The Association for University and College Counseling Center

The Association for University and College

Counseling Center Directors

Annual Survey

Reporting period: July 1, 2016 through June 30, 2017

Peter LeViness, Ph.D.

Director, Counseling and Psychological Services

University of Richmond

Carolyn Bershad, Ph.D.

Director, Counseling and Student Development

SUNY Cortland

Kim Gorman, Ph.D.

Director, Counseling and Psychological Services

Western Carolina University

The AUCCCD Annual Survey and Report Overview

The Association for University and College Counseling Center Directors (AUCCCD) is

an international organization comprised of universities and colleges from the United

States and its territories, Armenia, Australia, Bahamas, Canada, France, Japan, Oman,

Qatar, St. Kitts Nevis Anguilla, United Arab Emirates, and the United Kingdom.

AUCCCD and works to be the higher education leaders for student mental health.

AUCCCD is a professional community that fosters counseling center director

development and success. To advance the mission of higher education, we innovate,

educate and advocate for collegiate mental health. We are committed to inclusive

excellence and the promotion of social justice. In 2006, AUCCCD first developed and

administered the Annual Survey to its membership as a means to increase the objective

understanding of factors critical to the functioning of college and university counseling

centers.

In December, 2017 all members of AUCCCD, plus almost 100 non-members, were

invited to participate in the Annual Survey. The survey was administered to 925 verified

email accounts via a secure internet interface. The reporting period for the information

on the 2017 Annual Survey was July 1, 2016 through June 30, 2017. This monograph

serves to provide a summary of data trends reported in the AUCCCD Annual Survey.

AUCCCD members have access to a separate comparable salary table document and

items that address ethical dilemmas and legal issues. A total of 621 counseling center

administrators responded to the 2017 survey, 566 of which were AUCCCD members.

This represented 63.4% of the 829 total AUCCCD members as of early February, 2018.

Please direct all questions, comments, and clarifications to the AUCCCD Survey

Coordinator:

Peter LeViness, Ph.D.

Director, Counseling and Psychological Services

University of Richmond

plevines@richmond.edu

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Table of Contents

PARTICIPATING COLLEGES AND UNIVERSITIES ....................................................................................6

EXECUTIVE SUMMARY ..................................................................................................................... 11

DIRECTOR INFORMATION................................................................................................................. 13

DIRECTOR RACIAL/ETHNIC BACKGROUND ....................................................................................................... 13

DIRECTOR GENDER ...................................................................................................................................... 13

DIRECTOR SEXUAL ORIENTATION ................................................................................................................... 13

DIRECTOR DOCUMENTED DISABILITY .............................................................................................................. 13

DIRECTOR HIGHEST DEGREE .......................................................................................................................... 14

DIRECTOR PROFESSIONAL IDENTITY ................................................................................................................ 14

DIRECTOR LICENSE ...................................................................................................................................... 14

INSTITUTIONAL DIVISION CENTER IS PART OF ................................................................................................... 15

TO WHOM DIRECTOR REPORTS ..................................................................................................................... 15

DIRECTOR COUNTRY OF CITIZENSHIP .............................................................................................................. 15

YEARS OF EXPERIENCE AS A DIRECTOR ............................................................................................................ 16

TOTAL YEARS OF PROFESSIONAL EXPERIENCE ................................................................................................... 16

IS DIRECTOR POSITION FULL-TIME 12 MONTHS ............................................................................................... 16

AUCCCD MEMBERSHIP STATUS ................................................................................................................... 17

INSTITUTIONAL INFORMATION ........................................................................................................ 18

COUNTRY INSTITUTION IS LOCATED IN ............................................................................................................ 18

REGION OF U.S. INSTITUTION IS LOCATED IN ................................................................................................... 18

SCHOOL LOCATION ...................................................................................................................................... 18

ONE-PERSON CENTERS ................................................................................................................................ 18

AREAS / FUNCTIONS DIRECTOR OVERSEES ....................................................................................................... 19

CAMPUS TEAMS AND POLICIES ...................................................................................................................... 20

SCHOOL SIZE .............................................................................................................................................. 20

SCHOOL STATUS .......................................................................................................................................... 20

PERCENT OF ENROLLED STUDENTS WHO LIVE ON-CAMPUS ............................................................................... 21

TYPES OF ENROLLED STUDENTS ..................................................................................................................... 21

MONTHS OF YEAR THAT CENTER IS OPEN FOR COUNSELING SERVICES ................................................................. 21

COUNSELING SERVICES OFFERED OUTSIDE NORMAL WORK HOURS .................................................................... 21

DAYS OF WEEK EXTENDED HOURS WERE AVAILABLE ........................................................................................ 22

AFFILIATIONS OF INSTITUTION ....................................................................................................................... 22

CENTER BUDGET INFORMATION ....................................................................................................... 23

CENTER SALARY AND BENEFITS BUDGET .......................................................................................................... 23

CENTER OPERATING EXPENSES BUDGET .......................................................................................................... 23

CENTER PROFESSIONAL DEVELOPMENT BUDGET .............................................................................................. 24

NO-SHOW FEES .......................................................................................................................................... 24

CENTER RESPONSES TO DIVISIVE SOCIAL AND POLITICAL EVENTS ...................................................... 25

CRISIS AND TRIAGE SERVICES ........................................................................................................... 29

CRISIS APPOINTMENTS ................................................................................................................................. 29

TRIAGE APPOINTMENTS: HOW CONDUCTED .................................................................................................... 29

TRIAGE APPOINTMENTS: TOTAL CONDUCTED .................................................................................................. 30

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“TALK THERAPY” APPOINTMENTS .................................................................................................... 31

UNIQUE CLIENTS WHO ATTENDED ANY TALK THERAPY ..................................................................................... 31

TALK THERAPY APPTS ATTENDED ................................................................................................................... 31

TALK THERAPY APPTS NO-SHOWED ............................................................................................................... 32

TALK THERAPY APPTS CANCELLED .................................................................................................................. 32

TALK THERAPY APPTS CANCELLED BY COUNSELORS ........................................................................................... 33

PERCENT TALK THERAPY APPTS SCHEDULED FOR < 50 MIN................................................................................ 33

PSYCHIATRIC APPOINTMENTS .......................................................................................................... 34

UNIQUE CLIENTS WHO ATTENDED PSYCHIATRIC SERVICES ................................................................................. 34

PSYCHIATRIC APPTS ATTENDED...................................................................................................................... 34

PSYCHIATRIC APPTS NO-SHOWED ......................................................................................................... 35

PSYCHIATRIC APPTS CANCELLED..................................................................................................................... 35

SUFFICIENCY OF AVAILABLE PSYCHIATRIC HOURS .............................................................................................. 36

GROUP THERAPY ............................................................................................................................. 37

NUMBER OF GROUPS CENTER RAN ................................................................................................................ 37

UNIQUE STUDENTS WHO ATTENDED GROUP ......................................................................................... 37

TOTAL GROUP CONTACTS ...................................................................................................................... 38

CLIENT PRESENTING PROBLEMS ....................................................................................................... 39

DEMOGRAPHICS OF CENTER CLIENTS................................................................................................ 40

OTHER CLINICAL ISSUES ................................................................................................................... 41

CLIENTS REPORTING COUNSELING HELPED THEIR ACADEMIC PERFORMANCE ........................................................ 41

CLIENTS REPORTING COUNSELING HELPED THEM STAY IN SCHOOL ...................................................................... 41

CLIENTS ON LEAVE FOR PSYCHOLOGICAL REASONS ............................................................................................ 41

CLIENTS SENT TO HOSPITAL FOR PSYCHOLOGICAL REASONS ............................................................................... 42

CLIENTS ADMITTED TO HOSPITAL FOR PSYCHOLOGICAL REASONS ........................................................................ 42

INVOLUNTARY HOSPITALIZATIONS .................................................................................................................. 43

TOTAL HOSPITALIZATIONS ............................................................................................................................ 43

CLIENTS WHO ATTEMPTED SUICIDE ............................................................................................................... 44

CLIENTS WHO DIED BY SUICIDE ..................................................................................................................... 44

CLIENTS WHO DIED IN AN ACCIDENT .............................................................................................................. 45

COUNSELING AND HEALTH SERVICES COLLABORATION ..................................................................... 46

COUNSELING SERVICES’ PROXIMITY TO HEALTH SERVICES .................................................................................. 46

RESOURCES COUNSELING AND HEALTH SERVICES SHARE IN COMMON ................................................................. 46

COORDINATION OF CARE BETWEEN COUNSELING AND HEALTH SERVICES ............................................................. 47

NUMBER OF CLIENTS WHO REQUIRED COORDINATION OF CARE ......................................................................... 47

CURRENT ARRANGEMENT BETWEEN COUNSELING AND HEALTH SERVICES ............................................................ 47

SUPERVISOR’S PROFESSIONAL BACKGROUND ................................................................................................... 48

DEGREE OF COLLABORATION BETWEEN COUNSELING AND HEALTH SERVICES ........................................................ 48

QUALITY OF COLLABORATION BETWEEN COUNSELING AND HEALTH SERVICES ....................................................... 48

RECORD-KEEPING SYSTEM USED BY COUNSELING SERVICES ............................................................................... 49

RECORD-KEEPING SYSTEM USED BY HEALTH SERVICES ...................................................................................... 49

SHARING OF RECORDS BETWEEN COUNSELING AND HEALTH SERVICES ................................................................. 49

SESSION LIMITS ................................................................................................................................ 50

ANY SESSION LIMIT ..................................................................................................................................... 50

TYPE OF SESSION LIMIT ................................................................................................................................ 50

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SESSION LIMIT TIME FRAME .......................................................................................................................... 50

WAIT LISTS ....................................................................................................................................... 51

CENTERS THAT HAD ANY CLIENTS ON A WAITLIST ............................................................................................ 51

WEEKS WAITLIST WAS IN EFFECT .................................................................................................................. 51

MAX. NUMBER OF CLIENTS ON WAITLIST ........................................................................................................ 52

WHEN CLIENTS ARE PUT ON WAITLIST ........................................................................................................... 52

WHO HAS RESPONSIBILITY FOR WAITLIST CLIENTS ............................................................................................ 52

AVERAGE WAIT FOR FIRST APPOINTMENT (ALL CLIENTS) ................................................................................... 53

AVERAGE WAIT FOR FIRST APPOINTMENT (WAITLIST CLIENTS ONLY) .................................................................. 53

MISCELLANEOUS SERVICE INFORMATION ......................................................................................... 54

INTEGRAL PARTS OF COUNSELING SERVICES’ MISSION ....................................................................................... 54

DIRECT CLINICAL SERVICES PROVIDED BY CENTER ............................................................................................. 54

TIME SPENT BY STAFF COUNSELORS ............................................................................................................... 55

TIME SPENT BY DIRECTORS ........................................................................................................................... 55

FEE SUPPORT, TELE-HEALTH AND EMBEDDED COUNSELORS .............................................................. 56

PERCENT OF CENTER BUDGET PROVIDED BY MANDATORY FEE ........................................................................... 56

SOURCE OF MANDATORY FEE ........................................................................................................................ 56

TELE-HEALTH SERVICES PROVIDED ................................................................................................................. 56

CENTERS THAT PROVIDED ANY FORM OF TELE-HEALTH SERVICES ....................................................................... 57

CENTERS THAT HAVE COUNSELORS EMBEDDED IN OTHER LOCATIONS ................................................................. 57

LOCATION OF EMBEDDED COUNSELORS .......................................................................................................... 57

FTE OF CLINICAL STAFF WHO ARE UNIVERSITY EMPLOYEES ............................................................... 58

PROFESSIONAL / CLINICAL FTES .................................................................................................................... 58

PSYCHIATRIC NURSE PRACTITIONER FTES ........................................................................................................ 58

PSYCHIATRIST FTES ..................................................................................................................................... 59

CENTERS THAT HAVE ANY PSYCHIATRIC PROVIDER ........................................................................................... 59

PHYSICIAN ASSISTANT FTES .......................................................................................................................... 60

DEMOGRAPHICS OF CLINICAL STAFF EMPLOYEES .............................................................................. 61

FTE OF CLINICAL TRAINEES WHO ARE UNIVERSITY EMPLOYEES ......................................................... 62

PSYCHOLOGY DOCTORAL INTERN FTES ........................................................................................................... 62

POST-DOCTORAL PSYCHOLOGY FTES ............................................................................................................. 62

PSYCHIATRIC RESIDENT FTES ........................................................................................................................ 63

FTE OF CLINICAL STAFF WHO ARE NOT UNIVERSITY EMPLOYEES ....................................................... 64

DOCTORAL LEVEL INDEPENDENT CONTRACTOR FTES ........................................................................................ 64

MASTERS LEVEL INDEPENDENT CONTRACTOR FTES .......................................................................................... 64

PSYCHIATRIC NURSE PRACTITIONER INDEPENDENT CONTRACTOR FTES ................................................................ 65

PSYCHIATRIST INDEPENDENT CONTRACTOR FTES ............................................................................................. 65

FTE OF OTHER TRAINEES .................................................................................................................. 66

FTE OF NON-CLINICAL STAFF ............................................................................................................ 67

SUPPORT STAFF FTES .................................................................................................................................. 67

PROFESSIONAL NON-CLINICAL FTES ............................................................................................................... 67

CASE MANAGERS ............................................................................................................................. 68

CASE MANAGER FTES .................................................................................................................................. 68

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SERVICES PROVIDED BY CASE MANAGER ......................................................................................................... 68

DO OTHER CAMPUS OFFICES HAVE A CASE MANAGER ...................................................................................... 68

OTHER CAMPUS OFFICES WITH CASE MANAGER(S) .......................................................................................... 69

FTE POSITIONS GAINED AND LOST .................................................................................................... 69

STAFF TO STUDENT RATIOS .............................................................................................................. 70

COUNSELING STAFF TO STUDENT RATIO (“TALK THERAPY” FTE STAFF ONLY) ....................................................... 70

# STUDENTS SERVED PER FTE “TALK THERAPY” STAFF ...................................................................................... 70

PERCENT OF STUDENT POPULATION SERVED BY COUNSELING APPOINTMENTS ................................. 71

U.S. COLLEGES AND UNIVERSITIES (NOT INCLUDING COMMUNITY COLLEGES) ...................................................... 71

U.S. COMMUNITY COLLEGES ONLY ................................................................................................................ 71

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Participating Colleges and Universities

