OnCuer Plus
Generator Management System
for Kohlerr Residential/Light Commercial Generator Sets
equipped with the following controllers:
RDC/DC
RDC2/DC2
VSC
Residential/Commercial Generator Sets
TP-6928 4/15d
Operation
Table of Contents
TP-6928 4/15 Table of Contents 3
Safety Precautions and Instructions 5.........................................................
Introduction 7...............................................................................
List of Related Literature 7.....................................................
Service Assistance 8.........................................................................
Section 1 System Information and Installation 9...............................................
1.1 Kohler OnCue Plus 9....................................................
1.1.1 Mobile Apps 9..................................................
1.1.2 PIM and LCM 9.................................................
1.2 Connect and Monitor Multiple Generator Sets 10.............................
1.3 Kohler OnCue Plus Server 10..............................................
1.4 Terms of Service 10.......................................................
1.5 System Requirements 10..................................................
1.6 Internet Configuration and Security (Firewalls) 10.............................
1.7 Controller Firmware Download and Installation 11............................
1.8 Controller Password and Serial Number 12..................................
1.8.1 RDC2 and VSC Controller Password and Serial Number 12............
1.8.2 DC2 Controller Password and Serial Number 12......................
1.8.3 RDC/DC Controller Password 12...................................
1.8.4 Nameplate Serial Number 13......................................
1.8.5 Activation Code 14...............................................
1.9 Connect the Generator to the Internet 14....................................
1.9.1 OnCue Plus for RDC2/DC2/VSC 15.................................
1.9.2 OnCue Plus Wireless for RDC2/DC2 16.............................
1.9.3 RDC/DC Controller 17............................................
1.9.4 OnCue Plus for RDC/DC 17.......................................
1.9.5 OnCue Plus Wireless for RDC/DC 18...............................
Section 2 OnCue Plus Operation 19............................................................
2.1 Introduction 19...........................................................
2.2 Information Required 19...................................................
2.3 Start OnCue Plus 19......................................................
2.4 DEMO Button 20.........................................................
2.5 Send Feedback Button 20.................................................
2.6 Create an Account 21.....................................................
2.7 Add New Generator 22....................................................
2.8 Activate Your Generator 23................................................
2.9 OnCue Plus Views 24.....................................................
2.10 Status 24................................................................
2.11 Select Generator 26......................................................
2.12 Event History 27..........................................................
2.13 Controls 29..............................................................
2.13.1 Start Exercise 29.................................................
2.13.2 Stop Exercise 30.................................................
2.13.3 PIM 31..........................................................
2.13.4 Load Shed 31....................................................
2.14 Parameters 32...........................................................
2.15 Dealer Communication 33.................................................
2.15.1 Enter Dealer Information 33........................................
2.15.2 Email Your Dealer 33.............................................
2.16 Maintenance 34
..........................................................
2.16.1 Hours 34........................................................
2.16.2 Manage Exercise Details 34.......................................
Table of Contents, continued
TP-6928 4/15Table of Contents4
2.17 Settings 36..............................................................
2.17.1 Add or Delete Email Recipients 36..................................
2.17.2 Text Message Configuration 37.....................................
2.17.3 Notifications 37...................................................
2.17.4 Select Event Notifications 38.......................................
2.17.5 Push Notifications 39.............................................
2.17.6 Data Refresh Interval 41...........................................
2.17.7 Generator Settings 42.............................................
2.17.8 Rename Outputs (PIM and Load Shed) 43...........................
2.17.9 Dealer Information 44.............................................
2.17.10 Delete a Generator 44............................................
Section 3 Troubleshooting 45.................................................................
3.1 Introduction 45...........................................................
3.2 Generator Set Serial Number 45............................................
3.3 Verify Power to the Controller 45...........................................
3.4 Check Controller’s Ethernet Connection 45..................................
3.5 Power Cycling the Controller 45............................................
3.6 Troubleshooting Flowchart 45..............................................
3.7 Network Configuration and Status 47........................................
3.8 Check for Server Connection 47............................................
3.8.1 RDC or DC Controllers 47.........................................
3.8.2 RDC2, DC2, or VSC Controller 47..................................
3.9 Using Telnet 48..........................................................
3.10 Other Issues 49..........................................................
Appendix A Abbreviations 51................................................................
TP-6928 4/15 5Safety Precautions and Instructions
Safety Precautions and Instructions
IMPORTANT SAFETY INSTRUCTIONS.
Electromechanical equipment,
including generator sets and
accessories, can cause bodily harm
and pose life--threatening danger when
improperly installed, operated, or
maintained. To prevent accidents be
aware of potential dangers and act
safely. Read and follow all safety
precautions and instructions. SAVE
THESE INSTRUCTIONS.
This manual has several types of safety
precautions and instructions: Danger,
Warning, Caution, and Notice.
DANGER
Danger indicates the presence of a
hazard that will cause severe
personal injury, death,orsubstantial
property damage.
WARNING
Warning indicates the presence of a
hazard that can cause severe
personal injury, death, or substantial
property damage.
CAUTION
Caution indicates the presence of a
hazard that will or can cause minor
personal injury or property damage.
NOTICE
Notice communicates installation,
operation, or maintenance information
that is safety related but not hazard
related.
Safety decals affixed to the equipment
in prominent places alert the operator
or service technician to potential
hazards and explain how to act safely.
The decals are shown throughout this
publication to improve operator
recognition. Replace missing or
damaged decals.
Accidental Starting
Accidental starting.
Can cause severe injury or death.
Disconnect the battery cables before
working on the generator set.
Remove the negative (--) lead first
when disconnecting the battery.
Reconnect the negative (--) lead last
when reconnecting the battery.
WARNING
Disabling the generator set.
Accidental starting can cause
severe injury or death. Before
working on the generator set or
equipment connected to the set,
disable the generator set as follows:
(1) Press the generator set off/reset
button to shut down the generator set.
(2) Disconnect the power to the battery
charger, if equipped. (3) Remove the
battery cables, negative (--) lead first.
Reconnect the negative (--) lead last
when reconnecting the battery. Follow
these precautions to prevent the
starting of the generator set by the
remote start/stop switch.
Hazardous Voltage/
Moving Parts
Hazardous voltage.
Will cause severe injury or death.
Disconnect all power sources before
opening the enclosure.
DANGER
Short circuits. Hazardous
voltage/current can cause severe
injury or death. Short circuits can
cause bodily injury and/or equipment
damage. Do not contact electrical
connections with tools or jewelry while
making adjustments or repairs.
Remove all jewelry before servicing the
equipment.
NOTICE
Electrostatic discharge damage.
Electrostatic discharge (ESD)
damages electronic circuit boards.
Prevent electrostatic discharge
damage by wearing an approved
grounding wrist strap when handling
electronic circuit boards or integrated
circuits. An approved grounding wrist
strap provides a high resistance (about
1 megohm), not a direct short,to
ground.
TP-6928 4/156 Safety Precautions and Instructions
Notes
TP-6928 4/15 7Introduction
Introduction
This manual provides operation instructions for the
OnCuer Plus Generator Management System. OnCue
Plus is a web application that does not require the
installation of software on your computer. OnCue Plus
allows remote monitoring and control of your generator
set using a computer, tablet, or smart phone from any
location that provides web access.
OnCue Plus applies to Kohlerr Residential and Light
Commercial generator sets equipped with the following
controllers:
D RDC/DC
D RDC2/DC2
D VSC
Note: The RDC2, DC2, and VSC controllers require an
activation code, which is supplied with the OnCue
Plus kit.
Note: The RDC and DC controllers must be equipped
with the Ethernet option board kit GM62465-KP1.
See TT- 1566, provided with the kit, for installation
instructions.
Information in this publication represents data available
at the time of print. Kohler Co. reserves the right to
change this publication and the products represented
without notice and without any obligation or liability
whatsoever.
Read this manual and carefully follow all procedures
and safety precautions to ensure proper equipment
operation and to avoid bodily injury. Read and follow the
Safety Precautions and Instructions section at the
beginning of this manual. Keep this manual with the
equipment for future reference.
List of Related Literature
Figure 1 lists related literature.
Literature Type Part Number
OnCue Plus Specification Sheet G6-140
OnCue Plus Wireless Specification
Sheet
G6-137
Ethernet Option Board Installation
Instructions (RDC/DC only)
TT-1566
OnCue Plus Wireless Kit Installation
Instructions
TT-1618
USB Utility Instructions TT-1636
Figure 1 Related Literature
TP-6928 4/158 Service Assistance
Service Assistance
For professional advice on generator set power
requirements and conscientious service, please contact
your nearest Kohler distributor or dealer.
D Consult the Yellow Pages under the heading
Generators—Electric.
D Visit the Kohler Power Systems website at
KOHLERPower.com.
D Look at the labels and stickers on your Kohler product
or review the appropriate literature or documents
included with the product.
D Call toll free in the US and Canada 1-800-544-2444.
D Outside the US and Canada, call the nearest regional
office.
Headquarters Europe, Middle East, Africa
(EMEA)
Kohler Power Systems Netherlands B.V.
Kristallaan 1
4761 ZC Zevenbergen
The Netherlands
Phone: (31) 168 331630
Fax: (31) 168 331631
Asia Pacific
Power Systems Asia Pacific Regional Office
Singapore, Republic of Singapore
Phone: (65) 6264-6422
Fax: (65) 6264-6455
China
North China Regional Office, Beijing
Phone: (86) 10 6518 7950
(86) 10 6518 7951
(86) 10 6518 7952
Fax: (86) 10 6518 7955
East China Regional Office, Shanghai
Phone: (86) 21 6288 0500
Fax: (86) 21 6288 0550
India, Bangladesh, Sri Lanka
India Regional Office
Bangalore, India
Phone: (91) 80 3366208
(91) 80 3366231
Fax: (91) 80 3315972
Japan, Korea
North Asia Regional Office
Tokyo, Japan
Phone: (813) 3440-4515
Fax: (813) 3440-2727
Latin America
Latin America Regional Office
Lakeland, Florida, USA
Phone: (863) 619-7568
Fax: (863) 701-7131
TP--6928 4/15 9Section 1 System Information and Installation
Section 1 System Information and Installation
1.1 Kohler OnCue Plus
A device such as a personal computer (PC), smart
phone, or tablet running the Kohlerr OnCuer Plus
application can communicate with the generator set
models listed in the Introduction section to monitor the
generator set from any location with Internet access.
