How To Write a

How to Write a

RÉSUMÉ

by Eric R. Anderson

Provided by Capital University Career Development

Blackmore Library, Second Floor, 614-236-6606

WEB: www.capital.edu/CareerDevelopment

EMAIL: [email protected]

H O W T O W R I T E A R É S U M É

Table of Contents (samples are at the back)

ESSENTIAL RÉSUMÉ WRITING RULES:

MAIN ISSUE: “FINDABILITY” of essential information within 3-8 seconds

• Organize your information in order of IMPORTANCE

• Group your experience by RELEVANCE

• Start ideas on the LEFT SIDE, and INDENT where appropriate

• EMPHASIZE groups of roles, titles, organizations (with bold, ALL

CAPS and italics)

• Structure the entire résumé with CONSISTENCY

Work, Internship, and

other Experience

Pages 12-15

Education

Pages 10-11

Additional

Sections

Page 16-18

Objective

Page 9

Identifying

Information

Page 8

Organize information in order of IMPORTANCE

When people read your resume, they start at the top and move down as they skim, looking

for important information. When they reach information that looks unimportant, they stop

reading.

For most traditional students, this means that your EDUCATION will be more important than

your EXPERIENCE, but not always. Also, depending on what you're applying for, maybe your

RESEARCH is more important than your WRITING & EDITING EXPERIENCE, or maybe your

SELECTED COURSE WORK is more important than your EXPERIENCE.

Group your experience by RELEVANCE

Instead of making one big "Experience" section or dividing them by "Work" and "Volunteer,"

group your experiences by their relevance to each other and to your objective.

Start main ideas on the LEFT SIDE, and

INDENT where appropriate

Instead of writing in paragraphs, or just letting text "wrap" to the next line while you're

typing, be intentional about starting new ideas on the left side. Indent for emphasis, or to

indicate that ideas are "sub-categories" of the main idea. This works because we typically

read from left to right, skimming down the left side of a page for important information.

EMPHASIZE groups of roles, titles, organizations

(with bold, ALL CAPS and italics)

and

Structure the entire résumé with CONSISTENCY

It's easier for our brains to skim documents when they contain visual clues about the content,

and when these visual clues are consistent.

G E T T I N G S T A R T E D

SOFTWARE

• For most résumés, use a standard word processing program, like Microsoft Word. For

creative industries, Canva and other tools are appropriate.

• DON’T use résumé templates. The embedded tables in templates are hard to change when

you are adding new information, and often have inconsistencies in spacing that could be

hard for you to fix.

AS YOU GET STARTED

• Include everything that comes to mind at first; all employment, all education, all

experiences, all committees, activities, community service, etc. Later, you can go back and

decide what is most important.

• Write concisely. Add quantifiable details. Don’t exaggerate your responsibilities.

HOW FAR BACK?

• First year students can include high school experience and education

• Upper-class students can consider some high school experience, but only if it is directly

relevant (e.g., a Marketing major might include a reference to DECA, as it demonstrates an

early interest in business)

• Experienced students and alumni should initially consider all experiences that are

directly related to their objective, even if those experiences are several years old.

R É S U M É B A S I C S

Length

One page in length is recommended for most college students, although

you can have two pages of important information.

Be as concise as you can, but don't leave out the essentials.

Margins

Between 1” and ½” for all margins

Type size

10-12 point font

Font

Use a simple font that is easy to read.

(Examples are Arial, Tahoma, Times New Roman or Verdana)

Style

Use the Tab key (on the keyboard) and Indent button (on the toolbar)

instead of the space bar to move & align text (to line it up exactly).

Write out all words completely (like: Street, Bachelor of Arts, Ohio,

September, etc.). It looks nicer and it's easier to read.

Spell-check

ALL CAPS are not checked; change settings or check them yourself.

In general, use spell-check, but don’t trust it; “a part” and “apart” are

spelled correctly, but one space gives them opposite meanings!

Paper

Plain, heavyweight (24#) résumé paper, white, grey, or ivory.

Print quality

Use laser printing, or a very high quality copy. No ink jet. When emailing

your resume, send it as a PDF (see last page for details)

I D E N T I F Y I N G I N F O R M A T I O N

Name*

City, State (optional)

Telephone number

E-mail address

This information is always placed at the top of the résumé, in one of a number of styles.

You’ll typically center it at the top of the page, but it can be left-justified.

What about a “header”?

Don’t put your identifying information in a header. It’s unnecessary, and complicates the

formatting. In addition, if your résumé is two pages long, a header will show up on the

second page.

KIM COLLEGE

(513) 555-5588

kcollege@capital.edu

KIM COLLEGE

(513) 555-5588

kcollege@capital.edu

KIM COLLEGE

Columbus, Ohio  (513) 555-5588  kcolle[email protected]

*Note: Be sure to make

your name a little

larger so it stands out

to the employer.

O B J E C T I V E

The objective is a guiding statement that gives your résumé a focus and helps employers

direct the résumé to the appropriate person. It should be a short, succinct description of the

type of position(s) you are currently seeking. It is best if your goals are defined well enough

for an objective. One of the most difficult tasks in writing the objective is not being too

specific nor too broad.

Do you need an Objective?

If you have substantial career-related experience, or a very clear, relevant history of

internships and jobs, you likely don’t need an objective. But most traditional students will

need an objective, and according to recent research, most employers still want a clear, career-

specific objective on a résumé (although there are exceptions).