Institutions That Responded to the 2017 Director Survey

Adams State University

Agnes Scott College

Albany College of Pharmacy and

Health Sciences

Alberta College of Art + Design

Alfred University

American International College

American University

Amherst College

Appalachian State University

Aquinas College

Arizona State University

Arkansas State University

Jonesboro

Atlanta Metropolitan State College

Auburn University

Augusta University

Augustana College

Aurora University

Austin Peay State University

Averett University

Baldwin Wallace University

Ball State University

Bard College

Barnard College

Barry University

Bates College

Baton Rouge Community College

Bay Path University

Baylor University

Becker College

Bellarmine University

Benedictine University

Bentley University

Berea College

Berry College

Birmingham Southern College

Black Hawk College

Bloomfield College

Bloomsburg University

Boston College

Bow Valley College

Bowdoin College

Bowling Green State University

Bradley University

Bridgewater State University

Brigham Young University

Brigham Young University, Hawaii

Brigham Young University, Idaho

Bryant University

Bucknell University

Butler University

Cabrini University

California Institute of Technology

California Lutheran University

California Polytechnic State

University, San Luis Obispo

California State University, Chico

California State University, Fresno

California State University,

Fullerton

California State University,

Monterey Bay

California State University,

Northridge

California State University, San

Marcos

Campbell University

Canisius College

Capital University

Carleton College

Carnegie Mellon University

Case Western Reserve University

Centenary University

Central College

Central Michigan University

Central Washington University

Centre College

Champlain College

Chapman University

Charleston Southern University

Chatham University

Chicago State University

Christopher Newport University

City Colleges of Chicago

Clark University

Clarkson University

Clayton State University

Clemson University

Colby College

Colgate University

College of Charleston

College of Mount Saint Vincent

College of Saint Benedict|Saint

John's University

College of Saint Elizabeth

College of Staten Island/CUNY

College of the Holy Cross

College of the Ozarks

College of William & Mary

Colorado Christian University

Colorado College

Colorado School of Mines

Colorado State University

Columbia College Chicago

Columbia College- Missouri

Columbia Community College

Columbia University, CAPS

Columbia University, SHS

Columbus College of Art & Design

Columbus State Community College

Columbus State University

Concordia College, Moorhead, MN

Concordia University

Concordia University Chicago

Connecticut College

Cornell College

Cornell University

Cornish College of the Arts

Creighton University

Culver Stockton College

Curry College

Curtin University

Dalton State College

Dartmouth College

Davidson College

Defiance College

Delaware Valley University

DePaul University

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DePauw University

Des Moines University

Dixie State University

Drew University

Drexel University

Duke University

Dutchess Community College

East Carolina University

East Central University

East Georgia State College

East Stroudsburg University

Eastern Connecticut State

University

Eastern Kentucky University

Eastern Mennonite University

Eastern Michigan University

Eastern Washington University

Eckerd College

Edgewood College

Edinboro University

Elizabeth City State University

Elizabethtown College

Elmhurst College

Elon University

Embry-Riddle Aeronautical

University- Prescott AZ

Embry-Riddle Aeronautical

University

Emerson College

Emmanuel College

Emory University

Fairmont State University

Felician University

Ferrum College

Flagler College

Fletcher Technical Community

College

Florida Agricultural and Mechanical

University

Florida Gulf Coast University

Florida Institute of Technology

Florida International University

Florida State University

Fordham University

Fort Lewis College

Framingham State University

Furman University

George Mason University

Georgetown University in Qatar

Georgia College and State

University

Georgia Gwinnett College

Georgia Highlands College

Georgia Institute of Technology

Georgia Southern University

Armstrong Campus

Georgian Court University

Gordon State College

Goucher College

Grand Canyon University

Grand Rapids Community College

Green Mountain College

Grossmont Community College

Guilford College

Hamilton College

Hamline University

Hampden-Sydney College

Hampshire College

Hampton University

Harrisburg University of Science

and Technology

Haverford College

Heartland Community College

Heidelberg University

High Point University

Hobart & William Smith Colleges

Hollins University

Hope College

Houghton College

Howard Community College

Husson University

Idaho State University

IL Institute of Technology

Illinois State University

Illinois Wesleyan University

Indiana State University

Indiana University

Indiana University of Pennsylvania

Indiana University-Kokomo

Indiana University-Northwest

Iona College

Iowa State University

Ithaca College

Jefferson College of Health Sciences

Jefferson Community College

John Carroll University

John Wood Community College

Johns Hopkins University

Johnson & Wales University-

Charlotte

Johnson & Wales University-North

Miami

Johnson & Wales University-

Providence

Johnson State College

Kalamazoo College

Kansas City Art Institute

Kansas City Kansas Community

College

Kansas State University

Kean University

Kent State University

Konan University

La Salle University

Langston University

Le Moyne College

Lehigh University

Lesley University

Lewis University

Lewis-Clark State College

LIM College

Lincoln University

Lincoln Christian University

Longwood University

Loyola Marymount University

Loyola University Chicago

Loyola University Maryland

Loyola University New Orleans

Luther College

Lynchburg College

Lynn University

Macalester College

Manhattanville College

Marist College

Marlboro College

Marquette University

Maryland Institute College of Art

Marymount California University

Marymount Manhattan College

Marymount University

Maryville University

Marywood University

Massachusetts College of Liberal

Arts

Massachusetts Institute of

Technology

McGill University

McMaster University

McNeese State University

Medaille College

Meharry Medical College

Memorial University of

Newfoundland

Mercer University-Macon

Merrimack College

Messiah College

Metropolitan State University

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Metropolitan State University of

Denver

Miami University

Middlebury College

Millersville University

Mills College

MiraCosta College

Misericordia University

Mississippi State University

Missouri Southern State University

Missouri State University

Missouri University of Science and

Technology

Monmouth College

Monroe College

Monroe Community College

Montana State University

Montclair State University

Moravian College

Morgan State University

Mount Holyoke College

Mount Ida College

Mount Saint Mary College

Mount Saint Mary's University

Mount St. Joseph University

Muhlenberg College

Murray State University

Nazareth College

Nebraska Wesleyan University

New College of Florida

New Jersey City University

New Jersey Institute of Technology

New Mexico State University

New York Chiropractic College

New York Film Academy

Niagara University

Nicholls State University

Norfolk State University

North Alberta Institute of

Technology

North Carolina Agricultural and

Technical State University

North Carolina State University

North Dakota State College of

Science

North Dakota State University

North Greenville University

North Park University

Northeast Community College

Northeast Ohio Medical University

Northeastern Illinois University

Northern Arizona University

Northern Illinois University

Northern Michigan University

NorthWest Arkansas Community

College

Northwest Missouri State

University

Northwestern State University of

Louisiana

Northwestern University

Norwich University

Notre Dame College

Oberlin College

Ohio University

Ohio Wesleyan University

Oklahoma State University

Old Dominion University

Oregon Institute of Technology

Otis College of Art and Design

Otterbein University

Owens State Community College

Oxford College of Emory University

Pace University-New York City

Pace University-Westchester

Park University

Parker University

Pasadena City College

Penn State College of Medicine

Penn State Harrisburg

Penn State University

Pennsylvania College of Technology

Philadelphia College of Osteopathic

Medicine

Philadelphia University

Point Loma Nazarene University

Portland State University

Presbyterian College

Princeton University

Purchase College (SUNY)

Purdue University

Queen's University

Queens College, City University of

New York

Randolph College

Randolph-Macon College

Reed College

Regent University

Regis University

Rhode Island School of Design

Rhodes College

Richard J Daley College

Ringling College of Art and Design

Rivier University

Roanoke College

Robert Morris University

Roberts Wesleyan College

Rochester Institute of Technology

Rockhurst University

Roger Williams University

Rollins College

Roosevelt University

Ross University School of Veterinary

Medicine

Rush University

Rutgers University-Camden

Rutgers University-New Brunswick

Sacred Heart University

Saint Francis University

Saint Joseph's University

Saint Louis University

Saint Mary's University of

Minnesota

Saint Michael's College

Salem College

Salt Lake Community College

Salve Regina University

Samford University

San Diego City College

San Diego State University

San Jose State University

Santa Clara University

Santa Rosa Junior College

School of the Art Institute of

Chicago

Seton Hall University

Shawnee State University

Shenandoah University

Shippensburg University

Siena College

Siena Heights University

Simmons College

Simpson University

SIT Graduate Institute

Slippery Rock University

Snow College

Sonoma State University

Southeast Missouri State

Southeastern Louisiana University

Southern Connecticut State

University

Southern Illinois University -

Edwardsville

Southern Methodist University

Southern New Hampshire

University

Southern Oregon University (SOU)

Southern University and A&M

College

AUCCCD Director Survey 2016-17

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Southern Utah University

Southern Virginia University

Southwestern University

Spalding University

Springfield College

St Georges University

St. Ambrose University

St. Bonaventure University

St. Cloud State University

St. John's University

St. Mary's College of Maryland

St. Mary's University

St. Norbert College

St. Olaf College

State University of NY at Fredonia

State University of NY-Buffalo State

Stephens College

Stetson University

Stevens Institute of Technology

Stevenson University

Stonehill College

Stony Brook University

Suffolk County Community College

Suffolk University - Boston

SUNY College at Old Westbury

SUNY Cortland

SUNY New Paltz

SUNY Oneonta

SUNY Oswego

SUNY Upstate Medical University

Swarthmore College

Syracuse University

Texas A&M International University

Texas A&M University

Texas A&M University-Commerce

Texas A&M University-Kingsville

Texas Christian University

Texas State University

Texas Tech University

The Catholic University of America

The College at Brockport, SUNY

The College of New Jersey

The College of New Rochelle

The George Washington University

The New School

The Ohio State University

The University of Alabama at

Birmingham

The University of South Alabama

The University of Texas at Austin

The University of Texas at Dallas

The University of Texas at San

Antonio

The University of Texas at Tyler

The University of the South

The University of Tokyo

Thomas College

Tiffin University

Touro University Nevada

Towson University

Trevecca Nazarene University

Trinity University

Truman State University

Tufts University

Tulane University

Tulsa Community College

Union College

Union University

Unity College

Universities at Shady Grove

University at Buffalo

University of Akron

University of Alabama

University of Arizona

University of Arkansas

University of Bridgeport

University of California-Berkeley

University of California-Irvine

University of California-Los Angeles

University of California-San Diego

University of California-Santa Cruz

University of Central Arkansas

University of Central Florida

University of Central Missouri

University of Central Oklahoma

University of Cincinnati

University of Colorado-Colorado

Springs

University of Colorado-Denver

University of Colorado-Boulder

University of Delaware

University of Denver

University of Evansville

University of Findlay

University of Florida

University of Georgia

University of Houston-Clear Lake

University of Houston-Main

University of Idaho

University of Illinois-Chicago

University of Illinois-Springfield

University of Illinois-Urbana-

Champaign

University of Indianapolis

University of Iowa

University of Kansas Medical Center

University of Kentucky

University of Louisville

University of Manitoba

University of Maryland Baltimore

County

University of Maryland-College Park

University of Massachusetts-

Amherst

University of Massachusetts-Boston

University of Memphis

University of Miami

University of Michigan-Ann Arbor

University of Michigan-Dearborn

University of Minnesota

University of Minnesota-Duluth

University of Missouri-Kansas City

University of Missouri-St Louis

University of Montana-Missoula

University of Nebraska-Kearney

University of Nebraska-Lincoln

University of Nebraska-Omaha

University of Nebraska-Lincoln

University of Nevada, Reno

University of New Mexico

University of New Orleans

University of North Alabama

University of North Carolina

Asheville

University of North Carolina at

Charlotte

University of North Carolina at

Wilmington

University of North Carolina Chapel

Hill

University of North Carolina

Pembroke

University of North Dakota

University of North Florida

University of North Texas-Dallas

University of Notre Dame

University of Oregon

University of Pennsylvania

University of Pittsburgh

University of Puerto Rico, Rio

Piedras Campus

University of Puget Sound

University of Redlands

University of Rhode Island

University of Richmond

University of Rochester

University of San Francisco

University of South Florida - Tampa

Campus

AUCCCD Director Survey 2016-17

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University of Southern Indiana

University of Southern Mississippi

University of St. Francis

University of St. Thomas

University of Tennessee, Knoxville

University of Texas Southwestern

Medical Center

University of The Bahamas

University of the District of

Columbia

University of the Pacific

University of the Sciences

University of Toledo

University of Tulsa

University of Utah

University of Vermont

University of Virginia

University of Washington-Seattle

University of West Georgia

University of Windsor, CANADA

University of Wisconsin-Eau Claire

University of Wisconsin-La Crosse

University of Wisconsin-Madison

University of Wisconsin-Milwaukee

University of Wisconsin-Platteville

University of Wisconsin-River Falls

University of Wyoming

Ursinus College

Utica College

Valparaiso University

Vanderbilt University

Vassar College

Vincennes University

Virginia Military Institute

Virginia Tech

Virginia Wesleyan University

Wake Forest University

Walsh University

Washington and Lee University

Washington State University

Washington State University-

Vancouver

Washington University in Saint

Louis

Waukesha County Technical College

Wayne State University

Weber State University

Wellesley College

Wentworth Institute of Technology

Wesleyan University

West Chester University of

Pennsylvania

West Virginia University

Western Carolina University

Western Connecticut State

University

Western Kentucky University

Western Michigan University

Western Washington University

Western Wyoming Community

College

Westmont College

Wheaton College, Massachusetts

Wheeling Jesuit University

Whitman College

Whitworth University

Wichita State University

Widener University

William Jewell College

William Paterson University

Wingate University

Wittenberg University

Worcester Polytechnic Institute

Wright State University

Yeshiva University

York College, CUNY

Youngstown State University

AUCCCD Director Survey 2016-17

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Executive Summary

A total of 621 counseling center directors responded to the 2017 AUCCCD survey.

Among participants, 566 indicated current membership to the Association for University

and College Counseling Center Directors (AUCCCD). This represents a 63.4%

response rate from AUCCCD members, the highest ever for this survey.

Counseling services have a positive impact on academics, as measured by student self-

report: 66.8% of clients stated that counseling services helped with their academic

performance.

Counseling services have a positive impact on retention, as measured by student self-

report: 65.2% of clients stated that counseling services helped them stay in school.

Anxiety continues to be the most frequent concern among college students (48.2%),

followed by stress (39.1%), depression (34.5%), suicidal ideation (25.2%), specific

relationship concerns (22.9%), family concerns (21.2%), interpersonal functioning

problems (18.8%), sleep problems (15.8%), and loneliness / social isolation (15.5%).

35.3% of centers gained staff positions, while only 7.4% lost staff positions. Counseling

centers continue to gain staff member FTE at a much higher level than those losing staff

(7.9 FTE staff positions gained for every 1 lost, up from 6.3 last year).

25.5% of students seeking services were taking psychotropic medications. This is

essentially identical to the percentages reported in the previous two years.

16.2% of center clients had extensive or significant prior treatment histories (e.g.,

serious suicide attempt; hospitalization for psychiatric treatment).

12.4% of centers used a version of stepped care, which refers to offering a campus-

wide menu of service options ranging from no care at all to weekly therapy at the

counseling center (options may include appropriate forms of self-help, wellness

coaching, support groups, mindfulness classes, appropriate apps and online resources,

etc.).

36.9% of centers provided some form of tele-health clinical services, such as Mental

Health Screening, Therapist Assisted Online, or Interactive Screening Program for

Suicide. These are more common at larger institutions.

39.7% of centers offered extended hours, typically by staying open until 6 or 7pm on a

few weekday nights. Very few offered any hours on the weekend (fewer than 1.5%).

13.1% of centers have counselors embedded in other offices on campus. Larger

centers are more likely to have embedded counselors.

AUCCCD Director Survey 2016-17

12

65.1% of directors reported that psychiatric services are offered on their campus, similar

to last year (64.1%). 50.7% of centers have a full- or part-time psychiatric provider in

the counseling center. 64.7% of directors whose centers have psychiatric services

reported that they need more hours of psychiatric services than they currently have to

meet student needs.

55.2% of centers do not have a session limit, another 43.8% have a flexible session

limit (state a limit but exceptions are made), and only 1.0% have a “hard” session limit

(no exceptions).

This year counseling center staff spent an average of 65% providing direct clinical

services, an increase over the 61% reported last year. 19.4% of center staff time was

spent on indirect service (training, supervision, consultation, outreach), compared to

23% last year. The percentages of staff time spend on administrative service

(meetings, committee work, professional development), 13%, and other (teaching,

research), 3%, were virtually unchanged from previous years.

The average number of groups offered by centers last year was 9.9, but the number

varied greatly based on size of institution. The smallest centers (under 1,501 students

enrolled) averaged 2.2 groups, while the largest centers (45,001 and over students

enrolled) averaged 50.4 groups.

66.5% of centers use Titanium software as their record-keeping system, 8.9% use

Medicat, and 7.8% use Point and Click. 11.6% of centers continue to use paper

records.