You can also use your device to signal the generator set
controller to start or stop the engine or to reset a fault.
Once OnCue Plus has been purchased and activated
for a specific generator set, that generator can be
monitored from multiple devices and locations. The
Kohler OnCue Plus application can be used on one or
more personal computers (PCs), smart phones, or
tablets, allowing monitoring and control of your Kohler
generator set from any location with Internet access.
Use OnCue Plus to monitor your generator set from
home, at work, or on vacation. The generator serial
number, controller password, and OnCue Plus account
password provide security and prevent unauthorized
access to your generator set.
OnCue Plus also provides the ability to automatically
send email, text messages, or push notifications to
notify selected recipients of generator set activity, faults,
and maintenance reminders.
1.1.1 Mobile Apps
OnCue Plus for iPhoner,iPadr and Androidt devices
is available on the App Store
SM
and Google Playt.
Mobile app operation is similar to the web application
operation described in this manual. For instructions to
use the app, refer to the Quick Start guide for the app.
1.1.2 PIM and LCM
If the power system includes a programmable interface
module (PIM), load control module (LCM) or load shed
kit, OnCue Plus also allows remote control of electric
items in your home. See Section 2.13 for more
information.
Computer
Dealer /Service
KOHLERr Light
Commercial
Generator with RDC2
or DC2 Controller
Cell Phone
SMS Text Message
tp6928
KOHLERr Residential
Generator with RDC,
DC, RDC2, or DC2
Controller
KOHLERr Model
6VSG Generator
OnCue Plus
Server on the
Internet
Tablet
Email, Text
Message, App,
Push
Notifications
Smart Phone
Email, Text Message, App,
Push Notifications
Computer, Customer
Home, Office, Vacation , Travel
Figure 1-1 Kohlerr OnCuer Plus Generator Management System
Apple, the Apple logo, iPhone and iPad are registered trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service
mark of Apple Inc.
Android and Google Play are trademarks of Google Inc.
TP--6928 4/1510 Section 1 System Information and Installation
1.2 Connect and Monitor Multiple
Generator Sets
If you own more than one generator set, or if you are a
dealer monitoring numerous customer systems, you
may use Kohler OnCuer Plus to monitor multiple
generator sets. Purchase one OnCue Plus or OnCue
Plus Wireless kit for each generator set that you want to
monitor and control remotely.
To connect to each generator set, enter the serial
number, password, and activation code (if required) for
the generator set as described in Section 2 .7. Each
generator set needs to be added to your account only
once.
Generator sets can also be removed from your account.
See Section 2.17.10 for instructions to delete a
generator from your account.
1.3 Kohler OnCue Plus Server
Kohler Power Systems operates an Internet server
system used to connect Kohler generator sets to the
Kohlerr OnCue Plus application.
All connections to the Kohler OnCue Plus Server are
fully encrypted for your protection. See Section 1.4,
Privacy Statement.
1.4 Terms of Service
Click on the Terms of Service link and review the OnCue
terms and conditions of use when you set up your
OnCue Plus account. See Section 2.6. By accepting
the OnCue terms and conditions of use, you are
acknowledging that you have read the OnCue terms
and conditions of use and agreeing to be bound by the
OnCue terms and conditions of use.
If you have questions or concerns about the OnCue
terms and conditions of use, please contact Kohler Co.
by email at privacy@kohler.com, or call
1-800-544-2444. Kohler Co. may update the OnCue
terms and conditions of use at any time.
1.5 System Requirements
The following items are the minimum requirements and
recommendations for connecting your generator to the
Internet.
D “Always-on” Internet service for generator set
connection (for example, cable, DSL, or phone line
modem connected 24 hours)
D Unused Ethernet port on a switch, router,or modem
D An uninterruptible power supply (UPS) for themodem
and router is recommended.
D OnCue Plus requires a customer-supplied network
cable for connection of the generator set to the
customer’s Ethernet router
OR
OnCue Plus Wireless requires the wireless access
point, included in the OnCue Plus Wireless kit, and a
customer-supplied wireless router for Internet
access. The wireless router will typically be the same
router that the customer uses for connecting his
computer to the Internet and will be located near the
computer.
D Controller firmware versions shown in Section 1.7. It
may be necessary to update the firmware on the
controller. Contact your Kohler distributor or dealer,
or use the Kohler USB Utility to update the firmware
yourself. Visit www.KohlerGenerators.com\usb to
obtain the USB Utility.
D USB cable, male USB A to male mini-B, for updating
the controller firmware
D RDC2, DC2, or VSC only: The generator set serial
number, password, and OnCue Activation Code
found on the decal, included with the OnCue Plus kits.
D RDC or DC only: The generator set serial number,
password, and Ethernet option board installed on the
generator set controller, included with the OnCue
Plus kits.
1.6 Internet Configuration and
Security (Firewalls)
When the generator set is connected to an intranet
network behind a firewall, for example in a commercial
or industrial setting, it may be necessary to configure the
firewall to open port 5253 to permit an outbound
connection. Contact your network administrator for
assistance if necessary.
TP--6928 4/15 11Section 1 System Information and Installation
1.7 Controller Firmware Download
and Installation
It may be necessary to update the firmware on your
generator set controller. See Figure 1-2 for the firmware
version required for your device. Use the version shown
or a later version, if available. Refer to the generator set
documentation for instructions to find the version
number installed on your controller.
Note: The Kohler OnCuer Plus application cannot be
used to update controller firmware. Controller
firmware can be updated by a Kohler authorized
distributor or dealer using a personal computer
and Kohler r SiteTecht software or the Kohler
USB Utility. If you would like to upgrade the
firmware yourself, use the USB utility. Visit
www.KohlerGenerators.com/usb to obtain the
USB utility and instructions.
Firmware V ersion Numbers
Software and firmware version numbers consist of three
parts separated by periods (or dots) as follows:
[Major version number].[Minor version number].[Build number]
For example, if the version number is 2.3.17, the major
version number is 2, the minor version number is 3 and
the build number is 17. The build number is typically not
shown on the controller display, but is included in the
firmware file name.
Note: Preceding zeros may be dropped from version
numbers for software and firmware. For
example, firmware version 2.3 is the same as
version 2.03. However, version 2.1 (two point
one) is not the same as 2.10 ( two point ten).
Model Controller Firmware Version Number * Firmware File Name [
6VSG VSC 1.14 or higher VSC_#_#_#.bin
14/20RES RDC 3.18 or higher RDC_#_#_#.bin
14/20RESL DC 3.18 or higher RDC_#_#_#.bin
14/20RESA
RDC2 5.07 or higher RDC2_#_#_#.bin
RDC2 with APM 105.5 or higher RDC2_#_#_#.bin
14/20RESAL DC2 5.07 or higher RDC2_#_#_#.bin
20RESB RDC2 5.07 or higher RDC2_#_#_#.bin
38RCL RDC2 5.07 or higher RDC2_#_#_#.bin
48RCL RDC2 5.07 or higher RDC2_#_#_#.bin
60RCL RDC2 5.07 or higher RDC2_#_#_#.bin
24RCL RDC2 6.01 or higher RDC2_#_#_#.bin
30RCLH RDC2 6.01 or higher RDC2_#_#_#.bin
* This firmware version number or higher is required for monitoring with OnCue Plus. See Note about version numbers, above.
[ #_#_# in the file name is the firmware version number.
Figure 1-2 Controller Firmware Version Numbers and File Names
TP--6928 4/1512 Section 1 System Information and Installation
1.8 Controller Password and
Serial Number
The generator serial number and the controller
password for the RDC2 or VSC controller a re required
for the OnCue Plus application.
Perform the password reset procedure before
connecting the generator set’s Ethernet cable to the
router. If the generator set is connected to the Internet
before the password is set at the controller, you will need
to cycle power to the controller after setting the
password.
Note: A new password is generated each time the reset
password procedure is performed.
If the password is reset after the OnCue Plus system has
been set up, the connection will be lost. Disconnect the
battery power to the controller, wait a minute, and then
reconnect the power. Re-enter the time, date, and
exercise schedule on the controller after the power is
reconnected.
1.8.1 RDC2 and VSC Controller
Password and Serial Number
Be ready to write down the serial number and password.
The serial number (S/N) and password are displayed for
10 seconds. Follow this procedure to obtain the serial
number and password:
1. Press the controller’s down arrow button to
navigate to the Networking Information menu.
2. Follow the reset password procedure shown in
Figure 1-3. See the generator set operation
manual for more information, if necessary.
3. Write down the serial number (S/N) and password.
1.8.2 DC2 Co ntroller Password and
Serial Number
Be ready to write down the serial number and password.
The serial number (S/N) and password are displayed for
10 seconds. Follow this procedure to set the OnCue
Plus password on the DC2 controller:
1. Press the OFF button and verify that the generator
set is not running.
2. Press and hold the Exercise button until Press
Again to Reset OnCue Plus PW is displayed.
3. Release the Exercise button and press it again
within 5 seconds.
Note: If the Exercise button is not pressed within 5
seconds, the controller exits the password
reset mode.
