VERSION 2.1
AUGUST 2022
702P08892
Xerox
®
B225/B235
Multifunction Printer
User Guide
© 2022 Xerox Corporation. All rights reserved. Xerox
®
is trademark of Xerox Corporation in the United States and
other countries.
Adobe
®
, Adobe PDF logo, Adobe
®
Reader
®
, Adobe
®
Type Manager
®
, ATM
, Flash
®
, Macromedia
®
, Photoshop
®
, and
PostScript
®
are trademarks or registered trademarks of Adobe Systems, Inc.
Apple
®
, Bonjour
®
, EtherTalk
, TrueType
®
, iPad
®
, iPhone
®
, iPod
®
, iPod touch
®
, AirPrint
®
and the AirPrint Logo
®
, Mac
®
, Mac
OS
®
, and Macintosh
®
are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Gmail
webmail service, and Android
mobile technology platform are trademarks of Google, Inc.
HP-GL
®
, HP-UX
®
, and PCL
®
are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
IBM
®
and AIX
®
are registered trademarks of International Business Machines Corporation in the United States and/
or other countries.
McAfee
®
, ePolicy Orchestrator
®
, and McAfee ePO
are trademarks or registered trademarks of McAfee, Inc. in the
United States and other countries.
Microsoft
®
, Windows Vista
®
, Windows
®
, Windows Server
®
, and OneDrive
®
are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
PANTONE
®
and other Pantone, Inc. trademarks are the property of Pantone, Inc.
UNIX
®
is a trademark in the United States and other countries, licensed exclusively through X/ Open Company
Limited.
Linux
®
is a registered trademark of Linus Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct
®
is a trademark of the Wi-Fi Alliance.
PCL
®
is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands
(language) and functions included in its printer products. This printer is intended to be compatible with the PCL
language. This means the printer recognizes PCL commands used in various application programs, and that the
printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.
Xerox
®
B225/B235 Multifunction Printer User Guide 3
Contents
1 Safety ......... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . . 11
Conventions ...... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... 12
Product Statements ... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ...13
Maintenance Safety ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . 16
Consumable Information... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . 17
2 Learn about the printer ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . 19
Printer configuration . . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ....20
Using the control panel . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . 21
Non-touch Screen Model... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . 21
Touch Screen Model . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... 22
Customizing the home screen. . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .. 23
Changing the language of the keyboard on the display. . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ... 24
Understanding the status of the power button and indicator light... . ..... . . ... . . .... . . .... . .... . . .... . . ... . . ..... . .... . ... 25
Selecting paper.. . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... 26
Paper guidelines . . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ... 26
Paper characteristics.. . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ... 26
Unacceptable paper.. . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ... 27
Selecting preprinted forms and letterhead.. .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .. 27
Storing paper... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... 28
Supported paper sizes . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .. 28
Supported paper types . . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... 30
Supported paper weights ... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . 31
3 Set up, install, and configure. ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... 33
Selecting a location for the printer... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . 34
Attaching cables . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . 36
Finding the IP Address of the Printer .. . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ....38
Setting up the printer to fax . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . 39
Setting up the fax function.. . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ....39
Setting up fax using a standard telephone line. . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 40
Setting Up Fax in Countries or Regions with Different Telephone Wall Jacks and Plugs .... . .... . ..... . .... . ....41
Connecting to a distinctive ring service . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 43
Setting the fax date and time . . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . . 43
Configuring daylight saving time . .... . ..... . . .... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... 43
Configuring the fax speaker settings.... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . . 44
Configuring Device Sounds Settings.... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 45
Configuring the Email SMTP Settings . . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... 46
Using the Email Setup Wizard in the Printer.. ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . 46
Using the Settings Menu in the Printer.. . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . 46
Using the Embedded Web Server. . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ... 46
Email Service Providers .. . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... 47
Loading paper and specialty media ... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... 55
4 Xerox
®
B225/B235 Multifunction Printer User Guide
Setting the Paper Size and Type . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . 55
Configuring Universal paper settings .. . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .. 55
Loading the Tray .... . ..... . . ... . . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ....55
Loading the Manual Feeder .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . 57
Installing and updating software, drivers, and firmware..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... 58
Installing the Software . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . 58
Updating Software . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . 61
Exporting or importing a configuration file . . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .. 62
Xerox
®
Easy Assist App ... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . 63
Connecting to the Xerox
®
Easy Assist App for Installed Printers .. . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .. 65
Networking ... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .. 67
Connecting the Printer to a Wi-Fi Network. . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 67
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) .. .... . ..... . .... . ..... . . .... . .. 67
Configuring Wi-Fi Direct. . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... 68
Connecting a Mobile Device to the Printer.... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . 69
Connecting a Computer to the Printer .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... 69
Deactivating the Wi-Fi network .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . . . 70
Checking the printer connectivity... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . . 70
Printing the Menu Settings Page . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . 71
4 Secure the printer. ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . . 73
Erasing printer memory ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . . 74
Restoring factory default settings .. . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .. 75
Statement of Volatility ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 76
5 Print.. . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . 77
Printing from a Computer . . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .. 78
Printing from a Mobile Device. . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ....79
Printing from a Mobile Device Using Mopria
Print Service . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . 79
Printing from a Mobile Device Using AirPrint
®
.. . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ... 79
Printing from a Mobile Device Using Wi-Fi Direct
®
... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .. 79
Printing from a flash drive.. . . ... . . .... . ..... . .... . ..... . .... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . . 80
Supported flash drives and file types. ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . 81
Flash drives. . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ....81
File types .. .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . 81
Configuring confidential jobs..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . 82
Using the Control Panel ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . 82
Using the Embedded Web Server. . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ... 82
Printing confidential and other held jobs.... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 83
For Windows users ..... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . 83
For Macintosh users . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . 83
Printing a font sample list . . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . .. 85
Placing separator sheets between copies . .... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . 86
Canceling a print job..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . 87
From the printer control panel.... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ....87
Contents
Xerox
®
B225/B235 Multifunction Printer User Guide 5
From the computer . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... 87
Adjusting toner darkness . . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . . ..... . .... . ... 88
6 Copy. . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . 89
Using the automatic document feeder and scanner glass . . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . 90
Making Copies.. . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . 91
Copying photos .... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . . 92
Copying on letterhead.. ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . . 93
Copying on Both Sides of the Paper.. ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . 94
Reducing or enlarging copies . . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ....95
Copying multiple pages onto a single sheet .. ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . 96
Collating copies .. ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ....97
Copying cards.. ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .. 98
Creating a copy shortcut... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .. 99
7 Email . . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .. 101
Using the automatic document feeder and scanner glass . . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . .. 102
Sending an Email . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . . ..... . .... . . 103
Using the Control Panel ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . ... 103
Using a Shortcut Number. ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . . 103
8 Fax . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . 105
Using the automatic document feeder and scanner glass . . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . .. 106
Sending a Fax. . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . 107
Using the Control Panel ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . ... 107
Scheduling a fax ... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... 108
Creating a fax destination shortcut.. . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... 109
Changing the fax resolution . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... 110
Adjusting the fax darkness .... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . .. 111
Printing a fax log . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 112
Blocking junk faxes . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... 113
Holding a fax.. . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . 114
Forwarding a fax . . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . . 115
Using the control panel..... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... 115
Using the Embedded Web Server. . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . . 115
9 Scan . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... 117
Using the automatic document feeder and scanner glass . . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . .. 118
Scanning to a Computer. . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 119
For Windows users ..... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... 119
For Macintosh users . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . ... 119
Scanning to a flash drive ... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . . .... 120
Scanning to an FTP server.. . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... 121
Contents
6 Xerox
®
B225/B235 Multifunction Printer User Guide
Scanning to a network folder . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .. 122
10 Use printer menus ... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... 123
Menu Map . . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .. 124
Device... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . .. 126
Preferences. .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . ... 126
Eco-Mode.. .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... 128
Remote Operator Panel. .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... 129
Notifications. ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . . 129
Power Management... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... 131
Restore Factory Defaults .. ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . . 132
Maintenance . . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . . .... 132
Visible Home Screen Icons . . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 135
About This Printer ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . . 135
Print.. .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 137
Layout.. . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . .. 137
Setup . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 138
Quality ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . ... 139
PDF. . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . .. 139
PostScript ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . .. 140
PCL .. .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 140
Image .. . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . .. 142
Paper ... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . .. 143
Tray Configuration ... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 143
Media Configuration .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 143
Copy..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 146
Copy Defaults . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... 146
Fax . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . ... 148
Fax Defaults... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... 148
E-mail . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 155
E-mail Setup .. .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . 155
E-mail Defaults...... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . ... 156
FTP... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . . 160
FTP Defaults ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 160
USB Drive .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 164
Flash Drive Scan .... . . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .. 164
Flash Drive Print . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 166
Network/Ports.... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . .. 168
Network Overview. . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... 168
Wireless .. .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . . 169
Wi-Fi Direct . . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . . 172
AirPrint ... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... 172
Mobile Services Management .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . .. 173
Ethernet. . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . 174
TCP/IP.. . .... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . .. 175
SNMP... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . .. 178
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IPSec.... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . .. 180
802.1x... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... 181
LPD Configuration .. .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... 181
HTTP/FTP Settings . . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . ... 182
USB . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 183
Restrict external network access .. . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . . 184
Universal Print.. ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... 184
Security ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... 187
Login Methods . . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .. 187
Certificate Management . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . . 190
Confidential Print Setup .. . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . . 190
Schedule USB Devices . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... 191
Login Restrictions. .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . . ... . . ..... . .... . . 191
Erase Temporary Data Files .. . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 192
Solutions LDAP Settings .. . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . 192
Miscellaneous ... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 192
Reports. ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 194
Menu Settings Page ..... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 194
Device ...... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . ... 194
Print . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . .. 194
Shortcuts.. ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... 194
Fax... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... 195
Network. .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 195
Supplies Plan . . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . 196
Plan Activation. ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . ... 196
Plan Conversion.... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 196
Subscription Service ... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . 196
Troubleshooting . . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 197
11 Maintain the Printer . . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... 199
Checking the Status of Supplies ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... 200
Configuring Supply Notifications . . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 201
Setting up e-mail alerts .. .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... 202
Viewing reports... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . . 203
Ordering Supplies ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 204
Using Genuine Xerox Supplies . . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . 204
Replacing Supplies... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . .. 205
Replacing the Toner Cartridge ..... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . 205
Replacing the imaging unit... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . . 208
Cleaning printer parts .. . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 210
Cleaning the printer ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... 210
Cleaning the touch screen .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 210
Cleaning the Scanner . . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... 211
Saving energy and paper . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .. 213
Configuring power save mode settings .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . . ... . . ..... . .... . . 213
Adjusting the brightness of the display .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . . 213
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Conserving supplies. . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 213
Moving the Printer to Another Location . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . 214
12 Troubleshoot a problem.... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . .. 215
Print quality problems . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . 216
Printing problems .. . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... 217
Print quality is poor .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 217
Print jobs do not print.. . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... 249
Job prints from the wrong tray or on the wrong paper . . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . . 250
Slow printing .. . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... 250
The printer is not responding... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... 254
Unable to read flash drive. . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . . 256
Enabling the USB port.... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 257
Network connection problems .. ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . 258
Cannot open Embedded Web Server ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . ... 258
Cannot connect the printer to the Wi-Fi network .... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . 259
Issues with supplies . . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . .. 261
Replace cartridge, printer region mismatch Use 708699 .. .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . 261
Non-Xerox Supplies . . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 261
Clearing Jams.... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .. 262
Avoiding Jams.. . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .. 262
Identifying Jam Locations ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . 263
Paper Jam in the Tray.. . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... 264
Paper Jam in the Front Door .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... 265
Paper Jam in the Rear Door .. ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . .. 268
Paper Jam in the Duplex Unit... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... 269
Paper Jam in the Standard Output Tray .. . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . .. 270
Paper Jam in the Manual Feeder .. ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 270
Paper Jam in the Automatic Document Feeder. .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . . 270
Paper feed problems ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . ... 273
Envelope seals when printing ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 273
Collated printing does not work.. . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 274
Paper frequently jams. .. . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . .. 275
Jammed pages are not reprinted. . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . .. 276
E-mailing problems... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . .. 277
Disabling the SMTP server not set up error Message . . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . . 277
Cannot send e-mails. ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .. 277
Faxing problems.... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 278
Cannot send or receive faxes .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 278
Can receive but not send faxes. . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... 281
Can send but not receive faxes. . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... 282
Poor fax print quality . . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . 283
Scanning problems .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . 284
Cannot scan to a computer .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... 284
Cannot scan to a network folder... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . 285
Partial copies of document or photo....... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . ... 287
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B225/B235 Multifunction Printer User Guide 9
Scan job was not successful. . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .. 288
Poor copy quality. . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... 289
Vertical dark streaks on output when scanning from the ADF. .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... 289
Scanner does not close . . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .. 290
Scanning takes too long or freezes the computer. . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . ... 290
Scanner does not respond .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 291
Adjusting scanner registration. . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... 291
Adjusting ADF registration. ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . 292
Contacting Customer Support. . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . . 293
A Regulatory Information ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . ... 295
Basic Regulations ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 296
Noise Emission Levels ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . . 296
European Union Lot 19 Ecodesign Directive. . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... 296
Static Sensitivity Notice . . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . .. 296
ENERGY STAR .. ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... 296
Temperature Information. ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . . 297
Información de la energía de México . . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 297
Laser Notice ... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . ... 297
Power ... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 297
Telecommunication Regulatory Notices . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... 299
Regulatory Notices for Wireless Products .. . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . . 301
Federal Communications Commission (FCC) Compliance Information Statement . ... . . ..... . .... . ..... . .... . . 303
Innovation, Science and Economic Development Canada Compliance Statement . .... . .... . . ..... . .... . ..... 304
Germany... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 304
Turkey RoHS Regulation .. . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . 304
Ukraine RoHS Compliance.. . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . .... . ..... . .. 304
Copy Regulations ... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 305
United States.... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . .. 305
Canada.. . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . . 306
Other Countries. .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .. 307
Material Safety Data Sheets.... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . 308
B Recycling and Disposal .. . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 309
Product Disposal and Recycling .. . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . ... 310
North America . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... 311
Xerox Green World Alliance .... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 312
Waste from Electrical and Electronic Equipment (WEEE) Directive. . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... 313
India E-Waste notice ... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... 313
Contents
10 Xerox
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B225/B235 Multifunction Printer User Guide
Contents
Xerox
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B225/B235 Multifunction Printer User Guide 11
1
Safety
This chapter contains:
Conventions.. . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ....12
Product Statements.... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 13
Maintenance Safety ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . . 16
Consumable Information ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . 17
Your printer and the recommended supplies have been designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.
Conventions
Note: A note identifies information that could help you.
WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.
CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: Indicates a risk of electrical shock.
CCAAUUTTIIOONNHHOOTT SSUURRFFAACCEE:: Indicates a risk of burn if touched.
CCAAUUTTIIOONNPPIINNCCHH HHAAZZAARRDD:: Indicates a risk of being caught between moving parts.
CCAAUUTTIIOONNMMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or abrasion injuries from rotating parts.
12
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B225/B235 Multifunction Printer User Guide
Safety
Product Statements
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer authorized replacement.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with extension cords, multi-outlet power
strips, multi-outlet extenders, or UPS devices. The power capacity of these types of accessories can be
easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications RJ-11 cord when connecting this product to the public switched telephone network.
For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their marked
plug-in ports.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
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B225/B235 Multifunction Printer User Guide 13
Safety
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn off the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then
disconnect them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing
over thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then
remove the output options and lift the printer off the trays. Do not try to lift the printer and any
options at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of
the options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CCAAUUTTIIOONNHHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
CCAAUUTTIIOONNPPIINNCCHH HHAAZZAARRDD:: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CCAAUUTTIIOONNMMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or abrasion injuries from rotating parts.
14
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B225/B235 Multifunction Printer User Guide
Safety
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in hazardous radiation
exposure.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used lithium batteries according to the manufacturer instructions and
local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting
print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone
concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and
exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in
the product maintenance instructions, then there are no filters requiring replacement for this product.
SSAAVVEE TTHHEESSEE IINNSSTTRRUUCCTTIIOONNSS..
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B225/B235 Multifunction Printer User Guide 15
Safety
Maintenance Safety
Do not carry out any maintenance on this product that is not described in the customer documentation.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use aerosol cleaners. Aerosol cleaners can be explosive or
flammable when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not located behind
these covers.
In case of a Dry Ink or Toner Spill, use a broom or a wet cloth to wipe off spilled dry ink or toner. Sweep slowly to
minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum must be used, the unit should be
designed for combustible dusts, having an explosion rated motor and non-conductive hose.
CCAAUUTTIIOONNHHOOTT SSUURRFFAACCEE:: The metallic surfaces in the fuser area are hot. Use caution when you
remove paper jams from this area and avoid touching any metallic surfaces.
16
Xerox
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B225/B235 Multifunction Printer User Guide
Safety
Consumable Information
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: When handling cartridges such as ink or fuser, avoid skin or eye
contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge.
This can increase the risk of skin or eye contact.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.
For information on Xerox
®
supplies recycling programs, go to: https://www.xerox.com/recycling.
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B225/B235 Multifunction Printer User Guide 17
Safety
18 Xerox
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B225/B235 Multifunction Printer User Guide
Safety
Xerox
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B225/B235 Multifunction Printer User Guide 19
2
Learn about the printer
This chapter contains:
Printer configuration... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ...20
Using the control panel. . . .... . . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . 21
Customizing the home screen .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . 23
Changing the language of the keyboard on the display .... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . 24
Understanding the status of the power button and indicator light ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . . 25
Selecting paper... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... 26
Printer configuration
1. Automatic document feeder (ADF)
2. ADF input tray
3. ADF output tray
4. Standard output tray
5. Power button
6. Manual feeder
7. 250-sheet tray
8. Control panel
Note: The appearance may vary depending on your printer model.
20
Xerox
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B225/B235 Multifunction Printer User Guide
Learn about the printer
Using the control panel
NON-TOUCH SCREEN MODEL
NNUUMMBBEERR CCOONNTTRROOLL PPAANNEELL PPAARRTT FFUUNNCCTTIIOONN
11 Display
View printer messages and supply status.
Set up and operate the printer.
22 Left arrow button
Scroll through menus or move between screens and menu
options.
Decrease the numeric value of a setting.
33 Select button
Select a menu option.
Save the changes in a setting.
44 Right arrow button
Scroll through menus or move between screens and menu
options.
Increase the numeric value of a setting.
55 Indicator light Check the status of the printer.
66 Home button Go to the home screen.
77 Stop or Cancel button Stop the current job.
88 Back button Return to the previous screen.
99 Start button Start a job, depending on which mode is selected.
1100 Menu button Access the printer menus.
1111 Shortcuts button Access shortcuts to frequently used functions with previously
saved settings.
1122 Email button Enter Email mode.
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B225/B235 Multifunction Printer User Guide 21
Learn about the printer
NNUUMMBBEERR CCOONNTTRROOLL PPAANNEELL PPAARRTT FFUUNNCCTTIIOONN
1133 Copy button Enter Copy mode.
1144 Numeric keypad Enter numbers or symbols in an input field.
TOUCH SCREEN MODEL
NNUUMMBBEERR CCOONNTTRROOLL PPAANNEELL PPAARRTT FFUUNNCCTTIIOONN
11 Home button Go to the home screen.
22 Back button Return to the previous screen.
33 Start button Start a job, depending on which mode is selected.
44 Indicator light Check the status of the printer.
55 Display
View printer messages and supply status.
Set up and operate the printer.
22
Xerox
®
B225/B235 Multifunction Printer User Guide
Learn about the printer
Customizing the home screen
1. From the control panel, touch SSeettttiinnggss > DDeevviiccee > VViissiibbllee HHoommee SSccrreeeenn IIccoonnss.
2. Select the icons that you want to appear on the home screen.
3. Apply the changes.
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B225/B235 Multifunction Printer User Guide 23
Learn about the printer
Changing the language of the keyboard on the display
Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input
such as e-mail or scan.
1. Touch the input field.
2. On the keyboard, touch and hold the language key.
3. Select a language.
24
Xerox
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B225/B235 Multifunction Printer User Guide
Learn about the printer
Understanding the status of the power button and indicator light
PPOOWWEERR BBUUTTTTOONN LLIIGGHHTT PPRRIINNTTEERR SSTTAATTUUSS
Off The printer is off, ready, or processing data.
White The printer is in Sleep mode.
NNoonn--ttoouucchh SSccrreeeenn MMooddeell
IINNDDIICCAATTOORR LLIIGGHHTT PPRRIINNTTEERR SSTTAATTUUSS
Off The printer is off or in Sleep mode.
Green The printer is on or ready.
Blinking green The printer is processing data.
Blinking red The printer requires user intervention.
TToouucchh SSccrreeeenn MMooddeell
IINNDDIICCAATTOORR LLIIGGHHTT PPRRIINNTTEERR SSTTAATTUUSS
Off The printer is off or in Sleep mode.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
Xerox
®
B225/B235 Multifunction Printer User Guide 25
Learn about the printer
Selecting paper
PAPER GUIDELINES
Use the appropriate paper to prevent jams and help ensure trouble-free printing.
Always use new, undamaged paper.
Before loading paper, know the recommended printable side of the paper. This information is usually indicated
on the paper package.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
Do not use coated papers unless they are specifically designed for electrophotographic printing.
PAPER CHARACTERISTICS
The following paper characteristics affect print quality and reliability. Consider these factors before printing on
them.
Weight
The tray can feed paper weights from 60 to 105g/m
2
(16 to 28 lb) grain long paper. Paper lighter than 60g/m
2
(16lb) may not be stiff enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheffield
points.
Moisture content
The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly. Leave
paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend
the time several days if the storage or transportation environment is very different from the printer environment.
Thick paper may also require a longer conditioning period.
26
Xerox
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B225/B235 Multifunction Printer User Guide
Learn about the printer
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–105g/m
2
(16–28-lb) paper, grain long paper is recommended.
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton can negatively affect paper handling.
UNACCEPTABLE PAPER
The following paper types are not recommended for use with the printer:
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
Preprinted papers with chemicals that may contaminate the printer
Preprinted papers that can be affected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9
in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
Coated papers (erasable bond), synthetic papers, thermal papers
Rough-edged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m
2
(16 lb)
Multiple-part forms or documents
SELECTING PREPRINTED FORMS AND LETTERHEAD
Use grain long paper.
Use only forms and letterhead printed using an offset lithographic or engraved printing process.
Avoid paper with rough or heavily textured surfaces.
Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these
requirements; latex inks might not.
Print samples on preprinted forms and letterheads considered for use before buying large quantities. This action
determines whether the ink in the preprinted form or letterhead affects print quality.
When in doubt, contact your paper supplier.
When printing on letterhead, load the paper in the proper orientation for your printer. For more information, see
the Paper and Specialty Media Guide.
Xerox
®
B225/B235 Multifunction Printer User Guide 27
Learn about the printer
STORING PAPER
Use these paper storage guidelines to help avoid jams and uneven print quality:
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very different from the printer
environment. Thick paper may also require a longer conditioning period.
For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
Store paper in cartons, on a pallet or shelf, rather than on the floor.
Store individual packages on a flat surface.
Do not store anything on top of individual paper packages.
Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
SUPPORTED PAPER SIZES
Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.
Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.
The minimum paper dimension supported for two-sided printing is 210 x 279.4 mm (8.3 x 11 in.).
The maximum paper length supported by the scanner glass is 297 mm (11.7 in.).
For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size setting in the
duplex unit is set to Letter.
PPAAPPEERR SSIIZZEE
225500--SSHHEEEETT
TTRRAAYY
MMAANNUUAALL
FFEEEEDDEERR
TTWWOO--SSIIDDEEDD
PPRRIINNTTIINNGG
SSCCAANNNNEERR
GGLLAASSSS
AAUUTTOOMMAATTIICC
DDOOCCUUMMEENNTT
FFEEEEDDEERR
AA44
210 x 297 mm
(8.27 x 11.7 in.)
AA55 ((sshhoorrtt eeddggee
ffeeeedd))
148 x 210 mm
(5.83 x 8.27 in.)
XX
AA55 ((lloonngg eeddggee
ffeeeedd))
210 x 148 mm
(8.27 x 5.83 in.)
XX
AA66
105 x 148 mm
XX
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PPAAPPEERR SSIIZZEE
225500--SSHHEEEETT
TTRRAAYY
MMAANNUUAALL
FFEEEEDDEERR
TTWWOO--SSIIDDEEDD
PPRRIINNTTIINNGG
SSCCAANNNNEERR
GGLLAASSSS
AAUUTTOOMMAATTIICC
DDOOCCUUMMEENNTT
FFEEEEDDEERR
(4.13 x 5.83 in.)
JJIISS BB55
182 x 257 mm
(7.17 x 10.1 in.)
XX
OOffiicciioo ((MMeexxiiccoo))
215.9 x 340.4 mm
(8.5 x 13.4 in.)
XX
HHaaggaakkii
100 x 148 mm
(3.94 x 5.83 in.)
XX XX XX
SSttaatteemmeenntt
139.7 x 215.9 mm
(5.5 x 8.5 in.)
XX
EExxeeccuuttiivvee
184.2 x 266.7 mm
(7.25 x 10.5 in.)
XX
LLeetttteerr
215.9 x 279.4 mm
(8.5 x 11 in.)
LLeeggaall
215.9 x 355.6 mm
(8.5 x 14 in.)
XX
FFoolliioo
215.9 x 330.2 mm
(8.5 x 13 in.)
XX
UUnniivveerrssaall
98 x 148 mm (3.9 x
5.8 in.) to 216 x 356
mm (8.5 x 14 in.)
XX XX
UUnniivveerrssaall
105 x 148 mm (4.1
x 5.8 in.) to 216 x
356 mm (8.5 x 14
in.)
XX
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PPAAPPEERR SSIIZZEE
225500--SSHHEEEETT
TTRRAAYY
MMAANNUUAALL
FFEEEEDDEERR
TTWWOO--SSIIDDEEDD
PPRRIINNTTIINNGG
SSCCAANNNNEERR
GGLLAASSSS
AAUUTTOOMMAATTIICC
DDOOCCUUMMEENNTT
FFEEEEDDEERR
77 33//44 EEnnvveellooppee
((MMoonnaarrcchh))
98.4 x 190.5 mm
(3.875 x 7.5 in.)
XX
XX XX
99 EEnnvveellooppee
98.4 x 225.4 mm
(3.875 x 8.9 in.)
XX
XX XX
1100 EEnnvveellooppee
104.8 x 241.3 mm
(4.12 x 9.5 in.)
XX
XX XX
DDLL EEnnvveellooppee
110 x 220 mm
(4.33 x 8.66 in.)
XX
XX XX
CC55 EEnnvveellooppee
162 x 229 mm
(6.38 x 9.01 in.)
XX
XX XX
BB55 EEnnvveellooppee
176 x 250 mm
(6.93 x 9.84 in.)
XX
XX XX
UUnniivveerrssaall EEnnvveellooppee
98.4 x 162 mm
(3.87 x 6.38 in.) to
176 x 250 mm
(6.93 x 9.84 in.)