The average wait for all clients for a first appointment was 6.7 business days.

68% of centers reported that they did NOT have a waitlist. For centers that have a

waitlist, the average wait for a first appointment for clients on the waitlist was 17.3

business days.

94.9% of counseling center clients did NOT require coordination of care with medical

providers (except for psychiatric providers).

Current clinical staff were 30.4% persons of color, 72.6% female, and 13.8% LGBQ+.

New clinical staff hires were 47.2% persons of color, 71.6% female, and 20.8% LGBQ+.

AUCCCD Director Survey 2016-17

13

Director Information

Director Racial/Ethnic Background

Director Racial/Ethnic Background (check all that apply)

# of Centers

Percent

American Indian / Native American

5

0.8%

Arab / Middle Eastern

3

0.5%

Asian / Asian American

23

3.8%

Black / African American

50

8.2%

Latino/a

27

4.4%

Multiracial

11

1.8%

White / Caucasian

504

82.6%

N/A (I am an international director)

6

1.0%

Other

1

0.2%

TOTAL

610

Director Gender

Director Gender (check all that apply)

# of Centers

Percent

Female

407

66.2%

Male

207

33.7%

Transgender

0

Gender non-binary / non-forming / fluid

4

0.7%

Self-identify

0

TOTAL

615

Director Sexual Orientation

# of Centers

Percent

Gay man

31

5.0%

Lesbian

26

4.2%

Bisexual

17

2.8%

Heterosexual

532

86.4%

Queer

5

0.8%

Self-identify

5

0.8%

TOTAL

616

Director Documented Disability

Director Documented Disability (check all that apply)

# of Centers

Percent

Attention deficit disorder

21

3.4%

Hearing impairment

11

1.8%

Learning disability

6

1.0%

Mobility impairment

2

0.3%

Neurological disorder

2

0.3%

Psychological disorder / condition

10

1.6%

Visual impairment

5

0.8%

Other physical / health-related disorder

16

2.6%

Other

5

0.8%

TOTAL

78

(618)

AUCCCD Director Survey 2016-17

14

Director Highest Degree

# of Centers

Percent

Ed.D.

10

1.6%

M.A.

60

9.8%

M.D.

5

0.8%

M.Ed.

9

1.5%

M.F.T.

2

0.3%

M.S.

40

6.5%

M.S.W.

65

10.6%

Ph.D.

328

53.3%

Psy.D.

87

14.1%

Other

9

1.5%

TOTAL

615

Director Professional Identity

# of Centers

Percent

Business

1

0.2%

Counseling

125

20.4%

Higher Education Administration

4

0.7%

Marriage & Family Therapy

10

1.6%

Medicine

4

0.7%

Nursing

3

0.5%

Psychology, Clinical

176

28.8%

Psychology, Counseling

218

35.6%

Social Work

65

10.6%

Other

6

1.0%

TOTAL

612

Director License

# of Centers

Percent

Director is NOT licensed

13

2.1%

Marriage and family therapist

9

1.5%

Medical doctor

2

0.3%

Mental health counselor

6

1.0%

Nurse practitioner / Registered nurse

4

0.7%

Professional counselor

122

19.9%

Psychiatrist

3

0.5%

Psychologist

378

61.7%

Social work (MSW, LCSW, DSW)

70

11.4%

Other

6

1.0%

TOTAL

613

AUCCCD Director Survey 2016-17

15

Institutional Division Center is Part of

Institutional Division that Center Is In

# of Centers

Percent

Student Affairs / Student Development

561

90.9%

Academic Affairs

16

2.6%

Academic & Student Affairs

5

0.8%

Business / Financial

3

0.5%

Enrollment Management & Student Affairs

7

1.1%

Health services (if not part of Student Affairs)

9

1.5%

Student Success / Support Services

4

0.6%

Other

12

1.9%

TOTAL

617

To Whom Director Reports

Director Reports To

# of Centers

Percent

Dean/Assoc. Dean/Asst. Dean

175

28.5%

Director

36

5.9%

Executive Director

42

6.8%

President

2

0.3%

Vice Provost /Provost/Assoc. or Asst. Provost

21

3.4%

Vice Chancellor/Chancellor/Assoc. or Asst. Chancellor/Vice

Chancellor

25

4.1%

Vice President/Associate or Assistant VP

248

40.3%

Vice President & Dean

46

7.5%

Other

20

3.3%

TOTAL

615

100.0%

Director Country of Citizenship

# of Centers

Percent

Australia

1

0.2%

Austria

1

0.2%

Bahamas

1

0.2%

Canada

11

1.8%

Germany

1

0.2%

Japan

2

0.3%

Mauritius

1

0.2%

Peru

1

0.2%

Trinidad & Tobago

1

0.2%

Turkey

1

0.2%

United States of America

591

96.4%

Other

1

1.3%

TOTAL

613

100.0%

AUCCCD Director Survey 2016-17

16

Years of Experience as a Director

Total Completed Years AS DIRECTOR

(NOT Including Other Positions Held in the Past)

# of Centers

Percent

0-3 years

239

39.7%

4-6 years

105

17.4%

7-9 years

66

11.0%

10-12 years

61

10.1%

13-15 years

41

6.8%

16-18 years

25

4.2%

19-21 years

25

4.2%

22-24 years

15

2.5%

25-27 years

11

1.8%

28-30 years

6

1.0%

More than 30 years

7

1.2%

TOTAL

601

Total Years of Professional Experience

Total Completed Years of PROFESSIONAL EXPERIENCE

After Earning Last Relevant Degree

# of Centers

Percent

0-3 years

22

3.6%

4-6 years

32

5.3%

7-9 years

55

9.1%

10-12 years

47

7.8%

13-15 years

91

15.1%

16-18 years

75

12.4%

19-21 years

66

10.9%

22-24 years

51

8.5%

25-27 years

55

9.1%

28-30 years

45

7.5%

More than 30 years

63

10.4%

TOTAL

602

Is Director Position Full-Time 12 Months

Is Your (Director) Position Full-Time, 12-Months?

# of Centers

Percent

No

110

17.8%

Yes

507

82.2%

TOTAL

617

Hours Worked Per Week (If Director is NOT full-time 12-months)

# of Centers

Percent

Less than 35

13

12.3%

35

10

9.4%

36 to 39

15

14.2%

40

68

64.2%

TOTAL

106

100.0%

AUCCCD Director Survey 2016-17

17

Weeks Worked Per Year (If Director is NOT full-time 12-months)

# of Centers

Percent

30 to 35

6

5.8%

36 to 40

17

16.5%

41 to 45

48

46.6%

46 to 50

25

24.3%

52

7

6.8%

TOTAL

103

100.0%

AUCCCD Membership Status

Were / Are You a Member of AUCCCD?

No

Count

No

Percent

Yes

Count

Yes

Percent

Total

Last Year (2016-17)

101

16.6%

509

83.4%

610

This Year (2017-18)

46

7.5%

566

92.5%

612

AUCCCD Director Survey 2016-17

18

Institutional Information

Country Institution is Located In

Country in Which College or University is Located

# of Centers

Percent

Australia

1

0.2%

Canada

10

1.6%

Japan

2

0.3%

Qatar

1

0.2%

United States of America

604

97.3%

Other

3

0.5%

TOTAL

621

100%

Region of U.S. Institution is Located In

Region of the U.S. That Institution is Located In

# of Centers

Percent

NOT in the U.S.A.

17

2.7%

New England

68

11.0%

Mid-Atlantic

156

25.1%

South

113

18.2%

Midwest

158

25.4%

Southwest

37

6.0%

West

71

11.4%

U.S. Territory

1

0.2%

TOTAL

621

100%

School Location

# of Centers

Percent

Metropolitan Inner-City Campus

57

9.3%

Urban Campus – inside a city or town

275

45.1%

Urban Adjacent Campus – Easy access to urban environment

122

20.0%

Rural Setting Campus – More distant access to urban environment

150

24.6%

Other

6

1.0%

TOTAL

610

100%

One-Person Centers

Do You Consider Your Center a One-Person Counseling Center

(i.e., The Director is the Only Clinical Staff Member)?

# of Centers

Percent

No

568

93.1%

Yes

42

6.9%

TOTAL

610

100%

AUCCCD Director Survey 2016-17

19

Areas / Functions Director Oversees

Areas / Functions The Counseling Center Director OVERSEES

(Is in Charge of) on Campus

# of Centers

Percent

AOD education and prevention

137

22.7%

BIT or CARE team

45

7.5%

Career services

17

2.9%

Counseling services

587

100.0%

Dean of students services

2

0.3%

Dental services

2

0.3%

Disability services

51

8.7%

Educational support services

13

2.2%

Enrollment services

1

0.2%

First-Year seminars

8

1.4%

Food insecurity services

12

2.0%

Health services

100

17.0%

Health promotion services

103

17.5%

Homelessness services

9

1.5%

Immunizations

44

7.5%

Occupational therapy

1

0.2%

Pharmacy

8

1.4%

Recreation services

4

.7%

Sexual misconduct education and prevention

52

8.9%

Spiritual life

4

0.7%

Student affairs

4

0.7%

Testing center

35

6.0%

Threat assessment team

26

4.4%

Title IX

4

0.7%

TRIO services

1

0.2%

Tutoring

6

1.0%

Veterans services

4

0.7%

Violence prevention

48

8.2%

Women’s resource center

10

1.7%

Other

39

6.6%

TOTAL CENTERS RESPONDING

587

AUCCCD Director Survey 2016-17

20

Campus Teams and Policies

Which of the Following Are True for Your Institution?

# of

Centers

Percent

Has a Behavioral Intervention / CARE Team (even if called by a different

name)

552

91.1%

Has a campus Threat Assessment Team

339

55.9%

Includes GENDER EXPRESSION in institution’s nondiscrimination policy

321

53.0%

Includes GENDER IDENTITY in institution’s nondiscrimination policy

394

65.0%

Includes SEXUAL ORIENTATION in institution’s nondiscrimination policy

522

86.1%

Is religiously affiliated

153

25.2%

Offers domestic partner benefits for employees

381

62.9%

Our center uses a version of Stepped Care

75

12.4%

School Size

School Size (Based on Official Fall, 2016 Enrollment

# of Centers

Percent

Under 1,501

66

10.6%

1,501 – 2,500

94

15.1%

2,501 – 5,000

117

18.8%

5,001 – 7,500

67

10.8%

7,501 – 10,000

57

9.2%

10,001 – 15,000

65

10.5%

15,001 – 20,000

37

6.0%

20,001 – 25,000

36

5.8%

25,001 – 30,000

29

4.7%

30,001 – 35,000

16

2.6%

35,001 – 45,000

21

3.4%

45,001 and over

16

2.4%

TOTAL

621

100%

School Status

# of Centers

Percent

Art School only (e.g., Culinary, Music, Design, etc.)

11

1.8%

Community college (e.g., 2-year)

30

4.9%

Health profession school only (e.g., Chiropractic, Nursing, etc.)

16

2.6%

Science, Technology, Engineering and Math (STEM) institution only

8

1.3%

Four-year public university

215

35.4%

Four-year public college

42

6.9%

Four-year private university

182

29.9%

Four-year private college

101

16.6%

Other

3

0.5%

TOTAL

608

100%

AUCCCD Director Survey 2016-17

21

Percent of Enrolled Students Who Live On-Campus

Percentage of ALL Enrolled Students Who Live On-Campus (U.S. Only)

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

54

0

99.5%

77.0%

64.9%

1,501 – 2,500

78

0

100.0%

70.0%

65.0%

2,501 – 5,000

76

0

98.0%

50.0%

5,001 – 7,500

46

0

92.0%

29.5%

35.4%

7,501 – 10,000

37

0

80.0%

27.0%

31.8%

10,001 – 15,000

48

0

90.0%

30.0%

30.1%

15,001 – 20,000

29

0

56.0%

25.0%

25.2%

20,001 – 25,000

23

0

55.0%

26.5%

25.0%

25,001 – 30,000

22

0

73.0%

21.0%

24.4%

30,001 – 35,000

8

0

40.0%

26.0%

22.2%

35,001 – 45,000

17

0

40.0%

17.0%

18.2%

45,001 and over

10

10.0%

29.1%

20.9%

19.9%

Total

448

0

100%

34.0%

42.7%

Types of Enrolled Students

Types of Enrolled Students at Your Institution

# of Centers

Percent

Pre-college students (e.g., secondary students)

109

17.6%

Undergraduates

599

96.5%

Graduate students

493

79.4%

Professional school students

224

36.1%

Other

16

2.4%

Months of Year That Center is Open for Counseling Services

Months of the Year that Center is Open for Counseling Services

# of Centers

Percent

8

9

1.5%

9

48

8.1%

10

53

8.9%

11

14

2.4%

12

466

78.3%

Other

5

0.8%

TOTAL

595

100%

Counseling Services Offered Outside Normal Work Hours

Counseling Services (e.g., Counseling Appts) Offered OUTSIDE Normal

Work Hours (NOT including crisis on-call services).

# of

Centers

Percent

No, we do NOT offer counseling services outside normal work hours

346

60.3%

Yes, we do offer counseling services outside normal work hours

228

39.7%

TOTAL

574

100.0%

AUCCCD Director Survey 2016-17

22

Days of Week Extended Hours Were Available

Days of the Week That Extended Hours Were Available

(For Centers That Have Extended Hours)

# of

Centers

Percent

Sundays

2

0.9%

Mondays

149

66.2%

Tuesdays

176

78.2%

Wednesdays

171

76.0%

Thursdays

148

65.8%

Fridays

63

28.0%

Saturdays

8

3.6%

TOTAL

225

NOTE: Most reported the center remained open until 6 or 7 pm on certain weekdays

during the academic year.

Affiliations of Institution

This year for the first time, a variety of higher education groups were added to the survey, and

directors indicated which (if any) their institution was affiliated with, and/or benchmarked with.

Indicate Which of the Following Affiliations Your Institution Has and/or

Benchmarks With. (check all that apply)

# of

Centers

Percent

AAU (Association of American Universities)

80

13.2%

ACCU (Association of Catholic Colleges and Universities)

53

8.8%

ACM (Associated Colleges of the Midwest)

17

2.8%

AICAD (Association of Independent Colleges of Art & Design)

8

1.3%

ACS (Associated Colleges of the South)

23

3.8%

CCCU (Council for Christian Colleges and Universities)

17

2.8%

COFHE (Council on Financing Higher Education)

19

3.1%

GLCA (Great Lakes Colleges Association)

9

1.5%

HBCU (Historically Black Colleges and Universities)

9

1.5%

HSI (Hispanic-Serving Institution)

39

6.5%

Ivy League, or Ivy Plus

11

1.8%

NESCAC (New England Small College Athletic Conference)

18

3.0%

National Liberal Arts College or University

41

6.8%

Research 1 University

70

11.6%

Research 3 University

41

6.8%

TOTAL

604

AUCCCD Director Survey 2016-17

23

Center Budget Information

Center Salary and Benefits Budget

Center Salary and Benefits Budget (not including operating expenses)?

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

20

37,000

614,600

182,973

192,561

1,501 – 2,500

30

90,000

975,000

236,856

310,081

2,501 – 5,000

45

70,000

900,000

361,452

365,550

5,001 – 7,500

21

138,158

1,603,400

400,000

479,783

7,501 – 10,000

25

90,000

1,925,204

408,658

563,995

10,001 – 15,000

31

136,000

2,172,395

779,888

855,560

15,001 – 20,000

19

150,000

3,034,004

946,000

1,242,182

20,001 – 25,000

19

361,496

4,200,000

1,215,558

1,448,021

25,001 – 30,000

10

100,370

2,898,032

1,591,688

1,540,686

30,001 – 35,000

9

330,000

4,062,000

2,250,000

2,273,097

35,001 – 45,000

7

197,356

5,000,000

2,028,795

2,453,778

45,001 and over

9

1,758,148

5,341,883

2,572,723

2,903,045

Total

245

37,000

5,341,883

494,040

859,525

Center Operating Expenses Budget

Center Operating Expenses Budget (not including salary and benefits)?