4. Write down the serial number (S/N) and password.
1.8.3 RDC/DC Controller Password
The password may have been recorded during the
installation of the Ethernet option board on the
generator set controller. See TT-1566 or the procedure
below.
Be ready to write down the password. The four-digit
password will be displayed for 10 seconds. Follow this
procedure to obtain the serial number and password:
1. Press the OFF button to place the controller into
OFF mode.
2. Press the down arrow button (RDC) or exercise
button (DC) 5 times. Note the four-digit code
displayed on the controller. This is the controller
password.
3. Write down the password to enter into OnCue Plus.
4. Press OFF to clear the display.
Note: Do not repeat this procedure after the password
has been entered into OnCue Plus.
The controller password changes each time this
procedure is performed. If the controller is connected to
OnCue Plus and this procedure is performed again, the
connection will be lost.
TP--6928 4/15 13Section 1 System Information and Installation
tp6926
<---- Return
DHCP:
Enabled
Reset OnCue
Password
Reset OnCue
Password? No
S/N: 1234567
New PW: 1234
New S/N and password are
displayed for approximately
10 seconds.
Networking
Configuration
HOLD
Reset OnCue
Password? Yes
UP arrow for YES,
Down arrow for NO.
Networking---->
Information
Networking---->
Status
Status
Display
Press down arrow multiple times.
Figure 1-3 Finding the Serial Number and Password, RDC2 and VSC Controllers
1.8.4 Namep late Serial Number
Verify that the serial number shown on the controller
display matches the serial number on the generator set
nameplate. A typical nameplate is shown in Figure 1-4.
Refer to the service views in the generator Operation
Manual for the location of the nameplate, if necessary. If
the serial numbers on the controller display and the
generator nameplate do not match, contact your
distributor or dealer.
The activation code is only required the first time you
connect a generator set to the OnCue Plus system. See
Section 2.8.
1
1. Generator serial number
Figure 1-4 Generator Nameplate, Typical
TP--6928 4/1514 Section 1 System Information and Installation
1.8.5 Activation Code
The RDC2/DC2/VSC generator set controllers require a
unique 12-digit activation code. The code is on the decal
included with the OnCue Plus kit. See Figure 1-5.
Kohler OnCue Plus will prompt the user to enter the
activation code the first time the controller connects to
Kohler OnCue Plus Server and a user attempts to
connect to it.
1
GM81386
1. OnCue activation code
Figure 1-5 OnCue Activation Code Decal
1.9 Connect the Generator to the
Internet
Note: Record the controller password and serial
number from the controller as described in
Section 1.8 before connecting the generator to
the Internet.
Accidental starting.
Can cause severe injury or death.
Disconnect the battery cables before
working on the generator set.
Remove the negative (--) lead first
when disconnecting the battery.
Reconnect the negative (--) lead last
when reconnecting the battery.
WARNING
Disabling the generator set. Accidental starting can
cause severe injury or death. Before working on the
generator set or equipment connected to the set, disable the
generator set as follows: (1) Press the generator set off/reset
button to shut down the generator set. (2) Disconnect the
power to the battery charger, if equipped. (3) Remove the
battery cables, negative (--) lead first. Reconnect the negative
(--) lead last when reconnecting the battery. Follow these
precautions to prevent the starting of the generator set by the
remote start/stop switch.
TP--6928 4/15 15Section 1 System Information and Installation
1.9.1 OnCue Plus for RDC2/DC2/VSC
The RDC2, DC2, and VSC generator set controllers are
equipped with an Ethernet cable for connection to the
Internet. The Ethernet cable is connected to the
controller and routed into the customer connection area
inside the generator enclosure.
After setting the controller password, connect the RJ45
inline connector included in the OnCue Plus kit to the
Ethernet cable inside the generator enclosure. See
Figure 1-6 or the generator set installation manual.
Then connect one end of the customer-provided
network cable to the RJ45 connector, and connect the
other end of the cable to the customer’s router or
modem. See Figure 1-7 or Figure 1-8.
GM84094
1. Ethernet cable for OnCue Plus connection
1
Figure 1-6 Ethernet Connection, RDC2/DC2
(Model 20RESA Shown)
RDC2 or DC2
Generator Set Controller
Router *
Cable or
DSL
Modem *
* Customer-provided
[ The load shed kit, if equipped, is installed inside the ATS enclosure.
Tablet *
Ethernet cables *
UPS *
(optional)
PC/
laptop *
Kohlerr System
Multiple PCs can
be connected.
ATS
LCM or
Load
Shed
Kit [
PIM
G6-116
Smart phone*
OnCue Plus
Server on the
Internet
Figure 1-7 Typical Wired Connections for RDC2/DC2 Controller -- OnCue Plus Kit
Tablet *
Smart phone*
VSC Generator Set
Controller
Router *
Cable or
DSL
Modem *
* Customer-provided
[ One optional PIM or one communications kit can be installed.
Ethernet cables *
UPS *
(optional)
Kohlerr System
Multiple PCs can
be connected.
PIM or
comm. kit [
G6-116
Battery Bank *
PC/
laptop *
OnCue Plus
Server on the
Internet
Figure 1-8 Typical Wired Connections for VSC Controller -- OnCue Plus Kit
TP--6928 4/1516 Section 1 System Information and Installation
1.9.2 On Cue Plus Wireless for
RDC2/DC2
The OnCue Plus Wireless kit allows connection of the
generator to the customer’s Ethernet router without
running a network cable from the generator to the router.
See Figure 1-10 for a typical wireless connection.
After setting the controller password, follow the
instructions in TT-1618, provided with the OnCue Plus
Wireless kit, to install, connect, and set up the wireless
access point. The customer must have a wireless router
for Internet access. See Figure 1-9 for a typical wireless
access point installation inside the generator enclosure.
GM81385
1. Wireless access point, provided with OnCue Wireless kit
2. PoE box, provided with OnCue Wireless kit
1
Figure 1-9 Typical OnCue Wireless Kit Installation,
RDC2/DC2 (Model 20RESA Shown)
RDC2 or DC2
Generator Set Controller
Wifi
Router *
Cable or
DSL
Modem *
* Customer-provided
[ The load shed kit, if equipped, is installed inside the ATS enclosure.
] Wireless access point (included in OnCue Plus wireless kit) is installed inside the generator enclosure.
Tablet *
UPS *
(optional)
PC/
laptop *
Kohlerr System
OnCuer Plus
Server on the
Internet
Multiple PCs can
be connected.
ATS
LCM or
Load
Shed
Kit [
PIM
TP-6928
Smart phone*
Wireless
Connection
Wireless
Access
Point ]
Figure 1-10 Typical Wireless Connections for RDC2/DC2 Controller -- OnCue Plus Wireless Kit
TP--6928 4/15 17Section 1 System Information and Installation
1.9.3 RDC/DC Controller
The RDC/DC generator set controller must be equipped
with the Ethernet option board, which a llows connection
of the generator set to the Internet through a broadband
Internet connection. The Ethernet option board is
included in the OnCue Plus and OnCue Plus Wireless
kits for the RDC/DC controller. See instruction sheet
TT--1566, included with the kits, for Ethernet option
board installation and connection instructions.
When the Ethernet board is installed, update the
RDC/DC controller firmware and follow the instructions
in Section 1.8.3 or TT-1566 to record the controller
password and generator set serial number for entry into
the OnCue Plus application.
In most cases, once the new firmware is uploaded to the
controller and the Ethernet board is connected to the
customer’s router or modem, the controller will
automatically connect to the Kohler OnCue Plus server.
Controller settings and network router adjustments are
usually not required. The Internet connection between
the controller and the Kohler OnCue Plus server is fully
encrypted for your protection.
1.9.4 OnCue Plus for RDC/DC
1. Install the Ethernet option board on the generator
set controller. See TT-1566, provided with the
OnCuer Plus kit, for instructions.
2. Connect the generator set to the Internet using a
network cable connected from the Ethernet board
to your router or modem.
See Figure 1-11 for typical OnCue Plus wired
connections.
Tablet *
Smart phone*
OnCue Plus
Server on the
Internet
G6-116
RDC or DC
Controller
Ethernet
Board[
Router *
Cable or
DSL
Modem *
Ethernet cables *
UPS *
(optional)
PC/
laptop *
Kohlerr generator set
* Customer-provided. Router and modem may be combined in one box.
[ Ethernet board kit is required.
Figure 1-11 Typical Wired Connections for RDC/DC Controller -- OnCue Plus Kit
TP--6928 4/1518 Section 1 System Information and Installation
1.9.5 OnCue Plus Wireless for RDC/DC
1. Install the Ethernet option board on the generator
set controller. See TT-1566, provided with the
OnCuer Plus kit, for instructions.
2. Follow the instructions in TT-1618, provided with
the OnCue Plus Wireless kit, to install, connect,
and set up the wireless access point. The
customer must have a wireless router for Internet
access. See Figure 1-9 for a typical wireless
access point installation inside the generator
enclosure.
See Figure 1-12 for typical OnCue Plus Wireless
connections.
Tablet *
Smart phone*
TP-6928
RDC or DC
Controller
Ethernet
Board [
Wifi
Router *
Cable or
DSL
Modem *
UPS *
(optional)
PC/
laptop *
Kohlerr generator set
* Customer-provided. Router and modem may be combined in one box.
[ Ethernet board kit is required.
] Wireless access point (included with OnCue Plus Wireless kit) is installed inside the generator enclosure.
OnCuer Plus
Server on the
Internet
Wireless
Connection
Wireless
Access
Point ]
Figure 1-12 Typical Wireless Connections for RDC/DC Controller -- OnCue Plus Wireless Kit
TP--6928 4/15 19Section 2 OnCue Plus Operation
Section 2 OnCue Plus Operation
2.1 Introduction
Kohlerr OnCuer Plus monitors the generator set and
generates messages continually. After the application
has been configured to send email and/or text
messages, the OnCue Plus server will continue to send
messages when the PC is turned off or disconnected
from the Internet.
