HANDBOOK FOR
NONCUSTODIAL PARENTS
INTRODUCTION
The purpose of this handbook
is to inform noncustodial
parents about paternity
establishment and child
support services. The Office
of the Attorney General (OAG)
believes that children do
better when they have the love
and support of both parents.
This guide is designed with
that in mind.
The OAG does not represent the parents or the child in
court – the OAG represents the State of Texas. This hand-
book provides basic information on paternity establish-
ment, child support, custody and visitation. It is not meant
to take the place of legal advice.
WHAT IS A
noncustodial parent?
Simply put, you are the parent who does not have
primary custody of the child. But this does not mean
you don’t have rights as a parent. Remember, you are
a very important part of your child’s life.
A managing conservator, or custodial parent, has the
legal right to decide where the child will live. This right is
commonly called custody. A possessory conservator, or
noncustodial parent, has the legal right to spend time
with the child and know the whereabouts of the child.
These rights are commonly called “access and visita-
tion” or “possession.”
Many people think only fathers can be noncustodial par-
ents, but that is not the case. In Texas, about 10 percent
of noncustodial parents are mothers. Some of the infor-
mation in this guide is directed toward fathers, but most
of the information can apply to either a mom or dad who
is the noncustodial parent.
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TEN THINGS
NONCUSTODIAL PARENTS
SHOULD KNOW
ABOUT PATERNITY
AND CHILD SUPPORT
1. If you receive a court summons, go to court. If you
don’t go, the court can make decisions about your
case without you. This means a man can be named
legal father and ordered to pay child support even if
he didn’t go to court.
2. Unmarried couples can establish paternity by sign-
ing a legal document called an Acknowledgment of
Paternity (AOP) or by petitioning the court. A father’s
name on the child’s birth certificate does not estab-
lish a legal relationship.
3. Understand the consequences of signing a legal
document before you sign. Once a legal document is
signed and filed, it can be hard to change (sometimes
impossible), and it is almost always expensive.
4
ten things
noncustodial parents
should know
about paternity
and child support
4. Opening a child support case with the OAG can pro-
tect your rights. A court order will be established
that addresses custody and visitation, as well as how
much child support and medical support you owe each
month.
5. If a parent opens a child support case with the Office
of the Attorney General (OAG) and the OAG determines
that a DNA test is necessary, generally one will be
provided at no cost.
6. To make sure your child support is set at a realistic
amount, provide as much information as you can to
the OAG or the court about your financial situation.
7. If you cannot pay the full amount one month, you
should still pay something. A partial payment shows
that you are making an effort. You should also call
the child support office handling your case to explain
your situation.
8. Ask for a review of your case if your income changes
substantially or if you lose your job.
9. If you fail to pay child support, it will only make things
worse. Past-due child support doesn’t go away. The
OAG can collect past-due support even after the child
becomes an adult. Interest is charged on unpaid child
support. That means the amount you owe only gets
bigger with each month child support goes unpaid.
10. If your child comes to live with you, notify your local
child support office to request a change of status.
Keep paying child support until the court orders that
you are no longer required to do so.
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6
BASICS
of child support services
How do I open a case?
Many people don’t realize that noncustodial parents can
open a child support case, but they can. Apply for child
support services online from the child support section
of the OAG’s website at www.texasattorneygeneral.gov
or call (800) 252-8014 to request an application.
Your case will be scheduled for a negotiation conference
with the other parent in the child support office. If you
and the other parent can’t agree on issues like child sup-
port or visitation, the case will be set for court.
What determines the amount of child support ordered?
Child support is based on your net income (pay after
taxes) and state child support guidelines.
In Texas, the guidelines are:
• One child - 20% of the noncustodial parent’s net income
• Two children - 25% of net income
• Three children - 30% of net income
• Four children - 35% of net income
• Five or more children- 40% of net income
It doesn’t matter if you are not working, the court will
still order you to pay child support. It is best to provide
the court with as much information as possible on your
income so you can receive a realistic order.
What if I have other children who live with me?
When you are supporting multiple children who live in dif-
ferent households, the guidelines are adjusted based on
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the number of children you are supporting. It is important
that you let the judge or OAG staff know that you support
other children.
How do I make support payments?
If you are employed, your employer will take child sup-
port directly out of your paycheck and send it to the State
Disbursement Unit. This is the simplest and fastest way
to pay child support. To pay by check or money order,
send support payments to the State Disbursement Unit
(along with your case number).
State Disbursement Unit (SDU)
PO Box 659791
San Antonio, TX 78265-9761
For online payment options, visit the child support section
of www.texasattorneygeneral.gov and click [Make a child
support payment]. The OAG keeps track of the support
you’ve paid. View your payment history on the OAG website
www.texasattorneygeneral.gov or call (800) 252-8014 to
request a copy.