XX
XX XX
SUPPORTED PAPER TYPES
Note: Labels, envelopes, and card stock always print at reduced speed.
PPAAPPEERR TTYYPPEE
225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR
TTWWOO--SSIIDDEEDD
PPRRIINNTTIINNGG
AAUUTTOOMMAATTIICC
DDOOCCUUMMEENNTT
FFEEEEDDEERR
PPllaaiinn ppaappeerr
CCaarrdd ssttoocckk XX XX XX
LLaabbeellss XX
XX XX
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PPAAPPEERR TTYYPPEE 225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR
TTWWOO--SSIIDDEEDD
PPRRIINNTTIINNGG
AAUUTTOOMMAATTIICC
DDOOCCUUMMEENNTT
FFEEEEDDEERR
BBoonndd
EEnnvveellooppee XX XX XX
LLeetttteerrhheeaadd
PPrreepprriinntteedd
CCoolloorreedd ppaappeerr
LLiigghhtt
HHeeaavvyy
RReeccyycclleedd
SUPPORTED PAPER WEIGHTS
225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR TTWWOO--SSIIDDEEDD PPRRIINNTTIINNGG
AAUUTTOOMMAATTIICC
DDOOCCUUMMEENNTT FFEEEEDDEERR
60–105g/m
²
(16–28-lb
bond)
60–200g/m
²
(16–54-lb
bond)
60–105g/m
²
(16–28-lb
bond)
60–105g/m
²
(16–28-lb
bond)
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B225/B235 Multifunction Printer User Guide 33
3
Set up, install, and configure
This chapter contains:
Selecting a location for the printer .... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . 34
Attaching cables . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . 36
Finding the IP Address of the Printer...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .. 38
Setting up the printer to fax.. . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . 39
Configuring Device Sounds Settings ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ... 45
Configuring the Email SMTP Settings.. . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ....46
Loading paper and specialty media .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... 55
Installing and updating software, drivers, and firmware . . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 58
Xerox
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Easy Assist App... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . 63
Networking . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . . . 67
Printing the Menu Settings Page .. . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... 71
Selecting a location for the printer
Leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
WWaarrnniinngg:: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the product and easily accessible.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
Clean, dry, and free of dust
Away from stray staples and paper clips
Away from the direct airflow of air conditioners, heaters, or ventilators
Free from direct sunlight and humidity extremes
Observe the recommended temperatures and avoid fluctuations.
Ambient temperature: 10 to 32.2°C (50 to 90°F)
Storage temperature: -40 to 43.3°C (-40 to 110°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1. Top: 360 mm (14 in.)
2. Rear: 260 mm (10 in.)
3. Right side: 200 mm (8 in.)
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4. Front: 550 mm (22 in.)
The minimum space needed in front of the printer is 76 mm (3 in.).
5. Left side: 200 mm (8 in.)
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Set up, install, and configure
Attaching cables
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.
For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network
adapter, or the printer in the areas shown while actively printing.
NNUUMMBBEERR PPRRIINNTTEERR PPOORRTT FFUUNNCCTTIIOONN
11 EXT port Connect more devices (telephone or
answering machine) to the printer
and the telephone line. Use this
port if you do not have a dedicated
fax line for the printer and if this
connection method is supported in
your country or region.
22 LINE port Connect the printer to an active
telephone line through a standard
wall jack (RJ-11), DSL filter, or VoIP
adapter, or any other adapter that
allows you to access the telephone
line to send and receive faxes.
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NNUUMMBBEERR PPRRIINNTTEERR PPOORRTT FFUUNNCCTTIIOONN
33 Ethernet port Connect the printer to a network.
44 USB printer port Connect the printer to a computer.
55 Power cord socket Connect the printer to a properly
grounded electrical outlet.
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Set up, install, and configure
Finding the IP Address of the Printer
To view the IP address of the printer, open the Home Screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, temporarily disable it to load the Web page correctly.
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Setting up the printer to fax
SETTING UP THE FAX FUNCTION
Some connection methods are applicable only in some countries or regions.
If the fax function is enabled and not fully set up, then the indicator light may blink red.
If you do not have a TCP/IP environment, then use the control panel to set up fax.
WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch cables or the printer in the area
shown while actively sending or receiving a fax.
Using the fax setup wizard in the printer
The setup wizard is available only if analog fax is not set up.
This wizard only sets up the analog fax. To setup other fax modes, go to SSeettttiinnggss >> FFaaxx >> FFaaxx SSeettuupp.
These instructions apply only to some printer models.
Before using the wizard, make sure that the printer firmware is updated. For more information, see Using the fax
setup wizard in the printer.
1. From the home screen, touch FFaaxx.
2. Touch SSeett uupp nnooww.
3. Type the fax name, and then touch NNeexxtt.
4. Enter the fax number and then touch DDoonnee.
Using the Settings menu in the printer
1. From the control panel, navigate to:
SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > GGeenneerraall FFaaxx sseettttiinnggss
For non-touch-screen printer models, press
to navigate through the settings.
2. Configure the settings.
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Set up, install, and configure
Using the Embedded Web Server
1. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the home screen. The IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > GGeenneerraall FFaaxx SSeettttiinnggss.
3. Configure the settings.
4. Apply the changes.
SETTING UP FAX USING A STANDARD TELEPHONE LINE
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.
For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Setup 1: Printer is connected to a dedicated fax line
1. Connect one end of the telephone cable to the line port of the printer.
2. Connect the other end of the cable to an active analog wall jack.
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You can set the printer to receive faxes automatically (set Auto Answer to OOnn) or manually (set Auto Answer to
OOffff).
If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
CCoonnnneecctteedd ttoo ddiiffffeerreenntt wwaallll jjaacckkss
1. Connect one end of the telephone cable to the line port of the printer.
2. Connect the other end of the cable to an active analog wall jack.
If you have only one telephone number on your line, then set the printer to receive faxes automatically.
Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine
picks up calls after four rings, then set the printer Rings to Answer setting to 66.
SETTING UP FAX IN COUNTRIES OR REGIONS WITH DIFFERENT TELEPHONE WALL JACKS AND
PLUGS
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
WWaarrnniinngg:: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when
connecting this product to the public switched telephone network. For users in Australia, the cord must be
approved by the Australian Communications and Media Authority.
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B225/B235 Multifunction Printer User Guide 41
Set up, install, and configure
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility is
not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region
may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from
the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Connecting the printer to a non-RJ11 wall jack
1. Connect one end of the telephone cable to the line port of the printer.
2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3. If you want to connect another device with a non-RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
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Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines.
The F port is for telephones. Connect the printer to any of the N ports.
1. Connect one end of the telephone cable to the line port of the printer.
2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as
shown.
CONNECTING TO A DISTINCTIVE RING SERVICE
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is
assigned a different ring pattern.
1. From the control panel, navigate to:
SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx RReecceeiivvee SSeettttiinnggss > AAddmmiinn CCoonnttrroollss > AAnnsswweerr OOnn
For non-touch-screen printer models, press
to navigate through the settings.
2. Select a ring pattern.
3. Apply the changes.
SETTING THE FAX DATE AND TIME
1. From the control panel, navigate to:
SSeettttiinnggss > DDeevviiccee > PPrreeffeerreenncceess > DDaattee aanndd TTiimmee > CCoonnffiigguurree
For non-touch-screen printer models, press
to navigate through the settings.
2. Configure the settings.
CONFIGURING DAYLIGHT SAVING TIME
1. From the home screen, navigate to SSeettttiinnggss > DDeevviiccee > PPrreeffeerreenncceess > DDaattee aanndd TTiimmee > CCoonnffiigguurree.
For non-touch-screen printer models, press
to navigate through the settings.
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2. In the Time Zone menu, select ((UUTTCC++uusseerr)) CCuussttoomm.
3. In the UTC Offset menu, set the daylight saving time offset.
CONFIGURING THE FAX SPEAKER SETTINGS
1. From the control panel, navigate to:
SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > SSppeeaakkeerr SSeettttiinnggss
For non-touch-screen printer models, press
to navigate through the settings.
2. Do the following:
Set Speaker Mode to AAllwwaayyss OOnn.
Set Speaker Volume to HHiigghh.
Enable Ringer Volume.
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Configuring Device Sounds Settings
Note: The Device Sounds icon is available only in some printer models.
1. From the control panel, touch the DDeevviiccee SSoouunnddss icon.
The Status/Supplies screen appears.
2. At the Status/Supplies screen, touch DDeevviiccee SSoouunnddss:: OOnn.
The Device Sounds screen appears.
3. From the Device Sounds screen, you can enable or disable the following sound settings:
Mute All Sounds
Button Feedback
Access Device Feedback
Volume
ADF Loaded Beep
Alarm Control
Cartridge Alarm
Speaker Mode
Ringer Volume
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Configuring the Email SMTP Settings
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The
settings vary with each service provider. For more information, refer to Email Service Providers.
Before you begin, make sure that the printer is connected to a network and that the network is connected to the
Internet.
USING THE EMAIL SETUP WIZARD IN THE PRINTER
Before using the wizard, make sure that the printer firmware is updated. For more information, see Updating
Software.
For non-touch-screen printer models, press OOKK to navigate through the settings.
1. From the home screen, touch EE--mmaaiill.
2. Touch SSeett uupp nnooww, and then type your e-mail address.
3. Type the password.
Depending on your e-mail service provider, type your account password, app password, or authentication
password. For more information on the password, refer to Email Service Providers, and then look for Device
Password.
If your provider is not listed, then contact your provider and ask for the Primary SMTP Gateway, Primary
SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings.
4. Touch OOKK.
USING THE SETTINGS MENU IN THE PRINTER
1. From the home screen, touch SSeettttiinnggss > EE--mmaaiill > EE--mmaaiill SSeettuupp.
2. Configure the settings.
For more information on the password, refer to Email Service Providers.
For e-mail service providers that are not on the list, contact your provider and ask for the settings.
For non-touch-screen printer models, press OOKK to navigate through the settings.
USING THE EMBEDDED WEB SERVER
1. Open a web browser, and then type the printer IP address in the address field.
a. To view the printer IP address, go to the printer home screen.
The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
b. If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SSeettttiinnggss >> EE--mmaaiill.
3. From the E-mail Setup section, configure the settings.
4. Click SSaavvee.
a. For more information on the password, refer to Email Service Providers.
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b. For e-mail service providers that are not on the list, contact your provider and ask for the settings.
EMAIL SERVICE PROVIDERS
To determine the SMTP settings of your email service provider, use the following tables.
Note: For each Email Service Provider, the port number can be different according to the Primary SMTP
Gateway.
Gmail
Note: Make sure that two-step verification is enabled on your Google account.
To enable two-step verification, go to the Google Account Security page, log in to your account, then from the
Signing in to Google section, click 22--SStteepp VVeerriiffiiccaattiioonn.
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.gmail.com
Primary SMTP Gateway Port 587
Note: The port number can be different according to the
Primary SMTP Gateway. For example, it can be 25, 465 or
587.
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password App password
Note: To create an app password, go to the Google Account
Security page, log in to your account, and from the Signing in
to Google section, click AApppp ppaasssswwoorrddss.
Yahoo!
®
Mail
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.mail.yahoo.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
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SSEETTTTIINNGG VVAALLUUEE
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password App password
Note: To create an app password, go to the Yahoo Account
Security page, log in to your account, and then click
GGeenneerraattee aapppp ppaasssswwoorrdd
Outlook Live
These settings apply to outlook.com and hotmail.com email domains.
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.office365.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password Account password or app password
For accounts with two-step verification disabled, use your account
password.
For accounts with two-step verification enabled, use an app
password. To create an app password, go to the Outlook Live
Account Managment page, then log in to your account.
AOL Mail
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.aol.com
Primary SMTP Gateway Port 587
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SSEETTTTIINNGG VVAALLUUEE
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password App password
Note: To create an app password, go to the AOL Account
Security page, log in to your account, then click GGeenneerraattee
aapppp ppaasssswwoorrdd.
iCloud Mail
Note: Make sure that the two-step verification is enabled on your account.
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.mail.me.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password App password
Note: To create an app password, go to the iCloud Account
Management page, log in to your account, then from the
Security section, click GGeenneerraattee PPaasssswwoorrdd.
Comcast Mail
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.comcast.net
Primary SMTP Gateway Port 587
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SSEETTTTIINNGG VVAALLUUEE
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Account password
Mail.com
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.mail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password Account password
Zoho Mail
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.zoho.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
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SSEETTTTIINNGG VVAALLUUEE
Device UserID Your email address
Device Password Account password or app password
For accounts with two-step verification disabled, use your account
password.
For accounts with two-step verification enabled, use an app
password. To create an app password, go to the Zoho Mail
Account Security page, log in to your account, then from the
Application-Specific Passwords section, click GGeenneerraattee NNeeww
PPaasssswwoorrdd.
QQ Mail
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the QQ Mail home page, click SSeettttiinnggss >> AAccccoouunntt, then from the POP3/IMAP/SMTP/
Exchange/CardDAV/CalDAV Service section, enable either PPOOPP33//SSMMTTPP sseerrvviiccee or IIMMAAPP//SSMMTTPP sseerrvviiccee.
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.qq.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization code
Note: To generate an authorization code, from the QQ Mail
home page, click SSeettttiinnggss >> AAccccoouunntt, then from the POP3/
IMAP/SMTP/Exchange/CardDAV/CalDAV Service section,
click GGeenneerraattee aauutthhoorriizzaattiioonn ccooddee
NetEase Mail (mail.163.com)
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the NetEase Mail home page, click SSeettttiinnggss >> PPOOPP33//SSMMTTPP//IIMMAAPP, and then enable
either IIMMAAPP//SSMMTTPP sseerrvviiccee or PPOOPP33//SSMMTTPP sseerrvviiccee.
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SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.163.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization password
Note: The authorization password is provided when IMAP/
SMTP service or POP3/SMTP service is enabled.
NetEase Mail (mail.126.com)
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the NetEase Mail home page, click SSeettttiinnggss >> PPOOPP33//SSMMTTPP//IIMMAAPP, then enable either
IIMMAAPP//SSMMTTPP sseerrvviiccee or PPOOPP33//SSMMTTPP sseerrvviiccee.
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.126.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization password
Note: The authorization password is provided when IMAP/
SMTP service or POP3/SMTP service is enabled.
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NetEase Mail (mail.yeah.net)
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the NetEase Mail home page, click SSeettttiinnggss >> PPOOPP33//SSMMTTPP//IIMMAAPP, and then enable
either IIMMAAPP//SSMMTTPP sseerrvviiccee or PPOOPP33//SSMMTTPP sseerrvviiccee.
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.yeah.net
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization password
Note: The authorization password is provided when IMAP/
SMTP service or POP3/SMTP service is enabled.
Sohu Mail
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the Sohu Mail home page, click OOppttiioonnss >> SSeettttiinnggss >> PPOOPP33//SSMMTTPP//IIMMAAPP, and then
enable either IIMMAAPP//SSMMTTPP sseerrvviiccee or PPOOPP33//SSMMTTPP sseerrvviiccee.
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.sohu.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
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SSEETTTTIINNGG VVAALLUUEE
Device UserID Your email address
Device Password Independent password
Note: The independent password is provided when IMAP/SMTP
service or POP3/SMTP service is enabled.
Sina Mail
Note: Make sure that the POP3/SMTP service is enabled on your account.
To enable the service, from the Sina Mail home page, click SSeettttiinnggss >> MMoorree sseettttiinnggss >> UUsseerr--eenndd PPOOPP//IIMMAAPP//
SSMMTTPP, and then enable PPOOPP33//SSMMTTPP sseerrvviiccee.
SSEETTTTIINNGG VVAALLUUEE
Primary SMTP Gateway smtp.sina.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization code
Note: To create an authorization code, from the email home page,
click SSeettttiinnggss >> MMoorree sseettttiinnggss >> UUsseerr--eenndd PPOOPP//IIMMAAPP//SSMMTTPP,
and then enable AAuutthhoorriizzaattiioonn ccooddee ssttaattuuss.
If you encounter errors using the settings provided, then contact your email service provider.
For email service providers that are not on the list, contact your provider and ask for the settings.
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Loading paper and specialty media
SETTING THE PAPER SIZE AND TYPE
1. From the control panel, navigate to SSeettttiinnggssPPaappeerrTTrraayy CCoonnffiigguurraattiioonnPPaappeerr SSiizzee//TTyyppee, then select a paper
source.
For non-touch-screen printer models, to navigate through the settings, press OOKK.
2. Set the paper size and type.
For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex unit is set to A4.
For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size setting in
the duplex unit is set to Letter.
CONFIGURING UNIVERSAL PAPER SETTINGS
1. From the control panel, navigate to:
SSeettttiinnggss > PPaappeerr > MMeeddiiaa CCoonnffiigguurraattiioonn > UUnniivveerrssaall SSeettuupp
For non-touch-screen printer models, press
to navigate through the settings.
2. Configure the settings.
LOADING THE TRAY
1. Remove the tray.
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2. Adjust the paper guides to match the size of the paper that you are loading.
3. Flex, fan, and align the paper edges before loading.
4. Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.
Load letterhead facedown with the top edge of the sheet toward the front of the tray for one-sided
printing.
Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two-sided
printing.
Do not slide paper into the tray.
To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
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5. Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
LOADING THE MANUAL FEEDER
1. Open the manual feeder.
2. Adjust the guide to match the size of the paper that you are loading.
3. Load a sheet of paper with the printable side faceup.
Load letterhead with the printable side faceup and the top edge entering the printer first for one-sided
printing.
Load letterhead with the printable side facedown and the top edge entering the printer last for two-sided
printing.
Load envelope with the flap side down and against the left side of the paper guide.
WWaarrnniinngg:: To avoid paper jams, do not force paper into the manual feeder.
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Installing and updating software, drivers, and firmware
INSTALLING THE SOFTWARE
Before you install the print driver software, verify that the printer is plugged in, powered on, connected correctly,
and has a valid IP address. The IP address usually appears in the upper right corner of the control panel.
To view the IP address of the printer, refer to Finding the IP Address of the Printer.
Note: If the Software and Documentation disc is not available, download the latest drivers from www.xerox.
com/drivers
Operating System Requirements
Windows 7 SP1, Windows 8, Windows 8.1, Windows 10, Windows 11, Windows Server 2008 R2, Windows Server
2012, Windows Server 2016, Windows Server 2019, and Windows Server 2022.
MacOS version 10.14 and later.
UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface.
Installing the Print Drivers for a Windows Network Printer
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does
not start automatically, navigate to the drive, then double-click the SSeettuupp..eexxee installer file.
2. Click XXeerrooxx SSmmaarrtt SSttaarrtt DDrriivveerr IInnssttaalllleerr ((RReeccoommmmeennddeedd)).
3. At the License Agreement, click AAggrreeee.
4. From the list of discovered printers, select your printer.
When you install print drivers for a network printer, if your printer does not appear in the list, click DDoonntt SSeeee
YYoouurr PPrriinntteerr??, then enter the IP address for your printer.
To view the IP address of your printer, refer to Finding the IP Address of the Printer.
5. Click QQuuiicckk IInnssttaallll.
A message appears that confirms that the installation is successful.
6. To complete the installation and close the Installer window, click DDoonnee.
Installing the Windows Print Driver .zip File
You can download print drivers from Xerox.com in a .zip file, then use the Windows Add Printer Wizard to install the
print drivers on your computer.
To install the print driver from the .zip file:
1. Download, then extract the required .zip file to a local directory on your computer.
2. At your computer, open the CCoonnttrrooll PPaanneell, then select DDeevviicceess aanndd PPrriinntteerrss >> AAdddd aa PPrriinntteerr.
3. Click TThhee pprriinntteerr tthhaatt II wwaanntt iissnn''tt lliisstteedd, then click AAdddd aa llooccaall pprriinntteerr oorr nneettwwoorrkk pprriinntteerr wwiitthh mmaannuuaall
sseettttiinnggss.
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4. To use a previously established port, select UUssee aann eexxiissttiinngg ppoorrtt, then from the list, select a Standard TCP/IP
Port.
5. To create a Standard TCP/IP port:
a. Select CCrreeaattee aa NNeeww PPoorrtt.
b. For Type of port, select SSttaannddaarrdd TTCCPP//IIPP PPoorrtt, then click NNeexxtt.
c. In the Hostname or IP address field, type the printer IP address or host name.
d. To disable the feature, clear the check box for QQuueerryy tthhee pprriinntteerr aanndd aauuttoommaattiiccaallllyy sseelleecctt tthhee ddrriivveerr ttoo
uussee, then click NNeexxtt.
6. Click HHaavvee DDiisskk.
7. Click BBrroowwssee. Browse to, then select the driver.inf file for your printer. Click OOppeenn.
8. Select your printer model, then click NNeexxtt.
9. If a prompt appears because the print driver was installed previously, click UUssee tthhee ddrriivveerr tthhaatt iiss ccuurrrreennttllyy
iinnssttaalllleedd ((rreeccoommmmeennddeedd)).
10. In the Printer name field, type a name for your printer.
11. To install the print driver, click NNeexxtt.
12. If needed, set the printer as the default printer.
Note: Before you select SShhaarree PPrriinntteerr, contact your system administrator.
13. To send a test page to the printer, click PPrriinntt aa tteesstt ppaaggee.
14. Click FFiinniisshh.
Installing the Print Drivers for a Windows USB Printer
1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the printer.
2. Connect the A end of the USB cable to the USB port on the computer.
3. If the Windows Found New Hardware Wizard appears, click ccaanncceell.
4. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does
not start automatically, navigate to the drive, then double-click the SSeettuupp..eexxee installer file.
5. Click XXeerrooxx SSmmaarrtt SSttaarrtt DDrriivveerr IInnssttaalllleerr ((RReeccoommmmeennddeedd)).
6. At the License Agreement, click AAggrreeee.
7. From the list of discovered printers, select your printer, then click QQuuiicckk IInnssttaallll.
A message appears that confirms that the installation is successful.
8. To complete the installation and close the Installer window, click DDoonnee.
Installing the Printer as a Web Service on Devices
Web Services on Devices (WSD) allows a client to discover and access a remote device and its associated services
across a network. WSD supports device discovery, control, and use.
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Installing a WSD Printer Using the Add Device Wizard
1. At your computer, click SSttaarrtt, then select PPrriinntteerrss aanndd SSccaannnneerrss.
2. To add the required printer, click AAdddd aa PPrriinntteerr oorr SSccaannnneerr.
3. In the list of available devices, select the device that you want to use, then click NNeexxtt.
Note: If the printer that you want to use does not appear in the list, click CCaanncceell. To add the printer
manually, use the IP address of the printer. For details, refer to Installing the Windows Print Driver .zip File.
4. Click CClloossee.
Installing the Drivers and Utilities for MacOS
1. Download the latest print driver from https://www.xerox.com/office/drivers.
2. Open the Xerox
®
Print Drivers 5.xx.x.dmg or .pkg as needed for your printer.
3. To run Xerox
®
Print Drivers 5.xx.x.dmg or .pkg, double-click the appropriate file name.
4. When prompted, click CCoonnttiinnuuee.
5. To accept the license agreement, click II AAggrreeee.
6. To accept the current installation location, click IInnssttaallll, or select another location for the installation files, then
click IInnssttaallll.
7. If prompted, enter your password, then click OOKK.
8. From the list of discovered printers, select your printer, then click NNeexxtt.
9. If your printer does not appear in the list of discovered printers:
a. Click the NNeettwwoorrkk PPrriinntteerr IIccoonn.
b. Type the IP address of your printer, then click CCoonnttiinnuuee.
c. Select your printer in the list of discovered printers, then click CCoonnttiinnuuee.
10. If your printer was not detected, verify that the printer is powered on and that the Ethernet or USB cable is
connected properly.
11. To accept the print queue message, click OOKK.
12. Select or clear the SSeett PPrriinntteerr aass DDeeffaauulltt and PPrriinntt aa TTeesstt PPaaggee check boxes.
13. Click CCoonnttiinnuuee, then click CClloossee.
Adding the Printer for MacOS
For networking, set up your printer using Bonjour
®
(mDNS), or for an LPD, LPR connection, connect using the IP
address of your printer. For a non-network printer, create a desktop USB connection.
For more information, go to the Online Support Assistant at: https://www.xerox.com/support.
AAddddiinngg tthhee PPrriinntteerr UUssiinngg BBoonnjjoouurr
To add the printer using Bonjour
®
:
1. From the computer Applications folder or from the dock, open SSyysstteemm PPrreeffeerreenncceess.
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2. Click PPrriinntteerrss && SSccaannnneerrss.
The list of printers appears on the left of the window.
3. For the list of printers, click the Plus icon (++).
4. At the top of the window, click the DDeeffaauulltt icon.
5. Select your printer from the list, then click AAdddd.
Note: If your printer is not detected, verify that the printer is powered on and that the Ethernet cable is
connected properly.
AAddddiinngg tthhee PPrriinntteerr bbyy SSppeecciiffyyiinngg tthhee IIPP AAddddrreessss
To add the printer by specifying the IP address:
1. From the computer Applications folder or from the dock, open SSyysstteemm PPrreeffeerreenncceess.
2. Click PPrriinntteerrss && SSccaannnneerrss.
The list of printers appears on the left of the window.
3. In the list of printers, click the Plus (++) icon.
4. Click IIPP.
5. From the Protocol list, select the protocol.
6. In the Address field, enter the IP address of the printer.
7. In the Name field, enter a name for the printer.
8. From the Use list, choose SSeelleecctt aa ddrriivveerr ttoo uussee.
9. From the printer software list, select the print driver for your printer model.
10. Click AAdddd.
Installing Print Drivers and Utilities for UNIX and Linux
For more information on installing print drivers and utilities for UNIX and Linux, refer to https://www.xerox.com/
office/drivers.
UPDATING SOFTWARE
Some applications require a minimum device software level to operate correctly.
For more information on updating the device software, contact your customer service representative.
1. Open a web browser, then type the printer IP address in the address field.
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SSeettttiinnggss >> DDeevviiccee >> SSooffttwwaarree UUppddaattee.
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3. Choose one of the following:
Click CChheecckk ffoorr uuppddaatteess >> II aaggrreeee,, ssttaarrtt uuppddaattee.
To upload the software file, perform the following steps:
To get the latest software, go to www.xerox.com, and search for your printer model.
1. Browse to the software file.
Note: Make sure that you have extracted the software.zip file.
2. Click UUppllooaadd >> SSttaarrtt.
EXPORTING OR IMPORTING A CONFIGURATION FILE
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1. Open a Web browser, then type the printer IP address in the address field.
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, temporarily disable it to load the Web page correctly.
2. From the Embedded Web Server, click EExxppoorrtt CCoonnffiigguurraattiioonn or IImmppoorrtt CCoonnffiigguurraattiioonn.
3. Follow the instructions on the screen.
4. If the printer supports applications, then do the following:
a. Click AAppppss, select the application, then click CCoonnffiigguurree.
b. Click EExxppoorrtt or IImmppoorrtt.