Note: Sample screens are shown in this document.
The actual screens may vary.
OnCue Plus is available as a web version and as an app
for Appler and Androidt devices. For smart phones or
tablets, obtain the Kohler OnCue Plus app from the
App Store
SM
(for Apple devices) or Google Playt (for
Androidt devices). App screens are similar to the web
screens shown in this manual.
2.2 Information Required
You will need to enter some information when you create
your OnCue Plus account and connect to your
generator set. To set up an account, provide your full
name and email address, and create a username and
account password. To add a generator to the account,
you will need other information from the generator set
and the OnCue Plus kit. Required information is listed in
Figure 2-1.
2.3 Start OnCue Plus
D To use the OnCue Plus web application, use your
computer to navigate to the OnCue Plus website
www.kohlergenerators.com\oncue. The OnCue Plus
log-in window opens. When you start OnCue Plus for
the first time, click on Create Account. See
Figure 2-2. Instructions in the following sections
explain how to set up an account and add your
generator to OnCue Plus.
D For smart phones or tablets, obtain the Kohler OnCue
Plus app from the App Store
SM
(for Apple devices) or
Google Playt (for Android devices). Follow the
Quick Start instructions in the app to set up an
account and add your generator to OnCue Plus.
Operation of the app is similar to using the web
application as described in this manual.
OnCue Plus will remember your generator set and
connect to it each time you use OnCue Plus.
Item
Description
Set Up
Account
Add
Generator
Can C hange in
Settings View?
Full Name Enter your full name when setting up your account. D NO
Username Create your username when setting up your account. D NO
Email Address Enter your email address when setting up your account. D NO
Password Create a password when setting up your account. D NO
Serial Number For adding new generator, get from genset controller
nameplate or controller. See Section 1.8.
D
NO
Genset Password For adding new generator, get from genset controller.
See Section 1.8.
D
YES
OnCue Plus
Activation Code
From OnCue decal, provided with OnCue Plus kit. See
Section 2.8.
D
NO
Genset
Displayname
Create a name that identifies the generator set. D
YES
Genset Location Enter address or other location information for the
generator set.
D
YES
Figure 2-1 Required Information
Apple, the Apple logo, iPhone and iPad are registered trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service
mark of Apple Inc.
Android and Google Play are trademarks of Google Inc.
TP--6928 4/1520 Section 2 OnCue Plus Operation
1. If you have an account, enter your username and password and click LOG IN.
2. New users click Create Account.
3. To send feedback to Kohler Co., click Send Feedback here or click Feedback near the upper right corner of most other OnCue Plus
screens.
4. To view OnCue Plus screens and features without creating an account or logging in, click DEMO.
2
1
4 3
1
Figure 2-2 OnCuePlusSignInScreen
2.4 DEMO Button
To preview the OnCue Plus screens and operation
without creating an account or logging in, click on the
DEMO button. See Figure 2-2. The demo allows you to
navigate through all menus and review the information
available through OnCue Plus without connecting to an
actual generator set. You can “start” and “stop” the
demo generator set from the Controls menu, view the
generator parameters, and rename inputs and outputs.
2.5 Send Feedback Button
Click on the Send Feedback button in the Sign-In
Screen or click on the Feedback command in the upper
right corner of other screens to send your comments to
Kohler Co. The screen shown in Figure 2-3 will open.
Touch or click on the relevant feedback topic and follow
the instructions on the screen.
Figure 2-3 Feedback Window
TP--6928 4/15 21Section 2 OnCue Plus Operation
2.6 Create an Account
The first time that you use OnCue Plus, you will need to
set up an account. A user name, email address and
password will be required. Create a username with 6 to
25 characters (no spaces) and a password for your
account, and keep them in a safe place.
Click on Terms of Service near the bottom of the screen
and read the OnCue terms and conditions of use. Then
click on the box next to “I accept the OnCue Plus terms
and conditions of use” to indicate your acceptance of the
OnCue terms and conditions of use.
Click on Create Account.
An email will be sent to the email address given for the
account. Follow the instructions in the email to activate
your account. Internet access is required to activate
your account.
Figure 2-4 Create an Account
TP--6928 4/1522 Section 2 OnCue Plus Operation
2.7 Add New Generator
In order to monitor and control a generator using OnCue
Plus, you must add the generator to your OnCue Plus
account. Multiple generators can be added to one
account. If you own more than one generator set, or if
you are a dealer monitoring numerous customer
systems, you may add them to your account using this
screen.
Click on ADD NEW GENERATOR as shown in
Figure 2-5. The generator set serial number and
controller password are required. See Section 1.8 for
instructions to obtain the serial number and password.
1
1. Click on ADD NEW GENERATOR. The ADD YOUR GENERATOR window opens.
2. Type in the generator serial number.
3. Type in the controller password.
4. Click CONNECT.
3
2
4
Figure 2-5 Add New Generator
TP--6928 4/15 23Section 2 OnCue Plus Operation
2.8 Activate Your Generator
To authorize remote monitoring of your generator set,
you will need the generator set serial number, OnCue
activation code (not required for RDC/DC controllers),
and controller password. Obtain the serial number from
the controller when setting the controller password as
described in Section 1.8, or find the serial number on the
generator set’s nameplate.
Find the activation code on the decal provided with
OnCue Plus. See Figure 2-6. Attach the OnCue
activation code decal to the generator set.
In the generator selection list on the left side of the
screen, click on Activate Your Generator. See
Figure 2-7. Then type your activation code into the
Activate Generator window shown in Figure 2-8 and
click on Activate.
1
GM81386
1. OnCue activation code
Figure 2-6 OnCue Activation Code Decal
1
1. Click on ACTIVATE YOUR GENERATOR
Figure 2-7 Activate Your Generator
Figure 2-8 Activate Generator
TP--6928 4/1524 Section 2 OnCue Plus Operation
2.9 OnCue Plus Views
OnCue Plus opens in the Status view. The following
views are available:
D Status
D Event History
D Controls
D Parameters
D Dealer
D Maintenance
D Settings
To select a view, click on the desired view in the toolbar
near the top of the screen. The selected view is
highlighted in the toolbar. See Figure 2-9.
2.10 Status
The status screen is shown in Figure 2-9.
Symbols in the generator list on the left side of the
screen indicate the status of each generator set. See
Figure 2-10. The symbol to the left of the generator
name indicates whether the generator is running, on
standby, shut down, or turned off. See Figure 2-11 for
illustrations and definitions of the symbols. The symbol
to the right of the generator name shows whether the
generator is connected to the OnCue Plus Server. If the
symbol indicates no connection, see Section 3 for
troubleshooting instructions.
See Figure 2-12 for an explanation of symbols and
information displayed in the body of the Status screen.
1. Click on the desired view in this toolbar. The selected view is highlighted.
1
Figure 2-9 Power System Status
TP--6928 4/15 25Section 2 OnCue Plus Operation
1. Generator set status; see Figure 2-11.
2. Generator is connected to OnCue Plus server.
3. Generator is not connected to OnCue Plus server.
1
3
2
Figure 2-10 Generator Set Status and Connection
Indicators
Indicator Status Description
Blue square Standby
Generator set is ready to
start.
Green
triangle
Cranking or
running
Engine is starting or
running.
Red X
Fault
shutdown
The controller has
detected a fault condition
and the generator set
has shut down.
Red circle Off Controller is OFF.
Connection
symbol
Connected
Generator set is
connected to the OnCue
Plus server.
Open
symbol
Not
Connected
Generator set is not
connected to the OnCue
Plus server.
Figure 2-11 Generator Set Status Indicators
Status Screen Item Indicates Notes
Name Name of generator that you are
monitoring
Select the generator from the list on the left side of the screen.
(Click on the arrow symbol to reveal the list.)
Generator status
message
The status of the generator that
you have selected
Examples of status messages are “Generator Running” and
“Standby.” If a fault condition is indicated, check the Event
History view or the controller display to identify the fault.
Updated The last time that generator
information was updated in
OnCue Plus
The frequency of updates can be changed through the Settings
screen.
GEN symbol Generator Status Green when active, gray when not available.
Power line symbol Utility power status Green when active, gray when not available.
Home symbol and
home status message
Home does or does not have
power
Symbol is green when the home has power from either the
generator or utility.
Genset Voltage Output voltage from the generator
set.
Displays voltage when the generator is running.
Frequency Frequency of the generator set
output.
Displays frequency when the generator is running. Nominally
50 or 60 Hz.
Battery Voltage Generator engine starting battery
voltage
Typically 12--15 volts DC. A voltage below 12.5 VDC will
trigger a low battery voltage warning, indicating that the battery
should be charged or replaced. A voltage less than 12 volts
DC will be displayed in red.
Figure 2-12 Status Screen Displays
TP--6928 4/1526 Section 2 OnCue Plus Operation
2.11 Select Generator
Kohler distributors and dealers may monitor more than
one generator set for their customers. In the Status
view, click on the arrow on the left side of the screen to
reveal the list of generators that have been added to
your account. All generator sets that you have added to
your account will appear in a list on the left side of the
screen. Scroll down if necessary and click on the
generator that you want to monitor. The selected
generator set is displayed at the top of the list and also
displayed in the Status view.
If you have multiple generator sets in your account, keep
the list open to identify the selected generator set.
1. Click on the generator set that you want to monitor and control.
2. Selected generator is shown at the top
1
2
Figure 2-13 Select Generator
TP--6928 4/15 27Section 2 OnCue Plus Operation
2.12 Event History
Click on Event history to view recent activity on your
generator. The controller hours for recent generator
operation, including exercise runs or other generator set
starts and stops, are displayed. Generator fault
conditions including warnings and shutdowns are also
displayed.
