Xerox® B305/B315 Multifunction Printer

VERSION 2.2

FEBRUARY 2023

702P09014

Xerox

B305/B315

Multifunction Printer

User Guide

is trademark of Xerox Corporation in the United States and

other countries.

Adobe

, Adobe PDF logo, Adobe

Reader

, Adobe

Type Manager

, ATM

™

, Flash

, Macromedia

, Photoshop

, and

PostScript

are trademarks or registered trademarks of Adobe Systems, Inc.

Apple

, Bonjour

, EtherTalk

™

, TrueType

, iPad

, iPhone

, iPod

, iPod touch

, AirPrint

and the AirPrint Logo

, Mac

Mac OS

, and Macintosh

are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.

Gmail

™

webmail service, and Android

™

mobile technology platform are trademarks of Google, Inc.

HP-GL

, HP-UX

, and PCL

are registered trademarks of Hewlett-Packard Corporation in the United States and/or

other countries.

IBM

and AIX

are registered trademarks of International Business Machines Corporation in the United States and/

or other countries.

McAfee

, ePolicy Orchestrator

, and McAfee ePO

™

are trademarks or registered trademarks of McAfee, Inc. in the

United States and other countries.

Microsoft

, Windows Vista

, Windows

, Windows Server

, and OneDrive

are registered trademarks of Microsoft

Corporation in the United States and other countries.

Mopria is a trademark of the Mopria Alliance.

PANTONE

and other Pantone, Inc. trademarks are the property of Pantone, Inc.

UNIX

is a trademark in the United States and other countries, licensed exclusively through X/ Open Company

Limited.

Linux

is a registered trademark of Linus Torvalds.

Wi-Fi CERTIFIED Wi-Fi Direct

is a trademark of the Wi-Fi Alliance.

PCL

is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands

(language) and functions included in its printer products. This printer is intended to be compatible with the PCL

language. This means the printer recognizes PCL commands used in various application programs, and that the

printer emulates the functions corresponding to the commands.

All other trademarks are the property of their respective owners.

Xerox

B305/B315 Multifunction Printer User Guide 3

Contents

Safety information ............ .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 11

Conventions ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 12

Product Statements ............ .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 13

Maintenance Safety ....... . . . . . . . .............. . . . . . . . .............. . . . . . . . ............ . . . . . . . .............. . . . . . . . .............. . . . . . . . .16

Consumable Information............... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 17

Learn about the printer ......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .19

Finding Information About the Printer......... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 20

Printer configuration . . . . . . ............ .. . . . . . .............. .. . . . . . .............. . . . . . . . .............. . . . . . .............. .. . . . . . ........... 22

Using the control panel .......... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 23

Customizing the home screen......... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 24

Changing the language of the keyboard on the display.......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 25

Understanding the status of the indicator light ........ .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 26

Selecting paper....... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 27

Paper guidelines ....................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 27

Paper characteristics............ .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 27

Unacceptable paper. . . . . .............. . . . . . . . .............. . . . . . . . ............. . . . . . . . . ............ . . . . . . . .............. . . . . . . . .... 28

Selecting preprinted forms and letterhead. .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 28

Storing paper. . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 29

Supported paper sizes ...................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 29

Supported paper types .............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 32

Supported paper weights . . . . . .............. .. . . . . . .............. .. . . . . . .............. . . . . . . . ............ .. . . . . . .............. .. . . 33

Set up, Install, and Configure ...... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 35

Selecting a location for the printer.. ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 36

Attaching cables . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 38

Finding the IP Address of the Printer . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 40

Installing optional trays.. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 41

Initial Setup Wizard ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 42

Xerox

Easy Assist App ..................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 43

Connecting to the Xerox

Easy Assist App for Installed Printers ................... .. . . . . . . . . ........... .. . . . . . . ....... 45

Networking . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 47

Connecting the printer to a wired Ethernet network ........ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 47

Connecting the printer to a Wi-Fi network . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 47

Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) .. . . . . ........... .. . . . . . . ....... 47

Configuring Wi-Fi Direct.............. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 48

Connecting a mobile device to the printer . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 49

Connecting a computer to the printer. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 49

Deactivating the Wi-Fi network . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 50

Checking the printer connectivity.. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 50

Setting up the printer to fax ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 51

Setting up the fax function..... . . . . . . . . ............. . . . . . . . . ............ . . . . . . . ............. . . . . . . . . ............. . . . . . . . . ........ 51

Setting up fax using a standard telephone line........ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 52

4 Xerox

B305/B315 Multifunction Printer User Guide

Setting up fax in countries or regions with different telephone wall jacks and plugs ................. .. . . . . . . . . . 53

Connecting to a distinctive ring service .... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 55

Setting the fax date and time ...... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 55

Configuring daylight saving time . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 55

Configuring the fax speaker settings. . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 55

Configuring Device Sounds Settings...................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 56

Configuring the e-mail SMTP settings. ............ . . . . . . . ............. . . . . . . .............. . . . . . . . .............. . . . . . . . ............. . . 57

Using the e-mail setup wizard in the printer . .............. . . . . . . . .............. . . . . . . . ............ .. . . . . . .............. . . . . . . . .... 58

Using the Settings menu in the printer ......................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 59

Using the Embedded Web Server . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 60

Email Service Providers . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 60

Loading paper and specialty media ................... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 68

Setting the paper size and type....... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . ............ . . . . . . . . 68

Configuring Universal paper settings ...................... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 68

Loading Trays ........ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 68

Loading the Multipurpose Feeder............ . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 70

Linking trays .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 71

Installing and updating software, drivers, and firmware.......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 72

Installing the printer software . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 72

Adding printers to a computer .... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 72

Installing the Software ...................... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 73

Updating Software .................... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 77

Exporting or importing a configuration file ..... . . . . . . . . ............ . . . . . . . .............. . . . . . . . ............. . . . . . . . . ........ 77

Adding available options in the print driver. . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 78

Printing the Menu Settings Page .. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 79

Secure the printer ..................... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 81

Locating the security slot . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 82

Erasing printer memory ... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 83

Restoring factory default settings . .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 84

Statement of Volatility .............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 85

Print . . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 87

Printing from a computer............ .. . . . . . . . . ........... .. . . . . . . . ............ . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . ......... 88

Printing from a mobile device ................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 89

Printing from a mobile device using Mopria Print Service.......... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 89

Printing from a mobile device using AirPrint. ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 89

Printing from a mobile device using Wi-Fi Direct® .................. .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 89

Printing from a flash drive.................. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 90

Supported flash drives and file types... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 91

Flash drives............. .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 91

File types . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 91

Configuring confidential jobs............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 92

Printing confidential and other held jobs................ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 93

For Windows users . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 93

Contents

Xerox

B305/B315 Multifunction Printer User Guide 5

For Macintosh users ..... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 93

Printing a font sample list ....... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 94

Placing separator sheets between copies . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 95

Canceling a print job...... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .96

From the printer control panel..... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 96

From the computer ....................... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 96

Adjusting toner darkness . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 97

Copy.................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 99

Using the automatic document feeder and scanner glass .... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 100

Making copies . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 101

Copying photos . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 102

Copying on letterhead. . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 103

Copying on both sides of the paper ..... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 104

Reducing or enlarging copies ....... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 105

Copying multiple pages onto a single sheet ........ .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 106

Collating copies ..... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 107

Copying cards. . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 108

Creating a copy shortcut......... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 109

E-mail ................... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 111

Using the automatic document feeder and scanner glass .... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 112

Sending an e-mail ................. .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 113

Using the control panel....... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 113

Using a shortcut number............ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 113

Creating an e-mail shortcut......... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 114

Fax........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 115

Using the automatic document feeder and scanner glass .... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 116

Sending a fax .................... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 117

Using the control panel....... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 117

Scheduling a fax ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 118

Creating a fax destination shortcut. . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 119

Changing the fax resolution ..................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 120

Adjusting the fax darkness . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 121

Printing a fax log . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 122

Blocking junk faxes ......... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 123

Holding a fax.. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 124

Forwarding a fax ..... .. . . . . . . . ............ .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 125

Scan . ......... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 127

Using the automatic document feeder and scanner glass .... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 128

Scanning to a computer .. .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 129

Contents

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For Windows users . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 129

For Macintosh users ..... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 129

Scanning to an FTP server using a shortcut ................ . . . . . . . .............. . . . . . . . ............ .. . . . . . . . ............ . . . . . . . .. 130

Scanning to a network folder using a shortcut . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 131

Scanning to a flash drive ..... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 132

Use printer menus. ......... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 133

Menu map ..... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 134

Device. . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 136

Preferences. . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 136

Eco-Mode........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 138

Remote Operator Panel.... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 139

Notifications.............. . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 140

Power Management............ .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 142

Restore Factory Defaults . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 143

Maintenance ...... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 144

Visible Home Screen Icons . . . . . . ........... .. . . . . . . . ............ .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . ............ .. 148

About this Printer. ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 148

Print.............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 149

Layout........ .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 149

Setup ................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . ............ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 150

Quality ....... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 151

PDF. ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 152

PostScript . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 152

PCL ............ .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 153

Image ..... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 155

Paper . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 156

Tray Configuration. . . . . . . .............. . . . . . . . ............. . . . . . . . . ............. . . . . . . . . ............ . . . . . . . ............. . . . . . . . . .. 156

Media Configuration . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 157

Copy.................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 160

Copy Defaults . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 160

Fax ............ .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 162

Fax Defaults........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 162

E-mail . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 171

E-mail Setup .......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 171

E-mail Defaults....... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 172

FTP. . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 176

FTP Defaults ............... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 176

USB Drive . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 179

Flash Drive Scan ..... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 179

Flash Drive Print ...... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 181

Network/Ports.................... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 183

Network Overview.............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 183

Wireless .......... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 184

Wi-Fi Direct . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 187

AirPrint . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 187

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B305/B315 Multifunction Printer User Guide 7

Mobile Services Management ................. .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 188

Ethernet. . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 189

TCP/IP........ .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 191

SNMP.. .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 193

IPSec.. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 195

802.1x....................... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 196

LPD Configuration .. . . . . . .............. .. . . . . . .............. . . . . . . . .............. . . . . . . . ............ .. . . . . . .............. . . . . . . . .. 197

HTTP/FTP Settings ....... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 198

USB . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 199

Restrict external network access ...... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 200

Universal Print. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 200

Security ................. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 203

Login Methods ............ .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 203

Certificate Management ......... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 208

Schedule USB Devices ................ .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 208

Login Restrictions......... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 208

Confidential Print Setup .. ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 209

Erase Temporary Data Files ..... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 210

Solutions LDAP Settings . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 210

Miscellaneous . . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 211

Reports................ . . . . . . . . ............ . . . . . . . .............. . . . . . . . ............. . . . . . . . . ............. . . . . . . .............. . . . . . . . ......... 212

Menu Settings Page ............... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 212

Device ............ .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 212

Print . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 212

Shortcuts................... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . ............ .. . . . . . . . ............ . . . . . . . . ........... .. . . . 212

Fax......... . . . . . . . ............ .. . . . . . . . ............ .. . . . . . . . ............ . . . . . . . .............. . . . . . . . ............ .. . . . . . . . ............ . . 213

Network.................... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 213

Supplies Plan ..................... . . . . . . . .............. . . . . . . . ............. . . . . . . . . ............. . . . . . . . . ............ . . . . . . . ............. . . . 214

Plan Activation............... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 214

Plan Conversion. . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 214

Subscription Service ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 214

Troubleshooting ...... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 215

Maintain the printer .......... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 217

Checking the status of parts and supplies ... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 218

Configuring supply notifications................. .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 219

Setting up e-mail alerts .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 220

Viewing reports. . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 221

Ordering Parts and Supplies. ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 222

Using Genuine Xerox Supplies . . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 222

Replacing parts and supplies ...... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 223

Replacing the toner cartridge....... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 223

Replacing the imaging unit. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 225

Replacing the tray. . . . . . ............ .. . . . . . . . ............ . . . . . . . ............ .. . . . . . . . ............ .. . . . . . . . ............ .. . . . . . ...... 227

Cleaning printer parts . ............. . . . . . . . . ............ . . . . . . . ............. . . . . . . . . ............. . . . . . . . . ............. . . . . . . . . .......... 228

Cleaning the printer . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 228

Cleaning the touch screen . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 228

Contents

8 Xerox

B305/B315 Multifunction Printer User Guide

Cleaning the Scanner ...... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 229

Saving energy and paper . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 231

Configuring the power save mode settings ...... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 231

Adjusting the brightness of the printer display . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 231

Conserving supplies..... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 231

Moving the Printer to Another Location .................. . . . . . . . .............. . . . . . . . .............. . . . . . . . ............. . . . . . . ..... 232

Troubleshoot a problem .. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 233

Print quality problems . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 234

Printing problems ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 236

Print quality is poor ..... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 236

Print jobs do not print. ......... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 264

Slow printing . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . ........... 265

Job prints from the wrong tray or on the wrong paper ..... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 267

Confidential and other held documents do not print . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 268

The printer is not responding.. ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 270

Unable to read flash drive........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 272

Enabling the USB port....................... .. . . . . . . . ............ . . . . . . . .............. . . . . . . . ............ .. . . . . . . . ............ . . . . . . . .. 273

Network connection problems ..... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 274

Cannot open Embedded Web Server . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 274

Cannot connect the printer to the Wi-Fi network . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 275

Issues with supplies ............... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 277

Replace cartridge, printer region mismatch.. ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 277

Non-Xerox Supply . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 277

Clearing jams . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 278

Avoiding jams . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 278

Identifying jam locations . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 279

Paper jam in the automatic document feeder .. ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 279

Paper Jam in the Standard Output Tray ....... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 280

Paper Jam in the Multipurpose Feeder . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 281

Paper Jam in Trays. . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 284

Paper Jam in the Duplex Unit.......... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 288

Paper Jam in the Rear Door ............ .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 291

Paper feed problems .............. .. . . . . . . . ............ . . . . . . . .............. . . . . . . . ............ .. . . . . . . . ............ . . . . . . . ............. 295

Envelope seals when printing . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 295

Collated printing does not work . . . . .............. . . . . . . . .............. . . . . . . . .............. . . . . . .............. . . . . . . . ......... 296

Tray linking does not work . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 297

Paper frequently jams... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 298

Jammed pages are not reprinted. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 299

E-mailing problems..... .. . . . . . .............. . . . . . . . . ........... .. . . . . . . . ............ .. . . . . . . . ............ . . . . . . . . ............. . . . . . . . ... 300

Disabling the “SMTP server not set up” error message. . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 300

Cannot send e-mails................... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 300

Faxing problems. . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 301

Caller ID is not shown. . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 301

Cannot send or receive faxes . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 301

Can receive but not send faxes. .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 304

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B305/B315 Multifunction Printer User Guide 9

Can send but not receive faxes. .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 304

Poor fax print quality ....... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 305

Scanning problems . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 306

Cannot scan to a computer ............... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 306

Cannot scan to a network folder. . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 307

Partial copies of document or photo. . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 309

Scan job was not successful......... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 310

Poor copy quality . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 311

Vertical dark streaks on output when scanning from the ADF........ .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 311

Scanner does not close .... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 312

Scanning takes too long or freezes the computer. . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 312

Scanner does not respond ... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 313

Adjusting scanner registration......... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 313

Adjusting ADF registration.......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 314

Contacting customer support . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 315

Regulatory Information..................... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 317

Basic Regulations ...................... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 318

Noise Emission Levels . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 318

European Union Lot 19 Ecodesign Directive. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 318

Static Sensitivity Notice .............. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 318

ENERGY STAR . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 318

Temperature Information. . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 319

Información de la energía de México ................. .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 319

Laser Notice .......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 319

Power . . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 319

Telecommunication Regulatory Notices .............. .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 321

Regulatory Notices for Wireless Products ...... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 323

Federal Communications Commission (FCC) Compliance Information Statement ......... .. . . . . . . . . .......... 325

Innovation, Science and Economic Development Canada Compliance Statement . . . . . . . . ........... .. . . . . . . . 326

Germany.. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 326

Turkey RoHS Regulation ................. .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 326

Ukraine RoHS Compliance ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 326

Copy Regulations .................. .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 328

United States. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 328

Canada.............. .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 329

Other Countries.............. .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 330

Material Safety Data Sheets...................... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 331

Recycling and Disposal........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 333

Product Disposal and Recycling .......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 334

North America ... ............ . . . . . . . .............. . . . . . . . ............. . . . . . . . . ............ . . . . . . . .............. . . . . . . . ............. . . . . . . . 335

Xerox Green World Alliance ............ .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 336

Waste from Electrical and Electronic Equipment (WEEE) Directive............... . . . . . . . . ........... .. . . . . . . . . ........... .. 337

India E-Waste notice ................. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 337

Contents

10 Xerox

B305/B315 Multifunction Printer User Guide

Contents

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B305/B315 Multifunction Printer User Guide 11

Safety information

This chapter contains:

Conventions. . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 12

Product Statements........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 13

Maintenance Safety .............. .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 16

Consumable Information . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 17

Conventions

Note: A note identifies information that could help you.

WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.

CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.

Different types of statements include:

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: Indicates a risk of electrical shock.

CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: Indicates a risk of burn if touched.

CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: Indicates a risk of being caught between moving parts.

CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: Indicates a crush hazard.

CCAAUUTTIIOONN——RROOTTAATTIINNGG FFAANN BBLLAADDEESS:: Indicates a risk of laceration from moving fan blades.

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B305/B315 Multifunction Printer User Guide

Safety information

Product Statements

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord

provided with this product or the manufacturer authorized replacement.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with extension cords, multi-outlet power

strips, multi-outlet extenders, or UPS devices. The power capacity of these types of accessories can be

easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer

performance.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with an inline surge protector. The use of a

surge protection device may result in a risk of fire, property damage, or poor printer performance.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To reduce the risk of fire, use only a 26 AWG or larger

telecommunications RJ-11 cord when connecting this product to the public switched telephone network.

For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not place or use this product

near water or wet locations.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning

storm.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, make sure that all external

connections, such as Ethernet and telephone system connections, are properly installed in their marked

plug-in ports.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them off as well, and unplug any cables going into the

printer.

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B305/B315 Multifunction Printer User Guide 13

Safety information

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44lb), then it may

require two or more people to lift it safely.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn off the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate floor-standing optional trays or output options attached to it, then

disconnect them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing

over thresholds and breaks in flooring.

• If the printer does not have a caster base but is configured with optional trays or output options, then

remove the output options and lift the printer off the trays. Do not try to lift the printer and any

options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of

the options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your fingers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported configurations, contact the place where you purchased the printer.

CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

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B305/B315 Multifunction Printer User Guide

Safety information

CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CCAAUUTTIIOONN——RROOTTAATTIINNGG FFAANN BBLLAADDEESS:: Indicates a risk of laceration from moving fan blades.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those specified in the User Guide may result in hazardous radiation

exposure.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or

incinerate a lithium battery. Discard used lithium batteries according to the manufacturer instructions and

local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific

manufacturer components. The safety features of some parts may not always be obvious. The manufacturer is not

responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting

print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a filter

designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone

concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and

exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in

the product maintenance instructions, then there are no filters requiring replacement for this product.

SSAAVVEE TTHHEESSEE IINNSSTTRRUUCCTTIIOONNSS..

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B305/B315 Multifunction Printer User Guide 15

Safety information

Maintenance Safety

Do not carry out any maintenance on this product that is not described in the customer documentation.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use aerosol cleaners. Aerosol cleaners can be explosive or

flammable when used on electromechanical equipment.

Use supplies and cleaning materials only as directed.

Do not remove the covers or guards that are fastened with screws. Customer service items are not located behind

these covers.

In case of a Dry Ink or Toner Spill, use a broom or a wet cloth to wipe off spilled dry ink or toner. Sweep slowly to

minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum must be used, the unit should be

designed for combustible dusts, having an explosion rated motor and non-conductive hose.

CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The metallic surfaces in the fuser area are hot. Use caution when you

remove paper jams from this area and avoid touching any metallic surfaces.

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B305/B315 Multifunction Printer User Guide

Safety information

Consumable Information

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When handling cartridges such as ink or fuser, avoid skin or eye

contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge.

This can increase the risk of skin or eye contact.

Store all consumables in accordance with the instructions given on the package or container.

Keep all consumables away from the reach of children.

Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.

For information on Xerox

supplies recycling programs, go to: https://www.xerox.com/recycling.

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B305/B315 Multifunction Printer User Guide 17

Safety information

18 Xerox

B305/B315 Multifunction Printer User Guide

Safety information

Xerox

B305/B315 Multifunction Printer User Guide 19

Learn about the printer

This chapter contains:

Finding Information About the Printer . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 20

Printer configuration................. . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 22

Using the control panel......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .23

Customizing the home screen .... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 24

Changing the language of the keyboard on the display ...... . . . . . . . ............. . . . . . . . . ............ . . . . . . . .............. . . . . . . . .... 25

Understanding the status of the indicator light. ....... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 26

Selecting paper....... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 27

Finding Information About the Printer

WWHHAATT AARREE YYOOUU LLOOOOKKIINNGG FFOORR?? FFIINNDD IITT HHEERREE

Initial setup instructions:

• Connecting the printer

• Installing the printer software

See the setup documentation that came with the

printer or go to www.xerox.com.

More setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Configuring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Go to www.xerox.com.

Help using the printer software Help for Microsoft Windows or Macintosh operating

systems—Open a printer software program or

application, and then click HHeellpp.

To view context-sensitive information, click the Help

button.

• Help is automatically installed with the printer

software.

• Depending on the operating system, the printer

software is located in the printer program folder or

on the desktop.

Xerox

B305/B315 Multifunction Printer User Guide

Learn about the printer

WWHHAATT AARREE YYOOUU LLOOOOKKIINNGG FFOORR?? FFIINNDD IITT HHEERREE

The latest supplemental information, updates, and

customer support:

• Documentation

• Driver downloads

• Live chat support

• E-mail support

• Voice support

Go to www.xerox.com.

Select your country or region, and then select your

product to view the appropriate support site.

Support contact information for your country or region

can be found on the website or on the printed

warranty that came with the printer.

Have the following information ready when you

contact customer support:

• Place and date of purchase

• Machine type and serial number

• Safety information

• Regulatory information

• Warranty information

• Environmental information

Warranty information varies by country or region:

• IInn tthhee UU..SS..—See the Statement of Limited

Warranty included with the printer, or go to www.

xerox.com.

• IInn ootthheerr ccoouunnttrriieess aanndd rreeggiioonnss—See the printed

warranty that came with the printer.

Xerox

B305/B315 Multifunction Printer User Guide 21

Learn about the printer

Printer configuration

1. Automatic document feeder (ADF) 5. Standard bin

2. ADF tray 6. Multipurpose feeder

3. ADF bin 7. Standard 250-sheet tray

4. Control panel 8. Optional 550-sheet tray

Xerox

B305/B315 Multifunction Printer User Guide

Learn about the printer

Using the control panel

CCOONNTTRROOLL PPAANNEELL PPAARRTT FFUUNNCCTTIIOONN

11 Display

• View printer messages and supply status.

• Set up and operate the printer.

22 Power button Turn on or turn off the printer.

Note: To turn off the printer, press and hold the

power button for five seconds.

33 Home button Go to the home screen.

44 Back button Return to the previous screen.

55 Start button Start a job, depending on which mode is selected.

66 Indicator light Check the status of the printer.

Xerox

B305/B315 Multifunction Printer User Guide 23

Learn about the printer

Customizing the home screen

1. From the control panel, touch SSeettttiinnggss > DDeevviiccee > VViissiibbllee HHoommee SSccrreeeenn IIccoonnss.

2. Select the icons that you want to appear on the home screen.

3. Apply the changes.

Xerox

B305/B315 Multifunction Printer User Guide

Learn about the printer

Changing the language of the keyboard on the display

Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input

such as e-mail or scan.

1. Touch the input field.

2. On the keyboard, touch and hold the language key.

3. Select a language.

Xerox

B305/B315 Multifunction Printer User Guide 25

Learn about the printer

Understanding the status of the indicator light

IINNDDIICCAATTOORR LLIIGGHHTT PPRRIINNTTEERR SSTTAATTUUSS

Off The printer is off or in Hibernate mode.

Blue The printer is ready or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

Xerox

B305/B315 Multifunction Printer User Guide

Learn about the printer

Selecting paper

PAPER GUIDELINES

Use the appropriate paper to prevent jams and help ensure trouble-free printing.

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually indicated

on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are specifically designed for electrophotographic printing.

PAPER CHARACTERISTICS

The following paper characteristics affect print quality and reliability. Consider these factors before printing on

them.

Weight

The standard tray can feed paper weights from 60 to 120g/m

(16 to 32 lb) grain long paper. Paper lighter than

60g/m

(16lb) may not be stiff enough to feed properly, and may cause jams.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur

after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in

hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too

smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheffield

points.

Moisture content

The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly. Leave

paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend

the time several days if the storage or transportation environment is very different from the printer environment.

Thick paper may also require a longer conditioning period.

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B305/B315 Multifunction Printer User Guide 27

Learn about the printer

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of

the paper, or grain short, running the width of the paper.

For 60–120g/m

(16–32-lb) paper, grain long paper is recommended.

Fiber content

Most high-quality xerographic paper is made from 100 percent chemically treated pulped wood. This content

provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print

quality. Paper containing fibers such as cotton can negatively affect paper handling.

UNACCEPTABLE PAPER

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be affected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3mm

(±0.9in.), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough-edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60g/m

(16lb)

• Multiple-part forms or documents

SELECTING PREPRINTED FORMS AND LETTERHEAD

• Use grain long paper.

• Use only forms and letterhead printed using an offset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these

requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This action

determines whether the ink in the preprinted form or letterhead affects print quality.

• When in doubt, contact your paper supplier.

• When printing on letterhead, load the paper in the proper orientation for your printer. For more information, see

the Paper and Specialty Media Guide.

Xerox

B305/B315 Multifunction Printer User Guide

Learn about the printer

STORING PAPER

Use these paper storage guidelines to help avoid jams and uneven print quality:

• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

• Extend the time several days if the storage or transportation environment is very different from the printer

environment. Thick paper may also require a longer conditioning period.

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the floor.

• Store individual packages on a flat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and flat.

SUPPORTED PAPER SIZES

PPAAPPEERR SSIIZZEE

SSTTAANNDDAARRDD

225500--SSHHEEEETT

TTRRAAYY

OOPPTTIIOONNAALL

555500--SSHHEEEETT

TTRRAAYY

MMUULLTTIIPPUURR--

PPOOSSEE

FFEEEEDDEERR

TTWWOO--SSIIDDEEDD

PPRRIINNTTIINNGG SSCCAANNNNEERR AADDFF

AA44

210x297mm

(8.27x11.7in.)

AA55 PPoorrttrraaiitt

((SSEEFF))

148x210mm

(5.83x8.27in.)

AA55

LLaannddssccaappee

((LLEEFF))

210x148mm

(8.27x5.83in.)

AA66

105x148mm

(4.13x5.83in.)

JJIISS BB55

182x257mm

Xerox

B305/B315 Multifunction Printer User Guide 29

Learn about the printer

PPAAPPEERR SSIIZZEE

SSTTAANNDDAARRDD

225500--SSHHEEEETT

TTRRAAYY

OOPPTTIIOONNAALL

555500--SSHHEEEETT

TTRRAAYY

MMUULLTTIIPPUURR--

PPOOSSEE

FFEEEEDDEERR

TTWWOO--SSIIDDEEDD

PPRRIINNTTIINNGG SSCCAANNNNEERR AADDFF

(7.17x10.1in.)

OOffiicciioo

((MMeexxiiccoo))

215.9x340.4-

(8.5x13.4in.)

HHaaggaakkii

100x148mm

(3.94x5.83in.)

XX XX XX

SSttaatteemmeenntt

139.7x215.9-

(5.5x8.5in.)

EExxeeccuuttiivvee

184.2x266.7-

(7.25x10.5in.)

LLeetttteerr

215.9x279.4-

(8.5x11in.)

LLeeggaall

215.9x355.6-

(8.5x14in.)

FFoolliioo

215.9x330.2-

(8.5x13in.)

UUnniivveerrssaall

99x148mm

30 Xerox

B305/B315 Multifunction Printer User Guide

Learn about the printer

PPAAPPEERR SSIIZZEE

SSTTAANNDDAARRDD

225500--SSHHEEEETT

TTRRAAYY

OOPPTTIIOONNAALL

555500--SSHHEEEETT

TTRRAAYY

MMUULLTTIIPPUURR--

PPOOSSEE

FFEEEEDDEERR

TTWWOO--SSIIDDEEDD

PPRRIINNTTIINNGG SSCCAANNNNEERR AADDFF

215.9x359.9-

2mm

(3.9x5.83in.