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Xerox
®
Easy Assist App
To access the printer from your smartphone, download and install the Xerox Easy Assist app to your mobile device.
By installing the Xerox Easy Assist app on your smartphone, you can setup your new printer easily, manage its
configuration, view alerts indicating supply requirement and order them, and get live troubleshooting support for
your printer.
The Xerox Easy Assist App has instructions and video links that helps you to unpack the printer from its shipping
box. To install the Xerox Easy Assist app on your smartphone, you need to scan a QR Code. There are two types of
QR Codes:
The first QR Code is for the initial installation of the app. You can find this QR Code on the packaging box or the
Installation Guide that comes with the printer. To install the Xerox Easy Assist app for the first time, you are
required to scan this QR Code with your smartphone camera.
The second QR Code is to setup a Wireless network connection between the smartphone and the printer. For
example, connection to Wi-Fi Direct. For the printers with touchscreen User Interface or bigger than 2–line
display interface, you can find this QR Code at the control panel of the printer. For more information, refer to
Connecting to the Xerox
®
Easy Assist App for Installed Printers. You are required to scan the second QR Code
through the Xerox Easy Assist app.
To install and use the Xerox Easy Assist app, do the following:
1. To watch a helpful video to unpack your printer, scan the QR Code from the packaging box or the Installation
Guide that came with your printer, with your smartphone camera.
Based on your smartphone, you are prompted to download the app from Apple App Store or Google Play Store.
Accept the End-User License Agreement (EULA), then follow the instructions that appear on the app.
2. For initial setup when the printer is powered on for the first time, the initial setup wizard appears. At the printer
control panel, do the following:
a. Select your LLaanngguuaaggee, then touch NNeexxtt.
The Xerox Easy Assist Mobile App screen appears.
b. To use your mobile device to set up and manage your printer, touch YYeess.
Get the App screen appears to confirm the type of your mobile device. Choose any one option:
iiOOSS: To install the Xerox Easy Assist app for your iPhone, select this option.
AAnnddrrooiidd: To install the Xerox Easy Assist app for your Android mobile device, select this option.
II hhaavvee tthhee AApppp: If you have installed Xerox Easy Assist app on your mobile device already, select this
option.
3. If you have selected iOS or Android option, a screen appears to help you download the app. At the control
panel, touch SShhooww QQRR CCooddee option.
A screen appears with the QR Code. To install the app, scan the QR Code with your smartphone camera.
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4. Download and install the Xerox Easy Assist app on your smartphone:
For Android phones: Go to Google Play Store, then search for Xerox Easy Assist app.
For iOS or iPhones: Go to Apple App Store, then search for Xerox Easy Assist app.
5. When you install the app for the first time on your smartphone, for End-User License Agreement (EULA), touch
II AAggrreeee.
6. Follow the instructions that appear on the app. To connect your smartphone with the printer, touch CCoonnnneecctt
TToo MMyy PPrriinntteerr.
7. At the printer control panel, to connect to the app, touch SShhooww QQRR CCooddee option. The second QR Code appears.
Important: For the printers with 2-line display interface, there is no QR Code on the control panel. To
connect the printer to your mobile device, follow the instructions that appear on the control panel.
When prompted, type the Wi-Fi Direct SSID Name and Password for your printer. The printer and the
app are connected through Wi-Fi Direct.
8. Scan the second QR Code through the Xerox Easy Assist app. Follow the instructions that appear on the app.
When the connection is configured, your smartphone and the printer share the same Wireless network,
temporarily.
9. With the support of Xerox Easy Assist app, complete the general settings and register the printer on the
network.
General settings include Admin Password, Connectivity, Measurements, Date and Time, Sound, Power Saver
settings, and more.
Note: Ensure that your smartphone is connected to the same Wireless or wired network as the printer and
they can communicate after the setup is complete.
10. To complete the initial setup in the app, type the necessary information for your printer, then touch CCoommpplleettee
SSeettuupp.
The Welcome screen appears.
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11. When the initial setup is complete, with the Xerox Easy Assist app, you can perform the following:
SSeett UUpp aa NNeeww PPrriinntteerr
If you have the QR Code or IP Address available, you can set up a new Xerox printer with the help of Xerox
Easy Assist app. On My Printers screen in the app, touch the ++ icon, then touch SSeett UUpp aa NNeeww PPrriinntteerr.
Follow the instructions from the app.
PPrriinntteerr SSttaattuuss
The status displays the printer information, such as readiness of the printer, toner level, and paper tray
status for each tray. You can order parts and supplies through the Xerox Easy Assist app. If the toner level
appears to be low, to order a new toner, select the TToonneerr icon, then touch RReeoorrddeerr.
AAlleerrttss
The Xerox Easy Assist app can notify you of any errors or problems in the printer. To view the error
statement, touch the BBeellll icon.
PPrriinntt
You can perform a print job through the Xerox Easy Assist app. In the app, select your printer, then touch
PPrriinntt. Select the document that you need to print from your mobile device, confirm the print settings, then
touch PPrriinntt.
DDeevviiccee SSeettttiinnggss
You can view and edit your printer settings from the DDeevviiccee SSeettttiinnggss tab. If you have not setup a password
during the initial setup, to view or edit existing printer settings, you need to set up the password.
SSuuppppoorrtt
You can request support and find solutions for printer related problems through the Xerox Easy Assist app.
In the app, select your printer, then touch SSuuppppoorrtt. It connects you to Xerox’s Support Agent Live Chatbot.
PPrriinntt aanndd SSccaann DDrriivveerrss
You can download Print and Scan Drivers for your printer through Xerox Easy Assist app. In the app, select
your printer, then touch PPrriinntt aanndd SSccaann DDrriivveerrss. In the Email field, type your registered email address, then
touch the ++ icon to add your email. To download and install the Print and Scan Drivers, the app sends a
Quick Link to your email address.
PPrriinntt TTeesstt PPaaggee
To confirm that all settings are correct, you can print a test page. In the app, select your printer, then touch
PPrriinntt TTeesstt PPaaggee.
RReemmoovvee aa PPrriinntteerr
You can remove a printer from the Xerox Easy Assist app. On your app, select a printer, then touch RReemmoovvee.
CONNECTING TO THE XEROX
®
EASY ASSIST APP FOR INSTALLED PRINTERS
To install and use the Xerox Easy Assist (XEA) app for a printer that does not require initial installation setup, you
can find the QR Code from the control panel NNoottiiffiiccaattiioonn CCeenntteerr >> CCoonnnneecctteedd ttoo NNeettwwoorrkk >> CCoonnnneecctt ttoo XXeerrooxx
EEaassyy AAssssiisstt AApppp >> SShhooww QQRR CCooddee. Scan the QR Code, then follow the instructions that appear on the control panel
and your mobile device:
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Based on your smartphone, to install the app for the first time, you are prompted to download the app from
Apple App Store or Google Play Store.
If you have the app installed already, to access Xerox Easy Assist features, connect to the printer with your
smartphone.
Important: For the printers with 2-line display interface, there is no QR Code on the control panel. To connect
the printer to your mobile device, follow the instructions that appear on the control panel. When prompted,
type the Wi-Fi Direct SSID Name and Password for your printer. The printer and the app are connected
through Wi-Fi Direct.
If your printer is already set up on your network and the Initial Setup Wizard is complete, through the XEA app you
can add the printer directly to the list of My Printers. You can see the printer status, get print drivers, and get
Chatbot support. To add a printer that is on the network, open the XEA app Home page. On the My Printers screen,
touch the ++ icon. The app looks for nearby printers on the network:
If the app finds your printer, you can select and add the printer directly.
If the app is unable to find the printer you are looking for, then you can add the printer by typing its IP address.
If the printer and mobile device cannot communicate, ensure that they are on the same network.
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Networking
CONNECTING THE PRINTER TO A WI-FI NETWORK
Before you begin, make sure that:
Active Adapter is set to Auto. From the control panel, navigate to SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > NNeettwwoorrkk
OOvveerrvviieeww > AAccttiivvee AAddaapptteerr.
For non-touch-screen printer models, press
to navigate through the settings.
The Ethernet cable is not connected to the printer.
Using the Wireless Setup Wizard in the Printer
These instructions apply only to some printer models.
Before using the wizard, make sure that the printer firmware is updated. For more information, see Updating
Software.
1. From the home screen, touch WWii--FFii icon, then touch SSeett uupp nnooww.
2. Select a Wi-Fi network, and then type the network password.
3. Touch DDoonnee.
Using the Settings Menu in the Printer
1. From the control panel, navigate to:
SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> WWiirreelleessss >> SSeettuupp OOnn PPrriinntteerr PPaanneell
For non-touch-screen printer models, press
to navigate through the settings.
2. Select a Wi-Fi network, and then type the network password.
Note: For Wi-Fi-network-ready printer models, a prompt to set up the Wi-Fi network appears during initial
setup.
CONNECTING THE PRINTER TO A WIRELESS NETWORK USING WI-FI PROTECTED SETUP (WPS)
Before you begin, make sure that:
The access point (wireless router) is WPS-certified or WPS-compatible. For more information, see the
documentation that came with your access point.
A wireless network adapter is installed in your printer. For more information, see the instructions that came with
the adapter.
Active Adapter is set to Auto. From the control panel, navigate to:
SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > NNeettwwoorrkk OOvveerrvviieeww > AAccttiivvee AAddaapptteerr
For non-touch-screen printer models, press
to navigate through the settings.
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Using the Push Button method
1. From the control panel, navigate to:
SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWiirreelleessss > WWii--FFii PPrrootteecctteedd SSeettuupp > SSttaarrtt PPuusshh BBuuttttoonn MMeetthhoodd
For non-touch-screen printer models, press
to navigate through the settings.
2. Follow the instructions on the display.
Using the personal identification number (PIN) method
1. From the control panel, navigate to:
SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWiirreelleessss > WWii--FFii PPrrootteecctteedd SSeettuupp > SSttaarrtt PPIINN MMeetthhoodd
For non-touch-screen printer models, press
to navigate through the settings.
2. Copy the eight-digit WPS PIN.
3. Open a web browser, and then type the IP address of your access point in the address field.
To know the IP address, see the documentation that came with your access point.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
4. Access the WPS settings. For more information, see the documentation that came with your access point.
5. Enter the eight-digit PIN, and then save the changes.
CONFIGURING WI-FI DIRECT
Wi-Fi Direct is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-Fi
Direct-enabled printer without using an access point (wireless router).
1. From the control panel, navigate to:
SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWii--FFii DDiirreecctt
For non-touch-screen printer models, press
to navigate through the settings.
2. Configure the settings.
EEnnaabbllee WWii--FFii DDiirreecctt—Enables the printer to broadcast its own Wi-Fi Direct network.
WWii--FFii DDiirreecctt NNaammee—Assigns a name for the Wi-Fi Direct network.
WWii--FFii DDiirreecctt PPaasssswwoorrdd—Assigns the password for negotiating the wireless security when using the peer-to-
peer connection.
SShhooww PPaasssswwoorrdd oonn SSeettuupp PPaaggee—Shows the password on the Network Setup Page.
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AAuuttoo--AAcccceepptt PPuusshh BBuuttttoonn RReeqquueessttss—Lets the printer accept connection requests automatically.
Note: Accepting push-button requests automatically is not secured.
By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,
enable the password peek icon. From the control panel, navigate to SSeettttiinnggss > SSeeccuurriittyy > MMiisscceellllaanneeoouuss >
EEnnaabbllee PPaasssswwoorrdd//PPIINN RReevveeaall.
To know the password of the Wi-Fi Direct network without showing it on the printer display, from the
control panel navigate to SSeettttiinnggss > RReeppoorrttss > NNeettwwoorrkk > NNeettwwoorrkk SSeettuupp PPaaggee.
CONNECTING A MOBILE DEVICE TO THE PRINTER
Before connecting your mobile device, make sure that Wi-Fi Direct has been configured. For more information, see
Configuring Wi-Fi Direct.
Connecting Using Wi-Fi Direct
Note: These instructions apply only to Android mobile devices.
1. From the mobile device, go to the settings menu.
2. Enable WWii--FFii, and then tap WWii--FFii DDiirreecctt.
3. Select the printer Wi-Fi Direct name.
4. Confirm the connection on the printer control panel.
Connecting Using Wi-Fi
1. From the mobile device, go to the settings menu.
2. Tap WWii--FFii, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
3. Enter the Wi-Fi Direct password.
CONNECTING A COMPUTER TO THE PRINTER
Before connecting your computer, make sure to do the following:
Enable Wi-Fi Direct in the printer. From the control panel, navigate to:
SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> WWii--FFii DDiirreecctt >> EEnnaabbllee WWii--FFii DDiirreecctt >> OOnn
Take note of the Wi-Fi Direct name. From the control panel, navigate to:
SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> WWii--FFii DDiirreecctt >> WWii--FFii DDiirreecctt NNaammee
Take note of the Wi-Fi Direct password. From the control panel, navigate to:
SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> WWii--FFii DDiirreecctt >> WWii--FFii DDiirreecctt PPaasssswwoorrdd
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Set up, install, and configure
Note: You can also configure the Wi-Fi Direct name and password.
For non-touch-screen printer models, press
to navigate through the settings.
For Windows Users
1. Open PPrriinntteerrss && ssccaannnneerrss, and then click AAdddd aa pprriinntteerr oorr ssccaannnneerr.
2. Click SShhooww WWii--FFii DDiirreecctt pprriinntteerrss, and then select the printer Wi-Fi Direct name.
3. From the printer display, take note of the eight-digit PIN of the printer.
4. Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
For Macintosh Users
1. Click the wireless icon, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
2. Type the Wi-Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct
connection.
DEACTIVATING THE WI-FI NETWORK
1. From the printer control panel, navigate to:
SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > NNeettwwoorrkk OOvveerrvviieeww > AAccttiivvee AAddaapptteerr > SSttaannddaarrdd NNeettwwoorrkk
For non-touch-screen printer models, press
to navigate through the settings.
2. Follow the instructions on the display.
CHECKING THE PRINTER CONNECTIVITY
1. Print the Network Setup Page.
From the control panel, navigate to:
SSeettttiinnggss > RReeppoorrttss > NNeettwwoorrkk > NNeettwwoorrkk SSeettuupp PPaaggee
For non-touch-screen printer models, press
to navigate through the settings.
2. Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged or
malfunctioning. Contact your administrator for assistance.
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Printing the Menu Settings Page
From the control panel, navigate to:
SSeettttiinnggss > RReeppoorrttss > MMeennuu SSeettttiinnggss PPaaggee
For non-touch-screen printer models, press
to navigate through the settings.
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4
Secure the printer
This chapter contains:
Erasing printer memory. . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . . 74
Restoring factory default settings ... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ... 75
Statement of Volatility.. .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .. 76
Erasing printer memory
To erase volatile memory or buffered data, turn off the printer.
To erase non-volatile memory or individual settings, device and network settings, security settings, and embedded
solutions, do the following:
1. From the control panel, navigate to:
SSeettttiinnggss > DDeevviiccee > MMaaiinntteennaannccee > OOuutt ooff SSeerrvviiccee EErraassee > SSaanniittiizzee aallll iinnffoorrmmaattiioonn oonn nnoonnvvoollaattiillee
mmeemmoorryy
For non-touch-screen printer models, press
to navigate through the settings.
2. Select either SSttaarrtt iinniittiiaall sseettuupp or LLeeaavvee pprriinntteerr oofffflliinnee.
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Restoring factory default settings
1. From the control panel, navigate to:
SSeettttiinnggss > DDeevviiccee > RReessttoorree FFaaccttoorryy DDeeffaauullttss
For non-touch-screen printer models, press
to navigate through the settings.
2. Select RReessttoorree aallll sseettttiinnggss.
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Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
TTYYPPEE OOFF MMEEMMOORRYY DDEESSCCRRIIPPTTIIOONN
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buffer user data during simple
print jobs.
Non-volatile memory Your printer may use two forms of non-volatile
memory: EEPROM and NAND (flash memory). Both
types are used to store operating system, device
settings, and network information.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer is being moved to a different department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
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5
Print
This chapter contains:
Printing from a Computer.. . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . . . 78
Printing from a Mobile Device ... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . . 79
Printing from a flash drive... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . . 80
Supported flash drives and file types . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... . . 81
Configuring confidential jobs .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... . . 82
Printing confidential and other held jobs . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .. 83
Printing a font sample list ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . 85
Placing separator sheets between copies . . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . 86
Canceling a print job .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . 87
Adjusting toner darkness .... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . 88
Printing from a Computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1. From the document that you are trying to print, open the Print dialog.
2. If necessary, adjust the settings.
3. Print the document.
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Printing from a Mobile Device
PRINTING FROM A MOBILE DEVICE USING MOPRIA
PRINT SERVICE
Mopria Print Service is a mobile printing solution for mobile devices running on Android
TM
version 5.0 or later. It
allows you to print directly to any Mopria-certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google Play
TM
store and
enable it in the mobile device.
1. From your Android mobile device, launch a compatible application or select a document from your file
manager.
2. Tap MMoorree OOppttiioonnss >> PPrriinntt.
3. Select a printer, and then adjust the settings, if necessary.
4. Tap PPrriinntt.
PRINTING FROM A MOBILE DEVICE USING AIRPRINT
®
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an
AirPrint-certified printer.
Make sure that the Apple device and the printer are connected to the same network. If the network has multiple
wireless hubs, then make sure that both devices are connected to the same subnet.
This application is supported only in some Apple devices.
1. From your mobile device, select a document from your file manager or launch a compatible application.
2. Tap SShhaarree//UUppllooaadd >> PPrriinntt.
3. Select a printer, and then adjust the settings, if necessary.
4. Print the document.
PRINTING FROM A MOBILE DEVICE USING WI-FI DIRECT
®
Wi-Fi Direct is a printing service that lets you print to any Wi-Fi Direct-ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see Connecting a Mobile Device to the Printer.
1. From your mobile device, launch a compatible application or select a document from your file manager.
2. Depending on your mobile device, do one of the following:
Tap
> PPrriinntt.
Tap
> PPrriinntt.
Tap
> PPrriinntt.
3. Select a printer, and then adjust the settings, if necessary.
4. Print the document.
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Printing from a flash drive
This feature is available only in some printer models.
1. Insert the flash drive.
If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display.
2. Select the document that you want to print.
If necessary, configure other print settings.
3. Print the document.
To print another document, select UUSSBB DDrriivvee.
WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the
area shown while actively printing, reading, or writing from the memory device.
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Supported flash drives and file types
FLASH DRIVES
Lexar JumpDrive S70 (16GB and 32GB)
SanDisk Cruzer (16GB and 32GB)
PNY Attache (16GB and 32GB)
The printer supports high-speed flash drives with full-speed standard.
Flash drives must support the File Allocation Table (FAT) system.
FILE TYPES
Documents
PDF (version 1.7 or earlier)
Images
.dcx
.gif
.JPEG or .jpg
.bmp
.pcx
.TIFF or .tif
.png
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Configuring confidential jobs
USING THE CONTROL PANEL
1. From the home screen, touch SSeettttiinnggss >> SSeeccuurriittyy >> CCoonnffiiddeennttiiaall PPrriinntt SSeettuupp
2. Configure the settings.
USING THE EMBEDDED WEB SERVER
1. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the home screen. The IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SSeettttiinnggss >> SSeeccuurriittyy >> CCoonnffiiddeennttiiaall PPrriinntt SSeettuupp.
3. Configure the settings.
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Printing confidential and other held jobs
FOR WINDOWS USERS
1. With a document open, click FFiillee > PPrriinntt.
2. Select a printer, and then click PPrrooppeerrttiieess, PPrreeffeerreenncceess, OOppttiioonnss, or SSeettuupp.
3. Click PPrriinntt aanndd HHoolldd.
4. Select UUssee PPrriinntt aanndd HHoolldd, and then assign a user name.
5. Select the print job type (Confidential, Repeat, Reserve, or Verify).
If you select CCoonnffiiddeennttiiaall, then secure the print job with a personal identification number (PIN).
6. Click OOKK or PPrriinntt.
7. From the printer control panel, release the print job.
For confidential print jobs, navigate to:
HHeelldd jjoobbss > select your user name > CCoonnffiiddeennttiiaall > enter the PIN > select the print job > configure the
settings > PPrriinntt
For other print jobs, navigate to:
HHeelldd jjoobbss > select your user name > select the print job > configure the settings > PPrriinntt
Note: For non-touch-screen printer models, press to navigate through the settings.
FOR MACINTOSH USERS
UUssiinngg AAiirrPPrriinntt
1. With a document open, choose FFiillee > PPrriinntt.
2. Select a printer, and then from the drop-down menu following the Orientation menu, choose PPIINN PPrriinnttiinngg.
3. Enable PPrriinntt wwiitthh PPIINN, and then enter a four-digit PIN.
4. Click PPrriinntt.
5. From the printer control panel, release the print job. Navigate to:
HHeelldd jjoobbss > select your computer name > CCoonnffiiddeennttiiaall > enter the PIN > select the print job > PPrriinntt
For non-touch-screen printer models, press
to navigate through the settings.
UUssiinngg tthhee pprriinntt ddrriivveerr
1. With a document open, choose FFiillee > PPrriinntt.
2. Select a printer, and then from the drop-down menu following the Orientation menu, choose PPrriinntt aanndd HHoolldd.
3. Choose CCoonnffiiddeennttiiaall PPrriinntt, and then enter a four-digit PIN.
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4. Click PPrriinntt.
5. From the printer control panel, release the print job. Navigate to:
HHeelldd jjoobbss > select your computer name > CCoonnffiiddeennttiiaall > select the print job > enter the PIN > PPrriinntt
For non-touch-screen printer models, press
to navigate through the settings.
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Printing a font sample list
1. From the control panel, navigate to:
SSeettttiinnggss > RReeppoorrttss > PPrriinntt > PPrriinntt FFoonnttss
For non-touch-screen printer models, press
to navigate through the settings.
2. Select PPCCLL FFoonnttss.
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Placing separator sheets between copies
1. From the home screen, navigate to:
SSeettttiinnggss > PPrriinntt > LLaayyoouutt > SSeeppaarraattoorr SShheeeettss > BBeettwweeeenn CCooppiieess
For non-touch-screen printer models, press
to navigate through the settings.
2. Print the document.
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Canceling a print job
FROM THE PRINTER CONTROL PANEL
1. Depending on your printer model, do either of the following:
Press
twice, and then press .
Touch CCaanncceell JJoobb.
2. Select a print job to cancel.
FROM THE COMPUTER
1. Depending on the operating system, do either of the following:
Open the printers folder, and then select your printer.
From the System Preferences in the Apple menu, navigate to your printer.
2. Select the job to cancel.
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Adjusting toner darkness
1. From the control panel, navigate to:
SSeettttiinnggss > PPrriinntt > QQuuaalliittyy > TToonneerr DDaarrkknneessss
For non-touch-screen printer models, press
to navigate through the settings.
2. Adjust the setting.
3. Apply the changes.
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6
Copy
This chapter contains:
Using the automatic document feeder and scanner glass... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ....90
Making Copies... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . 91
Copying photos .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .. 92
Copying on letterhead ... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . 93
Copying on Both Sides of the Paper . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . . 94
Reducing or enlarging copies.. . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . 95
Copying multiple pages onto a single sheet .. . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . . 96
Collating copies ... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ....97
Copying cards . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ....98
Creating a copy shortcut .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . . 99
Using the automatic document feeder and scanner glass
AAUUTTOOMMAATTIICC DDOOCCUUMMEENNTT FFEEEEDDEERR ((AADDFF))
SSCCAANNNNEERR GGLLAASSSS
Use the ADF for multiple-page or two-sided
documents.
Load an original document faceup. For multiple-
page documents, make sure to align the leading
edge before loading.
Make sure to adjust the ADF guides to match the
width of the paper that you are loading.
Use the scanner glass for single-page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Place the document facedown in the corner with
the arrow.
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Making Copies
1. Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same paper
size.
2. From the control panel, navigate to:
> CCooppyy > specify the number of copies
For non-touch-screen printer models, press
to navigate through the settings.
If necessary, adjust the settings.
3. Copy the document.
Note: To make a quick copy, from the control panel, press .
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Copying photos
1. Place a photo on the scanner glass.
2. From the control panel, navigate to:
> CCooppyy > CCoonntteenntt TTyyppee > PPhhoottoo
For non-touch-screen printer models, press
to navigate through the settings.
3. Copy the document.
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Copying on letterhead
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
> CCooppyy > CCooppyy ffrroomm > select the size of the original document
For non-touch-screen printer models, press
to navigate through the settings.
3. Select CCooppyy TToo, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the manual feeder, then navigate to:
CCooppyy TToo > MMaannuuaall FFeeeeddeerr > select a paper size > LLeetttteerrhheeaadd
4. Copy the document.
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Copying on Both Sides of the Paper
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
> CCooppyy > SSiiddeess
For non-touch-screen printer models, press
to navigate through the settings.
3. Adjust the setting.
4. Copy the document.
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Reducing or enlarging copies
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
> CCooppyy > SSccaallee > specify a scale value
For non-touch-screen printer models, press
to navigate through the settings.
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3. Copy the document.
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Copying multiple pages onto a single sheet
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
> CCooppyy > PPaaggeess ppeerr SSiiddee
For non-touch-screen printer models, press
to navigate through the settings.
3. Adjust the settings.
4. Copy the document.
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Collating copies
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
> CCooppyy > CCoollllaattee > OOnn [[11,,22,,11,,22,,11,,22]]
For non-touch-screen printer models, press
to navigate through the settings.
3. Copy the document.
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Copying cards
1. Load a card on the scanner glass.
2. Depending on your printer model, do either of the following:
From the home screen, touch CCooppyy > IIDD CCooppyy.
From the control panel, navigate to:
IIDD CCaarrdd CCooppyy >
3. If necessary, adjust the settings.
4. Copy the document.
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Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the home screen. The IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SShhoorrttccuuttss > AAdddd SShhoorrttccuutt.
3. From the Shortcut Type menu, select CCooppyy, and then configure the settings.
4. Apply the changes.
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7
Email
This chapter contains:
Using the automatic document feeder and scanner glass... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 102
Sending an Email.. . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . . ... . . 103
Using the automatic document feeder and scanner glass
AAUUTTOOMMAATTIICC DDOOCCUUMMEENNTT FFEEEEDDEERR ((AADDFF))
SSCCAANNNNEERR GGLLAASSSS
Use the ADF for multiple-page or two-sided
documents.
Load an original document faceup. For multiple-
page documents, make sure to align the leading
edge before loading.
Make sure to adjust the ADF guides to match the
width of the paper that you are loading.
Use the scanner glass for single-page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Place the document facedown in the corner with
the arrow.
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Sending an Email
Before you begin, make sure that the SMTP settings are configured. For more information, see Configuring the
Email SMTP Settings.
USING THE CONTROL PANEL
1. Load an original document into the ADF tray or on the scanner glass.
2. From the home screen, touch EEmmaaiill, and then enter the needed information.
If necessary, configure the output file type settings.