Click on Clear Active to clear the active fault conditions.
Contact your local dealer or distributor for service if fault
conditions continue to appear.
If you would like more information about a particular
event, please click/touch that particular event to bring up
the e vent details screen. See Figure 2-16 for
information contained on the event details screen. Click
on the arrow near the upper left corner of the Details
screen to return to the previous screen.
Figure 2-14 Clear Active Events Confirmation
2
1. Red symbol indicates an active fault condition
2. Click CLEAR ACTIVE to clear active fault conditions
1
Figure 2-15 Event History
TP--6928 4/1528 Section 2 OnCue Plus Operation
1
1. Back arrow returns to previous screen.
Figure 2-16 Event Details
TP--6928 4/15 29Section 2 OnCue Plus Operation
2.13 Controls
From the Controls view, you can:
D Start and stop a generator exercise
D View the status of outputs connected to the PIM or
LCM
D Turn outputs connected to the PIM on and off.
The generator set controller must be in AUTO mode
for remote start/stop using OnCue Plus.
2.13.1 Start Exercise
To start an exercise, click Start in the Controls screen.
The dialog box shown in Figure 2-17 opens. Click on
START to confirm you want to start the generator set or
CANCEL to exit and not start an exercise.
The exercise runs for 20 minutes (default setting) and
then stops. Use the Stop Exercise command to stop the
generator earlier, if necessary.
Exercise runs started through this command are
unscheduled. Starting and stopping the engine using
these commands does not change the exercise
schedule on the generator set.
The exercise mode and duration can be changed
through the maintenance screen. See Section 2.16.
Figure 2-17 Select Exercise Type
1
1. Click to start an exercise.
Figure 2-18 Controls, Start Exercise
TP--6928 4/1530 Section 2 OnCue Plus Operation
2.13.2 Sto p Exercise
After starting the engine using the Start button, click on
Stop in the Controls screen to stop the engine before the
programmed stop time, if necessary. Then confirm by
clicking on YES in the STOP GENERATOR window that
appears in the center of the screen. See Figure 2-19.
The generator set controller must be in AUTO mode
for remote start/stop using OnCue Plus.
Note: The Stop Exercise command will not stop the
generator set if it was started a t the controller by
pressing RUN, by a remote start command from
an ATS, or by a scheduled exercise set at the
controller.
1
1. Click Stop to shut down the generator before the exercise time expires. This only stops an exercise that was initiated by clicking the
START button in OnCue Plus.
Figure 2-19 Controls, Stop Exercise
TP--6928 4/15 31Section 2 OnCue Plus Operation
2.13.3 PIM
OnCuer Plus allows remote control of items in your
home. Controlling items remotely requires an installed
and properly connected Programmable Interface
Module (PIM). The programmable interface module
(PIM) is available for purchase as an optional kit.
Electrical items such as appliances, outdoor lighting,
storm shutters, etc. can be connected to outputs on the
PIM and then turned on and off using OnCue Plus
through your personal computer, smart phone,or tablet
with Internet access.
The PIM provides two programmable inputs and six
programmable outputs for connection to
customer-supplied equipment. The PIM operates only
with generator sets equipped with the Kohler RDC2,
DC2, or VSC controller. See TT-1584 for PIM
installation and setup instructions.
Note: PIM outputs 1 and 2 are factory-set to Generator
Running and Common Fault. Outputs 1 and 2
cannot be controlled remotely through OnCuer
Plus.
Use the Controls screen to remotely control items in
your home connected to outputs 3 through 6.
1. Select the Controls screen in the OnCue Plus
Toolbar.
2. Click on the tab labeled PIM.
3. Click on the name of the output to turn it on or off.
The status indicator (ON/OFF) flashes for
approximately 5 seconds before changing to the
new status.
Once OnCue Plus is used to turn a PIM output on or off,
the output will no longer be controlled by the generator
set. For example, output 4 may initially be set to the
Engine Oil Low Pressure Warning. If OnCue Plus is
used to turn that output on or off, the output will no longer
turn on when the generator’s low oil pressure warning is
activated. The output must be operated through OnCue
Plus.
Use OnCue Plus to rename the output functions to
identify the equipment connected to each output. See
Section 2.17, Settings, for label renaming instructions.
Figure 2-20 Manual Management
2.13.4 Load Shed
Click on the Load Shed tab in the Controls screen to see
the status of items connected to the load control module
(LCM) or load shed kit. Non-essential loads connected
to the load control relays are disconnected
automatically when essential equipment is running to
prevent generator set overload.
The item descriptions can be edited through the
Settings view. See Section 2.17.
Figure 2-21 Controls, PIM
TP--6928 4/1532 Section 2 OnCue Plus Operation
2.14 Parameters
The parameters shown in Figure 2-22 can be viewed
from this screen. To change generator settings, g o to
the Settings tab and see Section 2.17.
Power
Total power and percent of rated power are displayed
only for the following generator set models:
D 10RESV
D 12RESV
D 38RCL
D Two 14RESAs paralleled using the PowerSynct
APM
D Two 20RESAs or 20RESBs paralleled using the
PowerSynct APM
Figure 2-22 Parameters
TP--6928 4/15 33Section 2 OnCue Plus Operation
2.15 Dealer Communication
2.15.1 Ent er Dealer Information
Use the Settings view to enter your dealer’s information
before using the Dealer feature. See Section 2.17,
Settings.
2.15.2 Email Your Dealer
Clicking on the EMAIL command will open the email
application on your device and open a new email
addressed to your dealer. Type in your message and
send.
The OnCue Plus App on your smart phone or tablet will
also allow you to call your dealer from this screen.
Figure 2-23 Dealer
TP--6928 4/1534 Section 2 OnCue Plus Operation
2.16 Maintenance
Click on Maintenance to see the total run time on your
generator and exercise information.
2.16.1 H ours
The total generator engine runtime is shown in hours
near the top of the maintenance screen.
2.16.2 Manage Exercise Details
Click on MANAGE in the upper right corner of the
Maintenance screen to change the exercise settings for
the generator. Refer to the generator documentation for
recommended exercise settings. The following settings
can be changed:
Exercise Interval
Use the drop-down a rrows to select weekly or every
other week.
Exercise Run Duration
Choose how long the generator will run during exercise.
Use the drop-down arrows to select from 10 to 30
minutes. 20 minutes is the default setting and is typically
the minimum recommended duration.
Exercise Mode
Use the drop-down arrows to select the exercise mode.
D Unloaded Full-Speed Exercise. Runs the generator
set at full speed without transferring the load from
utility. The model VSG generator set runs at rated
no-load speed.
D Unloaded Cycle Exercise. Runs the unloaded cycle
exercise with complete system diagnostics. See
generator set Operation Manual for information about
the unloaded cycle exercise and diagnostics.
D Loaded Full-Speed Exercise. Runs the generator set
at full speed and transfers the load from utility to the
generator. At the end of the exercise cycle, the load is
transferred back to utility before the generator stops.
Figure 2-24 Maintenance
TP--6928 4/15 35Section 2 OnCue Plus Operation
1
1. Back arrow returns to previous screen.
Figure 2-25 Manage Menu for Exercise Settings
TP--6928 4/1536 Section 2 OnCue Plus Operation
2.17 Settings
Use the Settings view to set up email and text
notifications, and also to change system settings,
including the frequency of generator data updates and
the labels on the PIM and load shed outputs. See
Figure 2-26. This view also contains a Delete command
that allows you to remove a generator from your list of
monitored generators.
2.17.1 Add or Delete Email Recipients
To set up email notifications, click NEW to the right of
Email Notification Recipients in the settings view. See
Figure 2-26. In the Add Email Recipient view, type the
recipient’s name and email address. Click SAVE. See
Figure 2-27.
To remove an email address from the list, click EDIT to
the right of the address to be deleted. Then click
DELETE at the bottom of the Edit Email Recipient
screen. See Figure 2-29.
1
1. Click NEW to add a recipient to the list.
2. Click EDIT to select events for notification or remove a recipient from the notification list.
2
Figure 2-26 Settings
Figure 2-27 Add Email Recipient
TP--6928 4/15 37Section 2 OnCue Plus Operation
2.17.2 Text Message Co nfiguration
Text messages can be sent by sending an email to your
cell phone.
SMS text messaging to a cellular telephone or other
device is accomplished by sending an email to the
cellular provider’s email-to-SMS system. For example,
if the customer is a subscriber of Verizon Wireless with
the cellular telephone number 920-555-1212, a text
message can be sent to their cell phone by sending an
email to [email protected]. Contact your cell
service provider for the email address to use for SMS
text messaging.
Determine the customer’s cellular telephone service
provider and verify that their cell phone is equipped to
receive SMS messages. Consult the cell phone
provider or the provider’s website for the email address
configurations for text messaging. Make sure that the
customer is aware of any text messaging charges the
cellular telephone provider may charge for received text
messages.
2.17.3 Notifications
OnCuer Plus can be configured to send email or SMS
text messages alerting the recipient of generator set
faults, exercise updates, and maintenance reminders.
Email and text messages include:
D Device description (user-defined)
D Generator state
D Description of the event
The events shown in Figure 2-28 will generate an email
message.
A separate message is sent for each active warning and
shutdown. If multiple warnings clear or shutdowns reset
at the same time, you will receive one email indicating all
information. See the generator set Operation Manual
for a list of warnings and shutdowns.
See Section 2.17.4 for instructions to select the type of
messages sent to each recipient.
Event Notes
Exercise start/exercise
ended
Exercise messages are available if a Kohler Model RXT transfer switch is connected to the
generator.
Generator running/generator
stopped
If a Kohler Model RXT transfer switch is connected to the generator, you will see these
messages and the exercise messages when the generator exercises, if both messages are
selected.