Neither of us applied for child support services. Why
is a case being opened?
In Texas, the OAG automatically opens a child support case
when the custodial parent applies for some public ben-
efits, like Temporary Assistance for Needy Families (TANF)
or Medicaid. The custodial parent must cooperate with
the OAG to establish paternity and set child support.
The other parent won't let me see my child. Can the
OAG help?
Federal law does not allow the OAG to enforce a parent's
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visitation rights. However, there are resources that the
OAG provides to help parents who have trouble seeing
their children. For help with custody or visitation issues,
call the Access and Visitation Hotline at (866)292-4636.
The Hotline is answered in English and Spanish, Monday -
Friday, 1–7 p.m.
HOW TO
establish paternity
What does paternity mean?
Paternity means legal fatherhood. It creates ties between
the child and the father, both emotionally and legally. In
Texas, an unmarried father is not automatically recog-
nized as the legal father. Parents who are not married
when a baby is born must establish paternity for their
child to have a legal father.
There are two ways for unmarried parents to
establish paternity: 1) sign a legal document called an
Acknowledgment of Paternity, or 2) get a court order.
When a baby is born to married parents, legal fatherhood
Child Support and Family Violence
If you have safety concerns, ask the OAG to send
you an Affidavit of Nondisclosure and put a Family
Violence Indicator on your case. A Family Violence
Indicator will provide some protections within the
child support system. A case marked with a Family
Violence Indicator will not be scheduled for a
negotiation conference with the other parent in the
child support office, and your contact information
will not appear on public documents.
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is automatic. The husband of the woman giving birth is
called the presumed father. The presumed father auto-
matically has the same legal rights as the mother.
Why does paternity matter?
Paternity creates a legal connection between the child
and the father. Dad, Mom and their child benefit when
paternity is established.
Benefits for Dad
• Your name can appear on your child’s birth certificate.
• It’s the first step toward protecting your legal connec-
tion to your child.
• It gives you the legal right to care for your child.
Benefits for Mom
• It establishes your child’s legal relationship with his
or her father.
• It makes your child’s father legally responsible for
his child.
• It is required before a court can be asked to order
child support, custody or visitation.
• It helps your child become eligible for the father’s
inheritance, medical benefits, Social Security, and
possibly veteran dependent benefits.
Benefits for Child
• A child knows the identity of his or her father and the
father’s side of the family.
• The legal bond of paternity establishment supports
the emotional bond between a father and his child.
• It gives a child a sense of identity.
• It gives both parents access to a child’s school and
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medical records.
• It gives either parent the right to ask the court for
custody, visitation or child support.
How is paternity established?
When parents are not married to each other, there are
two ways to establish paternity.
1. Sign the Acknowledgment of Paternity (AOP) form.
This is the simplest and fastest way for biological
parents to establish paternity.
• Both parents must voluntarily sign the form.
• If more than one man could be the father, each man
should get a genetic (DNA) test before signing an AOP.
• Most couples sign the AOP at the hospital when the
child is born, but they can sign the AOP before or
after the child is born.
• Parents can sign the AOP at the hospital, local child sup-
port office, a county clerk’s office or the Vital Statistics
Unit at the Department of State Health Services.
• Parents who sign an AOP still need a court order to
establish custody, child support, medical support
and visitation.
2. Get a court order. This can be done by opening a case
with the OAG, hiring a private attorney, or filing a peti-
tion with the court.
• The process usually includes genetic (DNA) testing.
• The OAG helps parents establish paternity when a
child support case is opened. The OAG also provides
free genetic testing when paternity needs to be
established.
• Ordinarily parents who agree on paternity and
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other terms of the order can establish child sup-
port in a meeting at a local child support office. This
is called the Child Support Review Process (CSRP).
• If parents cannot agree on paternity or the terms
of their child support order, a court will resolve
the disagreement. A judge will review the evidence
and make a ruling regarding paternity and child
support.
REMEMBER: If you receive a court summons, you must
appear in court or paternity may be established with-
out you. The court can also set child support, medical
support, custody and visitation whether or not you are
actually present. If you cannot appear in court, contact
the court or child support office handling your case and
ask how to file a response with the court.
Some people think if they don’t show up and don’t get a
genetic (DNA) test, nothing will happen. That is not true.
The court can make a paternity decision without a genetic
(DNA) test.
What if I’m a minor? Can we still establish paternity
using an Acknowledgment of Paternity form?
Yes. Minors can complete an AOP, and it is legally binding.