3. Send the email.
USING A SHORTCUT NUMBER
1. Create an email shortcut.
a. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
b. Click SShhoorrttccuuttss >> AAdddd SShhoorrttccuutt.
c. From the Shortcut Type menu, select EEmmaaiill, and then configure the settings.
d. Apply the changes.
2. Load an original document into the ADF tray or on the scanner glass.
3. From the control panel, navigate to:
SShhoorrttccuuttss >> EEmmaaiill
For non-touch-screen printer models, press
to navigate through the settings.
4. Select the shortcut.
5. Send the email.
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8
Fax
This chapter contains:
Using the automatic document feeder and scanner glass... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 106
Sending a Fax . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 107
Scheduling a fax ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... 108
Creating a fax destination shortcut ... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 109
Changing the fax resolution .. . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... 110
Adjusting the fax darkness . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 111
Printing a fax log.. ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .. 112
Blocking junk faxes.. . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 113
Holding a fax . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . . 114
Forwarding a fax... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . . .... . 115
Using the automatic document feeder and scanner glass
AAUUTTOOMMAATTIICC DDOOCCUUMMEENNTT FFEEEEDDEERR ((AADDFF))
SSCCAANNNNEERR GGLLAASSSS
Use the ADF for multiple-page or two-sided
documents.
Load an original document faceup. For multiple-
page documents, make sure to align the leading
edge before loading.
Make sure to adjust the ADF guides to match the
width of the paper that you are loading.
Use the scanner glass for single-page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Place the document facedown in the corner with
the arrow.
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Sending a Fax
USING THE CONTROL PANEL
1. Load an original document into the automatic document feeder input tray or on the scanner glass.
2. From the home screen, touch FFaaxx, then enter the required information.
Adjust the settings, as needed.
3. Fax the document.
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Fax
Scheduling a fax
This feature is available only in some printer models.
1. Load an original document into the ADF tray or on the scanner glass.
2. From the home screen, touch FFaaxx > TToo > enter the fax number > DDoonnee.
3. Touch SSeenndd TTiimmee, configure the date and time, and then touch OOKK.
4. Send the fax.
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Creating a fax destination shortcut
Note: You may need administrative rights to create a shortcut.
1. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the home screen. The IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SShhoorrttccuuttss > AAdddd SShhoorrttccuutt.
3. From the Shortcut Type menu, select FFaaxx, and then configure the settings.
4. Apply the changes.
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Fax
Changing the fax resolution
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, touch FFaaxx >> RReessoolluuttiioonn.
3. Select a setting.
4. Fax the document.
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Adjusting the fax darkness
1. Load an original document into the Automatic Document Feeder input tray or on the scanner glass.
2. From the control panel, touch FFaaxx >> DDaarrkknneessss.
3. Select a setting.
4. Fax the document.
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Printing a fax log
1. From the control panel, touch SSeettttiinnggss >> RReeppoorrttss >> FFaaxx.
2. Select FFaaxx JJoobb LLoogg or FFaaxx CCaallll LLoogg.
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Blocking junk faxes
1. From the home screen, navigate to SSeettttiinnggss >> FFaaxx >> FFaaxx SSeettuupp >> FFaaxx RReecceeiivvee SSeettttiinnggss >> AAddmmiinn CCoonnttrroollss.
2. Set Block No Name Fax to OOnn.
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Fax
Holding a fax
1. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx RReecceeiivvee SSeettttiinnggss > HHoollddiinngg FFaaxxeess.
3. Select a mode.
4. Apply the changes.
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Forwarding a fax
USING THE CONTROL PANEL
1. Create a fax destination shortcut.
a. From the home screen, touch FFaaxx > TToo.
b. Enter the recipient number, and then touch DDoonnee.
c. Touch
.
d. Create a shortcut.
2. From the home screen, touch SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx RReecceeiivvee SSeettttiinnggss > AAddmmiinn CCoonnttrroollss.
3. In the Fax Forwarding menu, touch FFoorrwwaarrdd.
4. In the Forward to menu, configure the destination.
USING THE EMBEDDED WEB SERVER
1. Create a fax destination shortcut.
a. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
b. Click SShhoorrttccuuttss > AAdddd SShhoorrttccuutt.
c. From the Shortcut Type menu, select FFaaxx, and then configure the settings.
d. Apply the changes.
2. Click SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx RReecceeiivvee SSeettttiinnggss > AAddmmiinn CCoonnttrroollss.
3. In the Fax Forwarding menu, select FFoorrwwaarrdd.
4. In the Forward to menu, configure the destination.
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9
Scan
This chapter contains:
Using the automatic document feeder and scanner glass... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 118
Scanning to a Computer .... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... 119
Scanning to a flash drive . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... 120
Scanning to an FTP server . . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . . 121
Scanning to a network folder. . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .. 122
Using the automatic document feeder and scanner glass
AAUUTTOOMMAATTIICC DDOOCCUUMMEENNTT FFEEEEDDEERR ((AADDFF))
SSCCAANNNNEERR GGLLAASSSS
Use the ADF for multiple-page or two-sided
documents.
Load an original document faceup. For multiple-
page documents, make sure to align the leading
edge before loading.
Make sure to adjust the ADF guides to match the
width of the paper that you are loading.
Use the scanner glass for single-page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Place the document facedown in the corner with
the arrow.
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Scanning to a Computer
Before you begin, make sure that:
The printer firmware is updated. For more information, see Updating Software.
The computer and the printer are connected to the same network.
FOR WINDOWS USERS
Note: Make sure that the printer is added to the computer. For more information, refer to Installing the
Software.
1. Load an original document into the automatic document feeder or on the scanner glass.
2. From the computer, open WWiinnddoowwss FFaaxx aanndd SSccaann.
3. From the Source menu, select a scanner source.
4. If necessary, change the scan settings.
5. Scan the document.
FOR MACINTOSH USERS
Note: Make sure that the printer is added to the computer. For more information, refer to Installing the
Software.
1. Load an original document into the automatic document feeder or on the scanner glass.
2. From the computer, do either of the following:
Open IImmaaggee CCaappttuurree.
Open PPrriinntteerrss && SSccaannnneerrss, and then select a printer. Click SSccaann >> OOppeenn SSccaannnneerr.
3. From the Scanner window, do one or more of the following:
Select where you want to save the scanned document.
Select the size of the original document.
To scan from the ADF, select DDooccuummeenntt FFeeeeddeerr from the Scan Menu or enable UUssee DDooccuummeenntt FFeeeeddeerr.
If necessary, configure the scan settings.
4. Click SSccaann.
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Scanning to a flash drive
This feature is available only in some printer models.
1. Load an original document into the ADF tray or on the scanner glass.
2. Insert the flash drive.
3. Touch SSccaann ttoo UUSSBB and adjust the settings if necessary.
To save the scanned document to a folder, touch SSccaann ttoo, select a folder, and then touch SSccaann HHeerree.
If the USB Drive screen does not appear, then touch UUSSBB DDrriivvee on the control panel.
4. Scan the document.
WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the
area shown while actively printing, reading, or writing from the memory device.
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Scanning to an FTP server
1. Create an FTP shortcut.
a. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
b. Click SShhoorrttccuuttss > AAdddd SShhoorrttccuutt.
c. From the Shortcut Type menu, select FFTTPP, and then configure the settings.
d. Apply the changes.
2. Load an original document into the ADF tray or on the scanner glass.
3. From the control panel, navigate to:
SShhoorrttccuuttss > FFTTPP
For non-touch-screen printer models, press
to navigate through the settings.
4. Select the shortcut.
5. Scan the document.
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Scanning to a network folder
1. Create a network folder shortcut.
a. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
b. Click SShhoorrttccuuttss > AAdddd SShhoorrttccuutt.
c. From the Shortcut Type menu, select NNeettwwoorrkk FFoollddeerr, and then configure the settings.
d. Apply the changes.
2. Load an original document into the ADF tray or on the scanner glass.
3. From the home screen, navigate to:
SShhoorrttccuuttss > NNeettwwoorrkk FFoollddeerr
For non-touch-screen printer models, press
to navigate through the settings.
4. Select the shortcut.
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Use printer menus
This chapter contains:
Menu Map.. . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . ..... . ... 124
Device ... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 126
Print . . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . . 137
Paper. ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .. 143
Copy.. .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . .. 146
Fax. . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 148
E-mail .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 155
FTP .. . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . . 160
USB Drive . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 164
Network/Ports . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . .. 168
Security.. .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... 187
Reports . . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .. 194
Supplies Plan. . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . . 196
Troubleshooting.. . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .. 197
Menu Map
DDeevviiccee
Preferences
Eco-Mode
Remote Operator Panel
1
Notifications
Power Management
Restore Factory Defaults
Maintenance
Visible Home Screen Icons
2
About This Printer
PPrriinntt
Layout
Setup
Quality
PDF
2
PostScript
2
PCL
Image
PPaappeerr
Tray Configuration Media Configuration
CCooppyy Copy Defaults
FFaaxx Fax Defaults
EE--mmaaiill
1
E-mail Setup E-mail Defaults
FFTTPP
1
FTP Defaults
UUSSBB DDrriivvee
2
Flash Drive Scan Flash Drive Print
NNeettwwoorrkk//PPoorrttss
Network Overview
Wireless
Wi-Fi Direct
AirPrint
Mobile Services Management
Ethernet
TCP/IP
SNMP
IPSec
802.1x
LPD Configuration
HTTP/FTP Settings
USB
Restrict external network access
Universal Print
SSeeccuurriittyy
1
Login Methods
Certificate Management
Login Restrictions
Confidential Print Setup
Erase Temporary Data Files
Solutions LDAP Settings
Miscellaneous
Schedule USB Devices
2
RReeppoorrttss
Menu Settings Page
Device
Print
Shortcuts
Fax
Network
SSuupppplliieess PPllaann
Plan Activation
Plan Conversion
Subscription Service
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Troubleshooting
Print Quality Test Pages Cleaning the Scanner
1
In some printer models, this menu can be configured from the Embedded Web Server only.
2
Available only in some printer models.
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Device
PREFERENCES
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDiissppllaayy LLaanngguuaaggee
[List of languages]
Set the language of the text that appears on the
display.
CCoouunnttrryy//RReeggiioonn
[List of countries or regions]
Identify the country or region where the printer is
configured to operate.
RRuunn iinniittiiaall sseettuupp
No*
Yes
Run the setup wizard.
KKeeyybbooaarrdd
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Note: All the Keyboard Type values may not
appear or may require special hardware to
appear.
DDiissppllaayyeedd iinnffoorrmmaattiioonn
Display Text 1 (IP Address*)
Display Text 2
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
DDaattee aanndd TTiimmee
Configure
Current Date and Time
Manually Set Date and Time
Date Format [MM-DD-YYYY*]
Time Format [12 hour A.M./P.M.*]
Time Zone
Configure the printer date and time.
DDaattee aanndd TTiimmee
Network Time Protocol
Enable NTP (On*)
NTP Server
Enable Authentication (None*)
Configure the settings for Network Time Protocol
(NTP).
Note: When Enable Authentication is set to
MD5 key, Key ID and Password appear.
PPaappeerr SSiizzeess
U.S.*
Metric
Specify the unit of measurement for paper sizes.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Note: The country or region selected in the
initial setup wizard determines the initial paper
size setting.
SSccrreeeenn BBrriigghhttnneessss
20–100% (100*)
Adjust the brightness of the display.
Note: This feature is available only in some
printer models.
FFllaasshh DDrriivvee AAcccceessss
Disabled
Enabled*
Enable access to the flash drive.
OOnnee PPaaggee FFllaattbbeedd SSccaannnniinngg
On
Off*
Set copies from the scanner glass to only one page at
a time.
DDeevviiccee SSoouunnddss
Note: The Device Sounds icon is available only in some printer models.
MMuuttee AAllll SSoouunnddss
On
Off*
Disable and ignore all sound settings.
AADDFF LLooaaddeedd BBeeeepp
On*
Off
Enable a sound when loading paper into the ADF.
AAllaarrmm CCoonnttrrooll
Off
Single*
Continuous
Set the number of times that the alarm sounds when
the printer requires user intervention.
CCaarrttrriiddggee AAllaarrmm
Off*
Single
Continuous
Disable the cartridge alarm.
SSppeeaakkeerr MMooddee
Always Off*
Always On
On until Connected
Disable the speaker mode.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RRiinnggeerr VVoolluummee
Off*
On
Disable the ringer volume.
SSccrreeeenn TTiimmeeoouutt
5–300 (60*)
Set the idle time in seconds before the display shows
the home screen, or before the printer logs out a user
account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
ECO-MODE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt: Sides
1-Sided*
2-Sided
Specify whether to print on one side or two sides of the
paper.
PPrriinntt : Pages per Side
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of
paper.
PPrriinntt : Toner Darkness
Light
Normal*
Dark
Determine the lightness or darkness of text or images.
CCooppyy :Sides
1 sided to 1 sided*
1 sided to 2 sided
Specify whether to print on one side or both sides of
the paper.
CCooppyy :Pages per Side
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one
side of a sheet of paper.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
CCooppyy
Darkness
1-9 (5*)
Adjust the darkness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
REMOTE OPERATOR PANEL
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EExxtteerrnnaall VVNNCC CCoonnnneeccttiioonn
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC)
client to the remote control panel.
AAuutthheennttiiccaattiioonn TTyyppee
None*
Standard Authentication
Set the authentication type when accessing the VNC
client server.
VVNNCC PPaasssswwoorrdd Specify the password to connect to the VNC client
server.
Note: This menu item appears only if
Authentication Type is set to Standard
Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
NOTIFICATIONS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AADDFF LLooaaddeedd BBeeeepp
Off
On*
Enable a sound when loading paper into the ADF.
AAllaarrmm CCoonnttrrooll
Off
Single*
Continuous
Set the number of times that the alarm sounds when
the printer requires user intervention.
SSuupppplliieess : Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
SSuupppplliieess : Cartridge Alarm
Off*
Set the number of times that the alarm sounds when
the cartridge is low.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Single
Continuous
SSuupppplliieess
Custom Supply Notifications
Configure notification settings when the printer
requires user intervention.
Note: This menu item appears only in the
Embedded Web Server.
EE--mmaaiill AAlleerrttss SSeettuupp : E-mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply Address (Off*)
Use SSL/TLS (Disabled*)
Require Trusted Certificate (On*)
SMTP Server Authentication
(No authentication required*)
Device-Initiated E-mail (None*)
Device Userid
Device Password
NTLM Domain
Configure the e-mail settings of the printer.
EErrrroorr PPrreevveennttiioonn : Jam Assist
Off
On*
Set the printer to check for jammed paper
automatically.
EErrrroorr PPrreevveennttiioonn : Auto Continue
Disabled
Enabled* (5 seconds)
Auto Continue Time
Let the printer continue processing or printing a job
automatically after clearing certain attendance
conditions.
EErrrroorr PPrreevveennttiioonn : Auto Reboot
Auto Reboot (Reboot always*)
Set the printer to restart when an error occurs.
EErrrroorr PPrreevveennttiioonn :Auto Reboot
Max Auto Reboots (2*)
Set the number of automatic reboots that the printer
can perform.
EErrrroorr PPrreevveennttiioonn : Auto Reboot
Auto Reboot Window (720*)
Set the number of seconds before the printer performs
an automatic reboot.
EErrrroorr PPrreevveennttiioonn: Auto Reboot
Auto Reboot Counter
Show a read-only information of the reboot counter.
EErrrroorr PPrreevveennttiioonn: Display Short Paper Error Set the printer to show a message when a short paper
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Auto-clear*
On
error occurs.
Note: Short paper refers to the size of the paper
loaded.
EErrrroorr PPrreevveennttiioonn : Page Protect
Off*
On
Set the printer to process the entire page into the
memory before printing it.
JJaamm CCoonntteenntt RReeccoovveerryy : Jam Recovery
Auto*
Off
On
Set the printer to reprint jammed pages.
JJaamm CCoonntteenntt RReeccoovveerryy : Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a
paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
POWER MANAGEMENT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSlleeeepp MMooddee PPrrooffiillee : Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep
mode after printing.
TTiimmeeoouuttss : Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in
Sleep mode.
TTiimmeeoouuttss : Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns off.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
TTiimmeeoouuttss : Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn off the printer while an
active Ethernet connection exists.
Note: An asterisk (*) next to a value indicates the factory default setting.
RESTORE FACTORY DEFAULTS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReessttoorree SSeettttiinnggss
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore the printer factory default settings.
MAINTENANCE
Config Menu
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
UUSSBB CCoonnffiigguurraattiioonn : USB PnP
1*
2
Change the USB driver mode of the printer to improve
its compatibility with a personal computer.
UUSSBB CCoonnffiigguurraattiioonn : USB Scan to Local
On*
Off
Set whether the USB device driver enumerates as a
USB Simple device (single interface) or as a USB
Composite device (multiple interfaces).
UUSSBB CCoonnffiigguurraattiioonn : USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its
high-speed capabilities.
TTrraayy CCoonnffiigguurraattiioonn : Show Tray Insert Message
Off
Only for unknown sizes*
Always
Show message about the tray status.
TTrraayy CCoonnffiigguurraattiioonn : A5 Loading
Short Edge
Long Edge*
Specify the page orientation when loading A5 paper
size.
TTrraayy CCoonnffiigguurraattiioonn : Paper Prompts
Auto*
Set the paper source that the user fills when a prompt
to load paper appears.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Manual Paper
TTrraayy CCoonnffiigguurraattiioonn : Envelope Prompts
Auto*
Manual Envelope
Set the paper source that the user fills when a prompt
to load envelope appears.
TTrraayy CCoonnffiigguurraattiioonn : Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related
change prompts.
RReeppoorrttss : Menu Settings Page
Event Log
Event Log Summary
Print reports about printer menu settings, status, and
event logs.
SSuuppppllyy UUssaaggee AAnndd CCoouunntteerrss
Clear Supply Usage History
Reset the supply page counter or view the total printed
pages.
PPrriinntteerr EEmmuullaattiioonnss : PS Emulation
Off*
On
Set the printer to recognize and use the PS data
stream.
Note: This menu item appears only in some
printer models.
PPrriinntteerr EEmmuullaattiioonnss : Emulator Security
Page Timeout (60*)
Set the page timeout during emulation.
PPrriinntteerr EEmmuullaattiioonnss : Emulator Security
Reset Emulator After Job (Off*)
Reset the emulator after a print job.
PPrriinntteerr EEmmuullaattiioonnss : Emulator Security
Disable Printer Message Access (On*)
Disable access to the printer message during
emulation.
FFaaxx CCoonnffiigguurraattiioonn : Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Specify the printer power setting when it is in fax
mode.
PPrriinntt CCoonnffiigguurraattiioonn : Font Sharpening
0–150 (24*)
Set a text point-size value below which the high-
frequency screens are used when printing font data.
PPrriinntt CCoonnffiigguurraattiioonn
Print Density
Disabled
1–5 (3*)
Copy Density
Adjust the toner density when printing or copying
documents.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Copy Density
1–5 (3*)
DDeevviiccee OOppeerraattiioonnss : Quiet Mode
On
Off*
Set the printer to reduce the amount of noise that it
makes when printing.
Note: Enabling this setting slows down the
printer performance.
DDeevviiccee OOppeerraattiioonnss : Panel Menus
Enable*
Disable
Set the printer to enable access to the control panel
menus.
Note: This menu item appears only in the
Embedded Web Server.
DDeevviiccee OOppeerraattiioonnss
Clear Custom Status
Erase all custom messages.
DDeevviiccee OOppeerraattiioonnss
Clear all remotely-installed messages
Erase messages that were remotely installed.
DDeevviiccee OOppeerraattiioonnss : Automatically Display Error
Screens
On*
Off
Show existing error messages on the display after the
printer remains inactive on the home screen for a
length of time equal to the Screen Timeout setting.
Note: This menu item appears only in some
printer models.
SSccaannnneerr CCoonnffiigguurraattiioonn : Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the
target page is uniform all the way around the
target. If it is not, then the printer margins may
need to be reset.
SSccaannnneerr CCoonnffiigguurraattiioonn : Scanner Manual Registration
Front ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing
the ADF, scanner glass, or controller board.
SSccaannnneerr CCoonnffiigguurraattiioonn : Edge Erase
ADF Edge Erase
0–6 (3*)
Flatbed Edge Erase
0–6 (3*)
Set the size, in millimeters, of the no-print area around
an ADF or flatbed scan job.
SSccaannnneerr CCoonnffiigguurraattiioonn : Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner if it is not working properly.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSccaannnneerr CCoonnffiigguurraattiioonn : Tiff Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF-formatted scan output.
SSccaannnneerr CCoonnffiigguurraattiioonn : Exact Tiff Rows Per Strip
On*
Off
Set the RowsPerStrip tag value of a TIFF-formatted
scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Printer Memory Last Sanitized
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all shortcuts and shortcut settings
Clear all settings and shortcuts that are stored in the
printer.
Note: Erase all shortcuts and shortcut settings is
available only in some printer models.
VISIBLE HOME SCREEN ICONS
MMEENNUU DDEESSCCRRIIPPTTIIOONN
CCooppyy
EE--mmaaiill
FFaaxx
SSttaattuuss//SSuupppplliieess
JJoobb QQuueeuuee
CChhaannggee LLaanngguuaaggee
HHeelldd JJoobbss
UUSSBB
SSccaann ttoo CCoommppuutteerr
Specify which icons to show on the home screen.
ABOUT THIS PRINTER
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
XXeerrooxx AAsssseett TTaagg The maximum length is 32 characters.
CCuussttoommeerr AAsssseett TTaagg Describe the printer. The maximum length is 32
characters.
PPrriinntteerr LLooccaattiioonn Identify the printer location. The maximum length is
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
63 characters.
CCoonnttaacctt Personalize the printer name. The maximum length is
63 characters.
EExxppoorrtt CCoonnffiigguurraattiioonn FFiillee ttoo UUSSBB** Export configuration files to a flash drive.
EExxppoorrtt CCoommpprreesssseedd LLooggss ttoo UUSSBB** Export compressed log files to a flash drive.
* This menu item appears only in some printer models.
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Print
LAYOUT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSiiddeess
1-sided*
2-sided
Specify whether to print on one side or two sides of the
paper.
FFlliipp SSttyyllee
Long Edge*
Short Edge
Determine which side of the paper (long edge or short
edge) is bound when performing two-sided printing.
Note: Depending on the option selected, the
printer automatically offsets each printed
information of the page to bind the job
correctly.
BBllaannkk PPaaggeess
Print
Do Not Print*
Print blank pages that are included in a print job.
CCoollllaattee
Off [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Keep the pages of a print job stacked in sequence,
particularly when printing multiple copies of the job.
SSeeppaarraattoorr SShheeeettss
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
SSeeppaarraattoorr SShheeeett SSoouurrccee
Tray [x] (1*)
Specify the paper source for the separator sheet.
PPaaggeess ppeerr SSiiddee
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of
paper.
PPaaggeess ppeerr SSiiddee OOrrddeerriinngg
Horizontal*
Reverse Horizontal
Specify the positioning of multiple page images when
using Pages per Side.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Vertical
Reverse Vertical
Note: The positioning depends on the number
of page images and their page orientation.
PPaaggeess ppeerr SSiiddee OOrriieennttaattiioonn
Auto*
Landscape
Portrait
Specify the orientation of a multiple-page document
when using Pages per Side.
PPaaggeess ppeerr SSiiddee BBoorrddeerr
None*
Solid
Print a border around each page image when using
Pages per Side.
CCooppiieess
1–9999 (1*)
Specify the number of copies for each print job.
PPrriinntt AArreeaa
Normal*
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
SETUP
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntteerr LLaanngguuaaggee
PCL Emulation
PS Emulation
Set the printer language.
Note: Setting a printer language default does
not prevent a software program from sending
print jobs that use another printer language.
RReessoouurrccee SSaavvee
On
Off*
Determine what the printer does with downloaded
resources, such as fonts and macros, when it receives a
job that requires more than the available memory.
When set to Off, the printer retains downloaded
resources only until memory is needed. Resources
associated with the inactive printer language are
deleted.
When set to On, the printer preserves all the
permanent downloaded resources across all
language switches. When necessary, the printer
shows memory full messages instead of deleting
permanent resources.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt AAllll OOrrddeerr
Alphabetical*
Newest First
Oldest First
Specify the order you choose to print all held and
confidential jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
QUALITY
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt RReessoolluuttiioonn
300 dpi
600 dpi*
1200 Image Q
2400 Image Q
Set the resolution for the text and images on the
printed output.
Note: Resolution is determined in dots per inch
or image quality.
TToonneerr DDaarrkknneessss
Light
Normal*
Dark
Determine the lightness or darkness of text images.
HHaallffttoonnee
Normal*
Detail
Enhance the printed output to have smoother lines
with sharper edges.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSccaallee TToo FFiitt
Yes
No*
Scale the page content to fit the selected paper size.
AAnnnnoottaattiioonnss
Print
Do Not Print*
Specify whether to print annotations in the PDF.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt PPDDFF EErrrroorr
Off
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
POSTSCRIPT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt PPSS EErrrroorr
Off*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the
job stops, the printer prints an error message,
and the rest of the print job is flushed.
MMiinniimmuumm LLiinnee WWiiddtthh
1–30 (2*)
Set the minimum stroke width of any job printed in
1200 dpi.
LLoocckk PPSS SSttaarrttuupp MMooddee
Off
On*
Disable the SysStart file.
WWaaiitt TTiimmeeoouutt
Disabled
Enabled*
Enable the printer to wait for more data before
canceling a print job.
WWaaiitt TTiimmeeoouutt TTiimmee
15–65535 (40*)
Set the time in seconds for the printer to wait for more
data before canceling a print job.
Note: This menu item appears only when Wait
Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFoonntt NNaammee
[List of available fonts] (Courier*)
Select a font from the specified font source.
SSyymmbbooll SSeett
[List of available symbol set] (10U PC-8*)
Specify the symbol set for each font name.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Note: A symbol set is a set of alphabetic and
numeric characters, punctuation, and special
symbols. Symbol sets support the different
languages or specific programs such as math
symbols for scientific text.
PPiittcchh
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed-space
characters in a horizontal inch of type.
OOrriieennttaattiioonn
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the
page.
LLiinneess ppeerr PPaaggee
1–255
Specify the number of lines of text for each page
printed through the PCL data stream.
This menu item activates vertical escapement that
causesthe selected number of requested lines to
print between the default margins of the page.
60 is the U.S. factory default setting. 64 is the
international factory default setting.
PPCCLL55 MMiinniimmuumm LLiinnee WWiiddtthh
1–30 (2*)
Set the initial minimum stroke width of any job printed
in 1200 dpi.
PPCCLLXXLL MMiinniimmuumm LLiinnee WWiiddtthh
1–30 (2*)
AA44 WWiiddtthh
198mm*
203mm
Set the width of the logical page on A4-size paper.
Note: Logical page is the space on the physical
page where data is printed.
AAuuttoo CCRR aafftteerr LLFF
Off*
On
Set the printer to perform a carriage return after a line
feed control command.
Note: Carriage return is a mechanism that
commands the printer to move the position of
the cursor to the first position on the same line.