8.5x14.17in.)

7733//44

EEnnvveellooppee

98.4x190.5m-

(3.875x7.5in.)

XX XX

99EEnnvveellooppee

98.4x225.4m-

(3.875x8.9in.)

XX XX

1100EEnnvveellooppee

104.8x241.3-

(4.12x9.5in.)

XX XX

DDLLEEnnvveellooppee

110x220mm

(4.33x8.66in.)

XX XX

CC55EEnnvveellooppee

162x229mm

(6.38x9.01in.)

XX XX

BB55EEnnvveellooppee

176x250mm

(6.93x9.84in.)

XX XX

Xerox

B305/B315 Multifunction Printer User Guide 31

Learn about the printer

PPAAPPEERR SSIIZZEE

SSTTAANNDDAARRDD

225500--SSHHEEEETT

TTRRAAYY

OOPPTTIIOONNAALL

555500--SSHHEEEETT

TTRRAAYY

MMUULLTTIIPPUURR--

PPOOSSEE

FFEEEEDDEERR

TTWWOO--SSIIDDEEDD

PPRRIINNTTIINNGG SSCCAANNNNEERR AADDFF

OOtthheerrEEnnvvee--

llooppee

98.4x162mm

176x250mm

(3.87x6.38in.

6.93x9.84in.)

XX XX

The default support is long-edge feed.

Paper must at least be 210 mm (8.27 in.) wide and 279.4 mm (11 in.) long for two-sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the

application.

SUPPORTED PAPER TYPES

PPAAPPEERR TTYYPPEE

SSTTAANNDDAARRDD

225500--SSHHEEEETT

TTRRAAYY

OOPPTTIIOONNAALL

555500--SSHHEEEETT

TTRRAAYY

MMUULLTTIIPPUURR--

PPOOSSEE FFEEEEDDEERR

TTWWOO--SSIIDDEEDD

PPRRIINNTTIINNGG

AAUUTTOOMMAATTIICC

DDOOCCUUMMEENNTT

FFEEEEDDEERR

PPllaaiinn ppaappeerr

CCaarrdd ssttoocckk XX XX XX XX

RReeccyycclleedd

PPaappeerr llaabbeellss*

XX XX

BBoonndd

LLeetttteerrhheeaadd

PPrreepprriinntteedd

CCoolloorreedd PPaappeerr

LLiigghhtt PPaappeerr

HHeeaavvyy PPaappeerr

RRoouugghh//CCoottttoonn

Xerox

B305/B315 Multifunction Printer User Guide

Learn about the printer

PPAAPPEERR TTYYPPEE

SSTTAANNDDAARRDD

225500--SSHHEEEETT

TTRRAAYY

OOPPTTIIOONNAALL

555500--SSHHEEEETT

TTRRAAYY

MMUULLTTIIPPUURR--

PPOOSSEE FFEEEEDDEERR

TTWWOO--SSIIDDEEDD

PPRRIINNTTIINNGG

AAUUTTOOMMAATTIICC

DDOOCCUUMMEENNTT

FFEEEEDDEERR

EEnnvveellooppee XX XX

XX XX

RRoouugghh

eennvveellooppee

XX XX

One-sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or

two-sided labels are not supported.

SUPPORTED PAPER WEIGHTS

SSTTAANNDDAARRDD

225500--SSHHEEEETT

TTRRAAYY

OOPPTTIIOONNAALL

555500--SSHHEEEETT

TTRRAAYY

MMUULLTTIIPPUURR--

PPOOSSEE FFEEEEDDEERR

TTWWOO--SSIIDDEEDD

PPRRIINNTTIINNGG

AAUUTTOOMMAATTIICC

DDOOCCUUMMEENNTT

FFEEEEDDEERR

Paper weight 60–120g/m

(16–32lb)

60–120g/m

(16–32lb)

60–217g/m

(16–58lb)

60–90g/m

(16–24lb)

60–90g/m

(16–24lb)

Xerox

B305/B315 Multifunction Printer User Guide 33

Learn about the printer

34 Xerox

B305/B315 Multifunction Printer User Guide

Learn about the printer

Xerox

B305/B315 Multifunction Printer User Guide 35

Set up, Install, and Configure

This chapter contains:

Selecting a location for the printer ...... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 36

Attaching cables ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 38

Finding the IP Address of the Printer. . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 40

Installing optional trays.. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 41

Initial Setup Wizard ........................ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . ............ .. . . . . . . ............. . . . . . . . . ........... 42

Xerox

Easy Assist App... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 43

Networking . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 47

Setting up the printer to fax........ .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . 51

Configuring Device Sounds Settings ... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 56

Configuring the e-mail SMTP settings . . . . . . . . ............ .. . . . . . . . ............ .. . . . . . . . ............ .. . . . . . .............. . . . . . . . ............ 57

Using the e-mail setup wizard in the printer .................. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 58

Using the Settings menu in the printer........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 59

Using the Embedded Web Server . . . ............ .. . . . . . .............. .. . . . . . .............. . . . . . . . ............ .. . . . . . .............. .. . . . . . .... 60

Loading paper and specialty media ....... . . . . . . . . ............. . . . . . . . . ............ . . . . . . . ............. . . . . . . . . ............. . . . . . . . . ........ 68

Installing and updating software, drivers, and firmware ... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .... 72

Printing the Menu Settings Page . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . . 79

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

WWaarrnniinngg:: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately

rated and properly grounded electrical outlet that is near the product and easily accessible.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not place or use this

product near water or wet locations.

• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer:

– Clean, dry, and free of dust

– Away from stray staples and paper clips

– Away from the direct airflow of air conditioners, heaters, or ventilators

– Free from direct sunlight and humidity extremes

• Observe the recommended temperatures and avoid fluctuations.

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 40°C (-40 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Xerox

B305/B315 Multifunction Printer User Guide

Set up, Install, and Configure

1. Top: 305 mm (12 in.)

2. Rear: 100 mm (3.94 in.)

3. Right side: 76.2 mm (3 in.)

4. Front: 305 mm (12 in.)

Note: The minimum space needed in front

of the printer is 76 mm (3 in.).

5. Left side: 110 mm (4.33 in.)

Xerox

B305/B315 Multifunction Printer User Guide 37

Set up, Install, and Configure

Attaching cables

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning

storm.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To reduce the risk of fire, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.

For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network

adapter, or the printer in the areas shown while actively printing.

NNUUMMBBEERR PPRRIINNTTEERR PPOORRTT FFUUNNCCTTIIOONN

11 EXT port Connect more devices (telephone or

answering machine) to the printer

and the telephone line. Use this

port if you do not have a dedicated

fax line for the printer and if this

connection method is supported in

your country or region.

22 LINE port Connect the printer to an active

telephone line through a standard

wall jack (RJ-11), DSL filter, or VoIP

adapter, or any other adapter that

allows you to access the telephone

line to send and receive faxes.

Xerox

B305/B315 Multifunction Printer User Guide

Set up, Install, and Configure

NNUUMMBBEERR PPRRIINNTTEERR PPOORRTT FFUUNNCCTTIIOONN

33 Ethernet port Connect the printer to a network.

44 USB printer port Connect the printer to a computer.

55 Power cord socket Connect the printer to a properly

grounded electrical outlet.

Xerox

B305/B315 Multifunction Printer User Guide 39

Set up, Install, and Configure

Finding the IP Address of the Printer

To view the IP address of the printer, open the Home Screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

If you are using a proxy server, temporarily disable it to load the Web page correctly.

Xerox

B305/B315 Multifunction Printer User Guide

Set up, Install, and Configure

Installing optional trays

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them off as well, and unplug any cables going into the

printer.

1. Turn off the printer.

2. Unplug the power cord from the electrical outlet, and then from the printer.

3. Unpack the optional tray, and then remove all packing material.

4. Align the printer with the optional tray, and then lower the printer into place.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44lb), then it may

require two or more people to lift it safely.

5. Connect the power cord to the printer, and then to the electrical outlet.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

6. Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see Adding available

options in the print driver.

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B305/B315 Multifunction Printer User Guide 41

Set up, Install, and Configure

Initial Setup Wizard

The initial setup wizard appears when the printer is powered on for the first time. You can use the initial setup

wizard to complete the general settings and register the printer on the network.

The initial setup wizard is a set of screens with instructions that help you to complete the basic printer settings, such

as Language, the Date and Time, and other critical information about the printer. If needed, you can use the initial

setup wizard to connect the printer to a Wi-Fi network.

Xerox

B305/B315 Multifunction Printer User Guide

Set up, Install, and Configure

Xerox

Easy Assist App

To access the printer from your smartphone, download and install the Xerox Easy Assist app to your mobile device.

By installing the Xerox Easy Assist app on your smartphone, you can setup your new printer easily, manage its

configuration, view alerts indicating supply requirement and order them, and get live troubleshooting support for

your printer.

The Xerox Easy Assist App has instructions and video links that helps you to unpack the printer from its shipping

box. To install the Xerox Easy Assist app on your smartphone, you need to scan a QR Code. There are two types of

QR Codes:

• The first QR Code is for the initial installation of the app. You can find this QR Code on the packaging box or the

Installation Guide that comes with the printer. To install the Xerox Easy Assist app for the first time, you are

required to scan this QR Code with your smartphone camera.

• The second QR Code is to setup a Wireless network connection between the smartphone and the printer. For

example, connection to Wi-Fi Direct. For the printers with touchscreen User Interface or bigger than 2–line

display interface, you can find this QR Code at the control panel of the printer. For more information, refer to

Connecting to the Xerox

Easy Assist App for Installed Printers. You are required to scan the second QR Code

through the Xerox Easy Assist app.

To install and use the Xerox Easy Assist app, do the following:

1. To watch a helpful video to unpack your printer, scan the QR Code from the packaging box or the Installation

Guide that came with your printer, with your smartphone camera.

Based on your smartphone, you are prompted to download the app from Apple App Store or Google Play Store.

Accept the End-User License Agreement (EULA), then follow the instructions that appear on the app.

2. For initial setup when the printer is powered on for the first time, the initial setup wizard appears. At the printer

control panel, do the following:

a. Select your LLaanngguuaaggee, then touch NNeexxtt.

The Xerox Easy Assist Mobile App screen appears.

b. To use your mobile device to set up and manage your printer, touch YYeess.

Get the App screen appears to confirm the type of your mobile device. Choose any one option:

• iiOOSS: To install the Xerox Easy Assist app for your iPhone, select this option.

• AAnnddrrooiidd: To install the Xerox Easy Assist app for your Android mobile device, select this option.

• II hhaavvee tthhee AApppp: If you have installed Xerox Easy Assist app on your mobile device already, select this

option.

3. If you have selected iOS or Android option, a screen appears to help you download the app. At the control

panel, touch SShhooww QQRR CCooddee option.

A screen appears with the QR Code. To install the app, scan the QR Code with your smartphone camera.

4. Download and install the Xerox Easy Assist app on your smartphone:

• For Android phones: Go to Google Play Store, then search for Xerox Easy Assist app.

• For iOS or iPhones: Go to Apple App Store, then search for Xerox Easy Assist app.

5. When you install the app for the first time on your smartphone, for End-User License Agreement (EULA), touch

II AAggrreeee.

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6. Follow the instructions that appear on the app. To connect your smartphone with the printer, touch CCoonnnneecctt

TToo MMyy PPrriinntteerr.

7. At the printer control panel, to connect to the app, touch SShhooww QQRR CCooddee option. The second QR Code appears.

Important: For the printers with 2-line display interface, there is no QR Code on the control panel. To

connect the printer to your mobile device, follow the instructions that appear on the control panel.

When prompted, type the Wi-Fi Direct SSID Name and Password for your printer. The printer and the

app are connected through Wi-Fi Direct.

8. Scan the second QR Code through the Xerox Easy Assist app. Follow the instructions that appear on the app.

When the connection is configured, your smartphone and the printer share the same Wireless network,

temporarily.

9. With the support of Xerox Easy Assist app, complete the general settings and register the printer on the

network.

General settings include Admin Password, Connectivity, Measurements, Date and Time, Sound, Power Saver

settings, and more.

Note: Ensure that your smartphone is connected to the same Wireless or wired network as the printer and

they can communicate after the setup is complete.

10. To complete the initial setup in the app, type the necessary information for your printer, then touch CCoommpplleettee

SSeettuupp.

The Welcome screen appears.

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11. When the initial setup is complete, with the Xerox Easy Assist app, you can perform the following:

SSeett UUpp aa NNeeww PPrriinntteerr

If you have the QR Code or IP Address available, you can set up a new Xerox printer with the help of Xerox

Easy Assist app. On My Printers screen in the app, touch the ++ icon, then touch SSeett UUpp aa NNeeww PPrriinntteerr.

Follow the instructions from the app.

PPrriinntteerr SSttaattuuss

The status displays the printer information, such as readiness of the printer, toner level, and paper tray

status for each tray. You can order parts and supplies through the Xerox Easy Assist app. If the toner level

appears to be low, to order a new toner, select the TToonneerr icon, then touch RReeoorrddeerr.

AAlleerrttss

The Xerox Easy Assist app can notify you of any errors or problems in the printer. To view the error

statement, touch the BBeellll icon.

PPrriinntt

You can perform a print job through the Xerox Easy Assist app. In the app, select your printer, then touch

PPrriinntt. Select the document that you need to print from your mobile device, confirm the print settings, then

touch PPrriinntt.

DDeevviiccee SSeettttiinnggss

You can view and edit your printer settings from the DDeevviiccee SSeettttiinnggss tab. If you have not setup a password

during the initial setup, to view or edit existing printer settings, you need to set up the password.

SSuuppppoorrtt

You can request support and find solutions for printer related problems through the Xerox Easy Assist app.

In the app, select your printer, then touch SSuuppppoorrtt. It connects you to Xerox’s Support Agent Live Chatbot.

PPrriinntt aanndd SSccaann DDrriivveerrss

You can download Print and Scan Drivers for your printer through Xerox Easy Assist app. In the app, select

your printer, then touch PPrriinntt aanndd SSccaann DDrriivveerrss. In the Email field, type your registered email address, then

touch the ++ icon to add your email. To download and install the Print and Scan Drivers, the app sends a

Quick Link to your email address.

PPrriinntt TTeesstt PPaaggee

To confirm that all settings are correct, you can print a test page. In the app, select your printer, then touch

PPrriinntt TTeesstt PPaaggee.

RReemmoovvee aa PPrriinntteerr

You can remove a printer from the Xerox Easy Assist app. On your app, select a printer, then touch RReemmoovvee.

CONNECTING TO THE XEROX

EASY ASSIST APP FOR INSTALLED PRINTERS

To install and use the Xerox Easy Assist (XEA) app for a printer that does not require initial installation setup, you

can find the QR Code from the control panel NNoottiiffiiccaattiioonn CCeenntteerr >> CCoonnnneecctteedd ttoo NNeettwwoorrkk >> CCoonnnneecctt ttoo XXeerrooxx

EEaassyy AAssssiisstt AApppp >> SShhooww QQRR CCooddee. Scan the QR Code, then follow the instructions that appear on the control panel

and your mobile device:

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• Based on your smartphone, to install the app for the first time, you are prompted to download the app from

Apple App Store or Google Play Store.

• If you have the app installed already, to access Xerox Easy Assist features, connect to the printer with your

smartphone.

Important: For the printers with 2-line display interface, there is no QR Code on the control panel. To connect

the printer to your mobile device, follow the instructions that appear on the control panel. When prompted,

type the Wi-Fi Direct SSID Name and Password for your printer. The printer and the app are connected

through Wi-Fi Direct.

If your printer is already set up on your network and the Initial Setup Wizard is complete, through the XEA app you

can add the printer directly to the list of My Printers. You can see the printer status, get print drivers, and get

Chatbot support. To add a printer that is on the network, open the XEA app Home page. On the My Printers screen,

touch the ++ icon. The app looks for nearby printers on the network:

• If the app finds your printer, you can select and add the printer directly.

• If the app is unable to find the printer you are looking for, then you can add the printer by typing its IP address.

If the printer and mobile device cannot communicate, ensure that they are on the same network.

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Networking

CONNECTING THE PRINTER TO A WIRED ETHERNET NETWORK

When you connect the printer to a wired Ethernet connection, the Wi-Fi connection is switched off, automatically.

When connected, set up an IP address at the printer Control Panel.

Before you begin, make sure that the Active Adapter is set to Auto.

1. From the home screen, touch SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> NNeettwwoorrkk OOvveerrvviieeww >> AAccttiivvee AAddaapptteerr.

2. Connect the Ethernet cable to the printer. Make sure that the Ethernet cable has Internet connection.

3. To set up and manage your new Xerox printer, follow the instructions in the Xerox Easy Assist.

CONNECTING THE PRINTER TO A WI-FI NETWORK

Before you begin, make sure that:

• Active Adapter is set to Auto. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > NNeettwwoorrkk OOvveerrvviieeww >

AAccttiivvee AAddaapptteerr.

• The Ethernet cable is not connected to the printer.

Using the wireless setup wizard in the printer

Before using the wizard, make sure that the printer firmware is updated. For more information, see Updating

Software.

1. From the home screen, touch WWii--FFii icon, then touch SSeett uupp nnooww.

2. Select a Wi-Fi network, and then type the network password.

3. Touch DDoonnee.

Using the Settings menu in the printer

1. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWiirreelleessss > SSeettuupp OOnn PPrriinntteerr PPaanneell > CChhoooossee

NNeettwwoorrkk.

2. Select a Wi-Fi network, and then type the network password.

Note: For Wi-Fi-network-ready printer models, a prompt to set up the Wi-Fi network appears during initial

setup.

CONNECTING THE PRINTER TO A WIRELESS NETWORK USING WI-FI PROTECTED SETUP (WPS)

Before you begin, make sure that:

• The access point (wireless router) is WPS-certified or WPS-compatible. For more information, see the

documentation that came with your access point.

• A wireless network adapter is installed in your printer. For more information, see the instructions that came with

the adapter.

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• Active Adapter is set to Auto. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > NNeettwwoorrkk OOvveerrvviieeww >

AAccttiivvee AAddaapptteerr.

Using the Push Button method

1. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWiirreelleessss > WWii--FFii PPrrootteecctteedd SSeettuupp > SSttaarrtt PPuusshh

BBuuttttoonn MMeetthhoodd.

2. Follow the instructions on the display.

Using the personal identification number (PIN) method

1. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWiirreelleessss > WWii--FFii PPrrootteecctteedd SSeettuupp > SSttaarrtt PPIINN

MMeetthhoodd.

2. Copy the eight-digit WPS PIN.

3. Open a web browser, and then type the IP address of your access point in the address field.

• To know the IP address, see the documentation that came with your access point.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

4. Access the WPS settings. For more information, see the documentation that came with your access point.

5. Enter the eight-digit PIN, and then save the changes.

CONFIGURING WI-FI DIRECT

Wi-Fi Direct is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-Fi

Direct-enabled printer without using an access point (wireless router).

1. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWii--FFii DDiirreecctt.

2. Configure the settings.

• EEnnaabbllee WWii--FFii DDiirreecctt—Enables the printer to broadcast its own Wi-Fi Direct network.

• WWii--FFii DDiirreecctt NNaammee—Assigns a name for the Wi-Fi Direct network.

• WWii--FFii DDiirreecctt PPaasssswwoorrdd—Assigns the password for negotiating the wireless security when using the peer-to-

peer connection.

• SShhooww PPaasssswwoorrdd oonn SSeettuupp PPaaggee—Shows the password on the Network Setup Page.

• AAuuttoo--AAcccceepptt PPuusshh BBuuttttoonn RReeqquueessttss—Lets the printer accept connection requests automatically.

Note: Accepting push-button requests automatically is not secured.

• By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,

enable the password peek icon. From the home screen, touch SSeettttiinnggss > SSeeccuurriittyy > MMiisscceellllaanneeoouuss >

EEnnaabbllee PPaasssswwoorrdd//PPIINN RReevveeaall.

• To know the password of the Wi-Fi Direct network without showing it on the printer display, from the home

screen touch SSeettttiinnggss > RReeppoorrttss > NNeettwwoorrkk > NNeettwwoorrkk SSeettuupp PPaaggee.

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CONNECTING A MOBILE DEVICE TO THE PRINTER

Before connecting your mobile device, make sure that Wi-Fi Direct has been configured. For more information, see

Configuring Wi-Fi Direct.

Connecting using Wi-Fi Direct

Note: These instructions apply only to Android mobile devices.

1. From the mobile device, go to the settings menu.

2. Enable WWii--FFii, and then tap WWii--FFii DDiirreecctt.

3. Select the printer Wi-Fi Direct name.

4. Confirm the connection on the printer control panel.

Connecting using Wi-Fi

1. From the mobile device, go to the settings menu.

2. Tap WWii--FFii, and then select the printer Wi-Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

3. Enter the Wi-Fi Direct password.

CONNECTING A COMPUTER TO THE PRINTER

Before connecting your computer, make sure that Wi-Fi Direct has been configured. For more information, see

Configuring Wi-Fi Direct.

For Windows users

1. Open PPrriinntteerrss && ssccaannnneerrss, and then click AAdddd aa pprriinntteerr oorr ssccaannnneerr.

2. Click SShhooww WWii--FFii DDiirreecctt pprriinntteerrss, and then select the printer Wi-Fi Direct name.

3. From the printer display, take note of the eight-digit PIN of the printer.

4. Enter the PIN on the computer.

Note: If the print driver is not already installed, then Windows downloads the appropriate driver.

For Macintosh users

1. Click the wireless icon, and then select the printer Wi-Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

2. Type the Wi-Fi Direct password.

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Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.

DEACTIVATING THE WI-FI NETWORK

1. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > NNeettwwoorrkk OOvveerrvviieeww > AAccttiivvee AAddaapptteerr > SSttaannddaarrdd

NNeettwwoorrkk.

2. Follow the instructions on the display.

CHECKING THE PRINTER CONNECTIVITY

1. From the home screen, touch SSeettttiinnggss > RReeppoorrttss > NNeettwwoorrkk > NNeettwwoorrkk SSeettuupp PPaaggee.

2. Check the first section of the network setup page, and confirm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be malfunctioning.

Contact your administrator for assistance.

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Setting up the printer to fax

SETTING UP THE FAX FUNCTION

• Some connection methods are applicable only in some countries or regions.

• If the fax function is enabled and not fully set up, then the indicator light may blink red.

• If you do not have a TCP/IP environment, then use the control panel to set up fax.

WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch cables or the printer in the area

shown while actively sending or receiving a fax.

Using the fax setup wizard in the printer

• This wizard appears only when analog fax is not yet set up.

• This wizard only sets up the analog fax. To setup other fax modes, go to SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp.

• Before using the wizard, make sure that the printer firmware is updated. For more information, see Updating

Software.

1. From the home screen, touch FFaaxx.

2. Touch SSeett uupp nnooww.

3. Type the fax name, and then touch NNeexxtt.

4. Enter the fax number and then touch DDoonnee.

Using the Settings menu in the printer

1. From the home screen, touch SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > GGeenneerraall FFaaxx sseettttiinnggss.

2. Configure the settings.

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Using the Embedded Web Server

1. Open a web browser, and then type the printer IP address in the address field.

• View the printer IP address on the home screen. The IP address appears as four sets of numbers separated

by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click SSeettttiinnggss >> FFaaxx >> FFaaxx SSeettuupp >> GGeenneerraall FFaaxx SSeettttiinnggss.

3. Configure the settings.

4. Apply the changes.

SETTING UP FAX USING A STANDARD TELEPHONE LINE

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning

storm.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To reduce the risk of fire, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.

For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

Setup 1: Printer is connected to a dedicated fax line

Setup 1: Printer is

connected to a dedicated fax line

1. Connect one end of the telephone cable to the line port of the printer.

2. Connect the other end of the cable to an active analog wall jack.

• You can set the printer to receive faxes automatically (set Auto Answer to OOnn) or manually (set Auto Answer to

OOffff).

• If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.

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Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for

the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes

automatically.

CCoonnnneecctteedd ttoo ddiiffffeerreenntt wwaallll jjaacckkss

1. Connect one end of the telephone cable to the line port of the printer.

2. Connect the other end of the cable to an active analog wall jack.

• If you have only one telephone number on your line, then set the printer to receive faxes automatically.

• Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine

picks up calls after four rings, then set the printer Rings to Answer setting to 66.

SETTING UP FAX IN COUNTRIES OR REGIONS WITH DIFFERENT TELEPHONE WALL JACKS AND

PLUGS

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning

storm.

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

WWaarrnniinngg:: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when

connecting this product to the public switched telephone network. For users in Australia, the cord must be

approved by the Australian Communications and Media Authority.

The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility is

not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region

may not come with your printer, and you may need to purchase it separately.

There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from

the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

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Connecting the printer to a non-RJ11 wall jack

1. Connect one end of the telephone cable to the line port of the printer.

2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.

3. If you want to connect another device with a non-RJ11 connector to the same wall jack, then connect it

directly to the telephone adapter.

Connecting the printer to a wall jack in Germany

The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines.

The F port is for telephones. Connect the printer to any of the N ports.

1. Connect one end of the telephone cable to the line port of the printer.

2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.

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3. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as

shown.

CONNECTING TO A DISTINCTIVE RING SERVICE

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is

assigned a different ring pattern.

1. From the home screen, touch SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx RReecceeiivvee SSeettttiinnggss > AAddmmiinn CCoonnttrroollss >

AAnnsswweerr OOnn.

2. Select a ring pattern.

SETTING THE FAX DATE AND TIME

1. From the home screen, touch SSeettttiinnggss > DDeevviiccee > PPrreeffeerreenncceess > DDaattee aanndd TTiimmee > CCoonnffiigguurree.

2. Configure the settings.

CONFIGURING DAYLIGHT SAVING TIME

1. From the home screen, touch SSeettttiinnggss > DDeevviiccee > PPrreeffeerreenncceess > DDaattee aanndd TTiimmee > CCoonnffiigguurree.

2. In the Time Zone menu, touch ((UUTTCC++uusseerr)) CCuussttoomm.

3. In the Configure menu, touch UUTTCC OOffffsseett.

4. Configure the settings.

CONFIGURING THE FAX SPEAKER SETTINGS

1. From the home screen, touch SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > SSppeeaakkeerr SSeettttiinnggss.

2. Do the following:

• Set the Speaker Mode to AAllwwaayyss OOnn.

• Set the Speaker Volume to HHiigghh.

• Activate the Ringer Volume.

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Configuring Device Sounds Settings

Note: The Device Sounds icon is available only in some printer models.

1. From the control panel, touch the DDeevviiccee SSoouunnddss icon.

The Status/Supplies screen appears.

2. At the Status/Supplies screen, touch DDeevviiccee SSoouunnddss:: OOnn.

The Device Sounds screen appears.

3. From the Device Sounds screen, you can enable or disable the following sound settings:

• Mute All Sounds

• Button Feedback

• Access Device Feedback

• Volume

• ADF Loaded Beep

• Alarm Control

• Cartridge Alarm

• Speaker Mode

• Ringer Volume

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Configuring the e-mail SMTP settings

Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The

settings vary with each e-mail service provider.

Before you begin, make sure that the printer is connected to a network and that the network is connected to the

Internet.

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Using the e-mail setup wizard in the printer

Note: Before using the wizard, make sure that the printer firmware is updated. For more information, see

Updating Software.

1. From the home screen, touch EE--mmaaiill.

2. Touch SSeett uupp nnooww, and then type your e-mail address.

3. Type the password.

• Depending on your e-mail service provider, type your account password, app password, or authentication

password. For more information on the password, see the list of Email Service Providers, and then look for

Device Password.

• If your provider is not listed, then contact your provider and ask for the Primary SMTP Gateway, Primary

SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings.

4. Touch OOKK.

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Using the Settings menu in the printer

1. From the home screen, touch SSeettttiinnggss > EE--mmaaiill > EE--mmaaiill SSeettuupp.

2. Configure the settings.

• For more information on the password, see the list of Email Service Providers.

• For e-mail service providers that are not on the list, contact your provider and ask for the settings.