If you absolutely can’t focus on a narrow range of work fields, or if you are distributing your

résumé at a career or job fair, you can omit the objective, but you will be less marketable if

you are unsure of your goals. A good, well thought-out objective can make you a stronger

candidate. It will help you organize your résumé and your thoughts for an interview.

In order to write a good Objective:

• Tell the employer the field(s) of work for which you want to be considered. You can

specify by job function (librarian, social worker, etc.), or by work area (finance, public

relations, production, etc.).

• Give the employer any other guidelines that will help them get a grasp of your areas of

interest. Take a look at these examples:

FULL-TIME POSITIONS:

An organic or analytical chemistry position

A middle childhood teaching position in central Ohio

A position in the social service field, with a concentration in care for the elderly

A position in physical education at the high school level

A position in the field of criminal justice, focusing on theft prevention

An entry-level position in sales

INTERNSHIPS:

A human services internship

To develop my skills in the field of psychology through an internship

An internship or part-time job in which I can develop my accounting skills

E D U C A T I O N

Most college students and recent alumni will place this section immediately after the

OBJECTIVE. An exception to this might be someone with significant experience that is

applicable to a career. After you have post-bachelor's degree experience in your field, your

EXPERIENCE will typically be placed after the OBJECTIVE.

Also, you should generally include only those schools from which you have received a degree.

There are exceptions to this rule, like a school at which you were particularly active and

involved. Typically list your most recent (or most relevant) degree first.

What about High School education information?

If you are a traditional first-year, you can typically include your high school information.

See page 7 for related information.

EDUCATION

CAPITAL UNIVERSITY, Columbus, Ohio

Bachelor of Arts, May 2024

Major: English

Minor: Marketing

GPA: 3.12/4.00

The use of bold lettering and CAPITAL LETTERS (or italics) makes the information much

easier to read and skim.

Also, starting all useful information from the same left indented margin is helpful.

STUDY ABROAD experience:

List it after your Capital University information, in the same format.

UNIVERSITY OF SYDNEY, Sydney, Australia

Study Abroad Natural Resources Program, spring semester 2023

GPA: 3.02/4.00

Q: Why do we add the "/4.00"

to X.XX/4.00"?

A: It indicates the scale upon

which your GPA is based.

THE ISSUE OF G.P.A.: Should you include it?

Should you include the GPA?

There are several issues to consider. Lots of employers like to see a 3.0 or higher, while the

average college GPA is around 2.7. If yours is near 2.7, then you might want to include it. If

you don’t include your GPA, some employers may wonder exactly how terrible it was, and you

will leave it to their imagination. If your GPA is below what anyone can imagine, perhaps you

should leave it off.

There are some other ways to illustrate your academic performance:

Major GPA: (GPA in your major courses only)

GPA during last two years: (if you got your head on straight during your junior year)

HOW TO CALCULATE your Major GPA:

• Using only the courses from your major area, record the number of credit hours for each

and convert the letter grades to points using the list below.

• Multiply number of credits by points for each class

• Add all points in one column and all credits in another

• Divide total points by total number of credits.

Credits

Grade

Points

A (4)

B (3)

B-

(2.67)

8.01

C (2)

37.01

Grades used in computing GPA:

Grade Points

A 4.0

A- 3.67

B+ 3.33

B 3.0

B- 2.67

C+ 2.33

C 2.0

C- 1.67

D+ 1.33

D 1.0

F you guess

In the example on the left, the student has taken four

classes totaling 12 Credit Hours. Based on the

numerical value of each grade, the total Points equals

37.01.

To find the grade point average for these four classes,

we divide the Points by the Credits (37.01 /12).

The major GPA = 3.08.

E X P E R I E N C E

In this section you can include employment, relevant unpaid experiences, internships,

academic credit experiences, etc.

Use a section title to group your experiences by relevance:

EXPERIENCE Or, if it’s all in your major or field of interest:

CAREER RELATED EXPERIENCE SOCIAL WORK EXPERIENCE

RELEVANT EXPERIENCE PUBLIC RELATIONS EXPERIENCE

ADDITIONAL EXPERIENCE BUSINESS EXPERIENCE

Within sections, experiences must be in reverse chronological order (most recent first).

What about Volunteer (and other unpaid) experience?

Volunteer Experience does not necessarily have to be its own separate section. For example,

volunteer experiences could be included in Career Related, Relevant, Additional, etc.

The word Employment implies that you were paid. This is usually not the most important

issue to emphasize. It’s most important to include all your relevant experiences!

Should you include all of your jobs and experiences?

You don’t want to add several jobs that don’t relate to your career objective. On the other

hand, you want credit for having worked! If you decide not to include all of your jobs, consider

adding a phrase at the bottom of your EXPERIENCE section like one of these:

Have held additional positions

Worked part-time and full-time positions throughout college

Have held retail sales positions throughout college

THE HEADING

In the heading of each experience, you will include your title or position, the period of time

that you worked, and your place of employment. If you didn't have a title (like "student

intern"), or if your title doesn't describe what you did (part-time Postal employees have been

officially called "casual workers"), it's okay to come up with your own as long as it accurately

reflects the position that you held (e.g., Legislative Intern, or Mail Sorter)

There are many ways to list the heading for an experience. To make it easy to skim, you can

put bold lettering on top and all CAPITAL LETTERS on the bottom. This also sets the heading

apart from the text (which we'll cover on page 9).