Generator in auto/ not in
auto
If the OFF or RUN buttons on the generator controller are pressed, the unit is not in AUTO.
Remote start/stop commands will not work and scheduled exercises will not run when the unit
is not in AUTO. When AUTO is pressed again, a message is sent to notify you that the
generator has returned to AUTO mode.
Utility loss /utility restored If a Kohler Model RXT transfer switch is connected to the generator, you will see these
messages indicating utility power outage and restoration.
Communication
loss/restored
Indicates the generator communication with the Kohler server. It has no impact on the ability
of your power system to function properly.
Warnings active/cleared Warning messages are dependent on the generator set. The message will include
information about the cause of the warning; for example, low oil pressure.
Note: Maintenance reminders are considered warnings. Turn on Warnings active/cleared to
receive notifications of maintenance reminders.
Shutdown active/reset Shutdown messages are dependent on the generator set. The message will include
information about the cause of the shutdown; for example, high engine temperature.
Figure 2-28 Power System Events that Can Generate an Email or Text Message
TP--6928 4/1538 Section 2 OnCue Plus Operation
2.17.4 Select Event Notificatio ns
You can customize the email notifications sent to each
recipient by selecting the events that will send an email
notification for each email address. After adding email
recipients, return to the Settings page and click on EDIT
after the recipients email address. For each event listed
in the Edit Email Recipient screen (see Figure 2-29),
click on the ON/OFF box on the right to turn notification
ON or OFF for each event. Each recipient can have a
different combination of event notifications. Click SAVE
after making the selections.
Maintenance Reminders. To receive notifications for
maintenance reminders for your generator set, turn ON
Warnings active/cleared. See the generator Operation
Manual for a list of scheduled maintenance tasks that
must be performed at regular intervals.
The default selection will send notifications for all
events. Clicking RESTORE DEFAULTS turns on all
notifications for the selected recipient.
Clicking DELETE will remove the recipient from the
email notification list.
1
1. Click to turn notification on or off for each event.
2. SAVE notification selections for the email recipient.
3. RESTORE DEFAULTS turns all notifications on for the selected recipient.
4. DELETE removes the recipient from the notification list.
2 3 4
Figure 2-29 Edit Email Recipients to Select Events for Notification or Delete an Address from the List
TP--6928 4/15 39Section 2 OnCue Plus Operation
2.17.5 Push Notifications
Using the OnCue Plus App to Manage and View
Notifications
The OnCue Plus app includes a notification center for
your smart phone or tablet. The default setting will send
notifications for all genset events shown in Figure 2-28.
You can turn off the notifications for some events if you
don’t want to receive them. In order to manage your
notifications, g o to the Settings screen > Notification
Settings > Push Notification Settings. See Figure 2-31.
See Figure 2-30 for an example of notifications.
Figure 2-30 View Notifications
1. Tap Edit Notification Settings.
2. Tap Edit Push Notification Settings.
3. Tap to turn notifications for each event off or on (scroll down for more events).
4. Restore Defaults turns notifications on for all events.
5. Tap to save your selections.
6. Red “ringing” bell indicates active notifications. Tap to view notifications. See Figure 2-30 for an example of notifications.
6
1
2
3
4
5
Figure 2-31 Push Notification Settings in the OnCue Plus App (for smart phones and tablets)
TP--6928 4/1540 Section 2 OnCue Plus Operation
Viewing Push Notifications in the Web Application
Push notifications can be viewed using the OnCue Plus
web application. The bell icon at the top of the screen
turns red to indicate that there are notifications. See
Figure 2-32. Click on the red bell icon to view the active
notifications.
See Figure 2-30 for an example of notifications.
1
1. The red “ringing” bell indicates active notifications. Click on the bell to view notifications.
Figure 2-32 Notification Indicator on the Web Version of OnCue Plus
TP--6928 4/15 41Section 2 OnCue Plus Operation
2.17.6 Data Refresh In terval
Generator data is updated in OnCuer Plus as soon as
possible. In some cases, you may want to change the
data updates to send data less often. For example:
D If you have a data plan that charges by the amount of
data or limits the amount of data received, you may
want to update less often.
D When the utility power is out and your generator set is
supplying your home, you may want to select updates
every 5 minutes until the utility power returns and the
generator set shuts down.
D Selecting “On page load” will update the data only
when you change your view in OnCue Plus.
Figure 2-33 Data Refresh
TP--6928 4/1542 Section 2 OnCue Plus Operation
2.17.7 G enerator Settings
The Generator Settings view allows you to change the
name and password for the generator.
Change Generator Display Name
When a generator is connected for the first time, the
generator name displayed in OnCuer Plus will be the
generator serial number. Use the Genset Name setting
to change the name to something that identifies the
generator. For example, you can rename the unit using
your name or a location. If your dealer or distributor will
be monitoring the generator, use a name that
distinguishes your unit from other customers’
equipment. Names must contain at least four
characters, and can use letters and numbers.
Click on GENSET DISPLAYNAME. Type in the new
name and click on the green box labeled RENAME.
Change Generator Password
Change the generator password from the 4-digit
controller password to a password of your choice. If the
password is changed, other users will lose the OnCue
Plus connection to that generator. If your dealer is
monitoring your generator, be sure to give him/her the
new password.
Click on GENSET PASSWORD. Type the new
password into both boxes and click CHANGE
PASSWORD.
Generator Location
Click on GENSET LOCATION. Type in the new address
or other information that identifies the generator
location, and click on CHANGE LOCATION.
Figure 2-34 Generator Settings
TP--6928 4/15 43Section 2 OnCue Plus Operation
2.17.8 Rename Outputs (PIM and Load
Shed)
Use the Settings view to change the PIM and load shed
output labels to show what is being controlled. For
example, connect output 3 to the storm shutters on your
vacation home and label it Storm Shutters. When bad
weather is forecast, you can use OnCue Plus to close
the storm shutters from a remote location. See Section
2.13, Control.
Click on EDIT after RENAME PIM OUTPUTS or
RENAME LOAD SHED OUTPUTS in the Settings
screen. See Figure 2-26. The RENAME screen
appears. Click on the label that you want to change.
Type in the new label and click RENAME. See
Figure 2-35. Click on the back arrow near the upper left
corner of the screen to return to the previous screen.
1
1. Type in new label
2. Click RENAME
3. Click on the back arrow to return to the previous screen.
2
3
Figure 2-35 Editing PIM or Load Shed Labels
TP--6928 4/1544 Section 2 OnCue Plus Operation
2.17.9 Dealer Information
Enter your dealer’s information, including their email
address. See Figure 2-37. This allows you to email your
dealer using the Dealer view described earlier.
2.17.10 Delete a Generator
The Delete Generator command, where Generator is
replaced with the name of the currently selected
generator, allows you to remove the generator from your
list of monitored units.
Go to the Add Generator view on the left and select the
unit that you want to delete. Then go to Settings, and
check that the Delete command shows the name of the
unit that you want to remove. Touch Delete Generator to
remove the unit from your list. A confirmation box
appears to make sure you want to delete the generator.
Click Delete or Cancel.
Note: Once deleted, the generator no longer appears
on the list in the Add Generator view.
After a unit has been removed, you will need to follow the
Add Generator procedure to add it again if you want to
put it back on your list.
Figure 2-36 Delete a Generator
Figure 2-37 Edit Dealer Information
TP--6928 4/15 45Section 3 Troubleshooting
Section 3 Troubleshooting
3.1 Introduction
This section provides instructions for troubleshooting
issues related to connection of the generator to the
homeowner’s network. Many of these issues and
connection problems are caused by incorrect controller
or router setup. This section p rovides instructions to
troubleshoot problems with the generator connection to
the OnCuer Plus server.
Because of the large variety of routers that are available
in the field, this document cannot address router setup
issues. Please refer to the documentation provided for
the router and contact the customer’s Internet Service
Provider (ISP), if necessary.
IfyouareusingtheOnCuer Plus Wireless kit, please
also refer to TT- 1618 (provided with the wireless kit) for
setup, test, and troubleshooting instructions.
Refer to the generator set service manual when
troubleshooting the generator set and connected
equipment.
3.2 Generator Set Serial Number
Incorrect serial numbers will prevent connection to the
OnCuer Plus server. Compare the genset serial
number programmed into the controller with the serial
number on the generator set nameplate. See
Section 1.8 for instructions to find the serial number in
the controller. If the S/Ns do not match, Kohlerr
SiteTecht software is required to change the genset
serial number programmed in the controller to match the
nameplate. SiteTech software is only available to
Kohler-authorized distributors and dealers. Contact a
Kohler-authorized distributor/dealer for service.
3.3 Verify Power to the Controller
Verify that there is power to the generator set’s
controller. Check that the controller d isplay is on or at
least one LED on the controller is lit.
3.4 Check Controllers Ethernet
Connection
RDC2/DC2 or VSC Controller. Check the Ethernet
cable and RJ45 inline connector to the controller.
RDC/DC Controller. Make sure that the Ethernet board
is installed correctly with the board-to-board connector
in place. See TT-1566, Installation Instructions.
Check the firewall on the local router. Verify that router
firewall port 5253 is configured to permit an outbound
connection. Refer to the instructions provided with the
router.
3.5 Power Cycling the Controller
The four digit password is only communicated to the
OnCuer Plus Server when the controller powers up.
Power cycle the controller, leaving the Ethernet cable
plugged in. Power cycling can be done in one of two
ways:
1. Disconnect all input power for two minutes (to allow
capacitors to discharge):
a. Battery power: remove the battery negative (--)
cable or disconnect P1 from the back of the
controller.
b. Battery charger input power: disconnect the
120 VAC input power supply or disconnect P5
from the back o f the controller.
c. Unplug the USB mini-B connector from the
front of the controller (if plugged in).
d. Wait two minutes, then reconnect power,
hooking up battery power (P1) first.