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Using the Embedded Web Server

1. Open a web browser, and then type the printer IP address in the address field.

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click SSeettttiinnggss >> EE--mmaaiill.

3. From the E-mail Setup section, configure the settings.

• For more information on the password, see the list of Email Service Providers.

• For e-mail service providers that are not on the list, contact your provider and ask for the settings.

4. Click SSaavvee.

Use the following table to determine the SMTP settings of your e-mail service provider.

EMAIL SERVICE PROVIDERS

To determine the SMTP settings of your email service provider, use the following tables.

Note: For each Email Service Provider, the port number can be different according to the Primary SMTP

Gateway.

Gmail

™

Note: Make sure that two-step verification is enabled on your Google account.

To enable two-step verification, go to the Google Account Security page, log in to your account, then from the

Signing in to Google section, click 22--SStteepp VVeerriiffiiccaattiioonn.

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.gmail.com

Primary SMTP Gateway Port 587

Note: The port number can be different according to the

Primary SMTP Gateway. For example, it can be 25, 465 or

587.

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated E-mail Use Device SMTP Credentials

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SSEETTTTIINNGG VVAALLUUEE

Device UserID Your email address

Device Password App password

Note: To create an app password, go to the Google Account

Security page, log in to your account, and from the Signing in

to Google section, click AApppp ppaasssswwoorrddss.

Yahoo!

Mail

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.mail.yahoo.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated E-mail Use Device SMTP Credentials

Device UserID Your email address

Device Password App password

Note: To create an app password, go to the Yahoo Account

Security page, log in to your account, and then click

GGeenneerraattee aapppp ppaasssswwoorrdd

Outlook Live

These settings apply to outlook.com and hotmail.com email domains.

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.office365.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated E-mail Use Device SMTP Credentials

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SSEETTTTIINNGG VVAALLUUEE

Device UserID Your email address

Device Password Account password or app password

• For accounts with two-step verification disabled, use your account

password.

• For accounts with two-step verification enabled, use an app

password. To create an app password, go to the Outlook Live

Account Managment page, then log in to your account.

AOL Mail

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.aol.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated E-mail Use Device SMTP Credentials

Device UserID Your email address

Device Password App password

Note: To create an app password, go to the AOL Account

Security page, log in to your account, then click GGeenneerraattee

aapppp ppaasssswwoorrdd.

iCloud Mail

Note: Make sure that the two-step verification is enabled on your account.

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.mail.me.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

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SSEETTTTIINNGG VVAALLUUEE

Device-Initiated E-mail Use Device SMTP Credentials

Device UserID Your email address

Device Password App password

Note: To create an app password, go to the iCloud Account

Management page, log in to your account, then from the

Security section, click GGeenneerraattee PPaasssswwoorrdd.

Comcast Mail

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.comcast.net

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated Email Use Device SMTP Credentials

Device UserID Your email address

Device Password Account password

Mail.com

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.mail.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated E-mail Use Device SMTP Credentials

Device UserID Your email address

Device Password Account password

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Zoho Mail

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.zoho.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated E-mail Use Device SMTP Credentials

Device UserID Your email address

Device Password Account password or app password

• For accounts with two-step verification disabled, use your account

password.

• For accounts with two-step verification enabled, use an app

password. To create an app password, go to the Zoho Mail

Account Security page, log in to your account, then from the

Application-Specific Passwords section, click GGeenneerraattee NNeeww

PPaasssswwoorrdd.

QQ Mail

Note: Make sure that the SMTP service is enabled on your account.

To enable the service, from the QQ Mail home page, click SSeettttiinnggss >> AAccccoouunntt, then from the POP3/IMAP/SMTP/

Exchange/CardDAV/CalDAV Service section, enable either PPOOPP33//SSMMTTPP sseerrvviiccee or IIMMAAPP//SSMMTTPP sseerrvviiccee.

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.qq.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated E-mail Use Device SMTP Credentials

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SSEETTTTIINNGG VVAALLUUEE

Device UserID Your email address

Device Password Authorization code

Note: To generate an authorization code, from the QQ Mail

home page, click SSeettttiinnggss >> AAccccoouunntt, then from the POP3/

IMAP/SMTP/Exchange/CardDAV/CalDAV Service section,

click GGeenneerraattee aauutthhoorriizzaattiioonn ccooddee

NetEase Mail (mail.163.com)

Note: Make sure that the SMTP service is enabled on your account.

To enable the service, from the NetEase Mail home page, click SSeettttiinnggss >> PPOOPP33//SSMMTTPP//IIMMAAPP, and then enable

either IIMMAAPP//SSMMTTPP sseerrvviiccee or PPOOPP33//SSMMTTPP sseerrvviiccee.

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.163.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated Email Use Device SMTP Credentials

Device UserID Your email address

Device Password Authorization password

Note: The authorization password is provided when IMAP/

SMTP service or POP3/SMTP service is enabled.

NetEase Mail (mail.126.com)

Note: Make sure that the SMTP service is enabled on your account.

To enable the service, from the NetEase Mail home page, click SSeettttiinnggss >> PPOOPP33//SSMMTTPP//IIMMAAPP, then enable either

IIMMAAPP//SSMMTTPP sseerrvviiccee or PPOOPP33//SSMMTTPP sseerrvviiccee.

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.126.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

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SSEETTTTIINNGG VVAALLUUEE

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated Email Use Device SMTP Credentials

Device UserID Your email address

Device Password Authorization password

Note: The authorization password is provided when IMAP/

SMTP service or POP3/SMTP service is enabled.

NetEase Mail (mail.yeah.net)

Note: Make sure that the SMTP service is enabled on your account.

To enable the service, from the NetEase Mail home page, click SSeettttiinnggss >> PPOOPP33//SSMMTTPP//IIMMAAPP, and then enable

either IIMMAAPP//SSMMTTPP sseerrvviiccee or PPOOPP33//SSMMTTPP sseerrvviiccee.

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.yeah.net

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated Email Use Device SMTP Credentials

Device UserID Your email address

Device Password Authorization password

Note: The authorization password is provided when IMAP/

SMTP service or POP3/SMTP service is enabled.

Sohu Mail

Note: Make sure that the SMTP service is enabled on your account.

To enable the service, from the Sohu Mail home page, click OOppttiioonnss >> SSeettttiinnggss >> PPOOPP33//SSMMTTPP//IIMMAAPP, and then

enable either IIMMAAPP//SSMMTTPP sseerrvviiccee or PPOOPP33//SSMMTTPP sseerrvviiccee.

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SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.sohu.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated Email Use Device SMTP Credentials

Device UserID Your email address

Device Password Independent password

Note: The independent password is provided when IMAP/SMTP

service or POP3/SMTP service is enabled.

Sina Mail

Note: Make sure that the POP3/SMTP service is enabled on your account.

To enable the service, from the Sina Mail home page, click SSeettttiinnggss >> MMoorree sseettttiinnggss >> UUsseerr--eenndd PPOOPP//IIMMAAPP//

SSMMTTPP, and then enable PPOOPP33//SSMMTTPP sseerrvviiccee.

SSEETTTTIINNGG VVAALLUUEE

Primary SMTP Gateway smtp.sina.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certificate Disabled

Reply Address Your email address

SMTP Server Authentication Login/Plain

Device-Initiated Email Use Device SMTP Credentials

Device UserID Your email address

Device Password Authorization code

Note: To create an authorization code, from the email home page,

click SSeettttiinnggss >> MMoorree sseettttiinnggss >> UUsseerr--eenndd PPOOPP//IIMMAAPP//SSMMTTPP,

and then enable AAuutthhoorriizzaattiioonn ccooddee ssttaattuuss.

• If you encounter errors using the settings provided, then contact your email service provider.

• For email service providers that are not on the list, contact your provider and ask for the settings.

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Loading paper and specialty media

SETTING THE PAPER SIZE AND TYPE

1. From the home screen, navigate to:

SSeettttiinnggss > PPaappeerr > TTrraayy CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//TTyyppee > select a paper source

2. Set the paper size and type.

CONFIGURING UNIVERSAL PAPER SETTINGS

1. From the home screen, touch SSeettttiinnggss > PPaappeerr > MMeeddiiaa CCoonnffiigguurraattiioonn > UUnniivveerrssaall SSeettuupp.

2. Configure the settings.

LOADING TRAYS

1. Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

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2. Adjust the guides to match the size of the paper that you are loading.

3. Flex, fan, and align the paper edges before loading.

4. Load the paper stack with the printable side facedown, and then make sure that the guides fit snugly against

the paper.

• Load letterhead facedown with the header toward the front of the tray for one-sided printing.

• Load letterhead faceup with the header toward the back of the tray for two-sided printing.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.

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5. Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

LOADING THE MULTIPURPOSE FEEDER

1. Open the multipurpose feeder.

2. Flex, fan, and align the paper edges before loading.

3. Load paper with the printable side faceup.

• Load letterhead faceup with the header toward the rear of the printer for one-sided printing.

• Load letterhead facedown with the header toward the front of the printer for two-sided printing.

• Load envelopes with the flap facedown on the left side.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not use envelopes with stamps, clasps, snaps, windows, coated

linings, or self-stick adhesives.

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4. Adjust the guide to match the size of the paper that you are loading.

5. From the control panel, set the paper size and paper type to match the paper loaded.

LINKING TRAYS

1. From the home screen, touch SSeettttiinnggss > PPaappeerr > TTrraayy CCoonnffiigguurraattiioonn > select a paper source.

2. Set the same paper size and paper type for the trays that you are linking.

3. From the home screen, touch SSeettttiinnggss > DDeevviiccee > MMaaiinntteennaannccee > CCoonnffiigg MMeennuu > TTrraayy CCoonnffiigguurraattiioonn >

TTrraayy LLiinnkkiinngg.

4. Touch AAuuttoommaattiicc.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

WWaarrnniinngg:: The temperature of the fuser varies according to the specified paper type. To avoid printing

issues, match the paper type setting in the printer with the paper loaded in the tray.

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Installing and updating software, drivers, and firmware

INSTALLING THE PRINTER SOFTWARE

• The print driver is included in the software installer package.

• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print on an

AirPrint-certified printer. If you want custom printing features, then download the print driver.

1. Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to www.xerox.com/drivers.

2. Run the installer, and then follow the instructions on the computer screen.

ADDING PRINTERS TO A COMPUTER

Before you begin, do one of the following:

• Connect the printer and the computer to the same network. For more information on connecting the printer to

a network, see Connecting the printer to a Wi-Fi network.

• Connect the computer to the printer. For more information, see Connecting a computer to the printer.

• Connect the printer to the computer using a USB cable. For more information, see Attaching cables.

Note: The USB cable is sold separately.

For Windows users

1. From a computer, install the print driver.

Note: For more information, see Installing the printer software.

2. Open PPrriinntteerrss && ssccaannnneerrss, and then click AAdddd aa pprriinntteerr oorr ssccaannnneerr.

3. Depending on your printer connection, do one of the following:

• Select a printer from the list, and then click AAdddd ddeevviiccee.

• Click SShhooww WWii--FFii DDiirreecctt pprriinntteerrss, select a printer, and then click AAdddd ddeevviiccee.

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• Click TThhee pprriinntteerr tthhaatt II wwaanntt iissnn’’tt lliisstteedd, and then from the Add Printer window, do the following:

1. Select AAdddd aa pprriinntteerr uussiinngg aa TTCCPP//IIPP aaddddrreessss oorr hhoossttnnaammee, and then click NNeexxtt.

2. In the “Hostname or IP address” field, type the printer IP address, and then click NNeexxtt.

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

3. Select a print driver, and then click NNeexxtt.

4. Select UUssee tthhee pprriinntt ddrriivveerr tthhaatt iiss ccuurrrreennttllyy iinnssttaalllleedd ((rreeccoommmmeennddeedd)), and then click NNeexxtt.

5. Type a printer name, and then click NNeexxtt.

6. Select a printer sharing option, and then click NNeexxtt.

7. Click FFiinniisshh.

For Macintosh users

1. From a computer, open PPrriinntteerrss && SSccaannnneerrss.

2. Click the Plus icon (+), and then select a printer.

3. From the Use menu, select a print driver.

• To use the Macintosh print driver, select either AAiirrPPrriinntt or SSeeccuurree AAiirrPPrriinntt.

• If you want custom printing features, then select the Xerox print driver. To install the driver, see Installing

the printer software.

4. Add the printer.

INSTALLING THE SOFTWARE

Before you install the print driver software, verify that the printer is plugged in, powered on, connected correctly,

and has a valid IP address. The IP address usually appears in the upper right corner of the control panel.

To view the IP address of the printer, refer to Finding the IP Address of the Printer.

Note: If the Software and Documentation disc is not available, download the latest drivers from www.xerox.

com/drivers

Operating System Requirements

• Windows 7 SP1, Windows 8, Windows 8.1, Windows 10, Windows 11, Windows Server 2008 R2, Windows Server

2012, Windows Server 2016, Windows Server 2019, and Windows Server 2022.

• MacOS version 10.14 and later.

• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface.

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Installing the Print Drivers for a Windows Network Printer

1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does

not start automatically, navigate to the drive, then double-click the SSeettuupp..eexxee installer file.

2. Click XXeerrooxx SSmmaarrtt SSttaarrtt —— DDrriivveerr IInnssttaalllleerr ((RReeccoommmmeennddeedd)).

3. At the License Agreement, click AAggrreeee.

4. From the list of discovered printers, select your printer.

When you install print drivers for a network printer, if your printer does not appear in the list, click DDoonn’’tt SSeeee

YYoouurr PPrriinntteerr??, then enter the IP address for your printer.

To view the IP address of your printer, refer to Finding the IP Address of the Printer.

5. Click QQuuiicckk IInnssttaallll.

A message appears that confirms that the installation is successful.

6. To complete the installation and close the Installer window, click DDoonnee.

Installing the Windows Print Driver .zip File

You can download print drivers from Xerox.com in a .zip file, then use the Windows Add Printer Wizard to install the

print drivers on your computer.

To install the print driver from the .zip file:

1. Download, then extract the required .zip file to a local directory on your computer.

2. At your computer, open the CCoonnttrrooll PPaanneell, then select DDeevviicceess aanndd PPrriinntteerrss >> AAdddd aa PPrriinntteerr.

3. Click TThhee pprriinntteerr tthhaatt II wwaanntt iissnn''tt lliisstteedd, then click AAdddd aa llooccaall pprriinntteerr oorr nneettwwoorrkk pprriinntteerr wwiitthh mmaannuuaall

sseettttiinnggss.

4. To use a previously established port, select UUssee aann eexxiissttiinngg ppoorrtt, then from the list, select a Standard TCP/IP

Port.

5. To create a Standard TCP/IP port:

a. Select CCrreeaattee aa NNeeww PPoorrtt.

b. For Type of port, select SSttaannddaarrdd TTCCPP//IIPP PPoorrtt, then click NNeexxtt.

c. In the Hostname or IP address field, type the printer IP address or host name.

d. To disable the feature, clear the check box for QQuueerryy tthhee pprriinntteerr aanndd aauuttoommaattiiccaallllyy sseelleecctt tthhee ddrriivveerr ttoo

uussee, then click NNeexxtt.

6. Click HHaavvee DDiisskk.

7. Click BBrroowwssee. Browse to, then select the driver.inf file for your printer. Click OOppeenn.

8. Select your printer model, then click NNeexxtt.

9. If a prompt appears because the print driver was installed previously, click UUssee tthhee ddrriivveerr tthhaatt iiss ccuurrrreennttllyy

iinnssttaalllleedd ((rreeccoommmmeennddeedd)).

10. In the Printer name field, type a name for your printer.

11. To install the print driver, click NNeexxtt.

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12. If needed, set the printer as the default printer.

Note: Before you select SShhaarree PPrriinntteerr, contact your system administrator.

13. To send a test page to the printer, click PPrriinntt aa tteesstt ppaaggee.

14. Click FFiinniisshh.

Installing the Print Drivers for a Windows USB Printer

1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the printer.

2. Connect the A end of the USB cable to the USB port on the computer.

3. If the Windows Found New Hardware Wizard appears, click ccaanncceell.

4. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does

not start automatically, navigate to the drive, then double-click the SSeettuupp..eexxee installer file.

5. Click XXeerrooxx SSmmaarrtt SSttaarrtt —— DDrriivveerr IInnssttaalllleerr ((RReeccoommmmeennddeedd)).

6. At the License Agreement, click AAggrreeee.

7. From the list of discovered printers, select your printer, then click QQuuiicckk IInnssttaallll.

A message appears that confirms that the installation is successful.

8. To complete the installation and close the Installer window, click DDoonnee.

Installing the Printer as a Web Service on Devices

Web Services on Devices (WSD) allows a client to discover and access a remote device and its associated services

across a network. WSD supports device discovery, control, and use.

Installing a WSD Printer Using the Add Device Wizard

1. At your computer, click SSttaarrtt, then select PPrriinntteerrss aanndd SSccaannnneerrss.

2. To add the required printer, click AAdddd aa PPrriinntteerr oorr SSccaannnneerr.

3. In the list of available devices, select the device that you want to use, then click NNeexxtt.

Note: If the printer that you want to use does not appear in the list, click CCaanncceell. To add the printer

manually, use the IP address of the printer. For details, refer to Installing the Windows Print Driver .zip File.

4. Click CClloossee.

Installing the Drivers and Utilities for MacOS

1. Download the latest print driver from https://www.xerox.com/office/drivers.

2. Open the Xerox

Print Drivers 5.xx.x.dmg or .pkg as needed for your printer.

3. To run Xerox

Print Drivers 5.xx.x.dmg or .pkg, double-click the appropriate file name.

4. When prompted, click CCoonnttiinnuuee.

5. To accept the license agreement, click II AAggrreeee.

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6. To accept the current installation location, click IInnssttaallll, or select another location for the installation files, then

click IInnssttaallll.

7. If prompted, enter your password, then click OOKK.

8. From the list of discovered printers, select your printer, then click NNeexxtt.

9. If your printer does not appear in the list of discovered printers:

a. Click the NNeettwwoorrkk PPrriinntteerr IIccoonn.

b. Type the IP address of your printer, then click CCoonnttiinnuuee.

c. Select your printer in the list of discovered printers, then click CCoonnttiinnuuee.

10. If your printer was not detected, verify that the printer is powered on and that the Ethernet or USB cable is

connected properly.

11. To accept the print queue message, click OOKK.

12. Select or clear the SSeett PPrriinntteerr aass DDeeffaauulltt and PPrriinntt aa TTeesstt PPaaggee check boxes.

13. Click CCoonnttiinnuuee, then click CClloossee.

Adding the Printer for MacOS

For networking, set up your printer using Bonjour

(mDNS), or for an LPD, LPR connection, connect using the IP

address of your printer. For a non-network printer, create a desktop USB connection.

For more information, go to the Online Support Assistant at: https://www.xerox.com/support.

AAddddiinngg tthhee PPrriinntteerr UUssiinngg BBoonnjjoouurr

To add the printer using Bonjour

1. From the computer Applications folder or from the dock, open SSyysstteemm PPrreeffeerreenncceess.

2. Click PPrriinntteerrss && SSccaannnneerrss.

The list of printers appears on the left of the window.

3. For the list of printers, click the Plus icon (++).

4. At the top of the window, click the DDeeffaauulltt icon.

5. Select your printer from the list, then click AAdddd.

Note: If your printer is not detected, verify that the printer is powered on and that the Ethernet cable is

connected properly.

AAddddiinngg tthhee PPrriinntteerr bbyy SSppeecciiffyyiinngg tthhee IIPP AAddddrreessss

To add the printer by specifying the IP address:

1. From the computer Applications folder or from the dock, open SSyysstteemm PPrreeffeerreenncceess.

2. Click PPrriinntteerrss && SSccaannnneerrss.

The list of printers appears on the left of the window.

3. In the list of printers, click the Plus (++) icon.

4. Click IIPP.

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5. From the Protocol list, select the protocol.

6. In the Address field, enter the IP address of the printer.

7. In the Name field, enter a name for the printer.

8. From the Use list, choose SSeelleecctt aa ddrriivveerr ttoo uussee.

9. From the printer software list, select the print driver for your printer model.

10. Click AAdddd.

Installing Print Drivers and Utilities for UNIX and Linux

For more information on installing print drivers and utilities for UNIX and Linux, refer to https://www.xerox.com/

office/drivers.

UPDATING SOFTWARE

Some applications require a minimum device software level to operate correctly.

For more information on updating the device software, contact your customer service representative.

1. Open a web browser, then type the printer IP address in the address field.

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click SSeettttiinnggss >> DDeevviiccee >> SSooffttwwaarree UUppddaattee.

3. Choose one of the following:

• Click CChheecckk ffoorr uuppddaatteess >> II aaggrreeee,, ssttaarrtt uuppddaattee.

• To upload the software file, perform the following steps:

To get the latest software, go to www.xerox.com, and search for your printer model.

1. Browse to the software file.

Note: Make sure that you have extracted the software.zip file.

2. Click UUppllooaadd >> SSttaarrtt.

EXPORTING OR IMPORTING A CONFIGURATION FILE

You can export the configuration settings of your printer into a text file, and then import the file to apply the

settings to other printers.

1. Open a Web browser, then type the printer IP address in the address field.

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, temporarily disable it to load the Web page correctly.

2. From the Embedded Web Server, click EExxppoorrtt CCoonnffiigguurraattiioonn or IImmppoorrtt CCoonnffiigguurraattiioonn.

3. Follow the instructions on the screen.

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Set up, Install, and Configure

4. If the printer supports applications, then do the following:

a. Click AAppppss, select the application, then click CCoonnffiigguurree.

b. Click EExxppoorrtt or IImmppoorrtt.

ADDING AVAILABLE OPTIONS IN THE PRINT DRIVER

For Windows users

1. Open the printers folder.

2. Select the printer you want to update, and then do either of the following:

• For Windows 7 or later, select PPrriinntteerr pprrooppeerrttiieess.

• For earlier versions, select PPrrooppeerrttiieess.

3. Navigate to the Configuration tab, and then select UUppddaattee NNooww -- AAsskk PPrriinntteerr.

4. Apply the changes.

For Macintosh users

1. From System Preferences in the Apple menu, navigate to your printer, and then select OOppttiioonnss && SSuupppplliieess.

2. Navigate to the list of hardware options, and then add any installed options.

3. Apply the changes.

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Set up, Install, and Configure

Printing the Menu Settings Page

From the home screen, touch SSeettttiinnggss > RReeppoorrttss > MMeennuu SSeettttiinnggss PPaaggee.

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Set up, Install, and Configure

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Set up, Install, and Configure

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Secure the printer

This chapter contains:

Locating the security slot . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 82

Erasing printer memory.. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 83

Restoring factory default settings . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 84

Statement of Volatility........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 85

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in

the location shown to secure the printer in place.

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Secure the printer

Erasing printer memory

To erase volatile memory or buffered data in your printer, turn off the printer.

To erase non-volatile memory or individual settings, device and network settings, security settings, and embedded

solutions, do the following:

1. From the home screen, touch SSeettttiinnggss >> DDeevviiccee >> MMaaiinntteennaannccee.

2. From Erase Printer Memory, select the SSaanniittiizzee aallll iinnffoorrmmaattiioonn oonn nnoonnvvoollaattiillee mmeemmoorryy check box, then

touch OOKK.

3. Select either SSttaarrtt iinniittiiaall sseettuupp wwiizzaarrdd or LLeeaavvee pprriinntteerr oofffflliinnee, then touch OOKK.

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Secure the printer

Restoring factory default settings

1. From the home screen, touch SSeettttiinnggss >> DDeevviiccee >> RReessttoorree FFaaccttoorryy DDeeffaauullttss.

2. In the Restore Settings menu, select the settings that you want to restore.

3. Touch RREESSTTOORREE.

4. Follow the instructions on the display.

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Secure the printer

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

TTYYPPEE OOFF MMEEMMOORRYY DDEESSCCRRIIPPTTIIOONN

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buffer user data during simple

print jobs.

Non-volatile memory Your printer may use two forms of non-volatile

memory: EEPROM and NAND (flash memory). Both

types are used to store operating system, device

settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a different department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

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Secure the printer

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This chapter contains:

Printing from a computer ....... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 88

Printing from a mobile device..... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . 89

Printing from a flash drive.................. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........ 90

Supported flash drives and file types . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 91

Configuring confidential jobs . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 92

Printing confidential and other held jobs . .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ....... 93

Printing a font sample list . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . 94

Placing separator sheets between copies . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 95

Canceling a print job . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . 96

Adjusting toner darkness .................. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... 97

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1. From the document that you are trying to print, open the Print dialog.

2. If necessary, adjust the settings.

3. Print the document.

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Printing from a mobile device

PRINTING FROM A MOBILE DEVICE USING MOPRIA PRINT SERVICE

Mopria Print Service is a mobile printing solution for mobile devices running on Android

version 5.0 or later. It

allows you to print directly to any Mopria-certified printer.

Note: Make sure that you download the Mopria Print Service application from the Google Play

store and

enable it in the mobile device.

1. From your Android mobile device, launch a compatible application or select a document from your file

manager.

2. Tap MMoorree OOppttiioonnss >> PPrriinntt.

3. Select a printer, and then adjust the settings, if necessary.

4. Tap PPrriinntt.

PRINTING FROM A MOBILE DEVICE USING AIRPRINT

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an

AirPrint-certified printer.

• Make sure that the Apple device and the printer are connected to the same network. If the network has multiple

wireless hubs, then make sure that both devices are connected to the same subnet.

• This application is supported only in some Apple devices.

1. From your mobile device, select a document from your file manager or launch a compatible application.

2. Tap SShhaarree//UUppllooaadd >> PPrriinntt.

3. Select a printer, and then adjust the settings, if necessary.

4. Print the document.

PRINTING FROM A MOBILE DEVICE USING WI-FI DIRECT®

Wi-Fi Direct is a printing service that lets you print to any Wi-Fi Direct-ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information,

see Connecting a mobile device to the printer.

1. From your mobile device, launch a compatible application or select a document from your file manager.

2. Depending on your mobile device, do one of the following:

• Tap MMoorree ooppttiioonnss >> PPrriinntt.

• Tap SShhaarree >> PPrriinntt.

• Tap MMoorree ooppttiioonnss >> PPrriinntt.

3. Select a printer, and then adjust the settings, if necessary.

4. Print the document.

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Printing from a flash drive

1. Insert the flash drive.

• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.

• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display.

2. From the display, touch the document that you want to print.

If necessary, configure other print settings.

3. Send the print job.

To print another document, touch UUSSBB DDrriivvee.

WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the

area shown while actively printing, reading, or writing from the memory device.

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Supported flash drives and file types

FLASH DRIVES

• Lexar JumpDrive S70 (16GB and 32GB)

• SanDisk Cruzer (16GB and 32GB)

• PNY Attache (16GB and 32GB)

Note:

• The printer supports high-speed USB flash drives with full-speed standard.

• USB flash drives must support the File Allocation Table (FAT) system.

FILE TYPES

Documents

PDF (version 1.7 or earlier)

Images

.JPEG or .jpg

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Configuring confidential jobs

1. From the control panel, navigate to:

SSeettttiinnggss > SSeeccuurriittyy > CCoonnffiiddeennttiiaall PPrriinntt SSeettuupp

2. Configure the settings.

UUSSEE TTOO

Max Invalid PIN Set the number of times an invalid PIN can be

entered.

When the limit is reached, the print jobs for that user

name are deleted.

Confidential Job Expiration Set the expiration time for confidential print jobs.

Confidential held jobs are stored in the printer until

they are released or deleted manually.

Repeat Job Expiration Set the expiration time for a repeat print job.

Repeat held jobs are stored in the printer memory for

reprinting.

Verify Job Expiration Set the expiration time that the printer prints a copy

before printing the remaining copies.

Verify jobs print one copy to check if it is satisfactory

before printing the remaining copies.

Reserve Job Expiration Set the expiration time that the printer stores print

jobs.

Reserve held jobs are automatically deleted after

printing.

Require All Jobs to be Held Set the printer to hold all print jobs.

Keep duplicate documents Set the printer to print all documents with the same

file name.

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Printing confidential and other held jobs

FOR WINDOWS USERS

1. With a document open, click FFiillee >> PPrriinntt.

2. Select the printer, then click PPrriinntteerr PPrrooppeerrttiieess >> PPrriinnttiinngg OOppttiioonnss >> JJoobb TTyyppee.