TYPICAL FORMAT

Sales Associate, December 2023 - Present

ROCK ENTERPRISES, Pumice, Ohio

• (text)

SPECIFIC EMPLOYMENT TIME PERIODS CAN OMIT MONTHS:

Summers 2022 & 2023 or Academic year 2023-24 or Fall Semester 2023

LONG TITLES AND ORGANIZATION NAMES will require a different format for ALL jobs listed:

Coordinator, Committee on the Viability of Earth's Existence

Academic years 2022-2024

ENTROPY COMMISSION OF WISCONSIN, Oconomowoc, Wisconsin

• (text)

THE DESCRIPTION

This is where you explain your experience and create a mental picture for the reader.

Employers want to know what you “did” –your daily activities as well as accomplishments,

what you learned, and how the position prepared you with transferrable skills. SHOW those

elements by describing them. Use statements that get right to the point. Employers spend

limited time when skimming a résumé, so make your information pertinent.

Here are three good examples:

RELEVANT EXPERIENCE

Student Teacher, Fall 2023, 14 weeks, Sixth Grade

PATASKALA SCHOOL OF ORIGAMI RESEARCH, Pataskala, Ohio

• Taught a class of 35 students

• Developed lesson plans

• Coordinated monthly science projects which complemented units on geology, Ohio

plant life, and mammals of South America

• Implemented developmental discipline in classroom

BUSINESS EXPERIENCE

Market Research Intern, Fall Semester 2023

CARDINAL REALITY SERVICES, INC., Columbus, Ohio

• Developed a demographic survey to gain national marketing information on current Cardinal

Apartment residents

• Classified survey results according to AMA occupational standards, apartment style

preferences, and household income

• Tabulated resident profile information using Excel

LEADERSHIP

Orientation Leader, Summers 2022 & 2023

Student and Community Engagement

CAPITAL UNIVERSITY, Columbus, Ohio

• Supervised 20-30 first-year students and advised them on their transition to college

• Co-facilitated group discussions related to orientation sessions

• Prepared and led team-building and educational activities

This is called the “bullet format.” It is much easier to read than the same information in a

paragraph. Employers skim your résumé, so if you can describe your accomplishments with

statements that begin with skill verbs, they can read more of your résumé in the 10 seconds

or less that they’ll spend skimming it. But don’t put ALL the information on your resume in

bullet format. Be selective; you’ll probably only use it for your experience descriptions.

THE VERBS

The verb beginning each “bullet” statement guides the emphasis. Look at this example:

• Met with clients and venue owners to draft and negotiate contract agreements

compare with this version:

• Drafted and negotiated contract agreements between clients and venue owners

These two statements describe the same task, but emphasize very different skill sets.

Verb TENSE

Describe your current positions using present tense verbs (teach, develop, implement)

Describe your past positions using past tense verbs (taught, developed, implemented)

See the list on the next page to help you start thinking of verbs that you can use!

VERB IDEAS FOR DESCRIBING YOUR EXPERIENCES

(REMEMBER TO USE PRESENT TENSE FOR CURRENT POSITIONS)

Accommodated

Accomplished

Achieved

Acquired

Acted

Activated

Adapted

Administered

Advanced

Advertised

Advocated

Alleviated

Allocated

Analyzed

Anticipated

Appraised

Approved

Arbitrated

Arranged

Assembled

Assessed

Assigned

Assisted

Audited

Balanced

Budgeted

Built

Calculated

Called

Catalogued

Changed

Chose

Clarified

Classified

Coached

Collaborated

Collected

Combined

Communicated

Compared

Competed

Completed

Compiled

Composed

Computed

Conceived

Conducted

Connected

Constructed

Consulted

Contacted

Contracted

Contributed

Controlled

Cooperated

Coordinated

Counseled

Created

Critiqued

Debated

Decorated

Defended

Defined

Delivered

Delegated

Demonstrated

Designed

Detected

Determined

Developed

Devised

Diagnosed

Directed

Disciplined

Discovered

Discussed

Dissected

Distributed

Drafted

Dramatized

Drew

Edited

Educated

Eliminated

Encouraged

Enforced

Enhanced

Entertained

Established

Estimated

Evaluated

Examined

Exercised

Exhibited

Expanded

Expedited

Experimented

Explained

Explored

Extended

Facilitated

Fixed

Forecasted

Formulated

Fostered

Founded

Gathered

Generated

Graphed

Grouped

Guided

Held

Helped

Hosted

Identified

Illustrated

Implemented

Improved

Increased

Indexed

Influenced

Initiated

Inspected

Installed

Instructed

Integrated

Interpreted

Interviewed

Introduced

Invented

Investigated

Judged

Justified

Launched

Learned

Lectured

Led

Listened

Maintained

Managed

Manipulated

Mapped

Mediated

Mentored

Modeled

Moderated

Modified

Monitored

Motivated

Navigated

Negotiated

Observed

Obtained

Opened

Operated

Ordered

Organized

Oversaw

Painted

Participated

Performed

Persuaded

Planned

Preached

Predicted

Prepared

Presented

Presided

Prioritized

Processed

Produced

Programmed

Proofread

Promoted

Proposed

Provided

Purchased

Publicized

Published

Raised

Read

Recommended

Reconciled

Recorded

Recruited

Reduced

Refined

Reflected

Reformed

Renewed

Reorganized

Repaired

Reported

Represented

Reproduced

Researched

Resolved

Responded

Restored

Reviewed

Revised

Saved

Scheduled

Screened

Secured

Selected

Served

Shaped

Shared

Simplified

Sold

Solved

Sorted

Spoke

Streamlined

Structured

Studied

Summarized

Supervised

Supported

Sustained

Synthesized

Tabulated

Targeted

Taught

Tended

Tested

Traded

Trained

Translated

Traveled

Tutored

Unified

Updated

Utilized

Validated

Volunteered

Wrote

A D D I T I O N A L A N D O P T I O N A L S E C T I O N S

SPECIAL SKILLS/ACCOMPLISHMENTS:

