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Owner’s Manual PU1 Version française au verso
PN 378104 Rev R
Domestic Eng
Conforms to Underwriters Laboratories Standard 1563
Certified to CAN/CSA-C22.2 NO. 218.1-M89
Standby power consumption rated per ANSI-14
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OWNER’S INFORMATION
DEALER
Company ___________________________________________________________________
Address ___________________________________________________________________
Phone ___________________________________________________________________
E-mail ___________________________________________________________________
INSTALLER
Company ___________________________________________________________________
Address ___________________________________________________________________
Phone ___________________________________________________________________
SPA
Model (see below) ______________________________________________________________
Serial Number (see below) ______________________________________________________
Color ___________________________________________________________________
Date of Delivery _________________________________________________________________
For the model and serial numbers, locate the white plate to the right or left of the access door, near
the floor.
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TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS……………………………………………………………………………………………………………………………………4-5
SELECTING ELECTRICAL MODE AND A LOCATION………………………………………………………………………………………………………………..6
SPA COVER INSTALLATION…………………………………………………………………………………………………………………………………………………..7
FILLING YOUR SPA………………………………………………………………………………………………………………………………………………………………..8
DRAINING YOUR SPA……………………………………………………………………………………………………………………………………………………………8
SYSTEM OPERATION………………………………………………………………………………………………..…………………………………………………………..9-10
DISPLAY MESSAGES…………………………………………………………………………………………………………………………………………………..…………11
FOR THE ELECTRICIAN, CONVERSION FROM 120V TO 240V…………………………………………………………………………………………………12-14
SURFACE SKIM FILTER ………………………………………………………………………………………………………………………………………………………….15
REMOVING AND CLEANING THE FILTER CARTRIDGE ……………………………………………………..…………………………………………………….15
AIR INJECTION VENTURI ADJESTMENT………………………………………………………………………………………………………………………………...15
WATER CHEMISTRY……………………………………………………………………………………………………………………………………………………………….16-17
REPLACING THE LED LIGHT…………………………………………………………………………………………………………………………………………………….18
HEADREST INSTALLATION………………………………………………………………………………………………………………………………………………………19
FREEZE PROTECTION……………………………………………………………………………………………………………………………………………………………..20
CLEANING YOU SPA………………………………………………………………………………………….……………………………………………………………………20
CARE FOR THE COVER…………………………….………………………………………………………….…………………………………………………………………20
EVERY DAY SOIL……………………………………………………………………………………………….……………………………………………………………………20
FREQUENTLY ASKED QUESTIONS………………………………………………………………………………………………………………………………….…….…21
PURGING THE PUMP……………………………………………………………………………………………………………………………..………………………………22
TROUBLESHOOTING GUIDE……………………………………………………………………………………………………………………………………………………23
GLOSSARY OF TERMS…………………………………………………………………………………………………………………………………………………………….24
OZONE (OPTIONAL EQUIPMENT)…………………………………………………………………………………………………………………………………………..25
WARRANTY……………………………………………………………………….………………………………………………………………………………………….………..26
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When installing and using this electrical equipment, basic safety precautions should always be followed, including the following:
READ AND FOLLOW ALL INSTRUCTIONS
1. WARNING: To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all
times.
2. WARNING: A wire connector is provided on this unit to connect a minimum 6 AWG (4.11 mm) solid copper conductor
between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit
within 5 feet (1.5m) of the unit.
3. DANGER RISK OF INJURY: (For cord and plug connected units):
a. Replace damaged cord immediately
b. Do not bury cord
c. Connect to a grounded, grounding type receptacle only.
4. WARNING: (For units with a Ground Fault Circuit Interrupter (GFCI): This product is provided with a Ground Fault Circuit
Interrupter GFCI on the end of the spa’s power cord. This GFCI must be tested before each use. With the product
operating depress the “test” button on the GFCI the spa should not operate. Depress the “reset” button on the GFCI. The
product should now operate normally. If the spa fails to operate in this manner, there is a ground current flowing
indicating a possible electric shock. Disconnect the power until the fault has been identified and corrected by a certified
licensed electrician.
5. WARNING: (For permanently installed units):
The electrical supply for this product must include a suitably rated switch or circuit breaker to open all ungrounded
supply conductors to comply with Section 442-20 of the National Electric Code. ANSI / NFPA 70-1987. In addition, all 230
volt installations must be protected by a 230 volt Ground Fault Circuit Interrupter GFCI. Any GFCI circuit breaker used in
the house panel must read current returning through the neutral conductor. 230 volt 2 conductor GFCI circuit breakers
will not operate correctly for your application.
6. DANGER RISK OF ACCIDENTAL DROWNING: Extreme caution must be exercised to prevent unauthorized access by
children. To avoid accidents, ensure that they cannot use this spa unless they are supervised at all times. For additional
protection, use a cover which is classified by the Underwriters Laboratories meeting ASTM F1346-91 requirements. The
cover supplied by the manufacturer meets these requirements.
7. DANGER RISK OF INJURY: If your spa is equipped with suction fittings, the suction fittings in this spa are sized to match
the specific water flow created by the pump. Should the need arise to replace the suction fittings or the pump, be sure
that the flow rates are compatible. Never operate spa if suction fittings are broken or missing. Never replace a suction
fitting with one less than the flow rate marked on the original suction fitting.
8. DANGER RISK OF ELECTRIC SHOCK: Install at least 5 feet (1.5m) from all metal surfaces. As an alternative, a spa may be
installed within 5 feet (1.5m) of metal surfaces if each metal surface is permanently connected by a minimum 6 AWG
(4.11 mm) solid copper conductor to the wire connector on the terminal box that is provided for this purpose.
9. DANGER RISK OF ELECTRIC SHOCK: Do not permit any electric appliance, such as light, telephone, radio, or television,
within 5 feet (1.5m) of a spa.
10. WARNING TO REDUCE THE RISK OF INJURY:
a. The water in a spa should never exceed 104°F (40°C). Water temperatures between 100°F (38°C) and 104°F
(40°C) are considered safe for a healthy adult. Lower water temperatures are recommended for your children
and when spa use exceeds 10 minutes.
b. Since excessive water temperatures have high potential for fetal damage during the early months of pregnancy,
pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C).
c. Before entering spa, the user should measure the water temperature with an accurate thermometer since the
tolerances of water temperature-regulating devices vary.
d. The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the
possibility of drowning.
e. Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure, circulatory
system problems, or diabetes should consult a physician before using a spa.
f. Persons using medication should consult a physician before using a spa since some medication may induce
drowsiness while other medication may affect heart rate, blood pressure, and circulation.