AAuuttoo LLFF aafftteerr CCRR
Off*
On
Set the printer to perform a line feed after a carriage
return control command.
PPrriinntt TTiimmeeoouutt
Disabled
Enable the printer to end a print job after it has been
idle for the specified amount of time in seconds.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Enabled*
PPrriinntt TTiimmeeoouutt TTiimmee
1–255 (90*)
Set the time in seconds for the printer to end a print
job after it has been idle.
Note: This menu item appears only when Print
Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
IMAGE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAuuttoo FFiitt
On
Off*
Select the best available paper size and orientation
setting for an image.
Note: When set to On, this menu item overrides
the scaling and orientation settings for the
image.
IInnvveerrtt
Off*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or
JPEG image formats.
SSccaalliinngg
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is
automatically set to Best Fit.
OOrriieennttaattiioonn
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the
page.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Paper
TRAY CONFIGURATION
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDeeffaauulltt SSoouurrccee
Tray [x] (1*)
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
PPaappeerr SSiizzee//TTyyppee
Tray [x] (1*)
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each
paper source.
SSuubbssttiittuuttee SSiizzee
Off
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the
requested size is not loaded in any paper source.
Off prompts the user to load the required paper
size.
Letter/A4 prints an A4-size document on letter
when loading letter, and letter-size jobs on A4
paper size when loading A4.
All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
MEDIA CONFIGURATION
Universal Setup
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
UUnniittss ooff MMeeaassuurree
Inches
Millimeters
Specify the unit of measurement for the universal
paper.
Note: Inches is the U.S. factory default setting.
Millimeters is the international factory default
setting.
PPoorrttrraaiitt WWiiddtthh
3.00–14.17inches (8.50*)
76–360mm (216*)
Set the portrait width of the universal paper.
PPoorrttrraaiitt HHeeiigghhtt
3.00–14.17inches (14*)
76–360mm (356*)
Set the portrait height of the universal paper.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFeeeedd DDiirreeccttiioonn
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or
long edge direction.
Note: Long Edge appears only when the longest
edge is shorter than the maximum width
supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
CCuussttoomm SSccaann SSiizzee [[xx]]
Scan Size Name
Width
1–8.50inches (8.50*)
25–216mm (216*)
Height
1–14inches (11*)
25–356mm (279*)
Orientation
Portrait*
Landscape
2 scans per side
Off*
On
Assign a scan size name and configure the scan
settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Media Types
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Plain Paper
Card Stock
Recycled
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Specify the texture, weight, and orientation of the
paper loaded.
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Copy
COPY DEFAULTS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
CCoonntteenntt TTyyppee
Text
Text/Photo*
Photo
Graphics
Improve the output result based on the content of the original
document.
SSiiddeess
1 sided to 1 sided*
1 sided to 2 sided
Specify the scanning behavior based on the original document.
PPaaggeess ppeerr SSiiddee
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of
paper.
PPrriinntt PPaaggee BBoorrddeerrss
Off*
On
Place a border around each image when printing multiple pages on a
single page.
CCoollllaattee
Off [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“CCooppyy ffrroomm” SSiizzee
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the
international factory default setting.
“CCooppyy ttoo” SSoouurrccee
Tray [x] (1*)
Manual Feeder
Auto Size Match
Specify the paper source for the copy job.
DDaarrkknneessss
1 to 9 (5*)
Adjust the darkness of the scanned image.
NNuummbbeerr ooff CCooppiieess
1–9999 (1*)
Specify the number of copies.
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AAddvvaanncceedd IImmaaggiinngg
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
CCoonnttrraasstt
Best for Content*
-0
-1
-2
-3
-4
-5
Specify the contrast of the output.
BBaacckkggrroouunndd RReemmoovvaall
Level
-4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
SSccaann EEddggee ttoo EEddggee
Off*
On
Allow edge-to-edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Fax
FAX DEFAULTS
Fax Mode
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFaaxx MMooddee
Fax*
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Setup
General Fax settings
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFaaxx NNaammee Identify your fax machine.
FFaaxx NNuummbbeerr Identify your fax number.
FFaaxx IIDD
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
MMeemmoorryy UUssee
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated
for faxing.
Note: This menu item prevents memory buffer
conditions and failed faxes.
CCaanncceell FFaaxxeess
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or
cancel incoming faxes before they finish printing.
FFaaxx NNuummbbeerr MMaasskkiinngg
Off*
From Left
From Right
Specify the format for masking an outgoing fax
number.
DDiiggiittss ttoo MMaasskk
0–58 (0*)
Specify the number of digits to mask in an outgoing
fax number.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee LLiinnee CCoonnnneecctteedd DDeetteeccttiioonn
On*
Off
Determine whether a telephone line is connected to
the printer.
Note: Detection takes place when turning on
the printer and before each call.
OOppttiimmiizzee FFaaxx CCoommppaattiibbiilliittyy Configure the printer fax functionality for optimal
compatibility with other fax machines.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReessoolluuttiioonn
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and
requires higher memory.
OOrriiggiinnaall SSiizzee
[List of paper sizes] (Mixed Sizes*)
Specify the size of the original document.
OOrriieennttaattiioonn
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
CCoonntteenntt TTyyppee
Text*
Text/Photo
Photo
Graphics
Improve the output result based on the content of the original
document.
DDaarrkknneessss
1–9 (5*)
Adjust the darkness of the scanned image.
BBeehhiinndd aa PPAABBXX
On
Off*
Set the printer to dial a fax number without waiting to recognize the
dial tone.
Note: Private Automated Branch Exchange (PABX) is a
telephone network that allows a single access number to offer
multiple lines to outside callers.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDiiaall MMooddee
Tone*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
AAddvvaanncceedd IImmaaggiinngg
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
CCoonnttrraasstt
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
BBaacckkggrroouunndd RReemmoovvaall
Level
-4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
SSccaann EEddggee ttoo EEddggee
On
Off*
Allow edge-to-edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
AAddmmiinn CCoonnttrroollss
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAuuttoommaattiicc RReeddiiaall
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of
recipient fax machines.
RReeddiiaall FFrreeqquueennccyy
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of
sending fax successfully.
EEnnaabbllee EECCMM
On*
Off
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission
process caused by telephone line noise and poor signal strength.
EEnnaabbllee FFaaxx SSccaannss
On*
Fax documents that are scanned at the printer.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Off
DDrriivveerr ttoo FFaaxx
On*
Off
Allow the print driver to send fax.
AAllllooww SSaavvee aass SShhoorrttccuutt
On*
Off
Save fax numbers as shortcuts on the printer.
MMaaxx SSppeeeedd
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
EEnnaabbllee CCoolloorr FFaaxx SSccaannss
Off by Default*
On by Default
Never Use
Always Use
Enable color scans for fax.
AAuuttoo CCoonnvveerrtt CCoolloorr FFaaxxeess ttoo MMoonnoo
FFaaxxeess
On*
Off
Convert all outgoing color faxes to black and white.
CCoonnffiirrmm FFaaxx NNuummbbeerr
On*
Off
Ask the user to confirm the fax number.
DDiiaall PPrreeffiixx Set a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RRiinnggss ttoo AAnnsswweerr
1–25 (3*)
Set the number of rings for incoming fax.
AAuuttoo RReedduuccttiioonn
On*
Off
Scale incoming fax to fit on the page.
PPaappeerr SSoouurrccee Set the paper source for printing incoming fax.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Tray [X]
Auto*
SSeeppaarraattoorr SShheeeettss
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
SSeeppaarraattoorr SShheeeett SSoouurrccee
Tray [X] (1*)
Specify the paper source for the separator sheet.
FFaaxx FFooootteerr
On
Off*
Print the transmission information at the bottom of each page from a
received fax.
FFaaxx FFooootteerr TTiimmee SSttaammpp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
AAddmmiinn CCoonnttrroollss
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee FFaaxx RReecceeiivvee
On*
Off
Set the printer to receive fax.
EEnnaabbllee CCoolloorr FFaaxx RReecceeiivvee
On*
Off
Set the printer to receive fax in color.
EEnnaabbllee CCaalllleerr IIDD
On*
Off
Show the number that is sending the incoming fax.
BBlloocckk NNoo NNaammee FFaaxx
On*
Off
Block incoming faxes sent from devices with no station ID or fax ID
specified.
AAnnsswweerr OOnn
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Set a distinctive ring pattern for incoming fax.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Single or Triple Rings Only
Double or Triple Rings Only
AAuuttoo AAnnsswweerr
On*
Off
Set the printer to receive fax automatically.
FFaaxx FFoorrwwaarrddiinngg
Print*
Print and Forward
Forward
Specify whether to forward received fax.
FFoorrwwaarrdd TToo
Destination 1
Destination 2
Specify where to forward received fax.
Note: This menu item appears only when Fax Forwarding is
set to Print and Forward or Forward.
MMaaxx SSppeeeedd
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log settings
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
TTrraannssmmiissssiioonn LLoogg FFrreeqquueennccyy
Always*
Never
Only for Error
Specify how often the printer creates a transmission
log.
TTrraannssmmiissssiioonn LLoogg AAccttiioonn
Print
Off
On*
E-mail
Off*
On
Print or e-mail a log for successful fax transmission or
transmission error.
RReecceeiivvee EErrrroorr LLoogg
Print Never*
Print on Error
Print a log for fax-receive failures.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAuuttoo PPrriinntt LLooggss
On*
Off
Print all fax activity.
LLoogg PPaappeerr SSoouurrccee
Tray [x] (1*)
Specify the paper source for printing logs.
LLooggss DDiissppllaayy
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
EEnnaabbllee JJoobb LLoogg
On*
Off
View a summary of all fax jobs.
EEnnaabbllee CCaallll LLoogg
On*
Off
View a summary of fax dialing history.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker settings
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSppeeaakkeerr MMooddee
Always Off*
Always On
On until Connected
Set the fax speaker mode.
SSppeeaakkeerr VVoolluummee
Low*
High
Adjust the fax speaker volume.
RRiinnggeerr VVoolluummee
Off*
On
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
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E-mail
E-MAIL SETUP
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriimmaarryy SSMMTTPP GGaatteewwaayy Type the IP address or host name of the primary SMTP
server for sending e-mail.
PPrriimmaarryy SSMMTTPP GGaatteewwaayy PPoorrtt
1–65535 (25*)
Enter the port number of the primary SMTP server.
SSeeccoonnddaarryy SSMMTTPP GGaatteewwaayy Type the server IP address or host name of your
secondary or backup SMTP server.
SSeeccoonnddaarryy SSMMTTPP GGaatteewwaayy PPoorrtt
1–65535 (25*)
Enter the server port number of your secondary or
backup SMTP server.
SSMMTTPP TTiimmeeoouutt
5–30 seconds (30*)
Set the time before the printer times out if the SMTP
server does not respond.
RReeppllyy AAddddrreessss Specify a reply address in the e-mail.
AAllwwaayyss uussee SSMMTTPP ddeeffaauulltt RReeppllyy AAddddrreessss
Off*
On
Always use the default reply address in the SMTP
server.
UUssee SSSSLL//TTLLSS
Disabled*
Negotiate
Required
Specify whether to send e-mail using an encrypted link.
RReeqquuiirree TTrruusstteedd CCeerrttiiffiiccaattee
Off
On*
Require a trusted certificate when accessing the SMTP
server.
SSMMTTPP SSeerrvveerr AAuutthheennttiiccaattiioonn
No authentication required*
Login / Plain
NTLM
CRAM-MD5
Digest-MD5
Set the authentication type for the SMTP server.
DDeevviiccee--IInniittiiaatteedd EE--mmaaiill
None*
Use Device SMTP Credentials
Specify whether credentials are required for device-
initiated e-mail.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDeevviiccee UUsseerriidd Specify the user ID and password to connect to the
SMTP server.
DDeevviiccee PPaasssswwoorrdd
NNTTLLMM DDoommaaiinn Specify the domain name for the NTLM security
protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
E-MAIL DEFAULTS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSuubbjjeecctt Specify the e-mail subject and message.
MMeessssaaggee
FFiillee NNaammee Specify the filename for the scanned image.
FFoorrmmaatt
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PPDDFF SSeettttiinnggss
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A-1a*
A-1b
Secure
Off*
On
Archival (PDF/A)
Off*
On
Set the PDF format of the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF
Version is set to 1.4.
CCoonntteenntt TTyyppee Improve the output result based on the content of the original
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Text
Text/Photo*
Photo
Graphics
document.
CCoolloorr
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
RReessoolluuttiioonn
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
DDaarrkknneessss
1–9 (5*)
Adjust the darkness of the scanned image.
OOrriieennttaattiioonn
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
OOrriiggiinnaall SSiizzee
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
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AAddvvaanncceedd IImmaaggiinngg
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
CCoonnttrraasstt
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
BBaacckkggrroouunndd RReemmoovvaall
Level
-4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
SSccaann EEddggee ttoo EEddggee
On
Off*
Allow edge-to-edge scanning of the original document.
AAddmmiinn CCoonnttrroollss
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
MMaaxx EE--mmaaiill SSiizzee
0–65535 (0*)
Set the allowable file size for each e-mail.
SSiizzee EErrrroorr MMeessssaaggee Specify an error message that the printer sends when an e-mail
exceeds its allowable file size.
You can type up to 1024 characters.
SSeenndd MMee aa CCooppyy
Never appears*
On by Default
Off by Default
Always On
Send a copy of the e-mail to yourself.
TTeexxtt DDeeffaauulltt
5–95 (75*)
Set the quality of text on a scanned image.
TTeexxtt//PPhhoottoo DDeeffaauulltt
5–95 (75*)
Set the quality of text or photo on a scanned image.
PPhhoottoo DDeeffaauulltt
5–95 (50*)
Set the quality of a photo on a scanned image.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
TTrraannssmmiissssiioonn LLoogg
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful e-mail transmission.
LLoogg PPaappeerr SSoouurrccee
Tray [x] (1*)
Specify the paper source for printing logs.
AAllllooww SSaavvee aass SShhoorrttccuutt
On*
Off
Save e-mail addresses as shortcuts.
Note: When set to Off, the Save As Shortcut button does not
appear on the e-mail Destination screen.
RReesseett EE--mmaaiill IInnffoorrmmaattiioonn AAfftteerr
SSeennddiinngg
On*
Off
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
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FTP
FTP DEFAULTS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFoorrmmaatt
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PPDDFF SSeettttiinnggss
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A-1a*
A-1b
Secure
Off*
On
Archival (PDF/A)
Off*
On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF
Version is set to 1.4.
CCoonntteenntt TTyyppee
Text
Text/Photo*
Photo
Graphics
Improve the output result based on the content of the original
document.
CCoolloorr
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
RReessoolluuttiioonn
75 dpi
Set the resolution of the scanned image.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
DDaarrkknneessss
1–9 (5*)
Adjust the darkness of the scanned image.
OOrriieennttaattiioonn
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
OOrriiggiinnaall SSiizzee
[List of paper sizes] (Mixed Sizes*)
Set the paper size of the original document.
FFiillee NNaammee Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
AAddvvaanncceedd IImmaaggiinngg
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
CCoolloorr BBaallaannccee
Cyan - Red
-4 to 4 (0*)
Magenta - Green
-4 to 4 (0*)
Yellow - Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
AAuuttoo CCoolloorr DDeetteecctt
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
FTP Bit Depth
1 bit*
8 bit
Minimum Scan Resolution
Set the amount of color that the printer detects from the original
document.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
75 dpi
150 dpi
200 dpi
300 dpi*
CCoonnttrraasstt
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
BBaacckkggrroouunndd RReemmoovvaall
Level
-4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
SSccaann EEddggee ttoo EEddggee
On
Off*
Allow edge-to-edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
AAddmmiinn CCoonnttrroollss
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
TTeexxtt DDeeffaauulltt
5–95 (75*)
Set the quality of text on a scanned image.
TTeexxtt//PPhhoottoo DDeeffaauulltt
5–95 (75*)
Set the quality of text or photo image on a scanned image.
PPhhoottoo DDeeffaauulltt
5–95(50*)
Set the quality of a photo image on a scanned image.
TTrraannssmmiissssiioonn LLoogg
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
LLoogg PPaappeerr SSoouurrccee
Tray [x] (1*)
Specify the paper source for printing FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
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USB Drive
FLASH DRIVE SCAN
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFoorrmmaatt
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PPDDFF SSeettttiinnggss
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A-1a*
A-1b
Secure
Off*
On
Archival (PDF/A)
Off*
On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF
Version is set to 1.4.
CCoonntteenntt TTyyppee
Text
Text/Photo*
Photo
Graphics
Improve the output result based on the content of the original
document.
CCoolloorr
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
RReessoolluuttiioonn
75 dpi
Set the resolution of the scanned image.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
DDaarrkknneessss
1–9 (5*)
Adjust the darkness of the scanned image.
OOrriieennttaattiioonn
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item is available only in some printer models.
OOrriiggiinnaall SSiizzee
[List of paper sizes] (Mixed Sizes*)
Set the paper size of the original document.
FFiillee NNaammee Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
AAddvvaanncceedd IImmaaggiinngg
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
CCoonnttrraasstt
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
BBaacckkggrroouunndd RReemmoovvaall
Level
-4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
SSccaann EEddggee ttoo EEddggee
On
Off*
Allow edge-to-edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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AAddmmiinn CCoonnttrroollss
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
TTeexxtt DDeeffaauulltt
5–95 (75*)
Set the quality of text on a scanned image.
TTeexxtt//PPhhoottoo DDeeffaauulltt
5–95 (75*)
Set the quality of text or photo on a scanned image.
PPhhoottoo DDeeffaauulltt
5–95 (50*)
Set the quality of a photo on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
FLASH DRIVE PRINT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
NNuummbbeerr ooff CCooppiieess
1–9999 (1*)
Set the number of copies.
PPaappeerr SSoouurrccee
Tray [x] (1*)
Manual Paper
Manual Envelope
Set the paper source for the print job.
CCoollllaattee
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Print multiple copies in sequence.
SSiiddeess
1-Sided*
2-Sided
Specify whether to print on one side or two sides of the
paper.
FFlliipp SSttyyllee
Long Edge*
Short Edge
Determine which side of the paper (long edge or short
edge) is bound when performing two-sided printing.
Note: Depending on the option selected, the
printer automatically offsets each printed
information of the page to bind the job
correctly.
PPaaggeess ppeerr SSiiddee
Off*
2 pages per side
3 pages per side
4 pages per side
Print multiple page images on one side of a sheet of
paper.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
6 pages per side
9 pages per side
12 pages per side
16 pages per side
PPaaggeess ppeerr SSiiddee OOrrddeerriinngg
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when
using Pages per Side.
Note: The positioning depends on the number
of page images and their page orientation.
PPaaggeess ppeerr SSiiddee OOrriieennttaattiioonn
Auto*
Landscape
Portrait
Specify the orientation of a multiple-page document
when using Pages per Side.
PPaaggeess ppeerr SSiiddee BBoorrddeerr
None*
Solid
Print a border around each page image when using
Pages per Side.
SSeeppaarraattoorr SShheeeettss
Off*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when
printing.
SSeeppaarraattoorr SShheeeett SSoouurrccee
Tray 1
Specify the paper source for the separator sheet.
BBllaannkk PPaaggeess
Do Not Print*
Print
Specify whether to print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Network/Ports
NETWORK OVERVIEW
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAccttiivvee AAddaapptteerr
Auto*
Standard Network
Wireless
Specify the type of the network connection.
NNeettwwoorrkk SSttaattuuss Show the connectivity status of the printer network.
DDiissppllaayy NNeettwwoorrkk SSttaattuuss oonn PPrriinntteerr
On*
Off
Show the network status on the display.
SSppeeeedd,, DDuupplleexx Show the speed of the currently active network card.
IIPPvv44 Show the IPv4 address.
AAllll IIPPvv66 AAddddrreesssseess Show all IPv6 addresses.
RReesseett PPrriinntt SSeerrvveerr
Start
Reset all active network connections to the printer.
Note: This setting removes all network
configuration settings.
NNeettwwoorrkk JJoobb TTiimmeeoouutt
Disabled
Enabled*
Set the time before the printer cancels a network print
job.
NNeettwwoorrkk JJoobb TTiimmeeoouutt TTiimmee Specify the timeout value (in seconds) when the
Network Job Timeout setting is enabled.
Note: This feature is available only in some
printer models.
BBaannnneerr PPaaggee
Off*
On
Print a banner page.
SSccaann ttoo PPCC PPoorrtt RRaannggee Specify a valid port range for printers that are behind a
port blocking firewall.
EEnnaabbllee NNeettwwoorrkk CCoonnnneeccttiioonnss
Enable*
Disable
Enable or disable all network connections.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee LLLLDDPP
Off*
On
Enable Link Layer Discovery Protocol (LLDP) in the
printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
WIRELESS
Note: This menu is available only in printers connected to a Wi-Fi network or printers that have a wireless
network adapter.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSeettuupp OOnn PPrriinntteerr PPaanneell
Choose Network
Add Wi-Fi Network
Network Name
Network Mode
Infrastructure
Wireless Security Mode
Disabled
WPA2/WPA - Personal
WPA2 - Personal
WPA2/WPA3 - Personal
WPA3 - Personal
802.1x - RADIUS
Determine the wireless network that the printer
connects to.
Select CChhoooossee NNeettwwoorrkk to pick from a list of
discovered wireless networks.
Select AAdddd WWii--FFii NNeettwwoorrkk to manually add a non-
advertised network.
When set to 802.1x-RADIUS, make sure to configure
the 802.1x authentication settings to avoid network
disconnection.
Note: This menu item appears as Wireless
Connection Setup in the Embedded Web Server.
WWii--FFii PPrrootteecctteedd SSeettuupp
Start Push Button Method
Start PIN Method
An alternate method to join a wireless network is
through Wi-Fi Protected Setup.
Start Push Button Method connects the printer to a
wireless network when buttons on both the printer
and the access point (wireless router) are pressed
within a given time.
Start PIN Method connects the printer to a wireless
network when a PIN on the printer is entered into
the wireless settings of the access point.
CCoommppaattiibbiilliittyy
802.11b/g/n (2.4GHz)
*
Specify the wireless standard for the wireless network.
WWiirreelleessss SSeeccuurriittyy MMooddee
Disabled
*
Set the type of security for connecting the printer to
wireless devices.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
WPA2/WPA-Personal
WPA2/WPA-PSK Encryption Mode
AES
Set Pre-Shared Key
WPA2-Personal
WPA2-PSK Encryption Mode
AES
Set Pre-Shared Key
WPA2/WPA3 - Personal
WPA2/WPA3 - PSK Encryption Mode
Set Pre-Shared Key
WPA3 - Personal
WPA3 - PSK Encryption Mode
Set Pre-Shared Key
802.1x - RADIUS
802.1x Encryption Mode
WPA +
WPA2
*
WPA2 + PMF
Enable wireless security through Wi-Fi Protected Access
(WPA) or through 802.1x standard.
When set to WPA security mode, for the Pre-Shared
Key, enter the password for the secure wireless
connection.
When set to 802.1x-RADIUS, make sure to configure
the 802.1x authentication settings to avoid network
disconnection.
PMF is Protected Management Frames.
IIPPvv44
Enable DHCP
On
*
Off
Set Static IP Address
IP Address
Netmask
Gateway
Enable Dynamic Host Configuration Protocol (DHCP)
and configure static IP address.
DHCP is a standard protocol that allows a server to
distribute IP addressing and configuration information
dynamically to clients.
IIPPvv66
Enable IPv6
On
*
Off
Enable DHCPv6
Enable and configure IPv6 settings in the printer.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
On
Off
*
Stateless Address Auto configuration
On
*
Off
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix
0–128 (64
*
)
All IPv6 Addresses
All IPv6 Router Addresses
NNeettwwoorrkk AAddddrreessss
UAA
LAA
View the network addresses.
PPCCLL SSmmaarrttSSwwiittcchh
On
*
Off
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
If PCL SmartSwitch is off, then the printer does not
examine incoming data and uses the default printer
language specified in the Setup menu.
PPSS SSmmaarrttSSwwiittcchh
On
*
Off
Set the printer to switch automatically to PS emulation
when a print job requires it, regardless of the default
printer language.
If PS SmartSwitch is off, then the printer does not
examine incoming data and uses the default printer
language specified in the Setup menu.
MMaacc BBiinnaarryy PPSS
Auto
*
On
Off
Set the printer to process Macintosh binary PostScript
print jobs.
On processes raw binary PostScript print jobs.
Off filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
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WI-FI DIRECT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee WWii--FFii DDiirreecctt
On
Off*
Set the printer to connect directly to Wi-Fi devices.
WWii--FFii DDiirreecctt NNaammee Specify the name of the Wi-Fi Direct network.
WWii--FFii DDiirreecctt PPaasssswwoorrdd Set the password to authenticate and validate users on
a Wi-Fi connection.
SShhooww PPaasssswwoorrdd oonn SSeettuupp PPaaggee
Off
On*
Show the Wi-Fi Direct Password on the Network Setup
Page.
PPrreeffeerrrreedd CChhaannnneell NNuummbbeerr
1–11
Auto*
Set the preferred channel of the Wi-Fi network.
GGrroouupp OOwwnneerr IIPP AAddddrreessss Specify the IP address of the group owner.
AAuuttoo--AAcccceepptt PPuusshh BBuuttttoonn RReeqquueessttss
Off*
On
Accept requests to connect to the network
automatically.
Note: Accepting clients automatically is not
secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
AIRPRINT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAiirrPPrriinntt
Enabled
Disabled
BBoonnjjoouurr NNaammee The name used to identify the printer on Airprint.
OOrrggaanniizzaattiioonn NNaammee
OOrrggaanniizzaattiioonnaall UUnniitt
PPrriinntteerr LLooccaattiioonn
PPrriinntteerr’ss LLaattiittuuddee GPS latitude of the printer. The range is –90 to 90.
PPrriinntteerr’ss LLoonnggiittuuddee GPS longitude of the printer. The range is –180 to 180.
PPrriinntteerr’ss AAllttiittuuddee GPS altitude of the printer. The range is –100000 to
100000.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
MMoorree OOppttiioonnss From the Embedded Web Server, navigate to SSeettttiinnggss
>> NNeettwwoorrkk//PPoorrttss >> AAiirrPPrriinntt >> MMoorree OOppttiioonnss for the
following options.
SSuupppplliieess
Black Cartridge
Imaging Unit
This menu lists the supplies status/notifications.
PPrriinntteerr
Device Type
Device Speed
Firmware Level
Tray 1
Standard Bin
This menu lists the printer specifications and input/
output tray status/notifications.
LLooggiinn MMeetthhooddss For more information, refer to Login Methods
CCeerrttiiffiiccaattee MMaannaaggeemmeenntt For more information, refer to Certificate Management
CCoonnffiiddeennttiiaall PPrriinntt SSeettuupp For more information, refer to Confidential Print Setup
MOBILE SERVICES MANAGEMENT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee IIPPPP PPrriinntt
On*
Off
Enable IPP Print setting in the printer.