If you have special competencies that have not been mentioned previously, or which you

would like to consolidate into one section, this is the place. Some ideas are LANGUAGES,

RESEARCH, PUBLICATIONS, and PRESENTATIONS. Here’s a framework for a research

section (for an example, see the “Cosine Student” résumé at the end of the booklet), and

other section possibilities:

RESEARCH

Effect of Diet on Social Behaviors, Spring Semester 2024

THE MCCRYSTAL LABORATORY FOR BEHAVIORAL RESEARCH

• [What you studied, examined, tested, etc.]

• [The point of what you learned, the conclusions you reached]

• Paper presented at Capital University’s Annual Symposium on Undergraduate Scholarship.

LABORATORY

NMR, IR, AA, GC, HPLC, and Column Chromatography

COMPUTER LANGUAGES

C# Python Java C++ T-SQL

PL/SQL JavaScript

ADDITIONAL TECHNICAL SKILLS

SSMS PyCharm SSRS SSIS GIT

Minitab Visual Studio HTML CSS Xcode

SELECTED COURSE WORK:

Include specific course work if those courses are not implied by your major (don't include

entry-level courses that everyone takes). Many employers feel that related course work is

helpful in making their decision. Experience is more important (so don't sacrifice space),

but if you have room for course work, and it is your most relevant experience, include it.

SELECTED COURSE WORK

Human Resource Management Employment Law

Organizational Behavior Public Relations

COURSE-EMBEDDED PROJECTS:

Sometimes your most relevant experiences, or some of your strongest experiences, are

these semester-long projects embedded in your courses that you work on either alone or in

a group. They must be unique, like analyzing social media impact for a specific

organization. They can’t be exercises that that are identical for everyone in the course.

(see next page for examples)

RELEVANT COURSE-EMBEDDED PROJECTS

Marketing Analyst, Fall 2023

Comprehensive Integrated Marketing Plan for:

SCHOOL OF MANAGEMENT & LEADERSHIP, CAPITAL UNIVERSITY

• Developed marketing plan and campaign based on student focus group data

• Created a target consumer analysis that aligned with the overall marketing plan

Student Consultant, Fall Semester 2022

Situational Analysis and financial analysis for:

DREXEL MOVIE THEATER, Columbus Ohio

• Launched a situational analysis, including financial analysis

• Formulated marketing plan and presented recommendations to management

BUSINESS COURSE-EMBEDDED PROJECTS

Digital Marketing, Fall Semester 2023

Marketing Plan for:

NATIONWIDE CHILDREN’S HOSPITAL, Columbus, Ohio

• Developed a digital marketing plan for BC4Teens campaign

• Researched and created ways to promote healthcare resources

• Managed budget to meet overall campaign goals

Consumer Behavior, Spring Semester 2023

Marketing Plan and Strategy for:

KEEPSAKE THEME QUILTS, Bexley, Ohio

• Analyzed company financials and operations; recommended improvements

• Developed, moderated, and reviewed focus group research for key consumer insights

• Created and presented a marketing plan to increase company sales and awareness

• Company owner implemented key components

COMPUTER SCIENCE COURSE-RELATED PROJECTS

Airline Seating Simulation, Spring Semester 2023

Software Engineering, CAPITAL UNIVERSITY

• Applied Agile Development and Pair Programming techniques with classmate to develop a

hypothetical airline seating simulation based on user preferences and use cases

• Created a GUI using the Python Graphics Module to allow user input in addition to file read/write

support

Music App, Spring Semester 2023

IOS App Development, CAPITAL UNIVERSITY

• Developed an IOS App in SwiftUI that lets users search for songs using iTunes API and add songs to

a favorites playlist

HONORS and ACTIVITIES:

You can combine these or use them by themselves, depending on how much information

you have. For instance, if you have one honor (like: Dean's list) and two activities, you can

list them all in an HONORS/ACTIVITIES section. If you participated in several activities, (like:

Young Norwegians of Ohio, Student Government, Arctic Snowshoeing), you can list them in

a separate ACTIVITIES section.

Employers are also interested in volunteer activities and community involvement.

Warning: You should limit your activities to those that fit one or more of three criteria:

(1) Shows leadership

(2) Shows communication skills

(3) Is related to your field

What about religious and political involvement?

It is often not a good idea to include religious and political affiliations (e.g., Campus

Crusade for Christ; College Democrats) when these issues are not directly relevant to the

position you are seeking. You do not want to put off a recruiter who does not share your

views. This can also be somewhat true of some social affiliations.

HONORS and ACTIVITIES: how to make them more readable

Problem: SECTION CAN BE HARD TO SKIM IF ALL THE TEXT LOOKS SIMILAR:

SOLA (Students of Latino Affinity) President, January 2024-Present

Phi Sigma Iota (International Foreign Language Honor Society) Secretary,

November 2023-Present

Student Government Senator, Multicultural Affairs Subcommittee, Academic Year

2023-24

Varsity Tennis Team, Capital University, Co-Captain, Academic Years 2022-2024

LEAD (Leaders Emerging and Developing) Member, Capital University,

Academic Year 2023-2024

Solutions:

START WITH THE ACTIVITIES, THEN INDENT & BOLDFACE YOUR ROLES/TITLES:

(This section on the next page contains the same information as above!)