(Safety instructions continued on next page)
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11. WARNING:
a. People with infectious diseases should not use a spa or hot tub.
b. To avoid injury, exercise care when entering or exiting a spa or hot tub.
c. Do not use a spa or hot tub immediately following strenuous exercise.
d. Prolonged immersion in a spa or hot tub may be injurious to your health.
12. Caution: Maintain water chemistry in accordance to manufacturer’s instructions.
Your spa can be a source of great pleasure. It offers healthful stimulating recreation and is a delightful fun center for you, your
family and friends. However, it contains large quantities of water and is deep enough to present inherent dangers to life and
health unless the following safety rules are strictly observed.
13. Never permit the spa to be used unless it is attended by at least one person other than the bather.
Someone should be present to lend assistance if the bather should be in trouble due to injuries, cramps, or drowning,
especially in case of children.
14. Always use care in and around your spa.
The spa has many rigid, unyielding parts and many areas that become wet and slippery; these are all potentially
dangerous when rough play is permitted or if care is not used, particularly when entering or leaving the spa.
15. Keep the water sanitary and healthful at all times.
Your filter system will remove suspended particles from the water. Regular application of spa chemicals in proper
quantities will destroy harmful bacteria and prevent formation of algae. Your surface skimmer will remove insects, leaves,
and other debris from the water surface. Unsanitary water is a serious health hazard.
16. The water in your spa must NOT be warmer than 100°- 104° F (38°-40°C).
Always keep an accurate thermometer in the water because your spa’s thermostat may be in error. Use a high quality,
shatterproof thermometer with increments of one degree or less.
The National Spa and Pool Institute consider a temperature of 100°F (38°C) safe and comfortable for a healthy adult.
Most healthy adults can enjoy this water temperature for as long as desired, although it may raise the body temperature
to the water temperature and eventually become uncomfortable (like a fever). At higher water temperatures the soaking
time should be shorter; never soak for more than 20 minutes when the water temperature is 102°F (39°C) or higher. If
you are planning a long rest in the spa, lower the water temperature closer to normal body temperature, about 99°F
(37.2°C). Some people find even lower water temperatures relaxing and pleasing. Try different water temperatures in the
98°-102°F (36.6°-39°C) range until you find what temperatures suit you best.
17. Hot water can raise the body temperature high enough to cause heat stroke.
This can be fatal even to healthy adults. If you have any questions about your own fitness or whether you should soak in
the spa, check with your physician.
18. Prolonged immersion in hot water may induce hyperthermia.
Hyperthermia occurs when internal body temperature reaches a level several degrees above the normal body
temperature of 98.6°F (36.6°C). The symptoms of hyperthermia include: (1) dizziness, (2) fainting, (3) drowsiness, (4)
lethargy, (5) increases in the internal body temperature. The effects of hyperthermia include: (1) unawareness of
impending hazard, (2) failure to perceive heat, (3) failure to recognize the need to exit spa, (4) physical inability to exit
spa, (5) unconsciousness resulting in danger of drowning.
19. WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs or spas.
Despite the popular image of people in spas drinking wine or other alcoholic beverages, DO NOT use alcoholic beverages
before or during spa use. Alcohol is a depressant which causes slowed reflexes and drowsiness, especially in conjunction
with the relaxed soaking in hot water. This can lead to sleep or unconsciousness and possibly result in drowning. Using
your spa with other people who are also drinking is not a preventative measure since they are likely to become similarly
affected by the combinations of alcohol and hot water soaking.
Soaking in hot water causes changes in the circulatory system, such as enlargement of blood vessels near the skin.
Therefore, people with a medical history of heart disease, circulatory problems, diabetes, high or low blood pressure
should check with their physician before using spas. Additionally, people taking medications causing drowsiness, such as
tranquilizers, narcotics, antihistamines, or anticoagulants should not use spas without asking their physician.
20. If equipped, broken or missing drain covers should be replaced immediately.
Accidents can occur when long hair or a body part is trapped by suction from a drain or outlet whose cover is broken or
removed. Children are particularly vulnerable, and they should be warned against danger.
21. WARNING: Do not use electrical appliances in or around your spa. Do not use glass or other breakable items in or around
your spa. Do not remove spa cabinet panels and attempt to make repairs. Do not attempt electrical repairs. Retain a
certified licensed electrician.
22. This spa is for residential use only. It is not intended for commercial use.
SAVE THESE INSTRUCTIONS
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Selecting electrical mode and a location
❑ WARNING! DO NOT STORE SPAS OUTDOORS WITHOUT PROPER WATER LEVEL.
A spa stored outside in direct sun, without proper water level, uncovered or under a tarp/cover, can accumulated temperatures that will damage the
spa, its components and void the warranty. Only store an empty spa indoors or in the shade.
❑ Will you operate the spa on 120 or 240 volts heater?
Your spa comes ready to plug into a standard 120 volt / 15 amp outlet for power. However, the heater can be converted from 120 volt 1000 watts, to
240 volt 4000 watts, with a hard-wired power supply installed by a licensed certified electrician. Please read the following to help with your decision.
120 volts: When connected with the 120 volt plug, the heater is 1000 watts and operates only in the low speed filtration mode. When the jet pump
operates, the heater will turn off. This means the water will begin to cool while using the jet pump and the heat recovery time will take longer than it
will if wired 240 volts. Many find this adequate due to their mild climate or shorter length of usage. Additionally, many prefer not to hire an
electrician for the installation.
240 volts: When hard-wired to a 240 volt power supply, the heater is 4000 watts. It can operate on a 30 or 50 amp service.
On a 30 amp service the heater will not operate with the jet pump. However, the higher heater wattage will greatly increase the heat recovery
time. The 30 amp circuit is often selected when there is limited available power as seen in some older homes.
On a 50 amp service the heater will operate with both high and low speed. This means the spa will heat while you operate the jet pump.
❑ If you have decided to operate your spa on 120 volts, will your electrical cord reach an outlet?
Locate your spa so that the GFCI plug and cord will reach a standard 120 volt / 15 amp outlet*, but not closer than 5 feet (1.5m). Do not use an
extension cord. Use of an extension cord will void your warranty. To extend the power cord, with a Philips screw driver remove the access door
shown in Fig 1A, locate the coiled GFCI cord, uncoil and extend the cord as shown in Fig 1A. Ensure that the cord is routed through the notch at the
lower center of the opening before reinstalling the access door. Do not connect to the outlet until the spa is filled with water (see page 8).