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

31

2,000

160,000

12,000

24,752

1,501 – 2,500

54

700

1,500,000

15,875

72,229

2,501 – 5,000

54

2,558

139,665

20,168

32,128

5,001 – 7,500

39

2,800

862,734

23,948

76,411

7,501 – 10,000

31

3,000

307,300

29,000

45,367

10,001 – 15,000

32

6,000

212,337

45,561

57,001

15,001 – 20,000

22

1,000

1,100,000

61,207

186,842

20,001 – 25,000

16

16,986

300,000

90,000

93,396

25,001 – 30,000

9

4,400

809,428

98,000

246,284

30,001 – 35,000

10

13,580

350,000

102,350

132,747

35,001 – 45,000

8

47,070

200,000

63,065

83,064

45,001 and over

9

67,305

3,239,144

200,881

577,572

Total

315

700

3,239,144

30,000

87,697

AUCCCD Director Survey 2016-17

24

Center Professional Development Budget

Professional Development Budget for all staff (including travel, registration, related costs)

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

41

0

13,000

2,500

3,244

1,501 – 2,500

67

0

40,000

3,000

4,759

2,501 – 5,000

74

0

15,000

4,000

4,869

5,001 – 7,500

47

0

75,000

4,500

7,300

7,501 – 10,000

36

0

25,000

5,000

6,514

10,001 – 15,000

47

420

42,000

9,000

12,038

15,001 – 20,000

26

0

50,000

10,000

14,903

20,001 – 25,000

24

1,370

40,000

13,401

15,707

25,001 – 30,000

16

9,600

36,815

21,750

22,254

30,001 – 35,000

11

0

62,000

20,000

23,818

35,001 – 45,000

13

0

60,000

27,500

26,740

45,001 and over

12

12,000

75,000

24,875

33,854

Total

414

0

75,000

5,500

9,884

No-Show Fees

Last Year, Did Your Center Charge a Fee for No-Show Appointments?

(check all that apply)

# of

Centers

Percent

No

459

76.0%

Yes, for no-showed psychiatric appts.

87

14.4%

Yes, for no-showed individual counseling appts.

113

18.7%

TOTAL

588

Fee Charged (For Centers That Charged For No-Show Appointments)

Fee

Amount

Psychiatric No-Show Fee

# of Centers

Percent

Counseling No-Show Fee

# of Centers

Percent

$5

3

4.9%

5

6.0%

$10

6

9.8%

13

15.5%

$12

0

0.0%

1

1.2%

$15

6

9.8%

8

9.5%

$20

14

23.0%

17

20.2%

$25

19

31.1%

32

38.1%

$30

3

4.9%

4

4.8%

$35

2

3.3%

3

3.6%

$40

1

1.6%

0

0.0%

$50

4

6.6%

1

1.2%

$100

2

3.3%

0

0.0%

$105

1

1.6%

0

0.0%

Total

61

84

AUCCCD Director Survey 2016-17

25

Center Responses to Divisive Social and Political Events

How has your center responded to divisive social and political events

impacting your campus?

# of

Centers

Percent

Not applicable, campus was not impacted

7

1.5%

Yes, campus was impacted (but did not specify center response)

13

2.9%

Campus impacted, but center only offered the usual center services

21

4.6%

Specific center responses (see table below)

414

91.0%

TOTAL RESPONSES

455

How has your center responded to divisive social and political events

impacting your campus? (Text Responses)

Some campuses indicated that they provided support to students who sought services,

including some centers who increased their hours:

• We do the best we can with the students in front of us.

• We address it in individual and group therapy.

• Provided support to students.

• By offering counseling to those affected.

• Individually within the counseling center. No specific programs were put on by us.

• Offering support and services to affected students.

• Provided counseling services to students impacted.

• We discuss these events in therapy sessions as needed. We let students know that we are

available should they wish to have a safe place to discuss these issues. We have not

provided any campus-wide events.

• Supported campus initiatives offering counseling services when requested or needed. The

counseling center has not initiated any "interventions" on its own. We are a very politically

conservative campus and try to take a neutral stance so all students will perceive the

counseling center as sensitive to their values, etc.

• Immediately following the 2016 election, the Counseling Center offered additional walk-in

times and helping in facilitating campus conversations.

• Email acknowledgement and reminder of counseling services to students.

Some centers reported that they increased services for certain student populations:

• Offered increased services, especially to students of color.

• Increase hours, process group offered every week, supported educational efforts of the

Diversity office.

• Additional outreach to multicultural center; therapy group for students who identify

differently than the majority culture on campus.

AUCCCD Director Survey 2016-17

26

• The Counseling Center has been called upon to provide walk in services for students

impacted by situations on campus directly related to divisive social encounters. The

Counseling Center also co-sponsors (with Outreach Education) forums as needed on socially

divisive issues.

• The day following the presidential election, we extended our drop in hours and held an open

group in a common area. We also sent campus wide email with regard to coping with

anxiety. There has been an increase in programs via our student life office as well as

academic departments to address social and political events since that day.

• Provided programming on micro-aggressions to all freshmen. Active involvement in campus

programming. Providing mandated counseling to students exhibiting disrespectful behavior

and speech.

Some centers described the impact on clinicians and their own responses:

• Director encouraged staff to process their own feelings and encouraged them to meet all

clients where they are by providing a safe place for all clients to manage their reactions to

those events.

• The Counseling Center also attempts to offer information to staff members, as well as the

space for staff members to process their reactions to events, in an effort to ensure that staff

members are equipped to help impacted students.

Some centers noted concern about neutrality:

• We have not been involved on a larger scale. Important for us to support students'

regardless of political stance.

• For political events, we remain neutral when on campus. We are advocates for social justice

for targeted groups.

Some centers reported attending/participating in events that others organized on campus or

serving on relevant committees:

• When events are planned we are present.

• Attendance at campus events, individual supports for students/staff.

• We have attended DACA protests and we display a DACA poster outside Center to show

support for DACA students.

• We have attended events to support impacted students while not taking political positions

since we are State employees. We have added training regarding DACA students so we are

better informed.

• We participate in campus discussions and also make certain that counselor support is

available at events that are likely to need them.

• We attend town hall meetings in our neutral role as counselors.

• We provided support through individual therapy and being at campus events.

• We are present at all campus events that address these issues.

AUCCCD Director Survey 2016-17

27

• We are participating in committee work for the college's engaged pluralism initiative to help

make our campus more affirming for all community members, we created “self-care for

activists” workshops, we have participated in community marches and protests.

A number of centers also noted sponsoring programming on their own or partnering with

other campus constituencies and/or increasing outreach in this area:

• We've partnered with campus life offices to create group processing events, posted on

social media, and increased participation at diversity & inclusion events as attendees and

committee members.

• Increased support groups, participated in campus dialogues, helped facilitate student affairs

trainings.

• We have posted messages on our website and social media addressing the potential impact

of various events on individuals within our campus community, and on the climate of the

community itself. We have partnered with the Multicultural Student Center to hold

awareness events on campus. We have made ourselves available to organizations and

student groups that had planned gatherings to address such topics.

• Participated in campus panels, facilitated campus dialogues, facilitated microaggressions

workshops, staff dialogue re: clinical implications, posted racial trauma/psycho-ed material

on website.

• We have been intentional about serving/reaching out to populations that were targeted,

e.g., workshop series for undocumented students.

• We have led a number of restorative justice talking circles, we have offered services

specifically for those affected by current events, we attend events in support of marginalized

groups.

• Helped organize and staff offerings for vulnerable populations.

• We have held community gatherings that are focused on supporting one another and basic

techniques for mindfulness, relaxation, constructive discourse. We have co-facilitated

programs with our Diversity Center that are marketed as directly in response to specific

events (e.g. immigration bill, Orlando shooting, etc.).

• We collaborated with campus departments and colleagues, as well as community members.

We provided individual services, online resources, consultation, and are available for

campus-wide events as needed.

Some centers reported posting statements on their website and communicating through

other avenues to students, in addition to other activities:

• We show up at all political rallies. We often post statements on our website in support of

certain populations (e.g., undocumented students, Black Lives Matters campaign, etc.).

• Message on our webpage acknowledging the events and welcoming students to our center.

• Statement on our webpage (intentionally written to be inclusive regardless of political

orientation); increased participation at campus events, outreaches, committee meetings,

AUCCCD Director Survey 2016-17

28

etc.; department debriefs/discussions/supports as needed; collaborations with other

departments to support affected students.

• Statements prepared and released, counseling available.

• We developed a Diversity and Inclusion Statement, and post responses on our website for

local and national issues/events that will impact students. We have increased programming

in collaboration with our Multicultural Student Center along with other campus entities to

promote inclusion and support for students with marginalized identities, and we have

engaged in several learning experiences as a counseling staff to increase knowledge, skills

and awareness about current issues impacting students.

• Website statements, increased community programming, groups that serve affected

communities, and partnership with other units that serve marginalized student groups.

And many centers offered a multi-pronged response:

• Provided counseling support at dialogues on campus processing incidents that occurred on

our campus; collaborated with offices on campus to create programming; met with student

groups for needs assessment and support; processed internally within the center to

determine climate, staff burnout and additional needs; consultation with administration.

• Outreach programming, institutional consultation including director serving on bias incident

response team, in-house professional development that includes exploration and processing

of current events on staff, initiating conversations about events with clients and other

departments.

• We work from a feminist/social justice perspective so social/political events have been an

integral part of our conversations -- the impact on us AND on our clients. We have had signs

in our office welcoming everyone, showing our support for marginalized students; we have

been active in campus rallies, etc; we co-sponsored groups after the election.

• Website message; sponsored and facilitated campus open meetings; did consulting around

creating an in-house "our voices" group for people of color; engaged with officers of

diversity on c ampus to create engagement on campus around it; attended protests and

invited student groups to talk to the director about their campus concerns.

• Participant task force & forums. Supportive social justice messages on our homepage. --Met

with targeted student populations on campus in their places of safe harbor for open

dialogue and support. Hired extra-help bilingual counselors with relevant clinical experience

with DACA, immigrant, international, and/or refugee populations. Internal staff dialogue &

process. After-hours support for student protest attendees’ trauma.

• Host campus forums and panel discussions as well as bring in outside presenters. Hired a

Director of Inclusive Excellence and are currently engaged in Student Life focus groups

across campus on ways to increase student and faculty collaboration and involvement in

addressing these issues and promoting equity and inclusion for all campus constituents.

AUCCCD Director Survey 2016-17

29

Crisis and Triage Services

Center Policy Allows Clients to be Seen Weekly for Individual Therapy

# of

Centers

Percent

No

23

4.2%

Yes

398

72.6%

It Varies

127

23.2%

TOTAL

548

100%

Crisis Appointments

How Many CRISIS Appointments Were Attended at Your Center Last Year?

School Size

# of Centers

Minimum

Maximum

Mean

Under 1,501

40

2

153

39.0

1,501 – 2,500

62

5

438

82.2

2,501 – 5,000

69

2

589

96.6

5,001 – 7,500

48

5

474

106.8

7,501 – 10,000

41

2

840

173.9

10,001 – 15,000

53

10

3000

311.9

15,001 – 20,000

30

11

1060

296.4

20,001 – 25,000

26

38

1242

354.6

25,001 – 30,000

20

60

2086

405.4

30,001 – 35,000

12

198

1119

502.1

35,001 – 45,000

18

57

6822

909.2

45,001 and over

13

251

3296

1200.2

Total

432

2

6822

246.0

Triage Appointments: How Conducted

How are TRIAGE Appointments Conducted at Your Center?

School Size

# of

Centers

We don’t offer

triage appts

Triage appts

done by phone

Triage appts

done in person

Under 1,501

54

63.0%

3.7%

33.3%

1,501 – 2,500

73

60.3%

0

39.7%

2,501 – 5,000

91

54.9%

4.4%

40.7%

5,001 – 7,500

61

47.5%

6.6%

45.9%

7,501 – 10,000

44

40.9%

4.5%

54.5%

10,001 – 15,000

58

41.4%

5.2%

53.4%

15,001 – 20,000

30

20.0%

16.7%

63.3%

20,001 – 25,000

32

40.6%

28.1%

31.3%

25,001 – 30,000

24

20.8%

8.3%

70.8%

30,001 – 35,000

14

42.9%

14.3%

42.9%

35,001 – 45,000

17

5.9%

23.5%

70.6%

45,001 and over

13

23.1%

53.8%

Total

511

45.6%

7.8%

46.6%

AUCCCD Director Survey 2016-17

30

Triage Appointments: Total Conducted

Triage Appointments Conducted Last Year

(For Centers That Do Triage Appts)