3. Select the print job type (Secure Print, Sample Set, Saved Job).

If you select SSeeccuurree PPrriinntt, enter a Passcode, then click OOKK. The pin entry window disappears.

4. To close Printing Options window, click OOKK.

5. Click PPrriinntt.

FOR MACINTOSH USERS

UUssiinngg AAiirrPPrriinntt

1. With a document open, click FFiillee >> PPrriinntt.

2. Select a printer, and then from the drop-down menu following the Orientation menu, choose PPIINN PPrriinnttiinngg.

3. Enable PPrriinntt wwiitthh PPIINN, and then enter a four-digit PIN.

4. Click PPrriinntt.

5. From the printer home screen, release the print job. Touch HHeelldd jjoobbss >> sseelleecctt yyoouurr ccoommppuutteerr nnaammee >>

CCoonnffiiddeennttiiaall >> eenntteerr tthhee PPIINN >> sseelleecctt tthhee pprriinntt jjoobb >> PPrriinntt.

UUssiinngg tthhee pprriinntt ddrriivveerr

1. With a document open, click FFiillee >> PPrriinntt.

2. Select a printer, and then from the drop-down menu following the Orientation menu, choose PPrriinntt aanndd HHoolldd.

3. Choose CCoonnffiiddeennttiiaall PPrriinntt, and then enter a four-digit PIN.

4. Click PPrriinntt.

5. From the printer home screen, release the print job. Touch HHeelldd jjoobbss >> sseelleecctt yyoouurr ccoommppuutteerr nnaammee >>

CCoonnffiiddeennttiiaall >> sseelleecctt tthhee pprriinntt jjoobb >> eenntteerr tthhee PPIINN >> PPrriinntt.

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Printing a font sample list

1. From the home screen, touch SSeettttiinnggss > RReeppoorrttss > PPrriinntt > PPrriinntt FFoonnttss.

2. Touch PPCCLL FFoonnttss or PPoossttSSccrriipptt FFoonnttss.

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Placing separator sheets between copies

1. From the home screen, touch SSeettttiinnggss >> PPrriinntt >> LLaayyoouutt >> SSeeppaarraattoorr SShheeeettss >> BBeettwweeeenn CCooppiieess.

2. Print the document.

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Canceling a print job

FROM THE PRINTER CONTROL PANEL

1. From the home screen, touch CCaanncceell aa jjoobb.

2. Select a job to cancel.

FROM THE COMPUTER

1. Depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

2. Select a job to cancel.

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Adjusting toner darkness

1. From the home screen, touch SSeettttiinnggss >> PPrriinntt >> QQuuaalliittyy >> TToonneerr DDaarrkknneessss.

2. Select a setting.

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Copy

This chapter contains:

Using the automatic document feeder and scanner glass......................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 100

Making copies ......................... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 101

Copying photos ..... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 102

Copying on letterhead .................. .. . . . . . . . ............ . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . ............ .. . . . . . . . ........... 103

Copying on both sides of the paper......................... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 104

Reducing or enlarging copies....... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 105

Copying multiple pages onto a single sheet . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 106

Collating copies . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 107

Copying cards ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 108

Creating a copy shortcut . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 109

Using the automatic document feeder and scanner glass

AAUUTTOOMMAATTIICC DDOOCCUUMMEENNTT FFEEEEDDEERR ((AADDFF))

SSCCAANNNNEERR GGLLAASSSS

• Use the ADF for multiple-page or two-sided

documents.

• Load an original document faceup. For multiple-

page documents, make sure to align the leading

edge before loading.

• Make sure to adjust the ADF guides to match the

width of the paper that you are loading.

• Use the scanner glass for single-page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

• Place the document facedown in the corner with

the arrow.

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Copy

Making copies

1. Load an original document into the ADF tray or on the scanner glass.

Note: To avoid a cropped image, make sure that the original document and output have the same paper

size.

2. From the home screen, touch CCooppyy, and then specify the number of copies.

If necessary, adjust the copy settings.

3. Copy the document.

Note: To make a quick copy, from the control panel, press the SSttaarrtt button.

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Copy

Copying photos

1. Place a photo on the scanner glass.

2. From the home screen, touch CCooppyy >> CCoonntteenntt TTyyppee >> PPhhoottoo.

3. Copy the document.

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Copy

Copying on letterhead

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch CCooppyy >> CCooppyy FFrroomm >> sseelleecctt tthhee ssiizzee ooff tthhee oorriiggiinnaall ddooccuummeenntt.

3. Touch CCooppyy TToo, and then select the paper source that contains the letterhead.

If you loaded the letterhead into the multipurpose feeder, then navigate to:

CCooppyy TToo >> MMuullttiippuurrppoossee FFeeeeddeerr >> sseelleecctt aa ppaappeerr ssiizzee >> LLeetttteerrhheeaadd

4. Copy the document.

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Copy

Copying on both sides of the paper

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch CCooppyy >> SSiiddeess.

3. Adjust the settings.

4. Copy the document.

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Copy

Reducing or enlarging copies

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, navigate to:

CCooppyy >> SSccaallee >> ssppeecciiffyy aa ssccaallee vvaalluuee

Note: Changing the size of the original document or output after setting Scale restores the scale value to

Auto.

3. Copy the document.

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Copy

Copying multiple pages onto a single sheet

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch CCooppyy >> PPaaggeess ppeerr SSiiddee.

3. Adjust the settings.

4. Copy the document.

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Copy

Collating copies

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch CCooppyy >> CCoollllaattee >> OOnn [[11,,22,,11,,22,,11,,22]].

3. Copy the document.

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Copy

Copying cards

1. Load a card on the scanner glass.

2. From the control panel, navigate to:

CCooppyy >> IIDD CCooppyy

3. If necessary, adjust the settings.

4. Copy the document.

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Copy

Creating a copy shortcut

1. From the home screen, touch CCooppyy.

2. Configure the settings, then touch the SSttaarr icon.

The Copy Shortcuts window appears.

3. Touch the Plus ++ icon, then create a shortcut.

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Copy

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E-mail

This chapter contains:

Using the automatic document feeder and scanner glass......................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 112

Sending an e-mail ...... .. . . . . . .............. . . . . . . . ............ .. . . . . . .............. .. . . . . . .............. . . . . . . . .............. . . . . . . . .......... 113

Creating an e-mail shortcut......... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 114

Using the automatic document feeder and scanner glass

AAUUTTOOMMAATTIICC DDOOCCUUMMEENNTT FFEEEEDDEERR ((AADDFF))

SSCCAANNNNEERR GGLLAASSSS

• Use the ADF for multiple-page or two-sided

documents.

• Load an original document faceup. For multiple-

page documents, make sure to align the leading

edge before loading.

• Make sure to adjust the ADF guides to match the

width of the paper that you are loading.

• Use the scanner glass for single-page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

• Place the document facedown in the corner with

the arrow.

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E-mail

Sending an e-mail

Before you begin, make sure that the SMTP settings are configured. For more information, see Configuring the e-

mail SMTP settings.

USING THE CONTROL PANEL

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch EE--mmaaiill, and then enter the needed information.

3. If necessary, configure the output file type settings.

4. Send the e-mail.

USING A SHORTCUT NUMBER

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch SShhoorrttccuuttss >> EE--mmaaiill.

3. Select the shortcut number.

4. Send the e-mail.

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E-mail

Creating an e-mail shortcut

1. From the home screen, touch EE--mmaaiill.

2. Configure the settings, and then touch FFaavvoorriittee.

3. Create a shortcut.

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E-mail

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Fax

This chapter contains:

Using the automatic document feeder and scanner glass......................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 116

Sending a fax ........ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 117

Scheduling a fax . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 118

Creating a fax destination shortcut ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 119

Changing the fax resolution ....... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 120

Adjusting the fax darkness............. .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 121

Printing a fax log. . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 122

Blocking junk faxes........ . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 123

Holding a fax . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 124

Forwarding a fax.... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 125

Using the automatic document feeder and scanner glass

AAUUTTOOMMAATTIICC DDOOCCUUMMEENNTT FFEEEEDDEERR ((AADDFF))

SSCCAANNNNEERR GGLLAASSSS

• Use the ADF for multiple-page or two-sided

documents.

• Load an original document faceup. For multiple-

page documents, make sure to align the leading

edge before loading.

• Make sure to adjust the ADF guides to match the

width of the paper that you are loading.

• Use the scanner glass for single-page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

• Place the document facedown in the corner with

the arrow.

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Fax

Sending a fax

USING THE CONTROL PANEL

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch FFaaxx, and then enter the needed information.

If necessary, adjust the settings.

3. Fax the document.

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Fax

Scheduling a fax

1. Load the original document into the ADF tray or on the scanner glass.

2. From the home screen, touch FFaaxx >> TToo.

3. Enter the recipient number, then touch AAdddd >> DDoonnee.

4. Touch SSeenndd TTiimmee, configure the date and time, then touch OOKK.

5. Send the fax.

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Fax

Creating a fax destination shortcut

1. From the home screen, touch FFaaxx >> TToo.

2. Enter the recipient number, then touch AAdddd >> DDoonnee.

3. Touch the SSttaarr icon.

The Fax Shortcuts window appears.

4. Touch the Plus ++ icon, then create a shortcut.

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Fax

Changing the fax resolution

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch FFaaxx, and then enter the needed information.

3. Touch RReessoolluuttiioonn, and then adjust the setting.

4. Send the fax.

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Fax

Adjusting the fax darkness

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch FFaaxx, and then enter the needed information.

3. Touch DDaarrkknneessss, and then adjust the setting.

4. Send the fax.

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Fax

Printing a fax log

1. From the home screen, touch SSeettttiinnggss >> RReeppoorrttss >> FFaaxx.

2. Touch FFaaxx JJoobb LLoogg or FFaaxx CCaallll LLoogg.

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Fax

Blocking junk faxes

1. From the home screen, touch SSeettttiinnggss >> FFaaxx >> FFaaxx SSeettuupp >> FFaaxx RReecceeiivvee SSeettttiinnggss >> AAddmmiinn CCoonnttrroollss.

2. Set Block No Name Fax to OOnn.

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Fax

Holding a fax

1. Open a web browser, and then type the printer IP address in the address field.

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click SSeettttiinnggss >> FFaaxx >> FFaaxx SSeettuupp >> FFaaxx RReecceeiivvee SSeettttiinnggss >> HHoollddiinngg FFaaxxeess.

3. Select a mode.

4. Apply the changes.

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Fax

Forwarding a fax

1. Create a fax destination shortcut.

a. From the home screen, touch FFaaxx >> TToo.

b. Enter the recipient number, then touch AAdddd >> DDoonnee.

c. Touch the SSttaarr icon.

d. Touch the Plus ++ icon, then create a shortcut.

2. From the home screen, touch SSeettttiinnggss >> FFaaxx >> FFaaxx SSeettuupp >> FFaaxx RReecceeiivvee SSeettttiinnggss >> AAddmmiinn CCoonnttrroollss.

3. Touch FFaaxx FFoorrwwaarrddiinngg >> FFoorrwwaarrdd.

4. Configure the Forward to settings.

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Fax

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Fax

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Scan

This chapter contains:

Using the automatic document feeder and scanner glass......................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 128

Scanning to a computer. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 129

Scanning to an FTP server using a shortcut .. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 130

Scanning to a network folder using a shortcut . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 131

Scanning to a flash drive . . . ............ .. . . . . . .............. . . . . . . . .............. . . . . . . . ............ .. . . . . . .............. .. . . . . . ............. 132

Using the automatic document feeder and scanner glass

AAUUTTOOMMAATTIICC DDOOCCUUMMEENNTT FFEEEEDDEERR ((AADDFF))

SSCCAANNNNEERR GGLLAASSSS

• Use the ADF for multiple-page or two-sided

documents.

• Load an original document faceup. For multiple-

page documents, make sure to align the leading

edge before loading.

• Make sure to adjust the ADF guides to match the

width of the paper that you are loading.

• Use the scanner glass for single-page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

• Place the document facedown in the corner with

the arrow.

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Scan

Scanning to a computer

Before you begin, make sure that:

• The printer firmware is updated. For more information, see Updating Software.

• The computer and the printer are connected to the same network.

FOR WINDOWS USERS

UUssiinngg WWiinnddoowwss FFaaxx aanndd SSccaann

Note: Make sure that the printer is added to the computer. For more information, see Adding printers to a

computer.

1. Load an original document into the automatic document feeder or on the scanner glass.

2. From the computer, open WWiinnddoowwss FFaaxx aanndd SSccaann.

3. From the Source menu, select a scanner source.

4. If necessary, change the scan settings.

5. Scan the document.

FOR MACINTOSH USERS

Note: Make sure that the printer is added to the computer. For more information, see Adding printers to a

computer.

1. Load an original document into the automatic document feeder or on the scanner glass.

2. From the computer, do either of the following:

• Open IImmaaggee CCaappttuurree.

• Open PPrriinntteerrss && SSccaannnneerrss, and then select a printer. Click SSccaann >> OOppeenn SSccaannnneerr.

3. From the Scanner window, do one or more of the following:

• Select where you want to save the scanned document.

• Select the size of the original document.

• To scan from the ADF, select DDooccuummeenntt FFeeeeddeerr from the Scan Menu or enable UUssee DDooccuummeenntt FFeeeeddeerr.

• If necessary, configure the scan settings.

4. Click SSccaann.

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Scan

Scanning to an FTP server using a shortcut

1. Create an FTP shortcut.

a. Open a web browser, and then type the printer IP address in the address field.

Note:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

b. Click SShhoorrttccuuttss >> AAdddd SShhoorrttccuutt.

c. From the Shortcut Type menu, select FFTTPP, and then configure the settings.

d. Apply the changes.

2. Load an original document into the ADF tray or on the scanner glass.

3. From the home screen, touch SShhoorrttccuuttss > FFTTPP

4. Select the shortcut.

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Scan

Scanning to a network folder using a shortcut

1. Create a network folder shortcut.

a. Open a web browser, and then type the printer IP address in the address field.

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

b. Click SShhoorrttccuuttss >> AAdddd SShhoorrttccuutt.

c. From the Shortcut Type menu, select NNeettwwoorrkk FFoollddeerr, and then configure the settings.

d. Apply the changes.

2. Load an original document into the ADF tray or on the scanner glass.

3. From the home screen, touch SShhoorrttccuuttss > SSccaann ttoo NNeettwwoorrkk.

4. Select the shortcut.

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Scan

Scanning to a flash drive

1. Load an original document into the ADF tray or on the scanner glass.

2. Insert the flash drive.

3. Touch SSccaann ttoo UUSSBB and adjust the settings if necessary.

• To save the scanned document to a folder, touch SSccaann ttoo, select a folder, and then touch SSccaann HHeerree.

• If the USB Drive screen does not appear, then touch UUSSBB DDrriivvee on the control panel.

4. Scan the document.

WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the

area shown while actively printing, reading, or writing from the memory device.

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Use printer menus

This chapter contains:

Menu map..... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 134

Device ......... . . . . . . . . ............. . . . . . . ............. . . . . . . . . ............. . . . . . . . . ............. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 136

Print . . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 149

Paper................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 156

Copy.................... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 160

E-mail ................... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 171

FTP ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 176

USB Drive . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 179

Network/Ports . .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 183

Security..... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 203

Reports .......... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 212

Supplies Plan...... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 214

Troubleshooting...... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 215

Menu map

DDeevviiccee

• Preferences

• Eco-Mode

• Remote Operator

Panel

• Notifications

• Power Management

• Restore Factory Defaults

• Maintenance

• Visible Home Screen Icons

• About this Printer

PPrriinntt

• Layout

• Setup

• Quality

• PDF

• PostScript

• PCL

• Image

PPaappeerr

• Tray Configuration • Media Configuration

CCooppyy Copy Defaults

FFaaxx Fax Defaults

EE--mmaaiill

• E-mail Setup • E-mail Defaults

FFTTPP FTP Defaults

UUSSBB DDrriivvee

• Flash Drive Scan • Flash Drive Print

NNeettwwoorrkk//PPoorrttss

• Network Overview

• Wireless

• Wi-Fi Direct

• AirPrint

• Mobile Services

Management

• Ethernet

• TCP/IP

• SNMP

• IPSec

• 802.1x

• LPD Configuration

• HTTP/FTP Settings

• USB

• Restrict external network access

• Universal Print

SSeeccuurriittyy

• Login Methods*

• Certificate

Management*

• Login Restrictions

• Confidential Print Setup

• Erase Temporary Data Files

• Solutions LDAP Settings

• Miscellaneous

RReeppoorrttss

• Menu Settings Page

• Device

• Print

• Shortcuts

• Fax

• Network

SSuupppplliieess PPllaann

• Plan Activation

• Plan Conversion

• Subscription Service

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Use printer menus

Troubleshooting Print Quality Test Pages Cleaning the Scanner

Appears only in the Embedded Web Server.

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Device

PREFERENCES

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

DDiissppllaayy LLaanngguuaaggee Set the language of the text that appears on the

display.

CCoouunnttrryy//RReeggiioonn Identify the country or region that the printer is

configured to operate.

RRuunn IInniittiiaall SSeettuupp

Yes

No*

Run the setup wizard.

KKeeyybbooaarrdd

Keyboard Type

[List of languages]

Select a language as a keyboard type.

Note: All the Keyboard Type values may not

appear or may require special hardware to

appear.

DDiissppllaayyeedd iinnffoorrmmaattiioonn

Display Text 1

Display Text 2

Specify the information to appear on the home screen.

DDaattee aanndd TTiimmee

Configure

Current Date and Time

Manually Set Date and Time

Date Format (MM-DD-YYYY*)

Time Format (12 hour A.M./P.M.*)

Time Zone (GMT*)

Network Time Protocol

Enable NTP

NTP Server

Enable Authentication (None*)

Configure the printer date and time.

PPaappeerr SSiizzeess

U.S.*

Metric

Specify the unit of measurement for paper sizes.

The country or region selected in the initial setup

wizard determines the initial paper size setting.

SSccrreeeenn BBrriigghhttnneessss Adjust the brightness of the display.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

20–100% (100*)

FFllaasshh DDrriivvee AAcccceessss

Disabled

Enabled*

Enable access to the flash drive.

OOnnee PPaaggee FFllaattbbeedd SSccaannnniinngg

Off*

Set copies from the scanner glass to only one page at

a time.

DDeevviiccee SSoouunnddss

MMuuttee AAllll SSoouunnddss

Off*

Disable and ignore all sound settings.

AAcccceessss DDeevviiccee FFeeeeddbbaacckk

On*

Off

Enable the access device feedback.

AADDFF LLooaaddeedd BBeeeepp

On*

Off

Enable a sound when loading paper into the ADF.

AAllaarrmm CCoonnttrrooll

Off

Single*

Continuous

Set the number of times that the alarm sounds when

the printer requires user intervention.

CCaarrttrriiddggee AAllaarrmm

Off*

Single

Continuous

Disable the cartridge alarm.

SSppeeaakkeerr MMooddee

Always Off*

Always On

On until Connected

Disable the speaker mode.

RRiinnggeerr VVoolluummee

Off*

Disable the ringer volume.

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Use printer menus

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSccrreeeenn TTiimmeeoouutt

5–300 (60*)

Set the idle time in seconds before the display shows

the home screen, or before the printer logs out a user

account automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

ECO-MODE

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriinntt

Sides

1-Sided*

2-Sided

Specify whether to print on one side or two sides of the

paper.

PPrriinntt

Pages per Side

Off*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of

paper.

PPrriinntt

Toner Darkness

Light

Normal*

Dark

Determine the lightness or darkness of text or images.

CCooppyy

Sides

1 sided to 1 sided*

1 sided to 2 sided

Specify whether to print on one side or both sides of

the paper.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCooppyy

Pages per Side

Off*

2 Portrait pages

4 Portrait pages

2 Landscape pages

4 Landscape pages

Specify the number of page images to print on one

side of a sheet of paper.

CCooppyy

Darkness

1-9 (5*)

Adjust the darkness of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

REMOTE OPERATOR PANEL

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EExxtteerrnnaall VVNNCC CCoonnnneeccttiioonn

Don’t Allow*

Allow

Connect an external Virtual Network Computing (VNC)

client to the remote control panel.

AAuutthheennttiiccaattiioonn TTyyppee

None*

Standard Authentication

Set the authentication type when accessing the VNC

client server.

VVNNCC PPaasssswwoorrdd Specify the password to connect to the VNC client

server.

This menu item appears only if Authentication Type is

set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Use printer menus

NOTIFICATIONS

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AADDFF LLooaaddeedd BBeeeepp

Off

On*

Enable a sound when loading paper into the ADF.

AAllaarrmm CCoonnttrrooll

Off

Single*

Continuous

Set the number of times that the alarm sounds when

the printer requires user intervention.

SSuupppplliieess

Show Supply Estimates

Show estimates*

Do not show estimates

Show the estimated status of the supplies.

SSuupppplliieess

Cartridge Alarm

Off*

Single

Continuous

Set the number of times that the alarm sounds when

the cartridge is low.

SSuupppplliieess

Custom Supply Notifications

Configure notification settings when the printer

requires user intervention.

Note: This menu item appears only in the

Embedded Web Server.

EE--mmaaiill AAlleerrttss SSeettuupp

E-mail Setup

Primary SMTP Gateway

Primary SMTP Gateway Port (25*)

Secondary SMTP Gateway

Secondary SMTP Gateway Port (25*)

SMTP Timeout (30 seconds*)

Reply Address

Always use SMTP default Reply Address (Off*)

Use SSL/TLS (Disabled*)

Require Trusted Certificate (On*)

Configure the e-mail settings of the printer.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SMTP Server Authentication (No authentication

required*)

Device-Initiated E-mail (None*)

Device Userid

Device Password

NTLM Domain

Disable “SMTP server not set up” error (Off*)

EErrrroorr PPrreevveennttiioonn

Jam Assist

Off

On*

Set the printer to check for jammed paper

automatically.

EErrrroorr PPrreevveennttiioonn

Auto Continue

Disabled

Enabled* (5 seconds)

Auto Continue Time

Let the printer continue processing or printing a job

automatically after clearing certain attendance

conditions.

EErrrroorr PPrreevveennttiioonn

Auto Reboot

Auto Reboot (Reboot always*)

Set the printer to restart when an error occurs.

EErrrroorr PPrreevveennttiioonn

Auto Reboot

Max Auto Reboots (2*)

Set the number of automatic reboots that the printer

can perform.

EErrrroorr PPrreevveennttiioonn

Auto Reboot

Auto Reboot Window (720*)

Set the number of seconds before the printer performs

an automatic reboot.

EErrrroorr PPrreevveennttiioonn

Auto Reboot

Auto Reboot Counter

Show a read-only information of the reboot counter.

EErrrroorr PPrreevveennttiioonn

Display Short Paper Error

Set the printer to show a message when a short paper

error occurs.

Short paper refers to the size of the paper loaded.

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Use printer menus

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Auto-clear*

EErrrroorr PPrreevveennttiioonn

Page Protect

Off*

Set the printer to process the entire page into the

memory before printing it.

JJaamm CCoonntteenntt RReeccoovveerryy

Jam Recovery

Off

Auto*

Set the printer to reprint jammed pages.

JJaamm CCoonntteenntt RReeccoovveerryy

Scanner Jam Recovery

Job level

Page level*

Specify how to restart a scan job after resolving a

paper jam.

Note: An asterisk (*) next to a value indicates the factory default setting.

POWER MANAGEMENT

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSlleeeepp MMooddee PPrrooffiillee

Print from Sleep Mode

Stay awake after printing

Enter Sleep Mode after printing*

Set the printer to stay in Ready mode or return to Sleep

mode after printing.

TTiimmeeoouuttss

Sleep Mode

1–120 minutes (15*)

Set the idle time before the printer begins operating in

Sleep mode.

TTiimmeeoouuttss

Hibernate Timeout

Disabled

1 hour

2 hours

Set the time before the printer turns off.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

3 hours

6 hours

1 day

2 days

3 days*

1 week

2 weeks

1 month

TTiimmeeoouuttss

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate*

Set Hibernate Timeout to turn off the printer while an

active Ethernet connection exists.

Note: An asterisk (*) next to a value indicates the factory default setting.

RESTORE FACTORY DEFAULTS

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

RReessttoorree SSeettttiinnggss

Restore all settings

Restore printer settings

Restore network settings

Restore fax settings

Restore the printer factory default settings.

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Use printer menus

MAINTENANCE

Config Menu

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

UUSSBB CCoonnffiigguurraattiioonn

USB PnP

Change the USB driver mode of the printer to improve

its compatibility with a personal computer.

UUSSBB CCoonnffiigguurraattiioonn

USB Scan to Local

On*

Off

Set whether the USB device driver enumerates as a

USB Simple device (single interface) or as a USB

Composite device (multiple interfaces).

UUSSBB CCoonnffiigguurraattiioonn

USB Speed

Full

Auto*

Set the USB port to run at full speed and disable its

high-speed capabilities.

TTrraayy CCoonnffiigguurraattiioonn

Tray Linking

Automatic*

Off

Set the printer to link the trays that have the same

paper type and paper size settings.

TTrraayy CCoonnffiigguurraattiioonn

Show Tray Insert Message

Off

Only for unknown sizes*

Always

Display a message to select paper size and type after

inserting the tray.

TTrraayy CCoonnffiigguurraattiioonn

A5 Loading

Short Edge

Long Edge*

Specify the page orientation when loading A5 paper

size.

TTrraayy CCoonnffiigguurraattiioonn

Paper Prompts

Auto*

Set the paper source that the user fills when a prompt

to load paper appears.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

MP Feeder

Manual Paper

TTrraayy CCoonnffiigguurraattiioonn

Envelope Prompts

Auto*

MP Feeder

Manual Envelope

Set the paper source that the user fills when a prompt

to load envelope appears.

TTrraayy CCoonnffiigguurraattiioonn

Action for Prompts

Prompt user*

Continue

Use current

Set the printer to resolve paper- or envelope-related

change prompts.

RReeppoorrttss

Menu Settings Page

Event Log

Event Log Summary

Print reports about printer menu settings, status, and

event logs.

SSuuppppllyy UUssaaggee AAnndd CCoouunntteerrss

Clear Supply Usage History

Reset Black Cartridge Counter

Reset Black Imaging Unit Counter

Reset Maintenance Counter

Reset the supply page counter or view the total printed

pages.

PPrriinntteerr EEmmuullaattiioonnss

PS Emulation

Off

On*

Set the printer to recognize and use the PS data

stream.

PPrriinntteerr EEmmuullaattiioonnss

Emulator Security

Page Timeout

0–60 (60*)

Set the page timeout during emulation.

PPrriinntteerr EEmmuullaattiioonnss

Emulator Security

Reset the emulator after a print job.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Reset Emulator After Job (Off*)

PPrriinntteerr EEmmuullaattiioonnss

Emulator Security

Disable Printer Message Access (On*)

Disable access to the printer message during

emulation.

FFaaxx CCoonnffiigguurraattiioonn

Fax Low Power Support

Disable Sleep

Permit Sleep

Auto*

Set fax to enter Sleep mode whenever the printer

determines that it must.

PPrriinntt CCoonnffiigguurraattiioonn

Font Sharpening

0–150 (24*)

Set a text point-size value below which the high-

frequency screens are used when printing font data.

PPrriinntt CCoonnffiigguurraattiioonn

Print Density

Disabled

1–5 (3*)

Copy Density

Disabled

1–5 (3*)

Adjust the toner density when printing or copying

documents.

DDeevviiccee OOppeerraattiioonnss

Quiet Mode

Off*

Set the printer to reduce the amount of noise that it

makes when printing.

Enabling this setting slows down the overall

performance of the printer.

DDeevviiccee OOppeerraattiioonnss

Panel Menus

Enable*

Disable

Set the printer to show the control panel menus.

This menu item appears only in the Embedded Web

Server.

DDeevviiccee OOppeerraattiioonnss

Safe Mode

Off*

Set the printer to operate in a special mode, in which it

attempts to continue offering as much functionality as

possible, despite known issues.

For example, when set to On, and the duplex motor is

nonfunctional, the printer performs one-sided printing

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of the documents even if the job is two-sided printing.

This setting cannot be used when the tray is not fully

inserted or the tray sensor is damaged.

DDeevviiccee OOppeerraattiioonnss

Clear Custom Status

Erase all custom messages.