❑ If you have decided to convert your spa to 240 volts, a certified licensed electrician is required for the electrical installation. In this case,
you may want to consult with your electrician before final positioning of your spa. Have your electrician see pages 12-14 for conversion instructions.
❑ Is permitting required for construction, electrical, or barriers?
Most cities and counties require permits for exterior construction and electrical circuits. Some areas have codes requiring barriers such as fencing
and/or self-closing gates on property to prevent unsupervised access to the property by children. Your local code enforcement department can
provide information on which permits may be required and how to obtain them before delivery of your spa
❑ Is the support surface adequate to support the weight of the spa?
Provide a solid flat level load-bearing surface. The surface must provide a solid foundation with a minimum load bearing capacity of 122 pounds per
square foot (593 kg per square meter). Concrete slabs and decks must be designed to support this weight.
Warning! Your spa is constructed of a very resilient and flexible polymeric material. It is designed to flex as much as 2 inches (5cm) without damage.
However, overfilling the spa and/or installing on a non-level surface for extended periods of time can permanently distort the original shape of your
spa, cause structural damage, effect the sealing of the cover and void your warranty.
❑ Is the support surface impervious to water and adequate to handle water overflow?
The surface must be suitable for a wet location and allow for adequate drainage for overflow water
❑ Are there considerations for limiting access by children?
Childproof Your Spa. Plan for limiting access by children. Take precautions such as self-closing, locking gates, access doors, fencing and other child
barriers, as dictated by the site.
❑ Are there overhead electrical lines?
Do not locate your spa under overhead power lines or in near proximity to existing buried or exposed electrical circuits.
❑ Is there adequate room to access the service door, drain, filter and insulating cover removal?
If you are installing your spa near a wall or with any type of structure on the outside, such as a gazebo, remember to allow access for service and
insulating cover removal. . If you are installing a Dream Maker cover lifter, see page 7 for additional detail.
❑ Are there any privacy considerations?
*To avoid nuisance circuit breaker tripping, it is best to use an outlet on a circuit which does not supply power to any other major running appliance. This can be checked
by turning off the circuit breaker that supplies the intended outlet and verifying that no other electrical devices no longer work, such as a refrigerator, dishwasher,
washing machine, coffee maker, hair dryer, etc.
Access door.
Your model may vary.
GFCI plug.
.
Fig 1
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Spa Cover Installation
WARNING! AVOID DROWNING RISK
• Failure to follow instructions may result in injury or drowning.
• Non-secured covers are a hazard.
• Keep children away. People or objects cannot be seen under the cover.
• Because of entrapment possibility, remove cover completely before entry of bathers.
• Excess weight can break the insulating foam, bend the steel reinforcement and damage the cover. Do not allow people or pets to stand or sit
on the cover. Do not allow loads such as snow, leaves or anything else to accumulate on the cover. Do not use the cover as a table.
Caution, to avoid damage to the cover always remove the cover while adding chemicals to the spa water. This will prevent damaging chemical vapors
from being trapped under the spa cover. These vapors can prematurely damage the cover material and void the warranty.
When properly installed, the cover supplied with your spa meets the Manual Safety Cover requirements of ASTM F1346-91.
If you are installing your spa near a wall or with any type of structure on the outside, such as a gazebo, remember to allow access for cover removal.
If you are installing a Dream Maker cover lifter also, see the diagram below for spacing information and make sure to follow the instructions included
with the lifter.
To deter entrapment by somebody slipping under the cover, ensure that all latches supplied with the cover are securely screwed to the cabinet,
straps are inserted into the latches, the latches are locked and the key is kept in a secure location.
Keep the spa covered when not in use to deter entry by unauthorized persons, reduce the loss of heat, and keep out rain and to keep foreign
materials from settling in the water.
Dream Maker cover lifter spacing
Follow these steps to properly install the cover.
1. Place the spa cover on top of the spa. Ensure the cover flaps and straps are not under the cover. Ensure the cover is properly seated in its
final position.
2. Each strap is supplied with a cabinet latch snapped in place. Leave the cabinet latches at the end of the straps, but remove the bag
containing the screws and while lightly pulling downward on a strap, mark the center bottom of the latch (fig 1). A piece of tape may be a
good method to do this. Mark each remaining strap in the same way.
3. Remove the strap by pinching the two barbs of the strap as indicated (fig 2).
4. Hold the cabinet latch on the mark and using a Phillips screwdriver, drive three screws through the holes in the cabinet latch and into the
outside of the spa (fig 3).
5. While the spa is not in use place the cover on top of the spa and snap all straps into the cabinet latches. To further protect against entry,
lock each latch by quarter turning the key clockwise (fig 4). Store the key in a secure place.
Fig 1
Fig 2
Fig 3
Fig 4
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Filling Your Spa
Warning! Your spa is constructed of a very resilient and flexible polymeric material. It is designed to flex as much as 2
inches (5cm) without damage. However, overfilling the spa and/or installing on a non-level surface for extended periods of
time can permanently distort the original shape of your spa, cause structural damage, effect the sealing of the cover and
void your warranty.
Remove the access door (Fig 1) and ensure the drain valve is closed and the cap is secure (fig 2).
Place a garden hose into filter area (Fig 3) and fill the spa with cold (never warm or hot) water 6 to 8 inches (15 to 20 cm)
below the top edge of the spa (Fig 2.1). If there is not enough water in your spa, the pump may suck air into the plumbing
system thereby damaging the pump or heater, and void the warranty. Do not overfill, as the spa’s water level will rise as
each person enters the spa. Always keep the spa water level above the jet openings.
Draining the spa
Draining your spa on a regular basis rids the spa of dissolved solids and protects your spa equipment from the effects of
residual calcium hardness and total alkalinity problems. Depending upon usage, it may be as often as every three months.
To drain the spa follow these steps:
1. Turn power off to the spa.
2. Remove the access door (Fig 1) and locate the drain valve (Fig 2). .
3. Ensure that the drain valve is in the off position (as shown in figure 2). Remove the cap (Fig 2) and attach a
standard garden hose to the drain valve (Fig 4).
4. Route the garden hose to a sewer drain capable of safely assimilating 300 plus gallons (1135 L) of water which may
contain both unsanitary contaminants and chemical residue. Open the drain valve (as shown in Fig 4). The spa
drains slowly.