What if I sign the AOP, then find out later that someone
else might be the child’s biological father?
For information about how to rescind or challenge
paternity, visit the child support section of the Attorney
General’s website www.texasattorneygeneral.gov or
call the Paternity Opportunity Program (POP) toll-free at
(866) 255-2006.
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I am not married to the woman who is pregnant with
my child. Could someone else adopt the baby without
my permission?
Yes. Texas law requires unmarried fathers to act very
quickly to avoid losing their parental rights. If a man
thinks his child is going to be placed for adoption, he can
register with the State’s Registry of Paternity through the
Department of State Health Services. A father can register
before the baby is born but no later than 31 days after
the birth of the child. There is no charge for registering
with the Paternity Registry. For more information, call
Paternity Registry at (888) 963-7111 extension 7782.
GOING TO
court
I received court papers, but I have to work the day I’m
scheduled for court. What should I do?
In Texas, if you don’t go to court after being served for a
hearing, the court can make decisions about paternity
and child support without you. If you cannot appear in
court at the designated time, contact the court or child
support office handling your case and ask how to file a
response with the court.
What if I pay for things that my child needs, such as
diapers, instead of paying the money through the
child support agency?
You are helping to support your child, but the court may
see things differently. It is unlikely that a court will con-
sider these direct payments as payment of child support.
If you give the child or the child’s other parent something
directly, you will still owe the full amount of court-ordered
13
child support. The court will likely consider what you give
to the other parent to be a gift to the child.
What do I need to know about going to court?
• You will be in front of a judge or an associate judge
and sometimes court can take all day.
• You have the right to hire and be represented by a
private attorney at any stage of the trial. The other
parent has that same right.
• The court is required to take your wishes into account
when determining the issues, so it is important that
you tell the court what you want.
• Fathers can request genetic (DNA) testing. Testing will be
done by a laboratory identified by the court or the OAG.
• Once paternity is determined, the court order will
set child support and medical support and address
custody and visitation.
• The child support attorney from the OAG represents
the interests of the State.
• If you need an interpreter, contact the OAG to ask how
to request one.
What about custody and visitation?
In legal terms, custody is called conservatorship and
visitation is referred to as periods of possession. In
Texas, the law presumes that parents will be “joint man-
aging conservators,” meaning they will share parental
rights and duties. In most cases, the court grants these
rights and duties to both parents, as long as it is in the
best interest of the child.
The presumption in Texas is the Standard Possession
Order.
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For parents who live within 100 miles of each other, the
noncustodial parent has visitation:
• First, third and fifth weekends of every month.
• Thursday evenings of each week.
• Alternating holidays (such as Thanksgiving every
other year).
• An extended period of time (30 days) during the sum-
mer vacation.
For parents who live more than 100 miles apart:
• The weekend schedule may be the same or reduced
to one weekend per month.
• There is no mid-week visitation.
• The holiday schedule remains the same (alternating
holidays).
• The noncustodial parent has the child(ren) every
spring break and for a longer extended period in the
summer (42 days).
The court may modify the Standard Possession Order
based on the child’s best interest. For example, if the
child is very young (under 3 years old) or if the non-
custodial parent has had very little or no previous
contact with the child, the court may order a Modified
Possession Order, which starts off with shorter visits
that become progressively longer until the Standard
Possession Order is reached. Once again, the court is
making decisions based on what is best for the child.
How does the court determine what is in the child’s
best interest?
Texas law contains guidelines that help judges make
their decisions. Here are some things the court may
15
consider when deciding what is best for the child:
• The desires of the child.
• The child’s emotional and physical needs, now and in
the future.
• The emotional and physical danger to the child now
and in the future.
• The parenting abilities of the individuals seeking
custody.
• The programs available to assist parents in promoting
the best interests of the child.
• The plans for the child.
• The stability of the home.
• The acts or omissions of the parent, which may
indicate the suitability of the existing parent-child
relationship.
• Any excuse for the acts or omissions of the parent.
How did the court determine the amount of child sup-
port I owe if I was not there and my income was not
known?
The court has legal authority to issue a child support
order even if you are not actually present. If your current
or past income is not known, the support order may be
based on your working 40 hours per week at a job that
pays minimum wage.
What if I was the noncustodial parent, but now my chil-
dren live with me? Do I still have to pay child support?
Yes – because you are still legally responsible for paying
child support until the child support order has been
modified. However, when circumstances change, you
can modify your child support order. For more informa-
tion contact your local child support office.
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MORE ABOUT
child support orders
What if I want to pay more or less than the amount set
by the child support guidelines?