DDeevviiccee OOppeerraattiioonnss

Clear all remotely-installed messages

Erase all remotely-installed messages.

DDeevviiccee OOppeerraattiioonnss

Automatically Display Error Screens

On*

Off

Show existing error messages on the display after the

printer remains inactive on the home screen for a

length of time equal to the Screen Timeout setting.

SSccaannnneerr CCoonnffiigguurraattiioonn

Scanner Manual Registration

Print Quick Test

Print a Quick Test target page.

Make sure that the margin spacing on the target page

is uniform all the way around the target. If it is not,

then the printer margins must be reset.

SSccaannnneerr CCoonnffiigguurraattiioonn

Scanner Manual Registration

Front ADF Registration

Flatbed Registration

Manually register the flatbed and ADF after replacing

the ADF, scanner glass, or controller board.

SSccaannnneerr CCoonnffiigguurraattiioonn

Edge Erase

Flatbed Edge Erase (3*)

ADF Edge Erase (3*)

Set the size, in millimeters, of the no-print area around

an ADF or flatbed scan job.

SSccaannnneerr CCoonnffiigguurraattiioonn

Disable Scanner

Enabled*

Disabled

ADF Disabled

Disable the scanner if it is not working properly.

SSccaannnneerr CCoonnffiigguurraattiioonn

Tiff Byte Order

CPU Endianness*

Little Endian

Set the byte order of a TIFF-formatted scan output.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Big Endian

SSccaannnneerr CCoonnffiigguurraattiioonn

Exact Tiff Rows Per Strip

On*

Off

Set the RowsPerStrip tag value of a TIFF-formatted

scan output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Out of Service Erase

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSaanniittiizzee aallll iinnffoorrmmaattiioonn oonn nnoonnvvoollaattiillee mmeemmoorryy

Erase all printer and network settings

Erase all shortcuts and shortcut settings

Clear all settings and applications that are stored in the

printer.

VISIBLE HOME SCREEN ICONS

MMEENNUU DDEESSCCRRIIPPTTIIOONN

CCooppyy EE--mmaaiill FFaaxx SSttaattuuss//SSuupppplliieess JJoobb QQuueeuuee

CChhaannggee LLaanngguuaaggee HHeelldd JJoobbss UUSSBB SSccaann ttoo

CCoommppuutteerr

Specify which icons to show on the home screen.

ABOUT THIS PRINTER

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAsssseett TTaagg Describe the printer. The maximum length is 32

characters.

PPrriinntteerr LLooccaattiioonn Identify the printer location. The maximum length is

63 characters.

CCoonnttaacctt Personalize the printer name. The maximum length is

63 characters.

EExxppoorrtt CCoonnffiigguurraattiioonn FFiillee ttoo UUSSBB Export configuration files to a flash drive.

EExxppoorrtt CCoommpprreesssseedd LLooggss ttoo UUSSBB Export compressed log files to a flash drive.

SSeenndd LLooggss Send diagnostic information to Xerox.

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LAYOUT

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSiiddeess

1-Sided*

2-Sided

Specify whether to print on one side or both sides of

the paper.

FFlliipp SSttyyllee

Long Edge*

Short Edge

Determine which side of the paper is bound when

performing two-sided printing.

Depending on the option selected, the printer

automatically offsets each printed information of the

page to bind the job correctly.

BBllaannkk PPaaggeess

Do Not Print*

Print blank pages that are included in a print job.

CCoollllaattee

Off [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Keep the pages of a print job stacked in sequence,

particularly when printing multiple copies of the job.

SSeeppaarraattoorr SShheeeettss

None*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

SSeeppaarraattoorr SShheeeett SSoouurrccee

Tray [x] (1*)

MP Feeder

Specify the paper source for the separator sheet.

PPaaggeess ppeerr SSiiddee

Off*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

Print multiple page images on one side of a sheet of

paper.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

12 pages per side

16 pages per side

PPaaggeess ppeerr SSiiddee OOrrddeerriinngg

Horizontal*

Reverse Horizontal

Vertical

Reverse Vertical

Specify the positioning of multiple page images when

using Pages per Side.

The positioning depends on the number of page

images and their page orientation.

PPaaggeess ppeerr SSiiddee OOrriieennttaattiioonn

Auto*

Landscape

Portrait

Specify the orientation of a multiple-page document

when using Pages per Side.

PPaaggeess ppeerr SSiiddee BBoorrddeerr

None*

Solid

Print a border around each page image when using

Pages per Side.

CCooppiieess

1–9999 (1*)

Specify the number of copies for each print job.

PPrriinntt AArreeaa

Normal*

Whole Page

Set the printable area on a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

SETUP

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriinntteerr LLaanngguuaaggee

PCL Emulation*

PS Emulation

Set the printer language.

Setting a printer language default does not prevent a

software program from sending print jobs that use

another printer language.

RReessoouurrccee SSaavvee

Off*

Determine what the printer does with downloaded

resources, such as fonts and macros, when it receives a

job that requires more than the available memory.

• When set to Off, the printer retains downloaded

resources only until memory is needed. Resources

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associated with the inactive printer language are

deleted.

• When set to On, the printer preserves all the

permanent downloaded resources across all

language switches. When necessary, the printer

shows memory full messages instead of deleting

permanent resources.

PPrriinntt AAllll OOrrddeerr

Alphabetical*

Newest First

Oldest First

Specify the order when you choose to print all held and

confidential jobs.

Note: An asterisk (*) next to a value indicates the factory default setting.

QUALITY

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriinntt RReessoolluuttiioonn

300 dpi

600 dpi*

1200 Image Q

2400 Image Q

Set the resolution for the text and images on the

printed output.

Resolution is determined in dots per inch or image

quality.

TToonneerr DDaarrkknneessss

Light

Normal*

Dark

Determine the lightness or darkness of text images.

HHaallffttoonnee

Normal*

Detail

Enhance the printed output to have smoother lines

with sharper edges.

Note: An asterisk (*) next to a value indicates the factory default setting.

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PDF

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSccaallee TToo FFiitt

Yes

No*

Scale the page content to fit the selected paper size.

AAnnnnoottaattiioonnss

Do Not Print*

Specify whether to print annotations in the PDF.

PPrriinntt PPDDFF EErrrroorr

Off

On*

Enable the printing of PDF error.

Note: An asterisk (*) next to a value indicates the factory default setting.

POSTSCRIPT

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriinntt PPSS EErrrroorr

Off*

Print a page that describes the PostScript

error.

When an error occurs, processing of the job stops, the

printer prints an error message, and the rest of the

print job is flushed.

MMiinniimmuumm LLiinnee WWiiddtthh

1–30 (2*)

Set the minimum stroke width.

Jobs printed in 1200 dpi use the value directly.

LLoocckk PPSS SSttaarrttuupp MMooddee

Off

On*

Disable the SysStart file.

WWaaiitt TTiimmeeoouutt

Disabled

Enabled*

Set the printer to wait for more data before canceling a

print job.

Wait Timeout Time appears only when Wait Timeout is

enabled.

WWaaiitt TTiimmeeoouutt TTiimmee

15–65535 (40 seconds*)

Note: An asterisk (*) next to a value indicates the factory default setting.

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PCL

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

FFoonntt NNaammee

[List of available fonts] (Courier*)

Select a font from the specified font source.

SSyymmbbooll SSeett

[List of available symbol set] (10U PC-8*)

Specify the symbol set for each font name.

Note: A symbol set is a set of alphabetic and

numeric characters, punctuation, and special

symbols. Symbol sets support the different

languages or specific programs such as math

symbols for scientific text.

PPiittcchh

0.08–100.00 (10.00*)

Specify the pitch for fixed or monospaced fonts.

Note: Pitch refers to the number of fixed-space

characters in a horizontal inch of type.

OOrriieennttaattiioonn

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the

page.

LLiinneess ppeerr PPaaggee

1–255

Specify the number of lines of text for each page

printed through the PCL® data stream.

• This menu item activates vertical escapement that

causes the selected number of requested lines to

print between the default margins of the page.

• 60 is the U.S. factory default setting. 64 is the

international factory default setting.

PPCCLL55 MMiinniimmuumm LLiinnee WWiiddtthh

1–30 (2*)

Set the initial minimum stroke width.

Jobs printed in 1200 dpi use the value directly.

PPCCLLXXLL MMiinniimmuumm LLiinnee WWiiddtthh

1–30 (2*)

AA44 WWiiddtthh

198mm*

203mm

Set the width of the logical page on A4-size paper.

Note: Logical page is the space on the physical

page where data is printed.

AAuuttoo CCRR aafftteerr LLFF

Off*

Set the printer to perform a carriage return after a line

feed control command.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Note: Carriage return is a mechanism that

commands the printer to move the position of

the cursor to the first position on the same line.

AAuuttoo LLFF aafftteerr CCRR

Off*

Set the printer to perform a line feed after a carriage

return control command.

TTrraayy RReennuummbbeerr

Assign MP Feeder

Assign Tray [x]

Assign Manual Paper

Assign Manual Envelope

Configure the printer to work with a different print

driver or custom application that uses a different set of

source assignments to request a given paper source.

Choose from the following options:

Off*—The printer uses the factory default paper source

assignments.

None—The paper source ignores the Select Paper Feed

command.

0–199—Select a numeric value to assign a custom

value to a paper source.

TTrraayy RReennuummbbeerr

View Factory Defaults

Show the factory default value assigned for each paper

source.

TTrraayy RReennuummbbeerr

Restore Defaults

Restore the tray renumber values to their factory

defaults.

PPrriinntt TTiimmeeoouutt

Disabled

Enabled*

Set the printer to end a print job after it has been idle

for the specified amount of time in seconds.

Note: This menu item appears only when Print

Timeout is enabled.

PPrriinntt TTiimmeeoouutt TTiimmee

1–255 (90*)

Note: An asterisk (*) next to a value indicates the factory default setting.

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IMAGE

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAuuttoo FFiitt

Off*

Select the best available paper size and orientation

setting for an image.

When set to On, this menu item overrides the scaling

and orientation settings for the image.

IInnvveerrtt

Off*

Invert bitonal monochrome images.

This menu item does not apply to GIF or JPEG image

formats.

SSccaalliinngg

Anchor Top Left

Best Fit*

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Adjust the image to fit the printable area.

When Auto Fit is set to On, Scaling is automatically set

to Best Fit.

OOrriieennttaattiioonn

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the

page.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Paper

TRAY CONFIGURATION

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

DDeeffaauulltt SSoouurrccee

Tray [x] (1*)

MP Feeder

Manual Paper

Manual Envelope

Set the paper source for all print jobs.

MP Feeder appears only when Configure MP is set to

Cassette.

PPaappeerr SSiizzee//TTyyppee

Tray [x]

MP Feeder

Manual Paper

Manual Envelope

Specify the paper size or paper type loaded in each

paper source.

SSuubbssttiittuuttee SSiizzee

Off

Letter/A4

All Listed*

Set the printer to substitute a specified paper size if the

requested size is not loaded in any paper source.

• Off prompts the user to load the required paper

size.

• Letter/A4 prints A4-size document on letter when

loading letter, and letter-size jobs on A4 paper size

when loading A4.

• All Listed substitutes Letter/A4.

CCoonnffiigguurree MMPP

Cassette*

Manual

First

Set the printer when to pick paper loaded in the

multipurpose feeder.

• When set to Cassette, the printer treats the

multipurpose feeder like a tray.

• When set to Manual, the printer treats the

multipurpose feeder like a manual feeder.

• When set to First, the printer picks paper from the

multipurpose feeder until it is empty, regardless of

the required paper source or paper size.

Note: An asterisk (*) next to a value indicates the factory default setting.

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MEDIA CONFIGURATION

Universal Setup

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

UUnniittss ooff MMeeaassuurree

Inches

Millimeters

Specify the unit of measurement for the universal

paper.

Inches is the U.S. factory default setting. Millimeters is

the international factory default setting.

PPoorrttrraaiitt WWiiddtthh

3.90–14.17inches (8.50*)

99–360mm (216*)

Set the portrait width of the universal paper.

PPoorrttrraaiitt HHeeiigghhtt

3.90–14.17inches (14*)

99–360mm (356*)

Set the portrait height of the universal paper.

FFeeeedd DDiirreeccttiioonn

Short Edge*

Long Edge

Set the printer to pick paper from the short edge or

long edge direction.

Long Edge appears only when the longest edge is

shorter than the maximum width supported.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Custom Scan Sizes

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCuussttoomm SSccaann SSiizzee [[xx]]

Scan Size Name

Width

1–8.50inches (8.50*)

25–216mm (216*)

Height

1–14inches (14*)

25–356mm (297*)

Orientation

Portrait*

Landscape

2 scans per side

Off*

Assign a scan size name and configure the scan

settings.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Media Types

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Plain Paper

Card Stock

Recycled

Labels

Bond

Envelope

Rough Envelope

Letterhead

Preprinted

Colored Paper

Light

Heavy

Rough/Cotton

Custom Type [X]

Specify the texture, weight, and orientation of the

paper loaded.

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Copy

COPY DEFAULTS

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCoonntteenntt TTyyppee

Text

Text/Photo*

Photo

Graphics

Improve the output result based on the content of the

original document.

SSiiddeess

1 sided to 1 sided*

1 sided to 2 sided

Specify the scanning behavior based on the original

document.

PPaaggeess ppeerr SSiiddee

Off*

2 Portrait pages

4 Portrait pages

2 Landscape pages

4 Landscape pages

Specify the number of page images to print on one

side of a sheet of paper.

PPrriinntt PPaaggee BBoorrddeerrss

Off*

Place a border around each image when printing

multiple pages on a single page.

CCoollllaattee

Off [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Print multiple copies in sequence.

““CCooppyy ffrroomm”” SSiizzee

[List of paper sizes]

Set the paper size of the original document.

Letter is the U.S. factory default setting. A4 is the

international factory default setting.

““CCooppyy ttoo”” SSoouurrccee

Tray [x] (1*)

MP Feeder

Auto Size Match

Specify the paper source for the copy job.

DDaarrkknneessss Adjust the darkness of the scanned image.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

1 to 9 (5*)

NNuummbbeerr ooff CCooppiieess

1–9999 (1*)

Specify the number of copies.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddvvaanncceedd IImmaaggiinngg

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCoonnttrraasstt

Best for Content*

0–5

Specify the contrast of the output.

BBaacckkggrroouunndd RReemmoovvaall

Level

-4 to 4 (0*)

Adjust the amount of background visible on a scanned

image.

SSccaann EEddggee ttoo EEddggee

Off*

Allow edge-to-edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddmmiinn CCoonnttrroollss

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAllllooww SSaavvee aass SShhoorrttccuutt

On*

Off

Save custom copy settings as shortcuts.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Fax

FAX DEFAULTS

Fax Mode

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

FFaaxx MMooddee

Fax*

Disabled

Select a fax mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Setup

General Fax settings

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

FFaaxx NNaammee Identify your fax machine.

FFaaxx NNuummbbeerr Identify your fax number.

FFaaxx IIDD

Fax Name

Fax Number*

Notify the fax recipients of your fax name or fax

number.

EEnnaabbllee MMaannuuaall FFaaxx

Off*

Set the printer to fax manually.

Use a regular telephone line to answer an incoming fax

job and to dial a fax number.

MMeemmoorryy UUssee

All receive

Mostly receive

Equal*

Mostly send

All send

Set the amount of internal printer memory allocated

for faxing.

This menu item prevents memory buffer conditions

and failed faxes.

CCaanncceell FFaaxxeess

Allow*

Don't Allow

Cancel outgoing faxes before they are transmitted, or

cancel incoming faxes before they finish printing.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

FFaaxx NNuummbbeerr MMaasskkiinngg

Off*

From Left

From Right

Specify the format for masking an outgoing fax

number.

DDiiggiittss ttoo MMaasskk

0–58 (0*)

Specify the number of digits to mask in an outgoing

fax number.

EEnnaabbllee LLiinnee CCoonnnneecctteedd DDeetteeccttiioonn

On*

Off

Determine whether a telephone line is connected to

the printer.

Detection takes place when turning on the printer and

before each call.

EEnnaabbllee LLiinnee IInn WWrroonngg JJaacckk DDeetteeccttiioonn

On*

Off

Determine whether a telephone line is connected to

the correct port on the printer.

Detection takes place when turning on the printer and

before each call.

EEnnaabbllee EExxtteennssiioonn IInn UUssee SSuuppppoorrtt

On*

Off

Determine whether a telephone line is used by another

device such as another phone on the same line.

This menu item is monitored continuously after turning

on the printer.

OOppttiimmiizzee FFaaxx CCoommppaattiibbiilliittyy Configure the printer fax functionality for optimal

compatibility with other fax machines.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Send Settings

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

RReessoolluuttiioonn

Standard*

Fine

Super Fine

Ultra Fine

Set the resolution of the scanned image.

A higher resolution increases fax transmission time and

requires higher memory.

OOrriiggiinnaall SSiizzee

[List of paper sizes] (Mixed Sizes*)

Specify the size of the original document.

OOrriieennttaattiioonn

Portrait*

Specify the orientation of the original document.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Landscape

SSiiddeess

Off*

Short Edge

Long Edge

Specify the page orientation of text and graphics when

scanning a two-sided document.

CCoonntteenntt TTyyppee

Text*

Text/Photo

Photo

Graphics

Improve the output result based on the content of the

original document.

DDaarrkknneessss

1–9 (5*)

Adjust the darkness of the scanned image.

BBeehhiinndd aa PPAABBXX

Off*

Set the printer to dial a fax number without waiting to

recognize the dial tone.

Private Automated Branch Exchange (PABX) is a

telephone network that allows a single access number

to offer multiple lines to outside callers.

DDiiaall MMooddee

Tone*

Pulse

Specify the dial mode for incoming or outgoing faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Use printer menus

AAddvvaanncceedd IImmaaggiinngg

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCoolloorr BBaallaannccee

Cyan - Red

-4 to 4 (0*)

Magenta - Green

-4 to 4 (0*)

Yellow - Blue

-4 to 4 (0*)

Adjust the amount of toner used for each color.

CCoonnttrraasstt

Best for Content*

0–5

Set the contrast of the output.

BBaacckkggrroouunndd RReemmoovvaall

Level

-4 to 4 (0*)

Adjust the amount of background visible on a scanned

image.

SSccaann EEddggee ttoo EEddggee

Off*

Allow edge-to-edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddmmiinn CCoonnttrroollss

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAuuttoommaattiicc RReeddiiaall

0–9 (5*)

Adjust the number of redial attempts based on the

activity levels of recipient fax machines.

RReeddiiaall FFrreeqquueennccyy

1–200 minutes (3*)

Increase the time between redial attempts to increase

the chance of sending fax successfully.

EEnnaabbllee EECCMM

On*

Off

Activate Error Correction Mode (ECM) for fax jobs.

ECM detects and corrects errors in the fax transmission

process that are caused by telephone line noise and

poor signal strength.

EEnnaabbllee FFaaxx SSccaannss

On*

Fax documents that are scanned at the printer.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Off

DDrriivveerr ttoo FFaaxx

On*

Off

Allow the print driver to send fax.

AAllllooww SSaavvee aass SShhoorrttccuutt

On*

Off

Save fax numbers as shortcuts on the printer.

MMaaxx SSppeeeedd

33600*

14400

9600

4800

2400

Set the maximum speed for sending fax.

EEnnaabbllee CCoolloorr FFaaxx SSccaannss

Off by Default*

On by Default

Never Use

Always Use

Enable color scans for fax.

AAuuttoo CCoonnvveerrtt CCoolloorr FFaaxxeess ttoo MMoonnoo FFaaxxeess

On*

Off

Convert all outgoing color faxes to black and white.

CCoonnffiirrmm FFaaxx NNuummbbeerr

Off*

Ask the user to confirm the fax number.

DDiiaall PPrreeffiixx Set a dialing prefix.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Fax Receive Settings

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

RRiinnggss ttoo AAnnsswweerr

1–25 (3*)

Set the number of rings for incoming fax.

AAuuttoo RReedduuccttiioonn

On*

Off

Scale incoming fax to fit on the page.

PPaappeerr SSoouurrccee

Tray [X]

MP Feeder

Auto*

Set the paper source for printing incoming fax.

SSiiddeess

Off*

Print on both sides of the paper.

SSeeppaarraattoorr SShheeeettss

None*

Before Job

After Job

Specify whether to insert blank separator sheets when

printing.

SSeeppaarraattoorr SShheeeett SSoouurrccee

Tray [X] (1*)

MP Feeder

Specify the paper source for the separator sheet.

FFaaxx FFooootteerr

Off*

Print the transmission information at the bottom of

each page from a received fax.

FFaaxx FFooootteerr TTiimmee SSttaammpp

Receive*

Print the time stamp at the bottom of each page from

a received fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

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AAddmmiinn CCoonnttrroollss

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EEnnaabbllee FFaaxx RReecceeiivvee

On*

Off

Set the printer to receive fax.

EEnnaabbllee CCoolloorr FFaaxx RReecceeiivvee

On*

Off

Set the printer to receive fax in color.

EEnnaabbllee CCaalllleerr IIDD

Off*

Show the number that is sending the incoming fax.

BBlloocckk NNoo NNaammee FFaaxx

Off*

Block incoming faxes sent from devices with no station

ID or fax ID specified.

AAnnsswweerr OOnn

All Rings*

Single Ring Only

Double Ring Only

Triple Ring Only

Single or Double Rings Only

Single or Triple Rings Only

Double or Triple Rings Only

Set a distinctive ring pattern for incoming fax.

AAuuttoo AAnnsswweerr

On*

Off

Set the printer to receive fax automatically.

MMaannuuaall AAnnsswweerr CCooddee

0–9 (9*)

Manually enter a code on the telephone number pad

to begin receiving fax.

• This menu item appears only when the printer

shares a line with a telephone.

• This menu item appears only when you set the

printer to receive fax manually.

FFaaxx FFoorrwwaarrddiinngg

Print*

Print and Forward

Specify whether to forward received fax.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Forward

FFoorrwwaarrdd TToo

Destination 1

Destination 2

Specify where to forward received fax.

This menu item appears only when Fax Forwarding is

set to Print and Forward or Forward.

MMaaxx SSppeeeedd

33600*

14400

9600

4800

2400

Set the maximum speed for transmitting fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Log settings

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

TTrraannssmmiissssiioonn LLoogg FFrreeqquueennccyy

Always*

Never

Only for Error

Specify how often the printer creates a transmission

log.

TTrraannssmmiissssiioonn LLoogg AAccttiioonn

On*

Off

E-mail

Off*

Print or e-mail a log for successful fax transmission or

transmission error.

RReecceeiivvee EErrrroorr LLoogg

Print Never*

Print on Error

Print a log for fax-receive failures.

AAuuttoo PPrriinntt LLooggss

On*

Off

Print all fax activity.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

LLoogg PPaappeerr SSoouurrccee

Tray [x] (1*)

MP Feeder

Specify the paper source for printing logs.

LLooggss DDiissppllaayy

Remote Fax Name*

Dialed Number

Identify the sender by remote fax name or fax number.

EEnnaabbllee JJoobb LLoogg

On*

Off

View a summary of all fax jobs.

EEnnaabbllee CCaallll LLoogg

On*

Off

View a summary of fax dialing history.

Note: An asterisk (*) next to a value indicates the factory default setting.

Speaker settings

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSppeeaakkeerr MMooddee

Always Off*

Always On

On until Connected

Set the fax speaker mode.

SSppeeaakkeerr VVoolluummee

Low*

High

Adjust the fax speaker volume.

RRiinnggeerr VVoolluummee

Off*

Enable the ringer volume.

Note: An asterisk (*) next to a value indicates the factory default setting.

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E-mail

E-MAIL SETUP

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriimmaarryy SSMMTTPP GGaatteewwaayy Type the IP address or host name of the primary SMTP

server for sending e-mail.

PPrriimmaarryy SSMMTTPP GGaatteewwaayy PPoorrtt

1–65535 (25*)

Enter the port number of the primary SMTP server.

SSeeccoonnddaarryy SSMMTTPP GGaatteewwaayy Type the server IP address or host name of your

secondary or backup SMTP server.

SSeeccoonnddaarryy SSMMTTPP GGaatteewwaayy PPoorrtt

1–65535 (25*)

Enter the server port number of your secondary or

backup SMTP server.

SSMMTTPP TTiimmeeoouutt

5–30 seconds (30*)

Set the time before the printer times out if the SMTP

server does not respond.

RReeppllyy AAddddrreessss Specify a reply address in the e-mail.

AAllwwaayyss uussee SSMMTTPP ddeeffaauulltt RReeppllyy AAddddrreessss

Off*

Always use the default reply address in the SMTP

server.

UUssee SSSSLL//TTLLSS

Disabled*

Negotiate

Required

Specify whether to send e-mail using an encrypted link.

RReeqquuiirree TTrruusstteedd CCeerrttiiffiiccaattee

Off

On*

Require a trusted certificate when accessing the SMTP

server.

SSMMTTPP SSeerrvveerr AAuutthheennttiiccaattiioonn

No authentication required*

NTLM

CRAM-MD5

Digest-MD5

Set the authentication type for the SMTP server.

DDeevviiccee--IInniittiiaatteedd EE--mmaaiill Specify whether credentials are required for device-

initiated e-mail.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

None*

Use Device SMTP Credentials

DDeevviiccee UUsseerriidd Specify the user ID and password to connect to the

SMTP server.

DDeevviiccee PPaasssswwoorrdd

NNTTLLMM DDoommaaiinn Specify the domain name for the NTLM security

protocol.

DDiissaabbllee ""SSMMTTPP sseerrvveerr nnoott sseett uupp"" eerrrroorr

Off*

Note: Hide the SMTP server not set up error

message.

Note: An asterisk (*) next to a value indicates the factory default setting.

E-MAIL DEFAULTS

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSuubbjjeecctt Specify the e-mail subject and message.

MMeessssaaggee

FFiillee NNaammee Specify the filename for the scanned document.

FFoorrmmaatt

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

Specify the file format of the scanned document.

PPDDFF SSeettttiinnggss

PDF Version (1.5*)

Archival Version (A-1a*)

Secure (Off*)

Archival (PDF/A) (Off*)

Configure the PDF settings of the scanned document.

Archival Version and Archival (PDF/A) are supported

only when PDF Version is set to 1.4.

CCoonntteenntt TTyyppee

Text

Text/Photo*

Photo

Graphics

Improve the output result based on the content type

of the original document.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCoolloorr

Black and White

Gray

Color*

Set the printer to capture file content in color or in

mono.

RReessoolluuttiioonn

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

DDaarrkknneessss

1–9 (5*)

Adjust the darkness of the scanned image.

OOrriieennttaattiioonn

Portrait*

Landscape

Specify the orientation of the original document.

OOrriiggiinnaall SSiizzee

Mixed Sizes*

Set the paper size of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddvvaanncceedd IImmaaggiinngg

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCoolloorr BBaallaannccee

Cyan - Red (0*)

Magenta - Green (0*)

Yellow - Blue (0*)

Adjust the color intensity for cyan, magenta, and

yellow.

CCoonnttrraasstt

Best for content*

0–5

Specify the contrast for the scanned image.

BBaacckkggrroouunndd RReemmoovvaall Remove the background color or image noise from the

original document.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Level (0*)

SSccaann EEddggee ttoo EEddggee

Off*

Scan the original document from edge to edge.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddmmiinn CCoonnttrroollss

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

MMaaxx EE--mmaaiill SSiizzee

0–65535 (0*)

Set the allowable file size for each e-mail.

SSiizzee EErrrroorr MMeessssaaggee Specify an error message that the printer sends when

an e-mail exceeds its allowable file size.

You can type up to 1024 characters.

SSeenndd MMee aa CCooppyy

Never appears*

On by Default

Off by Default

Always On

Send a copy of the e-mail to yourself.

TTeexxtt DDeeffaauulltt

5–95 (75*)

Set the text quality in the content being scanned.

TTeexxtt//PPhhoottoo DDeeffaauulltt

5–95 (75*)

Set the text and photo quality in the content being

scanned.

PPhhoottoo DDeeffaauulltt

5–95 (50*)

Set the photo quality of the content being scanned.

TTrraannssmmiissssiioonn LLoogg

Print log*

Do Not Print Log

Print Only For Error

Print a transmission log for e-mail scans.

