim.
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1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration
according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE
OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but
excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see
Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.
§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement
memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this
Agreement.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to
try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to
Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los
Alamitos, CA 90720 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent
address Epson has in its records for you. For this reason, it is important to notify us if your address
the Dispute shall include the sender's name, address and contact information, the facts giving rise to the
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson
and you agree to act in good faith to resolve the Dispute before commencing arbitration.
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small
claims court of your state or municipality if the action is within that court's jurisdiction and is pending only
in that court.
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT
EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR
REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE
CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE
ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING
WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN
ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS
WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION
PROCEEDING.
1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by
the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration
on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling
1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a
single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the
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selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not
any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising
out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,
including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or
cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1
above. The arbitrator shall be empowered to grant whatever relief would be available in a court under
law or in equity. The arbitrator may award you the same damages as a court could, and may award
declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent
necessary to provide relief warranted by that party's individual claim. In some instances, the costs of
arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of
competent jurisdiction.
You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by
telephone shall take place in a location reasonably accessible from your primary residence, or in Orange
County, California, at your option.
a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties
agree to the following procedure:
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount
of damages sought to be recovered. You can find a copy of a Demand for Arbitration at
http://www.jamsadr.com ("Demand for Arbitration").
(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North
State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute
Notice), or as otherwise agreed by the parties.
b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed
to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.
The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during
the arbitration.
c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator
fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.
d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive
of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater
than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount
of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if
any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney
reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as
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agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and
expenses to be paid by Epson pursuant to this Section 1.6d).
e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced
involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;
notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and
expenses.
1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual
arbitration procedure and waiver of class and representative proceedings specified in this
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent
to this Agreement (including without limitation the purchase, download, installation of the
Software or other applicable use of Epson Hardware, products and services) that specifies (i)
your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
individual arbitration procedure and waiver of class and representative proceedings specified in
this Section 1. In the event that you opt-out consistent with the procedure set forth above, all
other terms shall continue to apply, including the requirement to provide notice prior to litigation.
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you
and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will
obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the
applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in
accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you
timely elected to opt-out when you first assented to this Agreement).
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be
severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not
apply to the prohibition against class or representative actions as provided in Section 1.5. This
means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)
shall be null and void.
Parent topic: Notices
Trademarks
EPSON
®
is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson
Connect
TM
is a trademark of Seiko Epson Corporation.
Epson Store
SM
is a service mark of Epson America, Inc.
Epson iPrint
TM
and Remote Print
TM
are trademarks of Seiko Epson Corporation.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
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Mac, macOS, OS X, Bonjour, ColorSync, AirPrint, iPad, iPhone, iPod touch, App Store, and iTunes are
trademarks of Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work specifically
with the technology identified in the badge and has been certified by the developer to meet Apple
performance standards.
Google
®
is a registered trademark and Android
TM
, Chromebook
TM
, Gmail
TM
, Google Chrome
TM
, Google
Drive
TM
, Google Photos
TM
, and Google Play
TM
are trademarks of Google LLC.
Wi-Fi Direct
®
is a registered trademark of Wi-Fi Alliance
®
.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
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libTIFF Software Acknowledgment
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution
Parent topic: Notices
libTIFF Software Acknowledgment
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose
is hereby granted without fee, provided that (I) the above copyright notices and this permission notice
appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and
Silicon Graphics may not be used in any advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT
OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Parent topic: Copyright Notice
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
Default Delay Times for Power Management for Epson Products
This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets
Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to
sleep to a shorter interval.