SOLA (Students of Latino Affinity)

President, January 2024-Present

PHI SIGMA IOTA (International Foreign Language Honor Society)

Secretary, November 2023-Present

STUDENT GOVERNMENT

Senator, Multicultural Affairs Subcommittee, Academic Year 2023-24

VARSITY TENNIS TEAM

Co-Captain, Academic Years 2022-2024

LEAD (Leaders Emerging and Developing)

Member, Academic Year 2023-2024

YOU CAN ALSO START BY EMPHASIZING YOUR ROLES/TITLES (and eliminate dates):

President, SOLA (Students of Latino Affinity)

Secretary, PHI SIGMA IOTA (International Foreign Language Honor Society)

Senator, STUDENT GOVERNMENT Multicultural Affairs Subcommittee

Co-Captain, VARSITY TENNIS TEAM

Member, LEAD (Leaders Emerging and Developing)

Difficult

read

R E F E R E N C E S

Is this section required on the résumé?

• NO. Most people leave it off.

• It is assumed that your references are available upon request, and that you will provide a

list (see below) with contact information when the employer asks for it.

If you do include it, the reference section ALWAYS comes last. It usually looks like this:

REFERENCES Available upon request

Who should be listed as references on your list?

Faculty members and employers are the most typical references, but anyone who has

observed your work in a supervisory capacity can be an excellent reference (e.g. an advisor to

your student organization, a supervisor at a volunteer experience). Personal references

(neighbors, friends, etc.) are typically not valued by employers.

BEFORE YOU LIST PEOPLE AS REFERENCES, talk with them about it. Ask them, "Will you

provide a positive reference for me?"

Do you need actual letters, or just a list?

• Most employers will simply want a list of your references, including email and phone

numbers (see example on the next page). Make sure that you ask references for the best

phone number to list for them. Graduate programs typically want actual letters (see the

"How to Get Into Graduate and Professional School" booklet for details).

• Provide those referenced with a summary of your experiences and accomplishments with

them, so that they can refresh their memory prior to receiving a call from a prospective

employer.

• Contact references when you are invited to each interview, and provide your references

with details about who might call them so that it is not a surprise when they receive calls

from the employers.

R E F E R E N C E S

Chris M. College

Alan W. Drone

Director of Human Resources

Entomology Incorporated

(515) 555-3467

adrone@entomology.com

Kirk Anderson

Cartoonist/Illustrator

St. Paul Pioneer Press

(608) 555-2973

kirka@pioneerplanet.com

Sue Synapse

(Former supervisor at Spinal Enterprises)

Area Manager

Dendrite Advertising Company

(614) 555-8389

synapses@dendrite.org

S A M P L E R É S U M É S

The following pages include résumé formatting samples that come from a few different

majors. They are not “major-specific.” They are meant to demonstrate a variety of styles that

could be used for many majors.

MORE SPECIFIC RÉSUMÉS ON OUR WEB SITE

Our website has résumé samples for majors that require customized styles:

http://www.capital.edu/resume-guide/

You’ll find samples for these majors:

• Education

• Nursing (several styles)

• Music Education

• Music Industry

• Music Performance

• Music Technology/Computer Science

• Theatre

You’ll find samples for these formats:

• Functional format

• Adult and experienced

• First-year

STEVE STUDENT

Columbus, Ohio

(614) 555-5555

sstudent@capital.edu

OBJECTIVE

A staff accounting position

EDUCATION

CAPITAL UNIVERSITY, Columbus, Ohio

Bachelor of Arts, May 2024

Major: Accounting

GPA: 3.5/4.0

RELEVANT EXPERIENCE

Business Manager, Academic Year 2023-2024

CAPITAL UNIVERSITY STUDENT PUBLICATIONS, Columbus, Ohio

• Contact prospective advertisers

• Maintain accounting system for accounts receivable and advertising policies/rates

Assistant Auditor (Intern), Summer 2023

AUDITOR OF STATE, Columbus, Ohio

• Performed substantive tests for petty cash and property, plant, & equipment funds

• Verified federal compliance utilizing Quattro Pro

• Analyzed and evaluated internal control procedures for various funds

• Audited State Agencies including EPA, Mental Health, Human Services

Dispatch Manager, Summer 2022

UNITED PRECAST INC., Mount Vernon, Ohio

• Priced invoices and reviewed special purchase orders

• Performed various accounting duties

ADDITIONAL EXPERIENCE

Student Ambassador, September 2022-Present

CAPITAL UNIVERSITY ADMISSIONS, Columbus, Ohio

• Provide tours for prospective students, help with events on campus, and host overnight prospective students

Program Engineer, Summer 2022

WMVO RADIO, Mount Vernon, Ohio

• Monitored and programmed network radio shows

• Produced commercials

• Engineered live remotes and sporting events

• Trained new employees

Have also held retail positions throughout college

ACTIVITIES/HONORS

Student Chapter, Institute of Management Accountants, President

Tau Pi Phi (National Business Honor Society)

Alpha Chi (National Scholastic Honor Society)

Student Government, Secretary/Treasurer

SOFTWARE

Word, Excel, PowerPoint, Access, UltraTax, ATB

Toni M. Student

(614) 555-5555

toni[email protected]m

OBJECTIVE

An entry-level position in the field of marketing or sales

EDUCATION

CAPITAL UNIVERSITY, Columbus, Ohio

Bachelor of Arts, May 2024

Major: Marketing

GPA: 3.37/4.00

BUSINESS EXPERIENCE

Market Research Intern, Fall 2023

CARDINAL REALITY SERVICES, INC., Columbus, Ohio

• Developed a demographic survey to gain marketing information on current Cardinal