EEnnaabbllee IIPPPP OOvveerr UUSSBB
On*
Off
Enable IPP Over USB setting in the Printer.
Note: After changing this setting, user needs to
restart the Printer.
EEnnaabbllee SSccaann
On*
Off
Enable Mobile Scan setting in the printer.
EEnnaabbllee MMoopprriiaa PPrriinntt DDiissccoovveerryy
On*
Off
Enable Mopria Print Discovery setting in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
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ETHERNET
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
NNeettwwoorrkk SSppeeeedd Show the speed of an active network adapter.
IIPPvv44
Enable DHCP
On*
Off
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a
server to distribute IP addressing and
configuration information dynamically to
clients.
IIPPvv44
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IIPPvv66
Enable IPv6
Off
On*
Enable IPv6 in the printer.
IIPPvv66
Enable DHCPv6
Off
On*
Enable DHCPv6 in the printer.
IIPPvv66
Stateless Address Auto configuration
On*
Off
Set the network adapter to accept the automatic IPv6
address configuration entries provided by a router.
IIPPvv66
DNS Address
Specify the DNS server address.
IIPPvv66
Manually Assigned IPv6 Address
Specify IP address for the IPv6 DNS Server
Note: This menu item appears only in some
printer models.
IIPPvv66
Manually Assigned IPv6 Router
Specify the router for IPv6 network.
Note: This menu item appears only in some
printer models.
IIPPvv66
Address Prefix
0–128 (64*)
Specify the address prefix.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
IIPPvv66
All IPv6 Addresses
Show all IPv6 addresses.
IIPPvv66
All IPv6 Router Addresses
Show all IPv6 router addresses.
NNeettwwoorrkk AAddddrreessss
UAA
LAA
Show the printer Media Access Control (MAC)
addresses: Locally Administered Address (LAA) and
Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PPCCLL SSmmaarrttSSwwiittcchh
On*
Off*
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
This menu item is available only in some printer
models.
If PCL SmartSwitch is off, then the printer does not
examine incoming data and uses the default
printer language specified in the Setup menu.
PPSS SSmmaarrttSSwwiittcchh
On*
Off*
Set the printer to switch automatically to PS emulation
when a print job requires it, regardless of the default
printer language.
This menu item is available only in some printer
models.
If PS SmartSwitch is off, then the printer does not
examine incoming data and uses the default
printer language specified in the Setup menu.
MMaacc BBiinnaarryy PPSS
Auto*
On
Off
Set the printer to process Macintosh binary PostScript
print jobs.
On processes raw binary PostScript print jobs.
Off filters print jobs using the standard protocol.
EEnneerrggyy EEffffiicciieenntt EEtthheerrnneett
Auto*
On
Off
Reduce power consumption when the printer does not
receive data from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSeett HHoossttnnaammee Set the current TCP/IP host name.
DDoommaaiinn NNaammee Set the domain name.
Note: This menu item is available only in some
printer models.
AAllllooww DDHHCCPP//BBOOOOTTPP ttoo uuppddaattee NNTTPP sseerrvveerr
On*
Off
Allow the DHCP and BOOTP clients to update the NTP
settings of the printer.
ZZeerroo CCoonnffiigguurraattiioonn NNaammee Specify a service name for the zero configuration
network.
Note: This menu item is available only in some
printer models.
EEnnaabbllee AAuuttoo IIPP
On*
Off
Assign an IP address automatically.
DDNNSS AAddddrreessss Specify the current Domain Name System (DNS) server
address.
BBaacckkuupp DDNNSS Specify the backup DNS server addresses.
BBaacckkuupp DDNNSS 22
BBaacckkuupp DDNNSS 33
DDoommaaiinn SSeeaarrcchh OOrrddeerr Specify a list of domain names to locate the printer
and its resources that reside in different domains on
the network.
Note: This menu item is available only in some
printer models.
EEnnaabbllee DDDDNNSS
Off*
On
Update the Dynamic DNS settings.
DDDDNNSS TTTTLL Specify the current DDNS settings.
DDeeffaauulltt TTTTLL
DDDDNNSS RReeffrreesshh TTiimmee
EEnnaabbllee mmDDNNSS
On*
Off
Update multicast DNS settings.
WWIINNSS AAddddrreessss Specify a server address for Windows Internet Name
Service (WINS).
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee BBOOOOTTPP
Off*
On
Allow the BOOTP to assign a printer IP address.
MMTTUU Specify a maximum transmission unit (MTU)
parameter for the TCP connections.
Note: The maximum limit is 1500.
RReessttrriicctteedd SSeerrvveerr LLiisstt Specify an IP address for the TCP connections.
This menu item appears only in the Embedded
Web Server.
Use a comma to separate each IP address.
You can add up to 50 IP addresses.
This menu item is available only in some printer
models.
RReessttrriicctteedd SSeerrvveerr LLiisstt OOppttiioonnss
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify how the IP addresses in the list can access the
printer functionality.
This menu item appears only in the Embedded
Web Server.
This menu item is available only in some printer
models.
RRaaww PPrriinntt PPoorrtt
1–65535 (9100*)
Specify a raw port number for printers connected on a
network.
OOuuttbboouunndd TTrraaffffiicc MMaaxxiimmuumm SSppeeeedd
Disabled*
Enabled
Enable the printer maximum transfer rate.
KKiilloobbiittss//sseeccoonndd If you select OOnn for OOuuttbboouunndd TTrraaffffiicc MMaaxxiimmuumm
SSppeeeedd, the Kilobits/second field appears. Select a
Range between 100–1000000.
TTLLSS SSuuppppoorrtt From the Embedded Web Server, go to SSeettttiinnggss >>
NNeettwwoorrkk//PPoorrttss >> TTCCPP//IIPP.
Enhance printer privacy and data integrity.
Note: The TLS settings pertain to the
Embedded Web Server only. They do not
pertain to clients using TLS. For more
information, refer to the Embedded Web Server
Administrator Guide.
Note: TLSv1.3 is supported by default, and
cannot be disabled. Deselecting the other TLS
settings will force the EWS to use TLSv1.3 only.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee TTLLSSvv11..00
On*
Off
Set the Enable TLSv1.0 protocol settings.
EEnnaabbllee TTLLSSvv11..11
On*
Off
Set the Enable TLSv1.1 protocol settings.
EEnnaabbllee TTLLSSvv11..22
On
Off
Set the Enable TLSv1.2 protocol settings.
SSSSLL CCiipphheerr LLiisstt Specify the cipher algorithms to use for the SSL or the
TLS connections.
TTLLSSvv11..33 SSSSLL CCiipphheerr LLiisstt TLS_AES_256_GCM_SHA384:TLS_AES_128_GCM_
SHA256
TCP /IP Port Access
[Port Names x]
On
Off
Lists all of the Ports available and their status.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSNNMMPP VVeerrssiioonnss 11 aanndd 22cc
Enabled
Off
On*
Allow SNMP Set
Off
On*
Enable PPM MIB
Off
On*
SNMP Community
Configure Simple Network Management Protocol
(SNMP) versions 1 and 2c to install print drivers and
applications.
SSNNMMPP VVeerrssiioonn 33
Enabled
Off
On*
Context Name
Set Read/Write Credentials
User Name
Authentication Password
Privacy Password
Set Read-only Credentials
User Name
Authentication Password
Privacy Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
Configure SNMP version 3 to install and update the
printer security.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AES-128*
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSEC
Note: This menu appears only in network printers or printers that are attached to print servers.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee IIPPSSeecc
Off*
On
Enable Internet Protocol Security (IPSec).
BBaassee CCoonnffiigguurraattiioonn
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when
Enable IPSec is set to On.
DDHH ((DDiiffffiiee--HHeellllmmaann)) GGrroouupp PPrrooppoossaall
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec encryption.
Note: This menu item appears only when Base
Configuration is set to Compatibility.
PPrrooppoosseedd EEnnccrryyppttiioonn MMeetthhoodd
AES*
3DES
Specify an encryption method.
Note: This menu item appears only when Base
Configuration is set to Compatibility.
PPrrooppoosseedd AAuutthheennttiiccaattiioonn MMeetthhoodd
SHA256*
SHA512
SHA1
Specify an authentication method.
Note: This menu item appears only when Base
Configuration is set to Compatibility.
IIKKEE SSAA LLiiffeettiimmee ((HHoouurrss))
-1
-2
-4
-8
-24
Specify the IKE SA expiry period.
Note: This menu item appears only when Base
Configuration is set to Secure.
IIPPSSeecc SSAA LLiiffeettiimmee ((HHoouurrss))
-1
-2
-4
-8
Specify the IPSec SA expiry period.
Note: This menu item appears only when Base
Configuration is set to Secure.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
-24
IIPPSSeecc DDeevviiccee CCeerrttiiffiiccaattee
default
Specify an IPSec certificate.
Note: This menu item appears only when Base
Configuration is set to Compatibility or Secure.
PPrree--SShhaarreedd KKeeyy AAuutthheennttiiccaatteedd CCoonnnneeccttiioonnss
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: This menu item appears only when
Enable IPSec is set to On.
CCeerrttiiffiiccaattee AAuutthheennttiiccaatteedd CCoonnnneeccttiioonnss
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1X
Note: This menu appears only in network printers or printers that are attached to print servers.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAccttiivvee
Off*
On
Let the printer join networks that require
authentication before allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD CONFIGURATION
Note: This menu appears only in network printers or printers that are attached to print servers.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
LLPPDD TTiimmeeoouutt
0–65535 seconds (90*)
Set the time-out value to stop the Line Printer Daemon
(LPD) server from waiting indefinitely for hung or
invalid print jobs.
LLPPDD BBaannnneerr PPaaggee
Off*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print
job used as a separator of print jobs and to
identify the originator of the print job request.
LLPPDD TTrraaiilleerr PPaaggee Print a trailer page for all LPD print jobs.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Off*
On
Note: A trailer page is the last page of a print
job.
LLPPDD CCaarrrriiaaggee RReettuurrnn CCoonnvveerrssiioonn
Off*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that
commands the printer to move the position of
the cursor to the first position on the same line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP SETTINGS
Note: This menu appears only in network printers or printers that are attached to print servers.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee HHTTTTPP SSeerrvveerr
Off
On*
Access the Embedded Web Server to monitor and
manage the printer.
EEnnaabbllee HHTTTTPPSS
Off*
On
Configure the Hypertext Transfer Protocol Secure
(HTTPS) settings.
FFoorrccee HHTTTTPPSS CCoonnnneeccttiioonnss
Off
On*
Force the printer to use the HTTPS connections.
EEnnaabbllee FFTTPP//TTFFTTPP
Off
On*
Send files using FTP.
HHTTTTPP PPrrooxxyy IIPP AAddddrreessss Configure the HTTP and FTP server settings.
Note: This feature is available only in some
printer models.
FFTTPP PPrrooxxyy IIPP AAddddrreessss
HHTTTTPP DDeeffaauulltt IIPP PPoorrtt
1–65535 (80*)
HHTTTTPPSS DDeevviiccee CCeerrttiiffiiccaattee
FFTTPP DDeeffaauulltt IIPP PPoorrtt
1–65535 (21*)
TTiimmeeoouutt ffoorr HHTTTTPP//FFTTPP RReeqquueessttss
1–299 (30*)
Specify the amount of time before the server
connection stops.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReettrriieess ffoorr HHTTTTPP//FFTTPP RReeqquueessttss
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPCCLL SSmmaarrttSSwwiittcchh
Off
On*
Set the printer to switch to PCL emulation when a print
job received through a USB port requires it, regardless
of the default printer language.
Note: If PCL SmartSwitch is off, then the printer
does not examine incoming data and uses the
default printer language specified in the Setup
menu.
PPSS SSmmaarrttSSwwiittcchh
Off
On*
Set the printer to switch to PS emulation when a print
job received through a USB port requires it, regardless
of the default printer language.
Note: If PCL SmartSwitch is off, then the printer
does not examine incoming data and uses the
default printer language specified in the Setup
menu.
EEnnaabbllee UUSSBB PPoorrtt
Enable*
Disable
Enable the standard USB port.
MMAACC BBiinnaarryy PPSS
Auto
On*
Off
Set the printer to process Macintosh binary PostScript
print jobs.
This menu item appears only in some printer
models.
On processes raw binary PostScript print jobs.
Off filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
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RESTRICT EXTERNAL NETWORK ACCESS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReessttrriicctt eexxtteerrnnaall nneettwwoorrkk aacccceessss
Off*
On
Restrict access to network sites.
EExxtteerrnnaall nneettwwoorrkk aaddddrreessss Specify the network addresses with restricted access.
EE--mmaaiill aaddddrreessss ffoorr nnoottiiffiiccaattiioonn Specify an e-mail address to send a notification of
logged events.
PPiinngg ffrreeqquueennccyy
1–300 (10*)
Specify the network query interval in seconds.
SSuubbjjeecctt Specify the subject and message of the notification e-
mail.
MMeessssaaggee
Note: An asterisk (*) next to a value indicates the factory default setting.
UNIVERSAL PRINT
Universal Print is a cloud-based print protocol that provides a simple and secure print solution for Microsoft
®
365
users. Universal Print allows administrators to manage printers without the need for on-premises print servers.
Universal Print enables users to access cloud printers without the need for print drivers.
You can use the Universal Print page to register your Xerox
®
device for Universal Print.
PPrreerreeqquuiissiitteess
Microsoft Azure AD Account
Windows 10 Client version 1903 or higher
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSttaattuuss Device is not currently registered with Universal Print.
RReeggiissttrraattiioonn User can use the Universal print page to register the Xerox
®
device for Universal
Print.
PPrriinntteerr NNaammee The Default printer name appears. User can also update the Xerox
®
printer name.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReeggiisstteerr To register, do the following steps:
1 Go to SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> UUnniivveerrssaall PPrriinntt, then click RReeggiisstteerr. The
Registration process authenticates the device with Microsoft
®
Azure
®
Active
Directory.
2 The Register Device window appears. To copy the registration code, click
CCooppyy, then click the link https://microsoft.com/devicelogin.
Note: The registration code expires after 15 minutes. The registration
process needs to be completed before the code expires.
3 A Microsoft-managed webpage opens. Do the following steps:
a Paste the registration code into the code field in the Enter code
window, then click NNeexxtt.
b Select the appropriate Microsoft
®
account in the Pick an account
window.
Note: For registration, select an available Microsoft
®
account. The
selected account is used solely to establish a trusted connection for
the device with the Universal Print service. After registration, Universal
Print does not use the account again.
4 A Xerox Universal Print window appears. Click CCoonnttiinnuuee and close the
window.
Note: For more information, refer to the Embedded Web Server Administrator Guide.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSttaattuuss Device is online and registered with Universal Print.
RReeggiissttrraattiioonn User can use the Universal print page to deregister the Xerox
®
device for
Universal Print.
PPrriinntteerr NNaammee Registered printer name appears.
DDeerreeggiisstteerr Use this function to deregister the device from the Universal Print Service.
Additional information for Universal Print
To add a Printer from Windows Server
1. Go to SSeettttiinnggss >> PPrriinntteerr && SSccaannnneerrss, then click AAdddd aa pprriinntteerr oorr ssccaannnneerr.
2. Select the printer from the printer list, then click AAdddd ddeevviiccee. If the printer does not appear in the list, do the
following steps:
a. Go to SSeeaarrcchh ffoorr pprriinntteerrss iinn mmyy oorrggaanniizzaattiioonn.
b. Type the registered name on the text field, and click SSeeaarrcchh. Once the printer appears on the list, click AAdddd
DDeevviiccee.
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Note: Windows 11 supports PIN-protected printing. For example, to protect your print, you can use a 4-digit
PIN between 0 and 9.
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Security
LOGIN METHODS
Public
Note: This menu can be configured only from the Embedded Web Server.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
MMaannaaggee PPeerrmmiissssiioonnss
Function Access
Manage Shortcuts
Create Profiles
Flash Drive Print
Flash Drive Scan
Copy Function
E-mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
User Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Network Folder - Scan
Control access to the printer functions.
Note: Flash Drive Print and Flash Drive Scan are
available only in some printer models.
MMaannaaggee PPeerrmmiissssiioonnss
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
SE Menu
Device Menu
Control access to the printer menus.
MMaannaaggee PPeerrmmiissssiioonnss
Device Management
Remote Management
Firmware Updates
Control access to the printer management options.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Embedded Web Server Access
Import / Export All Settings
Out of Service Erase
Local Accounts
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAdddd UUsseerr
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer
functions.
MMaannaaggee GGrroouuppss//PPeerrmmiissssiioonnss
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Admin
Function Access
Administrative Menus
Device Management
Control group or user access to the printer functions,
applications, and security settings.
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CERTIFICATE MANAGEMENT
MMEENNUU IITTEEMM MMEENNUU IITTEEMM
CCoonnffiigguurree CCeerrttiiffiiccaattee DDeeffaauullttss
Common Name
Organization Name
Unit Name
Country/Region
Province Name
City Name
Subject Alternate Name
Set the default values for generated certificates.
Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA)
certificates.
CONFIDENTIAL PRINT SETUP
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
MMaaxx IInnvvaalliidd PPIINN
2–10 (0*)
Set the number of times an invalid PIN can be entered.
A value of zero turns off this setting.
When the limit is reached, the print jobs for that
user name and PIN are deleted.
CCoonnffiiddeennttiiaall JJoobb EExxppiirraattiioonn
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
If this menu item is changed while confidential
print jobs reside in the printer memory, then the
expiration time for those print jobs does not
change to the new default value.
If the printer is turned off, then all confidential jobs
held in the printer memory are deleted.
RReeppeeaatt JJoobb EExxppiirraattiioonn
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to
repeat.
VVeerriiffyy JJoobb EExxppiirraattiioonn
Off*
1 Hour
Set the expiration time that the printer prints a copy
for the user to examine its quality, before printing the
remaining copies.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
4 Hours
24 Hours
1 Week
RReesseerrvvee JJoobb EExxppiirraattiioonn
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs
for printing later.
RReeqquuiirree AAllll JJoobbss ttoo bbee HHeelldd
Off*
On
Set the printer to hold all print jobs.
KKeeeepp dduupplliiccaattee ddooccuummeennttss
Off*
On
Allow the storage of documents with the same file
name.
Note: An asterisk (*) next to a value indicates the factory default setting.
SCHEDULE USB DEVICES
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SScchheedduulleess
Add New Schedule
Schedule access to the front USB port.
LOGIN RESTRICTIONS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
LLooggiinn ffaaiilluurreess
1–10 (3*)
Specify the number of failed login attempts before the
user gets locked out.
FFaaiilluurree ttiimmee ffrraammee
1–60 minutes (5*)
Specify the time frame between failed login attempts
before the user gets locked out.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
LLoocckkoouutt ttiimmee
1–60 minutes (5*)
Specify the lockout duration.
WWeebb LLooggiinn TTiimmeeoouutt
1–120 minutes (10*)
Specify the delay for a remote login before the user is
logged off automatically.
ERASE TEMPORARY DATA FILES
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSttoorreedd iinn oonnbbooaarrdd mmeemmoorryy
Off*
On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
SOLUTIONS LDAP SETTINGS
UUSSEE TTOO
FFoollllooww LLDDAAPP RReeffeerrrraallss
Off*
On
Search the different servers in the domain for the
logged-in user account.
LLDDAAPP CCeerrttiiffiiccaattee VVeerriiffiiccaattiioonn
No*
Yes
Enable verification of LDAP certificates.
Note: An asterisk (*) next to a value indicates the factory default setting.
MISCELLANEOUS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt PPeerrmmiissssiioonn
Off*
On
Allow the user to print.
DDeeffaauulltt PPrriinntt PPeerrmmiissssiioonn LLooggiinn Shows the default permission used for the user to print.
Note: This setting shows only when one or more
Login Methods are created.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSeeccuurriittyy RReesseett JJuummppeerr
Enable “Guest” access*
No Effect
Specify user access to the printer.
The jumper is located beside a lock icon on the
controller board.
Enable “Guest” access gives anyone access to all
aspects of the printer.
No Effect may make access to the printer
impossible when the required security information
is unavailable.
MMiinniimmuumm PPaasssswwoorrdd LLeennggtthh
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Reports
MENU SETTINGS PAGE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
MMeennuu SSeettttiinnggss PPaaggee Print a report that contains the printer menus.
DEVICE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDeevviiccee IInnffoorrmmaattiioonn Print a report that contains information about the
printer.
DDeevviiccee SSttaattiissttiiccss Print a report about printer usage and supply status.
PPrrooffiillee LLiisstt Print a list of profiles that are stored in the printer.
AAsssseett RReeppoorrtt Print a report that contains the printer serial number
and model name.
PRINT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt FFoonnttss : PCL Fonts Print samples and information about the fonts that are
available in each printer language.
SHORTCUTS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAllll SShhoorrttccuuttss Print a report that lists the shortcuts that are stored in
the printer.
FFaaxx SShhoorrttccuuttss
CCooppyy SShhoorrttccuuttss
EE--mmaaiill SShhoorrttccuuttss
FFTTPP SShhoorrttccuuttss
NNeettwwoorrkk FFoollddeerr SShhoorrttccuuttss
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FAX
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFaaxx JJoobb LLoogg Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when
Enable Job Log is set to On.
FFaaxx CCaallll LLoogg Print a report about the last 100 attempted, received,
and blocked calls.
Note: This menu item appears only when
Enable Job Log is set to On.
NETWORK
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
NNeettwwoorrkk SSeettuupp PPaaggee Print a page that shows the configured network and
wireless settings on the printer.
Note: This menu item appears only in network
printers or printers connected to print servers.
WWii--FFii DDiirreecctt CCoonnnneecctteedd CClliieennttss Print a page that shows the list of devices that are
connected to the printer using Wi-Fi Direct.
Note: This menu item appears only when
Enable Wi-Fi Direct is set to On.
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Supplies Plan
PLAN ACTIVATION
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Sequence Number
Device Serial Number
Activation Code
It describes the details of the activation process for the
purchased Supplies plan. Contact your Xerox
representative to get a Supplies Activation Code.
Subscription Service plans are not offered in all
geographic locations
For more information about Xerox
®
supplies and service
plans, contact your Xerox representative.
PLAN CONVERSION
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Current Plan
Device Serial Number
Total Impressions
Conversion Code
It describes the details of the conversion process for
the existing Supplies plan. Contact your Xerox
representative to get a Supplies Conversion Code.
Subscription Service plans are not offered in all
geographic locations
For more information about Xerox
®
supplies and service
plans, contact your Xerox representative.
SUBSCRIPTION SERVICE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Status
It indicates the subscription status.
Check Subscription
To activate a Subscription Service Plan, do the
following:
1 Go to SSeettttiinnggss >> SSuupppplliieess PPllaann >> SSuubbssccrriippttiioonn
SSeerrvviiccee.
2 For Subscription Service, click CChheecckk SSuubbssccrriippttiioonn,
then follow the directions provided by your Xerox
representative.
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Troubleshooting
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess Print sample pages to identify and correct print quality
defects.
CClleeaanniinngg tthhee SSccaannnneerr Print instructions on how to clean the scanner.
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®
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®
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11
Maintain the Printer
This chapter contains:
Checking the Status of Supplies . . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... 200
Configuring Supply Notifications.. . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . ... 201
Setting up e-mail alerts .. . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... 202
Viewing reports ... . .... . ...... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 203
Ordering Supplies.. .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . .. 204
Replacing Supplies ... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . ... 205
Cleaning printer parts ... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... 210
Saving energy and paper. ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... 213
Moving the Printer to Another Location. .... . . ..... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 214
Checking the Status of Supplies
1. From the control panel, navigate to: SSeettttiinnggss >> RReeppoorrttss >> DDeevviiccee >> DDeevviiccee SSttaattiissttiiccss
For non-touch-screen printer models, press OK to select each menu to navigate through the settings.
2. From the Supply Information section of the pages printed, check the status of supplies.
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Configuring Supply Notifications
1. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Select an option:
If your printer has a control panel, click SSeettttiinnggss >> OOKK >> DDeevviiccee >> OOKK >> NNoottiiffiiccaattiioonnss >> OOKK
If your printer has a touch screen, click SSeettttiinnggss >> DDeevviiccee >> NNoottiiffiiccaattiioonnss.
3. From the Supplies menu, click CCuussttoomm SSuuppppllyy NNoottiiffiiccaattiioonnss.
4. Select a notification for each supply item.
5. Apply the changes.
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Setting up e-mail alerts
Configure the printer to send e-mail alerts when supplies are low, when paper must be changed or added, or when
there is a paper jam.
1. Open a web browser, and then type the printer IP address in the address field.
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SSeettttiinnggss > DDeevviiccee > NNoottiiffiiccaattiioonnss > EE--mmaaiill AAlleerrtt SSeettuupp, and then configure the settings.
Note: For more information on SMTP settings, contact your e-mail provider.
3. Click SSeettuupp EE--mmaaiill LLiissttss aanndd AAlleerrttss, and then configure the settings.
4. Apply the changes.
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Viewing reports
1. From the control panel, navigate to:
SSeettttiinnggss > RReeppoorrttss
For non-touch-screen printer models, press OOKK to navigate through the settings.
2. Select the report that you want to view.
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Ordering Supplies
To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your product in the
search field.
Note: All life estimates for printer supplies assume printing on letter or A4-size plain paper.
WWaarrnniinngg:: Failure to maintain optimum printer performance or to replace supplies can cause damage to
your printer.
USING GENUINE XEROX SUPPLIES
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party supplies can affect
the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Damage caused by the use of third-party supplies is not covered by the warranty.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if third-party
supplies are used. Imaging component usage beyond the intended life can damage your Xerox printer or
associated components.
WWaarrnniinngg:: Supplies without Return Program agreement terms can be reset and remanufactured. However,
the manufacturer’s warranty does not cover any damage caused by non-genuine supplies. Resetting
counters on the supply without proper remanufacturing can cause damage to your printer. After resetting
the supply counter, your printer may display an error indicating the presence of the reset item.
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Replacing Supplies
REPLACING THE TONER CARTRIDGE
1. Open the front door.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
2. Remove the imaging unit.
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3. Remove the used toner cartridge from the imaging unit.
4. Unpack the new toner cartridge.
5. Shake the toner cartridge to redistribute the toner.
6. Remove the seal, and then remove the cover.
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7. Insert the new toner cartridge into the imaging unit.
8. Insert the imaging unit.
9. Close the door.
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REPLACING THE IMAGING UNIT
1. Open the front door.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
2. Remove the used imaging unit.
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3. Remove the toner cartridge from the used imaging unit.
4. Unpack the new imaging unit, and then insert the toner cartridge.
WWaarrnniinngg:: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
WWaarrnniinngg:: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
5. Insert the new imaging unit.
6. Close the door.
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Cleaning printer parts
CLEANING THE PRINTER
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Perform this task after every few months.
Damage to the printer caused by improper handling is not covered by the printer warranty.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Remove paper from the standard output tray.
3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4. Wipe the outside of the printer with a damp, soft, lint-free cloth.
Do not use household cleaners or detergents, as they may damage the finish of the printer.