During a court hearing, you may ask the court to modify
the child support order. To do this, you must present
evidence showing that the new amount is in the best
interest of the child. The court may or may not choose to
order a new amount. The judge will look at the age and
health of the child, child care, how much time a child
spends with each parent and other factors that impact
the child’s well-being.
If both parents agree on a new amount, they may file a
written agreement with the court. The court reviews the
agreement to see if it serves the best interests of your
child. If the court agrees with the new amount, it will be
entered in the order.
When do I stop paying child support?
Child support generally continues until the child’s 18th
birthday or until the child graduates from high school,
whichever occurs later. If you and the other parent had
private attorneys, your court order or divorce decree
may require support to continue until the child gradu-
ates from college. Get a copy of your court order and
check the details.
I’m paying child support. Why do I have to pay medical
support, too?
Medical support and child support are separate obliga-
tions the court may require of either or both parents.
17
The law assumes the person paying child support will
also pay for the child’s health insurance. If the custodial
parent is required to provide health insurance coverage,
the court will order the noncustodial to pay additional
support in the form of cash medical support.
What if I lose my job or I am unable to pay child
support?
If your income changes and you are unable to pay your
child support, notify the OAG and the court immediately.
However, simply telling the court clerk or contacting
your OAG child support office is not sufficient to reduce
the amount of your child support payment. Your monthly
child support obligation will only change if you obtain a
new support order.
You may qualify for a modification of your child support
order if there has been a substantial change in circum-
stances (major change in your life) that affects your
ability to pay child support or:
• it has been three years since the child support order
was created or modified; and
• the amount you currently pay differs by 20 percent or
$100 from the amount you would pay based on your
current income and child support guidelines.
If you seek to modify your child support because of
unemployment, the court may order you to show that you
are looking for a job or participating in an employment
training program such as those offered by the Texas
Workforce Commission.
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Many noncustodial parents believe that having a seri-
ous reason for falling behind on their child support
payments will allow the court to dismiss their past-due
support, once they explain what happened. This is not
true. If a major life event affects your ability to pay child
support, notify the court and the child support office
immediately. Do not wait to explain your changed
circumstances, because the court will not reduce or
reimburse past-due child support payments.
Are there any services available to help me get a job
so that I can pay my child support?
Yes, the Texas Workforce Commission provides skills
training and job placement services. At your request,
the child support agency can also refer you to education
and literacy classes as well as counseling services for
substance abuse and parenting skills.
If the child’s other parent interferes with visitation,
may I refuse to pay court-ordered child support?
No. You must pay your court-ordered child support regard-
less of whether you have access to your child for visitation.
If you need assistance seeing your child, contact the
Texas Access and Visitation Hotline (866)-292-4636,
Monday - Friday, 1–7 p.m.
How does not paying my child support affect my right
to see my child?
Legally, child support and visitation are separate issues.
This means you have the right to see your child even if
you are not paying child support. At the same time, if you
are not seeing your child, you must continue to pay child
19
support. Both parents must obey the court order. The
custodial parent must let you spend time with your child,
just like you must pay child support every month in full.
The Attorney General's Office only has legal authority to
enforce the child support order.
Can I be put in jail for not paying child support?
Yes. You may be placed in jail for up to six months for
not paying child support. Under Texas law, the reason for
placing a noncustodial parent in jail is contempt of court.
Contempt of court means you are not following a court
order. You may also be fined up to $500 for each violation
and have to pay attorney’s fees and court costs.
You have the right to be represented by an attorney
throughout a contempt proceeding. You have the right
for the government to provide you with an attorney at no
charge if the following conditions apply:
1. You can prove that your income is very low or you have
no income; and
2. The hearing will likely result in jail time.
In some cases, noncustodial parents who do not pay
child support can go to prison for a specific amount of
time or until a fine is paid. This happens when someone
is criminally prosecuted and convicted of a felony.
CONTACT
information
BY U.S. MAIL
Office of the Attorney General
Child Support Division
P. O. Box 12017
Austin, TX 78711-2017
ON THE INTERNET
Website - www.texasattorneygeneral.gov
Email - [email protected]
24 HOUR PAYMENT AND CASE STATUS
INFORMATION: (800) 252-8014 or
visit the Attorney General's website and select
"Child Support Interactive" from the drop-down
menu.
FOR THE DEAF AND HARD OF HEARING
Call Relay Texas toll free by dialing 711 or
(800) RELAY TX (735-2989)
ACCESS AND VISITATION HOTLINE
Call toll free Monday – Friday, 1 – 7 p.m.,
to talk with an attorney familiar with family law.
Call (866) 292-4636 or visit www.txaccess.org.
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