School Size

How Triage

Conducted

# of Centers

Minimum

Maximum

Mean

Under 1,501

Phone

2

25

282

153.5

In Person

11

5

322

101.5

Total

13

5

322

109.5

1,501-2,500

Phone

----

-----

----

In Person

17

4

387

148.8

Total

17

4

387

148.8

2,500-5000

Phone

3

201

279

247.3

In Person

26

7

508

156.3

Total

29

7

508

165.7

5,001-7,500

Phone

1

790

790.0

In Person

16

25

486

200.2

Total

17

25

790

234.9

7,500-10,000

Phone

2

506

821

663.5

In Person

19

10

1566

300.2

Total

21

10

1566

334.8

10,001-15,000

Phone

3

980

1500

1250.0

In Person

28

30

1453

597.8

Total

31

30

1500

660.9

15,001-20,000

Phone

5

443

2214

1368.2

In Person

18

75

1569

753.1

Total

23

75

2214

886.8

20,001-25,000

Phone

7

52

1280

762.3

In Person

5

370

1713

976.4

Total

12

52

1713

851.5

25,001-30,000

Phone

1

644

644.0

In Person

14

132

6430

1755.4

Total

15

132

6430

1681.3

30,001-35,000

Phone

1

2162

2162.0

In Person

6

76

4965

2165.2

Total

7

76

4965

2164.7

35,001-45,000

Phone

4

801

3330

2034.8

In Person

12

71

6822

2446.3

Total

16

71

6822

2343.4

45,001 and over

Phone

2

3105

4359

3732.0

In Person

7

127

6515

2882.4

Total

9

127

6515

3071.1

TOTAL

Phone

31

25

4359

1209.7

In Person

179

4

6822

775.9

Total

210

4

6822

840.0

AUCCCD Director Survey 2016-17

31

“Talk Therapy” Appointments

Unique Clients Who Attended Any Talk Therapy

Unique Clients Who Attended At Least One “Talk Therapy” Appointment

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

27

43

359

135.0

157.1

1,501 - 2,500

42

56

800

313.0

342.0

2,501 - 5,000

58

88

935

384.5

398.7

5,001 - 7,500

31

182

1226

450.0

482.5

7,501 - 10,000

27

125

2519

628.0

692.4

10,001 - 15,000

33

93

2421

843.0

926.7

15,001 - 20,000

17

316

2859

985.0

1207.1

20,001 - 25,000

16

401

2599

1093.0

1205.5

25,001 - 30,000

6

595

3333

1083.0

1534.5

30,001 - 35,000

10

1411

4936

2465.5

2744.7

35,001 – 45,000

7

325

6399

2553.0

2745.3

45,001 and over

7

1099

6270

2387.0

2939.9

Total

281

43

6399

496.0

790.8

Talk Therapy Appts Attended

Individual “Talk Therapy” Appointments Attended by Clients

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

44

126

3671

876.5

984.4

1,501 - 2,500

64

267

4552

1578.0

1736.9

2,501 - 5,000

80

225

5430

1811.0

2058.7

5,001 - 7,500

56

306

24834

1968.0

2688.1

7,501 - 10,000

43

889

8214

2397.0

2831.3

10,001 - 15,000

57

429

17400

3987.0

4326.6

15,001 - 20,000

30

561

10377

4415.5

4508.8

20,001 - 25,000

30

1199

12346

4688.5

4947.3

25,001 - 30,000

18

980

16723

5761.5

6029.4

30,001 - 35,000

13

1800

35457

7217.0

11122.9

35,001 – 45,000

16

1251

21793

7764.5

8649.5

45,001 and over

12

223

26385

14383.5

14125.4

Total

463

126

35457

2393.0

3634.5

AUCCCD Director Survey 2016-17

32

Talk Therapy Appts No-Showed

Individual “Talk Therapy” Appointments No-Showed by Clients

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

27

16

720

101.0

135.4

1,501 - 2,500

52

40

578

172.5

188.5

2,501 - 5,000

67

25

3685

223.0

300.9

5,001 - 7,500

47

50

2023

259.0

306.2

7,501 - 10,000

35

136

1132

331.0

377.1

10,001 - 15,000

49

86

1874

469.0

527.3

15,001 - 20,000

27

139

1529

596.0

596.9

20,001 - 25,000

24

156

1100

653.0

622.5

25,001 - 30,000

16

224

1690

591.5

673.0

30,001 - 35,000

12

127

4054

596.5

908.6

35,001 – 45,000

13

252

1943

537.0

850.3

45,001 and over

8

543

2239

1375.0

1354.4

Total

377

16

4054

296.0

428.8

Talk Therapy Appts Cancelled

Individual “Talk Therapy” Appointments Cancelled by Clients

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

23

3

264

113.0

110.7

1,501 - 2,500

46

51

710

201.0

227.1

2,501 - 5,000

62

36

1143

292.5

325.0

5,001 - 7,500

43

72

788

307.0

321.4

7,501 - 10,000

34

147

1669

416.0

492.4

10,001 - 15,000

48

90

1581

692.0

713.9

15,001 - 20,000

27

141

2591

933.0

962.4

20,001 - 25,000

22

343

2562

816.5

962.3

25,001 - 30,000

15

123

1801

1067.0

968.1

30,001 - 35,000

10

362

3987

1424.5

1569.0

35,001 – 45,000

13

223

6777

1659.0

1918.9

45,001 and over

8

793

3965

2117.0

2463.4

Total

351

3

6777

393.0

626.8

AUCCCD Director Survey 2016-17

33

Talk Therapy Appts Cancelled by Counselors

Individual “Talk Therapy” Appointments Cancelled by Counselors

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

18

2

116

28.0

34.1

1,501 - 2,500

42

11

161

52.0

64.8

2,501 - 5,000

59

5

333

75.0

99.0

5,001 - 7,500

41

8

418

91.0

109.3

7,501 - 10,000

32

9

434

140.5

159.0

10,001 - 15,000

43

35

799

218.0

245.6

15,001 - 20,000

26

15

1021

290.0

296.4

20,001 - 25,000

20

79

521

261.0

257.9

25,001 - 30,000

14

38

723

287.0

308.6

30,001 - 35,000

9

72

644

349.0

339.7

35,001 – 45,000

10

49

778

495.5

443.3

45,001 and over

8

204

2142

803.0

949.8

Total

322

2

2142

120.0

191.2

Percent Talk Therapy Appts Scheduled for < 50 Min

Percent of “Talk Therapy” Appointments Scheduled for Less Than 50 Minutes

School Size

# of Centers

Minimum

Maximum

Mean

Under 1,501

33

.00

100.00

13.4%

1,501 - 2,500

53

.00

100.00

6.5%

2,501 - 5,000

72

.00

100.00

11.3%

5,001 - 7,500

45

.00

100.00

6.5%

7,501 - 10,000

37

.00

100.00

9.7%

10,001 - 15,000

46

.00

100.00

4.2%

15,001 - 20,000

26

.00

50.00

2.9%

20,001 - 25,000

26

.00

10.00

1.6%

25,001 - 30,000

17

.00

90.00

9.5%

30,001 - 35,000

9

.00

38.00

7.3%

35,001 – 45,000

15

.00

32.00

5.2%

45,001 and over

5

.00

20.00

6.4%

Total

384

.00

100.00

7.5%

AUCCCD Director Survey 2016-17

34

Psychiatric Appointments

Unique Clients Who Attended Psychiatric Services

Unique Clients Who Attended at Least One Session with a Psychiatric Provider

(For Centers Who Had Psychiatric Services)

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

7

14

60

41.0

39.6

1,501 - 2,500

23

21

244

49.0

75.2

2,501 - 5,000

29

12

183

45.0

58.7

5,001 - 7,500

14

17

120

65.5

64.9

7,501 - 10,000

20

30

380

56.0

87.5

10,001 - 15,000

30

26

1585

121.0

256.4

15,001 - 20,000

13

19

512

255.0

231.3

20,001 - 25,000

8

56

398

209.5

221.1

25,001 - 30,000

14

146

1905

430.0

508.0

30,001 - 35,000

3

240

1239

274.0

584.3

35,001 – 45,000

8

253

1809

790.0

830.8

45,001 and over

9

62

2764

536.0

751.8

Total

178

12

2764

86.0

231.0

Psychiatric Appts Attended

Psychiatric Appointments Attended

(For Centers Who Had Psychiatric Services)

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

7

31

160

129.0

105.7

1,501 - 2,500

22

56

994

199.0

256.7

2,501 - 5,000

32

26

803

155.0

225.4

5,001 - 7,500

17

45

8349

184.0

683.3

7,501 - 10,000

21

46

1596

163.0

314.8

10,001 - 15,000

31

45

8745

379.0

972.3

15,001 - 20,000

16

124

2340

786.0

814.4

20,001 - 25,000

8

202

1901

656.0

882.6

25,001 - 30,000

15

434

6040

998.0

1749.9

30,001 - 35,000

4

669

4476

2628.5

2600.5

35,001 – 45,000

8

310

6718

2683.0

3052.9

45,001 and over

9

242

5042

1636.0

2195.9

Total

190

26

8745

295.0

857.4

AUCCCD Director Survey 2016-17

35

Psychiatric Appts No-Showed

Psychiatric Appointments No-Showed by Clients

(For Centers Who Had Psychiatric Services)

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

6

2

27

14.0

14.3

1,501 - 2,500

15

8

127

22.0

37.8

2,501 - 5,000

23

2

86

20.0

27.0

5,001 - 7,500

13

5

1245

20.0

118.2

7,501 - 10,000

19

2

264

16.0

47.3

10,001 - 15,000

26

6

242

50.0

72.7

15,001 - 20,000

14

15

291

77.5

129.4

20,001 - 25,000

7

23

245

84.0

99.7

25,001 - 30,000

10

38

388

168.0

189.5

30,001 - 35,000

3

144

324

152.0

206.7

35,001 – 45,000

6

84

806

205.5

283.7

45,001 and over

6

33

423

176.0

218.7

Total

148

2

1245

38.5

92.2

Psychiatric Appts Cancelled

Psychiatric Appointments Cancelled by Clients

(For Centers Who Had Psychiatric Services)

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

4

0

31

16.5

16.0

1,501 - 2,500

14

1

241

16.0

37.1

2,501 - 5,000

22

2

85

21.5

26.5

5,001 - 7,500

12

4

135

20.0

35.2

7,501 - 10,000

17

0

223

11.0

43.2

10,001 - 15,000

26

2

389

49.5

104.1

15,001 - 20,000

13

16

408

140.0

139.5

20,001 - 25,000

7

21

543

103.0

206.0

25,001 - 30,000

10

13

496

200.0

214.8

30,001 - 35,000

3

110

444

380.0

311.3

35,001 – 45,000

6

46

2274

340.5

705.7

45,001 and over

6

12

911

387.5

412.5

Total

140

0

2274

42.0

129.1

AUCCCD Director Survey 2016-17

36

Sufficiency of Available Psychiatric Hours

How Sufficient Was the Number of Available Psychiatric Hours in Meeting the Need for

Psychiatric Services Last Year?

School Size

# of

Centers

Had more

hrs than

needed

Had about

the right #

of hrs

Needed up

to 10 more

weekly hrs

Needed over

10 more

weekly hrs

Under 1,501

13

0

53.8%

46.2%

0

1,501 - 2,500

39

2.6%

43.6%

35.9%

17.9%

2,501 - 5,000

50

0

50.0%

44.0%

6.0%

5,001 - 7,500

32

6.3%

31.3%

50.0%

12.5%

7,501 - 10,000

21

0

38.1%

47.6%

14.3%

10,001 - 15,000

32

6.3%

34.4%

31.3%

28.1%

15,001 - 20,000

17

11.8%

35.3%

29.4%

23.5%

20,001 - 25,000

13

0

46.2%

38.5%

15.4%

25,001 - 30,000

18

5.6%

22.2%

33.3%

38.9%

30,001 - 35,000

6

0

33.3%

16.7%

50.0%

35,001 – 45,000

10

0

30.0%

20.0%

50.0%

45,001 and over

6

0

33.3%

Total

257

3.1%

39.3%

38.5%

19.1%

NOTE: 34.9% of centers reported that there are NO psychiatric hours available on campus.

AUCCCD Director Survey 2016-17

37

Group Therapy

Number of Groups Center Ran

How Many Groups Ran in Your Center?

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

42

0

13

1.0

1.8

1,501 - 2,500

64

0

21

2.0

3.5

2,501 - 5,000

88

0

22

2.0

3.7

5,001 - 7,500

56

0

36

2.0

5.3

7,501 - 10,000

41

0

33

5.0

7.3

10,001 - 15,000

53

0

41

7.0

8.7

15,001 - 20,000

28

0

33

11.0

13.0

20,001 - 25,000

28

0

60

12.5

16.7

25,001 - 30,000

21

0

56

13.0

18.9

30,001 - 35,000

12

1

67

26.0

27.3

35,001 – 45,000

15

0

100

25.0

35.7

45,001 and over

12

15

97

45.0

50.6

Total

460

0

100

4.00

9.5

Unique Students Who Attended Group

How Many Unique Students Attended 1+ Group Sessions in Your Center?

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

41

0

35

0

6.9

1,501 - 2,500

54

0

149

0

17.9

2,501 - 5,000

75

0

135

9.0

22.1

5,001 - 7,500

50

0

154

5.5

28.8

7,501 - 10,000

35

0

212

23.0

44.7

10,001 - 15,000

49

0

621

38.0

80.1

15,001 - 20,000

27

0

760

99.0

139.2

20,001 - 25,000

19

0

494

105.0

153.8

25,001 - 30,000

17

0

984

166.0

199.4

30,001 - 35,000

13

10

4266

264.0

604.9

35,001 – 45,000

16

0

620

175.5

249.4

45,001 and over

12

76

731

295.5

343.7

Total

408

0

4266

24.0

88.0

AUCCCD Director Survey 2016-17

38

Total Group Contacts

(# Students X # Group Sessions)

School Size

# of Centers

Minimum

Maximum

Median

Mean

Under 1,501

38

0

393

0

43.7

1,501 - 2,500

55

0

1253

0

125.1

2,501 - 5,000

70

0

661

25.5

100.4

5,001 - 7,500

50

0

2691

24.5

216.0

7,501 - 10,000

39

0

1927

78.0

306.5

10,001 - 15,000

47

0

1872

231.0

351.3

15,001 - 20,000

28

0

17145

619.0

1259.0

20,001 - 25,000

19

0

2511

536.0

758.7

25,001 - 30,000

19

0

4204

793.0

995.3

30,001 - 35,000

12

60

5049

1553.0

2015.3

35,001 – 45,000

16

0

3781

974.5

1256.5

45,001 and over

11

827

8172

2538.0

3210.7

Total

404

0

17145

109.0

502.5

AUCCCD Director Survey 2016-17

39

Client Presenting Problems

# of

Centers

Mean

Percent

Anxiety

203

48.2%

Stress

147

39.1%

Depression

198

34.5%

Taking prescribed psychotropic medication

141

25.5%

Suicidal thoughts or behaviors

175

25.2%

Relationship problem – specific relationship

167

22.9%

Family

161

21.2%

Relationship problem – interpersonal functioning in general

94

18.8%

Significant previous treatment history

125

16.2%

Sleep

134

15.8%

Loneliness

120

15.5%

Mood

124

14.2%

Adjustment

149

12.8%

Attention

152

11.3%

Eating

187

10.6%

Career

127

10.5%

Trauma

118

9.7%

Identify development

117

9.3%

Grief

177

8.3%

Anger

23

8.3%

Perfectionism

87

7.8%

Health concerns

137

7.5%

Sexual abuse or assault

164

6.6%

Alcohol

161

6.5%

Non-suicidal self-injury

147

6.4%

Physical abuse

140

5.7%

Obsession

125

4.5%

Drugs

144

4.5%

Discrimination

114

3.6%

Race

87

3.2%

Conduct

126

3.1%

Sexual orientation

129

3.0%

Autism spectrum disorders

86

1.6%

Psychotic

143

1.2%

AUCCCD Director Survey 2016-17

40

Demographics of Center Clients

Client Demographics

(Count of Clients in Each Demographic Category)

# of

Centers

Mean

Freq

Mean

Percent

American Indian / Native American

269

6.0

0.6%

Arab / Arab-American

121

5.0

0.5%

Asian / Asian-American

289

112.4

10.5%

Black / African-American

303

107.4

10.1%

Latino / Latina

296

107.1

10.0%

White

300

594.7

55.6%

Multiracial

263

74.2

6.9%

Other race / ethnicity

210

62.2

5.8%

Female

296

577.9

62.4%

Gender non-binary / non-conforming

138

10.7

1.2%

Male

292

315.1

34.0%

Self-Identify

159

15.9

1.7%

Transgender

243

6.0

0.6%

Gay

196

26.0

3.1%

Lesbian

197

15.7

1.9%

Bisexual

194

69.4

8.3%

Heterosexual

196

722.4

86.7%

Former foster youth

22

9.0

--

Greek affiliated students (i.e., sorority/fraternity members)

100

72.7

--

International students

245

78.7

--

Military veterans

175

14.6

--

Sexual assault / abuse survivors

122

172.2

--

Students with diagnosed disabilities

166

102.2

--

Varsity student athletes

149

58.7

--

AUCCCD Director Survey 2016-17

41

Other Clinical Issues

Clients Reporting Counseling Helped Their Academic Performance

Do You Ask Clients if Counseling Helped Their Academic

Performance?

# of

Centers

Percent

No

176

44.4%

Yes

220

55.6%

Mean Client “Yes” Response (for Centers That Ask This Question)

-------

66.8%

TOTAL

396

Clients Reporting Counseling Helped Them Stay in School

Do You Ask Clients if Counseling Helped Them Stay in School?