Make sure that all areas of the printer are dry after cleaning.
5. Connect the power cord to the electrical outlet, and then turn on the printer.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CLEANING THE TOUCH SCREEN
CCAAUUTTIIOONNSSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Using a damp, soft, lint-free cloth, wipe the touch screen.
Do not use household cleaners or detergents, as they may damage the touch screen.
Make sure that the touch screen is dry after cleaning.
3. Connect the power cord to the electrical outlet, and then turn on the printer.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
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CLEANING THE SCANNER
1. Open the scanner cover.
2. Using a damp, soft, lint-free cloth, wipe the following areas:
a. ADF glass pad
b. Scanner glass pad
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c. ADF glass
d. Scanner glass
3. Close the scanner cover.
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Saving energy and paper
CONFIGURING POWER SAVE MODE SETTINGS
Sleep Mode
1. From the control panel, navigate to SSeettttiinnggss >> DDeevviiccee >> PPoowweerr MMaannaaggeemmeenntt >> TTiimmeeoouuttss >> SSlleeeepp MMooddee.
For printers that use a control panel, press the OOKK button after selecting each menu option.
2. Enter the amount of time that the printer stays idle before it enters Sleep mode.
Hibernate Mode
1. From the control panel, navigate to SSeettttiinnggss >> DDeevviiccee >> PPoowweerr MMaannaaggeemmeenntt >> TTiimmeeoouuttss >> HHiibbeerrnnaattee
TTiimmeeoouutt
For printers that use a control panel, press the OOKK button after selecting each menu option.
2. Select the amount of time before the printer enters Hibernate mode.
Make sure to wake the printer from Hibernate mode before sending a print job.
To wake the printer from Hibernate mode, press the power button.
The Embedded Web Server is disabled when the printer is in Hibernate mode.
ADJUSTING THE BRIGHTNESS OF THE DISPLAY
Note: This setting is available only in some printer models.
1. From the home screen, touch SSeettttiinnggss > DDeevviiccee > PPrreeffeerreenncceess.
2. In the Screen Brightness menu, adjust the setting.
CONSERVING SUPPLIES
Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
Print multiple pages on a single sheet of paper.
Use the preview feature to see how the document looks like before printing it.
Print one copy of the document to check its content and format for accuracy.
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Moving the Printer to Another Location
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CCAAUUTTIIOONNPPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn off the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them
before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
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12
Troubleshoot a problem
This chapter contains:
Print quality problems ... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... 216
Printing problems..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 217
The printer is not responding .... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . .... . . ..... 254
Unable to read flash drive .... . .... . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... 256
Enabling the USB port .... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .. 257
Network connection problems .. . . ... . . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . . .... . 258
Issues with supplies ... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .. 261
Clearing Jams. .... . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .. 262
Paper feed problems.. . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .. 273
E-mailing problems.... . ..... . .... . ...... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . .. 277
Faxing problems . . ..... . .... . .... . . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . ..... . . ... . . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .. 278
Scanning problems.... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . ..... . .... . .. 284
Contacting Customer Support ... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . 293
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
Blank or White Pages
Dark Print
Fine lines are not printed correctly
Folded or wrinkled paper
Gray Background
Horizontal light bands
Incorrect margins
Light print
Mottled print and dots
Paper curl
Print crooked or skewed
Repeating defects
Solid black pages
Text or images cut off
Toner easily rubs off
Vertical dark bands
Vertical dark lines or streaks
Vertical dark streaks with print missing
Vertical white lines
Vertical light bands
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Printing problems
PRINT QUALITY IS POOR
Blank or White Pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the printer printing blank or white
pages?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove the imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the photoconductor
drum under the imaging unit.
Doing so may affect the quality
of future print jobs.
b. Check the imaging unit for signs
of damage.
Go to step 3. The problem is solved.
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AACCTTIIOONN YYEESS NNOO
Make sure that the
photoconductor drum contact is
not bent or out of place.
c. Firmly shake the imaging unit to
redistribute the toner.
d. Insert the imaging unit.
e. Print the document.
Is the printer printing blank or white
pages?
SStteepp 33
Replace the toner cartridge.
Is the printer printing blank or white
pages?
Go to step 4. The problem is solved.
SStteepp 44
Replace the imaging unit.
Is the printer printing blank or white
pages?
Refer to Contacting Customer
Support.
The problem is solved.
Dark Print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
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AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the print dark?
Go to step 2. The problem is solved.
SStteepp 22
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Reduce toner darkness.
From the control panel, navigate
to:
SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >
TToonneerr DDaarrkknneessss
c. Print the document.
Is the print dark?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Make sure that the setting
matches the paper loaded.
You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Is the print dark?
Go to step 4. The problem is solved.
SStteepp 44
Check if the paper has texture or
rough finishes.
Are you printing on textured or
rough paper?
Go to step 5. Go to step 6.
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AACCTTIIOONN YYEESS NNOO
SStteepp 55
a. Replace textured paper with
plain paper.
b. Print the document.
Is the print dark?
Go to step 6. The problem is solved.
SStteepp 66
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the print dark?
Go to step 7. The problem is solved.
SStteepp 77
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Is the print dark?
Go to step 8. The problem is solved.
SStteepp 88
a. Replace the imaging unit.
b. Print the document.
Is the print dark?
Refer to Contacting Customer
Support.
The problem is solved.
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Fine lines are not printed correctly
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Are fine lines not printed correctly?
Go to step 2. The problem is solved.
SStteepp 22
a. Increase toner darkness.
From the control panel, navigate
to: SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >
TToonneerr DDaarrkknneessss
b. Print the document.
Are fine lines not printed correctly?
Refer to Contacting Customer
Support.
The problem is solved.
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Troubleshoot a problem
Folded or wrinkled paper
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
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AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is solved.
SStteepp 22
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Make sure that the setting
matches the paper loaded.
You can also change the
setting from the printer
control panel. Navigate to
SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Is the paper folded or wrinkled?
Refer to Contacting Customer
Support.
The problem is solved.
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Troubleshoot a problem
Gray Background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
b. Decrease toner darkness.
From the control panel, navigate
to: SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >
TToonneerr DDaarrkknneessss
c. Print the document.
Does gray background appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does gray background appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Make sure that the setting
matches the paper loaded.
Go to step 4. The problem is solved.
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AACCTTIIOONN YYEESS NNOO
You can also change the
setting from the printer
control panel. Navigate to
SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Does gray background appear on
prints?
SStteepp 44
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Does gray background appear on
prints?
Go to step 5. The problem is solved.
SStteepp 55
a. Update the printer firmware. For
more information, see Updating
Software.
b. Print the document.
Does gray background appear on
prints?
Go to step 6. The problem is solved.
SStteepp 66
a. Replace the imaging unit.
b. Print the document.
Does gray background appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
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Troubleshoot a problem
Incorrect margins
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Adjust the paper guides to the
correct position for the paper
loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 2.
SStteepp 22
a. Set the paper size.
From the control panel, navigate
to: SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//
TTyyppee
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 3.
SStteepp 33
a. Depending on your operating
system, specify the paper size
from the Printing Preferences or
Print dialog.
Make sure that the setting
matches the paper loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Refer to Contacting Customer
Support.
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Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the print light?
Go to step 2. The problem is solved.
SStteepp 22
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Increase toner darkness.
From the control panel, navigate
to: SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >
TToonneerr DDaarrkknneessss
c. Print the document.
Is the print light?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Make sure that the setting
matches the paper loaded.
You can also change the
setting on the printer control
Go to step 4. The problem is solved.
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Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Is the print light?
SStteepp 44
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 660000 ddppii.
c. Print the document.
Is the print light?
Go to step 5. The problem is solved.
SStteepp 55
a. Remove the imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light can cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Firmly shake the imaging unit to
redistribute the toner.
c. Insert the imaging unit.
d. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
e. Print the document.
Is the print light?
Go to step 6. The problem is solved.
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AACCTTIIOONN YYEESS NNOO
SStteepp 66
a. Check the status of the toner
cartridge.
From the control panel, navigate
to: SSeettttiinnggss > RReeppoorrttss > DDeevviiccee
> DDeevviiccee SSttaattiissttiiccss
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Is the toner cartridge near end of
life?
Go to step 7. Refer to Contacting Customer
Support.
SStteepp 77
a. Replace the toner cartridge.
b. Print the document.
Is the print light?
Refer to Contacting Customer
Support.
The problem is solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B225/B235 Multifunction Printer User Guide 229
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the print mottled?
Go to step 2. The problem is solved.
SStteepp 22
Check the printer for leaked toner
contamination.
Is the printer free of leaked toner?
Go to step 3. Refer to Contacting Customer
Support.
SStteepp 33
a. Check the status of the imaging
unit.
From the control panel, navigate
to: SSeettttiinnggss > RReeppoorrttss > DDeevviiccee
> DDeevviiccee SSttaattiissttiiccss
b. From the Supply Information
section of the pages printed,
check the status of the imaging
unit.
Is the imaging unit near end of life?
Go to step 4. Contact Contacting Customer
Support.
SStteepp 44
a. Replace the imaging unit.
b. Print the document.
Is the print mottled?
Contact Contacting Customer
Support.
The problem is solved.
Paper curl
230 Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the paper curled?
Go to step 2. The problem is solved.
SStteepp 22
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the paper curled?
Go to step 3. The problem is solved.
SStteepp 33
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the paper curled?
Go to step 4. The problem is solved.
SStteepp 44
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
Make sure that the settings
match the paper loaded.
You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee. For non-touch-
screen printer models, press
to navigate through
the settings.
b. Print the document.
Is the paper curled?
Go to step 5. The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 231
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 55
a. Remove paper, flip it over, and
then reload paper.
b. Print the document.
Is the paper curled?
Go to step 6. The problem is solved.
SStteepp 66
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the paper curled?
Refer to Contacting Customer
Support.
The problem is solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
SStteepp 22
a. Load paper from a fresh
package.
Go to step 3. The problem is solved.
232
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®
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Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the print crooked or skewed?
SStteepp 33
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
SStteepp 44
a. For two-sided printing, check if
the paper size setting in the
duplex unit is set correctly.
Letter, legal, Oficio, or folio must
be set to Letter.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
Solid black pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B225/B235 Multifunction Printer User Guide 233
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the printer printing solid black
pages?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Is the printer printing solid black
pages?
Go to step 3. The problem is solved.
SStteepp 33
Check the imaging unit for signs of
damage.
Make sure that the photoconductor
drum contact is not bent or out of
place.
Is the imaging unit free from
damage?
Refer to Contacting Customer
Support.
Go to step 4.
SStteepp 44
a. Replace the imaging unit.
b. Print the document.
Is the printer printing solid black
pages?
Contact Contacting Customer
Support.
The problem is solved.
234
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
Text or images cut off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B225/B235 Multifunction Printer User Guide 235
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Are text or images cut off?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Are text or images cut off?
Go to step 3. The problem is solved.
SStteepp 33
a. Replace the imaging unit.
b. Print the document.
Are text or images cut off?
Refer to Contacting Customer
Support.
The problem is solved.
236
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
Toner easily rubs off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does toner easily rub off?
Go to step 2. The problem is solved.
SStteepp 22
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Make sure that the setting
matches the paper loaded.
You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Does toner easily rub off?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 237
Troubleshoot a problem
Horizontal light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
238
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Do horizontal light bands appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Do horizontal light bands appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Replace the imaging unit.
b. Print the document.
Do horizontal light bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 239
Troubleshoot a problem
Vertical light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Do vertical light bands appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Check the status of the toner
cartridge.
From the control panel, navigate
to: SSeettttiinnggss > RReeppoorrttss > DDeevviiccee
> DDeevviiccee SSttaattiissttiiccss
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Do vertical light bands appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Replace the toner cartridge.
b. Print the document.
Do vertical light bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
240
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Do vertical white lines appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Make sure that the setting
matches the paper loaded.
You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Do vertical white lines appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 241
Troubleshoot a problem
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
242
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark bands appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Do vertical dark bands appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Check if a bright light enters the
right side of the printer, and
move the printer if necessary.
b. Print the document.
Do vertical dark bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 243
Troubleshoot a problem
Vertical dark lines or streaks
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
244
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then reinstall the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light can cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Replace the imaging unit.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 245
Troubleshoot a problem
Vertical dark streaks with print missing
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Do vertical dark streaks with missing
images appear on prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark streaks with missing
images appear on prints?
Refer to Contacting Customer
Support.
The problem is solved.
246
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B225/B235 Multifunction Printer User Guide 247
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Using the Print Quality Test Pages,
check if the distance between the
repeating defects is equal to any of
the following:
IImmaaggiinngg uunniitt
75.40 mm (2.97 in.)
34.70 mm (1.37 in.)
23.9 mm (0.94 in.)
TToonneerr ccaarrttrriiddggee
35.70 mm (1.41 in.)
36.80 mm (1.45 in.)
TTrraannssffeerr rroolllleerr
44 mm (1.73 in.)
FFuusseerr
78.1 mm (3.07 in.)
75.4 mm (2.97 in.)
Does the distance between the
repeating defects match any of the
measurements?
Go to step 2. Take note of the distance, and then
refer to Contacting Customer
Support.
SStteepp 22
a. Replace the supply item that
matches the repeating defects
distance.
If the supply item is a transfer
roller or fuser, then refer to
Contacting Customer Support.
b. Print the document.
Do the repeating defects appear?
Refer to Contacting Customer
Support.
The problem is solved.
248
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®
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Troubleshoot a problem
PRINT JOBS DO NOT PRINT
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 From the document you are
trying to print, open the Print
dialog, and then check if you
have selected the correct
printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 2.
SStteepp 22
1 Check if the printer is on.
2 Resolve any error messages that
appear on the display.
3 Print the document.
Is the document printed?
The problem is solved. Go to step 3.
SStteepp 33
1 Check if the ports are working
and if the cables are securely
connected to the computer and
the printer.
For more information, see the
setup documentation that came
with the printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 4.
SStteepp 44
1 Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 5.
SStteepp 55
1 Remove, and then reinstall the
print driver.
2 Print the document.
Is the document printed?
The problem is solved. Refer to Contacting Customer
Support.
Xerox
®
B225/B235 Multifunction Printer User Guide 249
Troubleshoot a problem
JOB PRINTS FROM THE WRONG TRAY OR ON THE WRONG PAPER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if you are printing on the
correct paper.
b. Print the document.
Is the document printed on the
correct paper?
Go to step 2. Load the correct paper size and
paper type.
SStteepp 22
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
You can also change the
settings on the printer control
panel. Navigate to:
SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//
TTyyppee
For non-touch-screen printer
models, press
to navigate
through the settings.
b. Make sure that the settings
match the paper loaded.
c. Print the document.
Is the document printed on the
correct paper?
The problem is solved. Refer to Contacting Customer
Support.
SLOW PRINTING
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that the printer cable is
securely connected to the printer
and to the computer, print server, or
other network device.
Is the printer printing slow?
Go to step 2. The problem is solved.
SStteepp 22 Go to step 3. The problem is solved.
250
Xerox
®
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Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
a. Make sure that the printer is not
in Quiet Mode.
From the control panel, navigate
to: SSeettttiinnggss > DDeevviiccee >
MMaaiinntteennaannccee > CCoonnffiigg MMeennuu
> DDeevviiccee OOppeerraattiioonnss > QQuuiieett
MMooddee
For non-touch-screen printer
models, press
to navigate
through the settings.
b. Print the document.
Is the printer printing slow?
SStteepp 33
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 660000 ddppii.
c. Print the document.
Is the printer printing slow?
Go to step 4. The problem is solved.
SStteepp 44
a. From the control panel, navigate
to: SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >
PPrriinntt RReessoolluuttiioonn
For non-touch-screen printer
models, press
to navigate
through the settings.
b. Set the resolution to 660000 ddppii.
c. Print the document.
Is the printer printing slow?
Go to step 5. The problem is solved.
SStteepp 55
a. Depending on your operating
system, specify the paper type
setting from the Printing
Preferences or Print dialog.
Make sure that the setting
matches the paper loaded.
You can also change the
setting on the printer control
Go to step 6. The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 251
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee. For non-touch-
screen printer models, press
to navigate through
the settings.
Heavier paper prints more
slowly.
Paper narrower than letter,
A4, and legal may print
more slowly.
b. Print the document.
Is the printer printing slow?
SStteepp 66
a. Make sure that the printer
settings for texture and weight
match the paper being loaded.
From the control panel, navigate
to: SSeettttiinnggss > PPaappeerr > MMeeddiiaa
CCoonnffiigguurraattiioonn > MMeeddiiaa TTyyppeess
For non-touch-screen printer
models, press
to navigate
through the settings.
Rough paper textures and heavy
paper weights may print more
slowly.
b. Print the document.
Is the printer printing slow?
Go to step 7. The problem is solved.
252
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®
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Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 77
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is solved.
SStteepp 88
a. Make sure that the printer is not
overheating.
Allow the printer to cool
down after a long print job.
Observe the recommended
ambient temperature for the
printer. For more
information, see Selecting a
location for the printer.
b. Print the document.
Is the printer printing slow?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 253
Troubleshoot a problem
The printer is not responding
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Check if the power cord is
connected to the electrical outlet.
To avoid the risk of fire or electrical
shock, connect the power cord to an
appropriately rated andproperly
grounded electrical outlet that is
near the product and easily
accessible.
Is the printer responding?
The problem is solved. Go to step 2.
SStteepp 22
Check if the electrical outlet is
turned off by a switch or breaker.
Is the electrical outlet turned off by
a switch or breaker?
Turn on the switch or reset the
breaker.
Go to step 3.
SStteepp 33
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
SStteepp 44
Check if the printer is in Sleep or
Hibernate mode.
Is the printer in Sleep or Hibernate
mode?
Press the power button to wake the
printer.
Go to step 5.
SStteepp 55
Check if the cables connecting the
printer and the computer are
inserted to the correct ports.
Are the cables inserted to the
correct ports?
Go to step 6. Insert the cables to the correct
ports.
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SStteepp 66
Install the correct print driver.
Is the printer responding?
The problem is solved. Go to step 7.
SStteepp 77
Turn off the printer, wait for about
10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is solved. Refer to Contacting Customer
Support.
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Unable to read flash drive
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Check if the printer is not busy
processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to finish
processing the other job.
SStteepp 22
Check if the flash drive is supported.
For more information, see
Supported flash drives and file
types.
Is the flash drive supported?
Go to step 3. Insert a supported flash drive.
SStteepp 33
Remove, and then insert the flash
drive.
Does the printer recognize the flash
drive?
The problem is solved. Refer to Contacting Customer
Support.
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Enabling the USB port
From the control panel, navigate to SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > UUSSBB > EEnnaabbllee UUSSBB PPoorrtt
For non-touch-screen printer models, press
to navigate through the settings.
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®
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Network connection problems
CANNOT OPEN EMBEDDED WEB SERVER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
SStteepp 22
Make sure that the printer IP
address is correct.
View the IP address on the
home screen.
An IP address appears as four
sets of numbers separated by
periods, such as
123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct printer IP address
in the address field.
SStteepp 33
Check if you are using a supported
browser:
Internet Explorer version 11 or
later
Microsoft Edge
Safari version 6 or later
Google Chrome
TM
version 32 or
later
Mozilla Firefox version 24 or
later
Is your browser supported?
Go to step 4. Install a supported browser.
SStteepp 44
Check if the network connection is
working.
Is the network connection working?
Go to step 5. Contact your administrator.
SStteepp 55
Make sure that the cable
connections to the printer and print
server are secure. For more
information, see the documentation
Go to step 6. Secure the cable connections.
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AACCTTIIOONN YYEESS NNOO
that came with the printer.
Are the cable connections secure?
SStteepp 66
Check if the web proxy servers are
disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your administrator.
SStteepp 77
Access the Embedded Web Server.
Did the Embedded Web Server
open?
The problem is solved. Refer to Contacting Customer
Support.
CANNOT CONNECT THE PRINTER TO THE WI-FI NETWORK
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that Active Adapter is set
to Auto.
From the control panel, navigate to
SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss >
NNeettwwoorrkk OOvveerrvviieeww > AAccttiivvee
AAddaapptteerr > AAuuttoo
For non-touch-screen printer
models, press
to navigate
through the settings.
Can the printer connect to the Wi-Fi
network?
The problem is solved. Go to step 2.
SStteepp 22
Check if the correct Wi-Fi network is
selected.
Some routers may share the default
SSID.
Are you connecting to the correct
Wi-Fi network?
Go to step 4. Go to step 3.
SStteepp 33
Connect to the correct Wi-Fi
network. For more information, see
Connecting the Printer to a Wi-Fi
The problem is solved. Go to step 4.
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AACCTTIIOONN YYEESS NNOO
Network.
Can the printer connect to the Wi-Fi
network?
SStteepp 44
Check the wireless security mode.
From the control panel, navigate to
SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss >
WWiirreelleessss > WWiirreelleessss SSeeccuurriittyy
MMooddee
For non-touch-screen printer
models, press
to navigate
through the settings.
Is the correct wireless security mode
selected?
Go to step 6. Go to step 5.
SStteepp 55
Select the correct wireless security
mode.
Can the printer connect to the Wi-Fi
network?
The problem is solved. Go to step 6.
SStteepp 66
Make sure that you entered the
correct network password.
Take note of the spaces, numbers,
andcapitalization in the password.
Can the printer connect to the Wi-Fi
network?
The problem is solved. Refer to Contacting Customer
Support.
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Issues with supplies
REPLACE CARTRIDGE, PRINTER REGION MISMATCH USE 708699
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a
worldwide cartridge.
The first number in the message after 42 indicates the region of the printer.
The second number in the message after 42 indicates the region of the cartridge.
TTaabbllee 1122..11 PPrriinntteerr aanndd ttoonneerr ccaarrttrriiddggee rreeggiioonnss
RREEGGIIOONN NNUUMMEERRIICC CCOODDEE
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic
countries, Switzerland
2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages. From
the control panel, navigate to: SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess.
NON-XEROX SUPPLIES
The printer has detected a non-Xerox supply installed in the printer.
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party supplies can affect
the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if third-party
supplies are used. Imaging component usage beyond the intended life may damage your Xerox printer or
associated components.
WWaarrnniinngg:: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use
of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies in your printer, press and
hold X and OK simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a
genuine Xerox supply or part. For more information, refer to Using Genuine Xerox Supplies.
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Clearing Jams
AVOIDING JAMS
Load Paper Properly
Make sure that the paper lies flat in the tray.
CCOORRRREECCTT LLOOAADDIINNGG OOFF PPAAPPEERR IINNCCOORRRREECCTT LLOOAADDIINNGG OOFF PPAAPPEERR
Do not load or remove a tray while the printer is printing.
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Do not slide paper into the tray. Load paper as shown in the illustration.
Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex unit is set to A4.
For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size setting in the
duplex unit is set to Letter.
Push the tray firmly into the printer after loading paper.
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Use Recommended Paper
Use only recommended paper or specialty media.
Do not load paper that is wrinkled, creased, damp, bent, or curled.
Flex, fan, and align the paper edges before loading.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure that the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.
IDENTIFYING JAM LOCATIONS
When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page
has been cleared. Check your printed output for blank pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
1. Automatic document feeder (ADF)
2. Standard output tray
3. Front door
4. Manual feeder
5. Tray
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6. Rear door
7. Duplex unit
PAPER JAM IN THE TRAY
1. Remove the tray.
2. Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3. Insert the tray.
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PAPER JAM IN THE FRONT DOOR
1. Open the front door.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
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2. Remove the imaging unit.
WWaarrnniinngg:: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
WWaarrnniinngg:: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
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3. Remove the jammed paper.
CCAAUUTTIIOONNHHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.
4. Insert the imaging unit.
5. Close the door.
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PAPER JAM IN THE REAR DOOR
1. Open the rear door.
CCAAUUTTIIOONNHHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2. Open the fuser access door.
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3. Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4. Close the fuser access door.
5. Close the rear door.
PAPER JAM IN THE DUPLEX UNIT
1. Pull out the duplex unit, and then remove the jammed paper.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
Note: Make sure that all paper fragments are removed.
2. Insert the duplex unit.
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PAPER JAM IN THE STANDARD OUTPUT TRAY
1. Raise the scanner, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
2. Lower the scanner.
PAPER JAM IN THE MANUAL FEEDER
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
PAPER JAM IN THE AUTOMATIC DOCUMENT FEEDER
1. Remove all original documents from the ADF tray.
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2. Open the ADF cover.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
3. Remove the jammed paper.
Note: Ensure that all paper fragments are removed.
4. Close the ADF cover.
5. Open the scanner cover.
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6. Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
7. Close the scanner cover.
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Paper feed problems
ENVELOPE SEALS WHEN PRINTING
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
b. Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
SStteepp 22
a. Make sure that paper type is set
to Envelope.
From the control panel, navigate
to SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//
TTyyppee
For non-touch-screen printer
models, press
to navigate
through the settings.
b. Send the print job.
Does the envelope seal when
printing?
Refer to Contacting Customer
Support.
The problem is solved.
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COLLATED PRINTING DOES NOT WORK
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. From the control panel, navigate
to SSeettttiinnggss > PPrriinntt > LLaayyoouutt >
CCoollllaattee
For non-touch-screen printer
models, press
to navigate
through the settings.
b. Select OOnn [[11,,22,,11,,22,,11,,22]].
c. Print the document.
Is the document collated correctly?
The problem is solved. Go to step 2.
SStteepp 22
a. From the document that you
are trying to print, open the
Print dialog, and then select
CCoollllaattee.
b. Print the document.
Is the document collated correctly?
The problem is solved. Go to step 3.
SStteepp 33
a. Reduce the number of pages to
print.
b. Print the document.
Are the pages collated correctly?
The problem is solved. Refer to Contacting Customer
Support.
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PAPER FREQUENTLY JAMS
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Remove the tray.
b. Check if paper is loaded
correctly.
Make sure that the paper
guides are positioned
correctly.
Make sure that the stack
height is below the
maximum paper fill
indicator.
Make sure to print on
recommended paper size
and type.
c. Insert the tray.
d. Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is solved.
SStteepp 22
a. From the control panel, navigate
to SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//
TTyyppee
For non-touch-screen printer
models, press
to navigate
through the settings.
b. Set the correct paper size and
type.
c. Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is solved.
SStteepp 33
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Do paper jams occur frequently?
Refer to Contacting Customer
Support.
The problem is solved.
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JAMMED PAGES ARE NOT REPRINTED
AACCTTIIOONN YYEESS NNOO
a. From the control panel, navigate
to SSeettttiinnggss > DDeevviiccee >
NNoottiiffiiccaattiioonnss > JJaamm CCoonntteenntt
RReeccoovveerryy
For non-touch-screen printer
models, press
to navigate
through the settings.
b. In the Jam Recovery menu,
select OOnn or AAuuttoo.
c. Print the document.
Are the jammed pages reprinted?
The problem is solved. Contact Contacting Customer
Support.