Apartment residents nationally

• Classified survey results according to AMA occupational standards, apartment style

preferences, and household income

• Tabulated resident profile information using Excel

Accounting Clerk, Summer/Seasonal, 2021-2023

WESTRECO INCORPORATED, Marysville, Ohio

• Prepared payroll for part-time employees using Excel

• Analyzed fixed asset inventory

• Prepared purchase orders and paid invoices

ADDITIONAL EXPERIENCE

Resident Assistant, Academic Years 2022-2024

CAPITAL UNIVERSITY, Columbus, Ohio

• Directly supervise 25 residents

• Counsel residents in variety of personal and academic areas

• Facilitate floor and hall developmental programs

Crew Member, August 2022-Present

CHIPOTLE MEXICAN GRILL, Columbus Ohio

• Assist customers with ordering in store, picking up online orders, and payment

• Cooperate with other crew to maximize efficiency of the line when making orders

• Maintain sanitary standards with routine cleaning of the prep area and lobby

HONORS/ACTIVITIES

Tau Pi Phi, business honorary society

Phi Beta, fine arts honorary fraternity

Alpha Phi Omega, co-educational service fraternity

Umpire, Ohio High School Athletic Association, 2015-Present

Coach, summer softball teams

Sarah Student

Columbus, Ohio

[email protected]m

(614) 236-0000

OBJECTIVE To utilize my foreign language skills in an international business or

Federal government internship

EDUCATION CAPITAL UNIVERSITY, Columbus, Ohio

Bachelor of Arts, May 2024

Majors: Spanish

Political Science

GPA: 3.75/4.00

Major GPA: 4.00/4.00

CAREER RELATED

EXPERIENCE Research Intern, Summer 2023

Public Utilities Commission of Ohio, Columbus, Ohio

• Participated in investigations of customer-owned, coin-operated telephones

(COCOTs) or pay phones

• Compiled investigative information of various COCOTs into a database

• Organized projects notifying owners of violations and processing the responses

Teaching Assistant, Academic Year 2023-23

Political Science Department, Capital University

• Developed lesson plans and interactive lectures for first-year Political Science

majors

• Assisted in grading, writing and providing feedback on assignments

• Administered exams in the absence of a professor

• Provided additional assistance to students in the form of tutoring

ADDITIONAL

EXPERIENCE Resident Assistant, Academic Years 2021-2023

Residential and Commuter Life Office, Capital University, Columbus, Ohio

• Served as leader/advisor for 22 residents

• Resolved roommate and hall conflicts

• Counseled residents in various academic and personal areas

• Facilitated floor and hall educational and social activities

Have held additional paid positions during college

HONORS &

ACTIVITIES Dean’s List

Phi Sigma Iota (National Honor Society), President, 1 year

Alpha Phi Omega (Co-ed Fraternity), President: 2 years, Vice-President: 1 year

Career Development Intern

Governor’s Honors Program

Pep Band Member

Don M. Student

Columbus, Ohio

740-555-1212

Dstudent3@capital.edu

EDUCATION

CAPITAL UNIVERSITY, Columbus, Ohio

Bachelor of Arts, May 2025

Major: Computer Science

GPA: 3.47/4.00

RELEVANT EXPERIENCE

Software Delivery Intern, Summer 2023

SAFEAUTO INSURANCE Information Technology Department

• Assisted the Software Delivery team with numerous tasks including: hardware imaging,

software rollouts to end users, and designing VDI architecture

• Presented a summer-long project regarding third-party application patching in Microsoft

SCCM to leadership at the conclusion of the internship

IT Helpdesk Assistant, Spring Semester 2022

CAPITAL UNIVERSITY Information Technology Department

• Provided maintenance, technical support, and troubleshooting of desktop computers,

printers, telephones, and other devices to ensure effective use of resources among students

and faculty

• Utilized strong communication skills when answering calls and acknowledging Helpdesk

emails

TECHNICAL SKILLS

Python Swift UI/UIKit

C++ Hardware Imaging

C# Git/Azure DevOps

X++ JavaScript/React.js

SQL VMware Horizon Administration

RELEVANT COURSE-EMBEDDED PROJECTS

Airline Seating Simulation, Spring Semester 2023

Software Engineering, CAPITAL UNIVERSITY

• Applied Agile Development and Pair Programming techniques with classmate to develop a

hypothetical airline seating simulation based on user preferences and use cases

• Created a GUI using the Python Graphics Module to allow user input in addition to file

read/write support

Music App, Spring Semester 2023

IOS App Development, CAPITAL UNIVERSITY

• Developed an IOS App in SwiftUI that lets users search for songs using iTunes API and add

songs to a favorites playlist

Erika Student

(614) 555-1212

estudent@capital.edu

EDUCATION:

CAPITAL UNIVERSITY, Columbus, Ohio

Bachelor of Arts, May 2024

Majors: Communication, Public Relations

GPA: 3.4/4.0

COMMUNICATION EXPERIENCE:

Communication Intern, Fall Semester 2023

TWO CATERERS, Columbus Ohio

• Strategized advertising campaign for new restaurant

• Photographed and videotaped events

• Collaborated to produce collection of photographs and videos

• Edited New Hire Employee Handbook

• Developed plan for utilizing social media outlets

• Cold-called businesses to collect information

• Developed stress-test for restaurant

Communications Assistant, October 2022-August 2023

PROMOTIONS ONE, Columbus Ohio

• Assisted in coordination of Red, White & BOOM!, MommyMile, and First Night Columbus