5. The spa can only drain to the lowest jet. It may be necessary to manually remove the remaining water.
6. Before refilling your spa, ensure that the drain valve is in the off position and the cap is secured (Fig 2).
Valve
Cap
Fig 2
Fig 4
Garden hose
Valve in open
position
Fig 3
Fig 2.1
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Initial Start-Up
When your Spa is first activated, it will perform a self-diagnostics test showing a series of numbers followed by Pr, then by
--along with the low speed pump for approximately 7 minutes total. Also the internal clock that keeps track of the filtration
cycles every 12 hours will start at that point. The system is preset to heat up to 100° F (37° C) and it is also preset to run on
low speed for two hours (F2). If after the first 7 minutes water is not flowing from the jets you may need to purge the
pump. Please see page 22.
Temperature Adjustment
70° F-104° F (21°C-40° C)
When either of the temperature pads or are pressed once, the LCD will display the temperature which has been
set. Each time either one of this pads are pressed again, the temperature will change by 1°, After 5 seconds, the LCD will
automatically display the current spa temperature.
Jets
Press the pad to power the pump. The pump will sequence with each press of the pad as follows: low flow – high
flow – off. If left running, the high flow pump will automatically turn off after 30 minutes (low flow in two hours). These
time out durations can be adjusted. See page 14 for details.
Adjustable LED Light
To turn the light on, press the button. Press again to turn it off. To adjust the color modes, press the button
immediately after turning it off. The light will come back on in a new color mode. Each time you repeat this procedure,
the light will cycle to a new color mode, as shown below. If left on, the light will automatically turn off after four hours.
1. Color wheel. The light will slowly blend cycle
through the colors.
2. Aqua white.
3. Light blue.
4. Violet.
5. Dark blue.
6. Light green.
7. Dark green.
8. Red.
9. Step sequence through the colors.
10. Very slow color wheel.
11. Back to #1.
Spa Water Maintenance
This function enables you to program the amount of water filtration time.
Press or then to enter the programming mode.
Once in the programming mode press or to select the filtration time.
F2 In this mode the water will be filtered for 2 hours every 12 hours.
F4 In this mode the water will be filtered for 4 hours every 12 hours.
F6 In this mode the water will be filtered for 6 hours every 12 hours.
F8 In this mode the water will be filtered for 8 hours every 12 hours.
FC In this mode the water will be filtered continuously.
To exit press
1 0 2
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Standby Mode (SY)
This function allows you to disable the equipment without disturbing programmed filtration time, when the filter requires
service.
Press until it reaches 70° F (21° C), then within a couple of seconds press it one more time to enter the standby mode.
The display will show SY. All spa functions are disabled except for freeze control. After you have serviced your filter press
any button to return to normal operation. You will have to reset your desired temperature (see Temperature Adjustment
page 9).
Spa heating modes
Your spa is factory set to Standard Heating (ST) mode. This mode operates the heater whenever needed to maintain the
programmed spa water temperature. (See Temperature Adjustment page 9).
Advanced Optional Settings
You have the option to enable other heating modes as explained below: standard, economy and sleep. To enable these
heating modes you must do the following steps.
1. Turn off power to the spa.
2. Using a Philips screwdriver, remove the equipment access
panel as shown.
3. Remove the control box cover by removing the two bottom
screws, slide the cover up and then pull forward.
4. Slide dip switch 7 to the off position. See page 14 for reference.
5. Reinstall the control box cover and the equipment access door,
before turning the power on.
These heating modes offer the ability to control your heater in one of three ways: standard, economy or sleep. Your spa is
preset at the factory to Standard Mode. However, the Standard Heating Mode can be changed to Economy or Sleep by
pressing then . With each pressing of then , the display will cycle through the three different modes
described below. Note: by pressing then , you will not see the heating mode the spa is currently set to, but rather it
will advance to the next mode. It is the last mode seen in the display that will be the new heating mode setting.
• Standard Mode (St): Your spa is preset to this mode. This mode operates the heater whenever needed to maintain
the programmed spa water temperature. (See Temperature Adjustment page 9).
• Economy Mode (Ec): This mode operates the heater only during programmed Filtering Cycles (See Spa Water
Filtration Settings above). This mode is ideal for areas that charge a premium for electricity during peak hours. This
mode will maintain the thermostat setting. If it does not reach the thermostat setting, you may have to allow for
more heating time by increasing the filtration cycles.
• Sleep Mode (SL): This mode works in the same manner as the Economy Mode except the thermostat setting is
automatically lowered by 20 degrees. This mode is best suited for extended leaves from home when it is not
important to maintain constant water temperature, such as vacations or business trips.
Summer Set Temperature
In extremely hot weather, it is possible for water temperature to exceed the temperature setting. This is especially
common when your temperature setting is lower than air temperature. If the water temperature exceeds the temperature
setting more than 3°F (1.5°C), the pump will stop running automatically except during filter cycles. Normal operation will
resume when the water temperature cools to below the setting, or the setting is increased above the water temperature.
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Control box cover
Your model may vary.
Equipment
access panel
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MESSAGE
MEANING
ACTION REQUIRED
No message on display. Power
has been cut off to the spa.
The control panel will be disabled until power returns.
Spa settings will be preserved until next power up.
- -
Temperature unknown.
After the pump has been running for one
minutes, the temperature will be displayed.
H H
Overheat -The spa has shut
down. One of the sensors has
detected 118°F (47°C) at the
heater.
DO NOT ENTER THE WATER. Remove the spa cover and
allow water to cool. Once the heater has cooled, reset
by pushing any button. If spa does not reset, shut off the
power to the spa and call your dealer or service
organization.
O H
Overheat" -The spa has shut
down. One of the sensors has
detected that the spa water is
110°F (43°C).
DO NOT ENTER THE WATER. Remove the spa cover and
allow water to cool. At 107°F (41°C), the spa should
automatically reset. If spa does not reset, shut off the
power to the spa and call your dealer or service
organization
1 C
Ice -Potential freeze condition
detected.
No action required. The pump will automatically activate
regardless of spa status.
S A
Spa is shut down. The sensor
that is plugged into the "A" jack
is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
S b
Spa is shut down. The sensor
that is plugged into the "B" jack
is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
S N
Sensors are out of balance. If
alternating with spa
temperature, it may just be a
temporary condition. If flashing
by itself, spa is shut down.
If the problem persists, contact your dealer or service
organization.
H L
A significant difference between
temperature sensors has been
detected. This could indicate a
flow problem.
Check water level in spa. Refill if necessary. If the water
level is okay, make sure the pumps have been primed. If
problem persists, contact your dealer or service
organization.
L F
Persistent low flow problems.
(Displays on the fifth occurrence
of "HL" message within 24
hours.) Heater is shut down, but
other spa functions continue to
run normally.