LLoogg PPaappeerr SSoouurrccee

Tray [x] (1*)

Specify the paper source for printing e-mail logs.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

MP Feeder

AAllllooww SSaavvee aass SShhoorrttccuutt

On*

Off

Save an e-mail address as a shortcut.

RReesseett EE--mmaaiill IInnffoorrmmaattiioonn AAfftteerr SSeennddiinngg

On*

Off

Reset the To, Subject, Message, and Filename fields to

their default values after sending an e-mail.

Note: An asterisk (*) next to a value indicates the factory default setting.

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FTP

FTP DEFAULTS

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

FFoorrmmaatt

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

Specify the file format for the scanned image.

PPDDFF SSeettttiinnggss

PDF Version (1.5*)

Archival Version (A-1a*)

Secure (Off*)

Archival (PDF/A) (Off*)

Configure the PDF settings for the scanned image.

Archival Version and Archival (PDF/A) are supported

only when PDF Version is set to 1.4.

CCoonntteenntt TTyyppee

Text

Text/Photo*

Graphics

Photo

Improve the output result based on the content type

of the original document.

CCoolloorr

Black and White

Gray

Color*

Set the printer to capture file content in color or in

mono.

RReessoolluuttiioonn

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

DDaarrkknneessss

1–9 (5*)

Adjust the darkness of the scanned image.

OOrriieennttaattiioonn Specify the orientation of the original document.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Portrait*

Landscape

OOrriiggiinnaall SSiizzee

Mixed Sizes*

Set the paper size of the original document.

FFiillee NNaammee Specify the file name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddvvaanncceedd IImmaaggiinngg

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCoolloorr BBaallaannccee

Cyan - Red (0*)

Magenta - Green (0*)

Yellow - Blue (0*)

Adjust the color intensity for cyan, magenta, and

yellow.

CCoonnttrraasstt

Best for content*

0–5

Specify the contrast for the scanned image.

BBaacckkggrroouunndd RReemmoovvaall

Level (0*)

Remove the background color or image noise from the

original document.

SSccaann EEddggee ttoo EEddggee

Off*

Allow edge-to-edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddmmiinn CCoonnttrroollss

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

TTeexxtt DDeeffaauulltt

5–95 (75*)

Set the quality of text on the scanned image.

TTeexxtt//PPhhoottoo DDeeffaauulltt

5–95 (75*)

Set the quality of text and photo on the scanned

image.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPhhoottoo DDeeffaauulltt

5–95 (50*)

Set the quality of photo on the scanned image.

TTrraannssmmiissssiioonn LLoogg

Print Log*

Do Not Print Log

Print Only For Error

Print a transmission log for FTP scans.

LLoogg PPaappeerr SSoouurrccee

Tray [x] (1*)

MP Feeder

Specify the paper source for printing FTP logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

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USB Drive

FLASH DRIVE SCAN

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

FFoorrmmaatt

JPEG (.jpg)

PDF (.pdf)*

TIFF (.tif)

Specify the file format for the scanned image.

PPDDFF SSeettttiinnggss

PDF Version (1.5*)

Archival Version (A-1a*)

Secure (Off*)

Archival (PDF/A) (Off*)

Configure the PDF settings of the scanned image.

Archival Version and Archival (PDF/A) are supported

only when PDF Version is set to 1.4.

CCoonntteenntt TTyyppee

Text

Text/Photo*

Graphics

Photo

Improve the output result based on the content type

of the original document.

CCoolloorr

Black and White

Gray

Color*

Set the printer to capture file content in color or in

mono.

RReessoolluuttiioonn

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

DDaarrkknneessss

1–9 (5*)

Adjust the darkness of the scanned image.

OOrriieennttaattiioonn Specify the orientation of the original document.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Portrait*

Landscape

OOrriiggiinnaall SSiizzee

Mixed Sizes*

Set the paper size of the original document.

FFiillee NNaammee Specify the file name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddvvaanncceedd IImmaaggiinngg

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

CCoolloorr BBaallaannccee

Cyan - Red (0*)

Magenta - Green (0*)

Yellow - Blue (0*)

Adjust the color intensity for cyan, magenta, and

yellow.

CCoonnttrraasstt

Best for content*

0–5

Specify the contrast for the scanned image.

BBaacckkggrroouunndd RReemmoovvaall

Level (0*)

Remove the background color or image noise from the

original document.

SSccaann EEddggee ttoo EEddggee

Off*

Scan the original document from edge to edge.

Note: An asterisk (*) next to a value indicates the factory default setting.

AAddmmiinn CCoonnttrroollss

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

TTeexxtt DDeeffaauulltt

5–95 (75*)

Set the quality of text on the scanned image.

TTeexxtt//PPhhoottoo DDeeffaauulltt

5–95 (75*)

Set the quality of text and photo on the scanned

image.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPhhoottoo DDeeffaauulltt

5–95 (50*)

Set the quality of a photo on the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

FLASH DRIVE PRINT

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

NNuummbbeerr ooff CCooppiieess

1–9999 (1*)

Set the number of copies.

PPaappeerr SSoouurrccee

Tray [x] (1*)

MP Feeder

Manual Paper

Manual Envelope

Set the paper source for the print job.

CCoollllaattee

1,1,1 - 2,2,2

1,2,3 - 1,2,3

Keep the pages of a print job stacked in sequence,

particularly when printing multiple copies of the job.

SSiiddeess

1-Sided*

2-Sided

Specify whether to print on one side or both sides of

the paper.

FFlliipp SSttyyllee

Long Edge*

Short Edge

Determine which side of the paper is bound when

performing two-sided printing.

PPaaggeess ppeerr SSiiddee

Off*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

Print multiple page images on one side of a sheet of

paper.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

16 pages per side

PPaaggeess ppeerr SSiiddee OOrrddeerriinngg

Horizontal*

Reverse Horizontal

Reverse Vertical

Vertical

Specify the positioning of multiple page images when

using Pages per Side menu.

PPaaggeess ppeerr SSiiddee OOrriieennttaattiioonn

Auto*

Landscape

Portrait

Specify the orientation of multiple page images when

using Pages per Side menu.

PPaaggeess ppeerr SSiiddee BBoorrddeerr

None*

Solid

Print a border around each page image when using

Pages per Side menu.

SSeeppaarraattoorr SShheeeettss

Off*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

SSeeppaarraattoorr SShheeeett SSoouurrccee

Tray [x] (1*)

MP Feeder

Specify the paper source for the separator sheet.

BBllaannkk PPaaggeess

Do Not Print*

Print blank pages in a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Network/Ports

NETWORK OVERVIEW

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAccttiivvee AAddaapptteerr

Auto*

Standard Network

Wireless

Specify the type of the network connection.

NNeettwwoorrkk SSttaattuuss Show the connectivity status of the printer network.

DDiissppllaayy NNeettwwoorrkk SSttaattuuss oonn PPrriinntteerr

Off

On*

Show the network status on the display.

SSppeeeedd,, DDuupplleexx Show the speed of the currently active network card.

IIPPvv44 Show the IPv4 address.

AAllll IIPPvv66 AAddddrreesssseess Show all IPv6 addresses.

RReesseett PPrriinntt SSeerrvveerr

Start

Reset all active network connections to the printer.

This setting removes all network configuration settings.

NNeettwwoorrkk JJoobb TTiimmeeoouutt

Off

On* (90 seconds)

Set the time before the printer cancels a network print

job.

BBaannnneerr PPaaggee

Off*

Print a banner page.

SSccaann ttoo PPCC PPoorrtt RRaannggee Specify a valid port range for printers that are behind a

port blocking firewall.

EEnnaabbllee NNeettwwoorrkk CCoonnnneeccttiioonnss

Enable*

Disable

Enable or disable all network connections.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EEnnaabbllee LLLLDDPP

Off*

Enable Link Layer Discovery Protocol (LLDP) in the

printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

WIRELESS

Note: This menu is available only in printers connected to a Wi-Fi network or printers that have a wireless

network adapter.

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSeettuupp OOnn PPrriinntteerr PPaanneell

• Choose Network

• Add Wi-Fi Network

– Network Name

– Network Mode

– Infrastructure

– Wireless Security Mode

– Disabled

– WPA2/WPA - Personal

– WPA2 - Personal

– WPA2/WPA3 - Personal

– WPA3 - Personal

– 802.1x - RADIUS

Determine the wireless network that the printer

connects to.

Select CChhoooossee NNeettwwoorrkk to pick from a list of

discovered wireless networks.

Select AAdddd WWii--FFii NNeettwwoorrkk to manually add a non-

advertised network.

When set to 802.1x-RADIUS, make sure to configure

the 802.1x authentication settings to avoid network

disconnection.

Note: This menu item appears as Wireless

Connection Setup in the Embedded Web Server.

WWii--FFii PPrrootteecctteedd SSeettuupp

• Start Push Button Method

• Start PIN Method

An alternate method to join a wireless network is

through Wi-Fi Protected Setup.

• Start Push Button Method connects the printer to a

wireless network when buttons on both the printer

and the access point (wireless router) are pressed

within a given time.

• Start PIN Method connects the printer to a wireless

network when a PIN on the printer is entered into

the wireless settings of the access point.

CCoommppaattiibbiilliittyy

802.11b/g/n (2.4GHz)

Specify the wireless standard for the wireless network.

WWiirreelleessss SSeeccuurriittyy MMooddee Set the type of security for connecting the printer to

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

• Disabled

• WPA2/WPA-Personal

– WPA2/WPA-PSK Encryption Mode

– AES

– Set Pre-Shared Key

• WPA2-Personal

– WPA2-PSK Encryption Mode

– AES

– Set Pre-Shared Key

• WPA2/WPA3 - Personal

– WPA2/WPA3 - PSK Encryption Mode

– Set Pre-Shared Key

• WPA3 - Personal

– WPA3 - PSK Encryption Mode

– Set Pre-Shared Key

• 802.1x - RADIUS

– 802.1x Encryption Mode

– WPA +

– WPA2

– WPA2 + PMF

wireless devices.

Enable wireless security through Wi-Fi Protected Access

(WPA) or through 802.1x standard.

When set to WPA security mode, for the Pre-Shared

Key, enter the password for the secure wireless

connection.

When set to 802.1x-RADIUS, make sure to configure

the 802.1x authentication settings to avoid network

disconnection.

PMF is Protected Management Frames.

IIPPvv44

• Enable DHCP

– On

– Off

• Set Static IP Address

– IP Address

– Netmask

– Gateway

Enable Dynamic Host Configuration Protocol (DHCP)

and configure static IP address.

DHCP is a standard protocol that allows a server to

distribute IP addressing and configuration information

dynamically to clients.

IIPPvv66

• Enable IPv6

– On

– Off

• Enable DHCPv6

Enable and configure IPv6 settings in the printer.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

– On

– Off

• Stateless Address Auto configuration

– On

– Off

• DNS Server Address

• Manually Assigned IPv6 Address

• Manually Assigned IPv6 Router

• Address Prefix

0–128 (64

)

• All IPv6 Addresses

• All IPv6 Router Addresses

NNeettwwoorrkk AAddddrreessss

• UAA

• LAA

View the network addresses.

PPCCLL SSmmaarrttSSwwiittcchh

• On

• Off

Set the printer to switch automatically to PCL

emulation when a print job requires it, regardless of

the default printer language.

If PCL SmartSwitch is off, then the printer does not

examine incoming data and uses the default printer

language specified in the Setup menu.

PPSS SSmmaarrttSSwwiittcchh

• On

• Off

Set the printer to switch automatically to PS emulation

when a print job requires it, regardless of the default

printer language.

If PS SmartSwitch is off, then the printer does not

examine incoming data and uses the default printer

language specified in the Setup menu.

MMaacc BBiinnaarryy PPSS

• Auto

• On

• Off

Set the printer to process Macintosh binary PostScript

print jobs.

• On processes raw binary PostScript print jobs.

• Off filters print jobs using the standard protocol.

Note: An asterisk (*) next to a value indicates the factory default setting.

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WI-FI DIRECT

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EEnnaabbllee WWii--FFii DDiirreecctt

Off*

Set the printer to connect directly to Wi-Fi devices.

WWii--FFii DDiirreecctt NNaammee Specify the name of the Wi-Fi Direct network.

WWii--FFii DDiirreecctt PPaasssswwoorrdd Set the password to authenticate and validate users on

a Wi-Fi connection.

SShhooww PPaasssswwoorrdd oonn SSeettuupp PPaaggee

Off

On*

Show the Wi-Fi Direct Password on the Network Setup

Page.

PPrreeffeerrrreedd CChhaannnneell NNuummbbeerr

1–11

Auto*

Set the preferred channel of the Wi-Fi network.

GGrroouupp OOwwnneerr IIPP AAddddrreessss Specify the IP address of the group owner.

AAuuttoo--AAcccceepptt PPuusshh BBuuttttoonn RReeqquueessttss

Off*

Accept requests to connect to the network

automatically.

Accepting clients automatically is not secured.

Note: An asterisk (*) next to a value indicates the factory default setting.

AIRPRINT

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAiirrPPrriinntt

• Enabled

• Disabled

BBoonnjjoouurr NNaammee The name used to identify the printer on Airprint.

OOrrggaanniizzaattiioonn NNaammee

OOrrggaanniizzaattiioonnaall UUnniitt

PPrriinntteerr LLooccaattiioonn

PPrriinntteerr’’ss LLaattiittuuddee GPS latitude of the printer. The range is –90 to 90.

PPrriinntteerr’’ss LLoonnggiittuuddee GPS longitude of the printer. The range is –180 to 180.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriinntteerr’’ss AAllttiittuuddee GPS altitude of the printer. The range is –100000 to

100000.

MMoorree OOppttiioonnss From the Embedded Web Server, navigate to SSeettttiinnggss

>> NNeettwwoorrkk//PPoorrttss >> AAiirrPPrriinntt >> MMoorree OOppttiioonnss for the

following options.

SSuupppplliieess

Black Cartridge

Imaging Unit

This menu lists the supplies status/notifications.

PPrriinntteerr

Device Type

Device Speed

Firmware Level

MP Feeder

Tray 1

Standard Bin

This menu lists the printer specifications and input/

output tray status/notifications.

LLooggiinn MMeetthhooddss For more information, refer to Login Methods.

CCeerrttiiffiiccaattee MMaannaaggeemmeenntt For more information, refer to Certificate Management

CCoonnffiiddeennttiiaall PPrriinntt SSeettuupp For more information, refer to Confidential Print Setup

MOBILE SERVICES MANAGEMENT

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EEnnaabbllee IIPPPP PPrriinntt

• On*

• Off

Enable IPP Print setting in the Printer.

EEnnaabbllee IIPPPP FFaaxx

• On*

• Off

Enable IPP Fax setting in the Printer.

EEnnaabbllee IIPPPP OOvveerr UUSSBB

• On*

• Off

Enable IPP Over USB setting in the Printer.

Note: After changing this setting, user needs to

restart the Printer.

EEnnaabbllee SSccaann

• On*

• Off

Enable Mobile Scan setting in the Printer.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EEnnaabbllee MMoopprriiaa PPrriinntt DDiissccoovveerryy

• On*

• Off

Enable Mopria Print Discovery setting in the Printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

ETHERNET

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

NNeettwwoorrkk SSppeeeedd Show the speed of an active network adapter.

IIPPvv44

Enable DHCP

On*

Off

Enable Dynamic Host Configuration Protocol (DHCP).

DHCP is a standard protocol that allows a server to

distribute IP addressing and configuration information

to clients in a dynamic manner.

IIPPvv44

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IIPPvv66

Enable IPv6

On*

Off

Enable IPv6 in the printer.

IIPPvv66

Enable DHCPv6

Off*

Enable DHCPv6 in the printer.

IIPPvv66

Stateless Address Autoconfiguration

On*

Off

Set the network adapter to accept the automatic IPv6

address configuration entries provided by a router.

IIPPvv66

DNS Address

Specify the DNS server address.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

IIPPvv66

Address Prefix

0–128 (64*)

Specify the address prefix.

IIPPvv66

All IPv6 Addresses

Show all IPv6 addresses.

IIPPvv66

All IPv6 Router Addresses

Show all IPv6 router addresses.

NNeettwwoorrkk AAddddrreessss

UAA

LAA

Show the printer Media Access Control (MAC)

addresses: Locally Administered Address (LAA) and

Universally Administered Address (UAA).

You can change the printer LAA manually.

PPCCLL SSmmaarrttSSwwiittcchh

On*

Off

Set the printer to switch automatically to PCL

emulation when a print job requires it, regardless of

the default printer language.

If PCL SmartSwitch is off, then the printer does not

examine incoming data and uses the default printer

language specified in the Setup menu.

PPSS SSmmaarrttSSwwiittcchh

On*

Off

Set the printer to switch automatically to PS emulation

when a print job requires it, regardless of the default

printer language.

If PS SmartSwitch is off, then the printer does not

examine incoming data and uses the default printer

language specified in the Setup menu.

MMaacc BBiinnaarryy PPSS

Auto*

Off

Set the printer to process Macintosh binary PostScript

print jobs.

• On processes raw binary PostScript print jobs.

• Off filters print jobs using the standard protocol.

EEnneerrggyy EEffffiicciieenntt EEtthheerrnneett

Auto*

Off

Reduce power consumption when the printer does not

receive data from the Ethernet network.

Note: An asterisk (*) next to a value indicates the factory default setting.

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TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSeett HHoossttnnaammee Set the current TCP/IP host name.

DDoommaaiinn NNaammee Set the domain name.

AAllllooww DDHHCCPP//BBOOOOTTPP ttoo uuppddaattee NNTTPP sseerrvveerr

On*

Off

Allow the DHCP and BOOTP clients to update the NTP

settings of the printer.

ZZeerroo CCoonnffiigguurraattiioonn NNaammee Specify a service name for the zero configuration

network.

EEnnaabbllee AAuuttoo IIPP

On*

Off

Assign an IP address automatically.

DDNNSS AAddddrreessss Specify the current Domain Name System (DNS) server

address.

BBaacckkuupp DDNNSS Specify the backup DNS server addresses.

BBaacckkuupp DDNNSS 22

BBaacckkuupp DDNNSS 33

DDoommaaiinn SSeeaarrcchh OOrrddeerr Specify a list of domain names to locate the printer

and its resources that reside in different domains on

the network.

EEnnaabbllee DDDDNNSS

Off*

Update the Dynamic DNS settings.

DDDDNNSS TTTTLL Specify the current DDNS settings.

DDeeffaauulltt TTTTLL

DDDDNNSS RReeffrreesshh TTiimmee

EEnnaabbllee mmDDNNSS

On*

Off

Update multicast DNS settings.

WWIINNSS AAddddrreessss Specify a server address for Windows Internet Name

Service (WINS).

EEnnaabbllee BBOOOOTTPP

Off*

Allow the BOOTP to assign a printer IP address.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

RReessttrriicctteedd SSeerrvveerr LLiisstt Specify an IP address for the TCP connections.

• This menu item appears only in the Embedded

Web Server.

• Use a comma to separate each IP address.

• You can add up to 50 IP addresses.

RReessttrriicctteedd SSeerrvveerr LLiisstt OOppttiioonnss

Block All Ports*

Block Printing Only

Block Printing and HTTP Only

Specify how the IP addresses in the list can access the

printer functionality.

This menu item appears only in the Embedded Web

Server.

MMTTUU Specify a maximum transmission unit (MTU)

parameter for the TCP connections.

RRaaww PPrriinntt PPoorrtt

1–65535 (9100*)

Specify a raw port number for printers connected on a

network.

OOuuttbboouunndd TTrraaffffiicc MMaaxxiimmuumm SSppeeeedd

Disabled*

Enabled

Enable the printer maximum transfer rate.

KKiilloobbiittss//sseeccoonndd If you select OOnn for OOuuttbboouunndd TTrraaffffiicc MMaaxxiimmuumm

SSppeeeedd, the Kilobits/second field appears. Select a

Range between 100–1000000.

TTLLSS SSuuppppoorrtt From the Embedded Web Server, go to SSeettttiinnggss >>

NNeettwwoorrkk//PPoorrttss >> TTCCPP//IIPP.

Enhance printer privacy and data integrity.

Note: The TLS settings pertain to the

Embedded Web Server only. They do not

pertain to clients using TLS. For more

information, refer to the Embedded Web Server

Administrator Guide.

Note: TLSv1.3 is supported by default, and

cannot be disabled. Deselecting the other TLS

settings will force the EWS to use TLSv1.3 only.

EEnnaabbllee TTLLSSvv11..00

Off*

Set the Enable TLSv1.0 protocol settings.

EEnnaabbllee TTLLSSvv11..11 Set the Enable TLSv1.1 protocol settings.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Off*

EEnnaabbllee TTLLSSvv11..22

• On*

• Off

Set the Enable TLSv1.2 protocol settings.

SSSSLL CCiipphheerr LLiisstt Specify the cipher algorithms to use for the SSL or the

TLS connections.

TTLLSSvv11..33 SSSSLL CCiipphheerr LLiisstt TLS_AES_256_GCM_SHA384:TLS_AES_128_GCM_

SHA256

TCP /IP Port Access

[Port Names x]

• On

• Off

Lists all of the Ports available and their status.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSNNMMPP VVeerrssiioonnss 11 aanndd 22cc

Enabled

Off

On*

Allow SNMP Set

Off

On*

Enable PPM MIB

Off

On*

SNMP Community

Configure Simple Network Management Protocol

(SNMP) versions 1 and 2c to install print drivers and

applications.

SSNNMMPP VVeerrssiioonn 33

Enabled

Off

On*

Context Name

Set Read/Write Credentials

User Name

Authentication Password

Privacy Password

Set Read-only Credentials

User Name

Authentication Password

Privacy Password

Authentication Hash

MD5

SHA1*

Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy*

Configure SNMP version 3 to install and update the

printer security.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Privacy Algorithm

DES

AES-128*

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSEC

Note: This menu appears only in network printers or printers that are attached to print servers.

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EEnnaabbllee IIPPSSeecc

Off*

Enable Internet Protocol Security (IPSec).

BBaassee CCoonnffiigguurraattiioonn

Default*

Compatibility

Secure

Set the IPSec base configuration.

This menu item appears only when Enable IPSec is set

to On.

DDHH ((DDiiffffiiee--HHeellllmmaann)) GGrroouupp PPrrooppoossaall

modp2048 (14)*

modp3072 (15)

modp4069 (16)

modp6144 (17)

Set the IPSec encryption.

• DH (Diffie-Hellman) Group Proposal appears only

when Base Configuration is set to Compatibility.

• IKE SA Lifetime (Hours) and IPSec SA Lifetime

(Hours) appear only when Base Configuration is set

to Secure.

IIKKEE SSAA LLiiffeettiimmee ((HHoouurrss))

24*

IIPPSSeecc SSAA LLiiffeettiimmee ((HHoouurrss))

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrrooppoosseedd EEnnccrryyppttiioonn MMeetthhoodd

3DES

AES*

Specify the encryption and authentication methods to

connect to a network securely.

These menu items appear only when Base

Configuration is set to Compatibility.

PPrrooppoosseedd AAuutthheennttiiccaattiioonn MMeetthhoodd

SHA1

SHA256*

SHA512

IIPPSSeecc DDeevviiccee CCeerrttiiffiiccaattee Specify an IPSec certificate.

This menu item appears only when Enable IPSec is set

to On.

PPrree--SShhaarreedd KKeeyy AAuutthheennttiiccaatteedd CCoonnnneeccttiioonnss

Host [x]

Address

Key

Configure the authenticated connections of the printer.

These menu items appear only when Enable IPSec is

set to On.

CCeerrttiiffiiccaattee AAuutthheennttiiccaatteedd CCoonnnneeccttiioonnss

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

802.1X

Note: This menu appears only in network printers or printers that are attached to print servers.

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAccttiivvee

Off*

Let the printer join networks that require

authentication before allowing access.

880022..11xx AAuutthheennttiiccaattiioonn

• Device Login Name

• Device Login Password

• Validate Server Certificate

The Device Login Name is used to log-in to the

authentication server.

The Device Login Password must be at least 8

characters long.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

• Enable Event Logging

• 802.1x Device Certificate

Server Certificate validation is a security feature

integral to TLS, PEAP, and TTLS.

To reduce FLASH part wear, turn on Enable Event

Logging only when necessary.

AAlllloowwaabbllee AAuutthheennttiiccaattiioonn MMeecchhaanniissmmss

• EEAAPP--MMDD55

– On

– Off

• EEAAPP--MMSSCCHHAAPPvv22

– On

– Off

• LLEEAAPP

– On

– Off

• PPEEAAPP

– On

– Off

• EEAAPP--TTLLSS

– On

– Off

• EEAAPP--TTTTLLSS

– On

– Off

• TTTTLLSS AAuutthheennttiiccaattiioonn MMeetthhoodd

– CHAP

– MSCHAP

– MSCHAPv2

– PAP

Note: An asterisk (*) next to a value indicates the factory default setting.

LPD CONFIGURATION

Note: This menu appears only in network printers or printers that are attached to print servers.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

LLPPDD TTiimmeeoouutt

0–65535 seconds (90*)

Set the time-out value to stop the Line Printer Daemon

(LPD) server from waiting indefinitely for hung or

invalid print jobs.

LLPPDD BBaannnneerr PPaaggee

Off*

Print a banner page for all LPD print jobs.

A banner page is the first page of a print job used as a

separator of print jobs and to identify the originator of

the print job request.

LLPPDD TTrraaiilleerr PPaaggee

Off*

Print a trailer page for all LPD print jobs.

A trailer page is the last page of a print job.

LLPPDD CCaarrrriiaaggee RReettuurrnn CCoonnvveerrssiioonn

Off*

Enable carriage return conversion.

Carriage return is a mechanism that commands the

printer to move the position of the cursor to the first

position on the same line.

Note: An asterisk (*) next to a value indicates the factory default setting.

HTTP/FTP SETTINGS

Note: This menu appears only in network printers or printers that are attached to print servers.

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EEnnaabbllee HHTTTTPP SSeerrvveerr

Off

On*

Access the Embedded Web Server to monitor and

manage the printer.

EEnnaabbllee HHTTTTPPSS

Off

On*

Configure the Hypertext Transfer Protocol Secure

(HTTPS) settings.

FFoorrccee HHTTTTPPSS CCoonnnneeccttiioonnss

Off*

Force the printer to use the HTTPS connections.

EEnnaabbllee FFTTPP//TTFFTTPP

Off

On*

Send files using FTP.

HHTTTTPP PPrrooxxyy IIPP AAddddrreessss Configure the HTTP and FTP server settings.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

This feature is available only in some printer models.

FFTTPP PPrrooxxyy IIPP AAddddrreessss

HHTTTTPP DDeeffaauulltt IIPP PPoorrtt

1–65535 (80*)

HHTTTTPPSS DDeevviiccee CCeerrttiiffiiccaattee

FFTTPP DDeeffaauulltt IIPP PPoorrtt

1–65535 (21*)

TTiimmeeoouutt ffoorr HHTTTTPP//FFTTPP RReeqquueessttss

1–299 (30*)

Specify the amount of time before the server

connection stops.

RReettrriieess ffoorr HHTTTTPP//FFTTPP RReeqquueessttss

1–299 (3*)

Set the number of retries to connect to the HTTP/FTP

server.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPCCLL SSmmaarrttSSwwiittcchh

Off

On*

Set the printer to switch to PCL emulation when a print

job received through a USB port requires it, regardless

of the default printer language.

If PCL SmartSwitch is off, then the printer does not

examine incoming data and uses the default printer

language specified in the Setup menu.

PPSS SSmmaarrttSSwwiittcchh

Off

On*

Set the printer to switch to PS emulation when a print

job received through a USB port requires it, regardless

of the default printer language.

If PS SmartSwitch is off, then the printer does not

examine incoming data and uses the default printer

language specified in the Setup menu.

MMaacc BBiinnaarryy PPSS

Auto*

Off

Set the printer to process Macintosh binary PostScript

print jobs.

• When set to On, the printer processes raw binary

PostScript print jobs from computers using the

Macintosh operating system.

• When set to Auto, the printer processes print jobs

from computers using either Windows or Macintosh

operating systems

• When set to Off, the printer filters PostScript print

jobs using the standard protocol.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

EEnnaabbllee UUSSBB PPoorrtt

Disable

Enable*

Enable the standard USB port.

Note: An asterisk (*) next to a value indicates the factory default setting.