• Represented MommyMile brand for all communications to public

• Strategized and designed social media multi-platform campaign

• Recruited, selected, trained, and supervised volunteers

• Prepared materials for board meetings

• Recorded minutes at board meetings

SALES AND MARKETING EXPERIENCE:

Supervisor, Academic Year 2023-24

Lead Caller, Academic Year 2022-23

Caller, Academic Year, 2021-22

Capital Fund

CAPITAL UNIVERSITY, Columbus Ohio

• Train and supervise new employees

• Oversee daily operations

• Attend Alumni Events

• Call Capital University Alumni to ask for donations

ACTIVITIES:

SAAAC (Students for the Advancement of Afrikan-American Culture)

• Social Chair, coordinated annual SAAC fashion show, including advertising

Muslim Student Association

• Media Relations Coordinator, Assisted with managing and advertising for various programs

PRSSA (Public Relations Student Society of America)

• Member

KATELYND STUDENT

(614) 555-1212

kstudent@capital.edu

OBJECTIVE A position in the field of human resources or organizational behavior

EDUCATION CAPITAL UNIVERSITY, Columbus, Ohio

Bachelor of Arts, May 2024

Major: Psychology

Minor: Business Management

GPA: 3.76/4.00

SELECTED

COURSE WORK Human Resource Management Employment Law

Organizational Behavior Public Relations

HUMAN SERVICES

EXPERIENCE Crisis Center Intern, August 2023 - Present

FRANKLIN COUNTY CHILDREN’S SERVICES, Columbus Ohio

• Provide support, interaction, and supervision for children who are brought to Intake.

• Assist with a variety of administrative duties

Activity Coordinator, Spring Semester 2023 (40 hours)

HERITAGE DAY HEALTH CENTER, Columbus, Ohio

• Engaged adult day care residents with activities and conversation

Behavioral Mentor, Fall Semester 2022

KIDSCONNECT MENTORING PROGRAM, Columbus, Ohio

• Certified and trained behavioral mentor

• Mentored children in grades six through eight at Canal Winchester Middle School

RESEARCH Determination of Language Use and its Effects on Perspective-Taking

Spring Semester 2023

• Conducted a research study to determine the first and third-person effects on

perspective-taking

• Results showed those who read a story in first-person demonstrated higher levels of

perspective-taking than those who read a story in third-person

• Paper presented at Capital University’s Annual Symposium on Undergraduate

Scholarship

ADDITIONAL

EXPERIENCE Associate, October 2022 - Present

PANERA BREAD, Columbus, Ohio

Server, January 2021 - August 2022

BOB EVANS RESTAURANT, Canal Winchester, Ohio

Salesperson, Summer 2022

AIMEE’S BLUE RIBBON SPICES, Granville, Ohio

EXTRA-

CURRICULAR Secretary, Spring Semester 2023 - Present

PSI CHI (International Psychology Honors Society)

Cosine Student

Columbus, Ohio

(614) 555-5555

cstudent@capital.edu

OBJECTIVE

A position integrating science and communication

EDUCATION

Capital University, Columbus, Ohio

Bachelor of Arts, May 2024

Major: Biology

Minors: Chemistry and Music

GPA: 3.84/4.00

RELEVANT EXPERIENCE

Departmental Assistant, September 2022-present

CHEMISTRY DEPARTMENT, Capital University

• Conduct specific research for chemistry textbook in progress

• Grade student papers, problems, and lab reports

• Oversee correspondence to chemistry alumni

Office Manager’s Assistant and Physician’s Aide, Summer 2023

DR. MARK A. STEINMETZ, M.D., Bluffton, Ohio

• Prepared Medicare and Medicaid claim forms for submission

• Led patients to examination rooms, charted symptoms and vital signs

• Performed basic, in-office lab tests: urinalysis, blood sugar, hemoglobin

• Scheduled appointments

• Assisted with basic office work

Peer Mentor, Smooth Transitions, Summers 2021 and 2022

MULTICULTURAL AFFAIRS, Capital University

• Served as source of guidance for incoming students of color

• Tracked individual progress of 40 students throughout their entire first semester at Capital

RESEARCH

Effects of Soft Drink Consumption on Weight Gain in Rats, Fall 2022

CAPITAL UNIVERSITY, Columbus, Ohio

• Monitored weight gain and food consumption of rats receiving soda/water mixture compared

to rats receiving only water to find causal relationship between soft drink consumption and

obesity in humans

• Concluded that soft drinks are not significant cause of obesity

• Experimental rats consumed less food contrary to human results, suggesting that humans

override homeostasis

• Poster presented at Capital University’s Annual Honors Symposium for Undergraduate

Research

ADDITIONAL SKILLS

Microsoft Word, Access, PowerPoint

Laboratory Instrumentation: NMR and IR spectroscopy

COLLEGE ACTIVITIES/HONORS

Alpha Chi, National Collegiate Honor Society

Student Environmental Action Coalition

Chapel Choir

Musical Theater Workshop

Format most often

used if your résumé

will be scanned

The “Cosine Student”

résumé on the next page

shows how this original

résumé can be modified to

easily cut and paste into an

employer’s online application

site that supports text only.