Follow action required for "HL" message. Heating
capability of the spa will not reset automatically; you
may press any button to reset.
dr
Possible inadequate water, poor
flow, or air bubbles in the
heater. Spa is shut down for 15
minutes.
Water level in spa. Refill if necessary. If water level is
okay, make sure the pumps have been primed. Press any
button to reset, or this message automatically will reset
within 15 minutes. If problem persists, contact your
dealer or service organization.
D Y
Water detected in heater.
(Displays on third occurrence of
"DR" message.) Spa is shut
down.
Follow action required for "dr" message. Spa will not
automatically reset. Press any button to reset.
12
Installations that do not adhere to these instructions can expose users to electric shock and will void the warranty.
The conversion of the HU2 equipment package, from a factory installed
120 volt system to a hardwired 120/240volt system, must be
completed by a certified licensed electrician. This procedure will
convert the heater from 120 volts (1000 watts) to 240 volts (4000
watts). All other electrical components will remain 120 volts, so it will
be necessary to include a neutral wire in the new electrical service. It
will also be necessary to select how the heater will operate, thereby
dictating the size of the new electrical service. If the heater will
operate only when the low-speed pump is running, then a 30 amp
service will be used and the #10 dip switch will be set to the low amp
position (page 14). If the heater will operate when both high and low-
speed pumps are running, then a 50 amp service is required and the
#10 dip switch will be set in the high amp position (page 14).
Regardless of your choice, the following will also have to be done.
1. Remove and discard the 120 volt GFCI power cord.
2. Remove and discard the white wire jumper between J28 and J57 (dotted line shown in above diagram.
3. On J11, install small black jumper block on the two pins.
4. Move #10 dip switch to proper position: low amp for a 30 amp service, or high amp for a 50 amp service.
5. When supplying the new 4 wire service, connect line 2 to the terminal indicated by the dotted line in the above
diagram.
Additional wiring information:
GFCI PROTECTION: The new service must be protected with by a GFCI and a disconnect switch. The National Electrical Code requires that spas connected to 240 volts
circuits be equipped with a GFCI and disconnect switch. See National Electric Code Articles 680-12 and 680-42. P1 series spas are not equipped with a 240 volt GFCI or
a disconnect switch. A GFCI must be installed by a certified licensed electrician.
OUTDOOR LOAD CENTER: The addition of an outdoor load center such as a Siemens W0408ML 1125 or equal must be added to the circuit. This type of load center
provides both a GFCI and Disconnect Switch in a convenient configuration as required by the National Electric Code. (See next page for suggested wiring configuration)
ISOLATED, DEDICATED 240 VOLT, 30 OR 50 AMP CIRCUITS ARE REQUIRED An isolated, dedicated 240 volt, 30 or 50 amp circuit is required to provide the power
necessary to properly operate the 240V equipment package.
PERMANENTLY HARD WIRED: All 240 volt operations wiring must be permanently hard wired, installed in grounded conduit and installed in compliance with the
National Electrical Code and all local codes. Do not use an extension cord. Use of an extension cord will void the warranty.
WIRE SIZING MUST MEET ELECTRICAL CODES: All installations are different. Wire sizing must meet the National Electrical Code and all local code specifications.
See next pages for more conversion details
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All wiring MUST be in accordance with the National Electrical Code and all local codes
FOR THE ELECTRICIAN, ELECTRICAL DATA
WARNING: Shock Hazard! Under No Circumstances Should This Spa Be Installed By Anyone
Other Than A Certified Licensed Electrician!
REQUIRED WIRING FOR 240 VOLT INSTALLATION
14
FOR THE ELECTRICIAN, DIP SETTINGS 56403-05
MAIN POWER TO SYSTEM SHOULD BE TURNED OFF BEFORE ADJUSTING DIP
SWITCHES
TEST MODE OFF
1
TEST MODE ON
POLL EVERY 30 MINS
2
POLL EVERY 90 MINS
DUPLEX PANEL
3
MINI PANEL
N/A MUST BE OFF
4
N/A MUST BE OFF
SEE PUMP TABLE
5
SEE PUMP TABLE
60HZ OPERATION
6
50HZ OPERATION
STD, ECON, SLEEP ALLOWED
7
STANDARD MODE ONLY
DEGREES FAHRENHEIT
8
DEGREES CELSIUS
SEE PUMP TABLE
9
SEE PUMP TABLE
HIGH AMP – HEAT W/P1 HI
10
LOW AMP – NO HEAT W/P1 HI
PUMP TIMEOUTS TABLE
Switch 5
Switch 9
Low speed
High speed
Off
Off
2 Hours
15 Minutes
On
off
2 Hours
30 Minutes
Off
On
15 Minutes
15 Minutes
on
On
30 Minutes
30 Minutes
DIP
SETTINGS
15
SKIMMER FILTER CLEANING OR REPLACEMENT OF THE FILTER CARTRIDGE
The spa’s automatic surface skim filter is designed to remove floating debris and contaminants such as body lotions by drawing
water through a specially formulated filter cartridge element. It is critical that this element
be routinely cleaned.
To Clean the Cartridge
1. Never operate the spa without the filter cartridge in place. It is difficult to remove the filter cartridge while the water is
flowing. Also, there is a risk that debris may be draw into the plumbing system, damage the pump and void the
warranty. Place system on Standby Mode (page 10) or disconnect power.
2. Remove the end nut by turning it counter clockwise.
3. Pull the filter cartridge straight up and out of the skimmer filter.
4. At this point you can install a new filter cartridge and proceed to the next step. To clean the filter cartridge, take it to an
area where the run off drains to a sewer drain capable of safely assimilating the water which may contain both
unsanitary contaminants and chemical residue. Thoroughly rinse with the high pressure from a garden hose until the
filter cartridge is free of dirt and debris.
5. Return the cartridge to the filter well by following steps 1- 4 in reverse order.
Air injection Venturi
Adjustment
Air injection into the massage jet water
flow may be controlled by manipulation
of the venture dials located on either side
of the spa. Each dial is independent and
controls up to 5 jets respectively.
End nut
Filter
cartridge
Filter
cartridge
End nut
16
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Spa water chemistry (or water balance) affects the safety of your equipment as well as the
appearance of your spa water. Water balance has five factors: pH, total alkalinity, calcium
hardness, temperature and total dissolved solids. pH is the most critical but total alkalinity and
calcium hardness must also be watched closely. Low calcium hardness can lead to corrosion of
equipment, while high calcium hardness can lead to scaling, cloudy water and staining. Water
temperature should never exceed 104°F (40°C), and total dissolved solids should be kept below
1500 PPM.
Algicidal and sanitizing chemicals are either alkaline or acid. Sodium and calcium hyprochlorites
are alkaline. Chlorine gas and practically all other dry chlorine spa products are acid. On the
market are a number of bromine sanitizers. Bromines are usually preferred since they don’t emit a
strong chlorine odor.
