Orangutan (Pongidae/Pongo) Care Manual
Association of Zoos and Aquariums
• Cleaning supplies
Staff training for emergencies must be undertaken and
records of such training maintained. Security personnel must be
trained to handle all emergencies in full accordance with the
policies and procedures of the institution and in some cases, may
be in charge of the respective emergency (AZA Accreditation
Standard 11.6.2).
Emergency drills must be conducted at least once annually
for each basic type of emergency to ensure all staff is aware of
emergency procedures and to identify potential problematic areas
that may require adjustment. These drills must be recorded and
results evaluated for compliance with emergency procedures,
efficacy of paid/unpaid staff training, aspects of the emergency
response that are deemed adequate are reinforced, and those
requiring improvement are identified and modified (AZA
Accreditation Standard 11.2.5). AZA-accredited institutions must
have a communication system that can be quickly accessed in
case of an emergency (AZA Accreditation Standard 11.2.6). Such
communication systems can include phone trees or centrally
monitored alert systems. A paid staff member or a committee
must be designated as responsible for ensuring that all required
emergency drills are conducted, recorded, and evaluated in
accordance with AZA accreditation standards (AZA Accreditation
Standard 11.2.0).
AZA-accredited institutions must also ensure that written
protocols define how and when local police or other emergency
agencies are contacted and specify response times to
emergencies (AZA Accreditation Standard 11.2.7). Institutions
holding orangutans should have agreements with their local fire,
police and other emergency personnel regarding dangerous
animal escapes which will include the orangutan. Institutions can
define acceptable parameters of responsibility for the escape. For
example, within the zoo perimeter zoo personnel are responsible,
but outside zoo perimeter fences, the city and/or county
emergency response personnel have authority. Training for
outside personnel and the documentation of this training should
mirror what is provided to zoo staff.
Escape precautions: Many escapes can be attributed to one of
two causes: human error or design flaw. It is impossible to
provide more than a few guidelines for handling escapes, as
each facility and animal is different. Many factors will influence
choices to be made, and there may be several strategies with a
high probability of success. Escapes are best handled through
prevention. Common sense, attention to shifting, locking and
securing enclosures, knowledge of animal behavior, and maintenance needs of facilities will go a long
way in eliminating the risk of an escape. It is strongly advised to always work carefully and attentively and
“Think Safety!” It is important to focus on the task at hand and avoid carelessness, inattention or hurrying
in locking enclosures and shifting animals. Always double-check locks, tugging on them firmly to be sure
they are securely locked. Most orangutans are very aware of locks and will check and test them.
Volunteers, curators, veterinarians, maintenance workers and fellow caregivers should be made aware
that distracting orangutan caregivers from their normal routine can be hazardous to caregiver and animal
safety. Be sure the location of each animal in the group is known before entering an enclosure. Don’t
assume an enclosure is empty because no orangutans are seen. Count off or name each individual in the
group, making positive visual contact with each animal before unlocking the presumed empty area. If
more than one caregiver is working in an area, stay in close contact and make sure that everyone clearly
AZA Accreditation Standard
(11.2.7) A written protocol should be
developed involving local police or other
emergency agencies and include
response times to emergencies.
AZA Accreditation Standard
(11.2.6) The institution must have a
communication system that can be
quickly accessed in case of an
emergency.
AZA Accreditation Standard
(11.2.5) Live-action emergency drills
(functional exercises) must be conducted
at least once annually for each of the four
basic types of emergency (fire; weather or
other environmental emergency
appropriate to the region; injury to visitor
or paid/unpaid staff; and animal escape).
Four separate drills are required. These
drills must be recorded and results
evaluated for compliance with emergency
procedures, efficacy of paid/unpaid staff
training, aspects of the emergency
response that are deemed adequate are
reinforced, and those requiring
improvement are identified and
modified. (See 11.7.4 for other required
AZA Accreditation Standard
(11.6.2) Security personnel, whether staff
of the institution, or a provided and/or
contracted service, must be trained to
handle all emergencies in full accordance
with the policies and procedures of the
institution. In some cases, it is recognized
that Security personnel may be in charge
of the respective emergency (i.e. shooting
AZA Accreditation Standard
(11.2.0) A paid staff member or a
committee must be designated as
responsible for ensuring that all required
emergency drills are conducted,
recorded, and evaluated in accordance
with AZA accreditation standards (see
11.2.5, 11.5.2, and 11.7.4).