COSINE STUDENT

Columbus, OH

(614) 555-5555

[email protected]u

OBJECTIVE

A position integrating science and communication

EDUCATION

Capital University, Columbus, Ohio

Bachelor of Arts, May 2024

Major: Biology

Minors: Chemistry and Music

GPA: 3.84/4.00

RELEVANT EXPERIENCE

Personal Assistant, September 2022-present

CHEMISTRY DEPARTMENT, Capital University

- Conduct specific research for chemistry textbook in progress

- Transfer text copy from WordPerfect to Word

- Grade student papers, problems and lab reports

- Oversee correspondence to chemistry alumni

Office Manager’s Assistant and Physician’s Aide, Summer 2023

DR. MARK A. STEINMETZ, M.D., Bluffton, Ohio

- Prepared Medicare and Medicaid claim forms for submission

- Led patients to examination rooms, charted symptoms and vital signs

- Performed basic, in-office lab tests: urinalysis, blood sugar, hemoglobin

- Scheduled appointments

- Assisted with basic office work

Peer Mentor, Smooth Transitions, Summers 2021 and 2022

MULTICULTURAL AFFAIRS, Capital University

- Served as source of guidance for incoming students of color

- Tracked individual progress of 40 students throughout their entire first semester at Capital

RESEARCH

Effects of Soft Drink Consumption on Weight Gain in Rats, Fall 2022

CAPITAL UNIVERSITY, Columbus, Ohio

-Monitored weight gain and food consumption of rats receiving soda:water mixture compared to rats receiving only

water to find causal relationship between soft drink consumption and obesity in humans

-Concluded that soft drinks are not significant cause of obesity

-Experimental rats consumed less food contrary to human results, suggesting that humans override homeostasis

-Poster presented at Capital University’s Annual Honors Symposium for Undergraduate Research

ADDITIONAL SKILLS

Microsoft Word, Access, PowerPoint

Laboratory Instrumentation: NMR and IR spectroscopy

COLLEGE ACTIVITIES/HONORS

Alpha Chi, National Collegiate Honor Society

Student Environmental Action Coalition

Chapel Choir

Musical Theater Workshop

When asked to cut and paste your résumé into an

employer’s online application, use this format,

free of any italics, bold, symbols or drawn lines.

Use spacing and capital letters for definition

between sections.

WARNING: This text-

only résumé specifically

demonstrates how to

modify the “Cosine

Student” example from the

previous page. It’s not a

good general format.

JORDAN STUDENT

(614) 555-2222

[email protected]

OBJECTIVE

An internship in the field of accounting

EDUCATION

CAPITAL UNIVERSITY, Columbus, Ohio

Bachelor of Arts, May 2025

Major: Accounting

GPA: 3.88/4.00

SELECTED COURSE WORK

Financial and Managerial Accounting Management Information Systems

Intermediate Accounting Finance

Governmental Accounting

BUSINESS EXPERIENCE

Administrative Assistant, January 2023-present

NORWECO, INC., Westerville, Ohio

• Create mailing databases for mass marketing

• Prepare inventory and costing spreadsheets for inventory control

Business Office Assistant, Summer 2022

NORWALK REFLECTOR, INC., Norwalk, Ohio

• Typed classified ads for daily newspaper

• Provided customer service

ADDITIONAL EXPERIENCE

Coach, Summer League Volleyball, Summers 2021-2023

NORWALK ST. PAUL HIGH SCHOOL, Norwalk, Ohio

• Coached and trained 14 and 16-year-old female athletes

• Created drills and workout programs for each athlete

• Developed teamwork activities

• Supervised weekly practice and weekend tournaments

Orientation Leader, Summers 2022 and 2023

Student and Community Engagement

CAPITAL UNIVERSITY, Columbus, Ohio

• Supervised 20-30 first-year students, and advised them on their transition to college life

• Co-facilitated group discussions related to orientation sessions

• Prepared and led team-building and educational activities

Have held additional positions

ACTIVITIES/HONORS

NCAA Division III Varsity Volleyball

Institute of Management Accountants

Women in Business Society

This is an example of a

student who is using a

“Selected Course Work”

section, because she does

not yet have experience

directly related to her

major.

F I N A L N O T E S

Everything has to be perfect in your résumé; it’s the first impression you’ll make! Spell-

check, proofread, and have other people critically evaluate your résumé and suggest

changes. When it is sent to employers, it MUST BE FLAWLESS! Any error reflects on you and

will make it easy for the recruiter to decide that your résumé belongs in the "no" pile.

Y O U N E E D A C O V E R L E T T E R

If you are sending a résumé to an employer, you NEED to include a cover letter. For

information on cover letters, get a copy of the "HOW TO WRITE A COVER LETTER" career

guide on our website: http://www.capital.edu/career-how-to/

P R I N T Y O U R R É S U M É

Make sure you use résumé-weight paper, at least 24# (copy paper is 20#).

You can buy résumé paper and print your résumé in Career Development (10¢/page).

E M A I L Y O U R R É S U M É

Send your emailed résumé as a PDF so that your formatting will remain consistent.

Naming your resume file:

Instead of saving and sending your resume as “resume.pdf”, you should use your name in

the document name (e.g., DaveStudent-resume.pdf). Name your resume file FOR YOUR

AUDIENCE, not for you.

M A I L Y O U R R É S U M É ? E V E R ?

Occasionally, you might use the U.S. Post Office to mail your résumés. If so, consider using

9 by 12 inch envelopes, so that the résumé and cover letter don't have creases in them.

There is nothing wrong with sending them in a regular sized envelope, but some employers

think they look nicer without folds.