SEE YOUR SPA WATER EXPERT FOR ADDITIONAL INFORMATION
Damage due to improper chemistry will void warranty
1. Check and adjust water conditions. You must maintain proper chemical balance to insure safe
sanitary conditions and to prevent your spa from becoming a breeding place for bacteria. This is
done by:
A. Test daily and maintain pH between 7.2 and 7.8. Adjust if necessary, above 7.8 use pH
decrease, if below 7.2 use pH Increase. Improper pH can damage spa finish, equipment,
cause eye irritation and chemical loss. Use dosage according to manufacturer’s label.
B. Test alkalinity and maintain at 80 ppm to 140 ppm. Adjust if necessary, above 140 ppm use
pH Decrease, if below 80 ppm use Total Alkalinity Control. Use dosage according to
manufacturer’s label.
C. Test daily and maintain proper sanitizer level. It’s recommended to use bromine sanitizer
and maintain bromine at 3.0
5.0 ppm. Typically two or three bathers relaxing in an average spa with 103°F (39.4°C)
temperature will consume all the bromine sanitizer in about twenty minutes. Therefore,
prolonged or heavy use may require additional bromine to maintain safe sanitary conditions.
D. “Shock” (with a non-chlorine shock) once a week and after each water change. Do not use
spa until the bromine residual has dropped to less than 5.0 ppm. NOTE: Improper pH will
cause early corrosion to your pump. Corrosion is not handled under any warranty.
SPA MAINTENANCE SCHEDULE
DAILY
Test and maintain pH: Ideal range 7.2 - 7.8b.
Test and maintain bromine: Ideal range 3.0 - 5.0 ppm.
WEEKLY
Test and maintain alkalinity 80 - 140 ppm. Shock with a non-chlorine shock.
Add Spa Clear.
MAINTENANCE
Add defoamer as needed.
Inspect filter cartridge every 2 weeks and clean when needed.
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It is recommended that the spa be drained regularly depending on its size, location and the
frequency of use.
1. Clean filter and cartridge periodically according to manufacturer’s instructions.
2. Keep the spa covered when not in use to reduce the loss of heat and to keep out leaves,
dirt, and other foreign materials from settling in the water.
3. Since the water capacity of your spa is far less than that of a swimming pool, the chemical
reaction caused by the presence of one or more persons in the spa is more rapid and
pronounced. For these reasons, it is important to frequently check the bromine level, the pH
level and total alkalinity of water then add the prescribed chemicals as necessary to
maintain the proper chemical balances.
4. If questions or doubts arise regarding quantities and timing of chemical applications to your
spa, contact your spa dealer who can assist you in prescribing the correct program for your
spa.
5. Store all chemicals in a cool dry place and in such a manner as to prevent contact by
children and pets.
6. When adding chemicals to your spa water, add to the center of the spa with the pump
operating. Never add chemicals to unheated water as this will affect chemical action.
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
18
Replacing the LED light.
1. Turn off power to the spa.
2. Using a Philips screwdriver, remove the panel to the left of the filter (Fig 7.1).
3. Reach in and turn the white holder counter clockwise and gently pull it, with the attached wires, out the
access hole (Fig 7.2).
4. Pull the LED light out of the light socket (Fig 7.3).
5. Install a new LED light, attach the white reflector turning clockwise and reattach the panel with the screws.
Fig 7.1
Your model may vary.
19
Headrest Installation (not available on all models)
Your headrests are designed to not be removed. However, if you need to reinstall the headrest on the spa, follow these steps.
1. Using a Phillips screwdriver, remove the cabinet panel(s) directly behind the headrest location.
2. Locate the two wing nuts and completely remove them turning counterclockwise (fig 1).
3. Remove the two clear threaded fittings and insert their heads into the two outside holes in the back of the headrest (fig
2). Using a hair blow dryer, heating the plastic around the holes first, may help this step, but is not required.
4. Insert the two clear threaded fittings into the corresponding holes in the spa shell (fig 3).
5. Turn the wing nuts clockwise until they pull the headrests against the spa shell. Hand tight is sufficient.
6. Reinstall the panels.
Fig 1
Fig 2
Fig 3
20
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DO NOT ALLOW THE SPA TO FREEZE
Caution, any damage caused by improper winterizing will void the warranty. You may want consider contacting a spa
professional for winterizing service.
If the spa is to be stored or transported in temperatures of 32°F (0°C) or lower, it is critical that the unit be fully
winterized.
To winterize the spa follow these steps:
1 The spa itself must be completely drained of water. See page 8 for draining instructions.
2 The drain valve must be in the open position and the cap removed.
3 Drain the pump by removing the pump wet-end drain plug (Fig 6.1). Leave this plug out until it is time to refill
the spa.
4 The filter cartridge must be removed, dried and stored. See page 15 for instructions for removing the filter
cartridge.
5 The spa must be inverted (turned upside down) for at least five minutes to facilitate draining of the internal
plumbing.
CLEANING YOUR SPA
Do not use cleaners or compounds containing harsh abrasives. Also, avoid using heavy-duty rubbing or buffing
compounds. Use a soft liquid cleaner.
CARE OF WEATHER SHIELD COVER
Weather Shield is designed to be easy to maintain. It can be washed or brushed off and rinsed. Proper care
and cleaning are important to the life of all fabrics.
FOR NORMAL CARE AND CLEANING. Add 2 ounces of mild soap such as Woolite or Dawn
dishwashing liquid to 1 gallon of lukewarm water. Clean the fabric with a "soft bristle brush. Rinse
thoroughly with cold water and air dry.
21
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1. Why does my spa not shut off? Your spa is designed to run from the time you plug it in to run until it
reaches your desired temperature. Once desired temperature is reached then you can control the on/off
with the buttons on the top control. For example: On the initial startup the spa will run for
approximately 18 hours to reach 100°F (38°C). At that point the spa will shut off, and then the spa
will maintain your desired temperature settings. Keep in mind that anytime power is disrupted
from the spa, the spa will reset itself and run until it reaches the spa’s default settings.
2. Why does my spa turn on late at night? The spa is designed to filtrate every 12 hours. The clock
starts the second you plug it in. Recommend unplugging and plugging back in between 7 and 8. This
means the spa will come on every 12 hours at the designated time and filter the amount of time you
have it set for.