RESTRICT EXTERNAL NETWORK ACCESS

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

RReessttrriicctt eexxtteerrnnaall nneettwwoorrkk aacccceessss

Off*

Restrict access to network sites.

EExxtteerrnnaall nneettwwoorrkk aaddddrreessss Specify the network addresses with restricted access.

EE--mmaaiill aaddddrreessss ffoorr nnoottiiffiiccaattiioonn Specify an e-mail address to send a notification of

logged events.

PPiinngg ffrreeqquueennccyy

1–300 (10*)

Specify the network query interval in seconds.

SSuubbjjeecctt Specify the subject and message of the notification e-

mail.

MMeessssaaggee

Note: An asterisk (*) next to a value indicates the factory default setting.

UNIVERSAL PRINT

Universal Print is a cloud-based print protocol that provides a simple and secure print solution for Microsoft

365

users. Universal Print allows administrators to manage printers without the need for on-premises print servers.

Universal Print enables users to access cloud printers without the need for print drivers.

You can use the Universal Print page to register your Xerox

device for Universal Print.

PPrreerreeqquuiissiitteess

• Microsoft Azure AD Account

• Windows 10 Client version 1903 or higher

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSttaattuuss Device is not currently registered with Universal Print.

RReeggiissttrraattiioonn User can use the Universal print page to register the Xerox

device for Universal

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Print.

PPrriinntteerr NNaammee The Default printer name appears. User can also update the Xerox

printer

name.

RReeggiisstteerr To register, do the following steps:

1 Go to SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> UUnniivveerrssaall PPrriinntt, then click RReeggiisstteerr. The

Registration process authenticates the device with Microsoft

Azure

Active

Directory.

2 The Register Device window appears. To copy the registration code, click

CCooppyy, then click the link https://microsoft.com/devicelogin.

Note: The registration code expires after 15 minutes. The registration

process needs to be completed before the code expires.

3 A Microsoft-managed webpage opens. Do the following steps:

a Paste the registration code into the code field in the Enter code

window, then click NNeexxtt.

b Select the appropriate Microsoft

account in the Pick an account

window.

Note: For registration, select an available Microsoft

account. The

selected account is used solely to establish a trusted connection for

the device with the Universal Print service. After registration, Universal

Print does not use the account again.

4 A Xerox Universal Print window appears. Click CCoonnttiinnuuee and close the

window.

Note: For more information, refer to the Embedded Web Server Administrator Guide.

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSttaattuuss Device is online and registered with Universal Print.

RReeggiissttrraattiioonn User can use the Universal print page to deregister the Xerox

device for

Universal Print.

PPrriinntteerr NNaammee Registered printer name appears.

DDeerreeggiisstteerr Use this function to deregister the device from the Universal Print Service.

Additional information for Universal Print

To add a Printer from Windows Server

1. Go to SSeettttiinnggss >> PPrriinntteerr && SSccaannnneerrss, then click AAdddd aa pprriinntteerr oorr ssccaannnneerr.

2. Select the printer from the printer list, then click AAdddd ddeevviiccee. If the printer does not appear in the list, do the

following steps:

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a. Go to SSeeaarrcchh ffoorr pprriinntteerrss iinn mmyy oorrggaanniizzaattiioonn.

b. Type the registered name on the text field, and click SSeeaarrcchh. Once the printer appears on the list, click AAdddd

DDeevviiccee.

Note: Windows 11 supports PIN-protected printing. For example, to protect your print, you can use a 4-digit

PIN between 0 and 9.

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Security

Public

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

MMaannaaggee PPeerrmmiissssiioonnss

Function Access

Manage Shortcuts

Create Profiles

Flash Drive Print

Flash Drive Scan

Copy Function

E-mail Function

Fax Function

FTP Function

Release Held Faxes

Held Jobs Access

User Profiles

Cancel Jobs at the Device

Change Language

Internet Printing Protocol (IPP)

Initiate Scans Remotely

B/W Print

Network Folder - Scan

Control access to the printer functions.

MMaannaaggee PPeerrmmiissssiioonnss

Administrative Menus

Security Menu

Network/Ports Menu

Paper Menu

Reports Menu

Function Configuration Menus

Control access to the printer menus.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

Supplies Menu

SE Menu

Device Menu

MMaannaaggee PPeerrmmiissssiioonnss

Device Management

Remote Management

Firmware Updates

Embedded Web Server Access

Import / Export All Settings

Out of Service Erase

Control access to the printer management options.

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Local Accounts

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAdddd UUsseerr

User Name/Password

User Name

Password

Create local accounts to manage access to the printer

functions.

MMaannaaggee GGrroouuppss//PPeerrmmiissssiioonnss

Add Group

Import Access Controls

Function Access

Administrative Menus

Device Management

All Users

Import Access Controls

Function Access

Administrative Menus

Device Management

Admin

Function Access

Administrative Menus

Device Management

Control group or user access to the printer functions,

applications, and security settings.

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Network Accounts

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAdddd LLooggiinn MMeetthhoodd

Active Directory

Status is Joined or Not Joined.

Join an Active Directory Domain:

• Domain

• User Name

• Password

• Organization Unit

Create local accounts to manage access to the printer

functions.

AAdddd LLooggiinn MMeetthhoodd

LDAP — LDAP Setup

Authentication Type

• LDAP

General Information

• Setup Name

• Server Address

• Server Port

• Required User Input

– User Name and Password

Control group or user access to printer functions,

applications, and security settings.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

– User Name

Device Credentials

• Anonymous LDAP Bind

• Device Username

• Device Password

Advanced Options

• Use SSL/TLS

• Require Certificate

• User ID Attribute

• Mail Attribute

• Fax Number Attribute

• Full Name Attribute

• Home Directory Attribute

• Group Membership Attribute

• Search Base

• Search Timeout

• Follow LDAP Referrals

Search Specific Object Classes

• person

• Custom Object Class 1

• Custom Object Class 2

• Custom Object Class 3

Address Book Setup

• Displayed Name

• Max Search Results

• Use user credentials

• SSeeaarrcchh AAttttrriibbuutteess

– cn

– sn

– givenName

– samaccountname

– uid

– [mail attribute]

– [fax attribute]

– Custom Attribute 1

– Custom Attribute 2

– Custom Attribute 3

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

– Custom Filter

CERTIFICATE MANAGEMENT

MMEENNUU IITTEEMM MMEENNUU IITTEEMM

CCoonnffiigguurree CCeerrttiiffiiccaattee DDeeffaauullttss

Common Name

Organization Name

Unit Name

Country/Region

Province Name

City Name

Subject Alternate Name

Set the default values for generated certificates.

Device Certificates Generate, delete, or view device certificates.

Manage CA Certificates Load, delete, or view Certificate Authority (CA)

certificates.

SCHEDULE USB DEVICES

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SScchheedduulleess

Add New Schedule

Schedule access to the front USB port.

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

LLooggiinn ffaaiilluurreess

1–10 (3*)

Specify the number of failed login attempts before the

user gets locked out.

FFaaiilluurree ttiimmee ffrraammee

1–60 minutes (5*)

Specify the time frame between failed login attempts

before the user gets locked out.

LLoocckkoouutt ttiimmee

1–60 minutes (5*)

Specify the lockout duration.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

WWeebb LLooggiinn TTiimmeeoouutt

1–120 minutes (10*)

Specify the delay for a remote login before the user is

logged off automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

CONFIDENTIAL PRINT SETUP

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

MMaaxx IInnvvaalliidd PPIINN

2–10 (0*)

Set the number of times an invalid PIN can be entered.

• A value of zero turns off this setting.

• When the limit is reached, the print jobs for that

user name and PIN are deleted.

CCoonnffiiddeennttiiaall JJoobb EExxppiirraattiioonn

Off*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for confidential print jobs.

• If this menu item is changed while confidential

print jobs reside in the printer memory, then the

expiration time for those print jobs does not

change to the new default value.

• If the printer is turned off, then all confidential jobs

held in the printer memory are deleted.

RReeppeeaatt JJoobb EExxppiirraattiioonn

Off*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for a print job that you want to

repeat.

VVeerriiffyy JJoobb EExxppiirraattiioonn

Off*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer prints a copy

for the user to examine its quality, before printing the

remaining copies.

RReesseerrvvee JJoobb EExxppiirraattiioonn

Off*

1 Hour

Set the expiration time that the printer stores print jobs

for printing later.

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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

4 Hours

24 Hours

1 Week

RReeqquuiirree AAllll JJoobbss ttoo bbee HHeelldd

Off*

Set the printer to hold all print jobs.

KKeeeepp dduupplliiccaattee ddooccuummeennttss

Off*

Allow the storage of documents with the same file

name.

Note: An asterisk (*) next to a value indicates the factory default setting.

ERASE TEMPORARY DATA FILES

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

SSttoorreedd iinn oonnbbooaarrdd mmeemmoorryy

Off*

Delete all files stored on the printer memory.

Note: An asterisk (*) next to a value indicates the factory default setting.

SOLUTIONS LDAP SETTINGS

UUSSEE TTOO

FFoollllooww LLDDAAPP RReeffeerrrraallss

Off*

Search the different servers in the domain for the

logged-in user account.

LLDDAAPP CCeerrttiiffiiccaattee VVeerriiffiiccaattiioonn

No*

Yes

Enable verification of LDAP certificates.

Note: An asterisk (*) next to a value indicates the factory default setting.

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MISCELLANEOUS

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriinntt PPeerrmmiissssiioonn

Off*

Allow the user to print.

DDeeffaauulltt PPrriinntt PPeerrmmiissssiioonn LLooggiinn Shows the default permission used for the user to print.

This setting shows only when one or more Login

Methods are created.

SSeeccuurriittyy RReesseett JJuummppeerr

Enable “Guest” access*

No Effect

Specify user access to the printer.

• The jumper is located beside a lock icon on the

controller board.

• Enable “Guest” access gives anyone access to all

aspects of the printer.

• No Effect may make access to the printer

impossible when the required security information

is unavailable.

MMiinniimmuumm PPaasssswwoorrdd LLeennggtthh

0–32

Specify the password length.

EEnnaabbllee PPaasssswwoorrdd//PPIINN RReevveeaall Showthe password or personal identification number.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Reports

MENU SETTINGS PAGE

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

MMeennuu SSeettttiinnggss PPaaggee Print a report that contains the printer menus.

DEVICE

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

DDeevviiccee IInnffoorrmmaattiioonn Print a report that contains information about the

printer.

DDeevviiccee SSttaattiissttiiccss Print a report about printer usage and supply status.

PPrrooffiilleess LLiisstt Print a list of profiles that are stored in the printer.

AAsssseett RReeppoorrtt Print a report that contains the printer serial number

and model name.

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriinntt FFoonnttss

PCL Fonts

PostScript Fonts

Print samples and information about the fonts that are

available in each printer language.

PPrriinntt DDeemmoo Print a demo page to determine print problems.

SHORTCUTS

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

AAllll SShhoorrttccuuttss Print a report that lists the shortcuts that are stored in

the printer.

FFaaxx SShhoorrttccuuttss

CCooppyy SShhoorrttccuuttss

EE--mmaaiill SShhoorrttccuuttss

FFTTPP SShhoorrttccuuttss

NNeettwwoorrkk FFoollddeerr SShhoorrttccuuttss

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FAX

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

FFaaxx JJoobb LLoogg Print a report about the last 200 completed fax jobs.

This menu item appears only when Enable Job Log is

set to On.

FFaaxx CCaallll LLoogg Print a report about the last 100 attempted, received,

and blocked calls.

This menu item appears only when Enable Job Log is

set to On.

NETWORK

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

NNeettwwoorrkk SSeettuupp PPaaggee Print a page that shows the configured network and

wireless settings on the printer.

This menu item appears only in network printers or

printers connected to print servers.

WWii--FFii DDiirreecctt CCoonnnneecctteedd CClliieennttss Print a page that shows the list of devices that are

connected to the printer using Wi-Fi Direct.

This menu item appears only when Enable Wi-Fi Direct

is set to On.

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Supplies Plan

PLAN ACTIVATION

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

• Sequence Number

• Device Serial Number

• Activation Code

It describes the details of the activation process for the

purchased Supplies plan. Contact your Xerox

representative to get a Supplies Activation Code.

Subscription Service plans are not offered in all

geographic locations

For more information about Xerox

supplies and service

plans, contact your Xerox representative.

PLAN CONVERSION

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

• Current Plan

• Device Serial Number

• Total Impressions

• Conversion Code

It describes the details of the conversion process for

the existing Supplies plan. Contact your Xerox

representative to get a Supplies Conversion Code.

Subscription Service plans are not offered in all

geographic locations

For more information about Xerox

supplies and service

plans, contact your Xerox representative.

SUBSCRIPTION SERVICE

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

• Status

It indicates the subscription status.

• Check Subscription

To activate a Subscription Service Plan, do the

following:

1 Go to SSeettttiinnggss >> SSuupppplliieess PPllaann >> SSuubbssccrriippttiioonn

SSeerrvviiccee.

2 For Subscription Service, click CChheecckk SSuubbssccrriippttiioonn,

then follow the directions provided by your Xerox

representative.

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Troubleshooting

MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN

PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess Print sample pages to identify and correct print quality

defects.

CClleeaanniinngg tthhee SSccaannnneerr Print instructions on how to clean the scanner.

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This chapter contains:

Checking the status of parts and supplies .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 218

Configuring supply notifications................. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . 219

Setting up e-mail alerts ...... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 220

Viewing reports ......... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ......... 221

Ordering Parts and Supplies .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 222

Replacing parts and supplies .......... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 223

Cleaning printer parts . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 228

Saving energy and paper. ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 231

Moving the Printer to Another Location... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ..... 232

Checking the status of parts and supplies

1. From the home screen, touch SSttaattuuss//SSuupppplliieess.

2. Select the parts or supplies that you want to check.

Note: You can also access this setting by touching the top section of the home screen.

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Configuring supply notifications

1. Open a web browser, and then type the printer IP address in the address field.

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click SSeettttiinnggss > DDeevviiccee > NNoottiiffiiccaattiioonnss.

3. From the Supplies menu, click CCuussttoomm SSuuppppllyy NNoottiiffiiccaattiioonnss.

4. Select a notification for each supply item.

5. Apply the changes.

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Setting up e-mail alerts

Configure the printer to send e-mail alerts when supplies are low, when paper must be changed or added, or when

there is a paper jam.

1. Open a web browser, and then type the printer IP address in the address field.

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click SSeettttiinnggss > DDeevviiccee > NNoottiiffiiccaattiioonnss > EE--mmaaiill AAlleerrtt SSeettuupp, and then configure the settings.

Note: For more information on SMTP settings, contact your e-mail provider.

3. Click SSeettuupp EE--mmaaiill LLiissttss aanndd AAlleerrttss, and then configure the settings.

4. Apply the changes.

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Viewing reports

1. From the home screen, touch SSeettttiinnggss > RReeppoorrttss.

2. Select the report that you want to view.

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Ordering Parts and Supplies

To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your product in the

search field.

WWaarrnniinngg:: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause

damage to your printer.

USING GENUINE XEROX SUPPLIES

Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party supplies can affect

the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.

Damage caused by the use of third-party supplies is not covered by the warranty.

All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if third-party

supplies are used. Imaging component usage beyond the intended life can damage your Xerox printer or

associated components.

WWaarrnniinngg:: Supplies without Return Program agreement terms can be reset and remanufactured. However,

the manufacturer’s warranty does not cover any damage caused by non-genuine supplies. Resetting

counters on the supply without proper remanufacturing can cause damage to your printer. After resetting

the supply counter, your printer may display an error indicating the presence of the reset item.

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Replacing parts and supplies

REPLACING THE TONER CARTRIDGE

1. Open the front door.

WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer

before accessing or touching interior areas of the printer.

2. Remove the imaging unit.

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3. Twist the blue latch, and then remove the used toner cartridge from the imaging unit.

WWaarrnniinngg:: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

WWaarrnniinngg:: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.

4. Unpack the new toner cartridge.

5. Shake the toner cartridge to redistribute the toner.

6. Insert the new toner cartridge into the imaging unit until it clicks into place.

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7. Insert the imaging unit.

8. Close the door.

REPLACING THE IMAGING UNIT

1. Open the front door.

WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer

before accessing or touching interior areas of the printer.

2. Remove the used imaging unit.

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3. Twist the blue latch, and then remove the toner cartridge from the used imaging unit.

4. Unpack the new imaging unit, and then insert the toner cartridge until it clicks into place.

WWaarrnniinngg:: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

WWaarrnniinngg:: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.

5. Insert the new imaging unit.

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6. Close the door.

REPLACING THE TRAY

1. Remove the used tray.

2. Unpack the new tray.

3. Insert the new tray.

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Cleaning printer parts

CLEANING THE PRINTER

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

• Perform this task after every few months.

• Damage to the printer caused by improper handling is not covered by the printer warranty.

1. Turn off the printer, and then unplug the power cord from the electrical outlet.

2. Remove paper from the standard bin and multipurpose feeder.

3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4. Wipe the outside of the printer with a damp, soft, lint-free cloth.

• Do not use household cleaners or detergents, as they may damage the finish of the printer.

• Make sure that all areas of the printer are dry after cleaning.

5. Connect the power cord to the electrical outlet, and then turn on the printer.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CLEANING THE TOUCH SCREEN

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electric shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

1. Turn off the printer, and then unplug the power cord from the electrical outlet.

2. Using a damp, soft, lint-free cloth, wipe the touch screen.

• Do not use household cleaners or detergents, as they may damage the touch screen.

• Make sure that the touch screen is dry after cleaning.

3. Connect the power cord to the electrical outlet, and then turn on the printer.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

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CLEANING THE SCANNER

1. Open the scanner cover.

2. Using a damp, soft, lint-free cloth, wipe the following areas:

a. ADF glass pad

Note: In some printer models, this location has an ADF glass instead of a pad.

b. Scanner glass pad

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c. ADF glass

d. Scanner glass

3. Close the scanner cover.

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Saving energy and paper

CONFIGURING THE POWER SAVE MODE SETTINGS

Sleep mode

1. From the home screen, touch SSeettttiinnggss > DDeevviiccee > PPoowweerr MMaannaaggeemmeenntt > TTiimmeeoouuttss > SSlleeeepp MMooddee.

2. Specify the amount of time that the printer stays idle before it enters Sleep Mode.

Hibernate mode

1. From the home screen, touch SSeettttiinnggss > DDeevviiccee > PPoowweerr MMaannaaggeemmeenntt > TTiimmeeoouuttss > HHiibbeerrnnaattee TTiimmeeoouutt.

2. Select the amount of time that the printer stays idle before it enters Hibernate mode.

• For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.

• The Embedded Web Server is disabled when the printer is in Hibernate mode.

ADJUSTING THE BRIGHTNESS OF THE PRINTER DISPLAY

1. From the home screen, touch SSeettttiinnggss > DDeevviiccee > PPrreeffeerreenncceess > SSccrreeeenn BBrriigghhttnneessss.

2. Adjust the setting.

CONSERVING SUPPLIES

• Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

• Print multiple pages on a single sheet of paper.

• Use the preview feature to see how the document looks like before printing it.

• Print one copy of the document to check its content and format for accuracy.

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Moving the Printer to Another Location

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44lb), then it may

require two or more people to lift it safely.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn off the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them

before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in flooring.

• If the printer does not have a caster base but is configured with optional trays or output options, then remove

the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same

time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your fingers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

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Xerox

B305/B315 Multifunction Printer User Guide 233

Troubleshoot a problem

This chapter contains:

Print quality problems . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 234

Printing problems.......... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 236

The printer is not responding ...... .. . . . . . .............. .. . . . . . . . ............ .. . . . . . . ............. . . . . . . . ............ .. . . . . . . . ............ .. 270

Unable to read flash drive ...... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 272

Enabling the USB port ... . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 273

Network connection problems . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ...... 274

Issues with supplies . .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 277

Clearing jams ............ .. . . . . . .............. . . . . . . . ............ .. . . . . . .............. .. . . . . . .............. . . . . . . . .............. . . . . . . . .......... 278

Paper feed problems. . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. 295

E-mailing problems.. .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . .......... 300

Faxing problems ............... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ............. . . . . . . . . .. 301

Scanning problems. . . . . ........... .. . . . . . . . . ........... .. . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . 306

Contacting customer support ..... . . . . . . . . ............. . . . . . . . . ........... .. . . . . . . . . ........... .. . . . . . . . . ........... . . . . . . . . ........... .. . . . 315

Print quality problems

Find the image that resembles the print quality problem you are having, and then click the link below it to read

problem-solving steps.

Blank or white pages Dark print Fine lines are not printed

correctly

Folded or wrinkled paper

Gray background Horizontal light bands

Incorrect margins

Light print

Mottled print and dots Paper curl Print crooked or skewed Repeating defects

234

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B305/B315 Multifunction Printer User Guide

Troubleshoot a problem

Solid black pages Text or images cut off Toner easily rubs off Vertical dark bands

Vertical dark lines or

streaks

Vertical dark streaks with

print missing

Vertical light bands Vertical white lines

Xerox

B305/B315 Multifunction Printer User Guide 235

Troubleshoot a problem

Printing problems

PRINT QUALITY IS POOR

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Is the printer printing blank or white

pages?

Go to step 2. The problem is solved.

SStteepp 22

1 Remove the imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light may cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Check the imaging unit for signs

of damage.

Go to step 3. The problem is solved.

236

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AACCTTIIOONN YYEESS NNOO

Make sure that the

photoconductor drum contact is

not bent or out of place.

3 Firmly shake the imaging unit to

redistribute the toner.

4 Insert the imaging unit.

5 Print the document.

Is the printer printing blank or white

pages?

SStteepp 33

Replace the toner cartridge.

Is the printer printing blank or white

pages?

Go to step 4. The problem is solved.

SStteepp 44

Replace the imaging unit.

Is the printer printing blank or white

pages?

Contact Customer Support. The problem is solved.

Dark print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

Xerox

B305/B315 Multifunction Printer User Guide 237

Troubleshoot a problem

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Is the print dark?

Go to step 2. The problem is solved.

SStteepp 22

1 Turn off the printer, wait for

about 10 seconds, and then

turn on the printer.

2 Reduce toner darkness.

From the control panel, navigate

to:

SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >

TToonneerr DDaarrkknneessss

3 Print the document.

Is the print dark?

Go to step 3. The problem is solved.

SStteepp 33

1 Depending on your operating

system, specify the paper type

from the Printing Preferences or

Print dialog.

• Make sure that the setting

matches the paper loaded.

• You can also change the

setting on the printer control

panel. Navigate to SSeettttiinnggss

> PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr

SSiizzee//TTyyppee.

2 Print the document.

Is the print dark?

Go to step 4. The problem is solved.

SStteepp 44

Check if the paper has texture or

rough finishes.

Are you printing on textured or

rough paper?

Go to step 5. Go to step 6.

238

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AACCTTIIOONN YYEESS NNOO

SStteepp 55

1 Replace textured paper with

plain paper.

2 Print the document.

Is the print dark?

Go to step 6. The problem is solved.

SStteepp 66

1 Load paper from a fresh

package.

Paper absorbs moisture due to

high humidity. Store paper in its

original wrapper until you are

ready to use it.

2 Print the document.

Is the print dark?

Go to step 7. The problem is solved.

SStteepp 77

1 Remove, and then insert the

imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light may cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Print the document.

Is the print dark?

Go to step 8. The problem is solved.

SStteepp 88

1 Replace the imaging unit.

2 Print the document.

Is the print dark?

Contact Customer Support. The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 239

Troubleshoot a problem

Fine lines are not printed correctly

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Are fine lines not printed correctly?

Go to step 2. The problem is solved.

SStteepp 22

1 Increase toner darkness.

From the control panel, navigate

to: SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >

TToonneerr DDaarrkknneessss

2 Print the document.

Are fine lines not printed correctly?

Contact Customer Support. The problem is solved.

Folded or wrinkled paper

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

240

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AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Is the paper folded or wrinkled?

Go to step 2. The problem is solved.

SStteepp 22

1 Load paper from a fresh

package.

Paper absorbs moisture due to

high humidity. Store paper in its

original wrapper until you are

ready to use it.

2 Print the document.

Is the paper folded or wrinkled?

Go to step 3. The problem is solved.

SStteepp 33

1 Depending on your operating

system, specify the paper type

from the Printing Preferences or

Print dialog.

• Make sure that the setting

matches the paper loaded.

• You can also change the

setting from the printer

control panel. Navigate to

SSeettttiinnggss > PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr

SSiizzee//TTyyppee.

2 Print the document.

Is the paper folded or wrinkled?

Contact Customer Support. The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 241

Troubleshoot a problem

Gray background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Turn off the printer, wait for 10

seconds, and then turn on the

printer.

2 Decrease toner darkness.

From the control panel, navigate

to: SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >

TToonneerr DDaarrkknneessss

3 Print the document.

Does gray background appear on

prints?

Go to step 2. The problem is solved.

SStteepp 22

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the toner cartridge is not

supported, then install a

supported one.

2 Print the document.

Does gray background appear on

prints?

Go to step 3. The problem is solved.

SStteepp 33

1 Depending on your operating

system, specify the paper type

from the Printing Preferences or

Print dialog.

• Make sure that the setting

matches the paper loaded.

Go to step 4. The problem is solved.

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AACCTTIIOONN YYEESS NNOO

• You can also change the

setting from the printer

control panel. Navigate to

SSeettttiinnggss > PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr

SSiizzee//TTyyppee.

2 Print the document.

Does gray background appear on

prints?

SStteepp 44

1 Remove, and then insert the

imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light may cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Print the document.

Does gray background appear on

prints?

Go to step 5. The problem is solved.

SStteepp 55

1 Update the printer firmware. For

more information, see Updating

Software.

2 Print the document.

Does gray background appear on

prints?

Go to step 6. The problem is solved.

SStteepp 66

1 Replace the imaging unit.

2 Print the document.

Does gray background appear on

prints?

Contact Contacting customer

support.

The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 243

Troubleshoot a problem

Incorrect margins

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Adjust the paper guides to the

correct position for the paper

loaded.

2 Print the document.

Are the margins correct?

The problem is solved. Go to step 2.

SStteepp 22

1 Set the paper size.

From the control panel, navigate

to: SSeettttiinnggss > PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//

TTyyppee

2 Print the document.

Are the margins correct?

The problem is solved. Go to step 3.

SStteepp 33

1 Depending on your operating

system, specify the paper size

from the Printing Preferences or

Print dialog.

Make sure that the setting

matches the paper loaded.

2 Print the document.

Are the margins correct?

The problem is solved. Contact Customer Support.

244

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Troubleshoot a problem

Light print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Is the print light?

Go to step 2. The problem is solved.

SStteepp 22

1 Turn off the printer, wait for

about 10 seconds, and then

turn on the printer.

2 Increase toner darkness.

From the control panel, navigate

to: SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >

TToonneerr DDaarrkknneessss

3 Print the document.

Is the print light?

Go to step 3. The problem is solved.

SStteepp 33

1 Depending on your operating

system, specify the paper type

from the Printing Preferences or

Print dialog.

• Make sure that the setting

matches the paper loaded.

• You can also change the

setting on the printer control

panel. Navigate to SSeettttiinnggss

> PPaappeerr > TTrraayy

Go to step 4. The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 245

Troubleshoot a problem

AACCTTIIOONN YYEESS NNOO

CCoonnffiigguurraattiioonn > PPaappeerr

SSiizzee//TTyyppee.

2 Print the document.

Is the print light?

SStteepp 44

1 Depending on your operating

system, specify the print

resolution from the Printing

Preferences or Print dialog.

2 Set the resolution to 660000 ddppii.

3 Print the document.

Is the print light?

Go to step 5. The problem is solved.

SStteepp 55

1 Remove the imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light can cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Firmly shake the imaging unit to

redistribute the toner.

3 Insert the imaging unit.

4 Turn off the printer, wait for 10

seconds, and then turn on the

printer.

5 Print the document.

Is the print light?

Go to step 6. The problem is solved.

246

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AACCTTIIOONN YYEESS NNOO

SStteepp 66

1 Check the status of the toner

cartridge.

From the control panel, navigate

to: SSeettttiinnggss > RReeppoorrttss > DDeevviiccee

> DDeevviiccee SSttaattiissttiiccss

2 From the Supply Information

section of the pages printed,

check the status of the toner

cartridge.