OR:
2. Re-install the controller firmware. This will force a
controller reboot.
3.6 Troubleshooting Flowchart
Follow the steps in the troubleshooting procedure on the
next page.
Equipment Required
The following items a re necessary:
D Service laptop computer with Kohlerr SiteTecht
software installed. SiteTech software is available to
Kohler authorized distributors and dealers.
D USB cable, male USB A to male mini-B.
D Current (or appropriate) version of controller
firmware.
TP--6928 4/1546 Section 3 Troubleshooting
SB-745
Check the controller firmware version number. Is the controller f irmware
version 5.07 (RDC2/DC2) or version 3.18 (RDC/DC) or higher?
YES
NO
Update the controller firmware.
NO
Do you know the generator’s four digit password?
YES
Reset the controller password.
See Section 1.8.
NO
YES
Does the customer require a static IP address for the
controller? See Section 3.7 for information about static IP
addresses and DHCP.
Obtain a Static IP address, Subnet Mask, Default Gateway,
and DNS Server from the customer, and insert the data into
the appropriate fields under Network Configuration.
See Figure 3-2. Click Apply Changes.
Is DHCP Enabled under
Network Configuration
set to “True”?
SeeFigure3-1.
Use SiteTech software to check the Network Configuration
settings. See Section 3.7.
NO
The Media Connected parameter shows
whether the controller recognizes that an
Ethernet cable is plugged in and
communicating with a router. Is the Media
Connected parameter under Network
Status “True”? See Figure 3-3.
YES
Is the Ethernet cable properly
plugged into the generator
controller, the customer’s router,
and all points in between?
Connect the Ethernet
cable properly and cycle
power to the controller as
described in Section 3.5.
NO
YES
NO
YES
Test the Ethernet cable and the customer’s router
port with an Ethernet cable tester or a laptop. Turn
off the wireless on the laptop so you don’t confuse
your WIFI connection with a good LAN connection
through the Ethernet cable. Are the Ethernet cable
and router port good?
Repair or replace the
Ethernet cable or router as
needed. Then cycle power
to the controller as
described in Section 3.5.
Contact your distributor or
Kohler Generator Field
Service as appropriate.
Reboot the customer’s router. Is the Media
Connected parameter under Network Status “True?
YES
The controller is connected to the Internet. Log in
to OnCue Plus and Add New Generator.
Correct the customer’s
router, modem, or security
settings that are blocking
access. Then cycle power
to the controller as
described in Section 3.5.
Is the Network Connection Established parameter
under Network Status “True”? See Figure 3-4.
NOTE: It can take several minutes to change to True
after a good connection is established. *
Power cycle the controller, leaving the Ethernet cable
plugged in. See Section 3.5 for instructions.
NOTE: The four digit password is only communicated to the
OnCue Plus Server at controller power up.
Contact y our distributor or Kohler Generator
Field Service as appropriate.
NO
NONO
YES YES
Set DHCP Enabled
to “True.” Click
Apply Changes.
NO
YES
See Section 3.9 for
Telnet instructions.
Can you Telnet port
5253?
* If a wireless connection is used, it can take up to 20 minutes to establish a good network connection and update this parameter.
TP--6928 4/15 47Section 3 Troubleshooting
3.7 Network Configuration and
Status
When instructed in the procedure, use your laptop and
Kohlerr SiteTecht software to check the Network
Configuration and Network Status settings shown in
Figure 3-1 through Figure 3-4.
Dynamic Host Connection Protocol (DHCP): Most
network setups use DHCP, which allows the server to
assign an IP address automatically. Some sites require
a static IP address that must be requested from the
Internet Service Provider (ISP). The customer will know
if the controller requires a static IP address. (If the
customer doesn’t know, he most likely does not requirea
static IP address.)
If a static IP address is used, obtain the IP address,
subnet mask, default gateway, and DNS server from the
customer and enter the data into the appropriate fields
under Network Configuration. Click Apply Changes
after entering the data.
Figure 3-1 DHCP Enabled Setting
Figure 3-2 Static Settings (enter only if customer
has a static IP address)
Figure 3-3 Media Connected Status = True if
Controller is Connected
Figure 3-4 Network Connection Established (may
take several minutes)
3.8 Check for Server Connection
3.8.1 RDC or DC Controllers
Check for a dot in the lower right corner of the RDC or DC
controller display to verify that the controller is
connected to the Kohlerr OnCuer Plus server. See
Figure 3-5.
1. Lighted dot indicates server connection
1
tt1566
Figure 3-5 Controller Display with Server
Connection Indicator
3.8.2 RDC2, DC2, or VSC Controller
If it is necessary to check the server connection to an
RDC2, DC2, or VSC controller, use telnet on your PC.
See Section 3.9 for instructions.
TP--6928 4/1548 Section 3 Troubleshooting
3.9 Using Telnet
Activate Telnet on your computer
Telnet is not activated by default on the Microsoftr
Windowsr 7 operating system. To activate Telnet on the
PC, open the Control Panel, select Programs, and then
select Programs and Features. Select Turn Windows
Features On or Off. Find the Telnet Client and click on
the box so that the box is checked. See Figure 3-6.
Click OK and wait while Windows makes the
adjustments.
1
1. Click to turn on Telnet Client
Figure 3-6 Telnet Activation, Microsoftr Windowsr 7
Now use Telnet to check the server connection to
OnCue Plus.
Telnet Procedure
1. Open a command prompt window on the PC by
selecting Start, All Programs, Accessories,
Command Prompt. See Figure 3-7.
Microsoftr and Windowsr are registered trademarks of Microsoft
Corporation.
2
1. Click Start icon, then All Programs
2. Click Accessories
3. Click Command Prompt to open a command window
1
3
Figure 3-7 Opening a Command Prompt Window
2. Using the command prompt window, try to telnet to
the OnCue Plus server by entering the following:
c:\> telnet devices.kohler.com 5253
3. If the connection was successfully established, you
will see the symbols shown in Figure 3 -8.
Figure 3-8 Telnet Command to Confirm OnCuer
Plus Server Connection
TP--6928 4/15 49Section 3 Troubleshooting
3.10 Other Issues
Figure 3-9 lists some additional things to check when troubleshooting connection problems.
Possible Cause of Connection Problem Suggested Solution
Internet service is down Verify that Internet service is available by navigating to
www.KOHLERPower.com or any website.
No power to controller Verify power to the generator set controller by checking that the controller
display is on or one LED is illuminated or flashing on the controller. Check the
connection to the generator set’s engine starting battery.
RDC/DC controller. Check the condition of the controller’s F3 fuse, and
replace the fuse if necessary.
No connection to the server RDC2/DC2/VSC controller. Test server connection using telnet. See Section
3.8.2.
RDC/DC controller. Check that the server connection indicating LED on the
controller is lit. See Sections 3.3 and 3.8.
Cable or modem/router problem Note: RDC2/DC2/VSC controller. Disconnect the utility power to the generator
set before disconnecting the Ethernet cable. Follow the safety precautions
in this document and in the generator set service manual.
Note: RDC/DC controller. Remove the controller’s F3 fuse and disconnect
power to the generator set before disconnecting the Ethernet cable. Follow
the safety precautions in this document and in the generator set service
manual. See TT-1566, Ethernet Board Installation Instructions, for
connection details.
Isolate the problem by disconnecting the Ethernet cable from the generator
controller and plugging it into a laptop PC. Disable wireless on the laptop.
Check Internet access by trying to connect to www.KOHLERPower.com or any
website.
D If no connection, try to connect the laptop PC to the modem/router using a
different cable.
D If there is no connection with either cable, the problem may be with the
modem/router. Contact your Internet Server Provider for assistance.
OnCue Plus Wireless connection issues See TT-1618 for instructions to activate the Watchdog and troubleshoot the
wireless connection.
Long network cables may cause excessive
signal loss
If the network cable is longer than 100 meters (328 ft.), install a repeater or
switch.
Password error Reset the password at the controller, if necessary, and enter the new password
in OnCue Plus. See Section 2.7.
Generator set serial number mismatch See Section 3.2.
Firewall blocking access On the generator set side, configure the router firewall to open port 5253 to
permit an outbound connection.
Contact your system administrator or Internet service provider for assistance, if
necessary.
Other Contact your Internet Server Provider for assistance.
Figure 3-9 Other Possible Causes of Connection Problems
TP--6928 4/1550 Section 3 Troubleshooting
Notes
TP-6928 4/15 Appendix 51
Appendix A Abbreviations
The following list contains abbreviations that may appear in this publication.