3. Why is my spa hotter than it is set for? If your spa is set for 101°F (38.3°C) but it reads 103°F
(39.4°C) most likely your filter cycle is set too high. Adjust your filter cycle down to the next lower setting
or F2. Remember, when the spa is running to filtrate it is also heating.
4. Why is my spa not heating? All spas heat at approximately 1.5°F (0.8C) per hour. If your water
temperature is 70°F (21°C) when you first fill your spa it will take approx. 20 hours to reach 100°F
(38°C). Remember, it is imperative to keep your safety cover on and the air control valves turned
off while heating.
5. How do I change the light bulb? See page 18.
6. How many gallons does my spa hold?
Model
EZ SPA
EZL
FANTASY
BIG EZ
ODYSSEY
First three
characters on
rating plate
ES2
EZL
FA2
EB2
OD2
Gallons
180
189
170
250
240
Liters
681
716
628
950
904
7. I see water on the floor. What does this mean? The cover can accumulate condensation between the
seams and run down the sides of the spa. You can verify that water is coming from the cover by
squeezing the seam, or by repositioning the cover so that the seam is on a different side. This only
occurs when the temperature and humidity are at certain levels.
22
PURGING THE PUMP
Sometimes after a water change (draining and refilling the spa), or initial start-up of the spa, there is no water flowing from
the jets. You may hear the pump operating or even see the shaft of the pump motor turning, but have no water flowing
from the jets. In addition to no flow out of the jets, you may even see an error message dr, dY, HH, OH, HL, or LF. All of
these error messages can be caused by a lack of water flow. When this happens there is probably an air-lock in the pump.
This air-lock must be purged from the plumbing for the pump to operate normally.
To purge the pump, please follow these steps:
1. Ensure the spa is filled 6 to 8 inches (15 to 20 cm) below the top of the spa.
2. Remove the access panel to expose the water pump.
The pipes entering and leaving the pump are connected with large plastic unions. To purge the air from the pump, one
of these unions will be slightly loosened.
3. Place a towel under the union to be loosened.
4. Using large pliers, slightly turn the union nut counterclockwise (Fig 8). This will produce a faint hissing sound of the
trapped air escaping the pump. This will be followed by a small squirt of water which signals it is time to close the
union by turning it back (clockwise). Do not over tighten the union. It is designed to be hand tight.
Large Pliers
Plastic Unions
Fig 8
Tighten (close)
Loosen (open)
23
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SITUATION
PROBABLE CAUSE
ACTION
NO HEAT OR HEAT TOO LOW
Operating while spa cover is open.
Ensure that spa cover is properly closed.
Dirty filter
Remove filter cartridge and clean.
JETS WON’T COME ON
No power to spa control.
Check the GFCI plug, circuit breaker and/or disconnect switch.
NO CONTROL DISPLAY OR FUNCTIONS
No power to spa control.
Check the GFCI plug, circuit breaker and/or disconnect switch.
LOW WATER FLOW
Dirty filter.
Remove filter cartridge and clean. Pg. 15
Low water level.
Make sure water level in spa is correct.
NO AIR BUBBLES IN JET
Air control valve in the closed position.
Open venturi dials. Pg. 15.
SPA IS LEAKING
Spa drain valve and cap partially open.
Ensure that drain valve and cap are fully closed. Pg. 8
NO SPA LIGHT
Burned out bulb.
Replace bulb. Pg. 18
SLOW WATER DRAIN
Drain valve not fully opened.
Ensure that valve is fully open. Pg. 8
Dirty filter.
Remove filter cartridge and clean. Pg15
Kinked garden hose
Ensure drain hose is not kinked and is in a downhill direction.
NO WATER FLOW FROM JETS
Air lock in pump
Purge the pump. Pg. 22
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Venturi dials
Mounted on the lip of the spa or at the equipment shroud, to induce air to the jets.
BYPASS CHECK VALVE
Prevents water flow stoppage due to dirty filter.
CONTROL BOX
Basically the brain of the spa. Power is distributed to all functions of the spa, pumps, lights, heat, etc.
DRAIN VALVE
Used in the draining of the spa, looks like an outdoor faucet and fits a standard garden hose.
FILTER
The filter cleans the spa and removes particles and debris and protects the equipment from foreign substances.
FOOTWELL
The bottom of a spa where you place your feet.
GFCI PLUG
The electronic switch installed at the end of the power cord to connect to an electrical wall outlet.
HEATER The thermostatically controlled heater raises the temperature of the water to the desired degree. This is
located under the control box in the equipment area.
JETS
The fittings on your spa that direct the flow of water for massaging action.
pH
Stands for “Potential for Hydrogen” This is the term used to describe the acid (low pH) or alkalinity (high pH) condition
of the water. The ideal pH for spa water is 7.5.
SKIMMER The skimmer removes surface debris to the filter. The water level in the spa should be kept at the proper
range for optimum skimmer operation.
TOP CONTROL PANEL
Mounted on the lip of the spa. The digital panel that controls the spas functions.
25
Your Spa’s Ozonator. (Optional equipment)
If you ordered your spa with the optional ozonator installed, you can confirm this by viewing the spa’s rating
plate. The rating plate is located near the floor and equipment access door. As shown below, look in the
option box to confirm the ozonator has been installed. The word “OZONE” will be seen.
Further to verifying the ozone option is installed on your spa. If you look in the equipment compartment
you will see a small black or blue box, about 2.6 inches by 3.3 inches x 1.3 inches (6.6cm x 8.4cm x 3.3cm). It
will be either strapped to the plumbing or mounted on a wall, as shown below.
Ozone is an oxidizer used to sanitize water and air. Ozone is created naturally in the environment during
thunderstorms. The electric charge created by lightning converts the oxygen in the air into ozone. Your
ozonator creates ozone using the same principle. It utilizes a very high electric charge to convert oxygen
into ozone. This ozone is then injected into the spa’s water stream and eventually through two of the spa’s
jets. These jets will always produce air bubbles (however fine they may be) while the pump is operating and
are not controlled by the air injector venturi dials.
The oxygen in the air is normally O2. That is a molecule consisting of two atoms of
oxygen. When exposed to a high electrical charge, a 3
rd
oxygen atom is added to some
of the O2, forming O3 (ozone). The weak bond holding the third oxygen atom causes
the molecule to be unstable. An oxidation reaction occurs upon any collision between
an ozone molecule and a molecule of a substance that can oxidized, i.e. bacteria,
fungi, mould, yeast, viruses, and forms of metals. The weak bond 3
rd
oxygen atom
splits off to these substances, leaving oxygen (O2) as a by-product. During this
oxidation reaction, organic molecules are changed and dissolved metals are made no
longer soluble.