Is the toner cartridge near end of

life?

Go to step 7. Contact Contacting customer

support.

SStteepp 77

1 Replace the toner cartridge.

2 Print the document.

Is the print light?

Contact Contacting customer

support.

The problem is solved.

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

Xerox

B305/B315 Multifunction Printer User Guide 247

Troubleshoot a problem

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Is the print mottled?

Go to step 2. The problem is solved.

SStteepp 22

Check the printer for leaked toner

contamination.

Is the printer free of leaked toner?

Go to step 3. Contact Customer Support.

SStteepp 33

1 Check the status of the imaging

unit.

From the control panel, navigate

to: SSeettttiinnggss > RReeppoorrttss > DDeevviiccee

> DDeevviiccee SSttaattiissttiiccss

2 From the Supply Information

section of the pages printed,

check the status of the imaging

unit.

Is the imaging unit near end of life?

Go to step 4. Contact Customer Support.

SStteepp 44

1 Replace the imaging unit.

2 Print the document.

Is the print mottled?

Contact Customer Support. The problem is solved.

Paper curl

248 Xerox

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Troubleshoot a problem

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Adjust the guides in the tray to

the correct position for the

paper loaded.

2 Print the document.

Is the paper curled?

Go to step 2. The problem is solved.

SStteepp 22

1 Depending on your operating

system, specify the paper type

from the Printing Preferences or

Print dialog.

• Make sure that the setting

matches the paper loaded.

• You can also change the

setting on the printer control

panel. Navigate to: SSeettttiinnggss

> PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr

SSiizzee//TTyyppee

2 Print the document.

Is the paper curled?

Go to step 3. The problem is solved.

SStteepp 33

Print on the other side of the paper.

1 Remove paper, flip it over, and

then reload paper.

2 Print the document.

Is the paper curled?

Go to step 4. The problem is solved.

SStteepp 44

1 Load paper from a fresh

package.

Paper absorbs moisture due to

high humidity. Store paper in its

original wrapper until you are

ready to use it.

2 Print the document.

Is the paper curled?

Contact Customer Support. The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 249

Troubleshoot a problem

Print crooked or skewed

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Adjust the guides in the tray to

the correct position for the

paper loaded.

2 Print the document.

Is the print crooked or skewed?

Go to step 2. The problem is solved.

SStteepp 22

1 Load paper from a fresh

package.

Paper absorbs moisture due to

high humidity. Store paper in its

original wrapper until you are

ready to use it.

2 Print the document.

Is the print crooked or skewed?

Go to step 3. The problem is solved.

250

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AACCTTIIOONN YYEESS NNOO

SStteepp 33

1 Check if the paper loaded is

supported.

If paper is not supported, then

load a supported paper.

2 Print the document.

Is the print crooked or skewed?

Contact Customer Support. The problem is solved.

SStteepp 44

1 For two-sided printing, check if

the paper size setting in the

duplex unit is set correctly.

Letter, legal, Oficio, or folio must

be set to Letter.

2 Print the document.

Is the print crooked or skewed?

Contact Customer Support. The problem is solved.

Solid black pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

Xerox

B305/B315 Multifunction Printer User Guide 251

Troubleshoot a problem

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the toner cartridge is not

supported, then install a

supported one.

2 Print the document.

Is the printer printing solid black

pages?

Go to step 2. The problem is solved.

SStteepp 22

1 Remove, and then insert the

imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light may cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Print the document.

Is the printer printing solid black

pages?

Go to step 3. The problem is solved.

SStteepp 33

Check the imaging unit for signs of

damage.

Make sure that the photoconductor

drum contact is not bent or out of

place.

Is the imaging unit free from

damage?

Contact Customer Support. Go to step 4.

SStteepp 44

1 Replace the imaging unit.

2 Print the document.

Is the printer printing solid black

pages?

Contact Customer Support. The problem is solved.

252

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Troubleshoot a problem

Text or images cut off

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the toner cartridge is not

supported, then install a

supported one.

2 Print the document.

Are text or images cut off?

Go to step 2. The problem is solved.

SStteepp 22

1 Remove, and then insert the

imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light may cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Print the document.

Are text or images cut off?

Go to step 3. The problem is solved.

SStteepp 33

1 Replace the imaging unit.

2 Print the document.

Are text or images cut off?

Contact Customer Support. The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 253

Troubleshoot a problem

Toner easily rubs off

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the toner cartridge is not

supported, then install a

supported one.

2 Print the document.

Does toner easily rub off?

Go to step 2. The problem is solved.

SStteepp 22

1 Depending on your operating

system, specify the paper type

from the Printing Preferences or

Print dialog.

• Make sure that the setting

matches the paper loaded.

• You can also change the

setting on the printer control

panel. Navigate to SSeettttiinnggss

> PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr

SSiizzee//TTyyppee.

2 Print the document.

Does toner easily rub off?

Contact Customer Support. The problem is solved.

254

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B305/B315 Multifunction Printer User Guide

Troubleshoot a problem

Horizontal light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

Xerox

B305/B315 Multifunction Printer User Guide 255

Troubleshoot a problem

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Do horizontal light bands appear on

prints?

Go to step 2. The problem is solved.

SStteepp 22

1 Remove, and then insert the

imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light may cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Print the document.

Do horizontal light bands appear on

prints?

Go to step 3. The problem is solved.

SStteepp 33

1 Replace the imaging unit.

2 Print the document.

Do horizontal light bands appear on

prints?

Contact Customer Support. The problem is solved.

Vertical light bands

256 Xerox

B305/B315 Multifunction Printer User Guide

Troubleshoot a problem

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Do vertical light bands appear on

prints?

Go to step 2. The problem is solved.

SStteepp 22

1 Check the status of the toner

cartridge.

From the control panel, navigate

to: SSeettttiinnggss > RReeppoorrttss > DDeevviiccee

> DDeevviiccee SSttaattiissttiiccss

2 From the Supply Information

section of the pages printed,

check the status of the toner

cartridge.

Do vertical light bands appear on

prints?

Go to step 3. The problem is solved.

SStteepp 33

1 Replace the toner cartridge.

2 Print the document.

Do vertical light bands appear on

prints?

Contact Customer Support. The problem is solved.

Vertical white lines

Xerox

B305/B315 Multifunction Printer User Guide 257

Troubleshoot a problem

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the cartridge is not supported,

then install a supported one.

2 Print the document.

Do vertical white lines appear on

prints?

Go to step 2. The problem is solved.

SStteepp 22

1 Depending on your operating

system, specify the paper type

from the Printing Preferences or

Print dialog.

• Make sure that the setting

matches the paper loaded.

• You can also change the

setting on the printer control

panel. Navigate to SSeettttiinnggss

> PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr

SSiizzee//TTyyppee.

2 Print the document.

Do vertical white lines appear on

prints?

Contact Customer Support. The problem is solved.

Vertical dark bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

258

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AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the toner cartridge is not

supported, then install a

supported one.

2 Print the document.

Do vertical dark bands appear on

prints?

Go to step 2. The problem is solved.

SStteepp 22

1 Remove, and then insert the

imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light may cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Print the document.

Do vertical dark bands appear on

prints?

Go to step 3. The problem is solved.

SStteepp 33

1 Check if a bright light enters the

right side of the printer, and

move the printer if necessary.

2 Print the document.

Do vertical dark bands appear on

prints?

Contact Customer Support. The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 259

Troubleshoot a problem

Vertical dark lines or streaks

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

260

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AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the toner cartridge is not

supported, then install a

supported one.

2 Print the document.

Do vertical dark lines or streaks

appear on prints?

Go to step 2. The problem is solved.

SStteepp 22

1 Remove, and then reinstall the

imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light can cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Print the document.

Do vertical dark lines or streaks

appear on prints?

Go to step 3. The problem is solved.

SStteepp 33

1 Replace the imaging unit.

2 Print the document.

Do vertical dark lines or streaks

appear on prints?

Contact Customer Support. The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 261

Troubleshoot a problem

Vertical dark streaks with print missing

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Remove, and then insert the

imaging unit.

Do not expose the imaging unit

to direct light for more than 10

minutes. Extended exposure to

light may cause print quality

problems.

Do not touch the

photoconductor drum under the

imaging unit. Doing so may

affect the quality of future print

jobs.

2 Print the document.

Do vertical dark streaks with missing

images appear on prints?

Go to step 2. The problem is solved.

SStteepp 22

1 Check if the printer is using a

genuine and supported Xerox

toner cartridge.

If the toner cartridge is not

supported, then install a

supported one.

2 Print the document.

Do vertical dark streaks with missing

images appear on prints?

Contact Customer Support. The problem is solved.

262

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B305/B315 Multifunction Printer User Guide

Troubleshoot a problem

Repeating defects

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to

navigate through the settings.

AACCTTIIOONN YYEESS NNOO

SStteepp 11

Using the Print Quality Test Pages,

check if the distance between the

repeating defects is equal to any of

the following:

IImmaaggiinngg uunniitt

• 96mm (3.78in.)

• 37.7mm (1.48in.)

TToonneerr ccaarrttrriiddggee

• 43.5mm (1.71in.)

• 37.5mm (1.48in.)

TTrraannssffeerr rroolllleerr

• 52mm (2.05in.)

FFuusseerr

• 79.8mm (3.14in.)

• 62.5mm (2.46in.)

Does the distance between the

repeating defects match the toner

cartridge or imaging unit

measurements?

Go to step 2.

If the repeating defects match the

transfer roller or fuser

measurements, then contact

Contacting customer support.

Take note of the distance, and then

contact Contacting customer

support.

SStteepp 22

1 Replace the affected supply

item.

2 Print the document.

Do the repeating defects appear?

Contact Contacting customer

support.

The problem is solved.

Xerox

B305/B315 Multifunction Printer User Guide 263

Troubleshoot a problem

PRINT JOBS DO NOT PRINT

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 From the document you are

trying to print, open the Print

dialog, and then check if you

have selected the correct

printer.

2 Print the document.

Is the document printed?

The problem is solved. Go to step 2.

SStteepp 22

1 Check if the printer is on.

2 Resolve any error messages that

appear on the display.

3 Print the document.

Is the document printed?

The problem is solved. Go to step 3.

SStteepp 33

1 Check if the ports are working

and if the cables are securely

connected to the computer and

the printer.

For more information, see the

setup documentation that came

with the printer.

2 Print the document.

Is the document printed?

The problem is solved. Go to step 4.

SStteepp 44

1 Turn off the printer, wait for

about 10 seconds, and then

turn on the printer.

2 Print the document.

Is the document printed?

The problem is solved. Go to step 5.

SStteepp 55

1 Remove, and then reinstall the

print driver.

2 Print the document.

Is the document printed?

The problem is solved. Contact Customer Support.

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SLOW PRINTING

AACCTTIIOONN YYEESS NNOO

SStteepp 11

Make sure that the printer cable is

securely connected to the printer

and to the computer, print server,

option, or other network device.

Is the printer printing slow?

Go to step 2. The problem is solved.

SStteepp 22

1 Make sure that the printer is not

in Quiet Mode.

From the home screen, touch

SSeettttiinnggss > DDeevviiccee >

MMaaiinntteennaannccee > CCoonnffiigg MMeennuu

> DDeevviiccee OOppeerraattiioonnss > QQuuiieett

MMooddee.

2 Print the document.

Is the printer printing slow?

Go to step 3. The problem is solved.

SStteepp 33

1 Depending on your operating

system, specify the print

resolution from the Printing

Preferences or Print dialog.

2 Set the resolution to 660000 ddppii.

3 Print the document.

Is the printer printing slow?

Go to step 4. The problem is solved.

SStteepp 44

1 From the home screen, touch

SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >

PPrriinntt RReessoolluuttiioonn.

2 Set the resolution to 660000 ddppii.

3 Print the document.

Is the printer printing slow?

Go to step 5. The problem is solved.

SStteepp 55

1 Depending on your operating

system, specify the paper type

from the Printing Preferences or

Print dialog.

• Make sure that the setting

matches the paper loaded.

Go to step 6. The problem is solved.

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Troubleshoot a problem

AACCTTIIOONN YYEESS NNOO

• You can also change the

setting on the printer control

panel.

• Heavier paper prints more

slowly.

• Paper narrower than letter,

A4, and legal may print

more slowly.

2 Print the document.

Is the printer printing slow?

SStteepp 66

1 Make sure that the printer

settings for texture and weight

match the paper being loaded.

From the home screen, touch

SSeettttiinnggss > PPaappeerr > MMeeddiiaa

CCoonnffiigguurraattiioonn > MMeeddiiaa TTyyppeess.

Rough paper textures and heavy

paper weights may print more

slowly.

2 Print the document.

Is the printer printing slow?

Go to step 7. The problem is solved.

SStteepp 77

Remove held jobs.

Is the printer printing slow?

Go to step 8. The problem is solved.

SStteepp 88

1 Make sure that the printer is not

overheating.

• Allow the printer to cool

down after a long print job.

• Observe the recommended

ambient temperature for the

printer. For more

information, see Selecting a

location for the printer.

2 Print the document.

Is the printer printing slow?

Contact Customer Support. The problem is solved.

266

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Troubleshoot a problem

JOB PRINTS FROM THE WRONG TRAY OR ON THE WRONG PAPER

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if you are printing on the

correct paper.

2 Print the document.

Is the document printed on the

correct paper?

Go to step 2. Load the correct paper size and

paper type.

SStteepp 22

1 Depending on your operating

system, specify the paper size

and paper type from the

Printing Preferences or Print

dialog.

You can also change the

settings on the printer control

panel. Navigate to: SSeettttiinnggss >

PPaappeerr > TTrraayy CCoonnffiigguurraattiioonn >

PPaappeerr SSiizzee//TTyyppee

2 Make sure that the settings

match the paper loaded.

3 Print the document.

Is the document printed on the

correct paper?

The problem is solved. Go to step 3.

SStteepp 33

1 Check if the trays are linked.

For more information, see

Linking trays.

2 Print the document.

Is the document printed from the

correct tray?

The problem is solved. Contact Customer Support.

Xerox

B305/B315 Multifunction Printer User Guide 267

Troubleshoot a problem

CONFIDENTIAL AND OTHER HELD DOCUMENTS DO NOT PRINT

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 From the control panel, check if

the documents appear in the

Held Jobs list.

If the documents are not listed,

then print the documents using

the Print and Hold options.

2 Print the documents.

Are the documents printed?

The problem is solved. Go to step 2.

SStteepp 22

The print job may contain a

formatting error or invalid data.

• Delete the print job, and then

send it again.

• For PDF files, generate a new

file, and then print the

documents.

Are the documents printed?

The problem is solved. Go to step 3.

268

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AACCTTIIOONN YYEESS NNOO

SStteepp 33

If you are printing from the

Internet, then the printer may be

reading the multiple job titles as

duplicates.

FFoorr WWiinnddoowwss uusseerrss

1 Open the Printing Preferences

dialog.

2 From the Print and Hold tab,

click UUssee PPrriinntt aanndd HHoolldd, and

then click KKeeeepp dduupplliiccaattee

ddooccuummeennttss.

3 From the Confidential Print

section, enter a PIN.

4 Print the documents.

FFoorr MMaacciinnttoosshh uusseerrss

1 Save and name each job

differently.

2 Send the job individually.

Are the documents printed?

The problem is solved. Go to step 4.

SStteepp 44

1 Delete some held jobs to free up

printer memory.

2 Print the documents.

Are the documents printed?

The problem is solved. Contact Customer Support.

Xerox

B305/B315 Multifunction Printer User Guide 269

Troubleshoot a problem

The printer is not responding

AACCTTIIOONN YYEESS NNOO

SStteepp 11

Check if the power cord is

connected to the electrical outlet.

To avoid the risk of fire or electrical

shock, connect the power cord to an

appropriately rated and properly

grounded electrical outlet that is

near the product and easily

accessible.

Is the printer responding?

The problem is solved. Go to step 2.

SStteepp 22

Check if the electrical outlet is

turned off by a switch or breaker.

Is the electrical outlet turned off by

a switch or breaker?

Turn on the switch or reset the

breaker.

Go to step 3.

SStteepp 33

Check if the printer is on.

Is the printer on?

Go to step 4. Turn on the printer.

SStteepp 44

Check if the printer is in Sleep or

Hibernate mode.

Is the printer in Sleep or Hibernate

mode?

Press the power button to wake the

printer.

Go to step 5.

SStteepp 55

Check if the cables connecting the

printer and the computer are

inserted to the correct ports.

Are the cables inserted to the

correct ports?

Go to step 6. Insert the cables to the correct

ports.

SStteepp 66

Turn off the printer, install the

hardware options, and then turn on

the printer.

For more information, see the

documentation that came with the

The problem is solved. Go to step 7.

270

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AACCTTIIOONN YYEESS NNOO

option.

Is the printer responding?

SStteepp 77

Install the correct print driver.

Is the printer responding?

The problem is solved. Go to step 8.

SStteepp 88

Turn off the printer, wait for about

10 seconds, and then turn on the

printer.

Is the printer responding?

The problem is solved. Contact Customer Support.

Xerox

B305/B315 Multifunction Printer User Guide 271

Troubleshoot a problem

Unable to read flash drive

AACCTTIIOONN YYEESS NNOO

SStteepp 11

Check if the printer is not busy

processing another print, copy,

scan, or fax job.

Is the printer ready?

Go to step 2. Wait for the printer to finish

processing the other job.

SStteepp 22

Check if the flash drive is supported.

For more information, see

Supported flash drives and file

types.

Is the flash drive supported?

Go to step 3. Insert a supported flash drive.

SStteepp 33

Remove, and then insert the flash

drive.

Does the printer recognize the flash

drive?

The problem is solved. Contact Customer Support.

272

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B305/B315 Multifunction Printer User Guide

Troubleshoot a problem

Enabling the USB port

From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > UUSSBB > EEnnaabbllee UUSSBB PPoorrtt.

Xerox

B305/B315 Multifunction Printer User Guide 273

Troubleshoot a problem

Network connection problems

CANNOT OPEN EMBEDDED WEB SERVER

AACCTTIIOONN YYEESS NNOO

SStteepp 11

Check if the printer is on.

Is the printer on?

Go to step 2. Turn on the printer.

SStteepp 22

Make sure that the printer IP

address is correct.

• View the IP address on the

home screen.

• An IP address appears as four

sets of numbers separated by

periods, such as

123.123.123.123.

Is the printer IP address correct?

Go to step 3. Type the correct printer IP address

in the address field.

SStteepp 33

Check if you are using a supported

browser:

• Internet Explorer version 11 or

later

• Microsoft Edge

• Safari version 6 or later

• Google Chrome

version 32 or

later

• Mozilla Firefox version 24 or

later

Is your browser supported?

Go to step 4. Install a supported browser.

SStteepp 44

Check if the network connection is

working.

Is the network connection working?

Go to step 5. Contact your administrator.

SStteepp 55

Make sure that the cable

connections to the printer and print

server are secure. For more

information, see the documentation

Go to step 6. Secure the cable connections.

274

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AACCTTIIOONN YYEESS NNOO

that came with the printer.

Are the cable connections secure?

SStteepp 66

Check if the web proxy servers are

disabled.

Are the web proxy servers disabled?

Go to step 7. Contact your administrator.

SStteepp 77

Access the Embedded Web Server.

Did the Embedded Web Server

open?

The problem is solved. Contact Customer Support.

CANNOT CONNECT THE PRINTER TO THE WI-FI NETWORK

AACCTTIIOONN YYEESS NNOO

SStteepp 11

Make sure that Active Adapter is set

to Auto.

From the home screen, touch

SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss >

NNeettwwoorrkk OOvveerrvviieeww > AAccttiivvee

AAddaapptteerr > AAuuttoo.

Can the printer connect to the Wi-Fi

network?

The problem is solved. Go to step 2.

SStteepp 22

Check if the correct Wi-Fi network is

selected.

Some routers may share the default

SSID.

Are you connecting to the correct

Wi-Fi network?

Go to step 4. Go to step 3.

SStteepp 33

Connect to the correct Wi-Fi

network. For more information, see

Connecting the printer to a Wi-Fi

network.

Can the printer connect to the Wi-Fi

network?

The problem is solved. Go to step 4.

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B305/B315 Multifunction Printer User Guide 275

Troubleshoot a problem

AACCTTIIOONN YYEESS NNOO

SStteepp 44

Check the wireless security mode.

From the home screen, touch

SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss >

WWiirreelleessss > WWiirreelleessss SSeeccuurriittyy

MMooddee.

Is the correct wireless security mode

selected?

Go to step 6. Go to step 5.

SStteepp 55

Select the correct wireless security

mode.

Can the printer connect to the Wi-Fi

network?

The problem is solved. Go to step 6.

SStteepp 66

Make sure that you entered the

correct network password.

Take note of the spaces, numbers,

and capitalization in the password.

Can the printer connect to the Wi-Fi

network?

The problem is solved. Contact Customer Support.

276

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Troubleshoot a problem

Issues with supplies

REPLACE CARTRIDGE, PRINTER REGION MISMATCH

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a

worldwide cartridge.

• The first number in the message after 42 indicates the region of the printer.

• The second number in the message after 42 indicates the region of the cartridge.

TTaabbllee 1122..11 PPrriinntteerr aanndd ttoonneerr ccaarrttrriiddggee rreeggiioonnss

RREEGGIIOONN NNUUMMEERRIICC CCOODDEE

Worldwide or Undefined region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic

countries, Switzerland

Asia Pacific 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To find the region settings of the printer and toner cartridge, print the print quality test pages. From

the control panel, navigate to: SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess.

NON-XEROX SUPPLY

The printer has detected a non-Xerox part or supply installed in the printer.

Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party supplies can affect

the performance, reliability, or life of the printer and its imaging components.

All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if third-party

supplies are used. Imaging component usage beyond the intended life may damage your Xerox printer or

associated components.

WWaarrnniinngg:: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use

of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies in your printer, press and

hold X and OK simultaneously for 15 seconds.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a

genuine Xerox supply or part. For more information, refer to Using Genuine Xerox Supplies.

Xerox

B305/B315 Multifunction Printer User Guide 277

Troubleshoot a problem

Clearing jams

AVOIDING JAMS

Load paper properly

• Make sure that the paper lies flat in the tray.

CCOORRRREECCTT LLOOAADDIINNGG OOFF PPAAPPEERR IINNCCOORRRREECCTT LLOOAADDIINNGG OOFF PPAAPPEERR

• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.

• Do not slide paper into the tray. Load paper as shown in the illustration.

• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

• Push the tray firmly into the printer after loading paper.

Use recommended paper

• Use only recommended paper or specialty media.

• Do not load paper that is wrinkled, creased, damp, bent, or curled.

• Flex, fan, and align the paper edges before loading.

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• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.

• Make sure that the paper size and type are set correctly on the computer or printer control panel.

• Store paper according to manufacturer recommendations.

IDENTIFYING JAM LOCATIONS

• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page

has been cleared. Check your printed output for blank pages.

• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

1. Automatic document feeder

2. Standard bin

3. Multipurpose feeder

4. Trays

5. Duplex unit

6. Rear door

PAPER JAM IN THE AUTOMATIC DOCUMENT FEEDER

1. Remove all original documents from the ADF tray.

2. Open the ADF cover.

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Troubleshoot a problem

3. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

4. Close the ADF cover.

PAPER JAM IN THE STANDARD OUTPUT TRAY

1. Raise the scanner, and then remove the jammed paper.

Note: Ensure that all paper fragments are removed.

2. Lower the scanner.

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Troubleshoot a problem

PAPER JAM IN THE MULTIPURPOSE FEEDER

1. Remove paper from the multipurpose feeder.

2. Remove the jammed paper.

Note: Ensure that all paper fragments are removed.

3. Close the multipurpose feeder.

4. Open the front door.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: To prevent damage from electrostatic discharge, touch any exposed

metal frame of the printer before accessing or touching interior areas of the printer.

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5. Remove the imaging unit.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not expose the imaging unit to direct light for more than 10

minutes. Extended exposure to light may cause print quality problems.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not touch the photoconductor drum. Doing so may affect the

quality of future print jobs.

6. Remove the jammed paper.

CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

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7. Insert the imaging unit.

8. Close the door.

9. Open the multipurpose feeder.

10. Flex, fan, and align the paper edges before loading.

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11. Reload paper.

PAPER JAM IN TRAYS

1. Remove the tray.

2. Open the front door.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: To prevent damage from electrostatic discharge, touch any exposed

metal frame of the printer before accessing or touching interior areas of the printer.

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3. Remove the imaging unit.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not expose the imaging unit to direct light for more than 10

minutes. Extended exposure to light may cause print quality problems.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not touch the photoconductor drum. Doing so may affect the

quality of future print jobs.

4. Remove the jammed paper.

CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

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5. Insert the imaging unit.

6. Close the front door, then insert the tray.

7. Open the rear door.

CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

8. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

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9. Close the rear door.

10. Remove the optional tray.

11. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

12. Insert the tray.

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PAPER JAM IN THE DUPLEX UNIT

1. Open the front door.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: To prevent damage from electrostatic discharge, touch any exposed

metal frame of the printer before accessing or touching interior areas of the printer.

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2. Remove the imaging unit.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not expose the imaging unit to direct light for more than 10

minutes. Extended exposure to light may cause print quality problems.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not touch the photoconductor drum. Doing so may affect the

quality of future print jobs.

3. Remove the jammed paper.

CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

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4. Insert the imaging unit.

5. Close the door.

6. Remove the tray.

7. Push the duplex unit latch to open the duplex unit.

8. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

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9. Close the duplex unit.

10. Insert the tray.

PAPER JAM IN THE REAR DOOR

1. Open the front door.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: To prevent damage from electrostatic discharge, touch any exposed

metal frame of the printer before accessing or touching interior areas of the printer.

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2. Remove the imaging unit.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not expose the imaging unit to direct light for more than 10

minutes. Extended exposure to light may cause print quality problems.

WWaarrnniinngg——PPootteennttiiaall DDaammaaggee:: Do not touch the photoconductor drum. Doing so may affect the

quality of future print jobs.

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3. Open the rear door.

CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

4. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

5. Close the rear door.

6. Insert the imaging unit.

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7. Close the front door.

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Paper feed problems

ENVELOPE SEALS WHEN PRINTING

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Use an envelope that has been

stored in a dry environment.

Printing on envelopes with high

moisture content can seal the

flaps.

2 Send the print job.

Does the envelope seal when

printing?

Go to step 2. The problem is solved.

SStteepp 22

1 Make sure that paper type is set

to Envelope.

From the control panel, navigate

to: SSeettttiinnggss > PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//

TTyyppee

2 Send the print job.

Does the envelope seal when

printing?

Contact Customer Support. The problem is solved.

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COLLATED PRINTING DOES NOT WORK

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 From the control panel, navigate

to: SSeettttiinnggss > PPrriinntt > LLaayyoouutt >

CCoollllaattee

2 Touch OOnn [[11,,22,,11,,22,,11,,22]].

3 Print the document.

Is the document collated correctly?

The problem is solved. Go to step 2.

SStteepp 22

1 From the document that you

are trying to print, open the

Print dialog, and then select

CCoollllaattee.

2 Print the document.

Is the document collated correctly?

The problem is solved. Go to step 3.

SStteepp 33

1 Reduce the number of pages to

print.

2 Print the document.

Are the pages collated correctly?

The problem is solved. Contact Customer Support.

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TRAY LINKING DOES NOT WORK

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Check if the trays contain the

same paper size and paper type.

2 Check if the paper guides are

positioned correctly.

3 Print the document.

Do the trays link correctly?

The problem is solved. Go to step 2.

SStteepp 22

1 From the home screen, touch

SSeettttiinnggss > PPaappeerr > TTrraayy

CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//

TTyyppee.

2 Set the paper size and paper

type to match the paper loaded

in the linked trays.

3 Print the document.

Do the trays link correctly?

The problem is solved. Go to step 3.

SStteepp 33

1 Make sure that Tray Linking is

set to Automatic. For more

information, see Linking trays.

2 Print the document.

Do the trays link correctly?

The problem is solved. Contact Customer Support.

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PAPER FREQUENTLY JAMS

AACCTTIIOONN YYEESS NNOO

SStteepp 11

1 Remove the tray.

2 Check if paper is loaded

correctly.

• Make sure that the paper

guides are positioned

correctly.

• Make sure that the stack

height is below the

maximum paper fill

indicator.

• Make sure to print on