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E-mailing problems
DISABLING THE SMTP SERVER NOT SET UP ERROR MESSAGE
Depending on your printer model, from the control panel, select an option:
Touch HHoommee >> SSeettttiinnggss >> EE--mmaaiill >> EE--mmaaiill SSeettuupp >> DDiissaabbllee SSMMTTPP SSeerrvveerr nnoott sseett uupp” eerrrroorr >> OOnn.
Navigate to SSeettttiinnggss >> EE--mmaaiill >> OOKK >> EE--mmaaiill SSeettuupp >> OOKK >> DDiissaabbllee “SSMMTTPP SSeerrvveerr nnoott sseett uupp” eerrrroorr >> OOKK >>
OOnn >> OOKK.
To prevent the error from happening again, do one of the following:
Update the firmware. For more information, see
Configure the e-mail SMTP settings. For more information, see Updating Software.Configuring the Email SMTP
Settings.
CANNOT SEND E-MAILS
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that the e-mail SMTP
settings are configured correctly.
For more information, see
Configuring the Email SMTP
Settings.
Can you send an e-mail?
The problem is solved. Go to step 2.
SStteepp 22
Make sure that you are using the
correct password. Depending on
your e-mail service provider, use
your account password, app
password, or authentication
password. For more information,
see Configuring the Email SMTP
Settings.
Can you send an e-mail?
The problem is solved. Go to step 3.
SStteepp 33
Make sure that the printer is
connected to a network and that
the network is connected to the
Internet.
Can you send an e-mail?
The problem is solved. Refer to Contacting Customer
Support.
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®
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Troubleshoot a problem
Faxing problems
CANNOT SEND OR RECEIVE FAXES
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Resolve any error messages that
appear on the display.
Can you send or receive a fax?
The problem is solved. Go to step 2.
SStteepp 22
Make sure that the cable
connections for the following
equipment are secure:
Telephone
Handset
Answering machine
Can you send or receive a fax?
The problem is solved. Go to step 3.
SStteepp 33
Check for a dial tone.
Call the fax number to check if it
is working properly.
If you are using the On Hook
Dial feature, then turn up the
volume to check if you hear a
dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
SStteepp 44
Check the telephone wall jack.
a. Connect the analog telephone
directly to the wall jack.
b. Listen for a dial tone.
c. If you do not hear a dial tone,
then use a different telephone
cable.
d. If you still do not hear a dial
tone, then connect the analog
telephone to a different wall
jack.
The problem is solved. Go to step 5.
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AACCTTIIOONN YYEESS NNOO
e. If you hear a dial tone, then
connect the printer to that wall
jack.
Can you send or receive a fax?
SStteepp 55
Check if the printer is connected to
an analog phone service or to the
correct digital connector.
If you are using an Integrated
Services for Digital Network
(ISDN) telephone service, then
connect to an analog telephone
port of an ISDN terminal
adapter. For more information,
contact your ISDN provider.
If you are using DSL, then
connect to a DSL filter or router
that supports analog use. For
more information, contact your
DSL provider.
If you are using a private
branch exchange (PBX)
telephone service, then make
sure that you are connecting to
an analog connection on the
PBX. If none exists, then
consider installing an analog
telephone line for the fax
machine.
Can you send or receive a fax?
The problem is solved. Go to step 6.
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AACCTTIIOONN YYEESS NNOO
SStteepp 66
Temporarily disconnect other
equipment and disable other
telephone services.
a. Disconnect other equipment
(such as answering machines,
computers, modems, or
telephone line splitters) between
the printer and the telephone
line.
b. Disable call waiting and voice
mail. For more information,
contact your telephone
company.
Can you send or receive a fax?
The problem is solved. Go to step 7.
SStteepp 77
Scan the original document one
page at a time.
a. Dial the fax number.
b. Scan the document.
Can you send or receive a fax?
The problem is solved. Refer to Contacting Customer
Support.
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CAN RECEIVE BUT NOT SEND FAXES
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Load the original document
properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is solved. Go to step 2.
SStteepp 22
Set up the shortcut number
properly.
Check if the shortcut number is
set for the telephone number
that you want to dial.
Dial the telephone number
manually.
Can you send faxes?
The problem is solved. Refer to Contacting Customer
Support.
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CAN SEND BUT NOT RECEIVE FAXES
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that the paper source is
not empty.
Can you receive faxes?
The problem is solved. Go to step 2.
SStteepp 22
Check the ring count delay settings.
From the control panel, navigate to
SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx
RReecceeiivvee SSeettttiinnggss > RRiinnggss ttoo
AAnnsswweerr
For non-touch-screen printer
models, press
to navigate
through the settings.
Can you receive faxes?
The problem is solved. Go to step 3.
SStteepp 33
If the printer is printing blank
pages, then see Blank or White
Pages.
Can you receive faxes?
The problem is solved. Refer to Contacting Customer
Support.
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POOR FAX PRINT QUALITY
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that there are no print
quality defects.
a. From the control panel, navigate
to SSeettttiinnggss > TTrroouubblleesshhoooottiinngg
> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess
For non-touch-screen printer
models, press
to navigate
through the settings.
b. Correct any print quality defects.
For more information, see Print
quality is poor.
Is the fax print quality satisfactory?
The problem is solved. Go to step 2.
SStteepp 22
Decrease the incoming fax
transmission speed.
a. From the control panel, navigate
to SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp>>
FFaaxx RReecceeiivvee SSeettttiinnggss > AAddmmiinn
CCoonnttrroollss > MMaaxx SSppeeeedd
For non-touch-screen printer
models, press
to navigate
through the settings.
b. Select a lower transmission
speed.
Is the fax print quality satisfactory?
The problem is solved. Refer to Contacting Customer
Support.
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Scanning problems
CANNOT SCAN TO A COMPUTER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Perform a copy job.
Is the copy job successful?
Go to step 3. Go to step 2.
SStteepp 22
a. Turn off the printer, wait for
about 10 seconds, and then
turn it back on.
b. Scan the document.
Can you scan the document to a
computer?
The problem is solved. Go to step 3.
SStteepp 33
Check the printer connectivity.
a. Print the Network Setup Page.
From the control panel, navigate
to SSeettttiinnggss > RReeppoorrttss >
NNeettwwoorrkk > NNeettwwoorrkk SSeettuupp
PPaaggee
b. Check the network status.
Is the printer connected to the
network?
Go to step 5. Go to step 4.
SStteepp 44
a. Connect the printer to the
network.
b. Scan the document.
Can you scan the document to a
computer?
The problem is solved. Go to step 5.
SStteepp 55
a. Make sure that the printer and
the computer are connected to
the same network.
b. Scan the document.
Can you scan the document to a
computer?
The problem is solved. Refer to Contacting Customer
Support.
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CANNOT SCAN TO A NETWORK FOLDER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Create a network folder
shortcut.
b. Scan a document using the
shortcut. For more information,
see Scanning to a network
folder.
Can you scan a document and save
it to a network folder?
The problem is solved. Go to step 2.
SStteepp 22
Note: Make sure that the
network folder path and
format are correct. For
example, //server_
hostname/foldername/path,
where server_hostname is a
fully qualified domain
(FQDN) or IP address.
Is the network folder path and
format correct?
Go to step 3. Go to step 4.
SStteepp 33
Make sure that you have a write
access permission to the network
folder.
Can you scan a document and save
it to a network folder?
The problem is solved. Go to step 4.
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AACCTTIIOONN YYEESS NNOO
SStteepp 44
Update the network folder shortcut.
a. Open a web browser, and then
type the printer IP address in
the address field.
View the printer IP address
on the home screen. The IP
address appears as four sets
of numbers separated by
periods, such as
123.123.123.123.
If you are using a proxy
server, then temporarily
disable it to load the web
page correctly.
b. Click SShhoorrttccuuttss, and then select
a shortcut.
If you have multiple shortcut
types, then select Network
Folder.
c. In the Share Path field, type the
network folder path.
If your share path is \
\server_hostname
\foldername\path, then type
//server_hostname/
foldername/path.
Make sure that you use
forward slashes when typing
the share path.
d. From the Authentication menu,
select your authentication
method.
If Authentication is set to “Use
assigned username and
password,” then in the User
Name and Password fields, type
your credentials.
e. Click SSaavvee.
Can you scan a document and save
it to a network folder?
The problem is solved. Go to step 5.
SStteepp 55 The problem is solved. Refer to Contacting Customer
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AACCTTIIOONN YYEESS NNOO
Make sure that the printer and the
network folder are connected to the
same network.
Can you scan a document and save
it to a network folder?
Support.
PARTIAL COPIES OF DOCUMENT OR PHOTO
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Make sure that the document or
photo is loaded facedown on
the upper left corner of the
scanner glass.
b. Copy the document or photo.
Is the document or photo copied
correctly?
The problem is solved. Go to step 2.
SStteepp 22
a. Match the paper size setting
and the paper loaded in the
tray.
b. Copy the document or photo.
Is the document or photo copied
correctly?
The problem is solved. Refer to Contacting Customer
Support.
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SCAN JOB WAS NOT SUCCESSFUL
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Check the cable connections.
a. Make sure that the Ethernet or
USB cable is securely connected
to the computer and the printer.
b. Resend the scan job.
Is the scan job successful?
The problem is solved. Go to step 2.
SStteepp 22
Check the file you want to scan.
a. Make sure that the file name is
not already used in the
destination folder.
b. Make sure that the document or
photo you want to scan is not
open in another application.
c. Resend the scan job.
Is the scan job successful?
The problem is solved. Go to step 3.
SStteepp 33
a. Make sure that the AAppppeenndd
ttiimmee ssttaammpp or the OOvveerrwwrriittee
eexxiissttiinngg ffiillee check box is
selected in the destination
configuration settings.
b. Resend the scan job.
Is the scan job successful?
The problem is solved. Refer to Contacting Customer
Support.
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POOR COPY QUALITY
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Clean the scanner glass and the
ADF glass with a damp, soft,
lint-free cloth.If your printer has
a second ADF glass inside the
ADF, then also clean that glass.
For more information, see
Cleaning the Scanner.
b. Make sure that the document or
photo is loaded facedown on
the upper left corner of the
scanner glass.
c. Copy the document or photo.
Is the copy quality satisfactory?
The problem is solved. Go to step 2.
SStteepp 22
a. Check the quality of the original
document or photo.
b. Adjust the scan quality settings.
c. Copy the document or photo.
Is the copy quality satisfactory?
The problem is solved. Refer to Contacting Customer
Support.
VERTICAL DARK STREAKS ON OUTPUT WHEN SCANNING FROM THE ADF
AACCTTIIOONN YYEESS NNOO
a. Open the scanner cover.
b. Using a damp, soft, lint-free
cloth, wipe the ADF glass and
the ADF glass pad.
c. Close the scanner cover.
d. Scan the document.
Do vertical streaks appear on
scanned documents?
Refer to Contacting Customer
Support.
The problem is solved.
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SCANNER DOES NOT CLOSE
AACCTTIIOONN YYEESS NNOO
Remove obstructions that keep the
scanner cover open.
Did the scanner cover close
correctly?
The problem is solved. Refer to Contacting Customer
Support.
SCANNING TAKES TOO LONG OR FREEZES THE COMPUTER
AACCTTIIOONN YYEESS NNOO
Close all applications that are
interfering with the scan.
Does scanning take too long or
freeze the computer?
Refer to Contacting Customer
Support.
The problem is solved.
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SCANNER DOES NOT RESPOND
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the power cord is
connected properly to the
printer and the electrical outlet.
To avoid the risk of fire or
electrical shock, connect the
power cord to an appropriately
rated and properly grounded
electrical outlet that is near the
product and easily accessible.
b. Copy or scan the document.
Is the scanner responding?
The problem is solved. Go to step 2.
SStteepp 22
a. Check if the printer is turned on.
b. Resolve any error messages that
appear on the display.
c. Copy or scan the document.
Is the scanner responding?
The problem is solved. Go to step 3.
SStteepp 33
a. Turn off the printer, wait for
about 10 seconds, and then
turn the printer on.
b. Copy or scan the document.
Is the scanner responding?
The problem is solved. Refer to Contacting Customer
Support.
ADJUSTING SCANNER REGISTRATION
1. From the control panel, navigate to SSeettttiinnggss > DDeevviiccee > MMaaiinntteennaannccee > CCoonnffiigg MMeennuu > SSccaannnneerr
CCoonnffiigguurraattiioonn > SSccaannnneerr MMaannuuaall RReeggiissttrraattiioonn > PPrriinntt QQuuiicckk TTeesstt.
For non-touch-screen printer models, press
to navigate through the settings.
2. Place the Print Quick Test page on the scanner glass, and then select FFllaattbbeedd RReeggiissttrraattiioonn.
3. Select CCooppyy QQuuiicckk TTeesstt.
4. Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Left Margin and
Top Margin.
5. Repeat Step 3 and Step 4 and until the margins of the Copy Quick Test page closely match the original
document.
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ADJUSTING ADF REGISTRATION
1. From the control panel, navigate to SSeettttiinnggss > DDeevviiccee > MMaaiinntteennaannccee > CCoonnffiigg MMeennuu > SSccaannnneerr
CCoonnffiigguurraattiioonn > SSccaannnneerr MMaannuuaall RReeggiissttrraattiioonn > PPrriinntt QQuuiicckk TTeesstt.
For non-touch-screen printer models, press
to navigate through the settings.
2. Place the Print Quick Test page on the ADF tray, and then select FFrroonntt AADDFF RReeggiissttrraattiioonn.
Note: To align the front ADF registration, place the test page faceup, short edge first into the ADF.
3. Select CCooppyy QQuuiicckk TTeesstt.
4. Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Horizontal
Adjust and Top Margin.
5. Repeat Step 3 and Step 4 and until the margins of the Copy Quick Test page closely match the original
document.
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Contacting Customer Support
Before contacting customer support, make sure to have the following information:
Printer problem
Error message
Printer model type and serial number
To receive email, chat support, or to browse the supported documentation, drivers, and other downloads, go to
www.xerox.com, click on the CCuussttoommeerr SSuuppppoorrtt link, and search for your product.
Technical support via telephone is also available. In the U.S. or Canada, go to www.xerox.com/supplies. For other
countries or regions, go to or contact the place where you purchased the printer.
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Regulatory Information
This appendix contains:
Basic Regulations . . .... . ..... . .... . ...... . .... . .... . . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . .. 296
Copy Regulations ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 305
Material Safety Data Sheets ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ..... . . ... . . ..... . .... . .... . . .... . . ... . . ..... 308
Basic Regulations
NOISE EMISSION LEVELS
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
11--MMEETTEERR AAVVEERRAAGGEE SSOOUUNNDD PPRREESSSSUURREE,, DDBBAA
Printing One-sided: 52
Two-sided: 50
Scanning 52
Copying 55
Ready 14
EUROPEAN UNION LOT 19 ECODESIGN DIRECTIVE
Per European Commission Ecodesign Directive, the light source contained within this product or its components is
intended to be used for Image Capture or Image Projection only, and is not intended for use in other applications.
STATIC SENSITIVITY NOTICE
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols
without first touching a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks, such
as clearing paper jams or replacing supplies, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer, even if the symbol is not present.
ENERGY STAR
Any Xerox product bearing the ENERGY STAR emblem on the product or on a start-up
screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR
requirements as of the date of manufacture.
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TEMPERATURE INFORMATION
Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Shipping temperature -40 to 43.3°C (–40 to 110°F)
Storage temperature and relative
humidity
-40 to 43.3°C (–40 to 110°F), 8 to 80% RH
INFORMACIÓN DE LA ENERGÍA DE MÉXICO
Consumo de energía en operación: 550 Wh
Consumo de energía en modo de espera: 0.1 Wh
Cantidad de producto por unidad de energía consumida: 4.15 páginas/Wh
LASER NOTICE
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class
I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC
60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is
never any human access to laser radiation above a Class I level during normal operation, user maintenance, or
prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser with the
following specifications:
Class: IIIb (3b) AlGaAs
Nominal output power (milliwatts): 15
Wavelength (nanometers): 775–800
POWER
Product Power Consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
MMOODDEE DDEESSCCRRIIPPTTIIOONN
PPOOWWEERR CCOONNSSUUMMPPTTIIOONN
((WWAATTTTSS))
Printing The product is generating hard-copy output from
electronic inputs.
One-sided: 460
Two-sided: 325
Copy The product is generating hard-copy output from hard-
copy original documents.
460
Scan The product is scanning hard-copy documents. N/A (B225); 9.5 (B235, flash drive)
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MMOODDEE DDEESSCCRRIIPPTTIIOONN
PPOOWWEERR CCOONNSSUUMMPPTTIIOONN
((WWAATTTTSS))
Ready The product is waiting for a print job. 5.5 (B225); 6.0 (B235)
Sleep Mode The product is in a high-level energy-saving mode. 1.2 (B225) or 1.1 (B235)
Hibernate The product is in a low-level energy-saving mode. N/A
Off The product is plugged into an electrical outlet, but the
power switch is turned off.
0.1 (B225); 0.2 (B235)
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this
product is not used for a specified period of time, called the Sleep Mode Timeout.
Note: Factory default Sleep Mode Timeout for this product is 15 minutes.
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes. If
the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time
of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Hibernate Mode
This product is designed with an ultra-low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
Using the Hibernate Timeout
Using the Schedule Power modes
Note: Factory default Hibernate Timeout for this product in all countries or regions is 3 days.
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Off Mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
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Total Energy Usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
TELECOMMUNICATION REGULATORY NOTICES
Regulatory Notices for Telecommunication Terminal Equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card.
FCC Requirements Notice to Users of the US Telephone Network
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council
for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information,
a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your
telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord (RJ-11)
that is26 AWG or larger when connecting this product to the public switched telephone network. See your setup
documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the total RENs, contact your local telephone company. For
products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of
0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect
the operation of this equipment. If this happens, the telephone company will provide advance notice in order for
you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact your point of purchase. If
the equipment is causing harm to the telephone network, the telephone company may request that you disconnect
the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact your point of
purchase.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission, or corporation commission for information.
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Regulatory Information
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a margin at
the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent
and an identification of the business or other entity, or other individual sending the message, and the telephone
number of the sending machine or such business, other entity, or individual. (The telephone number provided may
not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)
Refer to your user documentation in order to program this information into your fax machine.
Notice to Users of the Canadian Telephone Network
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a
telephone interface. The termination of an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product label.
This equipment uses CA11A telephone jacks.
Avis Réservé aux Utilisateurs du Réseau Téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Innovation, Sciences et Développement économique
Canada.
Le numéro REN (ringer equivalence number: numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent
être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le
numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to Users of the New Zealand Telephone Network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of
terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for
connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of
warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of
telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of
Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it
is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
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For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected to the
same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following limits
for compliance to Telecom's specifications:
There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and
the beginning of the next call attempt.
The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is
not less than 5 seconds between the end of one call attempt and the beginning of another.
Verwendung dieses Produkts in Deutschland
Für dieses Produkt muss ein deutscher Billing Tone Filter zur Zählzeichenübertragung für jede Leitung installiert
werden, über die in Deutschland Zeitsteuertakte übertragen werden. Zeitsteuertakte sind in analogen Leitungen in
Deutschland möglicherweise nicht vorhanden. Der Teilnehmer kann die Bereitstellung von Zeitsteuertakten
veranlassen oder beim deutschen Netzanbieter telefonisch deren Deaktivierung beantragen. Im Regelfall werden
Zeitsteuertakte nur dann bereitgestellt, wenn dies vom Teilnehmer bei der Installation ausdrücklich erwünscht wird.
Using this Product in Switzerland
This product requires a Swiss billing tone filter to be installed on any line which receives metering pulses in
Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse devant être installé sur toute ligne
recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung für jede Leitung installiert
werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, da installare su tutte le linee che ricevono impulsi remoti in
Svizzera.
REGULATORY NOTICES FOR WIRELESS PRODUCTS
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.xerox.com.
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Regulatory Information
Modular Component Notice
Wireless models contain modular components. To determine which modular components are installed in your
particular product, refer to the labeling on your actual product.
Exposure to Radio Frequency Radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any
persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Innovation, Science and Economic Development Canada
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standards.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the
device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement
économique Canada. Son fonctionnement est soumis aux deux conditions suivantes:
1. Cet appareil ne doit pas causer d'interférences et
2. Il doit accepter toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement
indésirable.
European Union and European Economic Area Compliance
The CE mark applied to this product indicates compliance to applicable EU Directives. The full text
of the EU Declaration of Conformity is located at https://www.xerox.com/en-us/about/ehs.
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all the
countries listed in the table below:
AT BE BG CH CY CZ
DE DK EE EL ES FI
FR HR HU IE IS IT
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LI LT LU LV MT
NL NO PL PT RO
SE SI SK TR UK
EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands and Maximum RF Power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725 in
the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is 20dBm for both bands.
FEDERAL COMMUNICATIONS COMMISSION (FCC) COMPLIANCE INFORMATION STATEMENT
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable. Use of a substitute cable not properly shielded and
grounded may result in a violation of FCC regulations.
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the
following:
WWeebb aaddddrreessss: https://www.xerox.com/en-us/about/ehs
CCaallll ((UUSS aanndd CCaannaaddaa oonnllyy)): 1–800–ASK-XEROX (1–800–275–9376)
EEmmaaiill: [email protected]
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Regulatory Information
INNOVATION, SCIENCE AND ECONOMIC DEVELOPMENT CANADA COMPLIANCE STATEMENT
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et Développement économique Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
GERMANY
Blendschutz
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um
störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren
Gesichtsfeld platziert werden.
Importeur
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland
TURKEY ROHS REGULATION
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”
“EEE yönetmeliğine uygundur.”
UKRAINE ROHS COMPLIANCE
Обладнання відповідаєвимогам Технічного регламенту щодо обмеження
використання деяких небезпечних речовин в електричному та електронному
обладнані, затвердженого постановою Кабінету Міністрів України від 3 грудня
2008 1057.
(The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of
Ministry of Ukraine as of December 3, 2008, in terms of restrictions for the use of certain dangerous substances in
electrical and electronic equipment.)
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Copy Regulations
UNITED STATES
Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties
of fine or imprisonment may be imposed on those guilty of making such reproductions.
1. Obligations or Securities of the United States Government, such as:
Certificates of Indebtedness.
National Bank Currency.
Coupons from Bonds.
Federal Reserve Bank Notes.
Silver Certificates.
Gold Certificates.
United States Bonds.
Treasury Notes.
Federal Reserve Notes.
Fractional Notes.
Certificates of Deposit.
Paper Money.
Bonds and Obligations of certain agencies of the government, such as FHA and so on.
Bonds. United States Savings Bonds may be photographed only for publicity purposes in connection with
the campaign for the sale of such bonds.
Internal Revenue Stamps. If it is necessary to reproduce a legal document on which there is a canceled
revenue stamp, this may be done provided the reproduction of the document is performed for lawful
purposes.
Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be photographed,
provided the reproduction is in black and white and is less than 75% or more than 150% of the linear
dimensions of the original.
Postal Money Orders.
Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.
Stamps and other representatives of value, of whatever denomination, which have been or may be issued
under any Act of Congress.
Adjusted Compensation Certificates for Veterans of the World Wars.
2. Obligations or Securities of any Foreign Government, Bank, or Corporation.
3. Copyrighted materials, unless permission of the copyright owner has been obtained or the reproduction falls
within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these
provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for
Circular R21.
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4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed.
5. Passports. Foreign Passports may be photographed.
6. Immigration papers.
7. Draft Registration Cards.
8. Selective Service Induction papers that bear any of the following Registrant’s information:
Earnings or Income.
Court Record.
Physical or mental condition.
Dependency Status.
Previous military service.
Exception: United States military discharge certificates may be photographed.
9. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various
Federal Departments, such as FBI, Treasure, and so on (unless photograph is ordered by the head of such
department or bureau).
Reproducing the following is also prohibited in certain states:
Automobile Licenses.
Drivers’ Licenses.
Automobile Certificates of Title.
The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt,
consult your attorney.
For more information about these provisions contact the Copyright Office, Library of Congress, Washington, D.C.
20559. Ask for Circular R21.
CANADA
Parliament, by stature, has forbidden the reproduction of the following subjects under certain circumstances.
Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions.
Current bank notes or current paper money
Obligations or securities of a government or bank
Exchequer bill paper or revenue paper
The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of a court of
law
Proclamations, orders, regulations, or appointments, or notices thereof (with intent to falsely cause same to
purport to have been printed by the Queens Printer for Canada, or the equivalent printer for a province)
Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of a province,
the government of a state other than Canada or a department, board, Commission, or agency established by
the Government of Canada or of a province or of a government of a state other than Canada
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Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province
or by the government of a state other than Canada
Documents, registers, or records kept by public officials charged with the duty of making or issuing certified
copies thereof, where the copy falsely purports to be a certified copy thereof
Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark
owner
This list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is assumed for its
completeness or accuracy. In case of doubt, consult your solicitor.
OTHER COUNTRIES
Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on
those found guilty of making such reproductions.
Currency notes
Bank notes and checks
Bank and government bonds and securities
Passports and identification cards
Copyright material or trademarks without the consent of the owner
Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact
your legal counsel.
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Material Safety Data Sheets
For Material Safety Data information regarding your printer, go to:
Web Address: https://safetysheets.business.xerox.com/en-us/
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Other markets, send an email request to [email protected]
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Recycling and Disposal
This appendix contains:
Product Disposal and Recycling.. . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . .... . ..... . . ... . . .... . ..... . .... . ..... . . ... . . .... . . .... . .... 310
North America. ..... . . ... . . .... . ..... . .... . ..... . .... . ..... . . .... . .... . . .... . .... . ...... . .... . ..... . .... . .... . . .... . . ... . . ..... . .... . ..... . .... . . 311
Xerox Green World Alliance .... . . ..... . .... . .... . . .... . .... . . ..... . .... . ..... . .... . ..... . .... . . ... . . ..... . .... . ..... . . ... . . .... . ..... . .... . .. 312
Waste from Electrical and Electronic Equipment (WEEE) Directive .. . . .... . .... . . ..... . .... . ..... . .... . ..... . ..... . .... . ..... . ... 313
Product Disposal and Recycling
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
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North America
Xerox operates an equipment take-back and reuse and recycle program. Contact your Xerox representative (1–800–
ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox
environmental programs, go to https://www.xerox.com/en-us/about/ehs.
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Xerox Green World Alliance
The Xerox Green World Alliance Program allows you to return qualified supplies to Xerox for reuse or recycling. One
hundred percent of the empty cartridges returned to Xerox are either reused or de-manufactured for recycling. The
boxes used to return the cartridges are also recycled.
To return Xerox cartridges for reuse or recycling, do the following:
1. Go to https://www.xerox.com/office/recycle.
2. Click RReeccyycclliinngg.
3. Select an option for return.
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Waste from Electrical and Electronic Equipment (WEEE) Directive
The WEEE logo signifies specific recycling programs and procedures for electronic products
in countries of the European Union. We encourage the recycling of our products.
If you have further questions about recycling options, contact your local sales office.
INDIA E-WASTE NOTICE
This product including components, consumables, parts and spares complies with the “India E-Waste Rules” and
prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers
in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the exemption set in
the Rule.
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