# of

Centers

Percent

No

189

48.0%

Yes

205

52.0%

Mean Client “Yes” Response (for Centers That Ask This Question)

-------

65.2%

TOTAL

394

Clients on Leave for Psychological Reasons

Clients Placed on (Medical) Leave for Psychological Reasons

# of

Centers

Mean

Under 1,501

25

2.8

1,501 – 2,500

33

9.5

2,501 – 5,000

28

12.0

5,001 – 7,500

18

16.4

7,501 – 10,000

12

18.8

10,001 – 15,000

15

23.0

15,001 – 20,000

6

80.8

20,001 – 25,000

4

39.0

25,001 – 30,000

2

0

30,001 – 35,000

1

10.0

35,001 – 45,000

1

0

45,001 and over

2

86.5

TOTALS

147

16.4

AUCCCD Director Survey 2016-17

42

Clients Sent to Hospital for Psychological Reasons

Clients SENT to a Hospital (or Other Center for Assessment for

Hospitalization) for Psychological Reasons

# of

Centers

Mean

Under 1,501

34

5.1

1,501 – 2,500

39

7.9

2,501 – 5,000

46

10.1

5,001 – 7,500

37

12.1

7,501 – 10,000

28

16.9

10,001 – 15,000

24

25.5

15,001 – 20,000

19

22.1

20,001 – 25,000

12

21.6

25,001 – 30,000

11

16.7

30,001 – 35,000

9

25.4

35,001 – 45,000

11

45.9

45,001 and over

6

39.3

TOTALS

276

15.6

Clients Admitted to Hospital for Psychological Reasons

Clients HOSPITALIZED (i.e., admitted to hospital) for Psychological

Reasons

# of

Centers

Mean

Under 1,501

35

3.9

1,501 – 2,500

42

6.9

2,501 – 5,000

43

6.9

5,001 – 7,500

33

9.0

7,501 – 10,000

26

13.2

10,001 – 15,000

21

27.7

15,001 – 20,000

18

16.9

20,001 – 25,000

8

17.9

25,001 – 30,000

5

7.8

30,001 – 35,000

6

16.5

35,001 – 45,000

4

52.8

45,001 and over

2

22.5

TOTALS

243

11.5

AUCCCD Director Survey 2016-17

43

Involuntary Hospitalizations

How Many Client Hospitalizations Were INVOLUNTARY?

# of

Centers

Mean

Under 1,501

31

0.6

1,501 – 2,500

40

1.1

2,501 – 5,000

42

1.2

5,001 – 7,500

35

0.9

7,501 – 10,000

23

3.2

10,001 – 15,000

22

3.7

15,001 – 20,000

18

2.3

20,001 – 25,000

9

6.7

25,001 – 30,000

9

1.7

30,001 – 35,000

6

10.3

35,001 – 45,000

11

21.8

45,001 and over

5

9.4

TOTAL

251

3.1

Total Hospitalizations

Total TIMES Clients were Hospitalized for Psychological Reasons

(could be greater than number of clients hospitalized if any clients

were hospitalized more than once)

# of

Centers

Mean

Under 1,501

22

6.3

1,501 – 2,500

28

8.2

2,501 – 5,000

27

9.0

5,001 – 7,500

26

10.9

7,501 – 10,000

11

18.5

10,001 – 15,000

18

37.8

15,001 – 20,000

10

20.5

20,001 – 25,000

8

20.6

25,001 – 30,000

4

11.3

30,001 – 35,000

2

52.0

35,001 – 45,000

5

25.6

45,001 and over

4

79.0

TOTALS

165

16.6

AUCCCD Director Survey 2016-17

44

Clients Who Attempted Suicide

(while enrolled as a student)

# of

Centers

Mean

Under 1,501

31

1.35

1,501 – 2,500

29

2.48

2,501 – 5,000

29

4.00

5,001 – 7,500

19

1.63

7,501 – 10,000

14

4.14

10,001 – 15,000

10

6.60

15,001 – 20,000

6

10.33

20,001 – 25,000

4

10.25

25,001 – 30,000

3

2.00

30,001 – 35,000

3

14.00

35,001 – 45,000

2

15.00

45,001 and over

1

43.00

TOTALS

151

4.03

Clients Who Died by Suicide

Clients Who DIED by Suicide

(while enrolled as a student)

# of

Centers

Mean

Under 1,501

47

.15

1,501 – 2,500

60

.15

2,501 – 5,000

78

.17

5,001 – 7,500

50

.18

7,501 – 10,000

31

.26

10,001 – 15,000

33

.67

15,001 – 20,000

21

.95

20,001 – 25,000

18

1.06

25,001 – 30,000

11

.73

30,001 – 35,000

6

1.83

35,001 – 45,000

5

2.60

45,001 and over

8

2.88

TOTALS

368

0.44

AUCCCD Director Survey 2016-17

45

Clients Who Died in an Accident

(while enrolled as a student)

# of

Centers

Mean

Under 1,501

40

.20

1,501 – 2,500

54

.24

2,501 – 5,000

65

.38

5,001 – 7,500

33

.55

7,501 – 10,000

20

.70

10,001 – 15,000

17

1.00

15,001 – 20,000

13

1.23

20,001 – 25,000

7

.86

25,001 – 30,000

6

1.17

30,001 – 35,000

1

0

35,001 – 45,000

3

1.00

45,001 and over

4

3.00

TOTALS

263

0.53

AUCCCD Director Survey 2016-17

46

Counseling and Health Services Collaboration

Counseling Services’ Proximity to Health Services

What is Counseling Services’ Proximity to Health Services?

# of Centers

Percent

My campus does NOT have health services

41

7.9%

Shared floor / suite in same building

113

21.8%

Separate space in same floor of same building

53

10.2%

Different floors of same building

89

17.2%

Separate building (less than 5 minute walk apart)

125

24.1%

Separate building (about 5 to 10 minute walk apart)

69

13.3%

Separate building (more than 10 minute walk apart)

28

5.4%

TOTAL

518

100.0%

Resources Counseling and Health Services Share in Common

Please Indicate Which of the Following Resources Counseling and

Health Services SHARE IN COMMON

# of

Centers

Percent

Yes

Case manager

21

5.9%

Client / patient check-in process

107

29.9%

Cultural competency training

73

20.4%

Electronic health record system

101

28.2%

Front desk staff

125

34.9%

Health promotion or other outreach initiatives

159

44.4%

Marketing / PR materials

97

27.1%

Multidisciplinary ASSESSMENT (only) team – Eating Disorders

30

8.4%

Multidisciplinary TREATMENT team – Eating Disorders

101

28.2%

Multidisciplinary TREATMENT team –Substance abuse

24

6.7%

Professional development (NOT including cultural competency training)

75

20.9%

Psychiatric services

89

24.9%

Staff meetings – Administrative

133

37.2%

Staff meetings – Clinical cases

68

19.0%

Student health / mental health fee

144

40.2%

Student health / mental health history form

42

11.7%

Third party billing system

16

4.5%

Waiting room

91

25.4%

Website

100

27.9%

Other

40

11.2%

TOTAL

358

AUCCCD Director Survey 2016-17

47

Coordination of Care Between Counseling and Health Services

How many COUNSELING clients …

# of

Centers

Mean #

Clients

% of

Clients

Required coordination of care with psychiatric providers

154

126.7

15.4%

With eating disorders required coordination of care with

medical professionals (NOT including psychiatric providers)

139

10.4

1.3%

Required coordination of care with medical professional for

other reasons (NOT including eating disorders or psychiatric)

66

31.6

3.8%

Did NOT require coordination of care with a psychiatric provider

or with any other medical professional

51

656.7

79.6%

Number of Clients Who Required Coordination of Care

Average Number of Clients Who Required Various Types of Coordination of Care (CC)

Between Counseling and Health Services

Size of Institution

CC for Psychiatric

Services

CC for Eating

Disorders

CC for Other

Reasons

No CC

Required

Under 2,501

38.5

3.5

8.5

184.8

2,501 – 7,500

53.6

3.6

16.6

322.7

7,501 – 15,000

188.9

9.0

45.2

823.3

15,001 and over

315.9

45.5

143.9

1851.5

Count of Centers

154

139

66

51

AVERAGE

126.7

10.4

31.6

656.7

Current Arrangement Between Counseling and Health Services

Describe the Current Arrangement Between Counseling and Health

Services on Your Campus

# of

Centers

Percent

Both directors report to the same supervisor

275

56.0%

The director of counseling services reports to a different supervisor than

the director of health services

78 15.9%

The day-to-day director of health services reports to the counseling

services director

57 11.6%

The day-to-day director of counseling services reports to the health

services director

33 6.7%

Health services are outsourced (or only available off-campus)

22

4.5%

There is one director over the combined counseling & health unit

8

1.6%

The director of counseling services and the director of health services

function as co-directors of a combined unit

7 1.4%

Other responses

11

2.2%

TOTAL

491

100.0%

AUCCCD Director Survey 2016-17

48

Supervisor’s Professional Background

If the Director of Counseling Services and the Director of Health

Services Both Report to the Same Supervisor, What is That Supervisor’s

PROFESSIONAL Background?

# of

Centers

Percent

Academic Affairs

10

3.6%

Business Affairs

2

0.7%

Mental Health

29

10.6%

Medical

14

5.1%

Public Health

9

3.3%

Student Affairs / Student Development / Student Services

193

70.4%

Other

17

6.2%

TOTAL

274

Degree of Collaboration Between Counseling and Health Services

Describe the DEGREE of Collaboration Between Counseling and Health

Services

# of

Centers

Percent

The services rarely if ever collaborate

40

8.2%

The services collaborate some of the time

159

32.7%

The services collaborate most of the time when it makes sense to do so

273

56.2%

Other

14

2.9%

TOTAL

486

100.0%

Quality of Collaboration Between Counseling and Health Services

Describe the QUALITY of Collaboration Between Counseling and Health

Services

# of

Centers

Percent

No collaboration

19

3.9%

Not very effective

49

10.1%

Effective

272

56.2%

Very effective

132

27.3%

Other

12

2.5%

TOTAL

484

100.0%

AUCCCD Director Survey 2016-17

49

Record-Keeping System Used by Counseling Services

Which Record-Keeping System Does Counseling Services Utilize?

# of Centers

Percent

E-Clinical Works

2

0.4%

EPIC

2

0.4%

Medicat

46

8.9%

NextGen

1

0.2%

NueMD

2

0.4%

Paper / no electronic record-keeping system

60

11.6%

Point and Click

40

7.8%

PyraMED

8

1.6%

Titanium

343

66.5%

Other

12

2.3%

TOTAL

516

100.0%

Record-Keeping System Used by Health Services

Which Record-Keeping System Does Health Services Utilize?

# of Centers

Percent

Centricity

3

0.7%

E-Clinical Works

7

1.6%

EPIC

28

6.5%

Medicat

137

31.8%

NextGen

2

0.5%

NueMD

5

1.2%

Paper / no electronic record-keeping system

80

18.6%

Point and Click

81

18.8%

Practice Fusion

3

0.7%

PyraMED

35

8.1%

Titanium

9

2.1%

I don’t know

14

3.2%

Other

27

6.3%

TOTAL

431

100.0%

Sharing of Records Between Counseling and Health Services

Do Counseling and Health Services Share Access to Records WITHOUT

Needing Additional Informed Consent?

# of

Centers

Percent

No

360

73.6%

Yes, but only with psychiatric providers

21

4.2%

Yes, but only with psychiatric providers and medical doctors

11

2.2%

Yes, with all health service providers

52

10.9%

Other

45

9.1%

TOTAL

489

AUCCCD Director Survey 2016-17

50

SESSION LIMITS

Any Session Limit

Do You Limit the Number of Individual “Talk Therapy” Counseling

Sessions Allowed a Client?

# of

Centers

Percent

No

278

55.2%

Yes, but the limit is flexible (exceptions made in certain situations)

221

43.8%

Yes, and the limit is hard (no exceptions)

5

1.0%

TOTAL

504

100%

Type of Session Limit

Do You Limit the Number of Individual “Talk

Therapy” Counseling Sessions Allowed a Client?

# of

Centers

No

Yes,

Flexible

Yes,

Hard

Under 1,501

56

71.4%

28.6%

0

1,501 – 2,500

74

74.3%

24.3%

1.4%

2,501 – 5,000

97

61.9%

38.1%

0

5,001 – 7,500

55

58.2%

40.0%

1.8%

7,501 – 10,000

43

53.5%

44.2%

2.3%

10,001 – 15,000

52

46.2%

51.9%

1.9%

15,001 – 20,000

29

51.7%

48.3%

0

20,001 – 25,000

31

35.5%

61.3%

3.2%

25,001 – 30,000

25

28.0%

72.0%

0

30,001 – 35,000

13

23.1%

76.9%

0

35,001 – 45,000

17

23.5%

76.5%

0

45,001 and over

12

33.3%

66.7%

0

TOTAL

504

55.2%

43.8%

1.0%

Session Limit Time Frame

The Session Limit Applies to What Time Frame?

# of Centers

Percent

We don’t have session limits

273

54.3%

Per semester

52

10.3%

Per year

157

31.2%

Per entire time of enrollment

19

3.8%

Other

2

.4%

TOTAL

503

100%

AUCCCD Director Survey 2016-17

51

WAIT LISTS

Centers That Had Any Clients on a Waitlist

Did You Have Any Clients on a Waitlist (Defined as a

Student Waiting for a Scheduled Appointment)?

# of

Centers

% No

% Yes

Under 1,501

54

68.5%

31.5%

1,501 – 2,500

74

78.4%

21.6%

2,501 – 5,000

96

69.8%

30.2%

5,001 – 7,500

62

75.8%

24.2%

7,501 – 10,000

45

55.6%

44.4%

10,001 – 15,000

53

62.3%

37.7%

15,001 – 20,000

29

55.2%

44.8%

20,001 – 25,000

33

45.5%

54.5%

25,001 – 30,000

23

56.5%

43.5%

30,001 – 35,000

13

46.2%

53.8%

35,001 – 45,000

17

70.6%

29.4%

45,001 and over

14

64.3%

35.7%

TOTAL

513

65.9%

34.1%

Weeks Waitlist Was in Effect

Last Year, During How Many Weeks Was a Waitlist in Effect?

(For Centers That Had a Waitlist)

# of

Centers

Percent

1 to 5 weeks

50

30.9%

6 to 10 weeks

35

21.6%

11 to 15 weeks

12

7.4%

16 to 20 weeks

15

9.3%

21 to 25 weeks

20

12.3%

26 to 30 weeks

19

11.7%

31 to 35 weeks

6

3.7%

More than 35 weeks

5

3.1%

TOTAL

162

100%

AUCCCD Director Survey 2016-17

52

Max. Number of Clients on Waitlist

Maximum Number of Clients on Waitlist at Any Point in Time

(For Centers That Had a Waitlist)

# of

Centers

Mean

Under 1,501

25

4.9

1,501 – 2,500

39

7.1

2,501 – 5,000

39

8.2

5,001 – 7,500

28

13.9

7,501 – 10,000

28

29.5

10,001 – 15,000

23

30.9

15,001 – 20,000

15

35.5

20,001 – 25,000

21

51.5

25,001 – 30,000

14

56.6

30,001 – 35,000

7

68.1

35,001 – 45,000

5

31.0

45,001 and over

3

54.7

TOTAL

247

23.7

When Clients Are Put on Waitlist

When are Clients Put on the Waitlist?

(For Centers That Had a Waitlist)

# of

Centers

Percent

After they filled out the initial forms

28

20.4%

After they have a triage appt (brief)

59

43.1%

After they have an initial assessment (not brief)

50

36.5%

TOTAL

137

100%

Who Has Responsibility for Waitlist Clients

Who Retains Responsibility for Clients on the Waitlist?