Although ozone is more effective than chlorine, chloramines and chlorine dioxide for inactivation of viruses,
Cryptosporidium and Giardia; it dissipates very quickly. For this reason ozone can only be used as a
secondary sanitizer, to enhance the primary sanitizer used to keep your spa safe. You must use a primary
source of sanitizer which is always present in the spa water. Please see the Water Chemistry section of the
spa owner’s manual for further information about sanitizers.
26
Limited Warranty
Dream Maker Spas, manufactured by Roto Ops LLC, hereafter “Dream Maker”. This warranty is a limited warranty within the meaning of Title 1 of the Federal Trade
Commission Improvement Act.
5 Year Shell – Subject to the limitations and exclusions listed herein, Dream Maker warrants the shell portion of the spa, which is deemed as the rotationally molded
polyethylene water holding portion of the spa, for a period of five (5) years from the original date of purchase or six (6) years from date of manufacture, whichever period
elapses first, against loss of water through the shell due to defects in material or workmanship.
1 Year Plumbing Components – Subject to the limitations and exclusions listed herein, Dream Maker warrants the factory installed plumbing components including the hoses,
pipes, jets, air controls and unions, against leaking due to defects in workmanship or materials for a period of one (1) year from the original date of purchase or two (2) years
from date of manufacture, whichever period elapses first.
1 Year Electrical Components – Subject to the limitations and exclusions listed herein, Dream Maker warrants the factory installed electrical components to be free from
defects in material or workmanship, for a period of one (1) year from the original date of purchase or two (2) years from date of manufacture, whichever period elapses first.
1 Year Insulating Cover – Subject to the limitations and exclusions listed herein, Dream Maker warrants the factory supplied insulating cover to be free from defects in
material or workmanship, for a period of one (1) year from the original date of purchase or two (2) years from date of manufacture, whichever period elapses first.
1 Year labor – Subject to the limitations and exclusions listed herein, Dream Maker will reimburse labor to perform warranty service, at Dream Maker’s established rates for
work performed, for a period of one (1) year from the original date of purchase or two (2) years from date of manufacture, whichever period elapses first.
Extent of Warranty This limited warranty extends solely to the original purchaser of a Dream Maker branded spa, when purchased and originally installed within the
boundaries of the United States. This warranty terminates upon any transfer of ownership, or if the spa is installed or relocated outside the boundaries of the United States
by the original consumer purchaser prior to the expiration of the warranty period.
Limitations and Exclusions
Labor reimbursement does not include routine maintenance such as tightening jets, lubricating O-rings, changing/cleaning filters, chemical checks and adjustments, or
anything else that would be considered routine maintenance.
Filters, LED lights, light bulbs, fuses and pump seals are considered wearable parts and are excluded from the warranty.
This warranty covers only the spa unit and equipment or components used in its manufacture, for the periods stated.
The purchaser is responsible for providing adequate access for the spa to be properly serviced.
This warranty shall be rendered void if the spa has not been installed in strict accordance with the owner’s manual provided, including being attached to an extension cord.
This warranty shall not apply with respect to any damage caused by accident, abuse, misuse, improper installation, exposure to fire or excessive heat, acts of god, or any
damage due to improperly maintained water chemistry.
Necessary maintenance or repairs on your Dream Maker spa can be performed by any company. However, improper or incorrectly performed maintenance or repair that
causes damage to your product may void this warranty.
Commercial & rental applications are excluded from all warranty coverage.
This warranty does not cover the umbrella (if supplied) beyond initial delivery discoveries.
This warranty does not cover the rotationally molded polyethylene body for bending, twisting, warping, gloss, texture, fit or color fastness.
Dream Maker does not authorize any party, including its agents, distributors, or dealers to assume for it any other obligations or liability.
Disclaimer
TO THE EXTENT PERMITTED BY LAW, DREAM MAKER SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE SPA OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS,
EXPENSES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE HOT TUB, IF
NEEDED. ALSO DREAM MAKER SHALL NOT BE RESPONSIBLE FOR CARTAGE, REMOVAL AND/OR RE-INSTALLATION LABOR OR ANY OTHER ASSOCIATED COST INCURRED IN
OBTAINING WARRANTY SERVICE. ALL COSTS FOR REMOVAL OR REINSTALLATION OF THE SPA, OR ANY COMPONENTS, ARE THE RESPONSIBILITY OF THE PURCHASER. IN NO
EVENT, WILL DREAM MAKER SPAS BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THE SPA, NOR FOR INJURY TO ANY PERSON, OR
ANY CLAIM FOR DAMAGES ARISING FROM THE USE, INSTALLATION, OR REPAIR OF THE SPA, INCLUDING BUT NOT LIMITED TO, WATER OR SEWAGE COST, CHEMICAL LOSS,
WATER DAMAGE TO SURROUNDING AREAS, ROOMS, FURNISHING, OR LANDSCAPING. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations may not apply to you. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY STATED ABOVE.
Some states do not allow limitations on how long an implied warranty may last, so the above limitations may not apply to you.
Warranty Performance
To make a claim under this warranty, contact Dream Maker at 2452 Lake Emma Road Ste. 1000, Lake Mary, Florida, 32746, Attn: Warranty or call (888) 768-6772 or e-mail
warranty@DreamMakerSpas.com. You must give Dream Maker written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date
of the purchase, within ten (10) days of the time you discover the claim.
Dream Maker reserves the right to inspect the malfunction or defect on location.
Dream Maker reserves the right to examine photographs prior to repair or replacement.
In the case of a shell repair or replacement, Dream Maker will, at its option, repair or replace the shell portion of the spa, at the factory, at the spa installation site or at a
local authorized repair station. Any freight costs incurred will be equally shared by Dream Maker and the original purchaser.
In the case of replacement components being sent before the defective component is returned, the spa owner must first provide a refundable deposit, via credit card. The
defective component must be returned within 30 days to qualify for a full refund of the deposit. Dream Maker cannot accept COD shipments. Dream Maker will pay for
shipping of the returning defective parts. The spa owner will be responsible for shipping charges of replacement part to them.
Any warranted labor reimbursement will be at Dream Maker’s established rates for work performed.
Trip charges, if applicable, are not covered under the labor warranty and are the responsibility of the purchaser.
Legal remedies
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
PN 900001
R9 Eng