A, amp ampere
ABDC after bottom dead center
AC alternating current
A/D analog to digital
ADC advanced digital control;
analog to digital converter
adj. adjust, adjustment
ADV advertising dimensional
drawing
Ah amp-hour
AHWT anticipatory high water
temperature
AISI American Iron and Steel
Institute
ALOP anticipatory low oil pressure
alt. alternator
Al aluminum
ANSI American National Standards
Institute (formerly American
Standards Association, ASA)
AO anticipatory only
APDC Air Pollution Control District
API American Petroleum Institute
approx. approximate, approximately
APU Auxiliary Power Unit
AQMD Air Quality Management District
AR as required, as requested
AS as supplied, as stated, as
suggested
ASE American Society of Engineers
ASME American Society of
Mechanical Engineers
assy. assembly
ASTM American Society for Testing
Materials
ATDC after top dead center
ATS automatic transfer switch
auto. automatic
aux. auxiliary
avg. average
AVR automatic voltage regulator
AWG American Wire Gauge
AWM appliance wiring material
bat. battery
BBDC before bottom dead center
BC battery charger, battery
charging
BCA battery charging alternator
BCI Battery Council International
BDC before dead center
BHP brake horsepower
blk. black (paint color), block
(engine)
blk. htr. block heater
BMEP brake mean effective pressure
bps bits per second
br. brass
BTDC before top dead center
Btu British thermal unit
Btu/min. British thermal units per minute
C Celsius, centigrade
cal. calorie
CAN controller area network
CARB California Air Resources Board
CAT5 Category 5 (network cable)
CB circuit breaker
CC crank cycle
cc cubic c entimeter
CCA cold cranking amps
ccw. counterclockwise
CEC Canadian Electrical Code
cert. certificate, certification, certified
cfh cubic feet per hour
cfm cubic feet per minute
CG center of gravity
CID cubic inch displacement
CL centerline
cm centimeter
CMOS complementary metal oxide
substrate (semiconductor)
com communications (port)
coml commercial
Coml/Rec Commercial/Recreational
conn. connection
cont. continued
CPVC chlorinated polyvinyl chloride
crit. critical
CSA Canadian Standards
Association
CT current transformer
Cu copper
cUL Canadian Underwriter’s
Laboratories
CUL Canadian Underwriter’s
Laboratories
cu. in. cubic inch
cw. clockwise
CWC city water-cooled
cyl. cylinder
D/A digital to analog
DAC digital to analog converter
dB decibel
dB(A) decibel (A weighted)
DC direct current
DCR direct current resistance
deg., degree
dept. department
dia. diameter
DI/EO dual inlet/end outlet
DIN Deutsches Institut fur Normung
e. V. (also Deutsche Industrie
Normenausschuss)
DIP dual inline package
DPDT double-pole, double-throw
DPST double-pole, single-throw
DS disconnect switch
DVR digital voltage regulator
E
2
PROM, EEPROM
electrically-erasable
programmable read-only
memory
E, emer. emergency (power source)
ECM electronic control module,
engine control module
EDI electronic data interchange
EFR emergency frequency relay
e.g. for example (exempli gratia)
EG electronic governor
EGSA Electrical Generating Systems
Association
EIA Electronic Industries
Association
EI/EO end inlet/end outlet
EMI electromagnetic interference
emiss. emission
eng. engine
EPA Environmental Protection
Agency
EPS emergency power system
ER emergency relay
ES engineering special,
engineered special
ESD electrostatic discharge
est. estimated
E-Stop emergency s top
etc. et cetera (and so forth)
exh. exhaust
ext. external
F Fahrenheit, female
FHM flat head machine (screw)
fl. oz. fluid ounce
flex. flexible
freq. frequency
FS full scale
ft. foot, feet
ft. lb. foot pounds (torque)
ft./min. feet per minute
ftp file transfer protocol
ggram
ga. gauge (meters, wire size)
gal. gallon
gen. generator
genset generator set
GFI ground fault interrupter
GND,
ground
gov. governor
gph gallons per hour
gpm gallons per minute
gr. grade, gross
GRD equipment ground
gr. wt. gross weight
H x W x D height by width by depth
HC hex cap
HCHT high cylinder head temperature
HD heavy duty
HET high exhaust temp., high
engine temp.
hex hexagon
Hg mercury (element)
HH hex head
HHC hex head cap
HP horsepower
hr. hour
HS heat shrink
hsg. housing
HVAC heating, ventilation, and air
conditioning
HWT high water temperature
Hz hertz (cycles per second)
IBC International Building Code
IC integrated circuit
ID inside diameter, identification
IEC International Electrotechnical
Commission
IEEE Institute of Electrical and
Electronics Engineers
IMS improved motor starting
in. inch
in. H
2
O inches of water
in. Hg inches of mercury
in. lb. inch pounds
Inc. incorporated
ind. industrial
int. internal
int./ext. internal/external
I/O input/output
IP internet protocol
ISO International Organization for
Standardization
J joule
JIS Japanese Industry Standard
k kilo (1000)
Kkelvin
kA kiloampere
KB kilobyte (2
10
bytes)
KBus Kohler communication protocol
kg kilogram
TP-6928 4/1552 Appendix
kg/cm
2
kilograms per square
centimeter
kgm kilogram-meter
kg/m
3
kilograms per cubic meter
kHz kilohertz
kJ kilojoule
km kilometer
kOhm, k kilo-ohm
kPa kilopascal
kph kilometers per hour
kV kilovolt
kVA kilovolt ampere
kVAR kilovolt ampere reactive
kW kilowatt
kWh kilowatt-hour
kWm kilowatt mechanical
kWth kilowatt-thermal
L liter
LAN local area network
L x W x H length by width by height
lb. pound, pounds
lbm/ft
3
pounds mass per cubic feet
LCB line circuit breaker
LCD liquid crystal display
LED light emitting diode
Lph liters per hour
Lpm liters per minute
LOP low oil pressure
LP liquefied petroleum
LPG liquefied petroleum gas
LS left side
L
wa
sound power level, A weighted
LWL low water level
LWT low water temperature
m meter, milli (1/1000)
M mega (10
6
when used with SI
units), male
m
3
cubic meter
m
3
/hr. cubic meters per hour
m
3
/min. cubic meters per minute
mA milliampere
man. manual
max. maximum
MB megabyte (2
20
bytes)
MCCB molded-case circuit breaker
MCM one thousand circular mils
meggar megohmmeter
MHz megahertz
mi. mile
mil one one-thousandth of an inch
min. minimum, minute
misc. miscellaneous
MJ megajoule
mJ millijoule
mm millimeter
mOhm, mmilliohm
MOhm, Mmegohm
MOV metal oxide varistor
MPa megapascal
mpg miles per gallon
mph miles per hour
MS military standard
ms millisecond
m/sec. meters per second
mtg. mounting
MTU Motoren-und Turbinen-Union
MW megawatt
mW milliwatt
F microfarad
N, norm. normal (power source)
NA not available, not applicable
nat. gas natural gas
NBS National Bureau of Standards
NC normally closed
NEC National Electrical Code
NEMA National Electrical
Manufacturers Association
NFPA National Fire Protection
Association
Nm newton meter
NO normally open
no., nos. number, numbers
NPS National Pipe, Straight
NPSC National Pipe, Straight-coupling
NPT National Standard taper pipe
thread per general use
NPTF National Pipe, Taper-Fine
NR not required, normal relay
ns nanosecond
OC overcrank
OD outside diameter
OEM original equipment
manufacturer
OF overfrequency
opt. option, optional
OS oversize, overspeed
OSHA Occupational Safety and Health
Administration
OV overvoltage
oz. ounce
p., pp. page, pages
PC personal computer
PCB printed circuit board
pF picofarad
PF power factor
ph., phase
PHC Phillipsr head Crimptiter
(screw)
PHH Phillipsr hex head (screw)
PHM pan head machine (screw)
PLC programmable logic control
PMG permanent magnet generator
pot potentiometer, potential
ppm parts per million
PROM programmable read-only
memory
psi pounds per square inch
psig pounds per square inch gauge
pt. pint
PTC positive temperature coefficient
PTO power takeoff
PVC polyvinyl chloride
qt. quart, quarts
qty. quantity
R replacement (emergency)
power source
rad. radiator, radius
RAM random access memory
RBUS RS-485 proprietary
communications
RDO relay driver output
ref. reference
rem. remote
Res/Coml Residential/Commercial
RFI radio frequency interference
RH round head
RHM round head machine (screw)
rly. relay
rms root mean square
rnd. round
RO read only
ROM read only memory
rot. rotate, rotating
rpm revolutions per minute
RS right side
RTDs Resistance Temperature
Detectors
RTU remote terminal unit
RTV room temperature vulcanization
RW read/write
SAE Society of Automotive
Engineers
scfm standard cubic feet per minute
SCR silicon controlled rectifier
s, sec. second
SI Systeme international d’unites,
International System of Units
SI/EO side in/end out
sil. silencer
SMTP simple mail transfer protocol
SN serial number
SNMP simple network management
protocol
SPDT single-pole, double-throw
SPST single-pole, single-throw
spec specification
specs specification(s)
sq. square
sq. cm square centimeter
sq. in. square inch
SMS short message service
SS stainless steel
std. standard
stl. steel
tach. tachometer
TB terminal block
TCP transmission control protocol
TD time delay
TDC top dead center
TDEC time delay engine cooldown
TDEN time delay emergency to
normal
TDES time delay engine start
TDNE time delay normal to
emergency
TDOE time delay off to emergency
TDON time delay off to normal
temp. temperature
term. terminal
THD total harmonic distortion
TIF telephone influence factor
tol. tolerance
turbo. turbocharger
typ. typical (same in multiple
locations)
UF underfrequency
UHF ultrahigh frequency
UIF user interface
UL Underwriter’s Laboratories, Inc.
UNC unified coarse thread (was NC)
UNF unified fine thread (was NF)
univ. universal
URL uniform resource locator
(web address)
US undersize, underspeed
UV ultraviolet, undervoltage
Vvolt
VAC volts alternating current
VAR voltampere reactive
VDC volts direct current
VFD vacuum fluorescent display
VGA video graphics adapter
VHF very high frequency
Wwatt
WCR withstand and closing rating
w/ with
WO write only
w/o without
wt. weight
xfmr transformer
TP-6928 4/15 53
Notes
TP-6928 4/1554
Notes
KOHLER CO. Kohler, Wisconsin 53044
Phone 920-457-4441, Fax 920-459-1646
Kohler Power Systems
Asia Pacific Headquarters
7 Jurong Pier Road
Singapore 619159
Phone (65) 6264-6422, Fax (65) 6264-6455
For the nearest KOHLER authorized
installation, service, and sales d ealer
in the US and Canada:
Call 1-800-544-2444 or visit
KOHLERPower.com
E 2014, 2015 by Kohler Co. All rights reserved.
TP-6928 4/15d