(For Centers That Had a Waitlist)

# of

Centers

Percent

The triage person retains clinical responsibility for disposition of the

client

25

16.3%

A case manager is clinically responsible for disposition of the client

5

3.3%

A staff team is clinically responsible for disposition of the client

41

26.8%

A clinical director or other individual is clinically responsible for

disposition of the client

56

36.6%

Other

26

17.0%

TOTAL

153

100%

AUCCCD Director Survey 2016-17

53

Average Wait for First Appointment (All Clients)

Average Wait Time (# of Business Days) for ALL

CLIENTS, Counting From the Day They First

Requested an Appt to the Date of Their First Appt

# of

Centers

Median

Wait

(Days)

Mean

Wait

(Days)

Under 1,501

19

3.0

3.5

1,501 – 2,500

29

4.7

5.0

2,501 – 5,000

38

5.0

5.7

5,001 – 7,500

24

4.0

4.8

7,501 – 10,000

17

6.5

10.0

10,001 – 15,000

30

7.0

7.5

15,001 – 20,000

13

5.1

8.5

20,001 – 25,000

15

7.0

9.1

25,001 – 30,000

7

10.0

8.9

30,001 – 35,000

6

7.0

6.8

35,001 – 45,000

7

8.0

9.6

45,001 and over

8

6.5

6.4

TOTAL

213

5.0

6.6

Average Wait for First Appointment (Waitlist Clients Only)

Average Wait Time (# of Business Days) for CLIENTS WHO

SPENT ANY TIME ON THE WAITLIST, Counting From the Day

They First Requested an Appt to the Date of First Appt

# of

Centers

Median

Wait

(Days)

Mean

Wait

(days)

Under 1,501

6

8.5

16.0

1,501 – 2,500

14

9.5

8.4

2,501 – 5,000

11

12.0

14.2

5,001 – 7,500

4

10.6

12.1

7,501 – 10,000

8

17.0

24.9

10,001 – 15,000

13

14.0

15.0

15,001 – 20,000

5

15.0

14.6

20,001 – 25,000

5

18.0

16.1

25,001 – 30,000

2

11.5

30,001 – 35,000

7

12.0

47.7

35,001 – 45,000

1

5.0

45,001 and over

2

12.5

TOTAL

78

12.0

17.3

AUCCCD Director Survey 2016-17

54

MISCELLANEOUS SERVICE INFORMATION

Integral Parts of Counseling Services’ Mission

Which of the Following Areas Represent an Integral Part of Your

Counseling Services’ Mission, as You Understand It?

# of

Centers

Percent

Direct clinical service

515

99.8%

Classroom / campus outreach

450

87.2%

Meetings with other offices and departments

407

78.9%

Clinical supervision and training of graduate students in training

390

75.6%

Staff / faculty training

372

72.1%

Institution committee work

344

66.7%

Student worker training (e.g., RAs)

255

49.4%

Research, to understand trends, service needs, student concerns at your

institution

174

33.7%

Community outreach (i.e., off-campus)

77

14.9%

Research for potential publication

32

6.2%

Teaching courses for academic credit

28

5.4%

Teaching non-academic credit courses

17

3.3%

Other

38

7.4%

TOTAL

516

Direct Clinical Services Provided by Center

Which of the Following Direct Clinical Services Does Your Center

Provide?

# of

Centers

Percent

Individual therapy

517

99.6%

Crisis intervention

508

97.9%

Psychoeducational groups / workshops

462

89.0%

Clinical supervision of trainees

410

79.0%

Group therapy

389

75.0%

Couples therapy

370

71.3%

Clinical supervision of unlicensed staff employees

310

59.7%

Triage sessions

294

56.6%

Psychiatric appointments

270

52.0%

Psychological testing / assessment

158

30.4%

Career counseling

98

18.9%

Career testing

60

11.6%

TOTAL

519

AUCCCD Director Survey 2016-17

55

Time Spent by Staff Counselors

Average Percentage of Time that a Full-

Time, Non-Administrative Staff Counselor

Spent in the Following Activities (Last Year):

# of

Centers

Direct

Svc %

Indirect

Svc %

Admin

Svc %

Other

%

Under 1,501

32

67.6

17.0

12.6

2.8

1,501 – 2,500

61

68.7

17.8

11.2

2.3

2,501 – 5,000

75

66.4

18.3

12.5

2.9

5,001 – 7,500

50

64.8

19.6

13.5

2.1

7,501 – 10,000

30

67.0

18.3

11.0

3.7

10,001 – 15,000

48

63.7

20.2

13.0

3.2

15,001 – 20,000

26

62.1

20.7

13.3

3.9

20,001 – 25,000

28

63.1

20.8

13.1

3.1

25,001 – 30,000

23

66.6

19.9

10.2

3.3

30,001 – 35,000

13

61.8

20.8

15.2

2.3

35,001 – 45,000

18

61.7

26.1

11.4

.83

45,001 and over

12

56.8

21.3

17.8

4.2

TOTAL

416

65.3

19.4

12.5

2.8

NOTE: Direct Service (Contact by a clinician with a(n) identified client(s) where the clinician is

providing a therapeutic intervention; INCLUDING, for supervisors, supervision of trainees and

unlicensed staff). See table above "Direct Clinical Services Provided by Center;” Indirect Service

(Outreach, RA/peer/clinical training, consultation, case conferences, case notes and other case

management activities); Administrative Service (Staff business meetings, committee work, center

management, and professional development); Other (Research, teaching, etc.)

Time Spent by Directors

Average Percentage of Time that the

Counseling Center Director Spent in the

Following Activities (Last Year):

# of

Centers

Direct

Svc %

Indirect

Svc %

Admin

Svc %

Other

%

Under 1,501

43

51.1

19.3

23.7

6.0

1,501 – 2,500

64

49.6

18.9

28.2

3.3

2,501 – 5,000

79

43.1

19.9

32.7

4.4

5,001 – 7,500

49

38.2

18.4

39.3

4.0

7,501 – 10,000

31

35.8

20.5

39.4

4.3

10,001 – 15,000

47

29.8

19.2

46.7

4.3

15,001 – 20,000

29

24.7

16.9

56.0

2.4

20,001 – 25,000

46

23.7

17.8

54.5

4.0

25,001 – 30,000

23

27.3

18.6

49.6

4.6

30,001 – 35,000

13

14.6

14.8

66.6

4.0

35,001 – 45,000

18

15.8

13.0

68.4

2.8

45,001 and over

12

12.3

11.2

71.2

5.3

TOTAL

434

36.3

18.4

41.2

4.1

AUCCCD Director Survey 2016-17

56

Fee Support, Tele-Health and Embedded Counselors

Percent of Center Budget Provided by Mandatory Fee

Percent of Budget That Comes from a Mandatory Fee

# of Centers

Percent

0%

236

51.9%

1-24%

32

7.0%

25-49%

23

5.1%

50-74%

27

5.9%

75-99%

50

11.0%

100%

87

19.1%

TOTAL

455

100.0%

Source of Mandatory Fee

Where Does the Mandatory Fee Come From

# of Centers

Percent

Our center is NOT supported by any mandatory fee

194

46.7%

A fee for counseling services

14

3.4%

A fee for student health services

67

16.1%

A fee for all health / wellness services

74

17.8%

A general student activities or student life fee

53

12.8%

Other

13

3.1%

TOTAL

415

100.0%

Tele-Health Services Provided

Which of the Following Forms of Tele-Health Provision of Clinical

Services Did Your Center Provide Last Year?

# of

Centers

Percent

Yes

We did NOT provide any of these

314

63.1%

Mental Health Screening online

129

25.9%

Telephone COUNSELING sessions (NOT including scheduling appts, etc)

42

8.4%

Therapist Assisted Online (TAO)

27

5.4%

Interactive Screening Program for Suicide

23

4.6%

Video counseling sessions (e.g., using VSee)

13

2.6%

WellTrack

12

2.4%

Silvercloud

2

0.4%

TOTAL

498

AUCCCD Director Survey 2016-17

57

Centers That Provided Any Form of Tele-Health Services

# of Centers

% No

% Yes

Under 1,501

48

79.2%

20.8%

1,501 – 2,500

72

70.8%

29.2%

2,501 – 5,000

97

63.9%

36.1%

5,001 – 7,500

58

72.4%

27.6%

7,501 – 10,000

44

56.8%

43.2%

10,001 – 15,000

53

52.8%

47.2%

15,001 – 20,000

27

51.9%

48.1%

20,001 – 25,000

32

68.8%

31.3%

25,001 – 30,000

23

52.2%

47.8%

30,001 – 35,000

13

53.8%

46.2%

35,001 – 45,000

18

50.0%

45,001 and over

13

30.8%

69.2%

TOTAL

498

63.1%

36.9%

Centers That Have Counselors Embedded in Other Locations

Do You Have One or More Counselors From Your Center

Embedded in Another Office / Dept. on Campus?

# of

Centers

% No

% Yes

Under 1,501

51

98.0%

2.0%

1,501 – 2,500

72

97.2%

2.8%

2,501 – 5,000

99

92.9%

7.1%

5,001 – 7,500

58

96.6%

3.4%

7,501 – 10,000

44

90.9%

9.1%

10,001 – 15,000

55

81.8%

18.2%

15,001 – 20,000

27

81.5%

18.5%

20,001 – 25,000

31

83.9%

16.1%

25,001 – 30,000

23

56.5%

43.5%

30,001 – 35,000

13

53.8%

46.2%

35,001 – 45,000

18

72.2%

27.8%

45,001 and over

13

30.8%

69.2%

TOTAL

504

86.9%

13.1%

Location of Embedded Counselors

How Many Embedded Counselors are Located in Each of the Following

Offices/Departments (for centers who have 1+ embedded counselors):

# of

Centers

Mean

Athletic department

18

0.57

Residence hall(s)

19

1.71

School(s) or college(s) within the university

31

2.58

Under-represented student service office(s)

22

1.28

Other locations

4

0.73

TOTAL

66

AUCCCD Director Survey 2016-17

58

FTE OF CLINICAL STAFF WHO ARE UNIVERSITY EMPLOYEES

Professional / Clinical FTEs

Professional / Clinical Staff FTEs (including full- and part-time

employees)

# of

Centers

Mean

FTE

Under 1,501

45

1.70

1,501 – 2,500

64

2.77

2,501 – 5,000

91

3.01

5,001 – 7,500

56

4.52

7,501 – 10,000

36

5.18

10,001 – 15,000

50

7.69

15,001 – 20,000

29

9.79

20,001 – 25,000

29

9.16

25,001 – 30,000

21

12.88

30,001 – 35,000

13

18.01

35,001 – 45,000

17

18.90

45,001 and over

10

30.25

TOTAL

461

6.57

Psychiatric Nurse Practitioner FTEs

Psychiatric Nurse Practitioner (PNP) FTEs

Size of Institution

# Centers That do

NOT Have any PNPs

# of Centers That

HAVE any PNPs

Mean FTE of

Centers That

Have PNPs

Under 1,501

32

3

--NA--

1,501 – 2,500

45

6

0.34

2,501 – 5,000

58

9

0.25

5,001 – 7,500

38

6

0.59

7,501 – 10,000

26

4

0.36

10,001 – 15,000

27

9

0.80

15,001 – 20,000

13

5

0.55

20,001 – 25,000

18

2

0.31

25,001 – 30,000

15

6

1.63

30,001 – 35,000

5

4

2.18

35,001 – 45,000

7

2.37

45,001 and over

5

1

0.50

TOTAL

289

63

0.95

AUCCCD Director Survey 2016-17

59

Psychiatrist FTEs

Size of Institution

# Centers That do

NOT have any

Psychiatrists

# of Centers That

HAVE any

Psychiatrists

Mean FTE of

Centers That Have

Psychiatrists

Under 1,501

34

3

0.12

1,501 – 2,500

32

26

0.24

2,501 – 5,000

48

27

0.27

5,001 – 7,500

28

18

0.52

7,501 – 10,000

19

16

0.58

10,001 – 15,000

23

20

1.48

15,001 – 20,000

8

15

0.80

20,001 – 25,000

12

8

0.76

25,001 – 30,000

7

16

1.17

30,001 – 35,000

4

7

1.52

35,001 – 45,000

5

10

2.32

45,001 and over

1

6

2.65

TOTAL

221

172

0.86

Centers That Have Any Psychiatric Provider

Does Center Have ANY Psychiatric Provider (Psychiatrist or Psychiatric Nurse

Practitioner, full- or part-time)?

Size of Institution

# of

Centers

% No

% Yes

Under 1,501

39

84.6%

15.4%

1,501 – 2,500

61

52.5%

47.5%

2,501 – 5,000

77

54.5%

45.5%

5,001 – 7,500

47

51.1%

48.9%

7,501 – 10,000

35

45.7%

54.3%

10,001 – 15,000

45

42.2%

57.8%

15,001 – 20,000

23

30.4%

69.6%

20,001 – 25,000

23

56.5%

43.5%

25,001 – 30,000

23

26.1%

73.9%

30,001 – 35,000

11

18.2%

81.8%

35,001 – 45,000

15

33.3%

66.7%

45,001 and over

7

14.3%

85.7%

TOTAL

406

49.3%

50.7%

AUCCCD Director Survey 2016-17

60

Physician Assistant FTEs

Physician Assistant (PA) FTEs

Size of Institution

# Centers That do

NOT have any PAs

# of Centers That

HAVE any PAs

Mean FTE of Centers

That Have PAs

Under 1,501

33

2

0.27

1,501 – 2,500

46

1

1.00

2,501 – 5,000

59

4

1.04

5,001 – 7,500

39

3

0.77

7,501 – 10,000

29

0

10,001 – 15,000

29

1

1.50

15,001 – 20,000

16

1

3.00

20,001 – 25,000

18

0

25,001 – 30,000

19

1

0.63

30,001 – 35,000

8

0

35,001 – 45,000

12

1

0.31

45,001 and over

5

0

TOTAL

313

14

0.96

AUCCCD Director Survey 2016-17

61

DEMOGRAPHICS OF CLINICAL STAFF EMPLOYEES

Clinical Staff Demographics

% Centers

That Have

NO Staff in

the Category

All

Clinical

Staff

Mean

% of All

Clinical

Staff

New

Hires

Mean

% of

New

Hires

American Indian/Native American

96.7%

.04

0.5%

.00

0.0%

Asian / Asian American

65.3%

.66

8.3%

.16

13.0%

Black / African-American

54.3%

.89

11.2%

.21

17.1%

Latino / Latina

71.0%

.55

6.9%

.13

10.6%

White / Caucasian

5.1%

5.51

69.6%

.65

52.8%

Multiracial

86.3%

.18

2.3%

.04

3.3%

Other race / ethnicity

93.1%

.09

1.1%

.04

3.3%

SUBTOTAL

7.92

100.0%

1.23

100.0%

Female

2.5%

5.79

72.6%

.78

71.6%

Male

20.5%

2.16

27.1%

.30

27.5%

Transgender

97.8%

.02

0.3%

.01

0.9%

SUBTOTAL

7.97

100.0%

1.09

100.0%

Gay

74.8%

.39

5.1%

.07

7.3%

Lesbian

69.3%

.46

6.0%

.07

7.3%

Bisexual

83.9%

.21

2.7%

.06

6.3%

Heterosexual

5.6%

6.64

86.2%

.76

79.2%

SUBTOTAL

7.70

100.0%

0.96

100.0%

Diagnosed disability

66.7%

.94

NA

.09

NA

Range of Total Centers Responding

324 to 455

AUCCCD Director Survey 2016-17

62

FTE OF CLINICAL TRAINEES WHO ARE UNIVERSITY EMPLOYEES

Psychology Doctoral Intern FTEs

Size of Institution

# Centers That do NOT

have any Doctoral

Psychology Interns

# of Centers That

HAVE any Doctoral

Psychology Interns

Mean FTE of Centers

That Have Doctoral

Psychology Interns

Under 1,501

36

0

1,501 – 2,500

46

9

0.55

2,501 – 5,000

55

13

1.55

5,001 – 7,500

34

11

1.55

7,501 – 10,000

21

13

2.47

10,001 – 15,000

23

22

2.30

15,001 – 20,000

8

17

2.61

20,001 – 25,000

11

17

2.70

25,001 – 30,000

7

15

2.69

30,001 – 35,000

0

12

3.00

35,001 – 45,000

2

16

3.14

45,001 and over

0

19

3.94

TOTAL

243

155

2.46

Post-Doctoral Psychology FTEs

Post-Doctoral Psychology Resident FTEs

Size of Institution

# Centers That do

NOT have any Post-

Doctoral Psychology

Residents

# of Centers That

HAVE any Post-

Doctoral Psychology

Residents

Mean FTE of Centers

That Have Post-

Doctoral Psychology

Residents

Under 1,501

33

4

0.89

1,501 – 2,500

47

5

0.90

2,501 – 5,000

58

13

1.49

5,001 – 7,500

39

5

2.57

7,501 – 10,000

26

6

1.67

10,001 – 15,000

28

11

1.90

15,001 – 20,000

11

9

1.95

20,001 – 25,000

16

8

1.75

25,001 – 30,000

10

8

1.77

30,001 – 35,000

5

4

1.75

35,001 – 45,000

7

9

2.33

45,001 and over

1

5

2.00

TOTAL

281

87

1.79

AUCCCD Director Survey 2016-17

63

Psychiatric Resident FTEs

Size of Institution

# Centers That do

NOT have any

Psychiatric Residents

# of Centers That

HAVE any Psychiatric

Residents

Mean FTE of Centers

That Have Psychiatric

Residents

Under 1,501

35

0

--

1,501 – 2,500

50

1

0.20

2,501 – 5,000

61

3

0.11

5,001 – 7,500

39

2

0.79

7,501 – 10,000

27

2

0.98

10,001 – 15,000

29

4

0.45

15,001 – 20,000

14

3

0.47

20,001 – 25,000

21

1

0.98

25,001 – 30,000

14

2

1.07

30,001 – 35,000

6

2

1.07

35,001 – 45,000

12

2

0.52

45,001 and over

3

0.36

TOTAL

311

25

0.58

AUCCCD Director Survey 2016-17

64

FTE OF CLINICAL STAFF WHO ARE NOT UNIVERSITY EMPLOYEES

Doctoral Level Independent Contractor FTEs

Doctoral Level Professional / Clinical Independent Contractor (IC) FTEs

Size of Institution

# Centers That Do

NOT have any

Doctoral Level ICs

# of Centers That

HAVE any Doctoral

Level ICs

Mean FTE of Centers

That Have Doctoral

Level ICs

Under 1,501

34

2

0.31

1,501 – 2,500

51

5

0.21

2,501 – 5,000

59

6

0.52

5,001 – 7,500

39

3

0.49

7,501 – 10,000

27

1

0.07

10,001 – 15,000

29

10

0.45

15,001 – 20,000

16

2

0.25

20,001 – 25,000

18

3

0.35

25,001 – 30,000

13

4

1.36

30,001 – 35,000

5

2

0.42

35,001 – 45,000

12

3

2.51

45,001 and over

5

1

0.23

TOTAL

308

42

0.65

Masters Level Independent Contractor FTEs

Master’s Level Professional / Clinical Independent Contractor (IC) FTEs

Size of Institution

# Centers That Do

NOT have any

Masters Level ICs

# of Centers That

HAVE any Masters

Level ICs

Mean FTE of Centers

That Have Masters

Level ICs

Under 1,501

31

3

0.53

1,501 – 2,500

46

8

0.38

2,501 – 5,000

57

8

0.43

5,001 – 7,500

36

7

0.32

7,501 – 10,000

26

4

0.32

10,001 – 15,000

27

11

0.52

15,001 – 20,000

14

5

1.30

20,001 – 25,000

17

4

0.60

25,001 – 30,000

10

5

1.06

30,001 – 35,000

6

0

--

35,001 – 45,000

12

3

3.13

45,001 and over

4

2

1.11

TOTAL

286

60

0.72

AUCCCD Director Survey 2016-17

65

Psychiatric Nurse Practitioner Independent Contractor FTEs

Psychiatric Nurse Practitioner (PNP) Independent Contractor (IC) FTEs

Size of Institution

# Centers That Do NOT

have any PNP ICs

# of Centers That

HAVE any PNP ICs

Mean FTE of Centers

That Have PNP ICs

Under 1,501

30

3

.07

1,501 – 2,500

47

4

.14

2,501 – 5,000

59

5

.11

5,001 – 7,500

38

4

.10

7,501 – 10,000

27

1

.03

10,001 – 15,000

30

4

.17

15,001 – 20,000

16

0

--

20,001 – 25,000

20

0

--

25,001 – 30,000

14

0

--

30,001 – 35,000

6

0

--

35,001 – 45,000

13

1

1.55

45,001 and over

5

0

--

TOTAL

305

22

.18

Psychiatrist Independent Contractor FTEs

Psychiatrist Independent Contractor (IC) FTEs

Size of Institution

# Centers That

Do NOT have any

Psychiatrist ICs

# of Centers That

HAVE any

Psychiatrist ICs

Mean FTE of

Centers That Have

Psychiatrist ICs

Under 1,501

30

2

.07

1,501 – 2,500

39

14

.09

2,501 – 5,000

48

17

.09

5,001 – 7,500

29

15

.09

7,501 – 10,000

20

6

.37

10,001 – 15,000

23

6

.18

15,001 – 20,000

15

2

.14

20,001 – 25,000

16

6

.26

25,001 – 30,000

12

2

.18

30,001 – 35,000

6

0

--

35,001 – 45,000

10

2

1.07

45,001 and over

6

0

--

TOTAL

254

72

.16

AUCCCD Director Survey 2016-17

66

FTE OF OTHER TRAINEES

Practicum, Masters Interns,

and Other Trainee FTEs

Count of Centers who

Do NOT Have Any of

These Trainees

Count of Centers That

HAVE Any of These

Trainees

Mean

FTE

Under 1,501

31

15

0.64

1,501 – 2,500

34

37

1.01

2,501 – 5,000

35

54

1.18

5,001 – 7,500

18

35

1.37

7,501 – 10,000

7

27

1.63

10,001 – 15,000

16

32

1.92

15,001 – 20,000

2

26

2.24

20,001 – 25,000

8

18

2.32

25,001 – 30,000

5

8

2.00

30,001 – 35,000

2

7

3.31

35,001 – 45,000

1

10

2.90

45,001 and over

1

5

3.34

TOTAL

160

274

1.64

AUCCCD Director Survey 2016-17

67

FTE OF NON-CLINICAL STAFF

Support Staff FTEs

Size of Institution

# Centers That

Do NOT have any

Support Staff

# of Centers That

HAVE any Support

Staff

Mean FTE of

Centers That Have

Support Staff

Under 1,501

16

31

0.94

1,501 – 2,500

7

59

1.03

2,501 – 5,000

13

80

1.07

5,001 – 7,500

4

52

1.26

7,501 – 10,000

3

36

1.74

10,001 – 15,000

0

52

2.04

15,001 – 20,000

1

28

2.26

20,001 – 25,000

0

31

2.38

25,001 – 30,000

0

23

2.95

30,001 – 35,000

1

11

3.99

35,001 – 45,000

0

18

4.31

45,001 and over

0

11

6.45

TOTAL

45

432

1.87

Professional Non-Clinical FTEs

Professional Non-Clinical Staff FTEs

Size of Institution

# Centers That Do

NOT have any

Prof. Non-Clinical

Staff

# of Centers That

HAVE any Prof.

Non-Clinical Staff

Mean FTE of Prof.

Non-Clinical Staff

(For Centers That

Have Any)

Under 1,501

33

2

0.58

1,501 – 2,500

46

1

0.12

2,501 – 5,000

55

5

0.65

5,001 – 7,500

32

6

0.79

7,501 – 10,000

25

2

1.00

10,001 – 15,000

22

3

0.42

15,001 – 20,000

12

1

1.00

20,001 – 25,000

17

1

1.00

25,001 – 30,000

12

2

1.00

30,001 – 35,000

5

0

1.00

35,001 – 45,000

5

3

1.00

45,001 and over

2

1

1.00

TOTAL

266

27

0.76

AUCCCD Director Survey 2016-17

68

Case Managers

Case Manager FTEs

Size of Institution

# Centers That

Do NOT have any

Case Managers

# of Centers That

HAVE any Case

Managers

Mean FTE of Case

Managers (For Centers

That Have Any)

Under 1,501

44

2

.53

1,501 – 2,500

63

4

.82

2,501 – 5,000

74

9

.74

5,001 – 7,500

46

5

1.20

7,501 – 10,000

26

8

1.16

10,001 – 15,000

35

12

1.05

15,001 – 20,000

11

13

1.05

20,001 – 25,000

22

8

1.00

25,001 – 30,000

9

13

1.02

30,001 – 35,000

2

9

1.33

35,001 – 45,000

4

14

1.25

45,001 and over

2

10

1.75

TOTAL

338

107

1.12

Services Provided by Case Manager

What Services Does Your Case Manager Provide?

(for centers that have case managers)

Count of

Centers

Percent

Triage & screening appointments

54

51.4%

Administrative meetings to coordinate care

62

59.0%

Arranging and/or monitoring off-campus referrals

98

93.3%

Coordinating post-hospitalization care

76

72.4%

Other

28

26.7%

TOTAL

105

Other services provided by case managers included: maintaining off-campus referral lists; crisis

services; visiting students in the hospital; providing bridge therapy while student waiting for off-

campus referral appt; next day follow-ups after certain on call situations; coordinating care for

students returning from medical withdrawal; and providing direct clinical services.

Do Other Campus Offices Have a Case Manager

Do Any Other Offices on Campus Have a Case Manager?

Count of Centers

Percent

No

268

65.5%

Yes

141

34.5%

TOTAL

409

100.0%

AUCCCD Director Survey 2016-17

69

Other Campus Offices With Case Manager(s)

Other Offices on Campus with One or More Case Managers

(for institutions that have at least one)

Count of

Responses

Percent of

Institutions

Dean of students office

98

69.5%

Student success / support / advocacy

12

8.6%

Disability services office

9

6.4%

Health services / health education

9

6.4%

Judicial affairs office

8

5.7%

Residence life / housing

5

3.5%

CARE / Behavioral intervention team

3

2.1%

Other

10

7.1%

TOTAL # INSTITUTIONS

154

FTE POSITIONS GAINED AND LOST

Centers That Gained or Lost Staff Last Year

Size of Institution

# Centers That

GAINED Staff

Pct Centers That

GAINED Staff

# Centers That

LOST Staff

Pct Centers That

LOST Staff

Under 1,501

7

16.7%

1

2.0%

1,501 – 2,500

14

25.0%

7

10.6%

2,501 – 5,000

28

32.2%

7

7.3%

5,001 – 7,500

17

31.5%

4

7.1%

7,501 – 10,000

12

34.3%

3

7.7%

10,001 – 15,000

18

37.5%

4

7.7%

15,001 – 20,000

13

46.4%

1

4.0%

20,001 – 25,000

11

37.9%

3

10.3%

25,001 – 30,000

10

47.6%

3

15.0%

30,001 – 35,000

9

75.0%

1

8.3%

35,001 – 45,000

9

56.3%

0

45,001 and over

7

63.6%

0

TOTAL

155 (out of 439)

35.3%

34 (out of 474)

7.2%

Number of FTE Positions Gained and Lost (Last Year)

Type of Position

N of Centers That

GAINED FTE

Total FTE

Gained

N of Centers

That LOST FTE

Total FTE

Lost

Clinical

147

226.7

26

22.6

Psychiatric

2

0.2

1

0.1

Case Manager

12

12.5

1

1.0

Support Staff

6

4.6

6

5.5

Other

3

3.0

2

2.0

TOTAL

TOTAL FTE GAINED

247.0

TOTAL FTE LOST

31.2

NET FTE GAINED

+215.8

AUCCCD Director Survey 2016-17

70

STAFF TO STUDENT RATIOS

Counseling Staff to Student Ratio (“Talk Therapy” FTE Staff Only)

Size of Institution

# of Centers

Mean FTE

Under 1,501

30

682

1,501 – 2,500

46

757

2,501 – 5,000

49

1321

5,001 – 7,500

40

1788

7,501 – 10,000

26

1953

10,001 – 15,000

40

1969

15,001 – 20,000

21

1906

20,001 – 25,000

19

2211

25,001 – 30,000

14

2210

30,001 – 35,000

8

1839

35,001 – 45,000

12

2386

45,001 and over

9

2027

TOTAL

314

1578

NOTE: Although the “counselor-to-student” ratio is frequently utilized in estimating the

adequacy of existing counseling center staff, what is considered a “good” ratio varies greatly

from one institution to another, depending on factors such the percent of the student

population that utilizes the counseling center.

# Students Served Per FTE “Talk Therapy” Staff

Size of Institution

# of

Centers

Mean # Students

Served per FTE Staff

Under 1,501

30

99

1,501 – 2,500

46

104

2,501 – 5,000

49

125

5,001 – 7,500

40

119

7,501 – 10,000

26

128

10,001 – 15,000

40

121

15,001 – 20,000

21

107

20,001 – 25,000

19

117

25,001 – 30,000

14

99

30,001 – 35,000

8

113

35,001 – 45,000

12

114

45,001 and over

9

101

TOTAL

314

114

NOTE: The number of students that a single FTE “talk therapist” can serve in a single year is a

metric that is more consistent across size of institution, and percent of student body who utilize

counseling services. As shown in the table above, a single FTE “talk therapist” can provide

therapy for about 100 to 120 students in a single year.

AUCCCD Director Survey 2016-17

71

Percent of Student Population Served by Counseling Appointments

U.S. Colleges and Universities (NOT including Community Colleges)

Percent of Student Population Served by Counseling Appointments

Size of Institution

# of

Centers

Minimum %

Served

Maximum %

Served

Median %

Served

Average (Mean)

% Served

Under 1,501

41

3.7%

51.0%

18.5%

19.9%

1,501 – 2,500

64

3.9%

61.5%

16.0%

17.2%

2,501 – 5,000

79

2.7%

45.7%

10.2%

12.1%

5,001 – 7,500

52

2.3%

27.2%

6.6%

8.0%

7,501 – 10,000

37

1.5%

33.0%

6.5%

7.9%

10,001 – 15,000

55

0.8%

30.8%

7.3%

8.7%

15,001 – 20,000

28

1.9%

15.2%

6.2%

7.1%

20,001 – 25,000

27

2.2%

12.4%

5.3%

5.9%

25,001 – 30,000

16

2.7%

11.8%

4.7%

5.2%

30,001 – 35,000

12

2.9%

16.8%

7.5%

8.7%

35,001 – 45,000

14

2.0%

14.2%

5.5%

6.0%

45,001 and over

13

1.9%

17.0%

5.6%

6.4%

Total

438

0.8%

61.5%

8.5%

10.9%

U.S. Community Colleges Only

Percent of Student Population Served by Counseling Appointments

Size of Institution

# of Centers

Average (Mean)

Percent Served

Under 1,501

0

1,501 – 2,500

1

2.8%

2,501 – 5,000

4

5.2%

5,001 – 7,500

2

4.5%

7,501 – 10,000

1

3.5%

10,001 – 15,000

2

1.9%

15,001 – 20,000

2

2.5%

20,001 – 25,000

2

2.9%

25,001 – 30,000

2

1.7%

30,001 – 35,000

1

1.6%

35,001 – 45,000

1

0.8%

45,001 and over

0

TOTAL

18

3.1%